#community-support
1 messages · Page 448 of 1
Nope, it will just make sure there are no issues in your game files and deletes possibly broken temporary files that will be created again when you launch your game. 🙂
Alright, go into your EFT game folder.
There you can find a "BattlEye" folder with two scripts: uninstall and install. Execute the "uninstall" script as an admin first and the "install" script as an admin after that.
where is the eft game folder?
You should find the path in your launcher settings iirc.
huh?
If you go into your launcher settings and scroll down a bit, there should be a folder path somewhere. Just go to that path in your file explorer.
"Game directory"
In the BattlEye folder you should find two scripts, uninstall and install.
That's weird. Unless they changed the path of it, you are missing the anticheat completely. Try something: Delete the BattlEye folder as well as one random file in the EscapeFromTarkov_Data folder and try to verify your game files using the launcher again.
Or no, you hit "Set the path to existing game installation", right?
That's not what I meant, sorry. You need to open the file explorer and go to the path manually.
I did not go across the entire conversation as I'm very busy but long story shot, you can try to :
Disable AV/Firewalls during a test (if it did not help, turn them back on).
Check integrity/reinstall the game from the launcher.
Run the launcher as administrator.
We'll help further if you need, I advise you to open a ticket at the support from your launcher as well.
It will help us to have all the data we need to investigate and understand where the issue is coming from. Regards.
Ok thanks for the help.
to put my tarkov on my ssd i have to move the entire battlestategames folder right
You just need to move your EFT game folder.
You can see the path in your launcher settings.
Yes, that will work.
You need to set the path to the game folder in the launcher after that.
canr be assed to put the os on
thats too complicated right now im way too high
@teal rose
dircectory path to ssd?
Just point it to your game folder.
Yeah point it to the EFT folder.
ok
the game directory, not the temp path.
Is there a sub-folder in the EFT folder?
Apparently you need an updated version to set the path directly then.. Reinstalling would be the easiest solution in that case.
so un and reinstall on ssd?
Just delete the EFT folder and install the game on the SSD.
You can just choose the folder where the game should be installed then.
i dont see the eft folder anywhere but i can play @teal rose ?
i deleted it from the ssd
Go into your launcher settings. There you can see the game directory path.
Then copy that folder to your SSD.
@teal rose is good?
👍
it runs terribly now
ill just completely uninstall and install onto the ssd
@teal rose my progress doesnt get lost in this right
ok
i have a gtx 1050ti and a i5 8600k with 16gb ram i dont seem to able to get average 60fps on low settings
1080p?
which map? 😳
Render distance: 1000, Shadow distance: 70, Textures: Medium, Shadow quality: Low, LOD quality: 2.5, SSAO: Off, Contact SSAO: Low, SSR: Off, Anisotropic Filtering: On, Antialiasing: FXAA, Z-Blur/Chrom. aberrations/Noise: Whatever you want. Someone else recently confirmed that disabling HDR and Bloom in the config files gives a noticable performance boost on low-end (graphics) hardware. To do that, you need to set the values of "Bloom" and "HDR" in your local.ini file (Documents > Escape from Tarkov) both to 0.
The performance will most likely improve with 0.12 soon though.
Launch "msconfig", go into the BOOT tab > Advanced options, set the maximum memory to "16384", hit apply/ok until all menus are closed and reboot your PC.
i only want to put the os on the ssd, how do i do that
it says the ssd is too small, prolly cuz it wants to migrate everything, but i only wanna migrate the os @teal rose
how do
ask one of the mods
Just contact @mellow tundra
@teal rose 
im just gonna leave it alone for now
gonna try to reinstall os
easeus is no longer free
just try again
server VTQ0 is shitting bricks rightnow
10 mins left in raid and keeps kicking us out
why isnt there a report button
Ingame to report hackers?
If you have video proof, you can post it in one of the mass-report threads.
This is the forum thread: https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
This is a reddit thread: https://www.reddit.com/r/EscapefromTarkov/comments/bi4nfe/the_cheaterreport_megathread/
See Nikita's statement regarding cheaters here. --- To help BSG...
yo, got a problem , cant play with friend, he doesnt see me in looking for group on the same map, same server, same time, actually, he cant see anyone, help?
@teal rose actually i wanted to switch to win7 for the longest, would that be easier than reinstalling win10 on the ssd?
i cant receive my email CONFIRMATION CODE,i have been wait for 35minutes ,what can i do?
the game crashed. the crash report folder named 2019-10-08_211426 next to game executable. it would be great if you'd send it to the developer of the game!
how to fix??
has anyone had the issue of not being able to find matches?
fresh install, I can load into offline matches no problem, and I can message my friend, but I never see anyone in the lobby, and I sit in matchmaking forever (I've waited over 10 minutes a couple times)
I've played the game before on this computer a couple years ago, I've completely uninstalled everything and reinstalled
I got my friend to buy the game yesterday so we could play together, can't even do that now :/
@vivid briar well, windows 7 will reach its end of life in early 2020, which means you will not receive any updates (and updates are important for windows because of its weak security compared to other operating systems). Windows 7 doesn't support direct x 12 either, which is important for modern videogames (even though there is a way for gamedevs to get direct x 12 working on windows 7, definitely not all do that). I would recommend you to stay with windows 10 for now and get rid of the bloat, or switch to a completely different operating system like linux, but that means that a lot of software and games won't be available for that operating system (especially EFT doesn't run linux right now).
@maiden yew you can try to play around with the server selection in the launcher. Try "auto" first and if that doesn't work, just select a few servers near you.
@sullen mesa if the issue is still there, contact the official support. Do never send the log files here, because they can contain important account information. You can contact the official support by either messaging @mellow tundra or by sending an email to support@battlestategames.com
@teal rose unfortunately I've tried auto first, and when that didn't work I tried manually selected every US server - still can't see anybody in lobbies or find matches
Did you try to disable the firewall of your router and your PC? You can also try it on a different PC.
I tried that yes, and I have upnp enabled
I signed into a friend's account to see if that worked, and it did not, even though it worked for him, so it's not an account issue
does anyone know what this is for on the flea-market?
do i get bennefits when it rises to a certain point or?
How many offers you can post
ahh nice!
how can i report some one for cheating ?
If you have video proof, you can send it here: https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
@teal rose how can i undrestand they got banned or not ?
Maybe you can find their name in one of the ban lists one day.
Does anyone know when next reset should be?
soon.. That's all we know right now.
https://discordapp.com/channels/521608697764380694/521645013277474826/627069930948263957 that should be the most recent news.
^^^
You can report that person if you have a video as a proof.
just warning
Please avoid posting names and report them, this is not a witch hunt
@signal pike he posted that in every channel btw
anyone looking to play on eu give me a dm if u do
Installed new Mobo & CPU now tarky not working 😦
Getting the good ol' EscapeFromTarkov.exe caused an Access Violation (0xc0000005)
in module EscapeFromTarkov.exe at 0033:c16e8ae7.
Game crashes after alt tabbing
@vivid briar set the fullscreen mode to "windowed fullscreen" or "borderless windowed" in the launcher.
@prisma crown make sure your BIOS is updated and all important drivers are installed.
also, its not tarkov related but my compter boots up only on second attempt
i see the mobo logo, then the screen goes black, i have to restart the pc for it to boot
Try to update your BIOS and play around with the UEFI legacy mode setting in your BIOS. UEFI can be a mess at times.
@vivid briar set the fullscreen mode to "windowed fullscreen" or "borderless windowed" in the launcher.
where do i go
In the settings at the top.
thankssss
👍
Try to update your BIOS and play around with the UEFI legacy mode setting in your BIOS. UEFI can be a mess at times.
what do i do there to stop double booting

First update your BIOS to make sure it isn't caused by a bug that has been fixed in newer versions. After that, go into the bios and look around for things like "UEFI settings", "UEFI mode" or "CSM". You should find an entry where you can choose between different things, including "CSM" or "legacy", which you could select and see if it fixes it.
okay, bios is already up to date
What motherboard do you have?
im not familiar with msi bioses so could we do a dm call and ill show you the screen on my phone?
Is it a red-grey bios with the text "click bios" somewhere?
im pretty sure yeah
no dice
You can try to check your game files for issues using the launcher. There is a dropdown menu near your username.
yes i ran the integrity check
need help
@tardy meteor hey nvrmind i got it now thanks tho
can i get free trail key before i purchase the game?
<@&521631248536305664>
<@&551452465233657859>
anyone know why this is doing this ?
does this mean I have to wait 2 weeks to use my new email to login to tarkov?
No, just means you can cancel your request to change your email within 2 weeks
still tells me incorrect email with the new one
might take a few hours to process I guess
is anyone having connection issues
me
it always stuck when i try to sell things
and i cant move my staff in inventory
same its like the server conection is laggy
can someone send me a free code?
ok
lol i like the game but can't get it, thats why am desparate
ye
^
dont got the money lol
sure lemme download the money real quick
huh?
keeps giving me server connection lost when getting into game at random times
have all firewalls turned off
@austere tide you can try to set the servers manually in the laucher
Server connection lost is a user problem
ive done a lot of test with people having hard times with that trouble and it finally stop went they chose manually servers dont know why ?
Can anyone help me i have not been able to play all damn night this dump shit wont stop
came back after a while and i cant even get past the language selection screen https://i.imgur.com/5ZB2ct1.gif
@compact ridge you can do an integrity check in the launcher
ive verified twice and im still fucked @vivid briar
i literally dont care what language i play i just want in
you can try to reinstall the laucher dont remember what the way to fix it @compact ridge
i just started getting the same arrors tonight
@compact ridge @mighty kindle @spiral mauve Hello and welcome to the discord for those of you who just joined.
If you still have the issue now, try to restart you computer and to disable your antiviruses/Firewalls just for a test and see if it helped.
You can also try to reinstall the launcher, it can help.
Feel free to update us on the situation. Thanks.
Deleting the local.ini file in documents fixed it for me
@compact ridge where is that located
@grim hatch im still getting problems i turned off my firewalls/Antiviruses and i even redownloaded everything fresh
cant find a game, ive changed to different server regions tried auto server, still cant find a game. USA
Tarkov eats all my 16 gigs of ram and I cant even open chrome or anything to check the map and stuff, it gets closed and its very annoying. Even discord calls lag because of this. Does anyone know how could i fix this?
getting the same damn errors been trying to get in the game and nothing please help
did you try using the ingame ram cleaner? @vivid briar
yes
where lol
Ty!
because most people probably dont need it
this game leaks memory like a sieve for years on 3 different PCs, I just assumed I was waiting for .12 for that kind of optimization
that and backend errors are basically my only issues with the game
enormous hindrances, since backend errors hit roughly every 30 minutes but thats still good to know
i had my last backend error that wasnt a fuck up by my own internet like a year or so ago
hello i need you help, i play like a scav in your game on map customs. but i cant leave on exits i look on the internet wheres are the exit but when i go there it wont let me escape please tell me where are the exits or how its work escaping like a scav
what exits do you have
hey guys my friend is having trouble with black screens , long load times, error messages pretty much he cannot play the game. It says cannot connect to destination host. All this started yesterday after his game crashed it ran fine before. He has tried uninstalling and reinstalling serval times and on different drives... any other suggestions ? - Thanks Pyro
restart
I dont see raiders I only see regular scavs...
@fossil bloom ? How would backend connection issues be on my end? I'm not ridiculing, I'd just literally LOVE to not have the issue.
I've had the issue for 2 years now, and I just found absolutely no info through Reddit and lightly reading the forums, and it comes back sporadically, so I just assume its server-side. I am DMZ'd up through the router, and restarting the router doesn't end up fixing it when its acting up, only waiting does.
Nothing kills my buzz like getting out of a raid then failing to sell / do anything with the loot for 20+ minutes
grenades dont work on woods
should i delete tarkov from my ssd before reinstalling windows on it? its the only file on it
how do i fix bad back end matching errors is it my isp ?
if you reinstall windows its gone anyways
@vivid briar that is a bad idea though. You should reinstall it completely.
Just copying your OS over to the SSD won't really work. Yes, everything on the SSD will be deleted automatically.
ok then
update: i still cannot find a game

im getting this same error not allowing me to connect !!!!! @pine cedar
pissing me off
@zealous zodiac I fixed my problem, My ethernet cable fucking DIED so I just yoinked it from someone elses computer across from me
well i cant find my problem ughhhh
ticking 1 server doesnt work, ticking a few servers doesnt work, ticking all servers doesnt work
pretty sure the servers are just getting dunked on and theres not much you can do
I just sold red keycard
and like all my money didnt transfer
it gave me an error code then didnt give me the money
nevermind thank god i restarded and it gave me it
i nearly died
if it means anything, this IS pre-wipe
grenades dont work on woods\
Is tarkov more cpu or gpu intensive
@vivid briar ???
we did a 5 man run and when we threw grenades, they didnt explode
maybe server issue
maybe we have a clip, im not sure
word, theres a lot of those going around. I think the 'all raiders' thing messed some shit up, I had a factory run where I lit a dude up, then dropped. Report said I hit 8 times for 49 armor and like 12 damage with an SKS... pretty sure 762 rounds do more than that 😛
my friend is having an issue launching the game where it closes all applications on his computer like discord,steam and other things. It also doesn't load the game
Hello i was on a scav raid on factory and i can even send the shadow played clip and lost everything i had so much and i wont it so much back could i have it back if i can show u how i crashed i got it on my pc the 5 min clip so unlucky bc a server problem
i still cant find a game @mild hearth please
aaaaa
you have lied to me
stuck in matching forever
@compact ridge have you tried to reinstall the laucher ? else clear the cache , reset your router and modem , and try with a vpn too ...
alright i tried all of these and they did not work @vivid briar
@compact ridge ok you can try this sfc /scannow in cmd windows in admin
what do you think of this clip
i think the grenade glitched
@compact ridge you can also try to uninstall and reinstall microsoft visual c++ 2017 redist 14.14.26429.4
if you have question about that just ask !
be sure windows is uptodate too
@vivid briar alright i updated my windows that took 2 hours, and it still did not work
discord bot is bugged im not getting permissions to see #eft-announcements nor i can accept rules nor setup
@compact ridge you have done the scan and the visual redist too?
yes
idk what to do lmao ive sat in q for 20 minutes
and i still cant get a game, just constantly "matching"
i already experience that too is very boring ... the patch is in 2 day
just let me time too think about that!
the scan was ok or have repair? @compact ridge
like always i hope
pre wipe then patch common!
@vivid briar contact @mellow tundra when it is online again.
Tarkov doesn’t want to fit to screen. It stretches beyond the screen any tips or help?
Try different fullscreen modes. You can change it in the launcher settings.
@vivid briar yeah i did the scan and it said it fixed some stuff but still same issue
ok then redo the scan and restart your pc until no error ! @compact ridge it could be that
if you have to do it more than 5 or 6 time you will need to do another cmd
have you tried without the firewall doesnt remember?
you mean without the firewall on?
https://i.imgur.com/5qNe2ot.png scan comes back good
😭
this is a TRAGEDY i just want to play video game
yes
REMEMBER: You can contact Game Support through the launcher and using this link: https://www.escapefromtarkov.com/support
ive booted the os from my hdd for now until its resolved
when i click on change nothing happens
so i cant install...
reinstall the launcher
run it as admin
does it take time for roles to be assigned? or is my discord messed up lmao
nevermind
actually not nevermind*
I noticed people have PMC News and NA roles i only see the english role on my name in discord how do you get the others?
nope, PMC role comes if you accept the rules
o
guys a friend of mine can enter the game but doesn't find literally anyone in matchmaking/lobbies and I can't see him too while he is waiting in lobby's
help?
(we also cleared the cache and checked for updates)
yes
but I have him in the friends list and it shouldn't be a problem either
nope
he can start looking for a match
he just starts loading
yep
Make A mod mail ticket when it is back up
@vivid briar yes, you need an internal SSD. Cheap ones I can recommend are the ADATA SU650 and the Crucial BX500.
but i read online itd work
Even if it would boot, USB isn't reliable and fast enough to benefit from an SSD as a boot drive at all.
Does anyone run this game on a Ryzen 2600x? I just recently upgraded and Tarkov is unplayable. Ryzen 2600x, 16GB 3200mhz, installed on an SSD and loading maps takes waaaayy too long. The music sometimes loops while loading and when I do manage to get into a game I get massive freezes and stutters, usually when a gun is fired or I start looting. Anyone have experience with this issue?
Hey mods when will the LL be unlocked and gear cheaper today tommorow any dates
Is there an announcement section of this discord?
Accept the rules and you can see everything
@vivid briar install the game where youre able then switch the file in the folder wanted then set the path in the launcher ive done that a couple of time it was the only way to have the game install where i wanted.
already fixed it
just pissed that external ssd doesnt work
@hard portal I have the 2600 overclocked to 4GHz and water-cooled (which makes it pretty much at least on par with the 2600X if not a bit better). I don't experience such issues, but you definitely need to install all drivers for your motherboard and make sure you are using the latest BIOS version. Hardware from AMD usually gets better over time with updates. If you have motherboard with a "memory try it" feature, you can try a preset with a slightly lower latency than your default (if your RAM is at 16 by default, you can try 15). That gave me a nice little performance boost as well. In general, make sure your OS is rather clean as well, of course. I recommend you to get rid of a lot of pre-installed things and check your settings. There is a little script to do a lot of that automatically called "Debloat-Windows-10", you can find it on github. I experienced that ryzen works much much better on a clean and bloat-free OS (tested with windows 10 pro with tweaks, windows 10 enterprise LTSC with major tweaks and linux. Runs butter smooth and the best on linux and much better on windows 10 enterprise LTSC compared to windows 10 pro.). 🙂
I heard many people had success with disabling specific cores for EFT, but that wasn't the case for me. You can always try to tweak your settings: LOD quality to 2-2.5, render distance to 1000-1500 and disable HDR and Bloom in the config file.
However it sounds more like a software issue on your end. If possible, you could try to reinstall the OS, de-bloat it before you install anything and try to run tarkov then. You can just use a different hard drive for that, of course. Reinstalling the OS every now and then, especially after a hardware swap, helps a lot.
@teal rose thank you so much mate, I'll definitely try that. Hopefully it'll sort it out. It's so demoralising getting a hardware upgrade and having stuff run worse afterwards
what is the lowest recoil gun in the game
I don't know, but I think the people in #weapon-modding can help you with that. 🙂
Hello
@gaunt sparrow yep exact same thing is happening to me lmao https://i.imgur.com/CETx5Ik.jpg
@compact ridge what we did
ive tried scav and pmc on every map and i cant find a game
The announcement channel isnt working for me? I never see any update posts on this discord.
why would they put raiders in every map, if someone wants to kill raiders they would go to labs. Congrats on a dumb idea
hey, just wondering are the servers currently having trouble or is it my connection? I play on Miami 1 - 2 - 3 and I get stuck on matching for a really long time.
Most likely server issues. The servers seemed to struggle a lot before the event as well and my guess would be that the event just made it worse.
You can try to disable your antivirus and firewall and to reinstall the launcher. I guess it helped some people. I haven't been able to keep up with this channel the last few days to check what did work for some people and what didn't, sadly.
PMC got me matched in less than a minute, I guess it's an issue with scavs.
I'll try to mess with my router, I've had similar problems with BF4 till I turned off some settings.
Good luck! Could you post your results here if you find a good solution? Maybe it works for other people as well. 🙂
is this the support room?
Hi my name is Chris i am 15 and i am addicted to Tarkov
Hello Chris, I assume you want to change that?
@teal rose Hi, i do want to change this, i sleep and i dream about it, every second i am not playing Tarkov it hurts, i have tried many times but i need help.
You should try to take regular breaks. Maybe try to start with a simple 5 minute break after every raid and you can move on from there. Ideally you want to end up with some kind of 1-2 hour delay before starting up Tarkov every day after that. Just make sure you don't do all that too fast, just take your time with that. Getting rid of an addiction and getting used to something else is hard and shouldn't be underestimated. 🙂
@teal rose Thank you for your help i will start right away, it might be hard but... i will try thank you.
Best of luck, I am sure you can make it! 🙂
Hi guys,
Trying to setup the discord in Asia. I've got the EU version, but since moving to Asia I've read that we get region locked and only get to choose between 3 places.
Anyway - at setup for SELECT SERVER REGION, I've clicked EU but obviously the players aren't from Asia - trying to join look for group with those other players
If you bought the game in the EU, you are fine.
You can just select any roles here in this discord. There is no region restriction in #pvp-lfg
If you are looking for asian players only, you can just say that in your message in #pvp-lfg
ok super, thank you Virazy
Ya - trying to play with my friends in the US , but I can only select Seoul, Hong Kong and Singapore
That is no issue at all.
The lobby ingame is global, you will all play on the server selected by the group leader.
So if there is a group with one person from the US, one from the EU and one from Asia and the person from the US invited everyone, everyone will play on US servers.
oh really?! Thank is great news. Thank you for the help Virazy. We'll try again (last time we couldn't see him, but will try again)
Make sure you both have "looking for group" enabled if you are no friends ingame.
roger, we added each other but couldn't "see" each other and we assumed it was coz he selected US and I was somewhere in asia
Please help i keep getting stuck at "Awaiting session start" or "deploying in 00:00.000" I've lost like 11 kits (over 13 mil rubbles) and like 5 of of my friends kits to this stupid bug if tried alt f4ing but it doesn't work I've completely reinstalled the game and still i get the bug it ever stays at "Awaiting session start" until I alt f4 again and confirm leave, the game ends and I get "server connection lost" or a scav kills my player and then it says "server connection lost" as well.
not putting in a ticket just yet, but ive completely reinstalled the game and launcher, when i load the lauincher up i click play, the exe starts but doesnt make a window or use any hardware
So i had a break from Tarkov to day and i don't know how i feel about it, i felt like i was going crazy and all i wanted to do is go on scav and kill more scavs, does this make me a bad scav? idk. Thanks for listening.
and umm can i get the pmc badge ?
You need to check #521628660298678283
emmm
At the bottom you need to react with the check mark after you read the rules. If it doesn't work, wait until @mellow tundra is online again and contact it.
ight
Still not able to see channels. I have Read everything twice and checked every box that applies.
Any Ideas?
Contact @mellow tundra
My SCAV is not matching. However PMC will get into a raid in under a minute.
@terse rock What server?
EU. Sees its only on factory. Worked on woods. Will try again with my next scav
Seems it was a bugged scav all it working now
hi there. can i ask a quick question ?
are both of these folders for the current live game ?
EFT (live) seems active but the other one is old and unmodified for a while
@pure thistle Hello. Please send a message to our Modmail service.
You can see that in your launcher @pure thistle
You can see the game folder path in your launcher settings. They added "(live)" a few updates ago and you can safely delete the older folder.
Change server if you experience long matching time
@vivid briar That happens with me sometimes, restart the game, and maybe it'll tell you you're still in the raid and then you can try reconnecting,
I bought eod and it got charged on my card but i don't have eod.
takes some time to update sometimes
Ew, Shapiro.
@formal dagger ew a liberal
Their even worse.
@smoky jacinth its event, all traders except fence dont have items
event is player only market
@fossil bloom it's been over 4 hours now and i still havn't got it
i gave my friend A Mcase full of roubles.will i be banned?i am A little bit scared now😖
Nope
oh.i am sry
hey can anyone tell me why im getting this error. "download file checksum does not match" I just got the game today and it wont let me download it
na still didn't work thanks tho, im looking online and a lot of people are having the same issue, and no real fix
redownload the game😂
lol i guess ima have to eh😂
@neon lantern
Just DM Modmail, and someone'll get you settled.
any info on the wipe date?
https://puu.sh/ErC42/d081aff320.jpg Got stuck on interchange in this corner, meant to jump onto the box by the corner instead jumped over it into a triangular hole, and there's no room to move so i can't get a running jump back over.
So I posted earlier about issues on a new system with a ryzen 2600x and 16gb of 3200mhz ram. I reinstalled windows and debloated and the issue persisted. However, when I run Tarkov on my 2ndary HDD instead of my main SSD (where Windows is installed) it runs basically perfectly. Maps load within a minute and there are no major freezes. So that's resolved, but I'm wondering if anyone's heard of something like this happening with an SSD. Crucial Storage Executive says the drive is healthy, it's running in AHCI, so I've no idea where I could be going wrong. Could it be the pagefile size or something like that?
is there desync in this game
cause yesterday i was playing as a scav
got shot by a fal
took no damage but saw the blood
Fellas with SSDs, what was your device of choice?
Looking to get one for myself, and I'm trying to get a clearer image what to aim for. All help is appreciated
Depends on your price and what you're using it for
If it's just games and you just want an ssd maybe go for a smaller one, if you're installing windows, you'll probably want a 500gb one at least
This is the one I have
https://www.amazon.co.uk/Samsung-inch-Solid-State-Drive/dp/B00P73B1E4
They make a hell of a difference when it comes to load times.
Then it's really up to you on how much you want to pay for it, I would recommend 500gb though just because of games getting much larger
yeah I see that, what about read/write speed as I see ssds going eay beyond that
is it alright or considered overkill?
Why the fuck i can't buy AKSs from fence
it says offer already purchased
even tho he has "A LOT"
ALOT
yea im watching od deadlyslob stream also lol
We are aware of this issue, and it has been reported further.
which issue? Fence issue?
yes
👍
We have reported it, so we are currently waiting.
how to get a refund?
i was getting support through email.. they asked me to prove i owned the account, so i sent them proof over 1 week ago now and they wont get back to me ?
all i want is my email changed ffs
the support is trash
Well as far as support goes its not very supportive lol
I can log into the account. email has never been changed, pasword had never been changed.. they still ask me to prove i own the account... now they dont reply for 1 week after sending proof... i accidently deleted my email account and the confirmation code is getting sent to the deleted email. i mean im not asking for much
true
this is what i gotta deal with fuckin support isn't doing shit the last thing they said was to try changing internet source when i said it didn't work they just stopped responding
Hey, I'm trying to login to my account but I'm not getting the verification code. I'll get an email about the new login attempt, but no actual code. What can I do to login?
but no code
It's saying that if this isn't you, you need to go to the website and change your passwords.
Oh
Just saw the message
Have you checked your spam/junk folders?
I opened up the launcher today, it crashed out, then apparently deleted the install and now I have to reinstall?
jojo
scavs dont work
it says matching for like 10 minutes on any map and still not finding a server
помоги
damn
i have nothing to play pmc with and scavs dont work like wtf
haha i dont think its possibl
r
e
Does this server have voice channels? I accepted the rules and everything and I dont have access
i dont see any channel to assign a role
hello?
hello
hallo
i dont see the lfg section
is it odd that neither my gpu or cpu will run at 100% in game? Have a 2080 and a i7 9700k. Both are running at their max speed in game, but only at like 30 to 50%.
Temps are fine also, less than 60 C
Hi, am new to EFT, been playing it for the last week and so, noticed that when I am on and online raids be it PCM or SCAV although I make it back at times with kills and others with just loot, the EXP I earned does not record into my leveling. I would appreciate if anyone can advise as to what could be the problem and how to solve it. Regards.
@rose star as a scav player, the EXP earned does not contribute to your main PMC character. This may be the issue you're having
@tepid salmon thanks, I had a run as a PMC where I earned more than 1000 EXP points but none registered, another run I had 2000+ EXP and only 50 registered. am not sure
turned on nvidia highlights, tabbed out of game. now crashes everytime on loadup everytime
good job theres settings tab in launcher
which no longer seems to have the option to untick it
Just a little head up. You are forcing low level players to stop playing the game. They don’t know the basic and are struggling HARD to survive. I have Sherpa (I’m not an official one) on different maps to help them get gear and ammo. Many of this player have stopped to play now since they are getting butt fucked and don’t have money for anything. They don’t have money to starter gear and when they play scav they get fucked over again. I would recommend you start part 3 of the pre wipe as soon as possible. Since they don’t have money for the reduce price event.
not hard to get money at all in this event
anyone know how to add the beta bot to discord channels?
can i get some propper help please
TheFaceToday at 12:00
I sent an email well over 4 weeks ago.. from a gmail account. I joined this channel and asked for help 2 weeks ago and got told to email again... so i did send another email from a Gmail account..
Its not very helpfull telling me to Email from a gmail account, sending me an automated responce then not replying then telling me to email from a gmail account again .. you sending me around in circles i just want what i paid for
eft-modmailBOTToday at 12:03
(Tech-Support) Damiano: Have you got any other problems / questions?
this was before hand ..
eft-modmailBOTToday at 11:33
(Tech-Support) Damiano: Please write to us ( support@battlestategames.com ) via Gmail.
TheFaceToday at 11:44
i dont think you understand
i already have emailed
over 4 weeks ago
i just keep getting an automated responce
eft-modmailBOTToday at 11:46
(Tech-Support) Damiano: As I wrote above please write to us via Gmail.
I just want help changing my email as i cant access it anymore i have sent proof of everything and i just keep getting an automated responce asking the same stuff... Support in this channel tells me to email support so i do .. i get an automated responce and no reply for 4+weeks, i try to explain my problem and i just get told to email again...
im stuck in a loop of getting passed back and forward and just get rude responces when i try to get to the bottom of it
yeah this isnt the place to rant
Not really ranting.. i want to know why people are getting scammed to but new accounts
rip
I have an issue with leveling up I am suppose to be level 7 but i am level 2 and everytime i level up it says i pass rank 2 but i check back at my rank status im rank 2 again and it is stuck like that anyway to fix that?
k thx
@vivid briar
Are you playing on your Scav?
Not to lvl no to get loot yes
any one got a min to tell me how the server/game round works? Like how many min. player join the server or does it wait for max player to join until the round start? Also can people join inside the round? like the round never ends? means I did read as you join as scav you join in the middle of round with a group of scavs randomly.. Is the server the map persistant? or rly round based ?
sometimes like few minutes ago, I killed a few scavs but they didnt stop to rush me and in the end after mass of kills, I did get killed from a player from behind.. like did he just joined the round or did he camp all the time until I am out of ammo
When players join in, the match doesn’t start until a certain minimum amount of players has been met (which changes per map) or if not enough join after a certain time.
PMCs cannot join in mid game, but players controlling scavs are able to.
Each map has a certain server, each round lasts for one hour total. After the hour ends everything resets, and players have to repopulate the server.
Regarding your death to a player, some players take time to get to locations, even when there’s a large amount of gunfire
Anyone know how to fix dis issue?
User action required
Unable to load the file "Client.0.11.7.4174.zip"
Keeps happening to me
Tried reinstalling it already
also tried opening the launcher as admin
It simply happens while installing the game
Any fix or just broken?
Fence is having issues, and BSG is working to resolve it
Can anyone help? Plz toast it was a joke, ur piano is awesome!
Uuh, thanks
DM modmail and our tech support can help you when they get online, it should be early morning for them
k thx i'll try
Hello, Whenver I try to launch the game it gives me this:
But the .exe is there
Is there any way to resolve this?
This is what BE looks like after clicking the OK
cannot buy anything from fence
cant even do pre wipe events right
try too buy ak/armor/mags/scavvest / says item already baught
I just got this error when the game finished downloading and now i have to start all over again
Already contacted support but idk someone might know a fix for this
Game crashes after about a minute of being in-raid. Anyone know how to fix this?
How many scavs can spawn in a raid, for example factory? I killed 17 but they didnt stop pushing.. is this a bug? As I moved very quit they started to rush me again like wtf.. I didnt manage to get out cuz always when I moved a bit they rushed me, without to know where I am or to hear me
like how many can spawn? 50, 100? 9000?
And how they always know where some one is, like if you crouch very quit, they still know it.. I though bots in cs are op but this is ...
Im still having the issue could someone please help? Looks like EFT-Modmail is dead and no one responds me there
I literally just bought the game yesterday and got hit with the fence bug wat do
You can not refund the game at the moment.
aw
i sent a support ticket
i guess it is uselss
i guess ill just buy the preorder upgrades
They will answer you with details
anyone know how to fix
i had tarkov before as i was using my mates account to test it then i deleted the game and just baught it any idea how to fix?
<@&521631248536305664>
??
hello???????????????
are you going to help?
theres only one tech support guy btw
why not just reinstall the game, its like 8gb
@restive geode
There's only one tech support guy, just like Chris said.
Just reinstall, that should fix your problem.
any promises for game optimization next wipe? Even shroud runs 50fps in interchange
my rtx 2080 is barely working at 30%
What's your CPU and do you have a SSD?
@vivid briar
yes xD
Ryzen 7 3700x 4.3GHz
40Gb DDR4 300MHz ram
this game runs like doo doo
shrouds fps is 70
my specs are not the case, this game is in beta which i understand, but looking down sights like 1x or 4x or even 2.5x drops my fps to 30s or even mid 20s
my system is just underloaded, gpu at 30% cpu at 20% and ram, 11GB
Labs is the only map that runs semi ok
not even factory
factory night time
factory night time, 79fps
79 fps
top left corner
this game is lovely but sometimes annoying when you spend nearly 2k on a system and it runs like my grandmas laptop from 1990s, I know you guys are not devs, just throwing it out there that scopes and stutters make the game unplayable sometimes, and im sure you knows raiders on customs are broken because they throw grenades like they are Olympic champions and nades just explode without any "prepareness" not even a sound of a grenade landing
Hey all, just a quick question regarding tomorrow's sale. So, I'm Canadian and have purchased up to the "Prepare for escape" edition so far and am looking to purchase the top tier edition when the sale goes live. Only problem is that I'm currently in the UK on vacation and read on certain parts of the website things can be region locked depending on where you buy them meaning you wont be able to play in other regions. So I'm just wondering if I upgrade my account to the top tier edition (for the gamma ofc) would that mess anything up with me currently being in the UK but living in canada and have purchased the other 3 editions in Canada?
@arctic thicket European game editions are not region locked. Meaning they can launch their game from anywhere. But I'm pretty sure you should be fine
@formal dagger are you going to reply or what
if i have already purchased the game and would like to purchase a better version of it, is there a way upgrade it at a reduced price or would i have to purchase the game again
if you sign into the site the price will be reduced like if you have standard and want EOD it will be EOD price - standard price 🙂
do you not get perms for completing the setup and rules?
Hi i have a problem,
i can't login to battlestategames anymore
it says: E-MAIL NOT FOUND.
can someone help?
i cant set my discord up for some reason
?
hello
im trying to purchase your game
with a gift card but it wont let me
it countinues to say invalid card brand'
any solutions?
How do we fix the stream thing when we cant see someones?
Anyone got invite link for this discord server?
hello? why am i muted in voice channels?
Can i upgrade my game cus i have the normal edition but i want to get the expensive edition
yes you can
How?
@visual plover how many do are you willing to give cus me and my friend are pretty poor
@vivid briar just join the support channel
Yeah game is down atm
ah ok didn't see any announcement or anything
any idea how long its gonna be down?
Excuse me but is it a bug that i have traders unlocked or they have been unlocked back without saying anything
Traders are back again
I also think this is a bug due to recent issues with the game
No announcements
game down again?
restart
anyone help
Hey, I am trying to login to my account but i forgot my password. Once i fill in my email at the "forgot password section" I dont get the email to change my password..
Have you checked your spam/junk folders?
lol im so dumb, tx mate! Why is it in spam anyways
That’s how the email platform categorizes some of the emails that BSG sends, for some reason.
👍
Hello
hello
I'm having trouble buying the game
Talked to the help center it sent me too and they did nothing for me
yea im having trouble upgrading to EOD myself, payment isnt going through
@fervent spade what is it telling you the problem is?
Payment went through to buy to EOD and... yeah i had trouble getting it through as well. But got confirmation on everything but no code
Been about 3 hours
Basically my uncle bought me EOD and we've yet to receive a code.
@valid canopy Are you upgrading your account?
@astral wind Payment issues need to be resolved with XSolla support
Same with @fervent spade
It's all resolved now 🙂 Thank you @unkempt crane
👍
Anyone know what the error,
"The remote server returned an error (403) forbidden
Error: Protocol Error
is about? - I launched the launcher for the first time today and it came up with this problem, was playing it fine yesterday
I tried to upgrade my account from standard to prepare to escape, when i finished the payment I received an email saying I purchased the standard edition. During the entire purchasing process it said I was purchasing the upgrade. This exact same thing happened to my friend as well.
Is there a way to report people for griefing?
Spawned in after joined a group and my group member shot me in the head
Lost the last of my stuff
was the group made on this discord?
or did you just lfg in game and pair with a rando
if it was the former you should be able to submit video evidence to mods. if you just found your group in game there's nothing to be done. I'd recommend using discord for lfg and always have video capture on.
I am downloading the game and I get error escape from tarkov client file 0.11.7.4174
Today I got an SSD My D drive and I tried to install the game to that drive and it want to only install and launch on my c Drive original so anyone know how to fix this?
And I don't know what to do if I keep giving Retry
okey bro
Just lfg and a rando
There is your problem can’t trust people
Help
Hello i emailed support over 4 weeks ago, had no responce.. emailed again from a gmail account as instructed by support in this channel... over 2 weeks ago.. still no reply.. i ask for help again, you tell me to email from a gmail account again and closing the chat when i say i have already emailed
when are you going to give me my account back you fucking scammers
I remember when i heard u were using a unsecure payment processor to sell games then people suddenly got charged 10+ times for the game days later. well now i know that was true you fucking scamming cunts suck my fucking dick and keep the account you greedy fucking cunts
I'm having trouble signing into the game. It says my password is wrong, which isn't possible unless it was changed by a 3rd party. I tried to use the password recovery tool, and it says my email is invalid. Anyone else having similar issues and/or know what I should do?
Okay, never mind, it just suddenly started working. Must've been a bug in the servers
Hello?
Hello,I have problem that i installed launcher and want to download game for the 2nd time,after every 600mb game tells me taht it cant download some zip file that is blocked.
wheres the support for fucking hackers?
battleye
this game is fucking filled with it, trash fucking admins do absolute shit to anything about it
thats it
i am having an issue upgrading when trying to use my card it brigns me to a different site to verify a set amount of money that was charged and i cant do it, i dont see an option to pay with paypal credit?
Hello @formal dagger,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
@olive robin
What did you pay with initially?
originally i bought on g2a
There's your problem, you bought grey market. BSG throws a fit when you don't update using the original payment method of the account.
More or less. You could try your debit card, see if that'd work.
it brings me to a different site to verify my card they charge me X amount of money that will be refunded but i still have to enter in how much was charged which i cant do
when i tried that last night when i hit the X button at the top right since i couldnt enter that amount in it just said saved information and that was it
Which is why you never buy off G2A, especially as the Devs will have seen none of that money
it was cheaper
i assume they got the key from the devs and resold it on g2a so they got money
@olive robin
Call your bank, sometimes they block those small verification charges, also that's not how G2A works.
People buy keys either fraudulently or on regions where the key is cheaper because of conversion rates and resell them.
well shit -_- why does this have to be complicated
G2A is a grey market, its general pirated keys. Devs hate it
well i bought mine legally thats all i know
☝
cost me money
Yes it cost you money but not the person selling it.
nothing can be done about it now
Yes but the grey keys usually aren't supported by original Devs, especially if they were bought with chargebacks.
they are about to get over 70$ from me anyways
finally upgrading to the EOD
before you cant anymore
well i have an EU copy so they just made more money off of me cost me 77$
Ok, so calling your bank worked then?
yeah had to speak to a loan officer to get that small amount that was charged so it could verify
im just glad it comes with the season pass
👍
Good question, next question.
I keep getting "Lost connection to server" it only happens in eft. is anybody experiencing the same?
https://imgur.com/gallery/Nor3vaC glitched gun. i found a lab arsonal key too, R.I.P.
we need a !shrink command to shrink size of chat to who ever is in the channel so instead of 5 people for factory its 4
cus there are four people in the chat room
<@&521631248536305664> https://cdn.discordapp.com/attachments/521620581326520331/634097907514998795/unknown.png this doesnt look right
can i not buy edge of darkness with a visa card?????
the sale is almost over and when it ends i will not have enough on the visa card and it keeps giving me an error 1058 even though the card is active
hello, it's me edge of darkness send visa card
i really need to know a solution quick
try paypal
i dont have a paypal
nor can i make one
and even then my friend was having trouble with his paypal
idk how thers no other methods for me to use
now it says ive exceedd the amount of attempts
well thanks tarkov for your absolute shit payment wall
devs seem to help alot too
But You can just link your visa to PayPal.
And there's an option for Visa in the payment screen.
i know that buttttt
trying to give them my MONEY and theyre declining it
since its paying to russia or something
guess im calling shitty visa
a lot of cards block international transactions
incase its fraud
i cant install the game, duno what to do
tried reinstalling launcher, restart pc, running launcher as admin
well the fuckers at visa said my card is invalid even tho their website says its active so waht the fuck
their website says its active and it says the correct amm
i mean the dumbass at the counter activated it so idfk
so what did the customer support number say on the card when u called it?
said sorry this is incorrect even tho i typed it correctly several times
yes but theyre weird and do not like me using their shit for online games
too spooked to get hacked
im contacting stupid xsolla
and all banks have fraud protection
i mean you need to contact the number on the back of the card and ask whats going on
i did and they never redirected me to anybodyt
they just kept asking if i was having trouble using it at a bank
ill try again
why would u use a credit card at a bank lol
it might either not be activated or needs approval for international transaction or doesnt support it
You need to call the bank, not Xsolla.
Oh. Xsolla doesn't like those my dude.
They don't, it's just super picky.
i would ask my parents man, dont be shy
they arent gonna beat u to death, its either a yes or a no
Load the card onto a digital debit like Privacy and pay that way, that's what I used.
Privacy.com. it essentially makes a digital debit card linked to a temporary account.
try loading the card there, dunno if u can link credit to credit card though
maybe kaminsky knows
I don't trust myself with a credit card even though I've got excellent credit.
it keeps saying i must be a us resident and accpet the terms
theres no button to accept
hunk are u a US resident?
Scroll down. I think it's a trigger.
Because I know I'd buy something big and stupid, and be stuck paying it off for like 2 years.
Like a new gun or comp upgrade.
need discipline man 😄
credit cards are great for 0% interest
or points/cashback
i use it mainly for things i would normally pay for like groceries, gas, etc and i get cash back that i wouldnt get
and pay 0 interest since im paying it in full always
thers no button
That's odd. Try reloading, might've been a html hitch
If it still doesn't work, give me a moment and I'll be home. I can help ya better from there.
There should be an option to select just a card. Also I should've asked this first, is it reloadable?
still cant install the game if anyone knows why
nvm fixed it
had to right click the battlestategames folder, go to security and give the folder full permissions, windows said they were "incorrectly ordered". weird.
what would cause the error ( unable to load the file "client.0.11.7.4174.zip" unable to read data from the transport connection: the connection was closed ) when trying to install the game?
i can click retry it will install a bit more of the game and happen again its normally after it installs around 1000MB or so
hmm dunno
im installing atm first time
try deleting everything, reinstall launcher and try fresh?
hmm
why are u downloading a .zip?
u downloaded the launcher and clicked install right?
are u downloading the the .zip from chrome @livid gorge
ok try what i did?
find your battlestate games folder
right click it, properties, go to security
yes?
did it work?
not sure yet no error yet tho
u gave folder full permissions?
had a friend that had the same issue just instead he just had cancel not retry and after about 10-20 trys it finally installed for them so
did it work?
well :/ 800mb later same error so time to just keep clicking retry and see if it still downloads
Any idea what the turn around time is on support tickets for pre-order?
buddy missed the sale because the payment vendor wouldnt send verification charges
would be nice if NcStar MPR45 Backup mount can have more then 200 sold by vendor. they get sold out the first 10 sec
my bsg launcher shortcut stopped working now i cant find the correct file to open or uninstall the launcher i also cant open up the game without the launcher
does the "open file location" still work when you right click the shortcut?
no
Got kicked out of the game and got a error messages called “Error validating the launcher update” and wouldn’t let me back in the launcher
Bruh
Damn. I missed the discount. Is there any way of getting it Today?
I'm trying to hunt it for 2 months now.
hey
Did the 4 th stage start yet?
@rancid sphinx no, you can only buy it for the normal prices
hello , is it normal to SCAV soldier speak english but no russian ?
they speak both
Hello, i dont have acces to game and login on browser, error 403
Im send ticket to support email, bu received no response
Can you log into the website online? How many days have you failed to log in?
can someone tell me how do I get a ticket for the support
i mean on discord
Hello @dull quartz,
If you are having any kind of issue, please report it to our support center.
For issues outside the game, related to your account, the website or the forum, you can contact :
**Escape from Tarkov support center : **
https://www.escapefromtarkov.com/support
For in game issues, bugs and other problems related, please use the report feature in your launcher as shown here :
How to report an ingame issue using your Escape from Tarkov launcher :
https://forum.escapefromtarkov.com/topic/54554-i-found-bug-what-can-i-do-instruction/
If you have any more questions, feel free to contact our <@&521631248536305664>.
Thank you!
is the 4th stage not coming?

yoo i just had an amazing scav run at factory but when i extracted it said that i have only1 kill and all the loot i took was gone and i only had my starting scav items
Hello, can I contact anyone here from official BSG regarding being unable to login my account?
I've made a support request 10 days ago without a reply and recently made a new one, to no succes.
dont know about the other community representatives, but at least Mathieu always helps with such stuff
Watch out when hes back online since hes off rn, ping him and ask for help, normally he asks for the support request ID and tries to help you
@grim hatch oi someone needs help
Can you describe what's blocking the connection?
I will check as soon as possible, if you have a ticket number, it would be appreciated.
Question
So it says I can buy eft with a Walmart gift card
How does that exactly work??
I think gunsmith part 14 is bugged you cant apply the stock to the akmn even with the adapter
doesnt say its compatible even tho im using the same parts as other completed part 14s
Hey, I am not able to play offline on Factory with bots. They just dont spawn
Also I’m just trying to upgrade to eod with a Walmart gift card I’ve had and was wondering how much exactly is it gonna charge me and is it actually gonna give me $100 for the $100 card
@summer panther You have to select the option for PvE
I did that
@sinful pollen
Are you sure you're using the right stock?
You need the ME Adapter, a Colt Buffer Tube, and grey MOE stock.
yeah i restarted my game and it worked fine lol @formal dagger
Tarkov plz.
It's still not working for me 😦 Does someone know if it is cause of the event?
does anyone play the game on a 1070? i would love to know what settings you use to get the best performance
My friend plays on a 1070 and gets around 60fps on high
im playing on low settings and barely cutting 58 on interchange
@heady slate
I've heard of people having better luck with reloadable Visa gift cards instead of the normal ones since their only one way.
I also think you can get PayPal cards too, now that I think of it.
@reef spruce My suggestion for settings: Check that little box called "waiting for 0.12" in your head. 😛 But for real, it highly depends on your CPU and RAM as well. If you have a rather new CPU, either ryzen 2XXX or intel core 8XXX, you should be able to set the render distance to 1000 or 1500, the shadow distance to 90-ish, shadow and texture quality to medium, LOD quality to 2.5-3, SSAO off, contact SSAO medium and SSR off. Someone else mentioned disabling bloom and HDR in their config file helps. If your CPU and RAM are on the rather slow side, make sure to enable the auto ram cleaner. But you need to check what works best for you. I didn't come across the "holy config file or superb performance", yet. What I suggested is just a guideline to get started.
@formal dagger ive tried visa cards and they do not accept them
visa cards besides visa/mastercard cards cant be used internationally
and my friend bought the standard edition with a walmart card he got for xmas so i figured id give it a try
Huh. Fair.
@teal rose I definitely dont have the best cpu going but its not weak either, im running an overclocked i7 4790k and 24GB of 1886 ram
Yeah no need for the auto ram cleaner then.
I had it on 1080p [downscaled] and low settings and was getting really bad performance, i just changed it to ultra 1440p and its running smoother lol
almost stable 60 in interchange, and im actually playing the game on my native resolution
ultra 1440p uses 70% of my GPU and 40% of my CPU
You can safely disable SSR and (non-contact) SSAO to get a small performance boost.
And any render distance beyond 1500 doesn't really make a different from my tests, unless you want to see a few more pixels of the sea on shoreline.
Why does it stay on 8 mins awaiting session start?
@grim hatch i pm'd you
I followed all the steps but haven't gotton the PMC role. The people in #beginners-assistance suggested I ask you guys to give me the role.
can i get the PMC role please, i did the steps but did not get it, i saw the Meh was told to try here so im trying it as well

