#community-support
1 messages Β· Page 462 of 1
I can't really think of a solution to be honest
If you find anything, hit me up. I really want to play
we have updated drivers, reinstalled the game, cleaned cache did everything (at least everything common) to fix this problem and nothing works tbh π
Would reinstalling work?
@south dove no, it did nothing still happens
yee im so damn disapointed, another friday... looks like i wont play another weekend......
i dont even know what to type
i mean there is nobody else with this problem, i cant find anybody except you and my bro wityh this problem lol
π
Damn
hmm
my bro just said his game launched
so probably for now there is only 1 fix, try until it launches π¦
Why are people getting different EOD stashes than I did this wipe lol?
This patch fucked the game again
is anyone else freezing really bad like ill be walking around and it just freezes constantly
Yo has anyone had the issue of no sound on the game after this patch?
omen try windowed mode helpped a lot
@thin mica windowed mode does not even work for me, stil get freeze, then black screen
or game crash, sometimes locks up pc, then have 2 restart
can someone please explain to me why things I had in my secure container disappeared
@blazing aurora
When did it happen?
Hello, I'm not able to install the game. I get a game file integrity was compromised error every time right when it's about to finish
i guess im givin up
It sounds like you just desynched, and the item server didn't save the fact that you'd actually put anything in your container.
@blazing aurora
If it makes you feel any better, I had two disappear in the same way last night too. I only figured it was desynch because I have Glasswire on my comp to record ingoing and outgoing connections, and there was an interruption from Tarkov just before I got bopped.
Hello, I'm not able to install the game. I get a game file integrity was compromised error every time right when it's about to finish
@tropic void
I may have a fix for you, if you'll give me a moment.
@wraith ibex
How many times have you tried this, what region are you in, and what is your avg download speed?
@formal dagger I have tried 4 times, Im East coast US, 20 mb/sec
Do scavs have 0% chance of dying from losing a limb?
Players don't even die from losing a limb, only head and thorax.
@formal dagger I have tried 4 times, Im East coast US, 20 mb/sec
You don't need to tag me multiple times friend, I'm ingame and helping other people at the same time.
@formal dagger okay friend
is the matching ever gonna get fixed?
is...something wrong?
the freakishly long matchmaking times
when i extracted...I didn't get to keep the stuff I looted
It only left me the basic things, and death screen now...didnt tell me who killed me
My game just randomly crashes graphically
In the middle of a game
Whatever was in the patch the last 2 days absolutely fucked me.
Great game
Game always gets buggy and freezes when handling money
Dollars to be precise
https://gyazo.com/cbac727b02a4a1206905563818689ec4
Hey i cant seem to install the game... anyone know this error?
@wraith ibex
Do you have another computer you can download EFT to?
Same question to you @crisp shuttle
nope
ive had the game on my pc before
wasnted to try it again
since the new update
but now everytime i download it
this happens
it comes AFTEr i dl the whole game
User action required (unable to load the file)
i keep getting this error WHILE downloading as well
and i press retry
and it continues until i get it again
until its done and i get that last error
The error comes from the fact that after it finishes, it detects something wrong with the DL'd file and refuses to use it. Have you tried changing the install directory or updating the launcher?
I tried on two different harddrives
to install it on
the launcher updates itself instantly when i install it
it also installs automatically on to my G: drive
for some reason
Sometimes it doesn't, so I had to ask.
i wanted to try and put it on my C: drive where windows is
but if i move it
it says it needs to be opened on G:
really weird
any ideas anyone
im having the same problem @crisp shuttle @formal dagger any fix?
π¦
just alt f4 and recon @modest ledge
Yeah, did this twice. Same thing.
Even threw my guns on the ground to see if I could remedy it.
I just let my buddy dome me.
I apologize, you'll have to give me a moment, I need to tend to some things atm.
np
how do i fix crashing when loading in?
@modest ledge
That usually happens when you're desynching at the same time as you reconnect, closing anything else you have running in the background before you attempt to reconnect usually gets around that.
Does anybody know how to make the game not crash when trying to sell dollars ?
Just need to wait until they fix it
Having a issue when I click play on the launcher . My computer goes to launch game but does nothing and locks the computer up. Havent had this issue until last update on launcher
I have something similar. When I hit play, it crashes my explorer.exe and desktop window manager.
The game does load, but most other apps crash
Was fine last night
@prisma swan
Now that's a super bizarre one, that sounds more like system instability than anything else.
Did it start happening with the patch?
Yes. This is the same system I've ran EFT on for years.
Mine did starting today no issues previously.
I've got event viewer logs.
@marsh juniper
@prisma swan
Both of you try reinstalling the launcher, it sounds like the update may have bork'd something.
On it.
Congrats @formal dagger !
the game was rigged from the start
Bud, you deserve it more than I do, but I'll do my best to help ya' keep things neat in here.
@teal rose
some tasks do decrease their rep
Ther's water task in room 206 decreases skiers loyalty
Nah, I am not active in any "normal" channels at all. Just did a short break to let the "0.12 patch issues train" pass. π

cries in having mod experience and server ownership and not getting mod
@prisma swan
So it hard crashes the display driver on start, but reboots itself so it can launch the game?
I mean shoot, if it makes you feel any better, I literally do what the OEFT mods do as a dayjob so I think I've got a bit of EXP.
someone please help when im loading maps in tarkov my game always crashes!!!!!!
you alt tabbing out, because thats an easy way to make it crash
I'm not sure if it belongs here, but whenever I'm in a raid it seems that I don't get credited for all my kills, had a scav run in factory and took out at least 7 scavs but exited and it claimed I only killed one (I definitely killed more having no other players or player scavs on the map)
You getting the past raid end screen
Yep. Launcher install finalizing now.
@royal axle
Sometimes your after-raid screen desynchs and shows an old one, your Scav and/or PMC should still get the EXP for it and your loot should be uneffected.
But it not only kills the display driver, most of my windows programs go down when explorer.exe ends
No change on launcher reinstall. Reinstalling whole game
Also had a weird bug where when I left the raid and needed to take my gear from the scav it only had the gear I started with so I took it and then I clicked through and the raid end screen showed up again with the other loot I found (still with the same kill credited) just wanted to make it known to someone that this was happening
For the rest of that, make sure you report it on the launcher since we really dont/can't pass bug reports on through here.
Oh
I'm in Aus so I'll probably never experience that in my country or well not for at least 5 years or so
You sure you are not throttling it yourself in the laucnher
It fluxuates
ah, fair enough
Made 15 kills last raid but it says i only made 1
I'm at 70MB/sec now
Wtf
the launcher can be set to only down and up load at X rate
@fading umbra yeah same thing happens with me alot
Should get the correct exp from it
Hm
Got it on recording too
Is there an actual downside to killing scavs as scav?
not really
can you still extract their gear w/o problems?
@fading umbra
Your after-raid report is just bugged, if you go check your character after the report, the proper EXP should be credited do your account.
besides they can shoot you back Veyx
You get shot at by scavs
I see, but still worthwhile I guess if ur in need of gear
@formal dagger how do I sell my dollars without making my game crash ?
BSG has not done any fix for that yet
Nothing you can do to sell on flea
You can buy from PK and sell to other traders
But that occurs a lose of money
well buying is not really an option for me yet since i started today
@formal dagger Full game reinstall didn't change anything either. Still getting the problem
and i dont have the matts
and finding them, well everyone (scavs) use actual guns
and the gear you spawn with is also most of the time a semi rifle
You can do Scav runs and basically loot everything for free money
Shadow, are you overclocking anything?
@prisma swan
This sounds like a problem that's far out of my technical capability, report it on the launcher please.
Already done
I am @obsidian salmon, but this is literally the same system config as last night when it was working fine. Whatever happened in today's patch that addressed the fullscreen\fullscreen windowed issues is what caused the problem to start.
And yes. I've started the computer at stock BIOS and GPU speed config and it didn't help either.
Also, I'm on 21:9 aspect monitor. Wonder if that has anything to do with it?
..mm thanks BSG, I was going to say change the screen mode in the launcher but bsg removed those options
I don't believe ultra wide would do it, but bsg being bsg it all possible could
No, I just tried booting with only my 16:9 monitor, and I still get the explorer crash on game start.
Next step: reinstall GPU driver
(Which is up to date already)
Speaking of new geforce drivers, should go dwnld that rn
@prisma swan Iβm having the same problem
anybody else having trouble launching the game?
Iβm also at 21:9
boots up and then hangs for a while before crashing
nvm cleared my cache and it seems to work again
I found that setting everything to low helps
Eh, thats good Tregur
But ya. It will crash the display driver
It crashed the first time in labs and I lost about 500k of shit
@nocturne tundra @formal dagger
I fixed it by doing a full uninstall and reinstall of Geforce Experience and Nvidia Drivers.
!
I went to the windows add\remove programs and uninstalled everything that had Nvidia in it
Including the driver
This stuff
yeah i havent been able to launch my game for 2 days
I got it
Cool
@prisma swan did you do a full reinstall or tarkov after as well?
Or just the drivers and before experience
I did one prior to the Nvidia reinstall. It did not help
Ok
In order:
Reinstall launcher
Reinstall Game
Reinstall Nvidia
Last step was the only one that helped
Does killing a scav-player turn scavs also hostile towards you when playing as scav?
yes, unless they shot you first (actually hit you, not just shot at and missed)
Does anyone know how to solve the problem where my end game screen keeps telling me results from the previous raid?
ah good to know, ty. There's no way telling whether a player is scav or pmc right? ingame
anyone else having issues with their game crashing? there was a small update today and now I crash every 15 minutes or so
super annoying
Try uninstalling and reinstalling your graphics drivers
I had problems all day and I seem to be alright now
Seems like it
Puts on IT hat
can some one explain to me why the merchants will buy one item but not to other one of the exact same type I have?
its the broken lcds
Its just how it works
it makes no sense is there a reason or is it just a glitch
and if its the later can it be fixed
well reloading the game fixed it
Does anyone know how to solve the problem where my end game screen keeps telling me results from the previous raid?
Can anyone help with my game blurriness?
Freestlye or not
All my settings, windows, freestyle, tarkov, nvidia, all correct
idk what the fuck is up
started 2day
@teal rose I tried that.. doesn't do anything @formal dagger Yep...
Please someone help with this bullshit
its unbearable tbh
Have you tried disabling Freestyle?
@formal dagger Yes i have
I've checked windows/nvidia settings/tarkov/off,on freestyle < and its settings
idk wats doing it
i dont think its AA
because its never done that before
it litteraly started the past hour or so i think
Idk this shit is so damn weird
I'm afraid I don't see the issue in your images.. If you are talking about blurred textures, you can try to disable texture streaming (just set the textures to high without texture streaming) if you are using that. You can try to play around with anisotropic filtering, shadow quality, resampling and antialiasing as well.
Make sure you selected the correct resolution. It reset to 1080p on my 1440p monitor after the last update, for example.
The only "issue" I can see is that there is way too much reshade/freestyle stuff going on, but that's just my opinion.
Maybe you enabled some post-processing effects (the little checkmarks at the bottom of your settings) you are not used to?
@teal rose Don't have texture streaming.
I told you my settings are fine.
resolution and shit is fine
Looks like a lot of gamma boost to me washing things out
And i told you the issue persists with or without freestyle..
I have no post processing effects at the bottom
I don't boost my gamma @prisma swan
You can try to check your game files for issues if you are sure there are no issues with your settings.
You can do that in the launcher.
I know
You can try different fullscreen modes as well.. Just a random guess, but "Fullscreen" caused a vsync issue on my end, so maybe it causes a different issue on your end?
Interesting. That shot you posted looking down the road in woods looked very bright.
@teal rose I tried fullscreen mode
@prisma swan Wasn't on woods
@prisma swan Probably looks bright because of my color settings, colors are brighter, not the game.
This is what I get for evaluating things on my mobile screen....
I'm afraid I can't really help you then.. Reinstalling some things like the drivers or even tarkov itself is the last thing I can think of. I still don't see what exactly you are talking about, sadly.
someone please help when im loading maps in tarkov my game always crashes!!!!!!
Try to verify your game files using the launcher, make sure nothing else is running as an admin in the background and enable the auto ram cleaner.
@torpid dagger Just open it and go to options
tick the first 4 boxes
and just keep it on in the background
Hey guys, so I bought the EoD version of eft 2 days ago, upgrading from Prepare for Escape, and I still have not received my items or increased stash. I do have the crown next to my name, and my launcher and website profile show that I am EoD. I have tried contacting BSG directly through several of their support options, yet have received no response.
You don't get the items afaik.
If this is not the correct place for this I appologize, im just kind of at the end of my rope and dont know what to do.
Wait what? @teal rose
The stash should be upgraded automatically, but I can imagine it is a bit bugged right now with the new hideout.
I don't get get the gamma and starting gear?
if you look in hideout stash should be lvl 4
I don't think you get the items if you already got a PMC. You will definitely get them when your account resets.
But thats the thing, I reset my account like 2 hours after I bought it.
Which apparently is impossible, because you cant reset acct this early in wipe
but i definitely was able to.
But I could be wrong. It has been a while since I upgraded. Maybe some things are just bugged/broken right now with the new hideout and the way the stash works right now.
I'm afraid the official support is your best bet in that case, though.
I guess thats very possible, and I'd bet all the devs and shit are just pushing everything back to next week since they've been on it nonstop for this patch
Yeah they are just glad to be able to take a break again.
Yeah I figured official support is the only thing that could help me, I was just hoping this would garner more attention since I haven't gotten any replies. Just very frustrating dropping nearly $50 to upgrade then getting absolutely nothing except a gold nametag.
You can try to contact @mellow tundra though. It has been merged with the ticket system (kind of another way to contact the official support, I guess) on this discord a few months ago.
Oh, Ok cool. Do i just message them directly?
Yes.
Ok awesome, thanks. I appreciate the help bro.
Lol, yeah me too.
@torpid dagger It did not work it still crashed idk what to do
Of course, a ram cleaner alone won't solve that issue. π
Try to verify your game files using the launcher.
Does it show any error btw.?
@chrome pewter
The reason you can't reset is because they've started locking account wipes for the first 2-3 weeks of a wipe so people can't dupe Gamma Containers.
Well no, I actually was able to reset my account on 10/30, about 2 hours or so after purchasing the upgrade. All it did was remove my xp and gear and set me back to the starting kit from the Prepare for Escape edition. This is strange, because like you say, accounts are supposed to be locked early in the wipe. @formal dagger
That ... is very strange, you shouldn't have been able to do it at all.
@formal dagger I know, right? And what's weird is that I actually noticed that after I reset my account, the launcher still didn't recognize that I had the EoD version, it still said Prepare for Escape edition. It took many restarts and uninstall/reinstalls to get it to say EoD. I'm thinking this is where the problem is, somehow since i reset my account before the launcher updated, it has my account locked into my old version somehow.
@formal dagger and yeah, when does yours say you could reset your account? Mine says nov 21.
@vivid briar It did not work it still crashed idk what to do
@torpid dagger Not sure how to help ma8
someone please help when im loading into tarkov my game always crashes!!!!!!
@torpid dagger I already suggested to verify your game files.
can i create a ticket or something? how do i use this support
It depends on your issue. This here is the community support channel where you can just post your questions/issues.
@teal rose i already did thaty
If you are looking for the official support for issues about payment or your account, you can contact it either via the launcher or the website.
Endless matching happening for anyone else?
@violet breach
Which maps are it happening on?
i tried the website and email. problem is i got charged the price of the game but it said purchase failed. so i don't have the game or anything in my pre order section
Factory π¦ Trying to show my buddy how to play
I dont want him to go on a big map yet
i emailed a few days ago and still no response
@vivid briar I'm afraid we can't help you. You can try to contact @mellow tundra as well, which has been merged with the official ticket system a few months ago.
They can try to forward you to the right persons.
I wanted to upgrade to Edge of Darkness, but I'm also aware that you can't reset the game profile for the next few weeks
Should I just wait out the next few weeks or are Edge of Darkness users able to bypass that limit
@violet breach
Try matching on your own real quick, if you are able to match your friend may be suffering from the matching bug. Try and get them to change their server on the launcher to alleviate the bug.
Why would you need to reset game profile @vivid briar
@formal dagger change to any server? Or a specific one?
To get all the perks of EOD
Selling USD on flea market it broken, when ever you try to sell it on the flea it freezes and breaks the flea market where i cant look anything up until i restart the game
i.e gamma container, etc
You should get the stash upgrade and new container at least, but someone else had an issue with that recently. You will get the items eventually. @vivid briar
Cause my game has always worked fine for solo queing
@violet breach
Any server until he's able to match with you, he'll have to play around with it a bit.
@vivid briar You get a message in game with all the loot (like an insurance return), your stash instantly upgrades. Just make sure you have the game and launcher closed when doing it. You dont need to reset game profile anymore to upgrade
Ah okay
@honest tiger
Submit a bug report on the launcher for that, we're unable to pass things along to the team from here.
Should i log out beforehand as well? @viral granite
I'm afraid I won't be able to help you with that.
someone please help when im loading into tarkov my game always crashes!!!!!!
As long as the launcher and game arent open, you should be fine @vivid briar
Alright. Thank you very much
Your welcome!
@torpid dagger
Your problem seems to be beyond our ability to help here, have you already tried messaging the support link on the website for official help?
can u link it?
Can i buy the Flash Drive from the fleamarket for the skier quest?
can someone help me everytime i try to load into a raid as a pmc i get server connection lost
@torpid dagger
https://www.escapefromtarkov.com/support
@vivid briar
Which quest?
@vivid briar
When in the raid does it happen exactly?
I have to find 2 Flash drives with information for skier
can i just buy them?
sometimes im able to load in for like 5 seconds but after that i cant never reconnect
i have never gotten the msg before this new update
@vivid briar
If it's the first flash drive quest, then yes you can just buy them
@vivid briar
What sort of error message do you get?
You should be able to, unless they changed the task with this patch.
@vivid briar
Did you just recently pick up the game or have you been playing for a bit?
i have had it for about half a year
and the issue JUST started?
What region are you in?
na
East or West?
east
Hm. Try swapping your launcher off of auto, and picking DC or NYC then try again.
It may just be issues with whatever server your game auto connects to, since I'm having no such issues on NA East
You can try to reset your router and temporarily disable your firewall.
You can try to specify additional DNS servers like 8.8.8.8 and 1.1.1.1 as well.
Just to make sure there is no issue with the network config on your end.
β
im not to sure on how to do all of that tbh
Though Vir, wouldn't DMZing achieve the same result and be easier for them to do?
I can't help but recognise that pfp omegalul
Anyways, Google how to change dns server it's pretty simple @vivid briar
hey, when buying the game what is the string of letters and stuff above where i put in my credit card? am i supposed to put my email there or just leave it as is? not sure where else to ask this
@formal dagger that would be a good check to make sure there is no firewall rule blocking it. About the DNS server: I've had similar issues a few days ago shortly after 0.12 arrived. I just used a single DNS server in my router setting (8.8.8.8 from google) at that time for whatever reason. I just replaced it with 1.1.1.1 and 3 additional backup DNS servers and the issue went away. π
Is queing still bugged
@vivid briar This bit here?
@surreal cairn
Are you getting long-matching times, or are you just crashing altogether?
What map are you trying to play on?
And what servers did you select?
Maps like customs during prime time can be very popular so it takes a while until there are enough resources available on the server to start a new match, especially now right after the wipe.
Yup, that's E-Mail.
ive searched all over and cant seem to find any fixes anywhere
but do i put mine there?
Yup, you won't get your key or confirmation E-mail otherwise.
ok. so that text isnt important? i just wanna make sure
@vivid briar You need to put your email there, yes.
@vivid briar are you able to test it on a fresh install or a different PC in your network?
Or on your PC in a different network (like your friends house, for example)?
That should do.
wont that run my bill up tho?
can i buy a key for EFT from a diffrent website? doing the whole "how much did we charge you" is not working out for me. dads overseas so i cant talk with him easily most fo the time.
@vivid briar nope.
im still getting the message while on my hotspot @teal rose
@vivid briar That depends on your contract, I guess. I am not very familiar with how mobile data etc. are handled outside of germany or the EU, sadly.
Try to verify your game files or completely reinstall the game then. You can try to temporarily disable your firewall as well if you haven't tried it.
i tryed verifying my game files but how do i disable firewall?
its in windows defender right?
Windows Defender Firewall > Turn Windows Defender Firewall On or Off
@vivid briar
Do you have a paypal? That also seems to work very well.
Does it show any error? @vivid briar
Barring that you could also use Privacy.com, that's what I used to buy it.
ya it says server connection lost
its weird cuz i just did a scav run completely fine but everytime i try to go in as a pmc i get kicked
whenever i launch the game for the first time of the day, the game crashes before it even starts. the second time it starts up fine. anyone else have that issue?
So I've been having issues with EFT...
My comps specs:
Motherboard: Gaming B8
CPU: i5-7600k
RAM: 8gb 2400hz DDR4
GPU: Nvidia Geforce GTX 980
HD: WD Black 1tb
The only map I can run online is Factory. I'm running on settings for the best performance, where I can still see enemies though so around medium graphics settings).
If I try to get into any other map that isn't factory, I will take a while to load in, and when I do load in (for instance on Customs) the map will run quite well, but every player or scav will be running and stuck on the spot, doors won't open properly, looting will break, and I can't kill anything. I will eventually seem to get kicked from the server from server connection.
Is this an issue with the game, or is my rig not powerful enough to properly run tarkov? Getting very frustrated. Oh also sometimes my computer will flat out crash from playing tarkov, total system freezup, screens turn off, sounds all repeat then system shutdown. Comes up with 'Kernal Power" as the critical issue in 'Event Viewer'. My system seems to run very hot when playing tarkov.
@elfin sinew
You actually have a stronger rig than mine, it seems like Tarkov leans on the side of AMD over Intel as far as CPUs are concerned. Though some bits of your description do sound like hardcore network Desynch.
Trying to sell Euros on the flea crashes the game? Anyone else had this plroblem
Yeah I think that's the issue, I'm in Australia so I play on OCE servers (seem dead all the time except on Factory, and I don't like factory) so I SHOULD have good ping, but I seem to be completely desynced from the servers of every map except factory
Not to mention my computer will flat out crash sometimes from playing tarkov, as I talked about above :/ does it for a few other games too but not nearly as often as with tarkov
Sucks because I really want to get more into the game, but I end up getting frustrated and wanting to smash my computer to bits from the insane server lag/game lag that I get :///
Ohhhhhhhh, that explains everything
OCE servers have been having some massive issues lately
Esp the Aussie servers
BSG is currently busting their asses to get all the servers back up and running though
Mm hopefully, I do have a feeling that the OCE servers probs aren't that good, considering that from the looks of it there aren't many OCE players? (Takes like 6 minutes to find a game for Customs, then I'm desynced for the entire thing rofl) Haven't even TRIED Interchange online yet, I think it'd be hopeless haha
Although hopefully soon the OCE servers will get better, then I might be able to see if I can play properly - then I might sink in the money for Edge edition instead of just the standard (Its not worth sinking into Edge if I can't play more than 1 map)
@formal dagger Do you know what server might be the best for me to play on, seeming as the OCE servers are having issues? I'm not quite sure :3
If you've got the ping to support it, really any NA or EU server.
Anyone only getting 10 xp? I killed like 12 scavs and died and they weren't recorded in the end of game list. Got 10 XP
@torpid jay Were you playing as a SCAV or PMC?
PMC
So occasionally your post-raid gets desynched from the raid, but EXP is still counted normally.
Stuff in my case was there too, but I didn't get any xp for lootin
If you check your character sheet, it should be there properly.
Ah, yep, right you are. Thanks for the help! That was the first time I'd seen that happen
π
one of my mates is having an issue where he gets stuck on "profile data loading" for an extended period of time and then cant access traders or ready up for raids hes re installed 3 times including an OS wipe any suggestions. He;d been playing the wipe since day one till these issues began today
if you've got a 9700k and your game keeps crashing go into msconfig and set the core limit to 4, the game will stop crashing
any other options?
we got into a raid but it failed to load him out at exract hes relaunched and is caught on profile data loading internet connection fine, firewall disabled, ran as admin
So every like 7~ games, I randomly just lose connection to the server, I've got 0 clue as to why, I can rejoin but it's gotten me killed a few times so I wanna know if you guys know of a fix.
ever since the patches my fps on shoreline are lower
i used to have around 60-70 fps with 50 at lowest now it goes down to 40~
it also feels like the grass isnt as high anymore
okay never mind, for some strange reason the options set themselves to 4k
my game is being weird as shit right now
laggy as hell. slow load times. glitching
lagging my whole comp
I'm still having the same problem as yesterday, whenever I launch tarkov, it freezes my pc and I can't alt+f4, I can't use task manager and I can't click anything else. My only solution is to just restart my pc. Any ideas?
My idea to the problem is based on the new technical update regarding the full screen modes
@formal dagger thanks but what is DMZ?
I'm having the same problem El Seve
Also guys, my fullscreen mode only says βfullscreenβ and not exclusive fullscreen or fullscreen windowless. Is this normal?
Plz PM me if you can help!
good day guys
I got a problem with Dollars. Whenever I'm trying to click on them (selecting) to sell them on a Flea market, game gets laggy and few moments later it just stops working. Needs to restart the game. Any ideas ?
the launcher gave me an update today, and ever since the game doesnt start anymore, even worse it tries to start but does nothing and locks up my pc, i cant click stuff anymore nothing until i restart ofcourse.
my specs,: i7 7700 32gb ddr4 2400mhz RTX 2070 aero
Slayer, same problem happening to me
shit is broken XD?
Anybody seen this before?
What
^yes
scavs able to heeadd tap you while looking the other wway
what the hell is going on
game sucks right now
guy's which one is sw and se in interchange by the new names ?
i cant install hideout upgrade
does matching take forever for everyone else as well
hi i have lost my password and i tried to reset it but i dont recieve the reset email
why am i banned from the website all i did was buy the 150$ edge of darkness
hotmail
If the page doesn't load/work for you:
Here are the steps how to whitelist our email
Log in to your account.
Click the Options (gear-shaped icon in the upper right corner)
Pick option "Parameters", then pick option "Junk mail" at the bottom left
Pick "Trusted sender" and add no-reply@escapefromtarkov.com to the list
In order to check if it works, please, open your website profile and find your transactions and click the mail icon - it will resend you an email about your purchase.
If this didn't help, please, contact our support.```
thx guys works
i have done it and recoverd my account and create a new pasword
Would like to know the ETA for tickets to be answered by BSG?
Would like to know the ETA for tickets to be answered by BSG?
its been like this everytime i try to get to the login page for over a month
@teal rose
@proven spade perhaps try doing a dns flush on your side
@proven spade sadly, I don't know any really official way to solve it. People usually suggest a VPN if that happens.
It would be great to have an official word about this issue since a lot of people seem to have it, though..
thanks for the help sorry if i seemed hostile
mad
any suggestions on a good vpn? never really use them befoer
I've never used one, either. I guess you could ask in #eft-chat since there are a lot of the people that often suggest VPNs.
allright i just got a weird bug in game. the game things im in inventory so i can load and uload all ammo instantly
if i want to drop an item it gives me the "destroy item" prompt but still drops it after
also the escape button doesnt work
You should report that using the launcher. You should attach a video and the log files if possible.
not sure which log is it.
The most recent one. They have the time and date in their names.
You should be able to fix it by restarting the game with ALT+F4 though, if it is an issue during an important raid.
allready fixed it. just came here to see if anyone else got it
Never heard of it.
also could press the "heal all" button on meds but it worked like a normal button with animations and everything
UI also gone
Yeah you should report that using the launcher. Sounds like a bad bug that needs to be fixed.
Hi guys, I was wondering if somebody might have an idea where to begin troubleshooting an issue: I'm experiencing disconnects every raid I join. This doesn't happen in any other game I play. Any ideas would be appreciated.
Hmm.. Try to verify your game files and clear your cache. If that doesn't work, try to reset your router or temporary disable your firewall. You can try SFC /Scannow in an admin command prompt as well and try to reinstall .NET 4.7.2
Just some random guesses. Someone else had this issue as well and we didn't find a solution, yet.
OK well I appreciate the ideas, it's a start. Do you know if there is a support page I can keep tabs on that watches this issue?
You can check the official support section of the website, but I don't think it will be updated too often: https://www.escapefromtarkov.com/support
@south dove I'm have the exact same issue
its not letting me pre order Tarkov
Quick question about punisher part 1, Can it be any AKM Style weapon (akms, AKMN, etc...) Or does it have to be strictly standard AKM
is that the one on shoreline?
If its killing the scavs on shoreline it can be any akm style
shoreline is a huge map
go to customs if you want to see everyone lol
yeah but theres some quests people are probably doing. where are you going on shoreline?
I think a lot of it has to do with no quests being on shoreline except mid level - high level ones
and if they do go they probably run to money room and then leave
I ran shoreline to find morphine but that was about it,
But thanks for the info Daniel, appreciate it
Alright so this stupid issue is still going on and tarkov is still fucking hardlocking my PC.
I cant put currencies up on the market which is really annoying, same issue just hard locks my game
I've updated my drivers, scanned ny entire PC for any malicious programs and found none.
And it is still fucking locking my PC.
anyone know how to set your region
for matchmaking?
@tawny notch did you overclock/undervolt any of your hardware? Did you check your RAM for issues?
Yes and nothing seems to be causing it, It worked perfectly fine just yesterday.
There is NO reason I can find that this is happening.
You can try to verify your game files if you are sure it is no OS or hardware issue.
What are your specs?
How do I do that?
You can do that in the launcher. There is a little dropdown menu near your username.
i need to set my region so i can pre order
Each time it checks the integrity if my files, it comes up with nothing
it just says other
"Other" is fine.
but it wont let me buy it
Are you in the EU?
no
Are you using a VPN?
no
Is anyone familiar with the 228 - Items not moving ( Hideout ) error?
@pseudo condor just try to restart your game or do a raid. That should fix it.
@tawny notch I would recommend you to check your hardware nonetheless. Just let prime95, memtest86 and unigine valley run for a few hours and check if there are ANY issues at all.
I've had it for 3 days now. Nothing seems to help. I can't even move stuff in my stash. I also can't reset my gameprofile yet.
Did you try to do a raid?
It's JUST tarkov but I'll do that.
Everything else runs perfectly fine,
Discord, steam games, battlenet
Yeah sometimes just one program causes issues if there is an issue with the hardware.
@teal rose I have
Did you try to die in a raid?
I'll try again. Is that what fixes it normally?
Updating your stash by dying or doing a raid is a possible fix, yes.
You can try to buy something as well, I guess?
Just try random things that could change something in your stash.
And frequent restarts/raids between them.
Maybe a scav raid.
Well, if I move stuff in my stash it just moves it back when I go to the main menu. I just put all of my stuff from my inventory into my stash and started a factory raid. Loading in right now
@tawny notch yes
takes about 10 - 15 minutes
just checks the files if something is missing
@teal rose it didn't fix it btw.
gotcha
Tis' almost done
I've done a full system check with Avira several times, so I'm sure it's not malware or anything
@pseudo condor did you upgrade your stash in the hideout by any chance?
I'm afraid I can't think of a quick solution then. You should contact the official support and ask if they can do something on their end to fix it. π
Yeah, that's what I was thinking too. Some guys had the same problem a year ago and fixed it by resetting thier profile but I can't do that yet. They also talked about minesweeping the spot that bugs out but everything in my stash is bugging out.
im trying to buy EOD but it wont let me
Usually something like that happens when you got a bugged item in your stash or something like that, which can be fixed by doing a raid. Sadly, you seem to have either 210947214091247 bugged items or a completely broken stash, which is.. bad.
I think someone might be trying to get into my account.
I'm in florida, unless florida is "other"
^reset your password right now
^
I squashed what was either malware or a chinese trojan yesterday too.
Well, that could explain your lockups as well.
lmao if I were you I would complete reset my pc
I would recommend you to reinstall the whole OS.
Make sure you completely wipe your disks and reflash your BIOS before that.
^
I'll try all that out and see what happens,
The strange thing is that I haven't encountered any issues with anything excluding tarkov, and none of my complete system checks found anything after I end-tasked whatever it was
If possible, you should format and overwrite your disks with random bytes. You can do that from a linux live disk, for example. You should be able to find various tutorials online, otherwise I can help you with that as well.
The complete check scanned tarkov and found nothing wrong with it,
Either it's my hardware, or that malware has just fucked tarkov.
But I'm gonna do all that stuff and see what happens
Well, reinstalling the OS can't hurt most of the time.
Most rats / viruses are encrypted. Virusscanners won't see it.
Just make sure to backup important data first.
ALRIGHT
game crashing is back every round
I hope tp god there isn't anything sus in my uhhh.
Stash.
To*
Everything is well in my stash.
I would recommend you to reinstall the OS anyway if you suspect a virus.
so i had sent in a tocket and 3 days ago my response was this
Please do not reply to this email. You will have the opportunity to supplement the information after the response of the support specialist.
so how long do i wait for the support specialist <@&521631248536305664> <@&551452465233657859>
Scavs seem OP right now @tawny notch
@wind junco a few days maybe. What exactly is the issue? Maybe it is something we can solve.
I bet the support team is very busy right now shortly after 0.12.
That's the best you can do, I guess.
That's not very nice, but hey.
(I wrote the message before I saw your b**** part btw.)
lol
Hello Guys! In december i've recived "Free Standard edition code" for being in closed beta tests and July 2017 (My main account MrEdiWolf). I activated it on this account, then he stopped playing so I changed email today and gave it to another friend ("E-mail change pending: 13 Nov 2019 00:19") He logged in via old e-mail and he can't download the game and profile say's that: "Pre-ordered - Nothing, pre-order now."
When he will be able to play at this accout? After 14 days of E-mail change pending?
First off, giving accounts to other people isn't allowed (not talking about the key). About the email change: I don't know, sadly. I guess you just need to wait then, yeah.
i cant even buy there game
Hey guys, every time I launch the game from the launcher, my computer buffers, I cannot click on anything, canβt even close the game, I have to restart my pc, any fixes?
@alpine relic you can try different browsers or try to clear your browser cache and cookies.
already tried different browsers
@carmine gulch you can try a different fullscreen/window mode. If you can't even get into your ingame settings, you can try to change the fullscreen mode in your "Documents > Escape from Tarkov > local.ini" file to any other number (like 1 or 0, for example).
i am gatting hard hit reg and hit report problems
@teal rose that would fix my whole computer freezing?
@carmine gulch a friend of mine had a similar issue when he set it to fullscreen.
@thin fulcrum
As Virazy said, changing hands of accounts is against Tarkov and BSGs TOS so I'd advise not giving away accounts or transferring ownership in any way, shape, or form.
@teal rose Yeah. I gave key to friend. But he didnt want to play anymore so i wanted to give it to different friend. Only option was by changing email
can some help me so i play the game?
Ah thank you
@chrome cairn just write your issue here. π
@formal dagger I gave a key to first friend. He tried Tarkov and he stopped playing becouse it was to hard. He could give my key back so he gave me back account
i did
@thin fulcrum
So just to confirm.
Friend A took the key, activated it on a account, played for a short time then did not want to anymore.
Then Friend A, gave the account to your care, so that you can give Friend B the account.
@teal rose are you a dev?
Nope, why?
ViRazY is not a Dev, he's just one of the support volunteers. He's helped lots of people with thier issues.
Yes. Friend A took a key. Played tbh a day then said game is too hard for him and he gave me back whole account. And then I wanted to give game to friend B, exacly π
ok, so @teal rose i have really bad hit reg and hit repot problems
To raise up my metabolism skill can I just chug down water or do I have to wait to be thirsty?
@chrome cairn whats your ping?
idk you just seem like one seeing how you helping ppl
20 to 75
@thin fulcrum
Ok, so since Friend A took the key and activated the account, the license is permanently his and due to BSG and Tarkovs TOS it cannot be transferred from his ownership under penalty of having the account banned.
only on other players though for reg and both for report
Regardless of the original ownership of the key.
So you are just having some server issues during a raid? @chrome cairn
@formal dagger I understand. So becouse i changed an e-mail I lost a key?
yes, but hit reporting happens offline too
@formal dagger
"Pre-ordered
Nothing, pre-order now."
reporting as in a head shot is not a head shot
Depending on your server and map, it could just be that the servers are a bit overloaded, especially now after the wipe. Things like that will most likely be fixed in one of the next hotfixes.
its all maps
@chrome cairn have you tried file integrity?
hmm, and hows your hardware?
Now the key disappearing is strange, it shouldn't have done that just by changing the E-Mail. If you DM @mellow tundra you'll be directed to someone that can assist with that. Just do not mention that you are transferring the account.
@thin fulcrum
@formal dagger Ok thx! π
good mid range 1060 and 2700x and 32 GB ram
@formal dagger are you familiar with the 228 error? Cant move stuff in my stash.
You shouldnβt be having problems that, pip
a little weak for tarkov
@chrome cairn seems really strange
it is
32gb ram is nice tho
@pseudo condor
That's just a inventory server desynch issue, it's a known bug and I don't believe it currently has a fix.
shit
last night i put 2 slugs into 2 players, they flinched but no shot was reged
Just take note of the effected squares and stack around them.
Typical desync
I tried but it seems that all slots are fucked
happens almost every time
my friends been telling me they got to unlock the website so i can buy it
Thatβs not how a website works., just need to search for it
Unless they just mean the captcha
idfk
Helpful
they want to watch that shit lol
@formal dagger I made a ticket and I guess I have to wait for a response. No tarkov for me now π¦
yep same
we in the same bot brother i got to wait for them to respond to my ticket to get help its all a waiting game now lmfao
Yeah it sucks
I was just about to say the same, sometimes also pursing the ticket through @mellow tundra can accelerate your response times, just please me civil with the staff.
in am in support VC, i can explain better there
anyone know how to fix the scav loot not updating after exiting
So going there does nothing for you
@formal dagger I'll try that. I have a lot of respect for the devs etc. They're doing a great job.
@chrome cairn I'm afraid you need to wait for a hotfix. There are still a lot of issues with 0.12 as of right now that will be fixed soonβ’.
having issues loading reserv scav or pmc crashes to desktop at creating loot pools 8%
i have sent every report after crash
Have you tried file integrity?
Reserve is currently having some pretty significant issues at the moment, the devs are currently working on a fix. It seems actually successfully getting into has a element of luck to it at the moment.
@vivid briar
rgr every other map seems to work fine for me and naza i can seem to find that button in launcher but reselecting game folder verifys it, no problems
yo dose anyone know how to fix no audio in tarkov tried reinstalling tarkov reinstalling audio drivers
I have audio on my pc and in other games just no audio in tarkov
@wheat umbra
Do you have any sort of external audio mixer?
Sonic Studio causes issues with Tarkov, disabling it will give you Audio back.
how do you disable it?
Uninstalling it.
ok thanks XD
quick query - does anybody know if the bug with the mechanic questline breaking the game has been fixed?
hallo
good day,
I have been trying to write to you for 14 days from Balatka.Lukas@seznam.cz
Tarkov's not working. I still don't receive an email with a verification code.
I don't know what to do anymore ... I paid big money for the game and it doesn't work for me. I've been playing the game since May 1, 2019 ... I've been playing for two months ... and recently it asked me for a verification code ... and no one is coming ... Please help me ...
Lukas
@proven trellis
Please contact our support staff through @mellow tundra
@formal dagger Thank you very much fixed my game
@chrome cairn are u sure that it aint your ping though? that makes u have zero hitreg
@wheat umbra
π
yea, i am
does anybody have same issue with the game?
when i press PLAY game launches, then becomes transparent, and everything freezes alt+f4 oesnt work, alt tab also... nothing works, cant launch the game π¦, cursor is stuck in the middle of screeen showing hourglass π
ping around 20 to 75
@formal dagger any update on the quest breaking the game?
my servers are dall phen and bru
Signal pt1 was fixed a bit ago
@chrome cairn thats very weird.. i had some hitreg problems earlier but i think it was just because bad server
cheers - gunsmith 3 appears ok as well I just wanted to know if I can proceed with those missions
you playing on right server then?
ah ok i was thinking if you are playing on mixed just to get more faster into raid
highist is beauh at 70 right now
ping u mean?
ping shoulnt be a problem then.. im playing fine sometimes at 150ping+
rip
Point of fact, you can still have connection issues with low ping depending on your computers network settings.
is that so?
well im playing on mixed servers so i believe its because of that but my avg ping is in 60
Your firewall could have a limit on packet frequency or packet size or some stupid stuff like that.
i see
when is the account reset will be working?
17th or 21st
oh dangit
when ever 3weeks past patch date is whenn you can
so, idk if this is with everyone or just me but my game crashes when i try to list USD
some poeple must be getting lucky with being able to post it then
can you refill fuel jugs when they are empty or no?
Im having issues listing dollars. and when I can I wanted to trade dollars for a gamma but it wont let me. any idea on a fix?
Again, there is none right now
thought you could list the dollars and leave it there
and when someone feels like selling it they can
@lapis raven I think so.
Trying to list usd and E on flea is crashing the game for people
really needed that money for a scav box lol, oh well
another day where the game is unplayable after the patch. Great job devs
How so
@cedar kayak
What exactly is the issue?
i know where this is going
Load into raid then dc out of it.
What sort of error do you get?
I'd assume Server Connection Lost
Mhm
Ok, what region are you in?
U.S
im US, no issues
East or West?
West
Just because you have no issues, doesn't mean someone else doesn't.
Ok, have you already attempted to manually select servers?
I was getting a CTD on loading loot for a day after .12, though It did eventually just go away.
I can get into the raid no problem but when I load in the game runs at like 10 frames and I eventually dc.
Only a problem ive had after the .12 patch
Try to verify your game files for issues. You can try to reinstall the anticheat as well (you can find the scripts to do that in your Escape from Tarkov > BattlEye folder). Make sure you installed .NET 4.7.2 correctly as well.
anyone elses game freeze when trying to sell euros or dollars?
Seems to be a common issue right now. @sinful pollen
ive reinstalled twice now
Lots of servers are having issues currently because of the amount of people on them depending on the map and time. Manually selecting different servers may alleviate the issue, and installing the framework that ViRazy mentioned.
F @teal rose
Please report it on the launcher, the more reports the Devs get, the higher up on the fix-list it will be.
whenever my game crashes with no error, it gives me the option to send an error report and ig et an email when it is submitted everytime
It seems like there may be an issue with your entire client then, or some app in the background that's making it behave badly
@cedar kayak
Try closing absolutely everything but Discord and Tarkov, then boot up the game and see what happens.
i cant edit the settings file to change my display mode, any help?
Tried that already
What are you having issues with? @carmine gulch
Search for "FullscreenMode": and change the value after that to 1, for example.
that the thing
i cant get into the folder
i think i need some sort of program to open it
I have done everything possible for this game to work because like I said I haven't been able to play one full raid since the patch
@cedar kayak
I know you've said you've done a full reinstall, but have you tried to remove EVERYTHING Tarkov, i.e. Game, Launcher, then using CCleaner to remove any leftovers. Then reinstall?
I haven't done a cleaner after so i'll try that
@carmine gulch you can try to replace it with this file as well. It will launch the game in 1080p windowed with the lowest settings.
Alright, because it really does sound like a screwy config or something if you've got nothing running in the background.
so i cant play in fullscreen?
You can change it in the ingame settings after that.
ah
It is just so you can at least launch it.
And change it afterwards.
I would recommend you to change it to "Windowed borderless" ingame.
Seems to be causing the least issues so far.
In your documents > escape from tarkov folder.
I have to say
There is a different issue then.
I appreciate the big old [CURSED IMAGE] folder on that side bar.
shhh
π
welp, guess im done with tarkov
Apparently it doesn't launch. You can try to verify your game files and install .NET 4.7.2 (http://go.microsoft.com/fwlink/?linkid=863265).
how would one go about verifying game files, i know on steam there is a letteral button
There is a little dropdown menu in the launcher near your username.
ty
Lol there is a bug
Vague but oaky
Go into the flea marked and press "add offer", then press on your dollars
Your game will crash
yeah that is nothing new
The money listing is a known bug, make sure to report it on the launcher.
Kinda what we all have been telling people
and try to avoid listing money
anyone know how to get discord overlay to work
Turn it on in Dis Settings
it is on
open it ingame by shift ~
I run game and discord as admin
I can not launch my game. It freezes up my pc and i have to restart
that doesnt matter
plz help
I try to open it in game but does nothing
yeah I do
And in game pressing shift ` doesnt open it
does nothing
i think verifying the files fixed it, thanks for your help @teal rose
π

And off and on again doesnt work
tried
game is also in full screen borderless
is there is screen setting in the launcher
You can change the fullscreen mode ingame.
The setting in the launcher has been removed.
the game dont work
i did it cuz i was sick off my game not working
not gating support
and to prove that my game dont work
k?
@earnest crescent biko are you on auto servers?
Besides getting off of Auto Server Selection there is not much anyone can do
Have you tried selecting every server you can instead of auto
That seems to help some people
biko I commend your patience you absolute madman, but try Colonels suggestion. That's how I got my game working again, now I'm matching in sub 4-mins.
You have to de-select Auto Select
i did
they need to fix this game 4 days now no fix just factory reset my pc and welp didnt fix someone should help me this is ridiculous spend all this money on some devs and a company to support them with the eod version and now i cant even run it
still screen crashing
not lting me select any
Huh. It doesn't look like you're getting anything from the servers at all, so you don't have the long-matching bug. Somethings just broken on your end.
Are you new, or did you start with .12?
me ?
Yup.
shoreline just crashing every time i get it
if says i have a corupt file what should i do someone i just wanna redownload my game still waiting on my support ticket and i get nothing am i trying to download from the wrong page is there a different place to download it other then the profilie section on eft can i download it of the bsg website maybe
im so frustrated with this
If you can get the launcher you can verify from there
if i could get the launcher that would be usefull
Welp then its the nuclear option
Hello tarkov keeps crashing while playing customs for 1 minute.I have stable fps and theres nothing in the background eating my resources.
I have also played a few customs matches earlier this day and no crashes.My graphics settings are almost all set on low.
Yep again, also tarkov isn't even eating the cpu and ram to 100%
Should i reinstall the game or verify, which is faster?
Verify first, then Reinstall.
