#community-support
1 messages Β· Page 446 of 1
Hello i am having a problem with EFT i can't even launc the game anymore after i get these erors Error checking the launcher update
Error retrieving link to launcher package
The underlying connection was closed: An unexpected error occurred on a send.
Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
An existing connection was forcibly closed by the remote host
Contacted support they said tether my connection to my phone lol ?
Did you already try what the support said?
game still stutters during fights
It does for everybody. No client-side way to fix it.
running a 1080ti, ryzen 1700x oc'd 1tb nvme m.2 with 16gb of 2800mgz ram
You can try to set the render distance to 1000, the shadow distance to 70-80 and the lod quality to 2. Also try to disable SSR and SSAO (NOT contact SSAO). All that should make it a bit better without sacrificing too much image quality
It does not for me Orbb09 π
You're a god to not have any sturtters
where is the best place to find salewa for therapist
if you really want to search them ingame, shoreline resort, some non locked rooms spawn them pretty often
but you could also just buy them off the flea
You can also search through the 5 pharmacies/medic areas on interchange. One near techlight, one near the phone shop near idea, one down the stairs at idea, Emercom and Mantis
Hi can someone help please my game worked fine yesterday and today it does not want to open
I dont get error message or anything it just launches and closes instantly
You can try to check your game files for issues and delete the cache. You can find the menu entries to do that in the dropdown menu near your username in the launcher
i just found the problem as i sent this message XD im real smart but thanks
Nice.
yea i can't even get past launcher now the support hits me with a like 10 word support saying it's my fauly on my router side or teather my phone..
Try this command in an (admin) command prompt: SFC /Scannow
It should repair issues of your windows OS if there are any
You can also try to reset the router or turn off the firewall, if the command didn't help
Also make sure you installed the LAN driver for your motherboard. You can find it on the manufacturers page of your motherboard
Hello, I have a bug where my sound is glitched, and it sounds like everything is a floor below me. Please help.
Is it a new issue?
Yes. It just happened, I was in raid and then when I exited to menu all the buttons started making a really weird sound.
Its like the whole game, not just in game.
Microsoft screw up the audio for many games in one of the latest updates
I read you can revert the update in the windows settings
but it makes no sense how it would just start doing this :I oh well
That is windows for you Β―_(γ)_/Β―
If it doesn't help, you can try to check the game files for issues using the launcher. You can find the button for that in the dropdown menu near your username
reinstalling the game worked.
Nice!
The person did something wrong in the lfg section or in the lfg voice channels and is not allowed to use them anymore
At least that is what I would think
Then why is he in the channel with me ?
Then it probably doesn't affect the voice channels
Hello i am having a problem with EFT i can't even launc the game anymore after i get these erors Error checking the launcher update
Error retrieving link to launcher package
The underlying connection was closed: An unexpected error occurred on a send.
Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
An existing connection was forcibly closed by the remote host
I've done alot of things i still can't even get past the launcher now seems like it gets worse more things i try.
I've turned off fire wall then relaunched the game nothing re installed etc.
Hello , are you guys going to fix this AAR thing and the scavs not getting the loot after extracting ( getting reset as the loot status at the spawn time ) is been at least two weeks. Is getting annoying.
There are no Devs here friend.
@fiery warren
What have you done with your connection so far?
i've turned off all firewalls on router and windows defender as recomeneded thru support and it still does not allow me thru the launcher at this point same error
Have you DMZ'd your computer?
no?
@fiery warren did you try what I wrote earlier?
yea it says to make myself a admin etc after i began to do the sfc promt but it didn't allow me to use that command
You must be an administrator running a console session in order to
use the sfc utility.
i'm the only user on the computer is confusing
even after i loke up admins i am a admin on the computer
You need to launch the command prompt as an admin. You can get the option to do that by right-clicking on the command-prompt entry in your start menu
Hello, the game is downloading slowly (250kb/s) and i have this error every x minutes "User Action Required (Unable to Load File) [Client.xxx.zip]"
And I can't enable the peer-to-peer download mode
Windows Resource Protection did not find any integrity violations.
@quick quail just hit retry whenever the box appears. Peer-to-peer isn't implemented, yet
@fiery warren do you have a second pc in your network you can use to test if you get the issue there as well?
To rule out whether it is an issue of your pc or not.
trying it on another pc atm
have no issues geting to the launcher on another computer..
is there any way to cancel a reload? (SKS reload time is unbearable)
Every game for the past 6 days I lose connection to the server every 2-5 minutes
While this happens my connection is stable and dont lose connection
@granite beacon
What region are you in, and what server are you connected to?
No like
On the launcher, do you have specific servers set or is it just set to auto?
@granite beacon
Sometimes servers themselves can have issues, so rotating through manually selected servers can help.
nope stil happened
ill be playing all fine then itll just fade out and say connection lost
@formal dagger
hello guys
if I buy a book with its in-game items
will i have these items each time we have a wipe?
Yes
You should be able to get them every time your account resets
There could be an additional cooldown of two weeks, but I can't say for sure.
i just want to read the book
hello there, i just bought the game today and when downloading it i get this error and it stops downloading
Unable to load the file "Client.0.11.7.4174.zip"
Unable to read data from the transport connection: The connection was closed.
help pls
<@&521631248536305664>
Do you have a second pc you can try to install it on? Someone else had a similar issue and it worked on a different pc for that person
can someone help me with some graphics rendering problems?
What's the issue?
I can send you a pic
which keys do you need for shaking up teller?
Based on the wiki page (https://escapefromtarkov.gamepedia.com/Shaking_up_teller), you need the key 203 for the dorms.
Key 203 spawns in room 214
So you also need key 214 if you want to find key 203 yourself
i tried looking for key 214 where it was supposed to be but i didnt find it in the garages
Some keys have a low spawn chance or you were just unlucky
Good luck! π
ty
You can try different things like resetting your router, disabling your firewall for a moment etc. to rule things out. Also try to run the launcher as an admin, I think that solved the issue for someone else before
big problem one of the accounts i have purchased for a friend has recently stopped working and no longer says he even has the game
where it would say welcome to the beta it now says "nothing pre-ordered"
i have all three keys i bought and they all say redeemed but the game is gone off of the account
Did he buy it from the official website?
BSG removed versions bought from third-party key-traders in the past when discovered.
anyone know why i cant put anything up for sale on the flea market
Hello, why does almost every app including chrome closes itself when I launch the game from the laucher
It's really anoying because Nvidia closes chrome restarts sometimes and discord does both
Do you run the game or launcher as an admin?
If it doesn't have admin rights by default ,then no
Do the programs show any error messages?
My game sound feels like it has no bass...
it isnt my speakers or subwofer
all of a sudden my game sounds went fucky now it sounds weird
a lot more clicky
no error messages just a flicker and then almost everything either closes or restarts
and when chrome restarts i usually watch yb and yb video goes green
Try to change your fullscreen mode to "borderless windowed" or "windowed fullscreen" using the launcher @fading umbra
@blazing tartan could just be windows. They messed up the sound in many games with a recent update. I read you can revert the update using the settings
If that doesn't help, make sure you installed the latest sound drivers for your motherboard, you can find them on the manufacturers website
probably windows
it went fucky after update
messed up my shadowplay visuals aswell
Same here
yep was windows
I meant only for the shadowplay
Did you try the different fullscreen mode?
Well, from what you wrote, it seems like an issue that occurs when the game becomes fullscreen. Setting it to "windowed fullscreen" or "borderless windowed" could fix it in that case, because then it doesn't actually become fullscreen, but instead a window without borders that hovers on top of anything else. It has some other neat advantages as well
I am curently using borderless
You used it all the time?
yeah
still does the same thing
I've tried reinstalling
Tried to switch
run as admin too
There goes my theory then.. I don't really know then, sadly. You can try various things like updating or reinstalling your graphics driver and checking your os for issues using the command SFC /Scannow in an admin command prompt.
@teal rose but one of the other copies still works as well
hey guys, i have had tarkov for a while but i just bought it for my buddy hoping to play with him but he is having download issues its like 60kbps, and i remember when i downloaded it i had the same problem, any fixes in mind that could help me
Not that I know of @knotty horizon , just make sure there is nothing between him and the server like a VPN, for example. It could speed up after a while though. One thing to keep in mind: If an error box pops up about a file not being found, just hit "retry", it will just continue anyway.
@waxen notch I don't know when exactly they remove them, but he should contact the support, either via the email/launcher or by contacting @mellow tundra here on this server.
@teal rose @knotty horizon just a warning guys this happened to someone i know and might happen again, just wanna let you know their anti-cheat system can somehow detect your vpn as a cheat or something and get you banned....
Well, why would you use a VPN for EFT anyway?
i have a weird issue. thing its related to windows 10 hdr, or nvidia. turning off hdr dosent help tho.. colors in tarkov is way saturated, on the red side. iv had this issue before, but it went away. today, its back.. what can cause this?
tried to take screenshot, but for some reason pic looks normal
and now it is normal, after i alt tabed.. odd
and its shit again after tabing in again. haha
Sounds like a hardware issue
Either the GPU, video cable or the monitor
You can try to replace the cable or try a different monitor to rule things out.
What GPU do you have, if I may ask?
2080
its like some sort of hdr turn on and off. sometime its off, game looks normal. alt tab or restart game, hdr on and everything is over saturated, and on the red side
tarkov exclusive issue
also, just reinstalled the game. tho, that is related to fps issue. for some reason i get 10-30fps less then i did the first week after i got the 2080. have no idea why or what caused this drop in performance
Well, there is an hdr setting in the config file. You should find it in your Documents > EFT folder
Also double-check your nvidia control panel colour and monitor configurations to make sure everything is fine there
will it have any effect if i turn it off in config? checkeddrivers, multible times
I don't really know, but it is worth a try
is there any rules on stream sniping?
I don't know if it is mentioned in the rules of the game, but you shouldn't do that anyway
yea, thats why its been a while since i tweaked config. used to do it in alpha to turn off bloom. π
Hey guys so i looted this raider he had hk without the colimator, did someone loot him or just bug? the rest wasnt looted there were like 3 raiders
Is there something going on with the NA servers cause I tried to load into woods 3-4 different times and it kept saying server disconnected or it would be loading player for 5+ minutes
Can anyone help me with this sound bug? It sounds like everything is really far away in game and nothing seems to work
This is the third time I have had this glitch happen, reinstalling worked the first two times but now it is not working.
Hey my EFT acting up ... I did a raid on shoreline and a lot of the walls were flicking .. should I restart my computer to see if it fixes the issue
i'd imagine just closing the game and reopening would fix it. If not, then yeah sure reboot the old 'pooter
Thank you @warm saddle
np, i hope it works
wtf is this bullshit game? I was stuck healing myself over and over and died because I wasn't actually healing my limbs.
FIX THAT SHIT PLS
I lost like 4 guns because of it.
welcome to tarkov
yeah, fucking kill me..
I scav back into the raid where I died by a 1shot by some unknown dude and then all of a sudden I can't heal after I get back to me and my buddies stuff.
its insane.
Ok, what were you healing yourself with @lucid urchin
Was it the AI2?
happens for any med
no
it was a car
at first then all meds
then an cheese, then a ifak
I couldn't finish healing anything
no they were full
Huh. I'm assuming they were rig'd or in your pocket too?
So uh, I have this problem where I'll go through a raid completely fine, and just lose connection randomly?
It boots me to the menu and I have to reconnect to the raid
Some times it'll happen mid gunfight and im cheated out of all my gear
Hi so i'm playing tarkov for a week now and i'm lvl 10
I play factory only and i'm quite good at it
I'm confident enough to go full gear and be 70% sure that i will return
What should i do next? quests, go to other maps and look for loot etc how do i progress
Play the game the way it is the most fun for you. You can try different things and just have a good time in Tarkov. I, for example, started as a noob, played full-gear for a few months after that, but switched to a very slow and chill play style without much gear in the end. I just took my time with pretty much everything I did, but didn't care too much about what I got out of the raid or whether I kill players or not.
Just try a few things to find the playstyle you feel the most comfortable with.
Thanks but i mean there is so much to do
Yes
Keys, places, quests
Just pick something randomly.
I wouldn't care about keys and "best" loot spots or routes at all, at least not that early on.
The quests are great imo. You can't go wrong with that.
Skier and Prapor should give you a great variety of mods and items, but you won't have many issues with the reputation if you do their quests.
Ragman is also great, but he already gives you a decent set of gear at LL1 already.
Mechanic has a lot of weapon mods, but most of them aren't really too useful early on. The same goes for Peacekeeper, they just become more and more useful the higher your level is and the more money you have.
Starting now
Nice!
I would recommend you to search at Interchange for items you need for quests.
You can find pretty much anything there if you search long enough.
It can be a bit complicated at first, but you are usually pretty safe if you take it a bit slower.
Yeah that's what I usually do
A map could be useful. If you can't buy them from Therapist, just look in the flea market.
You can also draw on them to make notes.
I have my iPad open with a map
That works just as well.
Thank you good sir :3
Sure, good luck in Tarkov!
Tarkov community is so nice
i bought standart edition 2 weeks ago but there still stands i didnt buy the game yet
that makes zero sense
@stoic kelp
@ one of the yellow name boys, they'll be able to help you.
Just contact the support either via email or by messaging @mellow tundra
reeeeee armor means nothing reeeeee
Depends on your play style
If you just run into the firefight and hold down the left mouse button then yes, it is pretty much useless.
lol I got sniped from BFE
first time running class 5 armor and I got shot where it was protecting
Im pretty sneaky beaky, but I was in an openish area
but thats also how woods goes, just frustrating lol
Snipers can easily penetrate armour and kill you. That's Tarkov for you, it can be quite frustrating at times, sadly.
yeah, hopefully the rendering fix thats coming will help with that. so when im in ccover, it will actually be cover
As long as you use certain foliage, it doesn't go away.
Also armor increases your chance of survival, doesn't guarantee it. As a long distance shooter, I've had level 3 helmets bounce rounds that pen level 6 armor.
does somebody have an idea of why Shoreline and Customs can crash the game when loading in as a PMC?
What are your specs? You can try to enable the auto ram cleaner ingame and check your game files for issues and clear the cache using the launcher first.
Is it possible to talk to a customer support rep? I no longer have access to the email registered to my tarkov account due to it being a work email and the company has gone into administration and shutdown email services.
You can try to contact the support either via email or by contacting @mellow tundra
cheers
Any admins online
Just @ the modmail
hi
do you need privs to stream into a channel?
why would you do that anyways
where can i report bug?
How do I get PMC?
@ocean pivot when you click start you can choose PMC OR SCAV
@ocean pivot you talk about the role on discord?
YE
@vivid briar you can report bugs in the launcher
@teal rose i will do that then
It should be near the server selection button.
thank you
π
how do i get the pmc discord role?
@mystic elk
Go through the #news-setup and #521628660298678283 channels.
You can try to check your game files for issues and clear the cache using the dropdown menu in the launcher.
Just do it when you have time, no rush.
Do what I wrote and make sure all your drivers (graphics, chipset, audio, lan) are up-to-date.
Is there any error message?
There is a drop down menu in the launcher near your username
That's fine.
Check the game files for issues. You can do that using the same drop down menu.
Your drivers could still be outdated or broken even if your hardware is fine btw. π
Alright.
You can try SFC /Scannow in an admin command prompt. That will check for issues on your OS and repairs them.
You can also try to enable the auto ram cleaner ingame.
You need to take a look into the log file to check what the issue is. Please don't send any screenshots or information from the log file here. Your best friend is the search engine of your choice or any tech-related forum, discord-server or irc-channel you trust. And no, rebooting will most likely not fix it, sadly.
You either need to fix the broken things manually, or you reinstall your whole OS. I recommend you to completely reinstall all driver software first, including graphics, chipset, sound and lan drivers.
Make sure you also remove the driver control software (geforce experience or radeon software, for example). You can find the chipset, sound and lan drivers on the manufacturers page of your motherboard.
I'm a linux person, so my answer is obviously "Windows Β―_(γ)_/Β―" π It just happens, things can randomly break for no obvious reason. Reinstalling the drivers should fix it in most cases.
Nice π
whatsup
normally someone in needs posts why
So, I tried buying the game last night.
normally someone in needs posts why
His messages are comign in slow
It took me to an offsite webpage after I clicked purchse.
Sorry about that, discord crashed.
HE restarted his pc
Basically, I bought the game last night and it took me to an offsite page to verify that it was my card.
It said to tell me the number they temporairly charged my account with.
Yeah, we all had to do that
If it doesnt like your card just paypal
Atleast it said it canceled it.
It still charged my card 20 minutes later
and didn't give me the game.
So find the code that they send you in your email and input the code
I didn't get an email.
check every folder, spam etc
Nothing
Did xsolla send you any Proof of Purchase
You should contact the support either via email or by messaging @mellow tundra .
Modmail didn't do anything.
I already talked to them.
Support was contacted but still haven't replied.
<@&521631248536305664> hasn't responded either.
it is just one person, sadly.
You cant say Damiano never responded when you never contacted him
Who's that.
The only person with the tech support role
Yeah, staff or people with red or yellow colour rarely respond to DMs. The best thing you can do is to wait for the support to respond via email, sadly. You can also try to contact xsolla, but the chances to get a response from them are very small from what I've heard.
But it's weird that you didn't get far with the modmail. It has been merged with the ticket system, which is pretty much another way to contact the official support.
Anyone know this error Backend Error: unable to complete connection to SSL?
Been Arguing with support for over 1 month now for my issues that i can finally get to the launcher of the game and i get to it and now i get this error
@fiery warren check your firewall and router settings and make sure your network driver and hardware is fine/up-to-date. Also try to check your os for issues using SFC /Scannow in an admin command prompt. All that to make sure there is no issue on your end about hardware and os setup.
i done everything i was told to do in support lol
What else did you try?
everything is off i did the SFc/scannow etc
they told me to type some shit in my cmd promts etc they said this is bad i DID the DMz route also turned it on thru my router
SInce 08/03/19 i been in contact with them lol.
also what i tried
Did they tell you to ping that specific IP?
yes Please, send us screenshots of results of following commands:
netsh interface ipv4 show subinterfaces
ping -n 2 -l 1400 -f 176.99.3.83
ping -n 2 -l 1472 -f 176.99.3.83
Thank you for contacting us!
Respectfully yours, the Escape from Tarkov support service.
I assume you also tried to disable your router and windows firewall at the same time?
yes they are Still currently off it finally let me get to the Luancher without a error i push play now i get that issue lol
You can't open the launcher with your windows firewall enabled?
no i get a different error complety after i turned on my firewall and off dmz.
it could just be the dmz i can see if i can enable firewall now i guess didn't try that but the ssl error still would be the same i assume
Does anyone else in your home manage your network or computer?
no.
Or is there anything else between you and your router, like a raspberry pi with pihole, for example?
Or a managed network switch.
No the router goes straight to my computer network etc i don't have any of them.
just really confused lol
Alright, were you the person that only had the issue on the main PC?
like the error i get when i launch the game is literally contact the support on the forum with the backen error
i'm the only 1 that has this issue yes i can play any other game just not eft..
Is it possible for you to try it on a different computer? That way we could try to figure out whether it is an issue of your network or your computer. I will be back in a few minutes.
Btw. I can't reach the IP the support gave you, either π
i get the first launcher issue on different computers then have to turn firewall off etc again i have attempted to play on my brothers computer but i get the same issue i have Fiber Internet i am not sure what the problem is tbh.
YEa they told me Hello,
100% packets loss is not a good sign. Have you actually tried tethering (using your mobile phone as modem)? Do you have admin access to your router/modem? Do you have any additional firewalls/antivirus software?
Are you able to reset your router? There is definitely an issue with your home network.
Factory reset
yea idk i guess i have to contact the internet provider i have fiber etc but i guess i have to let them do it i can't find the factory reset on my side tbh.
Hopefully it's just a simple reset will work but i have never had this issue or know anyone who's had this much of a issue tbh. over 1month
lol funny i can play EFT with only thru a VPN lol
anybody know how to fix error 214 trying to login even after resetting pw? still locked out of my acct
@jade aspen You never contacted us in Modmail.
hello, for some reason i am banned on the forums and was wondering how i can resolve that? I have 0 clue as to why i'd be banned either!
@brazen relic Contact support.
can someone help me with the alt+tab problem on tarkov
Dont use fullscreen
uncheck full screen in the ingame settings and click window borderless in the launcher settings
Hello! I loaded in a PMC run of Factory. I tabbed out while loading in, but as soon as I loaded into the map and tabbed back in, my screen went black. I could still hear what was going on around me, hear me moving or turning when I did so. The ESC menu worked fine, and so did the inventory menus. Tabbing out and back in again showed me a single frame of what I saw when i spawned before going completely black again. Any way to fix this when it happens, or prevent it from happening other than not tabbing out?
That's just a known issue when alt tabbing?
Used to be for me any alt tab would crash it in full screen. Then moved to Window borderless stopped all but still never tried to alt tab when loading in a raid
Okay well thanks, since it takes a minute or two to load in I like to check my maps during that time. I guess I just, won't in the future
hi! i experience a weird issue. for some time now i get a error when trying to send bug report
You can try to reinstall the launcher, of course. You can also try to contact them directly via email, if you are sure the issue is not on your end: support@battlestategames.com
yea, seems to happen at random. or im getting erro, but report is sent. im not sure yet xD
hey can you guys fix your game? i got shot from an ai I ran from and apparently my gun wasnt working. my friend says i was walking in place. like this is the 5th time this has happened fix the fucking bugs please
Easy just dont desync
That is pure connection issue, so check it first on your end?
can you guys fix your game
there aren't any devs here
hey guys i have a question for a buddy of mine who bought the game his launcher wont let him install the game it keeps stopping at 47% says some client file issue anyone know any way to fix that
best bullet for glock???
@sick solar he just needs to hit retry every time it pops up.
You can think of it as a "continue" button.
@keen vine depends on your needs.. There is AP if you have a lot of money and want to penetrate armour faster. There is luger and rip if you want to kill unarmoured targets faster. I personally always use PST because it is a great balance between penetration, damage and price imo and I had huge success with it so far.
Thank you @teal rose i think im going PST cause im gonna do labs
Make sure you take enough rounds with you. I always go with 2-3 additional magazines and a full 50-round stack. I am using the ammo with 30-round magazines and a saiga-9/pp-19.
Should work just as well.
one extra 50 round mags?
I meant 50 additional unloaded rounds with "50-round stack", if you mean that.
yea like i got a stack of bullets and then one extra mag
Sounds good. π
Can I get Support?
I'm having trouble getting verification email to log into my account.
If you are sure the email didn't get stuck in a spam folder, for example, you can contact the support either via email (support@battlestategames.com) or by messaging @mellow tundra
Will do, thanks ViRazy.
Server ID 264T, nades aren't exploding, doors remain shut, and when elevator called, nothing happens
And parking doesn't work when attempted to open, server is Miami 3
Okay. I wish people would just read the top caption before posting in here. For those who haven't let me post it for you: "General chat about issues to get help about EfT, your account or this server !" There are no devs here, and they can't just fix massive server issues, this is a Discord server, as you can see it's a bunch of Community staff. You posting server ID's and giving your server name and shit, nothing is going to happen, if your stuff is bugged, and you can't extract, make a ticket to ACTUAL support via their website.
@prisma flame
Sheesh ok man
Didn't mean to come off as a dick. But my point stands
You should send a bug report using the launcher.
Believe me, we would all LOVE to have a live chat to speak to devs and get instant feedback on bugs and what not, but sadly with a game this large it just isn't possible, tickets/bug reports via launcher are your best ways to go.
@prisma flame
Whenever everything appears to just not work, huddle yourself in a corner, then Alt + F4 and reconnect.
is there a way to fix the map turning white when i zoom into it
I found the exact same issue just a few hours ago. You should report it using the launcher.
kk will do
Yo user mango on trio alpha has access to my computer's camera. He described what I looked like.
Message @mellow tundra
not my fault you stream with webcam @gleaming bone
Actually yeah this dude is right lmao
@gleaming bone If we go to your twitch we can see your streams and you used your webcam there
You merely got trolled by this dude 
@Techno Frost#6106 in game?
File a support ticket to bsg
info@battlestategames.com I belive is the email?
Did you let a friend use your account?
Or check their website to be sure
Also yeah, did you share ur account?
Did you use macros?
Did you use reshade?
Did you buy the game from somewhere else than their website?
@vivid briar
ReShade isn't bannable. ||even though it should be.||
@formal dagger it isn't supposed to be bannable but idk, maybe with this new BattlEye thingy
Even tho that's only supposed to stop u from launching the game with reshade
What did u have running in the background
And other questions?
Account sharing? Place of purchase?
Macros maybe?
Hmm
Ever bought or sold items for irl cash?
youre reshades software doing only reshade else it a ban!?
if the reshade software is doing somethings else than reshade battleye ban right now
not the reshade the software used
a lot of people are using reshade and doesnt have problem to play eft
@vivid briar older version work
can anyone help me with this?
you can use nvidia game filters to achieve a similar effect to reshade.
One question, does anyone get this issue with not being able to see through certain doorways when you're a certain distance away?
It looks almost like a shadow is covering the entrance for some reason. Most commonly found this on labs.
Perhaps it's ambient occlusion related?
Sounds should be a priority over all
They also have other priorities. Reworking sound is a huge task and takes much longer and much more resources than many people think. They also need to make sure everything works really well and without issues together with steam audio.
@stiff spruce It means that now you need VPN to go on the forum, welcome to the club
They also need to utilize and get used to new and improved features of the new engine version, which takes a while.
Does the new engine will change anything related to sounds ?
I don't know what the unity team did for their default sound system since 5.something (the old version EFT used/uses), but the EFT devs create a lot of systems on their own from what I know.
But yes, it will improve a lot of things.
You can be sure the unity upgrade will at least improve sound compatibility, stability and quality.
i don't feel like Squad or Rust had any changes of their sounds while patching new unity
They had an crazy stability but sounds were like same
Well, that means they didn't have to care about it too much. If developers create a system that works pretty much the same on old and new engine versions, there won't be a noticable difference.
Exactly, that's why I think BSG will need to rework entirely sounds. Because it's not working now
So it won't get better with new unity
Well, they will do that after 0.12 from what I heard/know.
But the engine upgrade will definitely give them much more freedom and allow them to utilize new and improved features.
..but for that they need to get everything else working on the new engine, which will be in 0.12
VOIP was most likely already being worked on before they moved to the new unity version and got the first iteration of sound improvements done (which was in 0.11.something iirc).
Hello, my launcher loads very slowly and ends with "operation timed out."
I uninstalled and reinstalled the launcher...same error occurs.
It will not launch the game.
Do you have anything running between your PC and the router/internet, like a VPN or something like a raspberry pi with pihole?
why can i not see into elbow if i am on the opposite cus it goes black
what
if i am in opposite elbow when i scope in it just goes rlly dark how do i fix ?
swap guns and swap back
or sometimes you need to shoot or mess with your scope a little bit
like change the magnification or zeroing
Sorry, but I have no idea what you are talking about.
Do scopes just not work for you at all?
A screenshot of the issue would probably help.
nah its just rlly dark if i ads to elbow
Do you mean the backup scope?
Do you mean you can't see through the big scope if you are looking through the sight either on top of the big scope or on the 45Β° mount? If so, that is just the way magnifiers/scopes work.
If you take a long pipe and try to look through when you tilt it a bit, you won't see anything. π
Okay if im im using a valday scope i cant see into elbow from opposite elbow if i ads so its rlly hard to get a kill
Give me a few minutes, so you can show me ingame.. I have absolutely no idea what you are talking about.
okay ima go have a shit and when i come back we can go into a raid if u want
hes getting a lighting bug
light hanger in labs or something is really dark
when he goes ads its like all the lights turned off
Oh, then he should check his game files for issues using the launcher.
If that doesn't help, he could try to play around with his settings.
its a server side thing im pretty sure so it wouldn't be him I don't think
I find just interacter with the weapon sometimes fixes it
interacting*
Things like that are definitely not server side. My guess would be the broken occlusion culling, so he could try to play around with the LOD quality.
I find i get it alot with certain scopes so idk if its that
like the validay with the 1X and the 4X i get it alot with
Yeah, sounds exactly like an occlusion culling issue.
ya I guess you'r right what would the LOD do to that tho?
It affects the details and amount of objects based on specific distances.
so couldn't he just mess with render distance instead of textures?
Occlusion culling has not much to do with textures directly, but rather the models used for objects
Super Zucc already explained the issue, so there is no need for that anymore. π
Check your files for issues using the launcher and just play around with your settings, especially with LOD quality.
so wat do i need to do ?
There is a drop down menu in your game launcher near your username. There you should clear your cache and check the game for issues.
Yes
oka cool
is FPS tied to ping?
No.
Am i only one that when i tab out the the game it crashed
Try to set the window mode to "windowed fullscreen" or "borderless windowed" in the launcher settings.
^Fullscreen and when loading into a raid and alt tapping typically crashes
Upgraded to a rtx 2070 today, installed the current drivers and now my game wont load past "Loading Map 100%"
Ive tried in both full screen and windowed mode
That happens to like everything, freezing on loading map 100% should only last 10 seconds
its a lot longer than that π¦
You upgrade the rest of your pc
lmao the rest is perfectly fine
and what is the rest
Yeah that shouldn't be an issue. You should try to clear the cache and check your game files for issues. Also make sure all your drivers are updated and the drivers of your old GPU aren't there anymore. One thing that is important even with 32GB of RAM: Make sure you have your "virtual memory" set to automatic, otherwise windows and other software complain even if they don't use it.
@hidden bloom Did you contact support yet?
I don't know what "Playstv" is, but if it is a recording software, you should try to capture the whole monitor instead of just the window/game.
lol use something else to record? What even is playstv?
wondering. anyone else experience game freezes up while loading menu's? seems to be random, sometime i need to log out of windows 2-3 times before i finally get to play. other times, its fone
tough about it being my oc, but my gpu dosent have time to ramp up before it freez
Try the command SFC /Scannow in an admin command prompt and make sure all your drivers are updated and fine. You can also try to clear your cache and check your game files for issues using the launcher.
ok
its not a driver issue, etc. its been like this for ages. think it started around patch 11
so, wonder if im the only one experiencing this. like ingame chat hasnt worked for me since about a year. seems to be only me
wondering why i can not select servers in the game... always reverts back to auto... even when i click a server nothing checks off....
So every other map but labs will load for me. Labs gets stuck on Loading Map 100% and then the app stops responding
Are yβall crashing? Every time you try and load In?
Same, and then it just crashes
Yep
Ive had this happen before and it just resolved itself without me doing anything
So hopefully that happens again
I even deleted and re-downloaded tarkov
And it still was happening?
yeah
can we get a ban for @vivid briar for mic spamming multiple channels
Now when I load in itβs just black screen
I need help
I just told the game to go window mode, but i cant see the bottom bar where the options are
I literally cant see it because of my windows bottom bar
And i cant change it from the launcher, what do i do?
What prevents you from changing it to fullscreen or borderless window in the launcher?
I cant see the bottom of the game
Where the options bar is set
Now i changed that by restarting my account, but i didnt find out any other way to do it
its Alt+Enter
@errant moon if you can proof it with a video
On Taobao, some people are selling offline mode Tarkov from 2.81 USD to 5.62 USD
Is that means they are selling pirated software version Tarkov
How do I report to BSG?
@young dagger
First, remove the link. Second, just DM @mellow tundra and someone will get you sorted.
Is the game working for anyone?
People say that i shout dismantle the guns i wanna sell and sell it to skier/mechanic
is it not more worth to sell in intact in the flea marcket? π€
market
how do you get the news role? i've been unable to find it with search.
Quick question. My pal is gettin stuff back from labs by insuring his gear via therapist. I thought you cant get that gear back no matter what, or is that a new thing ive missed?
You can get stuff back from labs
therapist?
Every time I tried doing it .it didnβt do it
yk what? Imma go on labs, throw 2 pistols out one insured via therapist and one via prapor and see if one of them comes back
Are you sure the gear has been lost on labs?
Thatβs a good shout
Alright, then try to replicate it with proof and report it using the launcher.. I am sure that would be a bug.
Pff if i manage to replicate a bug, call me god alright?
We will see π
Yea mate
alright, now we have to w a i t
At least it is therapist, so it "only" takes 12 hours.

You 100% shouldn't be getting stuff back from Labs.
If it's true though, that's super funny
So after uninstalling and reinstalling my game twice, as well as uninstalling all the MSI software i finally got my game to work properly and am able to load into labs
Uhm, I found body at Interchange and see he got full inventory of Milk. So do you thing item dublicating is still possible or what the heck I just witnessed?
You found a meme.
Okey last time I see that, though someone just took wrong backbag.
Can someone please check LG chat.
Please, don't use caps like that
If you are glitched on a room you have two options: 1. Disconnect and connect again. 2. Exit the match.
I encourage you to send a ticket to support with screenshots and logs in case it isn't a know bug so they can fix it (remember we are in beta testing)
are there hacks in the game right now? been spawn killed 2 times almost instantly now on labs full gear
and prefired from across the map etc
Oblvy like all games yes idiots hack, you dying on spawn isnt a hack
labs being a small map its pretty to take a decent power scope and snipe you
ya but can they prefire us instantly with that sniper rifle and scope? whilst we were prone looking at them down the hallway and they have no cover what so ever and just casually walk up the stairs instantly prefire kill us? i dont think that is possible with the current lack of sensitivity scaling on long and even medium range scopes, and even if it is then clearly we need some better in game settings for scope sensitivity scaling.
that was just weird then the guys who killed us at spawn rushed us with grenades he didnt think i was there ran in i put 30 round of 995 into his back he didnt die threw a grenade at both him and his buddies and he didnt die then just 1 tapped me no problem thats been happening so often too
no matter how defensively or careful you play
I never had issues like that and I always play really slow and quiet. They probably just heard something that was enough to figure out where you are.
Something worth doing is just asking the killer.. It helped me understanding weird situations quite often.
people hold common areas
why cant i change servers?
my friends are in seattle and i cant swap to their server (im in asia)
There's a ping limit.
Also depending on the purchased version, you're locked to certain servers.
Just join their group and that avoids it
You play on servers selected by group leader
FYI, 5x2 weapon box on shoreline (scav island) can get you perma trapped in the corner/ground with disconnect as your only option
@lavish comet
Send a bug report on the launcher
Im getting so many crashes i cant go in a raid can someone help me ?
So, are Audio Enhancing programs not bannable?
This one I use, You can change dynamics and fidelity to get clearer and louder sound, so it's basically a pair of sordins lmfao
I donβt see why it would be, itβs not like youβre changing game files.
Please remove that message, because it can contain important account data..
Contact us in mod mail, weβll help you there.
What's the issue exactly?
When map loading im getting instant crash without any error
What did you try already?
anyone know if theirs some way to be able to alt+tab easier in this game?
switch to borderless windowed
^
Alt+enter
quick question, is changing the background of the launcher (Battlestate Games\BsgLauncher\Content\img) etc forbidden (aka will I get beaned)?
Yeah do it via the launcher @twilit geyser
pardon?
Log in
@twilit geyser You have to login.
oh alright
So, Iβve reacted to all Thats available, nothing else showed up for me.
React bots working are once in a blue moon
Yep
Just @ one of mods theyβll help you
I would say youβd need to accept the rules first and then try but idk
I already did everything.
How to install game on other partition than C: drive? I selected D but only launcher had ben installed on it
@flint helm in your launcher settings.
thank you!
You can just move the EFT game folder and point to it using "Set the path to existing game installation".
I'll do like this
If you reinstall the game, you can choose the folder in the window that pops up.
i just got out of raid (i lived) and all my stuff is uninsured. should i submit a bug report?
@pale steppe Yes
It's very important. Always send bug reports when you may encounter a bug.
ok
Thanks!
do i leave all the logs checked?
HELP
!
NIKITA
i went into labs with 1350lb of gear and it giveing me this screen
Yeah you crashed the server or it literally wonβt load because of all the shit
You done fucked yer self
but i cant seem too enter
Yeah because of the insane amount of crap you brought
its over 1000000 roubles worth of gear
Because it needs to load every single item
Which it might given long enough
But you sol
but im not SOL
i cannot play the game
HELP
i cannot play the game that i payed 145 united states dollers for
where can i get a refund
?
I just said why you canβt you.
You read the tos and eula and agreed to their terms and read where in them they say no refunds
that will not hold up in a court of law. regardless of what a Eula or terms of service requires me too accept.
indeed it is foreign , so perhaps i shall see
regardless of that i am disappointed in a game that allows you too collect gear and yet is unable too render that gear useful in it's simulated environment as intended by the developers of said game.
yet alone allow me too enter that environment in which i would be able to use that gear
cry in a corner
this is the support chat, if you have nothing too contribute then answer not.
it "contributed" little if nothing, and is a measure of your being.
if crying in a corner is your solution too problems you must have a dreary existence @lost wave
are you still talking?
i pity you
It is your fault that you brought all that gear into a raid
^
You creating a problem and subsequently complaining for a refund
Yeah thatβs a pro gamer move
this game centers around being able too use what i gain from raids
otherwise the notion of out of raid inventory is rendered useless
No you bring a normal amount gear not whatever consistent of the 200kg of shit you brought
"for me at least" lol
so i am laughed at in support chat
aye
Again you causing a stupid problem isnβt grounds for gib me money cause I did something stupid
IS SAID
regardless
we are no longer talking about refunds
i am saying that if i cannot bring the gear i claim from raids into a raid then it is problematic
Who thought it was a smart idea to bring whatever consisted of 2000kg of gear into a raid
and i require assistance in solving this issue
if you have no answer that is usefull then say nothing
gave you one solution ages ago but you went ballistic
Man this is some r/whoosh material
I literally said in my first message a solution
its clearly over your head and the game developers
/r/FuckYouKaren
/r/iamverysmart
/r/woosh
so far
so that is what you have too say
aye pal
insults
not really
You did something stupid and it is no ones fault but yours
Fought us on the solution
And continued to deny any wrong doing
your solution is in conflict with the very concept of the game
well done
anyone else wish to argue with me
Easy solution donβt bring 2000kg of shit in a raid and failing to load in with said shit
how the fuck are you going to use that much gear in one raid
pointless question
no, not really
what i bring into the match is of no concern ,
yeah why don't you tell the people at https://www.reddit.com/r/Iamverysmart your problems and go away from here
wether i bring in a sniper and smg or pistol
well, if it causes your game to crash because its just too much for the game, then it is
Man this needs posted on r/woosh
it simpley does not let me into the raid
Shootemup899 you are insulting me
r/woosh
what does that have too do with battle states games "escape from tarkov' support channel assistance
so far 3 of you in this channel have provided me with no answer too my problem
simply ignoring the issue is not an answer
the answer was that you can't get a refund and the game can't load all the items, thats why it doesn't let you in a raid
alternatively go cry into a corner
the game is beta mate. it's not perfect. it's bound to have instabilities
either live with them or cry on the forums like a true gamer
literally, there is no point in continuing this conversation
either not overload the server or uninstall for the moment
crying in a corner solves nothing for me. but perhaps it does for you Ghibliq
dont take so much gear
useless
Ez clap
The solution
You
R/woosh
"useless"
was that an assessment of yourself or nah?
then go and write the email support or create a ticket on the Launcher, you'll get the exact same answers
Even if they respond while laughing at you
instead of all this pointless dithering
πππ
you'll get the same answer there only a tad more polite mate
you hold no answers
you'll get the exact same answers
You caused the problem I have a solution in my first message. What was so hard to understand
like i already said
Okay whineberg
cringe person
i expected more from the "support" discord chat in the official escape form Tarkov channel
i bet your classmates like you very much
We gave a solution donβt be stupid and bring that much gear and yet you still have the god damn nerve to be an ass
you gave me a dead end
Madcuzbad
and it solves nothing
Yes it solves everything
Not bringing a literal ton of gear will load you into a raid
i am done talking. perhaps i will find an answer elsewhere . where insults are not rendered so easily.
Lol no one is insulting you
Mate it's so easy look just type /kit starter
Youβre just so dense not being able to take the god damn solution to your problem that you caused
Yeah I wonder why
sue them
you played yourllself
"admin i lost my valuables pls gibe refund"
because i could not even enter the match
I DID NOT LOSE GEAR
the match never started
thought you said "it's all gone"
Then why moan mongo
i could not enter the match
inb4 attention deficit
i could not play the game
Yeah then stop crying
Well done you can read
this is the support chat
Want a gold star?
and i asked for help
Yeah but no one wants to help you
and no help was rendered
you asked for help
you received an answer
you proceeded to cry for thirty minutes and chose to be offended by everything
Literally anyone can go see my first few messages
Seems like we have all given answers it doesn't like
nice meme pal
your "help " was as good as Ghibliq's suggestion "cry ing a corner"
@static flower in your case you'll have to make a bug rep via launcher.
@static flower what was the original question?
That's not a question
and the raid never started
And didnβt load in because the sever wouldnβt load all his shit and proceeds to lose it all
this was the screen that i was faced with
tl;dr: "admin why am i crash when i overload gem, pls refund"
over and over i closed and restarted my client
only too be met with that screenshot
@fair spruce E
Yeah you have to subscribe or die to fix it
yeah Subscribing to DominantChris will fix it
what i want too know is how i might be able too enter a match with my gear
remove gear
no more no less
If you remove your legs then it could work
i am not talking too any of you but Ursagi
Stop trolling guys, this is not the channel for that
Just throw your gamma on the floor in labs and leave, you'll get it back in insurance and it should fix the problem
No one is, well didnβt start out as it NC
i am sorry but we provided an answer and he kept on complaining @signal pike
Now it went pure shit show
Yeah what @lost wave said
not that much
That doesnt mean you have to troll him
and i refuse
Yeah that is the only way to fix it
Not to bring 2000 kg of gear
Then uninstall system 32
this game reqires that i bring in what i need too servive
"reqires"
"several people are typing"
If you believe that then maybe this game isnβt for you
disagreeing with me is a matter of personal opinion
it's like you overloading a server with 7 niggilion requests and complain why it slumps, ask for a solution and when you get told not to spam request you are just oblivious to the solution, talk around the given solution and keep on nagging
The game can't have an opinion
Welp it being 0530 Iβm gonna bail before I do something to get banned
NC have fun
what do you want us to say "delete the flux compensator.exe.tmp file and your problem will be solved"?
@static flower Use ModMail or Game support if you need further assistance.
i've already sent 5 game crash files too them
Oh don't worry I'm bored of mongo boy
You know the devs and player support will just laugh at you
the game is beta for a reason
What the hell is going on here
so i hope they receive my problem and will respond appropriately . unlike some of the vile Cretans that dwell herein .
π ok
@static flower you will be consumed by pestilence and famine
Are you guys going to have a civil conversation or do I need to mute some people ? π
I see Noisy already told you to cut the trolling
I'm already bored of him so
as is your capacity @fair spruce
as i was saying , in a single Tarkov match , 4-16 players can load into match along side a map complete with all its textures along side a full loot table , yet i with some of my gear cannot seem too load into match, i received an error and lost it all with out ever so much as entering the map
shoot
dont
even speak
you tire me
with your nonsense
DONT
I still donβt believe you understand to donβt bring 1300kg of gear into a raid and load in. Thatβs literally impossible to do.
there are more COMPLEXITYS IN A SINGLE GOD DAMNED MAP THANALL THAT I HAVE EVER OWEN IN MY INVENTORY
why must you persist in your answer
@slow sphinx