#community-support
1 messages · Page 466 of 1
3 minutes isn't bad tbh.
I had 1:30 with .11 😉
Vir, I got him set.
My next step for testing, I'll be loading up a 120gb SSD with Windows 10 and Tarkov.
thanks @teal rose
There's also lots more players and the same amount of servers, so matching will be longer.
but its the actual loading according to screen output.. loading map and objects
Try manually selecting a server or two and that'll work, I got my matching down to 1min ish.
mate was in long before me and waiting
Hell I was hoping into game after game with shoot here the other day.
Only Day 1 had 8+min load times to get in
@fresh blaze you can try to play around with your settings and do an integrity check, of course. Though 3 minutes are still "alright" imo.
I play with several others on a regular basis. Those with SSDs load MUCH faster than platter drives. Those with m.2 drives load about the same as those with SSDs
i ahve the game on ssd 😉
Anything sub 4-5 min is good
its just bullshit is all im saying
Tbh tarkov matching is better than Destiny's right now.
I was in matching for almost 10 minutes for iron banner last night.
and I dont think its due to matching cause I can hear game sounds and mate already walking around
@viral granite how can i fix it with the router?
Is there a fix for the endless healing bug right now ?
alt f4
You are in matching after you start hearing sounds, not before.
and reconnect
☝
they typically fixes it
@obsidian salmon That doesnt work for me for some reason \
You may just need to ext
Oh boy. Try shutting down anything in the background that may be drawing bandwidth @red zephyr
Because bugs like that are usually caused by desync
Ok ill try that thanks !
@quaint willow you can try to reset your router first, of course. You can try a different DNS server like 198.101.242.72 as well.
☝
Someone want to fill me in on the discussion rn
Yo yksnimak the thing u said about destiny matching is so right though
And then you get to wait on blackscreen for another minute
Well, we currently have two users with different connection-related issues. Chapo gets massive Desynch while playing as a PMC only and Nasty possibly got hit by s desynch bug.
Don't forget biko who messaged me.
I dont really have much experience with desync so i cant help much sorry
While loading client of server stuff?
You'll have to get more details from him.
The best i could say is reset the router
Any problem ive had thats connection related i fixed by doing that
Yeah that's what we have been suggesting all the time as well together with changing the DNS server. It works for some people, but others just can't get rid of the problems, sadly.

I really hope we will get another hotfix pretty
, but I'm also glad the devs can relax at least a little bit after months of crunch..
Yeah, I'm hoping for a hotfix soon. I want to play the game!
Is there anything that can be done about when you extract with a scav run, it errors out and gives you the loot you spawned with?
I've had a hunt through the channel for a fix around getting an Error 228 level 0 should be level 1 when trying to construct my generator in the hideout, it's quite frustrating.
Its happend three times now.... and its aggravating because i had at least 300k worth of shit on that scav run
Yeah, just move what you have to your stash hit next it will error and reload to what you did bring out
Yeah i did that twice. Than it just error'd again and brought me to the menu.... not letting me get it
@arctic thicket I hate to say it but if the next reload trick didn't work, it's adios gear.
I assumed that however its still quite frustrating nonetheless
Whats the point of wasting a scav and playing for 15mins in a game only to have it all just go "poof"
@cloud dove
The hideout upgrade issues area known atm, BSG is working on it
How exactly do i do Jaeger's ''The Survivalist Path. Thrifty'' Quest? Where and how do i store these food supplies?
???
do i just drop it on the floor or
nevermind
Unable to load the file "Consistency info"
Unable to read data from the transport connection: an existing connection was forcibly closed by the remote host
(... yes I did Alt f4 .. when a game was almost loaded because I had to go)
this is the message i just found when I tried to launch the game
today
User action required... btw it's the title of this window on launcher
hello guys deu to all of the 0.12 bug treads being removed im lost: https://www.reddit.com/r/EscapefromTarkov/comments/drg7b5/workaround_for_those_who_cannot_list_dollars_or/ does any one know a fix my game crashes asoon as i try to sell euros/
@formal dagger thanks, I was worried I had mixed something posted and would spend ages sitting waiting for something that already had been fixed lol
please tag me if you have answer appreciate it!
hey, i want to pre-order the game but it say this when i scroll down in the page ( WARNING! Purchases are locked to the specific geographic region the purchase was made from. The game can only be launched if your current region is the same where the purchase was made. The only exception is Europe — purchases made in this region will be available to launch anywhere around the world. Your current region is: Europe. ) , i am from Europe, can you help me ??
If you are from europe, then you will be buying the European edition of the game
yes, how can i select the eu edition ??
ok, i place the pre-order and then i will be ok??
It might also pop up which region you want to buy it for, and if it does, then click the one that says europe
It might pop up something like this @acoustic token
@native sleet
There is no workaround currently, but it is a known bug.
@violet breach
Sometimes changing the party lead can effect matching times.
I mean if it says your current region is Europe, then you should get the European version of the game
We've tried different party leaders each time 😦
Is the game supposed to be kinda fuzzy (almost pixelated) or is it something wrong with my settings
@floral pulsar I am pretty sure that's an intended effect.
@floral pulsar
Something is very wrong with your settings.
Restart your game @spare burrow
Ok, i will try
@violet breach
Have you guys tried manually selecting servers on the launcher? Someone could be trying to connect to a server that's dead/ dying
@formal dagger i just found the tempfix thx for the help
Oh, there is one?
Can you post it here so I can pass it along?
@native sleet
Alright, before I go and make an entire new OS drive, any other things you guys can think of to possibly fix my FPS issue?
Well, we already tried a lot, didn't we?
And we can all agree that the current latest patch for EFT is 0.12.0.4921 Correct?
Yes.
Before I make the new drive, I'm gonna try 1 last time.
Sorry to ask the same question again, but what’s the average response time on tickets at the moment?
¯_(ツ)_/¯
If this separate OS drive that just has Tarkov installed fixes my issues, I am going to stab something with a spoon.
I wouldn't be surprised if it works.
@vivid briar
It really varies because of the small tech support team, what was the issue you were having with your account?
@formal dagger I lost access to my main email account, but managed to gain access again a couple of days ago. I have set up a secondary backup-email, and i will recieve all veryfication codes concerning changes to my profile on the BSG homepage on this secondoary mail adress. However, I will NOT recieve the verification code when I try to login via the launcher, as this is still sent out to my primary email, but i won´t recieve any mails from BSG on my primary email at all. I checked filters and made sure the whitelist-settings are ok, but no email will appear in my inbox. It appears that this mail adress might be on some kind of internal blacklist or something
@vivid briar
Who's your email provider?
@formal dagger for both, the primary and secondary mail adress, the provider is gmx.de
why no Gmail?
any way to change my discord nickname to my IGN?
I will recieve verification codes for profile related changes on my secondary mail adress, but i will get zero mails on my primary
Use the /nick command
ty
@open echo cuz google=bad
Standard? maybe in the us
I think you mean Globally
do not have change nickname permission on here
Literally everyone uses Google.
should I ping a moderator?
No.
@open echo so do i, but i refuse to use their mail service
Then good luck getting your email back.
besides that, i did work when i started tarkov a year ago
@open echo it´s not about lost emails
I have access to both my mailboxes, primary and secondary, but I will not recieve mails from BSG on my primary adress. This did work when I purchased EFT, though.
@formal dagger https://old.reddit.com/r/EscapefromTarkov/comments/dp8fnp/patch_12_issues_megathread_20/f5thzks/
@calm scaffold you should contact the modmail bot.
@calm scaffold
DM me a screenshot of your in game name and I can change it for you.
Or that.
👍
@formal dagger any chance you can change my primary email adress?
You need to contact support for that.
He's not official BSG
oh, ok
You'd need to contact actual BSG support.
☝
@unkempt crane I did, that was about 7 days ago. Opened a Ticket and wrote an email. still no response
Don´t even know if they recieved my email
Anyone has idea of when Tarkov will be on sale? if they ever do so.. since few friends would like to try it but not for this price
Sorry, but you just have to wait for a response; we can’t expedite their response time
@radiant cedar
Black Friday or New Years
Keep an eye out for major Russian and global Holliday’s; I don’t know if there’ll be one this month but there is typically one on New Years.
@formal dagger 
@unkempt crane I guessed that, but was somehow hoping that some official support guys were hanging around

The support guys on here help with tech support issues; they are unable to access and change your account.
Gotta be quicker on the draw 🥖
Same
@unkempt crane oh ok, at least it says it in the channels description
ithanks for info i see now last year was 30% year before 25%... so 35 % discount now ? :p
will see haha
I´d probably go "fark it" and just buy a new license 🙃
That might be a bit excessive unless you REALLY like Tarkov.
@formal dagger well, i barely played it. own it for about a year and a half but never found the time
now wanted to get back to it with a few mates but can´t log in :/
That's fair, Tarkovs learning curve takes time to bite into.
definitly keen to play the new version, hope i´ll get a response soon. If i hear nothing untill saturday, i´ll purchase again 😄
Man, once you find your tactical niche, you'll have a goddamn blast.
And if you take a liking to proper long range shooting hmu, I got a Discord for you.
Time to try a blank copy of Windows with the latest Drivers for my GPU...
If this doesn't work, I'mma be hella mad.
Do you have to reset your acc to get your gamma after an account upgrade?
is gamma still exclusive to EOD?
Well, you can try to buy one on the flea market..
for 1 billion rubel I assume
anyone in here?
Sounds about right @fresh blaze.
my game is very dark is there any way to change that just a little?
im running shoreline and i cant even see down the hallwasy
try monitor settings
You can try to play around with some driver settings as well like the nvidia control panel or the amd software, depending on your GPU.
@teal rose so you just get your extra stash space and the gamma via ingame mail?
It'll take time because the servers are still straining, but yes.
And make sure your Monitor is properly calibrated.
Many monitors have good Color Profiles listed on Tftcentral.
I'm still getting the "unable to load the file" error on the launcher, I'm going to file a ticket for support and wait
@still garnet are you able to hit "retry"? If yes, just do that every time it pops up.
@teal rose I did that all day yesterday, and then when the game was fully downloaded, the launcher declared the installation corrupt or something along that line and restarted the entire process again
That happened to one of my teammates as well. He ended up just reinstalling it again and it worked. You can try to reinstall the launcher as well.
Is this chat official support?
This here is the community support. You can find the official support on the website. 🙂
Yeah thought so. Been waiting 3 days for my issue/request 😄
The official support seems to be very busy right now, sadly.
I know theyre swamped right now with the update and all the new players/hardware related issues people are having.
Have they been known to let players bypass the profile reset cooldown under special circumstances? My kid brother sold all my shit, including my beta container, to the fence
and discarded all the cash
Damn
lol
I dont even have a melee weapon lmao and theres not even containers for sale on the flea market
Well yeah, you cant sell cases on flea
You can buy one from level 3 Peacekeeper I believe
Or is it 2
I don't remember
Or find one from Fence
Hmm okay
3 alpha
I was so lucky with scav raids on factory last night. I found a factory key. And then killed a scav as he was about to exit though gate 3 and got like 4 guns off him lmao.
Back to a mil roubs boys
With a shit ton of guns in the stash lmao
@turbid solstice I'll give you a gun and pistol if you want
How do you not have a melee weapon?
You shouldn't be able to sell the base melee weapon.
You 100% can
That's some real dumb shit right there.
And anything you cant sell you can just delete
Even if you die in raid with the standard knife, you keep it.
Your brother is a fucktard and shouldn't be let near your PC.
Truth
Did he also delete all your Rubles?
Derp though, if you wanna go in araid with me, ill bring you a PACA and a weapon I have lying around
Ya @open echo
And a Beretta
Wow, I'd fucking dropkick him. But, that's not exactly legal.
I can give you some things I have laying around as well.
@lone jay Nah man im just gunna scav run. Its only like what 400k to buy an alpha container from fence if one shows up
Alright man, that's cool
you can make that money off one reserve scav run if you find a backpack
I just joined the discord, why can I not see or use any of the voice channels?
I only joined to chat with a friend lol
You need to look at A. Rules and B. Setup
Im just tilted i guess lmao id rather just my profile considering im only level 19 rather than grinding just to get back to the baseline you're supposed to be playing at
Playing without a beta container fucking sucks
But its doable
I read all that and I clicked my language. I dont see shit about not beeing able to see voice channels?
I think they should just remove the Delete or Sell option from the Alpha, the Base Melee Weapon, and Money.
nvm it just took a sec to load. I guess.
@dusky lodge
Got you settled
You don't.
he got one
Look at his rank.
Well, you won't get one that easily, let's call it that. Red means he is a moderator of this discord server.
Time to sit here and wait for all 16GB of Tarkov to download.
mine just downloaded in like 3 mins
Hi hello priviet
If this actually works, I might just have to keep a spare SSD with just Win 10 and Tarkov on it...
I have a major issue with the South America server. I already sent a ticket about this but nothing come of it.
Yeah, because their Tickets are handled by actual human beings, and a small team of them too.
Don't expect instant or even within week responses.
I mean that I got answered "use another server'
Well, then do so.
Actually I send out a lot of tickets and mostly got responded in about 1 or 2 days.
If official BSG staff said "Use another server" then I recommend you do so.
And almost all of them got fixed/looked into.
The last ticket was about my pre-alpha free standard account that vanish, and thats is taking about 4 days now and no answer.
The thing is, using another server to play with 200ms is not a thing that I or my squad want too anymore
Maybe because they are working on making the game actually playabe?
There are server issues right now in general, not just in south america.
dude i just bought this.... are you serious right now....
And then there's people like me, with really weird and dumb mystery issues.
I know about the long matching lines in another server, SA server is different because its being like this since they went online.
I'm litterally trying to load into my first game...
Skiptrace, you mean the people that handle servers are the same that programms the game?
I mean, I wouldn't be surprised.
You aren't the only one with server issues, sadly. The devs are working hard on fixing it and I think they are currently preparing a nice big hotfix to get rid of all issues for good.
BSG is a pretty small team.
@open echo no, they are different people.
It's only about 100 people. Which, in terms of game dev, is TINY.
I really doubt that SA would get any attention.
Especially for a game the size and scale of Tarkov.
Tarkov is a niche game.
@rose stream it does get attention, but there are a lot of different servers with issues as well and it makes more sense to get a hotfix ready that fixes everything instead of just focusing on a single server while all other servers are still broken.
Just give them a little bit of time.
I want yo belive you Virazy, but as I said.
Since .11 there are the SA server and I got to play on it like, 3 or 4 times.
Well before the 0.12 issue.
Maybe it's because SA based servers are just poorly maintained in a physical sense?
Could it be.
They said multiple times it is hard to get reliable servers in SA and they are always looking for better ones.
I dont know, they didnt gave us much info.
Since, the overall economy of SA is, pretty much dumpster.
@dusky lodge
What's happening?
You can skip the whole insult.
Is it really insulting if it's an objective fact?
Oh yeah there was this guy that could not play and just got the game.
Please stop, this is the support chat and not #rant-about-countries...
With that in mind.
@rose stream i´m also waiting for a response to my ticket for almost a week now, so you´re not alone
There is something wrong, they don't take much time to give an answer...I read somewhere that all the servers issues flooded the tickets.
The servers just about collapsed when .12 dropped because of all the new players, their still scrambling to get everything back together.
I would assume that their prioritizing higher pop regions and working their way down, and even that being said I only personally know about two tech support employees
Log into your account and then check and see if you can download the game.
there is no downloading options
but i did recive the bill on my email from the bank
but nothing from the game
You shouldve got an email just about instantly with a code
but i did not
nothing in spam etc
nope
What email service are you using?
gmail
That's odd.
Create a filter rule for "no-reply@escapefromtarkov.com" and check that emails from that address will never be sent to trash and will be marked as important.
@fleet plaza got a similar problem with my mailbox
- nothing in the filter
You can try to contact the official support, of course.
He's still waiting on a responce.
I am motherfucking speechless.
Did it work?

On the High Preset FYI
So, that's from a perfectly fresh install, right?
Yeah, the ONLY things on this are Windows 10 Pro Fresh, Latest Geforce Drivers, and Tarkov
70 to 100 FPS on Reserve.
Ok, 58 to 80 is closer
This issue just keeps getting more layers...
Well, from what it sounds like it is just your OS that causes issues.
First the game worked fine when I turned off everything but Discord.
Then it worked fine after a reinstall...
Grabbing a M700 to test that now, because Scopes are TAXING in Tarkov.
I mean, I "Can" just wipe my OS on the main install.
It's at least doable, and I won't lose any primary data.
Wait...
I wonder...
Hmm...
My Documents Folder is on a separate drive on my main OS setup...
I wonder...
I wonder if Tarkov is having trouble reading the local.ini file with it being on a separate drive...
Well, worth checking that.
I'll try just reinstalling my main OS later.
I'll only lose like, a small handfull of stuff that is replaceable.
Mostly games and programs.
Well, what did you expect from a clean install?
I expected actually nothing to change and the game would still be broken.
But, apparently I was on to something.
Though I would recommend you to take this opportunity and get a very clean windows 10 installation.
Any ideas for how to make it cleaner than a normal install?
If possible, you should try to get Windows 10 Enterprise LTSC 2019.
You should definitely edit the OS image and remove all pre-installed crap after the installation as well.
100% without a doubt, any program will be able to read any /ini or /dll file from your document folder anywhere on your PC. But please tell me, why the hell did you partition your files that way....
the whole last 5 mins has made my brain hurt....
anyone else getting an error message then having random items disappear from their inventory?
Edit: Now it's back...
Put every non-essential Folder (Documents, Downloads, Photos, etc) on the 3TB HDD
I have the exact same setup and keep all that on the SSD just because windows likes to freak out when doing some things. I have additional folders on my HDD for backups, software, games etc. but the default folders are on the SSD.
About the minimal installation: Someone on Youtube named "Chris Titus Tech" made a decent video about setting up a pretty clean and minimal Windows 10 installation. It is 42 minutes long and you should find it when searching for "Minimal Windows 10 Install".
k
I am having issues launching the game. The launcher opens just fine, I hit play, the launcher closes, and then my cursor disappears and my computer becomes unresponsive. If I am lucky, the game shows launching in the taskbar but nothing appears and it indefinitely loads. Didn't have any issues just a couple days ago.
You can also just straight up delete the local.ini file
it'll auto-generate a new one that'll work
Oh, did they set the default to something else than fullscreen?
loving the new bug i was on factory with scav i killed a pmc looted and extrated whe i was about to put all in the stash i see i have just the thing i had when spawned
I think the new default is borderless windowed.
Nice.
@cosmic beacon just skip the transfer screen once and go back to it after that. The items should be there then.
@cosmic beacon
If you sit at the end screen for a little bit and shift back and forth, it'll error out and bring you back to the loot screen. You'll get everything back, it's because of the continuing server instability.
Sometimes it takes a minute or two
Is there any way to fix this error or is my insurance return just gone?
nope
Try to just put them into the stash without moving any other items around or putting backpacks into backpacks, for example.
I did
You can try different slots in your stash as well.
"ammo used 2" "hit count 3" does this mean that i shot someone and the bullet like penetrated their arm into the thorax or some variation of body parts?
A round fragmented
^
alright cool
Game finally opened but I didn't mess with anything yet. Weird
Any reason that the game wont load after i click play in the launcher? I just have a spinning blue wheel of death and my comp half frozen.
That is exactly what I had. It seems hit or miss for me. sometimes it launches just fine, more often though it does that
Unfortunately I didn't find a way to fix it yet but it worked after a couple tries
This is the first for me. Game has loaded just fine the last 2 days.
I cant even close it threw task manager. I have to restart. Not good for pc health...
West wing room 207 key is useless?
so i came out of a scav raid and i lost all the items i found, only having the items i spawned with
is this a known bug
or do i need to make a report or something
@surreal geyser @scenic venture
Try deleting the local.ini located in My Documents -> Escapefromtarkov then try booting, sometimes it's an issue with the windowed/borderless windowed option.
@fierce barn
It's a known bug, are you still at the screen?
im still in the convert loot screen
the bug of it say i have kill 5 scav instead of 0 is a common bug?
@fierce barn
If you kinda sit at the screen and go back and forth BACK to the transfer screen, sometimes it'll error out and reload, then your stuff will be there.
@whole raptor
Very common, it happens because of server-desynch, it doesn't effect anything negatively.
ty i won some xp
alright thank you
@formal dagger unfortunately the game is not loading even after deleting the local.
Just that. I dont really want to try to reinstall the game.
Ill try that
Deleted local.ini and checked file integrity. it worked
👍
can i upgrade the game whenever i want??
Yes
ok thanks
Until the item servers reboot, you can't use those slots since your game is saying something's there but the server is saying there isn't, or the other way around, so there's a conflict. You'll just have to ignore those spaces for now.
Do you know when the item servers are rebooting?
Whenever they push a technical update for the servers, it doesn't happen very often.
im having issues with the survivalist path zhivchik quest
ive done the 5 mins
then it says survive and extract
i have twice and it still says i havent completed
@teal rose I'm trying to follow that guide you told me to, but when I try to open the converted wim file, it just fails.
@open echo you can skip that part and use an unmodified version.
But... Wouldn't that like, not work for making it lightweight?
Or does he do other stuff to make the ISO lighter?
He does a lot after that.
Yeah.
not sure if this is the right place for this, but i'm trying to reply to a response to my support request on the EFT website, and the 'submit comment' button is doing nothing
i've typed out the information and selected the requested logs, but it wont let me reply
You should be able to reply to it via email. Just make sure to put your ticket number into the title.
Just got into a match and literally no buttons or nothing is working
The only thing i can do is WASD
cant shoot. cant click esc
nothing
You can try to hide in a corner and restart your game (use ALT+F4 or the task manager).
It doesnt say who I died to
is that normal
I dropped in factory in tunnels I was literally mid dog fight got behind cover right as it started and died. I am confused
It can happen sometimes, yeah. You can report it using the launcher and mention the server ID in the bottom-left.
I was only scav but i'ma do that thanks
After entering a raid, I get an error that says "Corrupted memory. The integrity of the protection failed to validate. Reinstall anticheat #0" I have reinstalled my game and still get this error. What causes this error?
Battleye is having a hissy fit and thinks something is wrong with your PC.
What we like to call a False Positive
Could it be my operating system?
Are you on Linux?
windows 7
Well, I'd probably say yes.
I would implore you to move to Windows 10 as soon as you can.
You have ~2 months before your OS can no longer connect to the internet safely.
Because Microsoft is cutting support Jan 1, 2020
Windows isn't secure anyway, no matter if you are using 7 or 10.
Well... That's another topic entirely.
I think Windows 7 is fine if everything runs as expected.
I still need to go ahead and reinstall my Win 10 copy and run the Debloat Script and that other program, since I can't get the other thing to work right.
Is anything running in the background @worn arrow ?
Also that.
I'd start with only Discord and Tarkov.
Use Offline Raid to make sure you don't lose shit.
Speaking from experience, eh? 
Ok, I'll try that!
Only partially.
I thought my framerate was going to be fine, so I loaded into Customs to try to work on the first Prapor quest...
I was getting 20 FPS...
Btw. @open echo you get different errors when running the game on Linux.
I figured, but I was expecting Battleye to be like "ok" with the game Launching, but not playing in Online Raids.
It kicks you out as soon as it is active.
Wow
Which is just in online raids after 0.12, luckily.
Though someone managed to do a 27 seconds scav raid.
Hell, they probably develop their software ON Linux.
BE actually offers a Linux version.
Is it just not implemented in Tarkov?
But that works for native games only, of course.
Wait...
More or less.
Valve is in contact with BE, but nobody heard anything coming out of it, yet.
Looks fine for me, but I am using an alternative client, so..
So, Steam Play/Proton will work fine, but Wine itself is gonna be SoL.
Proton is pretty much "Wine with a bit of extra spice".
Yeah.
I used to try to make a Linux setup work.
Using more than 1 HDD on Linux is, at least for me nearly an exercise in patience and trying not to tear my hair out.
But no, they won't make a proton-exclusive BE patch.. And even if that happens, someone would just fork it and implement it into wine.
Which is, for all intents and purposes all we need and the Linux playable game library would skyrocket.
It's huge already, but anticheat is the biggest issue for it right now, yeah.
Just take a look at protondb.com, for example.
That are just steam games without native clients iirc.
Gunsmith part 1 - mechanic not taking?
No need for the scope and scope mount.
Still not taking it
And you need a laser/flashlight like the X400.
every time I go into a customs raid my game starts lagging incredibly, but any other map is perfectly fine i'm not sure what's going on.
Thank you @teal rose
👍
@ruby oak you can try to do an integrity check using the launcher to make sure there is nothing broken with the map on your end.
okay i will
So i went into a customs raid and it ran a bit better, I then found a scav and he was walking in place and while i was looking at him somone ran up and killed me. so im not sure if that's just a game bug or there is still something wrong for me
Could be a server issues. I heard about that multiple times the last few days.
okay so its a common thing.
Exactly.
but i'm sure that integrity thing helped so thank you for that
Yeah can't hurt to do that every now and then, especially after updates.
Help I just ended raid as a scav but I don't see any of my loot! Only the loadout I had as the scav but none of the stuff I grabbed along the way!
WTF
I had a 200K key on me
Move one item over to your stash and go a screen ahead (click yes), go back and go one ahead again until an error appears.
👍
anyone knows whats the deal with the 15-120min ques all of a sudden?
So yeah i just killed 2 peeps in raid, went to loot 1 saw tags and got blasted out of nowhere, kill screen shows i died to nothing? and then i got 0 kills... so whats up here?
@white pilot most likely some overloaded servers or server issues in general, sadly. You can try to select different server using the launcher, of course.
@stoic sand that is a common issue right now, sadly. It doesn't affect your stats or EXP though.
oh i see ok
I need assistance with downloading the game.
@vivid briar
What's happening, exactly?
My actual game launcher wont download to the right disk. and neither will my game
Probably because it really doesn't let you manipulate which disk you put the Launcher OR the Game.
You should be able to choose the installation path of both the launcher and the game during their installations. What exactly is preventing that?
Does it show any specific error messages?
Its hard to explain while typing. anyway i can get a call>
Holy shit, the installer doesn't let you choose. 
Afaik it only does on the first installation.
@vivid briar
Just install the launcher to default, and move it after the fact. There shouldn't be any problems.
Same thing with the game.
i try to move the file and it still says the same exact thing
I dont have enough space on the 1st file on my computer but i have like 100 gigs on my other one
Ahhh.
i didnt pay almost 50 dollars just to not be able to play it
Reinstalling the launcher usually fixes that issue.
Or does it say that when you are trying to install the launcher as well?
It doesnt let me choose which file the launcher is installed in
As far as I know it only lets you choose the installation path on the first installation and saves it somewhere. I need a few minutes to check where that information will be stored exactly so you can just get rid of it.
Hey all, I'm getting error messages when modding my weapon when clicking save. It looks like everything is attached but an error message comes up then takes all my mods off and sometimes they dont show in my stash. Not sure if anyone having the same issue
@vivid briar Whenever I reinstall the launcher it allows me to select the installation path. Does it just skip that step?
@pastel turtle what error does it show exactly?
I'm trying to get that error up again. bare with me
found it in the logs.
2019-11-07 05:06:45.529 +00:00|0.12.0.4921|Error|Default|<b>Locale</b>. Trying to add duplicate: traderownertype|
2019-11-07 05:06:45.529 +00:00|0.12.0.4921|Error|Default|<b>Locale</b>. Trying to add duplicate: playerownertype|
Did you try to restart your game or do a raid?
I restarted, seems to resolve it. Im going to send the logs to the devs now
👍
I remember it done it on me yesterday
2019-11-06 17:17:52.737 +00:00|0.12.0.4921|Error|Default|<b>Locale</b>. Trying to add duplicate: traderownertype|
2019-11-06 17:17:52.739 +00:00|0.12.0.4921|Error|Default|<b>Locale</b>. Trying to add duplicate: playerownertype|
2019-11-06 17:18:00.380 +00:00|0.12.0.4921|Error|Default|long polling request finished error: HTTP/1.1 403 Forbidden|
Its like buying something from the trader but you dont see it and it shows up after like 5 minutes so I ended buying like more than one xD
there is an issue regarding when you use your scav and pick up loot/gear , when you extract it seems too only let you get the gear your scav spawned in .
You just need to skip the transfer screen and go back to it until an error pops up. The scav will have the correct gear after that.
Are tarkov servers down? I got server connection lost, reconnected and my gun was invisible then my in game screen seemed to be black ~2fps. Did an alt + f4, got disconnected again and died it seems all in the span of about a minute.
for days every time my friend trys reserve he is de synced bad everyone he sees or hears is 15 seconds behind or more
just cant get him to be able to play reserve and no its not full 2 am military base no one is on but campers lol
Im trying to put a zhukov-u on my pp-19-01 but its saying cant install both at the same time
When you hover over the item it will tell you why you can't install it.
when your on the modding screen
hey can i get my name back pls i trade for a 209 WITH dust cover?
what name
no
you know why smelly boi
will be right back hehe
o
u like me new pic
nuh
how can i get clan leader tag
2 games in a row now i spawn in and i have 40-50 mins left to extract but about 1 min into playing i get a 3 min timer to go out and when i dont extract in time it says survived and go to the xp screen....
anyone else getting this?
@white pilot it's because they are updating the servers, they did tweet it 15 mins ago
anyone else had this happen to them? Zero sound too.
does anyone have ryzen 3600 with 5700 xt and playing on 1080p resolution? wondering how well that setup performs🤔
uhm anyone can help?
specs: 1080
i5 4440
ssd 2tb
problem: used to get steady 80 fps and spawend after 1-2 mins, now my fps is at 20 max and i get insane stutters (which i didnt have in 0.11)
and well my loading times are insane...
plz @ me if you can help 🙂
found a fix for the perpetual loading circle for the game startup, win+tab, open new desktop, ctrl+alt+del, task manager, close the game, go back to desktop 1, select no for bug report, then reboot the game and it should load up fine. took me a hot minute to figure it out, but if it still doesnt help, go to your windows firewall and accept the request
@stoic veldt did you see that the new patch reset the grapichal preset to high?
Also did you just update the game or completly reinstalll when 0.12 launched?
every single time i launch tarkov... it closes my Streamlabs/obs software and ENDS my STREAM
please help me overcome this issue as i have no idea how to STOP tarkov from Closing my Streaming Software.
i really would apreciate any help on this. Thank you.
i am using STREAMLABS OBS -Version 0.18.5
and currently i am experiencing issues ingame where inventory arrangement fails...
items start flashing
which forces me to relaunch tarkov to fix the item moving issue, and then it closes my stream
so i am CONSTANTLY trying to stream tarkov and show the world how amazing this game is but i CANT because tarkov KEEPS closing my Streamlabs
Please Dm me if u know how to fix this
.
So can anyone help me or tell my why there's no difference between 50 fov and 75?
it doesnt change for me at all while changing it ingame. And I have it set to 75 but it's the same as 50...
so tf is going on with my game frequently i am getting shot near or get shot a few times but have PLENTY of health remaining or wasent a shot that should have killed me then as im still running around and doing things my screen just fades to black and announces im dead? is there some solution to this because its getting old quickly
@upbeat wagon i completly reinstalled it... and i alreadt have my settings adjusted
@hexed remnant
That could very well be happening due to server desynch, it's a known issue due to server instability, and the tech patch earlier means BSG is working on it.
@bronze sun
It should ruin pretty good, i'm using a 1600 and gtx 970. Solid 50-70 depending on the map.
@cloud dove
Try verifying your game files.
@formal dagger has the desynch started with .12 or was it prior?
Im afraid the desynch has always been a thing, up to 11.7 a fair majority was gone, but .12 brought more because of the day one rush and cascading server failures that BSGs still working to clean up.
ah ok yeah i didnt start experiencing it till .12 so im guessing theres no known fix as of now?
what the fuck is this
just lost like 200k gear cause of this shit
and my game wont even let me get to the launcher
cause it keeps doing this
@smoky yew
Did it all happen within the last hour?
Alright, it very likely has something to do with the server maintenance.
Im getting that same error right now
Did you restart your computer?
i did
maybe it resets my connection port or something
That's a possibility
cause its actively rejecting my connection, but my friend was able to get in just fine?
I wish I could give you better help, but i'm pretty garbage as far as networking anything is concerned.
yes restarting fixes it
2 days ago i mostly getting ''Awaiting server response'' i dont think its about my connection ? any idea
@stuck ingot
It couldn't hurt to restart your router, since it sounds like you're having problems connecting.
aight dumb question but have the scavs on interchange become insane at aiming?
i keep getting instantly face tapped by them even after peeking a corner for like 0.1 sec
get gud kid
oi cunt what can i do when i dont even get the time to react to them
see them for 1 sec and instantly im dead
dont stand still
i aint
and don't fight killa
i just get 1 tapped as soon as im spotted by them
i aint fighting killa because the first scav i see fucks before i can even see him
probably just getting unlucky or something
Scav difficulty is a bit screwy right now as it tends to fluctuate from patch to patch.
@shell thorn
@vivid briar
will the scavs stay like how they are now or will they be changed back or something new even? @formal dagger
That's a very good question.
hOW long not fixed again full kit in factory deploing and im in desctop
yea atm it killed all my morale to go to interchange because its just dumb how insane they aim
any mod can help ? i want announce my clan in clans chat
@vivid briar
Alright, DM me a invite to your clan Discord, let me give it a quick look to make sure it's actually a EFT Clan, then I'll give you the leader role.
anyone in general or anyone from oceanic side, getting more frame freezes after this technical server update?
when i boot eft my taskbar wont disappear making it impossible for me to change my settings
You can try to delete your config.
Anyone got time to check with me to Gunsmith part 2.. i got all i do think but still missing something for turn in .. 🙂
Just send your build here.
fixed it
just watch .. is alot quicker.. cause i dont need to alt tap 100X to get all names and parts
ill stream makes it easier .. if anyone got time thanks
That's just the server maintenance.
seccond time to day? 😮
"In a few minutes we plan to install a technical update on all game servers in order to make some minor technical fixes. The game will not stop. On updating servers, the raid time will be reduced to 3 minutes."
Oh, explains why i got the stuff i had on me out of the raid
Yes.
NVM Then
its the skill point amount fixed? does this anyone tried yet again?
that you get from the traider payoffs
what are the best keys loot wise on any map?
in my hideout i upgraded my vents to level two but it wont let me install them
Just relog in the hideout or you might just need to restart the game
i tried that, i've been having it since yesterday
@vivid briar
#beginners-assistance is your best bet for those answers.
@flint shale
Go to your My Documents folder, then into the escapefromtarkov folder, then delete the local text file. Try starting your game after that's done.
Wheee, my framerate is still asscheeks.
And I really don't want to reinstall my OS.
It's just a pain and it takes too long.
are the spawns on shoreline supposed to be fucked?
happend to me twice now that i spawn like 2 feet from another cunt
whats the difference between EMS and normal surgical kit?
@tropic obsidian
Uses and Size
I don't believe so, no.
Guys does anyone know if its possible to upgrade from the standard edition
@south ledge
Yup, it's possible. The upgrade subtracts the price of your current edition from the upgrade.
@south ledge
Nope, however due to BSG still recovering from some server issues, it may take some time to fully apply all the upgrades.
sorry to bump in here, but i can't login on the website - i get redirected and have this:
{"detected_ip":"*********","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}
@vivid briar
Not a problem at all, sometimes browser addons, spyware, or a irregular connection can trigger that message.
i've seen it last when the update came and access was throttled
but i had it yesterday and today
i also get redirected to cloudflare before i get this message
have to 'proof' that i'm not a robot
which is weird, as i'm the only one on this connection
I think everyone has to Cloudflare Verify.
hmm... still weird 😦
i finished an qeust, but didnt get any of the awards, is this a glitch or?
So is it normal to have the worst RNG? and get the same side on Woods 30+ times in a row, and usually the same spawn point? because that seems like the RNG is not working right. also been noticing Waiting for Players alot more too.. I searched for this but it seems no one else has noted it here?
so i just had a glitch where everything was dark as fuck. could not see shit (was NOT a night raid) is this a known glitch/issue?
Is there a known bug that the first time you start Tarkov, it stops responding?
@neat rain
That's actually pretty atypical, what's your current specs?
Ryzen 7 2700, 16GB RAM, SSD for the OS and Tarkov is on a separate SSD
it only started happening on the latest patch
GPU?
And you said it only happens on your first boot of the day?
it happens on first boot of Tarkov and after I get it on the second try
so all the time except the 2nd time I launch it. I have to sign out of my profile on Windows and relaunch Tarkov and it works the second time I launch it, after and before that it'll be not responding
maybe I should try a classic reinstall
now that the servers aren't overloaded, I don't think it'll take too long
Just wondered if it was something somewhat common :/
Not that I've heard of
But honestly I wouldn't tempt the PC gods, as long as you can get in the game you're golden.
lol, I'll try to reinstall this evening and if it's still happening I might try to get a formal list of specs and driver info/software info and report it
Right so i got killed from gas station by someone, His shots didnt make any sounds weirdly tho,
i feel like this is a glitch but idk
ezzz
Is it any way to report possible hackers?
@summer nebula
Do you have video evidence?
Well no... ._.
https://www.youtube.com/watch?v=PXimfEIo2G0 Same guy, still doing the same thing
Then i'm afraid that unless it's evidence originating from your specific case, then we can't really accept it.
battle eye lol
I can understand that, but how is this dude "Proqs" Still abel to do the same cheat 6 months later?
Real talk, BE is garbage. Anyone that knew about their track record knew, but reddit thought it was the end if hackers.
Just look at arma and Siege ._.
Yes, their full of hackers. You literally have someone banned every minute or so, and they keep coming and large, popular Arma servers are plagued by TPs, fliers, and godmodders.
I've put lots of time into both.
That, and hackers are harder to stop than anyone really knows.
Yepp, dont want to ban some one that actually didnt hack
It's not that, it's that the entire livelihood of the manufacturers is to break into games and allow exploits. Every time you patch a hole, a new exploit is found.
Can I have a refund of the game
But i have encountered a lot less hackers after BE, just so that is said
@vivid briar
Is there a bug preventing you from playing?
yes
I have the edge of darkness edition and when i went to play the patch my account was completely empty. I dont know if this is a glitch or I have been hacked but i tried to resolve this on the website and they said they couldnt fix it. So I would rather just have my money back
love constant black screens and game crashes. real great game
Tarkov has only crashed once or twice on me since january, and never had any black screens >_>
@vivid briar
You should be able to reset your account on the website, that will restore your inventory to start-if-wipe condition.
3 raids today in res and its done it every time LOL
@formal dagger it says i cannot reset my account till the 17th of november
I have been trying to fix this for other a week
EOD users do have a wait timer just so we can't duplicate Gammas in the early wipe to sell for money.
If it's any consolation, I can provide you with some funds and equipment to help you at least play PMC until the 17th.
There is no point dude I bought this edition for the benefits of the Gamma container and to support the devs. There is no point in me playing if I cant even use what I payed for
Oh, so your gamma is gone as well?
That's absolutely bizzare
Hey guys, I need some help and I don’t know if this is the right place to post or not. I’ve been crashing ever since .12 and I just wanna play, whenever I go to load the game it crashes, if I get through that it works fine in game but when I go to disconnect it crashes. I’ve tried a bunch of stuff to try and fix it but no luck, even upgraded my ram because everyone thought that was the problem. I emailed the support but never heard back from them. Any feed back in helping me would be greatly appreciated
I have been trying for other a week to try and resolve this through the bug report system but to be honest we have made more progress in the past 10 mins than I made in over a week on the website
I only want to play the game I payed over £100 for but I cant cause my account is empty
and i cant reset
@formal dagger is their anyway u could just reset my account please?
I understand BSG not wanting to reset because you can never be 100% sure if someone is being genuine.
Im afraid I can't, i'm a volunteer mod, not a employee.
Is there anyway I can get a refund then cause this is honestly such BS
I don't like seeing people get Tarkov'd like this, i'm trying to see if I can help. I also can't process those, they'd have to go through the website.
I have tried to go through the website but it is no help. I takes them almost a week to make an initial comment and then when i reply 1-2 mins after they post it takes them hours to reply with one sentence
Yeah I also agree the support is pretty ridiculous
I have been trying for over a week to get this resolved and im just fed up now and would rather get my money back
The support team is only two people to be fair, and their flooded with tickets because of the server collapse from the start of .12.
Why would they only have two people on the tickets? That’s quite harsh
just go make some money
Both of them are doing the absolute best they can, but it's a tall order for both of them.
are there any people who work for BSG on the discord which I could try resolve this with?
It is a lot faster than using the websites support system
I emailed support 06/24 no answer
I hope I can get a refund because this is just soul destroying
How did you contact support exactly ?
Tarkov is like an abusiv girl friend, you keep getting beated up by here and get your life ruined. But you still return to here for some wierd reason
There are more than two tech support guys btw, small mistake from Kam 😄
Only two are on discord, there's more of them in the actual ticket system.

@gilded plinth
Delete your local.ini in my Documents -> Escapefromtarkov, then try and boot the game.
10/10 kam
I feel so goddamn stupid.
Is there anyway I can contact someone who can reset my account from discord?
Kam, you're fine. Easy mistake to make.
Did anyone tell him that refunds are not allowed, it is in the LA
kam just needs a hug Silver
From discord, no. I'd suggest you contact support via their email : support@battlestategames.com
Include as much information as possible about the bug, and your previous ticket numbers
Try to use a gmail address when contacting them
This is honestly so much effort and I can already tell they are going to say no
@formal dagger 
@formal dagger I will try this and get back to you
I can't answer on behalf of support unfortunately.
I am trying to get info on your problem however
@formal dagger still crashed. I already tried it before
@formal dagger I pretty much did everything you could think of.
@slow sphinx I have sent the email who reviews it?
Tech support will
ok
@gilded plinth
Could you give me a rough list of what you've done?
been having an issue with reserve map. It was working fine (well alright, worse performance then every other map, but that has already been noted by BSG) until a couple days ago, now when I try to go reserv, load times are upwards of 10 minutes and it always disconnects me from the server right as it finishes loading loot
@formal dagger yes I’ll give you a list hold on.
@formal dagger I’ve bought new RAM, I’ve reinstalled multiple times, fooled around with memory options on my computer, power settings, in game settings, I’ve fixed windows corrupted files, fooled around with deleting logs, using my other friends game cache filed, fooled around with the EFT properties
And still crashes
When I press play in launcher it instantly crashes, loading up the game sometimes crashes, never crashing in game but when I go to disconnect from a game it crashes after raid
I do have it
Uninstall both the launcher and game, run CC in registry mode, then do a full reinstall.
And uninstall properly, don't just delete the folders.
Alright I will try that and get back to you.
👍
Kam, i asked a question earlier about spawns
has any reports of this occured? is this normal?
oo spawns, juicy
i can repost the same question again if u want
Sure, why not
"So is it normal to have the worst RNG? and get the same side on Woods 30+ times in a row, and usually the same spawn point? because that seems like the RNG is not working right. also been noticing Waiting for Players alot more too.. I searched for this but it seems no one else has noted it here?"
hey. So I have not played the game in a really long time. I went to redownload the game today but I am reciveing this error.
I for one like getting certain spawns on esp on woods,
Because you had a trial code DM and it is expired
Youll need to buy the game
hm
.
Waiting on players, is just you are literally waiting for everyone to sync up is the easiest way to put it
@stoic sand
Yeah, sometimes RNG honestly just takes a hammer to your spawn position, or there could be a 'players get spawns according to when they connect to the server' kind if thing.
@vivid briar
And DM, unless you purchased the game then Shoot is correct, you likely had a trial code and it's expired now.
@formal dagger this connect first shouldnt play a part in their rng system for spawns though...
\
So I bought 4000 Dollars from Peacekeeper to purchase something with 300K Roubles and 4000 Dollars in the Flea Market... and I can't hand over the Dollars. Great.
As you can see, I have the funds available. But I can't select them when trying to get the item from the market.
I think a spawn system should work like this, try to flip you on West or East on some maps, and then pick a spot, not just hey u connected first so u get spot 1, and so forth.
To be fair, it is better then the old map spawn system
it is, but it can be very unforgiving
Where every player could spawn on the same side
not every player, it had a max still i thought
Nope,
like 6 per each side customs
The old times everyone could spawn on one side
heya, sorry im just now learning of this game. is there any way for me to play beta without buying it yet?
@stoic sand
Tbh it's only a guess, i'm not quite 100% sure how it works.
@vivid briar
Check your email for a message from Xsolla or BSG
well still they should revamp that, i cant even play shoreline
i never get resort spawn
@vivid briar
No apologies needed, im afraid there isn't though.
we will find out soon
shoreline is basically just resort
Anyone know what's going on?
What is going on
About what I said in the Flea Market, maybe I just don't get how a double barter trade works or something
@formal dagger haha for sure. thanks. hopefully i can afford it soon
However if you're looking to get it cheaper, there may be a sale on black Friday or New Years.
@vivid briar
@wispy cairn
FM is still having issues at the moment.
Maybe 25%
So this is broken at the moment?
i dont remember i seen like 3 of those sales before
Any ways I can trade back these 4000 dollars into roubles so I at least didn't waste all that money? I have way more need for my 400 000 roubles than that 4000 dollars
@wispy cairn
Very likely, yes.
And not really, because listing money in the FM is also bugged.
Though If you check the mega-thread of bugs on the forum, I believe there's a workaround.
when i launch my game nothing happens it says its open on the bottom of my screen but it just loads forever
Kam, Listing USD and E is no longer an option on flea -Orb

plz help
Orbb09Today at 11:52 AM 5.45 US recoil is now -25% (-0 before) 7.62x39 US accuracy -25% (-0 before) 4.6 Subsonic SX is -20% recoil (-0 before) 5.7x28 mm SB193 accuracy is -25% (-0 before) Euros and Dollars can't be sold on the Flea Market anymore.
anyone want to gift me the game ? LOL in exchange i will give 4 XBox live cookies (im not sure what XBL cookies are but ill make them)
1: Wrong place
2: Probably no one is going to buy you the game
anyone know where we can get 30mm tank shell?
Mil Base
never see one in mil base
Its the only place Ive got mine from
truu, is there a correct place to ask lol jk ill get it eventually
@unkempt umbra
Send a ticket to support on the website and make a thread on the support forum
Looks like you just can't sell money anymore in Flea Market
Love losing 400K as a player with 2 weeks of experience ❤
Is there an official bug report form somewhere or it's all reddit forums or something?
Via the launcher
Worst case, you could live off of M4s and MP5s for a while.
haha I guess yeah
I submitted a complete bug through the launcher
A pop up said "User Action Required"
can you not buy the gamma container anymore?
But it seems to have went through?
with edge of darkness
It looks like listing money was disabled entirely because it was broken.
@vivid briar
You still get a gamma from EOD, yes.
@vivid briar
Well please keep in mind, with server issues, delivery of EOD perks is taking some time. If you don't get it within a day, message support.
IS the tarcov website login still working?
@formal dagger 😦
Mmmmmm.
Can you DM me the crash log?
It should be with your local.ini or in the game folder.
Is 1Mbs up gunna effect gameplay connection for me when i move? ( so salty thats max can get)
It very well might
rip, figured it might cause me to load in alot slower 😦 sucks but place is clean was a good choice
guys i tried launching up tarkov and nothing popped up and i cant click anything cuz i have the loading cursor
i tried doing alt f4
and opening task manager but i cant click anything else
Try to delete your config.
You can find it in your Documents > Escape from Tarkov folder.
lmao i fixed it but thanks
What did you do if I may ask?
i clicked on the 3 sliding things right next to cortana
and i dragged task manager to my other montior
so i can use it
its called the task view
if you ever get stuck but can alt tab to the manager. windowskey+shift+arrowkey while you are on the window you want to move to the other monitor
just make sure to put it back after as the windows projector can cause frame loss
oh ok thanks
So if a buddy is having issues with installing the game this is where i'd ask about it correct?
Yeah
Got ya. When and if he has issues (IE specific errors i can give) I'll see what i can do.
All heil your new Russian Overlords?
nvm figured out my issue
kk
nah it was a dumb bug
Welcome to tech support.
Download file check sum does not match Is what i'm bein told is the popup
hey guys, is it only my PC or internet or the game servers are absolutely trash right now?
i have to relog every 15 mins
So I lost connection to the server. My internet was fine I was still connected to every other online service I had on and my Scav got killed while I was disconnected. Found out you don't get compensated at all. I feel as though you should really get another scav without the wait time...
ugh gettin this to work is such a pain... Already tried disabling his anti virus and a few other workarounds that generally work on the fourms...Might anyone help with the Download file check sum does not match Issue?
why can't they fix labs card market?
