community-support

[eternal flame]

it was just from fence though, not through flea

[rich comet]

EFT is asking for a 2FA and I do not have one setup for my account. I think I've been hacked any ideas on how to fix this?

[eternal flame]

check your email. I think 2fa is standard when you set up the account

[rich comet]

I am not getting a code when I try to change my password

[eternal flame]

but you have to add your email to get your password reset, unless they changed you email associated with the account i dont think it would be possible, unless your email was hacked aswell

[rich comet]

My email isn't hacked. I am not getting this code anywhere.

Nothing appears to be changed as of yet, but I also cannot change anything.

[eternal flame]

check this window

does your email look correct ?

[rich comet]

Its currently correct but:

[autumn rune]

I need some help with log in game can anyone help?

[eternal flame]

check the spam i guess, if it looks right i cant see why it wouldnt send you the email

mine went through

[rich comet]

Nothing in spam, it won't let me change my email or password becuase I am not getting a 2FA code.

[autumn rune]

I'm try reset pasword but I do not recive an email with the code

anyone?

[rich comet]

I keep trying to reset password but keep getting blocked by a 2FA request that I am not getting.

[autumn rune]

same

wtf is going on??

any help?

[rich comet]

I don't even know who to reach out to at this point,

[autumn rune]

yep same

[rich comet]

best I can figure... [e-mail]

[autumn rune]

Mine dos this

[tiny parcel]

:C

[eternal flame]

I got flea market banned once for like 2 hours

cuz i got the captcha wrong

[autumn rune]

Ya cant log in at all this is shit

[granite swan]

4070, ryzen 7 7800x3d 64gb ram, optimization WHEN ? 🙂

[slate needle]

Hey guys what’s a good place to buy a pc? I used nzxt in the past but I believe they only do prebuilt now. Want something I can customize

[balmy wraith]

Ill ask here actually!

Anyone mind helping me with why I cant even log into Battleslate launcher
Just keeps saying its sending an verification to my email but I aint getting anything

[lusty copper]

sometimes BSG email servers are just extremely slow

i dont know if theres any better advice than to maybe try again in a little bit or just wait patiently, unfortunately

[keen willow]

ive been getting consistent low fps

even after lowering my settings (a wipe ago/2 wipes ago it was perfectly fine) any1 got tips on how to get better fps?

[granite swan]

Unoptimized game. You can't do anything. Even with my beast cpu and gpu it still feels 'meeh'. I hope they optimize it until 1.0

[lyric lagoon]

Anybody have advice. I've been getting stuck on "awaiting server response" until I get kicked out, manual servers, ipv6 on and off

I used to be able to play the game fine before the hardcore wipe. Took a break came back about a month ago and now I can't connect to raids

[keen willow]

does uninstalling and reinstalling have ANY chance in making it better or is that dumb

and also i do have 16 gb ram (again my game used to run perfectly fine up until the past few wipes)

will upgrading my ram to 36gb have a chance to help?

[lusty copper]

i hear 16gb is a bit stuttery so 32gb would work fine

im on 32gb and dont have any problems with memory

[keen willow]

i mean idk if the problem IS memory but all ik is that i get a constant 30-40 fps on all low settings on customs... 2-3 wipes ago i used to get 80fps on medium settings no problem

and on top of that running a map like light house gives me the same performance as customs... idk how thats possible knowing lighthouse is bigger

it should give me wore performance

[lusty copper]

hmm wats ur specs?

[keen willow]

2070 super
16bp ram
x570 motherboard
5600x cpu

[granite swan]

Cpu bit weak

[keen willow]

like to give u perspective I CAN LITERALLY run bf6 on medium-high graphics with 0 problem and around 90fps but i cant run this fk ass game on low

[granite swan]

I told you it unoptimized

[keen willow]

ya u lowkey right but there has to be something that u can do

[lusty copper]

much more dependant on having a good CPU rather than having a good GPU unlike most other shooters like battlefield

[keen willow]

like 4+ years this game has been poppin and they still dont fix this shit

[granite swan]

And do not rely on youtube tutorials because they advice you to put every single hardware component to run on 100% even on idle.

I have 7800x3d ryzen 7. And its still dawgshit

[keen willow]

how much fps u get

[lusty copper]

they would have to strip detail away from the maps (or actually optimize the maps well)

seems like they're struggling to optimize and they dont want to remove more detail since eft is just an ambitious game as is atleast for the level of detail in locations

[granite swan]

It doesn't actually matter. It's the stutters that are unbearable. When you turn toward populated area it feels like your fps is down, but its not. It's the unoptimized engine-wise game.

[keen willow]

i mean the full launch is literally in a month and if they still havnt fixed big issues like this are they even gonna optimize it when it fully launches or prob not

[granite swan]

Sometimes alt tab back into game makes it better but 99% of time you will not experience good performance overall. Even if NASA installs it

[lusty copper]

your guess is as best as anyone elses

[granite swan]

That's the big question

[eager sleet]

[tiny parcel]

Im clean bro, didnt do anything

[verbal tartan]

That name tells a different story

[tiny parcel]

I mean, it would be dumb opening tickets for unjustified ban if i was dirty or smt

[barren surge]

what cpu u have

[barren surge]

my friend played fine on 16gb ram but he had to use medium textures cuz on high textures his ram was maxed and he was getting massive stutters

with 3600X and rtx 2070

[uncut sleet]

Does someone have antique axe on their scav please im desperate i can open all labs card for it

[verbal tartan]

Tbf that's the only message I saw XD

[tiny parcel]

lul

[candid scroll]

anyone else getting this? after latest patch

[alpine canyon]

@zealous marlin Don't call people out in chat. If you have issues with players in the LFG channels, please go to #discord-mod-mail and provide proof

[granite swan]

I wrote it. Ryzen 7 7800x3d

[fast tiger]

i feel like u came here to give feedback and not to ask for community support. For feedback, this is the right place:

⬇️

[white steppe]

Don't forget to head on to the Tarkov Community website at https://tarkov.community/ and add your feedback! Devs and Reps regularly look through and answer player feedback there, and your input matters!

[fast tiger]

still?

[signal fable]

Hey quick question, how can I improve performance on maps like interchange? ty!

[fast tiger]

what are your pc specs?

[fast tiger]

how much ram?

[signal fable]

16

[fast tiger]

does it stutter or crash?
or just low fps?

[signal fable]

just low frames

[fast tiger]

good vid for settings:
https://www.youtube.com/watch?v=OGgO_DSgs-Y

[signal fable]

Thanks

I think its just tarkov, cause I can run mw2 just fine with medium ish graphics

[fast tiger]

mw2 is modern warfare 2 ? from 2009?

[signal fable]

2022 one

[fast tiger]

ah

[signal fable]

meant to specify

[fast tiger]

most games are GPU heavy while tarkov relies more on CPU and RAM

if you ever want to upgrade for tarkov: double ram and get a AMD x3d CPU

[signal fable]

Gotcha. im on a laptop so only thing I can upgrade is my ram and storage. I do plan on getting a desktop whenever I can afford it

[fleet bronze]

honnestly i use a 9700K and i don't have tomuch issues with the settings just double your ram first cause it might just be memory related

[signal fable]

Good to know. is 32 enough?

[verbal tartan]

32 is a good number to have!

[signal fable]

👍

[fleet bronze]

32 Ram should be fine for a game like tarkov but if you want to play it save and have the money go for 64 RAM for future Proofing the laptop for slightly more years

[verbal tartan]

Just make sure you laptop can be upgraded before you start shopping or spend any money

[signal fable]

dw it can. I upgraded to 16 a few years ago

[verbal tartan]

Ok good ^^

[signal fable]

factory runs fine cuz its factory

but most maps I get an average of 40 to 50 fps

[granite swan]

@fast tiger and you are, UNICEF here or what? Im telling people not to tweak their 3d settings in nvidia control panel, sugar coating an unoptimized game is straightforward lying to people.

We all need to agree on this and point BSG to fix this issue.

Guy sith 5600x cpu is wondering why he has bad frames.

Yes its a bad cpu and I said that there is nothing you can do.

If you think you can help me, with a somewhat "beast-like" pc, I will send you 50$

[fast tiger]

Do you think venting about unoptimized game here in this chat will bring anything?

[granite swan]

Nah buddy. I aint venting here. Im just telling the truth. I play this game since 2017 when it was nowhere near like today.

[fast tiger]

good

[lusty copper]

[granite swan]

[lusty copper]

[fast tiger]

i just checked all your messages here, just to be sure

having your setup and having freezes isn´t normal

but you made it very clear that you don´t want support
and just want to state the truth, that the game is unportimized
so i wish you good luck

[granite swan]

Yeah, its not like actual freezes but its more like a engine related flaw. Your fps is actually ok, but when you turn to populated area with bossess and etc, there is this feel of having less fps

[rich comet]

Yeah still, I made a support ticket, but have not heard back yet.

[fast tiger]

there are couple things we can go through, if you wanna try to fix

different stuff helped people in the past

[rich comet]

I think its been hacked entirely now I cannot login at all. I tried just now and its saying my email is different.

[fast tiger]

true

its says email not found?

[rich comet]

Yes.

before I was able to login using EPIC but now nothing.

[fast tiger]

did you create a ticket in launcher?

[rich comet]

I cant do anything in the launcher now. It logged me out too.

[fast tiger]

Did you write an email? What email adress did you write to?

[rich comet]

info i think was all I could find.

[fast tiger]

write to this one

??support

[white steppe]

[e-mail]

[fast tiger]

Include receipts of the purchase

make sure ur email isn´t hacked, change pw there too, if it is

put the email above on whitelist

[rich comet]

yeah the email account seems to be fine I will change the PW just incase.

I just emailed them. This is complete shit.

[fast tiger]

In my expirience people loose accounts, because they log in to fake websites

fake tarkov website

only way they could bypass the email, if email isnt hacked

[rich comet]

yeah I dont know, It might have been a wiki thing its hard to tell. I was looking for shit yesterday, I just hope I can get it back. I had some major time invested.

[fast tiger]

wdym wiki thing?

[spiral rampart]

Some third party website/tool probably.

Even if someone would be using the exact same info on the official wiki and the game, no one would steal your Tarkov account.

If you do so on all those websites? well

[chrome mirage]

So i been using the cultist circle a lot, typical 5xSSD guy here. The only task i have left is crisis ( still need a ledX ) i was hella hyped when i seen 6h Cultist timer, however 3 times back-to-back ( as for the 6h timers ) i got random keys like W216, Radar and E310 which clearly i dont really need anymore for Tasks nor do i need it for hideout for that matter. Does anyone know why that happens?

[spiral rampart]

They broke it months ago

and it gives random shit even on 6h

[long minnow]

I had 240k and prebought everything from this kit by doing "Equip" then purchase the stuff, the purchase went through and i lost my money but it also gave me an error code and now i lost my money and i didnt get any of the loot?

[spiral rampart]

Restart game

[thorny garden]

guys my game keeps saying game launch impossible game files integrity is compromised any fixes known? the repair doesn't work

[flint shoal]

Im not sure if this is the right place to ask, but my buddy and I are getting super high latency and ping, both on different internet providers, different locations. Are we just experiencing a skill issue, or is something going on server side? NA PVE if that helps?

[tepid marten]

Has anyone else experienced that you have to go through the entire intro talk with lightkeeper every single time you visit him, no matter how far along you are in his questline?

[abstract plank]

Hi in last mail I get the information from support they will verification, it may take up to 48h. That mail is from Thursday last week , and we have Tuesday. What I can do , because tomorrow is patch and I still can’t log in into my account. Let me play for god sake.

[slim spruce]

start the launcher as admin

[mystic canyon]

Cant load into Streets- either game crashes or computer crashes. PvE. Never done this before. Other games have been running fine

96% memory useage while loading loot. Should not be happening 16gb ram

[slim spruce]

The recommended ram for the game is 32gb

you can try adding page file but more ram will help more

[blissful sorrel]

Hey guys, is someone getting the unity error in the screen Loading Loot?
I already followed the instructions from the launcher for this error.
I deleted the whole game and reinstalled it but it keeps crashing with the same error in the Loading loot screen 🙁 I cant play. Can someone please help me? 🙁
Specs:
Win 11
Ryzen 5 3600
RTX 3080
32GB RAM

[tiny parcel]

I have that error but its just 2 days, is it normal?

[slim spruce]

you are probably banned for your name or voice abuse

[fast tiger]

Did you play before?

[fast tiger]

Pagefile increase might help with crashes, wanna know how?

[abstract plank]

Yes

[fast tiger]

there are couple steps we can do, that helped others

should we go for it?

[abstract plank]

Yea , tell me what I should do

[fast tiger]

what did you do so far?

to fix

[native leaf]

My cpu clock ratio is 21 and my game keeps crashing should I change it?

[abstract plank]

I check all folder at gmail , check whitelist and the blacklist. Ask gmail where is the problem.

[cedar sand]

Please contact support directly via email if you have followed all of the previous steps in the post https://www.escapefromtarkov.com/support/knowledge/431
Support cannot be provided via discord

[abstract plank]

Then send @ to bsg support and like I say ealier , check first message

[abstract plank]

I do this

[cedar sand]

Yeah bro I get it but we are not support

??support

[white steppe]

[e-mail]

[cedar sand]

No one in this server can help, only that email can

[native leaf]

@cedar sand is 21 cpu clock ratio normal for an i7-14700f?

[abstract plank]

See I get it , but when I get message someone answer after 48 hours and after almost 72h I still don’t get the answer what else I can do with this

[cedar sand]

If you don’t know anything about manually tuning your CPU you should not be attempting to overclock it is my advice

[cedar sand]

You have to patient

We cannot help

Sorry

[abstract plank]

That’s the easiest answer we cannot help

[cedar sand]

I am a player just like you, no one is this server is BSG support staff, they only help with problems via the email address and ticket system via the website

[native leaf]

@cedar sand damn because my game keeps white box erroring and I’ve literally tried every single thing now

[cedar sand]

Open a bug report ticket in the launcher and provide your logs to technical support staff if you don’t want to troubleshoot

[native leaf]

People are telling me to turn my overclock down from 57x to 54x but idk what that means

[abstract plank]

No you aren’t the bsg crew you’re only discord mod , last time I spoke with britt

[cedar sand]

Britt is also not support staff

You must be patient and wait for support to respond

[fast tiger]

damn, that escalated quickly. just tag me next time when u respond 🙂
what email adress did you add to whitelist?

[fast tiger]

sory i promised to help,
there are couple steps that can be done, when the verification email doesn´t arrive

[abstract plank]

It doesn't matter which address I added to the whitelist, since I used to receive messages with the login code without any problems and now I don't. Besides, if it was a problem on my part, I wouldn't receive a response from your support to this email.

[fast tiger]

what do you mean, your support

we are all players like u dude

[abstract plank]

from bsg support i mean

[fast tiger]

its called community support

[fast tiger]

do you still wanna try couple things that helped others?

[abstract plank]

yea

[fast tiger]

what email address did you add to whitelist?

[abstract plank]

[e-mail],[e-mail]

[fast tiger]

write an email to [e-mail]
try to request code again

[abstract plank]

still nothing

i will wait until they ans from support

[pale nexus]

Support email takes way too long and after 3 days they asked me for the same info that was in my original email do you guys know of any other way to talk to support about a stolen/hacked account? Time is ticking i’m afraid someone hacks on it

I have EOD + Unheard max slots and multiple skins really don’t want to lose the account

[dim pollen]

anyone willing to hop into a discord call to try and help me fix my "server connection lost" issue

[slim spruce]

There is not another way. The proof they're asking for is proof you can't find in your email account because a hijacker could have that.

paypal and bank/card statements from their website

[fast tiger]

??pagefile

[white steppe]

#community-support message

[fast tiger]

@mystic canyon

click link, follow steps

[empty fractal]

Is the btr bugged? Everytime I get in and click mechanic said you need help it bugs and it’s stuck on a conversation screen. No options can’t even press escape to go to settings.

And now I can’t shoot

[nocturne sedge]

i dont know how to report a bug but here it is

that's glukar btw my buddy killed him after the concrete made him invincible to me and i shot him a million times with bp 7.62 and he ate it and took the keys to my house and car

[hot sigil]

I got banned like a month ago for no reason at all i dont use no 3rd party software never shared my account and i get banned this is insane to me any of u guys know how help me

i also text support and get the same generic response "copy and paste "

[pale nexus]

I have that but that's not what they are asking for

And I already gave them paypal transactions and etc

[slim spruce]

what did they ask for?

[neon vector]

guys what amd cpu is recommended for tarkov (mid tier budget like 150-200)

[verbal tartan]

Is that your budget for the CPU?

Biggest question is if you already have a motherboard to use, and what the overall budget is

I've ran it's well enough on a Ryzen 3700x but that was like 50fps tops with a 3060ti

[austere dune]

gave him the cartel treatment 😭

[plush dove]

can someone please help regarding kappa quests, i think i completed them all but collector doesnt show up

and the game will remove the achievement soon

i restarted game, died in raid, cleared cache all

[haughty robin]

Is there any other route of installing the game without directly downloading it from pins?

Ive reinstalled the launcher, reinstalled the game, put it in a different folder and launched as admin but no luck

[open drum]

Is Knight's facemask bugged so that it doesn't look like he's wearing it, or is it just me?

[lusty copper]

i think its been like that for a while

[open drum]

Got it, thanks for the response! 🙂

[fast tiger]

checked tarkov wiki?

[real fox]

Guys is that a problem of tarkov that i have to set my setting to low to avoid crashes during raid load?

[fast tiger]

ram might be to low

32GB ram is ideal

a stop gap solution might be to increase pagefile

??pagefile

[white steppe]

#community-support message

[fast tiger]

click link, follow instruction

[shadow umbra]

i noticed quickly its quite many kappa required quests u got left. go through tarkov wiki for the quests u have and that will answer your question

[fast tiger]

do you have an example?

[shadow umbra]

Gunsmith part 24 , also 25 along with textile part 1 & more.

[fast tiger]

they aren´t kappa req according to wiki

you don´t need fence rep 6 for collector to show up right?

[shadow umbra]

nahh dont need fence rep 6

[fast tiger]

can u show all quests of peacekeeper?

[shadow umbra]

then i was wrong on gunsmith part

[neon vector]

im getting a r7 5800xt with a 5060 ti

[pale maple]

I got a bug for which i can't find a solution
I got the Error Notification "Anti-cheat connection failed"
Does anyone got a solution?
Obvious first i don't cheat
I reinstalled Battleeye, cleared chache, checked for updates, checked the firewall and checked the game integrity
Until about a week ago i could play without problems
Last Raid I didn't even could reconnect because I then lost server connection for no reason several times

[loud moss]

why go to am4?

[neon vector]

like amd?

i dont know what am4 is sorry

[loud moss]

the r7 5800xt is an am4 cpu. am4 is now no longer getting any new powerful chips. if you didnt already have a 5700x3d, 5800x3d, or a weaker am4 chip and were planning on moving to said x3ds, there is no reason to not just go to am5

[neon vector]

which ones are am5

[lethal scarab]

I agree better to atleast go with a 7800x3d, I'd save up for it atleast, cost a decent amount more but well worth, unless he already went through with mb

[neon vector]

well my motherboard cant support am5 i dont think cause its a b550 and not 650

[loud moss]

then what do you currently have

[neon vector]

yeah i would if i had the money but nope

[neon vector]

i have a 5 5600

kinda old and i need an upgrade cause im not getting good frames on different games like tarkov

[loud moss]

if you want my opinion move to an am5 board with a r5 7600 and 32 gigs of 6000mhz cl36/cl30 ram ideally. if you want the best performance and the highest 1 and .1% lows you will be looking at x3d models, and those will not be easy to find on am4 for a good price as they are no longer in production

[slim spruce]

are other games fine?

[pale maple]

Yeah everything works just fine, except Tarkov

[slim spruce]

infinite anticheat connection failed may mean your connection type is dual stack lite from your isp and not regular dual stack

[lethal scarab]

Ngl getting off am4 was best thing I ever did for performance, even with the cost, still got an older gpu though, cpu made biggest difference for me for Tarkov, rust etc, had decent am4 components but x3d cpus were impossible to find for reasonable price so I caved at the time to switch

[lofty mantle]

Have they fixed looting containers in marked?

[humble sparrow]

Hi, I have lost access to my accounts 2FA and need help reseting it. Is there someone I could talk to here? I have contacted the support via email but it haven't resulted to anything...

[signal robin]

??support

[white steppe]

[e-mail]

[signal robin]

Email them or make a ticket on the website. No one here can assist with account issues.

[lethal scarab]

Gonna take a lil bit

[signal robin]

Roughly 2 weeks to answer. 4-6 to resolve.

[humble sparrow]

Yeah, have been going back and forth with email support for couple weeks now... They have been asking more and more proof each mail. First some purchase, provided bank statements and reciepts of EOD upgrade. Then suddently it wasn't good enough and they wanted proof of inital game purchase. I was able to find this from the accounts old email, provided screenshots form bank statements, other payment systems and reciept even though the purhcase have been made over 5 years ago. Then i just get a asnwer "wrong information, thanks bye". Im getting so frustrated because it can't be wrong information because this is only account i have and i have not purchased anything to any other BSG account...

And I am contacting them from the email registered to the account and not just any email...

[pale maple]

I've checked it
I got regular Dual Stack

[fast tiger]

can you screenshot the last email?
Where it says wrong info, thanks bye

make sure to black out personl info

[ebon furnace]

Hey I've completed the entire Arena's battle pass before the PVE sync and now that I logged into the PVE all my masks, gear and everything I unlocked from it is missing, except for clothes. Anyone have any idea what to do?

[lusty copper]

as far as i know all you can do is be patient, i heard devs are aware of it

[silent wagon]

what does this mean???

i cant connect to any server from the middle east

[ebon furnace]

grand

[lusty copper]

probably best to put this in a bug report ticket in EFT launcher since wtf does that mean lol

[silent wagon]

what the fuck is going on

0 words typed or items uploaded

[unique kettle]

Check how big your latest log folder is. You can find the in the game directory / Logs

[silent wagon]

you mean it uploads the whole folder?

then i can just delete the ones i dont need so it can grab the latest ones

[humble sparrow]

It dosen't say word to word that, the "wrong info, thanks bye" was more of interpretation after going back and forth providing more and more proof. The email word to word what I have gotten tree times now in the same email chain is:
"Hello.

This is incorrect billing information.

Thank you."

[slim spruce]

That is one of the only causes of that error. Please contact support in a bug report.

[pale maple]

Will do thanks

[stray violet]

anyways to sort long loading times ?

[undone barn]

Guys, I have a serious problem with two-factor authentication. I bought a new PC and I'd like to install Tarkov, but I can't log into the site because it's not sending me the verification code. My email (@libero.it) doesn't have Tarkov's emails blacklisted, so what's the problem??

[pale nexus]

I’m in the same boat my account was stolen by a hacker who got into my email and support takes 30 business days to get back to me just to ask me for things I already gave them in my original email and now back to 30 business days wait. Meanwhile someone already changed my account name email and put in 2FA and i’m pretty sure is actively trying to sell the account since it’s Unheard + Eod + max slots and skins

[undone barn]

This problem already came up once, with someone saying the bot had issues. I would have thought that after months, the problems would be fixed — or is it still broken???

[cedar sand]

Please see the pinned messages for this issue

[undone barn]

I sent an email to the support team because the suggestions from both Discord and the official website didn’t solve the problem.

[gaunt egret]

Guys, can someone give me a hand? I can't start the game because it keeps saying "Integrity check error". When I repair it stays on 0% without progress. Has anyone encountered the same problem?

[slim spruce]

start the launcher as admin

[gaunt egret]

I tried but it is still the same

[slim spruce]

reinstall the game

[gaunt egret]

I did, nothing changed

[slim spruce]

white list the launcher and game folder in windows defender and reboot. Then install to any folder within C:\program files (x86)\ here

[gaunt egret]

It's on C:, and I tried launching without Windows Defender on, but still got the issue

[slim spruce]

That is not the location I said

it could be a permissions issue

[undone barn]

how long does support usually take to respond to emails?

[gaunt egret]

It's in the location you mentioned

[slim spruce]

the full error message?

[gaunt egret]

I will tell you in a few, cause im trying something out lol

@slim spruce

[slim spruce]

something is blocking the integrity check, either not admin, an antivirus, firewall or it's lacking permissions

[gaunt egret]

But I have tried everything

[slim spruce]

the game must be in that folder exactly

not in c:\battlestate games\

[gaunt egret]

It is not working

what could possibly fix it?

[slim spruce]

try clearing cache in the launcher

and then reinstall launcher

[gaunt egret]

I have already tried

[slim spruce]

take full ownership of the folder it's installed to in permissions

to your windows profile

also, game settings > set the path, select the same folder

could be a launcher cache issue

[gaunt egret]

Still stuck on integrity check\

[slim spruce]

delete the game folder and install to another location

or name it anything different

[humble sparrow]

Sucks to hear. But yeah the support has been a total nightmare and I understand that they have to be coutious about scammers and hackers but not to the point where their customers who have paid hundreds for the game and service will be treated like criminals

[gaunt egret]

@slim spruce So I started all over again with everything you mentioned. I deleted everything but BAM I have another issue now.... The game is stuck at 0% and not going any further........

[slim spruce]

that is normal, wait 3 minutes or so

[gaunt egret]

It's been a while now, what if there is no progress?

[slim spruce]

the only things that cause this are windows defender not having white list items (disabling doesn't disable it) or problems with permissions

[cedar sand]

The suggestion from Discord and the official website is to contact support if none of those work

[undone barn]

and that's exactly what I wrote

[slim spruce]

how exactly did you check this? only your isp can

[pale nexus]

Yeah I understand that but the problem is also the long time to reply when I first sent them the email I still could play in my launcher and the account was still under my email, since then the hackers have changed the email logged me out of the launcher and changed the in game name and put in 2FA. My email was hacked and I lost a bunch of accounts. All the other support got me the account back in under 24hrs… Valorant literally took 3 hours to respond. I love tarkov been playing since 2020 and following since first release but this sucks ass tbh

[grizzled siren]

Reinstalled the game after a long time now I get this whenever I try to load into a rai (also happens when trying to load into offline raids) Anyone seen this before? Used to be able to play without any issues…

[quick marten]

can y'all motherfuckers fix the cheater issue? we are PAYING for your fucking game.

[signal robin]

Did you report them in game?

[quick marten]

as if reporting does fuck all.

[signal robin]

So you did not contribute to the solution, but expect one regardless.

[quick marten]

fine, fucking hell, let me rephrase

i did report, reporting does fuck all#

happy?

[grizzled siren]

Stop fiting and help me fix my game

[signal robin]

Ask any one who reports people. they get the ban reports all the time.

[signal robin]

check your ram slots. usually its a memory related crash

[quick marten]

clear every cache on your computer, delete the game, delete the caches, reinstall

[grizzled siren]

What do you mean by ram slots? Do you mean that? Was on 4096 I have 32GB so I change it and I’ll try again?

[grizzled siren]

Ok I’ll try that next..

[signal robin]

I usually got that crash when my RAM peaked out

[quick marten]

also that

[grizzled siren]

32 GB should be enough tho right?

[quick marten]

most definitely

just do a full clean reinstall

it should do the trick

[hoary zinc]

My friend is having the "Anticheat Connection failed" issue we have tried everything we can think of

Running as Admin
Clearing Cache
Reinstalling Battleeye
Restarting Computer
ETC

he just redownloaded the launcher and game today after a while of not playing. Any suggestions of what could be causing this or a possible fix?

[slim spruce]

If other games work the cause is likely having dual stack lite from your ISP. The game requires dual stack regular.

[hoary zinc]

How could he check?

[slim spruce]

If you lack ipv6 totally that is one direct cause, the other you can't check

[hoary zinc]

Okay

[slim spruce]

You'd have to call your isp.

whatismyipaddress.com

if it says not detected that is an easy show

otherwise if you have it, it is the other cause which we can't detect, your isp can

[hoary zinc]

Im assuming it needs to say My IPv6: IPHere not My IPv6: Not Detected

[slim spruce]

yes

[hoary zinc]

Okay

[slim spruce]

you need ipv6 and ipv4 unique for tarkov

dual stack lite is either unique ipv4 and no ipv6 or shared ipv4 and unique ipv6

[hoary zinc]

Im assuming there is no work arround for it then

[slim spruce]

A VPN that supports dual stack regular

[hoary zinc]

Okay, thank you we will check on that

[slim spruce]

your isp needs to fix this for you, but sometimes they can't

[hoary zinc]

Alright

[nova crystal]

Zero... Nulll... BuBlik

[analog kiln]

how do u get unbanned from flea n traders

[cedar sand]

Wait 10 minutes and make sure you complete the captcha next time

[analog kiln]

ok ty im blind n i didnt see the horse 😭

[sinful silo]

Can you pick up weapon cases in marked rooms now or is it still bugged and you can't take it?

[sharp ingot]

Fixed afaik

[lofty mantle]

Fixed

[rose breach]

Anyone having issues with server connection being closed when tryin gto load into a raid? I'm tryin gto load in ssays server connection closed and puts me back to main menu without loss of gear on PMC or loss of Scav use

[keen willow]

nah i like @granite swan feedback... its true its unoptimized af... when u got ppl telling other ppl just get a better pc thats horrible feedback cuz u rlly dont need a better pc if u can run bf6 90fps medium settings u should be able to run customs at at least 90fps if not more on the LOWEST SETTINGS but u cant even hit 60fps on lowest settings lmao

he spittin fax

[fast tiger]

did i ask for your feedback?

Any support you need from the community?

You can give feedback here tho

??tc

[white steppe]

Don't forget to head on to the Tarkov Community website at https://tarkov.community/ and add your feedback! Devs and Reps regularly look through and answer player feedback there, and your input matters!

[neat oracle]

can we pick up thicc cases yet?

[keen willow]

r u a furry?

[fast tiger]

no sorry

[lofty mantle]

Yes

Weapons case worked for me earlier.

[gaunt egret]

@slim spruce I didnt get the chance to thank you earlier, so i am doing it right now. Have a good one!

[slim spruce]

[hoary zinc]

He has a IPv6 address but we still tried a VPN as well as I had set one up personally so he had the same Ipv4 and 6 as me and it still didnt work, any other suggestions?

[slim spruce]

you may have a shared ipv4 then as a part of dual stack or a shared range

that is the other cause, a non unique ipv4

However

The other only known cause for infinite disconnects is a low powered pc that can't handle the game.

It gets too much going on and the game just drops

Usually it crashes the PC first

[clever silo]

ever since this "softcore" update, i cant seem to stay in a raid without getting kicked for high ping.

[hoary zinc]

He has a better PC than mine, im not sure whats happening

[slim spruce]

contact the isp and mention tarkov and dual stack lite

and that you need regular dual stack

[hoary zinc]

Okay

[autumn rune]

hey all anyone arround to help with game download?

[jovial oar]

why does it say my com,puter is using 93% of memory for tarkov when it says 4700mb?

[verbal tartan]

is there a way to sync EFT and Arena keybinds?

[cedar sand]

Sadly not, they have separate .ini files and different options, so they can’t be copied

[verbal tartan]

I managed to copy mine from EFT to arena it worked overall

[granite swan]

Buddy. I just gave you the straighforward truth.

I told you what not to do to your PC.

Some people just need to chill a little bit. But just trust me.

[severe hound]

has anyone with new nvidia drivers had lower fps than usual?

[simple sand]

Has anyone not gotten the new Softcore Update yet? I, myself, appear to not have gotten it yet, as well as a friend of mine.

[severe hound]

there wasnt an update. you guys have it and arent looking lmao.

no launcher update

[simple sand]

I am not seeing the new trades, I compared my Trade List to one in a video showcasing the new trades.

[severe hound]

lvl 2 traders?

[simple sand]

Mine are all maxed.

[severe hound]

are you in pve?

[simple sand]

Aye. Is it PvP only?

[severe hound]

yes, just found that out myself right now

doing a pve raid

[simple sand]

Ah, kk.

Do we know if it'll come Live to the PvE one too?

[loud moss]

why would it

[simple sand]

Since it is marked as PvE changes?

[severe hound]

not fs but probably not. because PVE wasnt hardcore

the movement mightve changed, not sure considering its 10x worse than arena and really cant even tell

movement doesnt feel diff

[exotic rapids]

@loud moss Hey unsure how to make a ticket Spicyy is videoing his feet in peanut butter.

[unique kettle]

how to make a discord ticket? Check #discord-mod-mail

having a recording of whatever wrong is happening in the voice chat helps a lot

[obsidian bronze]

@exotic rapids to be able to respond to your mod mail you need to allow the bot to dm you.

[exotic rapids]

Okay I'll try that when I wake up.

[nova crystal]

PEOPLE! Did they fix the thing with picking up weapon/item cases in Bags?

[lusty copper]

i heard yes

[iron fog]

my friend got his account hacked and got a problem now with restoring his password, any ideas? he have the session on the launcher but no way to restore the password

no problem, he got the way on forum

[alpine canyon]

yes

[pale nexus]

good luck

[fast tiger]

What does it say, when he tries to login to website

[silent valve]

HELP needed. my game keeps crashing whenever i try to load into maps like streets / customs. im a returning player and never had this issue before...

[exotic rapids]

Before loading in close both the game and the launcher. and yes you HAVE to close both not just one.

[fast tiger]

What are your pc specs?

[noble hornet]

dumbass btr glitch everytime I try to talk to him He just says "dont just sit there silently your creeping me out" and I cannot end the conversation so Im stuck on that window and cant get out until he kicks me out and I cant shoot so I have to alt f4 and come back, just tried to do a mission for him couldnt even turn in the moonshine to him

[viscid torrent]

Hey guys,

I have this thing where since I've bought tarkov PVE ( I'd say around 3 weeks ago ) my rewards from the battlepass haven't fully tracked, by that I mean, even with ref at max ( LL4 ) I only have access to the BP cosmetics that I've unlocked as of recently ( like a week ago ) and not the ones that I've unlocked before I had PVE to begin with ( although I had PVP before the hardcore wipe and did have access to the BP-exclusive rewards back then ).

Is there a way to fix this? I did look this certain issue up on the internet and saw a reddit post pretty much saying that it's a known thing regarding an issue with synchronization and stuff. Just wanted to see if there was more to this bug that I could maybe do and fix

[silent valve]

I messaged you my specs.

[tawny mortar]

hopefully someone can lead me in the right direction but about a month ago i would get 70-100 fps and then i stopped playing until yesterday when i went to open the game i had to update it and now I'm getting 10fps when i play.

does anyone one have an idea on how to fix this

also i have an AMD 9060xt

AMD Ryzen 5 7600xd3

32 GB ram

[autumn rune]

I need serius help with the launcher

[fast tiger]

https://www.escapefromtarkov.com/support/knowledge/441

[rain forum]

hopefully fixed by 1.0

or on 1.0

or not

hopefully one day fixed

[lusty copper]

i believe the devs are aware of the bug, either way all we can do is be patient for that bug

[rain forum]

assuming at least 1 person that has experienced it has reported it in the launcher then bsg are aware

??br

[white steppe]

https://cdn.discordapp.com/attachments/523438319929917441/1357862181311615208/N50ll0g.png?ex=67f1bf33&is=67f06db3&hm=ea8a8942b7eea52effa8b85950c0cfed7ace61fc267342834a1660ab4334887b&

[unique axle]

new inertia is absolute garbage. sorry to say they. stop turn game in to COD. the old inertia was good! dont want to play game anymore untill u fix it how it was BSG.

[rain forum]

the inertia was barely touched mate, its a bit easier to make a few jumps but thats about it

and you can carry things for longer without having to stop

[unique axle]

im 3k h eft player 2kd arena player. i know how game works. new inertia suck! thats it.

[rain forum]

hours dont mean much in this context

neither does kd

at the end of the day, its down to opinion whether you like it or not, but the fact is inertia was barely altered on main game and what was changed is only noticable to a certain degree

[unique axle]

well, old inertia was already good. good players was use it to make leans faster e t c... was not need to fix it.. now it is just fells diff. thats only my personal opinion. u can have urs!

[fast tiger]

if you wanna give feedback, this is the way:

??tc

[white steppe]

Don't forget to head on to the Tarkov Community website at https://tarkov.community/ and add your feedback! Devs and Reps regularly look through and answer player feedback there, and your input matters!

[rare tiger]

does anyone know if the razer hypershift is bannable?

[slim spruce]

if it only changes what one key does, and no macros for automatic pressing, it's fine

[rare tiger]

it has turbo so i was wondering if bsg cares abt that at all since its 2 presses technically and not a macro

[lusty copper]

if its 2 presses for 1 input i feel like that's technically a macro

[rare tiger]

macro is 1 press for several inputs tho

[lusty copper]

sorry ye thats what i meant

on shitty mobile

[slim spruce]

if it's not one input for one output it's a macro

one key set to press more than one key is a macro

macros are not allowed

[rare tiger]

its two inputs for one output

[slim spruce]

if you are holding one key to access another set of binds, and press another key for an output that is fine

[tardy tusk]

Hi im trying to log into my account on BSG's website but when it sends a verification code nothing happens. Any help or am i sol?

[cloud steeple]

same thing for me, im lost

[tardy tusk]

somehow the launcher works but i want to reset my acct so i can change from bear to usec but im just running into a wall

[cloud steeple]

same, wanna reset my pve but can't access the website cause of the 2fa

[tardy tusk]

same lol i get nothing in my inbox

[opaque trench]

Hi, Im trying to log in and when it says its sending an authorization code to my email, I dont receive an email. I've tried logging in from seperate browers and the launcher and still no email is showing up. Can someone please help

I just saw the above messages lol... I see I'm not the only one

[tardy tusk]

no sir you are not i made a ticket in the launcher but i doubt anything is going to happen

[slim spruce]

@cloud steeple see the second pin in this channel about this common issue

[nimble topaz]

Where do I report a bug?

[limber haven]

at the launcher, above the launch button

[fallow kestrel]

Hi guys, can you spot what I'm missing here? It looks like I'm building this right, but i don't see turn in?

[fast tiger]

did you followed the tarkov wiki?

[fallow kestrel]

i didn't know that existed i'll look 🙂

[fast tiger]

just google tarkov wiki quest name 🙂

[fallow kestrel]

yeah i was just looking at the numbers and i was like "well, its meeting the thresholds" but obviously something is upset lol

[fallow kestrel]

okay 🙂

[fast tiger]

durability tho, must be above 60 % i think?

so right click repair

[fallow kestrel]

ohhhhhh hold up!

Dude thank you so much!! I was sitting here bashing my head in! 🙂

[vocal hound]

how tf do I kill scavs in labs LOL

[blazing beacon]

Raiders count I'm pretty sure

[sage elbow]

Im trying to install Tarkov, but I just get this error message, even when I have the installation path set to data D (I have more than enough GB on Data D)
can somebody help?

[signal robin]

the install folder is still sitting on the C:/ drive so its trying to write it to there

[sage elbow]

how can I change that? The only thing related to Tarkov on disc C is the launcher. Everything else is on disc C

[signal robin]

#community-support message

[sage elbow]

thanks man🙏 ill try and hope it works

[slim spruce]

@shut pilot to use #discord-mod-mail your dms must be open

[slim spruce]

the temp folder on the launcher settings can be changed

[hasty olive]

anyone know a fix for the launcher not sending the auth code ?

been trying all day

[cedar sand]

#community-support message

This is all we can suggest

Most users come back and say it worked after some further attempts at sending a code

[hasty olive]

iv done all of that apart from the support as from what iv seen on google it dont help iv litrally been sat here since half 10 this morning thrying to get even just one code to come through

[cedar sand]

That doesn’t change my answer

[hasty olive]

no ik just abit annoying that its been a issue for so long and the owner of the game litrally has a video laughing about it not working

[proven granite]

yo, anyone having issue where you cannot buy from traders? im not able to buy from any of the traders

[slim spruce]

wait 10 mins

you got blocked

[proven granite]

i have this problem since 5 days ago

and nothing

[lunar verge]

why did i just get banned from flea and cant even open my traders menu

i did nothing wrong

[fast tiger]

just wait 10 min

u where too fast, sometimes bots do that

[lunar verge]

alr

[fast tiger]

to prevent bots, there is a captcha system, that pops up

if you skip it, ban for 10 min first time

[reef pebble]

is PVE flea behaving slowly?

[pure wharf]

is micro stuttering normal on tarkov pve? im on highend build with 64gb ram, 1440 oled

9800x3d + 9070xt

[eternal flower]

it could be sending to your backup email, not the main one

[mighty dune]

Will tarkov devs be doing anything about the bug abusers who have max stats ???

[timid lintel]

No, thousands of people have them, and alot of thosr people did it on accident

And it really isnt that big of a deal

[mighty dune]

Not a big deal? Half the player base beats me to hot spots because I have a conscious

[timid lintel]

They save maybe 15 seconds, just pop a stim or dont play. It'll be reset in a month anyway

And a bunch of people would already have max skills even without that bug

Its not hard to get them

[marble rune]

I so I completed a quest in arena, it says claim it in eft, I switch and try to but it don't say it's completed in eft. I tried to clear cache and log files for both games any ideas?

[fast tiger]

write email to support

??support

[white steppe]

[e-mail]

[fast tiger]

Have proof of purchase ready

[ripe basalt]

how do i link my discord and EFT

[lusty copper]

it's not possible to do yet, the feature doesnt exist just the mask is in the game already for some reason

[ripe basalt]

ohhhhhhh ok, thank you

[vestal current]

j'ai contacter le support plusieurs fois j'ai pas eu de renonce

[nova crystal]

If this one wasnt count... what should i do?

[nova crystal]

or... because of ... NIGHT Factory it didnt count?

I also found out that several quest didnt track on NIGHT factory, but Quest items spawned

[unique kettle]

Night-time factory behaves weird with some quests, so it's better to avoid it for questing

[unique kettle]

Where exactly were you and your victim?

[slim spruce]

@vestal current do not show your code. Also, email support. If it says your email is incorrect someone may have changed it.

??support

[white steppe]

[e-mail]

[nova crystal]

3d Floor. The office with Safe****

[unique kettle]

thanks

ok that makes 0 sense lmao. It should count there

[nova crystal]

Chemical Part 3 also was bugged
i used WIKI to try to track the Quest, while in quest it wasnt active

[unique kettle]

and the syringe didn't spawn for you?

nvm I see above it did

So you were able to complete it in the end, it just didn't show as active during the raid?

[nova crystal]

Spawned. But it showed me that it is not Factory and i cant finish it here. I was able to find, extract and deliver syringe to Skier and finish the quest. But it was strange that it showed that i cant do it in NIGHT Factory.

Maybe bacause night factory is not... Factory? \

[unique kettle]

I think BSG has a system that only allows them to mark a quest as it either works on a specific map, or "Any location".
So Chemical 3 is tagged as "Factory", because it would not make sense in the UI for it to say "Any Location"

Yeah, they appear to be two separate maps, as there is no classic day-night cycle

[nova crystal]

i have sent report to BSG. They should change it.

Thx God i have records)

[unique kettle]

yup, I'd by all means classify it as a bug. And yes, it's always the best to take recordings of bugs, or at least comprehensive screenshots

[fervent bronze]

Are any of the tasks required for Kappa in this list?

[fast tiger]

you will have to check yourself on tarkov wiki

just google tarkov wiki quest name

on top right it says, if it is req for kappa

[fervent bronze]

ok thx

[hollow coyote]

Hey there, i get different fps on amd overlay and game fps counter, which one is to trust

[loud moss]

how big is the difference

[hollow coyote]

Streets of tarkov in game counter 80-110 and on overlay 140-200

[loud moss]

then you have frame generation on

[hollow coyote]

I do are those being counted?

[loud moss]

disable it here

[loud moss]

amd's overlay is the only performance overlay that will detect amd frame gen running

the game cannot detect that its on and it will be showing you half of the total fps/ the real framerate

[hollow coyote]

Thanks for the help

[loud moss]

[teal mason]

Anyone got any idea why to great heights part 4 is showing as complete on arena but not on main tarkov?

[nova crystal]

i see at least 2

[fervent bronze]

please tell me

[nova crystal]

start from This

Then use wiki

[unique kettle]

TS 1 is not required for Kappa.

[unique kettle]

I know.

But Part 2 appears as soon as you accept part, so you don't need to complete Part 1

[fervent bronze]

I've cleared everything except ts1

I checked and found out I hadn't completed Gunsmith yet

[unique kettle]

Have you restarted your game since completing the last quest?

If you are on PvE, also run an online raid (on bsg servers)

[fervent bronze]

ok

[nova crystal]

forgot about that

[fervent bronze]

the long cooldown time for Gunsmith is going to take away my days off lol

[desert plover]

any info on missing BattlePass items in PvE?

[cerulean horizon]

Cant load into raid, keep getting "Disconnected from server". Anyone got a fix? Im on my usual servers, tried restarting router and flushing DNS

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/439

[cerulean horizon]

All boxes "checked", nothing new unfortunatly

Has never happend before, happend for the first time today

[vestal carbon]

is anyone else having problems wigh flea or getting traders

[slim spruce]

the only other causes are general isp issues, a slow pc, and an improper connection type known as dual stack lite

[median pike]

Played some of the Arena recently, and i got some cosmetics in there, I heard cosmetics gained over in the Arena, can be used within PvE and vice versa, But when i check the clothing over at Ragman, i saw a "White Collar" Shirt, but i cant see it within the Loadout Editor, or in the main game, I can only see it over at Ragman clothing within Arena, says i have it unlocked, and i try equipping it, but nothing happens.

[lusty copper]

in EFT go to your Character tab and change your clothing there - the clothing you get from arena bp is not visible on Ragmans service tab

i thinkk the white collar shirt is different since you have to buy it from ragman compared to just getting the other ones from bp

[median pike]

But for some reason, it says i have it obtained, and once i click it, i have it equipped, but once i go to the loadout, or the main game, its not there.

[lusty copper]

hmmm is it possible to send a screenshot in https://discord.com/channels/521608697764380694/521620581326520331

[median pike]

One sec, lemme boot it up

There, shows that i have it unlocked, and equipped.

But back in the loadout editor, its nowhere to be seen, my character doesnt have that shirt equipped either.

[lusty copper]

aaaa okay odd, you should be able to wear the white collar in your arena loadouts, im fairly certain mine is unlocked

[lusty copper]

in that case maybe you could send a bug report in the eft launcher about it to see what their response may be, since idk if that is something you could fix on your end, maybeeee open main EFT and check with ragman there to see if it says its purchased ?

[median pike]

If i check the main game, that shirt is not even showing up on the list.

[lusty copper]

damn in ragmans purchasable clothing tab, and in your character tab aswell?

[median pike]

No dice. The only place where that shirt shows up is Ragman back in the Arena, anywhere else is nowhere to be seen, Not in the loadout editor, nor the main game.

[lusty copper]

damnn, for sure i would make a bug report, since there have been a few issues with eft and arena integration, especially between pve and arena

[median pike]

Made a ticket, altho its 2am for me, ima check the reply to my ticket in the morning.

[mental flume]

is anyone else getting a bug where tarkov crashes when you press your windows key to like go to discord? ALSO: Arena doesnt have the same issue it is just EFT

[proper shale]

I need help — for the past 6 days I’ve been getting the error “cf-ray id, suspicious behavior.” It happened overnight: last Sunday I was playing just fine, and by Monday I couldn’t play anymore. I can’t even access the game’s website. I haven’t used any VPNs or cheats or anything like that. I’m fairly new to the game, and I already contacted my internet provider — in theory, there’s no problem with my connection.

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[proper shale]

I already did all that, but they still haven’t fixed it.

[shrewd flower]

is there a kappa quest checklist available somewhere? (kind of new to this space)

[oak wadi]

hey i have a issue and i cant seem to fix it

and whenever i click repair it just is stuck on 0% and does'nt move

[formal cypress]

https://wheresmykappa.com

[shrewd flower]

thank you

[unique kettle]

https://escapefromtarkov.fandom.com/wiki/Quests. No need for other websites where it's not sure if the data will be correct

[median pike]

Update on the Arena Cosmetics problem: No reply from support yet, you guys got any ideas?

[slim spruce]

start the launcher as admin

[ancient zinc]

Hey got a pretty serious question

[unique kettle]

http://dontasktoask.com/

[ancient zinc]

Is it just me or do you guys have the same problem. Sometimes when i load in a raid my hole oc freezes. When I closed the game after 10 mins my pc still lags from tarkov

[tawny ice]

how much do i need to spend to play pve if i have the base game already

[ancient zinc]

Look in tarkov website. It's 35 - 40 € I guess

[slim spruce]

pve is $30 USD separately

[tawny ice]

i didnt find anything there only saw that the scam edition had the pve mode in it

[ancient zinc]

it should be a seperatly thing for 35 € plus taxes

[tawny ice]

thats a lot of money if u wanna only play pve u nedd 52 euro for base game and then 35 XD

those prices are crazy

[ancient zinc]

ik but i would say pve is worth it

[tawny ice]

i stoped playinf log ago the game is unplayble in pvp thats why im thinking about coming back on steam when they do a good deal for pve

[ancient zinc]

for steam you have to buy the standart game again btw

read the description on steam. its shit on steam

[tawny ice]

yeah i know but for my freinds is easier and wtf how can any company be so greedy

[ancient zinc]

i wouldnt buy it over steam btw

[tawny ice]

EA level of greed

[cedar sand]

I don’t understand that, steam doesn’t provide you with anything else you’re just buying the game for a second time for no reason?

It doesn’t make anything easier

[ancient zinc]

real

i would say tarkov shouldnt be on steam

[ancient zinc]

?

[cedar sand]

Post your PC specs

[tawny ice]

wider audiance most people are to lazy to find the game other wise its a simple cash grab

[ancient zinc]

wtf

they just have to type eft in google

[tawny ice]

sounds like drivers maybe

[ancient zinc]

XD

[cedar sand]

How is it a cash grab? They’re just listing the game for sale on a new platform what are you even on about

[ancient zinc]

i got good specs tbh

my drivers are okay

[tawny ice]

so why dont they allow to link accounts to not pay double for the saem game

[ancient zinc]

the steam thing is just shit tbh

[cedar sand]

You’re the one wanting to buy the game that you already own it makes so sense

Why would you purchase something you already own just because it’s sold in a new store

[tawny ice]

what abaout achivments

[ancient zinc]

Rx 7600 xt 16gb, 32 gb ram, i5 12600

[cedar sand]

The achievements are in game, the ones on steam will be very basic, no event achievements or rare ones

It’s literally just a new platform to purchase the game from to help introduce it to a wider audience, if you’re upset about it then maybe just don’t buy the game again when you already own it

[tawny ice]

okay but they should really get ther prices in order before they release

[ancient zinc]

should be good ig. beacuse i play tarkov normally with 70 - 100 fps

[cedar sand]

??pagefile

[white steppe]

#community-support message

[tawny ice]

any other games acting out

[cedar sand]

Try following this guide and restart and see how it goes

From what you’re explaining this might help

[ancient zinc]

pagefile?

[ancient zinc]

only tarkov is tweaking

[fast tiger]

click link below, follow instructions

[ancient zinc]

ahh okay thank you

[tardy pasture]

so i tried installing tarkov yesterday but the download did not start so i just left it running and went to bed
today when i woke up nothing was installed but it still took the disc space needed for the install and it wont give it back any ideas how to get my space back?

edit:figured out its a temp file in the launcher i deleted it got my space back but every time i go for the install it brakes all over again becouse the install wont start and i have to cancel

[ancient zinc]

Steam or laucher ?

You wanna install the game @tardy pasture

[tardy pasture]

Launcher

[ancient zinc]

Tried to reinstall the launcher

?*

[tardy pasture]

Yes i did

[ancient zinc]

Where there any like messages of failed installation

[tardy pasture]

It did like once but my ss got deleted becouse i forgot to save it before restarting my pc
Now it wont give me an error it just wont start the download no matter how long i wait

[cedar sand]

Change the temp directory to a different drive with more space

[ancient zinc]

Do you got another ssd or hdd?

[tardy pasture]

Nope i just have the one 500gb ssd i do have enough space 120gb left

[ancient zinc]

Install it on an other ssd or hdd whatever you have

[ancient zinc]

Shit

So it won't download

[tardy pasture]

Yeah 0kb / 0kb (waiting) it just stays there

[ancient zinc]

Your ssd is fine right ? No damage or else

[tardy pasture]

Well guess what

The game finaly decided to start downloading ahaha

Bruh xD

[ancient zinc]

I don't understand what the problem was tbh

Broken ssd I would say but it solved hisself

[tardy pasture]

I spent like 4 hours trying to get it to work and it finaly decided to go trough

Thanks for trying to help

[ancient zinc]

No

Np

[hasty spear]

when is the next wipe ??

[signal robin]

release

11-15-25

[hasty spear]

And wipe ?

[signal robin]

wipe and release will likely be the same day

[hasty spear]

Okay tz

[bright wren]

guys when i load into a raid little before spawning it crashes

[outer pawn]

WTF why i cant report him?

[alpine canyon]

probably died to him before and reported him

[outer pawn]

i dont think so 😄 he was suspicious

[cedar sand]

This means you already reported them

[languid badge]

why cant i start chanels anymore?

[thorny walrus]

anyone know how to stop tarkov from crashing while loading in raid. ive updated my drivers ive done pretty much every tutorial on yt and nothing has worked

[cedar sand]

??pagefile

[white steppe]

#community-support message

[thorny walrus]

what is it

[unique kettle]

see the linked message.

If that doesn't explain it enough for you, someone on google will. But essentially, it is a way to get more ram, but the extra memory will be hell of a lot slower, because your disk is being used for it

[thorny walrus]

aight ty

[clever mica]

i have managed to get proof from my old paypal account of my transaction for purchasing the game, they are unable to give me the proof in PDF format and have not replied to my last attempts to contact, i have the proof as a CSV but BSG are unwilling to accept this. I've lost my 2fa for everything including my BSG account and i've not been able to log in for over 2 months now.

[real hornet]

wheres the support ticket?

discord player let me die in game took my gear and left the vc

[cedar sand]

#discord-mod-mail however “letting you die” isn’t against the rules

[real hornet]

taking ones gear is correct?

[cedar sand]

Just create a .PDF?

[cedar sand]

No, it’s not

Users are under no obligation to give you anything

[clever mica]

i did think about that but i'd only be able to change the entire document

[cedar sand]

That’s literally what they’re asking for

They need it in .PDF format

[unique kettle]

a bit strange requirement from their side, but Excel should be able to export a PDF from a CSV

[clever mica]

okay i wil try that, the wording from the support agent made it seem like it needed to be direct from paypal so hopefully this will work

[clever mica]

i agree, i've even provided other forms of proof and have previous contact with the support team prior to the 2fa issue but this is the only one they will accept, i'm converting it to a pdf just now

[real hornet]

well tahts nice

Ill start joining team and stealing the dead ones loot for profit

[cedar sand]

Okay, won’t make many friends because you’ll make people see you like you see that other guy but whatever helps you get by I guess

If you’re unsure on the rules you should check #rules and #lfg-info

[clever mica]

i've managed to convert it to pdf, sent it back to support so hopefully it will be accepted. thank you.

[languid badge]

how do i create a new interchange channel?

[cedar sand]

#lfg-info

[real hornet]

thank you

[mellow locust]

ive been ggetting 20 to 30 minute load screen on launch constant backen errors

my traders forever load

cannot load out of raids basically

[slim spruce]

verify game files in the launcher

[mellow locust]

done that twice with no fix

[slim spruce]

what kind of internet do you have?

and region?

[mellow locust]

na east 1up 1 down

i get no ping issues

and everyting in raid is good but i take 25 mins to load out

[slim spruce]

1 mb/s ??

[mellow locust]

gb

[slim spruce]

disable mip streaming

[mellow locust]

its not on

never been on

ill make a gone and my stash gets reset put anything in a container it backend error me to menu and resets

gun*

[slim spruce]

Do you own your internet personally?

[mellow locust]

yes

this only started happening after the softcore patch

cannot connection to destination host

[odd tangle]

since installing BF6 and updating nvidia drivers i seem to be having a lot or performance issues, dropping frames etc. anyone else had simlar issues and knows how to resolve?

[mental flume]

Ok my game crash issue is still here. I reinstalled windows, if I press my windows key to go out of the tab of tarkov my game instantly crashes. I can’t even change my screen to borderless or anything or it just crashes. Can someone give me some pointers

[slim spruce]

computer specs?

[mental flume]

It’s not my pc this just started happening yesterday. It’s been totally running fine for months

And also it doesn’t do this for arena it’s just EFT @slim spruce

[slim spruce]

so reinstall

[mental flume]

I did

And ran a integrity check

[slim spruce]

specs?

[mental flume]

4060, i7-14700, ddr4 motherboard, 16.0 GB ram, terabyte ssd

[slim spruce]

ram % usage while in a raid?

[mental flume]

I’m not sure, I can play the game for hours and no crashing it’s just when I press windows key

[slim spruce]

disable windows enhancements for animations in windows performance options

[mental flume]

Where is that at

[slim spruce]

adjust appearence and performance of windows

[mental flume]

I have no idea where to even find that

[slim spruce]

you type it in start

[mental flume]

Oh ok

Ok animations are disabled I’ll let you know if it does anything

Didn’t do anything still just insta crashes

[slim spruce]

start > view reliability history > look for errors when this happens

[mental flume]

Nothing

I can’t even change to borderless or it crashes

[slim spruce]

event viewer

windows logs > system

[mental flume]

There are errors but idk what the hell they are

[slim spruce]

look for yellow triangle and red ones show them here

[slim spruce]

which ones happen when you crash

[mental flume]

Hold up I’m gonna crash and see

This one

[slim spruce]

the fault module says your nvidia driver

[mental flume]

I have it updated tho and I reinstalled it

[slim spruce]

update driver or reinstall it with custom install with "clean installation" checked

[mental flume]

Ok

[slim spruce]

then reboot

[mental flume]

Ok I’ll lyk

So should I just do custom install from now on I just do the express or whatever

[slim spruce]

custom and check everything and clean installation

[mental flume]

Yea I’m doing that now I’m just asking should I start doing that from now on instead of express

[slim spruce]

yes

[mental flume]

Ok

Damn it worked THANK YOU! that shit was so annoying

[slim spruce]

[mental flume]

Your the goat I would not have figured that out

[inner steeple]

hey, is 50-60 fps bad for i5-9600k and 1080ti? i have tried so many things but its so laggy, sometimes it drops to 40-50 fps....

[rapid berry]

Anybody know how to fix this?

[mellow locust]

vulp

same issues i got no help

[wet wagon]

Thats about right for the specs. Tarkov is just very hard to run sadly 😔

[willow oracle]

What about the RAM? Tarkov is very, very ram hungry

The 1080ti should be enough as well as the cpu

Im running tarkov at min 60 fps with

Rtx 3060, ryzen 5 5600x, 32gbram

[inner steeple]

i have 32gb ram

[inner steeple]

so i should be able to have more fps then?

i mean its not even funny to play when i have 40fps

[willow oracle]

The only thing I can think off is the gpu

1080 is really old

[inner steeple]

yeah thats true

i tried the xmp thing with ram yesterday but i didnt notice anything diffrent

[unborn sinew]

how can i contact support?

[fast tiger]

??support

[white steppe]

[e-mail]

[fast tiger]

What do you need support with?

[unborn sinew]

no with the discord server

my friend got banned andhe doesnt know why

from the server not game

[fast tiger]

just google: tarkov ban appeal server

you can also make a ticket and ask the mods
#discord-mod-mail

[cedar sand]

We do not handle ban appeals for third parties in modmail

[fast tiger]

i see thanks!

[cedar sand]

Banned users must go to the appeals server linked in our rules and found online

[wet gull]

I just reported a bug via the launcher as I received the 228 error [ItemsMoving] Can't reach loyalty level requirement. I just got Mechanic to level 3 and the backend seems to not recognize that he is LL3. It gave me a ticket number and said 0 tickets available. Not sure what that means. I have tried restarting multiple times, cleared the cache, check integrity, auto sorted the inventory and moved the items up in the stash. Any other things to try so I can upgrade my hideout to Generator or Workbench level 3?

Looks like they got back to me via email and are aware of the issue and actively working to resolve it.

[cedar sand]

You need more reputation

The trader UI rounds up, so you just need to gain a little more

[wet gull]

Thanks for the response, I am at .53 for Mechanic on Level 3 right now. Next requirement for level 4 is .6. I believe the required rep for level 3 was .30 so I am well past that.

Update, I just gained another .01 rep and it might have synched it up as it works now. Maybe you have to increase your rep again at least once after you hit the character level requirement.

[wet wagon]

tarkov is a cpu heavy game so older cpus will struggle a lot but no you would not be able to unless you do some super optimization to ur pc, which would only give a couple extra frames at best

[wet wagon]

your cpu literally preforms 100% better than his and your right the 1080ti is barely enough but you are wrong about the cpu

[fiery prism]

Where should I post about a fps bug I have and if there is anyway I can fix it

[cedar sand]

What is the problem?

[fiery prism]

@cedar sand anyway I can link a Reddit post it almost banned me for spam when I went to post it the first time

I’ve been running into what seems like the “camera bug” in Escape from Tarkov — my FPS stays perfectly fine when standing still (around 200–300 FPS), but whenever I look around quickly or spin the camera, the FPS tanks for a second or two, then jumps right back up. It feels like micro-stutter or hitching only when turning fast. Only work around is holding ads through the sprinting animation and after then I have no drops no stutter constantly 280-360 fps

[long echo]

My friend got banned for from the discord for “cheat use”. One, can yall tell me how that happens if he’s still able to play the game? And two, can yall just look into it? Bro has never cheated before 😭 His user name is carryingg

[cedar sand]

Cap your FPS to like 150 or something and see if that helps

[fiery prism]

I have

Done all the way down to 60

[cedar sand]

We do not handle bans on behalf of third parties, if they were banned for something then there is evidence to support it and they will have to go through the appeals process like everyone else

[unique kettle]

the ban reason is "cheat association" and it's being handed out when you are in other discord servers that have something to do with cheats

It doesn't have anything to do with being banned in the game

And this sort of discord bans isn't appealable

[fiery prism]

@cedar sand so basically it will tank from 300 all the way to 40 fps when I quickly look around on any map but if I hold ads down and cancel the animation with sprint and continue to hold ads down I have no fps drops no stutter constant 280-300 fps

[cedar sand]

I have never heard of this issue, please open a bug report in your launcher

[fiery prism]

When I get home I will is there anyway I can post videos along with it because it’s easier to describe that way. And down worry I don’t think anyone else in the world is experiencing this 😂

[cedar sand]

They specifically ask for a video on how to replicate the issue in the bug report

[fiery prism]

Perfect from everything I have done I think it’s a camera timing bug caused by amd cpu and gpu

[cedar sand]

I have an AMD CPU and GPU and I do not have this issue

As do thousands of other players in this Discord

Did you recently upgrade from Nvidia to AMD GPU?

[long echo]

I understand. But he did nothing wrong in this server, so it just doesn’t make sense. I’m just trying to play with my buddy with other guys in this server.

[cedar sand]

Well your buddy is involved with cheating and RMT servers so you won't be interacting with them here

#eft-announcements message

[long echo]

It is what it is. Thanks

[fiery prism]

@cedar sand yes I have maybe 2 months ago

[cedar sand]

#community-support message

Follow this guide, make sure you read the text carefully, as you have to select specific options

[tardy cosmos]

Hey wassup guys , i have a lil problem , i wanted to spend 200K in prapor to get level 2 but i got flea banned because i spam and unfortunately i miss the captcha ...
is there a permanant ban ? or only hours ?
https://youtu.be/VoeJ-_8T27E

is there something i can do to get my trader and flea back

Ty

[fiery prism]

@cedar sand good looks

[cedar sand]

It only lasts 10 minutes

[tardy cosmos]

oh ok , ty then

[dusk laurel]

i just recently came back to tarkov but for some reason when i press the heal button and hold it I cant see the selection of body parts. Same goes for the Mag selection. Is this a bug?

[fast tiger]

additionally scroll mouse wheel

[dusk laurel]

hi what do you mean with that?

i use to have that before

Also I notice the hotkey not showing here. It must be a bug or something.

[fast tiger]

whats your question?

additionally to healing button, scroll mouse wheel

[dusk laurel]

before I press the heal button and i could see my damaged body parts. It is gone now

[fast tiger]

additionally to pressing healing button, scroll mouse wheel

[dusk laurel]

i know mate

that is my issue. I do not see the body parts

do you understand what I mean?

[cedar sand]

The keybind that shows there is the mumble keybind, by default it's "Y"

[dusk laurel]

yes I know 🙂

but as you see, it wont show up for me

[cedar sand]

You need to scroll your mouse wheel while holding down the Reload key or the Heal key to get the selection

And it needs to be on release, not press

Because if you have it on press it will do it when you press it

[dusk laurel]

I know the controls my friend. My issue is that when I do exactly that, I dont see any body parts to heal, or even my mag to select as I use to before

[cedar sand]

Well check your controls, if it's not working reset them and go from there or verify your files

[dusk laurel]

ok ill try the verifying after reset. really strange bug

ok nice. Verifying did the trick. Really odd bug. Never had before. Thanks tho!

[tardy cosmos]

What level do we need for ref rn ?

[unique kettle]

https://escapefromtarkov.fandom.com/wiki/Ref

[hardy rivet]

hey guys does somone have a clue why the game update bar keeps risng and lagging my game ?

it usually goes to the red part like about 19

[obtuse fern]

Is Zryachiy bugged? i cant find him after 12 raids checked all his spawns he should be 100% or am i wrong?
Any advice?

[alpine canyon]

he is bugged and his pathing sometimes doesnt let him get up to his usual spot

so he is just chilling somewhere out of sight

[obtuse fern]

so how am i able to get him?

[alpine canyon]

go into a different raid and hope he gets to his spot

[obtuse fern]

i did like 12-20 raids

he wasnt on his spot once

[alpine canyon]

yeah its just bugged

[obtuse fern]

what are the chances he is actually on his spot he should be 1 in 100?

[alpine canyon]

no idea

[obtuse fern]

this bug is new to this wipe or older?

[cedar sand]

He’s been this way for easily a year

[obtuse fern]

????

[alpine canyon]

yeah

[cedar sand]

He spawns every raid, he just doesn’t path correctly to his rock

[alpine canyon]

hes been bugged for a long time

[obtuse fern]

in pve he is normal right i tested it there aswell first raid normal spawn

[alpine canyon]

bsg keep fixing him and then he breaks in the next update

its happened for a long time

nothing we can do

[obtuse fern]

so i have to hope he is where he should be, or have to do lightkeeper so i can get on the island and kill him right on it?

[alpine canyon]

doing so would decode your DSPT and you would have to do more quests to be allowed back on it

[cedar sand]

Even if you have an encoded DSPT he might also just kill you before you know because you get too close to him lol

[obtuse fern]

yeah i just want the achievements before full release so i get them on steam directly dont care about the negativ standing with lightkeeper

[obtuse fern]

oh allright got it

[vast anchor]

how do i link my accounts?

[cedar sand]

https://tenor.com/view/thats-the-neat-part-you-dont-invincible-gif-27194608

[vast anchor]

so it says that for no reason what so ever? or does it somehow detect it

[cedar sand]

You can't do it yet

[fiery prism]

@cedar sand this fixed my issue only half way the fps tank is not as bad but there is still a noticeable increase when i hold down ads. we are on the right track

should i do this aswell for the intel stuff since i now have an amd cpu

[slim spruce]

@vivid whale it usually takes a few minutes to start downloading

[tender notch]

Has anyone else had the quest "To Great Heights Part 5" bug out and finish on arena but is still 0/2 matches when viewed on Tarkov?

[vivid whale]

How tf did i not see this channel. I left it for an hour previously, but switching drives worked!

[patent cedar]

bug at the end but does anyone know how i might have died in this raid

id check the after action thing but i blue screened

[alpine canyon]

no energy + no thorax = die

you take damage from no energy

and if you have no thorax or head, you just simply die

[unique kettle]

Exhaustion ticked on your head/thorax

[patent cedar]

oh that would explain it

thank you sm

[carmine sand]

Hi, is it possible to change your account region from "Other" to "LATAM"? I'm from a LATAM country and I bought the game back in 2018 when there were no LATAM servers

[fast tiger]

write support

??support

[white steppe]

[e-mail]

[carmine sand]

thx

[obsidian hearth]

hi am getting backend 1.1 405 errors help needed thx

[stable heath]

can someone help me with gunsmirht part 4

this is what ive built but i can use it for the task even tho everything is matching

[timber cobalt]

Task requires 6kg or less in weight, you have 6.2kg, remove the foregrip

[hybrid plaza]

why does killa randomly spawn in labrynth even tho tagilla isent spawned

[tender notch]

Cause hes the poster boy of the game

[mellow mulch]

yo since like 1-2 days basically when softcore happened I cant load into games properly and if i do load in i have like 2 fps, ik its a hardware problem but what exactly? please help🥀

[steel citrus]

fuck wrong screenshot

[mellow mulch]

Just give adrian some eefocc so he moves his barbershop back to ohio boiiiii😂 ✌️

[sharp ingot]

Lmfao you send the wrong screenshot but didn’t even elaborate on what task.

[signal robin]

we need more details than this to help

[mellow mulch]

Like I have more info myself😭
Game just takes 5 minutes to load into a simple PvE raid just to get me disconected, and if I dont get disconected I just have 2 fps and it takes like really much power based on the task manager

[fast tiger]

checked tarkov wiki?

[torpid raptor]

Does anyone know if this protection for the Diamond Age Bastion helmet can be purchased from any trader?

gluhar brought it