community-support

[vivid briar]

if not call your bank and get your money back

claim fraud

G2A has had some shady stuff go on in the past

so it shouldnt be an issue with the bank

[placid galleon]

thats the problem g2a has recently changed their policy (without notifying) so that they do not intervein between sellers and buyers

[vivid briar]

so like i stated call your bank

they will fix it

[placid galleon]

i cannot do that as i have no idea about date of purchase or price

[vivid briar]

then buy the game from https://www.escapefromtarkov.com/

[placid galleon]

i am going to buy the game officially soon

[vivid briar]

lol check your email brother

you should have transaction emails ect.

[main mirage]

@placid galleon you're confusing the date the shady seller bought/get the key

[vivid briar]

as it is required to buy from g2a

[main mirage]

with the date you made the purchase, the latest is the one you're canceling/reporting

so you should have an email as a receipt to provide the bank the information

[vivid briar]

🤦

[placid galleon]

i would sooner just forget about the money as there will be at least a month of processing . i will probably just purchase the game officially in the coming month and will probably get the eod vesion cause alpha container suck

[woven coral]

@brisk bane Looks like that work around doesn't work for the profile data unzip error, just the client install errors. Any other ideas?

[brisk bane]

@woven coral Please make a screenshot of this error.

[vivid briar]

^^

[brisk bane]

@woven coral Who is your ISP ?

[woven coral]

Comcast unfortunately

[vivid briar]

o.o

[brisk bane]

@woven coral If you have Comcast / xfinity, when you are reaching your data cap Comcast sends a notification to your browser through the internet connection. This notification does something that messes with your connection. After you received the notification you must acknowledging this notification. || 1. Log into your Comcast email, and either delete or mark all the emails as read.

2. Disable your popup blocker on your browser of choice. (ONLY for the duration of this fix, then re-enable)

3. Navigate to a bunch of HTTP:// sites, not HTTPS://

4. Once the popup shows itself, accept, close, or whatever is required to acknowledge it.

5. Turn your popup blocker back on.

6. Attempt to launch Tarkov again and see if it works.

7. Please post here and let me know if the fix worked for you or not, maybe there is more that needs to be done for some cases.||

[woven coral]

I have unlimited data plan enabled, there are no popups

also its 37% of normal cap for the month too, so even if it failed, still wouldn't show till at least 70%

[vivid briar]

try to reinstall without firewall and anti virus

somthing is blocked

i had the same issue with my firewall ect.

[brisk bane]

@woven coral Did you try contact with Comcast ?

[woven coral]

i've had no other issues with games, web browsing, streaming, etc, so I have not

[woven coral]

@brisk bane I ended up contacting support, it was something with comcast. They didn't really tell me what it was, they just fixed it, refreshed my internet and it works now. I'll let you know if there are issues in game.

[brisk bane]

Great!

[echo trail]

buying keys at g2a after ppl get stolen keys there. lel. 😄

[obsidian salmon]

buying keys with stolen cards oof

How to get banned 101

[echo trail]

that is criminal intented and should be prosecuted like eveyrthing else

[obsidian salmon]

buys code for a 60 dollar game for 3 dollars probably stolen info used

[lilac rivet]

my launcher says I have the Standard Edition but I know I have the Left Behind edition

my stash size also confirms that fact

[obsidian salmon]

dont quote me on this but you should get the new edition items through the ingame messanger

[lilac rivet]

nah i've had the Left Behind edition for months

[obsidian salmon]

or that

hmm

[lilac rivet]

just today it's told me it's Standard

doesn't impact my gameplay so it's not a huge deal

just thought i should mention it

[obsidian salmon]

if it aint broke dont bother really

[lilac rivet]

basically

[lusty marten]

would be great if you could see the names of player scavs

Cause there's a guy who I highly believe was either lagging very badly on Factory or hacking and I'd like to believe it was just heavy lag on his part but I'd still wanna report him

But it was a playerscav so no name.

[strong flame]

hey i have a question not sure if this is the right channel tbh

||but is the download speed suppost to be less than 100kb/s?||

[lusty marten]

No

Mine was much faster

Look around launch settings for download caps

If you can't see anything it might just be your internet. speedtest.net and see if that has anything to do with it. When in doubt, restart your computer @strong flame

[vivid briar]

https://fast.com/

[strong flame]

@lusty marten

[vivid briar]

theirs your problem

[strong flame]

i kinda am reluctant at restarting my pc cus the download once already half completed and then i had to restart the download

[vivid briar]

dont think its your pc

its your internet

are u hardwired?

or on wifi?

[strong flame]

i am hardwired

[vivid briar]

ok so i u have another port on your modem switch it to the second slot

might help

that wont make the download restart or at least it shouldn't

[lusty marten]

uh Xec

2.15 mbps

I really hope that's not normal dude

[vivid briar]

he has 30 up.....

not normal lol

[strong flame]

it shouldn't tbh

[lusty marten]

Oh fuck

I just saw that

Yeah

Restart your router tbh dude

It'll take like 5 minutes

but

[vivid briar]

3*

[strong flame]

usualy have 10+

[lusty marten]

yeah yeah shut up romans lol

routers take different times

mine takes like 5 because its shit

[vivid briar]

lol

that upload tho u sure you only get like 10-20 down?

[lusty marten]

https://www.speedtest.net/result/8035856334.png

Yeah you should get more download than 10+ lol

[vivid briar]

with that upload he should have like 50 down or 75?

[lusty marten]

only?

my man should have 500 down

lol

bit excessive unless you have a large family but

I'm gonna throw up

how many people are in your fuckin house

[vivid briar]

not how it works

[lusty marten]

yeah also not how that works lmfao

Ima go back to tarkov for a min

[vivid briar]

if he is hard wired then he is not throttled

your isp might be throttling you

but the whole house would suffer

if thats the case then call your isp

[strong flame]

lets see if i can restart the router without waking up the whole household

[vivid briar]

o.o

0.0

[lusty marten]

pretty good

[vivid briar]

250 miles

XD

[lusty marten]

canada

hmmm

or north us

Canada

for sure

[vivid briar]

i live in the boonies im shocked

[lusty marten]

are you a nice canadian?

[vivid briar]

yes

[lusty marten]

Will you yell at me for being bad at tarkov?

[vivid briar]

no everyone is bad

[lusty marten]

great

I'm adding you

I've been doing factory runs as scav and it's so funny

either I get one tapped with a pistol

or I make out with some pretty good level 3 trader shit

[vivid briar]

im in global chat

cant miss me

[lusty marten]

How do you even get to global

I have never used global

I forgot that was a thing

[vivid briar]

http://prntscr.com/mkcjao

[lusty marten]

before they updated the ui i knew where it was

Aye I'm connected?

[vivid briar]

LUL its boken gotta restart\

[lusty marten]

whelp fuck

[vivid briar]

lets switch to off topic

[pastel girder]

DM me pictures please

[echo trail]

hey, i got a blackscreen when i start tarkov, nothing showing up. no inactivity in task manager also.

solved it, somehow it doenst work with freesync properly

[gentle salmon]

The launcher isn't recognizing that I have the game installed and is asking me to install it again.

[lone fiber]

is there reputation in this discord server?

[signal pike]

@lone fiber No, just roles and warnings

[rigid zephyr]

hello guys someone who could help me with settings for EFT on labs i go down from 90 to 30 fps often.
rig: i7-4790
gtx 1060
32gb ram
SSD

[wintry pagoda]

It drops cus game is running on old engine

[vivid briar]

i get dips down to about 50-60fps

but i can get a solid 100-120

[rigid zephyr]

iam mostly around 60-50 with dips to 30

[vivid briar]

what on earth happened in last update i crashed 3 times spawning in then i extracted all my stuff duplicated into visual bugs and started flickering now i cant even load the game can anyone help

still loading 11 mins later

[wispy scroll]

servers might have been down

[chrome jetty]

Sorry to bother but has anyone had this error when switching between accounts?

https://i.imgur.com/Xb83djh.png

[coarse dove]

hey guys i just bought a gift copy of eft and i was wondering how i receive the key, is it by email?

[obsidian salmon]

You’ll get the code in an email

That you give to your friend

[coarse dove]

thanks ill just wait for the email 😃

[obsidian salmon]

Might be in spam possibly

[coarse dove]

oh yes its there, thanks mate

[obsidian salmon]

Np m8

[brisk bane]

@chrome jetty Did you try restart the launcher ?

[copper reef]

I keep getting this error anyone know whats causing it

Error checking the launcher update
Error retrieving link to launcher package
Unable to connect to the remote server
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 104.20.31.211:443

[brisk bane]

Did you try disable your antivirus program ?

[calm basin]

You only need Windows defender btw

[quiet crescent]

Having an issue where its stuck on the loading splash screen

https://i.imgur.com/53bKkok.jpg Ironically a good background photo

[obsidian salmon]

I know for me Alt-Tabbing out when the game is loading either for the first time or into a raid it can cause it to freeze and crash

[tranquil lynx]

I'm attempting to report a gameplay bug on the website (I'm logged in) but "Game Support" isn't one of the support options, is there somewhere else to report in game bugs?

[obsidian salmon]

Bugs reports are done by the Launcher

[tranquil lynx]

I thought the support button just links you to the website?

oh thaaat button okay

Cheers!

[obsidian salmon]

np m8

[sharp patio]

if tabbing out causes a instant freeze or crash, tell the launcher to open in borderless mode and set the game itself to your fullscreen resolution if you dont mind window borderless. it sorts that issue right out.

[obsidian salmon]

I said it can cause it to crash

it is rare if it causes it to crash for me

[sharp patio]

Yeah and im well aware of the issue itself. my friend crashes every single time he tabs out of the game first load or not. for me it happened on any instance as long as it wasnt main menu so im just suggesting is since it stops the game from crashing all together.

[fringe mountain]

I have lost sound after the most recent patch 0.11.2.2635? i have reinstalled the game, i have the most recent sound drivers but only tarkov has no sound? anyone else getting the same issues?

[calm basin]

uuh

Is your headphones (Assuming you use such), defaulted to be the one getting the output?

[obsidian salmon]

could be that

[calm basin]

Or, check if windows is the one for it.

Settings>System>Sound>Choose your output device

Or check in-game settings, I don't have EFT but most games let you use which device you want to use to get sound

@fringe mountain Ping

[fringe mountain]

@calm basin yeah headphones set as default tried both headphones and speakers, no sound at all and all ingame are on... it was fine up until i updated yesterday, now nothing and nothing has changed on my comp apart from the patch for the game.

[calm basin]

I c

I tried

[obsidian salmon]

stupid theory is your game sound turned off either in game or on the volume mixer

[fringe mountain]

@calm basin thanks anyway bro!!

@obsidian salmon yeah all on... its so random.

i was hoping the devs would respond you know...

[calm basin]

Eeeh

They have support members normally

[obsidian salmon]

devs aint really on here

[calm basin]

^

Have you checked windows setting tho? 🤔

[obsidian salmon]

did you activate windows

ha

[calm basin]

😂

[fringe mountain]

Yeah maybe even someone from support. Haha yeah fully paid for windows... honestly i have checked everything i could think of, all what you lot have said annnnnnnd nothing, thanks for the help anyway, hopefully someone in the support team will get in contact

[obsidian salmon]

only support is Damiano

[fringe mountain]

love it... the support team is one guy, its cool i'll message him!! Cheers

[obsidian salmon]

ha just @ him on here

[covert cape]

implement the option to split the game purchase on the site!

[obsidian salmon]

uh that doesnt go here^

[gray lake]

Updated client bsglauncher deleted itself...

Is there a way to repair install or reinstall bsglauncher?

Ok, just reinstalled over it. Seems to be working now.

[hollow lintel]

Can you ban ItsAllSkill already? the guys has speed hacked me multiple times in NA east

[calm basin]

AAAAAAAAAAAAH

NOOOOOOO

I need help

[obsidian salmon]

with

[calm basin]

I just activated a 14 days trial code

Or 7

And

I dont want to use it now

But rather later

[sharp patio]

It seems your out of luck now brother

[calm basin]

since my pc cant run it D:

[obsidian salmon]

then why did you activate it

[calm basin]

Well, I am lucky kind of

Because it was in the twitch stream

and I sniped one

[obsidian salmon]

lol

[sharp patio]

lol well good luck with that but i dont think theres anyway to revoke a code activation

unless the code is fraudulent of course. then the devs yoink it right off ya

[calm basin]

Is there anyway to make it pending tho? 🤔

[obsidian salmon]

nah

[sharp patio]

I mean maybe if you asked the devs nicely they might suspend it but i highly doubt that'll happen tbh

[calm basin]

I digress

[sharp patio]

i saw that post get deleted right quick

lol

[calm basin]

👀

mods check logs

epic

well just have to install it

[sharp patio]

i mean is your pc really that bad/

[calm basin]

Well, technically, my PC could run it

I am running on a Core i3 4170, 8gb of ram @1600mhz, GT 730

Your call on it

[sharp patio]

i mean bro i play on a laptop perfectly fine so everyone else should be fine lol

[calm basin]

Maybe your laptop is better than my PC 😂

[obsidian salmon]

laptop life runs anygame great

[sharp patio]

Intel CORE i5-7300 @2.5Ghz // Nvidia Geforce GTX1050Ti with Memory boost // 16GB DRR4 Memory

[calm basin]

That's your Laptop?

[sharp patio]

*DDR

yu[

[calm basin]

Hell my PC is way worst

[sharp patio]

*yup

[obsidian salmon]

i7 8750h 1070oc 16 ddr4

[sharp patio]

thats a spicy meme boy

[obsidian salmon]

very

[sharp patio]

Laptop too?

[calm basin]

The only hope I have is to get my mobo this week, that let's me 7 days to play

[obsidian salmon]

eft on ultra and at roughly 70 frames

ye boi

[sharp patio]

Is that a ROG or a Predator? i recognise the specs/

[calm basin]

ill be back

[obsidian salmon]

alien

[sharp patio]

oof

[obsidian salmon]

didnt have money to rebuild desk and needed a laptop for uni

not oof

win win

[sharp patio]

Alienware is oof. they expensive as fuckk

[calm basin]

my mobo is broken

which is why I dont have it

[obsidian salmon]

1800

beats 4k for a shit mac

[sharp patio]

1800?! how old

[obsidian salmon]

few months

[sharp patio]

Oh wait what currency

[obsidian salmon]

murica

[sharp patio]

Ah that hurts even more

[obsidian salmon]

my old one broke because shitty uni wiring fried it

so new one free

[sharp patio]

but seriously mn, find graphics setup that matches for best cpu performance. it should hold up somewhat okayish

Nice.

mine is the Acer Predator Helios 300

[obsidian salmon]

too bad i dont have like 6k for desk need basiclly new everything

i9 9900 1080ti 32ram

also keep the 750ti in it

[sharp patio]

bro

just dont even

[obsidian salmon]

shh

neon water cooled

[sharp patio]

Your making me feel small 😦

Lol id have a way better setup but having a kid drains the hell out of you

[obsidian salmon]

id like that

oof

send them to military school

duh

[sharp patio]

mega oof

at 2?

lol

[obsidian salmon]

sure

[sharp patio]

he'll be fighting them wars at 8

[obsidian salmon]

im sure like the middle east will take them

[sharp patio]

haha thats so fucked

[obsidian salmon]

quite

[sharp patio]

not as fucked as your rig though

[obsidian salmon]

desktop is fucked gib money

[sharp patio]

lol

[obsidian salmon]

or get me new mobo i9 1080ti and some ddr4 ram

new psu

[crystal tundra]

Can anyone tell me if using CCleaner is safe to use for EFT?

[obsidian salmon]

yeah

[sharp patio]

how would it not be safe?

[obsidian salmon]

also that too

you arent changing any of the files

[crystal tundra]

@sharp patio I know that when using it, the application can delete some files

[obsidian salmon]

ive used to use it then got somthing else

[sharp patio]

It deletes "junk files" located in cache and local storage.

[obsidian salmon]

it doesnt modify the game at all

[sharp patio]

You may end up crashing your game if you do decide to clean, since EFT heavily relies on caching data, but in terms of will i get banned or will my game get corrupted? no.

[obsidian salmon]

Ive never crashed using it

[crystal tundra]

I just need to use an application to help make my pc run faster, I also gonna plan on downloading a ram cleaner as I heard that helps

[obsidian salmon]

first what is your pc

[sharp patio]

the game has built in cleaner.

just saying.

[obsidian salmon]

also that

[sharp patio]

also a lot of programs dont even make it go faster

[crystal tundra]

I know that, but I read on the forums somewhere it helps, so I guess why not try it at least.

[obsidian salmon]

oof trusting people on forum or reddit

[sharp patio]

well ram cleaner is not needed for EFT, its in the game.

If you dont have it enabled already, enable it in game in the options menu

[crystal tundra]

I already have it enabled xd

[sharp patio]

but yeah your specs would help if you need some tips

[crystal tundra]

Also didn't nikita say that some "stutters" are caused due to the ram swapping?

[sharp patio]

EFT app itself, the game engine, the ram thing, and the servers all cause stuttering.

if your trying to avoid it give up theres no way to right now.

[obsidian salmon]

not sure never had any problems

besides the scope and ai spawn in mirco stutters

[torn night]

Nikita said in a comment to a post on reddit that it seemed like RAM swapping

[crystal tundra]

I ain't trying to avoid it, I just basically not wanting the scope stutter.

The other stutters I get are only like 2 secs which I don't mind

[sharp patio]

to get rid of it, when you first join raid ADS immidiately

[obsidian salmon]

all high power scopes will do that until the remove the dual render system

[sharp patio]

after the once it should stop

[obsidian salmon]

it only happens once

the first ads

[crystal tundra]

Dingle I already know about that but it still happens constantly

[sharp patio]

unless if it KEEPS stuttering that might be your hardware is weak

[obsidian salmon]

sounds like pc problems

[sharp patio]

yeah agreed.

[crystal tundra]

Damn

Well hopefully when I get my other ram stick game should run a bit smoother

[sharp patio]

I get that stutter too but once per scope/sight otherwise never

[obsidian salmon]

same^

like acog spectr nightforce etc

all do

eotech red dots etc dont do it

[sharp patio]

ok you beat me there

i still microstutter the first ads for those

[obsidian salmon]

ez clap

[crystal tundra]

I only get major stutters when I wanna use a scope past 4x XD

[obsidian salmon]

the scope sensitivty does need work

[crystal tundra]

So no sniping from me basically

[obsidian salmon]

esp for the Spectr scope

imo

[sharp patio]

that sadly sounds like deffinate hardware weakness.

[obsidian salmon]

did you tell us ur pc specs yet or did i miss that

[sharp patio]

he didnt

i kinda wanna know to point out whats dragging his performance down

[crystal tundra]

I5-6500, GTX 1060 6gb and only 8 gb ram rn. My stick should come in next week.

[obsidian salmon]

ram

solved

[sharp patio]

done

[obsidian salmon]

get 16ddr4

should fix it

[sharp patio]

your cpu and graphics card are better than mine

[obsidian salmon]

well help

[sharp patio]

but i trump your memory

also what ddr is your ram?

that makes a big impact too

[obsidian salmon]

ddr3 or 4

[crystal tundra]

Lmao I already knew the answer, why don't yall think there is a reason why I ordered my ram 2 weeks ago.

[obsidian salmon]

4 runs a shit ton faster

[sharp patio]

exactly

[obsidian salmon]

download speccy

it shoudl tell you

[sharp patio]

spicy transfer speed 🔥

[crystal tundra]

Kingston - HyperX Fury Black 8 GB (1 x 8 GB) DDR4-2133 Memory

😃

[sharp patio]

Thats good actually

[obsidian salmon]

solves that

[sharp patio]

once you add some more in your good to go

[obsidian salmon]

you getting a second one of that

[crystal tundra]

I ordered it like 2 weeks ago and since I have APO box it takes like a month

So end of feb I get it

[obsidian salmon]

not the answer i was looking for

[sharp patio]

lol

[obsidian salmon]

i asked if you got a second stick of what u have rn

[crystal tundra]

Oh of course

Why would I order a diff one when my moba supports dual channel?

[obsidian salmon]

dif will help

[sharp patio]

youd be surprised how stupid some people can be

[obsidian salmon]

i have 16 and tarkov barely hits 8gb of use at times

[sharp patio]

Thanks to the rram cleaner

try turning it off for a day lol

[obsidian salmon]

no

it jsut doesnt use it

[sharp patio]

oh bro the mem leak i get is fucking horrific if i turn it off

[obsidian salmon]

i dont use ccleaner or the ingame one

[crystal tundra]

I am sorry, but if I use 2 diff ram sticks I get a better performance?

That sounds hella off

[sharp patio]

No.

nope i think he mispelled.

as in dif = def

[crystal tundra]

AH okay. I read that as in Different

[obsidian salmon]

def

def will help

with u getting 16

[sharp patio]

^

[obsidian salmon]

its too late to english properly

[sharp patio]

late?

[obsidian salmon]

looks at time 5pm

[sharp patio]

lol its 10pm here my friend

[obsidian salmon]

oof euro

[sharp patio]

no

[obsidian salmon]

uk

[sharp patio]

Dont confuse me with europeans

[obsidian salmon]

ha

[sharp patio]

im a proud independant british man!

xD

[crystal tundra]

im stationed in Germany so its 11 pm

[obsidian salmon]

oof man your govt will be on you about assuming your own gender

[sharp patio]

no fuck that freedom of speech

[obsidian salmon]

also independent nice meme

lol

deutschland uber alles

[sharp patio]

german oof

[obsidian salmon]

loads luger

[crystal tundra]

There is a reason why there is another L in Cancelled for brits cuz we gave them that L in 1776

[obsidian salmon]

looks at 1812

burns down whitehouse

[crystal tundra]

Lmao

[sharp patio]

its okay im more for my german side anyway

[obsidian salmon]

Heil Poland

[sharp patio]

but i wont wear it proudly until the modern female nazi is no longer running the country

[obsidian salmon]

oof the Merkelreich

[sharp patio]

lol

[obsidian salmon]

basically Palpatine

[robust spire]

Working on reinstalling the game, but if that dosent work. whats up

happened after i installed razer surround, not sure if its related...

[sharp patio]

backend usually means you arent connecting to the server. or its not responding to you. either way, i dont see how razer surround would affect it

[stark axle]

does anyone know if the launcher client can be downloaded on a mac? I have a friend who has an EGPU so he can play games on it.

[cinder kelp]

Anyone know why USEC 2 voice wont work? I keep having to reselect it and it still wont use USEC 2 only the nice guy (USEC 1)

[vivid briar]

i have the same issue with the voices

[obsidian salmon]

Yeah that’s not anything new @cinder kelp @vivid briar we can’t switch to usec2

For now we can’t

[sharp patio]

@stark axle if he has a full boot camp available then yes he should be fine but native mac os cannot open the launcher

[robust spire]

@sharp patio me nether, but it started right after i downloaded it.. reinstalling whole game didint help.. still get that error... wtf

[sharp patio]

That's a definite weird one. Have you tried making sure your windows and AV firewalls are permitting the game to connect normally ?

@robust spire

Also try flushing your connection settings see if it helps. Cmd as administrator then type in "ipconfig" then "ipconfig /flushdns" I believe is the correct commands

The only thing I could dig up from forums is a lot of comcast customers experiencing this issue if your American or windows real time protection being online causing it too. But I've never experienced it unless the servers were actually down.

[jade dove]

quick question, the standard edition key long time testers have received for new year event has no expiration date, right?

[coarse sable]

@jade dove Correct

[brisk bane]

@jade dove yes

[vivid briar]

Any techies here who can try and help me stabilize my fps in tarkov

[obsidian salmon]

What are you running it on

and also remember it is beta-ish

[vivid briar]

hey thanks for reply

was busy sorry

uhm

rx580 8gb nitr+ graphics card

8gb ram

ryzen 5 2400 3.60ghz

btw i dont know what any of that means 😄 i just read from my properties

idk if its good or bads

[obsidian salmon]

after quick google we almost have equal systems

I7 8750 1070 16ram

you could try the ingame memory cleaner

only thing i say would help is getting another 8gb ram stick

[vivid briar]

thats what i am thinking of doing

how is your fps in labs for example?

and as i dont even know what kinda rig im running how would you say it rates

is it a 7/10? at least

haha

[obsidian salmon]

first i need to play labs

ha

[vivid briar]

because most games i have no issues with but tarkov has made me feel like i bought a pile of crap

the pc not the game

[obsidian salmon]

basic fps for me is 60-80 range normally ,some parts of the map it can drop to 40 or so for a few

[vivid briar]

i only have a 75 hz monitor so i would be happy with stable 60-75 but yeah i get frame drops also

which i wanted to eradicatet

[outer storm]

any tips for fixing rain stutter

[rapid ingot]

How to fix the forbidden error 403 nginx i keep getting when trying to register or login?

[brisk bane]

@rapid ingot You have to write to [e-mail]

[hallow niche]

has some news for improvement of the Brazilian server

[wintry pagoda]

CRASHED in middle of shooting somone down some stairs

REEEEEE

[obsidian salmon]

report via launcher

[wintry pagoda]

dang so this channel is pointless.... NICE.... im calm btw

[obsidian salmon]

calm down

[bitter falcon]

i m stuck at the first loading screen i tried everything after the 4kb patch i opened the game once and after that can not get in again any solution ???

[formal dagger]

this channels more for on the fly tech support, not reporting bugs and crashes

[azure hatch]

my friend got a 7 day key and redeemed it after installing the bsg launcher but when he finished downloading it says there some other process or some bullcrap we've tried reinstalling the game reinstalling the launcher and restarting the pc plz help

[quartz oyster]

Frustrating. Joined a raid in Factory. Crashed to desktop 3 times in a row right before it put me into the game. Restarted my computer and rejoined. Waiting for players for 3 minutes before I clicked back to see this. 0 raid time. Killed in action.

[grim hatch]

We are aware of crashing issues, we are on it

[quartz oyster]

You guys are awesome

[slow spruce]

Gane keep crashing on loading Woods PMC Run :9

[brisk bane]

@slow spruce Try reinstall the game.

[slow spruce]

@brisk bane I managed to get back in after 4 attempts it then crashed on me again... I tried again its been fine now and thankfully i didnt lose my gear

[brisk bane]

Great

[quartz oyster]

I've had to turn it off for now. I can't get into a game at all after doing 1 scav run immediately after updating my client

[bitter falcon]

same unknownmind can not get in game after the update i mstuck at firtst loading screen

[vivid briar]

anyone know why fps drops to 15 whileo n staircases on labs and in generator room

also fps is low when aiming down high magnification sights

[void spruce]

Anyone having the game crash when loading a map?

[obsidian salmon]

are you alt tabbing out when its loading?

that can lead it to crash

[sacred cave]

hey my freind changed his email for his account and now it says he doesnt own the game anymore and cant re-download the game

[void spruce]

No the game crashes while loading loot and i have to reload EFT again and it will happen again.

[limber junco]

uh

[robust spire]

@sharp patio "That's a definite weird one. Have you tried making sure your windows and AV firewalls are permitting the game to connect normally ?
@Dr.Gonzo
Also try flushing your connection settings see if it helps. Cmd as administrator then type in "ipconfig" then "ipconfig /flushdns" I believe is the correct commands" I reset windows, works now

Reseted windows, that fixed the issue.. Not sure what happened to my response above since it vansihed

[formal dagger]

@limber junco it looks like one of the update files was being moody, just hit retry

[undone summit]

is anyone here suddenly having an out of range issue launching the game

[ripe imp]

Maaaan... Just got a login error when coming out of a scav raid, fully loaded, and lost it all

[timid portal]

I keep getting these damn mini stutters where everything goes to slow motion for like 3 seconds

and it happens every five seconds its really fucking annoying

[carmine prawn]

Anyone else not able to log in?

[timid portal]

Guys pls idk why my game keeps having frequent stutters, i tied shaders out but deleted it. now my game will be at 70-60% gpu power being used then will go to 100% really quickly

[timid portal]

it doesnt work even after drivers updating

[pastel girder]

Tarkov also stutters a lot

No matter what

[sharp patio]

Engine and latency causes the stutters too. As of right now not much can be done about it

[quartz oyster]

@void spruce yes. First raid (I start with a scav raid) is fine for me. Every game after that my client crashes to desktop since the latest update. I mentioned it in the technical support channel and they said they knew about the problem and were working on fixing it

[ornate gate]

thanks for broken server, it just crashed when i'm in front of the LEDX !!!!!!!!!!!!! T_T

[main willow]

my launcher is broken. it says i need a new app to open the file "aboaut" i dont let me sign in or something

[sharp patio]

Thats interesting, have you played before?

[brisk bane]

@main willow Did you try open launcher as admin ?

[timid portal]

Discord overlay was giving me bad performance stutters

if you get the same then turn it off 😉

nvm didnt vix shit i still get a stutter apromixently ever 3 seconds

new patch fucked all my sht up

[sharp patio]

Every "technical" update since labs release has been nothing but broken.

Still heres hoping next weeks patch finally actually fixes these real technical problems

[timid portal]

it maxes my gpu to 100% every 3 seconds

consistantly

[limber junco]

i just got the same thing

[vivid briar]

is this a known issue?
when i deploy on customs as scav this is what i get, very frequently:

https://cdn.discordapp.com/attachments/487742385971920916/545730140542337034/2019-02-1501-45_389.1_5.5_1.3_0.0_-0.9_0.0_0.5_0.png

[bitter forum]

Just sat through 8 minutes of wait time trying to connect to labs

then It said I died

raid time 0:00

Terrible lag on labs today aswell

https://www.youtube.com/watch?v=_5HHE4o1m4w

[main willow]

@brisk bane yes, i Run ist Always as Admin 🤔

[elder needle]

Hey boys , since last update i cant set my screen res. to my res of my display? is there a config file for that?

[sharp patio]

I imagine it's either in your documents folder /.../Username/Documents/Battlestate Games or in the app data but granted I never looked there before.

@elder needle

Although I'd recommend using your graphics card launcher to force a resolution change if you have it available. E.g. Geforce Experience

[elder needle]

yeah i did it via nvidia @ daddy dingle

but the screen is cut at the bottom and i cant click on settings etc

@sharp patio

[sharp patio]

Is that in windowed?

Or full screen?

Or borderless windowed? @elder needle

[elder needle]

both tbh but in full even worse @sharp patio

just found a workaround to start the game in windowed set it to full screen and to borderless agian the mouse placement is a bit off but better than nothing 😄

[sharp patio]

Might be worth lowering your desktop resolution slightly so the game fits normally and then reset it that way

[elder needle]

thats the point my screen is 1920x1080 but it gets cut , the picture is bigger than the screen i would describe it that way so i had to force the screen to be set at 1824 x1036

[olive bobcat]

hi, im playing eft on a macbook using parallels, when the game starts i can get the munus up by pressing the tab key, but i cannot see the world. I can hear things and also shoot jump etc (i can here this going on) but the screen is black, any ideas

[elder needle]

out of ideas @olive bobcat

is the game even for OSX?

or mac itself

[olive bobcat]

im playing it on windows 7, installed on a macbook pro with the parallels program

[elder needle]

so but you can see the main menu?!

[elder needle]

that is akward try to start the game in borderless via launcher

[elder needle]

did it work?

[olive bobcat]

sorry give me a minute lol

says invalid passnumber(..)for graphicsblit...........

lol

[elder needle]

dafuq

[olive bobcat]

think the question should have been can you play eft on a macbook using parallels

[elder needle]

woundering why it is so strange acting. Using a normal OS like win 7 no meatter what kind of hardwear u are using

matter*

[olive bobcat]

someone shot me and i didnt even see them coming with my black screen hahahahaha

[elder needle]

just a question is it showing your screen on the settings?

[elder needle]

i dont parrels

[olive bobcat]

could this mean anything

[elder needle]

so i wounder if its taking "another" screen+

[sharp patio]

Thats rendering issue.

Due to the lack of OS support using unity's rendering.

if you wanna play the game a lot more smoothly id recommend full boot camping rather than emulating.

Tbh, im suprised you even got that far without crashing, im impressed.

I would @ you so i can notify you but it seems you have mentions disabled

Reading up i also see your running windows 7 through an emulator which i wouldnt recommend for performance reasons but id give it a guess of a lack of drivers also, and ill assume its a very up to date copy of windows 7 at that

[brisk bane]

!support

[wise hull]

Hello @brisk bane,

If you are having any kind of issue, please report it to our support center.
For issues outside the game, related to your account, the website or the forum, you can contact :

**Escape from Tarkov support center : **

https://www.escapefromtarkov.com/support 

For in game issues, bugs and other problems related, please use the report feature in your launcher as shown here :

How to report an ingame issue using your Escape from Tarkov launcher :

https://forum.escapefromtarkov.com/topic/54554-i-found-bug-what-can-i-do-instruction/ 

If you have any more questions, feel free to contact our <@&521631248536305664>.
Thank you!

[bitter stag]

Does anyone know how to transfer the game from HDD to SSD without redownloading?

[mint salmon]

you copy the files and then you reinstall only the client. That worked for me

[bitter stag]

my client is already on my ssd

for some reason my game reinstalled on my HDD

[mint salmon]

uninstall client, copy files from hdd to ssd, reinstall client on ssd. That should work

Idk though

[bitter stag]

okay thanks

[obsidian salmon]

complete uninstall is probably the best to keep anything from being messed up

[sharp patio]

No, you dont need to do any of that, just copy and paste the files to the SSD then on launcher locate game files.

[vivid briar]

anyone know how to fix the 403 Forbidden nginx wen i got to the escapefromtarkov.com wen i click log in i get this

[west comet]

you don't need to manually wipe your account to get the items from a game edition upgrade anymore right? i upgraded to EOD but didn't get anything other than the crown in game so far

[obsidian salmon]

nope

just give it a bit and the items will come from the messanger

[west comet]

alright thanks

[bitter stag]

I already did it guys thanks

Just had to copy the game into my ssd and then change some things in the registry editor

[spare snow]

anyone else having an infinite loading symbol before main menu

the game wont load

[orchid salmon]

http://prntscr.com/mmjl1k still having this issue where I can't log in. I haven't been able to play for pretty much a month

[sharp patio]

@spare snow Im assuming thats where it says loading profile data right? @orchid salmon Write another support ticket to devs and put a forum post about it, thats their problem not yours if its anything to do with the backend or servers.

[echo trail]

is your pc clock synced correctly? encryption errors can be caused by wrong clocks on pc

[sharp patio]

thats a good point but i thought most people knew about that already..

[echo trail]

im on the internet since 20 years, and only two times i had to resync my pc clock to get encryption get to work. i guess 99% of users didnt expierenced it so fatr

[sharp patio]

ive had it 4 times because of britains daylight hours crap, back in the day when PC's time zones didnt update accordingly

so i know what you mean believe me just didnt think that was really applicable these days anymore lol

[echo trail]

when the cause is to simple and just occuring once in million times, noone think about it

[spare snow]

stuck on this loading screen

loading circle constantly moving

@sharp patio Ive tried reinstalling and everything

[sharp patio]

is this since you got the game or a certain patch etc?

[spare snow]

Downloaded it yesterday

First time

[sharp patio]

Ok so its deffinately a setup issue, What OS are you running, have you played other unity games normally that you know of and what graphics card do you currently have installed

[spare snow]

gtx 980 ti windows 10

and I run other games good

[sharp patio]

Have you overclocked your card?

[spare snow]

nope

[orchid salmon]

@echo trail I haven't changed any of the clocks on my computer at all. @sharp patio I've put in two tickets, both giving me the same answer of solutions that never end up working

[sharp patio]

Ok, close the game and launcher, go to my documents, battlestate and delete the folder. run the launcher as admin, and set the game to launch in a borderless mode. @spare snow That sounds rough @orchid salmon Sounds like either a firewall issue or a server side issue with your account

[spare snow]

I dont see battlestate in the documents

[sharp patio]

my bad thought of the wrong name

it should just be EFT

/Escape from tarkov

[spare snow]

I dont see that

[sharp patio]

you dont see that at all in your documents folder?

[grim hatch]

Bird, did you try running the launcher as admin already ?

[spare snow]

Yup

and no @sharp patio

[sharp patio]

huh, the game hasnt created the folder yet? maybe a permissions issue. where is the game installed?

[spare snow]

c

drive

[sharp patio]

yeah sorry but that doesnt mean anything

i meant what directory

[spare snow]

The battlestate games folder is there right when u open c drivew

[sharp patio]

so it looks something like this C:\Battlestate Games\Escape From Tarkov

[spare snow]

yee

[sharp patio]

Ok lets try something else, im gonna assume you have a legal and fully up to date copy of windows 10 correct?

[spare snow]

Yes

[sharp patio]

ok and have you got all your VC++ Redistributable's up to date?

[spare snow]

How do I check

[sharp patio]

easy way to do it is go to your control panel and click uninstall a program but obviously dont and see the complete list

Heres mine for an example

[spare snow]

and how do I tell if they are updated?

[sharp patio]

Last date modified.

the newest ones like 2017 should be my version number since i updated them recently

also make sure you have all the redistributables

[sharp patio]

i cannot read that sadly

what year versions do you have installed? eg 2012,2005 etc

[spare snow]

2005, 2010, 2012, 2013, 2017

[sharp patio]

you got the main ones which is what matters

so that rules it out

Ok lets try to deleting all cache and temp memory see if that helps

[spare snow]

ok

[sharp patio]

go to BSG Launcher folder and delete stuff inside temp folder, then go to the games folder and delete everything in the cache folder.

Then Hit WindowsKey + R to open run and type in %temp% and nuke the living shit out of that folder

[spare snow]

wait

[sharp patio]

that %temp% one is usually the culprit for a lot of games not launching.

[spare snow]

Theres no cache folder

[sharp patio]

thats... interesting.

But makes sense, your game in theory isnt even starting

[spare snow]

Its started once

thats it

I had the problem then I joined once and then the problem persisted

[sharp patio]

Okay, go ahead and try to clear the other two if you havent already

[spare snow]

ok

now wat

[sharp patio]

see if the game can start normally

as admin of course.

[spare snow]

nothin

[sharp patio]

stays stuck on the loading loop?

[spare snow]

yup

to confirm I start the launcher as admin right?

[sharp patio]

Yes

[spare snow]

Ye I did that

nothin

[sharp patio]

Okay lets try compatibility this is a weird workaround so bare with me. Close everything to do with EFT. Open launcher and set it so the launcher stays open when game starts

[spare snow]

I have that

already

lol

[sharp patio]

nice, go to EFT's game iinstallation and go to the exe, right click it select properties and then compatibility select run compatibility troubleshooter and use the recommended settings, when its finished doing its thing select Test program

let me know how that goes

[spare snow]

right click EFT exe?

[sharp patio]

yeah

[spare snow]

I tested it and nothing happend

[sharp patio]

game didnt launch

?

[spare snow]

nope

[sharp patio]

launcher is still open correct?

[spare snow]

yup

[sharp patio]

ok select compatibility mode for 7 and disable full screen optimizations.

and launch the game from launcher

[spare snow]

still nothing

[sharp patio]

smacking head against my desk

[spare snow]

ive been doing that all day

[sharp patio]

Ok what in the hell is going on with your version lol

[spare snow]

🤷

[sharp patio]

hell at this point id go nuclear and reset the OS.

im just gonna safely assume your OS is 64bit too right?

[spare snow]

yea

[sharp patio]

Yeah fuck this

[spare snow]

lmao

[sharp patio]

i have no godamn clue whats causing your load to hang

[spare snow]

o wait

how do I set full rights for the current user

on folders

got it

It works

[sharp patio]

Seriously that was it

in a folder with no permission requirements?

[spare snow]

ye

[sharp patio]

Im done.

[grim crater]

anyone can help me with instalation isue ?

help

[grim hatch]

Hello @grim crater

Can you restart your PC and try again ?

If you have done it already, try to run the launcher as admin. It might help

[grim crater]

okay i will try

[grim hatch]

👌

[grim crater]

thank you the problem has been solved

[grim hatch]

No problem, have fun in game

[jade dove]

hey

so

I have this issue

I have setup testlink and used X password
and now I need to setup mail system

but I can't log in

and to recover the password, I need to use mail system

which I haven't setup yet

any tips?

[peak hollow]

Nikita said they will try to see if they could install South Africa servers. We would like to know where are they at? Had a Poll but they deleted it after we succesfully had a good result. @pine furnace

[brazen temple]

Is it possible to access market data through an API?

[jade dove]

yes
approved by BSG? No/Doubt it

[bright lodge]

Can some one help me, when ever I try to load into tarkov it says input signal out of range change settings to (insert range here) but I can’t, I know I can do it somewhere in the files but I don’t know where

[main mirage]

@bright lodge have you look over your "Documents" folder? It should be a "Escape From Tarkov" folder with some config files in it.

I suggest you to make a backup of any file you edit so you can undo your changes if anything go wrong.

[bright lodge]

Alright thanks

I’ll check

[bright lodge]

I do not see a documents folder, do you possibly mean cache or EFT data?

[bright laurel]

Hello. i've got a problem with Factory,s time selection the time just got stuck for some reason here you can see the problem in this video: https://www.youtube.com/watch?v=Cgn6K2YRNmQ if BSG have to fix this one or i have to fix it with something then tell me please this problem shouldn't be there and idk how that happend

[signal pike]

@bright laurel Hello. That is intended as far as I know and it's from the beginning. There are two versions of Factory at a fixed time: Night and day.

[bright laurel]

ok good to know thank you

[white leaf]

Hello there,
Just a quick question, kinda interested if there is anybody who can run this game on stable 60 fps round low-mid graph and what config is used for that?
I have 1050TI, 16gb ram and, i7 7700hq and it runs on low 45-58 fps avarage.
(I know the game is till beta and not optimalized, not even expecting that, just out of curiousity)

[limber junco]

im still getting that issue where when i try to login and hit authorize nothing happens

is there a fix yet?

!support

[wise hull]

Hello @limber junco,

If you are having any kind of issue, please report it to our support center.
For issues outside the game, related to your account, the website or the forum, you can contact :

**Escape from Tarkov support center : **

https://www.escapefromtarkov.com/support 

For in game issues, bugs and other problems related, please use the report feature in your launcher as shown here :

How to report an ingame issue using your Escape from Tarkov launcher :

https://forum.escapefromtarkov.com/topic/54554-i-found-bug-what-can-i-do-instruction/ 

If you have any more questions, feel free to contact our <@&521631248536305664>.
Thank you!

[verbal wedge]

So when are BSG going to address the issue of the problems in the god damn game? Over a year and a half in to owning EFT and I still see the same problems now as I did on day 1. Game not closing properly, and leaving a crashed window, on top of everything with the only resolution being a hard reset of the system. 2. Stupid bugs that make for annoying, and poor gameplay. IE Being able to glitch through walls, to see/loot on the other side, access unavailable areas(without keys) and Vertical audio being basically non existent. But yet, as a company and studio, you proceed to push out more content, pouring in more bugs and issues into the game, like gear and maps, instead of working on what is already existing, and broken in the game...

[stone locust]

Anyone having issues with server desync and network loss ? 2 games in a row now i've had massive desync a few minutes in with netms 0.0 and then it loads for a split second and im dead to other players.

[brisk bane]

@jade dove Please write to [e-mail]
@bright lodge C:\Battlestate Games\EFT\cache
C:\Users\YOURUSER\Documents\Escape from Tarkov
C:\Users\YOURUSER\AppData\Local\Battlestate Games
C:\Users\YOURUSER\AppData\Roaming\Battlestate Games

[silent jungle]

Massive issues with client force closing without error right before dropping in.

pmc, scav, any map. i manage to keep my stuff somehow though

2019-02-19 10:15:27.625 -05:00|0.11.2.2643|Debug|backend_queue|Sending commands. QueueStatus: Idle, waiting operation: , unsent commands: 0, time passed: 60.00552|
2019-02-19 10:16:27.630 -05:00|0.11.2.2643|Debug|backend_queue|Sending commands. QueueStatus: Idle, waiting operation: , unsent commands: 0, time passed: 60.0033|

[warm holly]

The game keep crashing when ever i try to load into a raid any Suggestions?

[magic stream]

How far are you getting into loading into the raid before you crash, because the same has been happening to me.

[warm holly]

99% almost to deploy screen then crash

[magic stream]

Hm, I've been getting to loading loot groups and then it crashes.

<@&521631248536305664> I have been having problems loading into a raid, whenever I try to get into one, I get to loading loot groups and my game crashes.

[grim hatch]

Hello, can you provide your crash logs from this issue ?

You can find them here, in your game files

[magic stream]

Yes sure How do I do that in Discord?

[grim hatch]

You can compress it into .rar and send it to me in PM

You better not put your logs in public 😉

[magic stream]

Alright sure thing.

[silent jungle]

ill compress any from today

[magic stream]

Hm weird, I don't have any crash logs for today for some reason.

[silent jungle]

and send them

everyone whos crashing. for giggles do you have re-shade aswell?

[magic stream]

Nope, never used reshade.

[grim hatch]

Does the game crash or does it close ?

[magic stream]

if I need to see in dark places I just turn up the gamma in NVIDIA Control Panel.

[silent jungle]

it doesnt crash

it creates loot pools 99%

and just POOF

[grim hatch]

weird, did you try reinstalling again ?

[magic stream]

The game crashes and asks if it wants me to send the application error to BSG.

[silent jungle]

i try to reconnect, says im in raid, im not. when i reconnect same issue. if i confirm leave, i still have my loot

[grim hatch]

When it asks you about it, does it give you the name of the file ?

I think it should

[magic stream]

Nope.

[grim hatch]

Ok

[magic stream]

I'm trying again to see if it happens again.

[grim hatch]

If it does not work again :

Can you check the integrity of game files in your launcher?

[magic stream]

This is what it shows when I crash.

[grim hatch]

Can you press yes ?

[silent jungle]

ive done a few things for giggles. deleted cache on client folder, deleted extra logs not related to today, rebooted pc, did integtry check, ran a .bat file for clearing temp files,

cd\
cd windows
cd prefetch
del *.pf
cd temp
del *.tmp
cd\

[grim hatch]

And report it straight.

[magic stream]

Yes it's sending right now.

[silent jungle]

i dont have that error

[grim hatch]

Ok thanks

[silent jungle]

im going to open consel and try to screenshot right before crash

[magic stream]

Also, how do I check the integrity of my game files?

[grim hatch]

In your launcher, top right, on the scolling menu

It could help

[magic stream]

Alright it was just sent.

[grim hatch]

Ok, do you have a request ID ?

[magic stream]

No it did not give me a request ID after it finished sending.

[grim hatch]

Ok

[silent jungle]

loading loot crashed again

nothing in consel for errors

[grim hatch]

after checking the game files in the launcher right ?

[silent jungle]

yes.

i guess last resort is deleting and re-installing

[magic stream]

I am checking right now.

[grim hatch]

When did the issue start ?

[magic stream]

Ah, some game files were some how deleted.

[silent jungle]

about 45 minutes ago

[grim hatch]

@magic stream Maybe your AV software

[silent jungle]

pig want my logs?

[grim hatch]

Yes please if you have them

[magic stream]

I don't use any AV software.

[grim hatch]

Ok

[warm holly]

Somehow i just changed my server and got into a raid

[magic stream]

Never have.

[warm holly]

Are any of you guys on the Chicago server?

[magic stream]

No, I stay on Auto USA.

[warm holly]

Try can change your server it worked for me

[magic stream]

Sure thing, I will try once more before that since my game just got finished being repaired.

Also, probably should've said this, but this is only happening on Labs, I tried going into Factory and I loaded perfectly.

Damnit, same thing happened, alright I'll try that then.

Nope the same thing still happens.

[quaint otter]

a buddy of mine is having the same problem and hes from the uk

[warped gust]

Well so i extracted and got server connection lost

and game pretends like raid didnt happen

[warm holly]

Well somehow mines fixed it self i sent in a bug report adn now everything is fine

[warped gust]

error log said that assets arent there so i decided to reinstall

now launcher refuses to download game

[magic stream]

rip

[warped gust]

steam has my usual stable 50mbs and now that i fixed the launcher it refuses to go faster than 2mbs

[limber junco]

@magic stream is that the rags server I see

Damn I wanna be in it

[magic stream]

@grim hatch Hey I just found the request ID in my email.

[bright lodge]

@brisk bane i am so stupid, i was looking in the wrong place, thank you for telling me

[vivid briar]

my game frequently crashes on high textures, on low and medium it's fine ... what could it be?
gpu is 1070, and no overclock ...
latest nvidia drivers

@brisk bane

[signal pike]

Do you have enough power supply?

[brisk bane]

@vivid briar Try run stress test. '

[quiet junco]

I bought the Prepare For Escape Edition of Tarkov and was not given all of the promised items, especially the container is only the standard 2x2 when i should have recieved the 2x3 container. Attached is a screenshot

[formal dagger]

@quiet junco Go to your profile of the Tarkov website and press Reset the Game Profile.

[quiet junco]

Thank you sir, i shall go and do this.

[obsidian salmon]

if you upgraded you dont have to rest tho

[formal dagger]

It actually did that to me when I got EOD

I got all the basic shit, reset, got all my EOD stuff

[obsidian salmon]

ouch

[formal dagger]

@quiet junco Did that work?

[quiet junco]

yes it did thank you very much

[vivid briar]

yeah it did

[formal dagger]

o vo b

[vivid briar]

i told him about it after googling it (hes my mate)

[shell turret]

Are there server problems rn?`

[glass oriole]

May be tech update )

[sleek totem]

Buddy of mine has just bought the game, but the game crashes on pressing 'play'. He's reinstalled several times. Turned firewall off, added exceptions to AV.

Any ideas?

[grim hatch]

Modifications to the support section are being made, please hold on 😉

[rotund lily]

Hello i got any problems with eft.

[mellow fractal]

I heard that when you upgrader you reset is it true? from a version to an other one.

[brisk bane]

@mellow fractal if you upgrade your game edition, you do not have to reset your game profile

[west comet]

Any idea on how long it takes to get your items from a game edition upgrade? I upgraded to Edge of Darkness on Sunday and still haven't received anything other than the crown and name color. I'd rather not reset my account but seems like I might have to at this point.

[obsidian salmon]

but you dont have to reset
it shouldnt take a long time

[west comet]

I know I don't have to reset but it's been 3 days and I don't think it should normally take this long. I'm waiting a little longer but I'd like to be able to use what I paid for.

[mellow fractal]

@brisk bane thanks

[pine torrent]

Hello i am not sure if this is suitable place to ask

But In our community there is a small debate going on

Whether this player is a hacker or not

The reason why people view this player is a hacker is

• High rate of KDA
  -Unusually low rate of healing
  and rest of unusual statistics

[obsidian salmon]

only way to get these screen is if they are you or they sent them to you?

[pine torrent]

The guy posted it

also the change of healing from level 34 to 41

[indigo orbit]

34 -> 41 level

1000 healed

wow

he was very good player

i think he just do streamer

[obsidian salmon]

who streams which a stupid name like that

[fiery olive]

G-A-Y...

[cosmic moon]

where would I place my crash dumps?

[waxen parrot]

I have 6 times the amount of raids as that guy and 5 times the amount of Healing xp.

I think it's fine

[cosmic moon]

So... Game keeps crashing at loading map 100% on every map I load. I've tried expanding ram allocation to the game, and I've tried running on admin, even reset the pc a few times and nothing seems to be really... well, working. If its a simple fix I'd hate to have to drag staff in, so if anyone's had this problem before and knows a fix, I'd love to hear it.

I just want to get back to playing tarkov after my 2 week hiatus

[glass oriole]

8Gb or 16Gb?

[cosmic moon]

See, thats the issue. I see it says it needs at least 10, so I've upped it. However I'd been running the game for nearly 4 months on 8 gigs

but even upping it has done nothing

16 now

[glass oriole]

try to set swap to 20Gb and reboot

then retry

[cosmic moon]

I've only got 16 gigs in my pc, unless you mean pagefile to 20gb

I can do that

[glass oriole]

pagefile yes

[cosmic moon]

Testing it now

No dice, crashed again

Thank you for trying though

[glacial basalt]

EU down ?

[sharp patio]

not down but dogshit.

dont bring your gear out until servers are fixed because this is beyond insane.

ok yeah seriously 27 fatal hits. no kills

servers what are they

[glass oriole]

@cosmic moon did you try re install game or check game files via launcher?

[sand mesa]

hey, can you report bugs on this server ?

[obsidian salmon]

Yeah....

On the launcher

Says report bug

[formal dagger]

Yeup.
||also Kiwis are delicious. ||

[teal plinth]

So for the past 2 hours ive been trying to buy the game. I've tried both debit and paypal. paypal isnt getting accepted by the transaction company for security reasons. As for the debit card out of the 60 times ive tried it ive only gotten 2 temp transactions. However when ive done the second authentication in the payment process it says its denied. So im starting to get confused and dont know how else to get this game.

[formal dagger]

https://privacy.com/

Try going through then

I've had to use it when buying off sketchy or picky websites.

[teal plinth]

thank you ill try it and see if it works

[signal pike]

@teal plinth if you still have problems, please follow the instructions you can find in #547868292686151695

[teal plinth]

ok i will thank you both

[fast bane]

what the hell is this is it me or the servers or the game itslef ?

<@&521631248536305664>

[grim hatch]

Hello,

Did you try restarting your router ?

[brisk bane]

@fast bane Please check #547868292686151695 channel

[sharp patio]

@teal plinth if you live in UK or some euro countries your bank will block the transaction as eft isn't a reputable vendor.

Contact them confirm it's you they'll let you through.

[teal plinth]

im in the US

[sharp patio]

I'd suggest still contact your bank see if they are blocking it deliberately

You aren't the first or last to have payment issues

[teal plinth]

I still got nothing. Guess its just not ment to be. Thank you guys for the help

[formal dagger]

@teal plinth If you'd like and have a PayPal, I could purchase it for you then you pay me for it.

[teal plinth]

We can try. Never done that before so u might have to walk me through it. Um im away from my comp atm. Maybe 30 or so minutes. If u want send me a friend request and when i can get back on we can fiddle with it. If thats ok with you, and thank you

[formal dagger]

I'm not home for another 3 1/2 hours

But I shall add you

[teal plinth]

Thats fine lol. Thank you

[cosmic moon]

@glass oriole sorry, I went to sleep around that time. I tried both sadly ;~;

[glass oriole]

sad 😦

[cosmic moon]

Update for you Ursagi, there was an optional video driver update

Fixed it.

ironically came out 8 days before the newest patch

[wicked garden]

guys i cant see the bsg twitter in the launcher anymore does someone know how to fix this??

[brisk bane]

We do not accept manual reports of hacking/cheating. We have active anticheat measure and currently is working. All cheaters/hackers will be detected and banned.

[obsidian salmon]

welp was gonna say that

[vivid briar]

Damiano no offence

But the anti cheat is not good

Its bad

[obsidian salmon]

all bans are manual not auto

there is not a self report because people will abuse it

[vivid briar]

Its true

There are people running around speed hacking

And the anti cheat cant spot it?

Also why arent Manual reports a thing?

[obsidian salmon]

because people would abuse it

for being one tapped by a player with skill

[vivid briar]

No i tell you then you check it

All 3 of my squad

Who got killed head and eyes

And didnt even see the guy

[obsidian salmon]

out played?
what map

[vivid briar]

Labs

[spring wraith]

prob in a dark corner shootin

[obsidian salmon]

dark corner proabably campin

[sinful hare]

I saw him shooting me right through a box,

[spring wraith]

like deadass, i do that with some weapons on that map

[obsidian salmon]

you can shoot through wood boxes

[sinful hare]

Yes, but I couldn't see him at all

[spring wraith]

they be running around clueless and i usually wait till they're still

[sinful hare]

he shot all his bullets perfectly at my face

[obsidian salmon]

they could see you then

[spring wraith]

^

[vivid briar]

Shootemup

[grim hatch]

The main problem is about the fact that this user's reputation within the community might be impacted and people might start seeing him as a cheater even though there is a chance he isn't.

It's more about giving it the benefit of the doubt by letting the AC software doing it as it is the only method of finding a cheater for very sure, and with evidences.

[vivid briar]

Check DMs

[spring wraith]

also no face plate = insta death if you not careful lol

[obsidian salmon]

Players who dont use or drop their mask are asking for a makarov to the face

[spring wraith]

unless you get a mosin to the head, then tough luck