#community-support

1 messages ยท Page 455 of 1

sacred mango
#

should i report install errors here?

tame bronze
#

can anyone share their launcher setup file? i cant download it

vivid briar
sacred mango
#

thats not broken, wait for it

quartz jasper
#

anyone else not been able to join a game and just stuck on matching?

#

we had like 3 aussie servers now we only have 1???

latent tapir
#

i just want my fuckin account reset to go into effect man

#

sold stash because it was bugged and now nothjing there

#

and got the 3week cooldown lol

prime prawn
#

Everyone has a 3 week cooldown

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I do anyway

vivid briar
#

everytime i load into mil base i get shot out of no where no gunshot sounds and i dont see anything fucking awful update

latent tapir
#

why would there be a 3 week cooldown idgi

flint gust
#

anyone report the group system being broken?

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invites sit there for 5 mins after being accepted, and gets stuck in matching every time

small flame
#

same here

flint gust
#

i can get in no problem if I'm solo

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which is odd

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eh they will fix it eventually

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hopefully

round vault
#

Really fixed the close spawn bs, Definitively didn't spawn in as pmc with some random guy shoving a pistol up my ass

flint gust
#

but did you like it @round vault

round vault
#

No I really didn't

keen linden
#

what are your matching times?

small flame
#

100 minutes

round vault
#

The grenade however I did enjoy but that's a different story

vivid briar
#

Que not working for Groups/Duo

flint gust
#

^

small flame
#

not working for me

round vault
#

Queue just takes a really long time

flint gust
#

exactly @vivid briar

round vault
#

It takes my friend and I around 2-3 minutes before we see eachother

keen linden
#

so no duo queue?

#

wat

radiant tide
#

Game crashing on Matching at 00:20 or 00:38 sometimes. Any potential fixes out yet?

plain briar
#

this is a shit show

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LUL

#

4th time reinstalling fresh to see if the white screen happens to me

radiant tide
#

@plain briar White screen on start up?

plain briar
#

yea

radiant tide
#

You got Rivatuner on for your OSD by any chance?

plain briar
#

menu sounds on white screen

radiant tide
#

If so, turn that overlay off. Most games are having white screen recently when Rivaturner is on.

#

That comes with MSI Afterburner so high chance you got it.

plain briar
#

OSD?

radiant tide
#

On Screen Display

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Top left.

plain briar
#

rivatuner i dont have that

radiant tide
#

You got MSI Afterburner? That installs Rivatuner aswell. And like, 90% do have MSI Afterburner. But that whitescreen on launch has been the issue with this since the last month or so. Figured it was worth asking, sorry.

plain briar
#

im on an acer predator

radiant tide
#

You got any other overlays running?

plain briar
#

only discord

radiant tide
#

Try disabling that if you haven't yet.

round vault
#

My bud has discord and it isn't messing things up

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we're also streaming to eachother

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Works fine

plain briar
#

i just did and ill see cause i know its not my driver for my gpu

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cause i see ppl running shiter gpus then me and running fine

radiant tide
#

Yea bud your bud is not everybody. Just because it works for him, doesn't mean it has to work for everybody. There has been issues with multiple games where Discord's overlay aswell prevented a startup.

round vault
#

Also anyone know where I can get fuel for the generator in my hideout?

plain briar
#

its bugged rn

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they r currently fixing it

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@radiant tide ill see if that works

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idk what other over lays would do it tho

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cause my razor synapse is closed

radiant tide
#

I'm just trying to help and rule out everything =) It's always worth a shot. Miss all the ones you don't take :p

plain briar
#

i hope it helps as well

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cause the only way to run it currently is using integrated graphics

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and it tanks in preformance

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it would be great if the devs were on tho

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seeing as we can submit bugs or support tickets

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cant*

acoustic seal
#

is anyone else having trouble loading in with friends?

warm walrus
#

so generator is still bugged

acoustic seal
#

gotcha, we can get in but we have to have the same server set and click ready at the same time

#

your scav is ready to rock and roll by then lol

opal vine
#

7 for me

formal palm
#

wait up to 10

vivid briar
#

Anyone having problem where the raids crashes after 10-20 sec... it's every raid ๐Ÿ˜ฆ

modest nexus
#

hey can i be unmuted pls

formal palm
#

im downladoing at 400kb/s ๐Ÿ˜ฆ

rugged haven
#

when groups start working ?

gaunt cypress
#

at least you re downloading

keen linden
#

whats your customs matching time?

magic bane
#

2 hrs ago me and my buddy waited till 35 minute matching time. We gave up.

vivid briar
#

Where can i write an ticket?

native scroll
#

my borderless isn't working anymore, anybody else got this problem or a solution?

dusk zenith
#

@native scroll Go to your launcher, change from borderless to fullscreen and back. Load up and then make sure fullscreen in the options menu is checked.

native scroll
#

will try

vivid briar
#

Hello, Im trying to get into a raid but Im stuff in matching. Im waiting over 15 minutes now

shadow portal
#

I am also having the borderless window problem, tried that

rugged haven
#

I tried reset my profile, it wont let me do that. any help ?

vivid briar
#

if its game profile u need to wait some specific time

rugged haven
#

yea, never done that b4 but i want to roll bear, because frends. i cant do that right now ?

vivid briar
#

well u gotta go on their own website and log in your acc and there u should see the ''reset game profile''

rugged haven
#

it says cant do that ><

vivid briar
#

rip

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i wanted to change my name there but i have to wait till nov 17 :/

rugged haven
#

or it let me do that i got activation code etc... but when i log nothing happened.

vivid briar
#

wait it doesnt say any day when you can actually do the thing?

rugged haven
#

first i click reset gaming profile, then it pop up to website to put activation code from email -> did that -> page refresh and it says "you cant reset your gaming profie until ... "

vivid briar
#

oh wow

plain briar
#

@radiant tide moment of truth

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XD

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fresh install

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no overlays

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lets see what happens

slender eagle
#

Quick Question, I get an error everytime I upgrade my generator, is this a common issue?

main orchid
plain briar
#

aaaaand white screen @radiant tide

main orchid
#

what can i do

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to be able to play

vivid briar
#

wait

main orchid
#

for how long exactly

vivid briar
#

patience is the key

burnt dove
#

@slender eagle yes

dusky river
#

whats a good vpn

#

for downloads

slender eagle
#

ok thank you

plain briar
#

FUCK EFT

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i fucking swear

slender eagle
#

lol

plain briar
#

how is it someone with a 770 gpu play the game

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but i cant

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with a better gpu

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like wtf

vivid briar
#

bad fps? XD

plain briar
#

no

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white screen menu with menu sound

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-.-

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like fucking seriously

vivid briar
#

sounds quite frustrating

plain briar
#

i is

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it iit

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wipe was how ling ago

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cause this sense wipe started

vivid briar
#

not even day ago

plain briar
#

imagine waiting for wipe only to get false hope and boom a white screen and sound

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like srly

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but somone with a shittier gpu then me can play it

vivid briar
#

well i can hope the best when iam done with complete game installation

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u think its because gpu tho?

plain briar
#

i run ti with integrated and it works but preformance tanks

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go back to my nvidia

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and white screen

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like wtf

vivid briar
#

hmm..

plain briar
#

and it worked just fine before the patch

vivid briar
#

so something is broken very badly i assume

plain briar
#

but im not the only one this is happening to

vivid briar
#

ingame* thats why i assume its not your gpu what does this

plain briar
#

maybe

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i get this

red monolith
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Are people still having trouble loading the game?

acoustic gate
#

Same

vivid briar
#

some people^^

plain briar
#

THIS

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LIKE WTF

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GAAAAAAH

vivid briar
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XD

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what an actual fuck

round vault
#

How do i select more than one item so sell?

plain briar
#

@round vault wrong section to ask that

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.>

vivid briar
#

you drag them on the sell slot?

round vault
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Ok where should I ask

ember ingot
plain briar
#

@round vault

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but yea @vivid briar wat the actual fuck right

grizzled musk
#

does duo queue work now?

zealous raven
#

how to do bordless window? Already tried to set up Bordless mode in launcher, but it didnt help

vivid briar
#

Go to your launcher, change from borderless to fullscreen and back. Load up and then make sure fullscreen in the options menu is checked.

#
  • hatsune miku, posted that sometime ago
zealous raven
#

can you "repost" it?

plain briar
#

too bad report bugs dont work or submitting a support ticket doesnt work

vivid briar
#

thats what i just writed mate @zealous raven

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try to use that solution

zealous raven
#

i allready tried, but it didnt help ๐Ÿ˜ฆ

vivid briar
#

awh damn

plain briar
#

try alt+ enter

vivid briar
#

theres few steps that may would help but you gotta access to ingame files

mystic charm
#

I can't send a bug submission error 403 it says...

plain briar
#

srly BSG WTF

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just fucking why

vivid briar
#

well the 0.12 broke the whole game XD

plain briar
#

yet im watching pestily play it

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.>

zealous raven
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@plain briar alt+enter do the windowed mode with upper frame window

plain briar
#

yet i have a 970m and a 770 can play it no prob

vivid briar
#

some people are lucky, some arent

plain briar
#

bsg got thier shit twisted

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launcher wont even send an auto report

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KEKW

vivid briar
#

@zealous raven sadly cant help you much atm because i havent downloaded the game yet.

plain briar
#

news tab in launcher broken

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everything is fucking broken

vivid briar
#

thats something new? XD

plain briar
#

i wasted about 13 hours trying to fix it

river gale
#

i dont seem to be able to get into a game it just says matching. Is it a bug ?

plain briar
#

no

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servers are full

tiny mirage
#

It's a feature

river gale
#

wow

plain briar
#

ur waiting for a slot to open

river gale
#

imagine

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holy

plain briar
#

think about it'

river gale
#

anyways thanks

plain briar
#

update and a wipe

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ppl gonna play non stop

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IF they can launch the game

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and launcher'

pine torrent
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as it is supposed to be

plain briar
#

CAUSE IT BROKEN RN

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AND THEY R WORKING ON IT

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THEY KNOW

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check twitter 1st

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before asking here

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they know about the issue

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and are working on it

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what i wanna know is why my 970m is having issues displaying the game and loading it where as a 770 can play it no fucking problem

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like just how

tight silo
#

Anyone else get error 214?

plain briar
#

@raven path they havent rly worked on shit

tight silo
#

reCAPTCHA isssue?

plain briar
#

not to mention

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the report system is down as well

tight silo
#

XD^^^^^^^^^^^^^^

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All that hype..............

zealous raven
gentle raptor
#

give it a week and when its stable it will be great

slender eagle
#

We are working right now to resolve those issues guys, please bear with us. If you find issues please send in bug reports if possible, if not I need to ask you to be a bit more patient, knowing that is lot to ask for ๐Ÿ˜‰

ripe python
#

so when half the playerbase leaves because they don't buy enough server slots? @gentle raptor

jolly monolith
#

is customs broken? i cant seem to get a game of it

slender eagle
#

If you have long matching times, try to select more / all servers in the launcher as a workaround - was working for some players

gentle raptor
#

i know it sucks i tried to play as soon as possible and it didnt work but when it did it was great i also have other games to play while everything gets fixed

acoustic gate
jolly monolith
#

okty

vivid briar
#

@everyone

viscid tide
#

how can I check where the game is installed

amber ibex
#

450kb/s download limit fix?

lyric moat
#

reserve crashes for me

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right before it puts me ingame

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oof

acoustic gate
#

I'm still stuck on Loading screen

plain briar
#

so i have a white screen currently but when i screenshot and check where those are stored it shows the menu poperly in the screen shot

tight silo
#

Regreting the money i spent quickly.... Anyone agree???

plain briar
#

to bad their terms and conditions state no refuns

minor quartz
#

when can we group... no group is kinda weird bug that is weird

vivid briar
#

yeah errsads right

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ive been waiting 20+ minutes for a game

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even on scav

hallow turtle
#

Getting error 228 when trying to build generator in hideout. Any fixes?

shrewd heath
#

what do i do if i get desynced in game?

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like i cant see anyone moving and i cant interact with doors and stuff

silver onyx
#

relog

acoustic seal
#

alt tab and task manager close. you will still be able to reconnect upon reboot

glossy orchid
#

Can anyone upgrade their generator

plain briar
#

no refunds in thier T&C

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its in thier terms dude

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GL it has to be a class action lawduit

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read thier terms and condtions

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plus they r in russia

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LUL

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nope

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its a world wide game

vivid briar
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not really

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also what point of beta do you not get lol

plain briar
#

once again its a beta and the T&C says no refunds

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soooo

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yeaaa

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and thats when buying the game

sullen pewter
#

I don't get the security code email, does anyone have this problem?

plain briar
#

This isn't an American company, it's Russian.

I agree that their TOS is bullcrap, just wanted to point out that this isn't a US company.

You could always just do a charge-back on your card though.

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actually not true

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even most recipts policies last a month at max

void frigate
#

Why does loading loot pools not work for me?

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I spend 25 minutes matchmaking.
Only to get constant server connection loss when creating loot pools.

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Kinda fucking annoying

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Works fine in offline. Feeling ripped off. Game is actually unplayable

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Pretty much

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I'd like my like $150 back

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Or whatever I paid

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Contact support page 403 errors ๐Ÿ‘Œ

acoustic gate
#

AHHHHHHHH these god dammm Infinite loading screen

vivid briar
#

soo where can i write an ticket?

acoustic gate
#

i cant even report bug

void frigate
#

I waited 25 minutes before it started to load in from match making.
Another few to load. Only to get server connection lost when creating loot pools

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Game is unplayable

unkempt torrent
#

is coop working yet i.e. doubles/squads?

acoustic gate
#

ok i'm done

vivid briar
#

its just because the servers are full and the game is full of bugs. normal shit @void frigate

unkempt torrent
#

@chachyess less so bugs more so not enough servers

void frigate
#

The 2 other guys I grouped up with got in

round vault
#

So by changing engines we have the issue of spawning behind people again

void frigate
#

I keep trying to rejoin and it crashed out each and every time

round vault
#

I fucking spawned and some guy down the road looked at my spawn and shot me as i cam out

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2 minutes pmc beginning spawn bs

vivid briar
#

@round vault damn that must be frustrating af

round vault
#

yeah

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3 shots to my fully 100k dollar armoured side and I'm dead

void frigate
#

I just get a server lost connection error every time I try load in and then subsequently try rejoin

vivid briar
#

dollar?

round vault
#

try restarting your game?

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Worked for me

plain briar
#

still getting white screened here

round vault
#

*Ruble

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@frigid niche I'm with you lol

vivid briar
#

@plain briar able to verify the game files?

plain briar
#

yup

void frigate
#

Restarted game. Restarted pc. Verified game. And reinstalled game.

lavish sorrel
#

at least yours uzpdating

void frigate
#

Still does it

vivid briar
#

patience.

plain briar
#

@vivid briar when i do a screenshot i can see the menu in the screenshot but i still have a white screen

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when i go to game

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X.x

vivid briar
#

wait what

plain briar
#

i have eft loaded up

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on the white screen

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i did a screen shot

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went to where those r saved

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screenshot location shows a screen shot of the menu

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not the white screen

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@vivid briar

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like wtf

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im so lost now

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on whats going obn

vivid briar
#

i dont know seems quite weird

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chill

void frigate
#

Worked perfectly fine before

plain briar
#

errsad u do realize how many ppl r on RN trying to get into a full server yea?

void frigate
#

Now shits broken

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Can't even play

plain briar
#

even pestily of all ppl is waiting for raids like u r

void frigate
#

Wait for raid.
Finds one after 25 minutes.
Can't actually load in.

vivid briar
#

thats why u gotta wait so they fix, its not like they are gonna fix it in seconds or minutes right after u complain about it @frigid niche

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+1 @frigid niche

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pestily can suck a fat cock

slender estuary
#

streamers literally get benefits on tarkov lol

vivid briar
#

i dont think so

slender estuary
#

^

vivid briar
#

^^^

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^^

gusty canyon
#

but people going on about the server issues. this is not only server issues. its the code also as it shows in most the errors. they claim to have best servers but cannot even handle 100 000+ people. but a game like pubg has shitter servers but can handle 1mill players for a whole year

slender estuary
#

pubg is shit

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tho

void frigate
#

Least PUBG works

gusty canyon
#

exactly but it still works

slender estuary
#

not wrong

void frigate
#

Might just go play they

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*that

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Least I don't wait 25 minutes for it to not connect to the server

gusty canyon
#

but this is not server issues

slender estuary
#

18 mins here

vivid briar
#

fuckign sick of it

gusty canyon
#

they messed up there coding

hearty solstice
#

at least y'all games starting up lmao

vivid briar
#

ive done 4 raids

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in the last 5 hours

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and its customs as well

void frigate
#

I've done 0. In last 10 hours

dim hound
void frigate
#

Every one that's come up after waiting forever has just kept saying server connection lost when creating loot pools

slender estuary
#

i bet the russian servers are working fine tho

gusty canyon
#

this game isnt cheap and its not even a AAA rated game. we cant even play. like sure issues do happen and errors are always going to be around but we not even able to open or load in

void frigate
#

Kinda leaning to wanting my money back

vivid briar
#

Where is Shturman?

slender estuary
#

& how are they supposed to market this game when its diabolical bugs 90/100 of the time.

vivid briar
#

even tho as an australian citizen im supposed to be able to request a refund

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so i wouldnt be surprised if the devs get sued

slender estuary
#

EA in generally tbh

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general*

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tfw taking a day off work

vivid briar
#

me too

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i took today off work to play

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fucking joke

slender estuary
#

community demand

vivid briar
#

if they gave into community demands it woulda been released months ago

young plinth
#

Hello support chat, could you be able in assisting me with an issue I encountered: regardless of which start mode I choose from the launcher (fullscreen/borderless/windowed), the game always launches in windowed mode and I can't access the icons at the bottom of the screen (messages/options/etc). Is there any known solution to this issue ?

rough otter
#

hi sorry to but in but does anyone know how to fix this
cant even install the launcher lmfao fuck this game

void frigate
#

Because it's a botched update

vivid briar
#

@young plinth try opening the game and pressing windows+enter

void frigate
#

That's rendered the game unplayable

vivid briar
#

that might save it on windows side

hearty solstice
#

what about being able to start the launcher but the game.exe stops responding as soon as i click play?

vivid briar
#

since the game is already set

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fuck knows @hearty solstice

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games fucked

young plinth
#

@vivid briar ok, i see, tried the good old Alt+Enter, but that only moved my window

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thanks

rough otter
#

this game is so full of shit can i even refund it

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fuck

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fucking ruskies

hearty solstice
#

wow 13 attempts later the game finally launches

vivid briar
#

ah yeah i meant alt enter idk why i said windows enter

rough otter
#

i cant even install the launcher ZZZZZzzzzz

vivid briar
#

if they doesnt work idk man, the updates pretty cooked for everyone

rough otter
#

this is so stupid

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i cant even email the company

merry ridge
#

Yall need to calm down. Its like the world is ending with you folks. Just give em time they will sort it out.

slender estuary
#

I'd of been more happier with a trojan virus atm

rough otter
#

no i mean

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i literally

inland iron
#

well gamers

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is it fixed?

rough otter
#

cant install the launcher

inland iron
#

i just re-woke up

rough otter
#

i just bought the game

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and the launcher's fucked

bright horizon
#

This is gonna be a long shot, but is there a way to wipe your account through support? I've decided I like the bear clothing options more and would like to change to bear rather than usec.

slender estuary
#

wait 3 weeks ^

rough otter
#

my issue isnt the same as theirs

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btw

bright horizon
#

Yep...

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That's what I was afraid of having to do...

inland iron
#

why 3 weeks?

slender estuary
#

profile reset cd

bright horizon
#

November 17th is the earliest possible date

inland iron
#

like for everyone?

#

like a wipe?

slender estuary
#

No, you can manually reset your game profile

#

through your account

inland iron
#

ooh neat

merry ridge
#

Yeah time. You know patience? Not autistic squeeling? Given time they will sort it out. You act like 15 hours is enough time. They probably havenr even slept.

slender estuary
#

and it has a 3 week cooldown

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yes

#

we're all swallowing 20 min + matching waits

bright horizon
#

Welp...

sudden notch
#

can yall make groups??

bright horizon
#

Guess I'll be seeing y'all in 3 weeks as a bear Jebaited

coral trellis
#

@rough otter post pic of the error message dude

rough otter
#

i did

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cant even install the launcher

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REEEEEEEEEEEE

wind quarry
#

heya guys, So Ive been having very slow download speeds on the launcher :^/ anyone know the fix for that? much appreciated guys

coral trellis
#

Get better wifi or use ethernet

rough otter
#

^

void frigate
#

I think best fix is to just not get the game

rough otter
#

FUCK

#

i cant even get a refund lmao

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fuck this company

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i fucking swear

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it';s always russian companies

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ffs

merry ridge
#

Wow. Temper tantrum much? Go develop a game yourself man.

rough otter
#

lmfao

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ur just making excuses for a game with no customer support

coral trellis
#

Chill out dudes

sleek heron
#

its legit fine give it time

coral trellis
#

Jesus relax

rough otter
#

:p

merry ridge
#

^Temper

coral trellis
#

I also wasnโ€™t telling you to get better wifi Marius

#

Was telling someone else

rough otter
#

yea ik

slender estuary
#

This sovietgondor guy is the sjw nobody needs

rough otter
#

just saying this is so stupid

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it would be fine

coral trellis
#

@frigid niche what?

rough otter
#

if i could just email the company

coral trellis
#

Excuse me?

rough otter
#

but all the support is down

#

and their discord is dogshit

slender estuary
#

^

coral trellis
#

No, dipshit

rough otter
#

he wasnt defending the game lmao

coral trellis
#

Where the fuck was I licking boots you smoothbrain

rough otter
#

back read

sudden notch
#

anyone get stuck on creating game world

coral trellis
#

What a dumb mother fucker

slender estuary
#

tbh

#

smooth brian was such a better insult

#

than smooth brain

merry ridge
#

Yea cuz im totally a liberal. Yall just made cuz you dont get what you want when you want it.

slender estuary
#

just made

hallow turtle
#

@sudden notch restarting game helped me

rough otter
#

what does that have to do with politics

slender estuary
#

ok man go shoot up a school or smth

rough otter
#

literally

vivid briar
#

i paid for the fucking game and it literally doesnt work

rough otter
#

ur not helping anyone with their tech issues

vivid briar
#

and i cant get my money back for a broken product

rough otter
#

so fuck off man

merry ridge
#

Wooooooooow

rough otter
#

we wouldnt be here if we could email the devs

vivid briar
#

how is that me being 'made' cuz i cant get what i want?

topaz cloak
#

just wait like a single fucking day

#

the update came out last night

coral trellis
#

slow download speed
get better wifi
not the solution????

rough otter
#

it's not abt the update for me

coral trellis
#

What a big brain solution omg

rough otter
#

their launcher literally doesnt work

topaz cloak
#

you paid for access to a closed beta/alpha

coral trellis
#

Then eat shit and just wait big brain

rough otter
#

it's a code issue on my side

vivid briar
#

id have rathered the useless cunts just not release the fucking update if its this fucked

slender estuary
#

it's moreso a closed alpha

vivid briar
#

im fine with bugs, im fine with crashes, im fine with anything shitty but as soon as i am UNABLE TO PLAY THE FUCKING GAME im a bit ticked off

slender estuary
#

tbh, they could of released the update in stages

hearty solstice
#

this chat is a joy to read

slender estuary
#

engine update being the first

coral trellis
#

Then just get a refund and stop bitching about it peanut brain

vivid briar
#

HOW?

topaz cloak
#

try different servers

inland iron
#

lmao dont fucking shit yourselves, no one pays to beta test, people pay to have an experience thats not fully released yet

vivid briar
#

YOU CANT GET A REFUND U FUCKIN CRETIN

merry ridge
#

Good enough. Not like your screeching was needed in the first place.

rough otter
#

??? THIS IS AN ISSUE WITH THE LAUNCHER NOT THE SERVERS

inland iron
#

just because a game is in beta or alpha doesnt mean its free of criticism

topaz cloak
#

@frigid niche what?

vivid briar
#

^^^^^^^^

#

exactly what firebloke said

inland iron
#

@rough otter when does this issue show up?

slender estuary
#

tfw having soviet in your name implies that you're a twatbag with no original thought and/or incel creativity

topaz cloak
#

just try a different region, like NA or EU or what ever

rough otter
#

when i try to launch the launcher @inland iron

civic vine
#

anyone had an issue with inspecting items? keeps saying i am not able to examine two at a time.

slender estuary
#

restart game &

rough otter
#

i tried reinstalling, restarting, etc

slender estuary
#

@civic vine

rough otter
#

literally only option left is to reinstall windows

merry ridge
#

Well while you guys are bitching. Imma enjoy my raid. Seeing as im patient enough to wait. Have fun boiz.

inland iron
#

lmao not a good option

rough otter
#

yea

coral trellis
#

Good luck Soviet

inland iron
#

let me think for a bit

civic vine
#

@slender estuary yes?

coral trellis
#

Well maybe you could contact the community managers?

inland iron
#

okay have you tried launching as an admin?

topaz cloak
civic vine
#

oh nvm lol

slender estuary
#

restart your game, @civic vine

civic vine
#

i see that now

#

thanksl

rough otter
#

@inland iron it's on by default but i'll try that

slender estuary
#

happened to me

#

then i restarted

rough otter
#

REEEEEEEE

#

same error

#

fuck this shit

#

this honestly

civic vine
#

i figured it was just a small time bug from trying to examine things too quick i was just wondering

rough otter
#

would be fine

#

if i could just email a dev

coral trellis
#

Chill. BSG is probably overwhelmed

#

Just ping a community manager

rough otter
#

i swear this shit happens with cheaper games but at least their mods respond

coral trellis
#

Or a moderator

#

Relax dude

#

Getting mad wonโ€™t make it work. Iโ€™m here to help

void frigate
#

I think I had a better experience with the launch of Atlas

rough otter
#

yea im not mad

#

just a bit miffed

coral trellis
#

Okay

inland iron
#

yeah honestly the game is a trash fire sometimes, when it works its great but thats not always, and the fact that the game is 44 fucking dollars is ridiculous

void frigate
#

Least I could play that

coral trellis
#

Letโ€™s contact a mod

civic vine
#

@rough otter just chill dude i ran into issues when i forst tried to install. i had to delete EVERY battlestate file from my computer and redownload. havent had an issue since.

inland iron
#

if your card that you bought the game is good unlike mine they have a quick and easy no questions asked charge back option

civic vine
#

first

rough otter
#

ehh

#

could be a diff issue on my side

#

but i'll try that ||again||

inland iron
#

american express wants me to fucking fax them lul

rough otter
#

wew

coral trellis
#

@pastel girder Hi hat gang. Sorry for the ping but would you happen to have any idea on how to contact BSGโ€™s tech support or any form of official tech support?

civic vine
#

just make sure you get them all. you will have to go through your disks and find anything bsg and delete it.

#

then download again from the site

rough otter
#

gawd damn

coral trellis
#

That might work

rough otter
#

shit will take like

#

30 minutes

inland iron
#

yeah tbh this is probably an issue on the codes side most likely

coral trellis
#

There should be a Battlestate Games file in your directory

civic vine
#

took me like 5 minutes since i wasnt able to start the game up

coral trellis
#

Just delete the entire file along with the BSG launcher thing you downloaded from the site

inland iron
#

given that theres something scuffed as it doesnt know what to do because it says "provide value"

#

oh shit yeah

civic vine
#

@coral trellis there are some extra files that were in a separate disk that i had to delete too.

rough otter
#

yea i uninstalled and deleted the directory i had it on

inland iron
#

sometimes games leave files behind

slender estuary
#

Just delete tarkov

inland iron
#

damn

rough otter
#

didnt even have a chance to install the game

coral trellis
#

What files were they?

rough otter
#

literally a miscarriage

civic vine
#

idk something weird

coral trellis
#

As in for orphan

#

Huh. Weird

rough otter
#

was it the same error tho

#

some windows directory shit

civic vine
#

mine wasnt that exact one but it was a memory error.

rough otter
#

: /

#

i swear if i could int irl

civic vine
#

like i said try to delete and restart your pc too.

haughty lintel
#

Are many of you guys getting disconected because of "authentication failed " or something along those lines, while in raid

rough otter
#

i hope these devs die choking on their own vomit in a drunken stupor

void frigate
#

I can't even get into a raid

civic vine
#

it worked for me and its possible it could work for you.

inland iron
#

sorry that happened to you man, it sucks even more with the fact the game is fucking 44 dollars

civic vine
#

switch off of customs @void frigate

void frigate
#

I get server connection lost when creating loot pools

#

I've tried all

rough otter
#

it would be fine if like refunding was easier

civic vine
#

oh. hmm

coral trellis
#

Jesus Marius

rigid birch
#

here we are 20 hours into downloading

civic vine
#

i mean it is day one of the new patch and they said that there are a few things that came up.

coral trellis
#

^yep

rough otter
#

ehh

void frigate
#

I've restarted the game and my PC. Reinstalled. Same shit.

coral trellis
#

BSG is also a tiny ass team so

rough otter
#

idk if that would affect the launcher tho

civic vine
#

i would honestly give it like a couple days man. i know it sucks but it happens.

#

im not sure then turbo

haughty lintel
#

BSG is a very large team

coral trellis
#

Marius did you do anything to your version of windows?

worthy lynx
#

Is anyone else having insane lag/fps drops upon loading loot?? Didn't have the issue in .11

haughty lintel
#

there is actualy 3 dev team in total working on multiple games and sharing assets.

rough otter
#

nope

#

im on regular windows 10

rigid birch
#

bruh i still cant even download the fucking update

civic vine
#

its weird to see so many problems and most people i have talked to didnt have an issue. i know mine wouldnt launch today but after a restart it was fine

worthy lynx
#

Sucks that the game is borderline unplayable for me atm, but hopefully they'll get things fixed

haughty lintel
#

i just went into the game files, and used one of the old distributable launcher installs

#

installed the old one, it patched then fixed

civic vine
#

i wish i could say there was more that i could do to help but there are so many possibilities for everyones issues.

gusty cradle
#

Is Rezerv broke?

#

Infinite Matching

civic vine
#

i havent even attempted to boot it up. im sure it has to do with everyone trying to play it at once

gusty cradle
#

Yeah

civic vine
#

i have had like zero wait on interchange

gusty cradle
#

Yeah just wanted to try the new map

worthy lynx
#

I got into a match of rezerv and then crashed on loading loot and gave up

civic vine
#

same for customs. people are trying to play it for the first quest

gusty canyon
#

best we all can do is play something else for a few days and try again

#

I am pissed off but nothing I can do

worthy lynx
#

I wouldn't say i'm pissed off just sad

dull grove
#

nah just a little disappointed. I mean i understand there being bugs, but i was hoping to at least get into a raid to witness said bugs.

versed wave
#

Where should I submit a bug about my stash?

worthy lynx
#

Idk i'm getting some weird issues with loading loot that wasn't present with .11 so I cant even get into any raids ๐Ÿ˜ฆ

#

Its not even queue issues like most people are having

rough otter
#

i hate how

#

this company can practically bully us

#

lmao

#

inb4 we get enough sweaty neckbeards to complain to set up a class action law suit

formal dagger
#

To be fair, this is what happens when a sizable portion of your community starts screaming gib012 . The company capitulates and gives the community what they want, and the monkeys paw does its work.

rough otter
#

i wasnt even asking for .12

#

i cant even install the launcher lmao

spiral pond
#

My friend reset his profile from the official page. And the page says โ€œNext reset is 21 days laterโ€.
But his data has not been reset. can i help?

inland iron
#

lmao theres some major white knights for this game thatll defend it no matter what

gusty canyon
#

Anyone have a issue with the resolution

rough otter
#

ifkr

#

just accept that the game is in beta and that u have shit onion taste

pine torrent
#

#fixanymatching reeeeeeeeeeee

formal dagger
#

Oh no, don't get me wrong, I can't even play rn and I'm absolutely livid.

rough otter
#

FIXTHEFUCKING LAUNCHER ERRORS

#

oh well

inland iron
#

also the people who are asking for .12 and the ones complaining arent all the same people we're not one hive mind

rough otter
#

we had this one fag awhile ago

coral trellis
#

Yea Iโ€™m a white knight for tarkov

rough otter
#

who wouldnt stop sucking the game's dick

inland iron
#

also its pretty clear that bstate took their time with the update no matter what the community asked for

rough otter
#

soviet something

coral trellis
#

Because itโ€™s the first game in 20 years of my life that makes me bust a nut

rough otter
#

man that guy was a real retard

gusty canyon
#

1360X768 is the rez i need but cannot get that

inland iron
#

true the concept is very original and really fun

rough otter
#

it is

coral trellis
#

Nah itโ€™s just what I want in a game

rough otter
#

it's like a better version of stalke

coral trellis
#

Fuck the bugs and all that

#

I can jerk off to my guns

rough otter
#

HJOLY SHIT

#

IT WORKED

inland iron
#

ive never had a game make me jump for a bullet that wasnt even meant for me

rough otter
#

WHA THE FUCK

coral trellis
#

Oh sick Marius

inland iron
#

:O

rough otter
#

LIUTEALLY

#

ALL I DID

inland iron
#

LMAO

rough otter
#

wAS CHANGE THE INSTALL DIRECTORYT

coral trellis
#

You should tweet what happened and all that to the devs

rough otter
#

MOTHER FUCKER

#

NAH

inland iron
#

LUL

#

to what

coral trellis
#

Why not

rough otter
#

i set my twitter on private

#

because of uni drama

coral trellis
#

Oh

woven lintel
rough otter
#

the default one

#

on/c/

woven lintel
#

Solution?

coral trellis
#

Oh rip

formal dagger
#

Wait, wait

coral trellis
#

Uh

rough otter
#

BIG RIP

coral trellis
#

Whatโ€™s your region man

rough otter
#

if that error keeps happening

inland iron
#

@woven lintel did you buy the game for a different region?

rough otter
#

i rec he upgrades to EU

formal dagger
#

@woven lintel
Restart your router.

woven lintel
#

I'm from Brazil.

rough otter
#

he seems to be in

#

yea

#

brazil

coral trellis
#

Lolz

rough otter
#

hola

#

B)

woven lintel
#

"EUR" game version ( so I can play anywhere )

rough otter
#

huh

inland iron
#

true

coral trellis
#

Shouldโ€™ve looked at the flag

woven lintel
#

should be able to play anywhere

formal dagger
#

Someone earlier had that same problem, and restarting the router fixed it.

woven lintel
#

hm weird. ok

rough otter
#

could just be the bad servers tbh

inland iron
#

lmao why is the support chat so much better than general

formal dagger
#

THat's most of the major issues right now.

woven lintel
#

I guess it is. All I did was remove and add Miami 2 from my server list

prisma fog
#

bad user region

#

halp

formal dagger
#

Mayo, restart your router.

timid stratus
#

Got bad user region myself, will try restarting router.

inland iron
#

yeah mayo you and rootbr have the same issue

#

what region are you in?

spiral pond
#

i'm too, maybe server has down?

prisma fog
#

eur

lost turret
#

I have the same error

inland iron
#

oh shit

#

yeah this might be a server problem

timid stratus
#

I'll try the fix and get back to you if it works

lost turret
#

I play on NY/Washingon DC servers

inland iron
#

have you guys had this issue before?

timid stratus
#

nope

prisma fog
#

nope

lost turret
#

Never

inland iron
#

yeah servers are scuffed lmOa

timid stratus
#

99% serversided

#

but might aswell try what we can

inland iron
#

ill restart my game and see if i get it too

timid stratus
#

Legend

inland iron
#

LMAO

timid stratus
#

rip

plucky patio
#

Im from the netherlands and get this message? Changing server or server region doesn't seem to help

worthy lynx
#

So scuffed

timid stratus
#

not restarting router then

worthy lynx
#

Everyone just got the same error, god knows what it is @plucky patio

plucky patio
#

okii

sour eagle
timid stratus
#

Looks like it's server sided, wait for devs to do something @plucky patio

lost turret
#

Are the devs even at the studio rn?

inland iron
#

all for support my dudes

timid stratus
#

02:42PM in Russia

#

They're in

formal dagger
versed wave
#

I'm getting 228 move errors and I FINALLY figured out why: Last night I did a scav raid and came out with a saiga and an AK. Naturally I removed all the loot from my scav and went to the character screen. Both my AK and saiga had vanished, however all the other loot stayed. Now, whenever I try to put an item in the slot where the saiga and ak were, I get a "228 move error".

viscid reef
#

Some were still working at 3 of the night for them so mb not

inland iron
#

when are russian weekends?

prisma fog
#

ME WANT VICEO GAME OOGA BOOGA

inland iron
#

where i am the weekend for us is friday and saturday

#

oof 3am? damn .12 was scuffed ayy eff

prisma fog
#

ooh i can ge tin now

#

guys try

timid stratus
#

Can't send a bug report, servers are fucked

inland iron
#

@sour eagle btw you can ctrl+V in most chat boxes and itll let you send the image without having to put it in paint or image hosting sites

prisma fog
#

im in now /:

inland iron
#

assuming you used print screen

timid stratus
#

Got it

#

sweet

sudden sleet
#

yo

#

im getting error 208

inland iron
#

oh me too

sudden sleet
#

how do i fix it

timid stratus
#

press play

inland iron
#

actually i never asked about this, but mine says region USA? but im not in the USA

#

should i worry about this?

timid stratus
#

huh

#

weird

inland iron
#

i didnt buy it in the us either

lost turret
#

yes

#

U.S. /RU servers are down

#

Its letting me play on EU

#

Fuck it looks like im getting 400 ping

teal cliff
#

anyone know the average wait time for a match?

lost turret
#

@teal cliff too long

formal dagger
#

2 minutes

#

Many users are hitting a extended matching bug.

gusty canyon
#

if you solo then yes 2-3min

teal cliff
#

i am with a buddy

gusty canyon
#

but squad you will take for ever

gusty cradle
#

Where are you guys located?

teal cliff
#

eu

gusty canyon
#

make some coffee or tea or something

#

also EU

teal cliff
#

oh my itLOADING NOW

gusty cradle
#

Ah

#

I got Rezerv match yaya

timid stratus
#

Kinda lame if you get back and you're dead tho ๐Ÿค”

lost turret
#

got rich of salewas just to spend it on 3ms ๐Ÿ˜ฆ

#

*off

timid stratus
#

Lol

#

This doesn't make sense though, how is the support chat more quiet than the general chat

gaunt shell
#

still getting an error when trying to update the game, redownloaded the launcher just in case.

inland iron
#

you guys wanna see my record wait time?

#

oh wth low jpeg

#

brb gonna scroll back up and wait for it to load properly

smoky yew
inland iron
#

there we go

timid stratus
#

Oh jesus

#

I would never wait that long

inland iron
#

lmao i went to fucking bed

timid stratus
#

hahaha

inland iron
#

i let it do its thing thinking maybe i could wake up and itd still be matching

vivid briar
#

games a joke

haughty lintel
#

Ivle been loading since 2016 January bro, welcome to the club

inland iron
#

but the game crashed

vivid briar
#

only games ive been able to find are on factory

#

juish

inland iron
#

the devs really need to rethink their server placements and/or not cheapout on their server hosting

#

their asking for 44 fucking dollars

vivid briar
#

zakly

inland iron
#

id expect minimal issues for that price

#

oh man youre an aussie gamer?

#

im so sorry

#

youre more neglected than me as a child

vivid briar
#

the update was supposed to be released at 10pm

#

last night

inland iron
#

lol

vivid briar
#

ended up being released at like 2:40

#

then i couldnt even download the cunt

#

so i went to bed and had to dl it in the morning

#

fuckin useless cunts

inland iron
#

dont be TOO hard on them

#

theyre clearly either inexperienced or barinlets

#

lmao im far from a shill

#

i still have my paypal case open for returning the game

vivid briar
#

been waiting over 24 hours to play this shit game

#

give me

#

free kits

#

now

#

@devs

inland iron
#

i wouldnt be bothered if the game was 20 dollars, 29 AT BEST

#

but fucking 44 dollars

vivid briar
#

30 bucks would be fine

#

especially since its USD

#

40 bucks usd is like 55 aud

formal dagger
#

There are no Devs on here.

vivid briar
#

i know

#

im @ing them out of spite

inland iron
#

dONt @ tHe deVElBoRS

summer panther
#

If I start playing, it says on every map "matching". Any idee y? Because that just goes for 10+min...

vivid briar
#

seems cucky

#

i reckon i could knock nikita out

inland iron
#

yeah if its more than a minute or 3 its a bug

vivid briar
#

@summer panther the servers are cooked

inland iron
#

servers are usually fucked 24/7

#

but if it takes 10 minutes its extra fucked

formal dagger
#

Guys please, this is not the channel for this.

inland iron
#

were talking support

vivid briar
#

we're talking about about how fucked the game is and if there is any fix

#

and we're supporting eachother

inland iron
#

yikes idk why youre attacking me when were on the same side of the argument

summer panther
#

I really wanna play :((((((( MATCHING!

vivid briar
#

itll be ok @inland iron we will get out money back or we will get a good game eventually

inland iron
#

try changing server

vivid briar
#

there there buddy

formal dagger
#

No, ya'll are bitching, there's a difference between looking for help and bitching.
I haven't even been able to play myself.

summer panther
#

I waited for 45min on every map now

inland iron
#

?

#

no?

hearty solstice
#

i had an OP-SKS and PS ammo on my when i exit a scav run and got one kill. I extract and it says i have no kills and i only got my base scav kit out of it????

vivid briar
#

yeah ive never had a problem with the servers before the update aside from a dropout or two

inland iron
#

hol up

formal dagger
#

There were some pretty significant screw-ups in very early Tarkov, stuff like this is nothing new at all.

vivid briar
#

@formal dagger but at least then you could play the fucking game

vast zodiac
#

Did they fix the issue with it taking forever to load into raid?

inland iron
#

theres a change server option in the launcher

#

i think youre thinking of region

formal dagger
#

No, no you couldn't. There was a 2-4month stretch in the early patches when I couldn't play at all.

summer panther
#

I would put it on auto or put more servers in

formal dagger
#

BSG shits the bed basically all the time, but they eventually right themselves.

inland iron
#

i dont think region dictates that, my version is USA region even though im not in the US, pretty sure its ping that dictates

#

lul alright

summer panther
#

@inland iron Does it work for you?

ocean sinew
#

I keep getting a "not enough space to save the file C:\BattleState Games\Checkfile

#

but I have 26 gb free

#

before installation

formal dagger
#

@frigid niche
Ping dictates what servers show up on your launcher, regardless of what version you bought.

vivid briar
#

the devs face when i spend an hour and a half getting into a raid only to die to some kitted cunt in 3 minutes

formal dagger
#

Did you flick off Auto?

inland iron
#

i cant @ you because of your brainfuck name but yeah changing servers works

summer panther
#

@inland iron xD Sry man. I mean if you are able to get into a game

vivid briar
#

i can type his name fine wym

inland iron
#

ooohhh

vivid briar
#

look

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โˆžโ…๐“•๐“›๐“๐“ข๐“—๐“๐“œ.๐“๐“ก๐“ฃโ…โˆž

formal dagger
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Right click - Mention.

inland iron
#

yeah i can get in, its taking longer than the long time it usually takes

formal dagger
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IT'll auto-copy.

inland iron
#

but yeah i can get into games

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so far ive only tried factory though

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oh shit i can do that

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@summer panther oh neat

formal dagger
#

Ye.

summer panther
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@inland iron damn. Its just "matching" for ever and ever and ever of the ever in the ever that depends on ever.

vivid briar
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<@&551452465233657859> hey sexy staff members, can i please get into a FUCKING RAID PLEASE CUNT

formal dagger
#

Is this what you're talking about?
@frigid niche

inland iron
spark ocean
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KEKW

formal dagger
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That only dictates where you can launch the game from.

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That's it.

vivid briar
inland iron
#

do you only have one option?

formal dagger
#

Because, like ya'll have been constantly saying, servers are fucked right now.

ocean sinew
#

can someone help me with my download?

inland iron
#

also if its taking more than 2 minutes its not worth it just retry

vivid briar
#

whats the promble @ocean sinew ?

inland iron
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oh yeah have you tried another disk

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if you have one

summer panther
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okeh. amma play csgo with some 6 years old

ocean sinew
#

I keep getting a "not enough space to save the file C:\BattleState Games\Checkfile
but I have 26 gb free
before installation

inland iron
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a few actually

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as per this iamge waiting doesnt work

formal dagger
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Guys

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Don't match after 2 minutes

vivid briar
#

we got a factory game after like 25 mins

formal dagger
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It's entirely a waste of time.

summer panther
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@inland iron WUT

formal dagger
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To maintain a pile of servers? Very hard.

inland iron
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@ocean sinew have you tried restarting the download?

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/install

gusty canyon
#

took me 13 min to get in as a duo

ocean sinew
#

I have downloaded the game 4 times

gusty canyon
#

just wait

inland iron
#

especially if they cheap out on them

ocean sinew
#

and it hasn't worked once

formal dagger
#

See how the ping on everything you can't select is over 200?

inland iron
#

LMAO

formal dagger
#

That's what I've been telling you, that's the launchers cutoff. If your ping is over 200 it won't let you connect.

vivid briar
#

my ping to OCE servers is 50

inland iron
#

yeah lul

native echo
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is everyone else getting "unable to read data from the transport connection: the connection was closed

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trying to download the game

formal dagger
#

Look at mine, it's the same as yours.

inland iron
#

also @ocean sinew you might be fucked for a bit

vivid briar
#

AVERAGE MATCHING T IME 00:28 MY FUCKING ASS LMFAO

formal dagger
#

Anything over 200, I can't connect to

vivid briar
#

28 MINUTES MAYBE

formal dagger
#

Like your serer list.

ocean sinew
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@inland iron is it a known problem?

inland iron
#

i dont think so, at least i havent personally seen it, but it could be an issue on bstates side

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BUT

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im thinking its more likely yours

formal dagger
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@ocean sinew
Have you already tried clearing out that folder and restarting the download?

ocean sinew
#

Yep

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3 times

inland iron
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maybe the disk isnt reading the free space properly

formal dagger
#

If it's showing that he's got the free space, I don't think that's the issue.

inland iron
#

true enough

twin kettle
#

Anyone here know how to fix bugged slots in the stash?

inland iron
#

might be the installer thats scuffed then

formal dagger
#

@twin kettle
That's a server-side desynch issue, and the servers have been taking dumps since the patch dropped.

twin kettle
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I know which slots

inland iron
#

mega doo doos

formal dagger
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Since your game says there should be something there, but the server is saying no.

twin kettle
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i know

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but how do i fix it lol

vivid briar
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server should shut the fuck up and connect me to a fucking game

formal dagger
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You don't, unless restarting didn't work.

inland iron
#

you cant if its server sided

acoustic gate
#

still stuck on black screen

inland iron
#

what d you mean thats the game