#community-support

1 messages Β· Page 462 of 1

valid otter
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@south dove hmm im looking for fix, but havent found anything, my bro has the same problem

south dove
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I can't really think of a solution to be honest

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If you find anything, hit me up. I really want to play

valid otter
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we have updated drivers, reinstalled the game, cleaned cache did everything (at least everything common) to fix this problem and nothing works tbh 😐

south dove
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Would reinstalling work?

valid otter
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@south dove no, it did nothing still happens

south dove
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Sheesh

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I just wanted to play :(

valid otter
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yee im so damn disapointed, another friday... looks like i wont play another weekend......

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i dont even know what to type

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i mean there is nobody else with this problem, i cant find anybody except you and my bro wityh this problem lol

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😐

south dove
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Damn

valid otter
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hmm

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my bro just said his game launched

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so probably for now there is only 1 fix, try until it launches 😦

south dove
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So i just

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keep trying and restarting until it works?

solid tree
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just had second disconnect, started again

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and so a 1 hour download time turns into 3

carmine gulch
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Same thing happening for me too

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So fucking mad

vivid briar
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download speed capped at 3mb/sec

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why

flat brook
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Why are people getting different EOD stashes than I did this wipe lol?

carmine gulch
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This patch fucked the game again

stark sentinel
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is anyone else freezing really bad like ill be walking around and it just freezes constantly

wheat umbra
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Yo has anyone had the issue of no sound on the game after this patch?

thin mica
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omen try windowed mode helpped a lot

solid tree
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@thin mica windowed mode does not even work for me, stil get freeze, then black screen

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or game crash, sometimes locks up pc, then have 2 restart

blazing aurora
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can someone please explain to me why things I had in my secure container disappeared

formal dagger
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@blazing aurora
When did it happen?

blazing aurora
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just now

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I had a salewa and some grips

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and they are gon

formal dagger
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No like

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Did you extract, did you DC, did you CTD.

wraith ibex
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Hello, I'm not able to install the game. I get a game file integrity was compromised error every time right when it's about to finish

blazing aurora
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I just got shot by a plater

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player*

tropic void
formal dagger
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It sounds like you just desynched, and the item server didn't save the fact that you'd actually put anything in your container.
@blazing aurora

blazing aurora
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frick

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that was the last salewa I needed too

formal dagger
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If it makes you feel any better, I had two disappear in the same way last night too. I only figured it was desynch because I have Glasswire on my comp to record ingoing and outgoing connections, and there was an interruption from Tarkov just before I got bopped.

wraith ibex
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Hello, I'm not able to install the game. I get a game file integrity was compromised error every time right when it's about to finish

tropic void
formal dagger
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@tropic void
I may have a fix for you, if you'll give me a moment.

@wraith ibex
How many times have you tried this, what region are you in, and what is your avg download speed?

tropic void
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just pls help me goin on three days rediculous

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ty kami

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sry

wraith ibex
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@formal dagger I have tried 4 times, Im East coast US, 20 mb/sec

vivid briar
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Do scavs have 0% chance of dying from losing a limb?

formal dagger
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Players don't even die from losing a limb, only head and thorax.

wraith ibex
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@formal dagger I have tried 4 times, Im East coast US, 20 mb/sec

formal dagger
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You don't need to tag me multiple times friend, I'm ingame and helping other people at the same time.

wraith ibex
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@formal dagger okay friend

subtle inlet
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is the matching ever gonna get fixed?

muted coral
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is...something wrong?

subtle inlet
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the freakishly long matchmaking times

muted coral
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when i extracted...I didn't get to keep the stuff I looted

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It only left me the basic things, and death screen now...didnt tell me who killed me

nocturne tundra
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My game just randomly crashes graphically

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In the middle of a game

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Whatever was in the patch the last 2 days absolutely fucked me.

fading umbra
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Great game

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Game always gets buggy and freezes when handling money

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Dollars to be precise

crisp shuttle
formal dagger
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@wraith ibex
Do you have another computer you can download EFT to?

Same question to you @crisp shuttle

crisp shuttle
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nope

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ive had the game on my pc before

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wasnted to try it again

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since the new update

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but now everytime i download it

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this happens

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it comes AFTEr i dl the whole game

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User action required (unable to load the file)

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i keep getting this error WHILE downloading as well

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and i press retry

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and it continues until i get it again

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until its done and i get that last error

formal dagger
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The error comes from the fact that after it finishes, it detects something wrong with the DL'd file and refuses to use it. Have you tried changing the install directory or updating the launcher?

crisp shuttle
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I tried on two different harddrives

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to install it on

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the launcher updates itself instantly when i install it

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it also installs automatically on to my G: drive

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for some reason

formal dagger
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Sometimes it doesn't, so I had to ask.

crisp shuttle
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i wanted to try and put it on my C: drive where windows is

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but if i move it

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it says it needs to be opened on G:

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really weird

tropic void
modest ledge
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I reconnected into a raid, did this ever happen to you guys?

sinful pollen
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im having the same problem @crisp shuttle @formal dagger any fix?

crisp shuttle
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😦

obsidian salmon
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just alt f4 and recon @modest ledge

modest ledge
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Yeah, did this twice. Same thing.

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Even threw my guns on the ground to see if I could remedy it.

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I just let my buddy dome me.

formal dagger
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I apologize, you'll have to give me a moment, I need to tend to some things atm.

crisp shuttle
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np

torpid dagger
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how do i fix crashing when loading in?

formal dagger
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@modest ledge
That usually happens when you're desynching at the same time as you reconnect, closing anything else you have running in the background before you attempt to reconnect usually gets around that.

fading umbra
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Does anybody know how to make the game not crash when trying to sell dollars ?

obsidian salmon
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Just need to wait until they fix it

marsh juniper
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Having a issue when I click play on the launcher . My computer goes to launch game but does nothing and locks the computer up. Havent had this issue until last update on launcher

prisma swan
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I have something similar. When I hit play, it crashes my explorer.exe and desktop window manager.

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The game does load, but most other apps crash

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Was fine last night

formal dagger
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@prisma swan
Now that's a super bizarre one, that sounds more like system instability than anything else.
Did it start happening with the patch?

prisma swan
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Yes. This is the same system I've ran EFT on for years.

marsh juniper
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Mine did starting today no issues previously.

prisma swan
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I've got event viewer logs.

formal dagger
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@marsh juniper
@prisma swan
Both of you try reinstalling the launcher, it sounds like the update may have bork'd something.

prisma swan
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On it.

teal rose
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Congrats @formal dagger !

obsidian salmon
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the game was rigged from the start

formal dagger
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Bud, you deserve it more than I do, but I'll do my best to help ya' keep things neat in here.
@teal rose

obsidian salmon
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some tasks do decrease their rep

prisma swan
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That's what I get on game load

obsidian salmon
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Ther's water task in room 206 decreases skiers loyalty

tough crypt
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hol up

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o

teal rose
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Nah, I am not active in any "normal" channels at all. Just did a short break to let the "0.12 patch issues train" pass. πŸ˜„

formal dagger
obsidian salmon
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cries in having mod experience and server ownership and not getting mod

formal dagger
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@prisma swan
So it hard crashes the display driver on start, but reboots itself so it can launch the game?

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I mean shoot, if it makes you feel any better, I literally do what the OEFT mods do as a dayjob so I think I've got a bit of EXP.

torpid dagger
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someone please help when im loading maps in tarkov my game always crashes!!!!!!

obsidian salmon
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you alt tabbing out, because thats an easy way to make it crash

royal axle
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I'm not sure if it belongs here, but whenever I'm in a raid it seems that I don't get credited for all my kills, had a scav run in factory and took out at least 7 scavs but exited and it claimed I only killed one (I definitely killed more having no other players or player scavs on the map)

obsidian salmon
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You getting the past raid end screen

prisma swan
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Yep. Launcher install finalizing now.

formal dagger
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@royal axle
Sometimes your after-raid screen desynchs and shows an old one, your Scav and/or PMC should still get the EXP for it and your loot should be uneffected.

prisma swan
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But it not only kills the display driver, most of my windows programs go down when explorer.exe ends

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No change on launcher reinstall. Reinstalling whole game

royal axle
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Also had a weird bug where when I left the raid and needed to take my gear from the scav it only had the gear I started with so I took it and then I clicked through and the raid end screen showed up again with the other loot I found (still with the same kill credited) just wanted to make it known to someone that this was happening

formal dagger
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For the rest of that, make sure you report it on the launcher since we really dont/can't pass bug reports on through here.

royal axle
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Oh

prisma swan
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Go go gigabit internet!

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Downloading game in 3 minutes

formal dagger
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I don't have Gigabit, but I recently got 300/300 net and oh boy

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it feels good

prisma swan
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BSG will only give me 45MB/sec

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πŸ˜”

royal axle
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I'm in Aus so I'll probably never experience that in my country or well not for at least 5 years or so

obsidian salmon
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You sure you are not throttling it yourself in the laucnher

prisma swan
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It fluxuates

obsidian salmon
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ah, fair enough

fading umbra
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Made 15 kills last raid but it says i only made 1

prisma swan
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I'm at 70MB/sec now

fading umbra
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Wtf

obsidian salmon
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the launcher can be set to only down and up load at X rate

royal axle
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@fading umbra yeah same thing happens with me alot

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Should get the correct exp from it

fading umbra
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Nah i only got 1k

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I'm very disapointed

royal axle
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Hm

fading umbra
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Got it on recording too

tame ravine
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Is there an actual downside to killing scavs as scav?

obsidian salmon
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not really

tame ravine
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can you still extract their gear w/o problems?

formal dagger
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@fading umbra
Your after-raid report is just bugged, if you go check your character after the report, the proper EXP should be credited do your account.

obsidian salmon
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besides they can shoot you back Veyx

royal axle
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You get shot at by scavs

tame ravine
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I see, but still worthwhile I guess if ur in need of gear

fading umbra
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@formal dagger how do I sell my dollars without making my game crash ?

obsidian salmon
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BSG has not done any fix for that yet

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Nothing you can do to sell on flea

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You can buy from PK and sell to other traders

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But that occurs a lose of money

tame ravine
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is it harder to comeby pistols than actual guns?

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atleast it feels like that to me.

obsidian salmon
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Whatcha mean

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Like to buy them or find them

tame ravine
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well buying is not really an option for me yet since i started today

prisma swan
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@formal dagger Full game reinstall didn't change anything either. Still getting the problem

tame ravine
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and i dont have the matts

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and finding them, well everyone (scavs) use actual guns

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and the gear you spawn with is also most of the time a semi rifle

obsidian salmon
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You can do Scav runs and basically loot everything for free money

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Shadow, are you overclocking anything?

formal dagger
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@prisma swan
This sounds like a problem that's far out of my technical capability, report it on the launcher please.

prisma swan
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Already done

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I am @obsidian salmon, but this is literally the same system config as last night when it was working fine. Whatever happened in today's patch that addressed the fullscreen\fullscreen windowed issues is what caused the problem to start.

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And yes. I've started the computer at stock BIOS and GPU speed config and it didn't help either.

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Also, I'm on 21:9 aspect monitor. Wonder if that has anything to do with it?

obsidian salmon
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..mm thanks BSG, I was going to say change the screen mode in the launcher but bsg removed those options

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I don't believe ultra wide would do it, but bsg being bsg it all possible could

prisma swan
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No, I just tried booting with only my 16:9 monitor, and I still get the explorer crash on game start.

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Next step: reinstall GPU driver

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(Which is up to date already)

obsidian salmon
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Speaking of new geforce drivers, should go dwnld that rn

nocturne tundra
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@prisma swan I’m having the same problem

drowsy dagger
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anybody else having trouble launching the game?

nocturne tundra
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I’m also at 21:9

drowsy dagger
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boots up and then hangs for a while before crashing

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nvm cleared my cache and it seems to work again

nocturne tundra
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I found that setting everything to low helps

obsidian salmon
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Eh, thats good Tregur

nocturne tundra
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But ya. It will crash the display driver

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It crashed the first time in labs and I lost about 500k of shit

prisma swan
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@nocturne tundra @formal dagger
I fixed it by doing a full uninstall and reinstall of Geforce Experience and Nvidia Drivers.

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!

obsidian salmon
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Probably the new drivers messed it up

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, but thats good Shadow

nocturne tundra
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Ok

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How do you uninstall the video drivers?

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@prisma swan

prisma swan
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I went to the windows add\remove programs and uninstalled everything that had Nvidia in it

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Including the driver

obsidian salmon
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This stuff

wintry mirage
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yeah i havent been able to launch my game for 2 days

obsidian salmon
nocturne tundra
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I got it

obsidian salmon
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Cool

torpid dagger
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how do i fix game crashimh while loading into game?

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some one please help me

nocturne tundra
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@prisma swan did you do a full reinstall or tarkov after as well?

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Or just the drivers and before experience

prisma swan
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I did one prior to the Nvidia reinstall. It did not help

nocturne tundra
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Ok

prisma swan
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In order:
Reinstall launcher
Reinstall Game
Reinstall Nvidia

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Last step was the only one that helped

tame ravine
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Does killing a scav-player turn scavs also hostile towards you when playing as scav?

polar solar
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yes, unless they shot you first (actually hit you, not just shot at and missed)

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Does anyone know how to solve the problem where my end game screen keeps telling me results from the previous raid?

tame ravine
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ah good to know, ty. There's no way telling whether a player is scav or pmc right? ingame

nocturne tundra
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Clothes they are wearing

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So far so good

mental basalt
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anyone else having issues with their game crashing? there was a small update today and now I crash every 15 minutes or so

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super annoying

nocturne tundra
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Try uninstalling and reinstalling your graphics drivers

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I had problems all day and I seem to be alright now

mental basalt
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got it, will do @nocturne tundra

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thanks ❀

prisma swan
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Oh sweet, that fixed you too?

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Nice!

nocturne tundra
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Seems like it

prisma swan
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Puts on IT hat

nocturne tundra
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Just super pissed about everything I lost in labs

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πŸ€¦πŸΌβ€β™‚οΈ

somber rivet
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can some one explain to me why the merchants will buy one item but not to other one of the exact same type I have?

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its the broken lcds

obsidian salmon
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Its just how it works

somber rivet
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it makes no sense is there a reason or is it just a glitch

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and if its the later can it be fixed

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well reloading the game fixed it

polar solar
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Does anyone know how to solve the problem where my end game screen keeps telling me results from the previous raid?

vivid briar
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Can anyone help with my game blurriness?

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Freestlye or not

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All my settings, windows, freestyle, tarkov, nvidia, all correct

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idk what the fuck is up

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started 2day

formal dagger
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Holy hell

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that is really blown out

teal rose
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What exactly is blurry? I don't see it..

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There is a sharpness setting ingame though.

vivid briar
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@teal rose I tried that.. doesn't do anything @formal dagger Yep...

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Please someone help with this bullshit

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its unbearable tbh

formal dagger
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Have you tried disabling Freestyle?

vivid briar
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@formal dagger Yes i have

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I've checked windows/nvidia settings/tarkov/off,on freestyle < and its settings

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idk wats doing it

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i dont think its AA

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because its never done that before

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it litteraly started the past hour or so i think

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Idk this shit is so damn weird

teal rose
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I'm afraid I don't see the issue in your images.. If you are talking about blurred textures, you can try to disable texture streaming (just set the textures to high without texture streaming) if you are using that. You can try to play around with anisotropic filtering, shadow quality, resampling and antialiasing as well.

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Make sure you selected the correct resolution. It reset to 1080p on my 1440p monitor after the last update, for example.

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The only "issue" I can see is that there is way too much reshade/freestyle stuff going on, but that's just my opinion.

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Maybe you enabled some post-processing effects (the little checkmarks at the bottom of your settings) you are not used to?

vivid briar
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@teal rose Don't have texture streaming.

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I told you my settings are fine.

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resolution and shit is fine

prisma swan
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Looks like a lot of gamma boost to me washing things out

vivid briar
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And i told you the issue persists with or without freestyle..

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I have no post processing effects at the bottom

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I don't boost my gamma @prisma swan

teal rose
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You can try to check your game files for issues if you are sure there are no issues with your settings.

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You can do that in the launcher.

vivid briar
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I know

teal rose
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You can try different fullscreen modes as well.. Just a random guess, but "Fullscreen" caused a vsync issue on my end, so maybe it causes a different issue on your end?

prisma swan
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Interesting. That shot you posted looking down the road in woods looked very bright.

vivid briar
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@teal rose I tried fullscreen mode

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@prisma swan Wasn't on woods

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@prisma swan Probably looks bright because of my color settings, colors are brighter, not the game.

prisma swan
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This is what I get for evaluating things on my mobile screen....

teal rose
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I'm afraid I can't really help you then.. Reinstalling some things like the drivers or even tarkov itself is the last thing I can think of. I still don't see what exactly you are talking about, sadly.

torpid dagger
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someone please help when im loading maps in tarkov my game always crashes!!!!!!

teal rose
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Try to verify your game files using the launcher, make sure nothing else is running as an admin in the background and enable the auto ram cleaner.

vivid briar
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@torpid dagger Try downloading memory cleaner from KoshyJohn

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It's super good.

torpid dagger
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okay

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@vivid briar what do i do once i install it
?

vivid briar
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@torpid dagger Just open it and go to options

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tick the first 4 boxes

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and just keep it on in the background

torpid dagger
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ok

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than u

chrome pewter
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Hey guys, so I bought the EoD version of eft 2 days ago, upgrading from Prepare for Escape, and I still have not received my items or increased stash. I do have the crown next to my name, and my launcher and website profile show that I am EoD. I have tried contacting BSG directly through several of their support options, yet have received no response.

teal rose
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You don't get the items afaik.

chrome pewter
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If this is not the correct place for this I appologize, im just kind of at the end of my rope and dont know what to do.

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Wait what? @teal rose

teal rose
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The stash should be upgraded automatically, but I can imagine it is a bit bugged right now with the new hideout.

chrome pewter
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I don't get get the gamma and starting gear?

umbral socket
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if you look in hideout stash should be lvl 4

teal rose
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I don't think you get the items if you already got a PMC. You will definitely get them when your account resets.

chrome pewter
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But thats the thing, I reset my account like 2 hours after I bought it.

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Which apparently is impossible, because you cant reset acct this early in wipe

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but i definitely was able to.

teal rose
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But I could be wrong. It has been a while since I upgraded. Maybe some things are just bugged/broken right now with the new hideout and the way the stash works right now.

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I'm afraid the official support is your best bet in that case, though.

chrome pewter
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I guess thats very possible, and I'd bet all the devs and shit are just pushing everything back to next week since they've been on it nonstop for this patch

teal rose
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Yeah they are just glad to be able to take a break again.

chrome pewter
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Yeah I figured official support is the only thing that could help me, I was just hoping this would garner more attention since I haven't gotten any replies. Just very frustrating dropping nearly $50 to upgrade then getting absolutely nothing except a gold nametag.

teal rose
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You can try to contact @mellow tundra though. It has been merged with the ticket system (kind of another way to contact the official support, I guess) on this discord a few months ago.

chrome pewter
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Oh, Ok cool. Do i just message them directly?

teal rose
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Yes.

chrome pewter
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Ok awesome, thanks. I appreciate the help bro.

teal rose
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I hope you will receive your items soon.

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πŸ™‚

chrome pewter
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Lol, yeah me too.

torpid dagger
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@torpid dagger It did not work it still crashed idk what to do

teal rose
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Of course, a ram cleaner alone won't solve that issue. πŸ™‚

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Try to verify your game files using the launcher.

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Does it show any error btw.?

formal dagger
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@chrome pewter
The reason you can't reset is because they've started locking account wipes for the first 2-3 weeks of a wipe so people can't dupe Gamma Containers.

chrome pewter
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Well no, I actually was able to reset my account on 10/30, about 2 hours or so after purchasing the upgrade. All it did was remove my xp and gear and set me back to the starting kit from the Prepare for Escape edition. This is strange, because like you say, accounts are supposed to be locked early in the wipe. @formal dagger

formal dagger
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That ... is very strange, you shouldn't have been able to do it at all.

chrome pewter
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@formal dagger I know, right? And what's weird is that I actually noticed that after I reset my account, the launcher still didn't recognize that I had the EoD version, it still said Prepare for Escape edition. It took many restarts and uninstall/reinstalls to get it to say EoD. I'm thinking this is where the problem is, somehow since i reset my account before the launcher updated, it has my account locked into my old version somehow.

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@formal dagger and yeah, when does yours say you could reset your account? Mine says nov 21.

torpid dagger
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@vivid briar It did not work it still crashed idk what to do

vivid briar
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@torpid dagger Not sure how to help ma8

idle meadow
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My game is getting stuck on a black screen on startup

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After this recent update

torpid dagger
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someone please help when im loading into tarkov my game always crashes!!!!!!

teal rose
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@torpid dagger I already suggested to verify your game files.

vivid briar
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can i create a ticket or something? how do i use this support

teal rose
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It depends on your issue. This here is the community support channel where you can just post your questions/issues.

torpid dagger
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@teal rose i already did thaty

teal rose
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If you are looking for the official support for issues about payment or your account, you can contact it either via the launcher or the website.

violet breach
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Endless matching happening for anyone else?

formal dagger
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@violet breach
Which maps are it happening on?

vivid briar
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i tried the website and email. problem is i got charged the price of the game but it said purchase failed. so i don't have the game or anything in my pre order section

violet breach
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Factory 😦 Trying to show my buddy how to play

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I dont want him to go on a big map yet

vivid briar
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i emailed a few days ago and still no response

violet breach
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cause he will be lost if i die

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@formal dagger

teal rose
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@vivid briar I'm afraid we can't help you. You can try to contact @mellow tundra as well, which has been merged with the official ticket system a few months ago.

vivid briar
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ok thanks

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Hi I wanted some clairifcation

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clarification*

teal rose
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They can try to forward you to the right persons.

vivid briar
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I wanted to upgrade to Edge of Darkness, but I'm also aware that you can't reset the game profile for the next few weeks

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Should I just wait out the next few weeks or are Edge of Darkness users able to bypass that limit

formal dagger
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@violet breach
Try matching on your own real quick, if you are able to match your friend may be suffering from the matching bug. Try and get them to change their server on the launcher to alleviate the bug.

viral granite
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Why would you need to reset game profile @vivid briar

violet breach
#

@formal dagger change to any server? Or a specific one?

vivid briar
#

To get all the perks of EOD

honest tiger
#

Selling USD on flea market it broken, when ever you try to sell it on the flea it freezes and breaks the flea market where i cant look anything up until i restart the game

vivid briar
#

i.e gamma container, etc

teal rose
#

You should get the stash upgrade and new container at least, but someone else had an issue with that recently. You will get the items eventually. @vivid briar

violet breach
#

Cause my game has always worked fine for solo queing

formal dagger
#

@violet breach
Any server until he's able to match with you, he'll have to play around with it a bit.

viral granite
#

@vivid briar You get a message in game with all the loot (like an insurance return), your stash instantly upgrades. Just make sure you have the game and launcher closed when doing it. You dont need to reset game profile anymore to upgrade

vivid briar
#

Ah okay

formal dagger
#

@honest tiger
Submit a bug report on the launcher for that, we're unable to pass things along to the team from here.

vivid briar
#

Should i log out beforehand as well? @viral granite

formal dagger
#

I'm afraid I won't be able to help you with that.

torpid dagger
#

someone please help when im loading into tarkov my game always crashes!!!!!!

viral granite
#

As long as the launcher and game arent open, you should be fine @vivid briar

vivid briar
#

Alright. Thank you very much

viral granite
#

Your welcome!

formal dagger
#

@torpid dagger
Your problem seems to be beyond our ability to help here, have you already tried messaging the support link on the website for official help?

torpid dagger
#

can u link it?

vivid briar
#

Can i buy the Flash Drive from the fleamarket for the skier quest?

#

can someone help me everytime i try to load into a raid as a pmc i get server connection lost

formal dagger
vivid briar
#

I have to find 2 Flash drives with information for skier

#

can i just buy them?

#

sometimes im able to load in for like 5 seconds but after that i cant never reconnect

#

i have never gotten the msg before this new update

formal dagger
#

@vivid briar
If it's the first flash drive quest, then yes you can just buy them

@vivid briar
What sort of error message do you get?

vivid briar
#

server connection lost

formal dagger
#

You should be able to, unless they changed the task with this patch.

#

@vivid briar
Did you just recently pick up the game or have you been playing for a bit?

vivid briar
#

i have had it for about half a year

formal dagger
#

and the issue JUST started?

vivid briar
#

ya

#

since 0.12

formal dagger
#

What region are you in?

vivid briar
#

na

formal dagger
#

East or West?

vivid briar
#

east

formal dagger
#

Hm. Try swapping your launcher off of auto, and picking DC or NYC then try again.

#

It may just be issues with whatever server your game auto connects to, since I'm having no such issues on NA East

vivid briar
#

no it still didnt work

#

i even tryed eu servers, no luck

teal rose
#

You can try to reset your router and temporarily disable your firewall.

#

You can try to specify additional DNS servers like 8.8.8.8 and 1.1.1.1 as well.

#

Just to make sure there is no issue with the network config on your end.

formal dagger
#

☝

vivid briar
#

im not to sure on how to do all of that tbh

formal dagger
#

Though Vir, wouldn't DMZing achieve the same result and be easier for them to do?

keen plank
#

I can't help but recognise that pfp omegalul

#

Anyways, Google how to change dns server it's pretty simple @vivid briar

vivid briar
#

hey, when buying the game what is the string of letters and stuff above where i put in my credit card? am i supposed to put my email there or just leave it as is? not sure where else to ask this

teal rose
#

@formal dagger that would be a good check to make sure there is no firewall rule blocking it. About the DNS server: I've had similar issues a few days ago shortly after 0.12 arrived. I just used a single DNS server in my router setting (8.8.8.8 from google) at that time for whatever reason. I just replaced it with 1.1.1.1 and 3 additional backup DNS servers and the issue went away. πŸ™‚

surreal cairn
#

Is queing still bugged

formal dagger
#

@vivid briar This bit here?

#

@surreal cairn
Are you getting long-matching times, or are you just crashing altogether?

surreal cairn
#

Getting long match timers

#

Like VERY LONG

teal rose
#

What map are you trying to play on?

#

And what servers did you select?

#

Maps like customs during prime time can be very popular so it takes a while until there are enough resources available on the server to start a new match, especially now right after the wipe.

vivid briar
#

im still not able to get in 😦

#

@formal dagger yeah that part

formal dagger
#

Yup, that's E-Mail.

vivid briar
#

ive searched all over and cant seem to find any fixes anywhere

#

but do i put mine there?

formal dagger
#

Yup, you won't get your key or confirmation E-mail otherwise.

vivid briar
#

ok. so that text isnt important? i just wanna make sure

teal rose
#

@vivid briar You need to put your email there, yes.

#

@vivid briar are you able to test it on a fresh install or a different PC in your network?

#

Or on your PC in a different network (like your friends house, for example)?

vivid briar
#

not at the moment no

#

but i can try using my data hotspot

teal rose
#

That should do.

vivid briar
#

wont that run my bill up tho?

#

can i buy a key for EFT from a diffrent website? doing the whole "how much did we charge you" is not working out for me. dads overseas so i cant talk with him easily most fo the time.

teal rose
#

@vivid briar nope.

vivid briar
#

im still getting the message while on my hotspot @teal rose

teal rose
#

@vivid briar That depends on your contract, I guess. I am not very familiar with how mobile data etc. are handled outside of germany or the EU, sadly.

#

Try to verify your game files or completely reinstall the game then. You can try to temporarily disable your firewall as well if you haven't tried it.

vivid briar
#

i tryed verifying my game files but how do i disable firewall?

#

its in windows defender right?

teal rose
#

Windows Defender Firewall > Turn Windows Defender Firewall On or Off

vivid briar
#

still no luck

#

i was in for like 5 seconds but got kicked

formal dagger
#

@vivid briar
Do you have a paypal? That also seems to work very well.

teal rose
#

Does it show any error? @vivid briar

formal dagger
#

Barring that you could also use Privacy.com, that's what I used to buy it.

vivid briar
#

ya it says server connection lost

#

its weird cuz i just did a scav run completely fine but everytime i try to go in as a pmc i get kicked

small citrus
#

whenever i launch the game for the first time of the day, the game crashes before it even starts. the second time it starts up fine. anyone else have that issue?

elfin sinew
#

So I've been having issues with EFT...
My comps specs:
Motherboard: Gaming B8
CPU: i5-7600k
RAM: 8gb 2400hz DDR4
GPU: Nvidia Geforce GTX 980
HD: WD Black 1tb

The only map I can run online is Factory. I'm running on settings for the best performance, where I can still see enemies though so around medium graphics settings).
If I try to get into any other map that isn't factory, I will take a while to load in, and when I do load in (for instance on Customs) the map will run quite well, but every player or scav will be running and stuck on the spot, doors won't open properly, looting will break, and I can't kill anything. I will eventually seem to get kicked from the server from server connection.
Is this an issue with the game, or is my rig not powerful enough to properly run tarkov? Getting very frustrated. Oh also sometimes my computer will flat out crash from playing tarkov, total system freezup, screens turn off, sounds all repeat then system shutdown. Comes up with 'Kernal Power" as the critical issue in 'Event Viewer'. My system seems to run very hot when playing tarkov.

formal dagger
#

@elfin sinew
You actually have a stronger rig than mine, it seems like Tarkov leans on the side of AMD over Intel as far as CPUs are concerned. Though some bits of your description do sound like hardcore network Desynch.

coarse ridge
#

Trying to sell Euros on the flea crashes the game? Anyone else had this plroblem

elfin sinew
#

Yeah I think that's the issue, I'm in Australia so I play on OCE servers (seem dead all the time except on Factory, and I don't like factory) so I SHOULD have good ping, but I seem to be completely desynced from the servers of every map except factory

#

Not to mention my computer will flat out crash sometimes from playing tarkov, as I talked about above :/ does it for a few other games too but not nearly as often as with tarkov

#

Sucks because I really want to get more into the game, but I end up getting frustrated and wanting to smash my computer to bits from the insane server lag/game lag that I get :///

formal dagger
#

Ohhhhhhhh, that explains everything

#

OCE servers have been having some massive issues lately

#

Esp the Aussie servers

elfin sinew
#

fukin rip

#

Was the exact same way when i played like 9 months ago xD

formal dagger
#

BSG is currently busting their asses to get all the servers back up and running though

elfin sinew
#

Mm hopefully, I do have a feeling that the OCE servers probs aren't that good, considering that from the looks of it there aren't many OCE players? (Takes like 6 minutes to find a game for Customs, then I'm desynced for the entire thing rofl) Haven't even TRIED Interchange online yet, I think it'd be hopeless haha

#

Although hopefully soon the OCE servers will get better, then I might be able to see if I can play properly - then I might sink in the money for Edge edition instead of just the standard (Its not worth sinking into Edge if I can't play more than 1 map)

#

@formal dagger Do you know what server might be the best for me to play on, seeming as the OCE servers are having issues? I'm not quite sure :3

formal dagger
#

If you've got the ping to support it, really any NA or EU server.

torpid jay
#

Anyone only getting 10 xp? I killed like 12 scavs and died and they weren't recorded in the end of game list. Got 10 XP

elfin sinew
#

@torpid jay Were you playing as a SCAV or PMC?

torpid jay
#

PMC

formal dagger
#

So occasionally your post-raid gets desynched from the raid, but EXP is still counted normally.

torpid jay
#

Stuff in my case was there too, but I didn't get any xp for lootin

formal dagger
#

If you check your character sheet, it should be there properly.

torpid jay
#

Ah, yep, right you are. Thanks for the help! That was the first time I'd seen that happen

formal dagger
#

πŸ‘

unkempt torrent
#

one of my mates is having an issue where he gets stuck on "profile data loading" for an extended period of time and then cant access traders or ready up for raids hes re installed 3 times including an OS wipe any suggestions. He;d been playing the wipe since day one till these issues began today

wicked dune
#

if you've got a 9700k and your game keeps crashing go into msconfig and set the core limit to 4, the game will stop crashing

unkempt torrent
#

any other options?

#

we got into a raid but it failed to load him out at exract hes relaunched and is caught on profile data loading internet connection fine, firewall disabled, ran as admin

dense widget
#

So every like 7~ games, I randomly just lose connection to the server, I've got 0 clue as to why, I can rejoin but it's gotten me killed a few times so I wanna know if you guys know of a fix.

vivid briar
#

ever since the patches my fps on shoreline are lower

#

i used to have around 60-70 fps with 50 at lowest now it goes down to 40~

#

it also feels like the grass isnt as high anymore

#

okay never mind, for some strange reason the options set themselves to 4k

subtle inlet
#

my game is being weird as shit right now

#

laggy as hell. slow load times. glitching

#

lagging my whole comp

south dove
#

I'm still having the same problem as yesterday, whenever I launch tarkov, it freezes my pc and I can't alt+f4, I can't use task manager and I can't click anything else. My only solution is to just restart my pc. Any ideas?

#

My idea to the problem is based on the new technical update regarding the full screen modes

lyric vault
#

@formal dagger thanks but what is DMZ?

true temple
#

I'm having the same problem El Seve

lyric vault
#

Also guys, my fullscreen mode only says β€œfullscreen” and not exclusive fullscreen or fullscreen windowless. Is this normal?

#

Plz PM me if you can help!

night sand
#

good day guys
I got a problem with Dollars. Whenever I'm trying to click on them (selecting) to sell them on a Flea market, game gets laggy and few moments later it just stops working. Needs to restart the game. Any ideas ?

atomic coral
#

the launcher gave me an update today, and ever since the game doesnt start anymore, even worse it tries to start but does nothing and locks up my pc, i cant click stuff anymore nothing until i restart ofcourse.

#

my specs,: i7 7700 32gb ddr4 2400mhz RTX 2070 aero

south dove
#

Slayer, same problem happening to me

azure night
#

can't get into beginers assistance...

#

anyone know whats up?

atomic coral
#

shit is broken XD?

muted rapids
marble fog
#

What

vapid pond
#

everytime he tries to download/update he gets this msg

#

retying doesnt do anything

muted rapids
#

^yes

mighty rune
#

scavs able to heeadd tap you while looking the other wway

#

what the hell is going on

#

game sucks right now

hollow lintel
#

is matching supposed to take long on reserve as a scav?

#

I mean the lobby is empty

fading umbra
#

guy's which one is sw and se in interchange by the new names ?

rustic rain
#

i cant install hideout upgrade

cobalt rover
#

does matching take forever for everyone else as well

eternal flax
#

hi i have lost my password and i tried to reset it but i dont recieve the reset email

proven spade
#

why am i banned from the website all i did was buy the 150$ edge of darkness

teal rose
#

@eternal flax are you using hotmail or gmail?

#

Or the windows mail software?

eternal flax
#

hotmail

teal rose
#

If the page doesn't load/work for you:


Here are the steps how to whitelist our email

    Log in to your account.
    Click the Options (gear-shaped icon in the upper right corner)
    Pick option "Parameters", then pick option "Junk mail" at the bottom left
    Pick "Trusted sender" and add no-reply@escapefromtarkov.com to the list

In order to check if it works, please, open your website profile and find your transactions and click the mail icon - it will resend you an email about your purchase.


If this didn't help, please, contact our support.```
eternal flax
#

thx guys works

teal rose
#

πŸ‘

#

@proven spade what does it say?

eternal flax
#

i have done it and recoverd my account and create a new pasword

haughty vector
#

Would like to know the ETA for tickets to be answered by BSG?

#

Would like to know the ETA for tickets to be answered by BSG?

proven spade
#

its been like this everytime i try to get to the login page for over a month

#

@teal rose

haughty vector
#

@proven spade perhaps try doing a dns flush on your side

teal rose
#

@proven spade sadly, I don't know any really official way to solve it. People usually suggest a VPN if that happens.

#

It would be great to have an official word about this issue since a lot of people seem to have it, though..

proven spade
#

thanks for the help sorry if i seemed hostile

teal rose
#

What do you mean with hostile?

proven spade
#

mad

teal rose
#

Oh no, you didn't seem mad at all.

#

You're good! πŸ‘

proven spade
#

any suggestions on a good vpn? never really use them befoer

teal rose
#

I've never used one, either. I guess you could ask in #eft-chat since there are a lot of the people that often suggest VPNs.

idle aspen
#

allright i just got a weird bug in game. the game things im in inventory so i can load and uload all ammo instantly

#

if i want to drop an item it gives me the "destroy item" prompt but still drops it after

#

also the escape button doesnt work

teal rose
#

You should report that using the launcher. You should attach a video and the log files if possible.

idle aspen
#

not sure which log is it.

teal rose
#

The most recent one. They have the time and date in their names.

#

You should be able to fix it by restarting the game with ALT+F4 though, if it is an issue during an important raid.

idle aspen
#

allready fixed it. just came here to see if anyone else got it

teal rose
#

Never heard of it.

idle aspen
#

also could press the "heal all" button on meds but it worked like a normal button with animations and everything

#

UI also gone

teal rose
#

Yeah you should report that using the launcher. Sounds like a bad bug that needs to be fixed.

hasty light
#

Hi guys, I was wondering if somebody might have an idea where to begin troubleshooting an issue: I'm experiencing disconnects every raid I join. This doesn't happen in any other game I play. Any ideas would be appreciated.

teal rose
#

Hmm.. Try to verify your game files and clear your cache. If that doesn't work, try to reset your router or temporary disable your firewall. You can try SFC /Scannow in an admin command prompt as well and try to reinstall .NET 4.7.2

#

Just some random guesses. Someone else had this issue as well and we didn't find a solution, yet.

hasty light
#

OK well I appreciate the ideas, it's a start. Do you know if there is a support page I can keep tabs on that watches this issue?

teal rose
hasty light
#

Ok

#

Thx

marsh juniper
#

@south dove I'm have the exact same issue

alpine relic
#

its not letting me pre order Tarkov

woeful juniper
#

Quick question about punisher part 1, Can it be any AKM Style weapon (akms, AKMN, etc...) Or does it have to be strictly standard AKM

knotty pawn
#

is that the one on shoreline?

#

If its killing the scavs on shoreline it can be any akm style

#

shoreline is a huge map

#

go to customs if you want to see everyone lol

#

yeah but theres some quests people are probably doing. where are you going on shoreline?

woeful juniper
#

I think a lot of it has to do with no quests being on shoreline except mid level - high level ones

knotty pawn
#

and if they do go they probably run to money room and then leave

woeful juniper
#

I ran shoreline to find morphine but that was about it,

#

But thanks for the info Daniel, appreciate it

tawny notch
#

Alright so this stupid issue is still going on and tarkov is still fucking hardlocking my PC.

woeful juniper
#

I cant put currencies up on the market which is really annoying, same issue just hard locks my game

tawny notch
#

I've updated my drivers, scanned ny entire PC for any malicious programs and found none.

#

And it is still fucking locking my PC.

alpine relic
#

anyone know how to set your region

knotty pawn
#

for matchmaking?

teal rose
#

@tawny notch did you overclock/undervolt any of your hardware? Did you check your RAM for issues?

tawny notch
#

Yes and nothing seems to be causing it, It worked perfectly fine just yesterday.

#

There is NO reason I can find that this is happening.

teal rose
#

You can try to verify your game files if you are sure it is no OS or hardware issue.

#

What are your specs?

tawny notch
#

How do I do that?

teal rose
#

You can do that in the launcher. There is a little dropdown menu near your username.

alpine relic
#

i need to set my region so i can pre order

tawny notch
#

Each time it checks the integrity if my files, it comes up with nothing

alpine relic
#

it just says other

teal rose
#

"Other" is fine.

alpine relic
#

but it wont let me buy it

teal rose
#

Are you in the EU?

alpine relic
#

no

teal rose
#

Are you using a VPN?

alpine relic
#

no

pseudo condor
#

Is anyone familiar with the 228 - Items not moving ( Hideout ) error?

teal rose
#

@pseudo condor just try to restart your game or do a raid. That should fix it.

#

@tawny notch I would recommend you to check your hardware nonetheless. Just let prime95, memtest86 and unigine valley run for a few hours and check if there are ANY issues at all.

pseudo condor
#

I've had it for 3 days now. Nothing seems to help. I can't even move stuff in my stash. I also can't reset my gameprofile yet.

teal rose
#

Did you try to do a raid?

tawny notch
#

It's JUST tarkov but I'll do that.

#

Everything else runs perfectly fine,

#

Discord, steam games, battlenet

teal rose
#

Yeah sometimes just one program causes issues if there is an issue with the hardware.

pseudo condor
#

@teal rose I have

teal rose
#

Did you try to die in a raid?

pseudo condor
#

I'll try again. Is that what fixes it normally?

teal rose
#

Updating your stash by dying or doing a raid is a possible fix, yes.

#

You can try to buy something as well, I guess?

#

Just try random things that could change something in your stash.

#

And frequent restarts/raids between them.

#

Maybe a scav raid.

pseudo condor
#

Well, if I move stuff in my stash it just moves it back when I go to the main menu. I just put all of my stuff from my inventory into my stash and started a factory raid. Loading in right now

tawny notch
#

Viray, I wanna quickly verify my files

#

It's just verify integrity yeah?

pseudo condor
#

@tawny notch yes

#

takes about 10 - 15 minutes

#

just checks the files if something is missing

#

@teal rose it didn't fix it btw.

tawny notch
#

gotcha

#

Tis' almost done

#

I've done a full system check with Avira several times, so I'm sure it's not malware or anything

teal rose
#

@pseudo condor did you upgrade your stash in the hideout by any chance?

pseudo condor
#

I have EOD

#

So it's maxed out already.

#

This is one of several

tawny notch
#

Uhhh,

#

That seems bad

#

Alright, integrity is fine

teal rose
#

I'm afraid I can't think of a quick solution then. You should contact the official support and ask if they can do something on their end to fix it. πŸ™

pseudo condor
#

Yeah, that's what I was thinking too. Some guys had the same problem a year ago and fixed it by resetting thier profile but I can't do that yet. They also talked about minesweeping the spot that bugs out but everything in my stash is bugging out.

alpine relic
#

im trying to buy EOD but it wont let me

teal rose
#

Usually something like that happens when you got a bugged item in your stash or something like that, which can be fixed by doing a raid. Sadly, you seem to have either 210947214091247 bugged items or a completely broken stash, which is.. bad.

tawny notch
#

I think someone might be trying to get into my account.

#

I'm in florida, unless florida is "other"

pseudo condor
#

^reset your password right now

teal rose
#

^

tawny notch
#

I squashed what was either malware or a chinese trojan yesterday too.

teal rose
#

Well, that could explain your lockups as well.

pseudo condor
#

lmao if I were you I would complete reset my pc

teal rose
#

I would recommend you to reinstall the whole OS.

pseudo condor
#

get a clean windows install

#

format the hdd / ssd and reinstall windows

teal rose
#

Make sure you completely wipe your disks and reflash your BIOS before that.

pseudo condor
#

^

tawny notch
#

I'll try all that out and see what happens,

#

The strange thing is that I haven't encountered any issues with anything excluding tarkov, and none of my complete system checks found anything after I end-tasked whatever it was

teal rose
#

If possible, you should format and overwrite your disks with random bytes. You can do that from a linux live disk, for example. You should be able to find various tutorials online, otherwise I can help you with that as well.

tawny notch
#

The complete check scanned tarkov and found nothing wrong with it,

#

Either it's my hardware, or that malware has just fucked tarkov.

#

But I'm gonna do all that stuff and see what happens

teal rose
#

Well, reinstalling the OS can't hurt most of the time.

pseudo condor
#

Most rats / viruses are encrypted. Virusscanners won't see it.

teal rose
#

Just make sure to backup important data first.

tawny notch
#

ALRIGHT

thin mica
#

game crashing is back every round

tawny notch
#

So changing my password uj

#

Fixed everything.

teal rose
#

Then someone else had access to your account while you were playing.

#

Or most likely.

tawny notch
#

I hope tp god there isn't anything sus in my uhhh.

#

Stash.

#

To*

#

Everything is well in my stash.

teal rose
#

I would recommend you to reinstall the OS anyway if you suspect a virus.

wind junco
#

so i had sent in a tocket and 3 days ago my response was this

#

Please do not reply to this email. You will have the opportunity to supplement the information after the response of the support specialist.

tawny notch
#

Gotcha,

#

And us it normal for my scav to have a good 6B13 and FAL?

#

Is it*

wind junco
#

so how long do i wait for the support specialist <@&521631248536305664> <@&551452465233657859>

teal rose
#

Scavs seem OP right now @tawny notch

tawny notch
#

I extracted and got a free T4 vest.

#

So that's epic

teal rose
#

@wind junco a few days maybe. What exactly is the issue? Maybe it is something we can solve.

#

I bet the support team is very busy right now shortly after 0.12.

wind junco
#

no its not

#

ill just wait a few more days

#

and bitch again till they respond

teal rose
#

That's the best you can do, I guess.

tawny notch
#

That's not very nice, but hey.

wind junco
#

yup sadly its what i gatta do

#

mods words btw not mine

teal rose
#

(I wrote the message before I saw your b**** part btw.)

tawny notch
#

oh shit oh fuck

#

Everything is working well.

wind junco
#

lol

thin fulcrum
#

Hello Guys! In december i've recived "Free Standard edition code" for being in closed beta tests and July 2017 (My main account MrEdiWolf). I activated it on this account, then he stopped playing so I changed email today and gave it to another friend ("E-mail change pending: 13 Nov 2019 00:19") He logged in via old e-mail and he can't download the game and profile say's that: "Pre-ordered - Nothing, pre-order now."

When he will be able to play at this accout? After 14 days of E-mail change pending?

teal rose
#

First off, giving accounts to other people isn't allowed (not talking about the key). About the email change: I don't know, sadly. I guess you just need to wait then, yeah.

alpine relic
#

i cant even buy there game

carmine gulch
#

Hey guys, every time I launch the game from the launcher, my computer buffers, I cannot click on anything, can’t even close the game, I have to restart my pc, any fixes?

teal rose
#

@alpine relic you can try different browsers or try to clear your browser cache and cookies.

alpine relic
#

already tried different browsers

teal rose
#

@carmine gulch you can try a different fullscreen/window mode. If you can't even get into your ingame settings, you can try to change the fullscreen mode in your "Documents > Escape from Tarkov > local.ini" file to any other number (like 1 or 0, for example).

chrome cairn
#

i am gatting hard hit reg and hit report problems

carmine gulch
#

@teal rose that would fix my whole computer freezing?

teal rose
#

@carmine gulch a friend of mine had a similar issue when he set it to fullscreen.

formal dagger
#

@thin fulcrum
As Virazy said, changing hands of accounts is against Tarkov and BSGs TOS so I'd advise not giving away accounts or transferring ownership in any way, shape, or form.

thin fulcrum
#

@teal rose Yeah. I gave key to friend. But he didnt want to play anymore so i wanted to give it to different friend. Only option was by changing email

chrome cairn
#

can some help me so i play the game?

carmine gulch
#

Ah thank you

teal rose
#

@chrome cairn just write your issue here. πŸ™‚

thin fulcrum
#

@formal dagger I gave a key to first friend. He tried Tarkov and he stopped playing becouse it was to hard. He could give my key back so he gave me back account

chrome cairn
#

i did

formal dagger
#

@thin fulcrum
So just to confirm.
Friend A took the key, activated it on a account, played for a short time then did not want to anymore.
Then Friend A, gave the account to your care, so that you can give Friend B the account.

alpine relic
#

@teal rose are you a dev?

teal rose
#

Nope, why?

formal dagger
#

ViRazY is not a Dev, he's just one of the support volunteers. He's helped lots of people with thier issues.

thin fulcrum
#

Yes. Friend A took a key. Played tbh a day then said game is too hard for him and he gave me back whole account. And then I wanted to give game to friend B, exacly πŸ™‚

chrome cairn
#

ok, so @teal rose i have really bad hit reg and hit repot problems

weary bay
#

To raise up my metabolism skill can I just chug down water or do I have to wait to be thirsty?

pseudo condor
#

@chrome cairn whats your ping?

alpine relic
#

idk you just seem like one seeing how you helping ppl

chrome cairn
#

20 to 75

formal dagger
#

@thin fulcrum
Ok, so since Friend A took the key and activated the account, the license is permanently his and due to BSG and Tarkovs TOS it cannot be transferred from his ownership under penalty of having the account banned.

chrome cairn
#

only on other players though for reg and both for report

formal dagger
#

Regardless of the original ownership of the key.

teal rose
#

So you are just having some server issues during a raid? @chrome cairn

thin fulcrum
#

@formal dagger I understand. So becouse i changed an e-mail I lost a key?

chrome cairn
#

yes, but hit reporting happens offline too

thin fulcrum
#

@formal dagger

"Pre-ordered
Nothing, pre-order now."

chrome cairn
#

reporting as in a head shot is not a head shot

formal dagger
teal rose
#

Depending on your server and map, it could just be that the servers are a bit overloaded, especially now after the wipe. Things like that will most likely be fixed in one of the next hotfixes.

chrome cairn
#

its all maps

pseudo condor
#

@chrome cairn have you tried file integrity?

chrome cairn
#

and one of them happens on offline too

#

yea, install and reinstall

pseudo condor
#

hmm, and hows your hardware?

formal dagger
#

Now the key disappearing is strange, it shouldn't have done that just by changing the E-Mail. If you DM @mellow tundra you'll be directed to someone that can assist with that. Just do not mention that you are transferring the account.
@thin fulcrum

thin fulcrum
#

@formal dagger Ok thx! πŸ™‚

chrome cairn
#

good mid range 1060 and 2700x and 32 GB ram

pseudo condor
#

@formal dagger are you familiar with the 228 error? Cant move stuff in my stash.

obsidian salmon
#

You shouldn’t be having problems that, pip

vivid briar
#

a little weak for tarkov

pseudo condor
#

@chrome cairn seems really strange

chrome cairn
#

it is

vivid briar
#

32gb ram is nice tho

formal dagger
#

@pseudo condor
That's just a inventory server desynch issue, it's a known bug and I don't believe it currently has a fix.

pseudo condor
#

shit

chrome cairn
#

last night i put 2 slugs into 2 players, they flinched but no shot was reged

formal dagger
#

Just take note of the effected squares and stack around them.

obsidian salmon
#

Typical desync

pseudo condor
#

I tried but it seems that all slots are fucked

chrome cairn
#

happens almost every time

alpine relic
#

my friends been telling me they got to unlock the website so i can buy it

obsidian salmon
#

That’s not how a website works., just need to search for it

#

Unless they just mean the captcha

alpine relic
#

idfk

obsidian salmon
#

Helpful

alpine relic
#

they want to watch that shit lol

pseudo condor
#

@formal dagger I made a ticket and I guess I have to wait for a response. No tarkov for me now 😦

alpine relic
#

yep same

#

we in the same bot brother i got to wait for them to respond to my ticket to get help its all a waiting game now lmfao

pseudo condor
#

Yeah it sucks

formal dagger
#

I was just about to say the same, sometimes also pursing the ticket through @mellow tundra can accelerate your response times, just please me civil with the staff.

chrome cairn
#

in am in support VC, i can explain better there

alpine relic
#

i could really care less long as i get the game

#

lol

obsidian salmon
last jay
#

anyone know how to fix the scav loot not updating after exiting

obsidian salmon
#

So going there does nothing for you

pseudo condor
#

@formal dagger I'll try that. I have a lot of respect for the devs etc. They're doing a great job.

teal rose
#

@chrome cairn I'm afraid you need to wait for a hotfix. There are still a lot of issues with 0.12 as of right now that will be fixed soonβ„’.

chrome cairn
#

welp

#

guess i cant play till then

vivid briar
#

having issues loading reserv scav or pmc crashes to desktop at creating loot pools 8%

#

i have sent every report after crash

pseudo condor
#

Have you tried file integrity?

formal dagger
#

Reserve is currently having some pretty significant issues at the moment, the devs are currently working on a fix. It seems actually successfully getting into has a element of luck to it at the moment.

#

@vivid briar

vivid briar
#

rgr every other map seems to work fine for me and naza i can seem to find that button in launcher but reselecting game folder verifys it, no problems

wheat umbra
#

yo dose anyone know how to fix no audio in tarkov tried reinstalling tarkov reinstalling audio drivers

#

I have audio on my pc and in other games just no audio in tarkov

formal dagger
#

@wheat umbra
Do you have any sort of external audio mixer?

wheat umbra
#

yea

#

sonic studio 3

formal dagger
#

Sonic Studio causes issues with Tarkov, disabling it will give you Audio back.

wheat umbra
#

how do you disable it?

formal dagger
#

Uninstalling it.

wheat umbra
#

ok thanks XD

lapis raven
#

quick query - does anybody know if the bug with the mechanic questline breaking the game has been fixed?

proven trellis
#

hallo

#

good day,

I have been trying to write to you for 14 days from Balatka.Lukas@seznam.cz
Tarkov's not working. I still don't receive an email with a verification code.

I don't know what to do anymore ... I paid big money for the game and it doesn't work for me. I've been playing the game since May 1, 2019 ... I've been playing for two months ... and recently it asked me for a verification code ... and no one is coming ... Please help me ...

Lukas

formal dagger
#

@proven trellis
Please contact our support staff through @mellow tundra

wheat umbra
#

@formal dagger Thank you very much fixed my game

vivid briar
#

@chrome cairn are u sure that it aint your ping though? that makes u have zero hitreg

formal dagger
#

@wheat umbra
πŸ‘

chrome cairn
#

yea, i am

valid otter
#

does anybody have same issue with the game?
when i press PLAY game launches, then becomes transparent, and everything freezes alt+f4 oesnt work, alt tab also... nothing works, cant launch the game 😦, cursor is stuck in the middle of screeen showing hourglass 😐

chrome cairn
#

ping around 20 to 75

lapis raven
#

@formal dagger any update on the quest breaking the game?

chrome cairn
#

my servers are dall phen and bru

obsidian salmon
#

Signal pt1 was fixed a bit ago

vivid briar
#

@chrome cairn thats very weird.. i had some hitreg problems earlier but i think it was just because bad server

lapis raven
#

cheers - gunsmith 3 appears ok as well I just wanted to know if I can proceed with those missions

chrome cairn
#

its really only on other players though

#

scavs are fine

vivid briar
#

you playing on right server then?

chrome cairn
#

i am

#

us only

vivid briar
#

ah ok i was thinking if you are playing on mixed just to get more faster into raid

chrome cairn
#

highist is beauh at 70 right now

vivid briar
#

ping u mean?

chrome cairn
#

yes

#

dall at 20

#

29

vivid briar
#

ping shoulnt be a problem then.. im playing fine sometimes at 150ping+

chrome cairn
#

rip

vivid briar
#

just an ingame issue

#

again

formal dagger
#

Point of fact, you can still have connection issues with low ping depending on your computers network settings.

vivid briar
#

is that so?

#

well im playing on mixed servers so i believe its because of that but my avg ping is in 60

formal dagger
#

Your firewall could have a limit on packet frequency or packet size or some stupid stuff like that.

vivid briar
#

i see

twin terrace
#

when is the account reset will be working?

obsidian salmon
#

17th or 21st

twin terrace
#

oh dangit

obsidian salmon
#

when ever 3weeks past patch date is whenn you can

pure tangle
#

so, idk if this is with everyone or just me but my game crashes when i try to list USD

obsidian salmon
#

Everyone

#

You cant list usd and E on the Flea, well for now

pure tangle
#

some poeple must be getting lucky with being able to post it then

echo pagoda
#

can you refill fuel jugs when they are empty or no?

obsidian salmon
#

Nope cant

#

they are cheap to buy on Flea and from Jaeger

fervent aspen
#

Im having issues listing dollars. and when I can I wanted to trade dollars for a gamma but it wont let me. any idea on a fix?

obsidian salmon
#

Again, there is none right now

fervent aspen
#

thought you could list the dollars and leave it there

#

and when someone feels like selling it they can

teal rose
#

@lapis raven I think so.

obsidian salmon
#

Trying to list usd and E on flea is crashing the game for people

pure tangle
#

really needed that money for a scav box lol, oh well

cedar kayak
#

another day where the game is unplayable after the patch. Great job devs

obsidian salmon
#

How so

formal dagger
#

@cedar kayak
What exactly is the issue?

pure tangle
#

i know where this is going

cedar kayak
#

Load into raid then dc out of it.

formal dagger
#

What sort of error do you get?

obsidian salmon
#

I'd assume Server Connection Lost

cedar kayak
#

Mhm

formal dagger
#

Ok, what region are you in?

cedar kayak
#

U.S

pure tangle
#

im US, no issues

formal dagger
#

East or West?

cedar kayak
#

West

formal dagger
#

Just because you have no issues, doesn't mean someone else doesn't.

cedar kayak
#

I don't get errors most of the time, the game just crashes

#

On all maps

formal dagger
#

Ok, have you already attempted to manually select servers?
I was getting a CTD on loading loot for a day after .12, though It did eventually just go away.

cedar kayak
#

I can get into the raid no problem but when I load in the game runs at like 10 frames and I eventually dc.

#

Only a problem ive had after the .12 patch

teal rose
#

Try to verify your game files for issues. You can try to reinstall the anticheat as well (you can find the scripts to do that in your Escape from Tarkov > BattlEye folder). Make sure you installed .NET 4.7.2 correctly as well.

sinful pollen
#

anyone elses game freeze when trying to sell euros or dollars?

teal rose
#

Seems to be a common issue right now. @sinful pollen

cedar kayak
#

ive reinstalled twice now

formal dagger
#

Lots of servers are having issues currently because of the amount of people on them depending on the map and time. Manually selecting different servers may alleviate the issue, and installing the framework that ViRazy mentioned.

sinful pollen
#

F @teal rose

formal dagger
#

Please report it on the launcher, the more reports the Devs get, the higher up on the fix-list it will be.

cedar kayak
#

Lol not even the report feature works

#

it gives an error for that too

pure tangle
#

whenever my game crashes with no error, it gives me the option to send an error report and ig et an email when it is submitted everytime

formal dagger
#

It seems like there may be an issue with your entire client then, or some app in the background that's making it behave badly
@cedar kayak

#

Try closing absolutely everything but Discord and Tarkov, then boot up the game and see what happens.

carmine gulch
#

i cant edit the settings file to change my display mode, any help?

cedar kayak
#

Tried that already

teal rose
#

What are you having issues with? @carmine gulch

carmine gulch
#

i cant get into the game

#

it just crashes

teal rose
#

Search for "FullscreenMode": and change the value after that to 1, for example.

carmine gulch
#

that the thing

#

i cant get into the folder

#

i think i need some sort of program to open it

cedar kayak
#

I have done everything possible for this game to work because like I said I haven't been able to play one full raid since the patch

carmine gulch
#

jesus man'

#

this patch

teal rose
#

You can open it with a plain text editor.

#

Or just delete it to reset the settings.

formal dagger
#

@cedar kayak
I know you've said you've done a full reinstall, but have you tried to remove EVERYTHING Tarkov, i.e. Game, Launcher, then using CCleaner to remove any leftovers. Then reinstall?

cedar kayak
#

I haven't done a cleaner after so i'll try that

teal rose
#

@carmine gulch you can try to replace it with this file as well. It will launch the game in 1080p windowed with the lowest settings.

formal dagger
#

Alright, because it really does sound like a screwy config or something if you've got nothing running in the background.

carmine gulch
#

so i cant play in fullscreen?

teal rose
#

You can change it in the ingame settings after that.

carmine gulch
#

ah

teal rose
#

It is just so you can at least launch it.

#

And change it afterwards.

#

I would recommend you to change it to "Windowed borderless" ingame.

#

Seems to be causing the least issues so far.

carmine gulch
#

i cant find the local.ini location

#

just a settings file

teal rose
#

In your documents > escape from tarkov folder.

formal dagger
#

I have to say

teal rose
#

There is a different issue then.

formal dagger
#

I appreciate the big old [CURSED IMAGE] folder on that side bar.

carmine gulch
#

shhh

teal rose
#

πŸ˜„

carmine gulch
#

welp, guess im done with tarkov

teal rose
carmine gulch
#

how would one go about verifying game files, i know on steam there is a letteral button

teal rose
#

There is a little dropdown menu in the launcher near your username.

obsidian salmon
carmine gulch
#

ty

summer panther
#

Lol there is a bug

obsidian salmon
#

Vague but oaky

summer panther
#

Go into the flea marked and press "add offer", then press on your dollars

#

Your game will crash

obsidian salmon
#

yeah that is nothing new

summer panther
#

lel

#

ok

formal dagger
#

The money listing is a known bug, make sure to report it on the launcher.

obsidian salmon
#

Kinda what we all have been telling people

formal dagger
#

and try to avoid listing money

gusty canyon
#

anyone know how to get discord overlay to work

obsidian salmon
#

Turn it on in Dis Settings

gusty canyon
#

it is on

obsidian salmon
#

open it ingame by shift ~

gusty canyon
#

I run game and discord as admin

little sleet
#

I can not launch my game. It freezes up my pc and i have to restart

obsidian salmon
#

that doesnt matter

little sleet
#

plz help

gusty canyon
#

I try to open it in game but does nothing

obsidian salmon
#

You have that

gusty canyon
#

yeah I do

obsidian salmon
#

And in game pressing shift ` doesnt open it

gusty canyon
#

does nothing

carmine gulch
#

i think verifying the files fixed it, thanks for your help @teal rose

teal rose
#

πŸ‘

gusty canyon
obsidian salmon
gusty canyon
obsidian salmon
#

And off and on again doesnt work

gusty canyon
#

tried

#

game is also in full screen borderless

#

is there is screen setting in the launcher

teal rose
#

You can change the fullscreen mode ingame.

#

The setting in the launcher has been removed.

gusty canyon
#

oh thought so

#

should I try reinstalling discord

earnest crescent
pseudo condor
#

110 minutes

#

are you out of your mind

earnest crescent
#

the game dont work

obsidian salmon
#

why

#

do people wait past 10

#

kinda only blame yourself for that one

pseudo condor
#

haha

#

this is pretty hilarious

earnest crescent
#

i did it cuz i was sick off my game not working

#

not gating support

#

and to prove that my game dont work

obsidian salmon
#

k?

viral granite
#

@earnest crescent biko are you on auto servers?

earnest crescent
#

ya

#

im

obsidian salmon
#

Besides getting off of Auto Server Selection there is not much anyone can do

viral granite
#

Have you tried selecting every server you can instead of auto

#

That seems to help some people

formal dagger
#

biko I commend your patience you absolute madman, but try Colonels suggestion. That's how I got my game working again, now I'm matching in sub 4-mins.

earnest crescent
#

well do lol

#

but it dos not let me select servers ?

formal dagger
#

You have to de-select Auto Select

earnest crescent
#

i did

tropic void
#

they need to fix this game 4 days now no fix just factory reset my pc and welp didnt fix someone should help me this is ridiculous spend all this money on some devs and a company to support them with the eod version and now i cant even run it

formal dagger
#

You should end up looking like that

thin mica
#

still screen crashing

earnest crescent
tropic void
earnest crescent
#

not lting me select any

formal dagger
#

Huh. It doesn't look like you're getting anything from the servers at all, so you don't have the long-matching bug. Somethings just broken on your end.

#

Are you new, or did you start with .12?

earnest crescent
#

me ?

formal dagger
#

Yup.

earnest crescent
#

im not new

#

i just reinstalled my game

thin mica
#

shoreline just crashing every time i get it

tropic void
#

if says i have a corupt file what should i do someone i just wanna redownload my game still waiting on my support ticket and i get nothing am i trying to download from the wrong page is there a different place to download it other then the profilie section on eft can i download it of the bsg website maybe

#

im so frustrated with this

obsidian salmon
#

If you can get the launcher you can verify from there

tropic void
#

if i could get the launcher that would be usefull

obsidian salmon
#

Welp then its the nuclear option

onyx bobcat
#

Hello tarkov keeps crashing while playing customs for 1 minute.I have stable fps and theres nothing in the background eating my resources.
I have also played a few customs matches earlier this day and no crashes.My graphics settings are almost all set on low.

#

Yep again, also tarkov isn't even eating the cpu and ram to 100%

#

Should i reinstall the game or verify, which is faster?

formal dagger
#

Verify first, then Reinstall.