#community-support
1 messages ยท Page 444 of 1
i already whitelisted the support@battlestategames.com and no-reply@battlestategames.com
maybe i am doin it werong i dont know its been a week since i can not acces my account
supoprt does not answer to me so much bullshit i have been mailing like for 3 says now
no answer no answer
Hotmail used to have a lot of issues with E-Mails from BSG
what pisses me of is that a friend of mine does get the mail even if he has hotmail to and of course the lack of support by bsg
after the anticheat update i keep getting dc from games
i cant even get launch the game
stop cheating
Is ReShade now allowed to be used?
They still won't ban people for using reshade @clear comet . You just need to use an older version
or use nvidia freestyle
Dont know what is worse not being able to load the game or being able to load the game but in such tremendously slow amount of time with piss poor performance
second one def xd
you need to upgrade to an ssd my dude
i literally load into matches in 1-2 min with an ssd
@teal rose Which version specifically?
I didn't check it for myself, but I heard a few people said the latest version without depth buffer is fine
Hey guys I was wondering if anyone got any ideas for solving dc issues? I would really appreciate your help!
my launcher is stuck on updating for like over 10 minutes, update is not even starting
Hey guys, not really a support issue.. I think its an animation and sound glitch. Ran labs a few times this evening and my buddy kept getting killed by grenades from scavs.
It doesnt show the grenade throw some times.
now tried to reinstall the game a few times today, it keeps getting stuck on 0/0mb files downloaded
Unable to load the file "http://cdn-11.eft-store.com/ClientDistribs/0.11.7.3898_548c459e-7c93-46b1-8304-da4bd6767c32/Client.0.11.7.3898.zip" cant download it trough the BSG website. keep getting an error, page not accasible
Hadn't the problem since the update on Monday this week. Used to load in within a couple of minutes also... now its 5+ running Samsung Ssd @rigid parcel
You could try to check your game files and clear your cache using the launcher
anyone else have the issue of a game screen crashing and you can still move ect but you can't see anything anymore? as i've just lost a good extraction due to this
my game crashed for the second time today, mistyped the password and now my account is locked for an hour, is there any way to scale back this feature? Its driving me nuts
Anyone not able to buy Lab keycards from Therapist? It is not even an option to buy one from her anymore. I check both her dealer tap and her under the flee market. Both don't show it at all. I'm level 2 with her and I know there is a cool down for buying but I can't even buy it to be in cooldown.
she runs out of supply, check back again next trader wipe
Thats odd, It should just say that lol
it disappears from the market when it runs out man
its always been that way
she starts with 2000 iirc
how do i change my nickname for this server
You ask a mod, and it can only me changed to your ingame name.
@spiral spoke What name do you want
i got it
Yoo
Hello fellow escapers
I getiin a lot of stutter lately like wayyy to much
ฤฐ think its my pc
But ฤฑdk exactly
What are your specs @fast bane ? You could try to clear the cache and enable the auto ram cleaner
So, I have over 1k hours on the game. Mainly customs and Interchange. After the battle eye update, interchange, customs, and shoreline freeze at 100% loading map then the game crashes. I can load labs and factory. I literally played customs before the update. Anyone else having these problems? My PC is up to date and fine. Literally installed the update and now I cant play. Any ideas? Tarkov's support system was no help, and gave me a generic "its a ram problem".
Well, you could try to clear the cache and verify the game files using the launcher
You could also try to listen to the support and play around with the auto ram cleaner option
I will try the cache clear again, but ram wise. The 8GB I had for the last 8 months worked great. Since this issue started, I upgraded to 16GB and nothing changed.
If everything else fails, you could just try to reinstall the game, of course
I have re-installed, even reformatted
Can you send your pc specs?
Maybe there are just some hardware/driver issues. Make sure you also install the drivers you can find on the website of your motherboard as well as possible chipset drivers
You can also try to scan your os for erros/issues by using this command: SFC /SCANNOW
I've been having issues connecting to matches now for some reason. I can open the game log in and fuck around with my stash but when I try to load into a match it just automaticy disconnects me. Is anyone else having this issue ?
Does it show an error message?
You could just try to clear the cache and check the game files using the launcher, of course
Anyone else got a silver square at the bottom right of their game when they launch? It won't seem to go away?
If the message is about something like the anticheat, you can try to reinstall it. You can find the scripts in your game directory -> BattlEye @glacial frost
Do you have reshade installed?
The latest versions don't work
Other than that, the things I mentioned should be worth a try, I guess.
I don't have reshade I heard you get banned for it so I've never used it. I do have the GeForce thing that's supposed to be similar I guess
@plucky yarrow never seen that. It actually looks a bit like some issues you get when running this game on linux using wine. You could just try the usual things like clearing the cache, checking the game files as well as checking if there is something wrong with your os by using the command sfc /scannow
Right well it's actually on in game as well never seen or had it until now both before and after the battleye if it makes any difference
But I'll try that
Okay none of what i tried seems to have worked :L
need help
i start the game and it closes and says this
18:18:20: Starting BattlEye Service...
18:18:23: Launching game...
18:18:24: Note: File blocks can be ignored if they don't cause problems with the game.
18:18:24: [INFO] Blocked loading of file: "C:\Battlestate Games\EFT\opengl32.dll".
Stop using reshade,, it blocks new versions but older versions still work
use freestyle if you have an nvidia card
makes it 100% times easier
What's freestyle?
It's Nvidias version of ReeeeeShade, I think you can run it from the control panel or GeForce Experiance.
Okay so it's direct from Nvidia then? Do I have to worry about getting banned for it?
Nope. You can't get banned for ReShade though, even though people should. 
You just need to use an older version.
I mean reshade seems kind of like editing game files as well I've seen on friends streams where it was way easier for them to see targets at a distance then it was for me when they used it
Freestyle is just a filter over reshade over editing files
i am too @fast bane
Well it's not editing anything, it's just re-rendering software, kinda like a more extreme ENB.
what is up with the massive frame drops
tarkov broke pls fix
has anyone else experienced seriously delayed/laggy menuing after the battleye update?
hi, i keep getting the server connection lost, ive done so much to try to fix, to refreshing iP, resetting internet, factory reset, un install re install. ive checked the intergrity of the files. im just so at the point of giving up and buying a new acc lol. please help if possible !
Mmm, buying a new account wouldn't fix the problem friend. Try manually selecting what servers you connect to on your launcher to find one that's stable for you. @quick warren
@formal dagger tried tht too : (
did you open a support ticket yet?
Why is Tarkov downloading only at 1 or 2MBps when I have way faster download speed?
Luka, you already know the answer.
because serbian internet bad
Looking for someone to make a donation to my bankrupt stash ๐ฆ
Can Any help idk what to do
retry
i have so many times idk what to do now
by downloading the zip file
I have bad FPS and load times on every map except Factory and Woods. I've tried anything. You guys have anything to help with this that I don't know about? XD
i get shit FPS on labs after ~2 buttons are pressed
Anybody know when the Pre-Wipe event is gonna start and when everything is gonna be dirt cheap?
Nobody knows, sadly
Yo is it just me or did the technical updates mess upnthe servers?
Im having higher ping than normal and I run on NA
What is 629
@daring prairie ssd and everything low and off including vsync
is there anyway to get a refund of my stuff if a hacker just nuked the server i was on?
nope
gr8 rip that mill of shit
it taketh and giveth
shit happens every night i seems like
my game crashes at the end of every raid
major frame drop and crashes, anyone else experiencing this?
why is the captcha for this game so damn shit
i spent like 10 mins on it becuz 90% of them dont work
hello guys if i upgrade my edition from standard do i need to reset my profile?
you can wait next wipe
and it will upgrade ๐
but yeah you will reset
i think
will i lose all my stuff
im pretty sure yeah
ah ok
@frosty tiger @slender hound Wrong. If you upgrade your game, all new items will be sent to your game, and your stash will be upgraded once you relaunch
is there a fix for infinite loading?
@little marten Try with #547868292686151695 or send a report through the launcher to Support (use "Report Bug" button).
i have the infinite loading problem too
2 weeks and STILL no response from a support-ticket...
Im pretty sure im stuck un Matching hell
dont sit in matching for 2+ minutes
its on you if you do
just retry takes 10 seconds
7th time restarting
@vocal ridge
How long ago did you buy it?
Agree. Eft support bad, but Xsolla worse
Hello
I never receive mail with device ID
it's the same with verification code on website
okay, 5th time now, 3 times in one day the screen just ups and freezes with no fix! come on! i close the game i calss as leaving and cant exxtract!
AND IM COOLDOWN LOCKED? come on!
6 now...
Well, you can try to check your game files for issues and clear your cache using the launcher and check your drivers for updates, of course
You could also try to play around with some settings, especially the fullscreen mode (you can change it in the launcher settings) and the ingame auto ram cleaner, maybe also the render distance and lod quality
the quality shouldnt be an issue as the game ran fine before battlebot, and honestly im so new to PC i have no clue how to mod or why any fool would as it ruins fun unless its singleplayer and all that but this isn't
and ill check files
Oh, it happens since the BE update?
You can also try to reinstall it then, you can fine the scripts for that in your EFT > BattlEye directory
is there way to check how much a dealer will buy an item for besides already owning that item?
@modest musk You should find this files. Just launch the "Uninstall_BattlEye.bat" script first and the "Install_BattlEye.bat" after that
@vivid briar I don't know any way. You can try to make a rough guess by looking at the prices on the flea market (popular/common items could be just above the sell price, for example).
ok
another question though, if i sell, say a bitcoin, to the therapist for 162k if i get another bitcoin and sell it again within like 10 minutes is the price going to remain 162k?
Or you just ask people in #eft-chat if it is just about one specific item, I am sure someone knows it
I didn't look much into how frequent the prices change, but it shouldn't change too much, maybe a few roubles
oh sweet it stayed the exact price at 162k. lol i just make 30K cause you can get a tetriz off the flea market for less than that
im guesing the prices change at each restock
Yeah, this is one of the interesting things about (partially) player-driven economy ๐
okay i cant pick where to install the game out of my 2 storage spots? is this something i can fix?
Try running the launcher with admin priv @modest musk
Right click run as administrator
i have but still tries installing it to the place that is bad and small, like i don't understand the installer is in the right place
Have you tried to write the directory... Example C:\ProgramFiles\EFT (make a folder where you want to put it)
i have no clue how to and also i thought i will just try it anyway and now i cant get the right place to get updates....
The updates would of downloaded with the game
It's all good hope it all works out for you 
i hope so too as i saw the scav i have lined up and i want the gear no matter what
.... it's worse now
was therefor 3 minutes.....
oh wow, it doesnt show what it really looked like.....
im stuck in awaiting sessions start should i restart or just wait it out? I don't think my game is loading anything it's just chillin in awaiting sessions start. I'm a group with my friend and he's already playing (were scavs). It's at 7 minutes now
cant login to the website keeps giving this message {"message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}
I just died because no doors would open so i couldnt escape from the lab all doors would open and immediately close so i lost all my stuff. gate doors wouldnt open for me and neither would the elevator doors. thats really annoying i could have escaped long ago but no doors would open for me to get out.
what am i supposed to do? do i get anything back?
all gone my dude
classic desync
as soon as you see the doors do that, ALTF4 and try and get back into the game
and pray you're still alive
is there any way to check what items dealers will buy from you?
not really
You just learn
skier will buy armor/wearables and attachments for the best price
Therapist will buy containers, valuables, medical for the best price.
Mechanic buys guns and ammo for the best price.
PK is, well, PK.
when's the next reset?
Unknown at this time.
I've been recently getting really bad load times, with temporary freezing after the map load.
It wasn't like this when I first started a few weeks before.
Are there any suggestions for how to fix it?
guys i need someone to talk to please
im lost emotionally and my family is builling me
i cant take it anymore
i dont have anyone to talk to\
@analog lantern what loadout do you have?
Hey guys. Are we ever going to see error 230 fixed? It's been there since August 16th. Tech support either not replying, either saying smth like "reboot your PC, re-install the game". The problem is clearly not on my side, since i never had any problems with the game or launcher before.
Been having weird crashes twice today while loading in to a game with a four man before the deploy screen shows. No notice or warning of a crash, it just closes app and goes to desktop.
@hearty ginkgo Please report that though the launcher.
Still no news for my login issue after 4 days and 3 tickets to support...
I never receive mail for device id
Please help me!! ๐
is reshade still ment to be non bannable ? = allowed
@haughty mesa
@ one of the yellow boys if it's been that long, they may be able to help
Likely 7n1, M61, or M995.
@tribal garden
You sure?
Afaik, no. Was the kill Head, Eyes?
Head
Where did it say though? Head has 3 major zones. Ears, Eyes, and Top of Head.
oh i think it was top of the head
Then that's why. I'm fairly sure Killas helmet is class 5 or 4, and the face is class 6.
Yea, Class 4.
Well your enemy just got lucky.
Yea i guess his aiming was fast too lol
nvm for the help atleast im not dissapointed
thx
Np friend.
So i'm getting this pop up https://i.imgur.com/tOz4GMN.jpg
and it makes me restart my game a few times then its ok, anyone else have this issue?
I had an issue with the opengl file not loading and fixed by deleting it, but I think it would take longer to delete and reinstall that
verify integrity of files
I've reinstalled all ready and the problem is still there
@hearty crane
Uninstall ReShade and delete that .dll.
I've never had reshade
@pine furnace quick question, is there any way i could become a proofreader for the polish language at crowdin eft project? people are inactive there and id like to do some work there
is killa turn off or something? 20 raids today and havent seen him once
have asked some of my friends and they havent seen him today too. after the tech patch
@vivid briar Please, make a request through the launcher using "Report bug" or contact supoort using #547868292686151695 or modmail.
@signal pike the #547868292686151695 doesn't work ... when i click on that reaction nothing happens
Then use the other options provided. Sorry for the inconveniences.
@signal pike yeah made a ticket on the website
no problem, just wanted to let you know that the bot is not working ...
Thanks. You should provide your logs there. This is just a general chat for support.
@grim hatch there is a problem with support ticket channel
It should be good though now
Hey, there's a really toxic person "KiNGCOMMAND" in the Interchange Group. Can someone kick or ban him? He's refusing to leave.
He's throwing a lot of slurs and insults at everyone.
Anybody here consider themselves an expert on tarkov resolution and anti aliasing problems?
What do you need help with? Maybe someone can help you ๐
@smoky vector
Dm @mellow tundra
Okay so the vid above is the problem im having โ strobing pixels on sharp angles and so on โ the closest thing to a โfixโ more like an explanation is the post below
Buuuutt... a lot of people playing tarkov say they dont have this problem at all and also play at 1080p
So its my gpu right? I dont think so
Ive gone through 3 different gpus since i first started playing tarkov and theyve all had this problem
So the only thing i could think of is โmaybe they just dont notice it?โ
That is just the way rendering works
But i do notice some streamers having it and some dont
Some people don't notice or don't care about it
Even at 2k and 4k
There are some non-post-processing anti-aliasing technologies that are supposed to make it a bit better, but patterns like that are just more common the lower the resolution
So basically the only โfixโ is a higher resolution screen?
Well, you could try to play around with the FOV to make the angle at which the weapon will be rendered a bit better
Other than that, you should wait for 0.12 because they will add a decent non-pp anti-aliasing iirc
Some AA technologies like FXAA or SMAA are post-processing, which means they will be applied over the already rendered image (much like a blur filter), but there are others that will do the AA in a different way
And of course, a higher resolution will help, but with limited AA options (pretty much just FXAA) you won't see a huge improvement over just having a decent AA.
You don't even need a 4K monitor in some cases, if your PC is powerful enough to just render the game in 4K and downscale it to 1080p. It will not help with everything, because 4K on a 4K monitor just looks sharp af, but it will get rid of some aliasing.
This is how it looks like for me in 1440p with pretty much maxed out settings, FXAA.
But i only notice it in video
You mean the heavy flickering? This will definitely be a lot better with the AA that comes with 0.12
Yeah
Anybody tried Nvidia's ultra low latency mode with Tarkov?
Yeah, a squad mate of mine tried it last night
after he enabled it, he was then getting disconnected from the game server every 5-10 minutes in raid. Only thing he had changed was that nvidia latency mode.
I'll see how he goes tonight if he still has it enabled
@frank elk Use Modmail feature on top right corner of the server
Ok ty
Since update last monday my loading times have at least quadrupled... completely killed the game for me... Samsung ssd with 200gb free space.. 16gb ram gtx1060... lit unplayable.
Started searching for game at 16:48 and still loading files... crashes 100% everytime on map loading 100% 1.30 seconds in
did you reinstall it yet
Nah, it hasn't been mentioned. U reckon I should try that ?
yes
Just reinstall the anticheat then. You can find the scripts/.bat-files in your EFT > BattlEye directory
how do you tell if you've been killed by a player scav or an ai scav?
you don't
killed by, you don't
Dunno why but tarkov has been locking up windows in the background while I play
Game runs smooth
Windows just stops responding
it locks up stuff on me when I can't tab back into it, have you tried doing stuff on another desktop with win+tab
im still waiting in the infinite loading, can anyone help me?
You should contact the support
The support email is support@battlestategames.com iirc
@raven ocean what did you try so far?
And what is loading? The game itself on startup or when joining a raid?
uninstall/re-install the game and the launcher, "Run the launcher as admin and delete/move all the content inside of Escape From Tarkov folder by going to your Documents/Escape From Tarkov" , "Open the launcher -> settings -> Click on "set the path to existing game installation" -> Select the "EFT" folder -> Apply" , i gave to the game full rights for the current user. all these things
im stuck in the first loading, when u start the game for the first time
@teal rose
There are some more temporary files stored in your appdata directory. You could try to delete those (should be in Local, LocalLow, Roaming and Local -> Temp all in folders named Battlestate Games). Did you check the drive on which the game is installed for issues? Maybe it could be an OS issue, in that case running SFC /Scannow in a command prompt (admin) could help.
i tried them both, nothing
Anyone know how to fix this?
I've tried to reinstall the game, did the "restart" it tells me to do
And yet nothing works
This game always has issues with it and it is annoying
how do you cehck if a scope is compatible with a weapon?
does it attach
you can also right click what the scope is attaching to and it will tell you what will attach
Is anyone else having major server lag for inventory management and transactions/market loading?
how do i transfer rubils for extraction please?
u have to be at the exit and confirm that u want to use the exit with f or whatever ur "interact" button is
Does anyone know how to fix?
did u restart the game?
thx @teal spindle
Yes, I restart the game, reinstalled it
@storm shoal LMAO GG
I just tried to get the game and it said that it failed to go through but on my bank statement it is pending
@marsh basin
Where are you located?
america
Alright, most banks tend to throw a fit because of purchases located in Russia, because mine did the same thing.
okay thank you i should of used paypal i think
If you call your bank and tell them you're making the transaction, give it a bit of time, then try again you should be fine.
thank you
๐
@azure otter you can try to "reinstall" the anticheat using the scripts/.bat-files in your EFT > BattlEye directory
I had to reinstall the game and now I have a lot of errors, the game is crashing at every map loads, the game says "anticheat is not running" then I crash, sometimes it crashes at the spawn and then say "BattlEye error", dude my game is fucked up, need to restart it every games
You can try what I wrote in the message above yours ๐
I did it, I did not crashed for one game
this seems to have worked
nvm it crashed OMEGALUL
does it just happen for your rubles to just disappear out of thin air
all outta nowhere from 500k im left with 5k
didnt buy anything
nor did i discard cuz i have my money in a wallet

nvm seems like restarting the game fixed it ๐คท
hey guys, i bought the game ages ago on my old pc and it couldnt handle it, i have an amazing PC now and wanted to give it a go, but now the site is giving me this error.
low settings would not help that
plus some maps can drop normal fps by a few
ie for me i7 8750h 1070 fps basically everywhere is 70+ interchange is bit lower and shorelines fucks me at around 50
the larger maps are just unoptimized
shoreline being a quite old map is still p bad
even though they made it a lot better then the times back in 0.6 or so
Because as they fix things, new updates break things, because that's the nature of software.
is there a console command to show fps?
i was using reshader to show fps
but battleeye broke that sooo
@modest monolith You press ` then you can type 'fps 1' (1 through 3 work they show different stuff) without the ' marks and it should pop up on the upper right of your screen
are they going to fix it so we can use reshader again
@teal rose I tried that and the same thing happens
what's the rang for scav activatoin when you kill one? Like if you're a scav palyer and you pop a scav AI, what's the radius at which it agros nearby scavs?
All will know
uh
i've tested it multile times and i've been able to kill a scav as a scav player then walk right up and kiss another one far away on the cheek
i can get a clip if you want
well i have to get it first i dont have one on hand
unless there is something with the agro system that might be different depending on like some other parameter?
ill try and see if i can nail down the mechanics
cuase i've also heard that it activates all scavs from other sources but i've tested it time and time again and it's actualy so reliable that it shapes how i play the game knowing that I can kill a scav in one area then freely loot and brush past scav ais in aonther
Hello guys, since i made the newest windos update (Version 1903), i get huge lags. Is this a knowed problem? or is there a way to fix that?
idk whats wrong with my game but its been like this for a couple days
rip my question lol
pretty dank, did you try redownloading it?
@tall sage
it says you only have .exe.part
which means it never finished downloading or something
ive never downloaded it
its a new PC, i got that message the first time i tried, and it says it doesnt have the source file from the server
is there an alternate place i can download the launcher?
it's trying to open it nonetheless, and says it's on your pc in your temp folder
is your browser set to open files after downloading and stuff
but i'm not really sure, that seems pre weird
was able to myself
you might want to send a support ticket
oof
i told them i couldnt download the installer
so they told me to redownload the game....
so you get a no source file error when you press it right?
might want to include a screenshot with that specific error
yea i did
but what you said worked
i tried deleting the file when i got the error, its downloading!
ace, cool dude.
629-?
can someone explain me why I can't install the game in another folder than the one set by default? (C:/Battlestate Games/EFT)
nvm I just restarted the launcher and it worked
I sold an LEDX then realized the prices were wrong, i canceled it and i didnt get it back, why?
nvm restarted the game, turns out someone bought it.. somehow
hey im coming back after awhile of not playing, is reshade bannable now?
uh no
i believe it still blocks the new versions
old versions work fine
but reshade trash
dont use it
problem is i cannot find any old version
nvidia gpu?
yes
Use freestyle
whats freestyle?
t h a t
its a filter over where reshade fucks with the files
amd you throw it in the trash and get something good
lol what a way to say "im brainless fanboy" xD
if amd wasnt trash and actually worked for a week before overheating it self to death
lol
i had amd gpus before and hadnt had that problem
while also mining on them 24/7 with breaks for gaming
Amd works fine though. It should have something similar to freestyle iirc
You could just search through the overlay. It should be somewhere
Just make sure you got the latest radeon software installed, it usually doesn't update itself to add ads and screw your system over like novideo does ๐
my matching times are extra long, i could not find any match for past 30 minutes
pmc/scav i tried both to run factory without luck
im on auto eu servers
right now im queuing scav customs for 3 minutes without luck
just disable auto and get all servers
and have up to 300 ping ye thats a great idea
@lethal shard if you got AMD, you can do the same as you can do with Freestyle in your drivers
i got nvidia but imma upgrade soon to amd probably hence the question
shoot just turns edgy as soon as someone says AMD
ye, some people are just too dumb to think outside the box for a minute
how do you get more than 3 offers to put up on the flea market?
@vivid briar you need to increase your flea market reputation
okay something's wrong with my game 100%
You can find more information here: https://escapefromtarkov.gamepedia.com/Trading#Flea_Market
i cannot find a match for last hour
ive selected alot of servers from 0 to 160ping range
and i cannot find a match
i also dont see a single player in lfg queues
Did you try the automatic server selection?
Did you try to check your game for issues and to clear your cache using the launcher?
how do i clear the cache?
Maybe some software running on your PC is causing the issue. You could try to disable the firewall and any VPN-service temporarily
Just click on the little arrow next to your name in the top-right of the launcher
ye i just cleared cache
will try to find a match now
ye same shit
my firewall aint blocking the came cuz if it was it wouldnt even launch
game*
@teal rose
doing integrity check now but then the game wouldnt launch if some file was fucked
Not really
Hey, i need some help. i've been trying to play the game, last week it was fine but now when i try to open the game and log in i get this error
It looks like you are using reshade. I don't know what errors it usually throws, but there are some issues with newer versions of it since BE has been implemented
After BE has been implemented, too?
yep
I think it may be my firewall blocking a port or something
but i dont know the game ports
I heard some people had network issues with different servers. You could try to play around with the server selection
And about the firewall: You can just completely disable it for a few minutes to check if it is actually the issue
Ill try it
If it is the firewall, you should contact the support using the launcher and describe your issue, so they can give you detailed instructions about how to fix it
well im clueless rn
i cannot fucking figure out why this game doesnt let me play a single match
Other games work fine?
yup
i now deleted a single file and trying to "redownload" the game again maybe this will do smthn
lets try this shit
OH SHIT IT WORKED
fucking hell im a genius
delete 1 file, redownload it and it fixed all my issues lmao
Do not call out other players. If you have video proof, send it to mod mail.
have you played with him,?
what's the best way to gain flea market rep?
sell shit for cheap
does anyone else use wifi for connecting to EFT and have frequent disconnect issues?? I disconnect atleast once a raid it's so frustrating. My router isn't that old, only like 2 years maybe.
I'm thinking of getting new wifi receivers for my pc and also resetting my router, but I just wanna make sure the problems are on my side
I reccomend trying to get cabled internet
I use WiFi and not really
@covert chasm
This is the wrong channel, but it has to do with the games current issues with lighting and the fact that the flashbang sometimes works on a radius instead of LOS.
That's just hardcore desynch my dude. It either has to do with your comp, your connection, your server, or a combination of all three slightly underperforming.
@proven hedge
Take off the RP-1
still doesn't work, tried unfolding folding again as well
Anyone update to Windows 10 1903? Getting Tarkov launcher crashes. Canโt play even after a re-install. SFC /scans and DISM clean ups.
Try removing the mag @proven hedge
@light kiln he needs the mag
@proven hedge you need the guns standard muzzle brake
@vale swan Im on cable and still get disconnected every raid... I know itโs so annoying Iโm trying to sort it out too...
@neat sluice ?
the task literally needs it
@fossil bloom THANK YOOOOOU! It was the muzzle.
not looking at the wiki pic again
I
I'm 99% sure I had it on there originally, then took it off to make it 6 squares, not realizing it was the stock folding that was the issue, then never put it back on.
@lyric vault yea, well if you figure something out let me know, I'll see how my internet works with some other games
@vale swan yeah Iโll let you know. My internets fine with other games just not tarkov ffs ๐ฆ
Is reshade allowed in tarkov yet
I'm kind of waiting for that or some other graphical fixes / application
It is way too grayscale for my liking
...yes, it was never forbidden. There are some simple driver- and hardware-solutions that make the game a bit more vibrant though. No need to install reshade.
Nvidia has "freestyle" if you want a few more options and AMD has a similar tool as well. You can find them in their driver software.
Anyone elses game freeze on loading map at 1:30?
@rotund dagger I've heard it happens for most people on loading a particular map for the first time in a session. I hear its really bad with HDDs, but its still a "wait is the game frozen...waits a couple of minutes oh there it goes" with my SSD
If map loading gets stuck at 100% for a short times its okay
I get it for about 10 seconds with my ssd
mine lasts for about 30 seconds im also on ssd with plenty of free space and its 100% everytime since a 'hotfix' about a week and a half ago. before that update this game was running well
ummm not sure if i should really post this here but I had the deploy timer pop up so i know i was spawning in at the start of the raid and i wasn't in a group nor did i even really get a chance to take one step
20 bucks Factory
yeah dont spawn in late
I didn't
spawns are close enough where being 10 seconds late is death
both side spawn points are about a 5 second run from each other
I mean the 3 on a side are that close
meaning the dude spawned before you went the 20 foot journey to you
welp yeah
well i heard battleeye bans reshade so idk
It doesnt
you wont be banned for using that trash
for some reason it blocks being able to launch the game with newest versions of reshade
Older versions are fine
Use freestyle of you have a nivid gpu
or like the 90% dont use it at all
Hello, im not speak english very well. Im from Argentina
I have problema with quest Prapor. I need kill 14 scavs. I kill scavs and doesnt count
@normal tinsel you are aware that quest only counts with PMC, in case you did a SCAV run?
90% of quest are pmc only
You can do quests they require items found in raid as a scav
Put in spanish and enlgish
Sorry in spanish version i cant read balaclava, this is the problem
Im gona try usin a balaclava
yeah that'd be the problem
hello can i get some support?
@normal tinsel It's a known bug on the translation. It's already fixed. We're waiting for the devs to implement the fixing in the game.
What happened to the game ? It's unplayable lags/freezes
Nothing wrong with the game
nobody answered in beginner so maybe i have a better shot here:
overall visibility affects player rendering distance or only objects/environment? 
how do i stop my game from dropping from 50 fps to 9 cause someone shoots in the distance
it usually happens on customs
@twin bison I'm not 100% sure what you are asking, but I can tell you from watching streamers that across far far distances with sniping, bugs pop up where people will still be rendered even if an object (like a door) isn't. I'm looking at you, Customs Office.
alright that explains a lot ty
Does anyone else with a two monitor setup experiences this bug where some time after a tarkov installation (from a day to over a week) your cursor stops locking to the game window? Makes in unplayable as when I turn left, cursor moves to the left monitor and click alt tabs me. Been happing on multiple tarkov versions and keeps going even after fresh windows install and switching to a different pc.
Can anyone help me? always getting this messege when i try to start EFT
start the Launcher as admin
idk what else you could do honstely, but would recommend also translating what it says since that way more people could help ^^
The specified device or path or file is inaccessible. You may not have sufficient permissions to access the item.
honestly you might need to look for every tarkov file uninstall and do a clean install
i would use the uninstall program application i would actually go in the files myself and look for each file and drag it into the bin and trash it then clean install
*wouldnt use the uninstall
hoffe das hilft dir
Uh huh
buddy signed up for the server and still hasnt received roles
@unkempt crane Do Mod things
it was fixed
Is your friend that uhhh guy?
anyone knows how to reset account?
in your profile settings on the website
which one is it
Reset game profile
profile settings you mean when you press Profile?
yes
Anyone Know how long it takes for a reset email to be sent, I requested mine Monday and it has still not appeared, (In Perth Western Australia)
Does nvidia's game filter affect battleye?
no
game cap vs window cap vs display cap? which is best to stream tarkov on OBS
Can someone help? https://www.youtube.com/watch?v=emHVkGlYuzI
That's a Desynch issue. There's an issue with the server you're connected to, your connection to the server, or your internet itself.
Just hide in a corner, alt-f4, then restart and reconnect.
@somber rock
Hey all, anyone else in EU having problems launching game, my launcher is yet to upgrade so I assume that's the problem, loads map and loot etc and crashes to desktop sobsobsob
im having issues signing back into the launcher
Would nividia being out of date cause crashes
@formal dagger it's annoying to restart game almost every match. I want to solve this problem. My internet: 80/8 I think this may be due to a weak power supply(450W). What do you think about that?
Mmmmm, that doesn't sound about right if it's only Tarkov that creates the issue.
Ya, only tarkov.
What region are you in?
Eu
Many EU servers actually have issues, so just manually select servers from your launcher until you don't have the issue anymore.
Maybe you right but I have this problem for 1 year
That sounds about right, EU servers have always been a little janky. 
But other people can play normally .-.
Then it's like I said earlier, it's very likely YOUR connection to the server unless your squadmates are literally next door to you.
my game is stuck on first loading screen
@old sinew try alt enter 2 times
didnt work
Not really a bug, but when people sell the SVD on flea and with not the Polymer stock for SVDS you are kind of screw since no trader will sell it or its on the flea marker. Same with dust cover.
What is the new "Client type: Live" in the launcher?
anyone knows what is Error 404
@summer moon
Noone knows for sure atm.
@vivid briar
It means a web page couldn't be found.
@formal dagger but its on launcher
ok it looks like 404 disapeard but i cant install game now
I can't log in on the Forums
which I need to do to see servers in unoffical discord
Hi. So my work and home locations are now pretty badly flagged. I had a normal account and an edge of darkness account that i couldnt find so I kept getting hit with time outs and those picture puzzles. Anyway, now whenever I log in and make a mistake in my password I get locked out for 60 minutes! Is there anyway my stuff can get reset so I dont run into this? Its ridicuous.
dont make a mistake when typing your password?
so earlier today i made this gun very exspensive 340k but ive just been told that even if i insure it i wont get it back if someone extracts it? so how much should i see for on the flee market
anyone knows what to do with this?
@mild oxide that doesnt go more than 120k tho
@vivid briar i brought it today all the parts and thats what it cost to make?
no i mean on the flee market
plus no one buys fully modded guns on flea anways
you can... take off the parts
sell the parts separately... then sell the gun, its not like that gun is permanent welded together
how do i flip items in stash?
what does this mean
read chat
no
So my buddy couldn't access his account. He reset password it still wouldn't let him access. Then finally he reset the password again. And his account ended up being wiped. Anyway to fix this?
@lunar whale
@mild oxide you dont get anything back is someone extracts with it, what is the problem?
would like to post a commercial for harware components, ram and GPU I sell because changing them in my config, where might I?
k
battleeye is blocking files and preventing the game from launching...
22:56:42: Starting BattlEye Service...
22:56:48: Launching game...
22:56:50: Note: File blocks can be ignored if they don't cause problems with the game.
22:56:50: [INFO] Blocked loading of file: "C:\Battlestate Games\EFT\opengl32.dll".
what does this mean?
okay, thank you
@long walrus please use mod mail next time
when i activate discord screen share and tab back into the game i lose the ability to aim down sights
but when i turn off screen share it works again
Can someone help me with that? i can't even change servers
Battleye keep kicking me out from raid with "anticheat connection failed" error
How to change setting on laxer
@frail haven Hello, please contact support about your problem. They will help you.
Seems for some reason my IP has been generally flagged for unusual traffic which is odd , the only known issue that I have with it is that my connection will randomly drop when its doing fine. Can't even open up the EFT home page to ask about it so here I am on discord.
Iโm just wondering if anyone else has these issues
No South Africa servers coming ? We need it
excuse me๏ผi cant receive my device id mail๏ผi waited 1hr๏ผbut still nothing๏ผmy mail is gmail
what can i do๏ผ
Hello i just got disconnected from the server with 2 friends geared on Interchange , while reconnecting we all 3 experienced the server connection lost and finally got back to menu to see our PMC with no stuff left , any way to get the shit back?
Nope all the gears gone
Hey I was wondering whatโs the best way of uninstalling to reinstall?
Is it to use the uninstall applications?
Probably from the launcher @lyric vault
what do i have to do to be able to log in.....just rebuilt my PC and im trying to download the BSG launcher
I've been trying to install Escape from Tarkov for the past 20 mins but keep running into "This site can't be reached" even though I can open up literally any other website.
yeah, i can get to every other website.....i can even get to the home screen....i just cant log in.
@solemn geyser same problem here
Same problem with me here
@valid lava at least Iโm not the only one.
Anyone found a solution?
Its odd this is day 2 that I can't log in
if you just click cancel on the massage it seems to launch the game just fine either way btw
With my new pc build, Iโm gonna leave my router unplugged for 12-24 hours to renew my ip addressed
you can renew your ip address easier then leaving it unplugged for that long....
@solemn geyser Click Start->Run, type cmd and press Enter. Type ipconfig /release at the prompt window, press Enter, it will release the current IP configuration. Type ipconfig /renew at the prompt window, press Enter, wait for a while, the DHCP server will assign a new IP address for your computer.
@fickle hearth thanks. I talked to the cable company. They said it wouldnโt work but Iโll try it.
No problem and well it depends on why you're renewing your ip address. It'll work as I have to do it from time to time.
but that is just to refresh my router/etc.
If you scroll up a bit, I posted a screenshot when I try to log in to eft home page.
I just logged out and went to the screen you posted the eft/login and I had to do a captcha and it let me go to the page.
I would try to renew your ip and then see if that doesn't help.
Yeah. It takes me to the captcha but then I get that error.
yeah just renew your address and it should let you through.
if not maybe turn off a firewall if you have one.
Lol I hear you on that
Nope. Didnโt work. Lol
Hmmm
The IP address that the webpage displays is a gateway IP
you might be able to change your default gateway
but I am not sure if that would help at all.
Itโs not my gateway IP. itโs my cable providers. That they auto assign.
oh gotcha
Which is probably why he told me to leave my router unplugged.
you can try that, but I don't think you need to leave it unplugged that long.
Iโll leave it off for 4-6 hours.
that should be long enough
If not Iโll leave it off overnight.
Rip
normally someone says the problem when they have one.....
None of us can load this http://prntscr.com/p03ag1
Which is also the link I'm trying to open to install the game since I pre-ordered it around an hour or 2 ago
That is weird so many people are having that issue. I have never encountered that in the few years I have played EFT.
Hardline then?
Ah
Tarkov>family
Probably sucking up so much internet youโre crashing it
I need help
Having an issue when I load into the main menu claiming the Anti-Cheat is running incorrectly. Any fix?
You can try to "reinstall" the anticheat. You can find the scripts/.bat-files for that in your EFT -> BattlEye directory
Alrighty, I'll try that.
Looks like that worked, thank you so much! @teal rose
๐
Glad to hear that! ๐
I get this every time I bring up the launcher, I can still launch the game and everything but it runs like hell.
Runs bad how? Frames or Ping/ms?
Anyone having trouble loging in trough the launcher tonight? When I login it loads the launcher but then throws me back to the login section. I can login fine on the website. I reinstalled and restarted computer, still didn't fix it
changing passwords seems to have fixed it for now even though that wasn't the issue. I do have a 7Gb update now :\
I got the same issue this morning and a friend also got it
Changing password works as you mentionned
Its weird but hey, im happy it worked! better than my friend just telling me "lol thats because its a battleeye ban", my heart sank a little bit ๐
so uh
lost like 1mil roubles in my stash
not sure what happened, was sorting stuff and they vanished. I was doing sales on the flea market, I can confirm I did nothing that had anything to do with large sums of roubles. I was sorting things in an iCase when I noticed two stacks of roubles went missing. Is anyone else having this issue?
If you end up double or triple stacking money, or moving it over to your character on accident, it'll act like it's disappeared.
Triple stacking, what exactly do you mean?
And I never moved roubles onto my character at all
Like two or three bags/containers deep.
that may be the issue, lemme check
it doesn't appear to be the issue
if I'm being honest, it's not a huge issue since it's only 1 million, but I would like to figure out why it happened and if it's at all possible to get it back. I don't know what I did to cause it
Well, if that's the case, you might've just been Tarkov'd.
Seems like it.
Hey guys, Tarkov at some point in the last week had a launcher update and now my game is only running in fullscreen, whereas I need to use borderless window. I've set it to use borderless in the launcher, but it boots up as fullscreen
Nevermind, unticking 'fullscreen' in-game seems to have fixed it, along with shift+enter a few times
IS there a known issue with the Launcher not working?
My launcher is broken. I reinstalled it but still having the same issue
@light kiln sorry i went afk, it runs bad like very bad stuttering (not normal tarkov stutters) when i see an enemy or shoot
Weird, I get that but at a less severe scale
yeah it literally freezes sometimes for 1-4 seconds when i see someone, very frustrating. I even upgraded my RAM and it helped but it just seems like a different issue now
can someone help me with a launcher problem, first i get the log in screen so i input everything but normally it would start the launcher, what it does instead is reverting to the log in screen
Happens to me aswell man @loud fable but doubt itll ever get fixed lmao
What are your specs @main crown ?
That should not be the issue then. Just wanted to double-check because I think someone else had similar issues but with an i5 4XXX or something like that
Oh ok
I have some small stutters but nothing too big
Yeah i dont think its my hardware. Def a software/driver/optimization thing I think. It doesnt happen all the time but enough to get frustrating.
Well, I assume you already have your drivers etc. updated?
Yes i do
Make sure you got the latest motherboard bios update, there have been some good memory improvements lately
For AM4
this too
No, leave it at balanced
Hmm ok ill check both thank you guys.
"High performance" does nothing except for higher power consumption and instability
really?
Seems like it's true
Why !wipe doesn't work
im stuck in a labs elevator
i dced mid extract
logged back in
couldnt leave
cant click any buttons
i dont really wanna lose my shit due to a faulty game bug
should also make it so i can open the doors from the inside
i can almost click the outside button but since theres a wall it wont register as clickable
nothing?
could atleast reimburse me
everyhting ive got
am i atleast ganna get a response that yall cant do shit?
Reimburse? cmon man
it happens, just get up and go straight
i dont give a fuck if its beta its annoying im usually fine with game bugs but this is a pain
"I'm fine with bugs, but I'm frustrated about a bug."
puts quotation marks and completely changes the actual quote
this can be summed up with
#madcuzbad
Normally one in help posts a question
Hi all, hopefully someone can help me. It's about the system requirements. The game works smoothly even on higher graphic settings till i move the mouse. While moving the fps feels like <10.
Even if i minimize all graphic setting the fps really drops on moving.
My specs (should meet the recommend ones):
FX 6100
8GB RAM
HD7850
SSD
but isn't that recommend?
Is ping limit changing an ban-able offense?
I run 8gb of ram on tarkov just fine
These are the approximate system requirements of Escape from Tarkov.
During the testing phase the game will be optimized, so by the final release the system requirements may change, but not drastically.
If you have a system which is lower than the listed requirements, it does...
Yo guys
So my SSD arrives today
And I was wondering... is there a way to just transfer the tarkov gamefiles to the SSD or do I have to re-install it but in the SSD
?
You should be able to just copy the files over and change your game file location using the launcher
I guess Ill find the core game files in a folder in uhh the good old... fuck what was the fokder called
It always has all the important files and the only reasimon I know about it is because back in the day I used to install mc mods through there lol
You can check your EFT folder path in your launcher
Kk thx
Sadly, I can't send pictures of it right now, but you should find it in your launcher settings
Thanks
i typed in the wrong password to my EFT once and now i have to wait 1 hour to retry :/ i kinda wana play before the hurricane rips through my house
Hey support, with wipe coming up I wanted to do an account reset just to change things up. I didn't want all my loot to go to waste so I attempted to transfer everything to a buddy of mine who is newer to the game, via backpack/thicc case stacking. I should have seen this coming because of the sheer amount of stuff I had stacked, but I was never able to load the raid. I tried a couple of times to reconnect but never could load in. You can see where this is going. About 100 million in loot got lost to the raid because I could not load in and was forced to abandon. It's not the end of the world if I cannot get the stuff back, but I would really appreciate it if I could get rolled back to before that raid. Thanks.
I am account resetting anyway. I wanted my buddy to experience full end-game before the wipe. I don't really care if I get it back. It's my friends loss : /
anyone can help with the launcher not opening
does it revert back to the log in screen? @karmic crow
if yes try changing your password and then log in again
worked for me
nah I can't open it at all
just got the game
and i'm faced with an error upon installation
what does it say?
"Add value to collection of type 'System.Windows.Controls.ItemCollection' threw an exception"
weird ass crap
never got that one before
yeah my pc is real weird
@lyric vault so I updated the driver for my wifi receiver and also reset my router, and honestly its seemed to have worked for the most part. I haven't been disconnected once
SO, How do we get rid of people in this discord? they hop into your channel and ear rape you, they constantly hop on and off, even if you muted them
You need to record it, then send us evidence at @mellow tundra.
how do u record discord?
The same way you record any game.
so i have to record my discord as I play? wtf?
If you have the discord overlay on and it shows them earraping, then that also works.
that sounds much better, but it also means I have to unmute them, aajhhh
one more question, if found guilty, what do you guys do? give them a warning?
They are blacklisted from the LFG channels and they will be muted/deafened in voice.
hey guys
i was afk from the game for a while
and i cant get my dollars from M995 that i sold
where did it go?
can i get it back?
Was it sold on the FM?
yes
Did you get the option to collect them from Ragman, or did they just disappear into your stash?
so i jyust had a kid jumped in my channel and become toxic, where do i load these vid
im doing an integrity check as well
thank you
yeah nothing ๐ฆ
should i put in a ticket on the report bug?
Try the "collect all" option at the bottom, that usually helps me
If that doesn't work, then yes ^^
limited to 8mb????
@unkempt crane yeah doesnt even show up
someone help me understand this
i linked my youtube please look
hey
I was just trying to join labs
and I got error 629
and it kicked me out and stole my keycard
but I still have my items only my keycard's missing , did anyone report the thing yet?
so how do i get obs to record teh overlay?
i downloaded the launcher but my game wont download
or is there a diff chat for that kond of help
Nope, you're in the right chat.
Do you get any sort of error or does the button just not light up after you login?
Close the launcher, delete the file shown in the error and launch the launcher as an admin. You can also try to restart your pc after closing the launcher and before deleting the file
ok
ill try and do that dont really know how im new to this pc stuff
were do i go to find that file
i did what you send and
its workin now thanks so much
Glad to hear that, good luck in tarkov!
i'm getting a file checksum error when trying to download the game
anyone know what i can do to fix it?
Try to delete the "Temp" folder in your launcher directory as well as the "Battlestate Games" folder in your Appdata > Local > Temp directory (I am not sure if it was Local, LocalLow or Roaming, but "Temp > Battlestate Games" only exists in one of them)
Make sure your launcher is closed while doing that
theres nothing in my temp folder
i tried downloading the client from the link found in the logs which is a recommended solution but the files are still corrupt
just checking, do you have enough room on your drive?
@vivid briar
What do you mean by mod menu?
Like for gun mods or game mods?
Are we talking about spawning items mid-raid or teleporting kind of mods?
@vivid briar
Not really too big of a support question, but what was that picture with the avs and blackrock about?
Most likely to show there will be changes to tactical rigs
Btw I know this is not tarkov related but say.... if I want to use my ssd to load a game thats installed on steam should I move the entire steamapps folder into the SSD or just the folder of the game that i want to load through the SSD?
You can create an additional steam library folder on your ssd
And install games you want to install on your ssd there.
I believe steam also gives you an option to move games to a different library folder, but you should also be able to copy them over (just make sure you keep the folder structure, for example steamlibrary > steamapps > common > game)
You can manage your library folder in your steam settings > downloads > steam library folders
Thanks
Dunno if this has been asked before but for some reason the graphics in-game look 'grainy' it's hard to explain but any ideas guys?
Hmm.. It depends on what you mean. It could be that you just enabled noise in your graphics settings, which you can just turn off, of course. If you are talking about some kind of grain/stripes in shadows, you can't do much. It is just the way the engine/game calculates and displays shadows
No noise is deffo off pal
No it's really hard to describe it's grainey as in pixely if you get me it's so hard to explain lol. ๐
Oh, near the edges of some objects?
When I've watched streamers n stuff it looks flawless
As in looking at trees n shit like an old style movie if you get me ?
I'm running 1080p don't get it in any other game it's weird
It's Asif it's not 'polished' if that makes sense
Im panicking
Do you have an image of what you are talking about @chrome ingot
You cant see it on screen shots I'll try once I'm on give me half hour or so and I'll post a pic if that's ok @teal rose
Sure
So what I did I tried to move only the PUBG folder over to my ssd, then tried to open up the TSI folder and my file explorer froze. I forced quit it, tried to start up EFT and it looked like as if I hadnt linked the launcer to the EFT folder in My SSD. I decided to restart and now my ssd doesnt even appear in partitions
Help
What did I do
Did I kill it
Did I like fukin destroy my ssd somehow
Do I need to open up my pc again
Copying and opening things should not kill your ssd
Well you see the ssd doesnt even appear in partitions anymore
Tried restarting?
Already restarted
In your explorer or in your device manager?
Im looking at disk management
The partition doesnt show up
It also doesnt show up in explorer
Try to find it in your device manager, make sure you have hidden/uninstalled/removed hardware shown
