#community-support
1 messages · Page 319 of 1
I have AMD ryzen 7 7800x3d with a 5070Ti and 32gb ram
I’m pretty sure if I didn’t have enough ram I wouldn’t be able to play any map
i have 16 i can play all maps but yea seem like another problem
Yeah I just can’t figure it out I’m completely new to pc well only been playing for a couple months so I don’t know much about how to fix issues
my game keeps crashing after every raid whether it be pmc or scav, is there any known fixes for this bs?
try to clear chache
cache
often fixxes problems
I have not tried that yet but I will give it a try thanks
How can I fix this staying at 0%?
repairing can take a long time
😔
does it do like big chunks of % at a time or 1 by 1 gradually
hey am trying to get into raid and its just shutting down and closing tabs, its the first time doing it? anyone else getting this? but am able to do scavs
Email verification dont send, how can i do? please help
??pagefile
i got the edge of darkness account back in 2022 now its not shwoing on my account
@cedar sand How many times they take to read ticket usually? because i try all stuff that u send me but dont work
much*
How many tickets have you sent?
How long does account recovery normally take to be resolved?
There is no normal timeframe, each case is different
You died to a bleed, it was attributed to him, he didn't shoot you to kill you
So you ran through his tripwires
He doesn't have them on his body
He sets them up in the locations
That's like his whole thing, to booby trap areas
hi, i need some help with the launcher, it doesn't send me the auth code to the email, how can i login?
i mean the verification code
30 mins to load into a raid jus to get kicked cus of the anticheat not working or some bs
how can i appeal a trading blacklist?
one of my friends owns the game but has not played for a few years and when he signed in it says he does not own the game is that a common issue
you don't
Usually this means they're on the wrong account.
why was i blacklisted though?
If you have to ask that, that is a horrible situation.
hes found it but he said its locked now because of how many times he tried to guess the password
it will unlock after a couple of hours wont it
soon yes
I’m asking because I genuinely don’t know.
question, why does it tell me the gzhel i cant turn in the above 50% one even though it's below 50%???
take out the plates
omg so it changed? didnt it use to be with the plates
getting this every time i try to transfer one of my cases. am i just screwed?
Have you created a profile on PvP?
One of the lads just said to add the no reply email to your safe senders in the email settings on your browser worked for him straight away
Already did, and everything else, having this happening every couple of months.
Thanks, maybe it has to do with problems on microsoft emails or something, so I'm changing mine to see if it works.
Another one changed to gmail worked quick also
Yeah, I saw some really old threads saying the same, already requested a change for my gmail one, hopeful🤞
Hopefully like
Hey guys, i hope this is the right place to ask this question. So my friend will come over this weekend and we want to play next to each other. I will play on my new pc and he will play on my old pc which I used to play tarkov on till last week. Will this get me or him flagged as account sharing or boosting as he is playing on my hardware? Sorry if this question is stupid but i read stuff like its a banable offence to the TOS.
Anyone got a spare zebralo? 
no
hello, i have this issue that i don't know how to fix i have an infinite captcha thing and doesn't let me play or register in the client to play the game help help
are you on a VPN?
@slim spruce my account is all secure! Verified email addresses and forgot I linked my Gmail. Thanks for the help earlier!
you forgot you changed it?
nope i just reinstalled 2 times
are you on a shared internet with others?
only me and my ethernet haha
i don't really now what is the problem
keep trying. Otherwise, you might need a new IP (reboot your modem/router to see)
I remembered BSG is picky with email domains! I purchased EFT with a different email than what I registered the launcher with but checked profile settings and everything matches
ok great. usually that error means your account is hijacked and usually banned already
glad it's not
Same. Thank you again!
im gonna try this
i hope it's not 😧
i accidently trading key in the wrong post and they black listed me so i cant trade anymore i didnt know
you accidentally ignored a warning and did it again?
it was like i thought i was posting a key in the key channel but put it in the wrong one
blacklists are not appealable
I find that very hard to believe
one channel you have to create an entire thread and it looks completely different
the other one is just a regular text channel like this one
idk what i posted it in i dont even remember what it was for
i think i was looking for a dragnet card
its just gonna be hard to do anything now
No you were asking to buy marked room keys, which isn't allowed in any of our channels at all
You were warned to not do this and you ignored it and did it again
dude who would know that
Someone who read the rules of trading
ok thats my bad but what about the quests that need marked keys?
The blacklist will not be removed, move on from this now
i didnt know that was an item for that
you burned your chances, sorry.
2 chances only ok
yo sessamy the modem, the reinstall and other things didn't work i don't know what to do anymore
keep trying the captcha it will work eventually, or some internet security software is blocking it
🙏eventually
so this is a new one tarkov black screened my computer, and now no matter how many times i restart its always on my taskbar, i try to right click on it and nothing
but yet i can click on other images on my taskbar
alright fixed it by restarting windows explorer
idk why it stayed fucked even after multible windows restarts
because windows is a terrible OS
you may not be fully rebooting due to the power settings.
turn off the pc and unplug for a minute
i need the overseer but it has not spawned in like 60 raids and im tweaking
Hi everyone. I am new to tarkov. Can anyone help me fix this bug where there is like a low light flashlight always on when I move?
this is likely ghosting or artifacting from overdrive features on your monitor
My monitor is just on fps settings from factory
check the on screen settings for overdrive or any propriatary features with similar names
It was sharpen in game.. weird. I had to disable to get it to stop. Appreciate your help

Hello, Been having a lot of problems loading into PVE raids recently. Attaching a screenshot of one of the many errors ive recieved today
Have you updated your graphics drivers?
@slim spruce yup I just updated them today after encountering the game crashing. Updated drivers, checked file integrity, power cycled my PC, the whole 9 yards. Any ideas?
open cmd command prompt as admin and run "sfc /scannow" no quotes
@slim spruce alrighty I received the message "windows resource protection did not find any integrity violations". Also want to note that Ive been monitoring task manager and NZXT cam while running the game and while it crashes and havent noticed anything weird in terms of temperatures or loads on any of the major components
run the windows memory diagnostic tool
@slim spruce Hey sorry that took so long, just finished the memory diagnostic and got no errors.
anybody had this problem? trying to install on new pc
have uninstalled and reinstalled launcher didnt fix
not getting a verification code to my mail when i try logging in on launcher
uh i have been waiting for 4 days bsg response from my appeals is that the normal amount of time it takes
are tarkov email servers down? Trying to login and reset password no emails tho?
No auth emails either, anyone else getting the same problem?
Also not receiving authentication or pw reset emails
holy shiiit insurance is expensive
was also trying to make an account to start playing. no emails. tried a half dozen times with 2 different emails. even after white listing.
So if this is the kind of stuff thats going ot happen ill just play something else entirely.
been going on for years clearly and now you cant even use yahoo or hotmail or icloud. so thats super suspicious too.
I am not receiving authentication emails, is this a common problem?
seems like it. Im glad this came to light before i spent money on the game.
any nutrition unit level 2 craft that is worth it?
I have been playing for 4 years, to suddenly not get emails is absurd
No its not common, today issue might be google servers?
I did eventually get 1 email like 2 hours later now I'm waiting for the flood of emails as I spam attemped
my friends trying to make a eft account and the email to activate it is not sending
yup. everyone right now having same issue it seems
damn
and looking at the forums it seems customer support is 100% useless
aight
does anyone know why when i try to create a account it says spam protection when trying to send the activation emial
I think the email servers are just doing bad today, taking like 1-2 hours to receive them
oh alr ty
yea i just got mine finally. 2-3 hours later
now im slowly getting spammed with all the password resets i requested. lol
still coming in. lol
yep
it's probably not prod.escapefromtarkov.com
check the logs for the actual IP, could also just be your ISP routing
where can i see the logs?
quick question. What are the chances the armored traind oesnt leave before raid end?
im on it with 7 minutes left an it just pulled up like 2 minutes ago
Somebody pls
what map
Armored train leaves between 12 and 8 minutes to the end of the raid
this normal?
holy 😄
xDD
Soo, is there like a problem with BTR driver deliveries?
I have sent home rewards from a quest and few weapon mods I'll need for upcoming Gunsmiths yesterday and they still haven't arrived. it's coming up to be a full day since the items have been sent
I've gotten few perfectly fine already, but this time the message never came
I didn't want to create a full ticket for it, in case I've missed a change to the system or something. figured I might just start here to see if someone knows a bit more than I do
i accidentally sacrified my EOD gamma container thinking i'd get the unheard one but its the other way round.
Will i lose it forever? its 6 hour sacrifice. 🙁
i thought it was unheard to eod though?
okay, i only knew dont put theata in it 😄
I'd try another internet connection to be sure it's not that.
I tried, bro, with a different internet connection, a different computer, even on other accounts my game works, but it doesn't work on mine...
You may need to reset the profile to fix this.
I'm level 43 bro, I've played over 60 hours since the wipe
hello , anyone cant get a verification code in luncher?
what email provider?
hello everyone, the game is not downloading. What should I do?
its fine got it , Thanks ❤️
it came a little bit later right?
just wanna know, how you solved it 🙂
It comes later yes after ~ 15min but i was using different account not main one.
The main one directly logged in.
And it is a hotmail
it should take about 10 minutes max
So I have a networking issue with specifically Arena. Connected to North American servers only with no background network processes I get 200-400 ping and disconnects with major rubber banding and hit register issues (Entire magazines not registering known because of end screen damage display) on every game mode. Mexico it is the same. This prevents me from playing Arena. On regular Tarkov this is not an issue and lag is short lived or sporadic. Low ping with no packet loss and good hit reg is the norm on Central Tarkov Servers which i have selected. I have tried redirecting DND to cloud flare. google. Reset router, watch network processes, check congestion on other devices and disable other devices with internet. Nothing works. Any help?
Is this because Arena has more network demand that i can't meet with my poor internet? (Rural)
Hey there! Have you contacted the support team?
I have not, Where would I do that?
I looked over the channels and did not see a support channel
Guys where and to whom I can send the profile of the rage cheater or except the report button no one will help me in any way? )
i have video and profile
You can do that via the launcher. Please provide all the possible detail in your ticket.
Hello! Please hit the report button next to their nicknames.
alrighty
it's NSFW.
Please do not discuss it.
I said not to discuss it. Future discussion will have mutes. @vestal pulsar
yo does anybody kno why for Labrynth quest line I cant advance the quest line? i finished the quest before "forced alliance" but forced alliance wont open for me?
it hasnt dropped it says 1.5 hours its been weeks
my friends trying to install how does he fix this its stuck on caculating time how does he get it off of that
this can take up to 30 minutes be patient
just for it to start?
yes
why do my fps drop so much when looking at the center of the map ? Like 40/50 fps less, its not normal. I get it less fps like 10 or max 20 but 40??? Also just looking at the center? Not like being in the center which would be normal just looking at it wtf....?
3070ti, Ryzen 5 5600, 16gb 3600Mhz
@hazy wing report bad names ingame not here
I am actively in a raid right now and my body is stuck in the wall. How in the world do I get out of this?
alt f4 and rejoin
otherwise you're stuck
To anyone having the same problem, I changed to a Gmail email and it works!
what was your email provider first?
Microsoft (@Outlook.com)
how long did it took to change?
24 hours, though I requested through the website (I can login with 2FA there but not the launcher).
By 2FA I mean the authentication phone app method, launcher forces the email authentication code.
i see, thanks!
Np, hope it helps :))
hey guys I am new to the game and was purchasing a bunch of armor because it wouldnt let me bulk buy for some reason, it gave me an are you a bot test and I didnt know what the item it asked me to check actually looked like so I just made my best guess assuming itd let me take it again with an item I know but instead I am just banned. How do I fix this
I dont see any in game support tabs and I went to the website but its fixed issues, I cant input my own problem.
anyone else just have server connection Lost?? me and my entire group all just d/ced at the same time
anyone know how to fix not getting the authenication email to log in?
There are potential solutions in the pinned messages, however the most common one is to just try again another time
thank you I guess more arena breakout
So I just redownloaded arena again because I wanted to play some pvp, why do all of these people have the lvl 3 armor cqcm mask on their scout class but I can’t put it on mine?
probably need to unlock it for you characters
I already have it from the “battle pass”
But when I put it on it says incompatible with class and I can’t play with it
why when i try to boot the game it says Cannot launch more than one game at the same time
Close the game via the task manager
that didnt work
Restart your system
thanks
Does the ice cream cones task unlock purchasable 5.45 60 rounders?
hey all, question for you, (or ideally a dev if they see this).
i recently sold my pc tower, and now only own Macs. I was wondering if there was a way to get the game running on macOS , as all the ways i normally run PC games get stopped by the anticheat. I've tried parallels and Crossover (wine). I'd love to keep playing the game, as I never got much playtime. Thanks for the help.
Only Windows is supported
Virtual machines are not allowed and won't work, and only windows works.
You'll have to make a partition or another drive and natively boot into windows.
that isn't possible on apple silicon
bootcamp?
bootcamp doesn't exist anymore. only on the x86 macs
Then unfortunately you'll need a windows based pc to play.
the only way to emulate x86 on apple silicon is a VM running through the rosetta translation layer
or a native build
the game is designed to not run in virtual environments
it's easier for cheaters if VMs work
gotcha
For sew it good 2 do I need to have the plates included?
I literally have this
And its missing a backplate but it wont accept for 50 durability
take the plate out
the durability is to high then its more then half
I thought the plates could count towards the value? 😮
Did you ever get resolution on this? I'm also having an issue where my scav loads indefinitely. I started my PVE profile probably over a year ago but never really played. Now today when trying to play, I cannot load into any raids with the scav. PMC is fine.
My game usually runs somewhere between 18-24g of ram when in raid
Are you running high settings?
You could adjust settings within Nvidia to optimize the game toward lower end spec
Could just be a RAM issue then
That wont fix your issue i have 32 gb ddr5 and im constantly crashing
Its so annoyinh to because iits always when im scaving pulling up to an extract inventory full
Im sad, three runs 2 crashes and exfil camped. but about 15 since i downloaded it 2 days ago
im reinstalling to see what happens on another drive but i know for a fact its not my hardware
i downloaded launcher on my c drive and installed game on D drive im hoping putting them on same drive with a fresh install will fix.
cheats. its common on lots of cheats now they run inside a virtual environment. so i imagine thats why they dont
fudge
if you find solution please dm me ill do the same. ive become obssessed with this game but these crashes make it unplayable. GL getting it resolved
yea mines unity error as well
how can i report rage hackers who are streamers?
There's a report button on their in-game profile
Same. 27 max i think
Report them the normal way then look up 10iqs discord or youtube and tell him the name. He has emissaries that can get people banned quicker at times
He also does streamer investigations
Copy the build shown here https://escapefromtarkov.fandom.com/wiki/Gunsmith_-_Part_6
Your weapon does not match the specifications
What is wrong with the build? At first glance it meets the stat requirements and parts
Aside from Mechanic asking for a Fortis Shift grip and this weapon not having one
It’s your foregrip my friend like I said in PVE chat
Like the quest description and the wiki page both tell you to use a grip and you’re not using it
I wonder why it won’t work
It tricked me too they’re similar looking
Oh yeah it is, it looks so so similar but it's not
Someone aware of a bug so partisan cant be hit while he is running or in general ?
the game thought i was a bot and i just got banned from the trader and flea market
i was just doing my mechanics gunsmith 1-5 and i just got banned
Hi guys. Someone enter into my account and change mail and password, I have all the proof of the changing. I already sent an email to the support, do you know if there is an easy and faster way, maybe through discord? I’m scared that some kind of cheater can make my account banned (it’s an Alpha account with Unheard edition)
no. wait for support to reply
Just have to wait it out, next time just take it a little slower, if you buy to much to quick you are given a captcha to do, and if you fail it or click off it you get a temp ban
oh that makes sense
There is a huge issue regarding the network attacks ingame which lead to high ping and DC's . The underlaying Client is not save to use at this point .
does anyone know why i cant reset my game progress?
the option is there but i cant click it
If you've just started, 30 days or something of the sort // if you've recently reset, same deal
i've never reset and i've had the game for almost a year now
And you don't meet either of the criteria?
Your wipe hasn't started in the past 30 days?
Nope
When did you create your PMC this wipe
i dont play pvp
You're... trying to reset your pve...?
Try in anon tab, Cntrl+Shift+N
not wanna download , some time cancel self .
Whitelist on windows defender, relaunch admin
Restart your computer
yea and stuck back infinity loading and cancel self
Did you do both of what i've said?
Whitelisting on Windows defender and launcher launcher on admin
lol
....
scav?
yes
only PMCs can start a raid. Scavs can only join, when a raid is ongoing and enough slots for scavs are free
alr
and everyone wanna scav rn
why cant I sell this to ragman?
repair it
costs 300k to repair
shits broken
do I just sell it to fence then?
only way or use it
guess you know the choice 😛
o7
i got all my medkits 100/100
it shows this error every time even after restarting and lots of retrying
One of those are used up or have a bad hp value as the error suggests
so its like 99.9/100?
also i tried to give her the medkits one by one and it show the same error every time
possibly yeah
so i have to find new 5 medkits?
therapist weekly quest is bugged, where u have to turn something in
bugged for everyone
oh
still waiting for a fix...
how do i unlock the new questline for the access cards?
do you mean the simple terra group lab access card?
I can't load into a PvE raid for some reason.
I'm trying to load into customs to check my fps and how stable the game will be, however I get to around 50% in "Loading Map" before the game either freezes for 15 minutes or gives me an error, forcing me to quit. I can try to rejoin the raid however the same thing happens. Anyone know a fix?
yes
@slim spruce do u know how
checked tarkov wiki?
just google tarkov wiki labs access card
im taking about this @fast tiger
checked tarkov wiki?
Just google
tarkov
Labrys access keycard
why is this not fixed yet ffs!?!?
did you check what is the requirement for the quest? did you do the previous task?
BTR bugged on streets?
I transferred items with rigs and none of the rigs / items in that particular raid came.
Tested with items only, meds/barter items and it came before the delivery for the rigs / items. (I played mutliple raids before that i transferred items with rigs and none came_
it doesnt say
thats why im confused
did you do the previous task?
not much to explain, you used your only one
the website and email
no you can do higher if you want
just change it to be hihgher
that is not good it's none
that is why you're crashing
it would say system managed if that was so
custom 16000 min 25000 max
that is the exact opposite of setting page file
yes and reboot
anyone else had a problem downloading tarkov where it tells you theres not enough space on the drive where the bsg launcher is even though you chose a different drive for downloading the actual game
in the launcher settings change the temp folder to be any folder on another drive
ill try it out
like D:\TEMP
do i just have to put it on a drive that has enough space?
yes
hopefully it works ill try it out in 20 minutes because arena is downloading right now and i cant pause it
thanks man it worked : )

anyons know why this is happening? when i try to open tarkov launcher
i havent played in a while and when i went to log in it was supposed toi send me a verification code to my email. Ive tried almost 100 times now and ive gotten 0 emails. I just registered a new account with a different email and got sent emails to that one but not my old one. im really stumped at this issue ive never heard of this happening.
download and install .net framework 4.8.1 https://dotnet.microsoft.com/en-us/download/dotnet-framework
will that fix it?
these?
4.8.1
do i download runtime or dev mode
runtime
is boiler room co op bugged on customs for anyone else
it says i have it already
open cmd command prompt as admin and run "sfc /scannow" no quotes
this scans windows for corruptions
do you think this might of happened cus i tried to install battle field 6 cus i heard there were a weird anti cheat on there \
maybe that messed it up
\
reboot and try the launcher again
so the last 5-6 times ive tried to scav lighthouse my game has crashed without fail when loading into the raid, any advice?
By reboot do you mean restart my computer if so I did and it's taking a while to load so I'll let you know once I can
yes
no change
what should i do now\
are you on a modified windows version? And when did it work last?
i dont think im on a modified windows and it worked last night
in windows uninstall list uninstall all C++ runtimes, reboot and then install the new x64 one here and reboot again https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
where do i go to uninstall those\
Idk wHere to find c++
start > type add or remove programs
do i uninstall all the c++ ?
yes
Hi, not played Tarkov in a few years, when i try to log in on the site I get asked to enter verification code but its not sending to my email, any ideas?
wont let me uninstall these 3
Guys, today i opened the battlestate game launcher and open a captcha window, i click to verify then came a load for few seconds and open again to verify. someone know how to solve this ?
all of them yes
these 2 wont uninstall
how come?
What did you do on your pc yesterday between when it worked and before this happened?
installed battle field 6 open beta and tried to launch it and it didnt work then i went to sleep
https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d run this troubleshooter and pick each of those as a trouble one and it will fix it.
The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs.
install this?
I guess you can just ignore those two entries then.
Install the C++ x64 package from above
ight
theses ?
x64 one
yes install it
do i click repair?
repair
ok did it
reboot and try the launcher
it works
ok great
should still restart tho
no need
Can someone help me my new pc has a 5070 and 7700x but is running fortnite at anywhere from 25-30 fps, and I'm not sure why. I feel like it should be a lot better.
fortnite 😬
I'm benchmarking🙏
Did you put your HDMI/display into your motherboard or your GPU....
GPU I'm slow not stupid
Hey man gotta make sure 🙏🏻
Fair
got expo enabled?
What's expo? I'm slow😭
in bios, EXPO - or whatever the intel version is called
memory timings
DOCP etc
Ohhh maybe? Not sure
Lowkey dont like messing with bios just in case but I can check
Uhhh
so Why cant I buy anything from traders?
It just kicks me from it every time I press traders
you might have accidentally failed the captcha, wait 5-10 minutes or try restarting your game incase its a bug
Has anyone tried to log into the website anytime recently? My friends and I are trying to log in but the 2FA code is not sending. All i can find on google is a lot of people talking about the same issue back in 2023.
I have a friend that just can't get the email verification code, he has checked his spam too and tried multiple times to get it to no avail, anyone know a fix?
Same here. I finally convince my friends to play and they cant log in 😩
I am guessing it will just be a temporary server issue
So we're gonna try again tomorrow
For fishing gear can i use the Ov-sv98 for the quest? Lost all my green ones and grinded to jaeger 3 just to buy the gun chassis to have a few more attempts mainly cuz players keep camping the spot
Having issues grouping with friends on Arena, any ideas? They aren't appearing in the squad lobby, or they don't get invites etc.
is anyone else having problems with the 2fa verification not sending to there email
yeah you should be able to use it
Everytime i start loading loot and about to load in my game crashes and sends me a "your game has been terminated" screen? any fix?
wtf
find body armor repair kit
anyone having problems with tarkov crashing their pc where the pc reboots every so often?
its been happening to me for 2 wipes now and im over it. makes me want to stop playing. someone please help
ive tried everything to avoid this
it crashes at the worst times
what are your PC specs?
Done, sorry
Finally, I had to upgrade my i9 9900k to Ryzen 7 9800x3D so I could play as smoothly as I used to.
First, I had an i7 7700k GTX 1070
Then an i9 9900k RTX 2070 Super
Now, an R7 9800
nice
Yes
i am not getting confirmation code sent to me
what email provider?
follow those steps
https://www.escapefromtarkov.com/support/knowledge/431
i am so close to getting the account back
finally after a month
is a month average time for getting an account back after hacked or is that fast?
seen people waiting moths here for sure
also depends on how fast they can provide evidence
happy for you, have fun in hardcore wipe 🙂
hotmail
follow steps:
https://www.escapefromtarkov.com/support/knowledge/431
already followed, and emailing, get no response lol
what email adresses did you put on whitelist?
ignore the link and follow the steps in the message:
#community-support message
how long have you been waiting the a email with the code
PVE: trying to turn in ALU Splints for a weekly. Getting a "bad resource" error. anyone seen this one?
Therapist weekly where u have to turn in something is currently bugged for everyone
ok so reroll probably? thanks!
yeah
hello is there anything i can do to make my game run better ? i have 2060 super RTX from geforce, 16gb ram, and my game runs okay but i would prefer more fps, i have around 60-80, and some frame drops. are there any tricks to make it run smoothley ?
XMP profile in Bios maybe to let ur Ram run faster
no clue what that is, imma google it but thanks tho, ill see
when you boot your computer up, go to bios and look for XMP or EXPO profiles for your ram and switch it on
@bronze tangle what cpu do you have
where can I file a report that my account has been hacked and the email changed so I can get it back?
I am literally at the end of the process of the same exact thing
gimme one sec
because my account was hacked and email changed and now I cant access my account because the email that it was changed too is no longer active and i cant recover my account
support@batttlestategames.com - email them about it. They will ask you all the info about your account and have you prove that you bought it
they froze the account once i gave them the original email address and some other stuff
yea I even bought eod so this sucks
its been a month and Im finally at the point where they asked me what I want the new email address to be. So i know that this is end and i should have the account back
so just expect quite the wait then and try to find the receipt is what im hearing
which I bought it a long time ago so that might be hard to find
amd ryzen 7 3800x 8-core
they will want a screenshot from your payment system
not the email confirmation ones
I sent them a bank statement and it seemed to work
thats gonna be hard to find because I dont remember how I paid for it
it was years ago
this isnt the first time its happened though
i have no idea
random link?
I havent touched the game in a hot minute and decided to pick it back up and when I tried to log in my stuff was changed
no I dont click random links
this isnt the first time its been someone russian too
goodluck tho 🤞
i better get it back or im out $150
yeah i literally just got the game too and it got hacked a week later
i was lvl 9 on pve
😢
did you enable EXPO?
anyone know what to do? i bought EOD 5 years ago... had 2fa never had any problems. i had a data breach and woke up to my tarkov account with a different name and stash loot and my emails have been deleted and he changed the email to my account... ive emailed bsg and nothing. any tips?
That is all you can do, email support.
fellas, i'm getting insane stutters when loading into a raid, going into the menu or pressing the settings. Nothing seems to be at 100% either on my specs so i don't think it's the hardware. I'm in fullscreen too. What i do notice is that sometimes i get the packet loss icon when i do stutter hard ingame. usually always happen at the start. 7800x3d 32gigs 4800mhz 4070 ti
any reason your ddr5 is at base speed?
weird crashes back when i got it, i think i can try increasing clock speed, but that shouldn't be the issue no?
32 gigs should be more than enough no?
depends on several factors
things is, this is the first wipe it has done this
nope not yet
How do i reset pve without resetting pvp? I am on the website, went to reset, but am given the 2FA page - I am nervous if I put in the code itll wipe both or the wrong one. Is the reset selection after the 2Fa?
now to wait a month for mine to be fixed
Is there a way to force connect to a specific server in a region?
US West has a 170 ping server and a 280 ping server, is it possible to connect to only the 170 ping using a VPN or something?
you're in Aus?
Yup
you should see the Aus/NZ server in #regional-communities they can help with this problem such as what VPNs to use.
They all deal with it
Ah I'm already in it, I'll go check there, thanks
You can choose which one to wipe 
Hi. I want to buy escape from tarkov and im in Saudi Arabia. Will my region be Europe or (other) and if it the latter will it affect the servers or not? Like do i have to buy the eu upgrade?
Please see here for information on game regions, it does not affect which servers you can play on, just which region the game can be played from: https://www.escapefromtarkov.com/support/knowledge/356
Thank you very much
other, but eu will also work, whichever is cheaper
you can upgrade to eu for about $10 usd
Ah that what i was looking for thank you very much
Because im afraid to be put into dead servers or bad ping 1s
you can connect to any server within 200 ping
There are middle east servers
dubai and middle east
That is great to know! Now i can buy without worry thank you very much
Hi Armafox! Thank you so much! Here are my specs
dawg the email associated with my tarkov account got deleted 😭
Everytime i start loading loot and about to load in my game crashes and sends me a "your game has been terminated" screen? any fix?
hi @fast tiger i sent the specs 🙂
GPU?
have the devs mentioned anything about crashes and performance this wipe? i can barely play any map now without a good like 70% chance of crashing in loading where as previous wipes i very rarely if ever crashed even on streets
even my buddy with specs way better than mine has had crashes that hes never had before and its pretty annoying
what are your specs?
3070 ryzen 5 9600 32gb of ddr5 ram i use an SSD for storage the uh n.2 one or whatever its called and my buddy with the same crashes has i think a 4060 and a way better cpu than me
as some additions i use to run the game on high settings with no crashes decent frames, now in an attempt to avoid crashes ive dropped everything as low as it can go
and it still crashes?
yes on every map way more likely to crash on pmc only ever crashes on the loading phase beforehand and typically it crashes with no error but twice now it has crashed everything on my computer except for tarkov itself ive tried reinstalling and even putting it on a different drive but so far nothing has decreased the crashing
hello im having some trouble lately with ragman and that is when i sell items on flea it doesnt let me recieve money and when i check it says its already recieved this keeps happening is this something i can fix?
is your GPU driver up to date?
yes
i have 0 issues with any other games its only this one
guys i have a question i accidentaly bought arena instead of eft ho do i undo
There are no refunds for the game unfortunately
@velvet tapir I got him. Next time please use #discord-mod-mail
@fast tiger here you go!
Discord's issue.
Lickitnerd same dood what is going on says awaiting endpoint
Welcome to Discord's home for real-time and historical data on system performance.
looking for some help with an eft error message that has been giving me issues since the end of last wipe, i get kicked every time about 10 minutes into raid and all i get is "could not verify anticheat, please restart game" ive tried just about everything other than factory resetting my pc.
anything strange about your pc?
firewalls, antivirus
weird isp
all disabled, i havent changed anything about it since i built it
you tried reinstalling battleye?
yessir
the install.bat in the battleye folder, as admin?
yessir about 3 times lol, completely removed tarkov and battleye as well and reinstalled fresh
it says "could not verify" or "anticheat connection failed"?
could not verify
i just changed a little im running with my buddy to test it again, ill ss the error when/if it happens
make the launcher and 2 game exes run as admin in properties > compatibility tab
done already
what firewalls or antivirus do you have?
just factory windows
never seen this specific error, that is new for me
is it in the battleye console?
or from tarkov game?
i apologize, it does say connection failed
This error is either an underpowered pc, a strained internet connection strength or an improper internet connection type known as dual stack lite from your isp
weird, ive been playing on the same pc for a few years and havent had this issue until the end of last wipe. anything i can check
this type of issue with dual stack lite tends to happen out of nowhere
but also the computer minimum specs can also increase
im good on the pc side, it might be an issue with this dual stack lite, can i fix that or check somehow?
if that is the cause only your isp can fix this for you
you'd have to ask them to switch you to regular dual stack
i get this error when i try to buy arena:
Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support. Error 3032
help pls
is there a way to upgrade someone from eod to unheard
as a gift?
cuz i dont want to just buy a whole new addition to send them
just a code to upgrade from eod to unheard
is there a way?
i'm in europe yet european server pings are way too high :
ill have to contact them after work and see if thatll help, thanks man
@fast tiger small bump 🙂
i love your oc btw
i tried to buy arena on a fresh account and it works perfectly
did my account get shadowbanned from buying stuff or what?
anyone have horrible progressive slowdown in Arena, but Tarkov runs perfectly?
ive got a good computer too, 4070, i7, 100 gigs ram
But I'll get less than one fps by the end of a match in Arena, but at the beginning its perfectly fine, and tarkov runs perfect
Hello there, looking for some login support if at all possible.
Contact support: support@battlestategames.com
hello, could anyone help me with information on loggin issues on the tarkov website? it recongnises my email and password, but I never get the mail for the 2ffa, I've tried everything and contacted support but to no avail. would love some help thanks 🙏
hello, can anyone help me with error 228? I can't upgrade my inventory to level 3 because of this error
anyone know how to fix anticheat disconnect after approx 5-10min in raid?
is your GPU driver up to date?
also could you check XMP profile in Bios
why does my flea rep keep getting reset? its ~350 and every now and then it sets to 0 and i cant make any new offers
Hi. I keep trying to buy escape from tarkov but getting 1058 error. And PayPal won't let me sign in. Is there any esey way to buy the game? Like is amazon pay good?
I cannot give quest item to therapist for weekly task, i get this error:
(they are 100% durability)
bugged for everyone rn
weekly therapist quest where u have to turn something in
when you play are you fine?
everytime support@battlestate asking something for recovering my account, it takes a week them to reply to me. this time they ask my new email adress. its their 3rd time replying me . i have to wait sooooo much just for a reply so annoying 
Hello! The support team has a lot of tickets to reply. Please be patient with them. They'll reply and do their best to help 
why am i banned from flea market? i cant open traders either
wait 10-30 minutes
whys it happened tho?
you skipped the captcha
anyone know why it takes so damn long for a confirmation code to login takes so long to be emailed out
Hello, I bought a new headset (logitech g432) and i didn't have much issue with audio with tarkov itself when I turned on surround sound but with tarkov arena everything is quieter. Can someone help me out? Even without surround sound it's quieter.
can you lose loot in practice mode? (im new to the game, so apologies if this question seems a bit stupid)
I don't think you can. you mean the offline raids right?
I need help... just got a new PC and I am not receiving a verification email. I've tried multiple times even resetting my password. Anyone know what I need to do?!
i am in the same boat
these developers just suck ass
Typical LOL
been a problem for 5 fucking years now and they just pawn it off as our fault lol
its completey random, gotta wait every 20 30 minutes lol
Literally bought this new pc to play tarkov 💀
no it's like the firing range, nothing is lost
nor gained
will more RAM make it faster for me to load into maps / have better performance?
As it is now, I have to reconnect to raid to even load in
if the cause is high and overflowing ram usage perhaps
what is your ram usage in a raid? alt tab and check task manager
Then yes it would help. But before that we can try adding page file which should help.
Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10
what does this do?
my SSD only has like 30GB space left
can i use hard drive space? or does it have to be ssd space
how much space should i add to it
cus i only got 30GB storage space left on my ssd, do you think 10gb would be enough to add?
16000 and 25000. You'll need to make space
Mkay
sorry about all the questions, but could you run through what this does again
uses ssd space to help ram, one of the most common fixes for this game's ram issues
If I do this now and install more RAM sticks into my computer tomorrow, is that fine?
or will there be issues
sure. I'd undo it to system managed tomorrow when you have more ram though
alr, will 16GB more physical ram make the game run fine?
again, sorry for the questions, i just dont know too much about computers
yes since your problem is lack of ram
my PC is using 90% of its ram rn just having the stuff it has open lol
Will this computer set up run tarkov butter smooth?
Part List - AMD Ryzen 7 7800X3D, Radeon RX 9060 XT, Thermaltake The Tower 600 ATX Mid Tower
it wont have any issues
just dont buy a windows key if you already have a system with windows activated
Fair point. Thanks
do i keep eod bonuses upgrading to unheard (for example btr call in item)?
Yes you actually get all common bonuses between both editions, more than just regular unheard edition.
im having an issue with my game and i dont know how to fix it. I have the base game of EFT and have been playing it fine for the past weekish, i just bought arena today, downloaded and played it for a couple hours but now I'm trying to get on regular EFT and it keeps trying to launch EFT Arena.. but it wont fully launch just sits on eft arena launch screen
ive tried launching as admin and i restarted my pc and neither of those worked
thanks, still heisetatinng though
This is caused by installing both games to the same directory. Please reinstall both games to different folders.
Hi. I have a r5 7600x and rx7800xt and my fps is around 90~110 in woods but 56 in ground zero and streets. How can i fix that?
I have a 4080 super , and a 7800x3d and ddr5 ram with ssd, and I still somehow get even 40-100 frames on streets I have low texture mode I have no idea what happened last wipe was better Can anyone tell me whats wrong?
I purchased the edge of darkness edition like late 2023 and I am trying to download the game but it is sais I dont own the game. Anyone know why?
Would 32GB DDR5 ram total be enough to run tarkov kind of smoothly? since ram seems to be my only issue right now
write to support in launcher
sounds good yes
Usually this means you're on the wrong account.
I tried my other emails and only one worked
There are only 3 causes of this, 1. wrong account 2. game was refunded somehow 3. the key you used was found to be stolen.
I am confused so I did just end up emailing support
yes a ticket on the website is better
ok
do you guys recieve what you send out with the btr? just because i havent gotten my stuff
it comes after a while, maybe 30min
uhunm
yea well it was 8 hours ago
readdy to release
Sorry, I got in the BTR after you and took the items
I have a 9800x3d 32gb 6000mhz ram and a 9070 xt but when i shoot i drop to 20 frames anyone know anything
see here for the solution and please check the box saying you have nvidia: #community-support message
omg thank you so much your the goat it worked
anyones game running a little more shit than usual?
just upgraded and my game is running overall worse then before
What did you change?
3700x to a 7600x3d
I know it's not like a huge overall or anything but I would expect to be running at at least the same level as before, not worse
So you would have got a new motherboard and memory also, I would check to make sure you have the latest BIOS version and make sure your RAM is using DOCP
I'll need help with that
PC is being restarted/letting cool off for a minute
updated a few settings to help optimize performance, get booted into tarkov, ready to hit a streets scav to test how it runs, immediately gunned down by 3 men
Why am i getting so little fps on streets like 60-70 , I have 4080 super, 7800x3d 32gb ddr5ram what can i do to boost it other people my rig getitng more somehow
Ensure your BIOS and chipset drivers are up to date, make sure XMP/DOCP/EXPO is enabled in BIOS for your RAM, enabled ResizableBAR and go through your 3D settings in Nvidia control panel and optimise for performance
I did all of that today
Updated bios to latest verison
EXPO turned on everything ultimate perfomance
I get like 200-300 fps on interchange for example
but streets is just a livng hell
and I cant do shooter born with this low fps
low texture mode for strets
I changed it from fullscreen to borderless now getting like 90 average but still wtf
I have a 5800x3D and a GTX 1080 and my performance is around that at 2560x1440
Around 100 is about what I would expect for your system without using anything like ReBAR/AFMF, the latter you can't use due to your GPU
Whats REBAR AFMF?
Resizable BAR
You can't use AFMF as you don't have an AMD GPU
??pagefile
You can do this to use an SSD as more RAM, it's slower but it gets the job done
Uncheck the box at the top
ty
I Found a game that is using tarkovs sound effects, who/where do I submit the relevent information to
just followed the steps
ive encountered one hell of a fucking problem,
trying to load the game so i can run with my buds after i just reinstalled the game, but! when ever i try to launch the game, it gets right to the loading screen when its fading in to the city picture and then stops and sends me back to the launcher, any idea?
if anyone can help, please do
found the problem, trying to fix now
i have a problems with my permissions to set limits to chats ive tried everything
What time should it take to receive items that were sent to hideout during transition between maps? It's been 15 hours for me already, and still no messages 🙁 There were tons of ammo and Reshala's golden gun for quest
ok thanks, will keep waiting 🙂
Can you take the BTR by just waiting for it to leave? or does it kick you out if you dont pay?
It kicks you out
For performance should we have automatic ram cleaner and only use physical cores on?
I get an "authorization error" after each raid before i get to the end of raid screen
help?
the game freezes for 5 minutes and then gives me the error
just checked, my virtual memory is already set to 25600 MB...
Should I turn it up?
how much ram do you have?
16GB physical, 25600 set on virtual memory but managed automatically
??pagefile
in the past people with 16GB ram had to set pagefile to 32 - 64000 to make their game not crash
it helped maybe like 20 people overall
for that u have to have 64GB ram free on your drive, where tarkov is installed
I'm getting another 16GB added today
ah nice
can this be a temporary solution until then?
it can
I have tarkov installed on my hard drive, not my ssd
do the pagefile thing wherever tarkov is installed
i was told that increasing vRAM on a hard drive makes performance worse
it does. but as i understood, your game crashes right?
crashes when im loading in, not when im in the raid
when im loading maps and stuff, the game crashes or i get "Server Connection Lost" and have to reconnect to actually load in
yep, that exact issue was solved for many people with 16GB ram
problem is, i want my frames 😭
🤷
Is it ok for me to tag someone from BSG crew in here if I have a log of a game where I met a guy that blatantly cheated the whole raid and then said in voip that he´s cheating ?
I just increased my virtual memory by like 20GB, but it still says this. Any idea why?
nvm, just got updated
Hello everyone. How long do I have to wait if I miss a captcha in the launcher?
the survivalist task from jaeger is bugged
it doesnt work
i eat sugar till im at 0 hydration than i look at timer for 5 minutes i even waited 7 minutes and it doesnt absolve the task
You dont use any med items at all right? No stims or healing or other food/drink?
Also..mayo is a cheaper option to get you to 0 hudration
oh
yea i healed in taht time my bad
i thought as long as im dehydrated it doesnt matter
why would healing be a problem?
what map`?
the quest doesnt allow you to heal during the 5 minutes
never heard that
this is how u complete quest. u chill there, suffer and heal
its also not complete-able on GZ or Factory
yes, thats what i suspect. he is on one of those 2 maps
(pve player)
i was doing marathon, and i gave the btr driver several ledxs but he never returned them to me, its been well over 12 hours since
does it usually take this song? i read that he only takes an hour or so
no he shouldve dropped them off hours ago
💔 he brought back half of the stuff i gave him
@primal jewel deciding not to do a deal is not a scam
You can not send bad reviews for such things.
I bought EFT and was enjoying PvE recently, but yesterday, suddenly I couldn't login to my account.
It says "your account is temporary suspended, contact to technical support", so I contacted, but no answer from support yet.
I researched a lot and many people say I need to give up and buy new account.
Can anyone help please... I'm addicted.
I don't want to pay $250 one more time.
don´t pay 250$ one more time
just wait what support replies longer
does it say a time or just for security reasons?
idk... maybe security reasons...? It wasn't detailed.
send the full message here
It's for security reasons, they think it's hijacked.
wtf... i need to go SoT...... why...
secure your email with 2 step verification and make sure nobody else hacked it
support needs to unlock it for you if you're the owner
this happens because they think your account was hacked by someone else
sad ;w;
??support
Support@battlestategames.com
welp, the game just fucked me in the worst way possible
@versed ferry No begging. You can contact support to change your email.
They will require proof of ownership though like receipts.
im not begging and i dont have proof and i got locked out of my gmail
This is unfortunate. You'll need to buy the game again if you don't have proof you own the account.
i can give you my name and gmail will that work?
You'd need proof of the payment method like card or paypal information and emails from those systems.
why did I got blacklisted from the trade?? I didn't trade any items that should not be trade, nor I try scamming people.
keys and backpacks are not allowed
bruh then why the post can exist for 2 days?
I censor all the trading posts, I must have missed yours.
This one was made after your initial warning. There is no excuse.
I demand a chance, as for the first warning no clear reminder of what I shouldn't try to trade. (Also if people can trade FiR ledx from scav, why can I do the same with a MISSION backpack?)
You were instructed to read the pinned post which has the rules in it. There is no appeals for this blacklist.
fir ledx is within the rules as it's a barter item for hideout
but u can't even trade that if not fir?
you can trade a high value item but not a damn MISSION backpack??
Barter items for hideout and gunsmith items are the only items allowed to be traded.
You would know this if you read the rules.
oh then how about ak12 suppressor?
I am just talking about the same category of 'mission related items', you cannot treat that individually
that doesn't change the fact that those posts, lots of them, existed way before I post my backpack trade, you can't say that you missed all of them right?
I do not see any of them as of now. They are not there.
OF COURSE, you just claimed that you've removed all of them YOURSELF
hey, i have an issue where my game wont install. it lets me choose a file path, but it doesnt even start progress. i've tried many things but i cant figure it out
I check them every couple of hours, accusing me of being a hypocrite will not help your case.
You failed to read the rules.
??installissue
If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.
see the above
omg i think its working
then it doesn't matter if I were being a hypocrite (also my argument are justified, except YOU just removed the evidence YOURSELF)
I know I am not gonna 'win' against you with MOD POWER, but I will still make my claim: I don't care if you can see those posts, since you have removed them yourself, but I believe my post removal and subsequent blacklist is utterly unjustified, as you removed a post about 'unauthorized item' that nobody had even noticed, where many posts about 'unauthorized items' that received decent amount of exposure can remain.
But honestly, what should I expect, OF COURSE these rules have double standards, cuz the people behind these rules are double sided.
I did not just remove them, I searched the whole section and didn't find any.
What are you talking about, how can you find them if you had just removed them YOURSELF? Where's your logic?
You're making up things. I didn't "just remove them to cover my tracks" I looked in the search bar and they are not there.
Keep further things in your appeal I will not reply anymore.
lol, then where's your evidence of removal? Maybe my claim has no concrete evidence backing, so do yours.
You should have listened to the warning to follow the rules if you didn't want to end up blacklisted
also since alt accounts exists, it doesn't really matter if you guys remove my blacklist
You will be banned if you use an alt account to circumvent it
whatever I can still give/donate those mods in main chat anyway, and if you guys remove those posts, that means you guys don't want a community of helping each other, which in turn also defeat the purpose of that trade page, since you guys don't want a friendly community anymore
You can't, trading outside of the trading channel is against the server rules
but I am not even trading anymore, I am DONATING, unless you consider a one-sided giveaway a trade (if so I recommend you to read the dictionary, just as I should read the rules)
Boosting violates the TOS of the game, so to some degree that could get you in trouble depending on what you're giving away and or how much you're giving away
also since many unofficial discord servers exist, I don't really need to trade within this flawed system anyway
Okay
so helping friends was always against the rule? then I guess you guys can ban all non-solo players. at that point, might as well close the server
Depends on how much you help them with, it certainly can yes
I am sorry, didn't you just said boosting is against the rule? In such case, teaming itself is already a boost! Helping friends is a boost! There's no such thing as maybe. Like if I steal a dollar from you, then the act can't be denied regardless if I receive any consequences.
I guess these people nowadays have no sense whatsoever
The line is blurred, playing with friends is not the same as boosting, I very clearly said it depends on how much you're helping them, like no one is going to look twice at someone helping a friend open a door for a quest, but if someone is going into raid and dropping thousands of rounds of meta ammunition and lots of class 6 plates, that is going to get them banned, because it's against the rules of the game
hey, what are the chances that tarkov messed up my files with another players and somehow im playing their character?
DId you accidentally click PVE zone?
ok well it has
One for PVP, and another for PVE
If you believe that has happened maybe you should reach out to support
cause my account should be like level 70 with a near max hideout and around 76 mil, but now its level 16, with 1.5 and barely anything to the name
and another this, the name is empty
As I said, if you think there's an issue you should contact support
like its literly the name Empty
sure whatever you guys got the final say anyway 🙄
No actually we don't, the developers of the game get the final say, we just do what they tell us to do as it's their server
And the game rules need to be followed here as this is the official server
So when you ask me a question about boosting, I clarified it as much as I can
i have a problems with my permissions to set limits to chats ive tried everything
#community-support
...?
im trying to set a limit to the call of 4 people max but im not sure how
i tried going through the steps making a new call it Says i have no perms
#lfg-info and you must create a new one
Hi I was thinking of upgrading my GPU currently i have R 7 5700X3D cpu 32gb of DDR4 ram and a RX 6600 and was thinking to upgrade to either a RX 7800 XT or is the RX 7700 XT good enough?
your bottle neck is the cpu. i had a rx7800xt. and its way faster than my 5800x (with 4,9 mhz)
so upgrading the GPU will not get me frames?
or at least allow to play higher graphics?
more fps no. maybe higher graphics if it doesn't interrupted your cpu
how much fps do you got
like 35 FPS every setting is Low
Thats not normal. So you wartched a guide for FPS performance in YouTube?
Anyone else having trouble getting 2fa codes when signing in with hotmail account?
yo looking for some chad looking at my overall settings cuz i feel i am getting lower frames than i should on my rig, much appreciated
🎩 Join The Discord! https://discord.gg/EYQmYejx7U
CORRECTION: I did not mention MIP Streaming in the video! Its been neglected for so long that I honestly forgot to include it when I was recording. It used to be valuable for VRAM issues, but it still malfunctions with loading textures and does not really look like its functioning properly. Fo...
anyone have the key to the champions room on customs would much appreciate it please DM me
im having Two-Factor Authorization confirmation trouble im not getting a email
Im trying to log in using the launcher, but Im not getting any mail with the code
Chat Am I cooked?
That is gonna be expensive.
Do you have a blue blood or xtg injector?
Nope, and I didn't have money to heal it after raid
Are you sure? Cuz I died in raid and it didn't heal
You probably don't have enough roubles to heal it
have this error after downloading game anyone know anything. warning game launch impossible because the files integrity is compromised repair required
It means there's something wrong with your files. Completely delete everything related to tarkov and reinstall
start the launcher as admin and verify files/repair as it says
that didnt work
white list the launcher an game folders in windows defender, reboot and reinstall
@lost fractal #discord-mod-mail
Hey umm, im looking for help from a staff member about the website shop on expanding my stash, I expanded it fully completely when i bought the biggest edition game I could, did the developers increase what we can purchase on the store stash upgrade? does this photo look correct? I think it shows I purchased the max back then