#community-support

1 messages · Page 463 of 1

formal dagger
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Though does the problem only start with Customs or other maps?

onyx bobcat
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on interchange too

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but on interchange i can't even deploy

tropic obsidian
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so why the fuck did my pmc just die? i was running and no blleding or any other effects but my hp was at 130 hp. no black limbs or anything i was just low hp and i suddely die out of nothing? wtf dude

onyx bobcat
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um

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maybe ur head was blacked out

formal dagger
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Might've been shot at very long range with a suppressed rifle.

onyx bobcat
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or that

formal dagger
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Or hydration might've been low.

tropic obsidian
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yeah nvm a pmc killed me. i didnt hear ashot at all

formal dagger
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Yea past like 200m you won't even hear a poof.

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I snipe a lot and always get loads of hatemail calling me a hacker. lul

onyx bobcat
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lol

obsidian salmon
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Kam when we doing that again

formal dagger
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Throat is fucked and I can barely speak

cosmic beacon
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why is dificult to play scav in interchange (more then 8 minuts of matching)

formal dagger
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Depending on your region and time, there may just not be games up, or you may just have the long matching bug.

cosmic beacon
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eu server..

obsidian salmon
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Doesnt help that EU server pretty trash

formal dagger
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Try manually selecting servers on the launcher, that seems to help other users.

twilit oasis
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Is duo matchmaking still bad?\

obsidian salmon
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MM hasn't been bad for a few days now for most

onyx bobcat
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Seems like a quick PC restart solved my issue.Either that or the game crashes only when i have gear on me

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At least this hatchling run got me a m700

sweet lynx
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Hi

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I just purchased the game using bank transfer (ORIGINAL EU PRICE) including fees and tax but had a stupid chrome vpn enabled. I would appreciate if you could correct the version to EU, thanks

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username: vasterasjontek

obsidian salmon
sweet lynx
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Okey, thanks. I did that aswell

obsidian salmon
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I'd assume you are EU and your game edition is NA or RU

sweet lynx
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Yes, correct

rustic kiln
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how do i trade in gift cards for account balance

obsidian salmon
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It's basically just a waiting game, or you can spend another 10 usd to upgrade game version to Europe

sweet lynx
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I cost the same as the game to upgrade

obsidian salmon
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It does not

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I mean that

sweet lynx
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I paid the same ammount as EU

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cause i paid with bank tranfer

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354.47 SEK to upgrade to EU

obsidian salmon
sweet lynx
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For me it is 30

obsidian salmon
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Not buying the game again, just paying to move region basically

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Or just wait and see what happens from Support gets back with you

formal dagger
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You have to have one of these types of cards.

sweet lynx
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I wanna use bank transfer, Paypal is down on their website and creditcard got rejected cause the site/service seems blocked

rustic kiln
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I do but how do i check my balance to see how much i have

formal dagger
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On the card or Xsolla?

rustic kiln
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On Xsolla

sweet lynx
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Xsolla

formal dagger
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That I don't know, because I've never used that method before.

sweet lynx
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Im not going to buy 70$ in total for the game

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I have already paid the exact same amount for RU as EU

obsidian salmon
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I'd assume the gift card needs to be enough to cover the entire cost

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I am not sure if we can just add a few cards to get the entire amount you need

sweet lynx
formal dagger
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@sweet lynx
You'll have to wait until Support gets back to you to get your version fixed.

sweet lynx
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okey

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Well, this sucks

formal dagger
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It's a simple mistake, at least you won't make it again, right?

sweet lynx
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Why should i buy the game 2 times, so yes. correct

obsidian salmon
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You are not buying the game twice

formal dagger
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Shoot pls.

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You're not helping.

sweet lynx
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There is no reason to buy it twice, right?

obsidian salmon
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You already own the game, just in the wrong region

sweet lynx
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what?

obsidian salmon
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You said you bought the game but it gave you the wrong game region

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You are EU you said it gave you cis

sweet lynx
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Yes, correct

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So you mean i have to rebuy the game?

viral granite
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No, you dont

obsidian salmon
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again no

sweet lynx
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This is confusing

viral granite
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There is a way that you can change your region to EU (no region lock)

obsidian salmon
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You have two option, wait for support because you contacted them

sweet lynx
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To upgrade to EU, but it costs 35 USD

obsidian salmon
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or you can just pay to change region to EU

sweet lynx
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The game cost ~35 USD

obsidian salmon
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You are hitting buy game or upgrade game version

viral granite
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upgrading costs like $10

sweet lynx
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Look at the image

obsidian salmon
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ah vat fee bs

sweet lynx
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Game costs EU 34.99€
I paid 324.95 SEK

viral granite
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yeah thats the VAT

obsidian salmon
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Yeah I'd just wait until Support gets back to you

hybrid shell
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New bug, i got strength lvl 4 and it rolled back to lvl 3

sweet lynx
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If it does not work, is it possible to get a refund and pay again?

obsidian salmon
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They should be able just to change it for you

hybrid shell
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like the levels are bugged this wipe

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couple of levels rolled back out of nowhere.

obsidian salmon
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Only thing I can think off is that you took a Stim that boosted a skill and after the time ran out it went back to normal

hybrid shell
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Nope

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I was leveling strenght as pestily did

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Got lvl 4 and after i left raid it went back to lvl 3

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im lvl 35 nearly 36

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Basically i can tell physicall skills are bugged.

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health is bugged aswell, you dont get the full points and sometimes it roll backs.

sweet lynx
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How long do you usually have to wait for support?

formal dagger
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The servers are still having tons of problems, so you might just be getting a bit of hardcore desynch.

obsidian salmon
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From the past few times I used it, roughly a day

hybrid shell
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Might be, the thing is i left the raid, went to next one hit couple of scavs and it still the lvl isn't coming back.

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pretty weird i would say.

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And i know how to avoid the server problems aswell

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I match up in 40 seconds always.

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just this issue with physical skills

fleet willow
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Все обновленяи сего установлены

vivid briar
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how do i change region?

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in the launcher

vocal cobalt
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Anyone else not getting the login code through e-mail? Contacted support through e-mail (4?) days ago and no reply. Maybe there's like an easy fix or something? Other emails are coming in just fine also checked with mail host.

formal dagger
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@vivid briar
What e-mail do you have?

@vivid briar
Do you mean changing which servers your connecting to?

@fleet willow

Я не говорю по-русски, но если у вас возникли проблемы, обратитесь в службу поддержки на сайте Таркова.

vocal cobalt
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@formal dagger can I write in PM? I dont want to post it in public.

formal dagger
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Go for it

vivid briar
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i think so, my launcher says im in USA region

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which is a lie

formal dagger
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Where are you exactly?

vivid briar
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pff

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please

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anyway i need to change it to Europe

formal dagger
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I only asked because I've had some Canadian users ask the same question. Did you just buy the game, or did it change on you?

vivid briar
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im joking mate, im from israel and ye i just bought it

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why?

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why i bought it?

formal dagger
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Ok, this is an easy fix.

vivid briar
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Idk why I got @@

formal dagger
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You shouldn't bought the Europe version, since you're on the continent just not in the named region. If you buy 'Other' the game assumes your in NA somewhere.

vivid briar
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someone is using the same name...

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@vivid briar you are so random dude

formal dagger
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Ohhhhh!

vivid briar
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@formal dagger i dont think i had any options

formal dagger
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There are two Ts

vivid briar
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oh

dusky lodge
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3 days later And I see we still have 20+ min matching.

vivid briar
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ye im in the other one aswell

dusky lodge
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Yeah im done. refunding now.

hybrid shell
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you cant refund

vivid briar
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jeez calm down bro

formal dagger
dusky lodge
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I live in the Us brother.

vivid briar
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oh

formal dagger
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Yup.

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and I understand his frustration.

dusky lodge
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federal law trumps comany policy. product not as described.

vivid briar
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well can i change it?

dusky lodge
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My bank will refind me , Tarkov can deal with the bank idc

vivid briar
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i mean does it matter if i choose the EU servers?

formal dagger
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Well, product is as described, it's just not functioning as intended.
If you'd like I can try to assist one more time before you refund. @dusky lodge

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@vivid briar
You may not even be able to launch the game since you're not in the proper region, but if you contact support they should be able to sort you out.

vivid briar
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well i did launched the game

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just didnt start playing yet

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wanna make sure im on EU servers

formal dagger
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You should auto-match to EU servers since their closer.

dusky lodge
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i gave it like a week. im over it tbh. just wanted to try this game. I've got other games to play that work 😛 ty though. later yall

formal dagger
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Sorry we couldn't be of help friend.

vivid briar
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jesus

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i hope he is joking

formal dagger
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Naw, he's not, I've seen him on here the past few days I was just busy every time I saw him or not able to do support.

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I understand the frustration as a new player, and trying to give support for an issue like this is incredibly difficult since most of it is in settings most people have never even heard of.

vivid briar
formal dagger
molten yarrow
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^ - That

azure perch
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how do i fix the bug where scav items that you extract with dont show up when you extract

molten yarrow
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back from that screen and wait

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you're going to get an error message and it will work

azure perch
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nope didnt work

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lost all that shit

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welp

molten yarrow
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you didnt wait ...

azure perch
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nope clicked next didnt get an error just sent me to the main menu

molten yarrow
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if you confirm you'Re done but if you dont claim anything and wait you should get the inventory error and be able to claim it

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yea dont hit next like i said you need to back away from the claiming window or either wait on that screen but dont continue

spare veldt
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Anyone else still suffering mouse lag since .12 migration? :p

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Game runs better than ever. Holding 100+ FPS on all maps but Reserve

vivid briar
thin mica
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wtf is wthat time to time mouse reconnects and i get window mouse to screen

molten yarrow
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@vivid briar Dont hit next just either back or wait until you get an error

mellow drum
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got a bit of a problem here that is too much to really type out here, gonna be in voice

molten yarrow
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once you get an error you should be able to claim your real loot

vivid briar
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@molten yarrow Yeah i got my loot, i was afraid i was gonna loose a fuckin tetriz lmao

mellow drum
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my issue resides around the game not launching right

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had this issue last time, i uninstalled the game and had to reinstall it to get to play yesterday, but the issues is back... again...

modest galleon
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@mellow drum I think that I am having the exact same problem. I think that it is a bug with it being fullscreen on launch and you need it to be borderless. But unfortunately they removed the setting in the launcher to launch the game in borderless and now I am stuck not being able to play the game.

mellow drum
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its not that

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i dont even get the black screen

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i get the neverending spiral

thin mica
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desctope again

mellow drum
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im on the forums about this issue and im not even getting a straight answer

modest galleon
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Why would they remove the option to start the game in a certain size in the launcher?

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Now I can't even play the game

astral yew
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cant you change it in the config?

mellow drum
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dont even know what i should fuck around with in the config file in fear of fuckin shit up

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theres no config in the game files

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only in launcher

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wtf

astral yew
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ah nvm then kinda dumb

thin mica
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screen freezez i can hear myself walking

vivid briar
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hello people! can someone help me/my friend? he is having issues with starting up the game.

teal rose
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@modest galleon you can change it ingame now.

thin mica
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now i connected back i made 2 times v and my friend told im shooting and his screen goes black

queen briar
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Just saved up enough money to buy the lucky scav junkbox from therapist but I cant because i keep getting the "Offer count is 0 You send 1" error.

queen briar
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Any tips ?

thin mica
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its out from stock

obsidian salmon
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Its sold out, it just shows a wrong error message

formal dagger
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vivid briar
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anyone else not able to start up the game?

quick root
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im having issues playing in a squad with friends, solos are fine, but squads are not finding a game. is that a known issue?

formal dagger
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@vivid briar
What error do you get?

@quick root
Someone in the squad may be suffering from the matching bug, also sometimes different party leads can make a difference in matching.

quick root
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thanks

idle shoal
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i think the 3d model of dollars are bugged... my game always crashes every time i try to sell it in the flea market or i inspect the money... both situations the 3d model appears, so i think there's something wrong with it

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anyone else getting those crashes?

obsidian salmon
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Listing USD and E on Flea will crash the game, its known, not much can be done about it for right now

vivid briar
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there is no error message... the screen either goes black or stays at the desktop and the windows loading mousebutton appears.. and also cant click on anything and with difficulty he can start the taskmanager to kill the process but if that doesnt work he needs to fully restart his pc. @formal dagger

obsidian salmon
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Question, when he launches does his screen flash black a few and then crashes?

vivid briar
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yeah that happens

obsidian salmon
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Does he have a gtx gpu

vivid briar
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gtx 1080ti

mellow drum
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faalsno, same shit here

obsidian salmon
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because everyonce in a while i get a flashing black screen on launch and starting nivida recording allows me to launch

mellow drum
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i get desktop but i cant click on anything and i have to restart the computer to force close the game

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to play it yesterday i had to uninstall the game

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and reinstall it

vivid briar
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and after that it worked? @mellow drum

mellow drum
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yeah but i have the same shit happen to me again today

vivid briar
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after you played? or from the start?

mellow drum
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today from the start

vivid briar
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hmm

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@obsidian salmon it appears the nvidia thing helped lol thanks so much friend

astral yew
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wait what did you do

obsidian salmon
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Ha, I knew it, it's rare when I get them, just need to start recording and end it when you get in the menu

vivid briar
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@astral yew read what shootmeup899 and me talked about 🙂

obsidian salmon
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i wanna say its the new drivers may cause it

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but tbh no idea

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but thats good hes good to play

vivid briar
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yeah that or soemthing else nvidia related

astral yew
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so what exactly did you do

obsidian salmon
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launcher open

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start recording via nvida

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should launch normally

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and just end recording once youre in the menu

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alt f9 is the key bind

mellow drum
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doesnt work

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tried it

vivid briar
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anything on the server connection lost bug?

opaque crag
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what is the best way to report cheaters?

mellow drum
obsidian salmon
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@opaque crag
If you have video proof of what happened, then you would need to post that on the hacker thread on the Forum, names and screenshots do not count

vivid briar
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@vivid briar i dont think there is a fix yet

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damn

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I've been looking all over

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I get that and the "bad service version" error that boots me from the game upon joining

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just lost a scav because I can't join the game

shell thorn
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so ive just lost everything in a labs raid because of server connection failure

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what do i do about thsi?

golden spire
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hey so when i click reset my profile on the website, it says that i can do it again on 17th. but when i go in game it hasn't reset my profile

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what do i do?

rustic kiln
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Hey does anyone know can i use a prepaid visa card to upgrade my account

zinc iris
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anyone know where 'game support' is? It's not on the list

formal dagger
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@rustic kiln
No, it has issues with the charge-back security method.

zinc iris
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ah

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I got it

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thanks

fossil bloom
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are you logged in?

zinc iris
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yeah it works now. It said 'go to the support section' so I clicked the big button saying 'support'

sick python
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anyone else get a bug where the IFAK gets treated as an AI-2 with the effects and animation?

formal dagger
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I just think that's the new animation now, since .12 dropped I haven't seen it take out the roll of gauze.

sick python
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ngl, i'm pretty salty right now

formal dagger
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Whys that?

sick python
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lol died from bloodloss

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after using an entire IFAK

formal dagger
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It still should stop bloodloss though

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🤔

sick python
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one would think

formal dagger
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It even still says it on the IFAK

sick python
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yeah

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after raid i had to double check to see if they had changed it

formal dagger
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Mmm, think you might've dehydrated or just been bopped by a suppressed boi?

sick python
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nah, i was losing blood

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was trying to make it to extract when i fell over

cosmic beacon
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gunsmith part 2 doesn't work

sick python
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i was constantly checking to see where i was at health wise

cosmic beacon
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i have build the aku with the indication and he didn't take it

sick python
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did you fold it?

cosmic beacon
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yes

formal dagger
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Screenshot?

fossil bloom
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wikis guide is working for it

cosmic beacon
fossil bloom
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other grip

formal dagger
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wrong color grip

sick python
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i don't think you need the mag?

cosmic beacon
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ah

fossil bloom
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hm

sick python
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oof

fossil bloom
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color doesn't matter

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@sick python yes you do

formal dagger
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You need this Fox

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wow

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I mean Cap

sick python
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ohh that's right, it's the 60 round one

fossil bloom
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no kam

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kac vertical grip

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check the guide

cosmic beacon
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ok thanks

formal dagger
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That's from your guide Chris

fossil bloom
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what

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i didn't do any guides

formal dagger
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well your as in the wiki guide

fossil bloom
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hm

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no

formal dagger
fossil bloom
#

what

formal dagger
fossil bloom
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I swear to God it said kac grip yesterday

formal dagger
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You feeling ok bud?

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You need a hug?

fossil bloom
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hm

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no

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go

formal dagger
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a schnapps?

fossil bloom
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no

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tastes bad

formal dagger
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Jaegermeister?

analog patrol
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Is there another way to download the eft launcher? cus i cant download the launcher on my profile

sick python
#

aayyyy, that's what i'm drinking

pine vigil
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how come i cant see the voice channels?

fossil bloom
sick python
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you need to verify your account immap

charred carbon
#

Attempted tk @mellow light

formal dagger
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@charred carbon Do you have proof?

charred carbon
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I don't

fossil bloom
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got any proof of that

formal dagger
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We can only take claims like that on video evidance.

charred carbon
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I thought as much

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Keep his name in mind tho

analog patrol
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Can i only download the launcher by my profile? cus i cant download from there

polar solar
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how do I fix the problem where the game keeps telling me the results for the previous raid? it's really annoying

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and then it tells me I'm still in the raid and when I reconnect it loses server connection

formal dagger
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@analog patrol
It should be there, you should confirm that the purchase actually went through.

@polar solar
The post-raid screen is just cause of desynch, the other issue is likely the same or just more server instability. What's your region?

polar solar
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US

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but I seem to get it all the time now

formal dagger
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East or West?

analog patrol
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well Kaminsky i played it on friday, but the launcher got somehow deleted, the confirmation on the purchas were on 2017 14:06:48

formal dagger
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Ohhhh, ok. It had sounded like you were a new player, that's a bizzare issue.

idle shoal
#

anybody is having an issue when you try to buy something from ragman like the LL1 headset, the game returns with a message like "offer count is 0. You sent 1."?

formal dagger
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That just means it's out of stock, the server just hasn't updated properly.

idle shoal
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even if it says "a lot"? i thought it was impossible for it to go out of stock

formal dagger
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Afaik, the 'a lot' quantity on some items is actually a bug.

@analog patrol
So where the big download button should be, it's just straight up gon on your profile?

@polar solar
Have you already tried messing with manual servers, or adjusting your firewall?

analog patrol
formal dagger
#

and it shows nothing left on your account.

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That's super bizarre, send Support a ticket with a screenshot for proof of purchase to get everything put back on your account.

analog patrol
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Yea i have done that. hopefully it will get solved quickly

formal dagger
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It's a pretty severe issue, so I hope so as well.

grand minnow
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help

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when i hit play it loads into a black screen. i was playing earlier with no issues. i have restarted my pc 6 times and the 6 times it loads into black screen and ive waited about 2 hours already to see if the black screen goes away and the game loads yet nothing

obsidian salmon
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This may work if you have a nvidia gpu

grand minnow
#

what?

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honestly idk what i have lol

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let me check

obsidian salmon
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Someone else earlier had a problem of the screen flashing on launch and crashing

grand minnow
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i hit play and it tries to load but just stays black and when i try to alt tab to close it just gives me loading circle and wont let me click anything anywhere

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i ran integrity test and checked for updates yet nothing

rustic root
gritty axle
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is reserve broken right now? having 11 gig ram usage every time i load in atm and game won't finish loading in :/

dusky lodge
#

game broken ? I just got it, stuck on endless matching when I try to play my first pvp match.

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can any one else play this game? Did I install it wrong?

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google has zero info on "stuck on matching"

rustic root
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@dusky lodge do you try to play as scav?

dusky lodge
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nah the youtube video I watched said only do your main hero, so you get full exp

formal dagger
#

@rustic root
The game tends to get a bit dark whenever the fog gets really thick.

@gritty axle
Reserve is kinda broken at the moment, getting in is a little bit of a crapshoot.

gritty axle
#

kk, ty

dusky lodge
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he said the Scav was kinda not worth doing. you cant quest or any of the cool stuff

formal dagger
#

Scav is 100% worth doing, you get free gear from it.

crystal tundra
#

Is there a fix to the "can't examine two items at a time" other than restarting the game?

rustic root
#

@formal dagger Ah okay. I never saw it this dark 😄

dusky lodge
#

so the point you guys are getting at is, we cant play our main characters?

formal dagger
#

@dusky lodge
No, you should be able to play on your PMC.
What region are you in?

dusky lodge
#

north america

formal dagger
#

Do you have access to your Router?

dusky lodge
#

of course

formal dagger
#

Do you know what model it is? If so, look up how to DMZ your computer on the router and do that, then try an launch into a Scav raid.

dusky lodge
#

I mean, I can do that. I fail to see how screening trafic through my firewall will help me connect to games? not trying to be sarcastic, but that seems very odd

formal dagger
#

I know, but it's one of those computer things that doesn't really make sense why it works, it just does. That's how I ended up actually fixing my long-matching bug.

dusky lodge
#

im "almost a full stack dev, I'm going to look into this lol Its not possable for routing trafic through a dmz to enhance your connection to anything, if anything it will hinder your packet loss.

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not sure if you are trolling me lol

formal dagger
#

I'm being dead serious. I know jack all about software, so I kept screwing with a setting, relaunching, and throwing myself into matching for about 30-ish minutes at a time and after about a full day, DMZing my comps IP was the one thing that threw me from 30min matching to sub 4-min.

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Though on the other hand, ask me to solder some memory modules or micro resistors to a samsung or apple PCB and I'll have that bastard put back together in no time.

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@quaint saddle
What region are you in?

quaint saddle
#

@formal dagger EU

formal dagger
#

Have you already tried adjusting what servers you're connecting to?

quaint saddle
#

i have pick multiple servers , i have tried vpn and lots off things

bronze osprey
#

Trying to find out if I'm experiancing a bug or a feature. If anyone can help please let me know

formal dagger
#

@quaint saddle
Pick singular servers until you fine one that works.

@bronze osprey
What's going on exactly?

bronze osprey
#

Is there a trade cap in place now? or is it bugged out?

#

on ammo crates that is

formal dagger
#

Some items are going out of stock but the server isn't updating it properly.

bronze osprey
#

well it gave me this

formal dagger
#

OHHHH

#

Yes, that's a feature.
Some items have a limited purchase amount per user.

#

I believe it refreshes on vendor refresh.

bronze osprey
#

The issue im facing is, is that last night I purchased 12. today I purchase 1 and im at max, so did they lower that cap in some weird hotfix? is it on a 24 hour cycle?

formal dagger
#

I'll be honest, I'm not 100% sure.

#

I know they like screwing with that stuff without telling anyone though.

bronze osprey
#

I figured as much, but just curious is all. trying to figure out if the devs are trying to stop players from being able to effectively use their market or if it's a timed thing. if they did lower it then they are just hurting players who know how to run the market and that's kinda bullshit

sudden spear
#

WARNING invisible scavs are still not fixed just experienced it on factory

spring flax
#

Hello I really need help wioth my account

vivid briar
#

The UI scaling we were talking about 1 or 2 days ago has been solved @wise sun no way!!!!

eager crown
#

so i lowered my graphics all the way down and tarkov wont load, i cant close it at all too, the only way i can close it is to restart my pc

#

is this a common issue or am i gonna have to figure this one out?

formal dagger
#

@eager crown
Go to your My Documents folder, open up the Escape from Tarkov folder and delete 'Local.ini' then try again. That should clear your graphics settings and allow you to boot the game back up.

@spring flax
What seems to be the issue?

eager crown
#

ok thanks, ill do that

spring flax
#

I accidentally dropped my Gamma container and would like to know if theres any way to get my account reset before my reset date of the 17th. Im having a really bad time with this and I cant really play until then

wraith sable
#

anyone know anything about the survivalist path mission being bugged out?

spring flax
#

im freaking out

wraith sable
#

damn that sucks man

jovial shell
#

Any way to fix the bug where the items you looted as a scav dont appear in loot transfer screen?

formal dagger
#

@spring flax
There really isn't, you'll have to buy an Alpha from LL3 Peacekeeper or get someone else to do it for you.

vivid briar
#

@dreamy plinth btw I messaged them not only via launcher ticket but via Mod mail... (discord) they actually answered after 24 hours.

spring flax
#

Is there any way a EFT staff could do an account reset if I put a ticket?>

vivid briar
#

Actually for account things there is the WEB SITE that has a support page

formal dagger
#

There is a possibility, but as its a non-severe mistake caused by user error, I don't think they'll do anything.

vivid briar
#

so far the web site only supports these kind of things from what I saw (referred to account)

spring flax
#

okay. Is there any way I could upgrade my account past EOD to get a reset?

jovial shell
#

Any way to fix the bug where the items you looted as a scav dont appear in loot transfer screen?

formal dagger
#

EoD is about as high as you can get.

wraith sable
#

anyone know anything about the survivalist path mission being bugged out? dieing after completeing the first part will glitch out the entire quest so u cant move on

formal dagger
#

@jovial shell
That's caused by the servers not saving your scavs item state, so there really isn't a way for users to fix the problem.

jovial shell
#

Hmm. Last time it happened after a few minutes it threw a error and refreshed with all my items.

#

Thought maybe there was some trigger to get it to resync

formal dagger
#

I've heard if you go forward a few screens than go back, you can sometimes get it to refresh, but since I've never had it happen to me I can't confirm.

jovial shell
#

maybe it refreshes when the session ends completely?

spring flax
#

im so sad

meager sleet
#

anyone know what to do? i extracted as a scav and have only my spawning loot

#

none of the loot i got in raid

formal dagger
#

Read the exchange between Vendeta and I, it's a known server desynch bug.

meager sleet
#

yeah when it refreshes they will be there

spring flax
#

is there any staff I can talk to on this ?

jovial shell
#

EricEh you can try pming EFT-Modmail, but I think anything to do with accounts you need to open a ticket for

vivid briar
#

@spring flax For me it has been hard understanding how: just write EFT Modmail the will answer and also learn from what you share...

#

That is how u do it...

#

Use the Account support ticket .. u can find it on the official website.

formal dagger
spring flax
#

thank you

vivid briar
#

This is a funny issue: lots of keys (non much used) appear as fkd up things in the game commands.. like I was pressing not my layout keyboard but something else.. and my windows is in the right language so I dnt understand what game sees...

#

This is just one.. there are many others generally right side of keyboard that are messed up.

sharp yew
#

I have a problem with Reserve. As soon as I launch a raid into reserve my game tanks and I go down to around 5 - 15 fps. I often have to relaunch my game or even my PC. every other map is fine. Anyone else have this issue?

jovial shell
#

Reseve is super framey right now, for everyone.

#

Ryzen 1700 and gtx 1080 and I get max 35fps on reserve

rich temple
#

yeah map is kinda laggy rn

sharp yew
#

I5 6600K and a gtx 1060 is unplayable

#

every other map is 50 ~ 60FPS

viral granite
#

Reserve is known to have fps issues. The devs know about it and are actively working on it

sharp yew
#

okay

#

tanks

#

(they're cool)

wraith sable
#

@jovial shell idk if its the reason , but whenever I used AMD with my 1080 i had problems

jovial shell
#

@wraith sable I get 70+ on everything else except interchange at 50+ I figure once the devs fix reserve itll be similar to interchange.

narrow lintel
#

I highly recommend using lasso to disable hyper threading for Tarkov - huge increase in FPS. There are some YT clips for setup, they are kinda annoying but are worth it

potent summit
#

Seems that sometimes alt-tabbing on borderless mode, causes inputs to not register anymore

indigo vale
#

anyone else getting lag spikes and freezes?? never happened to me before

vivid briar
#

Reporting "issue": When going free look with "alt" .. then pressing another combo with alt... the free character POV will stay free look

#

instead to go back to normal POV as normally happens

wraith sable
#

@jovial shell we have the same card and im usually around 100 on all the maps

#

reserve is the same

jovial shell
#

@wraith sable 1080 or 1440?

cyan canopy
#

does anyone know how to fix the 1509-bad param error?

teal rose
#

When does it happen?

cyan canopy
#

when i try to trade item for item on the flea market

teal rose
#

I heard some things in the flea market are broken right now, sadly.

#

You can try it with different items or you can try to restart your game. Maybe that fixes it.

cyan canopy
#

have already restarted 4 times

vivid briar
#

Im getting "backend error 1000" on the profile data loading screen. P L S H E L P

teal rose
#

@jovial shell @wraith sable you can try the following settings. They work pretty well for me (Ryzen 5 2600 + Radeon VII) and my teammate (i7 7800K + GTX 1080) and look quite nice, we are both playing in 1440p:
Texture Quality: High
Shadows Quality: Medium
Object LOD Quality: 3
Overall Visibility: 1500
Shadow Visibility: 95
Antialiasing: TAA
Resampling: 1x Off
HBAO: Medium
SSR: Off
Anisotropic Filtering: On
Sharpness, FPS Limit and the four things at the bottom: Your choice (Sharpness at 0 and just Z-Blur enabled in my case).

vivid briar
#

I just wanna play the g a m e

teal rose
#

I heard people get that when they try to sell € or $ on the flea market.

rigid jungle
#

Texture Quality: High
Shadows Quality: Ultra
Object LOD Quality: lowest
Overall Visibility: highest
Shadow Visibility: lowest
Antialiasing: TAA
Resampling: 1x Off
HBAO: off
SSR: Off
Anisotropic Filtering: off
Sharpness: 1
FPS Limit: Highest four things at the bottom: Your choice (Sharpness at 0 and just Z-Blur enabled in my case).

vivid briar
#

Im getting "backend error 1000" on the profile data loading screen. PLSHELP

cyan canopy
#

clapped have you tried restarting your game?

vivid briar
#

Yeah

#

like 10 times now

cyan canopy
#

send a msg to the modmail and see what they say

vivid briar
#

already done

#

just waiting for a response

#

I J U S T W A N T T O P L A Y T H E G A M E

teal rose
#

While it is most likely one of many issues right now you can't do much about, you can try to reset your router, temporarily disable your firewall, check your game files for issues and make sure you installed .NET 4.7.2.

vivid briar
#

ill try all of that, ill tell u if it helped

#

thanks though

teal rose
#

I guess BSG will be back with some nice fixes for many issues next week. Right now they just deserve a break.

vivid briar
#

I still wanna play PepeCry

teal rose
#

And they don't want to work 16 hours a day without weekends. crybear

vivid briar
#

I understand that

#

but come on

#

why now

ripe python
#

guys I buy shit on the market. it takes my money and I don't get the item.

teal rose
#

0.12 is a huge patch that requires a lot of tweaking, especially since they modified/changed a lot of the core mechanics. It still went surprisingly well considering how much has changed imo.

vivid briar
#

true

formal dagger
#

@ripe python
Please submit a ticket on the launcher so that BSG knows this is happening.

rigid wave
#

I completed the "survive dehydration for 5 minutes" portion of the mission "The survivalist path - Zhivchik" and then died afterwards, completing the first subtask but failing the second. After that, I redo the mission, surviving another 5 minutes of dehydration and successfully extracted this time. However, the second subtask remained incomplete and I therefore assume the mission is now permanently locked and uncompletable forever.

formal dagger
#

Please note that this goes for everyone asking for assistance, BSG will never know it's a problem unless users send in tickets and tell them that it is. Once they know, they can start to find the cause and fix the issue.

rigid wave
#

DO NOT FAIL TO EXTRACT AFTER SURVIVING 5 MINUTES OF DEHYDRATION IT MAKES THE MISSION UNCOMPLETABLE

teal rose
#

It did not for me.. It just said I survived even though I died. Please report it using the launcher though.

formal dagger
#

vivid briar
#

I wonder how long I gotta wait for, but ill wait OkayPls

formal dagger
#

@vivid briar
I'm sorry m'dude, I know it's frustrating but along with fixing a pile of stuff the engine move along with the server overload when .12 started borked a lot of things. Thanks for being patient with us. ❤

vivid briar
#

U guys take ur time

#

I can wait

acoustic smelt
#

hey, new here. got recommended here for technical issues relating to tarkov that i have. so whats happening is multiple issues, matching takes forever (even with 16 ping), its extremely framey and it black screens so badly when i die/extract, to the point that i have to forcefully crash the game. got a good PC too, z370 gaming motherboard, 16GB RAM, 1080 GPU. i re installed the game, same outcome. any advice?

formal dagger
#

What CPU do you have?
@acoustic smelt

acoustic smelt
#

intel i8

formal dagger
#

What do you have all your settings at? Also for the long matching times, have you already attempted to manually select better servers from the launcher?

neon dawn
#

anyone else had this bug in shoreline i got stuck in wall and had to leave game

acoustic smelt
#

graphics settings are medium i believe. i have manually done that.

formal dagger
#

@neon dawn
I have not, it seems like just another case of being Tarkov'd into geometry. Just make sure you report it on the launcher so that it can be addressed.

@raven path
Check your quest inventory, the doc case might've automatically been transferred to the offline inventory instead of staying in the online inventory.

#

@acoustic smelt
Try swapping up to high, and it does feel like that Tarkov favors AMD cpus at the moment, so you just might need to brute-force the game to get it to behave.

#

-and it doesn't show up in the big red office anymore?

#

That's beyond bizarre, make sure to report it on the launcher. I know the quests end up tripping server-side flags, but try going in with someone else that has delivery from the past and seeing if you can see it then.

rocky sluice
#

Critical error 1501 - You already add max offer count. When trying to post something on the market. Anyone know what that's about?

remote panther
#

Can i be given the PMC role i have filled out the setup page and play the game

#

@unkempt crane

unkempt crane
#

Should be good now, closing your ticket.

remote panther
#

yea thanks

abstract bloom
#

My flea market doesn't let me put things for sale, the button is grayed out

#

anyone else having same problem?

round vault
#

Uh so my friend and I are both looking at the map and he has times that are 8 hours off from mine

#

Wtf

#

We can't see eachother in the group search either

#

@abstract bloom Do you already have things for sale on the fleamarket?

abstract bloom
#

nope

#

it also says i have zero money of any kind, but only in flea market

formal dagger
#

@round vault
Do both of you have manually selected servers on the launcher?

abstract bloom
#

lmao now it works

round vault
#

No

#

We restarted both games and it;s fixed

#

His game was the off one

round vault
#

Ok now I just finished a raid and received the results from a previous match??

#

Bugging bad

formal dagger
#

Now that shouldn't effect anything negatively, you'll still get EXP credited properly.

red zephyr
#

Whats 1509 bad parma ?

thin mica
#

i love it full gear log to factory deploing... ....dectop

pale cypress
#

Fix OCE Servers they are garbage

calm musk
#

is the flea market somehow bugged? i keep getting 2x larger fee than the actual price of an item im trying to put up 🤔

wicked dune
#

OCE wait times are ridiculous, please fix the AU servers issue bsg

#

also @formal dagger launcher error reporter doesn't work and hasn't worked all patch

vivid briar
sterile gate
#

Game crash when trying to sell dollars.

#

Anyone else?

shadow portal
#

I had a freeze when trying that the day after patch, it unfroze shortly after but every time I clicked it it would freeze again, I haven't tried since

sterile gate
#

Yeah thats what I get too

#

But then it'll crash when trying to check something else on the flea market

#

or when I go back into stash

#

hmm

vivid briar
#

guys help

#

prapor

thin mica
#

updated nvidia drivers helped a lot less crashes but mouse discnnect problem exists still

dim pecan
#

Somebody know why it takes to so long to join a scav run? been sitting in "matching" for like 20 min now

summer panther
#

I'm doing the quest where you need to find the gas analyser. It says "in raid". Do I need to do that with my PMC?

#

@vivid briar Is the Bug still there?

vivid briar
#

nah a restart fixed it

#

just a funny bug

summer panther
#

👌

radiant tide
vivid briar
#

Is signal part 1 fixed?

fossil bloom
#

for a few days already

teal rose
#

@calm musk that's because the price you put there is MUCH higher than what the item is worth. The closer you are to the average, the lower the fee compared to the price.

#

@sterile gate @shadow portal that's a common bug right now. Just wait for a hotfix.

#

@summer panther "in raid" means you can't buy it from traders or the flea market. You can find it as a scav as well. It has a little check mark symbol if you found it in raid.

summer panther
#

Thank you 🙂

short cradle
#

nvm i got it

vivid briar
#

FINALLY

#

I CAN PLAY THE GAME

#

it got fixed

#

thanks to everyone smile

teal rose
#

👍

hollow lintel
#

Servers down at the moment? Cant get into a match its just matching for 5+ minutes...

teal rose
#

You can try different maps and servers.

#

Or wait until it hits 10 or 10:30, there is a chance it will just start at that point.

zenith folio
#

can somebody help

#

second time i get this eror

calm musk
#

@teal rose thanks, although i still cant put this key up on the market 😄

teal rose
#

@zenith folio just hit retry every time it pops up.

#

@calm musk what key are you trying to sell? You tried to sell a 7.62 magazine for 3500000 in your image.

calm musk
#

RB-RS key, sec ill show on the screenshot

#

apparently there is no such item 🤔

teal rose
#

Do you know what it opens up or if it has a wiki page?

calm musk
#

no and no, found it in a scav backpack today morning, even its icon has infinite loading animation ;d

teal rose
#

What exactly is the issue?

drifting surge
#

Has anyone ever had an issue where you press “play” in the launcher, and the game doesn’t load up but your stuck with a spinning mouse cursor?

teal rose
#

@drifting surge check your game files for issues and make sure you installed .NET 4.7.2.

#

@calm musk does it just throw an error if you try to sell it?

drifting surge
#

How do I check for issues? Sorry, I’m not very technical

calm musk
#

no, the button is greyed out

#

and its not just selling, it simply doesnt seem to exist on the flea market

teal rose
#

Maybe it is just very very rare.

#

And nobody sells it.

calm musk
#

i think i was able to press the button before to sell it, but it always said i had not enough to pay the fee

teal rose
#

The "Add Offer" button is greyed out?

#

@drifting surge There is a little dropdown menu near your username in the launcher. There you can do an integrity check.

grand minnow
#

Anyone else getting black screens when you hit play?

teal rose
#

Check your game files for issues and make sure you installed .NET 4.7.2.

drifting surge
#

Thank you so much, I’ll check it out

grand minnow
#

Just started yesterday. Uninstalled and reinstalled

teal rose
#

Is anything running in the background?

grand minnow
#

Virazy was that for me

teal rose
#

Yeah.

calm musk
#

oh, right now i can't place anything at all on the market, so i got no idea 😂

drifting surge
#

How do I check for .net .4.7.2

grand minnow
#

I mean besides discord nothing else is running

teal rose
#

@calm musk just contact the support via the launcher. Maybe they can help you, becuase I don't know the flea market too well.

grand minnow
#

I just have the loading circle and can't click on anything nor close anything only thing working is alt tab -_-

teal rose
grand minnow
#

I'm using my phone

drifting surge
#

is it supposed to be extracting files?

teal rose
#

@grand minnow Could be a fullscreen issue actually.

grand minnow
#

I'll click on that once my puter restarted

teal rose
#

@drifting surge it installs .NET 4.7.2, which is required to run many programs, including EFT.

drifting surge
#

ya, it said i already had it

#

ty

teal rose
#

Alright.

grand minnow
#

So how do I test if it's a full screen problem ? How can I change it

teal rose
#

You both seem to have a similar issue one of my teammates had as well.

#

One sec.

drifting surge
#

@teal rose is doing god's work. some1 pay him

grand minnow
#

Nose goes. Lol nikita hire this man doing better work than your support team

drifting surge
#

trueeee lmao

teal rose
#

Replace the local.ini file in your Escape from Tarkov > Documents folder with this one. It will make sure the game launches in 720p windowed. You can change your settings ingame after that, just make sure to use windowed borderless instead of fullscreen.

drifting surge
#

@teal rose you fixed it

#

thanks a lot, man

teal rose
#

The integrity check worked?

drifting surge
#

@languid burrow @mellow lava @pastel girder @copper pebble someone promote @teal rose

#

lmfaooo

#

ya, it worked

#

thanks bb

teal rose
#

Please don't ping all mods.

drifting surge
#

i do it 4 u. my life belongs to you now

teal rose
#

They don't like that. wut

grand minnow
#

Lmao

pastel girder
#

Please don't Ping every mod/cm

teal rose
#

Told you. @drifting surge

grand minnow
#

It was a risk well taken @poonboi

drifting surge
#

he needs the promotion tho

#

look how helpful he is

grand minnow
#

😂

drifting surge
#

i will get banned for him

#

i belong to him now

grand minnow
#

Virazy I'm stupid ok so what am I supposed to do with that file

teal rose
#

In your Documents > Escape from Tarkov folder you can find that local.ini file. Just replace it with the one I sent here.

copper pebble
#

🔪

grand minnow
#

the live one?

#

EFT Live folder?

teal rose
#

Not the game folder.

#

The config files are stored in a folder named "Escape from Tarkov" in your "My Documents" folder.

full monolith
#

kept rubber banding onto a door

#

soo i commited death

grand minnow
#

ok got it

#

now what just start it up?

teal rose
#

Yes.

grand minnow
#

hit play and all to see if it worked?

teal rose
#

Exactly.

shrewd shale
#

My loading times are extremely long for some reason (not the mtaching the actual loading)

grand minnow
#

here goes nothing

#

welcome to .12 mario

teal rose
#

@shrewd shale try to install the game on an SSD if possible and enable the auto ram cleaner if you are rather low on ram.

shrewd shale
#

@teal rose Installed in a SSD and Ram cleaner already on

grand minnow
#

since poonboi took the hit i will very well just thank you ViRazY

teal rose
#

👍

grand minnow
#

these mods need to like move you up man

shrewd shale
#

It was working fine unitl yesteday

#

And now It's impossible to pay

#

Play*

teal rose
#

Do you know what takes so long? Loading map? Synchronizing with other players?

shrewd shale
#

@teal rose The loading map, loading loot and creating loot pools

teal rose
#

You can try to do an integrity check using the launcher and make sure there is no issue with your PC.

hallow remnant
#

are shotguns bugged? i just got 2 hit in gen 4 by a dude with a shotgun

shrewd shale
#

I think my PC is fine but, how should I test that?

teal rose
#

@shrewd shale there is a little dropdown menu near your username in the launcher.

shrewd shale
#

Yes

teal rose
#

@hallow remnant there is new, very powerful shutgun ammo. Things like 16 pellets with much higher damage than the old one (aka "I will end your life, now"-bullets).

shrewd shale
#

I know it I'm already doing it

#

@teal rose Do I DM you with my specs?

teal rose
#

@shrewd shale you can just send them here as well.

shrewd shale
#

It's a laptop so no upgrading

#

GTX 1050 2GB

#

i5 7300HQ

#

8 GB of ram DDR4 (Only one slot used, so this I can upgrade)

#

And obviously game installed in a SSd

#

?

teal rose
#

That explains a lot. Yeah it is definitely a spec issue. You can try to clean your laptop a bit etc., but there isn't too much you can do, sadly. Make sure there isn't too much load on there since 8GB are not much at all anymore, especially for Windows and videogames. Just try to get rid of some software you don't need and make sure there isn't too much running in the background. You can try a fresh install as well or try to reinstall EFT first.

#

Still weird that is just started yesterday.

shrewd shale
#

Yeah, I was expecting that

teal rose
#

Did you just start playing 0.12 yesterday?

shrewd shale
#

No, I started the day it launched

#

Everything was going fine

#

Until yesterday of course

#

Now I've got extremely high loading times (not matching but actual loading)

#

I don't know why

#

And I can't just upgrade beacouse I've got no cash

#

And I probably wont

teal rose
#

You can try to play around with the fullscreen modes and the cpu affinity setting ingame. I know some settings have been reset with a recent update.

grizzled bluff
#

whats the difference between the europe version and the other one?

teal rose
#

@grizzled bluff you can launch the european version anywhere in the world while others are "region locked" (as in, you can only launch them in the region you bought them in).

#

You can still play with everyone else in the world.

shrewd shale
#

I dont think the CPU affinity thing will work beacouse my CPU doesn't support Hyper-Threading

#

But I do use the famous .bat file

grizzled bluff
#

@teal rose thanks

teal rose
#

You just can't launch it if, for example, you are american and travel to europe for a week.

crimson shore
#

@shrewd shale Does the loading get stuck at 95% (or ather percentage)

teal rose
#

@shrewd shale try to do it without the .bat file then.

shrewd shale
#

@crimson shore Yeah some times

crimson shore
#

I have that as well, what helps is ALT - TAB to another screen a couple times

shrewd shale
#

@crimson shore Yes, but that's not the problem

teal rose
#

That sounds like it could be an issue related to the fullscreen mode then. Please try to load into a raid while using the windowed mode, just to rule things out.

shrewd shale
#

@crimson shore I have high loading times like 8 minutes for customs (No programs in background and installed in SSD)

#

@teal rose Ok I'm going to check

#

I have it in exclusive fullscreen

teal rose
#

Oh yeah that one causes a lot of issues right now.

shrewd shale
#

Should i change it to fullscreenwindow?

teal rose
#

Yeah fullscreen window should be fine.

shrewd shale
#

Ok brb

crimson shore
#

Does this also include lockup's in the traders screens? I have to alt tab a lot there as well in order to "unlock and load" all the items for trading.

teal rose
#

That's weird. Can't hurt to try windowed fullscreen anyway.

#

I myself had a lot of vsync related issues with pure fullscreen and for many people the game doesn't even launch with it, so maybe there are some more bugs with it?

shrewd shale
#

Ok it looks like names changed

#

Should I try borderless

teal rose
#

Yeah.

crimson shore
#

earlier this week it was even worse, every time opened a loot screen it locked 😛

teal rose
#

While you are at it, make sure your graphics settings are fine. They have been reset with one of the updates about fullscreen modes.

#

@crimson shore just try borderless as well. One of my teammates had some lockups like that with pure fullscreen as well.

shrewd shale
#

By the way I am also getting really bad fps (30-40) and stutters

#

Okay so 3:40 mins

#

But I don't know if it's now just magically fixed I've got to do more testing

#

@teal rose BTW when you talked about specs, what was the bottleneck? Or is just my rig outdated (probably correct awnser)?

crimson shore
#

for me no notable difference between full and windowd full.

teal rose
#

@shrewd shale about the fps: Make sure to check your graphics settings. They have been reset to "high" with a recent update, which is probably why you get bad fps. It most likely set the fullscreen mode to pure fullscreen as well, which could be causing the loading time issues for you.

twin pivot
#

guys someone can help me about gunsmith part 10 ? the wiki online dont show the good build

teal rose
#

What's the issue?

#

Does it just not work?

twin pivot
#

just the weight of the gun

#

i have the perfect build of the wiki

#

but i have 4.862kg instead of 4.8

#

dont know what to do

shrewd shale
#

@teal rose Still getting vas load timed

teal rose
#

Make sure your magazine is empty @twin pivot

twin pivot
#

it is

teal rose
#

Just saw this: "Note: Replace the Dust Cover and TT10000 with a Bastion"

#

Maybe you have some additional mounts installed on the handguard as well?

twin pivot
#

already did xD

#

i will show u a screen

crimson shore
#

@teal rose thanks for the suggestions. Will do more troubleshooting later.

obsidian salmon
#

20 bucks wrong color moe hg

twin pivot
#

its not the color the problem, its the weight of the gun

haughty lintel
#

Has anyone attempted to reset there character? I did not get my starting gift, and went to reset, but its says my account cant be reset till the 17 of november

#

anyone else had similar issues?

teal rose
#

@twin pivot try to use the TT10000 instead. The Bastion appears to be a bit heavier.

obsidian salmon
#

Did you buy the game after the Christmas gift

haughty lintel
#

no

#

I have had the christmas gift many times in the past

#

the christmas gift says "not active"

#

and I never got anything.

obsidian salmon
#

Yeah that’s probably it Viraz

haughty lintel
#

BSG told me to officially reset my account, but i am unable to cause it says you cant reset till the 17th of november

teal rose
#

Wrong information in the wiki then...

twin pivot
#

@teal rose omg its working thx dude

teal rose
#

How could that happen lmao.

obsidian salmon
#

Wiki shows the standard dc and tt mount

twin pivot
#

the wiki is outdated

teal rose
#

There is a note that says you should use the Bastion instead, which is just wrong.

obsidian salmon
#

Even though wiki says to replace with bastion doesn’t show it tho

#

Yeah ^

twin pivot
#

yes

#

ok thx guys

lyric moat
obsidian salmon
#

Ah gotta activate windows

#

Hide and alt f4 and recon. Should fix it

#

Or continue being spooky ghost

bitter talon
#

Question, my friend I did Reserve last night in the night time. We encountered 2 scavs which we killed, but with me sitting outside, I noticed 1 scav go in to check the noise, normal I suppose. He dies to the friend, once he dies, another spawns and immediately starts walking towards the friend again, this happens again for another 20+ times until we got killed by the scavs

#

Is this normal?

#

They spawned across a field and then walked directly to us

#

We died and lost a lot of rubles worth of stuff but I'm fairly certain my insurance will grab them back

vivid briar
#

how much weight u need to be over weight ?

teal rose
vivid briar
#

@teal rose TNX alot

teal rose
#

@bitter talon You can see similar things in a lot of different places. The scav spawn system just needs a little bit of tweaking. I am sure there will be a few patches soon, the devs just need a little break right now.

bitter talon
#

So was it a bug? Should we just run away as soon as we keep seeing more and more?

teal rose
#

Your choice.

#

It would be great if you could report the exact position and situation via the launcher though. That could help the devs.

solar lance
#

my game wont launch when i press play what should i do ?

#

it just keeps loading nothing happens

pure tangle
#

anyone know if they have a timeframe for the USD/Euro listing bug fix?

plain jungle
#

Hey, I just got a new error that has broken my game. Whenever I try to launch I'm getting 1000 - Backend error. I made a forum post as it suggested, but was wondering if there's anything I can do to get it fixed

teal rose
#

@solar lance you can try to verify your game files for issues using the launcher.

#

@plain jungle nothing I know of as of right now, sadly. You can try to contact @mellow tundra and ask if they have some more information.

plain jungle
#

Got it, thank you

teal rose
#

I would appreciate it if you could send the solution here if you fixed it, so I can forward it to other people.

plain jungle
#

Sounds good, I'll keep you updated with any information I find. Everything I found googling was quite old, but they were saying that their profiles had to be reset, I'm reaaaaallllyy hoping that's not the case haha

pure tangle
#

good thing we are just out of a wipe so you prolly wont lose much

#

if you had to reset

plain jungle
#

Eh, it'd still hurt. I was almost level 18 with a stash full of loot

pure tangle
#

im almost lvl 10 and ive been struggling the whole time

vivid briar
#

when will the damn bug with animation loop be fixed

#

ffs i am baby ragin rn because i lost 500k bc of it

teal rose
#

Soon™

#

Next time it happens you can hide in a corner and restart the game.

somber rivet
#

is anyone else having an issue where the game doesn't take left click inputs for a couple of seconds its happened three times for me now

formal dagger
#

@somber rivet
Are you talking about after boot, or after alt-tabbing?

teal rose
#

You can try a different fullscreen mode. I wouldn't be surprised if that is yet another bug with the pure fullscreen.

#

Like borderless windowed.

somber rivet
#

yea it was probably after alt tabbing but it was several mins after and severally clicks

formal dagger
#

I have that issue with several games, I think it just may be a symptom of alt-tabbing an unoptimized game.

somber rivet
#

alright guess I'll have to stop watching yt while waiting for a game

vivid briar
#

what is the best way for lvl up strength for vent 3

#

this overweight is absloute waste time

teal rose
#

Just do some long loot raids with a big backpack and tactical vest.

#

You will slowly level up strength and find useful items for quests or the hideout.

#

At least this is what I do.

#

Interchange is a great map to do that on, for example.

#

But I guess some people in #eft-chat have some other suggestions as well, maybe you have more luck there.

amber tiger
#

Anyone else having problems searching for specifik items on the fleamarket?

teal rose
#

What exactly is the issue?

amber tiger
#

When i search for an item, i dont get the list to the left with results.

teal rose
#

Maybe nobody is selling it right now or you accidentally limited your results with filters.

amber tiger
#

Well, i'm a retard. Forgot wipe was not long ago.

#

Thanks @teal rose

#

🙂

teal rose
#

👍

bright prawn
#

Anyone getting server disconnects? Then i cant rejoin it just says server lost. Stuck in this cycle

shy thorn
#

i preordered over a year ago and am trying to put this on a new computer but i can't even find where i download the launcher on the website

bright prawn
#

@shy thorn email from purchase

shy thorn
#

ahhh ty

primal drift
#

keeps saying cant examione two items at once

#

im not tho

vivid briar
#

My game has been stuck on this screen for more then ten minutes now and this started after a raid when I alt+F4 because the screen froze when taking me back to the main menu

sonic tendon
#

same lol

teal rose
#

@primal drift restart your game.

#

@vivid briar just restart the game. You can set the fullscreen mode to windowed borderless to prevent lockups and other bugs.

vivid briar
#

thing is virazy

#

i restarted the game

#

it didnt fix it, i still couldnt heal myself

#

lol

#

restarts

#

I went as far as wiping everything

#

and reinstalling the game four times

#

is there a way to change it to windowed mode in the files?

#

or could I do that in the launcher?

formal dagger
#

Yup, there are settings on the launcher you can adjust.

vivid briar
#

okie doke

#

huh

#

there are settings

#

but not to launch it in windowed mode

teal rose
#

Nope, they removed the option to change it in the settings.

#

Replace your local.ini file in Documents > Escape from Tarkov with this one.

#

It will launch the game in 720p windowed, so you can adjust it ingame after that.

vivid briar
#

alright I'll try that out

plain jungle
#

@teal rose So not sure what happened, but it's now letting me in again...

vivid briar
#

Okay so something changed when I replaced the local.ini file

#

message popped up and said

#

authorized error message

cosmic beacon
#

i found a glicht on custon in red where u can se a piece of the map

#

need to resolve

fossil bloom
#

report it through the game launcher

teal rose
#

@vivid briar you can try to delete the local.ini file to reset the settings as well.

vivid briar
#

Sooo, I just updated the launcher after having not played for a while, and now it says I don't own the game..?

stiff zodiac
#

anyone figure out why the labs buttons aren't working yet?

vivid briar
#

Seems like a few other people are having/had this problem. And no, I did not purchase the game from a 3rd party, I bought it through EFT's official website. I've been playing for around a year, so not sure what the deal is.

serene ridge
#

is a refund possible for this game? asking for a friend.

unkempt crane
#

Nope.

serene ridge
#

thank you

unkempt crane
#

Well.

#

Correction: I think all of two people have gotten their games refunded? Correct me on that if I'm wrong

#

Sees Kamy furiously typing

formal dagger
#

@vivid briar
Message support on the website, they should be able to get you sorted.

vivid briar
#

I just made a support request, I was just curious if anyone else has had this happen.

formal dagger
#

@unkempt crane
@serene ridge
If your countries have federal consumer protection laws in place, those trump any companies no refund policy. Though I must ask, why is your friend refunding?

#

Like I know the US is pretty Caviat emptor about things, but keep in mind if you don't have such protections chargebacks without legitimate grievances is considered illegal most places.

serene ridge
#

he thinks the game is too hard

magic dome
#

hey guys

formal dagger
#

Tell him to hop on here then, we have the Sherpas who's entire job is to assist players and the #beginners-assistance channel.
@serene ridge

magic dome
#

does the edition you buy still matter?

unkempt crane
#

Also @serene ridge, I'm going to have to ask you to change your name because of the sexual implications; this is a Partnered Discord, so we need to remain SFW.

#

Each edition has it's own perks, and contains the perks of any editions before it.

serene ridge
#

if i could i would

unkempt crane
#

Riiiight

magic dome
#

im asking if the stash from ultimate edition

unkempt crane
#

What do you want it to be

magic dome
#

is fully upgraded

serene ridge
#

my ingame name Uncle Fishie

magic dome
#

or they just get the base stash increased

unkempt crane
#

EOD is fully upgraded stash.

magic dome
#

ah ok thanks

hollow grail
#

Me & my friends are having a problem were two of us are completely invisible to the 3rd player, any idea on how to fix this?

unkempt crane
#

BSG is aware of that issue and is working to resolve it.

finite inlet
#

I cant seem to google my way through this issue, som im gonna try here, i got tarkov two days ago, and it played fine that day and yesterday, however when i try to launch it today, i press play, the launcher dissapears as normal as if the game is about to launch, the game seems to be running in task manager, but nothing more happens, no error, no game, no nothing :/

teal rose
#

Time to paste the config file again. One sec.

finite inlet
#

so its a resolution issue?

teal rose
#

They reset the settings in one of the recent updates and the default fullscreen mode is just normal fullscreen, which is bugged for many people.

#

Just a fullscreen issue. The config will launch it in windowed mode, so you can set it to borderless windowed after that, which works fine.

finite inlet
#

doesent seem like it worked

#

the same thing still happens

teal rose
#

Try to delete the file then. That will set everything to the defaults.

finite inlet
#

do i need to exit the launcher too maybe?

teal rose
#

No.

#

Make sure to check for game and launcher updates btw. if you let everything running for a few days.

finite inlet
#

already checked

#

It wont start and its not making a new .ini file now

#

verified the game cache as well, still nothing

formal dagger
#

@finite inlet
Do you get a run as admin prompt when you start the game?

rigid jungle
#

Man, I really feel for you guys who are still having issues

formal dagger
#

Please friend, bragging helps noone.

teal rose
#

@finite inlet try to verify your files using the launcher. There is a little dropdown menu near your username.

vivid briar
#

is using reshade bannable?

lilac mantle
#

Hey i need some help

teal rose
#

Nope @vivid briar.

vivid briar
#

are you positive

formal dagger
#

Yup.

lilac mantle
#

My game isnt loading for some reason some maps last wipe everything was okay and now crashes and stuff

formal dagger
#

It's not banned.

lilac mantle
#

pising me off

formal dagger
#

@lilac mantle
What have you tried so far?

lilac mantle
#

minimizing my settings

#

doing the autoclenear

#

cheeking my pc stats of my ram and stuff

formal dagger
#

@lilac mantle
Try verifying your game files through the launcher.

teal rose
#

Try to verify your game files using the launcher. There is a little dropdown menu near your username.

formal dagger
#

Also can you throw up your specs please?

#

GoodUsec 👍

lilac mantle
#

most of the times i dont get in is becose of Anti Cheat something failed and the launcher being buggy

#

last wipe didnt have no problems °

#

i5-8400k 1060 3GB

#

8 GB of RAM

#

last wipe didnt have problems

#

it did the integrity check and no faults found there @formal dagger

teal rose
#

Try to enable the auto ram cleaner ingame and see if it helps.

lilac mantle
#

i did it

teal rose
#

And make sure not too much is running in the background. 8GB isn't much at all.

lilac mantle
#

nothing besides tarkov and discord

#

and my memory dosent go above 60% so

#

can i get some help ?

#

<@&521631248536305664>

formal dagger
#

@lilac mantle
The last suggestion I can give given the symptoms is to try and reinstall Battleye, failing that send a message to support through: escapefromtarkov.com/support

lilac mantle
#

and how do you do that ?

clever spruce
#

just reinstall the whole thing

lilac mantle
#

man i have shity net no thank you

clever spruce
#

do it before bed

#

its not like youre getting much play time in

lilac mantle
#

it will cut out like a whole night of gaiming

clever spruce
#

you cant launch it now though...

lilac mantle
#

nah i can play every map expect reserve shorline and interchange

clever spruce
#

oh sorry

#

didnt see that part

lilac mantle
#

@formal dagger can you help with reinstaling the batleeye ?

clever spruce
#

what error messages do you get when it dumps you?

teal rose
#

You can find the scripts to do that in your Escape from Tarkov > BattlEye folder.

lilac mantle
#

just Anti cheat failed or Server conection lost

teal rose
#

Just launch them as an admin.

small basalt
#

anyone have issues with mumble not working? None of the settings work properly. Sometimes the dropdown menu works but thats rare.

lilac mantle
#

<@&521631248536305664> i could send you dump file of my crash

teal rose
#

You could send them to @formal dagger so he could take a look. Tech support are just two persons I rarely see in here.

#

Or just contact the official support and attach them there.

#

You can report a technical issue using the launcher.

lilac mantle
#

i reported it

teal rose
#

👍

vivid briar
#

Error retrieving insured items of Prapor. "Ghost items" ... I put them into the inventory and after gives me an error and return to main menu. I enter the Character window again and the items have dissapeared.

teal rose
#

Try to restart your game.

tardy drift
#

trying to buy the lucky scav box and I'm getting "offer count is 0. You send 1", yet it also says "You've purchased this item in quantities of 0 pcs. (Max. 1)" what's going on?

teal rose
#

They are sold out. It just doesn't show it correctly.

tardy drift
#

oof. ok thank you. I'll wait for restock

sterile gate
#

1509 - bad param? Getting this when I try to trade something on the flea market.

#

Anything I can do? Or just wait for hotfix

teal rose
#

Wait for hotfix.

#

You can report it in the launcher though.

zinc iris
viral granite
#

@zinc iris have you restarted your game?

zinc iris
#

yeah got it, shoulda tried that first

steel grotto
#

I had a bug in one of my scav raids

#

I had a VEPR and I also got a AK-74n with mags, but for some reason when I extracted I only had the stuff I spawned with

autumn reef
#

HEY, why when I enter the interchange, I get information that I was kicked because of an incorrectly loaded anticheat, and after logging back in I still get messages: the connection lost by which I still lost my items when trying play this map (this isnt happens every time)