#community-support

1 messages · Page 448 of 1

royal bison
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liek all my money

teal rose
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Nope, it will just make sure there are no issues in your game files and deletes possibly broken temporary files that will be created again when you launch your game. 🙂

royal bison
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i did it same thing happend

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i check game files and delete cache

teal rose
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Alright, go into your EFT game folder.

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There you can find a "BattlEye" folder with two scripts: uninstall and install. Execute the "uninstall" script as an admin first and the "install" script as an admin after that.

royal bison
#

where is the eft game folder?

teal rose
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You should find the path in your launcher settings iirc.

royal bison
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huh?

teal rose
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If you go into your launcher settings and scroll down a bit, there should be a folder path somewhere. Just go to that path in your file explorer.

royal bison
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whish one?

teal rose
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"Game directory"

royal bison
teal rose
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In the BattlEye folder you should find two scripts, uninstall and install.

royal bison
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its empty

teal rose
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That's weird. Unless they changed the path of it, you are missing the anticheat completely. Try something: Delete the BattlEye folder as well as one random file in the EscapeFromTarkov_Data folder and try to verify your game files using the launcher again.

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Or no, you hit "Set the path to existing game installation", right?

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That's not what I meant, sorry. You need to open the file explorer and go to the path manually.

grim hatch
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I did not go across the entire conversation as I'm very busy but long story shot, you can try to :

Disable AV/Firewalls during a test (if it did not help, turn them back on).

Check integrity/reinstall the game from the launcher.

Run the launcher as administrator.

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We'll help further if you need, I advise you to open a ticket at the support from your launcher as well.

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It will help us to have all the data we need to investigate and understand where the issue is coming from. Regards.

lucid mist
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Ok thanks for the help.

vivid briar
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to put my tarkov on my ssd i have to move the entire battlestategames folder right

teal rose
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You just need to move your EFT game folder.

vivid briar
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which is in there

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right

teal rose
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You can see the path in your launcher settings.

vivid briar
teal rose
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Yes, that will work.

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You need to set the path to the game folder in the launcher after that.

vivid briar
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canr be assed to put the os on

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thats too complicated right now im way too high

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dircectory path to ssd?

teal rose
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Not that.

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Just set the game directory path to your game folder on the SSD.

vivid briar
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on hdd

teal rose
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Just point it to your game folder.

vivid briar
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ssd

teal rose
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Yeah point it to the EFT folder.

vivid briar
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ok

teal rose
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the game directory, not the temp path.

vivid briar
#

?

teal rose
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Is there a sub-folder in the EFT folder?

vivid briar
teal rose
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Apparently you need an updated version to set the path directly then.. Reinstalling would be the easiest solution in that case.

vivid briar
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so un and reinstall on ssd?

teal rose
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Just delete the EFT folder and install the game on the SSD.

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You can just choose the folder where the game should be installed then.

vivid briar
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i dont see the eft folder anywhere but i can play @teal rose ?

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i deleted it from the ssd

teal rose
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Go into your launcher settings. There you can see the game directory path.

vivid briar
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i know its /x: game

teal rose
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Then copy that folder to your SSD.

vivid briar
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or that

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lol

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ok

teal rose
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Yeah X:\game

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Or move it.

vivid briar
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i am

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that seems morre like it

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thanks

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gonna install my os when im sober

vivid briar
teal rose
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👍

vivid briar
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it runs terribly now

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ill just completely uninstall and install onto the ssd

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@teal rose my progress doesnt get lost in this right

teal rose
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Do you mean your account and items?

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No.

vivid briar
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ok

wind drift
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i have a gtx 1050ti and a i5 8600k with 16gb ram i dont seem to able to get average 60fps on low settings

teal rose
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1080p?

vivid briar
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which map? 😳

teal rose
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Render distance: 1000, Shadow distance: 70, Textures: Medium, Shadow quality: Low, LOD quality: 2.5, SSAO: Off, Contact SSAO: Low, SSR: Off, Anisotropic Filtering: On, Antialiasing: FXAA, Z-Blur/Chrom. aberrations/Noise: Whatever you want. Someone else recently confirmed that disabling HDR and Bloom in the config files gives a noticable performance boost on low-end (graphics) hardware. To do that, you need to set the values of "Bloom" and "HDR" in your local.ini file (Documents > Escape from Tarkov) both to 0.

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The performance will most likely improve with 0.12 soon though.

vivid briar
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@teal rose ?

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i put them in the bright slots

teal rose
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Launch "msconfig", go into the BOOT tab > Advanced options, set the maximum memory to "16384", hit apply/ok until all menus are closed and reboot your PC.

vivid briar
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i only want to put the os on the ssd, how do i do that

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it says the ssd is too small, prolly cuz it wants to migrate everything, but i only wanna migrate the os @teal rose

teal rose
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You need to reinstall the whole OS.

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Just copying the OS over will only cause issues.

vivid briar
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how do

fossil bloom
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ask one of the mods

teal rose
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Just contact @mellow tundra

vivid briar
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im just gonna leave it alone for now

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gonna try to reinstall os

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easeus is no longer free

vivid briar
obsidian salmon
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just try again

pallid remnant
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server VTQ0 is shitting bricks rightnow

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10 mins left in raid and keeps kicking us out

lone river
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why isnt there a report button

teal rose
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Ingame to report hackers?

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If you have video proof, you can post it in one of the mass-report threads.

austere tide
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yo, got a problem , cant play with friend, he doesnt see me in looking for group on the same map, same server, same time, actually, he cant see anyone, help?

vivid briar
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@teal rose actually i wanted to switch to win7 for the longest, would that be easier than reinstalling win10 on the ssd?

hexed cedar
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i cant receive my email CONFIRMATION CODE,i have been wait for 35minutes ,what can i do?

sullen mesa
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the game crashed. the crash report folder named 2019-10-08_211426 next to game executable. it would be great if you'd send it to the developer of the game!
how to fix??

maiden yew
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has anyone had the issue of not being able to find matches?

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fresh install, I can load into offline matches no problem, and I can message my friend, but I never see anyone in the lobby, and I sit in matchmaking forever (I've waited over 10 minutes a couple times)

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I've played the game before on this computer a couple years ago, I've completely uninstalled everything and reinstalled

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I got my friend to buy the game yesterday so we could play together, can't even do that now :/

teal rose
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@vivid briar well, windows 7 will reach its end of life in early 2020, which means you will not receive any updates (and updates are important for windows because of its weak security compared to other operating systems). Windows 7 doesn't support direct x 12 either, which is important for modern videogames (even though there is a way for gamedevs to get direct x 12 working on windows 7, definitely not all do that). I would recommend you to stay with windows 10 for now and get rid of the bloat, or switch to a completely different operating system like linux, but that means that a lot of software and games won't be available for that operating system (especially EFT doesn't run linux right now).

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@maiden yew you can try to play around with the server selection in the launcher. Try "auto" first and if that doesn't work, just select a few servers near you.

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@sullen mesa if the issue is still there, contact the official support. Do never send the log files here, because they can contain important account information. You can contact the official support by either messaging @mellow tundra or by sending an email to support@battlestategames.com

maiden yew
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@teal rose unfortunately I've tried auto first, and when that didn't work I tried manually selected every US server - still can't see anybody in lobbies or find matches

teal rose
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Did you try to disable the firewall of your router and your PC? You can also try it on a different PC.

maiden yew
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I tried that yes, and I have upnp enabled

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I signed into a friend's account to see if that worked, and it did not, even though it worked for him, so it's not an account issue

tranquil viper
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do i get bennefits when it rises to a certain point or?

obsidian salmon
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How many offers you can post

tranquil viper
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ahh nice!

vivid briar
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how can i report some one for cheating ?

teal rose
vivid briar
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@teal rose how can i undrestand they got banned or not ?

teal rose
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Maybe you can find their name in one of the ban lists one day.

tawdry magnet
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Does anyone know when next reset should be?

teal rose
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soon.. That's all we know right now.

jade fjord
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^^^

teal rose
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You can report that person if you have a video as a proof.

jade fjord
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just warning

signal pike
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Please avoid posting names and report them, this is not a witch hunt

fossil bloom
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@signal pike he posted that in every channel btw

wind drift
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anyone looking to play on eu give me a dm if u do

teal rose
prisma crown
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Installed new Mobo & CPU now tarky not working 😦

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Getting the good ol' EscapeFromTarkov.exe caused an Access Violation (0xc0000005)
in module EscapeFromTarkov.exe at 0033:c16e8ae7.

vivid briar
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Game crashes after alt tabbing

teal rose
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@vivid briar set the fullscreen mode to "windowed fullscreen" or "borderless windowed" in the launcher.

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@prisma crown make sure your BIOS is updated and all important drivers are installed.

vivid briar
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also, its not tarkov related but my compter boots up only on second attempt

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i see the mobo logo, then the screen goes black, i have to restart the pc for it to boot

teal rose
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Try to update your BIOS and play around with the UEFI legacy mode setting in your BIOS. UEFI can be a mess at times.

vivid briar
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@vivid briar set the fullscreen mode to "windowed fullscreen" or "borderless windowed" in the launcher.

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where do i go

teal rose
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In your launcher settings.

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"Display Mode: Borderless"

vivid briar
teal rose
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In the settings at the top.

prisma crown
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ok ill try all that

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drivers updated

vivid briar
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thankssss

prisma crown
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ran scan on windows to repair everything if anything

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thank you guys

teal rose
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👍

vivid briar
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Try to update your BIOS and play around with the UEFI legacy mode setting in your BIOS. UEFI can be a mess at times.

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what do i do there to stop double booting

teal rose
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First update your BIOS to make sure it isn't caused by a bug that has been fixed in newer versions. After that, go into the bios and look around for things like "UEFI settings", "UEFI mode" or "CSM". You should find an entry where you can choose between different things, including "CSM" or "legacy", which you could select and see if it fixes it.

vivid briar
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okay, bios is already up to date

teal rose
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What motherboard do you have?

vivid briar
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im not familiar with msi bioses so could we do a dm call and ill show you the screen on my phone?

teal rose
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Is it a red-grey bios with the text "click bios" somewhere?

vivid briar
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im pretty sure yeah

prisma crown
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alright all updated hopefully

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going to test now

prisma crown
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no dice

teal rose
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You can try to check your game files for issues using the launcher. There is a dropdown menu near your username.

prisma crown
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yes i ran the integrity check

urban kite
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need help

urban kite
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@tardy meteor hey nvrmind i got it now thanks tho

vivid briar
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im in a raid rn

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i cant drop my backpack also

haughty thicket
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can i get free trail key before i purchase the game?

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<@&521631248536305664>

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<@&551452465233657859>

mighty kindle
worthy fulcrum
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does this mean I have to wait 2 weeks to use my new email to login to tarkov?

obsidian salmon
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No, just means you can cancel your request to change your email within 2 weeks

worthy fulcrum
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still tells me incorrect email with the new one

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might take a few hours to process I guess

spiral mauve
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is anyone having connection issues

dusk crater
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me

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it always stuck when i try to sell things

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and i cant move my staff in inventory

spiral mauve
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same its like the server conection is laggy

haughty thicket
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can someone send me a free code?

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ok

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lol i like the game but can't get it, thats why am desparate

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ye

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^

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dont got the money lol

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sure lemme download the money real quick

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huh?

austere tide
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keeps giving me server connection lost when getting into game at random times

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have all firewalls turned off

vivid briar
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@austere tide you can try to set the servers manually in the laucher

obsidian salmon
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Server connection lost is a user problem

vivid briar
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ive done a lot of test with people having hard times with that trouble and it finally stop went they chose manually servers dont know why ?

mighty kindle
compact ridge
mighty kindle
vivid briar
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@compact ridge you can do an integrity check in the launcher

compact ridge
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ive verified twice and im still fucked @vivid briar

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i literally dont care what language i play i just want in

vivid briar
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you can try to reinstall the laucher dont remember what the way to fix it @compact ridge

compact ridge
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i refuse to reinstall the damn game

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idk how to reinstall the launcher

vivid briar
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it not the game its the launcher

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for the laucher is the same way like game

spiral mauve
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i just started getting the same arrors tonight

grim hatch
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@compact ridge @mighty kindle @spiral mauve Hello and welcome to the discord for those of you who just joined.

If you still have the issue now, try to restart you computer and to disable your antiviruses/Firewalls just for a test and see if it helped.
You can also try to reinstall the launcher, it can help.

Feel free to update us on the situation. Thanks.

compact ridge
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Deleting the local.ini file in documents fixed it for me

spiral mauve
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@compact ridge where is that located

mighty kindle
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@grim hatch im still getting problems i turned off my firewalls/Antiviruses and i even redownloaded everything fresh

compact ridge
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cant find a game, ive changed to different server regions tried auto server, still cant find a game. USA

vivid briar
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Tarkov eats all my 16 gigs of ram and I cant even open chrome or anything to check the map and stuff, it gets closed and its very annoying. Even discord calls lag because of this. Does anyone know how could i fix this?

zealous zodiac
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getting the same damn errors been trying to get in the game and nothing please help

fossil bloom
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did you try using the ingame ram cleaner? @vivid briar

vivid briar
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wait

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that exists?

fossil bloom
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yes

vivid briar
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where lol

fossil bloom
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in the gameplay options iirc

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wait

vivid briar
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Ty!

mild hearth
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wait, that exists?

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why is it not auto enabled?

fossil bloom
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because most people probably dont need it

mild hearth
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this game leaks memory like a sieve for years on 3 different PCs, I just assumed I was waiting for .12 for that kind of optimization

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that and backend errors are basically my only issues with the game

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enormous hindrances, since backend errors hit roughly every 30 minutes but thats still good to know

fossil bloom
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i had my last backend error that wasnt a fuck up by my own internet like a year or so ago

brittle shoal
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hello i need you help, i play like a scav in your game on map customs. but i cant leave on exits i look on the internet wheres are the exit but when i go there it wont let me escape please tell me where are the exits or how its work escaping like a scav

fossil bloom
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what exits do you have

shell sigil
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hey guys my friend is having trouble with black screens , long load times, error messages pretty much he cannot play the game. It says cannot connect to destination host. All this started yesterday after his game crashed it ran fine before. He has tried uninstalling and reinstalling serval times and on different drives... any other suggestions ? - Thanks Pyro

wind wadi
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restart

normal prawn
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I dont see raiders I only see regular scavs...

mild hearth
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@fossil bloom ? How would backend connection issues be on my end? I'm not ridiculing, I'd just literally LOVE to not have the issue.

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I've had the issue for 2 years now, and I just found absolutely no info through Reddit and lightly reading the forums, and it comes back sporadically, so I just assume its server-side. I am DMZ'd up through the router, and restarting the router doesn't end up fixing it when its acting up, only waiting does.

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Nothing kills my buzz like getting out of a raid then failing to sell / do anything with the loot for 20+ minutes

obsidian salmon
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Bad Backend matching is a user error

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same with server connection lost

vivid briar
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grenades dont work on woods

vivid briar
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should i delete tarkov from my ssd before reinstalling windows on it? its the only file on it

spiral mauve
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how do i fix bad back end matching errors is it my isp ?

fossil bloom
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if you reinstall windows its gone anyways

vivid briar
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ok

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im transfering it form my hdd to ssd

mighty kindle
teal rose
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@vivid briar that is a bad idea though. You should reinstall it completely.

vivid briar
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wym?

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i am, i just wanted to know if i hsould delete tarkov before

teal rose
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Just copying your OS over to the SSD won't really work. Yes, everything on the SSD will be deleted automatically.

vivid briar
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ok then

compact ridge
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update: i still cannot find a game

pine cedar
compact ridge
zealous zodiac
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im getting this same error not allowing me to connect !!!!! @pine cedar

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pissing me off

pine cedar
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@zealous zodiac I fixed my problem, My ethernet cable fucking DIED so I just yoinked it from someone elses computer across from me

zealous zodiac
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well i cant find my problem ughhhh

compact ridge
compact ridge
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ticking 1 server doesnt work, ticking a few servers doesnt work, ticking all servers doesnt work

mild hearth
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pretty sure the servers are just getting dunked on and theres not much you can do

proven kindle
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I just sold red keycard

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and like all my money didnt transfer

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it gave me an error code then didnt give me the money

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nevermind thank god i restarded and it gave me it

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i nearly died

mild hearth
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if it means anything, this IS pre-wipe

vivid briar
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grenades dont work on woods\

calm lance
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Is tarkov more cpu or gpu intensive

mild hearth
vivid briar
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we did a 5 man run and when we threw grenades, they didnt explode

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maybe server issue

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maybe we have a clip, im not sure

mild hearth
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word, theres a lot of those going around. I think the 'all raiders' thing messed some shit up, I had a factory run where I lit a dude up, then dropped. Report said I hit 8 times for 49 armor and like 12 damage with an SKS... pretty sure 762 rounds do more than that 😛

hard seal
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my friend is having an issue launching the game where it closes all applications on his computer like discord,steam and other things. It also doesn't load the game

waxen mirage
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Hello i was on a scav raid on factory and i can even send the shadow played clip and lost everything i had so much and i wont it so much back could i have it back if i can show u how i crashed i got it on my pc the 5 min clip so unlucky bc a server problem

compact ridge
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i still cant find a game @mild hearth please

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aaaaa

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you have lied to me

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stuck in matching forever

vivid briar
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@compact ridge have you tried to reinstall the laucher ? else clear the cache , reset your router and modem , and try with a vpn too ...

compact ridge
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alright i tried all of these and they did not work @vivid briar

vivid briar
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@compact ridge ok you can try this sfc /scannow in cmd windows in admin

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what do you think of this clip

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i think the grenade glitched

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@compact ridge you can also try to uninstall and reinstall microsoft visual c++ 2017 redist 14.14.26429.4

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if you have question about that just ask !

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be sure windows is uptodate too

compact ridge
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@vivid briar alright i updated my windows that took 2 hours, and it still did not work

vivid briar
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discord bot is bugged im not getting permissions to see #eft-announcements nor i can accept rules nor setup

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@compact ridge you have done the scan and the visual redist too?

compact ridge
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yes

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idk what to do lmao ive sat in q for 20 minutes

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and i still cant get a game, just constantly "matching"

vivid briar
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i already experience that too is very boring ... the patch is in 2 day

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just let me time too think about that!

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the scan was ok or have repair? @compact ridge

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like always i hope

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pre wipe then patch common!

teal rose
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@vivid briar contact @mellow tundra when it is online again.

vivid raptor
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Tarkov doesn’t want to fit to screen. It stretches beyond the screen any tips or help?

teal rose
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Try different fullscreen modes. You can change it in the launcher settings.

compact ridge
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@vivid briar yeah i did the scan and it said it fixed some stuff but still same issue

vivid briar
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ok then redo the scan and restart your pc until no error ! @compact ridge it could be that

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if you have to do it more than 5 or 6 time you will need to do another cmd

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have you tried without the firewall doesnt remember?

compact ridge
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you mean without the firewall on?

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😭

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this is a TRAGEDY i just want to play video game

vivid briar
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yes

signal pike
vivid briar
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@teal rose ?

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its an external ssd, but i read that that doesnt matter

vivid briar
vivid briar
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ive booted the os from my hdd for now until its resolved

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so i cant install...

fossil bloom
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reinstall the launcher

vivid briar
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didnt work

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still on e:\game

daring edge
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run it as admin

vivid briar
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dindu nuffin

radiant dove
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does it take time for roles to be assigned? or is my discord messed up lmao

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nevermind

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actually not nevermind*

sly tiger
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I noticed people have PMC News and NA roles i only see the english role on my name in discord how do you get the others?

vivid briar
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pmc role comes the more you type in chat

fossil bloom
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nope, PMC role comes if you accept the rules

vivid briar
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o

gaunt sparrow
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guys a friend of mine can enter the game but doesn't find literally anyone in matchmaking/lobbies and I can't see him too while he is waiting in lobby's

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help?

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(we also cleared the cache and checked for updates)

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yes

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but I have him in the friends list and it shouldn't be a problem either

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nope

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he can start looking for a match

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he just starts loading

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yep

pastel girder
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Make A mod mail ticket when it is back up

teal rose
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@vivid briar yes, you need an internal SSD. Cheap ones I can recommend are the ADATA SU650 and the Crucial BX500.

vivid briar
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but i read online itd work

teal rose
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Even if it would boot, USB isn't reliable and fast enough to benefit from an SSD as a boot drive at all.

hard portal
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Does anyone run this game on a Ryzen 2600x? I just recently upgraded and Tarkov is unplayable. Ryzen 2600x, 16GB 3200mhz, installed on an SSD and loading maps takes waaaayy too long. The music sometimes loops while loading and when I do manage to get into a game I get massive freezes and stutters, usually when a gun is fired or I start looting. Anyone have experience with this issue?

hardy lantern
#

Hey mods when will the LL be unlocked and gear cheaper today tommorow any dates

crude lotus
#

Is there an announcement section of this discord?

obsidian salmon
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Accept the rules and you can see everything

crude lotus
#

I checked the response 😮

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Oh, I re-checked it and it gave me access : ) thanks

vivid briar
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@vivid briar install the game where youre able then switch the file in the folder wanted then set the path in the launcher ive done that a couple of time it was the only way to have the game install where i wanted.

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already fixed it

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just pissed that external ssd doesnt work

teal rose
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@hard portal I have the 2600 overclocked to 4GHz and water-cooled (which makes it pretty much at least on par with the 2600X if not a bit better). I don't experience such issues, but you definitely need to install all drivers for your motherboard and make sure you are using the latest BIOS version. Hardware from AMD usually gets better over time with updates. If you have motherboard with a "memory try it" feature, you can try a preset with a slightly lower latency than your default (if your RAM is at 16 by default, you can try 15). That gave me a nice little performance boost as well. In general, make sure your OS is rather clean as well, of course. I recommend you to get rid of a lot of pre-installed things and check your settings. There is a little script to do a lot of that automatically called "Debloat-Windows-10", you can find it on github. I experienced that ryzen works much much better on a clean and bloat-free OS (tested with windows 10 pro with tweaks, windows 10 enterprise LTSC with major tweaks and linux. Runs butter smooth and the best on linux and much better on windows 10 enterprise LTSC compared to windows 10 pro.). 🙂

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I heard many people had success with disabling specific cores for EFT, but that wasn't the case for me. You can always try to tweak your settings: LOD quality to 2-2.5, render distance to 1000-1500 and disable HDR and Bloom in the config file.

#

However it sounds more like a software issue on your end. If possible, you could try to reinstall the OS, de-bloat it before you install anything and try to run tarkov then. You can just use a different hard drive for that, of course. Reinstalling the OS every now and then, especially after a hardware swap, helps a lot.

hard portal
#

@teal rose thank you so much mate, I'll definitely try that. Hopefully it'll sort it out. It's so demoralising getting a hardware upgrade and having stuff run worse afterwards

vivid briar
#

what is the lowest recoil gun in the game

teal rose
#

I don't know, but I think the people in #weapon-modding can help you with that. 🙂

empty nova
#

Hello

compact ridge
gaunt sparrow
#

@compact ridge what we did

compact ridge
#

ive tried scav and pmc on every map and i cant find a game

gaunt sparrow
#

unistall and reinstall

#

it worked for my friend

compact ridge
#

i guess ill do that

compact ridge
#

so that worked @gaunt sparrow

#

wish i didnt have to reinstall but it did work

void saffron
#

The announcement channel isnt working for me? I never see any update posts on this discord.

dusty quail
#

why would they put raiders in every map, if someone wants to kill raiders they would go to labs. Congrats on a dumb idea

low smelt
#

hey, just wondering are the servers currently having trouble or is it my connection? I play on Miami 1 - 2 - 3 and I get stuck on matching for a really long time.

teal rose
#

Most likely server issues. The servers seemed to struggle a lot before the event as well and my guess would be that the event just made it worse.

#

You can try to disable your antivirus and firewall and to reinstall the launcher. I guess it helped some people. I haven't been able to keep up with this channel the last few days to check what did work for some people and what didn't, sadly.

low smelt
#

PMC got me matched in less than a minute, I guess it's an issue with scavs.

#

I'll try to mess with my router, I've had similar problems with BF4 till I turned off some settings.

teal rose
#

Good luck! Could you post your results here if you find a good solution? Maybe it works for other people as well. 🙂

vivid briar
#

is this the support room?

teal rose
#

Yes.

#

What's the issue? 🙂

vivid briar
#

Hi my name is Chris i am 15 and i am addicted to Tarkov

teal rose
#

Hello Chris, I assume you want to change that?

vivid briar
#

@teal rose Hi, i do want to change this, i sleep and i dream about it, every second i am not playing Tarkov it hurts, i have tried many times but i need help.

teal rose
#

You should try to take regular breaks. Maybe try to start with a simple 5 minute break after every raid and you can move on from there. Ideally you want to end up with some kind of 1-2 hour delay before starting up Tarkov every day after that. Just make sure you don't do all that too fast, just take your time with that. Getting rid of an addiction and getting used to something else is hard and shouldn't be underestimated. 🙂

vivid briar
#

@teal rose Thank you for your help i will start right away, it might be hard but... i will try thank you.

teal rose
#

Best of luck, I am sure you can make it! 🙂

bold nebula
#

Hi guys,
Trying to setup the discord in Asia. I've got the EU version, but since moving to Asia I've read that we get region locked and only get to choose between 3 places.
Anyway - at setup for SELECT SERVER REGION, I've clicked EU but obviously the players aren't from Asia - trying to join look for group with those other players

teal rose
#

If you bought the game in the EU, you are fine.

#

You can just select any roles here in this discord. There is no region restriction in #pvp-lfg

#

If you are looking for asian players only, you can just say that in your message in #pvp-lfg

bold nebula
#

ok super, thank you Virazy

#

Ya - trying to play with my friends in the US , but I can only select Seoul, Hong Kong and Singapore

teal rose
#

That is no issue at all.

#

The lobby ingame is global, you will all play on the server selected by the group leader.

#

So if there is a group with one person from the US, one from the EU and one from Asia and the person from the US invited everyone, everyone will play on US servers.

bold nebula
#

oh really?! Thank is great news. Thank you for the help Virazy. We'll try again (last time we couldn't see him, but will try again)

teal rose
#

Make sure you both have "looking for group" enabled if you are no friends ingame.

bold nebula
#

roger, we added each other but couldn't "see" each other and we assumed it was coz he selected US and I was somewhere in asia

royal fable
#

Please help i keep getting stuck at "Awaiting session start" or "deploying in 00:00.000" I've lost like 11 kits (over 13 mil rubbles) and like 5 of of my friends kits to this stupid bug if tried alt f4ing but it doesn't work I've completely reinstalled the game and still i get the bug it ever stays at "Awaiting session start" until I alt f4 again and confirm leave, the game ends and I get "server connection lost" or a scav kills my player and then it says "server connection lost" as well.

frigid niche
#

not putting in a ticket just yet, but ive completely reinstalled the game and launcher, when i load the lauincher up i click play, the exe starts but doesnt make a window or use any hardware

vivid briar
#

So i had a break from Tarkov to day and i don't know how i feel about it, i felt like i was going crazy and all i wanted to do is go on scav and kill more scavs, does this make me a bad scav? idk. Thanks for listening.

#

and umm can i get the pmc badge ?

teal rose
vivid briar
#

emmm

teal rose
#

At the bottom you need to react with the check mark after you read the rules. If it doesn't work, wait until @mellow tundra is online again and contact it.

vivid briar
#

ight

timid patrol
#

Still not able to see channels. I have Read everything twice and checked every box that applies.
Any Ideas?

teal rose
#

Contact @mellow tundra

terse rock
#

My SCAV is not matching. However PMC will get into a raid in under a minute.

signal pike
#

@terse rock What server?

terse rock
#

EU. Sees its only on factory. Worked on woods. Will try again with my next scav

#

Seems it was a bugged scav all it working now

pure thistle
#

hi there. can i ask a quick question ?

#

are both of these folders for the current live game ?

#

EFT (live) seems active but the other one is old and unmodified for a while

signal pike
#

@pure thistle Hello. Please send a message to our Modmail service.

teal rose
#

You can see that in your launcher @pure thistle

#

You can see the game folder path in your launcher settings. They added "(live)" a few updates ago and you can safely delete the older folder.

upbeat valley
#

Ahem...

#

Tarkov servers getting Win updates?

signal pike
#

Change server if you experience long matching time

vivid briar
#

dude i cant load in with my buddy in a scav run

thorn goblet
#

@vivid briar That happens with me sometimes, restart the game, and maybe it'll tell you you're still in the raid and then you can try reconnecting,

neon lantern
#

I bought eod and it got charged on my card but i don't have eod.

fossil bloom
#

takes some time to update sometimes

undone reef
formal dagger
#

Ew, Shapiro.

neon lantern
#

@formal dagger ew a liberal

formal dagger
#

mysides Their even worse.

fluid garnet
#

@smoky jacinth its event, all traders except fence dont have items

#

event is player only market

neon lantern
#

@fossil bloom it's been over 4 hours now and i still havn't got it

worthy cloud
#

i gave my friend A Mcase full of roubles.will i be banned?i am A little bit scared now😖

unkempt crane
#

Nope

worthy cloud
#

oh. thank you

#

是国人吗? @unkempt crane

unkempt crane
#

Yeah

#

I have a hard time reading due to dyslexia, sometimes

worthy cloud
#

oh.i am sry

unkempt crane
#

No worries

#

I can still read it, it just takes time

wispy wyvern
#

hey can anyone tell me why im getting this error. "download file checksum does not match" I just got the game today and it wont let me download it

worthy cloud
#

try to check your game profiles in diskC @wispy wyvern

#

i may works

wispy wyvern
#

na still didn't work thanks tho, im looking online and a lot of people are having the same issue, and no real fix

worthy cloud
#

redownload the game😂

wispy wyvern
#

lol i guess ima have to eh😂

formal dagger
#

@neon lantern
Just DM Modmail, and someone'll get you settled.

vivid briar
#

any info on the wipe date?

unkempt crane
#

^

#

Eeer

#

What Kam said

#

@neon lantern We’ll help you in modmail

jovial shell
#

https://puu.sh/ErC42/d081aff320.jpg Got stuck on interchange in this corner, meant to jump onto the box by the corner instead jumped over it into a triangular hole, and there's no room to move so i can't get a running jump back over.

brittle yarrow
#

any1 know how to fix "checksum error"

#

@mellow tundra

hard portal
#

So I posted earlier about issues on a new system with a ryzen 2600x and 16gb of 3200mhz ram. I reinstalled windows and debloated and the issue persisted. However, when I run Tarkov on my 2ndary HDD instead of my main SSD (where Windows is installed) it runs basically perfectly. Maps load within a minute and there are no major freezes. So that's resolved, but I'm wondering if anyone's heard of something like this happening with an SSD. Crucial Storage Executive says the drive is healthy, it's running in AHCI, so I've no idea where I could be going wrong. Could it be the pagefile size or something like that?

full monolith
#

is there desync in this game

#

cause yesterday i was playing as a scav

#

got shot by a fal

#

took no damage but saw the blood

lucid shale
#

Fellas with SSDs, what was your device of choice?

#

Looking to get one for myself, and I'm trying to get a clearer image what to aim for. All help is appreciated

pure rock
#

Depends on your price and what you're using it for

#

If it's just games and you just want an ssd maybe go for a smaller one, if you're installing windows, you'll probably want a 500gb one at least

#

They make a hell of a difference when it comes to load times.

lucid shale
#

my oc already sits on top of a small ssd

#

so im just getting it for games

pure rock
#

Then it's really up to you on how much you want to pay for it, I would recommend 500gb though just because of games getting much larger

lucid shale
#

yeah I see that, what about read/write speed as I see ssds going eay beyond that

#

is it alright or considered overkill?

tribal garden
#

Why the fuck i can't buy AKSs from fence

#

it says offer already purchased

#

even tho he has "A LOT"

full monolith
#

ALOT

vivid briar
#

yeah the message apears on everything you buy from fence

#

think he is bugged

round swift
#

yea im watching od deadlyslob stream also lol

brazen crystal
#

We are aware of this issue, and it has been reported further.

rustic torrent
#

which issue? Fence issue?

brazen crystal
#

yes

rustic torrent
#

👍

brazen crystal
#

We have reported it, so we are currently waiting.

royal fable
#

how to get a refund?

vivid briar
#

i was getting support through email.. they asked me to prove i owned the account, so i sent them proof over 1 week ago now and they wont get back to me ?

#

all i want is my email changed ffs

royal fable
#

the support is trash

vivid briar
#

Well as far as support goes its not very supportive lol

#

I can log into the account. email has never been changed, pasword had never been changed.. they still ask me to prove i own the account... now they dont reply for 1 week after sending proof... i accidently deleted my email account and the confirmation code is getting sent to the deleted email. i mean im not asking for much

royal fable
#

true

#

this is what i gotta deal with fuckin support isn't doing shit the last thing they said was to try changing internet source when i said it didn't work they just stopped responding

thin copper
#

Hey, I'm trying to login to my account but I'm not getting the verification code. I'll get an email about the new login attempt, but no actual code. What can I do to login?

#

but no code

unkempt crane
#

It's saying that if this isn't you, you need to go to the website and change your passwords.

#

Oh

#

Just saw the message

#

Have you checked your spam/junk folders?

sweet garden
#

I opened up the launcher today, it crashed out, then apparently deleted the install and now I have to reinstall?

vivid briar
#

jojo

vivid briar
#

scavs dont work

#

it says matching for like 10 minutes on any map and still not finding a server

#

помоги

#

damn

#

i have nothing to play pmc with and scavs dont work like wtf

#

haha i dont think its possibl

#

r

#

e

ocean geyser
#

Does this server have voice channels? I accepted the rules and everything and I dont have access

#

i dont see any channel to assign a role

versed hornet
#

hello?

fossil bloom
#

hello

vivid briar
#

hallo

glacial sorrel
#

i dont see the lfg section

bold rain
#

is it odd that neither my gpu or cpu will run at 100% in game? Have a 2080 and a i7 9700k. Both are running at their max speed in game, but only at like 30 to 50%.

#

Temps are fine also, less than 60 C

rose star
#

Hi, am new to EFT, been playing it for the last week and so, noticed that when I am on and online raids be it PCM or SCAV although I make it back at times with kills and others with just loot, the EXP I earned does not record into my leveling. I would appreciate if anyone can advise as to what could be the problem and how to solve it. Regards.

tepid salmon
#

@rose star as a scav player, the EXP earned does not contribute to your main PMC character. This may be the issue you're having

rose star
#

@tepid salmon thanks, I had a run as a PMC where I earned more than 1000 EXP points but none registered, another run I had 2000+ EXP and only 50 registered. am not sure

plush stump
#

turned on nvidia highlights, tabbed out of game. now crashes everytime on loadup everytime

#

good job theres settings tab in launcher

#

which no longer seems to have the option to untick it

night bison
#

Just a little head up. You are forcing low level players to stop playing the game. They don’t know the basic and are struggling HARD to survive. I have Sherpa (I’m not an official one) on different maps to help them get gear and ammo. Many of this player have stopped to play now since they are getting butt fucked and don’t have money for anything. They don’t have money to starter gear and when they play scav they get fucked over again. I would recommend you start part 3 of the pre wipe as soon as possible. Since they don’t have money for the reduce price event.

plush stump
#

not hard to get money at all in this event

proven lagoon
#

anyone know how to add the beta bot to discord channels?

vivid briar
#

can i get some propper help please

#

TheFaceToday at 12:00
I sent an email well over 4 weeks ago.. from a gmail account. I joined this channel and asked for help 2 weeks ago and got told to email again... so i did send another email from a Gmail account..
Its not very helpfull telling me to Email from a gmail account, sending me an automated responce then not replying then telling me to email from a gmail account again .. you sending me around in circles i just want what i paid for

eft-modmailBOTToday at 12:03
(Tech-Support) Damiano: Have you got any other problems / questions?

#

this was before hand ..

#

eft-modmailBOTToday at 11:33
(Tech-Support) Damiano: Please write to us ( support@battlestategames.com ) via Gmail.

TheFaceToday at 11:44
i dont think you understand
i already have emailed
over 4 weeks ago
i just keep getting an automated responce

eft-modmailBOTToday at 11:46
(Tech-Support) Damiano: As I wrote above please write to us via Gmail.

#

I just want help changing my email as i cant access it anymore i have sent proof of everything and i just keep getting an automated responce asking the same stuff... Support in this channel tells me to email support so i do .. i get an automated responce and no reply for 4+weeks, i try to explain my problem and i just get told to email again...

#

im stuck in a loop of getting passed back and forward and just get rude responces when i try to get to the bottom of it

obsidian salmon
#

yeah this isnt the place to rant

vivid briar
#

Not really ranting.. i want to know why people are getting scammed to but new accounts

vivid briar
#

wtf?

narrow crow
#

rip

old sinew
vivid briar
#

I have an issue with leveling up I am suppose to be level 7 but i am level 2 and everytime i level up it says i pass rank 2 but i check back at my rank status im rank 2 again and it is stuck like that anyway to fix that?

eager fiber
#

boo hoo its end of wipe nobody cares

#

its gonna be fixed

#

in 0.12

vivid briar
#

k thx

formal dagger
#

@vivid briar
Are you playing on your Scav?

vivid briar
#

Not to lvl no to get loot yes

spring burrow
#

any one got a min to tell me how the server/game round works? Like how many min. player join the server or does it wait for max player to join until the round start? Also can people join inside the round? like the round never ends? means I did read as you join as scav you join in the middle of round with a group of scavs randomly.. Is the server the map persistant? or rly round based ?

#

sometimes like few minutes ago, I killed a few scavs but they didnt stop to rush me and in the end after mass of kills, I did get killed from a player from behind.. like did he just joined the round or did he camp all the time until I am out of ammo

unkempt crane
#

When players join in, the match doesn’t start until a certain minimum amount of players has been met (which changes per map) or if not enough join after a certain time.

PMCs cannot join in mid game, but players controlling scavs are able to.
Each map has a certain server, each round lasts for one hour total. After the hour ends everything resets, and players have to repopulate the server.

#

Regarding your death to a player, some players take time to get to locations, even when there’s a large amount of gunfire

untold marten
#

Anyone know how to fix dis issue?

#

User action required
Unable to load the file "Client.0.11.7.4174.zip"

#

Keeps happening to me

#

Tried reinstalling it already

#

also tried opening the launcher as admin

#

It simply happens while installing the game

drifting valve
unkempt crane
#

Fence is having issues, and BSG is working to resolve it

untold marten
#

Can anyone help? Plz toast it was a joke, ur piano is awesome!

unkempt crane
#

Uuh, thanks

#

DM modmail and our tech support can help you when they get online, it should be early morning for them

untold marten
#

k thx i'll try

late solstice
#

But the .exe is there

#

Is there any way to resolve this?

#

This is what BE looks like after clicking the OK

static flower
#

cannot buy anything from fence

#

cant even do pre wipe events right

#

try too buy ak/armor/mags/scavvest / says item already baught

untold marten
#

I just got this error when the game finished downloading and now i have to start all over again

#

Already contacted support but idk someone might know a fix for this

patent wedge
#

Game crashes after about a minute of being in-raid. Anyone know how to fix this?

spring burrow
#

How many scavs can spawn in a raid, for example factory? I killed 17 but they didnt stop pushing.. is this a bug? As I moved very quit they started to rush me again like wtf.. I didnt manage to get out cuz always when I moved a bit they rushed me, without to know where I am or to hear me

#

like how many can spawn? 50, 100? 9000?

#

And how they always know where some one is, like if you crouch very quit, they still know it.. I though bots in cs are op but this is ...

untold marten
#

Im still having the issue could someone please help? Looks like EFT-Modmail is dead and no one responds me there

teal hill
#

I literally just bought the game yesterday and got hit with the fence bug wat do

abstract dagger
#

@grim hatch

#

how can i refund the game chief

grim hatch
#

You can not refund the game at the moment.

abstract dagger
#

aw

#

i sent a support ticket

#

i guess it is uselss

#

i guess ill just buy the preorder upgrades

grim hatch
#

They will answer you with details

abstract dagger
#

ah i got a reply

#

well i guess i am only saving 23 bucks

restive geode
#

anyone know how to fix

#

i had tarkov before as i was using my mates account to test it then i deleted the game and just baught it any idea how to fix?

#

<@&521631248536305664>

#

??

#

hello???????????????

#

are you going to help?

fossil bloom
#

theres only one tech support guy btw

why not just reinstall the game, its like 8gb

formal dagger
#

@restive geode
There's only one tech support guy, just like Chris said.

#

Just reinstall, that should fix your problem.

vivid briar
#

any promises for game optimization next wipe? Even shroud runs 50fps in interchange

#

my rtx 2080 is barely working at 30%

formal dagger
#

What's your CPU and do you have a SSD?
@vivid briar

vivid briar
#

yes xD

#

Ryzen 7 3700x 4.3GHz

#

40Gb DDR4 300MHz ram

#

this game runs like doo doo

#

my specs are not the case, this game is in beta which i understand, but looking down sights like 1x or 4x or even 2.5x drops my fps to 30s or even mid 20s

#

my system is just underloaded, gpu at 30% cpu at 20% and ram, 11GB

#

Labs is the only map that runs semi ok

#

not even factory

#

factory night time

#

79 fps

#

top left corner

#

this game is lovely but sometimes annoying when you spend nearly 2k on a system and it runs like my grandmas laptop from 1990s, I know you guys are not devs, just throwing it out there that scopes and stutters make the game unplayable sometimes, and im sure you knows raiders on customs are broken because they throw grenades like they are Olympic champions and nades just explode without any "prepareness" not even a sound of a grenade landing

arctic thicket
#

Hey all, just a quick question regarding tomorrow's sale. So, I'm Canadian and have purchased up to the "Prepare for escape" edition so far and am looking to purchase the top tier edition when the sale goes live. Only problem is that I'm currently in the UK on vacation and read on certain parts of the website things can be region locked depending on where you buy them meaning you wont be able to play in other regions. So I'm just wondering if I upgrade my account to the top tier edition (for the gamma ofc) would that mess anything up with me currently being in the UK but living in canada and have purchased the other 3 editions in Canada?

keen plank
#

@arctic thicket European game editions are not region locked. Meaning they can launch their game from anywhere. But I'm pretty sure you should be fine

vivid briar
#

@formal dagger are you going to reply or what

fierce barn
#

if i have already purchased the game and would like to purchase a better version of it, is there a way upgrade it at a reduced price or would i have to purchase the game again

livid gorge
#

if you sign into the site the price will be reduced like if you have standard and want EOD it will be EOD price - standard price 🙂

dapper jay
#

do you not get perms for completing the setup and rules?

crude rock
#

Hi i have a problem,

#

i can't login to battlestategames anymore

#

it says: E-MAIL NOT FOUND.

gleaming ingot
thick blaze
#

i cant set my discord up for some reason

vivid briar
#

?

charred mural
#

hello

#

im trying to purchase your game

#

with a gift card but it wont let me

#

it countinues to say invalid card brand'

#

any solutions?

wary tartan
#

How do we fix the stream thing when we cant see someones?

vernal canopy
#

Anyone got invite link for this discord server?

vivid briar
#

hello? why am i muted in voice channels?

#

Can i upgrade my game cus i have the normal edition but i want to get the expensive edition

fossil bloom
#

yes you can

vivid briar
#

How?

vivid briar
#

@visual plover how many do are you willing to give cus me and my friend are pretty poor

visual plover
#

@vivid briar just join the support channel

vivid briar
#

Im not home rn

#

When are u available was going to be my next question

odd terrace
#

anybody know why my game won't log in

#

happened to my whole squad

visual plover
#

Yeah game is down atm

odd terrace
#

ah ok didn't see any announcement or anything

vivid briar
#

any idea how long its gonna be down?

warm tapir
#

Excuse me but is it a bug that i have traders unlocked or they have been unlocked back without saying anything

rustic torrent
#

Traders are back again

#

I also think this is a bug due to recent issues with the game

#

No announcements

visual plover
#

game down again?

fleet pawn
#

help

#

The loading screen does not end.

green dew
#

restart

brazen flame
#

anyone help

glacial reef
#

Hey, I am trying to login to my account but i forgot my password. Once i fill in my email at the "forgot password section" I dont get the email to change my password..

unkempt crane
#

Have you checked your spam/junk folders?

glacial reef
#

lol im so dumb, tx mate! Why is it in spam anyways

unkempt crane
#

That’s how the email platform categorizes some of the emails that BSG sends, for some reason.

glacial reef
#

yeah strange, but thanks for the fast response man

#

definitly gonna buy it now;D

unkempt crane
#

👍

fervent spade
#

Hello

#

hello

#

I'm having trouble buying the game

#

Talked to the help center it sent me too and they did nothing for me

astral wind
#

yea im having trouble upgrading to EOD myself, payment isnt going through

green dew
#

@fervent spade what is it telling you the problem is?

valid canopy
#

Payment went through to buy to EOD and... yeah i had trouble getting it through as well. But got confirmation on everything but no code

#

Been about 3 hours

#

Basically my uncle bought me EOD and we've yet to receive a code.

unkempt crane
#

@valid canopy Are you upgrading your account?

#

@astral wind Payment issues need to be resolved with XSolla support

#

Same with @fervent spade

valid canopy
#

It's all resolved now 🙂 Thank you @unkempt crane

unkempt crane
#

👍

valid canopy
#

Support ticket helped.

#

Appreciate ya reaching out still though 😉

hexed plover
#

Anyone know what the error,
"The remote server returned an error (403) forbidden

Error: Protocol Error
is about? - I launched the launcher for the first time today and it came up with this problem, was playing it fine yesterday

void stag
#

I tried to upgrade my account from standard to prepare to escape, when i finished the payment I received an email saying I purchased the standard edition. During the entire purchasing process it said I was purchasing the upgrade. This exact same thing happened to my friend as well.

dapper jay
#

Is there a way to report people for griefing?

#

Spawned in after joined a group and my group member shot me in the head

#

Lost the last of my stuff

lethal mist
#

was the group made on this discord?

#

or did you just lfg in game and pair with a rando

#

if it was the former you should be able to submit video evidence to mods. if you just found your group in game there's nothing to be done. I'd recommend using discord for lfg and always have video capture on.

languid wraith
#

I am downloading the game and I get error escape from tarkov client file 0.11.7.4174

twin marlin
#

Today I got an SSD My D drive and I tried to install the game to that drive and it want to only install and launch on my c Drive original so anyone know how to fix this?

languid wraith
#

And I don't know what to do if I keep giving Retry

twin marlin
#

Keep pressing retry it will still download

#

That’s what I had to do

languid wraith
#

okey bro

dapper jay
#

Just lfg and a rando

twin marlin
#

There is your problem can’t trust people

dim veldt
#

Help

vivid briar
#

Hello i emailed support over 4 weeks ago, had no responce.. emailed again from a gmail account as instructed by support in this channel... over 2 weeks ago.. still no reply.. i ask for help again, you tell me to email from a gmail account again and closing the chat when i say i have already emailed

#

when are you going to give me my account back you fucking scammers

#

I remember when i heard u were using a unsecure payment processor to sell games then people suddenly got charged 10+ times for the game days later. well now i know that was true you fucking scamming cunts suck my fucking dick and keep the account you greedy fucking cunts

bleak arrow
#

I'm having trouble signing into the game. It says my password is wrong, which isn't possible unless it was changed by a 3rd party. I tried to use the password recovery tool, and it says my email is invalid. Anyone else having similar issues and/or know what I should do?

#

Okay, never mind, it just suddenly started working. Must've been a bug in the servers

rocky turret
#

Hello?

orchid dew
#

Hello,I have problem that i installed launcher and want to download game for the 2nd time,after every 600mb game tells me taht it cant download some zip file that is blocked.

prisma ivy
#

wheres the support for fucking hackers?

green dew
#

battleye

prisma ivy
#

this game is fucking filled with it, trash fucking admins do absolute shit to anything about it

green dew
#

thats it

prisma ivy
#

battleeye is fucking trash

#

always has been always will be

olive robin
#

i am having an issue upgrading when trying to use my card it brigns me to a different site to verify a set amount of money that was charged and i cant do it, i dont see an option to pay with paypal credit?

wise hullBOT
#

Hello @formal dagger,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

formal dagger
#

@olive robin
What did you pay with initially?

olive robin
#

originally i bought on g2a

formal dagger
#

There's your problem, you bought grey market. BSG throws a fit when you don't update using the original payment method of the account.

olive robin
#

so im fucked?

#

shouldnt i still be able to pay with paypal credit?

formal dagger
#

More or less. You could try your debit card, see if that'd work.

olive robin
#

it brings me to a different site to verify my card they charge me X amount of money that will be refunded but i still have to enter in how much was charged which i cant do

#

when i tried that last night when i hit the X button at the top right since i couldnt enter that amount in it just said saved information and that was it

crisp stratus
#

Which is why you never buy off G2A, especially as the Devs will have seen none of that money

olive robin
#

it was cheaper

#

i assume they got the key from the devs and resold it on g2a so they got money

formal dagger
#

@olive robin
Call your bank, sometimes they block those small verification charges, also that's not how G2A works.

#

People buy keys either fraudulently or on regions where the key is cheaper because of conversion rates and resell them.

olive robin
#

well shit -_- why does this have to be complicated

crisp stratus
#

G2A is a grey market, its general pirated keys. Devs hate it

olive robin
#

well i bought mine legally thats all i know

formal dagger
#

olive robin
#

cost me money

crisp stratus
#

Yes it cost you money but not the person selling it.

olive robin
#

nothing can be done about it now

formal dagger
#

Yes but the grey keys usually aren't supported by original Devs, especially if they were bought with chargebacks.

olive robin
#

they are about to get over 70$ from me anyways

#

finally upgrading to the EOD

#

before you cant anymore

#

well i have an EU copy so they just made more money off of me cost me 77$

formal dagger
#

Ok, so calling your bank worked then?

olive robin
#

yeah had to speak to a loan officer to get that small amount that was charged so it could verify

#

im just glad it comes with the season pass

formal dagger
#

👍

olive robin
#

thanks for y our help mate

#

is patch .12 happening in the next week or so?

formal dagger
#

Good question, next question.

sly portal
#

I keep getting "Lost connection to server" it only happens in eft. is anybody experiencing the same?

lethal mist
wintry pagoda
#

we need a !shrink command to shrink size of chat to who ever is in the channel so instead of 5 people for factory its 4

#

cus there are four people in the chat room

stiff saffron
heady slate
#

can i not buy edge of darkness with a visa card?????

#

the sale is almost over and when it ends i will not have enough on the visa card and it keeps giving me an error 1058 even though the card is active

vivid briar
#

hello, it's me edge of darkness send visa card

feral monolith
#

anybody know why my launcher wont install?

#

i click install and nothing happens

heady slate
#

i really need to know a solution quick

feral monolith
#

try paypal

heady slate
#

i dont have a paypal

#

nor can i make one

#

and even then my friend was having trouble with his paypal

feral monolith
#

i dunno i bought it yest with paypal fine

#

try diff payment method?

heady slate
#

idk how thers no other methods for me to use

#

now it says ive exceedd the amount of attempts

#

well thanks tarkov for your absolute shit payment wall

#

devs seem to help alot too

vivid briar
#

But You can just link your visa to PayPal.

#

And there's an option for Visa in the payment screen.

heady slate
#

i know that buttttt

clever spruce
#

ive got a buddy trying to pay

#

and he isnt getting the verification

heady slate
#

wehn i click pay it says 1058 declined

#

this is the biggest bullshit

feral monolith
#

id call the card

#

they might be blocking it

heady slate
#

trying to give them my MONEY and theyre declining it

feral monolith
#

since its paying to russia or something

heady slate
#

guess im calling shitty visa

feral monolith
#

a lot of cards block international transactions

#

incase its fraud

#

i cant install the game, duno what to do

#

tried reinstalling launcher, restart pc, running launcher as admin

heady slate
#

well the fuckers at visa said my card is invalid even tho their website says its active so waht the fuck

feral monolith
#

dunno lol

#

what visa is it? prepaid?

heady slate
#

ye

#

visa vanilla

feral monolith
#

hmm

#

was it just not activated?

heady slate
#

their website says its active and it says the correct amm

#

i mean the dumbass at the counter activated it so idfk

feral monolith
#

so what did the customer support number say on the card when u called it?

heady slate
#

said sorry this is incorrect even tho i typed it correctly several times

feral monolith
#

dunno lol

#

dont have a bank acc?

heady slate
#

no

#

i am but a simple teen

feral monolith
#

oO

#

ur parents dont?

heady slate
#

yes but theyre weird and do not like me using their shit for online games

#

too spooked to get hacked

feral monolith
#

lol

#

getting hacked is like getting struck by lightning

heady slate
#

im contacting stupid xsolla

feral monolith
#

and all banks have fraud protection

#

i mean you need to contact the number on the back of the card and ask whats going on

heady slate
#

i did and they never redirected me to anybodyt

#

they just kept asking if i was having trouble using it at a bank

feral monolith
#

ugh...

#

call again man lol

#

say your issue is its getting declined

heady slate
#

ill try again

feral monolith
#

why would u use a credit card at a bank lol

#

it might either not be activated or needs approval for international transaction or doesnt support it

formal dagger
#

You need to call the bank, not Xsolla.

heady slate
#

its a visa card

#

one u buy at like walgreens

feral monolith
#

Yes

#

It should have a number on it for Customer Support

formal dagger
#

Oh. Xsolla doesn't like those my dude.

feral monolith
#

or yea they block prepaid

#

maybe

formal dagger
#

They don't, it's just super picky.

feral monolith
#

i would ask my parents man, dont be shy

#

they arent gonna beat u to death, its either a yes or a no

formal dagger
#

Load the card onto a digital debit like Privacy and pay that way, that's what I used.

heady slate
#

i already they said well looks like your outta luck

#

whats privacy??

feral monolith
formal dagger
#

Privacy.com. it essentially makes a digital debit card linked to a temporary account.

feral monolith
#

try loading the card there, dunno if u can link credit to credit card though

#

maybe kaminsky knows

formal dagger
#

You use it up, then delete it.

#

And I don't know tbh, I only use debit.

feral monolith
#

same

#

debit card/paypal

formal dagger
#

I don't trust myself with a credit card even though I've got excellent credit.

feral monolith
#

why D:

#

credit cards arent bad lol

heady slate
#

it keeps saying i must be a us resident and accpet the terms

#

theres no button to accept

feral monolith
#

hunk are u a US resident?

formal dagger
#

Scroll down. I think it's a trigger.

#

Because I know I'd buy something big and stupid, and be stuck paying it off for like 2 years.

#

Like a new gun or comp upgrade.

feral monolith
#

need discipline man 😄

#

credit cards are great for 0% interest

#

or points/cashback

#

i use it mainly for things i would normally pay for like groceries, gas, etc and i get cash back that i wouldnt get

#

and pay 0 interest since im paying it in full always

heady slate
#

thers no button

formal dagger
#

That's odd. Try reloading, might've been a html hitch

#

If it still doesn't work, give me a moment and I'll be home. I can help ya better from there.

heady slate
#

it says i need to select a bank??

#

all i wanna do is use a visa card

formal dagger
#

There should be an option to select just a card. Also I should've asked this first, is it reloadable?

feral monolith
#

still cant install the game if anyone knows why

#

nvm fixed it

#

had to right click the battlestategames folder, go to security and give the folder full permissions, windows said they were "incorrectly ordered". weird.

livid gorge
#

what would cause the error ( unable to load the file "client.0.11.7.4174.zip" unable to read data from the transport connection: the connection was closed ) when trying to install the game?

#

i can click retry it will install a bit more of the game and happen again its normally after it installs around 1000MB or so

feral monolith
#

hmm dunno

#

im installing atm first time

#

try deleting everything, reinstall launcher and try fresh?

livid gorge
#

did that 😛

#

not sure if its cause my internet is only downloading at 500 KB/s or not

feral monolith
#

hmm

#

why are u downloading a .zip?

#

u downloaded the launcher and clicked install right?

livid gorge
#

not sure

#

yea

heady slate
#

oh well

#

guess i cant buy eod

feral monolith
#

are u downloading the the .zip from chrome @livid gorge

livid gorge
#

nope

#

thats what i get when pressing install on the launcher

feral monolith
#

ok try what i did?

#

find your battlestate games folder

#

right click it, properties, go to security

feral monolith
#

edit permissions

#

then give folder full control

#

@livid gorge

livid gorge
#

yes?

feral monolith
#

did it work?

livid gorge
#

not sure yet no error yet tho

feral monolith
#

u gave folder full permissions?

livid gorge
#

think if i get the error again ima just keep pressing retry

#

yea

feral monolith
#

ok lets hope

#

mine wouldnt install at all and that fixed it

livid gorge
#

had a friend that had the same issue just instead he just had cancel not retry and after about 10-20 trys it finally installed for them so

feral monolith
#

did it work?

livid gorge
#

no error yet

#

only done another 200 mb so :/

livid gorge
#

well :/ 800mb later same error so time to just keep clicking retry and see if it still downloads

clever spruce
#

Any idea what the turn around time is on support tickets for pre-order?

#

buddy missed the sale because the payment vendor wouldnt send verification charges

night bison
#

would be nice if NcStar MPR45 Backup mount can have more then 200 sold by vendor. they get sold out the first 10 sec

dry tusk
#

my bsg launcher shortcut stopped working now i cant find the correct file to open or uninstall the launcher i also cant open up the game without the launcher

lethal mist
#

does the "open file location" still work when you right click the shortcut?

dry tusk
#

no

dense fox
#

Got kicked out of the game and got a error messages called “Error validating the launcher update” and wouldn’t let me back in the launcher

normal bane
#

hey why is my inventory blurred

vivid briar
#

Bruh

rancid sphinx
#

Damn. I missed the discount. Is there any way of getting it Today?

#

I'm trying to hunt it for 2 months now.

primal fjord
#

hey

vivid briar
#

Did the 4 th stage start yet?

fossil bloom
#

@rancid sphinx no, you can only buy it for the normal prices

warped chasm
#

hello , is it normal to SCAV soldier speak english but no russian ?

fossil bloom
#

they speak both

raw dust
#

Hello, i dont have acces to game and login on browser, error 403

#

Im send ticket to support email, bu received no response

frank oracle
#

Can you log into the website online? How many days have you failed to log in?

dull quartz
#

can someone tell me how do I get a ticket for the support

frank oracle
dull quartz
#

i mean on discord

wise hullBOT
#

Hello @dull quartz,

If you are having any kind of issue, please report it to our support center.
For issues outside the game, related to your account, the website or the forum, you can contact :

**Escape from Tarkov support center : **

https://www.escapefromtarkov.com/support 

For in game issues, bugs and other problems related, please use the report feature in your launcher as shown here :

How to report an ingame issue using your Escape from Tarkov launcher :

https://forum.escapefromtarkov.com/topic/54554-i-found-bug-what-can-i-do-instruction/ 

If you have any more questions, feel free to contact our <@&521631248536305664>.
Thank you!

vivid briar
#

is the 4th stage not coming?

formal dagger
vivid briar
#

yoo i just had an amazing scav run at factory but when i extracted it said that i have only1 kill and all the loot i took was gone and i only had my starting scav items

azure dawn
#

Hello, can I contact anyone here from official BSG regarding being unable to login my account?

#

I've made a support request 10 days ago without a reply and recently made a new one, to no succes.

fossil bloom
#

dont know about the other community representatives, but at least Mathieu always helps with such stuff
Watch out when hes back online since hes off rn, ping him and ask for help, normally he asks for the support request ID and tries to help you

fossil bloom
#

@grim hatch oi someone needs help

grim hatch
#

Can you describe what's blocking the connection?

#

I will check as soon as possible, if you have a ticket number, it would be appreciated.

heady slate
#

Question

#

So it says I can buy eft with a Walmart gift card

#

How does that exactly work??

sinful pollen
#

I think gunsmith part 14 is bugged you cant apply the stock to the akmn even with the adapter

#

doesnt say its compatible even tho im using the same parts as other completed part 14s

summer panther
#

Hey, I am not able to play offline on Factory with bots. They just dont spawn

heady slate
#

Also I’m just trying to upgrade to eod with a Walmart gift card I’ve had and was wondering how much exactly is it gonna charge me and is it actually gonna give me $100 for the $100 card

crisp stratus
#

@summer panther You have to select the option for PvE

summer panther
#

I did that

formal dagger
#

@sinful pollen
Are you sure you're using the right stock?

#

You need the ME Adapter, a Colt Buffer Tube, and grey MOE stock.

sinful pollen
#

yeah i restarted my game and it worked fine lol @formal dagger

formal dagger
#

Tarkov plz.

summer panther
#

It's still not working for me 😦 Does someone know if it is cause of the event?

reef spruce
#

does anyone play the game on a 1070? i would love to know what settings you use to get the best performance

heady slate
#

My friend plays on a 1070 and gets around 60fps on high

reef spruce
#

im playing on low settings and barely cutting 58 on interchange

formal dagger
#

@heady slate
I've heard of people having better luck with reloadable Visa gift cards instead of the normal ones since their only one way.

#

I also think you can get PayPal cards too, now that I think of it.

teal rose
#

@reef spruce My suggestion for settings: Check that little box called "waiting for 0.12" in your head. 😛 But for real, it highly depends on your CPU and RAM as well. If you have a rather new CPU, either ryzen 2XXX or intel core 8XXX, you should be able to set the render distance to 1000 or 1500, the shadow distance to 90-ish, shadow and texture quality to medium, LOD quality to 2.5-3, SSAO off, contact SSAO medium and SSR off. Someone else mentioned disabling bloom and HDR in their config file helps. If your CPU and RAM are on the rather slow side, make sure to enable the auto ram cleaner. But you need to check what works best for you. I didn't come across the "holy config file or superb performance", yet. What I suggested is just a guideline to get started.

heady slate
#

@formal dagger ive tried visa cards and they do not accept them

#

visa cards besides visa/mastercard cards cant be used internationally

#

and my friend bought the standard edition with a walmart card he got for xmas so i figured id give it a try

formal dagger
#

Huh. Fair.

reef spruce
#

@teal rose I definitely dont have the best cpu going but its not weak either, im running an overclocked i7 4790k and 24GB of 1886 ram

teal rose
#

Yeah no need for the auto ram cleaner then.

reef spruce
#

I had it on 1080p [downscaled] and low settings and was getting really bad performance, i just changed it to ultra 1440p and its running smoother lol

#

almost stable 60 in interchange, and im actually playing the game on my native resolution

#

ultra 1440p uses 70% of my GPU and 40% of my CPU

teal rose
#

You can safely disable SSR and (non-contact) SSAO to get a small performance boost.

#

And any render distance beyond 1500 doesn't really make a different from my tests, unless you want to see a few more pixels of the sea on shoreline.

reef spruce
#

gonna give it a go with ssr and ssao disabled

#

does .12 promise better optimisation?

teal rose
#

Yes.

#

Iirc they said they at least doubled the performance.

upbeat kelp
#

Why does it stay on 8 mins awaiting session start?

azure dawn
#

@grim hatch i pm'd you

grand bolt
#

I followed all the steps but haven't gotton the PMC role. The people in #beginners-assistance suggested I ask you guys to give me the role.

mellow current
#

can i get the PMC role please, i did the steps but did not get it, i saw the Meh was told to try here so im trying it as well