#community-support

1 messages · Page 470 of 1

minor island
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I need to put a Zenit pt-3 "Klassika" stock on the ak-74n and that wont go on the akm lock

teal rose
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You need the AKS-74N though.

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Not the AK-74N.

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It looks like the AK-74N but with a lightweight metal stock.

minor island
#

ah that was the issue alright i got it now. Thanks alot 😃

teal rose
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Sometimes it can be confusing to have 2104391274917240 different AKs. 👍

tribal narwhal
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So im having trouble downloading est i keep getting downloaded file checksum does not match. Any suggestions other than sending a ticket?

teal rose
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Uninstall both the game and the launcher and remove the following folders:
%APPDATA%\Battlestate Games\
%LOCALAPPDATA%\Battlestate Games\
%LOCALAPPDATA%\Temp\Battlestate Games\

tribal narwhal
#

okay i did that

teal rose
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Now install the launcher again and try to download/install the game again. If possible, you should install both the game and the launcher in different locations, like:
C:\Program Files\BsgLauncher for the launcher and C:\Program Files\EscapeFromTarkov for the game.

tribal narwhal
#

alright lemme give that a try

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sorry i just bought the game like 3 hours ago i was hyped to play it but this happened

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been searching for fixes and yeah couldn't find any

storm tiger
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"I have checked with my network team and they have informed that there is no network issue or outage from our end." - Verizon Rep

teal rose
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Did you expect anything else? huh

storm tiger
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such an absolute response

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I guess all of our "devices" are corrupted

tribal narwhal
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im lost what did i just read

knotty obsidian
#

i need a verification code but i haven't received one and i have checked my spam

storm tiger
#

Verizon claims everyones pc is corrupted

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So we can't play Tarkov in NJ

tribal narwhal
#

alright so i did what you said and i still get the same message

formal dagger
#

Sounds like a bunch of poorly trained techs alright.

storm tiger
#

Has BSG had any response to this yet?

formal dagger
#

If it's related to a region and single provider, what do you want them to say?

obsidian salmon
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verizon #1

formal dagger
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Yer' gonna get a polite version of 'lul all ya'll fucked'

storm tiger
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Atleast it would be a response

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Verizon fucking sucks, its the best out of the shit ISP's here

formal dagger
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No responce is preferable to a bad responce though.

storm tiger
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Wouldnt BSG be able to see if Verizon was denying access to their servers?

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Or blocking it

formal dagger
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You're gravely overestimating their capabilities, the servers are all rented, not owned by BSG. So the server-owners themselves would have to run their own battery of tests.

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-and that's even assuming they don't get a 'It's not our problem' responce.

storm tiger
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Just wondering

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Not sure how BSG works, just want to play

formal dagger
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Oh I know, I'm just saying. Yelling at a frustrated player does noone any good.

storm tiger
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Just trying to gain information my friend, I'm not to heated, I'm just upset by this, works fine one day doesn't work the next

cosmic beacon
teal rose
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Fold stock.

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And wrong grip.

cosmic beacon
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still not taking it

unkempt crane
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Post what you have now.

cosmic beacon
teal rose
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As I said, you have the wrong foregrip.

unkempt crane
#

Still the wrong foregrip.

teal rose
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You need the AFG OD grip.

cosmic beacon
#

ah sorry i have bad inglish

tribal narwhal
#

so i think i found a solution to the issue i had

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i gave me folders full control of what to install

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i guess it was blocking some stuff it shouldnt have

abstract dagger
#

who do i appeal to? to remove my black list role

bleak bolt
#

Ok so my friend is somehow server locked to EU after .12 dropped, beforehand he was on NA just fine, is there a way to fix this? @unkempt crane

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Someone in the Staff, please get back to me

teal rose
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He can try to delete his launcher settings. They are in %APPDATA%\Battlestate Games\BsgLauncher. Keep in mind that he needs to log in again if he selected the "keep login" option or whatever it's called.

bleak bolt
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ok

keen stirrup
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Resend that I’m the guy with the problem can’t see any of the chat

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Friend told me you sent back a message

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I deleted it, and am now unable to open the launcher.

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What now?

teal rose
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You can try to reinstall the launcher then.

keen stirrup
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I did

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Today

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And the whole game

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The launcher opened, can’t change servers but it doesn’t give me the error it did before

teal rose
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You are the person that can only select EU servers or is locked at auto EU?

keen stirrup
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It says Region: EUR , but I’m unable to change over to any other servers

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It was gifted so I believe the person who gifted it to me selected EUR when they bought it

teal rose
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"Region: EUR" just means you can launch the game anywhere in the world.

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It is the best version you can get actually.

keen stirrup
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Why wouldn’t I be able to change servers than?

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Weird

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I’m beyond confusion 😂

teal rose
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Does it show any errors?

keen stirrup
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It shows a error that says “The operation was canceled”

teal rose
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Or are all servers in the server list just greyed out?

formal dagger
keen stirrup
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No they show pings and everything as long as I’m on open as admin

formal dagger
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Are you able to hit the button in the bottom left of that window?

keen stirrup
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Yes

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But it gives me the same error

formal dagger
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Huh.

keen stirrup
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“ Operation was canceled “

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I know I’m very confused as well

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Lol

teal rose
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Well, you should be able to play the game though. The automatic server selection should be fine and if you and your teammates want to play on a specific server, just make sure the person who selected the server invites everyone else. That's a workaround for now at least.

keen stirrup
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Understandable , I just have 10-15 minute load ins for reserve and sometimes interchange

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And they load in much faster

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Could be a pc problem maybe?

teal rose
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Matching?

keen stirrup
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Just the whole loading process

formal dagger
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What's your specs, region, and provider?

keen stirrup
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GeForce GTX 1050TI , intel core i7-4770 CPU 3.40ghz, 8g ram,

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Canada

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Windows? I think

teal rose
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If you can play online raids you are on Windows, yes.

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Is it installed on an SSD?

keen stirrup
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I just wasn’t sure if you ment that by provider

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& no I don’t have an ssd

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Could that be it? My friend didn’t download it on his ssd but had no troubles getting in

teal rose
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Yeah it's most likely your specs, sadly.

keen stirrup
#

Tis a sad day

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What is your recommendation

teal rose
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Upgrade your PC. You can try to enable the auto ram cleaner ingame though.

keen stirrup
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Thanks for the help guys

storm tiger
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I finally got on

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Dunno how long it will last

winter talon
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@storm tiger to be fair you are talking to some person in India who is only trained in fixing stuff on ur router and what not

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Someone was saying Verizon gave an ETIC of Nov 16th at 9pm

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Friendo if you got on and it isn't fixed be careful you might just get an Authorization Error when you die or extract

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Which will close the game and you won't get any gear

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That happened to me whenever it would let me

storm tiger
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Trying a scav run

winter talon
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Yeah run to extract to test it so you don't waste time getting loot you might just lose

storm tiger
#

Looks like im stuck in preparing gam

winter talon
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Let me know how it works out, I'm in Florida so it doesn't effect me ATM but I live in NJ so I hope it's fixed b4 I come back

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Hmm interesting

storm tiger
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Probably still broken

winter talon
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Fuq

storm tiger
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I had to alt-f4 preparing game for 10 min

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we will see what happens

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Seems to be back to good old profile data loading

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yup still broke

echo turtle
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yo

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where the fuck can I find morphine

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I need support

teal rose
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You can look on interchange. There are a lot of medical stores there.

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Or just ask in #pvp-lfg if anyone wants to look for some with you.

jagged summit
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Game just glitched and lost all my stuff feels bad, just gives me thjis screen

vital swan
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@keen stirrup i wouldnt upgrade until they fix this garbage fire..i upgraded to an i9 9900k//2070//32gb//ssds,m.2 all of it and cant play simce .12 release

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the game is trash, i can run cod on ultra with ray tracing for 10hrs straight and this garbage fire wont even make it into the menus

mild musk
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thats uhh

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very biased and incorrect

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im running tarkov on a 4 year old pc

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and can play just fine at around 40-50 fps on medium settings

formal dagger
#

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There's literally hundreds of things that can make a game not run

unreal sundial
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Trying to get a couple friends to buy in to Tarkov, heard about 14 day trial codes in the past. Are those still a thing?

formal dagger
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Afraid not, sorry.

unreal sundial
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No worries, thanks.

vivid briar
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lol

twin quiver
#

It works for again I think they fixed it

unreal sundial
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Odd thing just happened, my last raid I had close to 10 scav kills, looted a ton, ran around the whole map, one of my best raids so far. Well at the end of the raid, it said "Survived" but no kills and I only got 60 exp?

novel eagle
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Hey fellas, NJ/Verizon user here. Im able to get back into the game and load it normally. Hopefully its fixed for the rest of you as well.

formal dagger
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@unreal sundial
You were credited your EXP properly, your end screen was just desynched.

weary lark
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spawned into reserve got connection issue tried respawning but was dead... just lost all my gear for nothing

tulip cargo
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Happens alot to me as well @weary lark 😦

weary lark
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its so annoying just spent 150k on the ak alone

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not including all my mags with good ammo

wide wraith
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Someone had a error locating ConsistencyInfo file?

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I have the file ConsistencyInfo, and it's on folder: C:\Battlestate Games\EFT

teal rose
#

When exactly does the error pop up?

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When trying to launch the game?

wide wraith
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When i click play

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yeah

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Then, when i close i can run the game

novel eagle
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Played a coouple scav raids, able to connect to the servers. Just got booted from the servers again though with no luck getting back in.

wide wraith
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but retry, the launcher try repair, but after complete, same error...

teal rose
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You can try to do an integrity check using the launcher.

wide wraith
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the integrity check comes to the same error after being completed

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It doesn't happen when i use VPS

novel eagle
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whats your isp

teal rose
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You can try to delete the file and a random file in your data folder and retry the integrity check. Make sure to do a backup of the files in case something goes wrong.

wide wraith
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I'm brazilian, probably you wouldn't know

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its NET

marble hill
#

Punisher pt 2 doesnt update with shgotrs from silenced DVL

formal dagger
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For some reason P2 doesn't like intigral suppressors.

marble hill
#

lame

formal dagger
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Yer telling me

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first time I tried P2 I did it with a VAL

amber viper
marble hill
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now i gotta deal with that.... yay

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wasting a 12 scav kill raid because onbly dvl...

deep birch
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well fucking rip, had a scav run on res, killed a couple and run into geared corpses of pmc's and scav boss with his guards, looted and extracted and get authorization error right after i extract

storm tiger
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Same

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Except it was a pmc run

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Then Got profile data loading

deep birch
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im gonna guess the NJ ISP shit is still a thing?

storm tiger
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Why wouldn't it be

strange owl
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is anyone else still getting the profile loading data

storm tiger
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Verizon

strange owl
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yep

storm tiger
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Sucks a fat dick

strange owl
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is that literally why?

storm tiger
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Yes

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Do you have Verizon?

strange owl
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it seems like NJ/NY verizon

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yep

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on the east coast

deep birch
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did Verizon change something 2 days ago?

storm tiger
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Probably

strange owl
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so how the hell do we fix this, its driving me nuts

stray root
#

since the update last night that increases the inner space of med box/ mag box and stuff
my money case has been going out of wack
ill play the game fine for a while and then when i extract all my euros and dollars are gone

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some of my roubles stay

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gotta restart frequently to fix it

deep birch
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i had that happen on my pmc before the scav run, u will atleast keep all of your loot

storm tiger
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Don't think about playing Tarkov ever again

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unless you change your ISP

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but all the other ISP's are shit

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so its a lose lose

strange owl
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that is literally the worst goddamn choice ever

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verizon is awesome but what could they have changed that fucks with tarkov

storm tiger
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That statement is false

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about Verizon

strange owl
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nah i pay barely anything and get fire internet

storm tiger
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Im just so leary about using VPNS

twin quiver
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I’m from jersey and have Verizon before it wasn’t working but now it is for me at least

strange owl
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its gonna bum out soon

storm tiger
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Pray you don't get an Authent error in the middle of raid

strange owl
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it was working for me 5 raids then the 6th i couldnt load in

deep birch
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it was kinda working earlier but now i cant get past the profile loading

strange owl
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ugh, anything bsg can do to fix it?

storm tiger
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I honestly have a feeling this one is not on BSG

strange owl
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im sure they could do something about it tho

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not that they are obliged to at all

storm tiger
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Someone told me when I said the same thing I was grossly overestimating BSG's servers, or something along those lines.

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I spoke with Verizon and their response was "A customers device is corrupted and the servers blocked Verizons IP gateways"

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Saying that everyone who uses verizon is banned and that the only way to fix it is to have BSG unban Verizon

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which is def not the problem here

strange owl
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absolute garbo

storm tiger
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"Verizon is Awesome"

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yet the deny anything is wrong

strange owl
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internet wise yes

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and prices

storm tiger
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I wish NJ had a fiber option

strange owl
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do we not?

storm tiger
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No

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Fiber hates us

strange owl
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well, we are from NJ to be fair

storm tiger
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True, Im going to hit the gym, then tan, and then finish my night off with a good round of laundry

strange owl
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its 3am

storm tiger
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Exactly

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But all I know is GTL

strange owl
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ah yes

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i live right on the shore

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i deal with this

storm tiger
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Same

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Maybe we are neighbors and you never knew it

deep birch
strange owl
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monmouth county homie

storm tiger
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Shit son

hollow root
#

Am i the only one who cannot see the names of channels the names are all [!]

teal rose
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@lavish hull are you in NJ by any chance?

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@hollow root it's most likely an issue with the bot. I am sure the admin team is already on it.

lavish hull
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@teal rose no im in MS

teal rose
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Are you able to ping that address manually?

lavish hull
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@teal rose it lets me access the website through a proxy but not through my regular internet

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idk what to do

teal rose
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Are you able to update the game through the Proxy?

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Or whatever you are trying to do that causes the error in the images you sent.

novel eagle
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The verizon issue seems to be on and off for me right now. Hopefully it gets fully fixed soon

wind junco
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so im still looking for help on my "ip ban" for the website the email is asking me to

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Screenshots must be attached by linking to any file hosting.

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the hell does that mean

copper pebble
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upload it to imgur

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then copy the link into the email

slate orbit
#

i just reinstalled Tarkov cause it wasnt working yesterday and it still wants me to repair the game files for some reason

spare coyote
#

has anyone had issues with their screen flickering black after EFT has been open for a while?

hexed remnant
#

yo so how do u add the code to ur acc when u get a gift copy for someone

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anyone?

teal rose
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I am not really sure, but there is an "Activate Promo Code" button on the profile.

vivid briar
#

Hey, is there any way i can potentially fix my game crashing mid raid after freezing for about a second or 2, then unfreezing for about a second before it crashes to desktop?

teal rose
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Well, make sure your drivers etc. are updated and do an integrity check using the launcher. You can try to play around with the settings as well.

vivid briar
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My drivers have been updated since the issue started (used to be alot worse before driver update), i've also reinstalled the whole client to make sure

slate orbit
#

i need help with my game its repaired 4 times now ive reinstalled it and it still wants to repair game

stray root
slate orbit
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@vivid briar ya i just deleted all files and im re installing it it already seems better cause im not getting errors during the installation like i did last time. thanks though mate

west yarrow
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Hello i need help everytime i try to download the game the speed is less than 50kb/s

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and after every 100mb or less i have to click restart so the launcher can continue downloading

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is there a solution for this problem

copper pebble
#

get better internet basically

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if you have a "fast" connection

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try use a vpn

coarse ridge
#

Does anyone who how to unlock "The Guide" mission? Its usually after the UNTAR mission for Peacekeeper

vivid briar
#

HI

acoustic marsh
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cant upgrade hideout... generator not working

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@copper pebble

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@brisk bane

haughty oasis
#

Hello guyz. Sometimes randomly restart my PC in game . And now i got shooting range in my hideout and when i hit instal , my pc reboot too. every time .. Any experiances with this problem ? I7-7700K , 1080ti,16GB RAM , PSU Seasonic 750W . Windows original and updated , Nvidia Drivers too, Everithink up to date . Thank you alot for your work guys i love you !!! 😗

copper pebble
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@acoustic marsh send in a bug report via launcher

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not much more i can suggest i am afraid

acoustic marsh
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1 week and nothing , useless bug reporting

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:))

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Paid my money for nothing

feral vine
#

Did Peacerkeeper's The Cult - Part 2, but didnt recieve any quest reward when i completed it. Whats up with that?

restive parrot
brave meadow
#

Hello, can anyone help me with EFT? It woudnt start. It close launcher, but doesnt start

charred carbon
#

@restive parrot I think it's an error

hybrid sonnet
#

broooooooooo the stuck in animation for healing is back

restive parrot
#

oh okay

vivid briar
#

did thee magbox get bigger?

copper pebble
#

yes

copper flume
#

whats the appropraite wait for tech support from bsg

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its been going on 2 weeks now

latent palm
#

the stash doesnt even have anywhere near 1,8m

fervent shore
#

Anyone's game not launching?

earnest ferry
#

How do I reset my keybinds? I tried to modify my examine key and I just ruined like 7 keybinds... 😑

obsidian salmon
#

settings>default

earnest ferry
#

Oooh my webcam was blocking the "Revert" action. Thanks a million

fervent shore
#

is anyone having problems launching the game?

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can't get onto main menu just doesnt load

wise karma
#

Fucc

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What this mean

deft charm
#

hoe long does it take for he armouredtrain to departure on reserve?

winter talon
#

Like 5 minutes or somthin

obsidian salmon
#

Can take about 5-10 minutes

wide wraith
#

OMG i can't stand this anymore

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everytime flashing items

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omfg

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!someonekillme

swift hazel
#

Verizon problem is it still contunie for you @meager lily ?

meager lily
#

it is fixed now I think

swift hazel
#

Okay let me check

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Mine is still stuck at profile data

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ahaha

radiant cedar
#

Is there a way to train specific metabolism or strenght ? since i need those higher for upgrading hideout

swift hazel
#

each raid bring with you food and grenade and carry high weight

radiant cedar
#

do i need to consume it and trow nade ? or just take with me?

swift hazel
#

consume and trow

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don't forget your water too

radiant cedar
#

do i need to like.. if something gives me 60 food run till i am out of 60 food? or when i lose 1 i consume and still gives me same points?

little bison
#

I know some people are having the verizon issue, but I just gotta point out that I got a vpn and my connection to the server is actually better

tawny quarry
#

It says upgrading 00:00:00, how long does it takes to complete?

little bison
#

I used to get server errors all the time and with a vpn i stay in raids the whole time and start raids at exactly 50 minutes

tawny quarry
#

Its probably packet loss due to bad packet routing

little bison
#

do you know what could cause that?

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isp issues?

tawny quarry
#

Does not have to be that way

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It goes true a few hubs and if one is kinda shitty you will get packet loss

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With a VPN that route might be different hence other hubs and no packet loss

little bison
#

ahhhhh

tawny quarry
#

You can test it if you have an IP adress from tarkov server

little bison
#

i shall look into it

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thanks

wide wraith
#

'-'

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!help

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!commands

tawny quarry
wide wraith
#

it's currently off

little bison
#

aw shit you da man

tawny quarry
#

Just open command prompt and type: Ping serverip

wide wraith
#

this means a invalid parsing error

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maybe a invalid character on your name or password?

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and also means that tarkov devs can't use try and catch

wide wraith
#

Scav player hacker? the door was open? the scav was wallhacking?

meager mountain
#

welcome to client side bullshit, or hacking, but the door acted a bit glitched so i assume client side bullshit

rotund coyote
#

After one of the updates last week or so i seem to be getting some really bad stutters at time

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like for 1-2 whole seconds. Just cost me a firefight etc. Anyone else experiencing this? any fixes?

meager lily
#

Client side glitch, your doors were bugging out

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Also you can occasionally see guns of players/scavs poke through walls and shit because of how the game handles hitboxes

vivid briar
obsidian salmon
#

get better isp

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its a user problem

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plus its not a bug

vivid briar
#

🤔

formal dagger
#

Honestly Shoots right. Most connection issues are because of user or ISP issues.

vivid briar
#

so i have to change my isp to be able to play the game? lolololololol

obsidian salmon
#

Tarkov is the game that if your internet connection dips to 99.99 it kicks you out

formal dagger
#

Who's your ISP and what Region are you in?

vivid briar
#

i have rogers from canada

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my connection is fine in everyother game i play

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this is the only game i have ever had connection problems on

obsidian salmon
#

hardwire or wifi

formal dagger
#

Yes but Tarkov is finnicky.

wide wraith
#

Yeah, most of connection are users ISPs issues, no issues on other games, so it's a user problem....

obsidian salmon
#

at least you wherent in new jeresy

formal dagger
#

Oh no, don't get me wrong. There's plenty that breaks in this game held together by spit and string

vivid briar
#

i can do scav runs tho

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so shouldent i be able to do pmc runs?

formal dagger
#

So you're having having issues connecting to the authentication server.

obsidian salmon
#

is server connection lost you get that solo or grouped

wide wraith
#

Maybe the server can't load your character infos

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that would explain you being able to use scav

formal dagger
#

For Scav the server generates a character, for PMC you get your character verified then loaded in

vivid briar
#

idk sometimes i can load in for a couple seconds but i always get kicked pmc

formal dagger
#

So something between you and the server is stopping the connection.

wide wraith
#

Try quiting the game and sign in the launcher

formal dagger
#

And we actually recently did have a case where all the Verizon users of the state of New Jersey was unable to play because stuff was getting blocked.

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However if you get the auth failed or bad background matching, that IS the servers fault. Not the users.

vivid briar
#

i guess ill just have to wait then

#

the problem with verizon did eventually get fixed right?

formal dagger
#

Yup.

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Honestly I'd try various methods to clear and reset your connection and log into your router to see if it's blocking anything

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Like a DNS flush- changing your DNS, stuff like that

strange owl
#

this loading profile data shit is pissing me off

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anyone still dealing with it?

formal dagger
#

Read up my friend.

strange owl
#

just did

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rip

formal dagger
#

Different issue, same cause.

rancid gorge
#

Hello, I have been playing Tarkov for a while now... And I just got a major issue after the last 11Mb update. Since that update came up, The game keeps telling me that i have issues with the files and that I need to repair it. I did that over and over again, and every time the repair is done, it gives me the same issue. May I get a walkthrough to see how I might be able to fix this issue?

lyric geyser
#

One message removed from a suspended account.

formal dagger
#

Are you running the launcher as admin?

lyric geyser
#

One message removed from a suspended account.

#

One message removed from a suspended account.

meager lily
#

open up task manager

#

and check for eft process

#

close it

lyric geyser
#

One message removed from a suspended account.

meager lily
#

restart?

lyric geyser
#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

rancid gorge
#

Any idea about my issue above? Thanks for your time

storm tiger
#

Any luck from my NJ people

obsidian salmon
#

Yeah they fixed that yesterday night

lyric geyser
#

One message removed from a suspended account.

meager lily
#

well

hollow lintel
#

why does every other game get stuck on matching?

meager lily
#

they fixed it for some nj people

#

Im having the issue inconsistently now

stray crater
#

So earlier I had the option to make a mag box at lvl 2 lavatory. It said craft time was 4 hours so I bought the items required for about 300k and I've came back after the said time and when I go to lavatory it's like it never even happened... The items are used and I didn't get my mag box...

robust spire
#

does anyone else have issues with ingame chat? it hasnt worked since patch 10 for me...

stray crater
#

Where has the ticket support gone?

teal rose
#

It has been merged with @mellow tundra.

rotund coyote
#

Anyone experience stutters

stray crater
#

alright, thanks

teal rose
#

Crafting a magazine box on a wooden toilet doesn't sound right though..

obsidian salmon
#

You do have a lot of free time

lavish cove
#

I have 2 MP 133 shotguns, and i cant hand them over to Prapor to finish the quest....i tried restarting the game. didnt help!

storm tiger
#

Verizon still didnt fix

deep bone
#

guys, which lvl dogtag u need to have to exchange it on fort or gen 4 skier lv4
30+?

cobalt solar
#

I have a rather interesting issue. My game crashes right after loading loot table only when I have discord open. First discord crashes followed by eft. I have tried reinstalling eft on another drive and reinstalled discord. I think I have narrowed it down to only crashing when there is someone else in the same voice channel as me. Anyone seen this issue before? Google came up with nothing except for a Reddit post with the same issue but no resolution posted.

formal dagger
#

How much memory do you have and what's your CPU?

rancid gorge
#

I would suggest @cobalt solar that you go to your discord settings and disable hardware acceleration, it will help alot. especially if you have an old GPU and low amount of memory.

cobalt solar
#

I have an i7 8700k, GTX 1070, and 16GB memory. I will try turning off HW acceleration. Thanks, buds.

flat oracle
#

It says in news that current patch should be 0.12.0.4932 but when Im ingame it says 0.12.0.5054

#

and Im losing connection all the time since around 22:00 CET. if Im lucky and actually get into the game it takes 10 minutes + to "prepare the game" when I try to raid and if Im lucky and dont lose connection while it's preparing the game, I randomly disconnect while in the raid. then it takes another 10 minutes + luck to reconnect

My internet is working perfectly except for tarkov. I can watch twitch or youtube without any hickups while this is occuring oO

#

been trying to fix it for awhile. Tried to release renew my ipconfigs, tried netsh int reset, flushdns. Restarting router+modem, Turning off firewall, running as admin, making special eexception in the firewall. nothing seems to work

rancid gorge
#

is there a way to rollback the update on my client and then re-update it?? Cz this 11Mb just ruined my game, and it would take me some time to install the whole game all over again

fallen violet
#

is anybody else getting these errors....and if you were able to fix it (or know how to)

could you do me a favor and DM me, pls?

knotty obsidian
#

hey does anyone know what to do or where to go iv youre not getting sent your activation code
so i log in and it says i need an activaiton code
and its to be sent to my email
and i still havent gotten it
it says email verification weve sent a security code to your email address enter code below

indigo fable
#

hey guys quick question, the past 2 days i've been trying to play, Ive been getting an authorization error and my game keeps crashing like 2 minutes into a raid and its hard asf to even get into the game alone, anyone know the reason why?

worthy nymph
#

Changing my res from 3440x1440 to 2520x1080 didnt improve my frames

#

anyone know what the fuck will?

#

shoreline is impossible to play for me

#

ryzen 1600x rtx2080 and 16gb 2333 c16

vivid briar
#

using the cms and walking means you cant heal or drink or use any meds afterwards
i can replicate this
happened to me a few times now

mild orbit
#

game optimization is fuckity fucked

#

my i9 9900k and 1080 cant run big maps for shit

#

like 60 frames and dips

#

pretty tismic

teal rose
#

@worthy nymph looks like a CPU and RAM bottleneck. First gen ryzens don't have a too good single core performance and Tarkov isn't as good with multi-core as it should be, sadly.

worthy nymph
#

thats what I figured

#

its about time in the upgrade cycle

teal rose
#

What motherboard do you have? You could be able to put a third gen ryzen on there.

#

Though there are still a lot of issues with 0.12 right now and it will probably take a few weeks/updates until all performance issues have been fixed.

worthy nymph
#

all ryzen chipsets are compatible with the new gen ryzens, no?

vivid briar
#

need x570

formal dagger
#

That depends on the chipset.

vivid briar
#

i believe

storm tiger
#

am4

formal dagger
#

btw kudos to Virazy for sending this my way

vivid briar
#

help me plz. I clicked the checkmark but I don't have a role

formal dagger
#

Alright, yer' good.

vivid briar
#

Thx

teal rose
#

Well, you could probably put a 16-core ryzen 9 beast on a weak b350, though the board will not handle it well at all. That spreadsheet shows what CPU you can safely put on what board.

#

Just make sure the BIOS is updated and supports third gen ryzen on older boards.

royal mantle
#

i need some help

sour trout
#

Anyone here know why I'm still healing at the default 8HP when I already upgraded and installed my level 2 medstation?

vivid briar
#

Hello, I have the edge of darkness edition which I purchased around 2017, I remember there being a function to reset and get my things back however I am unable to find it now.

teal rose
#

It's not possible to reset your profile until tomorrow, I think.

teal rose
#

@royal mantle what's the issue?

royal mantle
#

i fixed it

proud vector
#

anything you can do when game randomly drops to like 2 fps after you dc from map and reconnect?

teal rose
#

You can try to restart the game, of course.

proud vector
#

only happens occasionally, but yeah, always end up needing to restart

teal rose
#

Make sure to report it using the launcher and attach the log files then.

#

So BSG can take a closer look at it.

proud vector
#

yeah, i have been

maiden needle
#

got error message when trying to get in to an offline game 'cant load bundle: maps/(mapname)_preset.bundle HTTP/1.1 404 not found'. Stuck at 'loading map...0%' when entering an online game. Guys, do you have any idea?

teal rose
#

You can try to do an integrity check using the launcher.

maiden needle
#

think I have done that correctly.......

#

suffering couple days

#

is it possible to share files via discord? or some other way? these files might be the problem

teal rose
#

Well, you can delete them and try an integrity check again.

maiden needle
#

did that once, and will do that again now

feral garden
#

any chance there will be SLI/nvlink support in the future?

formal dagger
#

That's a very good question.

#

Next question please.

feral garden
#

imma take that as a no

manic ferry
#

Uhh

#

Just bought both of the books

#

and then I redeemed them

#

put them in my stash

#

and it gave me a error called BAD OWNDER

#

OWNER*

#

so

#

please help

#

I have proof that I bought them too

#

and

#

now its all back

#

poggers?

dusk cypress
#

o.o like 10% of the time when i open tarkov its just immediate white screen and not responding owo

#

anyone else having the same thing?

#

just gotta restart it and it starts up fine

#

not sure if new bug or my pc being weird

teal rose
#

How much RAM do you have?

dusk cypress
#

only 8gb rip me

twin quiver
#

Is NJ still having that stupid Verizon issue ?

stark sentinel
#

can i use reshade or is it banned

obsidian salmon
#

Yes you can use reshade

#

Battleeye does block the newest version

#

Older version do still work

stark sentinel
#

i was trying to use the nvidia one but it just keeps saying a supported game is needed

obsidian salmon
#

If you have an Nvidia gpu you can use the filters or freestyle to achieve the same affect

#

You should be able to load into an offline raid and mess with the filters

stark sentinel
#

i know but it keeps saying a supported game is needed

obsidian salmon
#

like hitting alt-f3 in game to open the filter settings

stark sentinel
#

yea

#

and it says a supported game is needed

#

and it doesnt work

obsidian salmon
#

Are you in the game, when trying

stark sentinel
#

yea im restarting it

obsidian salmon
#

okay

#

like when I hit out in here it says a supported game is required

#

let me launch and see

#

Eh, for me it works when I hit alt-f3 in the menu

stark sentinel
#

poopy

obsidian salmon
#

hmm

#

try this

#

in the game hit alt-z and go to the settings

#

scroll down to game filter/photo mode

#

and see if that is on

stark sentinel
#

yup

obsidian salmon
#

Much past that, I am not sure why it won't work

#

as cliche as it sounds turn it off and on again??

teal rose
#

Try to play around with the fullscreen mode.

obsidian salmon
#

Yeah I'm in windowed fullscreen and works for me

storm tiger
#

Played five raids

#

Then got Authentication Error, I guess Verion is still fucking about

vivid briar
#

best p90 rounds

teal rose
#

Depends on your needs.

vivid briar
#

good pen and good flesh damage

teal rose
#

L191?

obsidian salmon
vivid briar
#

thanks babes

slate orbit
#

Anyone know how long support request usually take to be answered

teal rose
#

They are probably still very busy. People said they had to wait for a week.

slate orbit
#

ah ok thanls

formal dagger
#

Your friend didn't get banned, you got banned.

#

So you're admitting you made another acount to come back on?

teal rose
#

Based on the rules, he can contact Natalino then.

light current
#

hi, i have problem launcing game after update.3 of 4 times game goes not responding on start.i can see game icon on (tools bar?) but my mouse is like spinning while loading and i see my desktop but i can't do any thing exept clicking on the bar below and can't even close the game.

#

any one know what to do?

#

ty

teal rose
#

Huh?

#

Did you fix it?

teal rose
#

Always restart your game when it happens, but please report it using the launcher and attach the right log files, so the devs can take a closer look at it.

acoustic marsh
#

cant upgrade my hideout, cant use generator

#

moving error

#

always

#

bug reported in launcher, after one week is same

acoustic marsh
#

ok

obsidian hearth
#

tried left slot?

bronze sun
#

stuck at matching when using scav and trying to interchange. any ideas what's wrong?

teal rose
#

Probably no raid with enough room for a scav on the server you selected.

bronze sun
#

i have server auto select enabled. well...guess i'll have to wait.

rose stream
#

Why is the game so slow at the moment?

pearl bison
#

So not sure how it happened, but i went into a shoreline raid, wasnt able to hit esc at all to do the graphics card trick thing, it changed my settings so the bottom left stance and seed thing wasnt up all the time nor was the top left body view, i had the ability to search by flea market but when clicked it would just go to a glazed over screen that i was able to back out of thankfully. Ammo mags refilled immediately instead of mag drilling, and scavs literally ignored me. It was the weirdest glitch

#

and then i got to the menu and couldnt click any buttons so i had to restart the game

teal rose
#

That's a common bug right now, sadly. Make sure to send the logs to the devs.

#

@rose stream what do you mean with "slow"?

slate orbit
#

anyone know why my launcher keeps saying to repair game

summer nebula
#

JESUS CRIST THIS GAME IS KILLING ME SOMTIMES!

#

All of a sudden i cant shoot in raid, switched to my axe and it worked perfectly but non of the guns coud fire. Lost lots of good kit due to this now...

rose stream
#

Traders would not load, inventory changes would not register... Its normal now.

summer nebula
#

is it normal to not beeing able to shoot in game?

#

coundt even reload

rose stream
#

I mean the slow traders.

#

Your problem is a know issue since the fast Saiga-12 magdump in pre-alpha

summer nebula
#

and there is probalby no way of getting the stuff "refunded" due to this? 😦

runic root
#

s

slate orbit
#

this is the error i get while downloading the game, could this be the problem on why it keeps telling me to repair

swift hazel
#

my game still same @meager lily ahaha

misty tiger
#

My game freeze on loading scream, profile data loading, what can do?

robust spire
#

TRIED STARTING IT AS ADMIN?

#

wops, sorry about caps...

#

iv also experienced it freezing up. before patch 12. but it always started after some tries. check overclock, if you have done that

coral torrent
#

Profile data loading was fixed with a reinstall for me if anyone find this useful and having the same problem

quick idol
lucid geyser
obsidian salmon
#

Get the black moe stock

lucid geyser
#

its the "SG" version right?

obsidian salmon
#

It’s old moe carbine stock. Not the new one

lucid geyser
#

found it

obsidian salmon
#

SG is the Color

#

Need the black version

lucid geyser
#

got it, thanks

obsidian salmon
#

Np

tough hare
#

I registered yesterday but I got no activation email and when I go to the site to resend the activation email it shows a 403 forbidden error

sterile magnet
#

Anyone else getting stuck in the walking in place animation when holding side step? I didn't know until I was playing with friends. Seems like it's triggered randomly.

clever aspen
#

Lemonide i had the same issue today i resent the activation email and the 2nd link worked

#

i have a question if i pre-order the standard edition and i play for a while and i happen to like the game can i upgrade to a 'better' edition?

obsidian salmon
#

Yes, you just pay the difference

clever aspen
#

thanks

bronze marlin
#

anyone know how to fix the issue where i dont receive a verification email?

obsidian salmon
#

It may be in the spam folder

bronze marlin
#

its not

#

been doing it the past three days and still no email

acoustic marsh
#

CANT LVL UP HIDEOUT MOVING ERORR

vocal cobalt
#

@bronze marlin Had the same problem since 29th of october with NO help in the matter. They blame on "spam filters" and tell you to "please be patient".

rotund venture
#

When loading into a raid the game crashes itself and discord too. Or the game crashes and kills twitch if i have it on my second monitor

#

Does this happen to others?

vivid briar
#

Is it common to extract as a scav on factory and not get the loot? Had a san 222 key and only extracted with initial gear.

smoky gull
#

@vivid briar it’s a glitch atm. Dont take your stuff and exit. What you want to do is try to error it out from clicking back and next from the people you killed to your inventory, sometimes it will show an error. If not, put an item from your stash somewhere on your scav that you know was already filled by other items. For example if you got a second gun in raid, put a gun in that slot from your storage and it should detect the problem and error. Once it does so, it will show you the loot you got in raid. Hope this helps

vivid briar
#

Nooooo! Too late. Good to know for the future though.

smoky gull
#

I’m sorry I was a little late haha

vivid briar
#

My heart hurts for all the lost monies

#

no big!

#

I appreciate the help

smoky gull
#

Yeah I had the same problem and someone on reddit posted and found the solution

shell thorn
#

AM I SUPOSSED TO SPAWN NEXT TO ANOTHER PLAYER SCAV IN FACTORY THAT I DIDENT QUE IN WITH?

maiden needle
#

hey, guys. I want to do a file check even the launcher integrity check says the client is fine. Under (EFT dir)/ EscapeFromTarkov_Data/StreamingAssets/Windows/assets/content/locations/ , I only see '_presets' and 'bunker', is this normal? and under _presets, I only see files about bunker. Is there some thing missing?

radiant cedar
#

Guys To levelup Strength for hideout.. i need to walk alot (not sprint) overweight but does it matter HOW much overweight ur are.. like higher more points or doesnt it?

icy dagger
#

nikita gave you a friend and you don't even appreciate it 😦

maiden needle
#

could anybody help check the files they have?

icy dagger
#

I'll take a peek

#

@maiden needle mine runs fine and that's all I have

maiden needle
#

ok, thx man

upper mesa
#

{"detected_ip":"50.209.94.110","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

I have built a LAN Center in my house to keep my kids and their friends interested in other things and not only drugs and illegal stuffs. As of right now there are 15 PC's in this house. 8 in the garage, which can actually max out at 20 PC's and in the house 7 more PC's which can also support a max of 20 PC's. My house's power grid has been upgraded and sub panels added to the side of the house to accommodate 40 person LAN Parties to include hosting game servers as well. There is 6 VWare ESXi hosts running in the house hosting webpages and games as our data center. I teach these kids how to build PC's, program, setup game servers, and more. (oh and we have added 3 TV's to the garage that have NUC's and Raspberry PI's on them, showing streams from Twitch and allowing the kids/people to switch inputs for nintendo and super nintendo systems.

#

These kids have expressed interest in wanting to play escape from Tarkov for some time now but we have had the error of unusual traffic. I completely understand this error, however I am saying it is not unusual for us.

#

we do get phone calls and emails from our ISP, FBI and HomeLand requesting information on our traffic which I am happy to comply with as we are not doing anything illegal or malicious.

#

Allow me to post pictures in this section and I would be more than happy to post pictures so that you can see I am not lying.

#

I'm hoping this can be a step in the direction of unblocking my IP so that these kids can experience something new and more team orrientated.

#

This would also allow us to be more involve with the Streaming community that I have donated to a lot in hopes to build support for the "Garage". WillerZ, OnePeg, Tweak are a few of the names we are helping out. maybe this would bring some new content to their streams as well.

#

Please Help!

#

@mellow tundra

#

(BTW weve been blocked longer than "temporarily")

#

Those 2 PCs are for streaming and editing. The datacenter for game servers and our webpages is on the right

#

Down the center of the garage it is open for open wireless VR play on our wireless HTC Vive. But when we have our LAN Parties, in the ceiling there are 10 outlets and lan drops for us to setup tables, chairs and get 10 more players in the garage. The max the garage can support is 20. If you look under the workbench behind the server rack you can see the fold out tables and chairs stacked up under there.

#

More in the rooms and livingroom

#

Please unblock us

#

#UnblockTekRP

#

#FreeTheRP

humble raptor
#

Why do I always get this message?

upper mesa
#

@spring edge @nimble bronze ^^^^^ I'm trying bois

amber pivot
#

@hard jolt my buddy @shy wigeon cant access the channel, what is he doing wrong?

shy wigeon
#

halp

obsidian salmon
shy wigeon
#

yeh

amber pivot
#

at least an hour ago

upper mesa
#

So is this like a legit EFT support or did I just post all that for nothing?

amber pivot
#

<@&551452465233657859>

obsidian salmon
#

Yeah dont ping that

#

There is only a few support people here, and some are just volunteers

shy wigeon
#

someone just fixed it

obsidian salmon
#

For your problem Tek you may need to contact BSG directly via the website

vivid briar
#

everytime i try to load up shoreline it crashes my game and closes my discord and spotify wtf is up w/ that.

shy wigeon
#

thanks bois

vivid briar
#

i just lost a whole character will killa armor and my m4a1.

amber pivot
#

Thank you whoever it was

upper mesa
#

@obsidian salmon already have, last week and i believe the week before also after we waited for a bit to be "temporarily" released.

formal dagger
#

@upper mesa
Hey, I just wanted to say that's a biblical setup but I honestly don't know if support can/will help since it's cloudflares protection that forces that message to pop up.

#

You may need to contact them directly, not BSG.

slow sphinx
#

We have some tech support here, but I'm unsure if they can help. Only a full ticket to support will.

#

Sometimes it takes them a long while to respond to "unusual" requests, so please be patient. @upper mesa

royal mantle
#

yo

#

can someone help me rq

simple ice
#

Hello, is there a solution to the checksum error after all? Tried uninstalling and deleting the folders stated here but still happens.

formal dagger
#

Usually a checksum error comes from issues while installing the game.

#

While installing the game, make sure there's nothing running in the background like steam or bit torrent that could interupt it.

simple ice
#

indeed I get an error about not being able to download a file

#

alright will do

sly basin
native basin
#

@sly basin it can but i dont think you'll be enjoying it much with the FPS

winter talon
#

Anyone else unable to load into Scav runs and stuck at Matching?

sly basin
#

@native basin sounds fair, thanks

chrome gazelle
#

Hello, i cant seem to open a support ticket from the website, so I'll post it here. I noticed "Expired" under my account, does this mean i will need to re purchase the game? I don't even remember buying it to begin with lol. It would be nice to to have to buy the game again though.

obsidian salmon
#

Because you got a trial code some time ago and well it expired as they only last 1-2 weeks

#

And now you need to officially buy the game

chrome gazelle
#

AH right ok, that explains it.

#

Trail as in a demo right?

#

It says pre-ordered though o.o

inner star
#

anyone know if upgrading from standard to eod gives you more standing to traders? or will it only work if they are at 0 rep

obsidian salmon
#

You should get a 0.20 rep bonus to all the traders ontop of what you currently have

inner star
#

cheers 👍

obsidian salmon
#

Yeah, Raygr, you owned the game for however long the key was active for

chrome gazelle
#

Right, thanks for your help.

obsidian salmon
#

all good np m8

thin mica
#

if im in lobby waiting teammates dcreen freezez

#

and if i do something like i press lever and start running game freezez little and draggs orsm and disconnects mouse them it comes back and i have winfow mouse in screen, happens a lot times

teal rose
#

That sounds weird. You can try to do an integrity check first and play around with the fullscreen modes after that. Make sure you don't use any "compatibility settings" for Tarkov.

thin mica
#

where is integrity check

obsidian salmon
#

In the launcher next to your name youll see a arrow to open a drop down menu and youll see it in the middle of the list

thin mica
#

il try found it tnx

spare veldt
#

Hey lads. I was just on a little PMC raid there on the new map and happened to take damage for no apparent reason. about 30 seconds later my character simple droped dead in a room with no points of entry to bullets to hit me. Also, moving items in my backpacks was taking 20+ seconds

#

EU servers are very laggy as of late. I see my friends rubber banding a lot. FeelsBassMan

teal rose
#

Could be a server issue, yeah. I think the invisible Scav bug still exists as well.

spare veldt
#

Actually. I remember shooting a scav that was walking on the spot AND THEN taking delayed damage. As though he had shot at me without visably or audiably firing

#

Ah man that sucks 😛

teal rose
#

You can try to select different servers or just use the automatic server selection.

spare veldt
#

You know what, I will give the automatic server selection a bash. Live wildly. Is saturaday afterall

steel hawk
#

Hey can i get some help

teal rose
#

What's the issue?

formal dagger
steel hawk
#

My game keeps crashing after the launcher every update and I have to reinstall it to get it to work again

teal rose
#

After every launcher or game update?

steel hawk
#

Its every time I launch the game after every update ,game or launcher no matter how small.

teal rose
#

What exactly happens? It just closes itself or does it not launch at all?

steel hawk
#

After the launcher it will start loading than it just infinite loads or crashes

teal rose
#

What are your specs?

steel hawk
#

1070

teal rose
#

Do you have the issue right now as well?

steel hawk
#

I just reinstalled it and it working rn, i come back if this starts happening again thank for your time

teal rose
#

Next time it happens you can try to do an integrity check using the launcher first.

feral kayak
#

hey am I the only one having difficulties connecting to a raid? I was able to play just fine this morning, but now no

teal rose
#

Long matching times?

feral kayak
#

i kkeep getting authentication error

#

and lost connection to server

teal rose
#

Where exactly are you?

feral kayak
#

like, in the world?

teal rose
#

Yeah.

feral kayak
#

east USA

teal rose
#

NJ?

feral kayak
#

IN

teal rose
#

Hmmm.. Did you try to select different servers in the launcher?

feral kayak
#

no

teal rose
#

You can try it first then and if it doesn't work, you can try to use a different DNS server.

feral kayak
#

ok

grizzled forum
#

Hi I bought the game back in May but uninstalled it a few months ago. I want to reinstall now but I can’t figure out where to download it from.

wintry moon
#

there website

formal dagger
#

Ther will be a download link on the page

grizzled forum
formal dagger
#

Huh. It says you have nothing preordered

#

E-mail Support@escapefromtarkov.com with proof of purchase and they'll help you get sorted out. Just please keep in mind that support is very busy at the moment, so it may take some time for them to get back to you.

grizzled forum
#

I have the email with the receipt though

#

Okay cool will do. Thanks 👍🏼

vivid briar
#

Hello, I recently had my account hacked (they changed my password and display name) and the hacker also gained access to my e-mail so I can't reset it with my email either. (he also changed the password to my e-mail). I would like to get access back to my account but I can't log in and submit a support ticket for obvious reasons. Could anyone help me with this? I am willing to prove in any way that the account is mine I would just really like to play again.

#

If anyone is able to assist me, please @ me! Thanks!

teal rose
#

@vivid briar you should get access to your email again. Just contact the email service and they can help you. Once you get your email back you can easily get your Tarkov account back as well.

vivid briar
#

I tried this but the e-mail provider (mail.com) does not allow manual password resets on their end and the support said the only way to get reset my password would be to receive an email to my secondary email but i have waited a week and requested multiple times and still nothing.

teal rose
#

You can try to contact the BSG support (support@escapefromtarkov.com) to change the email of your Tarkov account, but I would highly recommend you to get access to the old email address. How did you try to contact the email provider? Maybe there are other ways to contact it like via phone?

vivid briar
#

I have been e-mailing their support. I hadn't thought to see if I can call them, I will try that.

vivid briar
#

hm they do not have any other ways to contact them. I just emailed Battlestate support so hopefully they will get back to me soon.

rotund wedge
#

yeah well that time is not accurate then, Sunday nearly over not going to get to play

clever scaffold
#

USSR time

slate kraken
#

i am pissed

#

the authentification error

#

happening mid raid

humble oar
#

i got that too

slate kraken
#

leaving me dead is so annoying

#

me and my pals were having such a good raid

#

not to mention the fact i had bunch of quest items

#

which now are all lost

humble oar
#

this is really starting to piss me off

supple violet
#

Has anyone ever had items not show up in the flea market? I'm selling a LEDX for 1.9 mil but nobody can see it on there and it's been quite a while

slate kraken
#

its a glitch

#

just restart the game

supple violet
#

Ah okay

slate kraken
#

well seems like no tarkov for me

#

at least this night

humble oar
#

yea time to no life modern warfare

young gorge
#

lol same here

slate kraken
#

yeah time to casual

sharp shell
#

error code 403 forbidden. two msgs with same error code. "The remote server returned an error" and "error downloading essential data"

vivid briar
#

this help that we're getting for these errors is incredible, no update to help it or anybody saying how to fix it,

teal rose
#

There isn't too much anyone here in this support channel can do to solve the issues.. We can only suggest things to try on your end, like restarting the router, making sure there are no issues with the game files, changing the DNS server, temporarily disabling the firewall etc.

sharp shell
#

it must be because im in china😭

teal rose
#

We all just think it's an issue on BSG's end and hope they are already working on it. Though there have been a lot of internet routing issues all round the world the last few days in general.

slate kraken
#

i am gonna hate this god damn Verizon

#

because now I am actually using VPN to play

#

wtf

vivid briar
#

why are you using a vpn

#

@slate kraken

formal dagger
#

Because something on Veizons servers in NJ is blocking BSG

vivid briar
#

thats so dumb lmfao

#

i use verizon for my internet

#

im suprised that didnt happen to me

formal dagger
#

Yea, I'm verizon up in NY but it didn't seem to effect me.

icy ginkgo
#

what what really? BSG is blocked in NJ O.o

#

welp looks like im not going home for breaks.. .

vivid briar
#

LMFAO

icy ginkgo
#

I have verzion FIOS gigabit at home to 😦

vivid briar
#

this new patch really fucked everything over on my part..

formal dagger
#

It seems like only certain setups were effected.

#

Me and just about everyone I play with seemed to be uneffected, which is strange considering how different a lot of the setups are.

vivid briar
#

lucky me im the only one out of my group of 5 who got screwed over haha

teal rose
#

Are you all in NJ and are you all using Verizon? @vivid briar

vivid briar
#

im not

#

im in florida

#

also whats up w/ factory times?

icy ginkgo
#

what you mean @vivid briar

#

?

vivid briar
#

theyre frozen at 15

#

and

#

something else

icy ginkgo
#

They will always be the same.

#

3 AM is a dark creepy and scary nigth raid

cosmic blade
#

yooo so im blacked listed from lfg

#

how do i get unblacked listed

viral hornet
#

hello

#

Does anyone knows which timezone used for time in EFT official webpage?
profile reset timer or email change timer etc

steel grotto
#

Hey, im buying the game and when I give the payment edition it says it charged me less than a dollar and it asks for the amount. I didnt ever get a notification. Any help?

formal dagger
#

Contact your bank.

obsidian salmon
#

Its Moscow time im pretty sure Tem

viral hornet
#

oh Thank you very much Shoot

obsidian salmon
#

np m8

formal dagger
#

@steel grotto
Occasionally some banks will block transactions like that, especilly if you're in NA.

steel grotto
#

gotcha

#

thanks

pale steppe
#

anyone know why my images (guns and character mostly) are taking a while to load and its taking forever to load into and out of games? yesterday it was totally fine

teal rose
#

You can try to select different servers in the launcher.

pale steppe
#

i had all of them selected and i unselected all but 5ish that had lowest ping and that didn't seem to do anything

teal rose
#

Just use the automatic server selection. You can try to clear the cache using the launcher as well.

pale steppe
#

alright

spring edge
#

@upper mesa dang bud

pale steppe
#

Idk if that did anything. I can’t exit raids, just goes to black screen

#

My gpu usage is at 80% when the raid is over if that helps

faint kraken
#

I’m stuck on profile data loading anyone know whats wrong

#

Been like this for 3 days

teal rose
#

There are some issues in a few parts of the world right now that cause that, especially in NJ with Verizon.

faint kraken
#

Well kms i have verizon in nj

#

😔

teal rose
#

Not much you can do, sadly.. People said they had success with a VPN though...

sick herald
#

how do i see the channels

main rapids
#

hey

sick herald
#

hey

#

how do i join chanell shhuger

small owl
#

wow thats very fucking specific holy shit

#

nj + verizon

#

wow

#

@teal rose how did you find this out

native basin
#

Hello i have a question Im a current EOD owner in the US and bought it in the US if i were to upgrade to the Europe version cause i am traveling soon. Will i lose all progression this wipe or not?

formal dagger
#

Nope. You're good.

#

and you can thank Reddit for reporting in.

native basin
#

bet thank you

#

@formal dagger

tight magnet
#

Hey guys when I try to buy the game I get the error payment could not be completed, that's it. Anyone experience this issue and know what's wrong?

teal rose
#

@small owl because of the 2986312894698124612946124 people (maybe not that many people) here in this support chat the last few days with that exact issue that all turned out to be in NJ using Verizon. There has been an outage in that area as well iirc.

#

@tight magnet I don't know too much about all the payment stuff, but you could try to contact the official support via email: support@escapefromtarkov.com or support@battlestategames.com.

tight magnet
#

Thanks

#

Any idea how long they take to reply usually?

teal rose
#

They are very busy right now, so it can take a few days or maybe a week, sadly.

tight magnet
#

Oh okay thanks

formal dagger
#

@tight magnet
Also, contacting your bank may help as many banks sometimes block Xsolla transactions for one reason or another.

faint kraken
#

@small owl what part of jersey are you in

coarse ridge
#

Whats the best way to find out about bugged quest line? not getting access to "The Guide" mission. Me and a few mates have done the required missions before it and its not come up yet.

teal rose
#

Maybe you need a higher level? You can check it by clicking the "Show locked" checkmark.

naive hill
#

I completed a couple of other quests before it was unlocked for me, I believe the wiki may be a bit out of date

robust spire
#

anyone else experience crash to desktop at random? dosent seem to happen often, game just freezes up for couple seconds, and im in desktop. no error, no nothing. its like i pressed alt +f4

#

Cleaned up log folder, had som many files i couldnt find the one from the time game ctd.. Hope if it happens again, i can check log or at least send it in..

dusky whale
#

"Creating Loot Pools", doesn't even get to 10%.... The crashes and "Error: Server connection lost.".. That is all it says... Game has been verified and all correct and true. Internet operating at high performance. PC has no issues.

#

Why is this error happenning again?

idle hedge
#

bad hideout production timestamp? getting this error when trying to put fuel in my generator

#

restart fixed it nevermind

teal rose
#

@dusky whale well, if you are 100% it's not an issue on your end at all, you can try to select different servers.

robust spire
#

2 crash to desktop today, withing about a hour.. game is really acting up today.. also, minivan task, i marked the 3 one. everything went fine, tho i died long after counter reached 0. then i find out ragman havent registered the 3 marker.... feels like some days tarkov is jinxed

#

anyone else experienced marker dosent register?

dusky whale
#

There is only one OCE server to connect to

teal rose
#

The ping of all other servers are above 150 for you?

dusky whale
#

Exactly

#

Other than the Chinese Asians hacker servers

turbid sleet
#

Can you tell me yeah why I keep getting server connection lost loading into raids

elder ravine
#

Change servers you play on

#

It usually helps with that problem

winter ingot
#

i get the "server connection lost" error too, i load into the raid just fine, but loose connection shortly after, my friend sees me walking in the same spot. after i reconnect, the game works just fine. Happens pretty much every raid.

turbid sleet
#

Happens to me too

#

I’ll try changing servers

turbid sleet
#

changing servers hasnt worked, load into a raid and shortly after i get server connection lost, when i reconnect it persists

primal marlin
#

hey one question: If i want to upgrade to EOD version is it true that i have to reset my profile to get my stuff ?

teal rose
#

Nope.

#

You will get all items.

dusky whale
#

@winter ingot mine Sierra not resolve, even after restart of game, file verification, PC restart...

#

The game days I loaded into the raid, but every time I try to connect it gets stuck on creating loot pools and disconnects me at under 10%

teal rose
#

@dusky whale can you try to select a different server just to check if it works?

primal marlin
#

@teal rose Oi thanks for the help

pearl bison
#

for some reason my game keeps uninsuring my sicc case and then asking me to insure it when i click insure all, so its tryna get me to spend another 80k to insure it lol

teal rose
#

You can try to restart your game and then insure it manually in the stash,

tight magnet
#

Hey guys yesterday or daybefore yesterday I tried buying the game but got an error saying payment could not be completed. Today I got message saying money has been debited. Has this happened to someone before? I've contacted support anything else I can do?

pearl bison
#

i mean if you didnt get the product i guess you could call your bank and get it cleared up with them?

tight magnet
#

Yeah that's what I'm gonna do I guess

quasi mural
#

Any EU servers in fire actually ?kappist

winter talon
#

Get with xsolla the payment provider

surreal cairn
#

lets add another HOT FIX TO STOP FPS DROPS DURING FIGHTS YEAH?? THANKS

robust sparrow
#

How long does it take for a gift to process to receive the key in email? I bought a copy for a friend, just curious.

scenic venture
#

About half the time when I try to launch the game, a blank icon brightens up in my hotbar as if the game launched, but my cursor disappears and my computer completely freezes up. Any idea what is going on or how to fix it? I have no problems if the game launches, but getting that far is the problem.

quasi mural
#

Actually impressed how much game/servers are ruined the past few days kappist

waxen whale
#

hey so i bought edge of darkness and when i reset my account i got the standard addition kit. but i have the crown before my name, help?

obsidian salmon
#

You did not need to reset your account when upgrading

waxen whale
#

i know but i wanted a fresh start

junior kraken
#

I'm trying to access my account after a long hiatus but I can't access it. I have tried password reset and I get the email and manage to get a new password but it still won't let me in either through the launcher or on the website

proud vector
#

anyone know hwo to get into matches quicker? usually get in on the timer, but then it hangs at 0s for 5-10s, not important on most maps but obnoxious as shit on labs loot runs
shouldnt be internet or pc issue.... 8700k/1080ti, gigabit internet w/ 5-20 ping to servers

junior kraken
#

Harddrive is the way to go @proud vector . A SSD helps immensely

proud vector
#

its on an SSD

#

nothing is on the SSD except the game

#

~800 read/write

obsidian salmon
#

What is the ssd

proud vector
#

lemme check model

#

totally undershot speeds, thought it was on my sata not 2nd nvme, its on my 970 evo

#

should be way overkill for the game

obsidian salmon
#

The evo should be way enough for it

proud vector
#

yeah, which is why its odd

obsidian salmon
#

Unless worst case your evo is dying

proud vector
#

literally only thing on that drive are EFT/few other games, so nothin else runs off of it at same time

#

doubt that, run semi-regular checks on it, last i checked few weeks ago was fine

#

no issues w/ any of the sectors

#

only seems to ever happen on labs too, dont ever get it on IC or reserves

obsidian salmon
#

eh if its just labs then meh

junior kraken
#

🤷‍♂️

#

Typically how long does it take for BSG to answer support emails? Been waiting roughly a week now 😦

vivid briar
#

Since the last patch Tarkov freezes my pc when I try to run it. I reinstalled, same things. Some help would be great. Thanks.

fringe pewter
#

guyys

#

whats wrong with the flea market?

#

i cant press place offer

summer flare
#

actually fix the game ffs

#

its horrible to play

#

never played so fucking bad balanced game lol

#

bugs everywhere

#

and everytime

fringe pewter
#

what bugs?

summer flare
#

ok first bug, moving erorr all the time

#

second bug what should i do if i cannot fire with my gun in battle? hmm? need run away and restart game? weird isnt it?

#

next bug died today for bugged healing animation... killed one guy and couldnot heal cause medications didnt work and allways bugged and i died for it 🙂 painkillers either

#

and dying behind the wall.... lol... get better servers please.. it horrible to die 3 times in a row behind the wall cause the enemy still see me front of the wall

#

stop trying new shits like new map new engine and others, just in mother of god FIX THE GAME

#

next bug, died cause enemy lagged on place and was still shooting i fired like 20 bullets he died and after 2-3 seconds he died i died lol... what is hat shit? just comon

#

this game has supposed be fun

#

not stressfull

fringe pewter
#

stop cry men, the game is in beta. its not perfect true. but know you say that the game is shit. if you dont like it, make a support message. or stop play eft and comeback in like a year, its probally solved then :P. i have none of the errors that you have

summer flare
#

thats nice, what i have this then?

#

yea game is in beta, but they just adding new shits instead of repairing shits

#

lol

fringe pewter
#

thats so much bullshit men haha

#

there is almost everyday a update to make the game better

summer flare
#

yep -.-

fringe pewter
#

stabalize it

#

make a ticket

summer flare
#

but its working for some people not for every 😄

#

make a ticket, they will say same shit to me like you did... game is in beta 😄

#

true, but you know 😄

fringe pewter
#

stop cry then

#

and dont blame the game like its so shit that you cannot play it

summer flare
#

im not crying... its only wierd bullshit if some players have issues and some nope 😄

obsidian salmon
#

Tarkov is not meant to balanced people are meant to be better then others

fringe pewter
#

jup

#

if you dont like that, go play cod where everyone is the same

summer flare
#

ok so if one player has a buggs and other not thats mean hes better?:D

#

thats shit what did you said lol

#

i am not talking about guns balanced or something but BUGGS ballanced lol

#

i dont care about balanced lol, what are you talking about, are you mongol man?

#

do you reading what im saying here?

#

i didnt say anything about fucking balancing game like guns or others lol

fringe pewter
#

you already got ur answer in a ticket i think, so stop argument in this discord, because this doesnt work

radiant cedar
#

Guys to train Strength u need to WALK overweright.. does it matter if ur bit overweight OR ALOT overweight does it count points towards faster for training strength?

fringe pewter
#

40KG @radiant cedar

#

and trow grenades

summer flare
#

i know im trying to find if someone is on same wave, but you have no issues and others has lol...

#

wierd

#

unplayable

fringe pewter
#

just buy allot or shotgun slugs by the guy left of therapist

vivid briar
#

any way of getting eod and not needing to reset my acount

fringe pewter
#

@radiant cedar

vivid briar
#

i just got lvl 31 and all my traders up