#community-support

1 messages · Page 289 of 1

vernal cedar
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Hi, could someone help me out? Im Trying to login into the tarkov website but when i select login the screen redirects me to a blank black screen. I'm not sure if this is just happening to me or if its a wide spread issue with the website as well. I cant even open a support ticket because it redirects me to a blank screen to what i assume it wants me to do which is login.

spiral pasture
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having the same problem

vernal cedar
# spiral pasture having the same problem

okay yea, i deleted my game because i thought it was corrupted since i couldnt login in through the launcher so i went to try to redownload it, but i still couldnt login

unique fulcrum
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use an incognito window, it worked for me

slim spruce
tidal coral
#

got 32gb of ram now thanks yall, trying it now- seperate issue, occured both before and after: Loading into a scav match on customs, i get an error and have to re-load in. This does not happen on reserve, and i have yet to test on other maps. I have verified game files too

tidal coral
#

ill give a reply ping on our next scav if thats cool

rare swan
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Do you think the game would ever make it to cloud play using something like GeForce now don't have a PC to play but would love to. Just curious couldn't find any info if it's been talked about at all

slim spruce
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i don't think tarkov will ever get to a cloud based system

tulip gust
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how to fix the 100% loot pools bug>

mint aspen
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Ok guys, let's say there is a raid on ligthouse. 4 PMC's connects to the game. Three of them kills each other, the last one dies to rogues, so no more PMC alive, does it mean that this particular game ends with the death of the PMC or it goes on until timer runs out like other games ?

unique fulcrum
#

Why is tarkov disabling my mic on discord and how do i fix it?

tulip gust
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how to fix the 100% loot pools bug please help

timid lintel
mint aspen
lunar halo
#

So my tarkov is consistently crashing on lighthouse, but here's the catch... it's only when I enter the lighthouse building.

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Runs okay otherwise but I'm not able to meet lightkeeper because of it.

valid jacinth
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im trynna buy unheard rn but it says i tried the same card to many times and now i cant use it, so now i cant buy unheard somebody help me fr

spice swan
deep path
#

has anyone else been having constant stutters especially on customs if so anyway to fix it somehow ?

silver obsidian
#

I cleared my browsing data on my browser and re-signed back into Discord and it was fine

slow violet
#

can someone help? i'm having trouble installing the game from the launcher

noble hatch
#

Why is it Chinese or whatever?

exotic tangle
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i cant login help!

unkempt crane
# exotic tangle

Clear your cookies/cache for the website, or use incognito mode

exotic tangle
austere tide
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why does the game make my pc crash every few raids

inland rock
#

is there a upadte happening?

inland rock
dapper pasture
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what happened?

lone saddle
#

is everyone having issues

dense pagoda
#

5 hour update

plucky ether
#

bro

dapper pasture
lethal plaza
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Hey guys, what has worked for me and others is going into your chrome setting and clearing all of your history cookies inclueded it worked for me back to back

torpid mesa
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do anyone know how to submit translation to bsg? Today's update have language fix which should be done when the new things(item, quest, any text) added

pure tapir
weary sluice
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i did the mb size thing but i still get memory leak can anyone help

west bluff
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i need help with this too

runic apex
#

Hi, is there any linux manuel which i can grind into?

void horizon
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so is ther a current workaround link for the game download or?

slim spruce
void horizon
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For downloading the current patch that is

slim spruce
#

but why?

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If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.16.2.0.35665_6cb7250b-efad-4a92-894c-6da41d49b891/Client.0.16.2.0.35665.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.2.8.0.35672_176bc6c8-1745-40f9-b8ba-89197cb375f9/Client.0.2.8.0.35672.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

slim spruce
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ideally there's a fix for your problem other than that

void horizon
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i have 2 setups, for some reason on the second one i can actually never download the current patch. Cant seem to figure out why

void horizon
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says its suspicious behavior, usually can not even login via the laucnher but i found a workaround for that already

runic apex
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Can anyone say why the connection the server drops, when i want to connect with a pmc or scav? Is there a logfile which i can check?

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Ah sorry, i found the logs folder. But i cannot say why it drops every time connecting with a scav in PVE or PMC in PVP :/

cedar sand
#

??pagefile

white steppeBOT
cedar sand
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This can be a temporary fix until you upgrade

runic apex
runic apex
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i found the logs, but i dont see anything i would say is bad. also no memory warning or else..

cedar sand
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But you literally just said you cannot find the reason

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This reason is the most common one

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If you get server connection lost after loading loot it’s 99% of the time because your system cannot handle the game, and settings must be lowered and things must be tweaked to get it running

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You asked for help, I’m providing it.

runic apex
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yes, i have about 20gig taken and some protected. i'll try to give it some more gigs alocated

azure mauve
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Found something interesting in this last release notes… there are a lot of fixes for AI PMC, but it is not stated anywhere this is related to pve. Has BSG added AI PMC bots to pvp? Had some weird encounters lately.

cedar sand
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PvP does not have AI PMCs

azure mauve
lunar halo
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So my tarkov is consistently crashing on lighthouse, but here's the catch... it's only when I enter the lighthouse building. I'm not able to meet lightkeeper because of this, help! I believe the game is throttling my cpu even when I have nothing else open in the background. I have an i712700k.

wise verge
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ive finished price of indepence quest in PVE and i can puchase blue flare but i didnt get all wheel drive achievement, is this known issue?

exotic pike
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why is my game running at 35-55 fps on every map with a 4070ti and ryzen 9 3900x?

obsidian jay
tame dagger
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Question my friend is trying to buy tarkov right now and its not letting him, is the payment system down or something?

tame dagger
slim spruce
tame dagger
slim spruce
tame dagger
slim spruce
tame dagger
slim spruce
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in your email

green wharf
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Why is my discord going silent when a match starts? I can hear my buddy, but he cant hear me?

indigo brook
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right... im not a happy bunny.

silk gate
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does anyone have an issue where they get random black screens when playing? for me the screen goes black and it shows display port in the top right of my monitor, its like i lose connection between my pc and monitor. I have a 3070ti and a samsung 4k monitor with g-sync i would appreciate any help

slim spruce
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try a lower resolution for a bit to see if that helps

severe sonnet
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Try running borderless windowed at 1440p as well.

slim spruce
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tarkov doesn't support hdr, you will see incorrect colors

severe sonnet
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That too….

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Windows HDR was “on” by default for me and caused a number of issues for me.

slim spruce
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only turn on windows hdr when your application supports it, and disable after

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for example, overwatch supports native hdr10

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not many games do

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edge browser supports hdr on youtube

lunar portal
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my friends launcher keeps saying his files need to be repaired , then when he repairs them it just says the same thing and changes nothing , he JUST installed the game

slim spruce
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it's removing files

lunar portal
slim spruce
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well some files are being removed, repairing may take longer than reinstalling, it depends

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you can try repairing after white listing and rebooting

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it needs to be those two whole folders, not just one file

lunar portal
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so he has to reinstall the ENTIRE GAME

slim spruce
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probably yes

lunar portal
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like the entire 60 gig game

slim spruce
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we're not exactly in 56k modem days anymore

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I can install the whole game in under 15 minutes max

lunar portal
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okay well he's not running 60 gig per 15 minute internet i didnt know that was a real thing that actually existed

lunar portal
slim spruce
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folders, one where he's installing the game to, and then the launcher folder

lunar portal
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what are the folders called and where are they

slim spruce
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by default C:\battlestate games\escape from tarkov and C:\battlestate games\bsglauncher

lunar portal
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so authorize those files , reboot pc , reinstall entire game

slim spruce
#

white list in windows defender

real otter
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is there any way to post clips to bsg? ive gotta clip of a scav killing me through a wall, noticed bsg patched ai visibility through bushes and was hoping they could fix this too

slim spruce
real otter
#

ty

lusty moss
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when i lauch the laucher it say buy where it sould say lauch and i own both eft and eft arena and when i click the buy button it say you already own this edition of trakov

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Does anyone have a solution i have 4k hours on tarkov and I've owned it since 2021

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I'm a idiot i logged in to a old account that i didn't own tarkov on

misty lantern
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when i fire a shot no matter the weapon i drop to like 2 frames and i guaranteeably die. ive attempted ddu already and ive made a action loop for my standby is emptied, but it stil persists. and as i type this im getting flickering of my frames. heres my setup:

hexed vine
#

Remember this?

Fixed the known issues where the player would get teleported from the edges of certain surfaces.

That was a fucking lie

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Don't slow walk on the pipes at the south end of water treatment on lighthouse unless you want to fucking die

left lava
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i am having an issue with my tarkov where both my scav and pmc keep loading into a raid and it will just keep matching, or it will load but it crashes at loading loot, i there any help out there?. Pls and thank you

rain tapir
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is there a limit to how many bags i can stack ?

summer compass
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anyone know why my download speed is at 1 mb/s instead of what my pc can download at?

austere tide
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absolutely 0 reason i should be crashing on tarkov 3 times in one raid lmao this is rediculous im on all low settings with good enough specs just rediculous

bright glade
bright glade
plucky frigate
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Hey guys my friend is about to buy tarkov to try the game but he ask me if tarkov has a refund policy in case he dont like the game

spiral ferry
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Hi guys, since new 0.16.2 i have some weird glitches when i use scopes, no matter scope used. If i move forward or backward with scope on, it's glitchimg... straffing is ok, no glitch. Anyone else ?

blissful pilot
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anyone know a fix for constant crashing with b580? as well as lag only when i shoot? 80-120 fps depending on the map im on, but stuttering while shooting

white steppeBOT
loud moss
cedar sand
loud moss
#

fair enough

cedar sand
left lava
cedar sand
left lava
cedar sand
#

??pagefile

white steppeBOT
cedar sand
#

You see this ^?

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This message

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Click on it

left lava
lone jetty
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In middle of raid on ground zero, I got an error that said "lost connection to the server". When I reconnected, the game started loading me in as a scav on customs...??, my pmc just randomly died according to my buddy, has anyone experienced this issue and is there a fix for it because now I have to redo my task

tulip stirrup
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does anybody have any ideas on how to fix tarkov messing with my headset? like whenever i play tarkov my wireless headset cuts out all audio completely at random times, no issues in any other games just tarkov

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been deailing with this for a bit now and its getting kinda frustrating

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Anybody have any fixes for this issue or will i just have to keep unplugging and plugging my headset reciever into my computer?

slim spruce
runic apex
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Hi! Anyone can give me hints which Wine version and other settings to give tarkov a bit more boost?

slim spruce
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Or linux

runic apex
safe drum
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Hey guys, does anyone have any official info about playing EFT on linux?

is this allowed? can my account get banned for playing on linux, since there is no official support for it?

slim spruce
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So you can't go online.

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So only practice raids. I don't think pve works.

safe drum
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i only care about playing PvE at this point

runic apex
safe drum
slim spruce
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Getting around blocks to play online on linux will likely result in a ban for circumventing systems.

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Playing offline is fine.

runic apex
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will there ever be any kind of linux support? :/

slim spruce
median plover
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what is happening with my tarkov after the patch. When i load to Customs after like 30 sec i get "Server connection lost" all the time. got ~100fps, stable ping. Tried different servers, auto servers, keeps happening.

near bridge
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Hey, I'm not sure if I should ask this here or somewhere else, but I've been trying to stream Tarkov lately and on certain maps, OBS freezes but doesn't crash. The only way to close it is an end task through task manager. And it doesn't matter if I run OBS with or without plugins, it freezes all the same. I've checked and it doesn't generate a crash log in the OBS files, so I'm at a loss on how this happens

vivid briar
slim spruce
#

@candid tide to use modmail your dms must be open

#

??modmail

white steppeBOT
slim spruce
#

you may also have it in server settings if you did that

candid tide
#

Ty

slim spruce
#

and click the reaction again

viral bluff
#

I'm learning English. Tarkov is difficult. It's fun to watch.

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I'm glad I got to see the live show. Thank you.

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I am using translation:((

near bridge
fair finch
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anyone know how to fix this ?

slim spruce
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otherwise disable antivirus like windows defender and reboot

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if that keeps happening there's more we can do like scanning the disk and windows for errors

fair finch
#

bet thank you ill let you know if it works

hollow crow
#

any one knows what happened, I found I can not roll down in game, had try fix and restart. I cant choose different keycard in game, and i cant roll down use anything related to doors.

meager crescent
#

community support should i ask out this girl in my class eft_mechanic

hollow crow
#

I also Can not change walking speed in game

meager crescent
hollow crow
#

I can scroll down in stash as normal , and i had reset to default setting

near bridge
charred fog
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I need help with a game purchase. It's asking me to add the amount but when I add it. It says its wrong

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It's also not letting my friend download the launcher through arena

gilded igloo
#

i need and admin

charred fog
#

I need help.

ember fiber
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Good evening, I'm having a problem. I can't get the login code from the Tarkov website. I've already checked my SMS folder and cleared all my EFT emails. I've tried a thousand ways, but I can't find a solution. I've already contacted support, but I haven't received a coherent answer. I've also contacted my Gmail provider, but nothing. If anyone knows anything, I'd appreciate it. Best regards.

cedar sand
cedar sand
toxic sonnet
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Hey! Im having an issue with my game..... whenever I open the game, it takes a long time to load in.... then on Death/Extract the game freezes for about 30 seconds.... then instead of completely crashging, it will then take me out of the raid.. I have recieved a message about the AntiCheat a few times, but recently I just get that reaction.

cedar sand
toxic sonnet
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im not even sure where to check that?

cedar sand
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Well, the graphics settings…

toxic sonnet
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I am checking

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MIP Streaming is OFF

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I tried uninstalling and reinstalling, but it doesnt fix the issue.

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even loading the game seems to create a problem with my PC. it wants to crash, then fixes itself

visual vigil
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the game just stopped loading me out of raids alltogether

twin acorn
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a buddy of mine got a false ban, where can he appeal to have his account reviewed?

elder iris
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I can not have three keys pressed at the same time. I checked it is not my keyboard issue with anti-ghosting. What else should I check or do?

twin acorn
slim spruce
opal tangle
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Am I the only one, since a few raids each time I'm getting in or out of hte main menu/end of the raid I hear the sound like if a quest was done, which is not?

opal tangle
novel agate
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Is anyone having trader issues? I can’t buy anything from any trader or use gp coins

covert bluff
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me when the customs update still hasnt helped my fps, finna just factory reset my shit to see if it helps, 100% usage with 50-60 frames 5600x

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its fine until i look at the center of the map which it then drops from 100 to 40

novel agate
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Says I don’t have any money or gp coins

covert bluff
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is it normal to be using 26gb of ram while on customs

frank egret
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yo guys i need help! every time i try to install the game it lets my pick out the folder then does a loading animation then nothing changes it just says install????

kind loom
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So I have the military checkpoint key right for customs near scav exctract.. but it doesnt seem to work anmymore only thing i can do with the door is kick it

toxic sonnet
mild karma
#

Does anyone know if the ryzen 9 5900xt will get me 60 fps on streets with med to high settings. Currently have ryzen 5 5600 and its not cutting it

hoary lotus
still sparrow
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hello, everytime i try to start the game this pops up, i click on verify, it loads and then asks me to verify again

leaden nest
#

anyone is getting kicked because of server connection lost?
I have stable ping but I'm getting kicked from the servers since last patch.

nocturne gull
#

i do the extraction, black screen, i can hear the ambience noise, someone can explain? i stuck for like, 2 minutes now

vivid briar
#

how do i get rid of these items. I can't discard or sell them.

urban sail
#

15 bucks to idk how much is this

proper oar
#

Can anybody direct me to where I can submit a recommendation to the new community website? I logged in with my discord but I'm not seeing where to create a new suggestion

chrome matrix
#

Are there any watches that light up in the dark in tarkov

cinder lily
#

is light keeper still broken. like when i first get on and i go to my hideout he wont give me a task for 10 hours?

hushed nova
#

my game is crashing, where can i drop my error log for some help

drifting silo
#

I have switched to an AMD card..should I use any sort of fsr with tarkov?

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I upgraded my gpu from a 3070 to a 9070 xt. Tarkov was running fine and I get like 100 fps now walking and running aroun dbut as soon as I shoot or mag dump the game goes to 15fps and is choppy everywhere. anyone ever had this? thanks Sess

slim spruce
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shooting stutters is a bug

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see the pin on that

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you need to DDU the nvidia drivers from your system, saying you have nvidia

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that fixes the stutter shooting problem

drifting silo
#

thanks Sess you are a star 🙂

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@slim spruce for the program do I pick nvidia gpu before hitting clean and restart or do I set it as my actual AMD gpu? thanks

slim spruce
#

as in the pictures

drifting silo
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thanking you

devout junco
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waiting server response any fix?

crimson stone
#

hi! can i upgrade my “other” versión to the “EU” version? i’m moving to spain soon and im wondering how can i play there

slim spruce
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This can be done on the profile page on the website.

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It should be around $10 USD or so

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doing this upgrade does not prevent you from launching back in USA again

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EU game can launch anywhere

devout junco
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Awaiting server Response / Server Connection Lost any fix

misty lantern
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when i fire a shot no matter the weapon i drop to like 2 frames and i guaranteeably die. ive attempted ddu already and ive made a action loop for my standby is emptied, but it stil persists. and as i type this im getting flickering of my frames. heres my setup:

slim spruce
#

you don't click or select anything amd related in ddu

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as shown in the pins

misty lantern
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yes ive done that

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ive also had an issue with the mouse scroll whell lagging and at some points stop working making me have to tab in an out to make it work again. i really want to play tarkov but these issues are ruining the fun

forest shell
#

Anyone else having connection problems?

devout junco
forest shell
#

A lot of ppl been reporting server outages online

devout junco
forest shell
devout junco
#

i have this issue in this wipe and i still didnt find any fix

forest shell
#

Checked my internet speed and was running good at 930mbps download and 120 upload

forest shell
devout junco
forest shell
#

factory reset ur pc

devout junco
forest shell
#

Just reset my router, gonna factory reset if this don’t work

forest shell
#

I reset my router and now it’s working just fine

candid swallow
#

Anyone else getting a 1000 backend error?

misty lantern
#

has anyone else had an issue with their scroll wheel use lagging and or not working for a short period of time? how do i fix it

fluid ledge
#

My labs keeps bugging... No nade explosions, no propane tank explosions, auto lights dont work, and the power to residential wont engage.

slim spruce
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sounds like mechanical problem

misty lantern
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when completing any ui interaction that uses the the scroll wheel for extended period of time will cause the movements to stutter or come to a complete halt. this has also affected my use of slow zoom by delaying the rate at which the zoom works.

misty lantern
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I have not experienced this lag without have tarkov running

uncut shadow
#

What too if the download of the Profile User Is Endless?

dapper wave
#

Is there a way to purchase two apparel DLCs in one transaction? When I click to purchase, it will only add one DLC to the cart, and there seems to be no functionality to add more than one apparel pack to the cart, unless I am missing something?

gentle yoke
#

Getting this when attempting to download the launcher, attempted with multiple different browsers, to no avail... Any trickerydoodads you guys got regarding this?

fervent ibex
#

Hello, I am looking for some help with my game because I am crashing almost everytime I load out of a raid and the game stutters make it almost unplayable. I have an i7, 16gb ram, 1060 super gpu and I made 30000MB of virtual memory as well. I used to be able to run the game great, but now it doesn't. Any advise?

slim spruce
onyx wagon
#

is tarkov supporting the new DLSS or no ?

loud moss
#

Dlss 4 is already ingame.

winter ibex
#

is the sellout quest bugged im not getting that quest , i ve done rashala , tagilla , not sturman ,but on wiki it only shows 2 task needed

inland sedge
#

can i ask why my username got changed?

unborn granite
#

Hey all, I need some help. My friend just bought the game and cant get past the part where you select bear or usec. Once he chooses what language he wants the game to be in he's stuck in an infinite loading screen. His pc has the specs to run tarkov and he's tried updating drivers. I'm trying to help him set up the game and idk what's wrong

misty lantern
#

I need help bro

vagrant bison
#

Can someone answer a question for me?

carmine zealot
#

no

vagrant bison
#

eft_GoodUseccheater?eft_crybear

carmine zealot
#

That room is accessible through the window in office number 3

covert bluff
#

for some reason i cant login to my battlestate account online, i can play tarkov fine but when i go to the website and login, it tells me to put in a verification code but i dont receive one

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i also tried resetting password and didnt receive that email either

vapid shoal
#

is there a fix to 30-40% gpu and cpu usage because my game runs like 30 fps on customs

flat silo
#

Anyone have a solution for Chemical Part 2? I go into room 220 but its only the flashdrive there the note thats is supposed to be on the shelf isnt there. I have gone in 6 times already.

fleet sentinel
#

Can someone help me with getting into the game their is some error?

misty lantern
burnt charm
#

so i deleted the launcher and arena i wanna get it back but on the website it says i purchased arena but on the launcher it says i havent making me need tp purchase it once again

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so here is one thing i should have the other one

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here is the other part or proof

flat inlet
#

hi guys, buy tarkov and I have 30-40 fps on each map, my computer is not too weak to give out so many fps, I have rtx3060 ti and ryzen5360, 16gb ram

arctic copper
#

@silk cedar is going into each chat and blasting a very loud sound and leaving

silk cedar
#

???

thorn furnace
rigid knot
#

Same here, hes been going through voice chats blasting trash into his mic

white vine
#

Hello I am having issues with my frame rate dropping whenever I shoot. I have tried reducing the graphics down to the lowest setting (did not work). Used DDU to uninstall and reinstall my drivers (also didnt work). I have cleared cache and checked integrity of the game and to no avail was I able to fix this issue. Right now I would like to come back to the game and play but at this point its unenjoyable to play at all if everytime I shoot with any weapon my frames drop from 100-60 to 3-5. I have a 7900XTX and I don't understand how my previous pc with a 2060S was able to run better than my new graphics card. Every other game runs perfectly fine on max settings minus tarkov right now.

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everything else in the game runs fine minus me shooting my own gun. Scavs, players and everyone else in combat runs smooth minus my own gameplay. What can I do to resolve this issue.

stray violet
cyan bramble
#

just wanted to put this hout there, spawned behind a pmc on factory, also frequently see scavs spawn inside eachother in packs of 2-4 [PVE]

sacred wharf
#

Cant play my PMC proper since the last Update cause my game crashe after every exfill, my Scav works fine any ideas?

full valley
#

I just got killed by sektant (boss of lighthouse) twice in radar station commandant room while looting the pc. Does anybody encounter the similiar case?

cedar sand
cedar sand
cedar sand
#

That is the only cause of this issue, and the only solution.

cedar sand
robust gulch
#

skill issue on my part o7

broken cargo
#

hello guys. can u explain to me why im getting low fps on ground zero and hovering around 35 to 50 fps even though nothing is maxxed? id love the help and if someone dmd me that would be super sweet

broken cargo
#

ah i see the problem. i have 4gb of vram :DDDDDDD but its still not throttled so i still dont understand. but i think its shitty nvidia being stingy with vram always. the cpu can over clock up to 4ghz

#

nvidia 3050 laptop with it.

#

it still doesnt explain that i never hit 60 fps anywhere on the lowest graphics

cedar sand
#

@robust gulch Do not post user profiles, report suspicious users via the in game reporting tools

burnt charm
#

Does anyone know why the launcher says i dont have arena bought when i know i did

robust gulch
#

@cedar sand my bad

vivid briar
#

Using Lossless Scaling program turns this game into slow motion for me and my buddy is teleporting, wtf?????

#

also raid id is different 💀 ❓ ❓ ❓ (pve)

toxic sonnet
#

I am having thiss issue with the game taking a long time to load din, and also a long time on Extract/Death.... i ddo get an error message that says "Anticheat Connection Error" I think this is the problem, but have no idea how to fix it. I have tried running the app on Admdinistrator and also tried Firewall fixdes in windows with no improvement. Any suggestions?

toxic sonnet
#

I do.,

slim spruce
# toxic sonnet I do.,

it's likely either the pc can't handle the game or a network problem. Most of the time it's ram filling up causing disconnections.

#

adding page file may help

toxic sonnet
#

sorry... Loading in means when opening the game... it takes way longer than before... this is a new change over the past week .... there is really no issue when playing the actual raid/game.... but then on Death/Extract the screen is frozen.... it gives me a non-responding error, but f i leave it then it will finsally get me to the after raid screen... i havent timed it but i thinbk 30 seconds which is the Anticheat timneout?

slim spruce
# toxic sonnet sorry... Loading in means when opening the game... it takes way longer than befo...

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

#

and make sure all other drives other than C have it disabled

toxic sonnet
#

Restart Windows or the game?

#

OK, i have done that,m and will report back. Thanks!

#

Game load in better, but still freezes on Extract.

weary sluice
#

i tested medium, and everything else on its lowest and it still gives me this high memory usage and as soon as i get into a game and pull out my gun it instantly crashes

#

and i have already set a custom mb size for my ram

wary drift
#

been having this weird issue where im forced into 100+ ping servers even when I only have my regional servers checked

wary drift
cedar sand
#

Your EFT servers are separate

wary drift
#

ill look into it. appreciate the info

cedar sand
cedar sand
wary drift
#

yeah fosho gonna check it after this match

vivid briar
#

has anybody else encountered this problem? i have a vpn on and when i go to the launcher it asks me over and over again to do this captcha, but it never lets me through

burnt charm
#

Can anyone help me it says i havent bought arena when i have

white steppeBOT
#

Support@battlestategames.com

burnt charm
#

Okay thank you

wary drift
#

@cedar sand thanks cheky, i had no servers listed, so it was probably putting me into any match it could find.

slim spruce
#

also, disable the vpn as some are blocked

white vine
cyan bramble
hushed sandal
#

gym bugged for anyone else?? saying " 0" for all green hits?? gainning nothing??

loud moss
#

muscle strain

rich musk
#

i am getting about 30% gpu utilization and 24% cpu utilization and only about 70fps. I have a i9 and a 4060 and 32 gb of ram

weary sluice
#

i got told i need to put it to 16384 as i have 16g of ram

long obsidian
#

Is there a way to change where tarkov caches data? Its overloading my C drive (small SSD for OS and local files) when loading in to raid and while in raid causing crashes. I have 32GBs of RAM. The game itself and launcher arent even on the C drive, they are on their own.

neat wadi
#

how do I fix my pmc spawning in and not having access to my secure container and my special slots?

toxic sonnet
#

Anyone have a fix for the game completely freezing on Extract?

torpid fox
#

I wanted some help
my tarkov doesn't get past 0% download
he's been like this since yesterday

high crystal
#

ello I need help developing social skills. I need friends to play repo with

austere minnow
#

hi guys i wanna be on the safe side so i want some help. i was playing with one of my friends and my friend add his other friend but the other one had cheats and i didnt know that. i only played with him one raid and stop playing with him and left i dont want my account to get banned because i played with the cheater one raid without knowing he had any cheats im ready to give his game name now.

slim spruce
#

like cheats showing and overlay showing

austere minnow
#

i do have proof and i will show it now thanks for helping me out

slim spruce
#

??modmail

white steppeBOT
austere minnow
slim spruce
austere minnow
#

oh but how would i open my dm i dont know how.

#

ok im sorry worred that i didnt even saw the pics

austere minnow
slim spruce
#

yeah

valid surge
#

guys

#

how i fix this shhhhhhhuit

slim spruce
valid surge
#

basically, I click on the captcha box to say that I'm not a robot, and when it loads it goes back to the same screen to do it again

valid surge
#

but I don't use any kind of VPN

slim spruce
valid surge
#

I can't put it in full screen, because the CAPTCHA appears in the launcher in the form of a window

slim spruce
#

100% scaling

#

right click desktop display settings

valid surge
#

yes man.

slim spruce
# valid surge yes man.

something is blocking the captcha. Please disable antivirus, firewall and windows defender and reboot

burnt charm
#

I already contacted support for my problem i need more help

slim spruce
burnt charm
#

Yes they do i believe

slim spruce
#

send two pictures, one of each

burnt charm
#

Ok

hot wadi
#

anyone have a good resolution for someone in PVE chats following groups around, squatting on a 5th slot, and streaming unrelated games?

slim spruce
hot wadi
#

thank you so much @slim spruce

burnt charm
#

now it is giving me error 214 or sum

#

heres one of them which is in the launcher

#

heres one of it on the website from the launcher

slim spruce
#

Disable any vpns

burnt charm
#

i dont have any vpns enabled.

slim spruce
#

set desktop scaling to 100% to make sure you don't miss any captchas

#

or the font size

burnt charm
#

when i tried to relog twice with desktop scaling to 100 i got a captchas right but then it cotinues to make me do more

slim spruce
#

You may be completing them wrong

#

sometimes it says to click until none show

burnt charm
#

its gonna log me out it says 1 more try even though it just said i got the whole captchas right

#

heres one showing i did not do it

slim spruce
#

disable antivirus software or anything that may be blocking the captcha

burnt charm
#

i have zero antivirus softwares active

slim spruce
burnt charm
#

ok it never done this before just after i deleted the launcher

#

I cant log into the launcher but i can log into the website

vivid briar
#

I dont know if this is the right place to post but I am trying to register a battle state games account with a .cox.net email address my personal address is there a way to get it to accept this email address?

slim spruce
#

please make a Gmail just for tarkov

vivid briar
#

thanks

paper flare
#

my buddy is trying to get tarkov but he's getting an error 404 everytime he opens the website

paper flare
#

oh nvm he fixed

heady shuttle
#

Hello! I'm having a problem with skill leveling, I understand that skills level slower the more you use them in raid - they're supposed to reset once I finish the raid though, right? When I load into a raid before doing anything (legit before walking or even looking around) my skills have the red arrow and level slower. I've tested it too and they're indeed leveling slower, so it's not a graphical thing just showing me a red arrow. Is this some intended mechanic that I'm unaware of or does it sound like a bug? Is there a way to fix it if it's a bug? Thank you! :)

slim spruce
#

extracting and starting a new raid resets this

#

until it happens again.

loud moss
#

brother

#

did you read like the first line of text

gaunt hornet
#

I used to be able to run scav Reserve no problem and now Im unable to do it at all
I crashed 3 times trying it out whats going on?

heady shuttle
#

Appreciate the response Sessamy, I understand that much - the problem is that I do a raid, extract, then start a new raid - in the new raid, my skills begin with the red arrow.

slim spruce
heady shuttle
#

Does anyone else have any idea? Or has ever come across someone else with this same issue?

foggy plover
#

is there any mods that can help me loginto the eft website it says that there was a code sent to the email but there wasnt so i tried to change my password and that didnt work wither

brittle talon
#

any recommended vod's/papers for fps tuning a 4090, thank you

paper girder
#

hi is the launcher server down?

night barn
bitter terrace
#

anyclue if there will be a spring sale ?

night barn
bitter terrace
#

estimated date ?

low creek
#

hello, i need help
Authentication app code not correct when i login in a tarkov.com
how can i do this?

hearty shore
#

maybe its the wrong code

low creek
#

phone code is right, but it says it's wrong

#

I put the numbers on the google authenticator app

charred canopy
#

Guys if I coded an Image Recognition Python tool that would poll an API in order to get the price of items on a key press would it be considered to be against the game TOS?

wild shard
#

hey so i have fiber optic internet and ookla speedtest.net said 5 ms of ping but tarkov clearly thinks otherwise

#

i have already tried other games only eft/arena does this. the us server it shows there is not actually 47 ms its 121

burnt charm
#

i was able to login now but heres what it says and i have proof of my prchase

cedar sand
#

??support

white steppeBOT
#

Support@battlestategames.com

high merlin
#

where do i buy tarkov im so confused

cedar sand
burnt charm
#

ive already contacted support i got info ill take a screenshot of the info

cedar sand
#

We are not billing support or technical support

burnt charm
#

fine dude this is bs spent 35$ ill show the thing anyway bc there is not install button whats so ever when i bought it.

wild shard
cedar sand
#

This is just for getting help with issues from other players

cedar sand
#

Tarkov servers are selected in the launcher, Arena is selected in the game settings menu

burnt charm
#

yes i do have a receipt

civic locust
#

Hi guys, I need someone to help me please. It's been over a year since I can't install Tarkov. I've reported it to support several times. I've been trying to play for almost a year. Before, everything worked perfectly, but I updated to Windows 11 and when I tried to reinstall it, I couldn't play anymore. I need help. I've tried everything, from disabling the antivirus, giving administrator permissions, everything they put on the official page and what I've seen on the internet. If someone could help me, I would greatly appreciate it.

cedar sand
#

What happens when you press the install button?

civic locust
#

absolutely nothing

wild shard
burnt charm
#

ok thank you man probably the best thing ive heard in here

cedar sand
cedar sand
burnt charm
#

i purchased it off of the account i havent made anyother accounts at all so i dont understand why this is happening

wild shard
#

was the money withdrawn ?

cedar sand
#

Log in here and go to my account, you will have a purchase receipt on the account if you have purchased it on that account

#

If it's not there, then you have purchased it on a different email address

burnt charm
#

this is what pops up

wild shard
#

this is what it should look like if you bought the game -minus rhyzy

burnt charm
#

that didnt pop up whats so ever and i bought it off the offical website

cedar sand
#

I just linked you the official website

#

If you have purchased the game it would show there, just as detonate has shown

#

If not, then you purchased it on a different account and you have forgotten that you did so

#

Check your emails, your receipt will have your username in it

wild shard
#

i would go back and double check maybe you accidently used a diff email without realizing it

burnt charm
#

ill try to see because i bought it where you can buy arena and the other mode.

wild shard
#

arena and tarkov have seperate purchase pages when you choose arena it should open a new tab to the arena site

burnt charm
#

i belive i figured it out it was a dumb thing of me i belive i deleted the actual game file instead of the whole thing if i did im sorry for the inconvenience

cedar sand
#

This is the main website

#

When you click the EFT Arena button, it redirects you to the Arena website

#

There is no way to purchase Arena without going to this website

#

You must be mistaken somewhere.

burnt charm
#

i went to here and i bought some pack i belive i kinda forgot its been a while but i thought i bought arena and the other mode.

slim spruce
cedar sand
#

Yeah, the EFT website sells EFT, not Arena

burnt charm
#

this is what pops up when i go onto the arena website it says i purchased it but it doesnt give me that one thing in the bottom right

slim spruce
#

What did you purchase actually?

#

send a screenshot of that

#

If you bought EFT, arena is not included

#

check it in the launcher

#

in the launcher click on eft above arena and see if it says play

wild shard
#

i think that shows you need to purchase it not that its purchased it would show the screen i showed above if it was purchased on that account

slim spruce
#

Yes that page always shows "purchase" even if you own it

burnt charm
#

i bought this version i belive

cedar sand
#

This is not Arena

slim spruce
wild shard
#

oh thats the extraction mode

slim spruce
#

in the top left here click on eft

#

and you should see "play"

#

or install

burnt charm
#

i know but when i bought that it gave me arena.

slim spruce
#

You don't own arena

slim spruce
#

They are 2 separate games

wild shard
#

i mean its gonna make you pull your hair out all the same so might as well give it a go 😄

slim spruce
#

show what it says on the launcher when you click on eft, above eft arena

#

in the top left to choose the other game

burnt charm
#

it gave me arena though thats the thing i bought that version of the game and it doesnt pop up play on both of them

slim spruce
#

You are on the wrong account if you bought tarkov on the website.

#

This is also verified by support

#

check your profile page or in the top right for your login name, make sure it matches the launcher name in the top right

burnt charm
#

this is the only account i have i only use the email because its the easiest to remember and i remember the name i had on it when i first logged in.

slim spruce
#

Then you must have not purchased the game on that account or something else happened.

#

the profile page shows what you own as well on the right

burnt charm
#

i guess so,ething else happened because when i bought the game on the website i couldnt find it on the website so i had to go in my inbox to find the launcher download link

vagrant mural
#

I accidently put my gamma container through my cult circle a second time is there any way bsg is able to add it back to my account without needing to reset my account?

wild shard
#

i think your only option is reset or kappa

slim spruce
ornate matrix
vagrant mural
#

T-T

slim spruce
burnt charm
#

i dont understand because i have a recipt i cant send into here that shows i pirchased the game

slim spruce
#

show that to me maybe something is wrong

#

you can censor any thing you want

cedar sand
#

I am certain you are just on the wrong account

burnt charm
#

Here is the receipt i had gotten

cedar sand
#

The fact that you said it doesn't show in your profiles transactions and support has verified it

#

Yeah, you're definitely just on the wrong account

slim spruce
wild shard
#

ok so you have a purchase number see if support can find an account linking back to that reciept they probably won't be able to tell you the username but they might be able to confirm if its the right account or not

burnt charm
#

How am i on the wrong account? i promise you i only use one email for my pc. I dont know any other emails i would use

wild shard
#

computers are a wonderful thing they can always find new ways of making you scratch your head in a WTF moment

burnt charm
#

I have exactly one other email on my pc ill use that one if it doesnt work then i dont know

#

yep only used the orginal email for it its the only other email on my whole pc

wild shard
#

reset password see if it sends an email

burnt charm
#

No email was sent to me.

wild shard
#

idk dude

burnt charm
#

i dont iether i feel like i iether deleted a game file on accident because i was playing it before i deleted anything that went along with tarkov

wild shard
#

only thing i can think of is presenting the receipt to support and asking if they can figure out what account its connected to.

burnt charm
#

okay ill try that but i mostly belive i accidently deleted a game file.

wild shard
#

ive been playing for a bit
and ive never seen deleting files affect purchasing the game

burnt charm
#

i had the game purchased before hand but when i was trying the delete the launcher i was in the game files.

wild shard
#

id run the everything app by voidtools and just nuke tarkov off your system and start fresh

cedar sand
burnt charm
#

All i know is that i deleted a file now my game wont run whats so ever because i have the launcher and when i try to go in a makes a error noise

cedar sand
#

Your game license is not kept in a file, it’s associated with your Battlestate games account

#

You must be logged into a new account, and not the one you own the game on

wild shard
#

only thing i could think of is he somehow deleted something that auths your copy of the game but that would only affect locally if you even get past the load screen without throwing up an error

cedar sand
#

It is quite literally the only explanation

burnt charm
#

I have one account ive said this multiple times i know i have one account because i tried the other emails i have on this pc

wild shard
#

idk man i can't think of any other fixoutside of having to buy it again. or playing tag with the support team for an hour or so

burnt charm
#

This is so dumb in my opinion i dont know tbh ill probably buy eft or sum

rustic lily
#

having an issue with getting the verifcation email tolong back in any fix?

wild shard
#

i would say file a chargeback but i think they might blacklist your account idk what the full ramifications are for that though

#

your recipt says $30 neither games are below 35

burnt charm
#

idk why it says 30 but i bought it when it was christmas time a belive so i dont know

wild shard
#

ohh gotcha was probs on sale then

rustic lily
#

any idea on the verifcation email issue?

burnt charm
#

i still dont understand but its fine ill wait again

rustic lily
#

@rain cedar hey do you have any fix email and everything has not responded in days

cedar sand
#

There is guidance for this issue in the pinned messages

cedar sand
#

Your identity will be permanently blocked from using Xsolla services

burnt charm
#

Ok thank you im just gonna dtop worring about it until i can buy eft

vivid briar
#

my game wont download its stuck on 0/0kb can anyone help

slim spruce
vivid briar
#

i waite for 30m it wont work

slim spruce
#

disable windows defender and reboot and try again

vivid briar
#

how do i do that

slim spruce
#

To disable virus protection:

Select the Start menu
Search for Windows Security
Select Virus & threat protection
Under Virus & threat protection settings, select Manage settings
Under Real-time protection, change the setting to Off
#

reboot and try tarkov again

vivid briar
#

still didnt work you got any other fixes?

#

last time i had this issue it was with where it was trying to download the game at like the file directory, you know anything about that?

slim spruce
#

something is blocking it

#

you can try installing to this directory in program files (x86)

#

that may be a permissions issue

#

C:\program files (x86)\eft

vivid briar
#

i tried with \eft it says thats not a file

#

i might be doing it wrong could you guide me through it

#

hey man you still there

#

@slim spruce

slim spruce
vivid briar
#

im getting kinda confused can you break it down more?

slim spruce
#

in that folder create one called eft

#

then right click the launcher shortcut, start as administrator, install to the eft folder

vivid briar
slim spruce
#

yes

vivid briar
#

holly crap it actually worked thank you so much man

untold pollen
# slim spruce C:\program files (x86)\eft

Man you gotta post that on like reddit or smth, somehwere people can find it, ive been going at it for days and just today got on discord and this worked instalnty

slim spruce
#

@pallid matrix to use modmail your dms must be open

pallid matrix
#

Oh ok

gaunt hornet
#

my whole group just disconnected at the same time
anyone here having same problem?
and now server connection lost cannot reconnect back in

brazen token
#

Hello! Got a small issue. I have realised that, although i have unheard, i cannot actually purchase 120 rounds of M80 (only 100), 36 rounds of Lapua Magnum (only 30), ect. Was just wondering whether this is just because i don't have EoD or am i cooked?

last spade
#

streets is crashing for me and idk why it crashes every 5 minutes ive updated drivers and scan the game for bad files but nothing is fixing this problem

frank gyro
#

i am having troubles logging into the website so i can download the launcher and install the game i successfully reset my password but after when i went to log in, it said that it sent some code to my email to login with but have never got the email nor was there an option to have it resent and now when i try to log in it just sits there like i never clicked it at all, can anyone here help with this issue?

cinder anvil
#

Anyone had same issue where unpacking game files takes a long time to finish? i'm using all SSDs

cedar sand
cedar sand
cedar sand
last spade
cedar sand
white steppeBOT
dusky kraken
cedar sand
dusky kraken
cedar sand
tidal spear
#

Was playing eft just fine yesterday and all of a sudden got a BSOD saying BEDaisy.sys now when i try to launch eft i get insta bsod with that error, tried resinstalling battleye and everything but no luck

deft orchid
#

any admins come to labs 5 rn theres a cheater live

umbral rose
#

how can i fix this?

velvet glen
#

anyone having issues with verification code to gmail ? any fixes or help plz and thank you

oblique widget
#

Hi everyone, does anyone knows why after harmed Zryachiy the Mechanic doesn't give me the quest Make Amends?

rose ibex
#

Guys, does anyone have crash issues since the start of this wipe when playing ground zero? I play other maps with no issues.

ocean summit
bleak wing
#

Yo, i cant get into the game. The launcher isn't booting up tarkov when i press play and if it does so the circle in the corner of the screen just keeps spinning and getting into the meny is not possible. I've checked internet connection, verified the files, cleared cache, restart both pc and internet. Nothing seems to work. Reinstalling is an option but if anyone knows something that might help, it would be great.

tidal spear
#

my issue recently was just resolved from a complete reinstall, if ur internet is fair good i would just try that tbh

manic girder
arctic dust
#

Guys, I can't log into my account, it says it couldn't find an account with my email.

slim spruce
#

??support

white steppeBOT
#

Support@battlestategames.com

slim spruce
arctic dust
#

Thank you man

tough gate
slim spruce
tough gate
slim spruce
tough gate
tight jolt
#

Bro ive been trying to log into this damn game for about a day now, it keeps wanting to verify my email but i never end up receiving any emails from battlestategames

tidal spear
#

My problem still happens, literally reinstalled game and it loaded once now its back to BSOD BEDaisy.sys lmao

#

disabling Hyperthreading in bios seems to let me launch the game buts thats so dumb wtf

velvet glen
broken wedge
#

PVE AI is on another level when it comes to wallhacking and exploiting the game

#

I don't know who to or how to report this, it happened on the streets of tarkov, in green building at zmeisky valley that has several pc cases inside (number 2 in the image)

severe sonnet
#

New poltergeist boss 😄

jagged sleet
#

Tarkov is good in I3 and GT730?

tough gate
slim spruce
# tough gate Seems like changing the folder was just a coincidence, I'm back to the same prob...

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

tough gate
slim spruce
tough gate
slim spruce
tough gate
slim spruce
tough gate
#

will try verifying game files again, last time I did it nothing changed :/

hollow garden
#

after ever raid i get a backend error

tough gate
north sphinx
#

I just got a pop up from the Overwolf app that I have that states their is a Tarkov companion app for the game that can sync your stats and your task progression with it. And it also has maps kinda like map genie. Is this okay to use or will BSG see this as a 3rd party app app and possibly get banned?

opal tangle
#

anyone having problem when opening the game ? I see profile loading then infinite loading

slim spruce
#

That sounds like it actually hooks into the game to get that info, very dangerous as cheats do that.

north sphinx
opal tangle
tough gate
cyan crown
#

how do i fix game launch impossible? Ive redownloaded the game twice now and it hasnt fixed

slim spruce
slim spruce
#

gonna have to google excluding in windows defender

cyan crown
#

so the game itself and the launcher?

slim spruce
#

yes those folders

#

not file, whole folders

cyan crown
#

it wontlet me select the entire folder

opal tangle
tough gate
opal tangle
slim spruce
opal tangle
#

Sooo... this bug is there since the beginning of times and nobody has a fix ?

opal tangle
#

I'm trying to read the error log : 2025-03-23 20:07:00.003 -04:00|0.16.2.0.35665|Error|Default|Can't set affinity mask. Error code: 122

tough gate
# opal tangle FOUND A FIX

I got temp banned trying to help you, but it contained google link so it was a big ”no no” lol

What u got?

slim spruce
opal tangle
fallen elm
#

where do i report a bug to bsg?

slim spruce
fallen elm
#

@slim spruce where i cannot find it

slim spruce
#

the bug report button

opal tangle
fallen elm
#

@opal tangle ahh i found it. its because i had my game running the option was gone

long citrus
#

Anyone know why when I go to install tarkov the install button does nothing?

white steppeBOT
#

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

long citrus
glacial iron
#

BSG FIX UR GAME IT DOESNT FUCKKIGN WORK THIS IS THE 15 TIME THAT MY GUN DOESNT SHOOT AFTER I RELAOD

tough gate
winter ibex
#

my killa kill quest sellout isnt showing up , i did all the quests , put a support ticket for the same and its taking them so long to respond , any solutions to this

tacit onyx
#

Hi, I have a question for a staffmember. Is there any way I can open up a ticket or talk to one?

gaunt hornet
#

my Tarkov is now completely unplayable. Every time I tried to load in a raid my game would just crash during loading loots
this just happened today I tried all the maps and none are working

dapper eagle
gaunt hornet
#

My graphic driver is also updated to the latest I even closed everything down while playing this game and it'd still crash

dapper eagle
#

when i get my tax refund im going to use it to make my pc a little better to see if it helps

icy inlet
#

guys how can i recover my eft account i cant access to my email adress my phone got lost with the phone number please help

#

i know my email and pw but thecode being sent to the email that i lost acess for

icy inlet
#

any admin or community supportperson can help me ?

slim spruce
#

??support

white steppeBOT
#

Support@battlestategames.com

icy inlet
#

@slim spruce i just did i hope they respond soon i cri 😭

feral lion
#

Hello, I have a problem with the game launcher. I cannot log in to my account.

thick yoke
hazy gazelle
#

Frames drop down to like 30 whenever I shoot my gun. Every map is like this and even worse with a scope attached .

dapper eagle
chilly fern
#

hey guys, I need help from you, I bought Tarkov and went to start the launcher and it doesn't log in, it's an infinite loop on cloudflare, I click that I'm a human it loads and doesn't log in, can anyone help me?

#

@slim spruce Can you help me?

slim spruce
#

if you don't see the captcha if it's doing one set desktop scaling and font to 100%

chilly fern
#

I see the window in full and I can click on Captchat, but when I click it loads but does not release for me to log in to the account

slim spruce
#

do what I said to see if that helps, and then disable windows defender and reboot

#

defender is known to stop captchas from working with the launcher

chilly fern
#

ok

slim spruce
chilly fern
#

Stay in looping the Cloudflare

chilly fern
slim spruce
chilly fern
#

Yes, I can access my profile and bypass Cloudflare.

#

I've even tried to change the launcher installation location

slim spruce
#

Something is blocking the connection to show the captcha challenge on your pc.

#

antivirus, ad blocker something

#

you could try starting the launcher as admin

chilly fern
#

I've tried to start with admin

#

I removed ADBLOCK from the browser too

slim spruce
#

It could be a block on your IP. Reboot your modem and router by power pulling or try a VPN.

graceful plank
#

is anyone getting really choppy and laggy when they get into a raid but everything else in the gams is fine

tough drift
#

Tried to update arena, but it error'd out because i paused the update i guess and had an issue. So I told it to try again. It errors again and tells me to reinstall the game. I tried. it error'd and said my E drive didnt have enough space (it has 900gb+ free) so I manually deleted all the files in the E drive; the drive i installed Arena onto originally.

now when I reinstall arena, it says C drive doesnt have enough space. are there files somewhere for arena on my C: drive that I didnt delete? where would they be?

slim spruce
tough drift
slim spruce
#

wait 5-10 minutes it will begin

rancid crater
#

can someone plz help me download this game? i deleted it off my pc now when i hit download it wont download

rancid crater
#

when i hit download in the launcher it wont download @slim spruce

slim spruce
#

??installissue

white steppeBOT
#

If "nothing happens" when you try to install, and just see the install button again, with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator. That location has less permissions and will work.

rancid crater
#

thank you @slim spruce

#

@slim spruce now its just stuck at 0 and wont move?

slim spruce
#

be patient

rancid crater
#

@slim spruce it says game update installation error

slim spruce
#

how so?

rancid crater
#

@slim spruce i dont know bro i think i need to create a folder to set a path or something but i cant remeber what youre supposed to do

slim spruce
#

send a screenshot

long wadi
#

anyone have a video of how to get to this spot?

weary shadow
#

What do these mean? I can’t load into any raid just crashes

slim spruce
weary shadow
#

Did that

slim spruce
wild ermine
#

Good afternoon, I have a question, I play from Europe and I won an EOD account in which the region is USA/other. Can I use it from Europe?

slim spruce
wild ermine
slim spruce
#

Giving created accounts to people violates the TOS.

wild ermine
wild ermine
slim spruce
wild ermine
weary shadow
slim spruce
#

and yes, a new account

slim spruce
#

it will scan for a minute and tell you if it fixed anything

wild ermine
slim spruce
#

That fee upgrades your game to Europe

#

so essentially there is no problem

#

So new account, redeem code, go to profile page and pay the fee to upgrade to europe, and play in europe.

wild ermine
slim spruce
#

the button says "change region"

#

for me it's about $10 USD

wild ermine
slim spruce
#

the eu game can be launched in the usa

#

EU is region free game region

wild ermine
slim spruce
#

The account needs to have a game edition less than EOD and also the same region as the code, to redeem it.

#

But the code doesn't need to be redeemed on an account with the game.

#

So I don't know what you're going at here.

#

The upgrade does not wipe the account

#

you get the gamma and other items in the system mail

#

If your account is currently standard account but Europe, you can't redeem the code on that.

wild ermine
slim spruce
#

You'd need to make a new account and redeem the code. Then upgrade that to Europe for around $10 usd.

#

Or obtain a EU eod code of which they don't really exist anymore.

weary shadow
weary shadow
chilly fern
#

@slim spruce I couldn't solve my problem with clouflare, I did everything I could, nothing solved, what do I do now?the support answers me every 1 day

#

I just bought the game and I can't play it

slim spruce
#

phone hot spot?

chilly fern
slim spruce
#

Your ip or isp may be blocked from cloudflare

chilly fern
#

weird because in the browser it doesn't block me on cloudflare
But I'll try

#

Dude you're the guy indeed, you're awesome!!
It worked out damn

weary shadow
# slim spruce did it fix something?

Just launched everything again went to try to load in as scav on customs and it’s crashed and said unable to communicate and shut down everything

weary shadow
slim spruce
#

Usually this is a problem with filling up ram on 16gb systems. You could try adding page file to C as an ssd to see if that helps.

weary shadow
#

I have 24gb of ram this has never been an issue until 0.16 update

slim spruce
#

and make sure only C has it, disabled on other drives

weary shadow
glass garden
#

Anyone else keep getting errors when putting items in stash from raids?

summer sage
#

Just loaded the game and it blue screened my PC. No issues before, with either PC or game.

limber berry
#

Guys each time I load into a raid it crashes at loading loot 85% or it just kicks me out of the game does anyone know if there’s a way to fix it

limber berry
#

and now it says unknown hard error

pearl egret
#

Hi everyone i have a problem with my launcher, my games isnt downloading it say like 0/0 time... And i restart for like 10 times, even if i restart my computer its not working . Could someone help me ? Thanks eft_PrapKEK

regal heart
#

how report toxic racists in chat?

jagged forum
#

Hi everyone I got banned even though I didn't do anything wrong. How can I report this? I'm completely confused right now.

stable temple
#

Yo i got a problem with starting the launcher. I would be happy if someone will support me by that.

The things i already did:

-reinstalling
-open with adminstration
-restarting the pc

slim spruce
#

otherwise, choose c:\program files (x86)\eft make that folder

west oracle
#

Hey, I'm trying to install the game on my Hard Drive D:\ but when I click install it tells me I don't have enough space on C:\ ?

errant cloud
#

I want to say I’m not entirely onboard with mass banning or anything like that but I do want to see what can be done. “Noitshimagain” and “Ivebeenreported” join into games and just TK teammates in arena. They have been doing this for weeks. Apparently they have been banned before but have new accounts, although I cannot confirm this. Just reaching out to see what kind of help there is for this?

slim spruce
#

there are ingame methods to discourage it though.

errant cloud
slim spruce
errant cloud
#

It’s seemingly the case that it’s not that punishing to them as they have been doing it for weeks and makes the gamemode unplayable. Most of the time everyone just leaves and we receive temporary bans. Thanks for your time

limber berry
#

I’m trying to play and it just crashes with this, and it just sends me back to my desktop

limber berry
#

And now I tried again it just crashed my whole computer

#

Tried to play it again and it blue screened me

limber berry
#

ok thank you

fast fossil
#

i'm getting the same error, it might be something with the game

grand bluff
#

what's the best screen setting if you alt tab a lot to go to the wiki?

fast fossil
#

probably borderless but full screen should have better performance

pearl egret
#

My problem is done guys ty

hallow cave
#

hey iv been playing pve for about 400 hours idk if it me or the servers but since yesterday when i try to load into a game everything loads fast besides when it gets to the end of loot pools then i either lose connection to the server or my game crashes and if i make it in game my games laggy for 5 mins then clears up. could be my memory too its running at like 70% when running the game. any suggrestions?

bright merlin
#

Any common reasons Tarkov full crashes pc? Just happened when I was entering Ground Zero as scav, this is my first time launching Tarkov ever which leaves me to assume it may be one off but not sure yet.

#

It might be fixing itself now its updating the launcher or something

slim spruce
#

adding page file to an ssd usually helps

bright merlin
slim spruce
#

and make sure only C has it and all other drives are disabled

hallow cave
#

iv tried this yesterday and im still having problems. gotta be my memory

slim spruce
fickle obsidian
#

Hey everyone I'm trying to get back into tarkov, i have a receipt of buying the standard edition a while back but now i try and log in but it says that i don't have an account with the corresponding email i received the receipt for. If anyone could help that would be much appreciated.

fickle obsidian
#

"Email not found"

slim spruce
#

??support

white steppeBOT
#

Support@battlestategames.com

fickle obsidian
winter crypt
#

So I have a bit of a strange thing that's occurring. Tarkov keeps crashing stating "object reference not set to an instance of an object." I follow advice, delete the graphics ini, and hooray! It boots up, play fine for a bit until I close the program. Then the issue continues, only this time I can't just delete the graphics ini to make it work. Everything from reinstalling tarkov, verifying files, nothing works. Half the time the game crashes with "object reference not set to an instance of an object", and other times just unnamed Unity crashes. Any help to troubleshoot?

slim spruce
#

and if integrity is fine this may be a problem with the ini files keep getting corrupt

#

but that error can be a number of things

placid girder
hidden wren
#

Anyone know why my game look fuzzy when I'm in borderless setting and only when I'm only in fullscreen setting it looks clear? even when I have a over relay on to record my game it make it look burry like I'm clicked out of my game but its just my over relay on recoding on the top of my screen

hidden wren
winter crypt
chrome moat
#

Does anyone encounter issue with shadowplay not working correctly with tarkov after latest discord update? If I stream tarkov in discord channel and enable shadowplay it gives a pop up regarding drm protection, as if i would try to record some copyright protected stuff. However if i stream desktop instead of specifically tarkov, i do not receive such pop up

chrome moat
slim spruce
chrome moat
slim spruce
chrome moat
# slim spruce reboot and see if it continues, works for me

yea i did reboot, i disabled hardware acceleration. I tried streaming different apps - does not cause this pop up. I tried streaming desktop - does not casue this pop up. As soon as it's eft = pop up and disabled shadowplay. I will check if this behaviour persists on my friends copmputer and will later check if i have same stuff if booting from windows 10 on different ssd, but so far the only cause of unexpected pop up is streaming tarkov.

slim spruce
#

it must be some other program or website you have open

fickle gulch
#

I recently just built a new PC, and everything is running great, with the exception of Streets (of course it would be Streets). The computer runs the map completely fine, but I hang out at a constant and very consistent 21-23% packet loss, but I am not rubber banding around at all. Every other map has zero issue. Anyone know where I could start to look for rectifying the issue?

fickle gulch
slim spruce
fickle gulch
fickle gulch
slim spruce
#

I'd say change ram speed to default for ddr4 2133 and ddr5 4800 to rule out ram instability

#

if that improves things it's a bios issue

fickle gulch
#

Will do. Thank you.

finite tundra
#

is it normal for tarkov to use very little resources? im playing pve and have very little frames ~55fps

tarkov is using only 30% cpu and 40% gpu, i downloaded marvel rivals to try and it tries to use the most it can (get much better graphics and fps)

finite tundra
#

problem solved :) upgrading cpu

jagged plank
jagged plank
#

So nothing to be done then? Thanks bro!!!!! Great work! Doing so much for the community!

errant cloud
#

its quite literally making people quit playing the game. def not a good look. id be surprised if BSG wants this type gameplay going on tbh

jagged plank
#

4.2.6, 4.2.12, in terms of service could be argued here by the way @slim spruce but also is there another mod who might actually give a shit?

slim ermine
#

My game is repeatedly crashing with server connection lost. It happens during the game, not when loading in. My laptop is doing fine during these times and internet connection is rated as fast. Is there a fix?

slim spruce
#

But also

#

If you never have a good raid, even not even one, you may have a problem known with dual stack lite.

#

this is a problem caused when you either 1. have a unique ipv6 address and shared ipv4 or 2. unique ipv4 but no ipv6 at all

#

the game requires a unique ipv4 and unique ipv6

#

for reasons unknown, this problem randomly begins after working for a long time

boreal lodge
#

When I started up a match I was only in for 10 minutes before I got booted from the game for poor connection quality. When I tried to join back in it said the game was finished or I couldn’t connect. I didn’t die while I was playing but the game still took my entire kit.( it only took me 3 minutes to get back into the game) is there anything I can do to get my items back?

icy inlet
#

How long dose support would replay i contacted them 2 days now and no replay :0

azure anvil
#

anyone else needing to double click to transfer between windows in stash
nvm it fixed itself yay tarkov

stable temple
#

Yo i got a problem with starting the launcher. The launcher wont start if i double click it. Nothing happens my mouse couser is loading but nothing happens. I would be happy if someone will support me by that.

The things i already did:

-reinstalling
-open with adminstration
-restarting the pc

native zodiac
#

does anyone know whats wrong with tarkov and 5090s and when it will be fixed

#

i get 120+ fps with my 4080 and i have exact same settings getting 80 on like every map with 5090 14900k

sudden venture
#

hello i have a bug, i was about to pick up my own dogtag off my inventory

#

also i couldn't use my secure container

cedar sand
sudden venture
#

ok

slate hazel
#

Just tried to do claustrophobia task and none of my kills counted. Killed them under the new lab area and in water area basement. Used mp155 with ap20

white light
#

This is constantly happening to me in PVE. Only PMC raids and only when I am solo. Im guessing its some issue with it saving profile data since in solo PMC runs you are on your own server. Basically, I get XP and all my kills still count. However, any quest progress I make along with my entire inventory is reset back to pre-raid. Sometimes it does this, sometimes it doesn't.

zenith dust
#

door bugged near the tarbank in front of the lexos

slim spruce
#

@lyric bluff tarkov only please

lyric bluff
#

i know but pls dm if any one know how fix this pls

lyric bluff
slim spruce
#

@broken igloo pve mode is dangerous and you lose gear. The only place you don't lose gear is practice mode where there's also no progress if you extract.

broken igloo
slim spruce
broken igloo
wind monolith
#

anyone know why my audio dies in lighthouse only, like it completely kills my PC audio and i have to restart my pc mid raid

half fjord
#

can anyone help me i dont know whats wrong but for some reason i cant get pyramid scheme done

#

it wont let me get the last group of atms and ive already revisited all of them twice

carmine zealot
#

That group is right next to one of the other ones, perhaps you've missed it

half fjord
#

can you provide me a screenshot of the area incase i did over look it

neat ruin
#

did anyone complete ref quest line?

#

Against the Conscience - Part 2 (assault carbine) doesn't count

carmine zealot
half fjord
#

yeah its bugged

carmine zealot
#

I'd report it in the launcher then

half fjord
#

why do the flare extracts only work half the time?

slim spruce
#

@little hazel to use modmail your dms must be open

#

??modmail

white steppeBOT
slim spruce
#

@little hazel see above

little hazel
#

Sorry

#

done

wispy shuttle
#

i seem to be running out of memory when doing scav raids. it doesnt happen on pmcs and it happens regardless of map, anyone have a fix?

slim spruce
wispy shuttle
slim spruce
#

what exactly is happening?

wispy shuttle
slim spruce
#

only on customs?

wispy shuttle
slim spruce
#

The game is known to have memory leak problems, but not many have it on 32gb. You might need page file on C drive.

#

usually 16000 min and 25000 max helps things

wispy shuttle
slim spruce
slim ermine
slim spruce
wispy shuttle
fathom karma
#

i cant get money prome trader"? I sold over 4k USD work of items to Peace keeper and yet the total spent for that trader increased but yet i have not the USD...

slim spruce