community-support

[wet badge]

@olive oxide how do i check the speed?

i just updated the gpu and i have no idea how to update cpu drivers but imma figure that out

[cedar sand]

Your BIOS version is from 2023

I think at least, I speak English so I may be wrong

[olive oxide]

Task manager > Performance tab > memory

[wet badge]

the game started running super clean for some reason

[cedar sand]

To me it looks like DOCP/XMP is just not enabled

[cedar sand]

Yeah 3600mhz

You have a 6000mhz kit

You need to enable DOCP in your BIOS

[wet badge]

what is that? and how do i turn it on

oh ok

[olive oxide]

Restart computer and then keep clicking the delete button to bring up bios, then in one of the settings you’ll have the choice to enable EXPO in your bios to get faster speeds

[wet badge]

im about to do that right now

im also updating cpu driver

ill brb

[olive oxide]

👍

[slim spruce]

@lucid shoal use modmail for evidence

[wet badge]

Hey

I don’t know what to pick in the bios

@olive oxide @cedar sand

[cedar sand]

XMP 1

Or EXPO 1

Whichever sets it to 6000Mhz

They are essentially the same thing just XMP is Intel branded overlock profile and EXPO is AMD branded overlock profile

[limpid hazel]

Is there anyone i can talk to here about someone hacking my account? I've sent a email to support as well

[cedar sand]

Only support can discuss that with you

[oak otter]

Can someone make a bug report? You can't put prestige 3 dog tags in dog tag case xD

[cedar sand]

It’s known, they already fixed BEAR tags and USEC is still broken

And the person to make a bug report is you

You do it via your game launcher

[oak otter]

I have done in the past, no response, just got closed

cba doing it again if it just gets ignored you know. But if it is known then that solves it anyway. Cheers mate!

[wet badge]

alr its changed im gonna test it out now

see if its working

cant believe i had this rig for like a year now and hadnt properly set up my ram

[cedar sand]

If that’s the case there’s likely much more that isn’t configured correctly

[wet badge]

such as?

[cedar sand]

I’d suggest looking up a video on YouTube for common things to do when setting up a new gaming PC

[hallow basin]

i got banned from market trying buying ak's to lvl 2 merchant money, and i missed the captcha :C how can i desban my account?

[cedar sand]

You must wait 10 minutes

[hallow basin]

Oh, really? I was scared thinking it was undefined KK

[wet badge]

its running pretty smooth so far @cedar sand

at least in arena. im gonna test it out in eft too but i think its solved. Big thanks bro

also gonna look that up

[rough drum]

Hey guys and gals approx ~40 hrs ago I used transit twice to complete some quests. During the transits I used the send to stash feature and have not got my items even though it took the roubles and my items is this a bug or will it take longe.

[verbal tartan]

This sounds to be an ongoing issue with many people and unfortunately it boils down to "don't send stuff through transit anymore"

[rough drum]

Has it happened to other people aswell?

[verbal tartan]

Several, if you scroll back enough it's popped up as an issue with several

[rough drum]

Oh damn

[verbal tartan]

Yeah lot of bugs showing up this wipe it seems

[rough drum]

K thanks for the help I’m lucky I didn’t send the rebel thru lol I think I sent some t6 plates unfortunately :(

Hopefully they will be fixed by 1.0 🤞

[verbal tartan]

Or even better they send out a patch that fixes it
One can hope lol

[vivid briar]

Is using reWASD allowed in EFT? I wanted to try and see if I could set up a way to play PvE with an Xbox controller (I am sick in the head), but I obviously don't want to potentially risk a ban

[verbal tartan]

From what I can find (Google is a better place to ask this kind of question, if look at tarkovs TOS)
The biggest issue with using a controller is the amount of keybinds, and putting yourself at a massive disadvantage
The software in question could possibly get you banned as it is a third part software and the anticheat could pick up on it
But I mean it could also pick up on some mouse/keyboard softwares

[vivid briar]

My reason for using reWASD is the way it allows for multiple input layers and radial menus, which allow for a lot more input options and keybinds

Plus configuring deadzones and the like

I'm hoping a mod or community manager sees this and is able to say for sure

[verbal tartan]

I can't personally tell you if the anticheat would pick up on it
As someone that grew up on console I know the switch to MnK can be tough

[verbal tartan]

Yeah no problem, just giving my input

[vivid briar]

I have no real issues with using KB&M, I just sometimes prefer using a controller for comfort and when my carpal tunnel acts up

Thanks for replying, though

[verbal tartan]

Tbh in the nicest way possible I'd recommend playing something with controller support, or even just take a small break and exercise your fingers some

[vivid briar]

Right

While looking for some info on this subject though, I found a video of someone setting up reWASD for Tarkov:
https://www.youtube.com/watch?v=RWl5dOqZjUs

From about a year ago

So if nothing's changed with BattleEye, it should still work fine

[verbal tartan]

Yeah I didn't look super deep into it, I know it's at least frowned upon to use that kinda thing in some games

[vivid briar]

Yeah, some people use it to cheese recoil patterns and such

[verbal tartan]

By "thing" I mean anything to use an alternative input than what is native

[vivid briar]

I'd never use it in PvP honestly

[verbal tartan]

The zen/zim comes to mind

[verbal tartan]

Yeah didn't notice that at first but in pve it probably won't be a huge issue

[fathom latch]

hey, my game doesnt see my dlss option do you guys know why?

[ruby linden]

hello i have a question what do i do i already put 2 of them on 1 raid but only one became blue now i wanted to finish i manage to place the 3-one and try again the one from before but now there isn't an option to place it 🙁

[finite barn]

@ruby linden@fathom latch Please contact the support via launcher. Make sure to attach screenshots and videos of the issues

[ruby linden]

ok nvm i tried 3 time this time filming it and now i can do it so idk what happend but it's good now 😄

[forest zephyr]

Could someone please clarify how long a support process like this normally takes?

[finite barn]

Anyways, it's great that it's fixed

[forest zephyr]

I contacted customer service on July 26th and it is now August 19th. I am very disappointed......

[finite barn]

Hello! Please DM me and explain the issue. I'll try to help ^_^

[silk hinge]

anyone had a bug where u have money but cant buy from traders?

[fast tiger]

can you post a screenshot, where you trying to buy an item?

[cedar sand]

??fillitems

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[pulsar pilot]

does tarkov and arena run on linux?

[cedar sand]

No

[pulsar pilot]

damn bro

L bsg

[cedar sand]

Linux doesn’t support the anticheat

So it’s actually a W BSG

[eager plover]

I can't get into scav runs for some reason, always get stuck on "awaiting session start" for 25+ minutes. clean reinstall of the game and launcher didn't help, anyone got some tips for me?

[distant basin]

Ive requested my 2 factor authentication code to my email twice now and ive waited 30mins and nothing has come through, im not sure what to do

just trying to log into my account

[eager plover]

same for me, i tried logging in on the website an hour ago, no email yet

[distant basin]

bruh i didnt think server maintenence is for another few hours lol

i just wana give BSG more money by buying a skin lol

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

Follow this guide, restart and try again

[gilded kite]

Hello i have an issue with presets. I cant build any weapon from preset its just grayed out

[cedar sand]

You must build the workbench

[gilded kite]

sory i put it wrong i can go into preset im buying all the parts but still the assembley button is greyed out

[cedar sand]

Then you don't have all the required parts

[gilded kite]

i check it multiple times i even did some simple preset just to be sure and even on the simple ones like muzzler and croshair this still doesnt work

[cedar sand]

You need to own all the parts, and then right click on the weapon and then edit preset

[light crystal]

which setting in controls is for scrolling to choose like search or equip? I changed many keybinds for scoping etc. and i don't know which one i changed coz now i can't scroll to choose the options

[cedar sand]

The mouse wheel is the default option

It is called "next" and "previous"

[light crystal]

ty

[eager plover]

i tried changing the pagefile according to the guide, but windows just reverted those settings to "Keine Auslagerundsdatei" - no pagefile. but why is this necessary for scav runs, if my pmc raids run just fine, even before i got 32gb of ram?

thanks for the help by the way 🙂

[cedar sand]

You already have a system managed page file on the C: drive

Remove that and then add the paging file to the desired drive

[eager plover]

i installed eft and the launcher on C because its an M2 drive

does it matter where i create the pagefile?

[cedar sand]

The page file does not need to be on the same drive

It is just the location that will be used as virtual memory

It has nothing to do with the game installation at all

[gentle jasper]

Any reports of users getting server connection drops when attempting to load into raid or is it just me?

[willow oracle]

So there is no difference between buying arena from the website or epic games?

From what ive read i cant tell any

i just want to do ref quests

[gentle jasper]

Recommend buying from website personally

[willow oracle]

I didnt asked bout your recommendation. I asked a different question

I will be buying from epic games as its cheaper

[gentle jasper]

Facts

[sharp fulcrum]

Cannot establish server connection KEEP GETTING THIS ARE SERVERS DOWN NOW ?

[fast tiger]

#eft-announcements @gentle jasper

[lofty mantle]

wtf just happened, i was at the 'preparing session start' and then all of the sudden im at this window, but im also able to sell my stuff

im thinking i spawned in on an extract?

[sharp fulcrum]

@fast tiger 8am bst is almost 10h away ?

[fast tiger]

i was wrong, i think it should work fine

[sharp fulcrum]

Same but just wont load for me

[fast tiger]

servers sruggling

[versed fox]

did the Servers go down already??

[lofty mantle]

the planned maintenance is now

[versed fox]

says 5 which is 25 mins from now

[lofty mantle]

the update is about 5 hours after the maintenance

yeah.. it probably started now

what you gonna do with 25 minutes, die in a raid?

i was in a raid and no issues then it kicked me off after. its probably locked for new connections and wrapping up existing ones

[lofty mantle]

when are changelogs usually made available?

[unique kettle]

Right when the actual patching starts

[cedar sand]

When the patch is installing

[unique kettle]

so today it will be whenever the 2nd downtime starts #eft-announcements

[lofty mantle]

gotcha, thanks

[sharp fulcrum]

So no tarky fot the whole night now ?

[unique kettle]

if the maintenance periods are at your night, then yes

[torpid harness]

have there been accidental player bans

[verbal tartan]

I'd really love some support to help me figure out what I did to get auto modded here

[cedar sand]

"Steam gift"

[verbal tartan]

😭

I mean I guess makes sense for the spam but damn that's such an easy one to say on accident

[candid sentinel]

how do i contact a mod?

[verbal tartan]

There is only fellow players here, all in game support is on the website or in game, there are people here that can help work through issues but no game mods if that's your question:3

[candid sentinel]

im trying to contact the discord mod to explain something to them about a recent occurrence in the discord group

adn i cant find the mod mail

[slim spruce]

#discord-mod-mail

[chrome matrix]

why is the game unavailable, are they putting in the patch rn?

[fast tiger]

yes

[chrome matrix]

so the event is comin huh, brace yourselves

[cedar sand]

No

The patch is being installed tomorrow at 8AM BST

[chrome matrix]

[cedar sand]

The servers are currently down for maintenance

[chrome matrix]

[sharp fulcrum]

will they be up b4 patch

[loud moss]

if you read the announcement you'll know

[rotund token]

For the past few days was anyone else running into the issue where upon opening the game it would just say "Loading Player Data" forever and never get the the main menu?

[slender cedar]

does anybody know when the servers are coming back online for midwest?

[delicate hatch]

the client has tell you if you pay attention

[slender cedar]

i read that but didnt fully understand buddy thanks

[sharp fulcrum]

It makes no sense mate 10pm bst or 8am bst

[blazing tide]

10 pm bst is the time the servers went down as the data canter is having maintenance

8am bst is the time the patch is going to be installed

[sharp fulcrum]

Are servers up now the server status thing says they r

[cedar sand]

No, please read the announcements.

[sharp fulcrum]

The announcement says when they go down bro

Not when they go up

Where on here does it say when they are back up ayee ?

The weed got to me sorry i see now

[blazing tide]

lmao

[kindred venture]

drugs are bad

[sharp fulcrum]

Its my prescription lmao

[hardy locust]

when did tarkov go down i just got off work and the game is down?

itsa 1040 pm thought game goes down in the mornings useally?

[jovial oar]

hey guys, ive been playing tarkov for a while, my pc used to run woods on 166fps, now it's only 50-60, can someone recommend me some pc upgrades or things i can do to improve fps? this is my build, willing to try anything

[sharp fulcrum]

WHEN SERTVERS R DOWN DOES LAUNCHER N OT LOAD OR IS MINE BROKEN

[urban vine]

I'm having same issues as above comment, anyone have a clue why?

[plush dove]

ok first of all look up how to use the proper frequency of your memory in bios, ask chatgpt to tell you everything about how to identify RAM speed and how to set it right in the bios, the 2nd tip is getting only a new cpu unless you want to upgrade your whole pc, recommanded second hand 5800x3d/5700x3d that's all you can do and let me tell you, with a setup similar to yours i have over 150fps on every map but on 16gb ram

[violet jackal]

Why?

[gritty nacelle]

update

[urban vine]

i checked for updates says none

[violet jackal]

^

[gritty nacelle]

not out yet in US

[urban vine]

ohhh

[steel fulcrum]

are you fr kal? source?

[gritty nacelle]

sadness

[steel fulcrum]

you can dm it

[gritty nacelle]

My buddy who's been playing for a hot minute

[violet jackal]

This has to be a massive TROLL..

My dude has access to it and i dont 🙁

[gritty nacelle]

It's either the explanation he gave me or waaaayyyyyy too many people are trying to get on and servers are overloaded

[steel fulcrum]

i just wanna play ):

[cedar sand]

Please stop trolling users

[violet jackal]

Long ass shitty day at work and then BAM, My homie gets to get on and play and i get to sit here fucking staring at a Launcher... Shit is crazy.

[cedar sand]

Patch 0.16.9.0 hasn’t even begun installation yet.

Do not tell users to install a patch that doesn’t exist.

[violet jackal]

Honestly i feel like he was told that and just stood his ground with it.

[tiny shoal]

?? im confused

[violet jackal]

Same thing man.

Yet my homie i work with is literally playing.

[indigo tiger]

sooooooo whos playing?

coz i aint 😢

[knotty mesa]

bs, tel him to stream it.

[empty quest]

Why didn;t they just tell everyone they were gonna take the game down for 2 days?

[mystic gull]

it's been down for 8 hours, chill

[lone prairie]

besides upgrading your ram, mobo, and cpu, not a lot you can do.

[empty quest]

But it will not be up before they start the patching

[crude magnet]

why cant i install the game

[grave shale]

Servers are offline for maintenance. that include the Data Centers

[violet jackal]

WE ON!

[light drift]

for 2 hours than it will be down for the patch update.

[midnight pier]

Is pve available?

[light drift]

to play yes

[opaque sapphire]

I'm not able to install tarkov to my C drive

I click install and it loads for a second then nothing happens

[kindred venture]

buy a 2nd hand 5800x3d / 5700x3d off ebay

oh also your ram is fucked

make sure DOCP is enabled in bios

do the ram first as it's free

[cunning dock]

Just got that error also.

Did the servers go out again?

[cunning dock]

Ah I guess that explains it

[raven cloud]

ok i thought it was just me, nice to know other ppl cant get in either

[cunning dock]

Well, time for bed then 😄

[raven cloud]

LMAO

[candid comet]

anyone knows why is it giving me that (tried loading into the game when the patch initially started and got locked out of the launcher, tried resetting the password which I forgot to load back in and it locked me out of the browser too

[cedar sand]

It explains why right there in the image

[candid comet]

imma be honest with you, it doesnt really explain anything

idk if its a ban or something but I guess ill try support

[cedar sand]

It says due to security reasons your account has been temporarily suspended and to contact support

I do not know how you expect players to provide you with any more information

[eager plover]

hahahaha you should work on your reading comprehension 😄

[candid comet]

security reasons can mean a few things man

[eager plover]

temporarily suspended - contact support. what else do you need?

[candid comet]

understand why its happening?

[cedar sand]

Maybe you should contact support and ask

Instead of expecting players to answer questions regarding your account

[eager plover]

im no fucking wizard, maybe you put in the wrong password/email

or maybe its just the servers, nobody knows

[light warren]

im still waiting for my verification code

[light warren]

Help meeee

[eager plover]

just be patient, nobody can help you atm

[light warren]

I know mate, I was just doing drama of it. But ive been waiting 3 days to enter my account.

[ivory wigeon]

check the big red banner it says that they are doing a update so this is why u cant join try again in a hour orso

[unborn zenith]

I have a possible question
I've already bought some of the LEGA coin clothing items...
But Ref's level was locked to LL2 in Arena all the way untill yesterday's night patch, thus I had to buy these items in Main Game where I have Ref level4 unlocked... Now I'm reading the fact I probably won't be able to use it in PvE? I don't play it a whole lot, but this isn't exactly something I could've predicted and avoided.

[void vessel]

when the server will be tourn on?

[ivory wigeon]

next year

[tiny shoal]

this was hours ago 😭

[ivory wigeon]

still The game servers are down whilst the patch 0.16.9.0 is installed. Servers are estimated to be back up 3 hours ago the bot says

[soft token]

its been down since yesterday afternoon bro

[dim beacon]

is the game dead or something ?

[tiny shoal]

maintenance update

[grave shale]

The maintenance was extended

[dim beacon]

yeah for 15 hrs

[grave shale]

For the Patch side

[dim beacon]

small indie company

[worldly juniper]

17 hours now 💀

[grim valley]

floppy disk install

[lofty mantle]

how am i supposed to keep up my 24h/day online time with all this downtime?

[worldly juniper]

What the hell is this bro

[shut vessel]

getting this erorr I had items on my pmc when servers went down I am unable to put the items in my stash

[tender parrot]

I just received that same error when moving items from my PMC to stash, receiving items from quest completion, and moving from cult circle to stash. The insurance return and quest completion items I "received" are now missing from my stash

even just rearranging things in my stash

[worldly juniper]

Ah yes “unpacking game files”

[turbid sorrel]

i got the same

[shut vessel]

I can't use my stash without getting an error after 🙁

[turbid sorrel]

what can we do?

[ornate eagle]

fixing 228 error, please be patient

[shut vessel]

Thanks for the update

[slim spruce]

which error exactly?

the message I mean.

contact support about this via email or ticket if you can.

??support

[white steppe]

[e-mail]

[slim spruce]

And secure your email to make sure nobody else has access.

[calm turret]

is this correct?, and i have unheard edition but it says that i got a 10x68 instead of 10x72.

[gritty musk]

I have the same problem

[tender parrot]

@ornate eagle Thank you for the quick update

[ornate eagle]

that's against ToS and thus you are blocked and same response will be given by support

[gritty musk]

@slim spruce this is not right this is false advertisement then

[wintry void]

endless loading after starting the game...i even restarted computer...any fix?

[gritty hearth]

keep getting this error when trying to load up any ideas of fix

[buoyant olive]

I'm having the same issue

[soft moss]

https://medal.tv/games/escape-from-tarkov/clips/kW7wS5ayQ6laAfVha?invite=cr-MSxxZU8sMTI3ODM0ODQy

anyone has fix?

@ornate eagle

[dawn wind]

i have the same issue, the dev said they're working on it.

[soft moss]

so its gonna get fixed soon i guess

[gritty musk]

@ornate eagle

[ornate eagle]

We are fixing missing stash rows + 228 error. Cause is the same

[gritty musk]

thank you

[ornate eagle]

same answer applies to your issue

[buoyant olive]

what about the endless loading screen?

[ornate eagle]

can I get your IGN

[ornate eagle]

PVP/PVE?

[buoyant olive]

PVE

[gritty hearth]

anything on my problem

[wintry void]

xSanMiguel

[ornate eagle]

IGN please

[buoyant olive]

Shabzinga

[ornate eagle]

@buoyant olive @wintry void can I Ask you to create bug report via the launcher and provide ticket # for me

[wintry void]

PVE also

[wintry void]

sure

[buoyant olive]

Sure thing

[wintry void]

@ornate eagle

.......

[ornate eagle]

restart launcher

[wintry void]

worked

[shut vessel]

@ornate eagle i HAVE error 228 any update whether its fixed or not?

[ornate eagle]

#community-support message

[vale zealot]

so i just got killed as a scav, got a black screen hit alt f4 and it now showsme loading into a new raid as a scav with a different kit lol, did it 2 more times and its a dif kit everytime i load back in lol wtf is going on, now each time i do it its a different kit and i cant get back to main menu

[wintry void]

@ornate eagle #37126100

[lofty mantle]

happened to me as well

i think its fixed now

[buoyant olive]

@ornate eagle ticket #37126127

[nova crystal]

Whats wrong with Grenade launchers? Why it has infinity ammo?

[quick vortex]

lol show us

[steel ermine]

https://www.twitch.tv/huma88/clip/WimpyHedonisticSparrowPJSugar-r6j2CDwycUkZP_jc

proof lol

[fickle galleon]

where do I find support tickets at?

[fast tiger]

can u describe the issue roughly?

u can get support by emailing

this email adress

[white steppe]

[e-mail]

[turbid sorrel]

do we know how long it will take to fix code 228 ?

[civic orbit]

1.0

[finite barn]

We've shared this report with the devs. If there are any news on that, we'll share them.

[turbid sorrel]

okay thanks

[verbal needle]

anyone know where part 2 of the task is on shoreline ?

[floral ginkgo]

No sound after patch for some reason. In sound tab "initialization error" Anyone knows how to deal with that?

[mint jay]

does anyone know how to fix this my stash has space but when i move stuff from my inventory it just reverts back

[finite barn]

Your logs and a video capture/ screenshots, please. Please DM me, thanks in advance

[wintry void]

they are working on it

[finite barn]

We are aware and working on fixing that. Please stand tuned

[mint jay]

[digital sinew]

PVE AI PMC spawns seem a little weird. Just ambushed by a squad of 7 in village on shoreline. Then 10 mins later saw the same thing in same place on VeryBadScav's stream happen to him

[tacit cypress]

I've found deleting the stuff works if it is nothing too important

[floral ginkgo]

I think i found a reason. I'm using FXsound app, when i disabled it's virtual output device, the sound came back, it used to work fine before the patch though.

[carmine escarp]

have insurance claims disappearing after move error and the gear just disappeared. also move error in stash right now every 10 secs

[tender parrot]

they're fixing this. if you restart the game, the items will still be in your messages

[tacit cypress]

can't proceed with ref quest rn in pve

[carmine escarp]

10-4 thank you

[mint jay]

might try that but even when i move like a bag from my inventory just one slot over it gives the error, its like theres an invisible item there that is blocking me from moving stuff

[lone flume]

Anyone else can't download the update? Nothing happens when i click on it.

[tacit cypress]

yeah for me it's putting weapons in cases rn

[maiden finch]

Hi guys I have a question, I bought 28 extra lines of stash 2 years ago and now I've bought 28 more to make the 56 except I didn't get them why??

[mint jay]

im able to move stuff to empy slots near the top of my stash so its just whatever i got in my inventory from the raid i did before the servers shut down and the bottom of my stash

[finite barn]

Which quest do you mean?

[carmine escarp]

assuming east money part 1

[golden summit]

F-1 Grenades have no thumbnail anymore, glitch happened to my friend when his weapon malfunctioned he was still shooting but for me he wasnt and when he reloaded and his bag was full he made space to pick it up again and it picked up on my screen but not his, ive insured my kit 3 raids in a row for 200k and every raid it removes the insurance, this is all PVE

[carmine escarp]

i see wifi cameras have a 90 degree turn to there thumbnail

their*

[tacit cypress]

Was getting error code 1000 with ref quests, restart resolved it

[golden summit]

and i'm also getting moving errors in my stash

[mint jay]

said they were working on the moving errors

i think it happens if you did a raid right before the servers shut down maybe

[golden summit]

it was stuff from a fresh raid, beard oil i was tryna lock in my stash for collector quest later on

[finite barn]

I need a screenshot, please

[woeful locust]

I done the raid and they i have black screen. will my items be in eq?

[golden summit]

4 errors in the first half hour of playing after a 4gb update is a bit wild

i was also getting black screen but it does eventually catch up after longer waiting

[edgy mesa]

i've got invisible beta 2 in my stash after update, it appears after clicking "sort stash" with this error. cant put anything in this slot, any ideas?

[slim reef]

why did i black screen on my scav when i exracted

[tacit cypress]

Didn’t screenshot, but I was able to complete the quest so it went through

[finite barn]

@golden summit@golden summit please provide me with screenshots

[golden summit]

okie dokie

[golden summit]

ill get the rest when they occure again

[lofty mantle]

is scav just not working?

first run I die and black screen, 2nd run I survive and black screen

[finite barn]

Please send me your logs in DM, thanks

[lofty mantle]

where is log location?

[sturdy pier]

I know my email and password, but I don't have access to my email anymore to get the 2FA code, what do I do?

[finite barn]

You can find them in your launcher. Please archive your today's logs and send me

[lone flume]

Anything i have to do to be able to download the update? It's not doing anything in launcher.

[short glacier]

After the update. It seems that I lost the stash space that I purchased to "upgrade my stash" size. Because of this, I can't move any items in any open of available slots in my stash without "Error 228" popping up. I've try checking integrity of the files, now I'm currently reinstalling the game in hopes that it fixes the issue. Are there any other options to be able to get my stash space back or for you guys to resolve this issue?

[lofty mantle]

#eft-announcements message

[short glacier]

So, no time frame on this right now?

[finite barn]

@woeful locust@golden summitplease send me your today's logs

[lofty mantle]

sent

[buoyant olive]

any fix for the endless loading screen?

[woeful locust]

done

[woeful locust]

Can I exit the game?

[wind vessel]

guys how do i link eft to discord

[willow tangle]

Factory Scav office extract glitched for anyone else?

[winter skiff]

theres some issues, after dead on scav, i cant just leave a lobby

[willow tangle]

TWo extracts now have failed and shut down my game

[winter skiff]

perma loading screen, with leaving the game sign

[mint jay]

just died in a scav run its just a black screen and i can still hear everything around me as if i was alive

[willow tangle]

Same with extracts

[winter skiff]

same, but after hard reset, i cant leave a lobby

[naive yew]

any ideas on how to get rid of this error msg?

[finite barn]

You should close the game first.

[lofty mantle]

you dont really have a choice even if they fix it and you lose your stuff you arent getting it back either way lol better off just closing

[lofty mantle]

😭

[timid fable]

same it has happened twice now for me and i couldn't even extract with the kit i had gathered. the second time i spawned in with the kit i gathered last raid lol

[mint jay]

infinite scav run 😭

[woeful locust]

after restart i lost my inventory from raid...

[mint jay]

im somehow reconnecting to the scave raid i just died in with a different scav now

[shut vessel]

Any update on error 228? Still UNABLE TO PLAY

[lofty mantle]

wont work most likely

[civic orbit]

Na they are breaking something else to fix it lol

[mint jay]

yeah its just a loop of new scavs and it disconnects me

[finite barn]

You need to close the game and only then add the logs to the ZIP file. Otherwise, they won't help us.

[glass eagle]

completed a quest for fence on pve and turned it in and collected reward but now it only shows i only have one

[robust spire]

stuck in raid only a scav issue, or pmc also? DOne couple scav raids. One i died, and black screen stuck... Second, exit, black screen and stuck

[finite barn]

Please close the game and send me the latest log in a ZIP file. Thanks

[lofty mantle]

i bet its those military falsh drives

never seen one before then i find them twice and my game bugs twice

[restive zodiac]

will i keep getting legacy things from EoD if i upgrade

[robust spire]

you thinking about dog tag, etc?

[restive zodiac]

ye

[robust spire]

yea, dog tag can be changed. Container can be reverted in hideout

[odd plover]

I keep getting an error saying something about not being able to put into my stash, anyone else?

[shadow vigil]

I’m getting that error right now too, error 228 anytime I move or put anything into stash

[odd plover]

That's the one!

[slim spruce]

It's being worked on, see #eft-announcements

[shadow vigil]

Thank you

That makes sense

[vital dagger]

anytime i que its kicking me out is anyone else dealing with this

[pliant bone]

played one game of arena and my skills for pve have reset back to 0 or 1 lol

[royal zenith]

fix please i cant get out from my scav every time get me this black screen

[royal zenith]

note that i already did extract

[visual stratus]

Iv had a driver's error but I've never had that problem in the past before the update. I can play for a lil bit then my screen goes black or white says there was a user error. An a problem running my driver's

[mint jay]

dm to you?

where do i find the logs

[winter skiff]

click game settings in your launcher

and there will be logs icon

[mint jay]

thanks i found it

[winter skiff]

over the play icon

[finite barn]

We are fixing it right now. Please wait

[royal zenith]

and the gear is lost becuse i had a good gear there

i need for a quest

[lofty mantle]

u and everyone else pal

[lofty mantle]

damn buddy was juiced

u can kiss that kit goodbye

[royal zenith]

see this

[lofty mantle]

u should just operate as if u died in the raid

[royal zenith]

i didnt know there was an issue

[lone flume]

Any help? I can't download the update. nothing happens on launcher.

[mint jay]

💀

[finite barn]

Hello! Please DM me your logs and game name. Thanks

[winter skiff]

PMC is working, somebody know?

[royal zenith]

also is the proplem with pmcs too ?

[ivory wigeon]

why do i have a blackscreen but i still hear noises while i just extracted

[royal zenith]

GGS

[winter skiff]

Read messages up

[south garden]

Is there a possibile way to get items back from a scav raid

[woeful locust]

Is pmc work?

[winter skiff]

Major issue

[south garden]

Or its just ggs and wait for the fix

[fast tiger]

what do you mean?

[winter skiff]

There no possibility right now, we just need to wait for fix

Just like britt said, they working on it

[ivory wigeon]

they took 6 hours longer to get the update in and it has bugs insane

[south garden]

You cant leave with loot on a scav

[lofty mantle]

first time playing a game online?

[ivory wigeon]

no but the other games atleast get their down time under 24 hours

[rough girder]

Hey i figured out another issue with scav raid, my scav that dc'd on extract now has the exact same loot it failed to extract with

[lofty mantle]

go play em then!

[finite barn]

What's your game name?

[turbid sorrel]

Deqque

[coarse lion]

Hello, i cant launch my PvE since the patch, has anybody the same pb ?

[quick vortex]

dear lord the file unpacking process is so slow

[winter skiff]

Try to check integrity game files

[icy grove]

i need help

[coarse lion]

I did???no pb...

[winter skiff]

Hmmm i dont know then, we need to wait for fix that damn patch

[ornate eagle]

can I get your IGN for Arena and PVE

[coarse lion]

it laucnch the game but I never arrives on the menu...

[winter skiff]

But PMC is working, im playing rn

[pliant bone]

MrGlobblestomp for both arena and PVE

[coarse lion]

Arena is working, but not pve

[ornate eagle]

can you dm me your skills page in both PVE and Arena

[latent gorge]

i switched to pvp to try and fix not getting ref balancing task now i cant go back

[stark ember]

I got my Jaeger quest rewards taken from me because of an error, is there a way to get them back?

[finite barn]

Your IGN, please

[ornate eagle]

pretty much only reaching out to support with that matter

[latent gorge]

Manuie

[stark ember]

Do you know where I can contact them? It happened with a lot of other quests too.

[gleaming mirage]

Anyone know what’s going on with scavs right now????

[ashen laurel]

or critical error 228 problem?

I can't move anything from my stash to my inventory without getting an error

critical error 228

[ornate eagle]

either [e-mail] or via in-game launcher which is more preferable way

[cedar sand]

#eft-announcements message

[oak cipher]

After the game finishes “loading configuration files,” it just keeps spinning and never logs me in. This has been happening every time I try to start the game. Could anyone please let me know how to fix this?

[finite barn]

Provide more detail on the issue and a screenshot please

[ashen laurel]

I'm not sure what you mean - is it because extra stash space I unlocked is being used but is causing an error?

[lofty mantle]

will an announcement go out when the scav bug is fixed?

[half tiger]

Hey I have a problem with a find and transfer, it is consistently giving this error

this error only appears for the waterfilter the other transfers work fine

[vital saddle]

after I extracted as Scav, tried to reconnect and got at the same place again

[finite barn]

@half tiger @vital saddle we are aware and fixing those issues right now.

[civic orbit]

Give up for the night or day i dont think it will be fixed today

[half tiger]

good to know it is known thank you

[abstract lantern]

why wont it let me play pve mode after the update it says i need the expansion but i already own it???? please help

[true frigate]

help

[vital saddle]

but what we do ? wait in the second screen or drop the scav full of loot

[normal dagger]

they are working on it

[true frigate]

ok

[honest lintel]

I experienced the same situation twice. I lost a lot of loot and I am very angry.

[lone flume]

Anything on update not working in launcher?

[digital ermine]

soo i just played a couple of games on Arena, and then jumped back on PVE, seems all my skills have been reset? this is mildy annoying

[ornate eagle]

Please dm me both Arena and PVE logs and your IGN

[tiny shoal]

i did it twice
what am i doing wrong

[cedar sand]

You must contact support as the error instructs you

[finite barn]

Once main issues are fixed, we'll let you know

[vital saddle]

britt, we just drop our scav loot or wait in the reconnect screen ?

[dark hollow]

are yall able to load into a raid?

[honest lintel]

A lot of quest items, plus gears I stole from PMCs, all gone

[tawdry bridge]

AK`s GP-25 can infinity shot，is bug?

can i send in Chinese？

AK12的下挂榴弹可以在未安装枪械弹匣的情况下无限发射

[silk raven]

yo, what happend with the overflow channels in dc? Thats the only channels i used to sit in!

[abstract lantern]

???

[coarse lion]

After the 'loading data profile', I have the waiting circle in the bottom right and nothing happened...I did a ticket to BSG

[tawdry bridge]

sry just wonder where to report bugs

[tough solstice]

can anyone else not extract as scav?

[split snow]

I have same problem. Stuck in loading for over an hour.

[coarse lion]

Ok...good not to be alone in pain 🙂

[ornate eagle]

it's known, thanks!

[tawdry bridge]

also both have in PVP and PVE

[ornate eagle]

do you have video from PVP?

[tawdry bridge]

my friend say he just killed by infinity Luncher

[opaque sapphire]

Anyone know how to fix this? Its been going on for days.

[remote veldt]

Hahahaha I died on Ground Zero through the ceiling with a VOG-nade 🤣 and the PMCbots tried to shoot through it (PVE)

[lofty mantle]

can you try clearing more space? that little of space can cause issues with anything

[tawdry bridge]

PVP i dont have but i find in PVE

[ornate eagle]

PVE is known

[sharp idol]

what does this mean help i cant move items i move smth and then it says this and reloads the game and then the item is back to where it was

[tawdry bridge]

i will send if i got vid

[snow quarry]

I'm having trouble extracting with the scavs. I've been through two raids now and I've gotten an error. I log back in with the scav and it won't let me save the loot. Does this happen to anyone else?

[gritty hearth]

is there a fix for the black screen while extracting as scav

[timber cobalt]

Anyone elses PvE skills get reset after playing arena?

not fun playing without elite endurance 😭

[normal dagger]

i cant move anything out of my backpack without getting the 228 error

[snow quarry]

The good thing is that I log back in and I exit with the previous loot. But it won't let me save... it just goes on a black screen.

[sharp idol]

games broke

[normal dagger]

yeah

[sharp idol]

this makes me now scared to play arena

[snow quarry]

and I have to wait for the black screen to go away.. or what do I do?

[vital saddle]

@ornate eagle there's an awnser to the scav problem ? We should drop our loot and click in exit or wait in this screen ?

[normal dagger]

just give it a few days probably

[timber cobalt]

seems to only be if you level skills it'll sync those to pve for some reason

[austere swift]

yepp same here, PVE skills are exactly the same as PVP skills after playing Arena.
However, only the skills that were leveled during arena are affected, e.g: Perception Intellect still at Elite

[gritty hearth]

ive just left it for 5 mins and my raid finished and i got out

[timber cobalt]

instead of transfering the gained xp it'll just reset to PvPs and level from there

[timber cobalt]

ye exactly

thankfully I didn't play enforcer

hopefully they know about it and are working on a fix

I really don't wanna level them again 😭

[austere swift]

Also my quest progression is broken.

Accepted Ref in PVE.
Ref PVP Tasks will no longer show on Arena, nor progress

[snow quarry]

Nooooooo bad luck 🍀. I have good loot. And I killed a PMC right now.. and it won't let me.. I'll have to enter again with the previous loot and see if I get out of the raid... I'm crying 😭😭

[sharp idol]

im stuck in a loop of moving a item and then it giving a error and putting the item back to where it was😭

[normal dagger]

if you sell or destroy the item it stays that way

[snow quarry]

Well, that's what I'll do on my next raid... I hope they don't kill me, hahaha, hahaha

[vital saddle]

same here, i got a scav full loot to run now

[abstract lantern]

why isn't it let me play pve? it says i need the expansion but i own it

[snow quarry]

The problem is that another user says that I have to wait for the raid to finish... imagine waiting 10 minutes on a black screen... oh my god...

[vital saddle]

mine showed the message saying about the raid finished, but cant get my shit in my inventory and my scav is carrying everything again

[snow quarry]

Someone already made the ticket about the black screen scav.. I don't know how to make a ticket hahaha hahaha

[chrome matrix]

does tarkov have lightning when theres heavier rain and is not summer

[snow quarry]

just like me.

[finite barn]

Please DMme Arena and PVE logs and your IGN

[frozen kindle]

so, I did a Scav run where I looted something and when i tried to extract got a black screen, then a connection error and lost everything, after that I did another Scav run where the game on the loading screen gave me back what I had found on the previous run , but once inside I was a normal Scav

[opaque sapphire]

Did this multiple times still nothing :/

[sharp idol]

I found out if you move the items quick enough and exit the game it then saves the items and you don’t get the error 228

[opaque sapphire]

Just cleared about 500 gb nothing changed

[vital saddle]

so its safe to try ?

[frozen kindle]

try what?

[turbid sorrel]

@finite barn hello i did buy Expand your stash forever and now i have lost it ingame

[vital saddle]

extract with scav

[narrow kiln]

same

And I keep getting error when trying to move from stash to character and the other way too

legit unplayable for me at

[frozen kindle]

i did 3 scav run, 2 with black screen and loot gone and 1 without error

[turbid sorrel]

yes same

[sharp fulcrum]

Still getting this

[vital saddle]

so its a roulette, Ill take the shot XD

[frozen kindle]

good luck

[carmine escarp]

any update on the 228 moving error and stash size upgrade being instated?

[sharp idol]

if your fast enough to move the stuff you need to and then exit game that error wont get u

[turbid sorrel]

@finite barn can i dm you ? so i can send picture of receipt for you

[carmine escarp]

seems like that isnt even possible. the moment you change the screen the error pops up

[finite barn]

That's the issue foe the support team. Please create a ticket via launcher

[turbid sorrel]

okay thanks

[sharp idol]

I was able to be quick enough but I guess it’s diff for everyone 😭

[slim spruce]

that problem is being fixed no need to contact support

you will get the slots back when the problem is done being fixed

[smoky gyro]

how come the floor is clean with one type of floor in the hideout and the other is still full of debris and trash?

(hideout stuff are between lvl 2-3)

[lament crypt]

Hello,
I have a problem and I don't know how to solve it or who to turn to.
I have been playing EFT for several years and accidentally activated two-factor authentication via an authenticator. I have never had a problem with my email before, but now I can't fully log into my account and buy things for the game. I can play EFT and change my password using the email address I used to purchase the game, but I would like to have my account fully protected again. Is there anyone I can write to and resolve this issue so that I can restore protection and get new codes or account settings?

Thank you all for help my problem.

[slim spruce]

you can't log into the website because of 2fa email codes or authenticator codes?

[lament crypt]

I can't because I don't have the given eft in the authenticator, if you understand. I can fully change my password via email, and when I want to log in to the site, I enter my email and password, everything is fine, but a pop-up appears asking me to enter the code from the authenticator app.

[slim spruce]

You need to contact support to have the authenticator removed. Either by email or support ticket if you can.

??support

[white steppe]

[e-mail]

[lament crypt]

I did this and no one responded. We also attached payments and screenshots of when we bought the game and then subsequently bought other things for EFT.

[ocean atlas]

Are you serious? Let the real problems get solved before posting dumb stuff like this.

[mint jay]

any update on the 228 errors

[slim spruce]

Please be patient.

[smoky gyro]

xD sorry for asking a question

[lofty mantle]

theres always gonna be more presing concerns than debris on a floor, realistically the people involved with floor design have nothing to do with bugfixes such as the active ones, never a bad time to ask things

[lament crypt]

Well, okay, because I'm really sorry, I really like the game and I want to get new expansions and other items for the game, but I can't.
But thank you for trying to help me with the problem, it's no big deal for me to just remove the authenticator and reconnect.

[tacit cypress]

I assume they are working on pve skills being reset after playing arena?

[austere swift]

Accepting Ref tasks in PVE reset/removed/stopped the progression for my PVP Ref Tasks.
(Also char skills are reset but being worked on)

[covert zephyr]

item moving error 228 - kill me please

[mint jay]

still no fix

[dawn wind]

if your getting the item moving error 228, count 64 lines down in your stash and dont move anything in or out of the squares below and you can play fine

[snow quarry]

Finally. I think that's fixed. I was able to escape with my scav full of loot from two games.

[supple sapphire]

anyone got any idea how to fix this?
everytime i finish the update it makes me restart and says this

[timber cobalt]

Just sent a message with most recent logs

[willow tangle]

Are the servers just on fire? Like just having endless problems?

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/453

[wheat hinge]

Hi, where can I submit a bug report? the Escort quest is bugged for some reason, atleast on pve, it resets upon survival, I just had 3 completed maps reset for no reason

[restive elk]

Hello, I will also submit a bug report but I found a game breaking bug on Areana where you can be completely invisible to the enemy team. I had loaded into a match, got immediatly d/ced, recconected, and I was straight up invisible to the enemy team with my player model being in spawn. I just wanted to leave my mark in here just in case I got reported because I got my kills needed for my daily and I just straight up stood next to the enemy and killed them.

[sullen ether]

when i try to join a match in arena i get disconnected and when i rejoin i become invisible and can only die by doing team damage

[sharp idol]

Thank you 🙏

[tacit cypress]

Do you want logs for everyone it's happening to?

[cursive inlet]

cant sort my stash or sell or move items without this bug

[light drift]

im getting alot of this message even when i try to mod my gun

[cursive inlet]

damn

[sharp idol]

For me it was just by moving certain items but it’s stopped now by not moving the items

[light drift]

intresting

[mint jay]

apparently if you have bought extra stash the slots are unavailable

[light drift]

i did buy extra slots so that may be it.

[mint jay]

yeah the game is basically unplayable beacuse i only have space at the bottom of my stash

[cursive inlet]

rip

[sharp idol]

That makes sense cos I was tryna always move stuff to the bottom 😭

[cursive inlet]

hopefully its fixed soon

[mint jay]

hopefully, day off and cant play 😭

[buoyant olive]

can somebody help me out, still having issues with my game stuck on a loading screen

[chrome matrix]

Where are you from

[slim spruce]

verify game files in the launcher

[buoyant olive]

I did

[slim spruce]

what were you doing before this happened?

[misty axle]

For the love of god, fix the damn stash lines. Or refund me 🫡

[slim spruce]

As announced, it's being fixed.

[buoyant olive]

I was watching a movie 😂

[rain sphinx]

is Arena broken for some people

[buoyant olive]

updated the game and this happens every time I try to open it

uninstalled the game and downloaded it again, same problem

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[autumn spindle]

i cant even get it to download lol, iv got good internet but im getting a 2mb download speed

[rain sphinx]

some people are going invisible in arena

[sullen ether]

yeah this is happening to me right now

[shut vessel]

ERROR 228 all day, still no fix?

[mint jay]

nope

[rain sphinx]

Do you know what outfit he has on?

[sullen ether]

im the one being invis, i have the new shirt and shorts

[lofty mantle]

this is the result of bugs on day of release and upper mgmt insisting on releasing anyway haha

[autumn spindle]

anyway i can get my download speed up? or is it another bug?

[lofty mantle]

dowload more ram

[autumn spindle]

very helpful man thanks

[rain sphinx]

thats y

[ornate eagle]

can I Ask you to dm me logs please

[buoyant olive]

sure

[autumn spindle]

this sucks lol

i def get more then 448 KB a sec download speed

[edgy moth]

I can't install after not being able to update the game. The install just doesn't start. Anyone know what is happening?

[opaque sapphire]

Im having the same issue

[autumn spindle]

it says "waiting for estimated time" cuz that was it was doing to me too

[rough girder]

this scope is broken i cant switch between red dot and scope

[timber cobalt]

need to put the sight on, there's an attachment slot for it

[autumn spindle]

its also giving me "error cant not download file"

[rough girder]

ffs

why the fuck is that separate

[edgy moth]

Don't feel bad, I did the same thing. Not here in front of everyone but I did the same thing.

[timber cobalt]

because that's how it's designed irl?

[sullen ether]

i see. but one game i had 2 people being able to see and shoot me, dont know why

[fading mesa]

when i move or equip anything in my stash the game error codes me and resets everything so i cant even play right now. Anyone else having this issue?

[timber cobalt]

devs are working on fixing it

[slim heath]

So idk if this is a global issue or if it's just me, but im Max Arena pass, with 13~ pages unlocked, yet 0 battlepass items are in PVE Ref, also, my REF level in PVP and PVE are different, yet i've only played PVE and Arena this wipe.

[fading mesa]

ahh thats good to hear at least theyre aware of this issue then 🙂

[timber cobalt]

they will soon enough

[digital ermine]

are we maybe getting a 0.16.9.1 update tomorrow with bugfixes or how we doing devs?

cuz the skill reset for PVE low key is game breaking

[true frigate]

is 228 bug fixed

[opaque sapphire]

Anyone know how to fix this issue? I've tried reinstalling the launcher and clearing storage space.

[haughty lagoon]

error 228 isn't fixed how do i fix it?

[true frigate]

yo u wait

[haughty lagoon]

is there a fix? wym wait?

[true frigate]

wait for the devs to do sum

[haughty lagoon]

deadass?

[true frigate]

a better less buggy game can be made on roblox studio

[true frigate]

yes

[haughty lagoon]

thats crazy

[dawn wind]

if your getting the item moving error 228, count 64 lines down in your stash and dont move anything in or out of the squares below and you can play fine

[hushed cargo]

my ragman got reset to level 1 with 0 rubles spent

anyone know who can help me with this

[digital ermine]

that i wake up to a fixed tarkov tomorrow

[cedar sand]

Open a bug report ticket in your game launcher

[digital ermine]

fr, i was maybe at best halfway to elite on strength, but still, tarkov has a strangle hold on my time as is, i don't really want to re-level if its not a wipe

[edgy moth]

hopefully

[obsidian anchor]

alright just got on today to do my first raid went to reserve looted some items saw shit disappear out of my bag an infront of my face you got vacuum cheaters sworming tarkov now

[fallow jolt]

Nope

I keep getting it

[hushed cargo]

@cedar sand Ty sir I doubt anything will happen I don’t see where my 8m spent with him went

[deep anvil]

for me the error is still happening for items in storage at the top of my stash, so

[upper cloak]

The quest item for the quest: Friend from Norvinsk part 3 doesnt spawn at the chruch on woods as its supposed to be. I found the item once already before and died with it every since i cant find it there anymore.

[late fractal]

it has multiple spawns

[upper cloak]

are all of them at the church?

[late fractal]

yes, the 3 i know of, are under the ramp into the tower of church, in the boat, under the seat next to the church, and in the water behind the boat

[scarlet cloud]

anyone has a problem where they get an error everytime they move shit in stash? I literally cannot put loot from the raid to my stash

[upper cloak]

okay cheers im gonna check that rn

[stray mountain]

Anyone get the diary for part 3 of the new quests ???

[dawn wind]

Yes they are tracking, its a common issue right now, we are waiting on them to patch it

[scarlet cloud]

kinda know the issue now just got this msg

[mint jay]

finally fixed

thank you

[pulsar elk]

I have the same problem. Error 228

[rain edge]

Have the same issue, check the logs. Game is bricked trying to load.. there are errors during initial load.

[ornate eagle]

All the 228 errors should be fixed

[pulsar elk]

I'll try again

[last sundial]

are logs for the skills issue regarding Arena/PVE still needed? If so, should I DM them to britt or you?

[rain edge]

@ornate eagle Any idea on this infinite loading issue?

[shut vessel]

@ornate eagle Mine is not fixed

[ornate eagle]

fixing atm as well

[ornate eagle]

PVE? should be fixed

[last sundial]

alright, thanks

[ornate eagle]

you still encounter 228 error or what?

[shut vessel]

@ornate eagle Still getting 228 on PVP

[slim spruce]

what are you trying to do?

[ornate eagle]

have you restarted game client prior to that?

[slim spruce]

use the install button, not set the path

[shut vessel]

Let me try

[slim spruce]

??installissue

[white steppe]

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

[rain edge]

Getting to "Loading Profile Data" then infinite spinning wheel. Cache cleared, game file integrity checked, restarted pc and launcher, from game logs I see an error occur then no other logs indicating anything is moving forward. I attached a screenshot of the error from logs.

[pulsar elk]

Thank you so much!

Not all hearoes wear capes!

[buoyant olive]

did the same thing, even reinstalled the game and still the same issue

[ornate eagle]

they will be calculated correctly

[gentle spindle]

Can someone help me? The game won't launch and I get a message like the screenshot above. Does anyone know how to fix this?

[slim spruce]

restart your game things were fixed

[gentle spindle]

I keep getting this message over and over again

[slim spruce]

The stash problem was just fixed please restart the game.

[lofty mantle]

scaving fixed?

if you know

[ornate eagle]

yes as well as matching errors

[lofty mantle]

you ever work in a corporate environment? chances are they know what is broken and what isnt, and people are telling them they need to release yesterday

[gentle spindle]

Reinstallation is the same fuck!

[eager finch]

Does anyone know how to linnk discord to EFT acct so I can unlock the new face shield

[last sundial]

stash issues seem to be fixed for me, kinda loads faster now too. Now Im gonna wait for the skill fix

[sick widget]

Any rough timeframe on that? I want to play on Arena, but worried that I may end up overwriting my current skills.

[ornate eagle]

make sure you restarted the game. If issue still persist please dm screenshot and IGN

[slim reef]

do you know if i will get my scav loot back from the raid i did but got black screened?

[lofty mantle]

appl3 u know if scav bug is fixed?

[ornate eagle]

No it will keep in mind all the skills and adjust/calculate

[ornate eagle]

#community-support message

[buoyant olive]

@rain edge did it work for you?

[lofty mantle]

thx

[slim reef]

its showing up on my scav but making me load in a game

[rain edge]

No, same issue with same error in logs. Going to send screenshot to @ornate eagle

[ornate eagle]

as well as IGN please

[slim heath]

EDIT: Just unlocked PVP Ref and all the items are there, PVE Ref is bugged and isn't unlocking items from the battlepass if you previously had them, also my REF level is different even though i haven't played PVP and only PVE/Arena

[last sundial]

yeah Ref only has BP items you unlocked after the patch in PVE (or atleast I have, others claim even unlocking items now doesnt let them show up on Ref)

[slim reef]

@ornate eagle how do i get my loot i dont want to go into a raid to get it

its on my scav

[slim heath]

Yes, that is a bug though, the patch notes clearly stated that all previously unlocked items would be available 🙂

[last sundial]

Have nearly everything unlocked. For testing purpose I unlocked the orange glasses from lvl3 1-2 hours ago and they instantly showed up on Ref in PVE

[slim heath]

Hopefully they can fix the bug so all items can be there 🙂

[buoyant olive]

From Chatgpt

[slim spruce]

Be patient.

[deep anvil]

can confirm as of three minutes ago they are not fixed

[sick widget]

Does that mean it's working as intended currently, or will in a coming hotfix? I'm just a little confused.

[vague glade]

Is there any fix for the reseted skills yet?

[last sundial]

they are working on it (right now?)

[vague glade]

Okay thanks for info

[tender parrot]

I assume you restarted the game? I was hindered by the 228 but no issues moving things around in my stash now

[deep anvil]

yeah, ill test again though in a minute

[hollow vine]

im guess that message was before they realized it was bugged, because im guess any skills were supposed to add onto your pve skill but instead it just takes the pvp and slaps it on your pve skill list

[ornate eagle]

there will be hot fix in a bit

[hollow vine]

is a bit today or tomorrow

[sick widget]

gotcha, thanks!

[late fractal]

Are you aware of the bug going on for multiple months. When using BSG servers, Upon exfil, the black screen exiting to menu is Way longer than it should be, upon exfil, all insured items lose insurance status

[digital quarry]

I get the warning that in Spain you still can't play, right?

[distant basin]

PvE main-just made arena account for new REF quests all my PVE tarkov stats have gone to level 1 what do i do?????

[last sundial]

servers are up, the message is just still in the launcher

[last sundial]

#community-support message

[digital quarry]

but you can play right?

[last sundial]

yes

[deep anvil]

after restarting the entire client again

[digital quarry]

and what have they done with the arena and the pve

[tender parrot]

@deep anvil different 228 error that I haven't experienced. Sheesh

[deep anvil]

sorry for the ping, but the 228 is not entirely fixed. i can move stuff around in my stash just fine, but i cant turn in items for my task from the therapist

[timber cobalt]

W 🙏

[last sundial]

if you play a Arena match and for example gain Strength XP, the Strength skill level will be set to the one you have in Arena. For example I had Endurance 6 in Arena. Played a match at patch release and after that I had level 6 endurance in PVE xD Applies to every other skill when you gain XP for it in Arena

[ornate eagle]

that's entirely different issue which we are still working on

[deep anvil]

gotcha, understood

[hasty basalt]

Still getting this one when I'm moving stuff off of my character from a local raid.

[verbal needle]

where is part 3 of the task ?

[left ingot]

I can't update tarkov arena

[slim spruce]

reboot and try again

[left ingot]

I already did it and it's still the same.

[last sundial]

does it take a while to apply the correct skill levels or do I need to gain XP for each skill so it updates itself back to normal? Cause I just started and I still have the missing skill level

[ornate eagle]

I will check with the tech team in the morning as I'm not exactly sure there

it's currently 1:30AM so will take a few

[faint junco]

anyone know why this wont let me turn into gunsmith pt 1? ive been waiting to turn this in for weeks and it hasnt let me yet

[left ingot]

And lost lvl hideout management in PVE mode

[slim spruce]

repair it

[faint junco]

wow that was easy ty

[finite flume]

Anyone having awaiting server response problems?

[shy gale]

Has anyones skills been fixed?

[scenic orbit]

nope

[serene lark]

How to fix this

[near cove]

Anyone else getting spotted by scavs through walls, and scavs able to pen/shoot through walls now??? Dafuq is going on.

[shy gale]

AI are definitley shooting thru walls

[wheat hinge]

Escort quest bugged, it resets every time you go ingame

[dense saddle]

Getting same error every time when trying to move items in stash((

[wintry pewter]

still didnt fix bp missing items

[next gorge]

This Captcha isn't working for me I can't login

[serene lark]

Yah it’s dumb idk why it’s doing that

[last sundial]

nope. Tried fixing charisma via scav case. Got 0,8 XP now, still wrong level. I guess fix didnt helped

[sand minnow]

I am not able to load into the game

I'm stuck at this screen

[shy gale]

I guess hotfix is only for future skills being ruined... i guess we're screwed..

[near cove]

Also hideout upgrades are stuck at 00:00:00

[last sundial]

#community-support message actually it should save everything

[shy gale]

Many players are complaining about the same thing, not an isolated event. Many on reddit also complaining

[last sundial]

most likely the fix itself did nothing or just prevented the loss. But didnt corrected the skill levels

[shy gale]

If my skills aren't fixed im done with this game until release tbh thats wack

[nimble zenith]

was there any fix for this i have this happening to me now

[timber cobalt]

@ornate eagle does the fix for synchronisation of skills between arena and pve revert the skill levels that people have lost or will that be reverted with a later fix/at a later point?

[shy gale]

No one knows until tonight most likely.. anyways im done

[nimble zenith]

any fix on this

[last sundial]

#community-support message we will get an answer in a few hours. So if the fix actually didnt fixed it (if its supposed to revert skills back to normal), we might get another

[sharp fulcrum]

My tarkov launcher wont even load now

[finite flume]

Anyone having awaiting server response problems?

[sick widget]

I'm gonna check to see if it still overwrites post-fix, took screenshots of skills before and will do after one match on arena. Would you like any more information other than the screenshots?

[kindred venture]

why is it in mexican, ewww

[ashen laurel]

Yep - still getting the error too

I shut the game down and the launcher, then restarted both. Same problem again

[formal hare]

I decided to upgrade to unheard from EOD before release. Where do i get the cultist jacket??

[shy gale]

It's Spanish your cringe

[kindred venture]

it's you're, learn American

[next gorge]

I cant login because of the cloudflare captcha not working

[nimble zenith]

yea i check the files and restarted as well and tried everything i can think of to try to fix but nothing

[serene lark]

Does deleting and re installing the game work? For the 228 bug?

[ashen laurel]

It's only the bottom portion of your inventory that you purchased

[serene lark]

So how do you fix it then?

[ashen laurel]

Above a certain cutoff point in my inventory, say 3/4 of the way down, it works without bugs

You basically can't move anything to or from there

[slim spruce]

disable vpns and ad blockers

and sync time in windows

[nimble zenith]

i have all my scav boxes at the bottom

[next gorge]

I have no vpn on and the captcha works just find on the website

[slim spruce]

set windows scaling to 100%

[serene lark]

Do they have like a say on when till he fixed because most my stuff only fits at the bottom

[next gorge]

Like for my monitor? Its %100

[slim spruce]

windows desktop scaling

right click desktop > display settings

[next gorge]

Its %100

[slim spruce]

something is blocking it from showing

try reinstalling the launcher

[azure pulsar]

@slim spruce is there a fix for after transferring roubles to PVE from Arena and getting "Loading Profile Data" into an infinite loop and not being able to even get onto the main menu?

[dense saddle]

i tried to move items different ways, but still facing this error(((

[slim spruce]

make sure both games are updated

new patches have gone out

[azure pulsar]

Both games are updated, I've cleared my cache on both games and my logs and I've restarted my PC 3 times at least since I've had the issue

[slow aurora]

hello guys i am just having a error called 103003 while trying to open eft arena

[nimble zenith]

do both games have to be updated for EFT to work with the error message for stash 228?

[rain edge]

Several people facing this, they are looking into it

[slim spruce]

The fixes have gone out yes.

[nimble zenith]

hmm I still getting the Move item error 228 im going to update Arena now and see if that fixes it

[next gorge]

Disabled all adblockers, no vpn is running, launcher reinstalled, captcha still not working

[azure pulsar]

I've had my amulet in my Cultist Circle, yes from the event

[shy gale]

ENGLISH

[azure pulsar]

I dunno, it wasn't an issue before and I played a raid before I had transferred from Arena into PVE. I wouldn't see why the Amulet would have anything to do with it

But fr tho, I guess we wait for a patch. I am just going to play Arena for now

[rain edge]

It’s a theory 🙂 mines also in the circle, same issue

[azure pulsar]

Interesting, so weird lol

[sand minnow]

Mine too

[late fractal]

Does anyone else have access to their Arena BP items on ref in PVE? I have ref level 2 on PVE but cant get anything

[kindred venture]

yap yap yap little chihuahua

[normal dagger]

i still cant items out of my pmc bc the 228

[scenic orbit]

nah not there yet

[nimble zenith]

still getting this error message

[slim spruce]

what did you do that caused it?

[leaden furnace]

how can u fuck up ur game so hard every time u do something i cant get my head behind it every other developer can do it when they add new things why always fucking tarkov

[slim spruce]

after the update? What did you do differently?

[nimble zenith]

just got out of a raid and tried to move the items i got from the raid into my stash

[steel ermine]

im having the same issue, and it's the same things I was doing to get the 228 error orignally. Moving any stash beyond the edition's rows and autosorting the entire stash

[subtle sierra]

Anyone had the bug when u don't receive the confirmation code for the 2FA from the launcher on ur email ?

[normal dagger]

i just came back after a few hours and opened the game but im still getting the error

[slim spruce]

submit a bug report if you can, otherwise we need ot wait for tomorrow

[nimble zenith]

yea i submitted a bug report with the screenshot

[slim spruce]

send the number here

[normal dagger]

also i have an item crafted from my hideout which wont transfer bc it says my stash is full but it is not

[nimble zenith]

I have items crafting as well 🤣

[normal dagger]

Good luck

[nimble zenith]

i didnt see this but this might be the correct way to submit the error message for anyone who hasnt yet

[subtle sierra]

Anyone had the bug when u don't receivr the confirmation code for the 2FA from the launcher on ur email ?

[nimble zenith]

nope

[normal dagger]

no

not from bsg at least

[nimble zenith]

how long you got until your crafting is done

[normal dagger]

It is done

It won’t let me transfer it

[latent gorge]

is the balancing part one not giving rewards still not fixed on pve

[proud crest]

nope

[latent gorge]

ok thank you

[proud crest]

still no arena access, and it'll likely not be fixed until the 3 days run out

or so I'd guess

[sour kettle]

i get the 228 error even if i am just sitting here logged in, i have the logs same error everyone is getting

if i move or dont move stuff its flagging

ItemsMoving[Move]: can't move item 689a3caab7e9580bcf029e2b in item 68641ea6b35c8b7ef40da315[slot: hideout]

[nimble zenith]

i think it might have to do with the stash lines missing and them trying to fix it and causing these errors to happen\

[normal dagger]

it wont let me buy items bc it says my stash is full

[plucky cove]

Hey guys! I have been struggling to stop crashes on this game and was just wondering which nvidia drivers should I roll back to? I have a 3070ti

[still glacier]

my launcher did not have an update after the fix, is it ok to go ahead and run raids

[ashen laurel]

Mine didn't either. Raids are fine for me in PvE as long as I'm not getting error messages in my stash, which you'd know because it instantly halts you

If that doesn't happen, I've been fine

[fluid hemlock]

Keep getting this error 228, anyone know what a the issue(restarting the game isnt working)

[still glacier]

I was moving things around with no problem

[nimble zenith]

Everyone getting that error

Put in a ticket

[normal dagger]

the 228 is what they said they fixed recently

[nimble zenith]

Here

[fluid hemlock]

They made it worst, Average tarkov experience

[nimble zenith]

Yea they fixed the missing stash lines I think that is what’s causing this error

[sour kettle]

yea i got a random message saying i got like 50 something extra stash

[fluid hemlock]

I cannot even play the game anymore lol, stuck with what i found in raid and cant even move it in my stash, nice…

[wraith merlin]

i am unable to play the game with the 228 item error

[fluid hemlock]

Ready for 1.0

[sharp idol]

I gave up on trying it hopfully they fix it quick 🙏

[wraith merlin]

twitter says there was an update but its still not working

like an hour ago

[steel ermine]

I was told to wait until the morning for a potential fix on the 228

[normal dagger]

you can still scav if you just sell everything

[wraith merlin]

man they screwed me yesterday with the update yesterday then again today

[still glacier]

I just tried to scav and it crashed my game

[normal dagger]

oh rip

i cant move any loot but i can scav at least

[eager pasture]

Are people still losing their PVE skills if they play arena ?

[shy gale]

no i believe there was a fix

[eager pasture]

Thanks

[shy gale]

yup, lets hope they fix it lol

[vivid fern]

also cant play cause this dumb 228

[eager pasture]

So I should be safe to play arena than hopefully.

[shy gale]

ya there was a hotfix

[formal hare]

i upgraded to unheard from EOD. Where is my cultist robe? How do i get it?

[scenic orbit]

go to overall and on the upper clothing choose cultist jacket

[formal hare]

its not there

[sharp idol]

litrally just logged back in and the 228 error has stopped maybe they fixed?

[craggy spade]

i just got it

[tacit cypress]

will skills be reverted back due to arena bug?

[vague glade]

The updates should be for both games? I have only the update for arena will this fix the skills?

[tacit cypress]

Just updated arena but base game my skills are still reset

[vague glade]

[tacit cypress]

Love that my endurance went from like 30 to 3

[vague glade]

Yeah same was going to max endur but now im at 7 lol

[tacit cypress]

my strength stayed max, but everything else reset physical wise

[vague glade]

Yea

[cosmic pasture]

What do i do if the repair button doesn't repair the game? i've tried uninstalling and reinstalling and still broken.

[shy gale]

skills are server side

[ornate forge]

hey has anyone dealt with the infinite loading screen? I've cleared the cache, checked integrity and still get stuck loading after the profile data load

[slow apex]

here too what is this error its horrible

[twin delta]

same after quest easy money part 1. I even redownloaded a game and change DNS

[ornate forge]

its been like this since update for me, havent been able to play at all

[slow apex]

228 error make it unplayable

[vapid stream]

same