#community-support
1 messages · Page 437 of 1
When i reach level 30 things that getting real hectic?
Like by then you will have a lot of stuff unlock, and be able to compete against others
If i somehow lose all of my items and money what do i do?
reset account
be a scav
but you wont
steal gear
anyway, just buy it already man haha
eod or nothing
eod?
Edge of Darkness edition
most expensive one
but its not really worth it in the beginning
thats how I started off too
How small is the stash?
just bought the prepare for escape edition
pretty small
thats why you upgrade overtime
but thats entirely up to you
you can play on standard edition just fine and have OP guns too
Thats alot to think of me for the beggining xd
anyway, what games do you mostly play
i lasted about a week when i get standard all those years ago
Right now, i play mordhau, sometimes rust and bf1
Im still getting the silent scavs in raids. Just fyi
pretty sure you'll like EFT then
Ive been watching eft since .8 i think
I bought it in 2017 but only really started playing in 2018
The discount is dope and the game is awesome. Unforgiving but its an adrenaline rush
So for short, i should buy it?
EOD
xd
- EOD
"Upgrades for your account are 25% off right now as well"
Edge of darkness
Its the biggest edition you can get
Nvm
would be nice if the upgrade worked too huh
My wallet isnt that fat
it aint fat
You get a season pass for dlc and some bonus ingame stuff
it T H I C C
Its already very expensive for me since euro isnt my normal currency
Id say just get it, play it ans if you enjoy it eod will be worth it
where are you from then
Sale ends on the 10th tho
that sounds like a lot but
Yep, 45 usd normally
Are you guys from the us?
Yes the game costs 170 lei rounded
I am
Thats normal price
I'm from the EU
Is it easier to get money is the US? Just wondering
I just want the email thing fixed.
I just want my game upgrade to fucking show up
Are you looking in your profile?
my profile says its on the new version, so does the launcher, yet I didnt get my items, nor did I get a bigger inventory
I should have 10x46 now but I still have 10x36
Did you restart it?
What are you upgrading from?
Have you checked your ingame email?
nothing
I did get an order confirmation in my mailbox
one from BSG and one from the payment service
profile says its on prepare for escape
Double check your profile to make sure there isnt a claim button or something is what I would recommend
trust me
there isnt
plus, my inventory should automatically get bigger
no need to claim the bigger inventory
so this is some weird shit
You didnt get your upgrade?
And i saw someone saying that they didnt even get their game
did you retstart the game?
"oh believe me
many times
just finished reinstalling"
If i dont get my game when i buy it what do i do?
you will get it
dont worry about it
seriously
I probably just got seriously unlucky like I always do
I'm pretty sure support will be able to help me out just fine
Im usually lucky in games, lets see if my luck is in this game aswell
welp, it just reinstalled, wish me luck
Im giving you my luck
nothing :c
I'll just buy EoD then fuck it
No get eod
My friends try to access yours accounts, but did not receive his security code in the email, someone with this problem too?
Make sure he put in the right email as well.
i just upgraded and am having a similar prob;em
What can be done? They want to buy the game!
My fear is that the promotion will end.
Same
You have until may10th at some russian time to get it
@grave meadow you have the same issue as me?
When i buy the game, does it have its own launcher?
it does
@night monolith i upgraded and didn't get the gear that was supposed to come with the EOD version or money
me neither
did you get a confirmation mail? what version does the launcher say you're on?
https://forum.escapefromtarkov.com/topic/94356-upgrading-from-standard/
Just found this topic and it's pretty concerning, there's no way I'm resetting my account
So i just upgraded from standard to prepare for escape edition, and i didnt get the benefits (increased stash size,etc). And the support says that i need to reset my game profile. But i actually buy it in these week because i really need the increased stash size. And i read t...
Launcher says EOD version
same here
let me check my email
did you get a bigger inventory tho?
And when I buy the game do i have to install the launcher from the site?
yea
i received an email confirmation about the pre order for EOD version
ive only recently started playing but i still dont want to reset either
this fucking sucks
Sale ends on the 10th
BSGs solution to not receiving confirmation mail was to contact your e-mail provider (Microsoft). Somehow I don't see how the problem would suddenly be there when it worked just few days ago and I'm not only one experiencing this.
@grave meadow its worrh the reset for the gamma. Especially if you dont have a lot of stuff yet
I’m going to be upgrading from standard to left behind
@split sphinx still it sucks that you have to reset
Yeah but oh well
I mostly want the container and inventory second lel
Do you have a close friemd that plays?
@split sphinx how do i reset i believe i have the gamma just not the other gear and currency that comes with the upgraded version
Could transfer your stuff to a friend or sell everything and transfer the money
that's easier said than done xd
You have to use the launcher @grave meadow
True mustahario, id be down to help you but we dont know eaxhother so i dont expect toj to trust me lol
When you upgraded off of standard to say left behind, you alpha disapeers, you get beta, inventory size increases, you get a message with your new items correct?
Yes, because you have to reset to get your new items
Okay good I just wanted to make sure when I upgrade so I sell my alpha first :). Free money from it lol
You don’t have to reset to get your new items.
Oh, i thought you did
that used to be the case but not anymore since 10.
My b
5
Oh
It just adds on to you. If you had the standard, you start with 400k I think? And the left behind is 600k I think? You get the 200k difference and all the items that left behind had but standard didnt
With what he said yes
You dont have to reset account anymore
all you need to do is restart your game
so its kinda broken
How long has it been mushario
bought it about 8 hours ago
Might take time then mabye? Just got delayed mabye?
profile says im on the newer version
Ahhhhh
but game is like nah fuck u
so you dont have the crown?
yea my launcher says i have EOD version
Yikes have to talk about an admin or@something then
if only they replied :c
If you went from standard to eod and didn’t. Have much loot when you had standard I’d say Just reset lol.
I was on left behind
full inventory
like damn fine guns
I srsly dont want to reset
Oh so you had stuff then, just wait for staff or something
I'm thinking about just buying EoD
@night monolith if you go onto your game then character inventory then overview check your name to see if you have the eod status
maybe it fixes itself then
wait
and it shows up like that in the launcher too
count how many rows you have?
what edition were you before you upgraded?
Lol

i mean bsg have said that emails arent coming through
ok i just checked my profile and it says standard edition
so maybe they have replied and it hasnt came through xD
yeah but I got the confirmation mails
on EFT website
If your gonna upgrade to eod i suggest keeping the game closed then upgrade then load the game
thats what I did before too
just cancelling everything out
how do i reset
go on the launcher @grave meadow
thanks
you got it?
Oh lol
then click that online button then reset game profile
it should take you to the website
bought EoD
seriously
I'm throwing my pc out if this doesnt work
not even kidding
lol
LOL
in b4 you bought it on a different account
Gl on your new rich gear syndrome EOD
got the message in ingame messenger
wait a sec
sick
only got the EoD
ahh well
For EO
but at this point I dont care
better than nothing
just needed the extra stash space
EOD includes stuff from Prepare to escape so you got your prepare to escape in the EOD
nah
i know that
i mean the container
ahh wait
might be the same stuff idk
yeah it is, you get beta container with all other editions except stand and eod
ok so i just found all my stuff
wtf going on on tarkov so many cheaters i just die so fast no bullet sound just 1 hit and im dead i lose so many gears... im so mad
@grave meadow how?
it was in a message at the bottom of the screen
no just showed up
well now it did for me too
bcs I bought EoD
anyway
ima play
thx for helping me out here
Is there a way to change your name?
@south dove in game name?
yea in game settings
settingq
yea
thanks gents!
Anyone know how to fix when the installation says this?
Er Wut ^
@brisk mist
Delete everything it's already downloaded, then make sure you're downloading to a different folder than the launcher, then try again.
i am having a super hard time upgrading my game right now
and i dunno why it keeps cancelling it
Ok thanks @formal dagger
@vivid briar
You having problems paying?
Yeah!
How are you trying to pay for it?
Pre-paid, bank, or credit?
Its a Debit MC
Huh. Try contacting your bank, they may be denying it on their end.
lol its 3 am ill ahve to try in the morning
sucks ill miss out on the deal
also am i being taxed in usd or another currency
im from Australia
Likely usd
If you wanna try it, I used Privacy.com to buy off Xsolla when I got my standard.
@vivid briar
There shouldn't be any problems through there. Just make sure to account for tax
do i still get the discount?
@formal dagger when i first got the game my bank blocked the purchase thinking it was fraud since it was a US bank account that never purchased anything further than Mexico. Its definitely likely the same with @vivid briar
it might be...
Yup, you'll still get the discount
Well the site basically creates a temp digital bank card, so there shouldn't be any problems. 
what the site called?
ok ill chekc it out thanks!
this update better fix mechanic gunsmith prt 11
@rose atlas whats wrong with it
?
i was in a scav run and extracted as the servers went down, will i get my stuff from that run when they come back on?
like i extracted and the screen faded to something saying i couldnt login cause it was down
@formal dagger

Make sure he's running the launcher as admin, or worse case move the launcher and run it again.
why is my game locked to thirty fps lmao
in the settings it isnt but it stays at 30 no less no more
@patent crystal
Try limiting it to 30 then changing it back
@slender eagle gonna ask you here just in case, i have 7zipped both folders with the logs, what do i do now?
to do that i go to the channel below this one and make a ticket? (sorry if it's obvious and im missing it)
ahh no no, please use the launcher
There is a "Report bug" button above the play button
@formal dagger he purged his pc of everything tarkov and reinstalled it and it still says it
He thinks he fixed it
can we report someone giving out cheats here?
Never mind it did it again
my newest work, hope it gives you new info about weapon modding.
Big modding guide with tons of variations how to modify the Saiga 12ga Shotgun. You need to see this if you play the mission "Spa Tour 1" from Peacekeeper. B...
@unique igloo you know this is the completely wrong channel, yes?
So there a way to fix the account relog timer? It got to many attempts error and an hour long wait for something I know I input right and that it only reset to add in a captcha. can't even log into game while waiting. -.-
anyone get massive load times? like 25mins+
like overall, or just when matching comes up
when finding a game
ive had matches on every map in 2mins, and i just had a 25min queue there
it might have something to do with the windows error i just got
my pc just crashed with the watchdog error
apparently the new update did something with the game so it's registering my ssd as incompatible with windows when starting up tarkov
well thats fucking sick
ive never crashed with an error, any time i do crash its because all my rig slows down to unusable
i get just the blue wheel of death then "not responding"
but reading reddit, theres absolutely no pattern to this shit. theres guys putting the game on SSDs that boot in 14s getting 34min load times, theres a guy with 32GB RAM DDR4 getting it, guys with 1080TIs, high end i7s, theres nothing i can see other than the game being fucked
which is more frustrating than having a "yea just buy a new gfx card/cpu/ram"
if you buy an edition can you upgrade from it?
@cerulean finch yes
same way as before
when you are logged in on the site you will only pay the difference
It’s taking forever to load for me as well. Just hopped in with a friend to show him the ropes and we’re now at 10 mins matchmaking
yes
ShiroTenshiYesterday at 5:01 PM
Victory Day Discounts have STARTED!
Discounts on all types of pre-orders: Standard, Left Behind, and Prepare for Escape Editions - 20% discount, Edge of Darkness Limited Edition - 25% discount.
For all upgrades of your current game version, you will also receive a 25% discount.
Discounts will end on May 10 at 23:59 MSK.
Hurry and take advantage of this opportunity!
also how long is the limited edition too?
So far I’ve heard nothing about a limit
its been limited for the past 3 years
"limited"
ye
@brisk mist are you getting rounds where you can load in at a normal time as well? like ive had games where its taken me 3mins tops to load, ive spawned with everyone else. but most of the time im getting like upwards of 20min load times
Why would you wait that long to get into a game
No choice
if it passes 2 mins 30 and its still matching its more than likely gonna give a backend error
there is the choice where you press back and try again and it shouldnt take 20 mins to get in a game
yea no
ive probably played like 40 games over 4 days and ive had at least 2/3 of them upwards of 15min queues
never had a backend error
yeah
usually my matchmaking times are 1 minute or less
but today is the first time it's been upward of 2 mins
Just saying your wasting time waiting 15 mins for a raid
what am i supposed to do then lol
Anyone know why when i group with people, i load in extremely slow to matches, like 3x slower then normal or more, and crash allot?
I load into factory 30-40 secs average solo
2-4 mins grouped
It's a big deal, i load in after the game starts ffs. Idk why this happens, even if i host the group, no difference
you got the game on an ssd?
No i do not, i know that would improve it, but having an HDD wouldn't make group loading 3-4x slower
being a group vs solo is no difference, still loading with same amount of fucking people. Unless I'm wrong?
I can tell you from experience it does nothing. Ive had the game on an SSD, Hybrid and an HDD, all with the same load times
This will also help if anyone wants to help my issue
Ping is usually 40-60
Internet connection is fine
When i'm loading in with a group, my discord 'crashes' and reloads its self on a seemingly 50/50 chance while im loading in with my grou
p
If anyone wants my specs they are as follows: Amd Ryzen 5, 1600 1TB HDD, 16 GB of DDR4 Ram, NVidia GTX 1080, temps are good. Gigabyte motherboard AB350 Gaming.
I run tarkov fine with Reshade on as well.
So my friend is trying to buy EFT on the sale right now, but the xsolla program wont send the card verification and he can't buy it. What does he do?
contact their support
i tried three different payment methods before i had to contact them
their security measures are so strict that they have to disable them on individual cards
the only thing I saw was dropping to the floor
lmao
new record lmao
happens I've watched player scavs spawn in before, I normally leg them , then stomach em before they finish loading in.
@foggy wyvern
This is not letting me mount a PEQ even though it is for pica
Anyone have any more recommendations for my problems with loading into games with groups? I frequently crash / load 3-4x slower within groups, but load perfectly normal into factory with groups but no other maps do I load normally, and usually when I load into shoreline with a group I crash or load in excess is 5 minutes... it’s horrible and ruins my chances of getting to loot first 😭 I have no SSD but that doesn’t effect my problem, it would improve load times but not my specific problem, I have good FPS and a good computer and load into maps in less then 2:00 and usually less than 1:00 without groups
If anyone wants additional information that I can provide I’ll provide it
can someone help fast
my weapon is kinda stuck
please help
raider is comming on me
plez
@vivid briar like I said an ssd might help, doesnt always but it helped me go from 5 min loads on shoreline to 1 minute, also having 16gb of ram helps
@vivid briar Next time just drop your weapon and pick it up again. Please report this through the launcher attaching the same screenshot, thanks!
In-game map becomes white after zooming in.. Any fixes for this?
@viral granite I have 16gb if ram, GTX 1080, 1TB hdd, and a Ryzen 5 1600
@smoky void fucking same with me dude! I have that problem as well it’s so annoying
@vivid briar Well I have 16gb ddr4 3000mhz ram, gtx 1050ti, i5 7600k 1tb hdd and 250gb ssd, and I have none of these problems, so its either your hw isnt optimised or its taking a while because of no ssd
I load into shoreline in 1:00 without a group
5-6 minutes with group, and usually crashes
I accidently bought eod what to do?
i went to the website and looked how much it costs and it charged
so i have no money left
for it to charge you normally have to confirm everything
and even if you bought it by accident, there's nothing you can do
Rip my money
hello guys, I'm trying to redeem my additional ingame equipment (christmas and novel gear pack) but I am getting an error (have not redeem since the latest wype ) and now I have spam protection on it.
Novel gear?
Yeah but the book get free stuff
Howdy im wondering how to load into matches faster. My pc takes like 7 mins to get into woods but my friend gets in in about 2 minutes. My graphics are all the way down too
Specs? Hdd or ssd? How’s your internet? Ive been having horrendous trouble loading quickly while groups, do you load fast solo?
@vivid briar
I believe i load a lil faster solo but not like a huge amount and here are my specs
Make sure on discord you close it
Make sure chrome / other applications are closed
Don't alt tab out
Don't CLOSE discord, just hit the X so it goes to your little arrow thing on your desktop
Turn of all the Xbox shit on windows
turn the hardware accelration OFF the usersettings > appearance
Hopefully if you do all that that will help @vivid briar
Also having 16gb of ram would be a big help / SSD 👌 if anyone has other fixes for him hit the did up with the help.
I don't personally have a SSD tho
atleast someone who uses discord backgrounds has a nice one, stares at frenktoast
I need some help I'm really sad rn
I found this mpx here
But i can't take it
Even if i have space
Can't reload/unload it, take parts off it, nothing.
really sad about it because im poor and wanted to take but couldn't ping was fine
looks like it got glitched, someone before you couldve taken it while it remained on the body
Sad boy hours 😤 😡 😢
also an old bug/feature was if mulitple people searched the same body and move or took things they could get glitched
it could be back
idk
im having some freezing/crashing issues wondering if anyone has had similar. Randomly the game will microstutter, and occasionally during these my graphics will freeze. I can still hear the game running in the back ground but i have the same frozen frame on my screen. I end up having to open task manager and end tarkov and relaunch, it has been happening several times a raid. Anyone have any ideas?
This issue keeps killing my scav at the end of raids. I can't transfer loot off of my scav whenever this happens and it makes scav runs next to useless for me. I have no way to make money and I'm almost broke because I always have to do PMC raids
Does anybody have any idea how to fix this? I've already reinstalled my game, restarted my computer, etc.
so cheaters are back in full force again. they updated and bypassed the game again. 4 raids our whole squad is killed by obvious hackers
Start recording some footage then m'dude, get them re-banned
nah. im not going out of my way to record shit when the game/devs should be able to see stats/code of certain things like speed hackers
if i buy an upgraded version of the game from my current one, will i have to reset my account to get the larger stash or will i keep everything i have currently?
oh okay sweet
@fickle arch
shoudlve said this too
if the edt you are getting comes with the beta or gamma case, sell your alpha to ragman because it will be replaced by the new one
@raven sorrel on the launcher, before pressing "Play" on the bottom right, look up to the top right, do you see a profile name, should be yours? If you do, please go ahead and click the drop down, log out, give it a moment, and then log back in again. Give that a try. I am assuming the game is not connected properly to your EFT profile, this could be the launcher, or the website itself. Check this first and then file for support on the website. (FYI, not an admin/support person, just a dude who wants to help).
@proud linden Most likely a RAM issue. Do you have atleast 12GB or more of RAM on your PC? This game is quite demanding and the standard 8GB that most PC's have from a store will struggle to play it. I had this issue a year or so ago for months, I upgraded to 16GB for about £50 at the time, never had one stutter since. Just the acceptable loading spikes at the start.
@shrewd steeple Not really sure why you put this in a support channel when you refuse the given help by @formal dagger but good luck to you. I would suggest using Geforce Experience and setting up a "Record The Last (X) Minutes" keybind as this would not hinder your gameplay and you could just post the clips of their names and you dying at the appropriate place on the EFT website, or just take screenshots of their names and post it here with a statement of what happened and I am sure someone will look into it.
@stark dew @viral granite @brisk mist Load times delays are dependant on what stage, the "Loading Maps" section to begin is dependant on your hardware, your SSD/HDD being able to load the files and equipment and buildings that the game needs for the later stages. The "Loading Loot" stage is dependant on the server and will usually be fairly well rounded at about 30 seconds to 2 minutes depending on your internet connection. The main stage that people get stuck on is either "Waiting for Players" or the initial "Matching", this stage is completely server dependant and has basically nothing to do with yourselves. The server cannot find suitable matches or players to pair you with, therefore it is holding you and possible other players until it is happy to put you in a game. A lot of people will leave this queue, which can mean longer delays for the others in the existing collection of people have to wait longer. But mainly this long wait time at this point is simply down to a low population of people being online in your area at the time you are playing. If you are on past mid-night or during work hours, expect the player base to drop, try swapping to an alternative server region that is further away, should fix it.
@kindred plank Yeah ive got 32gb. maybe a stick is going bad though. Ive never had an issue before.
@proud linden I would say check them out, maybe remove 16GB and try then, if that fails, swap the other two over for the removed two, if that helps, one is bad, keep swapping until you find the bad one. If you recently added more RAM and then this issue occurred, check your RAM speeds are all the same. something as simple as 2333 and 2600 RAM speed differences can really mess up your PC at times. Most will just error message you about that stuff though.
@kindred plank I get the loading stages done with in about 2mins tops. I get sat on loading loot for 15-20mins on all servers unless I'm not parties with anyone.
Partied
@kindred plank I just find it odd that it never happened before this last update. Every first matchmake of the day, it’s 20+ minutes but if I restart the queue it’s 2 or less
does anyone know a fix to my problem currently randomly when i would open and click the ready button for entering a match my entire pc would shut down and restart this concerns and really bothers me it has does it several times and I have just decided to stop playing till i find a fix please help
i have 16gb ram and i can have nouthing but it running and it still crash right as i click the ready button
did you run stress tests?
how so
@kindred plank oh fuck off to people like you that tells everyone to record their games. Its pathetic to even suggest. It's not our damn job to do the devs job for them. Remove the head from your ass and maybe you can find common sense again. Also support is a general term to tell the dev studio about anything that needs support or fixing.
No, this support channel is a tech support channel. Nothing here makes it to the Devs ears unless it's a particularly nasty support ticket passed on by the volunteer staff.
And while you are correct, it's not our job to help the devs, if there options are to sit and whine about it or help the problem disappear quicker, I'll do what I have to do to make the problem go away. Whatever you do is your own prerogative. @shrewd steeple
ok so ive one quite a bit of research but i still havent foun shit on how to disable hardware acceleration for windows 10, any o yall know how?
Did you try this @vivid briar ? https://www.thewindowsclub.com/hardware-acceleration-windows-7 (about 1/2 way through are latest win10 instructions and also workarounds for potential issues)
Yo i will now. Thanks!
@shrewd steeple Did someone not love you enough as a child? This game is in development and the developers are doing their best to improve all aspects of it. If you do not want to help them, don't. But you must accept the consequences of that, which is some hackers will avoid detection and you will run into them. So as a wise man once said, "shut up, put up, or fuck off!" Thanks for listening.
k for some reason when i boot EFT it will give me the loading screen then minimize the tab and put me at my desktop, then crashes completely sooo oof
welp turns out it was discord overlay that was crashing eft?
does anyone know a fix to my problem currently randomly when i would open and click the ready button for entering a match my entire pc would shut down and restart this concerns and really bothers me it has does it several times and I have just decided to stop playing till i find a fix please help
We need a fix for the Back end matchmaking
For the past 2 weeks me and my friends have to restart our games to play together after every raid.
hi, i just recently bought the game, and ive been having issues with my game, i get disconnected with different errors(anti cheat disconnect, sever disconnect, and heavy desync) in every single raid ive been doing since yesterday, now when i launch the game i get a black screen after splash screen, can someone help me out here?
when i launch the game i get stuck on the first loading screne with the loading wheel in the bottom left contunsly spining
im sorry i cant spell
tired
@modern kiln Bad Backend is a issue with your connection to the server most of the time, try manually selecting the best server for everyone involved through the launcher and make sure the same person creates the party every time.
Can you get comp from game scav bugs or nah
@tall canyon
Verify your installation through the launcher, then as far as the connection issues what's your Tarkov installed on, what's your connection, and what region are you in.
Yeah, i already verified, i decided to delete and reinstall the game, my current connection is on ethernet and SEA/OCE region
If you've got decent enough internet, I'd suggest manually connecting to server in another region, It seems like half of the EU region servers and most of the OCE servers are dead and or dying in one way or another.
Its the game mikhail its not the servers trust me.
While there are lots of things bad with this game, between helping people on here and my own experiences the servers have to do with is just as much as the stability of the game.
The netcode is usable, but the servers have to be in basically perfect condition for Tarkov to have no issues
My point is the odds of it happening have increased exponentially. So tarkov is even more unstable than it always has been.
For you*
ive been playing since .5 the worst ive seen matchmaking was on the christmas sale in 2016
this is almost as bad as waiting 20 min to find a factory raid
I've been playing since .7? I think? It's definitely much better than it was back when I started.
I remember my stupid long factory matching
reinstall and im still getting the issues, any fix for this hopefully?
how do i get in contact with a sherpa?
through your profile on the site, you can do it there
oh i just wanted to talk to someone about labs and how to increase my chances of success
UH
for some reason on tarkov my game has like small stutters
and its getting annoying
hey does anyoe know what this is
i was reistallig the game on a different hard drive
did you try 'retry'?
Any chance someone can assist me with an issue I'm having? It's been really frustrating
So, I've had the standard edition since Christmas but upgraded during the sale two nights ago to the Edge of Darkness edition. On the launcher it showed I still had the standard edition, so I reset my profile but it says" YOU CAN RESET YOUR GAME PROFILE ON 01 Jun 2019 00:06." I restarted the launcher and logged into the game like it was my first time playing (created a username, etc.), but it gave me all starter edition stuff on the refresh and nothing from EoD. In the launcher is still states I have the starter edition. This is confusing and seems strange that I'd have to wait 3 weeks to refresh my profile for the very first time. I don't even want to play with friends yet because I'm not sure if I'll lose my poo on June 1st. Any ideas as to what the hell is happening?
Battlestate support basically said they can't do a manual reset and that I have if "I did something wrong" the only way is to reset. Like, what the hell kind of support response is that after someone just paid $80 for your game? I love this game, but expected a little more of a proper response back with some actual help. So, am I supposed to just wait all the way until June 1st and pray when I reset it gives me the EOD stuff/shows on my profile I have the EOD edition and not the standard?
my game wont start the extraction timer
what gives?
northwest extraction interchange
PMC
Just walk and sit in it and you should extract @worn jewel
There a way to bind a key to loot/transfer items like ctrl or alt + click?
There already are binds but im not sure if you can change them
@rugged pulsar try running the launcher as admin, sometimes the launcher doesn't have the required permissions to write temp files and you can recieve that error message.
please help myi gave my friend a promo code
@worn jewel There's a known issue about the exfil countdown not being displayed, but it's just the UI that is bugged, if you stay on the exfil you will get out of the raid
how does he install the game now
@tall oriole he needs to create and account on the official site, verify the account through is email and activate the promo code
He should enter the promo code on this page: https://www.escapefromtarkov.com/promo/activate
So, he recieve the email but somehow it dissapear from his inbox?
he checked it on his phone
@viral granite Not for linux. I got ctrl to work but not alt clicking.
and then it disapread
then he needs to create a ticket: https://www.escapefromtarkov.com/support/contact
could you join call?
I actually can't right now, Something similar happened to me when activating my game, I can asure you that contacting support is the best way
If the email dissapeared from your friend's inbox there's only official support who can verify and share with him the activation code once again.
does the email delete after bieng opened
Emails doesn't work that way, maybe he delete/archive it by error, that can happen on mobile devices
Tell im to check the spam/archived folder, maybe it's still there.
yeah will do
I upgraded from Standard to EOD two days ago and still haven't received anything. My profile still says I own the standard. What do I do here?
Already sent in a ticket
just wait for the ticket
i upgraded and got it instantly
just make sure you close and reopen game
I closed/reopened game, reinstalled, and reset profile and still got standard edition stuff. Their response was lackluster and they told me to "reset profile" which I had told them I already did
Can't do it again until June 1st now cause of the 3 week wait & they apparently can't manually do it even though it's their game
Guess I'll wait until June 1st and hope it actually honors the edition I spent $80 on
Out of curiosity, when you upgraded it did it actually show the right edition for you on the launcher? Mine still shows standard on the launcher and the website, even though there's proof that I upgraded on the website. This entire system they have is just so fucked for some people.
If it doesn't update instantly, sometimes it takes a little time, I think it took mine a day or two to update after I upgraded.
@slate sentinel my buddy upgraded and it took like 2 days for him to get the stuff. I wish that made that more clear before upgrading.
Someone on a reddit thread said I was supposed to be emailed a code to activate on the site. Is that true?
Because the only email I got was a "thank you for preordering" email
no code though
@slate sentinel I’ve had the EOD edition forever, so I’m not sure about a code I’ll ask my buddy though.
I can say because of the sale delivery of codes where taking about a day
is shitty xzolla blocking anything?
On my profile page, it shows on the bottom right the upgrade I made from standard to EOD though, so it clearly recognizes it
I got an email from Xsolla but it's just the receipt
Can anyone help i cant find a download to the battlestate launcher
did you plug in the code you got in ur email
I was originally gifted a key for the standard edition from someone before i upgraded to the edge of darkness edition. Could that be the issue as to why I never received my key?
That shouldn't be an issue
Could anyone email me the launcher?
Yo, anyone else having problems logging in? whenever I start the game it just shows a black screen
i think the game may have bugged anyone have any idea's ? i cant find the items in raid anymore
no you need to go find somthing
you need the dorms 220 key
Can anyone help i cant find a download to the battlestate launcher
Its not on the profile page
did you buy the game?
yh
then it should be on your profile
better contact the BSG support
Have but it will take a few years until they respond xD
Can anyone email me the launcher install?
Anyone else getting some fuck ass -629 error when starting a game and being sent back to menu?
I just had that twice when queueing into labs and both times lost my keycard. thx for nothing game.
BSG are now in debt for 200k xD
@warped violet I'll fetch you direct link
iiLuco#0001 нαρρуиυттѕ#3882 are both trolling with sound boards in the VC's
okay?
I'm getting lot of connection lost and I reconnect and connection lost again
okay so i noticed that on the eft website when i am trying to buy a new version of the game i can use gift cards. I allows gamestop gift cards, and i have alot of extra ones lying around. but when i try to put in the information it asks for a zip code, which i have no idea how to find a zip code for a gift card. i had also tried witha best buy gift card which had a "online shopping code" which i put in as the zip code and it worked, but it said the balnce was too low to use, $25? and i am also curious as to why i cant use multipe gift cards, because usually most gift cards are around $25, not (specifically) $114, so if someone could help me out that would be nice, becuase i am really enjoying this game and want to buy EOD but i cant
am i allowed to join the lab group chat whenever?
afaik yea, it's a group chat for people who are/want to run labs
thanks
so my games takes some time to load... when it loads it works smoothly... but i need at least 7 minutes to load shorelines
would buying an SSD drive and instaling my game there solve that?
Is some sort of warn system for players in this server that purposly kill teamates
?
Get proof of the TK with the Discord overlay on and they get banned from Voice
@hybrid falcon Do you have that problem even after multiple raids on shoreline?
If yes, a SSD will definitly help
a SSD he says 
@shell turret yes
every time
my teammates allways wait for me at least a minute or two for me to enter the map
If i upgrade to a better edition does it automatically apply? Cause i would like to buy it cause of the sale but not want to reset right now,ill do it next wipe is it safe to buy now and keep my character?
you don't need to reset, you get the additional gear over ingame mail and your stash will increase size after you restart your game
2 items on flea market but it shows my offers 3/3
Is there a way someone can warn this guy or something, he's been really aggressive towards me since I joined the server.
I don't want to have to block him, mainly because it'll only effect me, and not anyone else he does it to.
@quick haven report him
Yo why does my game freez everytime i pull the trigger?
Shits killin me
@vivid briar What's your game installed on, what region are you in, and how's your connection?
@quick haven You cant handle being called a salty cunt? It looks to me like youre engaging with him, hes not chasing you down exactly, is he?
Im in US and my connection is always good. Here are my specs. These are prolly the problem
Yea, everything's on the weak end so that's very likely one of the causes.
Laptop?
Yea, you need to get some more beef under the hood m'dude.
While you may be able to run games that look comparable, Tarkov hemorrhages resources in a ton of different ways, so you need to compensate for that.
yeah, not sure how imma upgrade but ill figure her out
graphics card first
but yeah, you are needing a whole mobo swap for a current age processor
@vivid briar you need RAM
more ram
and also yeah gpu is also needing upgrade
aim for 900-1000 series
i used to play tarkov on GTX 950
60fps medium
good gpu
Yo thanks for the recommendations. Ill look into snaggin those
A total rebuild wouldn't be a bad idea tho
start from the ground up with a current Gen Intel or AMD cpu
@quick haven please use mod mail
k
And no I wasn't chasing him down he just kept saying I sucked **** and being really belligerent in vc when I was with Epiclolnot
ic
Anyone else getting allot of back end matching?
I
I've been gettin alloooottt
Good ping / internet too
A friend of mine recently bought the game and he's been experiencing alot of fps drops even tho is pc has amazing specs. He's only getting around 45 fps but sometimes after a stutter they jump up to 80 but then again to 45.
Any ideas on what he should do?
@south dove shadows on ultra helped me
when i had them on low i had like 40fps and with them on ultra i have 80-90
dont ask how thats supposed to make any sense it just worked for me for whatever fucking reason
@south dove Tell him to uncap his fps limit and(/or) put his graphics settings up.
Sounds stupid I know, but it worked for me.
@vivid briar so its better to have them on high rather than low?
In some cases yes
@vivid briar @south dove
It's because on some of the lower settings Tarkov defaults to software rendering instead of hardware rendering, so it front loads work on to the CPU
low graphics more cpu use over high graphics more gpu use
this is a dumb question but how do you cancle a reload while in the middle of it, with for example loading shotty shells or sks, or mosin
Has anyone had issues with Discord and EFT? It seems sometimes when loading into raids my discord on my second monitor begins to open and close repeatedly followed by EFT crashing
@fickle arch pretty sure you just click to shoot, and it cancels the reloading/drinking/medicating
okay thanks
Hey, I've just bought the game few hours ago, but when I launch the game it just keeps trying to load forever and I've tried reinstalling
is your harddrive too full? xD
no
First load is very long
On HDD first load is longer on 1 minute)
Is it first load each computer restart, or just first load ever?
first load ever, and it is on SSD
and i've left it to load for more than 30 minutes
@crystal crater
Verify the integrity of the game and try to start again, if that doesn't work reinstall.
Make sure that the launcher and game are in different folders as well
did all those things, few times already
@crystal crater
Specs?
Nvidia GTX970, Intel core i7-5820k and 8 gigs of RAM @formal dagger
those specs should be more than good enough to load the game
"Also extra RAM REALLY helps"
@crystal crater
Sorry m'dude, best thing I can tell you is either try the forum or put in a support ticket here
can anyone tell me why my game looks like the gamma is really low
it looks super dark and its hard too see shit
@patent crystal
It shouldn't be unplayably dark, but if it is it's either a in game gamma issue or a monitor issue
can i refund buying an expansion
no
have they stopped all the skill expoits? or just strength?
I keep having an invisible teammate in Interchange
Where do you find the EFT uninstall button? I need to reinstall my game.
Do you lose anything reinstalling?
can you report people for flea macros ? or is that allowed
nvm i found the uninstrall.exe file
@vivid briar there should be an option to uninstall in the launcher, but I may be mistaken. No progress is lost since it is all saved on servers.
@dawn plover Not right now.
Or that
Hey @unkempt crane Since your here, i've been crashing every day with this
Idk if you can help but hey
Anotha one for refrence
If anyone can help, hmu
Specs are as follows :Amd Ryzen 5 1600, gtx 1080, 16 gbs of ram, 1tb hdd good cooling good temps and whatnot
Disk has like 200gbs left for use
Reinstalling the game atm to see if it helps
Tasks in background while playing are: Discord, MSI Afterburner, nothing else.
@dark lily Hey man, the dude Henry#9760, is still coming into rooms and saying trash.
@vivid briar I can't help personally, please file a support ticket through the launcher and attach the logs.
@vivid briar Do you have a recording of this?
No i dont but he has been doing it multiple times and LemonParadox has older ones
but nvm doesnt matter
It's just annyoing when we are listening for comms, and some dude comes in and starts screaming
We'll keep an eye on it, thank you.
Thanks :)
re-install
I tried and it didn't work
error messages, and was it working before?
Theres an update or something going on right now? or why is this happening? 😄
hey, i have a little question. My Friend was temporarily blocked in EFT. But he play via ShadowPlay. Is it allowed to play EFT with ShadowPlay? He does not know why he was locked
If I buy the standard edition of the game and want to upgrade to EOD am I losing money or is the cost of the base game removed from the total price?
only some of the cost?
you only pay the difference + taxes
Is there any check marks i should, well CHECK mark, on memory cleaner?
just now it loaded me as PMC instead of scav,
it even showed me specifically that I was playing as the scav at the loading screen
I put all my stuff, gear, helmets, armor, bags within bags on my pmc to save space so the scav can put his stuff in the inventory after extraction, and now i've lost it all, instakilled when i spawned in
Holy shit man... I've had that glitch before but realized before i could ready up.
I feel fuckin bad homie.
I know there's gonna be a wipe and it's just a game
but god DAMN all that farming gone to waste
like, FUCK
Anyone else have a loading issue when they try to load into games? Stupidly long load times like 5 minutes or more?
Same! I will load in on customs in like 50 seconds, then 2 matches later 5 fucking minutes or like on shoreline, 1:30 load time, then 2 matches later still on shoreline i play with 2 friends 6 FUCKING MINUTES LOAD TIME MUHAHAH!
You had anything close to 20 minutes?
Nope.
Noticed if it changes solo or grouped? Or if it depends on the map?
Nope
My loading time is 10x faster or 5x faster whenever im solo
Mm doesn’t care group or solo
Loading for me solo or group is about 2-2.5 minutes
I also crash CONSTANTLY whenever im playing grouped but have never crashed solo?
I only get server connection lost playing solo. Never when grouped
Got 2 friends who seem to have loading issues and there's next to no solutions other than put it on an ssd
Ikr everyone says oh just put it on a SSD well that isn't explaining why i load SLOWER when grouped!
Like they can wait up to 30 minutes to get into the game. They have the game on an ssd btw
I am getting a SSD soon
Doesn't seem to do anything tbh
https://www.amazon.com/Kingston-120GB-Solid-SA400S37-120G/dp/B01N6JQS8C/ref=sr_1_4?keywords=Solid+state+drive+internal+120gb&qid=1557955736&s=gateway&sr=8-4
I'm not familiar with SSD's tbh, but i am familiar with computers / in general as i built my own
Anyone have a reccomendation for a cheap SSD
Or is this good?
I'm young so i'm trying to find cheaper ones but ill keep it in mind
Save up then bud May as well get a good SSD for a good price, won't need another on then to replace it for a while
It will do what you want to do obviously faster then your hdd. And depending on what sata connection you have 2 or 3. 3 would be better
I doubt anything recently has 2
I was raiding in woods trying to do the task for Prapor, and I spotted some scavs, so I shot them, and they didn't even move, so I walked towards them, and they still didn't move, I couldn't even kill them. All of the scavs on the map were frozen (I checked other locations, and the scavs there were frozen too). Eventually I just disconnected, and it treated it normally like I died.
I didn't have very good gear on me, so it's not that big of a deal, but I wanted some explanation as to why that happened.
I kept the loot from the raid I put in my secure container too, so I'm really confused.
So much backend matching, got it 6 times in a row on Factory with 30 ping :/
literally cannot run Customs raids without the game crashing half way through
any word on these crashes being fixed, or there a fix being out there?
Is it only customs?
I'm not sure if there's word on them existing
@vivid briar Ping doesn't matter for that. Backend is by definition "woops,server took a shit"
Also, Homie, I was able to get through a fight with some scavs, picking up some new toys, and extracting OK on customs, so I'm not sure what's causing it for you :c
Is it around the same area each time maybe?
Ive never had problems on Customs
I just got out of a labs raid when the hotfix started, Will I lose my shit??
@sand steeple you had a dsync. If that happens again go somewhere safe and press alt + f4 and reconnect
@hollow knoll do you know the cause of the crashes?
Erm
Wearing Kirassa
Half HP
And a Scav one-and-dones me in the thorax with a 133
??????
magic
I have no idea what’s causing the crashes. I’ve got the crash logs though
That and my performance is awful
Whenever I click update it goes through a 2 second loading bar then goes back to the update screen
on the launcher
I can't get into the game
please help
After latest patch some reddot sights are losing their dot, and then returns a brief moment and then its gone again. So far on PK06 and Burris reddot. Havent tried others.
yo so if i have 2 gpus can i use both of them at the same time to share the weight of tarkov?
you mean through Crossfire/SLI?
Tarkov is more CPU heavy than anything, most GPU's above a 1070 can handle Tarkov, it's the CPU you have to worry about
Eh
where the optimization is at, i doubt it's optimized for dual card setups, let alone actually supporting the dual card in the first place
if you're looking for performance it's in the CPU
oh aight, i got like a gtx 750, my cpu isnever maxed out on tarkov tho, only gpu gets maxed
if your CPU has more cores than Tarkov takes, then it won't ever get maxed out
it's the individual cores that will be maxed, and that max speed is what determines your performance if i'm not mistaken
one of the things with Tarkov is, if you've got the higher GPU capabilities, you can crank the settings up to take a load off your CPU, because lower settings puts more of a load on the CPU
Like I said
yeah
My old desktop is an i3-33xx something and a 750ti it can run it decently on a mix of low and med settings
50 or so frames
oh so i just need to find the balance between cpu and gpu use, aight, thanks
best to get the best CPU and GPU you can, but if you have to, fork out the extra money for the CPU
What else do you have with the 750
because then you can run lower settings and compensate for the weak GPU by putting the load on your CPU instead, since GPU's are more expensive than the CPU's
where it stands right now though, optimization is pretty shite
only way of getting surefire 60+ frames at all times is to get an i7 with a 1080 Ti or better
Only main problem for me is shoreline FPS wise but everything else is good
it's so early in beta that you can't really expect to get good performance
especially considering it's still on Unity
it's definitely gotten a lot better, but it's still got quite a ways to go
Oh yeah hopefully 2018 unity helps
With an i7 8750 and a 1070 shoreline is 50 ish frames where everything else is 70-80+
cries
i'd imagine it would, but it'd be a hell of a project to copy + paste the entire game onto essentially a new engine
@vivid briar i'd look into a PC upgrade for general performance tbh
hardware is somewhat dated, at least in my opinion
Easily get a new card and another ram stick
a 1060 will do you just fine
Yeah that be perfect for his mid i5
and if you can, a Ryzen is great
AMD has been killing it with their new gaming processors tbh, i'm on Ryzen and it runs everything great
and for $260 it came with an amazing stock cooler
Oof amd never went back to it after it melted my pc
were you with the FX series?
yeah imma have to look into a 1060, gonna need a lil more cash first tho. Thanks
No idea this was like 2012
prolly an FX, maybe Athlon
It was basically the amd version of a 750 or so
oh you meant a GPU
Ye
their GPU's are okay, modern ones at least
sadly not on par with Nvidia but hopefully their Navi shit will be
Intel and gtx gang
i don't like Intel's business practices so i don't buy their stuff
and Ryzen has been doing so good that i went Red/Green team on my build
can't say i regret it either, this bitch trucks through most games i play
I just want cyberpunk to drop
Should be soon because they need to meet the contract dead line
can someone help me i am muted and defend in this sever
best to call an admin idk
how would i contact a admin?
@unkempt crane frenk do ur job
<@&521779599470755875> i am muted and defend in this sever idk way please help
You are not muted
Where do i go to report a hacker?
@hollow knoll I get 70-90FPS Minimum. my specs are: GTX 950 Ti, 32GB Corsair DDR4 40k mhz, i7 7700
From my experience I would have to say that most of the time the game is CPU and RAM based.
My Fps did not change when overclock mode was on/off
So yea
Yeah, I’ve got a Ryzen 2600X that automatically overclocks the cores that are running games to 4.2ghz. I think it’s just because they’ve not optimized the game for AMD chips yet
Hey, I recently tried starting escape from tarkov and I only get the launcher to run as a background task. Any help? I've easily played it before less than five minutes ago. I've tried ending it and trying it again but nothing at all.
Reinstalling Tarkov is sadly not an option due to my capped download rates
run it as an administrator, right-click on shortcut and click run as administrator, if that doesn't work it may be ur anti-virus
Nah, just did a fresh install of the launcher and it automatically detected the files. Works like a charm
First vague second this isn’t the place for that. This is like game can’t launch help area
aimbot wallers name, insta killed my entire sqaud.
carful on labs thtas where he was
If you wanna get him Vanned, you need to get conclusive footage
Putting his name out isn't gonna do anything my dude
it could make admins check him out
I dont record gameplay, this game is unstable as it is.
Okay expert
There's a whole thread about it
Well thank god a report system is comin out
Says right in the thread:
Screenshots of the death screen or stories about how you died should not be posted here.
im having trouble trying to find a rail mount for the rpk on the underside, i want to mount a grip but i cant find the guide, what is the guide used for the rpk?
@fickle arch theres a caa rs47 i think that has a mount for grip, lights/lasers, and sights
idk if theres a specific bottom rail
@fickle arch yeah the rpk can’t take any other handguard, you can still put a grip on the one it comes with
@vivid briar
What're you trying to buy it with and what region are you in?
Well, what're you trying to pay for it with?
a gift card i bought at a cvs
and i cant
its pissing me off
it seems i get fucked by bsg every chance they get
Who's the provider? Mastercard or Visa?