community-support

[stable saffron]

does arena automatically get installed if arena was never baught?

Latest

second before latest

i didnt expect it to go into that like that, but there are the logs

[summer holly]

is ther anything i can do when im not getting verification email

[gilded bridge]

Im stuck at "Repairing game" on launcher it stuck on %0

[plush fable]

Are we banning for forcing dlss 4 in the nvidia app or still no response ?

[normal sand]

Extracts on shoreline turn red and don't work anymore and i'm forced to go to lighthouse which is a death sentence... Why

[tardy hornet]

What does this mean

[high rover]

Anyone know any fix to not getting verification codes in email? Ive had the problem for 3 years now and decided trying to get back into the game but still have the problem.

And even resetting passwords send me 0 email. Its like im shadow banned

[teal lichen]

does anyone know a fix ? I am blocked by cloudflaire on website !!!

[vivid briar]

does transit count as THE GUIDE "extraction"

[floral zenith]

Yes,This quest can also be completed in a single raid when using transits.

[quaint anchor]

Should I be getting more than 45 fps on streets with a 3060 5700x3d and 32 gb of ddr4 ram?

[slim spruce]

disable vpns

[teal lichen]

I don't have any

updated nvidia driver and this happened which is weird

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[languid sonnet]

is there anyway to fix the ground zero 99% bug other than virtual memory page? i have already tried that 😦.. i can get ground zero as a scav just not as a pmc

@slim spruce any ideas?

[teal lichen]

thanks will send an email

[slim spruce]

do other maps work?

[languid sonnet]

yes

worked fine last wipe.. im sure as most people did

[slim spruce]

if raising page file doesn't help, wait for a fix

[languid sonnet]

jeez so i wont be able to play this wipe, nice.

yes everything is on one drive

[slim spruce]

you might need to upgrade ram if your usage is above 90%

But ideally this should not be the fix.

if you went from 16gb to 32gb it would probably be fixed

[languid sonnet]

my current ram is 32gb

what do you think i should change it to? as far as virtual

[deft stratus]

If you're using Windows 11, consider downgrading. First, run a scan with AdwCleaner, then clean up your system with CCleaner. Next, use DDU to uninstall your GPU driver—be sure to download the new one beforehand.

Check for unnecessary background software consuming RAM, like WPE, RGB software, or printer utilities, and disable them. After that, reinstall the game for best results or verify its file integrity. Before launching, clear the cache and delete logs for a smoother experience.

[deft stratus]

check with autorunsXP maybe u got some software that reserves too much ram https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns

[clear mural]

Hi, does anyone know why I'm not getting a verification code from BSG to log into their website? Thanks.

[quaint anchor]

email and not username

[languid sonnet]

Currently trying to load in. 19GB available according to physical memory.

standbye shoots up and then it gets the error message as per normal

literally spawned in and then got the error message after now, making progress @slim spruce @deft stratus

[torpid ore]

unity crash when loading in raid and i re installed any tips?

[hot sparrow]

Are bosses 100% confirmed not to spawn when there's a packet loss at the start of the raid (xx:38 mostly)?

[austere raptor]

anybody knows why I cant claim crafted item even thou i have stash space?

[surreal orbit]

i'm trying to repair my game files but it's stuck at 0%

[slim spruce]

make more room

[slim spruce]

start launcher as admin

[surreal orbit]

still isn't working

[slim spruce]

let it sit there for 15 minutes trying to repair

[cyan mauve]

any official comment on dlss 4? will the dll be updated by bsg any time soon? were there / will there be bans for injecting the dlsss 4 dll?

[slim spruce]

modifying game files may get you banned

[cyan mauve]

yes, hence asking if there was any comment from bsg on it 🙂

[slim spruce]

that is the official comment for now

[cyan mauve]

👍

[stable saffron]

@slim spruce took forever but now I redownloaded it, and now this, same thing and idk why, and I don’t have arena installed

I didn’t buy arena either to install it

[violet frost]

Hello need help. My main account on tarkov is an deleted email and cant acces it. when i try to log in the laucher i cant do anything since it sends the confirmation email to my deleted mail. Is there a way i can use my back up email here?

[slim spruce]

an antivirus or firewall is stopping the game

[stable saffron]

so should i turn off windows anti virus?

or allow the game through?

[slim spruce]

i don't know honestly

[stable saffron]

ill try both

[stable saffron]

hmm, doesnt seem to work for some reason, is this a common thing for AMD GPUs?

[violet frost]

Is there a dirrect way to contact eft? Im trying to get some help about emails problem and seing nothing

[vivid briar]

??support

[white steppe]

[e-mail]

[vivid briar]

@violet frost

[violet frost]

yes im there but its been like 6 hours and havent got a respod or anything, how long is the wait time usuualy

[vivid briar]

Not sure, but it may take a few days.

[violet frost]

damm and i wanted to play tarkov this weekend, alright thanks anyway

[supple cape]

will bsg officially adress the dlss4 thing?

[warped oracle]

is it cool to give away stuff before prestiging or am i gonna get a rmt ban if i do?

[lethal roost]

is loading loot pools 100% still borken

[maiden acorn]

I just downloaded EFT and I’m stuck on the repairing the game download it’s says error 103003 help

[pliant moss]

does anyone know how to fix arena sync my main game and arena arent sync and im crazy close to lvl 4 ref so i need to fix it

[maiden acorn]

I just downloaded EFT and I’m stuck on the repairing the game download it’s says error 103003 help

[slim spruce]

error message?

[maiden acorn]

integrity files

[slim spruce]

the full error

[slim spruce]

start the launcher as admin

try to repair

it may take a while

[maiden acorn]

I’ve had it sitting for a while

Just stuck on the repairing the game

[slim spruce]

reinstall

[maiden acorn]

How do I uninstall

[slim spruce]

start > add or remove programs

[ashen tinsel]

Has anyone's purchased PMC clothing ever disappeared?

[vivid briar]

can somebody helps me why settings with FSR or DLSS are unavailable ? GPU is rtx 4050 laptop, in all other games dlss and fsr work

[maiden acorn]

Same issue

[cedar sand]

Ensure your display drivers are up to date

[vivid briar]

i did it today , want to try dlss 4, but only in EFT i cant use it, same as FSR

[cedar sand]

You can’t use DLSS 4

EFT does not have it

EFT uses DLSS 2.5

[vivid briar]

btw i cant even use DLSS 2.5, i mean i cant even select FSR or DLSS, its just gray, both of them

[cedar sand]

Likely because you have modified files or settings pertaining to image scaling

In GeForce experience

[vivid briar]

it was same before i change in Nvidia control Panel

[cedar sand]

Those options are greyed out only if your GPU does not meet the requirements to use them. This is a driver issue, uninstalling your display drivers and then installing your latest one may fix it.

[vivid briar]

okay i will try

[cedar sand]

But messing with the game trying to get DLSS 4 working may result in your account being banned for violating the license agreement, so I would be careful of that

[vivid briar]

why if its drivers update from Nvidia , its official update from 30.01.2025

[cedar sand]

I didn’t say anything about drivers in this message

But it’s because modifying game files violates the license agreement, and that can result in a ban from BSG

[vivid briar]

i mean i change it in Nvidia Expirience that can use latest version DLSS , i dont change anything in game files or install something

[cedar sand]

That is likely why you cannot use these options in game though

Because EFT does not support it

EFT uses DLSS version 2.5

Not DLSS version 4

[vivid briar]

so i can be banned for using new drivers from official Nvidia?

[cedar sand]

No, I feel like you aren’t reading what I am typing at all

The only way to make DLSS 4 run in EFT would be to modify the game files, because EFT does not use DLSS 4, this violates the license agreement, I never said anything about a driver violating that agreement

[slim spruce]

install to C:\program files (x86)\EFT

[little citrus]

how come chemical part 1 is not working for me? it says locate and obtain any information about the deputy chiefs past life on customs

[cedar sand]

You have to do the quest

You need the folder from the train car on Customs

[static briar]

I went on my profile on the site and reset my profile but it didnt work but still gave me the 3 week cooldown (my game wasn't open nor was the client) does anyone know how I can get my reset?

[vivid briar]

i got u , but i dont modify any files or install in game folder, its new version of drivers, that let turn any game on last version of DLSS , also i reinstall as u said drivers and it didnt help. i try to find in google and find answer, that in appdata/roaming/eft/settings/graphics.ini need to open as notepad and find dlss and FSR and change them all to false, and it helps finally i can change it

[little citrus]

i already handed it in

[cedar sand]

You likely reset the wrong profile, no one here can help you with this

[little citrus]

i got all of them exept for this - locate and obtain any information about the deputy chiefs past life on customs

[cedar sand]

You are mistaken, if the task is saying you haven’t

[static briar]

I only have one profile, and I was logged into it how would it have reset the wrong one, also where would I go to get help with that

[cedar sand]

As you can see on the wiki, this is the folder from the train car on Customs, you have to pick it up and hand it in

[cedar sand]

Because there are two options, PVP and PVE

??support

[white steppe]

[e-mail]

[little citrus]

i did that and the quest is stuckkk

[cedar sand]

You must have forgotten to hand in the item.

And then died with it in your quest inventory

[little citrus]

nope

i went into the train to go check it was there and it is not.

ill send a picture of the quest 1 min

[cedar sand]

You didn’t check all the spawns

There are multiple spawns for this item

[little citrus]

This is my 5th wipe.

i know how that quest works. 1 min

[cedar sand]

They only added these spawns last wipe

[little citrus]

ive done it before last wipe.

[cedar sand]

You’re arguing because you cannot accept you made a mistake and I’m not engaging with it, have a nice day.

[little citrus]

ill send a picutre that says i handed in the item @cedar sand

see that first quest. see the last quest item says handover its handed over.

what did i miss?

[cedar sand]

You have not handed in the folder

It literally says that in this image

It says you have been there, but you have not given the folder to Skier

You have not handed this in yet, the quest objective is saying you have only handed in the dorms 220 key

As I have already explained to you…

[terse trench]

need one TerraGroup storage room keycard entry for dragnet please 🙂

[robust spire]

Es bulbs, people loot them as crazy, or im just unlucky and rarely find it? Mostly do interchange for loot like this, check everywhere i know these bulbs can spawn inside main building and hidden stash etc on my way to exstract.. Of close, i check these travel cases... If lucy, i find one... Freaking annoying, need many. But, if i find 1 to night. I can upgrade hideout...

Any places, maps they are easy to find? Iv done a mix, but most raids in interchange, then shoreline and customs, few woods raids also. But mainly focuse on tasks. I checked allot of containers, used maybe 14 days to find 8

It is like the game knows what i need, lol

[onyx comet]

heya, not sure if this is the right place to ask .. ive just updated tarkov on my pc after over a year, and now when i play a session, it hangs for several minutes and then i get a message that says "authorization error occured" and it kicks me out. anyone familiar with this issue?

[little citrus]

@cedar sand thank you i missed that part you were right i seen it now at the end. Completed.

[cedar sand]

https://tenor.com/view/gato-joia-gif-27503164

[plain mountain]

is tarkov shooter step where you need pmc kills at 25m broken because im stuck at 2/3 and have killed atleast 5 pmcs from that range

[cedar sand]

Log out of your launcher and then back in

[onyx comet]

ok i just logged out and logged in again. i have already restarted my pc a bunch of times. will see if this works 🙂

[plain mountain]

Just killed another guy who was maybe 2 parked cars away headshotted him with a mosin and it didn’t count

[analog shore]

Does anyone else have discord issues when using tarkov? me and my friends have this problem where randomly one of our streams freezes up, it says their stream is paused, and then a little bit later their voice doesn't work anymore either and he has to restart his entire discord.

haven't had this issue before and it seems to only be when playing tarkov.

[swift garden]

Hey guys my game keeps saying server connection lost and when I try to re join same thing. Doesn't happen every time but happens ALOT. I have a Amd rez 5 5600 g GPU is rtx 4070... 16ram is my set up a issue?

Is it my cpu? Heard tarkov eats up cpu has anyone had this problem with the same cpu

[acoustic lodge]

can anyone give me like 'the best settings' for my current build? i can provide the details,but id like to get more frames

[cedar sand]

??pagefile

[white steppe]

#community-support message

[cedar sand]

You can try this and see if it helps

[cedar sand]

Tell them to run discord as administrator

[open island]

hello, i am trying to install EFT, this is maybe the fitfh time trying. i keep getting hit with this message. any help would be appreciated please

[swift garden]

Wym?

[smoky moat]

Anyone know how to get verification emails from battle state? I did get them at one point but I haven’t got one since April

[swift garden]

Make sure email is correct when trying to log in, check email all mail/ spam.

[pearl monolith]

what do i do if saving the mole quest doesnt say i went into office on ground zero and got harddrive when i did successfully get out with harddrive in hand and cant turn it in?

[teal lichen]

you have to walk over the dead bodies first

[pearl monolith]

ok

[versed fox]

is it lvl 15 when Ground zero turns into a higher lvl map?

[spice herald]

Anyone seen this error before ? I've done the Integrity check and the sfc /scannow and updated windows and video card drivers and rebooted and still having the same issue.

[signal robin]

21

[near cloud]

I just got killed by a guard called lyysy. is it some special boss or normal guard? I played on reserve

[potent star]

stuck on loading profile data tried resetting 10+ times even verified game file will not let me ingame never had this issue before any idea?

[pulsar mantle]

me too... what servers do you play on

[pulsar mantle]

I let it sit for 6 minutes and I got in

[vestal girder]

hey i haven't played in a while went to try log in and can seem to remember my password but every time i reset password it wont send me the email? tried 3 times now

[idle sleet]

Have been say in South Africa for a few week, not really kept up have the sorted the custom raids and the server connection lost issue?

[rich estuary]

hi can someone help me fix my performance issue
i have a
rtx 3070 / i79700k /32gb ram
an for some reason im only getting 40 fps in customs on the lowest settings can anyone help ?

[forest dawn]

anyone know how to claim the twitch drops? I have unlinked and relinked tarkov to twitch, to no avail.

[fresh parcel]

Anyone able to help me with settings / the new DLSS4

[weak cosmos]

anyone know how to fix connection lost anytime i try play ive even reinstalled the game still does it sometimes lets me run scav never pmc?

[supple wigeon]

just had the audio bug 3x in a row amazing game

[fast tiger]

@weak cosmos ☝️

[toxic tendon]

@open island i had the same problem i can help dm me if i dont respond here

[bleak python]

How to resolve the problem that I am not loading in to the maps?

It's just freezing after loading loot pools.

esspecially customs

It started when I switched settings to low for better fps now the game isnt working at all.

I have a good pc.

[robust spire]

@rich estuary Increasing pageing file size can help, running the game in windowed mode, install lasso and set tarkov as high priority. Disable or enable smt/hyperthreading, check cpu/gpu usage and so on to see if there is a bottleneck. And, most important thing to remember. Tarkov runs like garbage, and last patch is probably one of the worst regarding how poor the game runs xD

[uncut vine]

im new to tarkov and mainly want to play pve so which version should i buy? and is there a way to upgrade my stash/secure container without buying it?

[bleak python]

Dont

[weak cosmos]

every fucking time i try go run pmc ive legit done everything i can yet nothing will work will someone help me fix this

[bitter otter]

what the actual fuck

I killed one AI scav

[marsh lynx]

I only just bought this game and im not being sent the verification code to log in...

[slim spruce]

see here https://www.battleye.com/support/faq/

[swift garden]

Same problems. Try reinstalling. I did that and seems to be working.

[cobalt raven]

ARE YOU tagged and cursed if i go in with an ak and nothing else?

[analog shore]

Thanks, i'll try that

[astral wagon]

If you go with nothing you are tagged and cursed.

I believe an ak should be fine

[main path]

Hey, have a problem here, I bought the game about a year ago and played few hours, now I tryed to go back to tarkov and try to learn the game on new PC, but now tarkov gets freeze on initial launch in launcher and can only close app throught task manager, after ending task, 5 sec later it crashes whole pc. I've never had any similar problems on this pc. need help cause cant play the game, already tryed reinstaling, moving on other disc, updating GPU drivers, nothink worked

[astral wagon]

Alright what ram do you have.

And do you know how to access your paging file?

[main path]

16giga ram

[main path]

actually I don't know what it is

[astral wagon]

Alright open up your paging file and click on your main drive.

[astral wagon]

Access your advanced settings

[main path]

Im in adv settings

[astral wagon]

Find paging file there

You are only going to put the numbers on ur main drive not on any other drive at all

Just main drive where your windows operates

You are going to disable automatic page file and enable custom file size and I’ll tell you the mb numbers in a minute

24,576 for your minimum size.

49,152 for your maximum

Once you apply the numbers on your main drive confirm it and restart your pc attempt to use it again.

[main path]

done that, now game crashes whole pc even before closing it in task manager

[desert hemlock]

Anyone else experiencing this? I'll be playing, using the traders tasks tab with no issues, then go to click on it to complete or turn in a task, but it won't even go to the task tab. Acts as if I'm fully missing the button. Everything else works normally.

[astral wagon]

Right do the dism check health

You could have corruption search up the commands run command prompt as admin

And do “sfc /scannow”

[valid raven]

anyone know why when Im playing my game is blurry and for example when Im opening my inventory / stash everything is loading and it tackes 3 4 minutes to load?

[limpid plaza]

anyone having issues getting the verification code sent to email i upgraded my pc yesterday now i cant get in

[soft flame]

Can I get some help with graphic settings? I just noticed that when I move around in game or even move items around I see a tare or some type of graphical getter. Any help would be great.

[desert hemlock]

fsr on ?

[static imp]

guys what do i do if i dont receive emails from eft website when i try to authenticate/login

[vivid briar]

Any one else's mouse sensitivity double with this latest patch? In Arena and base game, I have to reduce my mouse sensitivity in game by half. Went from 0.30 to 0.15 and aim sense from .2 to 0.1

[ebon moth]

yooo where the hell do you find electric drills? ive been doing tech crate runs on reserve still nothing!!

[static imp]

guys how do i fix not receiving emails from EFT in order to login?

[violet jay]

the same problem i cant login, because i dont get the email with the code...

[lofty needle]

This weird flickering selection bug started happening and I'm not sure why, it happens in flea market too but only flea and insurance from what I've found. It wasn't happening the other day and randomly started happening yesterday.

[noble crag]

i have the same problem aswell. installed arena and bsg launcher logs me out and now i can't login cos i don't get the email...

[violet jay]

i fix it, turn off your antivirus sounds stupid but try it

[violet jay]

i fix it, turn off your antivirus sounds stupid but try it

[vivid briar]

i updated my drivers last night and i load into the game today and it looks like actual dog shit any idea?

[noble crag]

doesn't work for me 😦

[violet jay]

Logout turn off and try it again..

[abstract parcel]

hey guys, i dont seem to get the email for code never happend to me before.

[noble crag]

nope. still nothing 😄 installed launcher to my other pc and when i logged in i got the email immediately.

[drifting turtle]

Hi everyone! I have big problems in eft with fights: when i start shooting (PMC, SCAV or simly shooting for nowhere), my fps extremly drops to 4-5 (no jocking). Also big fps drops are before raid start, sometimes end of the raid.
i tried use YouTuber Panji fix (more prority for EFT process in windows system and RAM optimisation). Nothing doesn t help. What else i can do to try to fix this fatal fps drops?

[violet jay]

i fix when i turn off my antivirus xD

and i try to login again.. is weird idk

I saw this comment on a youtube video, I tried it and it worked for me

[noble crag]

okay. i have to browse more posts about this problem atleast i'm not the only one 😆

[violet jay]

I've seen quite a few players affected by this shit xD

[noble crag]

Yeah starting to think its something from bsg end

[violet jay]

yeah i think to.. -.-

[slim spruce]

disconnect keyboard and mouse while it's flashing

if it stops then, it's a hardware problem

[noble crag]

Now i got the code suddenly 😄

[polar pivot]

Hello, do you know if battlestate does refunds in some cases/ makes a discount for expansions? i accidently bought the arena instead if regular EFT...

[dusk obsidian]

Hello, i have a problem with the log in. I tried to log into the website to download the client,the system says "a code has been sent to your email", but in my email there is not code, ofc i know this is the right email

[normal sandal]

yeaaah me too and i never get it..

[slim spruce]

there are no refunds nor discounts outside of sales

[polar pivot]

well then, 50$ down the drain

[violet jay]

nice !

[vivid briar]

can this still be done and do the maps need to be completed in that order

[astral wagon]

Completed in order

You start from zero and end at shoreline

Also I’m certain this is an event

[normal sandal]

guys what do i do if i dont receive emails from eft website when i try to authenticate/login i tried to turn off my antivirus and still nothing..

[supple cape]

you cant

[astral wagon]

The emails are currently messed up with bsg on their end

You won’t be able to log in at all until bsg fixes it

[vivid briar]

how long will this go on for? we transitted

weve been here for like 10 minutes now

[gentle pecan]

I need help I bought the change region to eu on the escapefromtarkov page and it changed my status to eu on eft but not eft arena?

Do i have to buy eft arena server change seperately? I have EOD so i assumed it would swap with

[vivid briar]

i need help

ive been stuck here for like 15 minutes what to do?=???

@leaden basalt

[leaden basalt]

alt f4?

[vivid briar]

i did

[leaden basalt]

okay.. click leave raid instead of reconnect then

[warped drum]

Thank you.

[lofty needle]

Tried this it didn't stop it so it shouldn't be hardware

It only happens in Tarkov

I tried verifying files too

It also spams clicks when selecting quests

[jaunty matrix]

Keep getting thrown this error when trying to buy Mechanic LL4 items despite having the proper level

[scarlet hazel]

is there anyone here that can assist me....
im having an issue...only this is the only game...its crashing constantly...unityplayer.dll error...ive searched online for fixes...nothing..

[stable saffron]

curious, has anyone else found a solution to this? i have a feeling its an AMD thing, but i really doubt it as everything is new

[scarlet hazel]

@devs any of you have an answer to this unityplay.dll error?

[slim spruce]

im not aware of a solution to that unless you have arena and tarkov installed in the same directory

and the launcher confuses them both

[stable saffron]

hmm, and if i dont have arena installed, i mean, you said two exes, the _BE and the normal, but confused on what the BE is anyway

[slim spruce]

battleye

the only known cause of that problem is having both games in one folder and then the games can't launch

[stable saffron]

so shoudl i have the normal and battle eye in the same folder?, and then i wonder what else is causing it

[slim spruce]

the be and regular exes are supposed to be together yes

just not arena and tarkov exes

[stable saffron]

idk if this well help, but this is all that is in the folder with the exe

[slim spruce]

that is fine

[stable saffron]

hm, then i wonder what else would be the issue, and dont know if anything in there will help like the logs

[slim spruce]

make sure this folder is not read only C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

the settings folder itself

[stable saffron]

it was and so its turned off now, ima try it now

a lot of the folders are i think so didnt know if it was suppose to be like that or not

that seems to have done the trick

[slim spruce]

you only made the settings folder not read only?

[stable saffron]

it was on by default

[slim spruce]

went from square in the box to no checkmark?

[stable saffron]

im on windows 11, it was checked to where read only was on, i just unchecked it and now it works

[slim spruce]

ok great

we found a fix

[slim spruce]

here

[stable saffron]

it seems i need to manually disable it every time for some reason, as it wont permanently turn off read only

[surreal orbit]

my game is frequently crashing on multiple loading screens that my pc has had no problem getting through in the past

i've tried reinstalling and doing an integrity check

[slim spruce]

Oh you may need to take ownership

as shown here https://www.escapefromtarkov.com/support/knowledge/453

(ignore wrong error)

full control for authenticated users

on the settings folder

then the read only should stay forever

[static imp]

the one in windows security?

[static imp]

did you have issues with the launcher or the website?

for me i cant login into the website bc it wont send a email; should i try reinstalling the launcher or would that not affect it

[neon storm]

why am I not getting a bonus?

[neon storm]

yes I am a bear

[tardy hornet]

PLay a raid and it will be fine

[jaunty matrix]

still like that after several raids

[tardy hornet]

Repair ur files or integrity check maybe

[rotund lodge]

i got a new router and eversince evertime i get out of a raid or go into my hideout im made to wait for a while and get hit with a authentication error ive tried restarting my pc and game tried repairing my files idk what else to do

[slim spruce]

reboot modem and router by power pulling

otherwise, update router firmware

[reef dawn]

can you change the region of a account

[stable saffron]

Oh, authenticated users, ok

[spare lichen]

i need assistance with changing the main email on my account

i no longer have access to my main email but i was able to input a backup email

but that doesnt allow me to sign in to the launcher to actually install and play the game

anyone know how i can fix this or workaround this issue

i can only log in on website

[slim spruce]

from all to EU yeah

[fervent meadow]

does anyone know where i can get help, i just perchased the game but for some reason it said i perchased the arena and i cant seem to get a refund

[slim spruce]

They are on totally different websites. There are no refunds for purchases.

[fervent meadow]

wow what a money robber, dont htink il be buying this game then

[fervent meadow]

does anyone know how i can contact the support team for a refund. i purchased the standard edition of the game but for reason it said i brought the arena, iv put in for a ticket but someone said it will take up to if not more than a week for a reply

[scarlet hazel]

my game keeps crashing everytime i play....i look at event viewer and its talkin about the unityplayer.dll...what do i do...ive uninstalled a couple times...updated drivers...keeps crashing

[swift hazel]

@slim spruce are you here I have a question you might know the answer?

[scarlet hazel]

nevermind im uninstalling this trash game

[potent juniper]

Anyone know if there is smthing up with the servers me and my friend have been trying to play but it always says that there was an error loading in

[swift hazel]

on my region selection screen if I choose Auto it says auto USA servers but I upgraded my account to EU on 2020? Do you think this can effect my ping one of the eu server?

[fervent meadow]

My games not even downloading just ceashes my system everytime i try. I know the game is littered with cheaters but didnt know it was this bad. First it purchased the rong thing and when i do buy the actualy game it doesnt work. Im really hoping i get my money back for the first tarkov mistake and hopefully it starts working without crashing my system

[weak robin]

mmm-mmm love me some streets

just curious, does the use physical cores setting been known to tank frames by any chance?

cuz streets for me rn is the only map that just is terrible to play on, or is there some sort of cheat in this lobby im in that causes network issues for everyone

[dry aurora]

any have a fix for discord mic bug when joining raid?

or arena

[plucky frigate]

Hey guys recently tarky has been eating up all of my 16gb ram should i go for higher ram like 32gb or 64? And does 3200MHz Ram have much better performance than 2666MHz Ram or they are marginally better?

[noble crag]

i got the email from website but not with launcher and even got change password email aswell

[weak robin]

its not supposed to

when mine is running as it should it uses like 8-10

when it loses stability for some reason then yes it uses 14-15

[weak robin]

streamers like BurntPeanut and Lvndmark have god PCs, and yet have frame issues as well network issues, its the new engine

[plucky frigate]

Yeah mine is roughly 9~12 but it has tons of moments when the game went crazy it make my ram goes 100% usage

Especially when bsg decide to add new events

[weak robin]

yeah idk y thats happening but, game isnt like it was last wipe, most likely due to the new engine

[plucky frigate]

Like that frostbite stuff at the start of the wipe

[weak robin]

yeah that wasnt fun

[plucky frigate]

My pc tank the fps constantly because of that

[weak robin]

what processor gpu do u have @plucky frigate

[stoic cape]

Guys anyone else is having trouble loading in to customs? I got 16gb ram and I saw some people saying I have to upgrade to 32 to load in the map

Its kinda crazy because I can go in a offline raid

[drifting oracle]

I am having an issue with queueing and I’m wondering if people have had the same problem I am not able to load into scavs or pmc runs on PVP because I’ll either be met with a loading of “awaiting session start” or “synchronizing with other players” and it will be stuck at a percentage I’ve tried reinstalling, clearing cache, checking integrity I’m not too sure what to do at this point these problems arose when I updated my windows to which I’ve rolled back the updates and continued having the same issues any help is appreciated

[pure nebula]

does dlss actually change anything?as does it give you more fps?cuz i tried (to be fair it was on streets) and i didnt notice any diference

[vivid briar]

having this issue where I'm spawning into raids with no pouch and my dog tag is in a weird spot. anybody know how to fix this?

[vivid briar]

why does this keep happening

"max offer count" "2/5"

[clear condor]

Anyone know why my friend is getting random freezing while playing? He gets the packet loss icon and then freezes for about 5-10 seconds randomly throughout the raid. This issue did not happen in previous wipes.

[elfin owl]

game no work good

[stoic cape]

I was having the same problem and I lowered my settings and adjust some configurantions in game and it worked

[weak cosmos]

anyone having server connection lost only when running pmc?

[dry aurora]

anyone having discord mic being muted by tarkov? been playing arena and it is muting my mic in discord then i mleave and rejoin discord channel but that oly works some of the time

[glossy hollow]

DLSS 4 Override safe ?

[slim spruce]

no it's file modification

breach of TOS

[glossy hollow]

then why does the Nvidia website say it's supported?

[vivid briar]

Someone somewhere messed up

[cedar sand]

Because EFT has DLSS version 2.5 installed

[swift hazel]

Anyone else getting high ping on EU East server?

I'm from EU but auto shows USA is it normal my account upgraded to EU on 2020

[slim spruce]

looks normal for middle east users

[outer vessel]

Is the btr quests fixed yet? still not getting any quests from him after hot wheels

[potent star]

getting this today cant play any suggestions

[swift hazel]

I'm from Turkey my friend getting 84 ping on EU East but I'm getting 200 is normal? not isp problem I did everything with isp

[slim spruce]

it might be isp routing which is a common problem

[slim spruce]

make sure you're using the launcher and not the tarkov exe

[swift hazel]

do you have any suggestion?

[slim spruce]

only a vpn

[swift hazel]

isn't vpn TOS?

[slim spruce]

No

[swift hazel]

ohh I can use vpn you are saying

[swift hazel]

thanks a lot

[elfin owl]

Packet loss symbol keeps popping up and my games stutters. usually at the same time. (I have good cable internet )

[vague aspen]

Sorry, does anybody know by any chance why the Battlestate Launcher tries to get to that path which currently doesn't exists on my system and why I have to log back in everytime that happens?
This is the second time this happened

[bronze torrent]

I get rage hacked and ALL I GET IS THIS BS (33100) rubles

[verbal turret]

cannot launch the game, crashes on launch every time, disabled fullscreen optimizations, reinstalled windows and wiped all personal files, same issue, no clue what to do now.

specs- i7-14700kf, radeon 7900xt, 64 gb of ddr5 ram @ 5600mhz, 2tb nvme ssd

[slim spruce]

@mild otter report them ingame not here

[mild otter]

Done that too. Already killed me 3 times. Thanks for the advice. Mofo is flying too 🤬 Have a great day!

[vivid briar]

it sits like that for abt 30 minutes now. is there any reason?

[slim spruce]

wait a bit more, or disable windows defender

[vivid briar]

it is disabled

and still nothing btw

[slim spruce]

usually the causes for this are an antivirus blocking the launcher or you didn't wait 10 minutes with it trying

it usually starts in a few minutes

[vivid briar]

i am downloading the game trough the link that i found somewhere there

[sullen narwhal]

Any tips for when you dont get 2fa code in mail ?

[slim spruce]

sounds good

[vivid briar]

check if you typed the correct e-mail

[sullen narwhal]

Well i just got the reset password

The account is since far back

Havent played since 1 yaer thoe

[jade dawn]

how to fix cultist circle glitch

[vivid briar]

damn. then drink with me

[sullen narwhal]

Unloko havent played 1 yaer and cant evan log in after paying over 130dollars for the game

aI rember i had this problem last time to took days to log in

[slate hazel]

prefiring me 🙂 pls ban

[astral wagon]

Cheaters can’t be banned on here dude.

Report in game and move on you can’t do anything about it here.

[slate hazel]

ok let them rage cheat for 600hrs and get prestige 2 🙂

[astral wagon]

Verifications errors with bsg rn and the emails are completely messed up man can’t do anything.

[astral wagon]

Acting like the mods here actually work for bsg.

[sullen narwhal]

-_-

Were do you see that +

[astral wagon]

Try logging in. That’s your proof. Ask everybody else if you even want.

[sullen narwhal]

i tried in the eft chat no one said it

[elfin owl]

My sound just went away mid raid.

[astral wagon]

Audio bug in tarkov not you.

Recommended action is to restart audio drives

[elfin owl]

I figured that, i restarted tarkov hope it works

Idk how to restart drives

[astral wagon]

The fact nobody acknowledged you

That’s unfortunate

[sullen narwhal]

look about they did

above

[astral wagon]

What?

[sullen narwhal]

2 guys awsnwerd me

[astral wagon]

In eft chat 1?

[sullen narwhal]

yae

Shit the same i forget abt this game again

[next parcel]

How can I revert the game back to 0.15 so I can get 20% - 30% more frames?

[astral wagon]

Whats your issue again kastar

[astral wagon]

I believe you can’t at all

[next parcel]

That's messed up. They need to have a hotfix soon.

[sullen narwhal]

I dont get the 2fa code when im trying to log in.

[astral wagon]

Yes that’s the email issue.

Literally everybody can’t get it.

You are using any hotmail emails?

[elfin owl]

Lmao i try to load back into raid and i get anticheat connection failed.

Game is cooked

[astral wagon]

Always has been

[small harness]

my friend bought unheard but the cultist jacket is not there for him where does he get it

[elfin owl]

SOmehow It's more cooked now.

[astral wagon]

Indeed it is

[elfin owl]

Idk the game works fine for my friend

[astral wagon]

Takes a bit to receive it. When did he buy it?

[elfin owl]

But my ass cant get above 30 fps with constant stuttering

[small harness]

literally 5 mins ago haha okay thank you

[astral wagon]

Alrightie that’s why lol

[vivid briar]

why matching takes so much time?

[potent stream]

Anyone know why my dlss option in tarkov for performance would be greyed out?

[vivid briar]

@slate hazel "PREFIRING" IS LEGIT...AND AN ACTUAL STRATEGY, DOES NOT MEAN THEY ARE CHEATING...at all....

[next parcel]

Yea I miss 2017 when my game actually ran well.

[elfin owl]

It's progressing backwards

But hey, atleast they added that new trader that i'll never meet, and that new weapon locked behind 200 quests, lets look at the positives

[iron egret]

soooo when exactly are these mfs going to fix this email thing ?

[shut bobcat]

i havent played tarkov since august, been trying to get on and off since then but when i try to login the verification email never comes through, i have tried to reset password and again the email doesnt come through, any ideas?

[brittle flicker]

reinstalled the launcher 3 times now onto seperate drives, either does this or the launcher just opens in background.

had to uninstall my game after every raid i loaded into i would get packet loss then drop 40 frames and freeze

[slim spruce]

it should begin in a few minutes

[brittle flicker]

i waited 35 minutes and nothing

bout to just give up cause its been 2 days of troubleshooting with nothing

took 6 hours just for the game to uninstall for some reason

[slim spruce]

choose C:\program files (x86)\EFT

and start the launcher as admin

[brittle flicker]

tried starting launcher as admin

wouldnt even open the launcher

[stone furnace]

It only helps if you are GPU limited. Otherwise it's just an anti-aliasing replacement

[pure nebula]

i have a 4060ti should i used it or nah

[stone furnace]

You need to see if you're GPU limited while playing, use HWinfo or MSI afterburner or task manager

[stone furnace]

Is this confirmed though? As far as I can tell, it does not actually modify the nvngx_dlss.dll file, it happens at a driver/GPU level

[brittle flicker]

there is no eft folder in program files boss

[slim spruce]

make it

[brittle flicker]

fym make it bro

[slim spruce]

you don't know how to make a folder?

[brittle flicker]

right click new

[slim spruce]

yes

[brittle flicker]

thats an empty folder

[slim spruce]

choose to install there

[slate hazel]

not when you havent heard or seen the player you are prefiring xD maybe look at profile before you make a fool out of yourself

[brittle flicker]

yeah done run as admin it opens in the background

[slim spruce]

i do not know of another solution besides disabling antivirus software

maybe white listing the game and launcher folders and rebooting

[weak cosmos]

anyone having server connection lost only when running pmc?

[scarlet ermine]

Anyone know why I haven’t been able to get a damn password reset for the last 2 days?

[remote lake]

He has got to equip it from the overall menu where you can see your PMC and stats. should be clothing selectors right under where your PMC character is shown

[harsh dirge]

every time I try to get on customs, scav or PMC it just says server connection fail and i cant join in on the murder and mayhem, kind of sucks cuz its my favorite map and I'm getting tired of reserves and factory. I've checked my server and it always says that its around 25-50 ping but my games usually lag quite a bit especially on reserve.

[astral wagon]

Emails for this game are currently fucked up.

And bsg has not yet figured it out

[scarlet ermine]

This is what I get for upgrading cpu😭😭

[brittle flicker]

had to restart my pc and shit finally started now stuck unpacking game files 👍

[astral wagon]

Tarkov is having a literal meltdown man

[slim spruce]

ok

[placid zenith]

@red cape
were you on the raid with me?

I crashed in this raid, does anyone know how to fix it?

[scarlet ermine]

Have they even said anything about this it’s happened to me before but it’s random when I finally get a damn email

[astral wagon]

I believe they have acknowledged it

I hope this wasn’t intentional and they are blocking shit

I really couldn’t tell you

[scarlet ermine]

yea sucks gonna lose all my insurance now

[scarlet ermine]

didnt know updating bios was gonna log me out was hoping to put in a new cpu today and test on tark but they on some bs 250$ spent and cant even access the launcher lmao

[thorn yarrow]

Sometimes, i face auto scrolling in looting screen. I have disconnected any other input devices, but the result would be the same. Of courese, this happens from time to time. not all the time. Does anyone experience same issue here?

[astral wagon]

5700x3d let me guess

[brittle flicker]

stuck unpacking game files for 40 minutes thanks for the help tho i appreciate it

[scarlet ermine]

Haha nah 5800x

[scarlet ermine]

5800x

[rotund sentinel]

Anyone know if there is a way to unlock locked items after you prestige if they are still locked in the system? wont let me pull them out of the vendor it gives, wouldnt of sent them over that way if i knew there was an issue like that

[astral wagon]

You should have gotten the X3D

You got lowballed man

It’s twice as better

[dreamy solstice]

Can I easily play between 80-100 fps with ryzen 5 5600 rx 6650 xt 32 gb ram, friends?

[quasi quarry]

anyone else has issue with The Price of Independence? we finished it yesterday didn't die extracted and just had to go back to the btr driver to deposit it after we started a new raid the task reset

[scarlet ermine]

Yea I was reading on that but tbh wasn’t planning to upgrade cpu just impulse buy since it was fairly cheap and my Ryzen 5 3600 could barely handle tark at the lowest settings

[wild turtle]

Hi all, just wondering, if you can provide video proof of someone cheating, is there an official way to submit a report against them?

[restive tendon]

anyone here play on a 9700x or 9900x? or is everyone on x3d chips

[winged apex]

i need help

Who want help me? my problem is bsg launcher verification code. I suddenly stopped receiving two-factor verification emails from the BSG launcher. I have verified that the E-Mail account has enough storage space and also checked the spam and other folders and there is nothing from BSG. There also is no filters regarding BSG active in my E-Mail account.

[analog shore]

Does anyone know if it's possible to find an evasion armband from the cultist circle if you get the 6h thing?

[cedar sand]

You can get an evasion armband from the circle yes

[quasi moss]

my hot wheels quest dissappeared, why?

[stoic cape]

Guys my game cant load in to customs. The only map since the new wipe that I cant play still

The rest of the game is not showing any problem

[stone furnace]

That looks like your texture quality got turned down. DLSS only activates in-game

[paper topaz]

cant see the problem i tried my friends settings none work

[stone furnace]

Turn texture quality to high, close game, delete cache, restart

[winged apex]

my problem is bsg launcher verification code. I suddenly stopped receiving two-factor verification emails from the BSG launcher. I have verified that the E-Mail account has enough storage space and also checked the spam and other folders and there is nothing from BSG. There also is no filters regarding BSG active in my E-Mail account.

[cedar sand]

No, we cannot help you with violating the license agreement.

[paper topaz]

?

[cedar sand]

But this issue is because of MIP streaming, not DLSS 4.

DLSS 4 violates the license agreement of the game, you risk your account being flagged for file modification

[paper topaz]

oh

yep then ill fix it my own xd no worries its getting rid of

[cedar sand]

If you just disable MIP streaming the problem will go away

[paper topaz]

ye thx

[stone furnace]

DLSS override is in driver settings, it seems to be driver level, the DLSS.dll is not being modified as far as I can tell

[cedar sand]

You are incorrect, and we have a statement from BSG that it is file modification, which violates the EULA

[paper topaz]

where can i turn of mip?

[cedar sand]

Tarkov uses DLSS version 2.5, not version 4, the only way to change this is to use external software to inject the .dll, which can get you flagged and banned, so BSG recommend not using it so that doesn't happen to you

[cedar sand]

It's a box in the graphics settings

[paper topaz]

ye turnd it of now gonna restart

and try thx anyways

[cedar sand]

I can assure you, this will solve the issue you're having, what you're complaining about is literally the function of that setting xd

[paper topaz]

must missclickt it

whoopsie

[cedar sand]

It is enabled by default for some reason

[paper topaz]

oh ok

ye now my game is fine again thx

[winged apex]

my problem is bsg launcher verification code. I suddenly stopped receiving two-factor verification emails from the BSG launcher. I have verified that the E-Mail account has enough storage space and also checked the spam and other folders and there is nothing from BSG. There also is no filters regarding BSG active in my E-Mail account. how i get verification code?

[cedar sand]

• Issues with receiving verification codes or emails from battlestate games
  First, see here: https://www.escapefromtarkov.com/support/knowledge/431
  If all of the above has been checked, please contact support as instructed in the knowledge post
  Users have reported that codes are being sent eventually, it can just take some time for them to begin coming through

[winged apex]

i send support message and tell my problem but i not have anserws

[cedar sand]

Well this is a community support channel, you will only get responses from other players of the game here, we cannot help you with account issues sadly.

[winged apex]

which channel could I use to get help with my problem

[jovial solar]

any one know where i can find pmcs on lightshouse for punisher part 4 im on pve

[cedar sand]

As I said in the previous message, you must wait for a response via email, there is no official support given in this server

[winged apex]

my friend got help from this server for his problem, but apparently I can't and my friend had the same problem

[cedar sand]

The help he would have received is just the message that I already copy and pasted to you

Battlestate Games support is given through their support team, not through players

A player of the game cannot make your emails come through

[winged apex]

my friend problem solved, my problem not solved

[cedar sand]

Because this problem solves itself as I have literally already told you

[winged apex]

How long does it take to log the problem? since last week I haven't been able to log into the launcher to play Escape from Tarkov

[smoky moat]

my pc blue screened while loading into customs

thanks bsg

[pure jewel]

Was this appl3zor's statement? Just clarifying

[cedar sand]

#eft-chat message This one yes

If we get more information and that stance changes we will let the masses know

[pure jewel]

Alright, thanks

[shell grail]

im confused if i buy escape from tarkov standard for me and my friend we can play together as a team correct, because its talking about smth about preorder i js wanna know if i buy it for me and him we can play together after downloading

[stone furnace]

Yes, you can group together with standard

[smoky moat]

i need to get a login verification code but i have been unable. ive done all the steps to fix it but know have worked and i cant submit a ticket but i am unable to because need to log in but i cant login

[cedar sand]

The steps in the knowledge post tell you to email support directly

[smoky moat]

oh i thought it said submit a ticket thank you

[smoky moat]

whats the Email/

[smoky moat]

oh

[cedar sand]

??support

[white steppe]

[e-mail]

[slow glen]

im in need of a sherpa

[unkempt crane]

#beginners-assistance message

[fierce leaf]

i'm getting a CTD nearly every raid now never had this before

[sullen narwhal]

Okey I havent got any since 22:00 pm cet

[molten zenith]

Hello anyone having a problem when trying to load for a raid it freezes and either it kicks me out of the server or loads in after like 15min

[elfin owl]

Yes

[molten zenith]

Textures are set to medium and never had problems with load times until now Im uninstalling and reinstalling the game rn and Ill see if that changes smt

[hot bridge]

where do i find info about dlss4 ? someone said on youtube its banable to use ?

[elfin owl]

It will not.

[molten zenith]

Damn then Ill change some settings on the game when I get back

Thank you for your help

[elfin owl]

I have tried alot of things but i cant get the game to work? Do you use AMD cpu?

It's the games fault btw, there might not be a fix at all.

[gloomy walrus]

when get we infos about DlSS4 use? and ban?

[hasty stump]

I just upgraded to "Prepare for Escape" edition from Standard but I see that I can also upgrade to European version. That's a bit weird because I live in Europe, and I just bought PfE edition from being in EU region, and Standard edition was also bought in Europe... Is that OK? Should I still pay for an extra upgrade to EU version, regardless being in EU all the time?

Cyprus. I had no issues with launching a game so far. But havent tried it after upgrade to PfE edition because Im still at work 🙂 Never used VPN though

ok, thanks, will try it today

[vivid briar]

what weapon do i really need to use to kill zryachiy, i used .338 AP and he dont die to a headshot?

[karmic stump]

Anybody know why it is that i get that TOP RIGHT CORNER logo on my game mid match? when it comes up i get micro-stutters and longer ones aswell when i get into battle it always ends up killing me. ive tried many things like changing my graphic settings and also checking integrity of game and stuff but nothing seems to work, i am from central US and have the servers on automatic also. i never have this problem in arenas or any stutters, only in normal eft.

[stiff hollow]

Mosin irons with fmj

[ornate matrix]

Packet loss

[karmic stump]

do you know what can cause this? i have really good internet and never really lag in anyother games or stutter such as this

ive played for a really long time aswell, havent gotten this until this wipe too

[molten zenith]

Yes I use amd cpu and even gpu its amd

[ornate matrix]

Could be Their Servers or your ISP

[elfin owl]

Might be related idk, i use Amd cpu aswell

[karmic stump]

alriight, thanks ill look more into it

[ornate matrix]

I guess you could try using pingplotter and leaving it running in the background

It automatically pings/checks for packet loss between you and any entered website

[karmic stump]

oh i fixed it!
Took off automatic servers and manually selected the ones with the lowest ping only!
No more stuttering or packet loss.
really do appreciate the help aswell!

[rotund crypt]

My keybinds for flashlights suddenly changed mid-raid. It went from Press type to continuous. I already checked the config file in %appdata% and it was still "Press" at the time, changed it to Release yet it still acts like "Continous".

I havent tampered with my keybinds since early wipe. This just happened today.

[open seal]

Any community help for completing the BTR task line, Can not get Price of Independence. Have choose your frds wisely, and have completed all these (listed in image). Tried Solo, Duo, Woods and Streets. PvE

[leaden skiff]

I need help from any support

can anyone help me?

I'm having problems accessing my account, the confirmation email isn't arriving at my email, I can't log in

Does anyone know how to solve it?

[rough skiff]

so, how do i fix error 213?

[dry rampart]

I know that I'm probably not gonna find any help bc it's so poorly optimized, but does anyone know what causes the cpu/gpu usage to be so low in this game? my 4080/13700k never really go above like 35% usage even tho i'm only getting 55 frames on lighthouse rn

[short moon]

Hi, someone can help me how do The Price of Independence mission how I can completed? I had everything completed, survived and extracted from Lighthouse, when I looked at my character task inventory,
I saw everything completed 100% see a complete, So I go to woods talk with BTR driver wanted me to turn in the quest, and now it shows the quest as being 9%, the part one- Locate and obtain the incriminating letter on Customs
appears done, and the part tree- Stash the letter on the third floor of the military headquaters on Reserve appers done to. I tried to do the missiom tree times and all the times the mission rollback to 9%, i have tried go Customs
to take letter again but item mission not appear in spots.

You have find any way to do the mission?

Thanks,

[distant basin]

Hey guys im getting 40fps at 30% GPU usage on customs any suggestions on how i can get some more FPS? (PVE)

[mint wren]

just curious but, a few of my trader, quest, and other button are like stuck and i cannot interact with them. Like the trader Therapist is not interactable, the quest interface is not interactable so that mean I CANNOT do task. I cannot interact with my health or inventory on main screen lobby. So I just been lock out of the game?

ok seriosuly tho, i REALLY cannot interact with my quest and I am lock behind it. I guess it time to leave eft for this wipe

o7

[sullen narwhal]

Insane i havent got the code yet, and im trying to log in again. It workd on my phone to the website i changed to google auth but it wont let me use google auth to login to the clienbt

[scarlet ermine]

Been 4 days for me brother been trying to reset my password and for the past 4 days I’ve been submitting resets almost every hour and nothing support is trash too

[sullen narwhal]

Well i get mails from them with reset and stuff and im loged into the website now but not client

Insane that they dont prio this. we payed well over 100dollars for the game and are locked out

[visual quest]

How the heck do i fix this? I installed in a new ssd and everything

Can it be because i installed into the same folder as the launcher folder is

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/453

[visual quest]

Tried already

[slim spruce]

what was the disk check results?

[smoky moat]

what happens if i clear chache files

[visual quest]

Uuh i guess i didnt try that since installing the new 2tb ssd to see if that would solve it- now it only says like chkdsk cannot be run because the volume is in use by another user

[slim spruce]

it must be done in pre boot it should ask to do on a restart

[visual quest]

It asked if i would like to force a dismount on this volume and i said yes, thats all, then i got what is above

[slim spruce]

ok

Did you set full rights to the game and launcher folders?

[visual quest]

Uuuh I have no game folder, but launcher folder yes

[slim spruce]

make a folder for the game and use that

[visual quest]

Did that

[proven prairie]

please help i cant access my account are there any staff on here that can help???

[earnest frost]

Hi, quick question: how is this still a problem in 2025 ? have been trying to login for the last 3 days, email never arrives...

[proven prairie]

thats my same issue

[keen moon]

good day, got that item from circle, can someone explain why it costs about 2mil if this armor has armor class 2?

[proven prairie]

the support email wont answer back

[earnest frost]

same, no support

[proven prairie]

spent over 100 quid to not be able to play

[earnest frost]

i guess BSG doesn't give a shit once you paid anyway

[proven prairie]

guess so

[visual quest]

Still aint work

[slim spruce]

disable windows defender and reboot

[sullen narwhal]

i tried since 17:00pm cet to 19:30 like 5 times an hour

Got it 20 min ago so just keep trying

[merry narwhal]

I have the same problem, I do not receive the email with the verification code, the game support told me that it is a Gmail problem, but the only ones that I do not receive email is from them...

i just want to buy the pve expansion :c

[proven prairie]

mine doesnt work on hotmail

[rare sluice]

Hello! How do I get the Cultist Jacket? I already have the unheard version but Ragman does not offer me the service...

[open seal]

Anything?

[cyan burrow]

Anyone have any fix for ‘Server Connection Lost’ error message EVERY time I want to play a raid? SCAV or PMC, makes no difference..

Load times between 3-4mins, OCE Server. But just cannot get a raid

[pale iris]

my buddy got banned with no reason given

[cyan burrow]

I’m also still LVL1 as I just cannot find a raid or connect to one this wipe.

[analog shore]

Is there some way to know if killa is in the raid nowadays like with the packet loss icon from before?

[wicked nova]

I’ve been having a very similar problem. I uninstalled/reinstalled and played like 2 raids before it happened again. I’ve tried basically every fix I’ve seen on the internet

[broken moss]

i went MIA once and this piece of shit client keeps playing its extract audio every god damn fucking time i go to the main menu even after a restart. wtf is this and how do i fix it

[stone furnace]

Try turning off "music on raid end" in sound settings tab?

[broken moss]

doesnt do anything. just realized its not even that sound

its the sound when you accept a mission. it plays immediately when i start the game and get to the main menu and after raid it sometimes plays even twice with a 10~ second delay.

[stone furnace]

Tried clearing cache, verifying game?
That's definitely a new one, sounds weird

[broken moss]

no. can that be done from the launcher?

cache

yeah found it. ill give it a try

yeah neither did anything.

[stray patio]

Hello could someone help with this?

Returning player used to play but now it doesnt seem to run?

[slim spruce]

run the system file checker in cmd as admin "sfc /scannow" no quotes

[stray patio]

Thats crazy

What do now?

It says "Details included in log file" but the file has 1 million characters like i can read that "_"

[robust spire]

Anyone changed dlss ver via nvidia app? If supported. Curious how it looks compared to vanilla. Atm, i use latest fsr ingame. prefer it over dlss game has... Neither is perfect, fsr3 seems to be less noisy, have less artifacts and looks sharper. And, performance is kinda identical..

[slim spruce]

run "DISM.exe /Online /Cleanup-image /Restorehealth" no quotes

then run the sfc /scannow again

[stray patio]

I did use ai for that command and everything failed imma try to Get Fortect Running saw my pc was hella bad and windows out of date apparently, gotta fix that

[slim spruce]

the dism tool downloads missing or corrupt files replacements from windows update

[smoky moat]

why does my tarkov crash with no error code when i am loading into raid scav or pmc

[stray patio]

Maybe im writing it wrong or smth?

[slim spruce]

you didn't type it right

spaces are needed

"DISM.exe /Online /Cleanup-image /Restorehealth" no quotes

[stray patio]

Ooh oke im running it, i did run this before but i got some kind of error ill screenshot it again and show..

Wait you are cooking one sec

Same thing man

[slim spruce]

anything strange about your windows install?

[jovial solar]

was wondering if anyone also had issues on lighthosue with very loud ringing no matter where you are on the map sounds the same as if stepping on land mines but with out the explosion

[slim spruce]

got a video?

[astral thorn]

stop typing slurpy

nobody cares
yapping ass

[slim spruce]

no reason for that

[astral thorn]

he's my friend dw

[next pasture]

When I play tarkov, typically I am using discord as well. Tell me why, for whatever reason. Whenever I exit a raid, whether it be death or survival, my discord audio/microphone input ceases to work. This issue has been ongoing as far back as I can remember (i have over 2400+ hours played) and I can no longer coexist alongside this issue. It is eating away at my psyche.Thank you for listening perchance.

(real issue btw)

[astral thorn]

it's literally every round

he wont stop CRYING about it......

someone please fix

[next pasture]

Ive tried small fixes I've read on reddit/google none of them have worked though

[pliant sinew]

Mine has too lmfao

it randomly stops working when joining a raid but thankfully hasn't happened in a while. I have no idea to fix it but it's been happening on and off for years now

[jovial solar]

@slim spruce no i dont but next time i go to light house i can get one

any ideas though

[chrome matrix]

Yo guys, does someone know if im gonna get banned if i try to convert the game to vulkan

(dxvk)

[cedar sand]

that would violate the license agreement

[chrome matrix]

alright, thank you

[bronze gyro]

can someone test something in EFT for me? I'm trying to troubleshoot. If you hold A and strafe left and while holding A then press D to go right, you go right? But if you do the opposite you just keep moving right?
ive never seen this in 7 years of tarkov and i think its whats causing me to not move to the left sometimes

sometimes even my S stops working and i cant walk backwards. very strange

[uneven ingot]

So I have an issue. Been playing the game fine for years. (Ofc with some occasional issues). I got a new account recently and been grinding out kappa quests in PvE, but for some reason now, Factory will crash me to desktop EVERY time i play it, usually within about 1-2 minutes. If I'm solo it will treat the raid as if it never existed and if i play with friends they have to protect me for the 2-3 minutes it takes to restart the game and get back in raid. Only to crash again within another minute or two.

I have reinstalled the game with no changes. Its making it close to impossible to play factory. Any ideas on reason/fixes?

[quiet summit]

??Modmail @left harbor

[white steppe]

Hello! In order to use modmail, please open your DMs to server members.
If the previous does not work ; will have to adjust your per-server Privacy as well.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png
https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[quiet summit]

Your ticket has been closed

[fervent marsh]

hey guys can i ask if someone can help ? i try to do the quest easy money part 1 so i get the book album aready and now i go on custom but the game dont let me put on the right place looks like i dind'T have on my possession and now in my stash the book disapear too

so now impossible for me to continue

[verbal prawn]

is labs cooked right know just made it out but didnt get any of my loot

[bright trail]

guys?

what do I do?

it's not letting me collect them and I can't go back once I go off this screen

[ember ridge]

I didn't get my rewards from lightkeeper in pve after completing information source and turning it in to him

[unkempt crane]

Was your inventory full in raid?

[ember ridge]

No

[unkempt crane]

Submit a bug report with as many details as you can, but I wouldn't place the most hope in getting the rewards back

[ember ridge]

Doesn't the advance electronic materials textbook only come from him?

Cuz if that's the case, I'll have no way of getting it to craft vertexs

[unkempt crane]

There's an exceptionally rare chance of finding it in drawers and safes. Where you'd normally find intel loot

[ember ridge]

Alright, where do i submit a bug report? I went on reddit and it turns out this has been a problem for a few months

[unkempt crane]

Via the launcher or the website

[ember ridge]

Ok thanks

[stray patio]

Yeah I mean I'm from the Balkans so probably this pc has a cracked windows, it was my brother's pc. I remember playing tarkov even when streets came out so idk why it would give me errors

[pulsar tide]

Hello guys so, i got a 3080, i5 11700k 32 ddr4 ram, and i cant get above 70 fps, lately i ve been getting 53 fps on avg in customs! anyone got some time to help me sort it out?

[light haven]

Can anticheat be disabled on PvE? it's annoying to close virtualbox everytime i want to have pause at work, or to be kicked out of game if i forget

(glad that i'm not getting banned for working tho :D)

[pulsar tide]

i think this happened after i installed new nvidia drivers

[chrome matrix]

Is using DLSS 4 against the tos? Can i get banned if i use it?

[pulsar tide]

Could new nvidia drivers cause the problem?

[ornate matrix]

nope

[light haven]

that's great answer

[ornate matrix]

I mean what answer do you expect? Its an anticheat, its there for a reason

[chrome matrix]

Great, thanks

[sudden vigil]

Is it normal to have 25 - 30 fps on customs with R7 5800h & 3050ti laptop (PVE)

[sudden vigil]

And the game only uses %50 of the GPU

[pulsar tide]

after i got the new drivers ,games performance got terrible, i am getting 30-40 fps in reserve bunkers

[vivid briar]

someone please help me i’m fixing to tweak out, so yesterday evening i was playing tarkov like normal, had to do something then got kicked for inactivity, when i loaded back up i went to get in a raid and then when getting to “loading loot” my game crashed and gave me a “user action required” error stating “It appears the game has terminated with an error. Do you wish to report it” when this first happened i thought no big deal its just a one time thing…. after it happened the first time yesterday it’s now happened every time ive tried playing, sometimes i get lucky and get into a raid only to have my game freeze half way or at the end of raid ( haven’t been able to extract once due to getting this error and then my game closing) but i have no idea why this is happening and how to fix it, checked integrity twice, cleared logs and cache every-time i close the game, switched to dif servers, even fresh installed and still nothing i keep getting this error or my game just freezes and i have to restart my pc

[vast anvil]

why cant i create an account on eft with my hotmail e-mail?

and how can i create an eft account while still not creating a new e-mail?

well if i dont want to make a gmail can i create an account with more than least problems?

or will the website just not let me eitherway

i dont know, maybe theres some super function that i can toggle for it to let me create one?

[hybrid stratus]

Hey I just upgraded my cpu and motherboard but I'm not receiving a verification email anymore (it's an outlook email btw) I can receive password reset emails though

[vast anvil]

well i guess tarkov doesnt want money from me

it just has a problem with @hotmail.com and @outlook.com e-mails

[hybrid stratus]

oof

[hybrid stratus]

can't even change my email for my account cause I need a verification email lmao

4 years of playing this game and this happens

[lean smelt]

Does anyone knonw why arena won't launch i had to do a update now it broke the game

[hybrid stratus]

so instead of fixing the issues with the verifcation codes they just block regestering an account with either hotmail or outlook

wow

[native lake]

I created an account and bought the game a year ago but now i cant login to the website because they dont support that mail address anymore. I can still play the game because i dont need my mail to login into the client but i want to upgrade something so i have to login into the website. Already written to support but they arent to much help. Any suggestions to how i can login into the website?

[slim spruce]

not supported how?

[native lake]

It is a LIVE mail and when I try to sign up with a new mail, it says cannot be used

[slim spruce]

that is only for new account creation

[native lake]

But I cannot login into my account with it

[slim spruce]

that is the account creation menu, not a login

if your account exists please log in

[native lake]

I've tried but It dosent work

[slim spruce]

when you log in what does it say?

where you're trying there is not it

[native lake]

Just incorrect mail or password

[slim spruce]

then reset your password

[native lake]

I cant because it dosent regonize that mail

''Email not found''

And i have the confirmation on that mail and everything

[slim spruce]

then please email support about this specific problem.

??support

[white steppe]

[e-mail]

[slim spruce]

the email not found problem

[native lake]

Yeah it is in process but its been a month

[jade dawn]

why is the money i spend on skier not making his spent go up?

[hybrid vine]

Hello guys,
My dps transmitter just despawned entirely from my account? I just spawned in and its gone...
Is there a way I can get it back, even if I already finished all the starting quests to get it?

[atomic shoal]

Hello! I am having trouble changing my resolutions. I want to run the game at 380x2160 in windowed mode, but when I select that resolution, it changes to a different resolution and won't stick at 3840x2160

[clever jackal]

currently running a 3060ti and 5600x and getting about 40-50 fps on streets. is it worth upgrading to a 5700x3d if i can get my hands on one for £150?

[proven prairie]

support doesnt reply!

ive been tring for days to get into my account and no email gets sent

litterally cant play the game i spent over 100 quid on

@slim spruce ^^^

[alpine canyon]

one more level left until i prestige

[robust blade]

anyone else having problems with anticheat rn? using 100% of my disc

unplayable btw

[jagged stone]

i have just reinstalled windows and downloaded the game and got the usual "we will send you a verification code" through email. this was about 30 minutes ago and still nothing. is there any problems sending theSE OUT?

[unreal maple]

I'm having an issue where i start a raid at 100+ frames and then in about 30 seconds the FPS tanks to 45 or lower and never goes back up. this started roughly a week ago. ive tried everything. anyone have any advice or a workaround?

[light haven]

why all are red?

[cinder raft]

you open the transfer

[clever moat]

Was shoreline resort loot nerfed?

[broken moss]

ok im gonna get cancer from this bug. every fucking time i get into the main menu whether after raid or starting the game i get the sound effect when you accept a mission. i cleared cache and verified files and its still there. after raid it plays twice. is there a fix for this shit?

it started happening right after i went MIA in a raid (local, pve)

[reef dawn]

why cant i change my email?

[slim spruce]

you must contact support about this request, and say why

it's not possible by only yourself anymore

[scarlet ermine]

Goodluck support is cheeks been 5 days and I still haven’t received a password reset and been 2 days since I’ve emailed support no answer and I expect no answer also created a new account to see if email system is messed up and first try I get a verification email these guys are a joke

[smoky moat]

does gmail not work with BSG?

i never get a email for verification or from support

is BSG dense?

[vivid briar]

It can take a while.

[smoky moat]

i havent got one since late april

[main forge]

trying to login to my new pc I reset my email loged into the browser fine but I cant login on the launcher, no email confimration is sent

No emails though first time I had this problem but on the forums its a 4 year old problem

[smoky salmon]

Can I change from Bear to USEC when prestiging?

[mint wren]

when can i get any update regarding to ME UNABLE TO PROGRESS BC I CANNOT INTERACT WITH TRADER NOR TASKon the top left corner of the screen

THIS WHOLE SECTION is uninteractable and i thought that it might be a computer thing but no, it only tarkov and this thing is pissing me off

anything on that side of the screen meaning that i cannot checkc meaning in raid in stash or outside or anything i want to check it UNINTERACTABLE

i already tried unitsalling, restarting, everything

[void forge]

Does anyone know how to turn in lightkeeper task simple side job? I did the requirements, but don't know how to claim the rewards

[main forge]

I found the fix, you have to take all the launcher and %appdata% files from the old pc to get the email for some reason

[next monolith]

does anyone have issue with input lag for example I press (R) to reload and the reload starts after like a good 1 second

here is a clip to demonstrate

[kindred mason]

Hey so im recently facing this issue
i would like to know if someone else know how to fix it ? or its something that i need to do cuz i made the mannequin (gear rack) but i cant access it at all my friend just built it rn and he can use it so there is some way to fix it ?

[loud moss]

change reload to press instead of release

[next monolith]

It's set to press instead of release and i tryed changing it the way around still same results

[loud moss]

take a picture of your controls settings tab

[loud moss]

lower this to the minimum

[next monolith]

ahh thank you

[jagged stone]

What’s up with email verification? I’ve logged into my account and need to get a verified code. Done this 12 hours ago and still nothing.

[stone furnace]

Set your "fast reload" to something other than just R. It's waiting for double input. If you set fast reload to shift-R for example, then normal reloads will happen 0.3-1secs sooner all the time because you don't have to wait for the double click timeout

[vocal cargo]

I just wanna throw this out there, If you're having audio issues just turn voip on and off , I've been trying to solve a problem for months which I thought was unrelated but my audio has been great ever since

[next monolith]

Thanks for the tip i got the issue resolved by changing the double click timeout setting

[weary schooner]

cant recieve my email code for a launcher what can i do?

[astral wagon]

As of yet nothing, the emails have been completely broken since the second week of wipe.

You can’t do anything at all until bsg on their end decides to fix it.

[reef sierra]

👍

[glad fog]

has anyone experienced not recieving intial equipment for easy money part 1 after the update?

[sacred vigil]

Hello, when I log in to my account, I do not receive a code in my email, can someone help me?

[swift aurora]

Similar problem as BULL i cant reset my password cause i do not recieve email with further instructions. Any tips?

[brave wraith]

Not receiving my code to verify my account to download launcher!! trying for 4 days now!! pls help

[astral wagon]

It’s bsgs fault nothing you can do about it

The verification factor currently is broken because the emails are fucked for bsg

[astral wagon]

Same as I said here

[brave wraith]

Any sort of time frame for the fix or? @astral wagon

[astral wagon]

Also same

[astral wagon]

No idea cause Bsg is weird

All I know is that bsg most likely knows there is a issue

However I cannot reassure you 3 on the time frame for a fix

[brave wraith]

I only tried to move the game to another hard drive.. now I'm in this mess! 😔

[astral wagon]

Yeah it’s a complete disaster effecting everybody not just you.

So bsg def knows the emails are screwed

[brave wraith]

have you sent an email to support? @astral wagon

[brave wraith]

i thought it was me tbh! thanks

[astral wagon]

No.

[astral wagon]

Yep man anytime

I would look out in #eft-announcements

For their updates on their tomfoolery

[brave wraith]

@astral wagon thanks for all the info mate.

[astral wagon]

Anytime man

[brave wraith]

Good news... just got sent my confirmation code email..... I turned my firewall (windows defender} off then requested to log in and got my code through straight away?! try it @astral wagon

[astral wagon]

Absolutely fucking glorious

[brave wraith]

downloading now! yay

[astral wagon]

Putting this as solutions thank you.

This will help others.

[brave wraith]

try it first

[astral wagon]

I have somebody for this

[brave wraith]

i hope so mate

let me know pls

[astral wagon]

Yep will try

Works

Cool will def try this

Yeah it works nice

Good shit Tom

[brave wraith]

hell yeah!!! lets goooooo

[astral wagon]

Good looks man proud of you

[vivid briar]

lost full game audio second time since they "fixed" it

[soft flame]

What does this 14% mean? I've been seeing it more and more often this wipe.

[granite sundial]

YO so like, New PC, been playing for like a month and some buds or other Tarkov-ers have way better FPS than me. I don't crash unless it's the typical tarkov crashing stuff. For my rig I've got a 1tb NVME which tarkov is on, Rtx 3080, 64gb ddr4, Ryzen 9 5900x, and I get like 30 frames on average on every map aside from labs. It's pretty garbo.

AM asking for why and or some form of assistance. I am using Process Lassso already and I have also watched various how to guides from popular or unknown sources on how to improve frames its still round 30-40 frames. ALso have reinstalled Nvida drivers.

Thinking about uninstalling and than re-installing Tarkov or something.

[broken kettle]

I can't access my account because I don't receive the emails with the authentication code help me

[slim spruce]

disable windows defender and try again

[broken kettle]

ok i try

yes

nice thanks you bro

[slim spruce]

got it?

[broken kettle]

Yes I was able to receive the email, thank you

bro

[limpid remnant]

Is it bannable if i change images in the game folder to customize my launcher?

[slim spruce]

Yes, changing game files breaks tos.

[limpid remnant]

Damn that sucks, launcher looks boring

[candid relic]

hey, im unable to log into my account since im not getting a verification code, and as you stated above with the windows defender, mine was off and still no code

[winter ibex]

what is worng with this game ,getting this error for last 20 min

[jagged stone]

I’m in the same boat and yet to get a reply

[candid relic]

ive sent an email as well

legit got a new cpu today to play and now gotta wait even more lmao

im just gonna wait a day or two

[jagged stone]

Yeah I formatted yesterday from windows 11 to 10 due to it acting like shit. Requested access at around 5pm yesterday and have nothing. I’ll end up doing a charge back for the unheard edition if I can’t get access.

[slim spruce]

@obsidian kettle to use modmail your dms must be open

[obsidian kettle]

kk

[frigid bison]

got a new pc , 7800x3d 4070ti, frames are great in game. however i cant load my loot in stash and when it does load its very pixelated. like mine craft armor , any tips ?

[slim spruce]

disable mip streaming

[soft flame]

So nobody know what the 14% means?

[tough yacht]

its packet loss, it means bad connection to the server

[soft flame]

Is there anything on my end I can do to make this better?

[tough yacht]

change to different servers closer to you in the client

[soft flame]

lol, I dont think I can get any closer unless they put one in my garage LUL

[tough yacht]

then unfortunately youre gonna lose every desync battle

[soft flame]

dang

[tough yacht]

it be like that sorry man server connection is just chalked

[torpid slate]

I need help becouse my game keeps crashing, it shows unity error every time, i have mid-high end pc and im going nuts, anyone have any fixes?

[delicate trail]

guessing you've already done a file/health check on the game install?

[unreal portal]

hey i had i hotmail account when i set up my account now i can never recive forgot password emails i have checked junk marked bsg as safe tried on diffrent days any ideas

[astral wagon]

Whats ur ram?

[astral wagon]

Disable firewall and retry the email.

Worked for a few people.

[torpid slate]

Ddr5 6400hz 32GB

[astral wagon]

Have you tried the paging file algorithm ever?

[torpid slate]

Ive never in my life heard that sentence, could tou explain?

[astral wagon]

Paging file is a system that uses all of your ram. I can give you the exact numbers to put

[torpid slate]

So it just gives more ram to tarkov or what?

[astral wagon]

Open advanced settings > go to paging file > adjust your main drive and main drive only > input minimum and max mb custom page file size

[astral wagon]

Gives more ram for practically the whole pc.

49,152 minimum on your first

98,304 for your max

[torpid slate]

Main drive means my C:/ drive or game drive?

[astral wagon]

Confirm these mb ratios restart ur pc and it will work.

[astral wagon]

C: drive yes

[torpid slate]

So i have to input this into the “initial size” and the 98 into the max

[cedar sand]

??pagefile

[white steppe]

#community-support message

[astral wagon]

Yes correct

That would be correct my good sir

[torpid slate]

Sorry for asking but i wsnt to make sure it works

[astral wagon]

I have the calculations

32x1024x1.5

This is your minimum

[torpid slate]

But how does it actually work tho? Why i need to do this

[astral wagon]

32 times a megabyte times Microsoft recommended number.

[astral wagon]

Prevents crashing because your ram isn’t being sufficiently used

[torpid slate]

It says i need more disc size

[astral wagon]

Screenshot your paging file screen

Let me see

[torpid slate]

Sorry discord dont open on pc

[astral wagon]

You sure you are using 32 gb??

[torpid slate]

Brother i bought ts im more than sure

[astral wagon]

Hmm

Ok we are gonna try cheks method

??pagefile

[white steppe]

#community-support message