#community-support

1 messages Β· Page 446 of 1

untold spear
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I cannot download the game

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it says I haven't purchased

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nvm I think its working now

fiery warren
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Hello i am having a problem with EFT i can't even launc the game anymore after i get these erors Error checking the launcher update
Error retrieving link to launcher package
The underlying connection was closed: An unexpected error occurred on a send.
Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
An existing connection was forcibly closed by the remote host

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Contacted support they said tether my connection to my phone lol ?

teal rose
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Did you already try what the support said?

static flower
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game still stutters during fights

lusty eagle
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It does for everybody. No client-side way to fix it.

static flower
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running a 1080ti, ryzen 1700x oc'd 1tb nvme m.2 with 16gb of 2800mgz ram

teal rose
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You can try to set the render distance to 1000, the shadow distance to 70-80 and the lod quality to 2. Also try to disable SSR and SSAO (NOT contact SSAO). All that should make it a bit better without sacrificing too much image quality

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It does not for me Orbb09 πŸ˜›

lusty eagle
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You're a god to not have any sturtters

tender path
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where is the best place to find salewa for therapist

fossil bloom
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if you really want to search them ingame, shoreline resort, some non locked rooms spawn them pretty often
but you could also just buy them off the flea

teal rose
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You can also search through the 5 pharmacies/medic areas on interchange. One near techlight, one near the phone shop near idea, one down the stairs at idea, Emercom and Mantis

thin sand
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Hi can someone help please my game worked fine yesterday and today it does not want to open

I dont get error message or anything it just launches and closes instantly

teal rose
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You can try to check your game files for issues and delete the cache. You can find the menu entries to do that in the dropdown menu near your username in the launcher

thin sand
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i just found the problem as i sent this message XD im real smart but thanks

teal rose
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Nice.

fiery warren
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yea i can't even get past launcher now the support hits me with a like 10 word support saying it's my fauly on my router side or teather my phone..

teal rose
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Try this command in an (admin) command prompt: SFC /Scannow

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It should repair issues of your windows OS if there are any

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You can also try to reset the router or turn off the firewall, if the command didn't help

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Also make sure you installed the LAN driver for your motherboard. You can find it on the manufacturers page of your motherboard

fast gorge
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Hello, I have a bug where my sound is glitched, and it sounds like everything is a floor below me. Please help.

teal rose
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Is it a new issue?

fast gorge
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Yes. It just happened, I was in raid and then when I exited to menu all the buttons started making a really weird sound.

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Its like the whole game, not just in game.

teal rose
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Microsoft screw up the audio for many games in one of the latest updates

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I read you can revert the update in the windows settings

fast gorge
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but it makes no sense how it would just start doing this :I oh well

teal rose
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That is windows for you Β―_(ツ)_/Β―

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If it doesn't help, you can try to check the game files for issues using the launcher. You can find the button for that in the dropdown menu near your username

fast gorge
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reinstalling the game worked.

teal rose
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Nice!

fading umbra
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What does blacklisted from lfg mean

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?

teal rose
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The person did something wrong in the lfg section or in the lfg voice channels and is not allowed to use them anymore

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At least that is what I would think

fading umbra
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Then why is he in the channel with me ?

teal rose
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Then it probably doesn't affect the voice channels

fading umbra
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kk

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ty

fiery warren
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Hello i am having a problem with EFT i can't even launc the game anymore after i get these erors Error checking the launcher update
Error retrieving link to launcher package
The underlying connection was closed: An unexpected error occurred on a send.
Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
An existing connection was forcibly closed by the remote host
I've done alot of things i still can't even get past the launcher now seems like it gets worse more things i try.

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I've turned off fire wall then relaunched the game nothing re installed etc.

latent oyster
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Hello , are you guys going to fix this AAR thing and the scavs not getting the loot after extracting ( getting reset as the loot status at the spawn time ) is been at least two weeks. Is getting annoying.

formal dagger
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There are no Devs here friend.

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@fiery warren
What have you done with your connection so far?

fiery warren
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i've turned off all firewalls on router and windows defender as recomeneded thru support and it still does not allow me thru the launcher at this point same error

formal dagger
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Have you DMZ'd your computer?

fiery warren
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no?

teal rose
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@fiery warren did you try what I wrote earlier?

fiery warren
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yea it says to make myself a admin etc after i began to do the sfc promt but it didn't allow me to use that command

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You must be an administrator running a console session in order to
use the sfc utility.

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i'm the only user on the computer is confusing

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even after i loke up admins i am a admin on the computer

teal rose
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You need to launch the command prompt as an admin. You can get the option to do that by right-clicking on the command-prompt entry in your start menu

quick quail
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Hello, the game is downloading slowly (250kb/s) and i have this error every x minutes "User Action Required (Unable to Load File) [Client.xxx.zip]"

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And I can't enable the peer-to-peer download mode

fiery warren
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Windows Resource Protection did not find any integrity violations.

teal rose
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@quick quail just hit retry whenever the box appears. Peer-to-peer isn't implemented, yet

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@fiery warren do you have a second pc in your network you can use to test if you get the issue there as well?

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To rule out whether it is an issue of your pc or not.

fiery warren
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trying it on another pc atm

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have no issues geting to the launcher on another computer..

vivid briar
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is there any way to cancel a reload? (SKS reload time is unbearable)

obsidian salmon
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left click

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does the same with shotguns

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mosin

granite beacon
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Every game for the past 6 days I lose connection to the server every 2-5 minutes

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While this happens my connection is stable and dont lose connection

formal dagger
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@granite beacon
What region are you in, and what server are you connected to?

granite beacon
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US

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for both

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@formal dagger

formal dagger
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No like

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On the launcher, do you have specific servers set or is it just set to auto?

granite beacon
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i jsut set it to washington (lowest ping)

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it was set to usa auto

formal dagger
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@granite beacon
Sometimes servers themselves can have issues, so rotating through manually selected servers can help.

granite beacon
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nope stil happened

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ill be playing all fine then itll just fade out and say connection lost

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@formal dagger

raven bloom
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hello guys

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if I buy a book with its in-game items

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will i have these items each time we have a wipe?

teal rose
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Yes

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You should be able to get them every time your account resets

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There could be an additional cooldown of two weeks, but I can't say for sure.

fossil bloom
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nah, you get them every wipe

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Also, second book in English when

raven bloom
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thanks guys πŸ™‚

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also yeah i want the second one

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those nvgs πŸ‘€

fossil bloom
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i just want to read the book

jaunty dirge
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hello there, i just bought the game today and when downloading it i get this error and it stops downloading
Unable to load the file "Client.0.11.7.4174.zip"

Unable to read data from the transport connection: The connection was closed.
help pls

jaunty dirge
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<@&521631248536305664>

teal rose
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Do you have a second pc you can try to install it on? Someone else had a similar issue and it worked on a different pc for that person

fading sable
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can someone help me with some graphics rendering problems?

teal rose
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What's the issue?

fading sable
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I can send you a pic

forest nova
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which keys do you need for shaking up teller?

teal rose
forest nova
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what about the 214 key

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i heard somethn about that

teal rose
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Key 203 spawns in room 214

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So you also need key 214 if you want to find key 203 yourself

forest nova
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i tried looking for key 214 where it was supposed to be but i didnt find it in the garages

teal rose
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Some keys have a low spawn chance or you were just unlucky

forest nova
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i guess

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taking a flashlight with me this time so i can search for it a bit better

teal rose
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Good luck! πŸ‘

forest nova
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ty

jaunty dirge
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i dont have a second pc

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are there any other options

teal rose
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You can try different things like resetting your router, disabling your firewall for a moment etc. to rule things out. Also try to run the launcher as an admin, I think that solved the issue for someone else before

waxen notch
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big problem one of the accounts i have purchased for a friend has recently stopped working and no longer says he even has the game

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where it would say welcome to the beta it now says "nothing pre-ordered"

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i have all three keys i bought and they all say redeemed but the game is gone off of the account

teal rose
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Did he buy it from the official website?

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BSG removed versions bought from third-party key-traders in the past when discovered.

flat mural
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anyone know why i cant put anything up for sale on the flea market

fading umbra
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Hello, why does almost every app including chrome closes itself when I launch the game from the laucher

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It's really anoying because Nvidia closes chrome restarts sometimes and discord does both

teal rose
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Do you run the game or launcher as an admin?

fading umbra
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If it doesn't have admin rights by default ,then no

teal rose
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Do the programs show any error messages?

blazing tartan
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My game sound feels like it has no bass...

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it isnt my speakers or subwofer

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all of a sudden my game sounds went fucky now it sounds weird

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a lot more clicky

fading umbra
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no error messages just a flicker and then almost everything either closes or restarts

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and when chrome restarts i usually watch yb and yb video goes green

teal rose
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Try to change your fullscreen mode to "borderless windowed" or "windowed fullscreen" using the launcher @fading umbra

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@blazing tartan could just be windows. They messed up the sound in many games with a recent update. I read you can revert the update using the settings

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If that doesn't help, make sure you installed the latest sound drivers for your motherboard, you can find them on the manufacturers website

blazing tartan
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probably windows

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it went fucky after update

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messed up my shadowplay visuals aswell

fading umbra
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Same here

blazing tartan
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yep was windows

fading umbra
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I meant only for the shadowplay

teal rose
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Did you try the different fullscreen mode?

fading umbra
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nah

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other ways tho?

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i'll try that rn

teal rose
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Well, from what you wrote, it seems like an issue that occurs when the game becomes fullscreen. Setting it to "windowed fullscreen" or "borderless windowed" could fix it in that case, because then it doesn't actually become fullscreen, but instead a window without borders that hovers on top of anything else. It has some other neat advantages as well

fading umbra
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I am curently using borderless

teal rose
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You used it all the time?

fading umbra
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yeah

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still does the same thing

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I've tried reinstalling

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Tried to switch

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run as admin too

teal rose
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There goes my theory then.. I don't really know then, sadly. You can try various things like updating or reinstalling your graphics driver and checking your os for issues using the command SFC /Scannow in an admin command prompt.

fading umbra
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soo performing a clean install is the way to go

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ok

fading umbra
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@teal rose Doing a clean install on graphics worked

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ty

waxen notch
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@teal rose but one of the other copies still works as well

knotty horizon
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hey guys, i have had tarkov for a while but i just bought it for my buddy hoping to play with him but he is having download issues its like 60kbps, and i remember when i downloaded it i had the same problem, any fixes in mind that could help me

teal rose
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Not that I know of @knotty horizon , just make sure there is nothing between him and the server like a VPN, for example. It could speed up after a while though. One thing to keep in mind: If an error box pops up about a file not being found, just hit "retry", it will just continue anyway.

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@waxen notch I don't know when exactly they remove them, but he should contact the support, either via the email/launcher or by contacting @mellow tundra here on this server.

vivid briar
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@teal rose @knotty horizon just a warning guys this happened to someone i know and might happen again, just wanna let you know their anti-cheat system can somehow detect your vpn as a cheat or something and get you banned....

teal rose
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Well, why would you use a VPN for EFT anyway?

robust spire
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i have a weird issue. thing its related to windows 10 hdr, or nvidia. turning off hdr dosent help tho.. colors in tarkov is way saturated, on the red side. iv had this issue before, but it went away. today, its back.. what can cause this?

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tried to take screenshot, but for some reason pic looks normal

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and now it is normal, after i alt tabed.. odd

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and its shit again after tabing in again. haha

teal rose
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Sounds like a hardware issue

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Either the GPU, video cable or the monitor

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You can try to replace the cable or try a different monitor to rule things out.

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What GPU do you have, if I may ask?

robust spire
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2080

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its like some sort of hdr turn on and off. sometime its off, game looks normal. alt tab or restart game, hdr on and everything is over saturated, and on the red side

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tarkov exclusive issue

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also, just reinstalled the game. tho, that is related to fps issue. for some reason i get 10-30fps less then i did the first week after i got the 2080. have no idea why or what caused this drop in performance

teal rose
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Well, there is an hdr setting in the config file. You should find it in your Documents > EFT folder

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Also double-check your nvidia control panel colour and monitor configurations to make sure everything is fine there

robust spire
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will it have any effect if i turn it off in config? checkeddrivers, multible times

teal rose
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I don't really know, but it is worth a try

faint sedge
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is there any rules on stream sniping?

teal rose
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I don't know if it is mentioned in the rules of the game, but you shouldn't do that anyway

robust spire
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yea, thats why its been a while since i tweaked config. used to do it in alpha to turn off bloom. πŸ˜›

tribal garden
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Hey guys so i looted this raider he had hk without the colimator, did someone loot him or just bug? the rest wasnt looted there were like 3 raiders

fossil bloom
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Happens, had that too twice by now

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sometimes they just don't have a sight at all

sharp canyon
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Is there something going on with the NA servers cause I tried to load into woods 3-4 different times and it kept saying server disconnected or it would be loading player for 5+ minutes

mossy wasp
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hello

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Hello

fast gorge
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Can anyone help me with this sound bug? It sounds like everything is really far away in game and nothing seems to work

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This is the third time I have had this glitch happen, reinstalling worked the first two times but now it is not working.

sleek moth
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Hey my EFT acting up ... I did a raid on shoreline and a lot of the walls were flicking .. should I restart my computer to see if it fixes the issue

warm saddle
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i'd imagine just closing the game and reopening would fix it. If not, then yeah sure reboot the old 'pooter

sleek moth
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Thank you @warm saddle

warm saddle
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np, i hope it works

sick ginkgo
lucid urchin
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wtf is this bullshit game? I was stuck healing myself over and over and died because I wasn't actually healing my limbs.

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FIX THAT SHIT PLS

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I lost like 4 guns because of it.

vivid briar
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welcome to tarkov

lucid urchin
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yeah, fucking kill me..

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I scav back into the raid where I died by a 1shot by some unknown dude and then all of a sudden I can't heal after I get back to me and my buddies stuff.

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its insane.

formal dagger
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Ok, what were you healing yourself with @lucid urchin
Was it the AI2?

vivid briar
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happens for any med

lucid urchin
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no

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it was a car

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at first then all meds

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then an cheese, then a ifak

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I couldn't finish healing anything

formal dagger
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Ohhh, so the meds are breaking then.

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Were they nearly empty?

lucid urchin
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no they were full

formal dagger
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Huh. I'm assuming they were rig'd or in your pocket too?

sonic kindle
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So uh, I have this problem where I'll go through a raid completely fine, and just lose connection randomly?

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It boots me to the menu and I have to reconnect to the raid

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Some times it'll happen mid gunfight and im cheated out of all my gear

late loom
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Hi so i'm playing tarkov for a week now and i'm lvl 10

I play factory only and i'm quite good at it

I'm confident enough to go full gear and be 70% sure that i will return

What should i do next? quests, go to other maps and look for loot etc how do i progress

teal rose
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Play the game the way it is the most fun for you. You can try different things and just have a good time in Tarkov. I, for example, started as a noob, played full-gear for a few months after that, but switched to a very slow and chill play style without much gear in the end. I just took my time with pretty much everything I did, but didn't care too much about what I got out of the raid or whether I kill players or not.

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Just try a few things to find the playstyle you feel the most comfortable with.

late loom
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Thanks but i mean there is so much to do

teal rose
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Yes

late loom
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Keys, places, quests

teal rose
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Just pick something randomly.

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I wouldn't care about keys and "best" loot spots or routes at all, at least not that early on.

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The quests are great imo. You can't go wrong with that.

late loom
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Will do this then

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Are there any particular traders I should go with first?

teal rose
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Skier and Prapor should give you a great variety of mods and items, but you won't have many issues with the reputation if you do their quests.

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Ragman is also great, but he already gives you a decent set of gear at LL1 already.

late loom
teal rose
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Mechanic has a lot of weapon mods, but most of them aren't really too useful early on. The same goes for Peacekeeper, they just become more and more useful the higher your level is and the more money you have.

late loom
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Starting now

teal rose
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Nice!

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I would recommend you to search at Interchange for items you need for quests.

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You can find pretty much anything there if you search long enough.

late loom
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Interchange hmm

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Seems dangerous

teal rose
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It can be a bit complicated at first, but you are usually pretty safe if you take it a bit slower.

late loom
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Yeah that's what I usually do

teal rose
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A map could be useful. If you can't buy them from Therapist, just look in the flea market.

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You can also draw on them to make notes.

late loom
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I have my iPad open with a map

teal rose
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That works just as well.

late loom
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Thank you good sir :3

teal rose
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Sure, good luck in Tarkov!

late loom
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Tarkov community is so nice

stoic kelp
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i bought standart edition 2 weeks ago but there still stands i didnt buy the game yet

green dew
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that makes zero sense

formal dagger
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@stoic kelp
@ one of the yellow name boys, they'll be able to help you.

teal rose
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Just contact the support either via email or by messaging @mellow tundra

sharp canyon
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reeeeee armor means nothing reeeeee

teal rose
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Depends on your play style

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If you just run into the firefight and hold down the left mouse button then yes, it is pretty much useless.

sharp canyon
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lol I got sniped from BFE

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first time running class 5 armor and I got shot where it was protecting

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Im pretty sneaky beaky, but I was in an openish area

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but thats also how woods goes, just frustrating lol

teal rose
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Snipers can easily penetrate armour and kill you. That's Tarkov for you, it can be quite frustrating at times, sadly.

sharp canyon
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yeah, hopefully the rendering fix thats coming will help with that. so when im in ccover, it will actually be cover

formal dagger
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As long as you use certain foliage, it doesn't go away.

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Also armor increases your chance of survival, doesn't guarantee it. As a long distance shooter, I've had level 3 helmets bounce rounds that pen level 6 armor.

forest anvil
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does somebody have an idea of why Shoreline and Customs can crash the game when loading in as a PMC?

teal rose
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What are your specs? You can try to enable the auto ram cleaner ingame and check your game files for issues and clear the cache using the launcher first.

tawny citrus
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Is it possible to talk to a customer support rep? I no longer have access to the email registered to my tarkov account due to it being a work email and the company has gone into administration and shutdown email services.

teal rose
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You can try to contact the support either via email or by contacting @mellow tundra

tawny citrus
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cheers

flat pivot
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Any admins online

formal dagger
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Just @ the modmail

flint wind
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hi

static breach
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do you need privs to stream into a channel?

fossil bloom
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why would you do that anyways

vivid briar
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where can i report bug?

ocean pivot
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How do I get PMC?

vivid briar
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@ocean pivot when you click start you can choose PMC OR SCAV

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@ocean pivot you talk about the role on discord?

ocean pivot
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YE

teal rose
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@vivid briar you can report bugs in the launcher

vivid briar
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@teal rose i will do that then

teal rose
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It should be near the server selection button.

vivid briar
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thank you

teal rose
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πŸ‘

mystic elk
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how do i get the pmc discord role?

formal dagger
teal rose
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You can try to check your game files for issues and clear the cache using the dropdown menu in the launcher.

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Just do it when you have time, no rush.

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Do what I wrote and make sure all your drivers (graphics, chipset, audio, lan) are up-to-date.

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Is there any error message?

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There is a drop down menu in the launcher near your username

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That's fine.

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Check the game files for issues. You can do that using the same drop down menu.

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Your drivers could still be outdated or broken even if your hardware is fine btw. πŸ˜‰

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Alright.

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You can try SFC /Scannow in an admin command prompt. That will check for issues on your OS and repairs them.

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You can also try to enable the auto ram cleaner ingame.

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You need to take a look into the log file to check what the issue is. Please don't send any screenshots or information from the log file here. Your best friend is the search engine of your choice or any tech-related forum, discord-server or irc-channel you trust. And no, rebooting will most likely not fix it, sadly.

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You either need to fix the broken things manually, or you reinstall your whole OS. I recommend you to completely reinstall all driver software first, including graphics, chipset, sound and lan drivers.

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Make sure you also remove the driver control software (geforce experience or radeon software, for example). You can find the chipset, sound and lan drivers on the manufacturers page of your motherboard.

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I'm a linux person, so my answer is obviously "Windows Β―_(ツ)_/Β―" πŸ˜› It just happens, things can randomly break for no obvious reason. Reinstalling the drivers should fix it in most cases.

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Nice πŸ˜„

jade aspen
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Hey.

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Is there anyone here? I need help.

wicked wasp
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whatsup

obsidian salmon
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normally someone in needs posts why

jade aspen
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So, I tried buying the game last night.

obsidian salmon
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normally someone in needs posts why

vivid ferry
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His messages are comign in slow

jade aspen
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It took me to an offsite webpage after I clicked purchse.

obsidian salmon
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xsolla

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uh huh

jade aspen
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Sorry about that, discord crashed.

vivid ferry
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HE restarted his pc

jade aspen
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Basically, I bought the game last night and it took me to an offsite page to verify that it was my card.

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It said to tell me the number they temporairly charged my account with.

obsidian salmon
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Yeah, we all had to do that

jade aspen
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I failed to verify it accidentally.

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And it canceled the order.

obsidian salmon
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If it doesnt like your card just paypal

jade aspen
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Atleast it said it canceled it.

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It still charged my card 20 minutes later

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and didn't give me the game.

obsidian salmon
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So find the code that they send you in your email and input the code

jade aspen
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I didn't get an email.

obsidian salmon
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check every folder, spam etc

jade aspen
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Nothing

obsidian salmon
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Did xsolla send you any Proof of Purchase

teal rose
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You should contact the support either via email or by messaging @mellow tundra .

jade aspen
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Modmail didn't do anything.

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I already talked to them.

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Support was contacted but still haven't replied.

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<@&521631248536305664> hasn't responded either.

teal rose
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it is just one person, sadly.

obsidian salmon
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You cant say Damiano never responded when you never contacted him

jade aspen
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Who's that.

teal rose
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The only person with the tech support role

jade aspen
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Oh yes, I contacted him.

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In DM's

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He hasn't responded.

teal rose
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Yeah, staff or people with red or yellow colour rarely respond to DMs. The best thing you can do is to wait for the support to respond via email, sadly. You can also try to contact xsolla, but the chances to get a response from them are very small from what I've heard.

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But it's weird that you didn't get far with the modmail. It has been merged with the ticket system, which is pretty much another way to contact the official support.

jade aspen
fiery warren
#

Anyone know this error Backend Error: unable to complete connection to SSL?

#

Been Arguing with support for over 1 month now for my issues that i can finally get to the launcher of the game and i get to it and now i get this error

teal rose
#

@fiery warren check your firewall and router settings and make sure your network driver and hardware is fine/up-to-date. Also try to check your os for issues using SFC /Scannow in an admin command prompt. All that to make sure there is no issue on your end about hardware and os setup.

fiery warren
teal rose
#

What else did you try?

fiery warren
#

they told me to type some shit in my cmd promts etc they said this is bad i DID the DMz route also turned it on thru my router

#

SInce 08/03/19 i been in contact with them lol.

teal rose
#

Did they tell you to ping that specific IP?

fiery warren
#

yes Please, send us screenshots of results of following commands:
netsh interface ipv4 show subinterfaces
ping -n 2 -l 1400 -f 176.99.3.83
ping -n 2 -l 1472 -f 176.99.3.83

Thank you for contacting us!
Respectfully yours, the Escape from Tarkov support service.

teal rose
#

I assume you also tried to disable your router and windows firewall at the same time?

fiery warren
#

yes they are Still currently off it finally let me get to the Luancher without a error i push play now i get that issue lol

teal rose
#

You can't open the launcher with your windows firewall enabled?

fiery warren
#

no i get a different error complety after i turned on my firewall and off dmz.

#

it could just be the dmz i can see if i can enable firewall now i guess didn't try that but the ssl error still would be the same i assume

teal rose
#

Does anyone else in your home manage your network or computer?

fiery warren
#

no.

teal rose
#

Or is there anything else between you and your router, like a raspberry pi with pihole, for example?

#

Or a managed network switch.

fiery warren
#

No the router goes straight to my computer network etc i don't have any of them.

#

just really confused lol

teal rose
#

Alright, were you the person that only had the issue on the main PC?

fiery warren
#

like the error i get when i launch the game is literally contact the support on the forum with the backen error

#

i'm the only 1 that has this issue yes i can play any other game just not eft..

teal rose
#

Is it possible for you to try it on a different computer? That way we could try to figure out whether it is an issue of your network or your computer. I will be back in a few minutes.

#

Btw. I can't reach the IP the support gave you, either πŸ˜›

fiery warren
#

i get the first launcher issue on different computers then have to turn firewall off etc again i have attempted to play on my brothers computer but i get the same issue i have Fiber Internet i am not sure what the problem is tbh.

#

YEa they told me Hello,
100% packets loss is not a good sign. Have you actually tried tethering (using your mobile phone as modem)? Do you have admin access to your router/modem? Do you have any additional firewalls/antivirus software?

teal rose
#

Are you able to reset your router? There is definitely an issue with your home network.

fiery warren
#

reset like unplug etc?

#

or trying to reset another way?

teal rose
#

Factory reset

fiery warren
#

yea idk i guess i have to contact the internet provider i have fiber etc but i guess i have to let them do it i can't find the factory reset on my side tbh.

#

Hopefully it's just a simple reset will work but i have never had this issue or know anyone who's had this much of a issue tbh. over 1month

fiery warren
#

lol funny i can play EFT with only thru a VPN lol

hot basalt
#

anybody know how to fix error 214 trying to login even after resetting pw? still locked out of my acct

unkempt crane
#

@jade aspen You never contacted us in Modmail.

obsidian salmon
#

me what a shocker

#

hi frenk

brazen relic
#

hello, for some reason i am banned on the forums and was wondering how i can resolve that? I have 0 clue as to why i'd be banned either!

unkempt crane
#

@brazen relic Contact support.

vivid briar
#

can someone help me with the alt+tab problem on tarkov

obsidian salmon
#

Dont use fullscreen

#

uncheck full screen in the ingame settings and click window borderless in the launcher settings

vivid briar
#

are they fixing this?

#

not really priority

#

thanks it worked ❀

fallen arrow
#

Hello! I loaded in a PMC run of Factory. I tabbed out while loading in, but as soon as I loaded into the map and tabbed back in, my screen went black. I could still hear what was going on around me, hear me moving or turning when I did so. The ESC menu worked fine, and so did the inventory menus. Tabbing out and back in again showed me a single frame of what I saw when i spawned before going completely black again. Any way to fix this when it happens, or prevent it from happening other than not tabbing out?

obsidian salmon
#

Alt tab when loading.....

#

Yeah don’t do that

fallen arrow
#

That's just a known issue when alt tabbing?

obsidian salmon
#

Used to be for me any alt tab would crash it in full screen. Then moved to Window borderless stopped all but still never tried to alt tab when loading in a raid

fallen arrow
#

Okay well thanks, since it takes a minute or two to load in I like to check my maps during that time. I guess I just, won't in the future

robust spire
#

hi! i experience a weird issue. for some time now i get a error when trying to send bug report

teal rose
#

You can try to reinstall the launcher, of course. You can also try to contact them directly via email, if you are sure the issue is not on your end: support@battlestategames.com

robust spire
#

yea, seems to happen at random. or im getting erro, but report is sent. im not sure yet xD

deft edge
#

hey can you guys fix your game? i got shot from an ai I ran from and apparently my gun wasnt working. my friend says i was walking in place. like this is the 5th time this has happened fix the fucking bugs please

obsidian salmon
#

Easy just dont desync

autumn fog
#

That is pure connection issue, so check it first on your end?

fossil bloom
#

can you guys fix your game
there aren't any devs here

vivid briar
#

Ahahahaha

#

You lagged out bro

#

You mad?

sick solar
#

hey guys i have a question for a buddy of mine who bought the game his launcher wont let him install the game it keeps stopping at 47% says some client file issue anyone know any way to fix that

keen vine
#

best bullet for glock???

teal rose
#

@sick solar he just needs to hit retry every time it pops up.

#

You can think of it as a "continue" button.

#

@keen vine depends on your needs.. There is AP if you have a lot of money and want to penetrate armour faster. There is luger and rip if you want to kill unarmoured targets faster. I personally always use PST because it is a great balance between penetration, damage and price imo and I had huge success with it so far.

keen vine
#

Thank you @teal rose i think im going PST cause im gonna do labs

teal rose
#

Make sure you take enough rounds with you. I always go with 2-3 additional magazines and a full 50-round stack. I am using the ammo with 30-round magazines and a saiga-9/pp-19.

keen vine
#

im using glock

#

been doing it with this guy we just go for gerg

teal rose
#

Should work just as well.

keen vine
#

one extra 50 round mags?

teal rose
#

I meant 50 additional unloaded rounds with "50-round stack", if you mean that.

keen vine
#

yea like i got a stack of bullets and then one extra mag

teal rose
#

Sounds good. πŸ‘

vast elbow
#

Can I get Support?

#

I'm having trouble getting verification email to log into my account.

teal rose
#

If you are sure the email didn't get stuck in a spam folder, for example, you can contact the support either via email (support@battlestategames.com) or by messaging @mellow tundra

vast elbow
#

Will do, thanks ViRazy.

prisma flame
#

Server ID 264T, nades aren't exploding, doors remain shut, and when elevator called, nothing happens

#

And parking doesn't work when attempted to open, server is Miami 3

vivid briar
#

Okay. I wish people would just read the top caption before posting in here. For those who haven't let me post it for you: "General chat about issues to get help about EfT, your account or this server !" There are no devs here, and they can't just fix massive server issues, this is a Discord server, as you can see it's a bunch of Community staff. You posting server ID's and giving your server name and shit, nothing is going to happen, if your stuff is bugged, and you can't extract, make a ticket to ACTUAL support via their website.

#

@prisma flame

prisma flame
#

Sheesh ok man

vivid briar
#

Didn't mean to come off as a dick. But my point stands

teal rose
#

You should send a bug report using the launcher.

vivid briar
#

Believe me, we would all LOVE to have a live chat to speak to devs and get instant feedback on bugs and what not, but sadly with a game this large it just isn't possible, tickets/bug reports via launcher are your best ways to go.

formal dagger
#

@prisma flame
Whenever everything appears to just not work, huddle yourself in a corner, then Alt + F4 and reconnect.

fair narwhal
#

is there a way to fix the map turning white when i zoom into it

teal rose
#

I found the exact same issue just a few hours ago. You should report it using the launcher.

fair narwhal
#

kk will do

gleaming bone
#

Yo user mango on trio alpha has access to my computer's camera. He described what I looked like.

formal dagger
#

Message @mellow tundra

keen plank
#

How'd he even

#

Like wot

boreal scroll
#

not my fault you stream with webcam @gleaming bone

keen plank
#

Actually yeah this dude is right lmao

#

@gleaming bone If we go to your twitch we can see your streams and you used your webcam there

#

You merely got trolled by this dude huh

#

@Techno Frost#6106 in game?

#

File a support ticket to bsg

formal dagger
#

Did you let a friend use your account?

keen plank
#

Or check their website to be sure

#

Also yeah, did you share ur account?
Did you use macros?
Did you use reshade?
Did you buy the game from somewhere else than their website?

#

@vivid briar

formal dagger
#

ReShade isn't bannable. ||even though it should be.||

keen plank
#

@formal dagger it isn't supposed to be bannable but idk, maybe with this new BattlEye thingy

#

Even tho that's only supposed to stop u from launching the game with reshade

#

What did u have running in the background

#

And other questions?

#

Account sharing? Place of purchase?

#

Macros maybe?

#

Hmm

#

Ever bought or sold items for irl cash?

vivid briar
#

youre reshades software doing only reshade else it a ban!?

keen plank
#

@vivid briar what?

#

Reshade isn't bannable

#

Not supposed to be yet

vivid briar
#

if the reshade software is doing somethings else than reshade battleye ban right now

#

not the reshade the software used

keen plank
#

@vivid briar But

#

BattlEye

#

Doesn't let u start the game

#

With reshade on

vivid briar
#

a lot of people are using reshade and doesnt have problem to play eft

keen plank
#

@vivid briar older version work

stiff spruce
drifting valve
#

you can use nvidia game filters to achieve a similar effect to reshade.

#

One question, does anyone get this issue with not being able to see through certain doorways when you're a certain distance away?

#

It looks almost like a shadow is covering the entrance for some reason. Most commonly found this on labs.

#

Perhaps it's ambient occlusion related?

quasi mural
#

BE needs update

#

Sounds need REWORK

teal rose
#

Sound will most likely be 0.13

#

BE.. who knows, it is currently in a testing phase.

quasi mural
#

Sounds should be a priority over all

teal rose
#

They also have other priorities. Reworking sound is a huge task and takes much longer and much more resources than many people think. They also need to make sure everything works really well and without issues together with steam audio.

quasi mural
#

@stiff spruce It means that now you need VPN to go on the forum, welcome to the club

teal rose
#

They also need to utilize and get used to new and improved features of the new engine version, which takes a while.

quasi mural
#

Does the new engine will change anything related to sounds ?

teal rose
#

I don't know what the unity team did for their default sound system since 5.something (the old version EFT used/uses), but the EFT devs create a lot of systems on their own from what I know.

#

But yes, it will improve a lot of things.

#

You can be sure the unity upgrade will at least improve sound compatibility, stability and quality.

quasi mural
#

i don't feel like Squad or Rust had any changes of their sounds while patching new unity

#

They had an crazy stability but sounds were like same

teal rose
#

Well, that means they didn't have to care about it too much. If developers create a system that works pretty much the same on old and new engine versions, there won't be a noticable difference.

quasi mural
#

Exactly, that's why I think BSG will need to rework entirely sounds. Because it's not working now

#

So it won't get better with new unity

teal rose
#

Well, they will do that after 0.12 from what I heard/know.

#

But the engine upgrade will definitely give them much more freedom and allow them to utilize new and improved features.

#

..but for that they need to get everything else working on the new engine, which will be in 0.12

quasi mural
#

They don't prioritize VOIP over overall sounds right ?

#

Map reworks are so long

teal rose
#

VOIP was most likely already being worked on before they moved to the new unity version and got the first iteration of sound improvements done (which was in 0.11.something iirc).

grave crypt
#

Hello, my launcher loads very slowly and ends with "operation timed out."

#

I uninstalled and reinstalled the launcher...same error occurs.

#

It will not launch the game.

teal rose
#

Do you have anything running between your PC and the router/internet, like a VPN or something like a raspberry pi with pihole?

wanton thicket
#

why can i not see into elbow if i am on the opposite cus it goes black

fossil bloom
#

what

wanton thicket
#

if i am in opposite elbow when i scope in it just goes rlly dark how do i fix ?

green dew
#

swap guns and swap back

#

or sometimes you need to shoot or mess with your scope a little bit

#

like change the magnification or zeroing

wanton thicket
#

nah i did

#

would it be my settings

teal rose
#

Sorry, but I have no idea what you are talking about.

#

Do scopes just not work for you at all?

#

A screenshot of the issue would probably help.

wanton thicket
#

nah its just rlly dark if i ads to elbow

teal rose
#

Do you mean the backup scope?

wanton thicket
#

i think it might be the render distance

#

wanna get ina raid ?

#

and ill show u

teal rose
#

Do you mean you can't see through the big scope if you are looking through the sight either on top of the big scope or on the 45Β° mount? If so, that is just the way magnifiers/scopes work.

#

If you take a long pipe and try to look through when you tilt it a bit, you won't see anything. πŸ™‚

wanton thicket
#

Okay if im im using a valday scope i cant see into elbow from opposite elbow if i ads so its rlly hard to get a kill

teal rose
#

Give me a few minutes, so you can show me ingame.. I have absolutely no idea what you are talking about.

wanton thicket
#

okay ima go have a shit and when i come back we can go into a raid if u want

green dew
#

hes getting a lighting bug

#

light hanger in labs or something is really dark

#

when he goes ads its like all the lights turned off

teal rose
#

Oh, then he should check his game files for issues using the launcher.

green dew
#

it happens

#

i find it gets fixed when i check chamber

#

idk why but it does

teal rose
#

If that doesn't help, he could try to play around with his settings.

green dew
#

its a server side thing im pretty sure so it wouldn't be him I don't think

#

I find just interacter with the weapon sometimes fixes it

#

interacting*

teal rose
#

Things like that are definitely not server side. My guess would be the broken occlusion culling, so he could try to play around with the LOD quality.

green dew
#

I find i get it alot with certain scopes so idk if its that

#

like the validay with the 1X and the 4X i get it alot with

teal rose
#

Yeah, sounds exactly like an occlusion culling issue.

green dew
#

ya I guess you'r right what would the LOD do to that tho?

teal rose
#

It affects the details and amount of objects based on specific distances.

green dew
#

so couldn't he just mess with render distance instead of textures?

wanton thicket
#

yo virazy add me

#

so we can do a raid in a sec

teal rose
#

Occlusion culling has not much to do with textures directly, but rather the models used for objects

#

Super Zucc already explained the issue, so there is no need for that anymore. πŸ™‚

#

Check your files for issues using the launcher and just play around with your settings, especially with LOD quality.

wanton thicket
#

so wat do i need to do ?

teal rose
#

There is a drop down menu in your game launcher near your username. There you should clear your cache and check the game for issues.

wanton thicket
#

oka

#

@teal rose Check Integrity yeah ?

teal rose
#

Yes

wanton thicket
#

oka cool

topaz cloak
#

is FPS tied to ping?

teal rose
#

No.

languid orbit
#

Am i only one that when i tab out the the game it crashed

teal rose
#

Try to set the window mode to "windowed fullscreen" or "borderless windowed" in the launcher settings.

obsidian salmon
#

^Fullscreen and when loading into a raid and alt tapping typically crashes

warm cairn
#

Upgraded to a rtx 2070 today, installed the current drivers and now my game wont load past "Loading Map 100%"

#

Ive tried in both full screen and windowed mode

obsidian salmon
#

That happens to like everything, freezing on loading map 100% should only last 10 seconds

warm cairn
#

its a lot longer than that 😦

obsidian salmon
#

You upgrade the rest of your pc

warm cairn
#

lmao the rest is perfectly fine

fossil bloom
#

and what is the rest

warm cairn
#

R5 2600x 32gb at 3200, 1tb ssd, 550 pau

#

psu

teal rose
#

Yeah that shouldn't be an issue. You should try to clear the cache and check your game files for issues. Also make sure all your drivers are updated and the drivers of your old GPU aren't there anymore. One thing that is important even with 32GB of RAM: Make sure you have your "virtual memory" set to automatic, otherwise windows and other software complain even if they don't use it.

hidden bloom
#

what do i do if the website says my ip is screwed up

#

can't even download the games

signal pike
#

@hidden bloom Did you contact support yet?

teal rose
#

I don't know what "Playstv" is, but if it is a recording software, you should try to capture the whole monitor instead of just the window/game.

vivid briar
#

lol use something else to record? What even is playstv?

robust spire
#

wondering. anyone else experience game freezes up while loading menu's? seems to be random, sometime i need to log out of windows 2-3 times before i finally get to play. other times, its fone

#

tough about it being my oc, but my gpu dosent have time to ramp up before it freez

teal rose
#

Try the command SFC /Scannow in an admin command prompt and make sure all your drivers are updated and fine. You can also try to clear your cache and check your game files for issues using the launcher.

robust spire
#

ok

#

its not a driver issue, etc. its been like this for ages. think it started around patch 11

#

so, wonder if im the only one experiencing this. like ingame chat hasnt worked for me since about a year. seems to be only me

shell mantle
#

wondering why i can not select servers in the game... always reverts back to auto... even when i click a server nothing checks off....

warm cairn
#

So every other map but labs will load for me. Labs gets stuck on Loading Map 100% and then the app stops responding

vocal raven
#

Are y’all crashing? Every time you try and load In?

warm cairn
#

It seems like that

#

My game gets to loading maps 100%

vocal raven
#

Same, and then it just crashes

warm cairn
#

Yep

#

Ive had this happen before and it just resolved itself without me doing anything

#

So hopefully that happens again

#

I even deleted and re-downloaded tarkov

vocal raven
#

And it still was happening?

warm cairn
#

yeah

errant moon
#

can we get a ban for @vivid briar for mic spamming multiple channels

vocal raven
#

Now when I load in it’s just black screen

uncut horizon
#

I need help

#

I just told the game to go window mode, but i cant see the bottom bar where the options are

#

I literally cant see it because of my windows bottom bar

#

And i cant change it from the launcher, what do i do?

teal rose
#

What prevents you from changing it to fullscreen or borderless window in the launcher?

uncut horizon
#

I cant see the bottom of the game

#

Where the options bar is set

#

Now i changed that by restarting my account, but i didnt find out any other way to do it

warm cairn
#

Alt+Shift i think will force it to windowed or fullscreen

#

@uncut horizon

vivid briar
#

its Alt+Enter

warm cairn
#

Oops thank you

#

I knew it was one or the other

fossil bloom
#

@errant moon if you can proof it with a video

young dagger
#

On Taobao, some people are selling offline mode Tarkov from 2.81 USD to 5.62 USD

#

Is that means they are selling pirated software version Tarkov

#

How do I report to BSG?

formal dagger
#

@young dagger
First, remove the link. Second, just DM @mellow tundra and someone will get you sorted.

uncut horizon
#

Oh, thank you @vivid briar & @warm cairn

#

It works with that

vocal raven
#

Is the game working for anyone?

uncut horizon
#

Yeah

#

For me and for the guys that are streaming rn

#

What happened to u?

rapid fractal
#

People say that i shout dismantle the guns i wanna sell and sell it to skier/mechanic

#

is it not more worth to sell in intact in the flea marcket? πŸ€”

#

market

static breach
#

how do you get the news role? i've been unable to find it with search.

obsidian salmon
quiet abyss
#

Quick question. My pal is gettin stuff back from labs by insuring his gear via therapist. I thought you cant get that gear back no matter what, or is that a new thing ive missed?

whole chasm
#

You can get stuff back from labs

quiet abyss
#

therapist?

whole chasm
#

Every time I tried doing it .it didn’t do it

quiet abyss
#

yk what? Imma go on labs, throw 2 pistols out one insured via therapist and one via prapor and see if one of them comes back

teal rose
#

Are you sure the gear has been lost on labs?

whole chasm
#

That’s a good shout

quiet abyss
#

yep

#

100% sure

#

it was the only round we played that day

teal rose
#

Alright, then try to replicate it with proof and report it using the launcher.. I am sure that would be a bug.

quiet abyss
#

Pff if i manage to replicate a bug, call me god alright?

teal rose
#

We will see πŸ˜›

whole chasm
#

Yea mate

quiet abyss
#

alright, now we have to w a i t

teal rose
#

At least it is therapist, so it "only" takes 12 hours.

formal dagger
#

eyesup
You 100% shouldn't be getting stuff back from Labs.

#

If it's true though, that's super funny

warm cairn
#

So after uninstalling and reinstalling my game twice, as well as uninstalling all the MSI software i finally got my game to work properly and am able to load into labs

limber bridge
#

Uhm, I found body at Interchange and see he got full inventory of Milk. So do you thing item dublicating is still possible or what the heck I just witnessed?

formal dagger
#

You found a meme.

limber bridge
#

Okey last time I see that, though someone just took wrong backbag.

flat pivot
#

Can someone please check LG chat.

signal pike
#

Please, don't use caps like that

#

If you are glitched on a room you have two options: 1. Disconnect and connect again. 2. Exit the match.

#

I encourage you to send a ticket to support with screenshots and logs in case it isn't a know bug so they can fix it (remember we are in beta testing)

sharp cypress
#

are there hacks in the game right now? been spawn killed 2 times almost instantly now on labs full gear

#

and prefired from across the map etc

obsidian salmon
#

Oblvy like all games yes idiots hack, you dying on spawn isnt a hack

#

labs being a small map its pretty to take a decent power scope and snipe you

sharp cypress
#

ya but can they prefire us instantly with that sniper rifle and scope? whilst we were prone looking at them down the hallway and they have no cover what so ever and just casually walk up the stairs instantly prefire kill us? i dont think that is possible with the current lack of sensitivity scaling on long and even medium range scopes, and even if it is then clearly we need some better in game settings for scope sensitivity scaling.

#

that was just weird then the guys who killed us at spawn rushed us with grenades he didnt think i was there ran in i put 30 round of 995 into his back he didnt die threw a grenade at both him and his buddies and he didnt die then just 1 tapped me no problem thats been happening so often too

#

no matter how defensively or careful you play

teal rose
#

I never had issues like that and I always play really slow and quiet. They probably just heard something that was enough to figure out where you are.

#

Something worth doing is just asking the killer.. It helped me understanding weird situations quite often.

obsidian salmon
#

people hold common areas

royal wharf
#

why cant i change servers?

#

my friends are in seattle and i cant swap to their server (im in asia)

formal dagger
#

There's a ping limit.

#

Also depending on the purchased version, you're locked to certain servers.

obsidian salmon
#

Just join their group and that avoids it

#

You play on servers selected by group leader

lavish comet
#

FYI, 5x2 weapon box on shoreline (scav island) can get you perma trapped in the corner/ground with disconnect as your only option

formal dagger
#

@lavish comet
Send a bug report on the launcher

fiery island
#

Im getting so many crashes i cant go in a raid can someone help me ?

vivid briar
#

So, are Audio Enhancing programs not bannable?

#

This one I use, You can change dynamics and fidelity to get clearer and louder sound, so it's basically a pair of sordins lmfao

obsidian salmon
#

I don’t see why it would be, it’s not like you’re changing game files.

teal rose
#

Please remove that message, because it can contain important account data..

unkempt crane
#

Contact us in mod mail, we’ll help you there.

teal rose
#

What's the issue exactly?

fiery island
#

When map loading im getting instant crash without any error

teal rose
#

What did you try already?

gray pilot
#

my audio is not working right

#

like the sounds are coming from everywhere

static flower
#

error 629

#

wtf is this shit

wraith sable
#

anyone know if theirs some way to be able to alt+tab easier in this game?

vivid briar
#

switch to borderless windowed

teal rose
#

^

vivid briar
#

Alt+enter

jade dove
#

quick question, is changing the background of the launcher (Battlestate Games\BsgLauncher\Content\img) etc forbidden (aka will I get beaned)?

twilit geyser
#

hey i have a bug report

#

this place gets you stuck and you cannot get out

obsidian salmon
#

Yeah do it via the launcher @twilit geyser

twilit geyser
#

pardon?

obsidian salmon
#

You don’t report bugs here

#

Do it through the launcher

twilit geyser
#

oh okay!

#

@brisk bane

obsidian salmon
#

Log in

brisk bane
#

@twilit geyser You have to login.

twilit geyser
#

oh alright

vivid briar
#

So, I’ve reacted to all Thats available, nothing else showed up for me.

obsidian salmon
#

React bots working are once in a blue moon

vivid briar
#

Yep

obsidian salmon
#

Just @ one of mods they’ll help you

#

I would say you’d need to accept the rules first and then try but idk

vivid briar
#

I already did everything.

flint helm
#

How to install game on other partition than C: drive? I selected D but only launcher had ben installed on it

teal rose
flint helm
#

thank you!

teal rose
#

You can just move the EFT game folder and point to it using "Set the path to existing game installation".

flint helm
#

I'll do like this

teal rose
#

If you reinstall the game, you can choose the folder in the window that pops up.

pale steppe
#

i just got out of raid (i lived) and all my stuff is uninsured. should i submit a bug report?

signal pike
#

@pale steppe Yes

#

It's very important. Always send bug reports when you may encounter a bug.

pale steppe
#

ok

signal pike
#

Thanks!

pale steppe
#

do i leave all the logs checked?

static flower
#

HELP

#

!

#

NIKITA

#

i went into labs with 1350lb of gear and it giveing me this screen

obsidian salmon
#

Yeah you crashed the server or it literally won’t load because of all the shit

static flower
#

server is running, my freinds are in it

obsidian salmon
#

You done fucked yer self

static flower
#

but i cant seem too enter

obsidian salmon
#

Yeah because of the insane amount of crap you brought

static flower
#

its over 1000000 roubles worth of gear

obsidian salmon
#

Because it needs to load every single item

#

Which it might given long enough

#

But you sol

static flower
#

but im not SOL

#

i cannot play the game

#

HELP

#

i cannot play the game that i payed 145 united states dollers for

#

where can i get a refund

#

?

obsidian salmon
#

I just said why you can’t you.
You read the tos and eula and agreed to their terms and read where in them they say no refunds

static flower
#

that will not hold up in a court of law. regardless of what a Eula or terms of service requires me too accept.

#

indeed it is foreign , so perhaps i shall see

#

regardless of that i am disappointed in a game that allows you too collect gear and yet is unable too render that gear useful in it's simulated environment as intended by the developers of said game.

#

yet alone allow me too enter that environment in which i would be able to use that gear

lost wave
#

cry in a corner

static flower
#

this is the support chat, if you have nothing too contribute then answer not.

lost wave
#

that was my contribution

#

valid solution to your problem mate

static flower
#

it "contributed" little if nothing, and is a measure of your being.

#

if crying in a corner is your solution too problems you must have a dreary existence @lost wave

lost wave
#

are you still talking?

static flower
#

i pity you

obsidian salmon
#

It is your fault that you brought all that gear into a raid

lost wave
#

^

obsidian salmon
#

You creating a problem and subsequently complaining for a refund

#

Yeah that’s a pro gamer move

static flower
#

so i should bring in nothing too raids

#

got it

lost wave
#

nice solution

#

why ask support if you already know the answer

static flower
#

this game centers around being able too use what i gain from raids

#

otherwise the notion of out of raid inventory is rendered useless

obsidian salmon
#

No you bring a normal amount gear not whatever consistent of the 200kg of shit you brought

static flower
#

THAT IS A NORMAL AMOUNT OF GEAR

#

for me at least

#

perhaps you dont do that

lost wave
#

"for me at least" lol

static flower
#

so i am laughed at in support chat

lost wave
#

aye

obsidian salmon
#

Again you causing a stupid problem isn’t grounds for gib me money cause I did something stupid

static flower
#

IS SAID

#

regardless

#

we are no longer talking about refunds

#

i am saying that if i cannot bring the gear i claim from raids into a raid then it is problematic

obsidian salmon
#

Who thought it was a smart idea to bring whatever consisted of 2000kg of gear into a raid

static flower
#

and i require assistance in solving this issue

#

if you have no answer that is usefull then say nothing

lost wave
#

gave you one solution ages ago but you went ballistic

obsidian salmon
#

Man this is some r/whoosh material

#

I literally said in my first message a solution

static flower
#

its clearly over your head and the game developers

lost wave
#

/r/FuckYouKaren
/r/iamverysmart
/r/woosh

so far

static flower
#

so that is what you have too say

lost wave
#

aye pal

static flower
#

insults

lost wave
#

not really

static flower
#

and ridicule

#

well done

obsidian salmon
#

You did something stupid and it is no ones fault but yours

#

Fought us on the solution

#

And continued to deny any wrong doing

static flower
#

your solution is in conflict with the very concept of the game

#

well done

#

anyone else wish to argue with me

obsidian salmon
#

Easy solution don’t bring 2000kg of shit in a raid and failing to load in with said shit

static flower
#

its gear

#

i was going too use it

fossil bloom
#

how the fuck are you going to use that much gear in one raid

static flower
#

pointless question

fossil bloom
#

no, not really

static flower
#

what i bring into the match is of no concern ,

lost wave
static flower
#

wether i bring in a sniper and smg or pistol

fossil bloom
#

well, if it causes your game to crash because its just too much for the game, then it is

static flower
#

Ghibliq

#

you have nothing too offer

#

the game did not crash

obsidian salmon
#

Man this needs posted on r/woosh

static flower
#

it simpley does not let me into the raid

obsidian salmon
#

No

#

Fucking

#

Shit

#

It

#

Won’t

#

and we literally explained why

static flower
#

Shootemup899 you are insulting me

#

r/woosh

#

what does that have too do with battle states games "escape from tarkov' support channel assistance

lost wave
#

are you like -5 years old or something?

#

seems a bit like it

static flower
#

so far 3 of you in this channel have provided me with no answer too my problem

#

simply ignoring the issue is not an answer

lost wave
#

yes we have

#

don't bring so much shit to the raid and you're golden

fossil bloom
#

the answer was that you can't get a refund and the game can't load all the items, thats why it doesn't let you in a raid

lost wave
#

alternatively go cry into a corner

#

the game is beta mate. it's not perfect. it's bound to have instabilities
either live with them or cry on the forums like a true gamer

obsidian salmon
#

I

#

Literally

#

Gave

lost wave
#

literally, there is no point in continuing this conversation
either not overload the server or uninstall for the moment

static flower
#

crying in a corner solves nothing for me. but perhaps it does for you Ghibliq

obsidian salmon
#

You a solution

#

Don’t bring that stupid amount of gear into a raid

fossil bloom
#

dont take so much gear

static flower
#

useless

obsidian salmon
#

Ez clap

static flower
#

the lot of you

#

well

#

done

obsidian salmon
#

The solution

You

R/woosh

lost wave
#

"useless"

was that an assessment of yourself or nah?

fossil bloom
#

then go and write the email support or create a ticket on the Launcher, you'll get the exact same answers

static flower
#

there you go

#

the right

#

answer

obsidian salmon
#

Even if they respond while laughing at you

static flower
#

instead of all this pointless dithering

lost wave
#

πŸ˜‚πŸ˜‚πŸ˜‚
you'll get the same answer there only a tad more polite mate

static flower
#

you hold no answers

fossil bloom
#

you'll get the exact same answers

obsidian salmon
#

You caused the problem I have a solution in my first message. What was so hard to understand

fossil bloom
#

like i already said

static flower
#

so very useless

#

damn

obsidian salmon
#

Okay whineberg

lost wave
#

cringe person

static flower
#

i expected more from the "support" discord chat in the official escape form Tarkov channel

lost wave
#

i bet your classmates like you very much

obsidian salmon
#

We gave a solution don’t be stupid and bring that much gear and yet you still have the god damn nerve to be an ass

static flower
#

you gave me a dead end

fair spruce
#

Madcuzbad

obsidian salmon
#

Close Gaz

#

But yeah

static flower
#

and it solves nothing

obsidian salmon
#

Yes it solves everything

willow parrot
#

Got gud

#

Egs dee

obsidian salmon
#

Not bringing a literal ton of gear will load you into a raid

static flower
#

i am done talking. perhaps i will find an answer elsewhere . where insults are not rendered so easily.

obsidian salmon
#

Lol no one is insulting you

willow parrot
#

Mate it's so easy look just type /kit starter

obsidian salmon
#

You’re just so dense not being able to take the god damn solution to your problem that you caused

static flower
#

well never mind that

#

its all gone

#

once the raid ended

obsidian salmon
#

Yeah I wonder why

static flower
#

well done batlle

#

state

lost wave
#

sue them

static flower
#

you played yourllself

lost wave
#

"admin i lost my valuables pls gibe refund"

static flower
#

because i could not even enter the match

#

I DID NOT LOSE GEAR

#

the match never started

lost wave
#

thought you said "it's all gone"

fair spruce
#

Then why moan mongo

static flower
#

i could not enter the match

fair spruce
#

PlEaSe gIvE rEfUnD

#

Shame

lost wave
#

inb4 attention deficit

static flower
#

i could not play the game

fair spruce
#

Yeah that happens

#

It's tarkov not the fucking Bible

static flower
#

indeed

#

it is

fair spruce
#

Yeah then stop crying

static flower
#

crying

#

lol

fair spruce
#

Well done you can read

static flower
#

this is the support chat

fair spruce
#

Want a gold star?

static flower
#

and i asked for help

fair spruce
#

Yeah but no one wants to help you

static flower
#

and no help was rendered

obsidian salmon
#

And I gave you an answer

#

And you didn’t like it

lost wave
#

you asked for help
you received an answer
you proceeded to cry for thirty minutes and chose to be offended by everything

obsidian salmon
#

Literally anyone can go see my first few messages

fair spruce
#

Seems like we have all given answers it doesn't like

lost wave
#

nice meme pal

static flower
#

your "help " was as good as Ghibliq's suggestion "cry ing a corner"

glass oriole
#

@static flower in your case you'll have to make a bug rep via launcher.

fair spruce
#

@static flower what was the original question?

static flower
#

i took 1350lb of gear

#

into a raid on labs

fair spruce
#

That's not a question

static flower
#

and the raid never started

obsidian salmon
#

And didn’t load in because the sever wouldn’t load all his shit and proceeds to lose it all

fair spruce
#

Okay I know how to fix

#

Subscribe or die

static flower
#

this was the screen that i was faced with

fair spruce
#

To DominantChris

#

Subscribe or die

static flower
lost wave
#

tl;dr: "admin why am i crash when i overload gem, pls refund"

static flower
#

over and over i closed and restarted my client

#

only too be met with that screenshot

lost peak
#

@fair spruce E

fair spruce
#

Yeah you have to subscribe or die to fix it

lost peak
#

yeah Subscribing to DominantChris will fix it

static flower
#

what i want too know is how i might be able too enter a match with my gear

lost wave
#

remove gear

static flower
#

no more no less

obsidian salmon
#

You won’t with 2000kg of shit

#

Like ever

fair spruce
#

If you remove your legs then it could work

static flower
#

i am not talking too any of you but Ursagi

signal pike
#

Stop trolling guys, this is not the channel for that

fair spruce
#

Just throw your gamma on the floor in labs and leave, you'll get it back in insurance and it should fix the problem

obsidian salmon
#

No one is, well didn’t start out as it NC

lost wave
#

i am sorry but we provided an answer and he kept on complaining @signal pike

obsidian salmon
#

Now it went pure shit show

fair spruce
#

Yeah what @lost wave said

static flower
#

you told me not too bring in gear

#

that was your answer

lost wave
#

not that much

signal pike
#

That doesnt mean you have to troll him

static flower
#

and i refuse

fair spruce
#

Yeah that is the only way to fix it

obsidian salmon
#

Not to bring 2000 kg of gear

fair spruce
#

Then uninstall system 32

static flower
#

this game reqires that i bring in what i need too servive

fair spruce
#

"reqires"

lost peak
#

"several people are typing"

obsidian salmon
#

If you believe that then maybe this game isn’t for you

static flower
#

disagreeing with me is a matter of personal opinion

lost wave
#

it's like you overloading a server with 7 niggilion requests and complain why it slumps, ask for a solution and when you get told not to spam request you are just oblivious to the solution, talk around the given solution and keep on nagging

fair spruce
#

The game can't have an opinion

obsidian salmon
#

Welp it being 0530 I’m gonna bail before I do something to get banned

#

NC have fun

lost wave
#

what do you want us to say "delete the flux compensator.exe.tmp file and your problem will be solved"?

static flower
#

lmao

#

good night

#

and sleep well

signal pike
#

@static flower Use ModMail or Game support if you need further assistance.

static flower
#

i've already sent 5 game crash files too them

fair spruce
#

Oh don't worry I'm bored of mongo boy

static flower
#

when the could no longer load

#

it crashed

fair spruce
#

You know the devs and player support will just laugh at you

lost wave
#

the game is beta for a reason

slow sphinx
#

What the hell is going on here

static flower
#

so i hope they receive my problem and will respond appropriately . unlike some of the vile Cretans that dwell herein .

lost wave
#

πŸ˜‚ ok

fair spruce
#

@static flower you will be consumed by pestilence and famine

static flower
#

perhaps

#

perhaps not

#

we shall see

slow sphinx
#

Are you guys going to have a civil conversation or do I need to mute some people ? πŸ‘€

#

I see Noisy already told you to cut the trolling

fair spruce
#

I'm already bored of him so

static flower
#

as is your capacity @fair spruce

#

as i was saying , in a single Tarkov match , 4-16 players can load into match along side a map complete with all its textures along side a full loot table , yet i with some of my gear cannot seem too load into match, i received an error and lost it all with out ever so much as entering the map

#

shoot

#

dont

#

even speak

#

you tire me

#

with your nonsense

#

DONT

obsidian salmon
#

I still don’t believe you understand to don’t bring 1300kg of gear into a raid and load in. That’s literally impossible to do.

static flower
#

there are more COMPLEXITYS IN A SINGLE GOD DAMNED MAP THANALL THAT I HAVE EVER OWEN IN MY INVENTORY

#

why must you persist in your answer

lost wave
#

@slow sphinx

slow sphinx
#

Because he is probably right.

#

There is a limit to which a server can load / handle

#

And if not the server, your client.

#

Players are not meant to bring thousands of items in a single raid.

static flower
#

it was never mentioned

#

NEVER

lost wave
#

it literally was

#

multiple times