#community-support
1 messages · Page 463 of 1
so why the fuck did my pmc just die? i was running and no blleding or any other effects but my hp was at 130 hp. no black limbs or anything i was just low hp and i suddely die out of nothing? wtf dude
Might've been shot at very long range with a suppressed rifle.
or that
Or hydration might've been low.
yeah nvm a pmc killed me. i didnt hear ashot at all
Yea past like 200m you won't even hear a poof.
I snipe a lot and always get loads of hatemail calling me a hacker. 
lol
Kam when we doing that again
why is dificult to play scav in interchange (more then 8 minuts of matching)
Depending on your region and time, there may just not be games up, or you may just have the long matching bug.
eu server..
Doesnt help that EU server pretty trash
Try manually selecting servers on the launcher, that seems to help other users.
Is duo matchmaking still bad?\
MM hasn't been bad for a few days now for most
Seems like a quick PC restart solved my issue.Either that or the game crashes only when i have gear on me
At least this hatchling run got me a m700
Hi
I just purchased the game using bank transfer (ORIGINAL EU PRICE) including fees and tax but had a stupid chrome vpn enabled. I would appreciate if you could correct the version to EU, thanks
username: vasterasjontek
This is not the correct place for this.
You should head to https://www.escapefromtarkov.com/support/contact and talk with them directly
Okey, thanks. I did that aswell
I'd assume you are EU and your game edition is NA or RU
Yes, correct
how do i trade in gift cards for account balance
It's basically just a waiting game, or you can spend another 10 usd to upgrade game version to Europe
I cost the same as the game to upgrade
I paid the same ammount as EU
cause i paid with bank tranfer
354.47 SEK to upgrade to EU
I mean that
For me it is 30
Not buying the game again, just paying to move region basically
Or just wait and see what happens from Support gets back with you
I wanna use bank transfer, Paypal is down on their website and creditcard got rejected cause the site/service seems blocked
I do but how do i check my balance to see how much i have
On the card or Xsolla?
On Xsolla
Xsolla
That I don't know, because I've never used that method before.
Im not going to buy 70$ in total for the game
I have already paid the exact same amount for RU as EU
I'd assume the gift card needs to be enough to cover the entire cost
I am not sure if we can just add a few cards to get the entire amount you need
@sweet lynx
You'll have to wait until Support gets back to you to get your version fixed.
It's a simple mistake, at least you won't make it again, right?
Why should i buy the game 2 times, so yes. correct
You are not buying the game twice
There is no reason to buy it twice, right?
You already own the game, just in the wrong region
what?
You said you bought the game but it gave you the wrong game region
You are EU you said it gave you cis
No, you dont
again no
This is confusing
There is a way that you can change your region to EU (no region lock)
You have two option, wait for support because you contacted them
To upgrade to EU, but it costs 35 USD
or you can just pay to change region to EU
The game cost ~35 USD
You are hitting buy game or upgrade game version
upgrading costs like $10
ah vat fee bs
Game costs EU 34.99€
I paid 324.95 SEK
yeah thats the VAT
Yeah I'd just wait until Support gets back to you
New bug, i got strength lvl 4 and it rolled back to lvl 3
If it does not work, is it possible to get a refund and pay again?
They should be able just to change it for you
Only thing I can think off is that you took a Stim that boosted a skill and after the time ran out it went back to normal
Nope
I was leveling strenght as pestily did
Got lvl 4 and after i left raid it went back to lvl 3
im lvl 35 nearly 36
Basically i can tell physicall skills are bugged.
health is bugged aswell, you dont get the full points and sometimes it roll backs.
How long do you usually have to wait for support?
The servers are still having tons of problems, so you might just be getting a bit of hardcore desynch.
From the past few times I used it, roughly a day
Might be, the thing is i left the raid, went to next one hit couple of scavs and it still the lvl isn't coming back.
pretty weird i would say.
And i know how to avoid the server problems aswell
I match up in 40 seconds always.
just this issue with physical skills
Помогите, у меня ошибка при запуске лаучера https://image.prntscr.com/image/xrGZQbIfRB6MrXgsrp0iJA.jpeg
Все обновленяи сего установлены
Anyone else not getting the login code through e-mail? Contacted support through e-mail (4?) days ago and no reply. Maybe there's like an easy fix or something? Other emails are coming in just fine also checked with mail host.
@vivid briar
What e-mail do you have?
@vivid briar
Do you mean changing which servers your connecting to?
@fleet willow
Я не говорю по-русски, но если у вас возникли проблемы, обратитесь в службу поддержки на сайте Таркова.
@formal dagger can I write in PM? I dont want to post it in public.
Go for it
Where are you exactly?
I only asked because I've had some Canadian users ask the same question. Did you just buy the game, or did it change on you?
Ok, this is an easy fix.
Idk why I got @@
You shouldn't bought the Europe version, since you're on the continent just not in the named region. If you buy 'Other' the game assumes your in NA somewhere.
Ohhhhh!
@formal dagger i dont think i had any options
oh
3 days later And I see we still have 20+ min matching.
ye im in the other one aswell
Yeah im done. refunding now.
you cant refund
jeez calm down bro
I live in the Us brother.
oh
federal law trumps comany policy. product not as described.
well can i change it?
My bank will refind me , Tarkov can deal with the bank idc
i mean does it matter if i choose the EU servers?
Well, product is as described, it's just not functioning as intended.
If you'd like I can try to assist one more time before you refund. @dusky lodge
@vivid briar
You may not even be able to launch the game since you're not in the proper region, but if you contact support they should be able to sort you out.
well i did launched the game
just didnt start playing yet
wanna make sure im on EU servers
You should auto-match to EU servers since their closer.
i gave it like a week. im over it tbh. just wanted to try this game. I've got other games to play that work 😛 ty though. later yall
Sorry we couldn't be of help friend.
Naw, he's not, I've seen him on here the past few days I was just busy every time I saw him or not able to do support.
I understand the frustration as a new player, and trying to give support for an issue like this is incredibly difficult since most of it is in settings most people have never even heard of.
@wild coral
This is not the channel for that friend, please take it to #general-chat or #eft-chat
^ - That
how do i fix the bug where scav items that you extract with dont show up when you extract
back from that screen and wait
you're going to get an error message and it will work
you didnt wait ...
nope clicked next didnt get an error just sent me to the main menu
if you confirm you'Re done but if you dont claim anything and wait you should get the inventory error and be able to claim it
yea dont hit next like i said you need to back away from the claiming window or either wait on that screen but dont continue
Anyone else still suffering mouse lag since .12 migration? :p
Game runs better than ever. Holding 100+ FPS on all maps but Reserve
how do i fix this? i have l;oot but its not on my scav
wtf is wthat time to time mouse reconnects and i get window mouse to screen
@vivid briar Dont hit next just either back or wait until you get an error
got a bit of a problem here that is too much to really type out here, gonna be in voice
once you get an error you should be able to claim your real loot
@molten yarrow Yeah i got my loot, i was afraid i was gonna loose a fuckin tetriz lmao
my issue resides around the game not launching right
had this issue last time, i uninstalled the game and had to reinstall it to get to play yesterday, but the issues is back... again...
@mellow drum I think that I am having the exact same problem. I think that it is a bug with it being fullscreen on launch and you need it to be borderless. But unfortunately they removed the setting in the launcher to launch the game in borderless and now I am stuck not being able to play the game.
desctope again
im on the forums about this issue and im not even getting a straight answer
Why would they remove the option to start the game in a certain size in the launcher?
Now I can't even play the game
cant you change it in the config?
dont even know what i should fuck around with in the config file in fear of fuckin shit up
theres no config in the game files
only in launcher
wtf
ah nvm then kinda dumb
screen freezez i can hear myself walking
hello people! can someone help me/my friend? he is having issues with starting up the game.
@modest galleon you can change it ingame now.
now i connected back i made 2 times v and my friend told im shooting and his screen goes black
Just saved up enough money to buy the lucky scav junkbox from therapist but I cant because i keep getting the "Offer count is 0 You send 1" error.
Any tips ?
its out from stock
Its sold out, it just shows a wrong error message
☝
anyone else not able to start up the game?
im having issues playing in a squad with friends, solos are fine, but squads are not finding a game. is that a known issue?
@vivid briar
What error do you get?
@quick root
Someone in the squad may be suffering from the matching bug, also sometimes different party leads can make a difference in matching.
thanks
i think the 3d model of dollars are bugged... my game always crashes every time i try to sell it in the flea market or i inspect the money... both situations the 3d model appears, so i think there's something wrong with it
anyone else getting those crashes?
Listing USD and E on Flea will crash the game, its known, not much can be done about it for right now
there is no error message... the screen either goes black or stays at the desktop and the windows loading mousebutton appears.. and also cant click on anything and with difficulty he can start the taskmanager to kill the process but if that doesnt work he needs to fully restart his pc. @formal dagger
Question, when he launches does his screen flash black a few and then crashes?
yeah that happens
Does he have a gtx gpu
gtx 1080ti
faalsno, same shit here
because everyonce in a while i get a flashing black screen on launch and starting nivida recording allows me to launch
i get desktop but i cant click on anything and i have to restart the computer to force close the game
to play it yesterday i had to uninstall the game
and reinstall it
and after that it worked? @mellow drum
yeah but i have the same shit happen to me again today
after you played? or from the start?
today from the start
wait what did you do
Ha, I knew it, it's rare when I get them, just need to start recording and end it when you get in the menu
@astral yew read what shootmeup899 and me talked about 🙂
i wanna say its the new drivers may cause it
but tbh no idea
but thats good hes good to play
yeah that or soemthing else nvidia related
so what exactly did you do
launcher open
start recording via nvida
should launch normally
and just end recording once youre in the menu
alt f9 is the key bind
what is the best way to report cheaters?
@opaque crag
If you have video proof of what happened, then you would need to post that on the hacker thread on the Forum, names and screenshots do not count
@vivid briar i dont think there is a fix yet
damn
I've been looking all over
I get that and the "bad service version" error that boots me from the game upon joining
just lost a scav because I can't join the game
so ive just lost everything in a labs raid because of server connection failure
what do i do about thsi?
hey so when i click reset my profile on the website, it says that i can do it again on 17th. but when i go in game it hasn't reset my profile
what do i do?
Hey does anyone know can i use a prepaid visa card to upgrade my account
@rustic kiln
No, it has issues with the charge-back security method.
@zinc iris
That's bizzare, I have the 'Game Support' section on my version of the website.
Are you are escapefromtarkov.com/support ?
are you logged in?
yeah it works now. It said 'go to the support section' so I clicked the big button saying 'support'
anyone else get a bug where the IFAK gets treated as an AI-2 with the effects and animation?
I just think that's the new animation now, since .12 dropped I haven't seen it take out the roll of gauze.
ngl, i'm pretty salty right now
Whys that?
one would think
It even still says it on the IFAK
Mmm, think you might've dehydrated or just been bopped by a suppressed boi?
gunsmith part 2 doesn't work
i was constantly checking to see where i was at health wise
i have build the aku with the indication and he didn't take it
did you fold it?
yes
Screenshot?
wikis guide is working for it
other grip
wrong color grip
i don't think you need the mag?
ah
hm
oof
You need this Fox
wow
I mean Cap
ohh that's right, it's the 60 round one
ok thanks
That's from your guide Chris
well your as in the wiki guide
what

I swear to God it said kac grip yesterday
a schnapps?
Jaegermeister?
Is there another way to download the eft launcher? cus i cant download the launcher on my profile
aayyyy, that's what i'm drinking
how come i cant see the voice channels?
you need to verify your account immap
Attempted tk @mellow light
@charred carbon Do you have proof?
I don't
got any proof of that
We can only take claims like that on video evidance.
Can i only download the launcher by my profile? cus i cant download from there
how do I fix the problem where the game keeps telling me the results for the previous raid? it's really annoying
and then it tells me I'm still in the raid and when I reconnect it loses server connection
@analog patrol
It should be there, you should confirm that the purchase actually went through.
@polar solar
The post-raid screen is just cause of desynch, the other issue is likely the same or just more server instability. What's your region?
East or West?
well Kaminsky i played it on friday, but the launcher got somehow deleted, the confirmation on the purchas were on 2017 14:06:48
Ohhhh, ok. It had sounded like you were a new player, that's a bizzare issue.
anybody is having an issue when you try to buy something from ragman like the LL1 headset, the game returns with a message like "offer count is 0. You sent 1."?
That just means it's out of stock, the server just hasn't updated properly.
even if it says "a lot"? i thought it was impossible for it to go out of stock
Afaik, the 'a lot' quantity on some items is actually a bug.
@analog patrol
So where the big download button should be, it's just straight up gon on your profile?
@polar solar
Have you already tried messing with manual servers, or adjusting your firewall?
and it shows nothing left on your account.
That's super bizarre, send Support a ticket with a screenshot for proof of purchase to get everything put back on your account.
Yea i have done that. hopefully it will get solved quickly
It's a pretty severe issue, so I hope so as well.
help
when i hit play it loads into a black screen. i was playing earlier with no issues. i have restarted my pc 6 times and the 6 times it loads into black screen and ive waited about 2 hours already to see if the black screen goes away and the game loads yet nothing
This may work if you have a nvidia gpu
Someone else earlier had a problem of the screen flashing on launch and crashing
i hit play and it tries to load but just stays black and when i try to alt tab to close it just gives me loading circle and wont let me click anything anywhere
i ran integrity test and checked for updates yet nothing
Is this normal? That its so black i mean
is reserve broken right now? having 11 gig ram usage every time i load in atm and game won't finish loading in :/
game broken ? I just got it, stuck on endless matching when I try to play my first pvp match.
can any one else play this game? Did I install it wrong?
google has zero info on "stuck on matching"
@dusky lodge do you try to play as scav?
nah the youtube video I watched said only do your main hero, so you get full exp
@rustic root
The game tends to get a bit dark whenever the fog gets really thick.
@gritty axle
Reserve is kinda broken at the moment, getting in is a little bit of a crapshoot.
kk, ty
he said the Scav was kinda not worth doing. you cant quest or any of the cool stuff
Scav is 100% worth doing, you get free gear from it.
Is there a fix to the "can't examine two items at a time" other than restarting the game?
@formal dagger Ah okay. I never saw it this dark 😄
so the point you guys are getting at is, we cant play our main characters?
@dusky lodge
No, you should be able to play on your PMC.
What region are you in?
north america
Do you have access to your Router?
of course
Do you know what model it is? If so, look up how to DMZ your computer on the router and do that, then try an launch into a Scav raid.
I mean, I can do that. I fail to see how screening trafic through my firewall will help me connect to games? not trying to be sarcastic, but that seems very odd
I know, but it's one of those computer things that doesn't really make sense why it works, it just does. That's how I ended up actually fixing my long-matching bug.
im "almost a full stack dev, I'm going to look into this lol Its not possable for routing trafic through a dmz to enhance your connection to anything, if anything it will hinder your packet loss.
not sure if you are trolling me lol
I'm being dead serious. I know jack all about software, so I kept screwing with a setting, relaunching, and throwing myself into matching for about 30-ish minutes at a time and after about a full day, DMZing my comps IP was the one thing that threw me from 30min matching to sub 4-min.
Though on the other hand, ask me to solder some memory modules or micro resistors to a samsung or apple PCB and I'll have that bastard put back together in no time.
@quaint saddle
What region are you in?
@formal dagger EU
Have you already tried adjusting what servers you're connecting to?
i have pick multiple servers , i have tried vpn and lots off things
Trying to find out if I'm experiancing a bug or a feature. If anyone can help please let me know
@quaint saddle
Pick singular servers until you fine one that works.
@bronze osprey
What's going on exactly?
Some items are going out of stock but the server isn't updating it properly.
OHHHH
Yes, that's a feature.
Some items have a limited purchase amount per user.
I believe it refreshes on vendor refresh.
The issue im facing is, is that last night I purchased 12. today I purchase 1 and im at max, so did they lower that cap in some weird hotfix? is it on a 24 hour cycle?
I'll be honest, I'm not 100% sure.
I know they like screwing with that stuff without telling anyone though.
I figured as much, but just curious is all. trying to figure out if the devs are trying to stop players from being able to effectively use their market or if it's a timed thing. if they did lower it then they are just hurting players who know how to run the market and that's kinda bullshit
WARNING invisible scavs are still not fixed just experienced it on factory
Hello I really need help wioth my account
The UI scaling we were talking about 1 or 2 days ago has been solved @wise sun no way!!!!
so i lowered my graphics all the way down and tarkov wont load, i cant close it at all too, the only way i can close it is to restart my pc
is this a common issue or am i gonna have to figure this one out?
@eager crown
Go to your My Documents folder, open up the Escape from Tarkov folder and delete 'Local.ini' then try again. That should clear your graphics settings and allow you to boot the game back up.
@spring flax
What seems to be the issue?
ok thanks, ill do that
I accidentally dropped my Gamma container and would like to know if theres any way to get my account reset before my reset date of the 17th. Im having a really bad time with this and I cant really play until then
anyone know anything about the survivalist path mission being bugged out?
im freaking out
damn that sucks man
Any way to fix the bug where the items you looted as a scav dont appear in loot transfer screen?
@spring flax
There really isn't, you'll have to buy an Alpha from LL3 Peacekeeper or get someone else to do it for you.
@dreamy plinth btw I messaged them not only via launcher ticket but via Mod mail... (discord) they actually answered after 24 hours.
Is there any way a EFT staff could do an account reset if I put a ticket?>
Actually for account things there is the WEB SITE that has a support page
There is a possibility, but as its a non-severe mistake caused by user error, I don't think they'll do anything.
so far the web site only supports these kind of things from what I saw (referred to account)
okay. Is there any way I could upgrade my account past EOD to get a reset?
Any way to fix the bug where the items you looted as a scav dont appear in loot transfer screen?
EoD is about as high as you can get.
anyone know anything about the survivalist path mission being bugged out? dieing after completeing the first part will glitch out the entire quest so u cant move on
@jovial shell
That's caused by the servers not saving your scavs item state, so there really isn't a way for users to fix the problem.
Hmm. Last time it happened after a few minutes it threw a error and refreshed with all my items.
Thought maybe there was some trigger to get it to resync
I've heard if you go forward a few screens than go back, you can sometimes get it to refresh, but since I've never had it happen to me I can't confirm.
maybe it refreshes when the session ends completely?
im so sad
anyone know what to do? i extracted as a scav and have only my spawning loot
none of the loot i got in raid
Read the exchange between Vendeta and I, it's a known server desynch bug.
yeah when it refreshes they will be there
is there any staff I can talk to on this ?
EricEh you can try pming EFT-Modmail, but I think anything to do with accounts you need to open a ticket for
@spring flax For me it has been hard understanding how: just write EFT Modmail the will answer and also learn from what you share...
That is how u do it...
Use the Account support ticket .. u can find it on the official website.
@spring flax
Send a support ticket from escapefromtarkov.com/support
thank you
This is a funny issue: lots of keys (non much used) appear as fkd up things in the game commands.. like I was pressing not my layout keyboard but something else.. and my windows is in the right language so I dnt understand what game sees...
This is just one.. there are many others generally right side of keyboard that are messed up.
I have a problem with Reserve. As soon as I launch a raid into reserve my game tanks and I go down to around 5 - 15 fps. I often have to relaunch my game or even my PC. every other map is fine. Anyone else have this issue?
Reseve is super framey right now, for everyone.
Ryzen 1700 and gtx 1080 and I get max 35fps on reserve
yeah map is kinda laggy rn
Reserve is known to have fps issues. The devs know about it and are actively working on it
@jovial shell idk if its the reason , but whenever I used AMD with my 1080 i had problems
@wraith sable I get 70+ on everything else except interchange at 50+ I figure once the devs fix reserve itll be similar to interchange.
I highly recommend using lasso to disable hyper threading for Tarkov - huge increase in FPS. There are some YT clips for setup, they are kinda annoying but are worth it
Seems that sometimes alt-tabbing on borderless mode, causes inputs to not register anymore
anyone else getting lag spikes and freezes?? never happened to me before
Reporting "issue": When going free look with "alt" .. then pressing another combo with alt... the free character POV will stay free look
instead to go back to normal POV as normally happens
@jovial shell we have the same card and im usually around 100 on all the maps
reserve is the same
@wraith sable 1080 or 1440?
does anyone know how to fix the 1509-bad param error?
When does it happen?
when i try to trade item for item on the flea market
I heard some things in the flea market are broken right now, sadly.
You can try it with different items or you can try to restart your game. Maybe that fixes it.
have already restarted 4 times
Im getting "backend error 1000" on the profile data loading screen. P L S H E L P
@jovial shell @wraith sable you can try the following settings. They work pretty well for me (Ryzen 5 2600 + Radeon VII) and my teammate (i7 7800K + GTX 1080) and look quite nice, we are both playing in 1440p:
Texture Quality: High
Shadows Quality: Medium
Object LOD Quality: 3
Overall Visibility: 1500
Shadow Visibility: 95
Antialiasing: TAA
Resampling: 1x Off
HBAO: Medium
SSR: Off
Anisotropic Filtering: On
Sharpness, FPS Limit and the four things at the bottom: Your choice (Sharpness at 0 and just Z-Blur enabled in my case).
I just wanna play the g a m e
I heard people get that when they try to sell € or $ on the flea market.
Texture Quality: High
Shadows Quality: Ultra
Object LOD Quality: lowest
Overall Visibility: highest
Shadow Visibility: lowest
Antialiasing: TAA
Resampling: 1x Off
HBAO: off
SSR: Off
Anisotropic Filtering: off
Sharpness: 1
FPS Limit: Highest four things at the bottom: Your choice (Sharpness at 0 and just Z-Blur enabled in my case).
clapped have you tried restarting your game?
send a msg to the modmail and see what they say
already done
just waiting for a response
I J U S T W A N T T O P L A Y T H E G A M E
While it is most likely one of many issues right now you can't do much about, you can try to reset your router, temporarily disable your firewall, check your game files for issues and make sure you installed .NET 4.7.2.
I guess BSG will be back with some nice fixes for many issues next week. Right now they just deserve a break.
I still wanna play 
And they don't want to work 16 hours a day without weekends. 
guys I buy shit on the market. it takes my money and I don't get the item.
0.12 is a huge patch that requires a lot of tweaking, especially since they modified/changed a lot of the core mechanics. It still went surprisingly well considering how much has changed imo.
true
@ripe python
Please submit a ticket on the launcher so that BSG knows this is happening.
I completed the "survive dehydration for 5 minutes" portion of the mission "The survivalist path - Zhivchik" and then died afterwards, completing the first subtask but failing the second. After that, I redo the mission, surviving another 5 minutes of dehydration and successfully extracted this time. However, the second subtask remained incomplete and I therefore assume the mission is now permanently locked and uncompletable forever.
Please note that this goes for everyone asking for assistance, BSG will never know it's a problem unless users send in tickets and tell them that it is. Once they know, they can start to find the cause and fix the issue.
DO NOT FAIL TO EXTRACT AFTER SURVIVING 5 MINUTES OF DEHYDRATION IT MAKES THE MISSION UNCOMPLETABLE
It did not for me.. It just said I survived even though I died. Please report it using the launcher though.
☝
I wonder how long I gotta wait for, but ill wait 
@vivid briar
I'm sorry m'dude, I know it's frustrating but along with fixing a pile of stuff the engine move along with the server overload when .12 started borked a lot of things. Thanks for being patient with us. ❤
hey, new here. got recommended here for technical issues relating to tarkov that i have. so whats happening is multiple issues, matching takes forever (even with 16 ping), its extremely framey and it black screens so badly when i die/extract, to the point that i have to forcefully crash the game. got a good PC too, z370 gaming motherboard, 16GB RAM, 1080 GPU. i re installed the game, same outcome. any advice?
What CPU do you have?
@acoustic smelt
intel i8
What do you have all your settings at? Also for the long matching times, have you already attempted to manually select better servers from the launcher?
graphics settings are medium i believe. i have manually done that.
@neon dawn
I have not, it seems like just another case of being Tarkov'd into geometry. Just make sure you report it on the launcher so that it can be addressed.
@raven path
Check your quest inventory, the doc case might've automatically been transferred to the offline inventory instead of staying in the online inventory.
@acoustic smelt
Try swapping up to high, and it does feel like that Tarkov favors AMD cpus at the moment, so you just might need to brute-force the game to get it to behave.
-and it doesn't show up in the big red office anymore?
That's beyond bizarre, make sure to report it on the launcher. I know the quests end up tripping server-side flags, but try going in with someone else that has delivery from the past and seeing if you can see it then.
Critical error 1501 - You already add max offer count. When trying to post something on the market. Anyone know what that's about?
Can i be given the PMC role i have filled out the setup page and play the game
@unkempt crane
Should be good now, closing your ticket.
yea thanks
My flea market doesn't let me put things for sale, the button is grayed out
anyone else having same problem?
Uh so my friend and I are both looking at the map and he has times that are 8 hours off from mine
Wtf
We can't see eachother in the group search either
@abstract bloom Do you already have things for sale on the fleamarket?
@round vault
Do both of you have manually selected servers on the launcher?
lmao now it works
Ok now I just finished a raid and received the results from a previous match??
Bugging bad
Now that shouldn't effect anything negatively, you'll still get EXP credited properly.
Whats 1509 bad parma ?
i love it full gear log to factory deploing... ....dectop
Fix OCE Servers they are garbage
is the flea market somehow bugged? i keep getting 2x larger fee than the actual price of an item im trying to put up 🤔
OCE wait times are ridiculous, please fix the AU servers issue bsg
also @formal dagger launcher error reporter doesn't work and hasn't worked all patch
I had a freeze when trying that the day after patch, it unfroze shortly after but every time I clicked it it would freeze again, I haven't tried since
Yeah thats what I get too
But then it'll crash when trying to check something else on the flea market
or when I go back into stash
hmm
updated nvidia drivers helped a lot less crashes but mouse discnnect problem exists still
Somebody know why it takes to so long to join a scav run? been sitting in "matching" for like 20 min now
I'm doing the quest where you need to find the gas analyser. It says "in raid". Do I need to do that with my PMC?
@vivid briar Is the Bug still there?
👌
My daughter needs help. She chose the wrong faction.
Is signal part 1 fixed?
for a few days already
@calm musk that's because the price you put there is MUCH higher than what the item is worth. The closer you are to the average, the lower the fee compared to the price.
@sterile gate @shadow portal that's a common bug right now. Just wait for a hotfix.
@summer panther "in raid" means you can't buy it from traders or the flea market. You can find it as a scav as well. It has a little check mark symbol if you found it in raid.
Thank you 🙂
👍
Servers down at the moment? Cant get into a match its just matching for 5+ minutes...
You can try different maps and servers.
Or wait until it hits 10 or 10:30, there is a chance it will just start at that point.
@teal rose thanks, although i still cant put this key up on the market 😄
@zenith folio just hit retry every time it pops up.
@calm musk what key are you trying to sell? You tried to sell a 7.62 magazine for 3500000 in your image.
Do you know what it opens up or if it has a wiki page?
no and no, found it in a scav backpack today morning, even its icon has infinite loading animation ;d
What exactly is the issue?
Has anyone ever had an issue where you press “play” in the launcher, and the game doesn’t load up but your stuck with a spinning mouse cursor?
@drifting surge check your game files for issues and make sure you installed .NET 4.7.2.
@calm musk does it just throw an error if you try to sell it?
How do I check for issues? Sorry, I’m not very technical
no, the button is greyed out
and its not just selling, it simply doesnt seem to exist on the flea market
i think i was able to press the button before to sell it, but it always said i had not enough to pay the fee
The "Add Offer" button is greyed out?
@drifting surge There is a little dropdown menu near your username in the launcher. There you can do an integrity check.
Anyone else getting black screens when you hit play?
Check your game files for issues and make sure you installed .NET 4.7.2.
Thank you so much, I’ll check it out
Just started yesterday. Uninstalled and reinstalled
Is anything running in the background?
Virazy was that for me
Yeah.
oh, right now i can't place anything at all on the market, so i got no idea 😂
How do I check for .net .4.7.2
I mean besides discord nothing else is running
@calm musk just contact the support via the launcher. Maybe they can help you, becuase I don't know the flea market too well.
I just have the loading circle and can't click on anything nor close anything only thing working is alt tab -_-
@drifting surge @grand minnow http://go.microsoft.com/fwlink/?linkid=863265
I'm using my phone
is it supposed to be extracting files?
@grand minnow Could be a fullscreen issue actually.
I'll click on that once my puter restarted
@drifting surge it installs .NET 4.7.2, which is required to run many programs, including EFT.
Alright.
So how do I test if it's a full screen problem ? How can I change it
@teal rose is doing god's work. some1 pay him
Nose goes. Lol nikita hire this man doing better work than your support team
trueeee lmao
Replace the local.ini file in your Escape from Tarkov > Documents folder with this one. It will make sure the game launches in 720p windowed. You can change your settings ingame after that, just make sure to use windowed borderless instead of fullscreen.
The integrity check worked?
@languid burrow @mellow lava @pastel girder @copper pebble someone promote @teal rose
lmfaooo
ya, it worked
thanks bb
Please don't ping all mods.
i do it 4 u. my life belongs to you now
They don't like that. 
Lmao
Please don't Ping every mod/cm
Told you. @drifting surge
It was a risk well taken @poonboi
😂
Virazy I'm stupid ok so what am I supposed to do with that file
In your Documents > Escape from Tarkov folder you can find that local.ini file. Just replace it with the one I sent here.
🔪
Not the game folder.
The config files are stored in a folder named "Escape from Tarkov" in your "My Documents" folder.
Yes.
hit play and all to see if it worked?
Exactly.
My loading times are extremely long for some reason (not the mtaching the actual loading)
@shrewd shale try to install the game on an SSD if possible and enable the auto ram cleaner if you are rather low on ram.
@teal rose Installed in a SSD and Ram cleaner already on
since poonboi took the hit i will very well just thank you ViRazY
👍
these mods need to like move you up man
Do you know what takes so long? Loading map? Synchronizing with other players?
@teal rose The loading map, loading loot and creating loot pools
You can try to do an integrity check using the launcher and make sure there is no issue with your PC.
are shotguns bugged? i just got 2 hit in gen 4 by a dude with a shotgun
I think my PC is fine but, how should I test that?
@shrewd shale there is a little dropdown menu near your username in the launcher.
Yes
@hallow remnant there is new, very powerful shutgun ammo. Things like 16 pellets with much higher damage than the old one (aka "I will end your life, now"-bullets).
@shrewd shale you can just send them here as well.
It's a laptop so no upgrading
GTX 1050 2GB
i5 7300HQ
8 GB of ram DDR4 (Only one slot used, so this I can upgrade)
And obviously game installed in a SSd
?
That explains a lot. Yeah it is definitely a spec issue. You can try to clean your laptop a bit etc., but there isn't too much you can do, sadly. Make sure there isn't too much load on there since 8GB are not much at all anymore, especially for Windows and videogames. Just try to get rid of some software you don't need and make sure there isn't too much running in the background. You can try a fresh install as well or try to reinstall EFT first.
Still weird that is just started yesterday.
Yeah, I was expecting that
Did you just start playing 0.12 yesterday?
No, I started the day it launched
Everything was going fine
Until yesterday of course
Now I've got extremely high loading times (not matching but actual loading)
I don't know why
And I can't just upgrade beacouse I've got no cash
And I probably wont
You can try to play around with the fullscreen modes and the cpu affinity setting ingame. I know some settings have been reset with a recent update.
whats the difference between the europe version and the other one?
@grizzled bluff you can launch the european version anywhere in the world while others are "region locked" (as in, you can only launch them in the region you bought them in).
You can still play with everyone else in the world.
I dont think the CPU affinity thing will work beacouse my CPU doesn't support Hyper-Threading
But I do use the famous .bat file
@teal rose thanks
You just can't launch it if, for example, you are american and travel to europe for a week.
@shrewd shale Does the loading get stuck at 95% (or ather percentage)
@shrewd shale try to do it without the .bat file then.
@crimson shore Yeah some times
I have that as well, what helps is ALT - TAB to another screen a couple times
@crimson shore Yes, but that's not the problem
That sounds like it could be an issue related to the fullscreen mode then. Please try to load into a raid while using the windowed mode, just to rule things out.
@crimson shore I have high loading times like 8 minutes for customs (No programs in background and installed in SSD)
@teal rose Ok I'm going to check
I have it in exclusive fullscreen
Oh yeah that one causes a lot of issues right now.
Should i change it to fullscreenwindow?
Yeah fullscreen window should be fine.
Ok brb
Does this also include lockup's in the traders screens? I have to alt tab a lot there as well in order to "unlock and load" all the items for trading.
That's weird. Can't hurt to try windowed fullscreen anyway.
I myself had a lot of vsync related issues with pure fullscreen and for many people the game doesn't even launch with it, so maybe there are some more bugs with it?
Yeah.
earlier this week it was even worse, every time opened a loot screen it locked 😛
While you are at it, make sure your graphics settings are fine. They have been reset with one of the updates about fullscreen modes.
@crimson shore just try borderless as well. One of my teammates had some lockups like that with pure fullscreen as well.
By the way I am also getting really bad fps (30-40) and stutters
Okay so 3:40 mins
But I don't know if it's now just magically fixed I've got to do more testing
@teal rose BTW when you talked about specs, what was the bottleneck? Or is just my rig outdated (probably correct awnser)?
for me no notable difference between full and windowd full.
@shrewd shale about the fps: Make sure to check your graphics settings. They have been reset to "high" with a recent update, which is probably why you get bad fps. It most likely set the fullscreen mode to pure fullscreen as well, which could be causing the loading time issues for you.
guys someone can help me about gunsmith part 10 ? the wiki online dont show the good build
just the weight of the gun
i have the perfect build of the wiki
but i have 4.862kg instead of 4.8
dont know what to do
@teal rose Still getting vas load timed
Make sure your magazine is empty @twin pivot
it is
Just saw this: "Note: Replace the Dust Cover and TT10000 with a Bastion"
Maybe you have some additional mounts installed on the handguard as well?
@teal rose thanks for the suggestions. Will do more troubleshooting later.
20 bucks wrong color moe hg
its not the color the problem, its the weight of the gun
Has anyone attempted to reset there character? I did not get my starting gift, and went to reset, but its says my account cant be reset till the 17 of november
anyone else had similar issues?
@twin pivot try to use the TT10000 instead. The Bastion appears to be a bit heavier.
Did you buy the game after the Christmas gift
no
I have had the christmas gift many times in the past
the christmas gift says "not active"
and I never got anything.
Yeah that’s probably it Viraz
BSG told me to officially reset my account, but i am unable to cause it says you cant reset till the 17th of november
Wrong information in the wiki then...
@teal rose omg its working thx dude
How could that happen lmao.
Wiki shows the standard dc and tt mount
the wiki is outdated
There is a note that says you should use the Bastion instead, which is just wrong.
Ah gotta activate windows
Hide and alt f4 and recon. Should fix it
Or continue being spooky ghost
Question, my friend I did Reserve last night in the night time. We encountered 2 scavs which we killed, but with me sitting outside, I noticed 1 scav go in to check the noise, normal I suppose. He dies to the friend, once he dies, another spawns and immediately starts walking towards the friend again, this happens again for another 20+ times until we got killed by the scavs
Is this normal?
They spawned across a field and then walked directly to us
We died and lost a lot of rubles worth of stuff but I'm fairly certain my insurance will grab them back
how much weight u need to be over weight ?
@vivid briar
@teal rose TNX alot
@bitter talon You can see similar things in a lot of different places. The scav spawn system just needs a little bit of tweaking. I am sure there will be a few patches soon, the devs just need a little break right now.
So was it a bug? Should we just run away as soon as we keep seeing more and more?
Your choice.
It would be great if you could report the exact position and situation via the launcher though. That could help the devs.
my game wont launch when i press play what should i do ?
it just keeps loading nothing happens
anyone know if they have a timeframe for the USD/Euro listing bug fix?
Hey, I just got a new error that has broken my game. Whenever I try to launch I'm getting 1000 - Backend error. I made a forum post as it suggested, but was wondering if there's anything I can do to get it fixed
@solar lance you can try to verify your game files for issues using the launcher.
@plain jungle nothing I know of as of right now, sadly. You can try to contact @mellow tundra and ask if they have some more information.
Got it, thank you
I would appreciate it if you could send the solution here if you fixed it, so I can forward it to other people.
Sounds good, I'll keep you updated with any information I find. Everything I found googling was quite old, but they were saying that their profiles had to be reset, I'm reaaaaallllyy hoping that's not the case haha
good thing we are just out of a wipe so you prolly wont lose much
if you had to reset
Eh, it'd still hurt. I was almost level 18 with a stash full of loot
im almost lvl 10 and ive been struggling the whole time
when will the damn bug with animation loop be fixed
ffs i am baby ragin rn because i lost 500k bc of it
is anyone else having an issue where the game doesn't take left click inputs for a couple of seconds its happened three times for me now
@somber rivet
Are you talking about after boot, or after alt-tabbing?
You can try a different fullscreen mode. I wouldn't be surprised if that is yet another bug with the pure fullscreen.
Like borderless windowed.
yea it was probably after alt tabbing but it was several mins after and severally clicks
I have that issue with several games, I think it just may be a symptom of alt-tabbing an unoptimized game.
alright guess I'll have to stop watching yt while waiting for a game
what is the best way for lvl up strength for vent 3
this overweight is absloute waste time
Just do some long loot raids with a big backpack and tactical vest.
You will slowly level up strength and find useful items for quests or the hideout.
At least this is what I do.
Interchange is a great map to do that on, for example.
But I guess some people in #eft-chat have some other suggestions as well, maybe you have more luck there.
Anyone else having problems searching for specifik items on the fleamarket?
What exactly is the issue?
When i search for an item, i dont get the list to the left with results.
Maybe nobody is selling it right now or you accidentally limited your results with filters.
👍
Anyone getting server disconnects? Then i cant rejoin it just says server lost. Stuck in this cycle
i preordered over a year ago and am trying to put this on a new computer but i can't even find where i download the launcher on the website
@shy thorn email from purchase
ahhh ty
My game has been stuck on this screen for more then ten minutes now and this started after a raid when I alt+F4 because the screen froze when taking me back to the main menu
same lol
@primal drift restart your game.
@vivid briar just restart the game. You can set the fullscreen mode to windowed borderless to prevent lockups and other bugs.
thing is virazy
i restarted the game
it didnt fix it, i still couldnt heal myself
lol
restarts
I went as far as wiping everything
and reinstalling the game four times
is there a way to change it to windowed mode in the files?
or could I do that in the launcher?
Yup, there are settings on the launcher you can adjust.
Nope, they removed the option to change it in the settings.
Replace your local.ini file in Documents > Escape from Tarkov with this one.
It will launch the game in 720p windowed, so you can adjust it ingame after that.
alright I'll try that out
@teal rose So not sure what happened, but it's now letting me in again...
Okay so something changed when I replaced the local.ini file
message popped up and said
authorized error message
i found a glicht on custon in red where u can se a piece of the map
need to resolve
report it through the game launcher
@vivid briar you can try to delete the local.ini file to reset the settings as well.
Sooo, I just updated the launcher after having not played for a while, and now it says I don't own the game..?
anyone figure out why the labs buttons aren't working yet?
Seems like a few other people are having/had this problem. And no, I did not purchase the game from a 3rd party, I bought it through EFT's official website. I've been playing for around a year, so not sure what the deal is.
is a refund possible for this game? asking for a friend.
Nope.
thank you
Well.
Correction: I think all of two people have gotten their games refunded? Correct me on that if I'm wrong
Sees Kamy furiously typing
@vivid briar
Message support on the website, they should be able to get you sorted.
I just made a support request, I was just curious if anyone else has had this happen.
@unkempt crane
@serene ridge
If your countries have federal consumer protection laws in place, those trump any companies no refund policy. Though I must ask, why is your friend refunding?
Like I know the US is pretty Caviat emptor about things, but keep in mind if you don't have such protections chargebacks without legitimate grievances is considered illegal most places.
he thinks the game is too hard
hey guys
Tell him to hop on here then, we have the Sherpas who's entire job is to assist players and the #beginners-assistance channel.
@serene ridge
does the edition you buy still matter?
Also @serene ridge, I'm going to have to ask you to change your name because of the sexual implications; this is a Partnered Discord, so we need to remain SFW.
Each edition has it's own perks, and contains the perks of any editions before it.
if i could i would
Riiiight
im asking if the stash from ultimate edition
What do you want it to be
is fully upgraded
my ingame name Uncle Fishie
or they just get the base stash increased
EOD is fully upgraded stash.
ah ok thanks
Me & my friends are having a problem were two of us are completely invisible to the 3rd player, any idea on how to fix this?
BSG is aware of that issue and is working to resolve it.
I cant seem to google my way through this issue, som im gonna try here, i got tarkov two days ago, and it played fine that day and yesterday, however when i try to launch it today, i press play, the launcher dissapears as normal as if the game is about to launch, the game seems to be running in task manager, but nothing more happens, no error, no game, no nothing :/
so its a resolution issue?
They reset the settings in one of the recent updates and the default fullscreen mode is just normal fullscreen, which is bugged for many people.
Just a fullscreen issue. The config will launch it in windowed mode, so you can set it to borderless windowed after that, which works fine.
Try to delete the file then. That will set everything to the defaults.
do i need to exit the launcher too maybe?
No.
Make sure to check for game and launcher updates btw. if you let everything running for a few days.
already checked
It wont start and its not making a new .ini file now
verified the game cache as well, still nothing
@finite inlet
Do you get a run as admin prompt when you start the game?
Man, I really feel for you guys who are still having issues
Please friend, bragging helps noone.
@finite inlet try to verify your files using the launcher. There is a little dropdown menu near your username.
is using reshade bannable?
Hey i need some help
Nope @vivid briar.
are you positive
Yup.
My game isnt loading for some reason some maps last wipe everything was okay and now crashes and stuff
It's not banned.
pising me off
@lilac mantle
What have you tried so far?
minimizing my settings
doing the autoclenear
cheeking my pc stats of my ram and stuff
@lilac mantle
Try verifying your game files through the launcher.
Try to verify your game files using the launcher. There is a little dropdown menu near your username.

most of the times i dont get in is becose of Anti Cheat something failed and the launcher being buggy
last wipe didnt have no problems °
i5-8400k 1060 3GB
8 GB of RAM
last wipe didnt have problems
it did the integrity check and no faults found there @formal dagger
Try to enable the auto ram cleaner ingame and see if it helps.
i did it
And make sure not too much is running in the background. 8GB isn't much at all.
nothing besides tarkov and discord
and my memory dosent go above 60% so
can i get some help ?
<@&521631248536305664>
@lilac mantle
The last suggestion I can give given the symptoms is to try and reinstall Battleye, failing that send a message to support through: escapefromtarkov.com/support
and how do you do that ?
just reinstall the whole thing
man i have shity net no thank you
it will cut out like a whole night of gaiming
you cant launch it now though...
nah i can play every map expect reserve shorline and interchange
@formal dagger can you help with reinstaling the batleeye ?
what error messages do you get when it dumps you?
You can find the scripts to do that in your Escape from Tarkov > BattlEye folder.
just Anti cheat failed or Server conection lost
Just launch them as an admin.
anyone have issues with mumble not working? None of the settings work properly. Sometimes the dropdown menu works but thats rare.
<@&521631248536305664> i could send you dump file of my crash
You could send them to @formal dagger so he could take a look. Tech support are just two persons I rarely see in here.
Or just contact the official support and attach them there.
You can report a technical issue using the launcher.
i reported it
👍
Error retrieving insured items of Prapor. "Ghost items" ... I put them into the inventory and after gives me an error and return to main menu. I enter the Character window again and the items have dissapeared.
Try to restart your game.
trying to buy the lucky scav box and I'm getting "offer count is 0. You send 1", yet it also says "You've purchased this item in quantities of 0 pcs. (Max. 1)" what's going on?
They are sold out. It just doesn't show it correctly.
oof. ok thank you. I'll wait for restock
1509 - bad param? Getting this when I try to trade something on the flea market.
Anything I can do? Or just wait for hotfix
anything I can do about this? been this way for about an hour
@zinc iris have you restarted your game?
yeah got it, shoulda tried that first
I had a bug in one of my scav raids
I had a VEPR and I also got a AK-74n with mags, but for some reason when I extracted I only had the stuff I spawned with
HEY, why when I enter the interchange, I get information that I was kicked because of an incorrectly loaded anticheat, and after logging back in I still get messages: the connection lost by which I still lost my items when trying play this map (this isnt happens every time)






👍