#community-support
1 messages Β· Page 438 of 1
What sort of error are you getting?
"we withdrew a small amout of money can you tell us how much it was"
and i call the card company and they say nothing was withdrew
Yea, that's an issue with gift cards and Xsolla
Now did you put enough on it to compensate for Tax?
So you're trying to upgrade and you already got it?
So as a gift then.
Best I can say is you can try Privacy.com, make a digital card and try there.
you're not wrong m'dude
my acount got hacked and bsg didnt getr back to me for over a monthz i run into hackers like every other game, and now i cant buy this game
Honestly with how small their team is, I'm surprised they got to you at all. What servers do you connect to?
im central us and i play on la 2
Listen man, Dont worry. There are hundred of thousands of tarkov players, and very little devs. Be patient, im sure they will fix this.
Try DC or NYC, It's been a solid 7 months since I've gotten anything.
i realy like then game and i hate it because bsg fucks me
i try to buy it and wtf do they use xsolla
have it be a direct deposite hand off
Because Xsolla is a russian based payment system, I think.
I lied. Based in Cali, but apparently they got a office in Moscow.
-and to be fair, it's BS but it's secure-ish.
"ish"
Nothings really 100% secure
you know what i know why its taken so long because they are a charity group
Who is
bsg
... wat?
they dont have to pay taxes because they are a charity company
the govrnment pays them
That's a p' big [CITATION NEEDED] my dude
what
look im to pised for this ill be back later
Yea man i wouldnt talk shit about bsg here
BSG deservers A LOT of shit though, let's be honest here.
idk man
I like the game, if i come across hacker, who cares..
Might make me lose 60K ruples or something, but can easily make it back
when i do raids and get killed by a haker i have upwards of 200k rubels
Hmm
Anyone experiencing the 403 error right now?
@azure hinge
Try using either Incognito mode or a shitty little browser VPN
when does this wipe end?
whenever they drop 0.12
u know month?
Will NOT come in June (will come sooner than you guess, but later than you think)
from the dev talk thing
so idk
any way i can report a hacker
DYVMIN is his in game name if anyone can help he one tapped 3 of us while running back and forth through a door way and i mean 1 taps not spraying
and all instantly
you even read?
plus thats not that hard to do tho
no, i dont give a fuck what you have to say, youre not an admin or anything
@vivid briar easy fix, dont play your servers
Frosty if he can aim thats not that hard
im literally telling you what to do, if you have a video to go report it on the forum thread
really? like when someone reports a hacker that doesnt go through their heaed
If you don't have a video... not much you can do
you autistic fuck
woah there
thats gay
hmm should i send that to mod mail? hmm
You need a video, just a name isnt fair.
But also what helmets where you wearing
just curious 
A name and a story is what every person who tries to haccuse someone has
never proof
its never that easy
Exactly
i wonder fucking why, cause normal/most players dont record
Listen bud
just stfu
tbh why the fuck are you freaking out, we told you what to do
and you arent gonna do it
so yeah
its a game
move on ffs
Get nvidia instant replay, its free, turn it on. So when u get hacked again, if u even did, then do alt+f10 and get that last 30seconds recorded
shh thats
logic
Isn't a new anticheat part of the next big boi update with the new engine
.12 is gonna have or soon after, but like 90% is gonna false reports anyways
I mean you will always get them sad bastards that report every time they die
Yeah, and PK-06
anyone got this? keeps happening, game isnt playable at all
i cant log into tarkov at all
@wise marten
What're your specs, when does it happen, and what do you have it installed on?
1080, i7, 16gb ram, ssd, optane memory, windows 10, happens whenever I get ingame
Are you running anything like reshade or any sort of VM in the background?
no
Have you tried a installation verification or full reinstall?
yes
Are the launcher and game in different folders?
yes
Mmmm
Ok, uninstall both the game and the launcher, then run CCleaner from https://www.ccleaner.com/ in registry mode. After that's all done, do a full reinstall
CCleaner.com - Download now and clean up your PC! Home of the hugely popular CCleaner, Defraggler, Recuva and Speccy
If that doesn't work @wise marten your best bet is the tech support section on the forum.
@wise marten
Any luck?
Did you ever let someone else log into your account or log in from a different machine?
Most places don't, tbph.
Did you ever use something like cheat engine for a different game? And no, there's no staff to help with anything like that.
Nikita himself said bans are manually done, so if you got the hammer you're either taking the piss or there was a abnormality with your account that was interpreted as a breach of TOS.
Might've been a video of you teleporting or zipping along because of high ping that was interrupted as hacking, idk m'dude.
@formal dagger I fixed the issue but the issue was that I was overclocking my gpu 
@dark cradle
Only the CMs, but they don't handle your kind of issue. I can promise you though, you're likely only going to get the standard responses at best or at worst get stonewalled.
That's the exact opposite way you should go about it
You're just gonna get banned from here, and get your Email IP blocked.
Unless you speak Russian, that ain't gonna do you any good.
Nop, Saint Petersburg
where are bugs to be reported again? cliped a bug from a stream where his inventory was greyed out (as in like it shows when a trader doesn't buy it)
@polar pine In the launcher
I encountered the same issue that the game crushed instantly after launching, but I figure it out it was the reshade's problem
as long as I installed the reshade, then the game will crush after i hit the play button
When buying the game Xsolla made a small purchase to my credit card account. Is this legit or scam? It says the amount payed is a verification code but this just doesnβt make sense to me
yeah it will to verify its real or seomthing
@light vessel
It'll stay as a pending transaction, once you type it in the transaction will be cancelled.
Ok good to know thank you
The NPC merchant Fence is spamming on some items in the flea markets
It started tonight, around 10 PM
could be a player
no, couldnt
it is fence, if it was a player he wouldnt have that LL1 mark infront of his name
Cant log into the website. I get asked to enter a recaptcha upon doing that the log in button is still greyed out.
hey, dont know if i should say this here but i think someone is trying to scam people
he keeps saying he wants to sell a red keycard for 4 million
Jbh428
this si his name
might wanna be carefull
@thorny topaz but isnt a red card worth like 20 mil?
Ah, fuck that
he wants to sell it low ''because i really need money now im broke af''
then why doesnt he put it on the market for 15 mil and instantly sell it
Β―_(γ)_/Β―
hackers can server disconnect you now??
doubt
no but okay
I need to know if my transaction went through for a gift tarkov code
Guys
I have been playing all day and lost all of my loot
I play as scav and no matter what i do i get killed
idk why :/
Yesterday it was amazing and today im suffering
I think im doing something wrong in how i play or something
Why is that bf
@misty finch That's from Battlefield. Why did you put that here? This channel is for support.
is there a glitch where you take more then 1 lab entry card you lose them both?
Makes me wonder though. Is the hitbox advanced enough that it involves the actual model of the piece of armour?
Or will Nape/Ears/Thorax be exactly the same hitbox for every piece of armour?
copy pasted from earlier, really curious about this
anyone elses flea market rating standing still?
How did I accumulate 1m spent with Prapor when I never use him?
anyone els having connection issues?
@tranquil viper buy something from him and sell it back
@shell turret No no, I said that I have 1 mil spent with him, but I have no idea how I got there, as I basically never use him
maybe you've used him unknowingly on the flea market?
and does insurance or repairs count?
Hello, i hope you can help me. For some time i have lags and cant play it well. In addition i have the problem that the game freeze, if i extracted from map or confirm leave in offline modus. i didnt see the endscreen with Xp etc. the screen turns black and nothing happen. if i open the task manager, eft shows me inactive and the status didnt change.
@serene cedar
What're your specs, what do you have it installed on, and what's your OS?
hello guys
i have a problem
what is this
i cant download the game
i just bought it
I have a problem, i reinstalled windows and cannot acces the bsg website for some reason. i was wondering if someone can send me the download file for the bsg launcher trough discord. the file is too big for a normal discord account so it has to be someone with a discord nitro account. if you can help me out i would really appreciate it
someone sent it, thanks!
@edgy gust
Make sure you're running the launcher as admin and have the launcher and game in a different folder
fixed it
What was the issue?
@signal pike Cuz he is hacking in Tarkov and he even shows on his youtube he hacks on other games as well. Aint that enough to at least take a notice on his gameplay and see what hacks he is using so you can try to figure out which program he uses so that you can ban wave a giant group???
Put it into the Hack-Thread on the forum
the game wants me to verify my device or something but is not sending a email? do i need to do something to prompt the email or is it just slow?
look into your spam folder
nothing
https://gyazo.com/1a3fd1a7d7abfd35f371cdf4d722c120?token=6f66d97a209b53606c44dad232918a1a
and theres absolutely nothing in my email
Sometimes it takes a little long to send emails, how many time have you waited so far?
also, look at spam mail
hey guys i need help
im trying to change my email for my account and everytime i type in a code it doesnt accept the code i put in
then when i reenter the code it doesnt work
please i wanna play tarkov any support will do.
Just a heads up that this channel is a way to ask all members of this discord, not just official EFT support. You can directly contact them at support@battlestategames.com
ah ok thank you
@unkempt crane The description of this channel can be a little bit missleading then, what about update it so it says that you would recieve help from the community?
@chrome kite hey, maybe youre right! Insurance and repairs!
Hey i just bought the game and i keep on getting the message "(x86)\BsgLauncher\Temp\EftClientDistr.0.11.7.3195.distr.tmp" is in use by another application and cannot be updated. Please close the application and try again." please help
If there are any other instances of tarkov being opened, as well as any files relevant to tarkov; close them
I have question
If i alt tab out of The game i cant get back in i see The game for a sec and then screen is black
Screen also did flicker
I then restarted The game and just played it without alt tabbing and had no problems
And when i alt tab again same problem
I forget the reason why, I think itβs related to RAM usage, but the solution is just not alt tabbing
I have 16 gb
Thats should be enough
Also i never had this problem before with The game
I've read about putting graphic settings on HIGH/MED instead of low, will help with the fps. In testing I couldn't really tell if there was a difference.
Anybody has some proof instead of just hearsay??
@dawn finch I also had troubles with alt+tab, but since then I first used alt+enter and then alt+tab which causes less issues.. maybe that's a temp solution
Hi guys suddently I'm getting access error 0xC0000005 crash after second loading screen. How do I fix it? I was playing the game like 10min ago.
I found a really good video for settings, am I allowed to post a link here?
This is a simple tutorial on how to improve your FPS on Escape from Tarkov. This guide will help your to optimize your game. This tutorial will give you a pe...
woot
it helped a lot.
my trizips backsbacks have completely disappeared from my inventory i usually store them in my pilgrim is there a glitch?
Attack backpack then pilgrim then trizip
@ember tartan the pilgrim came by to get his stuff back xd
@ember tartan did you complete a quest where you have to hand in pilgrim backpacks? If you have, it would have taken everything that was inside the pilgrim, gotta be careful with that quest because it takes everything inside it
my buddy absolutely cannot by the game because of xsolla, they keep saying its because he just made an account, but he cant even by standard.
any suggestions?
i cant create a channel keeps telling me 15 sec cooldown
@vale pelican
What's you friend trying to buy it with?
!unlock
He's just using he's normal debit card. Works on steam and everything else. Even works on like weird sketchy keysellers I tell him not to by on. Never had issues elsewhere. But I had issues even buying my two copies one was a gift and we are both in the US. It may just be xsolla sucks. But this has to hurt sails. He wanted to buy the EOD version.
if i remove a listing from the flea market will it delete the item?
because i just removed an item and its gone
nvm mechanic just took forever to send me my trade back
if you have something for sale and take it down it wil return you to in a few minutes
okay
@vale pelican
Tell him to use Privacy.com to make a digital card and try again, Xsolla sometimes just decides to decide cards at random reasons
I love the PK-06 sight, but it ALWAYS does this almost all game π¦
does anyone know if in update .12 they're going to fix the problem when sliding down rocks it doesnt register you standing on the side, and once hitting the ground your legs either fracture or go black
@vivid briar change the optic setting
?
Aight
I was just in a match at 10 minutes, as a player scav
Killed 1 scav, and there was a team of 2
I'm presuming they are hacking
Never missed a shot, as well as fucking didn't make SOUNDS while shooting
I just GRUNTED, is that a glitch, or are they fucking hacking, they didn't register my hits too.
Hit my leg, then thorax, then killed me by shooting my thorax again
Just my fuckin body got damaged, nothin else happened
Ping = 30-35ms or so
It's a proven glitch, sometimes sound doesn't synch because reasons.
Oof
does anyone know how to fix borderless 21:9 on a 16:9 screen? the resolution looks right and fits the screen but the game opens my cases at the top of the screen so i cant move them now
thats what i mean
Can someone list me the real recomended system specs for this game the only ones i can find are on the offical website witch clearly dont fit the game. I have an i7 2600 ( i know its old but its still an i7) that runs at 3.40 GHz. I run a Geforce GTX 1060 6gb, 8 gb of RAM and i have the game installed on a SSD. currently i have the game set to the lowest graphic settings and still get barely up to 60 mostly 50 to 45 fps on maps like customs, shoreline and so on. Do i just need to upgrade my PC or do you guys have a trick up youre slevee to make the game run better? I know that the game is still in beta and people with crazy good pc have having studders and all sorts of problems.
dont put your game to the lowest settings since it goes harder on your CPU that way, also get 8GB more RAM if possible, 8GB is doable, but not on DDR3
why do you have so meny backpacks lol
What are keys used for?
opening things?
Like opening what
doors
what are keys used for irl? 
Chris, keys could be used for containers found in games. that is what i was primarily asking, if they were used for other things
plus this is the wrong chat channel too
There are safe keys and door keys
there once was in a prealpha trailer shown how the player unlocked a pistol case, but that isnt ingame atm
Thanks chris. Also a quarter of convo's in here are not for actual support Shootem
Asking for info is asking for support in a certain area. Also what section says where you can ask randoms?
Exactly my point ^
Went into a labs raid and the server won't start (keeps saying lost connection) what do? Just lose the investment + gear?
Ah nvm server crashed finally and got my stuff back
Can anyone help me figure out how to put a front grip on my ADAR 2-15?
sorry wrong chat
my tarkov isnt in windowed but my mouse gos off into my second montor and tabs out when i click
check launcher setting. @rugged pulsar
Paldo_Nogu is hacking dont know any other way to report it
killed all 3 of us 1 bullet each
fully decked out
Hello @formal dagger,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
π€
3 of us on every corner in labs
we all agreed that the guy not only was chamming but he was also 1 shotting everyone with an auto
rifle*
Well if you got footage you can report him
i dont none of us were recording
Im unable to upgrade to EoD with a gamestop giftcard
Why would it be an option if i cant use gamestop card
game is garbage second chammer ive seen today
fake peeking to try and make it seem like he saw me before hand get a fking life
and yes both lab runs were back to back
There's also the possibility you're desynching like a bastard m'dude.
sure in LA servers
13 ms
give it a rest
u giving the benefit of a doubt is childs play i can name u 3 subs hacks
Enjoy the game u defend so well im done....
?
@obsidian salmon i feel bad for u since u cant notice the difference by now.
can anyone help me? my game wont launch
this is all it shows when i try to play the game
Whats settings do i need to change to give more load on the cpu ?
am getting choppy 60 fps with this
Melting that gpu I see at 100%
yeh im wondering how to split the load so to say because this is annoying
i mean, GPU is supposed to be at 100% 
Hello, I just started having my game black screen after I launch it, it wasnt like this before
@vivid briar honestly caseyy I found that turning shadows up instead of textures helped more. I went from low to medium shadows and gained like 8 fps
but different for different pcs I guess
could prob give it a go
Actually, I'm getting 75% on my CPU and 40% on my GPU
Running at 50 fps. What does this mean>
my friend and i have different difficulties on maps. isnt game changing but is there anyway to fix it?
@fierce barn difficulty says nothing.
@shell turret i know that Id just rather have it whatever its supposed to be instead of glitched out
@fierce barn I think it depends on your level.
ok thanks
umm idk if anyone has had this error but just had error 629 and it ate my labs key card. fyi
Server crashed, character still in raid. Can't rejoin. Info??
Keeps saying server conn lost
This should never cause player death/loot loss.
x7 now
again lost conn
@upbeat valley What server?
how do i check in game?
you have to check it in the launcher, before you stat, it usually picks the one with the best ping
@upbeat valley If that persist please contact support through the launcher
thnka
s
yeah
was ok in the end
but then thanls to the same BS, was prone to hide from player ambush. DC, then RC, into death screeen. ffs
in another map later ;-;
pleas add this omg
This isn't the game suggestion channel, it's for tech support.
Hmm... could someone explain to me why my game is only using 60% cpu & 40% GPU and I'm barely getting 60 fps, sometimes dipping to 45 on customs?
Could be type of GPU or CPU. For me, for example, have an i7 CPU, but a 970 GTX, so I get 30-45 frames on most maps (excluding low render maps)
A ryzen 7 3750h and a 1660ti with 16g ram. Its a laptop, but I thought Id be able to run the game on at least low settings π¦
Dude, that 1660ti performs the same as a 1070
no its better
.
i have no idea why my games running shit. its probs the cpu
Anyone know why my EFT uses allot of my Pagefile ram, instead of my physical ram? No other game does it.
and sometimes, it reaches 100% of the more than 40gb of fekin Pagefile ram i have and eft crashes, and discord restarts, and it's not good for my computer
What it usually is at. But then it will make the pagefile go to 100% and the memory usage will be at 8000mb to 10000mb during the pagefile being at 100%, once again no other game does this
@frank solstice message modmail
ye just did sorry for doing this here
just had an incident eh? Sounds like somethin
anyone know a thing about computers? Is my 1660ti being totally choked by the ryzen 3750h?
Ah amd theres your problem 
it does make me ree a little. Ive never had amd before, but it was the cheapest 1660ti laptop
by a huge margarine
What settings do you use
Ive tried a multitude. All-low to all low + add med shadows/terrain. Ive tried all medium and all high
I dont lose many frames going to all high, which is strange
I got 120 fps on labs with all high settings
Boggles my cocking mind
but then we hippety hop into customs and its chuggachug with low settings med shadows
Cause I run a i7-8750 gtx1070 and both have some adaptive oc on em and settings wise everything is basically maxed
Shoreline is 60 or so. Rest is 80
Tfw all of that is in a laptop
completely wrong channel 
Quite
tarkov just gave me a server connection loss error and kicked me from the match ,
lost all my gear
Oofy the rare server dc that kills you
Anyone familiar with no sound issues with EFT? Sounds works great in any other game. When I boot EFT it used to be a coin flip as to whether or not sound would work. Usually I would have to boot it several times for it to kick in. I haven't played in a little over a week and got a couple small patches today, but now I can't get sound to work after several game restarts and PC reboots. Anyone heard of this or should I head over and put in a ticket?
anyone know how i can make non full screen in borderless
figured it out, does anyone know how much the input delay is?
Ragman quest to turn in Pilgrim bags is still bugged, it took my full bag with all of my stacked bags today, This quest should not allow you to turn in a bag that has contents in it.
Too late, lost 4mil+ of gear and items, many were quest items I have been saving since the beginning of the wipe. I thought BSG was going to fix it so you couldn't turn in the filled bags but apparently not.
and thats why you pull everything out of your pilgrims before turning that task in
oof
Chad eft feature mercs someone again
Could there be a few discord options for night raids?
so basically I tried launching EFT
it booted up as normal
it was smooth
then it froze
I retried
again it did the same
should I just reset?
ah fuck it
I just resetted
oof that didnt solve anything
how does one report a hacker?
keep facing him on a canadian server
just always prefiring only headshoting entire groups
I bought game when I was in Belarus. I moved to Germany now what must I do to play game ?
I haven't played it for long time. More like 6 months
THINK YOU NEED TO UPGRADE ACCOUNTS REGION
caps
@vivid briar
@vivid briar thanks
Hello @fossil bloom,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
So I just hopped onto a gtx 1060 desktop with an intel cpu from a couple years ago and I couldnt run my game on high but I could enter shoreline with consistent 60 fps
my 1660ti laptop rocks labs with 120 fps on high, but cant run shoreline above 45 fps. Shit laptop cpu I guess?
just lab keys...
Just got an "Anticheat Connection lost" and as i was reconnecting i just sort of fell over dead.
Does anyone know how to uninstall reshade
I used the reshade installer, it also has an uninstall fuction
only leaves 1 ini file, I think other than that its 100% uninstalled, maybe someone can confirm
Thanks @eager sluice and @obsidian salmon
Anyone know why I do not see Additional Ingame Equipment under my profile?
@vivid briar you have to upgrade to the European edition. Your game might be region locked and the only edition that isnt is Europe
If hes talking about the new year gift, cause thats on the your profile if you got the game before new year
Yeah im not sure what that other guy is meaning
cause thats the only thing named addittional ingame eq
I have no clue, he could be meaning the extra shit for each edition because thats classed as additional ig equipment but all that is thrown in your stash or in your mail via system if you upgraded
@viral granite and it cost another β¬30 pound. Wtf. I already bought game for CIS Region before. Why I need pay twice again.
It doesnt cost another Β£30, should only be Β£10 or so
your not paying for another edition of the game
your paying for the game to be unlocked because you bought it for a certain region without knowing by the looks of it
if you are in europe why did you buy the russian version
yeah its like 10$
yeah I think they think that they need to buy the whole game again
@viral granite upgrade cost is β¬30 from CIS to Europe region upgrade. NOT $10
I am not paying another β¬30 now for upgrade. Not playing it ....
so move back?
Anyone EVER have problems with EFT slowly climbing to Pagefile 100%?
I crash regulary, in about 1-1 hour 30 minutes intervels approx
Litteraly crashes on time every time
My eft just goes from 9% pagefile.,. to 50%... to 79%... then up to 100% and my discord/eft crashes and i have restart my shit
I have 77gb total on meh fuckin pagefile 16gb physical ram
ffs
DDR4
It's so fuckin annoying
I never crash while ingame only while in menu/loading in as well
I have memory cleaner as well.
Someone please help man, I've tried so much, adding more page file ram, using memory cleaner, reinstalling tarkov, messing with in game settings, setting it to high priority.
I have an HDD btw, but that will only really affect loading times
I have a Ryzen 5 1600, 16 gb DDR4 ram, gtx 1080, graphic scard/cpu are safely overclocked
Now i need to restart tarkov, gonna crash if not π¦
Someone please help if you can, this is horribly annoying an a huge incovenience to me, and my friends, and is harming my hard drive
(presumbly harming my hard drive from overflowing the pagefile)
have you tried reducing your pagefile to default levels
also can you overclock laptop cpus? Might that help with my cpu bottlenecking?
Does anyone know why my friend is muted?
He clicked the green check in #521628660298678283
@vivid briar What's your friend's name?
@tranquil viper it was happening with my pagegile on normal levels, I upped it after a week of playing eft because Damiano, a tech support here, told me to try it. Didnβt help though sadly
ah
wieners
Well my ryzen appears to be bottlenecking my computer. Maybe yours is too
@tranquil viper CPU doesnβt corellate to my pagegile being overused
But it isnβt bottle necking nonetheless
I'm the only one π
any idea why i am not recieving the verification email to loggin? email is correct, password is correc, it says email was send - insert code. tryed it severall times
spamm filter are off
t-online mail
tryed it first about 30 mins ago, so a delay should be excluded
@silk condor try with #547868292686151695
doing that, thanks
Any body know how I can fix these backend error issues. Tried turning the computer off, restarting the game, even checked the integrity of the game files
i cant connect back ingame
someone facing the same problem currently?
iam i realy getting forced to press confirm to leave
because this is getting in a loop
I have had backend: cannot connect to server issues since 11.7 dropped and I guess I just assumed everyone did. when this is happening, I also cannot connect to the escapefromtarkov.com website, but connecting to other stuff like Google works just fine.
@limpid crown @mild hearth @mint zealot Please, report that through launcher. Devs are looking into it.
if i get EOD will it wipe the stuff and levels i have currently?
okay
anyone else having troubles connecting to raids tonight?
<@&521779599470755875> Can i please have my nickname change in this server to Ithuriel to match my ingame name please.
It should be good now.
thx a bunch β€
Greetings everyone, where can i find the crash report folders? it says the name of the file (which is the date of the crash). Today the game is freezing/crashing randomly and would like to send these files to the devs. Thanks in advance for the help
I found the files . Now the question is, do i send this as a bug to the devs? through the game app? or differently?
Through the launcher like a bug report i guess?
^
attach them to your bug report
Are there any problems with M80 rounds? I can see the shots hit but the target takes now dm (as its not registered as hit when I die)
Anyone with anything on up to whatβs under gen4 will drop with 1-2 to the chest
yee, but the problem is that the round dont register as a hit
desync
m4 I get that bad where half a drum mag is just air vs raiders with no armour.
and over 5 bullets hit a face before they decide to fall over
havent been that bad the last days, but today it have been a nightmare
so whats up with reshade now? Has it become bannable?
Unfortunately itβs allowed still

does anyone have any tips to make tarkov run better? I don't have a problem with FPS, but my load times suck and i stutter more than i should at times in maps like customs and woods
if anyone can help me i'll dm them my specs
Thank you for the advice, will give this a shot
Or donβt have stutters?
anyone have an idea how to get rid of the stutter when closing inventory? its rare but i get it sometimes
If i upgrade my version, do i have to reset my character to get my new secure container
nope
Anyone EVER have problems with EFT slowly climbing to Pagefile 100%?
I crash regulary, in about 1-1 hour 30 minutes intervels approx
Litteraly crashes on time every time
My eft just goes from 9% pagefile.,. to 50%... to 79%... then up to 100% and my discord/eft crashes and i have restart my shit
I have 77gb total on meh fuckin pagefile 16gb physical ram
ffs
DDR4
It's so fuckin annoying
I never crash while ingame only while in menu/loading in as well
I have memory cleaner as well.
https://cdn.discordapp.com/attachments/521614489884295169/582744475990884362/unknown.png
Someone please help man, I've tried so much, adding more page file ram, using memory cleaner, reinstalling tarkov, messing with in game settings, setting it to high priority.
I have an HDD btw, but that will only really affect loading times
I have a Ryzen 5 1600, 16 gb DDR4 ram, gtx 1080, graphic scard/cpu are safely overclocked
have you tried turning it off and on again?
games broke af
just shot a raider at point blank range in the head with all 61 iglonik rounds
and i died
after unloading all 61 rounds
game is fucken broken
why are there invincible raiders?
You can report it in the launcher so the game devs would take notes and do the needed fixes.
i do not have a capture log of this incident
logs are saved automatically after each raid as far as I know.
I suppose it will be the date/timestamp
hmm
ok i will send them todays log
but it breeds doubt in me that this incident will occur again , and that is not a good thing in a first person shooter.
certainly if you contact support they will help you prevent it from occurring.
Lot's of chat recently about reshade banning, and this seems to be a re-occurring topic but is there anybody who can throw some information my way about reshade and whether or not you can be banned for using it?
@near cove in update 0.12 some parts of reshade will be banned, in other words certain filters of reshade that people use to gain an unfair advantage over other players in the game will be banned, BUT players using regular filters which are not banned and donβt give an advantage, are all Gucci and will not be banned for using it.
^^^^^ reshade info right there
Devs all said later on they MAY ban reshade completely.
later
sources?
Ok, so I have a problem where when the exit timer appears at factory far corner my ping hits 150 and stays like that into the next game and during trading . This happens every other time at that evac an occasionally at others
can someone tell me why my game is suddenly stuck on 15 menu fps when its never been sub 60 before? literally didnt change anything
hey does anybody else have a problem viewing the customs map?
Hey, i have this problem with my EFT, i am unable to download it onto my SSD. Every time i try to download it just stop the download in an instant
i have tried so many different things but nothing worked
Can you downlaod to HDD and copy-paste to SSD?
@vocal osprey
Are you installing the game to a different folder than the launcher?
nope
is it just eft or is the ssd faulty... and u sure it isnt a usb you mixed up?
@vocal osprey
Then install the game and the launcher in different folders. Having them in the same folder causes issues.
Yea, folder not drive
@formal dagger What issues does having it in the aame folder cause, exactly?
@tranquil viper
It's mainly the installer that gets pissy, it doesn't cause issues for some people though.
Anyone else crashing when trying to load the map and still crashing on reconnections? Probably just me but im not hitting anywhere near max CPU or Memory Usage.
I'm trying to place a video file into my bug report But when I choose the file it doesn't show up in the GUI. Any tips on how to get around this?
What's the format?
@tidal olive upload it to youtube as an unlisted video and send them the link
ok thanks
anyone having issues login into the EFT profile on the main site, im receiving attempt emails but not receiving the verification email
and ive checked my junk box
DW i rebooted my pc and attempted login again and got the email
<@&521779599470755875> can someone help my friend he can' t join any of the channels
Must accept the rules before channels can be utilized.
π
I fixed it, the bot is wonky
@inner mist can you pm me about this
so ive reinstalled the game multiple times and cleared over 30gb on my hard drive... but whenever the download for tarkov is almost done it always says not enough space for one of the tarkov files
Hello a friend of mine upgraded to EOD but the changes did not happen (Stash size is same as standard Edition and no objects received in mail) but still launcher and in game shows he got EOD now
I have 3 buddies that didn't have to reset it just upgraded automatically
@echo granite
Sometimes it takes a few hours to a day
@undone cove yeah thatβs completely not correct, sense 10.5 we donβt need to reset.
How can I report someone?
Hello @obsidian salmon,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
we got a pin or tips for setting up ideal audio in tarkov? my headset just gave out and looking to either upgrade or tweak my setup. Using hyperxcloud and idk how to feel about them so far..
nope in game thanks
@undone cove That should be exact same as mine. Some kinda usb pre-built thing. at the time reviews seem to support it's quality and range. I been using built in surround so maybe it's been mis-directing me. stereo supposedly is the way to go?
Pleeease.. 3000+ pings and dc again DX
hello π got a problem with an error
What is your issue?
Excuse me gents but is there a way I can get some help regarding my account?
Are you referring to me or the people above me?
Γ
Ah, well it's a pretty serious problem that I believe only someone from the tech support team could help me solve.
But If you're capable of helping me, then my issue is that I am not able to access my account.
Or is there a legitimate support guy around here?
Please contact support by emailing them at support@battlegames.com
Afraid I already sent them multiple emails a while ago and got no response, is there another way I can contact them?
It is an extremely important matter, and I'm afraid they are not responding, I really need another way to contact them.
What seems to be the problem exactly? Is it a technical matter or a account matter?
An account matter.
so, banned
Not banned
Hacked
And since I use 2 separate credit cards, 1 PayPal account and 1 Skrill, and more payment methods I could not find the invoice, It was a couple months ago and since the team was not able to confirm my ownership of it they couldn't help me. I did ask how the game was purchased so I'd know where to look but that is when they simply stopped responding.
That is why I need another way to contact them
Well that's the thing though, you asking how it was purchased is a instant red-flag in this instance. You may be the legitimate owner, but since e-mails can be spoofed, a question like that immediately cut you off from any real help.
I understand that, but I did not ask for the details of the purchase, just if it was purchased using paypal or a debit card, I do get that it is quite suspicious but I really cannot spend another 40 dollars on the game when there is still a slight chance I could get my account back.
In my old department, unless you could provide proof, the e-mail would be blacklisted and put on a 'no response' list.
I understand this is a hindsight is 20-20 comment, but keeping e-mail copies of all receipts as well as a screenshot of the purchase on your online statement is something that should be practiced when buying outside of any large online retailers.
I am really sorry I'm bringing this here just because my sheer amount of frustration, the thing that bugs me is that the last time I was logged in, I literally saw the message the hacker sent to the dev team, posing as me asking them to move the game's ID to his PC, and it was then that my account was so easily swooped away.
I'm currently trying to dig as deep as I can to find the invoice.
The two best things I can tell you is to attempt to practice some better info-sec, and there are ALWAYS sales on some of the major Russian holidays.
Mix up your passwords, have 2-FA enabled on basically everything that can have it, and use multiple e-mails.
Yes since that day I learned my lesson, it just bugs me that this person got away with it.
It's very frustrating.
They usually do, m'dude and I understand how you feel.
And in many cases I'm seen as the hacker to the support team, trying to gain access.
Honestly I'm not going to sugar coat it, most of it was my fault for not being careful and involved enough with my account.
While it's good that you understand that, a determined intruder can crack through really any type of security measure, so don't feel too bad about it.
It happened and you learned
I did, I just hope this guy will get caught soon, not just for me but for every EFT account that is in danger of getting hacked.
It's too bad that invoices are not sent to emails as well, could've been over with a blink of an eye.
They are, you do get a Xsolla e-mail along with a BSG purchase e-mail
I simply cannot believe it...
I just found the invoice by typing xsollla in my email inbox...
I never knew Xsolla was a thing...
Aww but what should I do now? I was probably blacklisted from their services.
@undone cove
No, you'd be registered as only using that Dev ID and IP from that point on so it wouldn't be suspicious.
@formal dagger I gotta say thank you! I ended up finding the invoice, but I still need to find a way to contact BSG, still some hope I guess.
He has the Email already
But your best bet is to try and E-mail them again with the Invoice # and that email as proof-of-purchase
that's really your only option
I'll send another one just incase including the invoice, might get some help this time.
@undone cove thx for reminding me about offline testing. The built in surround over amplifies sounds making directional hearing harder. Still need to look into options for a strong stereo headset since mine sounds kinda weak by default.
i seriously need some help fixing my tarkov... whenever i install i first of all get a constant error while downloading and i can just click retry through and install... but when its done downloading it says it cant install one final file despite having well over the required 12gb
I like how me and my team spawn in different location in labs. Fuck.
don't move before everyone spawned, ez fix
I didn't. still everyone spawns in different location.
hey, i just upgraded to left behind from standard edition, but my launcher still says standard edition
do i need to reinstall the launcher?
hello, im currently on a pretty bad potato pc and saw that nvidia inspector is good making it easier on your PC and giving you more fps, is it allowed?
love when tarkov says the files are completley compromized and I will need to reinstall the whole game. (played tarkov last month and the only thing thats changed in the files is that ive updated it)
The amount of hackers I have run into today has been pretty redic.
i didn't met any hackers or cheaters till today. Am from Malaysia , Asia server.
i was invited to a group by someone called StaticSnow, crapcircus and LackOfSkill on this discord and they killed me as soon as i spawned is that normal on this discord 2 of us died not all of them was working doing it
Normal in any social group to have randoms kill you for greed.
on this server
if you recorded it with the discord overlay on, you can get them banned from the voice channels
@flint sleet @sullen cargo @tribal jay Feels bad man, why did you kill someone that you just invited π¦ , that's not cool man
Myself and static snow were killed also, so we found the pos that sis it then
did it then*
π
dick move
@pale vessel sorry if you misunderstood but we teamed up with one rando at woods, and he blasted us when we spawned
ah im lvl 10 never did labs
got 3 key cards tho
never knew sawnkilling was a thing here
try not to do labs early on unless you get the keycards from scav runs and such
Yeah
@fluid jungle It's not allowed
@amber nacelle @pale vessel thatβs very strange because I didnβt play with anyone last night, I ran 3 solo runs and ran into one hacker and two successful runs. Itβs interesting that you would lie about something and have no proof.
Plus I was going to show them around woods but when I got out of my Shoreline run, they were in a Trio. Having seen this, I continued to run Shoreline.
We moderate intentional TK's , but you must use modmail to report them plus solid proves like a video.
I really want to know what happened now. It seems like they were in a three man, invited some random in game and got killed. The world may never know
Why the fuck will it take a hour to check game integrity?
I just downloaded, dunno why it would need to check it first
You doing on a HDD
oh never mind it got stuck on a slow part I guess. Now its going fast as shit
ha
Is it worth posting in here for clips of legitimate jankyness?
No.
@tribal jay Hello m8, i'm not lying , all i said is feels bad man why could yall kill someone that you just invited. I was asking. Not straight up lying about the fact that you killed somebody. I have no proof yes but i'm not talking bullshit either
@pale vessel I was referring to the one making the claim and figured I would mention you as well.
Spare me your bs? What bs are you referring to? The fact that you have no idea what was done yet you mentioned me in your first post? Thatβs pretty ignorant of you. Why even mention me at all? I was mentioned by the first person but his facts were incorrect and you asked why would you, you being plural, invite someone just to kill them is just stupid on your part. Unlike some people, I like to know the facts before talking. It just goes to show how stupid people are
Plus anyone that can comprehend English would read my message an understand I was talking to the original poster. It sucks that you couldnβt understand it π
Ya'll, this ain't the channel for this.
Anyone know how to fix the 228 error for moving items? I'm trying to complete a gunsmith task but whenever I trade it in I get this error. Please @ me if you know how to fix this
No its in my stash
@calm smelt did you make it work yet?
nope :[
when is wipe supposed to happen
No one knows

@hardy bramble With 0.12 patch, but there's no date for that.
or information on the type either?
does anyone know if in patch 0.12 they will be improving/removing being able to spawn 2-3 minutes into a labs raid (or any raid) I have good pc specs it just connects me to an ongoing match and i always find myself late.
Never had that problem before
@fickle arch
It's a combination of the server being garbage and your connection to the server.
@formal dagger okay
Where would I go for questions regarding hardware
@vivid briar
This is the channel for hardware questions and issues, ignore Chris.
I just woke up when i read that, im a retard i see
i thought he asked something about the game
Yea, I figured that when you mentioned interchange. 
yes
anybody know a fix for 404 error while updating the launcher?
Thanks! I already found a solution though
my tarkov has been in the main loading screen for a while now, its not frozen but its on a endless loop
hello
alt f4
The first time someone ever gave the advice 'just press alt-f4' in good faith
Good afternoon, when will the next sale of the game be? I do not have enough money to buy it now :(
eh
probably at the next russian holiday
12 June β Day of Russia;
could be one for that
4 November β Day of the National Unity.
Oh ok, i will wait 8 days
Normally they say that like a week before the sale
So there's not going to be a discount, right?
no idea
Noone knows yet
somehow the game just managed to spawn me 4 minutes late into a ongoing labs run
thats a rip
also why is the glass in the manager's office only shoot-through-able from the outside only, i would really like to protect myself but i cant
You can shoot from the inside, but player bullets are stopped and/or have their trajectory altered by shooting through it. NPC bullets however aren't effected by the glass.
What does it mean by time reset thing?
Time played on the profile
raid time played = 2 hours for 1 hour raids.
reset to start clocking correctly I presume
I see, is there an update for it or? Because mine hasn't restarted yet but maybe because I haven't had a raid lol
Its only on the rating site, not ingame
Yo it seems that I can't join the looking for group channel
even though I accepted the rules
cant see what youre getting at with that reshade
oh be quiet @obsidian salmon
im english bud π
yawns in 1776
@obsidian salmon yawns in black n white coz tarkov is grey
tfw tarkov isnt gray
ReShade a shit
If you don't use a way to un-gray the game you're an idiot.
tfw the game doesnt need artificial coloring when the game looks great
Except it does and has for 3 years, thats why people take the 5-10 minutes to do it.
looks pretty great without
will someone join vc please i have a question about the launcher
what question
the game legit wont install like at all
thats not a question
@peak nova
You should just have to install the launcher from your Profile on EFT.com, Install it to Folder A in any drive you want, then when the launcher is installed, put in in Folder B in any drive you want. Ideally a SSD.
Not atm.
How do you not it tells you
everywhere i try to install it except the location it gives me it fails
@whole fractal English speaker here, in your recent announcement there is a grammatical error; βinterpretationsβ team was hardly working..β should be βinterpretationsβ team was working hard..β
The way you said it means that your interpretations team is lazy haha
It's possible
when we reconnect it just keeps saying server conecttion lost
should we just disconnect and say bye to our gear???
we disconnected and our gear was still on our pmc's
so it's fine
hey guys! π
I have a question
I live in Spain, to be more specific in the Canary Islands. In the peninsula the tax is 21%, however where I live (Canary Islands) is 7%. Why should I pay so much if in my region it should be cheaper?
probably doesnt depend on the region you live in, just the country
any quick solution to this?
have you tried turning it off and on again
definitely
restarted router
turned off firewall
restarted pc
flushed dns
anything that includes restarting
I know not nothin
whats the best helmet setup to run?
whichever one stops the bullet coming at you
I recently bought EOD and got the email saying I had to reset my account apparently you donβt have to anymore is there anyway to undo this but still have my EOD on my account ?
If you restart your game client (not your account), you should recieve all items in the mail and your stash will be upgraded
Does anyone know if there are currently issues with the Auth emails?? trying to log into EFT website on a new PC, get to the verification code page, I get sent the "Access from new hardware" email but dont get the verification code. nothing in junk mail etc
What email are you using?
the main email I use for my EFT account which is a Hotmail address (I'e got the verification codes no issue before, just cant get it today for some reason)
Interesting. You said your junk and spam folders donβt have it?
yeah nothing in there at all
and each time I try and log in I get the "access from new hardware" email through fine
ah well...I was just trying to log in on my laptop to get some insurance items from Prapor as Im away at a family reunion all weekend...I'll survive hahaha
hey guys, a friend of mine got banned for no reason
King of the stoners
he was banned from the server
and can't even join
doubt
If it's from here or Tarkov, it's usually for a reason because all bans are manual.
or the server is still down for them
Anyone know why I have no sound when I load up tarkov
@ocean reef @foggy surge the server has been with connection issues all the day (discord servers side). Now It should be ok.
@signal pike thanks π
i would really appreciate if tarkov completely removed the abilty to spawn up to 5 minutes late into a raid, thankyou
That's less a problem with the Game, more a problem with the servers and your connection to them.
yeah it just annoy's me, becuase i have great internet and a good pc but yet that still happens i always get put into a late raid
Hi having this strange backend error whenever i try to buy or sell things with the traders and once it happens it messes up my whole game
Is there a place to report bugs? The scav loot transfer page was only showing the loadout that I spawned in with instead of everything I looted. It turns out it was just a graphical bug everything I looted was still in the backpack and tac rig after I checked my stash. I lost my secondary weapon since I didn't spawn with it and because it wasn't showing.
@humble magnet
There's a report button right on the launcher.
Ah ok thank you
There will not be discounts right? There are 3 days left for the supposed discounts and they have not said anything
labs working for anyone?
labs working today ? or am i the only one getting 629 -
Labs issue anyone else? error code 629- ate my keycard
Your fine

Cass never forgives nor forgets

Hello ! I've spoken here before many times about this issue, i believe you would call this a memory leak, slowly my pagefile climbs to 99% then the game crashes unless i exit, then join back in the game, but then i have to keep doing it. There is also a slight "leak" with the phyiscal ram, as with memory cleaner in menu, it slowly can climb to 9gb / 16gb of physical ram usage, and memory cleaner can clear 4gb of that. If anyone has some help that would be great
Specs are as follows: AMD Ryzen 5 1600 6 cores, 12 threads, NVIDIA GTX 1080, 16GB of DDR4 Ram, Gigabyte AB350M Gaming motherboard, 3 fans.
I have 60gb of pagefile allocated (previously 40gb as 40gb was the auto allocated, but support told me to increase it and it didn't help).
Please help, if you need more info, feel free to contact me. Just @ me or just speak in this chat about the issue. Thanks guys love you all :).
Help is Very much so extremely appreciated. π It's a huge issue having to restart my game every hour or so, or risk crashing, or crashing midload if i didnt restart in time or something like that :/.
P.S This only happens within this game, i can go play Blade and Sorcery & Pavlov VR (in VR) and have absoutely no issues.
^(P.S.S I can play for more than an hour (EX. 5 hours, whatever)^
P.S.S.S Techincal staff haven't been able to help me, so i'm gonna keep lookin here.
Sounds like a user issue with ram or gpu memory
Hello guys. I'm having a very annoying issue, I'm not sure if I'm one of the few to experience this but whenever I try to move items in my inventory, sometimes they will freeze after having placed them in place, unable to move them again unless I back out to another menu. Has anyone experienced this before? Is there a fix?
bstate launcher wont work on win10 1903?
Being the newest windows update
They probably broke it
Again
Just uninstall the update I guess
@dry jasper
As far as I know it's caused by latency between you and the server, because whenever I'm organizing my stash and get an internet hiccup, the same exact thing happens to me.
Ye, it is really annoying.
Everytime I play with someone they say they can hear my game through my mic, im just wondering if anyone knows any solution for this ive been looking online but havent had any luck. (I use push to talk so im assuming when im holding it to speak they can hear my game)
I have lowered all the input and output levels to 5% and am still having complaints
Logitech G Pro headset
Have the game come through your headset and not your speakers
the game is already open?
escape from tarkov Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
and the game asked me to reinstall after
and when I try to install it I get that
@obsidian salmon any ideas ?
from what it sounded like it crashed or you exited but somehow it stayed open in the background
does it say anything in the task manager
I don't see anything that might be interfeering with it
I tried restarting my PC as well
@obsidian salmon
Like with steam sometimes when i close down a game but it stays open, even when im in not it, and i need to go in the TM and manually close it down
i guess try to verify files and try again?
if that fails i guess clean install
I'll do a clrean reinstall hopefully it will fix it
I've got a bug where tsrkov crashs every time I try to go into a raid
Hey guys, I have an issue where I can play solo perfectly fine, 60ms latency maximum, but if I group up with friends it is so laggy it's unplayable, like 2500 ms ping.
I can get into big firefights with other players no problem, just when I start a raid with more than myself it's buggered.
If anybody else has had this issue and has any tips, they would be much appreciated. Cheers.
what servers do you and your teammates have selected? If your teammate has servers with poor ping for you and is leading the squad, you will be playing on his server and your ping will be much worse. @dusky yoke
@stone lotus We all only use the two Sydney servers
lol welcome to the grand australia