#community-support

1 messages · Page 466 of 1

teal rose
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@vestal willow you can try to contact the modmail. The reactions don't show for me either right now, so maybe it's a server issue?

formal dagger
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3 minutes isn't bad tbh.

viral granite
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Hold on, I actually thought I was in #eft-chat xD, im all over the place

fresh blaze
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I had 1:30 with .11 😉

formal dagger
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Vir, I got him set.

open echo
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My next step for testing, I'll be loading up a 120gb SSD with Windows 10 and Tarkov.

vestal willow
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thanks @teal rose

formal dagger
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There's also lots more players and the same amount of servers, so matching will be longer.

fresh blaze
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but its the actual loading according to screen output.. loading map and objects

formal dagger
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Try manually selecting a server or two and that'll work, I got my matching down to 1min ish.

obsidian salmon
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Could try on going less servers,

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roughly 2 minutes from start to fin

fresh blaze
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mate was in long before me and waiting

formal dagger
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Hell I was hoping into game after game with shoot here the other day.

obsidian salmon
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Only Day 1 had 8+min load times to get in

teal rose
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@fresh blaze you can try to play around with your settings and do an integrity check, of course. Though 3 minutes are still "alright" imo.

vestal willow
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I play with several others on a regular basis. Those with SSDs load MUCH faster than platter drives. Those with m.2 drives load about the same as those with SSDs

fresh blaze
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i ahve the game on ssd 😉

obsidian salmon
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Anything sub 4-5 min is good

fresh blaze
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its just bullshit is all im saying

formal dagger
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Tbh tarkov matching is better than Destiny's right now.

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I was in matching for almost 10 minutes for iron banner last night.

fresh blaze
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and I dont think its due to matching cause I can hear game sounds and mate already walking around

quaint willow
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@viral granite how can i fix it with the router?

red zephyr
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Is there a fix for the endless healing bug right now ?

obsidian salmon
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alt f4

formal dagger
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You are in matching after you start hearing sounds, not before.

obsidian salmon
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and reconnect

formal dagger
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obsidian salmon
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they typically fixes it

red zephyr
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@obsidian salmon That doesnt work for me for some reason \

obsidian salmon
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You may just need to ext

formal dagger
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Oh boy. Try shutting down anything in the background that may be drawing bandwidth @red zephyr

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Because bugs like that are usually caused by desync

red zephyr
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Ok ill try that thanks !

teal rose
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@quaint willow you can try to reset your router first, of course. You can try a different DNS server like 198.101.242.72 as well.

formal dagger
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obtuse kiln
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Someone want to fill me in on the discussion rn

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Yo yksnimak the thing u said about destiny matching is so right though

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And then you get to wait on blackscreen for another minute

formal dagger
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Well, we currently have two users with different connection-related issues. Chapo gets massive Desynch while playing as a PMC only and Nasty possibly got hit by s desynch bug.

teal rose
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Don't forget biko who messaged me.

formal dagger
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Right, he just can't connect with any users at all.

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He hangs on loading

obtuse kiln
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I dont really have much experience with desync so i cant help much sorry

teal rose
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While loading client of server stuff?

formal dagger
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You'll have to get more details from him.

obtuse kiln
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The best i could say is reset the router

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Any problem ive had thats connection related i fixed by doing that

teal rose
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Yeah that's what we have been suggesting all the time as well together with changing the DNS server. It works for some people, but others just can't get rid of the problems, sadly.

formal dagger
teal rose
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I really hope we will get another hotfix pretty soontm, but I'm also glad the devs can relax at least a little bit after months of crunch..

open echo
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Yeah, I'm hoping for a hotfix soon. I want to play the game!

arctic thicket
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Is there anything that can be done about when you extract with a scav run, it errors out and gives you the loot you spawned with?

cloud dove
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I've had a hunt through the channel for a fix around getting an Error 228 level 0 should be level 1 when trying to construct my generator in the hideout, it's quite frustrating.

arctic thicket
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Its happend three times now.... and its aggravating because i had at least 300k worth of shit on that scav run

obsidian salmon
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Yeah, just move what you have to your stash hit next it will error and reload to what you did bring out

arctic thicket
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Yeah i did that twice. Than it just error'd again and brought me to the menu.... not letting me get it

cloud dove
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@arctic thicket I hate to say it but if the next reload trick didn't work, it's adios gear.

arctic thicket
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I assumed that however its still quite frustrating nonetheless

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Whats the point of wasting a scav and playing for 15mins in a game only to have it all just go "poof"

formal dagger
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@cloud dove
The hideout upgrade issues area known atm, BSG is working on it

vivid briar
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How exactly do i do Jaeger's ''The Survivalist Path. Thrifty'' Quest? Where and how do i store these food supplies?

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???

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do i just drop it on the floor or

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nevermind

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Unable to load the file "Consistency info"

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Unable to read data from the transport connection: an existing connection was forcibly closed by the remote host

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(... yes I did Alt f4 .. when a game was almost loaded because I had to go)

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this is the message i just found when I tried to launch the game

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today

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User action required... btw it's the title of this window on launcher

native sleet
cloud dove
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@formal dagger thanks, I was worried I had mixed something posted and would spend ages sitting waiting for something that already had been fixed lol

native sleet
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please tag me if you have answer appreciate it!

acoustic token
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hey, i want to pre-order the game but it say this when i scroll down in the page ( WARNING! Purchases are locked to the specific geographic region the purchase was made from. The game can only be launched if your current region is the same where the purchase was made. The only exception is Europe — purchases made in this region will be available to launch anywhere around the world. Your current region is: Europe. ) , i am from Europe, can you help me ??

viral granite
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If you are from europe, then you will be buying the European edition of the game

acoustic token
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yes, how can i select the eu edition ??

viral granite
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It tells you

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"your current region is: Europe"

violet breach
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....matching bug still going on for 4 of my friends and myself

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how.

acoustic token
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ok, i place the pre-order and then i will be ok??

viral granite
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It might also pop up which region you want to buy it for, and if it does, then click the one that says europe

formal dagger
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@native sleet
There is no workaround currently, but it is a known bug.

@violet breach
Sometimes changing the party lead can effect matching times.

acoustic token
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for me said only the pre order

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and then to place my credit card

viral granite
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I mean if it says your current region is Europe, then you should get the European version of the game

violet breach
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We've tried different party leaders each time 😦

floral pulsar
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Is the game supposed to be kinda fuzzy (almost pixelated) or is it something wrong with my settings

spare burrow
teal rose
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@floral pulsar I am pretty sure that's an intended effect.

formal dagger
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@floral pulsar
Something is very wrong with your settings.

spare burrow
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My upgrade wont finish, its stuck at 00:00:00

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any idea?

formal dagger
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Unless you're under a painkiller

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Then it's intended

teal rose
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Restart your game @spare burrow

spare burrow
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Ok, i will try

formal dagger
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@violet breach
Have you guys tried manually selecting servers on the launcher? Someone could be trying to connect to a server that's dead/ dying

native sleet
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@formal dagger i just found the tempfix thx for the help

formal dagger
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Oh, there is one?
Can you post it here so I can pass it along?
@native sleet

open echo
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Alright, before I go and make an entire new OS drive, any other things you guys can think of to possibly fix my FPS issue?

teal rose
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Well, we already tried a lot, didn't we?

open echo
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And we can all agree that the current latest patch for EFT is 0.12.0.4921 Correct?

teal rose
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Yes.

open echo
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Before I make the new drive, I'm gonna try 1 last time.

vivid briar
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Sorry to ask the same question again, but what’s the average response time on tickets at the moment?

open echo
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¯_(ツ)_/¯

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If this separate OS drive that just has Tarkov installed fixes my issues, I am going to stab something with a spoon.

vivid briar
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Welcome to the wonderful world of Microsoft Windows 😉

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Fingers crossed, though

teal rose
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I wouldn't be surprised if it works.

formal dagger
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@vivid briar
It really varies because of the small tech support team, what was the issue you were having with your account?

vivid briar
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@formal dagger I lost access to my main email account, but managed to gain access again a couple of days ago. I have set up a secondary backup-email, and i will recieve all veryfication codes concerning changes to my profile on the BSG homepage on this secondoary mail adress. However, I will NOT recieve the verification code when I try to login via the launcher, as this is still sent out to my primary email, but i won´t recieve any mails from BSG on my primary email at all. I checked filters and made sure the whitelist-settings are ok, but no email will appear in my inbox. It appears that this mail adress might be on some kind of internal blacklist or something

formal dagger
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@vivid briar
Who's your email provider?

vivid briar
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@formal dagger for both, the primary and secondary mail adress, the provider is gmx.de

open echo
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why no Gmail?

calm scaffold
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any way to change my discord nickname to my IGN?

vivid briar
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I will recieve verification codes for profile related changes on my secondary mail adress, but i will get zero mails on my primary

open echo
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Use the /nick command

calm scaffold
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ty

vivid briar
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@open echo cuz google=bad

open echo
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No?

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If it's a standard, then you should probably use it.

vivid briar
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Standard? maybe in the us

open echo
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I think you mean Globally

calm scaffold
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do not have change nickname permission on here

open echo
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Literally everyone uses Google.

calm scaffold
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should I ping a moderator?

open echo
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No.

vivid briar
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@open echo so do i, but i refuse to use their mail service

open echo
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Then good luck getting your email back.

vivid briar
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besides that, i did work when i started tarkov a year ago

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@open echo it´s not about lost emails

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I have access to both my mailboxes, primary and secondary, but I will not recieve mails from BSG on my primary adress. This did work when I purchased EFT, though.

native sleet
teal rose
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@calm scaffold you should contact the modmail bot.

formal dagger
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@calm scaffold
DM me a screenshot of your in game name and I can change it for you.

teal rose
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Or that.

formal dagger
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👍

vivid briar
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@formal dagger any chance you can change my primary email adress?

unkempt crane
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You need to contact support for that.

open echo
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He's not official BSG

vivid briar
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oh, ok

open echo
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You'd need to contact actual BSG support.

formal dagger
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vivid briar
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@unkempt crane I did, that was about 7 days ago. Opened a Ticket and wrote an email. still no response

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Don´t even know if they recieved my email

radiant cedar
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Anyone has idea of when Tarkov will be on sale? if they ever do so.. since few friends would like to try it but not for this price

unkempt crane
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Sorry, but you just have to wait for a response; we can’t expedite their response time

formal dagger
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@radiant cedar
Black Friday or New Years

unkempt crane
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Keep an eye out for major Russian and global Holliday’s; I don’t know if there’ll be one this month but there is typically one on New Years.

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@formal dagger reeee

vivid briar
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@unkempt crane I guessed that, but was somehow hoping that some official support guys were hanging around

formal dagger
radiant cedar
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oke thank u

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what gives more discount black friday or new year? or is it same?

unkempt crane
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The support guys on here help with tech support issues; they are unable to access and change your account.

formal dagger
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Gotta be quicker on the draw 🥖

unkempt crane
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I’m on mobile

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Plus I typed more info

formal dagger
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Same

vivid briar
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@unkempt crane oh ok, at least it says it in the channels description

radiant cedar
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ithanks for info i see now last year was 30% year before 25%... so 35 % discount now ? :p

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will see haha

vivid briar
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I´d probably go "fark it" and just buy a new license 🙃

formal dagger
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That might be a bit excessive unless you REALLY like Tarkov.

vivid briar
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@formal dagger well, i barely played it. own it for about a year and a half but never found the time

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now wanted to get back to it with a few mates but can´t log in :/

formal dagger
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That's fair, Tarkovs learning curve takes time to bite into.

vivid briar
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definitly keen to play the new version, hope i´ll get a response soon. If i hear nothing untill saturday, i´ll purchase again 😄

formal dagger
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Man, once you find your tactical niche, you'll have a goddamn blast.

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And if you take a liking to proper long range shooting hmu, I got a Discord for you.

open echo
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Time to try a blank copy of Windows with the latest Drivers for my GPU...

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If this doesn't work, I'mma be hella mad.

quick idol
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Do you have to reset your acc to get your gamma after an account upgrade?

fresh blaze
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is gamma still exclusive to EOD?

teal rose
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@quick idol no.

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@fresh blaze yes.

formal dagger
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Too fast for me ...

teal rose
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Well, you can try to buy one on the flea market..

fresh blaze
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for 1 billion rubel I assume

main rapids
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anyone in here?

teal rose
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Sounds about right @fresh blaze.

main rapids
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my game is very dark is there any way to change that just a little?

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im running shoreline and i cant even see down the hallwasy

fresh blaze
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try monitor settings

teal rose
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You can try to play around with some driver settings as well like the nvidia control panel or the amd software, depending on your GPU.

main rapids
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okay

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thanks

quick idol
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@teal rose so you just get your extra stash space and the gamma via ingame mail?

formal dagger
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It'll take time because the servers are still straining, but yes.

open echo
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And make sure your Monitor is properly calibrated.

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Many monitors have good Color Profiles listed on Tftcentral.

still garnet
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I'm still getting the "unable to load the file" error on the launcher, I'm going to file a ticket for support and wait

teal rose
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@still garnet are you able to hit "retry"? If yes, just do that every time it pops up.

still garnet
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@teal rose I did that all day yesterday, and then when the game was fully downloaded, the launcher declared the installation corrupt or something along that line and restarted the entire process again

teal rose
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That happened to one of my teammates as well. He ended up just reinstalling it again and it worked. You can try to reinstall the launcher as well.

turbid solstice
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Is this chat official support?

teal rose
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This here is the community support. You can find the official support on the website. 🙂

turbid solstice
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Yeah thought so. Been waiting 3 days for my issue/request 😄

teal rose
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The official support seems to be very busy right now, sadly.

turbid solstice
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I know theyre swamped right now with the update and all the new players/hardware related issues people are having.

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Have they been known to let players bypass the profile reset cooldown under special circumstances? My kid brother sold all my shit, including my beta container, to the fence

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and discarded all the cash

lone jay
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Damn

obsidian salmon
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lol

turbid solstice
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I dont even have a melee weapon lmao and theres not even containers for sale on the flea market

obsidian salmon
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Well yeah, you cant sell cases on flea

lone jay
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You can buy one from level 3 Peacekeeper I believe

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Or is it 2

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I don't remember

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Or find one from Fence

obsidian salmon
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4

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beta

turbid solstice
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Hmm okay

obsidian salmon
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3 alpha

lone jay
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I was so lucky with scav raids on factory last night. I found a factory key. And then killed a scav as he was about to exit though gate 3 and got like 4 guns off him lmao.

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Back to a mil roubs boys

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With a shit ton of guns in the stash lmao

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@turbid solstice I'll give you a gun and pistol if you want

open echo
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How do you not have a melee weapon?

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You shouldn't be able to sell the base melee weapon.

lone jay
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He sold "everything" I believe

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I think you can

turbid solstice
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You 100% can

open echo
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That's some real dumb shit right there.

turbid solstice
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And anything you cant sell you can just delete

open echo
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Even if you die in raid with the standard knife, you keep it.

lone jay
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His brother sold and deleted all his stuff ^

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lol

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Read up there

open echo
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Your brother is a fucktard and shouldn't be let near your PC.

turbid solstice
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Truth

open echo
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Did he also delete all your Rubles?

lone jay
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Derp though, if you wanna go in araid with me, ill bring you a PACA and a weapon I have lying around

turbid solstice
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Ya @open echo

lone jay
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And a Beretta

open echo
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Wow, I'd fucking dropkick him. But, that's not exactly legal.

teal rose
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I can give you some things I have laying around as well.

turbid solstice
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@lone jay Nah man im just gunna scav run. Its only like what 400k to buy an alpha container from fence if one shows up

lone jay
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Alright man, that's cool

turbid solstice
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you can make that money off one reserve scav run if you find a backpack

dusky lodge
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I just joined the discord, why can I not see or use any of the voice channels?

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I only joined to chat with a friend lol

open echo
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You need to look at A. Rules and B. Setup

turbid solstice
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Im just tilted i guess lmao id rather just my profile considering im only level 19 rather than grinding just to get back to the baseline you're supposed to be playing at

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Playing without a beta container fucking sucks

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But its doable

dusky lodge
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I read all that and I clicked my language. I dont see shit about not beeing able to see voice channels?

open echo
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I think they should just remove the Delete or Sell option from the Alpha, the Base Melee Weapon, and Money.

dusky lodge
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nvm it just took a sec to load. I guess.

formal dagger
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@dusky lodge
Got you settled

dusky lodge
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ty

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how do i get a red name?

open echo
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You don't.

dusky lodge
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he got one

open echo
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Look at his rank.

teal rose
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Well, you won't get one that easily, let's call it that. Red means he is a moderator of this discord server.

open echo
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Time to sit here and wait for all 16GB of Tarkov to download.

dusky lodge
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mine just downloaded in like 3 mins

open echo
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I'm downloading at about 5 MB/s

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So, I have ~30 minutes.

rose stream
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Hi hello priviet

open echo
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If this actually works, I might just have to keep a spare SSD with just Win 10 and Tarkov on it...

rose stream
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I have a major issue with the South America server. I already sent a ticket about this but nothing come of it.

open echo
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Yeah, because their Tickets are handled by actual human beings, and a small team of them too.

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Don't expect instant or even within week responses.

rose stream
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I mean that I got answered "use another server'

open echo
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Well, then do so.

rose stream
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Actually I send out a lot of tickets and mostly got responded in about 1 or 2 days.

open echo
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If official BSG staff said "Use another server" then I recommend you do so.

rose stream
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And almost all of them got fixed/looked into.

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The last ticket was about my pre-alpha free standard account that vanish, and thats is taking about 4 days now and no answer.

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The thing is, using another server to play with 200ms is not a thing that I or my squad want too anymore

open echo
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Well then wait.

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Complaining here isn't going to do anything.

rose stream
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BGS is wasting money on a south american server.

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Why not remove or fix it?

open echo
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Maybe because they are working on making the game actually playabe?

teal rose
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There are server issues right now in general, not just in south america.

open echo
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*playable

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There's a bunch of people who just flat out are unable to play the game

dusky lodge
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dude i just bought this.... are you serious right now....

open echo
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And then there's people like me, with really weird and dumb mystery issues.

rose stream
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I know about the long matching lines in another server, SA server is different because its being like this since they went online.

dusky lodge
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I'm litterally trying to load into my first game...

rose stream
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Skiptrace, you mean the people that handle servers are the same that programms the game?

open echo
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I mean, I wouldn't be surprised.

teal rose
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You aren't the only one with server issues, sadly. The devs are working hard on fixing it and I think they are currently preparing a nice big hotfix to get rid of all issues for good.

open echo
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BSG is a pretty small team.

teal rose
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@open echo no, they are different people.

open echo
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It's only about 100 people. Which, in terms of game dev, is TINY.

rose stream
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I really doubt that SA would get any attention.

open echo
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Especially for a game the size and scale of Tarkov.

rose stream
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Tarkov is a niche game.

teal rose
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@rose stream it does get attention, but there are a lot of different servers with issues as well and it makes more sense to get a hotfix ready that fixes everything instead of just focusing on a single server while all other servers are still broken.

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Just give them a little bit of time.

rose stream
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I want yo belive you Virazy, but as I said.

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Since .11 there are the SA server and I got to play on it like, 3 or 4 times.

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Well before the 0.12 issue.

open echo
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Maybe it's because SA based servers are just poorly maintained in a physical sense?

rose stream
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Could it be.

teal rose
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They said multiple times it is hard to get reliable servers in SA and they are always looking for better ones.

rose stream
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I dont know, they didnt gave us much info.

open echo
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Since, the overall economy of SA is, pretty much dumpster.

formal dagger
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@dusky lodge
What's happening?

rose stream
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You can skip the whole insult.

open echo
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Is it really insulting if it's an objective fact?

rose stream
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Oh yeah there was this guy that could not play and just got the game.

teal rose
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Please stop, this is the support chat and not #rant-about-countries...

rose stream
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With that in mind.

vivid briar
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@rose stream i´m also waiting for a response to my ticket for almost a week now, so you´re not alone

rose stream
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There is something wrong, they don't take much time to give an answer...I read somewhere that all the servers issues flooded the tickets.

formal dagger
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The servers just about collapsed when .12 dropped because of all the new players, their still scrambling to get everything back together.

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I would assume that their prioritizing higher pop regions and working their way down, and even that being said I only personally know about two tech support employees

fleet plaza
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hi

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I paid for the game but have not recived anything what should i do ?

open echo
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Log into your account and then check and see if you can download the game.

fleet plaza
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there is no downloading options

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but i did recive the bill on my email from the bank

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but nothing from the game

teal rose
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How long have you been waiting so far?

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Sometimes it takes a little bit longer.

fleet plaza
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10 hours i guess

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or something like that

obsidian salmon
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You shouldve got an email just about instantly with a code

fleet plaza
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but i did not

obsidian salmon
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nothing in spam etc

fleet plaza
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nope

teal rose
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What email service are you using?

fleet plaza
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gmail

open echo
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That's odd.

teal rose
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Create a filter rule for "no-reply@escapefromtarkov.com" and check that emails from that address will never be sent to trash and will be marked as important.

fleet plaza
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i get notifications of the sign in and codes

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but did get confirmation code

vivid briar
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@fleet plaza got a similar problem with my mailbox

fleet plaza
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  • nothing in the filter
teal rose
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You can try to contact the official support, of course.

fleet plaza
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i did

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@vivid briar what did u do ?

formal dagger
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He's still waiting on a responce.

open echo
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I am motherfucking speechless.

formal dagger
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Did it work?

open echo
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The game is running at 100 to 120 FPS

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Let me try loading Reserve.

formal dagger
open echo
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On the High Preset FYI

formal dagger
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So, that's from a perfectly fresh install, right?

open echo
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Yeah, the ONLY things on this are Windows 10 Pro Fresh, Latest Geforce Drivers, and Tarkov

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70 to 100 FPS on Reserve.

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Ok, 58 to 80 is closer

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This issue just keeps getting more layers...

teal rose
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Well, from what it sounds like it is just your OS that causes issues.

open echo
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First the game worked fine when I turned off everything but Discord.

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Then it worked fine after a reinstall...

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Grabbing a M700 to test that now, because Scopes are TAXING in Tarkov.

formal dagger
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Dont ya'll hate love computers?

open echo
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I mean, I "Can" just wipe my OS on the main install.

#

It's at least doable, and I won't lose any primary data.

#

Wait...

#

I wonder...

#

Hmm...

#

My Documents Folder is on a separate drive on my main OS setup...

#

I wonder...

#

I wonder if Tarkov is having trouble reading the local.ini file with it being on a separate drive...

teal rose
#

Well, worth checking that.

open echo
#

I'll try just reinstalling my main OS later.

#

I'll only lose like, a small handfull of stuff that is replaceable.

#

Mostly games and programs.

teal rose
#

Well, what did you expect from a clean install?

open echo
#

I expected actually nothing to change and the game would still be broken.

#

But, apparently I was on to something.

teal rose
#

Though I would recommend you to take this opportunity and get a very clean windows 10 installation.

open echo
#

Any ideas for how to make it cleaner than a normal install?

teal rose
#

If possible, you should try to get Windows 10 Enterprise LTSC 2019.

open echo
#

Hmm, I'm not keen on using an LTSC copy...

#

I'd need to get a Volume Liscense.

teal rose
#

You should definitely edit the OS image and remove all pre-installed crap after the installation as well.

dusky lodge
#

100% without a doubt, any program will be able to read any /ini or /dll file from your document folder anywhere on your PC. But please tell me, why the hell did you partition your files that way....

#

the whole last 5 mins has made my brain hurt....

open echo
#

500GB SSD

#

3TB HDD

zinc iris
#

anyone else getting an error message then having random items disappear from their inventory?
Edit: Now it's back...

open echo
#

Put every non-essential Folder (Documents, Downloads, Photos, etc) on the 3TB HDD

dusky lodge
#

you are over complicating such simple shit.

#

your problems are your own.

teal rose
#

I have the exact same setup and keep all that on the SSD just because windows likes to freak out when doing some things. I have additional folders on my HDD for backups, software, games etc. but the default folders are on the SSD.

open echo
#

Hmm, Ok.

#

I'll do that then on my new install.

teal rose
#

About the minimal installation: Someone on Youtube named "Chris Titus Tech" made a decent video about setting up a pretty clean and minimal Windows 10 installation. It is 42 minutes long and you should find it when searching for "Minimal Windows 10 Install".

open echo
#

k

scenic venture
#

I am having issues launching the game. The launcher opens just fine, I hit play, the launcher closes, and then my cursor disappears and my computer becomes unresponsive. If I am lucky, the game shows launching in the taskbar but nothing appears and it indefinitely loads. Didn't have any issues just a couple days ago.

teal rose
#

You need a config file that launches the game in windowed mode.

#

Give me a minute.

formal dagger
#

You can also just straight up delete the local.ini file

#

it'll auto-generate a new one that'll work

teal rose
#

Oh, did they set the default to something else than fullscreen?

cosmic beacon
#

loving the new bug i was on factory with scav i killed a pmc looted and extrated whe i was about to put all in the stash i see i have just the thing i had when spawned

formal dagger
#

I think the new default is borderless windowed.

teal rose
#

Nice.

#

@cosmic beacon just skip the transfer screen once and go back to it after that. The items should be there then.

cosmic beacon
#

already tried

#

soo anoyng

formal dagger
#

@cosmic beacon
If you sit at the end screen for a little bit and shift back and forth, it'll error out and bring you back to the loot screen. You'll get everything back, it's because of the continuing server instability.

#

Sometimes it takes a minute or two

zinc iris
cosmic beacon
#

nope

teal rose
#

You can try to restart your game and hope it's there again.

#

@zinc iris

zinc iris
#

It is, but then I just get the error again

#

F

teal rose
#

Try to just put them into the stash without moving any other items around or putting backpacks into backpacks, for example.

zinc iris
#

I did

teal rose
#

You can try different slots in your stash as well.

zinc iris
#

It returned in a backpack though. I'll try putting the whole pack in

#

Worked

turbid solstice
#

"ammo used 2" "hit count 3" does this mean that i shot someone and the bullet like penetrated their arm into the thorax or some variation of body parts?

obsidian salmon
#

A round fragmented

teal rose
#

^

turbid solstice
#

alright cool

scenic venture
#

Game finally opened but I didn't mess with anything yet. Weird

surreal geyser
#

Any reason that the game wont load after i click play in the launcher? I just have a spinning blue wheel of death and my comp half frozen.

scenic venture
#

That is exactly what I had. It seems hit or miss for me. sometimes it launches just fine, more often though it does that

#

Unfortunately I didn't find a way to fix it yet but it worked after a couple tries

surreal geyser
#

This is the first for me. Game has loaded just fine the last 2 days.

#

I cant even close it threw task manager. I have to restart. Not good for pc health...

pure yarrow
#

West wing room 207 key is useless?

fierce barn
#

so i came out of a scav raid and i lost all the items i found, only having the items i spawned with

#

is this a known bug

#

or do i need to make a report or something

formal dagger
#

@surreal geyser @scenic venture
Try deleting the local.ini located in My Documents -> Escapefromtarkov then try booting, sometimes it's an issue with the windowed/borderless windowed option.

@fierce barn
It's a known bug, are you still at the screen?

fierce barn
#

im still in the convert loot screen

whole raptor
#

the bug of it say i have kill 5 scav instead of 0 is a common bug?

formal dagger
#

@fierce barn
If you kinda sit at the screen and go back and forth BACK to the transfer screen, sometimes it'll error out and reload, then your stuff will be there.

@whole raptor
Very common, it happens because of server-desynch, it doesn't effect anything negatively.

whole raptor
#

ty i won some xp

fierce barn
#

alright thank you

surreal geyser
#

@formal dagger unfortunately the game is not loading even after deleting the local.

formal dagger
#

What have you attempted to fix it so far?

#

Besides the .ini

surreal geyser
#

Just that. I dont really want to try to reinstall the game.

formal dagger
#

Alright, so try verifying the game files.

surreal geyser
#

Ill try that

austere dove
#

Deleted local.ini and checked file integrity. it worked

formal dagger
#

👍

acoustic token
#

can i upgrade the game whenever i want??

obsidian salmon
#

Yes

acoustic token
#

ok thanks

vivid briar
#

scavs are better than players now?

#

veryplayablethankyouverymuch.exe

thorny needle
#

please help

#

this is actually

#

so annoying

#

i've lost alot of items from this

formal dagger
#

Until the item servers reboot, you can't use those slots since your game is saying something's there but the server is saying there isn't, or the other way around, so there's a conflict. You'll just have to ignore those spaces for now.

thorny needle
#

Do you know when the item servers are rebooting?

formal dagger
#

Whenever they push a technical update for the servers, it doesn't happen very often.

bleak knot
#

im having issues with the survivalist path zhivchik quest

#

ive done the 5 mins

#

then it says survive and extract

#

i have twice and it still says i havent completed

open echo
#

@teal rose I'm trying to follow that guide you told me to, but when I try to open the converted wim file, it just fails.

vivid briar
#

anyone else still getting frequent disconnects?

#

just dc'd 3 times and got killed

teal rose
#

@open echo you can skip that part and use an unmodified version.

open echo
#

But... Wouldn't that like, not work for making it lightweight?

#

Or does he do other stuff to make the ISO lighter?

teal rose
#

He does a lot after that.

open echo
#

Ah, so I can skip the modification of the file and do other stuff?

#

Ok.

teal rose
#

Yeah.

drifting oar
#

not sure if this is the right place for this, but i'm trying to reply to a response to my support request on the EFT website, and the 'submit comment' button is doing nothing

#

i've typed out the information and selected the requested logs, but it wont let me reply

teal rose
#

You should be able to reply to it via email. Just make sure to put your ticket number into the title.

slender vapor
#

Just got into a match and literally no buttons or nothing is working

#

The only thing i can do is WASD

#

cant shoot. cant click esc

#

nothing

teal rose
#

You can try to hide in a corner and restart your game (use ALT+F4 or the task manager).

slender vapor
#

doing it now

#

now working

#

super weird

rustic ermine
#

It doesnt say who I died to

#

is that normal

#

I dropped in factory in tunnels I was literally mid dog fight got behind cover right as it started and died. I am confused

teal rose
#

It can happen sometimes, yeah. You can report it using the launcher and mention the server ID in the bottom-left.

rustic ermine
#

I was only scav but i'ma do that thanks

worn arrow
#

After entering a raid, I get an error that says "Corrupted memory. The integrity of the protection failed to validate. Reinstall anticheat #0" I have reinstalled my game and still get this error. What causes this error?

open echo
#

Battleye is having a hissy fit and thinks something is wrong with your PC.

#

What we like to call a False Positive

worn arrow
#

Could it be my operating system?

open echo
#

Are you on Linux?

worn arrow
#

windows 7

open echo
#

Well, I'd probably say yes.

#

I would implore you to move to Windows 10 as soon as you can.

#

You have ~2 months before your OS can no longer connect to the internet safely.

#

Because Microsoft is cutting support Jan 1, 2020

teal rose
#

Windows isn't secure anyway, no matter if you are using 7 or 10.

open echo
#

Well... That's another topic entirely.

teal rose
#

I think Windows 7 is fine if everything runs as expected.

open echo
#

I still need to go ahead and reinstall my Win 10 copy and run the Debloat Script and that other program, since I can't get the other thing to work right.

teal rose
#

Is anything running in the background @worn arrow ?

open echo
#

Also that.

#

I'd start with only Discord and Tarkov.

#

Use Offline Raid to make sure you don't lose shit.

teal rose
#

Speaking from experience, eh? huh

worn arrow
#

Ok, I'll try that!

open echo
#

Only partially.

#

I thought my framerate was going to be fine, so I loaded into Customs to try to work on the first Prapor quest...

#

I was getting 20 FPS...

teal rose
#

Btw. @open echo you get different errors when running the game on Linux.

open echo
#

I figured, but I was expecting Battleye to be like "ok" with the game Launching, but not playing in Online Raids.

teal rose
#

It kicks you out as soon as it is active.

open echo
#

Wow

teal rose
#

Which is just in online raids after 0.12, luckily.

open echo
#

That's nards.

#

Why can't Anti-Cheat software companies just work with Linux?

teal rose
#

Though someone managed to do a 27 seconds scav raid.

open echo
#

Hell, they probably develop their software ON Linux.

teal rose
#

BE actually offers a Linux version.

open echo
#

Is it just not implemented in Tarkov?

teal rose
#

But that works for native games only, of course.

open echo
#

Wait...

teal rose
#

We just need Vulkan and a native client.

#

Then we are good.

open echo
#

So they don't work with Wine to make BE work in Wine?

#

🤔

teal rose
#

More or less.

open echo
#

Also, when did Single Emojis get enlarged?

#

That thinking face is gigantic.

teal rose
#

Valve is in contact with BE, but nobody heard anything coming out of it, yet.

#

Looks fine for me, but I am using an alternative client, so..

open echo
#

So, Steam Play/Proton will work fine, but Wine itself is gonna be SoL.

teal rose
#

Proton is pretty much "Wine with a bit of extra spice".

open echo
#

Yeah.

#

I used to try to make a Linux setup work.

#

Using more than 1 HDD on Linux is, at least for me nearly an exercise in patience and trying not to tear my hair out.

teal rose
#

But no, they won't make a proton-exclusive BE patch.. And even if that happens, someone would just fork it and implement it into wine.

open echo
#

Which is, for all intents and purposes all we need and the Linux playable game library would skyrocket.

teal rose
#

It's huge already, but anticheat is the biggest issue for it right now, yeah.

open echo
#

~6k games are playable.

#

Whoops, ~6.5k

teal rose
#

That are just steam games without native clients iirc.

vivid briar
teal rose
#

No need for the scope and scope mount.

vivid briar
#

Still not taking it

teal rose
#

And you need a laser/flashlight like the X400.

ruby oak
#

every time I go into a customs raid my game starts lagging incredibly, but any other map is perfectly fine i'm not sure what's going on.

vivid briar
#

Thank you @teal rose

teal rose
#

👍

#

@ruby oak you can try to do an integrity check using the launcher to make sure there is nothing broken with the map on your end.

ruby oak
#

okay i will

#

So i went into a customs raid and it ran a bit better, I then found a scav and he was walking in place and while i was looking at him somone ran up and killed me. so im not sure if that's just a game bug or there is still something wrong for me

teal rose
#

Could be a server issues. I heard about that multiple times the last few days.

ruby oak
#

okay so its a common thing.

teal rose
#

Exactly.

ruby oak
#

but i'm sure that integrity thing helped so thank you for that

teal rose
#

Yeah can't hurt to do that every now and then, especially after updates.

round vault
#

Help I just ended raid as a scav but I don't see any of my loot! Only the loadout I had as the scav but none of the stuff I grabbed along the way!

#

WTF

#

I had a 200K key on me

teal rose
#

Move one item over to your stash and go a screen ahead (click yes), go back and go one ahead again until an error appears.

round vault
#

Ok

#

So hit yes on End transfer/

teal rose
#

Yeah.

#

And go back to the transfer screen again.

#

And repeat.

round vault
#

There we go

#

Thank you

#

Just about had a heartattack

teal rose
#

👍

white pilot
#

anyone knows whats the deal with the 15-120min ques all of a sudden?

stoic sand
#

So yeah i just killed 2 peeps in raid, went to loot 1 saw tags and got blasted out of nowhere, kill screen shows i died to nothing? and then i got 0 kills... so whats up here?

teal rose
#

@white pilot most likely some overloaded servers or server issues in general, sadly. You can try to select different server using the launcher, of course.

#

@stoic sand that is a common issue right now, sadly. It doesn't affect your stats or EXP though.

stoic sand
#

oh i see ok

vivid briar
#

I need assistance with downloading the game.

formal dagger
#

@vivid briar
What's happening, exactly?

vivid briar
#

My actual game launcher wont download to the right disk. and neither will my game

open echo
#

Probably because it really doesn't let you manipulate which disk you put the Launcher OR the Game.

teal rose
#

You should be able to choose the installation path of both the launcher and the game during their installations. What exactly is preventing that?

#

Does it show any specific error messages?

vivid briar
#

Its hard to explain while typing. anyway i can get a call>

formal dagger
#

Holy shit, the installer doesn't let you choose. lul

teal rose
#

Afaik it only does on the first installation.

formal dagger
#

@vivid briar
Just install the launcher to default, and move it after the fact. There shouldn't be any problems.

#

Same thing with the game.

vivid briar
#

i try to move the file and it still says the same exact thing

#

I dont have enough space on the 1st file on my computer but i have like 100 gigs on my other one

formal dagger
#

Ahhh.

vivid briar
#

i didnt pay almost 50 dollars just to not be able to play it

teal rose
#

Reinstalling the launcher usually fixes that issue.

#

Or does it say that when you are trying to install the launcher as well?

vivid briar
#

It doesnt let me choose which file the launcher is installed in

teal rose
#

As far as I know it only lets you choose the installation path on the first installation and saves it somewhere. I need a few minutes to check where that information will be stored exactly so you can just get rid of it.

pastel turtle
#

Hey all, I'm getting error messages when modding my weapon when clicking save. It looks like everything is attached but an error message comes up then takes all my mods off and sometimes they dont show in my stash. Not sure if anyone having the same issue

teal rose
#

@vivid briar Whenever I reinstall the launcher it allows me to select the installation path. Does it just skip that step?

#

@pastel turtle what error does it show exactly?

vivid briar
#

Ive managed it

#

Thank you guys!

pastel turtle
#

I'm trying to get that error up again. bare with me

#

found it in the logs.

#

2019-11-07 05:06:45.529 +00:00|0.12.0.4921|Error|Default|<b>Locale</b>. Trying to add duplicate: traderownertype|
2019-11-07 05:06:45.529 +00:00|0.12.0.4921|Error|Default|<b>Locale</b>. Trying to add duplicate: playerownertype|

teal rose
#

Did you try to restart your game or do a raid?

pastel turtle
#

I restarted, seems to resolve it. Im going to send the logs to the devs now

teal rose
#

👍

pastel turtle
#

I remember it done it on me yesterday

#

2019-11-06 17:17:52.737 +00:00|0.12.0.4921|Error|Default|<b>Locale</b>. Trying to add duplicate: traderownertype|
2019-11-06 17:17:52.739 +00:00|0.12.0.4921|Error|Default|<b>Locale</b>. Trying to add duplicate: playerownertype|
2019-11-06 17:18:00.380 +00:00|0.12.0.4921|Error|Default|long polling request finished error: HTTP/1.1 403 Forbidden|

#

Its like buying something from the trader but you dont see it and it shows up after like 5 minutes so I ended buying like more than one xD

static flower
#

there is an issue regarding when you use your scav and pick up loot/gear , when you extract it seems too only let you get the gear your scav spawned in .

teal rose
#

You just need to skip the transfer screen and go back to it until an error pops up. The scav will have the correct gear after that.

static flower
#

yea

#

that worked

#

ty

drifting valve
#

Are tarkov servers down? I got server connection lost, reconnected and my gun was invisible then my in game screen seemed to be black ~2fps. Did an alt + f4, got disconnected again and died it seems all in the span of about a minute.

tough crypt
#

for days every time my friend trys reserve he is de synced bad everyone he sees or hears is 15 seconds behind or more

#

just cant get him to be able to play reserve and no its not full 2 am military base no one is on but campers lol

green raft
#

Im trying to put a zhukov-u on my pp-19-01 but its saying cant install both at the same time

pastel turtle
#

When you hover over the item it will tell you why you can't install it.

#

when your on the modding screen

frigid saffron
#

hey can i get my name back pls i trade for a 209 WITH dust cover?

mild musk
#

what name

frigid saffron
#

Death to America

#

:3

mild musk
#

no

frigid saffron
#

why:3

#

this ? 𝕸𝖔𝖉 𝖎𝖘 𝕲𝖊𝖒𝖊𝖎𝖓𝖔

mild musk
#

you know why smelly boi

frigid saffron
#

will be right back hehe

mild musk
#

o

frigid saffron
#

u like me new pic

mild musk
#

nuh

frigid saffron
#

nuh WoHt u MeAn NUH

#

?!?!?!

vivid briar
#

how can i get clan leader tag

white pilot
#

2 games in a row now i spawn in and i have 40-50 mins left to extract but about 1 min into playing i get a 3 min timer to go out and when i dont extract in time it says survived and go to the xp screen....

#

anyone else getting this?

cloud dove
#

@white pilot it's because they are updating the servers, they did tweet it 15 mins ago

bronze sun
#

does anyone have ryzen 3600 with 5700 xt and playing on 1080p resolution? wondering how well that setup performs🤔

stoic veldt
#

specs: 1080
i5 4440
ssd 2tb

#

problem: used to get steady 80 fps and spawend after 1-2 mins, now my fps is at 20 max and i get insane stutters (which i didnt have in 0.11)

#

and well my loading times are insane...

#

plz @ me if you can help 🙂

mellow drum
#

found a fix for the perpetual loading circle for the game startup, win+tab, open new desktop, ctrl+alt+del, task manager, close the game, go back to desktop 1, select no for bug report, then reboot the game and it should load up fine. took me a hot minute to figure it out, but if it still doesnt help, go to your windows firewall and accept the request

upbeat wagon
#

@stoic veldt did you see that the new patch reset the grapichal preset to high?

#

Also did you just update the game or completly reinstalll when 0.12 launched?

waxen phoenix
#

every single time i launch tarkov... it closes my Streamlabs/obs software and ENDS my STREAM

#

please help me overcome this issue as i have no idea how to STOP tarkov from Closing my Streaming Software.

#

i really would apreciate any help on this. Thank you.

#

i am using STREAMLABS OBS -Version 0.18.5

#

and currently i am experiencing issues ingame where inventory arrangement fails...

#

items start flashing

#

which forces me to relaunch tarkov to fix the item moving issue, and then it closes my stream

#

so i am CONSTANTLY trying to stream tarkov and show the world how amazing this game is but i CANT because tarkov KEEPS closing my Streamlabs

#

Please Dm me if u know how to fix this

#

.

wide nymph
#

So can anyone help me or tell my why there's no difference between 50 fov and 75?

#

it doesnt change for me at all while changing it ingame. And I have it set to 75 but it's the same as 50...

hexed remnant
#

so tf is going on with my game frequently i am getting shot near or get shot a few times but have PLENTY of health remaining or wasent a shot that should have killed me then as im still running around and doing things my screen just fades to black and announces im dead? is there some solution to this because its getting old quickly

stoic veldt
#

@upbeat wagon i completly reinstalled it... and i alreadt have my settings adjusted

formal dagger
#

@hexed remnant
That could very well be happening due to server desynch, it's a known issue due to server instability, and the tech patch earlier means BSG is working on it.

@bronze sun
It should ruin pretty good, i'm using a 1600 and gtx 970. Solid 50-70 depending on the map.

@cloud dove
Try verifying your game files.

hexed remnant
#

@formal dagger has the desynch started with .12 or was it prior?

formal dagger
#

Im afraid the desynch has always been a thing, up to 11.7 a fair majority was gone, but .12 brought more because of the day one rush and cascading server failures that BSGs still working to clean up.

hexed remnant
#

ah ok yeah i didnt start experiencing it till .12 so im guessing theres no known fix as of now?

smoky yew
#

just lost like 200k gear cause of this shit

#

and my game wont even let me get to the launcher

#

cause it keeps doing this

formal dagger
#

@smoky yew
Did it all happen within the last hour?

smoky yew
#

last 20 mins

#

a restart of my entire system seems to have fixed it

formal dagger
#

Alright, it very likely has something to do with the server maintenance.

naive hill
#

Im getting that same error right now

formal dagger
#

Did you restart your computer?

smoky yew
#

i did

formal dagger
#

Oh no, I was asking @naive hill

#

Since you said rebooting fixed your issue

smoky yew
#

maybe it resets my connection port or something

formal dagger
#

That's a possibility

smoky yew
#

cause its actively rejecting my connection, but my friend was able to get in just fine?

formal dagger
#

I wish I could give you better help, but i'm pretty garbage as far as networking anything is concerned.

naive hill
#

yes restarting fixes it

smoky yew
#

fair enough

#

ty anyway @formal dagger

stuck ingot
#

2 days ago i mostly getting ''Awaiting server response'' i dont think its about my connection ? any idea

formal dagger
#

@stuck ingot
It couldn't hurt to restart your router, since it sounds like you're having problems connecting.

vivid briar
#

i can't use my gun range

shell thorn
#

aight dumb question but have the scavs on interchange become insane at aiming?

#

i keep getting instantly face tapped by them even after peeking a corner for like 0.1 sec

vivid briar
#

get gud kid

shell thorn
#

oi cunt what can i do when i dont even get the time to react to them

#

see them for 1 sec and instantly im dead

vivid briar
#

dont stand still

shell thorn
#

i aint

vivid briar
#

and don't fight killa

shell thorn
#

i just get 1 tapped as soon as im spotted by them

#

i aint fighting killa because the first scav i see fucks before i can even see him

#

probably just getting unlucky or something

formal dagger
#

Scav difficulty is a bit screwy right now as it tends to fluctuate from patch to patch.
@shell thorn
@vivid briar

shell thorn
#

will the scavs stay like how they are now or will they be changed back or something new even? @formal dagger

formal dagger
#

That's a very good question.

thin mica
#

hOW long not fixed again full kit in factory deploing and im in desctop

shell thorn
#

yea atm it killed all my morale to go to interchange because its just dumb how insane they aim

vivid briar
#

any mod can help ? i want announce my clan in clans chat

formal dagger
#

@vivid briar
Alright, DM me a invite to your clan Discord, let me give it a quick look to make sure it's actually a EFT Clan, then I'll give you the leader role.

boreal field
#

anyone in general or anyone from oceanic side, getting more frame freezes after this technical server update?

gray pilot
#

when i boot eft my taskbar wont disappear making it impossible for me to change my settings

teal rose
#

You can try to delete your config.

radiant cedar
#

Anyone got time to check with me to Gunsmith part 2.. i got all i do think but still missing something for turn in .. 🙂

teal rose
#

Just send your build here.

gray pilot
#

fixed it

radiant cedar
#

just watch .. is alot quicker.. cause i dont need to alt tap 100X to get all names and parts

#

ill stream makes it easier .. if anyone got time thanks

teal rose
#

That's just the server maintenance.

summer nebula
#

seccond time to day? 😮

teal rose
#

"In a few minutes we plan to install a technical update on all game servers in order to make some minor technical fixes. The game will not stop. On updating servers, the raid time will be reduced to 3 minutes."

summer nebula
#

Oh, explains why i got the stuff i had on me out of the raid

teal rose
#

Yes.

summer nebula
#

NVM Then

grand tangle
#

its the skill point amount fixed? does this anyone tried yet again?
that you get from the traider payoffs

vivid briar
#

what are the best keys loot wise on any map?

flint shale
#

anyone know why my tarkov wont launch

#

i just have a loading wheel

errant siren
#

in my hideout i upgraded my vents to level two but it wont let me install them

obsidian salmon
#

Just relog in the hideout or you might just need to restart the game

errant siren
#

i tried that, i've been having it since yesterday

formal dagger
#

@vivid briar
#beginners-assistance is your best bet for those answers.

@flint shale
Go to your My Documents folder, then into the escapefromtarkov folder, then delete the local text file. Try starting your game after that's done.

open echo
#

Wheee, my framerate is still asscheeks.

#

And I really don't want to reinstall my OS.

#

It's just a pain and it takes too long.

shell thorn
#

are the spawns on shoreline supposed to be fucked?

#

happend to me twice now that i spawn like 2 feet from another cunt

tropic obsidian
#

whats the difference between EMS and normal surgical kit?

formal dagger
#

@tropic obsidian
Uses and Size

tropic obsidian
#

kk

#

just that right? one doesnt heal faster then the other?

formal dagger
#

I don't believe so, no.

south ledge
#

Guys does anyone know if its possible to upgrade from the standard edition

formal dagger
#

@south ledge
Yup, it's possible. The upgrade subtracts the price of your current edition from the upgrade.

south ledge
#

appreciate it

#

Will i need to reset my account for it to apply? @formal dagger

formal dagger
#

@south ledge
Nope, however due to BSG still recovering from some server issues, it may take some time to fully apply all the upgrades.

south ledge
#

Thanks for your help mate

#

all the best

vivid briar
#

sorry to bump in here, but i can't login on the website - i get redirected and have this:
{"detected_ip":"*********","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

formal dagger
#

@vivid briar
Not a problem at all, sometimes browser addons, spyware, or a irregular connection can trigger that message.

vivid briar
#

i've seen it last when the update came and access was throttled
but i had it yesterday and today

#

i also get redirected to cloudflare before i get this message

#

have to 'proof' that i'm not a robot

#

which is weird, as i'm the only one on this connection

open echo
#

I think everyone has to Cloudflare Verify.

vivid briar
#

hmm... still weird 😦

magic fox
#

i finished an qeust, but didnt get any of the awards, is this a glitch or?

stoic sand
#

So is it normal to have the worst RNG? and get the same side on Woods 30+ times in a row, and usually the same spawn point? because that seems like the RNG is not working right. also been noticing Waiting for Players alot more too.. I searched for this but it seems no one else has noted it here?

shell thorn
#

so i just had a glitch where everything was dark as fuck. could not see shit (was NOT a night raid) is this a known glitch/issue?

neat rain
#

Is there a known bug that the first time you start Tarkov, it stops responding?

formal dagger
#

@neat rain
That's actually pretty atypical, what's your current specs?

neat rain
#

Ryzen 7 2700, 16GB RAM, SSD for the OS and Tarkov is on a separate SSD

#

it only started happening on the latest patch

formal dagger
#

GPU?

neat rain
#

Radeon RX 580 8GB

#

on latest driver for AMD as well

formal dagger
#

And you said it only happens on your first boot of the day?

neat rain
#

it happens on first boot of Tarkov and after I get it on the second try

#

so all the time except the 2nd time I launch it. I have to sign out of my profile on Windows and relaunch Tarkov and it works the second time I launch it, after and before that it'll be not responding

#

maybe I should try a classic reinstall

#

now that the servers aren't overloaded, I don't think it'll take too long

#

Just wondered if it was something somewhat common :/

formal dagger
#

Not that I've heard of

#

But honestly I wouldn't tempt the PC gods, as long as you can get in the game you're golden.

neat rain
#

lol, I'll try to reinstall this evening and if it's still happening I might try to get a formal list of specs and driver info/software info and report it

magic fox
#

Right so i got killed from gas station by someone, His shots didnt make any sounds weirdly tho,

#

i feel like this is a glitch but idk

summer nebula
#

Is it any way to report possible hackers?

formal dagger
#

@summer nebula
Do you have video evidence?

summer nebula
#

Well no... ._.

formal dagger
#

Then i'm afraid that unless it's evidence originating from your specific case, then we can't really accept it.

silent kayak
#

battle eye lol

summer nebula
#

I can understand that, but how is this dude "Proqs" Still abel to do the same cheat 6 months later?

formal dagger
#

Real talk, BE is garbage. Anyone that knew about their track record knew, but reddit thought it was the end if hackers.

summer nebula
#

Just look at arma and Siege ._.

formal dagger
#

Yes, their full of hackers. You literally have someone banned every minute or so, and they keep coming and large, popular Arma servers are plagued by TPs, fliers, and godmodders.

#

I've put lots of time into both.

#

That, and hackers are harder to stop than anyone really knows.

summer nebula
#

Yepp, dont want to ban some one that actually didnt hack

formal dagger
#

It's not that, it's that the entire livelihood of the manufacturers is to break into games and allow exploits. Every time you patch a hole, a new exploit is found.

vivid briar
#

Can I have a refund of the game

summer nebula
#

But i have encountered a lot less hackers after BE, just so that is said

formal dagger
#

@vivid briar
Is there a bug preventing you from playing?

vivid briar
#

yes

#

I have the edge of darkness edition and when i went to play the patch my account was completely empty. I dont know if this is a glitch or I have been hacked but i tried to resolve this on the website and they said they couldnt fix it. So I would rather just have my money back

bronze osprey
#

love constant black screens and game crashes. real great game

summer nebula
#

Tarkov has only crashed once or twice on me since january, and never had any black screens >_>

formal dagger
#

@vivid briar
You should be able to reset your account on the website, that will restore your inventory to start-if-wipe condition.

bronze osprey
#

3 raids today in res and its done it every time LOL

vivid briar
#

@formal dagger it says i cannot reset my account till the 17th of november

#

I have been trying to fix this for other a week

formal dagger
#

EOD users do have a wait timer just so we can't duplicate Gammas in the early wipe to sell for money.
If it's any consolation, I can provide you with some funds and equipment to help you at least play PMC until the 17th.

vivid briar
#

There is no point dude I bought this edition for the benefits of the Gamma container and to support the devs. There is no point in me playing if I cant even use what I payed for

formal dagger
#

Oh, so your gamma is gone as well?

vivid briar
#

everything is gone

#

my account is 100% empty

#

even my hatchet

formal dagger
#

That's absolutely bizzare

gilded plinth
#

Hey guys, I need some help and I don’t know if this is the right place to post or not. I’ve been crashing ever since .12 and I just wanna play, whenever I go to load the game it crashes, if I get through that it works fine in game but when I go to disconnect it crashes. I’ve tried a bunch of stuff to try and fix it but no luck, even upgraded my ram because everyone thought that was the problem. I emailed the support but never heard back from them. Any feed back in helping me would be greatly appreciated

vivid briar
#

I have been trying for other a week to try and resolve this through the bug report system but to be honest we have made more progress in the past 10 mins than I made in over a week on the website

#

I only want to play the game I payed over £100 for but I cant cause my account is empty

#

and i cant reset

#

@formal dagger is their anyway u could just reset my account please?

formal dagger
#

I understand BSG not wanting to reset because you can never be 100% sure if someone is being genuine.

Im afraid I can't, i'm a volunteer mod, not a employee.

vivid briar
#

Is there anyway I can get a refund then cause this is honestly such BS

formal dagger
#

I don't like seeing people get Tarkov'd like this, i'm trying to see if I can help. I also can't process those, they'd have to go through the website.

vivid briar
#

I have tried to go through the website but it is no help. I takes them almost a week to make an initial comment and then when i reply 1-2 mins after they post it takes them hours to reply with one sentence

gilded plinth
#

Yeah I also agree the support is pretty ridiculous

vivid briar
#

I have been trying for over a week to get this resolved and im just fed up now and would rather get my money back

formal dagger
#

The support team is only two people to be fair, and their flooded with tickets because of the server collapse from the start of .12.

gilded plinth
#

Why would they only have two people on the tickets? That’s quite harsh

idle hedge
#

just go make some money

formal dagger
#

Both of them are doing the absolute best they can, but it's a tall order for both of them.

vivid briar
#

are there any people who work for BSG on the discord which I could try resolve this with?

#

It is a lot faster than using the websites support system

gilded plinth
#

I emailed support 06/24 no answer

vivid briar
#

I hope I can get a refund because this is just soul destroying

slow sphinx
#

How did you contact support exactly ?

vivid briar
#

through the websites support system

#

and the report bug system on the launcher

summer nebula
#

Tarkov is like an abusiv girl friend, you keep getting beated up by here and get your life ruined. But you still return to here for some wierd reason

slow sphinx
#

There are more than two tech support guys btw, small mistake from Kam 😄

#

Only two are on discord, there's more of them in the actual ticket system.

formal dagger
#

@gilded plinth
Delete your local.ini in my Documents -> Escapefromtarkov, then try and boot the game.

obsidian salmon
#

10/10 kam

formal dagger
#

I feel so goddamn stupid.

vivid briar
#

Is there anyway I can contact someone who can reset my account from discord?

slow sphinx
#

Kam, you're fine. Easy mistake to make.

obsidian salmon
#

Did anyone tell him that refunds are not allowed, it is in the LA

#

kam just needs a hug Silver

slow sphinx
#

Include as much information as possible about the bug, and your previous ticket numbers

#

Try to use a gmail address when contacting them

vivid briar
#

This is honestly so much effort and I can already tell they are going to say no

slow sphinx
#

@formal dagger MuhaHug

gilded plinth
#

@formal dagger I will try this and get back to you

slow sphinx
#

I can't answer on behalf of support unfortunately.

#

I am trying to get info on your problem however

gilded plinth
#

@formal dagger still crashed. I already tried it before

#

@formal dagger I pretty much did everything you could think of.

vivid briar
#

@slow sphinx I have sent the email who reviews it?

slow sphinx
#

Tech support will

vivid briar
#

ok

formal dagger
#

@gilded plinth
Could you give me a rough list of what you've done?

storm blaze
#

been having an issue with reserve map. It was working fine (well alright, worse performance then every other map, but that has already been noted by BSG) until a couple days ago, now when I try to go reserv, load times are upwards of 10 minutes and it always disconnects me from the server right as it finishes loading loot

gilded plinth
#

@formal dagger yes I’ll give you a list hold on.

#

@formal dagger I’ve bought new RAM, I’ve reinstalled multiple times, fooled around with memory options on my computer, power settings, in game settings, I’ve fixed windows corrupted files, fooled around with deleting logs, using my other friends game cache filed, fooled around with the EFT properties

#

And still crashes

formal dagger
#

Hmmmm.

#

And it's crashing on boot, yeah?

gilded plinth
#

When I press play in launcher it instantly crashes, loading up the game sometimes crashes, never crashing in game but when I go to disconnect from a game it crashes after raid

formal dagger
#

Ok. Do you have CCleaner?

#

If not download it.

gilded plinth
#

I do have it

formal dagger
#

Uninstall both the launcher and game, run CC in registry mode, then do a full reinstall.

#

And uninstall properly, don't just delete the folders.

gilded plinth
#

Alright I will try that and get back to you.

formal dagger
#

👍

stoic sand
#

Kam, i asked a question earlier about spawns

#

has any reports of this occured? is this normal?

obsidian salmon
#

oo spawns, juicy

stoic sand
#

i can repost the same question again if u want

obsidian salmon
#

Sure, why not

stoic sand
#

"So is it normal to have the worst RNG? and get the same side on Woods 30+ times in a row, and usually the same spawn point? because that seems like the RNG is not working right. also been noticing Waiting for Players alot more too.. I searched for this but it seems no one else has noted it here?"

vivid briar
#

hey. So I have not played the game in a really long time. I went to redownload the game today but I am reciveing this error.

obsidian salmon
#

I for one like getting certain spawns on esp on woods,

#

Because you had a trial code DM and it is expired

#

Youll need to buy the game

#

hm

#

.
Waiting on players, is just you are literally waiting for everyone to sync up is the easiest way to put it

formal dagger
#

@stoic sand
Yeah, sometimes RNG honestly just takes a hammer to your spawn position, or there could be a 'players get spawns according to when they connect to the server' kind if thing.

#

@vivid briar
And DM, unless you purchased the game then Shoot is correct, you likely had a trial code and it's expired now.

vivid briar
#

no i 100 percent bought the game

#

i think.

stoic sand
#

@formal dagger this connect first shouldnt play a part in their rng system for spawns though...

vivid briar
#

\

wispy cairn
#

So I bought 4000 Dollars from Peacekeeper to purchase something with 300K Roubles and 4000 Dollars in the Flea Market... and I can't hand over the Dollars. Great.

#

As you can see, I have the funds available. But I can't select them when trying to get the item from the market.

stoic sand
#

I think a spawn system should work like this, try to flip you on West or East on some maps, and then pick a spot, not just hey u connected first so u get spot 1, and so forth.

obsidian salmon
#

To be fair, it is better then the old map spawn system

stoic sand
#

it is, but it can be very unforgiving

obsidian salmon
#

Where every player could spawn on the same side

stoic sand
#

not every player, it had a max still i thought

obsidian salmon
#

Nope,

stoic sand
#

like 6 per each side customs

obsidian salmon
#

The old times everyone could spawn on one side

vivid briar
#

heya, sorry im just now learning of this game. is there any way for me to play beta without buying it yet?

formal dagger
#

@stoic sand
Tbh it's only a guess, i'm not quite 100% sure how it works.

@vivid briar
Check your email for a message from Xsolla or BSG

stoic sand
#

well still they should revamp that, i cant even play shoreline

#

i never get resort spawn

vivid briar
#

yeah i got it.

#

i sent in a support case

formal dagger
#

@vivid briar
No apologies needed, im afraid there isn't though.

vivid briar
#

we will find out soon

stoic sand
#

shoreline is basically just resort

wispy cairn
#

Anyone know what's going on?

obsidian salmon
#

What is going on

wispy cairn
#

About what I said in the Flea Market, maybe I just don't get how a double barter trade works or something

vivid briar
#

@formal dagger haha for sure. thanks. hopefully i can afford it soon

formal dagger
#

However if you're looking to get it cheaper, there may be a sale on black Friday or New Years.
@vivid briar

@wispy cairn
FM is still having issues at the moment.

stoic sand
#

the good ol 20%?

#

or was it 25?

formal dagger
#

Maybe 25%

wispy cairn
#

So this is broken at the moment?

stoic sand
#

i dont remember i seen like 3 of those sales before

wispy cairn
#

Any ways I can trade back these 4000 dollars into roubles so I at least didn't waste all that money? I have way more need for my 400 000 roubles than that 4000 dollars

formal dagger
#

@wispy cairn
Very likely, yes.

#

And not really, because listing money in the FM is also bugged.
Though If you check the mega-thread of bugs on the forum, I believe there's a workaround.

unkempt umbra
#

when i launch my game nothing happens it says its open on the bottom of my screen but it just loads forever

obsidian salmon
#

Kam, Listing USD and E is no longer an option on flea -Orb

formal dagger
unkempt umbra
#

plz help

obsidian salmon
#

Orbb09Today at 11:52 AM 5.45 US recoil is now -25% (-0 before) 7.62x39 US accuracy -25% (-0 before) 4.6 Subsonic SX is -20% recoil (-0 before) 5.7x28 mm SB193 accuracy is -25% (-0 before) Euros and Dollars can't be sold on the Flea Market anymore.

vivid briar
#

anyone want to gift me the game ? LOL in exchange i will give 4 XBox live cookies (im not sure what XBL cookies are but ill make them)

obsidian salmon
#

1: Wrong place
2: Probably no one is going to buy you the game

gusty gale
#

anyone know where we can get 30mm tank shell?

obsidian salmon
#

Mil Base

gusty gale
#

never see one in mil base

obsidian salmon
#

Its the only place Ive got mine from

vivid briar
#

truu, is there a correct place to ask lol jk ill get it eventually

formal dagger
#

@unkempt umbra
Send a ticket to support on the website and make a thread on the support forum

wispy cairn
#

Looks like you just can't sell money anymore in Flea Market

#

Love losing 400K as a player with 2 weeks of experience ❤

#

Is there an official bug report form somewhere or it's all reddit forums or something?

obsidian salmon
#

Via the launcher

formal dagger
#

Worst case, you could live off of M4s and MP5s for a while.

wispy cairn
#

haha I guess yeah

#

I submitted a complete bug through the launcher

#

A pop up said "User Action Required"

vivid briar
#

can you not buy the gamma container anymore?

wispy cairn
#

But it seems to have went through?

vivid briar
#

with edge of darkness

formal dagger
#

It looks like listing money was disabled entirely because it was broken.

@vivid briar
You still get a gamma from EOD, yes.

vivid briar
#

sweet

#

buying now

#

!!!!!

#

thanks support channel

formal dagger
#

@vivid briar
Well please keep in mind, with server issues, delivery of EOD perks is taking some time. If you don't get it within a day, message support.

quiet tinsel
#

IS the tarcov website login still working?

gilded plinth
formal dagger
#

Mmmmmm.

#

Can you DM me the crash log?

#

It should be with your local.ini or in the game folder.

glossy saddle
#

Is 1Mbs up gunna effect gameplay connection for me when i move? ( so salty thats max can get)

formal dagger
#

It very well might

glossy saddle
#

rip, figured it might cause me to load in alot slower 😦 sucks but place is clean was a good choice

unreal otter
#

guys i tried launching up tarkov and nothing popped up and i cant click anything cuz i have the loading cursor

#

i tried doing alt f4

#

and opening task manager but i cant click anything else

teal rose
#

Try to delete your config.

#

You can find it in your Documents > Escape from Tarkov folder.

unreal otter
#

lmao i fixed it but thanks

teal rose
#

What did you do if I may ask?

unreal otter
#

i clicked on the 3 sliding things right next to cortana

#

and i dragged task manager to my other montior

#

so i can use it

#

its called the task view

glossy saddle
#

if you ever get stuck but can alt tab to the manager. windowskey+shift+arrowkey while you are on the window you want to move to the other monitor

#

just make sure to put it back after as the windows projector can cause frame loss

unreal otter
#

oh ok thanks

unborn lance
#

So if a buddy is having issues with installing the game this is where i'd ask about it correct?

obsidian salmon
#

Yeah

unborn lance
#

Got ya. When and if he has issues (IE specific errors i can give) I'll see what i can do.

obsidian salmon
#

All heil your new Russian Overlords?

sacred roost
#

nvm figured out my issue

obsidian salmon
#

kk

sacred roost
#

nah it was a dumb bug

formal dagger
#

Welcome to tech support.

unborn lance
#

Download file check sum does not match Is what i'm bein told is the popup

lusty mantle
#

hey guys, is it only my PC or internet or the game servers are absolutely trash right now?

#

i have to relog every 15 mins

dusk niche
#

So I lost connection to the server. My internet was fine I was still connected to every other online service I had on and my Scav got killed while I was disconnected. Found out you don't get compensated at all. I feel as though you should really get another scav without the wait time...

unborn lance
#

ugh gettin this to work is such a pain... Already tried disabling his anti virus and a few other workarounds that generally work on the fourms...Might anyone help with the Download file check sum does not match Issue?

twin kettle
#

Anyone know why i might only stutter on labs?

#

other maps are fine

shy otter
#

why can't they fix labs card market?