#community-support
1 messages ยท Page 464 of 1
@autumn reef check your game files for issues using the launcher.
@vivid briar
All hacker reports must be in video form and posted on the cheat-report mega thread.
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/page/35/
@vivid briar Please refrain from calling out potential cheaters as to not start a witchhunt, if you have video evidence then post it on the cheater forum thread
โ That as well.
@teal rose I was scaved several times in a row and nothing. only at pmc i got that
files are ok
Yeah the anticheat is a bit complex. It is very well possible that you were lucky as a scav even if it didn't load correctly. What OS are you playing on?
win 10
Try to check your OS for issues using SFC /Scannow in an admin console. Sadly, I don't know all requirements for the anticheat to run properly from the top of my head right now, but I will check again in a few days if the issue persists.
Where to send suggestions? We need an ability to drag bodies. Extremely frustrating to find some random dude dead right on top of your quest item so you just can't get to it.
You can just create posts on reddit or in the forums.
@open vigil there isnt a place in this discord but feel free to post them on reddit and the official forums
@teal rose thank you ๐
Anyone has a clue why my escape key does not work?
@teal rose I tried several times. Sill happening ๐ฆ
What key are you talking about? @raw kindle
A game key you bought from a random website?
The escape key on my keyboard, mate. ^^
Oh. 
It should work in the next raid, but tab and everything else still works
What fullscreen mode are you using?
just pure fullscreen
its just a game glitch in that raid, it will work in the next raid
Alright, thanks!
Is it known that alt-tabbing sometimes causes input to become unresponsive when tabbing back in
Try windowed borderless.
Same thing happened, so I switched to fullscreen and it was still happening
Hide in a corner and restart your game then. Please report the bug using the launcher as well.
Will do. Thanks
Hey guys, my friend's got a problem with his cursor in raid... Here's what we tried already :
-alt tab
-press esc twice
-change to fullscreen, windowed, borderless, back fullscreen and shit
-uninstall all overlays like discord, geforce, xbox game bar
Does anybody having issues trying to sell EUROS at the Flee Market? Freezing the game when trying to select it on the inventory
Yoo I have 3 cursed slots in my inv. Whenever i move something I get 228 - bad move error. How to get rid of it?
@vivid briar that's a common issue right now, sadly.
@fervent fjord try to do some raids, maybe as a scav as well. Definitely report it using the launcher.
I have em since the beginning of 0.12. So some raids or scav raids didn't help. Stash upgrade to lvl 2 didn't help either.
Ty I ll report that
my game crash every time i try to go on shoreline i'm stuck with the quests please help me!
@mild musk He did it, after every try... ๐ฆ
is the weird 10 round 30 rounder for the 7,62x39 ak magazine a bug or is it supposed to be a 10 rounder
Literally says in the description
is anyone else stuck matching for a very long time?
@cobalt rover yes
has it been adressed?
any1 here?
hello i am having a big problem can anyone help me?
what problem @dreamy hare
i ordered the game and it charged my card but in my profile i don't have the game and i haven't gotten an email
can someone help me with this " Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later. : here ? i opened 2 support tickets 2 weeks ago and have not gotten any help. I have EOD copy
@dreamy hare when did you buy it
@cobalt rover 10 minuets ago
give it some time
@cobalt rover ok how long should it take?
sometimes it takes an hour sometimes its instant
servers are overloaded rn
people cant find games and such
ok i will wait
can someone help me with this " Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later. : here ? i opened 2 support tickets 2 weeks ago and have not gotten any help
thank you
np
can someone help me with this " Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later. : here ? i opened 2 support tickets 2 weeks ago and have not gotten any help
PLZZZZZZZZZZZZZZZZZZZZZZZZZ
vpn doesnt work reset router, and reset browser settings
that "error" is caused by vpn
so there is no fix for it?
wait for what?
ok
once u wait a while just log on with ur vpn off
any fixes on the server connection lost problem?
im still not able to get into a game
ok whats this problem with me being killed by invisible players that dont make a sound when they shoot or anything
its happend to me 3 times
this happened to me once on my first scav run an now its has happened again. i did a run, inventory of loot, i extarct. all of it is gone and it only gave me what my scav spawned with. is there a fix for this? im pissed cuz i just wasted 30+ mins on interchange and had the rest of the items i needed to finish upgrading some of my hideout shit
@vast zodiac Are you still in the transfer screen?
ye lol fixed
@vast zodiac Ye if it ever happens again just like transfer the stuff into ur stash and then back onto the scav and go a menu Back, it should give u an error and then it will display properly
Doesn't have to be all the stuff, I usually just do the knife and rig
what barrel is compatible with the knight's armaments' handguard?
barry
@somber rivet Got a screenshot of the handguard?
game utturly bugged, loaded a different profile from mine
Anyone else not able to load into a raid? I keep trying but when it finishes loot pools, I get a connection lost message
<@&521631248536305664> What version of reshade is tarkov compatible
4.2.1 @vivid briar
Anyone playing with a Ryzen 3600? looking to upgrade and I was wondering how it handles tarkov
I'm rolling a 5 1600 and it's takes the game like a champ.
Alright then a 3600 should be no problem, thanks fellas
2600 @ 4GHz here. A bit of a bottleneck for my Radeon VII in 1440p I feel, but the 3600 should be a great choice.
Anyone know why EFT keeps crashing when I try load a game ?
Everytime I try load up customs I get a crash as the game starts, or while loading loot pools.
I've turned settings down to see that helps too, but it just keeps crashing.
Hardware I have is; a Ryzen 3700X and GTX 1660 and 16GB of DDR4 RAM @ 3000MHz.
@neon plover Make sure your gpu drivers are up to date or maybe try doing a clean install of them.
Run CCleaner and clear ur cache. Also try fully uninstall Tarkov and delete all the leftover files and install again
@keen plank I do all you reccomend did not help me my game keep crashing when i try to go on shoreline
@vivid briar You reinstalled Tarkov and it still crashed?
@keen plank yep
@vivid briar Hm well damn mate all I could think of trying last is do a fresh Windows install
@keen plank i don't know what to do i cant reinstal windows right now all i can do is to pray to devs
@vivid briar Try contacting Support instead or try contacting the Tech Support we have in discord
@keen plank i contact suport via site and send many crash reports
@keen plank my english sucks
What exactly is the issue? @vivid briar
@teal rose game crash every time i try to go on shoreline
@teal rose when its about to deploy
@teal rose 8gb ddr3 rx590 8gb i5 3570k
Do you have much running in the background? 8GB are quite low. Did you try to enable the auto ram cleaner and turn down your settings?
@teal rose yes i try to fix it myself my reinstaling the game, using ccleaner, updating drivers
@teal rose no nothing is running in back ground except discord
Does it show any error after it crashes?
@teal rose game just crash to laucher and i can only send crash report what i have done multiple times
@keen plank I've literally done all that.
@teal rose at the start of the wipe 2-3 days all works great but after some update shoreline is inaccessible
I've even gone and tried manually adjusting my page file to help with the ram issues.
All graphics settings have been reset with a recent update.
Try to set the fullscreen mode to "windowed borderless" and adjust the other settings as well.
Alright, can you try to replace the local.ini file in your Documents > Escape from Tarkov folder with this one? It will launch the game in VERY low settings to make sure it is not your hardware that is just overloaded.
ok
@teal rose game run just fine
on shoreline
@teal rose maybe i is overload
and i got this error
Don't worry about that. @vivid briar
@teal rose i run game at fullscreen cause when i use borderless i cant move my cursor
All of my chats are locked and I cant join any
@steel grotto try to contact @mellow tundra.
Though I saw you jumping through channels just a minute ago.
Because your monitor is that small?
no
Okay this one is long winded but, my mate has been playing with us the wntire wipe no problem now all of a sudden he gets stuck on profile data loading then if he gets in the traders dont all load some will some wont i.e. they remain as spinninch circles for.their pictures and items. It takes a long time to move items around and has had some issues where he cant hit the ready button when we get him that far into the raid. Wierd part is last night it seemed to work then went right back to these issues. solitions that have been tried... re install game x3, run as admin, and complete qipe of hard drive. Any help is appreciated as he has damn near given up.
@teal rose the settings you send me
@vivid briar just adjust the settings to your likings (just the ones you used before) but keep it in windowed mode.
And try again.
ok
@unkempt torrent he can try to play around with the server list (select different servers or automatic selection) and reset his router, but it is most likely just an issue on BSG's end, sadly.
He should make sure there isn't anything like a VPN between him and the server as well.
@teal rose gotcha ill touch base with him shortly gotta get him back in the squad lol
BSG will probably get back to fixing a lot tomorrow, so a lot of issues should be fixed next week.
@teal rose my dude i join the raid as a scav
@teal rose but i am worried about fps drops that may happend because borderless
Did you set it to borderless?
yep
No worries, borderless seems to be working fine. Normal fullscreen causes issues for a lot of people right now.
You need to check #521628660298678283 and #news-setup.
anyone else having server connection lost?
stuff like this
5 in a row
only when getting shot/shooting
getting tired of losing gear
I keep trying to reconnect to a game but it keeps telling me server disconnected
what do
the server was all unstable for awhile before this happened
Not too much you can about that. I feel it happens more often for me when I am watching a stream or video in the background, but I can't confirm it.
couldn't reload, shooting scav in head and it wasn't dying etc
You can only wait for a hotfix, sadly.
You can play, of course.
Probably just some issues right now.
Will be fine again soon.
Mostly happens during prime time.
never happened to me before
Nah not down, maybe just overloaded or some bugs in general.
well what do I do then? I can only try reconnecting which does nothing
Try until it works or just wait/disconnect. That's all I'm afraid. ๐
if I confirm leave will I get my insured gear back?
well I guess it finally decided I died
can we please have a system that lets us go back and take stuff from our last scav run? My game just crashed when I extracted from a raid and because of it I wasn't able to get ANY of the shit from the raid when I re-opened it.
You should suggest/ask that in the forums @lusty garnet.
say less
that happened to me once but it was my fault, alt-tabbed after raid end and screwed the game up heh
well "my fault" the game should be able to handle that, but I tempted fate by doing that
Still no fix for endless matching huh. ive tried changing servers, my buddies have tried hosting, its kinda crazy its still such a common bug
So, I found out the hard way: Post scav raid game crashes (Which have only been happening in the .12 patch) make me lose all my loot.
Almost 1 mil in just random junk all gone
Which included a few dorms keys I didn't have and one of the CD radios that go for 110k a pop. Really nice guns, you know.
Wasn't even given the option to 'reconnect', it was just: relaunch, main menu, scav on cooldown.
๐
@violet breach
Have you messed with your router or firewall settings at all? I've heard some players have had luck that way.
ive opened it up a lot and im ethernet
just got killed by a hacker what should i do?
If you have video proof, you can post it in the hacker thread in the forums: https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/page/35/?ct=1572839118
anyone got mecahnic level 3?+
Experiencing crazy long queue times
boys is servers fucked for anyone else
it just kicked me out and i lost everything...
game keeps crashing while loading into reserve happened 4 times
locks up my PC for about 10mins after each crash
only tested scav runs
any idea?
Reserve is very unoptimized at the moment, getting in is kinda a crapshoot.
@onyx hemlock you can try to set the fullscreen mode to "windowed borderless" to prevent lockups caused by not being able to alt-tab out of tarkov while it is running in normal fullscreen.
I'm fine with the new changes of making certain items unavailable to newer players because they havent unlocked Jaeger, or the fact that you have to heal every round, or even that scav mode has a longer cooldown...but would it kill you guys to add in better matchmaking, so new and casual players with pistols level 1-10 arent going up against these 30+ guys with modded guns, best ammo and functional armor?
even classic RPG games have starter areas so new players dont get shit on so much
That's Tarkov for you. You don't need to do PvP if you aren't ready for it, just go to Interchange or Shoreline and enjoy the game. ๐
the game ate my offer item when it posted on flea market. L
been bout a week now someone fix my game or give me my $140.00 usd back
this is bull
i have tickets on the site that it feels like no one is even gonna look at
ive tried litteraly everything
pls
pls
pls
@tropic void
I thought we got everything sorted?
I opened a scav backpack on the exit screen of a scav raid
and it deleted the backpack
that had all my keys
16 keys..... im distrought
Oh lord.
Did you already check to see if it got moved somewhere?
no
Ok, in the future if something like that happens, do not leave the screen. Have you already tried checking all your bags to see if it might've been moved on accident?
i absoluted stayed on the screen for 20 mins looking everywhere
its possible that i hit the discard button insteead of open but i would have gotted the "are you sure" message which 100% i did not
this is really nuts like all my keys .... i was just about to buy a keyring...
Have you already tried restarting to see if it reappears?
ya ๐ฆ
i opened a bug ticket do you know if theres a way to check that status on that?
Not on my end, no. I'm sorry but afaik BSG doesn't restore items lost to bugs, and if it's unable to be reliably replicated it's a bug that may never be fixed.
Heyyyyy am I the only one who gets out of a scav raid with a bunch of stuff
And the only things it allows you to put into your stash is the original stuff your scav spawned in with?
Ah guess not
Ok, are you still at the screen?
yea I'll take screenshots of before extraction and after extraction...
No I'm out of it
Hit next and back like 20 times and nothing changed
So I just hit next and yea, said F it I'll just take the L
That's bizzare, it should've error'd out and given you your stuff.
Vew
I'll deal with it but I think it's bizarre since I've never had this problem before
That's another bug linked to the Servers, once their back to 100% there shouldn't be problems anymore.
Anyone else having issues with libary in hideout? I can't seem to build it
If only I was that far
I keep getting a server diosconnect every time i get into a fire fight
Just whip the slaves to get better internet Kimmy.
@marble hill
Real talk though, it sounds like a DC when your internet spikes so it maybe sounds like a router restart is in order?
idk, never experianced this before, its happened 6 times today
might have it on stream actually...
Someone can help Me? ฤฎ have problem with tarkov https://streamable.com/o05sm
Fullscreen is on
So just experienced a Flea Market bug that kinda outed me on half a mil.
Plus I swear there are Marketbots buying up anything at lower prices.
@heavy sundial
The bots are a confirmed problem.
@acoustic marsh
Try swapping to borderless then?
Yes
Half of my rubles just disappeared from my stash... I had around 700,000 and now I have about 450,000
I didn't make any purchases or trades they just merely vanished
Not in there
You're capping
I have no idea if people who live in Russia have a advantage over buying stuff in the first second in traders or if there are god damn trader bots in the game
there is a way to beat the bots
its 50/50
you have to spam purchase and y both at the same time
I've been able to beat them a half the time
@formal dagger no, just tried to buy wires back to back to back from different people, some in quick succession
Which handguard fits with b33 for ak? @ me please
Use the preset button on lower part of ui. Load the default build for a desired weapon and it will let you tryout all the mods you can fit on that weapon without actualy owning the gun or the mods
You can save the build and just press buy all button and it will buy all the mods, weapon and build it for you as you designed
still having this problem
last night and now i woke up
just boots me out when shooting
only with PMC raids
Is this chat official support or just community helping each other out?
holy fucking shit
yo my friend is getting this error https://i.imgur.com/QkdrJU7.png anyone know how to fix it?
welp
what quest
does upgrading from standard edition to eod require account reset?
No it doesn't
I have a problem with the hideout, the timer seams to restart when im building diffrent buildnings
can i keep my secure container (and sell it) i but it in my stash before upgrading my account?
Hello, when i launch the game the screen goes black but i can see my mause, i cant al tab or ctrl escape
<@&521631248536305664>
Hello, try to reinstall the game and to update your drivers.
i tried it
i joinmned the game but i opened the game today and is the same thing
there sint any other solution?
isnt*
Invisible scavs are still a thing. GG.
like getting roles? I did it but I don't see voice channels yet, did I miss anything?
nevermind foud it
@queen marsh that's most likely caused by the (currently broken) fullscreen mode. You need a config file that launches the game in windowed mode so you can change it to borderless window after that. I can send one here in a few minutes.
@teal rose how do i do that?
@raven path the graphics settings has been reset to default and set the (currently broken) fullscreen mode as default. You need to adjust the settings and change it to borderless windowed ingame.
what are the chances of me being able to run this game on a laptop with integrated gpu i5 and 8gb of ram at 1600x900 with all graphics on the lowest setting
my fullscreen is fine idk bout others
Alright @vivid briar.
@vivid briar yeah it works "alright" or "fine" for some people, but not for many others, sadly.
I only have a Vsync issue with it, but for others the game doesn't even launch with it.
@queen marsh you can find the local.ini file you need to replace in your Documents > Escape from Tarkov folder. This is the file you can use: https://cdn.discordapp.com/attachments/521614489884295169/640719416698470420/local.ini
It will launch the game in windowed mode 720p, so you definitely need to adjust it afterwards. Just make sure to use windowed borderless instead of fullscreen.
u think I can run it at 60fps?
Do you have a dedicated GPU in there?
You will be able to run it, but don't expect 60FPS all the time. I can send you a config file that should run fine in a few minutes.
i deleted cause i'm a dummy, ignore it 
^
@Koe#3216 this config should be alright. You need to paste it into your Documents > Escape from Tarkov folder after you launched it once. It will launch it in a lower resolution and in windowed mode, so you need to set the resolution to 1600x900 and set it to borderless windowed afterwads.
So I just did the quest "An apple a day - keeps the doctor away" and only got 100 health points not the 200 its said I would get, I've put in a bug report but was just wondering if others have had this issue and if so has BSG commented on it?
when i try and load reserve it crashes and says
Try to do an integrity check using the launcher, make sure the game runs in windowed borderless instead of fullscreen and check your graphics settings in general.
Is it running in fullscreen mode?
Yeah the settings have been reset with a recent update.
I don't know what is causing it, but a lot of people are having issues with it, including not being able to launch the game, random crashes and freezes, Vsync issues and not being able to join certain maps.
It would be great if the default window mode wouldn't be fullscreen while all those bugs are there so people that are affected by that issue can at least run the game, but I don't think we will get a hotfix like that before the other bugs are fixed..
every single time there is a new update my laucher gets completly fcked with new problems, now im getting an "error about pathfile to levle 43", anyone else with shit like that?
Try to do an integrity check and make sure the drive you installed the game on is fine.
old road gate and warehouse 17 are which old exits ?
Old road gate is where the car waits for you near the dorms. Warehouse 17 is a warehouse in the area that connects the construction site with the east end of the road where a temporary PMC exit is.
I don't know the commonly used name for the area where warehouse 17 is. Me and my teammates just call it "L" because it is shaped like one.
Okay thanks a lot , I was right next to it xD
๐
Hello guys, my sound crashed and now I dont have any kind of sound ingame, do you know any fix?
Buy only for tarkov the rest of progams work fine
Did you try to reboot your PC?
Yep
You can try an integrity check using the launcher.
Done, and no sound that is why ask you guys ๐
Guys do you know if Tarkov is optimised for Ultra Wide Monitors yet?
@vocal kindle does it show up in the sound mixer in the bottom-right?
@slate crystal what do you mean with "optimized"?
Yep and no sound coming outta there
I mean will the game work with 21:9 aspect ratio
Yes.
cheers
@vocal kindle is it on the same audio device as the other programs?
hey, wondering if anyone can help, i currently own an EU version (standard) of tarkov and want to upgrade to EOD, i now live in canada and if i upgrade from here will my version change to a USA version?
@vocal kindle You can try to check your windows sounds settings to make sure everything is alright there as well.
Kaminsky typing intensifies
@terse plover
Reserve is a very much broken right now and the Devs have admitted that it's a problem and their working on it. However from a tech support perspective, I 100% appreciate your very through documentation of the problem.
@inner star It should stay as EU edition
@viral granite thanks big lad ๐
@inner star Just incase, make sure if it says anything about the region it is for, cant be to careful
just incase it did change me to US region, would i no longer be able to play on EU when i move back?
Your account would be region locked to US but, you can upgrade to EU edition for around $10, im not 100% sure about the price + tax
Is there currently a system requirments page for the game?
ahh okay, thanks. top lad ๐
@slate crystal I'll find it for you. One sec
Thanks
Ok this is quite weird i managed to fix it but in a way I may not be able to replicate ๐ Thanks @teal rose
@slate crystal MINIMAL:
OS: Windows 7/8/10 (64 Bit)
Processor: dual-core processor 2.4 GHz (Intel Core 2 Duo, i3), 2.6 GHz (AMD Athlon, Phenom II)
RAM: 6 GB
Graphics Card: DX9 compatible graphics card with 1 GB memory
Sound: DirectX compatible audio card
Network: permanent connection to the Internet
Disk space: from 8 GB
RECOMMENDED:
OS: Windows 7/8/10 (64 Bit)
Processor: quad-core processor 3.2 GHz (Intel i5, i7), ?? 3.6 GHz (AMD FX, Athlon)
RAM: from 8 GB
Graphics Card: DX11 compatible graphics card with 2 GB or more of memory
Sound: DirectX compatible audio card
Network: permanent connection to the Internet
Disk space: from 8 GB
ok great, cheers
I would say 16GB ram, and an SSD aswell @slate crystal
Just to cut down on loading times and memory leaks
@viral granite
@inner star
The EU version is the 'Global' version, so there's so sort of region locking if you currently own that version.
yeah thats all good. Are you able to confirm the game works with a 2560x1080 res?
It should be able to be launched from anywhere.
It works fine @slate crystal.
@slate crystal he was asking if it changed to US edition if he could play it in EU
Na Colonel im asking you if it works!
^
@slate crystal Yeah it should be good
What Virazy said, it should work.
haha cheers. @teal rose thanks for the reply aswell. just wanted to check with a mod aswell as the game has quite a meaty price tag
Ah right, to Primms original question.
No, if you update to EOD with the EU version, just because you're in Canada now it won't move you over to 'Other'
Also, ViRazY is always in support chat helping people out, he/she probably knows more about this stuff than me
@slate crystal ๐
Haha good to know Colonel. ill keep it in mind
thanks @formal dagger
One last thing, when im upgrading, it says "61 euro will be credited to your balance, you will have 61 euro on your balance" what is that meaning exactly?
idk if im being stupid or its the english
It's just bad english. 
I guess it means you need to pay 61 euros.
^
aight i was thinking is it charging me 61 MORE to have on my "balance" just making sure lmao
Can you guys push maybe next couple updates a fix on a visual market bug ?
No one here is a dev
I'm sorry, we're just a volunteer tech team, we don't actually work on the game.
However if you send a bug report and document the issue with Screenshots, that's the best way to get the problem known.
That usually happens when you split all except one bullet from a full stack afaik.
yes sir
That actually is a bug caused by item server desynch, so once the servers are working 100% that shouldn't be a problem anymore.
Bruh people make mad money using bots and it's really anoying
has anyone gotten stuck on loading profile since they were supposed to have it fixed?
@fading umbra the devs are working on it.
Hey, i have a question about Upgrading to EOD, if I upgrade NOW, will i have to reset my Account? will it even work, cause you cant reset the first 3 weeks, or will i just get the upgrade stuff?
Everything will be sent to your account and your hideout will be adjusted.
However due to the servers currently, that will take some time, I won't be instant like it used to be.
but, i wont have to reset anything
Nope.
100% sure?
Yup.
ok thanks
That's how it's been since .11, and if anyone tells you otherwise they updated pre .11.
I'm afraid not. Welcome to Tarkov, I guess.
well, thanks for the help, but i will wait some more, a bit too expensive
๐
That is understandable.
Re 10.5 but yeah. You could increase one at a time but tax will add. Eods advantage is the season pass for new maps gear etc
@frozen delta
Sometimes when you're in a extract zone, the office being one for scavs, it won't show your extract timer if someone has extracted there before. As for the loot not being there, generally if you move back and forth at the end screen it will error out and pop back up.
Hi guys i need help
when i got RB-RS key after try to sell flea market
after game is stop
Second time I hear about issues with this key and the flea market. Could be that it's just bugged like โฌ and $. Just wait for a hotfix and report it in the launcher.
ok thanx bro
@toxic axle
Do you get the checksum error or the backend launcher errors?
@formal dagger i get issues just saying i can not connect to http://cdn-11.eft-store.com/ClientDistribs/0.12.0.4921_85a789c9-a7f0-404a-8be3-d07ad7ffdc3f/Client.0.12.0.4921.zip
or the launcher one if i try and download the latest version of the launcher
Make sure it's not blocked by your firewall/router then.
I cant connect to any of the file servers anythign
That's been a oddly common problem lately, he's also checked that already.
Alright.
I have no firewall
I was reading the conversation in #eft-chat
It just, stopped. Like a few others have been doing.
only other option is if someone fucked with my router settings but im the only one who can access those
I can help you, but I wanna ask some questions to collect some data, is that ok?
Alright
Have you applied any firmware updates to either the router or your ethernet driver recently?
No. Same firmware since ~2016.
There are some server issues right now again in general I feel (just had some disconnects). You can try to play with your firewall/router and DNS servers though.
Have you also checked to see if your ethernet cable is coming loose? It seems that the launcher is incredibly finnicky, I had a support issue earlier where they couldn't connect to anything BSG but everything else worked fine.
^ I had that exact issue when using Googles DNS server (8.8.8.8 and 8.8.4.4).
no issues with connections just issues with connecting to bsg stuff
So did you visually check your ethernet connection in the back of the computer?
yes
Ok.
and my dsl line and everything inbetween
What region are you in and who's your provider?
South eastern US and AT&T
Hey Vir?
Do you happen to know where that particular CDN server is located?
Or would you be able to find out?
I can try and find out.
Currently on my way to the extraction point. I will take a closer look at the network issues after that to figure out why so many people are having issues.. Including myself.
A lot of the users having connection problems to the CDN seem to be using related providors.
Im seeing some issues with packets in my router logs.
Are you able to use this DNS server: 198.101.242.72
Reading some from a specific IP as a DOS attack
That might be what's happening, packets failing to authenticate and being dropped.
Oh my god.
I had issues with 8.8.8.8 and 1.1.1.1 so far.
Please tell me this entire issue isn't because of the origin server retrying too many times too quickly.

Try giving that particular IP a exception then? See what happens.
Yeah I feel BSG did something funky on their end as well. ๐
If we just sussed out a major problem, and it's such a stupid reason/fix, I'mma flip my shit.
Anyone know how to fix broken stash slots?
Lemme do some digging real quick
It's caused by item server desynch, really the only fix is just waiting for it to go away.
Also Victor, even if that doesn't fix it, I can't tell you how much I appreciate working with technically literate users.
Its not a problem
I had never changed the dns server on this computer surprisingly. I know i did on my old one.
My router wont let me add ip exceptions from what i can see
Is it one of those provided routers or router/modems or do you have your own?
It a personal modem. but its super dumbed down for your average consumer
Ohhhhhhh
Yeah. WAIT\
Oh, find something?
I got the current launcher downloading from the website now.
And i turned off some dumb settings in my router that "provide connectivity fairness"
170.249.191.10
wait not that one
198.101.242.72
You can try to add a backup DNS server like 1.1.1.1 to be on the safe side.
..even though that one caused issues for me as well.
1.1.1.1 is more formatted for mobile devices tho
yeah. im going to install the launcher and see if this one will let me install it
high yield transfers usualy slow down through that
THE UPDATING LAUNCHER BAR IS MOVING
Keep in mind that the one you selected right now is "Alternate DNS", which has an adblocker built in.
If some other websites break, you can try a different one temporarily.
Thats acceptable.
Looks like we got there Victor
My connection is too slow to deal with the high amount of ad scripts and stuff on most pages
Hopefully we can use this info to help other people too.
I hope you guys can too
Only thing that's gonna be annoying is that it's gonna vary from country to country.
Please tell us if that DNS server stops working for you. ๐
Are you frozen on 8 seconds?
it just ticking
Allllright
Not the server just drops me from the game and then I lose my stuff
Good thing I just ran factory with a pistol and nothing else
Wheres the looking for group area or
Literally open a door and boing server connection lost
@clear breach you need to check #521628660298678283.
@clear breach
You need to accept the rules in #521628660298678283 then #pvp-lfg will be visible.
before was
Already checked it.
You should be good now
thx
I've been getting that issue too, I think it's because of their new aggressive culling system.
ok
@spark zenith
When did this start, and how long have you been playing?
Any one down for Labs?
But I reinstalled the game for 0.12
Go in Duo Echo
That's not what I meant. 
If you're looking for people to play, please go to the proper channels.
@spark zenith
Servers are still popping in and out, try adjusting what servers you connect to on the launcher if it continues to be a problem.
okay i'll try that thanks
Hello i have a problem were when i start the game it starts and works then when i play it again it says im tabbed in but freezes my whole pc then i leave it to load and it doesnโt then I reinstall it and it fixes it once then it happens again. Anyone have any idea how to fix
Try borderless windowed instead of fullscreen.
Can't sell Euros game just freezes and have to hard reset computer @here
Yep, that is a know issue, same with trying to sell USD, just need to wait until Niki fixes it
also @here does nothing
Is anyone else still having the stash errors when moving stuff to specific slots?
Just ran as my scav "because ive been unable to play as my main character ever since I bought this game 4-5 days ago" And every time I finish a match Nothing I got in the raid carrys over. All i get every time is just the same items my scav started with. Nothing else saves EVERY time. And yes I extract. I litterally can not play this game its been 4-5 days. wtf is going on ???
That's the error I still get
Go into your stash and move shit around and back out until you find the slots that are corrupted
For me, it was an AKS-74U-sized slot
So I just made an outline around the corrupted spots
fuck this. I'm not going to play mine sweeper to find out what parts of my stash are "unuseable"
i cant install the game, any tips?
dont. ive had it for 4 days and I've never once been able to play my main charcater. Only a scav every 30 m ins.
this is a joke.
@scarlet grove
What error do you get?
@dusky lodge did you try to select different servers?
@dusky lodge or what did you try in general?
He did, I was unable to assist him a day ago.
so i install all of the game and it checks it. then i get a message that says it mismatched? or something like that
Is it something like checksum error?
thats it
battle state wont refund the game right? I need to go through my credit card provider ?
@dusky lodge what exact issues do you have? Any error messages?
ViR, I think he's already made up his mind.
im over it brother. sry man
Yes, you will have to process it as a chargeback however depending on how your bank or card holder processes them you could be denied.
I haven't heard of anyone getting denied though.
As for you Jesus
yes?
Check to make sure you have nothing else running in the background and check your physical connection to make sure that it's not the slightest bit loose. The BSG launcher is a bit finnicky.
Though @dusky lodge
I do apologize for all the issues you have been having and I'm sorry that we here and support have been unable to assist you, but to be fair you did purchase a very much under construction project on the cusp of a very large patch that actually had a user influx so large that servers are still straining under the load.
@scarlet grove
Anything that would be downloading at the same time as the launcher could be causing the issue.
I don't think Wallpaper engine would though.
ok thanks alot! ๐
After a scav run, I see "exp" that I earned, however I notice it doesn't add to my overall "exp" that I am earning. We don't accumulate "exp" on a scav run?
nope
You don't get PMC EXP on a Scav run, no.
Whoa, keanu reeves "no way' it just shows you the exp you earned but don't keep? ๐
You level up your Scav tho
Can I see that somewhere?

I don't believe so.
๐
kam gets a โญ


New feature, Hanger and Parking are now optional exits where you may or may not be able to open them,
yeah
Holy shit
scavs have their own stats like your pmc
you can only see your scav stats in raid
different person name etc, but stats are the same
Huh
Either way, it seems the error that me and FrogJK have is fairly common
And there's no fix that I'm aware of so I might have to wipe myself I guess
What, you can't self wipe for another 2 weeks
Well Frog was saying he couldn't play his PMC, but he posted screenshots from Labs so ...
What's the exact error you're getting Intrude?
His original complaint is the corrupted stash error
Ohhhhhh
I have an AKS74U-sized corrupted slots in my stash
That's because of server-side desynch of the item server. BSGs still having issues from the massive influx of players, and since they don't physically own any game servers their really at the mercy of the providers.
So if you drag and drop anything into one of those spots, it errors out and resets everything you moved. So he didn't realize it was just one or two slots probably and the error only pops up after you press "continue" which is what pissed him off
Yeah that's what I figured was going on
So the question I have is whether this is something that can be fixed retroactively, or is it a "going forward it won't happen fix" but I'd need to wipe to resync
Whatever this latest patch did, my framerate has gone to crap, again...
If it's something that can be fixed retroactively, I'll keep playing around it. But otherwise I'll wait it out
I guess the frustrating part about people like Frog is, on one hand it's a completely legitimate complaint, on the other ya'll literally signed up to play a very much in-progress game.
As far as that Intrude, in the past it's fixed whenever they end up restarting the item servers, but that usually only comes with technical patches since they've got a large player base to keep active.
Yeah no problem
I was just curious if it was something that could be fixed without wiping progress or not.
But it seems like it can, so I'll keep playing
@open echo the graphics settings have been reset with a recent patch.
No they haven't.
Yes they have.
My settings were exactly the same as last I launched the game on Friday.
So unless the game doesn't report the settings being changed, you are wrong.
[7:07 AM] GTB79 (Hat Gang): @news We have installed a hotfix, which aimed at improving of game stability. The hotfix is available to download via the launcher.
ATTENTION! After updating the client, your graphics settings will be reset to the โHighโ preset.
Sometimes it doesn't
you may have to delete your settings .ini to reset it
I guess I can try that.
Make sure to use borderless window after that. Fullscreen causes a lot of issues as of right now as well.
๐คฆ
Make sure to check for updates manually as well.
Why would it have to?
Now that is honestly a very good question.
I mean it's a basic nomenclature thing.
I mean, yk just told me to delete settings.ini
I blame russian > english
how do you use hanger and parking exit now in labs the normal activator won't work
bug when selecting EUROS to sell in flea market game crashes, 3 people same problem
@wide tartan That is a known issue. You need to wait for a hotfix, sadly.
ok thank you
Yeah... It's the Tarkov patch that broke my framerate.
30 FPS on Interchange with pretty low settings.
Locked at 30-31?
Specs?
Sometimes above 30.
Ryzen 5 3600, 32GB of RAM, and a GTX 1070 at 1080p
More than enough to run Tarkov at at least 70 FPS
Try to check the integrity of your game files using the launcher.
My GPU is basically getting no Utilization
The game is acting like it doesn't exist.
Unless it's in the Menus
Are you using fullscreen?
Borderless Windowed as you guys suggested.
How do I check the integrity of my game files in the Launcher?
There is a little dropdown menu near your username.
Ah.
There you can check the integrity and clear the cache.
Still nothing.
@open echo
I know it sounds weird, but turn the settings up.
Still 30 FPS basically locked, and less than 40% GPU usage.
I tried that too
Trust me.
Low settings shunt everything to software rendering.
Wait
So what does your settings look like right now?
anyone know how tarkov might perform on a system with a ryzen 5 2200g + rx570?
Give me a few seconds
Fine @hasty plaza.
Did the devs make all the maps darker? Today, every map is way darker than yesterday? Need to know if this is on my end or BSG made changes to the lighting levels.
They did adjust the light levels on most maps
thanks
Is it installed on an HDD? @open echo
SSD
disable the texture streaming, move it to medium.
Move the Overall Quality to Medium?
Try to set the shadows quality to medium as well.
The texture quality to high of medium.
My 1070 can't hold all of the High textures in it's 8GB of VRAM, as far as I last checked.
Well, texture streaming won't make it better for you.
I can, obviously try again.
Ryzen 5 1600 and GTX 970 here
That gets me 40-70 depending on map
Which, should make me see ~50 to ~80
Since my GPU is vastly more powerful than yours
And my CPU is, fairly more powerful.
Ye
is the bug with flea market have anything to do with my listings just not showing up at all?
I keep getting a Application Error - The application was unable to start correctly (0xc000009a) Click OK to close the application. How does one fix this ?
@red zephyr you can try to verify your game files using the launcher.
There is a little dropdown menu near your username.
Ok Thank you @teal rose ill check game files and check cache totally forgot about that
i just restarted my game and got that too hmmm
Yeah... That made it worse @formal dagger
That's bizzare.
Went from at least 30, to never hitting above 21
What CPU do you have?
reshade getting blocked right now?
Like, 8 Firefox tabs
i mean, im using an older version, just started giving me errors about it being blocked... used it for like 2 months now without issues @teal rose
that started today?
What error did you get exactly?
second
Limited down to 4 Firefox tabs, trying again.
I can't launch my Tarkov, just instantly quits and returns with a battleeye
Using Offline Raid on Interchange to test framerates.
@open echo
Honestly the best thing I can say is just keep tweaking your settings until you find a sweetspot, though with your hardware there shouldn't be a problem.
Have you updated your GPU drivers?
My Drivers? Yeah, there was a new one today.
21:34:09: Starting BattlEye Service... 21:34:12: Launching game... 21:34:23: Note: File blocks can be ignored if they don't cause problems with the game. 21:34:23: [INFO] Blocked loading of file: "C:\Battlestate Games\EFT\opengl32.dll".
(0xc000009a)
Tried it with both the slightly older one, and the new one.
I get the same thing man.
ffs they had to ruin the fun
Uninstall your reshade and it works.
Why use anything like that anyway?
Makes the game look prettier lol
i like my minecraft green grass
@steep basalt do you run reshade?
yeah
I think thats why tbh
The game looks fine as-is though.
since like 0.9
@open echo it has almost no colors for me... i like it to be more colorful
Dude
Same I think thats whats causing it
Alright, ReShade discussions aside.
Skip is having problems with FPS, Krum and Xutsi is having issues with BE
Is anyone else here for support?
its just a preference, the battleeye issue is with reshade
You can try even older versions, of course. Could be that BE blocks anything like that completely now though.
Testing going down as low as possible, literally everything as low as it can go.
you might want to try raising your graphics
Hey dingdong, I tried that already.
hey moron, atleast my game works
yk was already trying to help me. I don't need more input.
yeah and you didn't have to be rude
@formal dagger I solved it with removing reshade.
I mean is it running in the background?
Are you doing any sort of OC?
Could you close ANYTHING like that and try again? Things like afterburner, geforce experience etc.
Firefox if possible.
I have my GPU VRAM at +300mhz, no Core OC on it.
My 3600 is running with... wait...
I don't have Ryzen Master open...
That shouldn't be causing issues at all.
Ok, just thought my CPU wasn't running in PBO Mode.
Unless you for some reason set the clock speed to 1GHz in the BIOS just to use Ryzen Master and change it to the defaults. ๐
Ow... I almost shattered my eardrums because audio is set back to 100...
Accedentially fired a bullet while trying to tab back into the game.
Please try to close everything except for EFT and maybe Discord and try again to make sure nothing running in the background is causing the issues.
Even things like Ryzen Master, Afterburner and GeForce Experience.
Alright.
Discord and EFT are the ONLY things running right now other than my OS and anything it's doing.
Setting are on As Low As Possible.
For testing purposes.
So... Something is the culprit that is outside of EFT
Using the FPS 1 command I get ~60 outside of Interchange and ~80 inside the garage area.
Launch every program you had open one by one and check the FPS.
Yep...
Start with geforce experience..
I have a feeling it might be GeForce Experience.
Same here.
Geforce experience is just.. bad imo.
You don't even need it to install drivers.
I'm going to run it as-normal, and then turn off the "overlay"
Just to make sure it's the program vs the Overlay.
Alright, GFE is the problem!
I'll relaunch Tarkov after having turned off the Overlay.
Just to make sure it's not GFE itself.
I may just do a clean install of the Drivers and not install GFE
But then that means I have to watch the Nvidia Website every so often to Update my Drivers...
hey it could be worse, you could have an amd card like me and get drivers every 6 months and half they time they break something
That's not the experience I've had with AMD but okay..
It is with their GPU division...
Manually updating is better in general once you got used to it imo.
Oh if we're talking about AMD GPUS
My first ever one actually shorted and caught fire

The 5700/5700XT drivers are still a shitshow last I checked.
My Radeon VII uses ~80 Watts and runs the game fine in 1440p High settings. Nothing to complain here.
i had to use drivers that were almost a year old for like 6 months because their new ones made my mouse freeze for a second every 5 seconds or so
Yeah, it's flat out just GFE being bad.
^
Welp, at least I got to the culprit.
any support able to help me out got questions about trading related things
@formal dagger dude lit same , my old amd gpu basically melted it self
@radiant cedar
You can't list money at the moment, and the flea server is kinda dying but BSG is on it.
Posting USD and E will crash your game
what u mean list money? i just asking for some info ๐
Apologies, it's been asked a lot today. What do you need to know?
about?
come join channel for sec wont take long
and what u mean btw flea market is dying? is that cause the bot things? or
No, no, the servers are just being very chunky at the moment.
chonky servers, flea listing bugs, the norm tarkov things
As for joining, I'm afraid I'm unavailable at the moment, I can answer questions here however.
oke oke fair enough.. i wat just wondering if theres any way to buy things xD cause it apparently seems to be gone before u can click even if u spawn.. and well market should be fair place to trade.. but hear alot of bad things about market being run by bots special programs that make people able to buy 3 seconds faster then people in game stuff like that?
Bots my guy, they will buy the hottest item as soon as it opens
Nothing we can do about it, bsg is/soon working on them
The bots buy cheap and just resell them for higher
But normally after a week those early quest items are cheap
And people just sit there and spam Y to buy it in hopes to

look how many buys in few mins.. fix that with uhuman response times and ur done.. instant ban anyone that gets trading above 5 within a day.. and bots are gone
just limit it
Limiting buys?, yeah that won't ever happen
Granted 99% of them are bots and the 1% are the people that mash f5 to refresh and spam Y
hmm
but this thign is going on for many resets why arent they fixing it earlier and so called working on it " now" u sure thery are?
Anyone having issues logging into the game? Was fine last night, now freezes after every time I hit play
What sort of error are you getting?
No error message it just gets the spinning wheel where my cursor is and stops responding. Locks my task manager up too so I have to restart my computer every time
Just upgraded my comp and everything else is working fine
No how do I do that
@sick lynx most likely a fullscreen issue. I will send a config file here in a few minutes.
Right there m'dude. It's super easy.
Thanks I'll try it out in a second
You can try to replace your local.ini file in your Documents > Escape from Tarkov folder with this one: https://cdn.discordapp.com/attachments/521614489884295169/640719416698470420/local.ini
It will launch the game in 720p windowed, so you need to adjust it later. Just use borderless windowed instead of fullscreen.
When I open the local section up I am not seeing local.ini or do I delete everthing
Everything*
Unfortunately yes it is, battleeye blocks the newest versions, old version still work
aw.
Either find an old reshade version, or use nvidias freestyle
or whatever amd might have
AMD has something similar, yeah. I don't know the name though.
@sick lynx check the integrity of your game then.
Like Kaminsky said.
Ok I switched the file and it works. Thanks guys!
Well now it just has the escape from tarkov but not options below it lol wtf
Nvm we good
hi theres no way for me to react in the setup channel
Did the lobby fps limit stop working?
@sleek orchid
Got you settled my dude.
@mossy nest
I don't believe they removed it.
@formal dagger no, the option is in the settings, but it dosnt work for me, it worked a few days ago i'm sure
Mmmm
If that's the case, try verifying your game integrity, sometimes Tarkov just likes to break itself.
didn't see this chat
Does anyone know how to fix the "file checksum" error?
@formal dagger file integrity check fixed it, strange, but thanks, wouldn't think of that in a million years
@onyx scaffold
That usually happens when something in the background interrupts the download or if your ethernet cable is loose. Try double checking both of those.
๐ @mossy nest
@formal dagger I'm Wireless so ๐คท
How far are you from the router?
I'm in the same room as it
Hrm. Would it be possible for you to plug in, then attempt the download again?
No ethernet cable so that option is out the window 
Does anyone know what to when you get an authorization error
Can you provide a screenshot of the exact error?
@onyx scaffold
IF that's the case, try and close anything else in the background that would be downloading anything or have any sort of connection to the internet besides Discord and the Launcher, then try again.
I'm surprised the Devs haven't fixed this issue.
The issue usually comes from a issue with the users connection, thought it is caused by the launcher being a bit finnicky.
I accidentally converted all my money into dollars. When I go to the flea market to trade them back for roubles, it won't let me list them!
thanks dad
@lusty vapor
You cant list dollars, roubles, or euros on the market at the moment.
It's a known bug, their currently working on it.
It's actually even addressed on the launcher.
@formal dagger Ooph. I was able to before and now I can't
Then you might've just gotten lucky, I haven't been able to list any for a little over a day now.
sucks when you dont know what to fix so you can play the game
Fenrir, can you provide a screenshot of the error?
i dont have one rn i got an authorization error then it kicked me out of the game I have also had a problem where i got stuck on the loading profile data
@lusty vapor
Go to your EFT folder, into the battleye folder, then run the Install_BallEye.bat
i can try to load in and get the message again but it takes a while for it to get to that point
@mellow yarrow
What have you done so far to try and fix it?
reinstall, and got a ssd and downloaded eft on the ssd but still the loading issue,
So I'm going to assume you've restarted the computer?
anyone ever have an issue where your game crashes when it says awaiting session start? if so how do i fix it, my game was working fine yesterday.
@gilded zephyr
Are you trying to load into Reserve?
yeah I have tried restarting and loading again I have ran the launcher as admin as well
Have you reinstalled the Launcher?
yeah


