community-support

[slim spruce]

"To fix these issues, you have to contact [e-mail] with the subject “IP unblock” and the following content:

Short description of the situation;
Screenshot of the error;
Your public IP address (you can check it at https://2ip.io/; if possible, please send a fullscreen screenshot from the website)."

from https://www.escapefromtarkov.com/support/knowledge/447

[uneven turtle]

I have sented but seen take time so I trying to find any fast solution ,just bought the game🥹

[west merlin]

Anyone know why my game always freezes on awaiting session start then crashes after?

[robust kindle]

has anyone ran tarkov on Insider Windows? Did you ever have problems with battleye? 🤔

[uneven turtle]

Thanks for your help.

[haughty gazelle]

how long does it take for a bug report response from launcher

💀

[undone nest]

is insurance still bugged

i'm getting like nothing back

[zenith pulsar]

the email from my tarkov account got hacked is there a way to change it? Cant access the email i used on my account anymore

[shy tangle]

i get the connection lost eror in every round in like 3-5 minutes after start i tried nearly every fix on the internet can someone help me with it?

[hallow briar]

Hello guys, good night!
Does this mean that i cant change regions anymore?
Im going to move to europe soon, and i was planning on changing the region, but the option doesnt exist anymore....

[wet hawk]

Yesterday I reported a bug. I gave it now above 24 hours time and also opened a support ticket to bsg (even tho I thought there will be any answer, its bsg after all) ... Did it got fixed for anyone?

[neat ether]

anyone else getting "game aborted" whenever you try to PMC. its only on my account if my friends try to play on my account the same thing happens but their own account works fine. I submitted a ticket and its been 5 days with no response

[slim spruce]

It is missing currently.

[dark crag]

I have been waiting a while now for a response from support from both a ticket and a email. Should I just give up?

[slim spruce]

For what?

[undone delta]

I'm waiting for an answer to my ticket. When will this verification code be fixed?

[tame wyvern]

ong scavs are just not real, havent been able to get into a lobby to scav in like 2 days. why are there like 30 min wait times regardless of map

[hallow briar]

This thing should be free for all users....
The bare minimum for a AAA game is free usage of the servers
Or at least for the "VIP" account

[dark crag]

Help with resetting progress. Gamma container got discarded

[slim spruce]

You can reset your account on the profile page but if there's a timer you must wait to reset again since a wipe counts as a reset.

[wet hawk]

If you are in EU try Dubai server. I usually have 1 min que timer there

[tame wyvern]

im in NA East

[wet hawk]

Try different servers. Never use the checkbox for autofind server

[tame wyvern]

ty trying rn

[fathom flicker]

i have 32 gb of ram and yet arena crashes due to out of memory, any fix?

[elder wadi]

Weapon rack is bugged can't move anything from it, anybody know how to fix?

[loud jetty]

a ny known fixes for arena connection lost as soon as you connect? buddy has it like every other match

[robust kindle]

Hey guys, I have an OS that wont play nice with Tarkov's anticheat, I use it for IT work. What can I do to get into the game? Reinstall new OS into partition, wipe OS or buy smth else?

Ive never gotten into PvP multiplayer much and just ignored all these kernel OS problems until now, that I bought this game from the sale.

[slim spruce]

Which OS?

[robust kindle]

WIN 10 but Insider Edition. No updates enabled due to programs that use this version. Easy Anticheat for instance does not install at all on this OS.

Reddits just told me with this approach Ill get banned very likely and cant appeal it :/

[slim spruce]

Please use the newest public build of windows 10 to play.

[robust kindle]

Is there some way I can become a trusted user or stay in touch with the devs regarding this? I left a support ticket to their email with my proof of purchase but Im not sure they handle this stuff. Im super new to all this 😧

[slim spruce]

The game is not designed for other operating systems.

[robust kindle]

What should I do next? New SSD purchase with fresh, ordinary windows 10 instead?

[slim spruce]

Yes

[robust kindle]

kinda sucks, eod was not cheap, but I get it

thanks for the help, I guess Ill start looking into that before I install

[lost tulip]

is EOD and prepare to escape edition the same ?

[slim spruce]

no

[lost tulip]

is it possible to buy EOD anymore?

[slim spruce]

No

[lost tulip]

okay, what are the diffrences ?

just curious

[slim spruce]

The container is Beta 3x2

[lost tulip]

gotcha

[slim spruce]

You can see the perks on the preder page

[lost tulip]

all g thanks

[turbid wharf]

does anyone else see other players mid range as a silhouette?

[glacial sluice]

Hi, even with or without the plates, the armor is less than 50% duration and it's no accepted for the quests. Any idea ?

[slim spruce]

all the plates must be under 50%

Must be

[glacial sluice]

wtf that's insane

[frail silo]

Anyone want to test armor with me in Co-op?

[calm monolith]

hi sorry to bother you again but its about the CF-RAY error and the temp banned ip

its been 24 hours what can i do next?

[slim spruce]

It is christmas day if you contacted them already.

[summer tide]

does anyone ahve Cottage / San tape key? I need some help

[thick pivot]

Hey, idk if this is the right channel but i wanted to start playing again. Im getting frame drops when im shooting so the game is basicly unplayable, anyone can help me with that? (specs: CPU - AMD Ryzen 5 5600, GPU - AMD Radeon RX 6700 XT, 32GB 3200MHz)

[barren totem]

anyone know why i havent received any of my twitch drops in game? account it linked and items claimed on twitch

[slim spruce]

A fix for this is in the 5th pin. Follow the images exactly where it has nvidia items chosen in DDU.

[untold lintel]

Does anyone know if there is a way to recover my account if I lost access to the email? I’ve got proof of purchase card info email password for the account and all that I just cannot get into the email

[crude patrol]

When can i craft APM? After which task?

[gray bay]

"G-GUYS WE SWEAR, THERE'S NO CHEATERS!!! THE ANTICHEAT UPDATE WAS EFFECTIVE!!! WE SEAR!!"

[thick pivot]

Does it matter wich DDU program i got, do i need the one from guru3D or wagnardsoft?

[slim spruce]

they are the same I believe

[gray bay]

guru3d and wagnardsoft worktogether so either or works

[north sable]

Hey, has anyone received anything back from Prapor insurance this wipe?

[thick pivot]

Thanks its worked! Appreciate it!!

[north sable]

I've lost tons of kits since wipe day and most of em my friends made sure to hide and some of it I hid myself and I'm having trouble believing that from all the raids I've been on not a single item has returned and I haven't received any messages from prapor like "sorry my men couldn't find anything"

Anyone else had this issue?

[lost tree]

For some reason items just perma load for me in raid

their icons, that is

clearing cache has done nothing

[cedar kayak]

No i had the same problem yesterday but got no reward today

[stable seal]

Anybody know if they messed with keybinds? I used to have a lot of things bound to F13 + F14 (My side mouse button binds)

Now after the new update and our binds being reset I'm not able to use these keys anymore. It just doesn't let me bind anything to them.

[graceful elk]

why dose every time i try to load into some maps my game or computer crashes

i have rtx 3060 16gb of ram and a i5 12 gen 12400

[lost tree]

could be ram issue

16gb is barely enough for eft

[graceful elk]

yea it probaly is

where can i down load more ram lol

[vivid briar]

it's doable, that's around 4ish kills a raid, not including raids where you can get like 10+ kills
however the hours are what makes it sus

don't call out users

[novel girder]

Thank you! :DWas just unsure if such was normal or not c:

[worn nest]

what happens If I am scav and another scav player shoots me, manages to hit a bullet and I kill him

[still raptor]

download cloudflare 1.1.1.1 warp vpn if you wanna play tarkov while you wait for your ip to get unblocked. its the only way for now, my ip got blocked aswell

[uneven turtle]

oh okay thanks for help

[brave light]

I ordered a black labs keycard over 2 months ago and still haven’t received it

[formal cove]

XD

[worn nest]

The black labs keycard will be delivered in waves over the course of 2 weeks. Please have patience.

[brave light]

Ok

But in december i got a email that they shipped it .-.

[analog vortex]

best map for scav runs in your opinion guys?

[brave light]

Streets/Lighthouse/Reserve/Factory

[analog vortex]

thx 😄

[formal cove]

"eats popcorn reading chat"

[bright shell]

why is prapor not giving me back my insurance

I'm getting this message often even though I've been claiming everything

[elder wadi]

did you find a fix?

[vestal kiln]

cant move in game

[glacial briar]

Slap his ass

[ashen mesa]

hello there,
My friend has been banned permenantly it says Error 229. we played about 4 hours ago then we took a rest, when we tried to play again he Got Permenant Block error 229.
any idea what we should do ? im pretty sure he did not do anything wrong
we already send a ticket,
Thank you for Responding

[vivid briar]

he will have to appeal through battle eye https://www.battleye.com/support/

[ashen mesa]

we already did and send a ticket

[vivid briar]

he will have to wait for a response

[quiet carbon]

did anyone else just got logged out?

[stable loom]

Anyone having issues going into a match?
Its been 10+min pmc and scav, to join a raid
(internet is solid, and its on SSD and a pretty solid PC)

[novel elbow]

Do we know the fix for not receiving verification email from launcher?

[ashen mesa]

it doesnt make sense Being banned for no reason

[narrow gale]

Didnt they ban people for having a certain motherboard a couple years ago or so?

[novel elbow]

Guess thats a no from everyone 😦

[ashen mesa]

messages been deleted xD

[novel elbow]

Just sucks bc ive been waiting 2 weeks for a reply. Everyone is saying BSG is scamming making people re buy the game in order to fix it.

[soft stratus]

Can someone help my game runs at like 5 fps idk how to fix it

[ashen mesa]

buy new CPU.

[soft stratus]

What should i buy

[ashen mesa]

depends.

[soft stratus]

Anything would probably be good my pc is bad

I already sold it just to buy pc😢

[novel elbow]

Is there a better way to submit a bug report than the website support ticket? Its a black hole of no replys.

[slim spruce]

a bug report is to be done in the launcher

[novel elbow]

I cant log in, so i cant get to that point. lol

[wicked hare]

is there a way i can get access to the practice mode with friends? i just bought the 60 dollar upgrade and was wanting to know

[slim spruce]

Only EOD players can use that mode.

[novel elbow]

So frustrating, stuff like this always happens. Probobaly has something to do with the new launcher. I guess ill play next wipe.

[hushed vector]

i cant receive emails from tarkov when i try to log in whats the usual fix for this?

[novel elbow]

Same, and same for like 5 of my discord buddies

No current fix. I submitted a report 2 weeks ago on the website. No replys.

[hushed vector]

its been like 5 months that i havnt been able to play so was just checking to see if there was a fix, rip.

[half elm]

anyone else stuck on loading profile data?

[slim spruce]

No politics please @novel elbow

[novel elbow]

mb

[real tartan]

Did you not send a support ticket

[graceful elk]

why

[slim spruce]

What is your page file set at? The virtual memory.

[graceful elk]

what you mean

i think max

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[graceful elk]

1658o

16580 i need more ram

[slim spruce]

This is space on an ssd

[graceful elk]

ohhh

i got 476gb

[burnt heron]

my game is stuck at 6 fps

[real tartan]

Day 10 still not a single verification mail to my windowslive account

[burnt heron]

i know it isnt a hardware issue cause i was running 50+ on streets the other day and its doing this on shoreline

[ripe chasm]

i need help with stuttering. i just started playing the game again after a year so im out of the loop with any new performance settings.

[dapper iris]

are severs down rn, im getting back to back infinate matching screens

[lethal nymph]

anyone know why arena like breaks my mic?

[chilly barn]

my arena crashes after every game regardless of hitting exit or waiting out the time, is there a fix for it?

[atomic apex]

https://youtu.be/s3ffjQR4AVo?si=_hAsqMMsyKkk1VrK&t=51

[sour arch]

could i ask what is this issue?

[slim spruce]

Try the manual download in the pins

[sour arch]

Ty TY

[gilded mesa]

When is the next tarkov sale?

And also, now that I missed out on eod, will I miss much from it? As in the value

Finally, if I were to get the prepare for escape edition of the game. Would I get a potential discount for a possible EOD replacement in the future?
Thanks :))

[boreal crane]

Hi guys! Is there anywhere I can appeal a subreddit ban?

[slim spruce]

You message the subreddit mods directly https://www.reddit.com/message/compose/?to=/r/EscapefromTarkov

[wise hamlet]

Can anyone assist as to why when I download the update (and update only) it doesnt go past 4KB/sec? I redownloaded the game with a speed of 4000MB??

[slim spruce]

see the pins for a powershell command that may help

[tulip gorge]

does anyone know why almost always my textures/guns/helmets icons or random loot icons dont load right away? its just a spinning circle when im looting things even though i can still see the name of the item and click on it etc. just annoying sometimes when im trying to see whats on a gun before clicking it. my ram is 32gb 3600 if that matters

[blissful hedge]

How are yall getting the BNTI Gzhel-K armor to 50%? Cant get it to turn in even at below 50% so wondering if theres some trick im missing

[boreal crane]

I've tried that, but was unfortunately temp muted as well after submitting my appeal. Just permanently banned with no warning : /

[tulip gorge]

i honestyly just kept refreshing them on the market until i found someone selling that was 50% or less

[blissful hedge]

That is tragic but thank you lol

[tulip gorge]

im sure u can find one on a scav thats lower if ur lucky but imo its best just to dump 400k on it and be done with it

[turbid sleet]

Anyone know about the bug where you cms a blacked out limb then once your done cms'ing it blackouts immediately again

[blissful hedge]

Just working with a friend to shoot eachothers down. We thought the total dura needed to be below 50% but it looks like it might be each softarmor section

[formal snow]

@slim spruce i dmed you a screenshot of a name that needs to be changed

[restive orchid]

any idea where i can report a guy for rmt/cheating i know him from a different game but he wanted to "flex" that he gets away with it and that hes selling the account

[slim spruce]

if it's discord, #discord-mod-mail

[restive orchid]

sent it in any rough idea of eta of him getting banned?

[slim spruce]

Never. We don't do ingame stuff.

[restive orchid]

how do i report him for rmt then?

[slim spruce]

use mod mail

[restive orchid]

i did use the mod mail but the mod mail said they dont deal with rmt stuff and its automatic

[slim spruce]

you're talking to me twice

[restive orchid]

ah ok my bad

[dull pecan]

hello every time i try to do a raid it goes well for about 7 minuets and then kicks me with the error message server connection lost i have tried changing my dns to google dns and it is a fresh install. i dont know what to do any suggestions?

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/439

[dull pecan]

i dont have a vpn i have played before so i dont know why my internet would be a problem now. and i also selected auto for my region (NA West). should i create a support ticket or is there somthing else i can try.

[slim spruce]

Does it happen on factory?

[dull pecan]

no. customs is the only map i have tried but it may be because my factory raids are very short

[slim spruce]

If it works on factory and only bigger maps do it, this is usually a computer or network strength problem.

What is your network setup?

[dull pecan]

i am right above my router im not sure what provider we use but it is not bad i can stream movies and multiple people can do heavy usage like downloading games or other things at the same time.

[slim spruce]

Try wired if you can.

[frail silo]

Anyone wanna help me with an armor test? Need to try one final test before I can understand the new armor system

[dull pecan]

I don’t know if I can the router was moved to the basement. Is there anything else that could be happening? Last time this happened it was because my c drive filled up and the game couldn’t make temp files. My drives are good now but is there possibility it could be somthing non network related. Sorry for dodging around the network stuff but that is my last resort because of our setup

[slim spruce]

It could be machine power related with not enough page file, and you could increase it.

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[neat ether]

hey @slim spruce idk if you saw my message but it seems there is no fix to my problem. I cant PMC but can scav. every time i try to PMC it DC's me at around 70-90% on loading loot and says "game aborted". started first day of the wipe. gave my friend my account to try on his pc still didn't work but his account works just fine. tried a different account on my pc works just fine. already submitted a ticket, its been 5 days no response so far

[slim spruce]

game aborted is a server problem on our end

[neat ether]

so no fix?

[slim spruce]

time

[vernal drum]

Is anyone else just not getting there insurance back. Like I’ve prob had 30 raids that I’m waiting for insurance on that go back to 3-4 days ago. And I’ve got nothing not even a message saying sorry can’t get it my friends are having the same issue. And statistically we should all have gotten something back by now. One friend said he got an item he insured and lost 5 days ago today. So wondering if it’s a know issue

[dull pecan]

should i do it to my boot drive or the drive tarkov is installed on. both have tarkov files.

[slim spruce]

only on C drive, only one total

[dull pecan]

i did it but i can not test it right now nor for about a week due to school. once i get a chance i will test and report the findings. thank you so much for your help i hope i can get this working.

[fallow nebula]

is it just me or is every game im getting into are over 200 ping with 3% packet loss every other second?

[cobalt spoke]

Is... this a regular thing now? How do I get rid of this inky void?

[fallow nebula]

i live in the west coast yet for some odd reason EU and ASI servers have lower ping than half of the US servers in the list and the lowest ping server is US south east?????

[elfin birch]

anyone know why i keep getting this?

[silk dune]

Do a file integrity check

[stone nebula]

it wont work

sell your cpu and motherboard

then get 5800x3d and a motherboard

https://fi.pcpartpicker.com/list/JqBWsL these

[silk dune]

or 7800x3d

[elfin birch]

didnt work

[silk dune]

Well, your PC crashes the engine itself, so there are a lot of options for events, up to reinstalling windows

[stone nebula]

too much money

100 euros more for cpu, 70 euros more for motherboard- 50-60 euros more for ram

[silk dune]

I don't know about you, but in Russia, for example, the difference between 5800 and 7800 is 10,000 rubles when 5800 costs 25,000 and 7800 costs 35,000, well, the motherboard on the b chipset is fully enough to overclock the memory to ddr5, the main thing is to find a good memory for the money saved

The exchange rate of the ruble to the dollar is 90.93 rub

603,30 euro this

I do not know if it will be clear to you

Of course, you have different rates for the ratio of the course, but still, 5800x3d is a good processor, but as if you can fork out a little bit

[true nexus]

You really sure? Won't it be kind of a pain in the ass to change my MB?

[stone nebula]

yes but at least it supports 5800x3d

[earnest lichen]

oh great...

[earnest lichen]

well this sucks, I can't even get in the game.

[stone nebula]

run launcher as administrator

[silk dune]

Basically, Turkov depends on the CPU and RAM, the GPU will give little

[stone nebula]

then keep restarting the launcher

[earnest lichen]

It's always in admin mode, and it just allowed me to launch the game after like a minute of waiting

[true nexus]

Alright well how well does the MB support like future upgrades?

[stone nebula]

its a dead socket

5800x3d is the max u can get

if u wanna upgrade in the future get 7800x3d but its gonna be more expensive

[harsh lake]

i assume im not the only person crashing on streets?

[stone nebula]

but u wouldnt need an upgrade soon with 5800x3d

[stone nebula]

whats your pc specs

[harsh lake]

an 11700k, 32gb ram, rtx 3070

tried setting my page file to 64gb didn't help

[stone nebula]

put it on auto

[harsh lake]

oh will do thx

[stone nebula]

i have 4gb page file it doesnt crash

and 32 ram

[earnest lichen]

the one time I got to Streets, I was a scav and my pc was crapping itself with a 3700x + 4x16GB DDR4-3200, RTX 3080 10GB and game on a M.2 nvme ssd. This was before they added lower texture res mode for SoT

plus a hella-long timer, I ended up alt-f4'ing

[true nexus]

All right but well should I go on about getting a new MB with a new CPU and then RAM?

[stone nebula]

yes are u gonna get 5800x3d

whats your cpu cooler

[silk dune]

Don't you have enough fps?

[true nexus]

Mans just adding more stuff to waste my money on😂. Still thanks since it seems you know way more than I do

[stone nebula]

u wasted money first by buying a prebuild

[true nexus]

What's different about it?

[true nexus]

Damn do I know

[stone nebula]

https://fi.pcpartpicker.com/list/tDhMmD

do u need wifi

[foggy dome]

Im trying to change my password but i dont received any emails what do i do --' ?

[lament zinc]

Same here can't login to website auth verification doesn't appear on my email adress

[foggy dome]

and after they tell you that you reach the maximum try today when you tried 1 time only ...

[silk dune]

Wait

[lament zinc]

Been trying to login in to the website for over 3 hours and yet still no auth verification code is sent

[unborn meteor]

hello, are the devs investigating the issue with ingame workbench? were cheaters can pick your weapon a part and totally clean it, removing barrel, pistol grips etc IN RAID

[lament zinc]

Anyone anyone knows if this email not being sent will be fixed?

[foggy dome]

pretty sure they dont give a single f cause this bug is being arround for ever

[gritty coral]

Im from malaysia why does it say that our IP is temporarily banned? i just started the game and i got locked out

[stone garnet]

should contact BSG support this pretty serious and not many responses in this channel sadly

[native bolt]

https://referafriend.fortnite.com/en-US/invitelink/eyJkaXNwbGF5TmFtZSI6IkhlYXRoTWFuMCJ9

[inland shuttle]

how do I fix error code 228, it says like cant move items

[tulip comet]

I'm not getting an email verification email. I get the email to reset my password, but i couldn't get the one that authorizes me to log into my account on the battlestate games launcher. How do i connect to the launchger when it wont let me log in?

Is there a better place for me to ask this question and get assistance?

[young magnet]

prob mod mail

[fading lion]

No (

[midnight kite]

is there a way to get support with an account directly? tried contacting support via email and got no confirmation or anything for half a week now
great.

[lament nova]

anyone know a way to get your game to open on the correct monitor?

[glossy quest]

in the game settings you can select which monitor you want to play the game on

[lament nova]

yeah i know i select the right one and it still opens on the wrong one

[glossy quest]

maybe it launches on your primary one?

double check how you have configured your monitors in the display settings on your desktop

[tough storm]

Guys did anyone get banned last night? I got banned without any emails explaining why, I’ve read about cheats etc but I wouldn’t spend £100+ on EOD to run the risk - wondering if it s a false ban wave

[winged shoal]

if you guys had to buy new pc parts because your pc falls apart what would you guys buy? im looking at amd atm because their prices are noice

[glossy quest]

personally i would go for amd both cpu and gpu right now

[coral trench]

We have detected unusual traffic activity originating from your computer network.
Your IP has been temporarily blocked.
i cant visit the website or client,how long the block end?

[grand swallow]

Anyone plays streets? I have a decent pc, good internet, high fps and no problems on any maps, but pmc on streets don't even move at all, gets teleported back to the original place. No such problem on all other maps or scav even on streets.

[lucid finch]

why can'T u just ban these fcking hipfire everything with everything guxs just straight out?? Otherwise if u have the 50/50 chance on those cheaters just patch and fix the Hipfire to SCP 5K's Pointfire anmmd u have a 100% rate on those aimbot cheaters thazt just hipfire everything !!😠 if u won't do that or blaightendly just say no than u are Lazy!

[proper shore]

bro what are u even saying

[vale zealot]

where do i report a hacker

i somwhow managaged to kill him and have the video footage and screen shots

the video shows he was clearly hacking and using aimbot

[obsidian bronze]

Use the in game report system on death screen. That’s the only way unfortunately.
I know you killed them, but there’s no way you can report outside of the in game system. Sorry.

[cinder wing]

my game crashed after extracting scav run and when I returned it moved me to the scav item menu, but now I can't really move the items from there

the items are flickering

after restarting the game it loaded the scav loot again but I can't sell anything

[vale zealot]

ok thank you it just sucks to see cause this dude is lv 30 and even just looking at his profile is incredibly obvious hes a cheater, even with out the video footage

[dusty vortex]

Any luck with the outlook email not recieving verification email?

[lament zinc]

no im using Gmail and still no auth code

[obsidian bronze]

What's it regarding?

Feel free to DM me, I'll see if I can help, or point you in the direction where can help you.

[leaden bone]

so, does someone know some guide to run the game smoth? i have a good spec but de game refuse do run well, ryzen 7 5800x, 32gb ram 3600mhz and 3070

[wintry cliff]

i dont know what's wrong with this
i shot first but it didnt input, so i re-left clicked to register it again

[carmine stump]

weird shimmering at long range when using FSR 2.2 but only on streets and ground zero... anyone had this problem? Doesn't happen without FSR or other maps even with FSR

[inner ruin]

hey when i move any item into or out of my hideout fromt the weapon rack or the hall of fame i get an error saying 228 item not exists anyone know a way to fix it? thanks

[brisk portal]

Any suggestion before wipe i could play the ghame super smooth now my fps drop to 15 and its not playable any solution ?

Ryzen 5 5600x
16Gb ram
3060 12GB
game installed on a M2 SSD

[hasty karma]

Im guessing alot of people are encountering this but insurance seems to be entirely broken for me at the moment, neither prapor nor doc have returned anything at all this wipe. Have we heard anything about a fix in the works for this?

[lament zinc]

anyone knows anything regarding of no auth verification code email not being sent?

[dusky flower]

Got this right ater grabbing the one above. Got me confused when it's been taking 4-5 days for returns then these are littered in between.

[remote smelt]

nope, guess we're shit out of luck

[lilac heron]

When I try to download the game it gives the error
Games\BsgLauncher\Temp\eft_live_0.14.0.0.28375.bsgp downloaded file checksum does not match just bought eod, tried to reinstal and well shit, it does not

[raw pine]

does anyone know whether or not they fixed scav runs reseting certain peoples subtasks on their pmc tasks?

[elfin ibex]

do these seem legit?

[lament zinc]

i mean i cant get into the game what i cant is login on the official website every time i try asks for the auth code but there is nothing on my email not even on spam

[remote smelt]

I logged in fine on website because I have 2FA but I can't get into the game because launcher keeps asking me for verification code

and I'm using outlook aswell so I'll be waiting for a long time

[crisp stratus]

Did anyone ever had a stuck loading on exiting a raid followed by a DPC_WATCHDOG_VIOLATION BSOD ?

[foggy idol]

why are matchmaking times over 15minutes??

[crisp stratus]

Go back to stash and requeue, usually fixes it for me

[foggy idol]

nah it doesnt help. its been happening since yesterday between 2pm and 6pm South African time. I just wanted to know if other servers are having the same issue

everyone on our server is complaining about the queue times

[crisp stratus]

Oh okay, no idea then, I play on EUW

[sudden ether]

any news on scav runs not starting and insurance not working?

[vivid briar]

Any news on a solution to not recieving verification email on launcher login? bought the game today and already regretting it

[hushed tusk]

Oh boy.....here we go again😒

[remote smelt]

are you using outlook/hotmail?

[vivid briar]

gmail have already added all EFT email addresses to contact to make sure notyhing gets blockerd. Recieving all emails from them except verification code for Launcher login

[slim flare]

just bought arena and it says this? any support on this please

[remote smelt]

gmail's not working aswell? damn

we just need to wait then

i'm trying to login for 2 hours now and still no luck

[vivid briar]

Ouch! hopefully it starts working soon, really would like to get to play this game, been watching streams forever lol

[crisp stratus]

Took me like a day to get in after upgrading to EOD

So I'd say just wait

[remote smelt]

yup hopefully, sad to hear this is your first experience with the game

i bought this game in 2017 and decided to come back today, guess it wasn't a good idea

[crisp stratus]

If you have added a phone 2FA there should be an option to use that instead of email

[slim flare]

damn wth

[willow rampart]

Im not getting my security code to login to battle state launcher anyone know how to fix

[vivid briar]

Yeah it sucks, atleast I have seen it working on streams over the years and hopfully once I can get it it will be smother, holiday ending soon though XD

[vivid briar]

Ill look around to give this a shot thanks

[willow rampart]

im in then same issue

if you find a fix please let me know

[charred holly]

@rough vault did you ever figure it out

i still cant play :D

[vivid briar]

👍

[sonic kindle]

I am getting log in error with

suspicious behaviour CF-ray

And all Malaysian players having the same issue. HELP~~~

[willow rampart]

is your email verified on the tarkov website?

i just got in my doing that first before verf on the launcher

[vivid briar]

I believe so yes, I did get a verification email when i first created an account on the website before buying the game

[willow rampart]

ahh

[vivid briar]

Nice!

[willow rampart]

good luck man

[hidden cedar]

is it possible to have tarkov and arena on separate drives? like tarkov on ssd arena on hdd

[vivid briar]

Where do I check if it is verified? or would it just automatically be if I did recieve the verification Mail?

[hidden cedar]

i waited 4 days for the code this wipe..

[vivid briar]

Damn that is insane

[hidden cedar]

and its been 10 days since i sent a email to support and no replies

[lilac heron]

same I upgraded yesterday and tried to download the stem back and it does not work When I try to download the game it gives the error
Games\BsgLauncher\Temp\eft_live_0.14.0.0.28375.bsgp downloaded file checksum does not match

[willow rampart]

security settings on tarkov website

click profile then security settings

[abstract cypress]

My account isnt receiving any twitch drops any advice? Yes everything is linked correctly

[vivid briar]

Thanks, seems I am verified already yeah

[willow rampart]

ahh well good luck

[vivid briar]

Im in! haha I didn't change anything though, just requested authentication every 10 mins

[lilac heron]

Happened to me yesterday, the mails did not come and they all came like 6 hours later at once so try to login with the question or 1 time use codes

[wraith dawn]

How long for BTR loot to be dropped off? It's been like ~1 week since I did it

[silk arch]

reserve is the only map I cant play as a scav, it keeps doing this and after 30 minutes it just kicks me off. Been like this for 3-4 days. Is this a problem on my part or nah?

[quiet summit]

??bug

[acoustic sapphire]

Q : Insurance not coming?
A : Long return windows past projected time, probably a bug (Player experience ~ 2-3 Days) Do not take this as fact, can range.

Q : Scav long time awaiting session start?
A : Bugged, Alt+F4 and confirm leave

[quiet summit]

If you're awaiting session start for more than 2 minutes on your Scavenger specifically, it's probably bugged

Different for PMC.

[silk arch]

I see, i'll try to fix files. This bug also happens to my friend if he tries to queue scav with me, but when hes alone it loads perfectly. Super weird

[quiet summit]

Maybe have him host?

Might be the server selections

[thorny urchin]

have they seriously not fixed awaiting session start bug on scav run

half of my scav runs are just void

[quiet summit]

Get riggity rekt

Try a different set of server selections, maybe that'll do something

[serene ore]

i have the same problem

and stuck at 0/0 downloading

[lilac heron]

for me it isn't stuck on 0/0 it fully completes, and when it finishes verifying it just gives the error and when I check the disk space that is supposed to be taken is free like the game deletes istelf

[lavish sonnet]

anyone else get into a high ping server

[quiet summit]

@serene ore @lilac heron Launch the launcher in admin

If you're stuck 0/0, wait for 5-15 minutes after launching in admin

Just let it sit and bake

It's doing background stuff

[charred holly]

day 4 of not being able to load into tarkov raids. I have found out that it is a connectivity issue as loading into a offline raid works perfectly fine. Any ideas?

[silk island]

anyone know what is this?

[lilac heron]

will try

[lavish sonnet]

im getting 360 ms on singapore servers lmao

[quiet summit]

I think SG servers got pooped on

Or something about them

[silk arch]

it worked thanks

[quiet summit]

https://media.discordapp.net/attachments/1169632977559507055/1169642316827463740/WinterCheerCelebrate.gif?ex=6556254b&is=6543b04b&hm=94767feb8d44d34c753c9bae28f4dceb6d96a5e52c2b3d1b0cc3ae5f746ea367&

[lavish sonnet]

damn unlucky

lost my whole loadout

[quiet summit]

SG servers are always iffy from what i've seen, on and off - I don't know what about it

[lavish sonnet]

[quiet summit]

Are you not able to play on any other ones?

Like on your launcher

[gleaming field]

Is there any news on the verification mail never going through if you have an outlook email ?

[quiet summit]

Two suggestions in pinned messages, otherwise nothing else but to contact support

[vivid elk]

man i m not getting mail to get my login code.

[gleaming field]

There is nothing to fix from our side cause outlook has just blocked all mails from bsg

[sonic kindle]

bro, are you from Malaysia? all Malaysia with TM Unifi ISP has this issue

[lean tiger]

man, NA servers have such unfriendly players

like I'm trying to get my co op exits on mang

use voip damnit

[agile sapphire]

Does developer know about this bug or should I submit a report? BAY 5 map, arena

[quiet summit]

Is this the one by the Fuel container spawn?

[gilded mesa]

Hello! Now that EOD is gone, is the tier below it worth it? Im thinking on upgrading from standard to PTE the next time it goes on sale for 25 percent off.

Is the value worth it?

Thanks!

[lilac heron]

did not help

[quiet summit]

I would say so, always benefits with upgrading

[agile sapphire]

yes, right here

[quiet summit]

You can check potential upcoming sales here

??sales

[acoustic sapphire]

There are currently no sales active.
You can find a list of previous sale dates, durations, and price reduction percentages here : #general-chat message
Note : The EOD ᴱᵈᵍᵉ ᵒᶠ ᴰᵃʳᵏⁿᵉˢˢ game edition is no longer available for purchase. People who own it now keep the perks though.

[quiet summit]

Oh, this one I'm not sure - I know the one by what that maps says "Jeep" & "Heaven"

Might be good to send a burg report on your launcher for it

[earnest saddle]

hey, i got EOD account, first bought with Cis region, i wnna upgrade the region but doesnt have the button for it?

[silk island]

yeah im from malaysia

[simple ledge]

does anyone wanna play i need help completing the wine bottle quest

[quiet summit]

Looks like an issue with EOD being removed from availablity for purchase issue

I'll bring it up with the team thanks

[lament zinc]

yeah i still can login to website there is no auth code sent to my email im using Gmail

[remote smelt]

that sucks man, hopefully it'll work for us soon

[lament zinc]

yeah hope it works soon

[earnest saddle]

thanks, i hope it get fixed asap, im craving to play

[nova crest]

Is it a bug or why canțt I put anything in the hall of fame ?

[craggy jackal]

I have very small micro stutters every 3 seconds ingame. How do i fix?

[quiet summit]

When asking technical issues post your specs.

[haughty dune]

Hey guys, for punisher part 2, do i need to wear and use the gear that it says the initial equipment?

[tulip gorge]

if it says u gotta wear it, then yes you do

[simple ledge]

anyone?

[stone nebula]

whats your pc specs

[craggy jackal]

4090 oc i-9 14900k 64 gb ram

[gilded laurel]

Streets, Scav, I just ran and fell under the map, restarting didn't help.

[inland raven]

how can i make money all i can do is buy shit guns like makarov and hope i get a good gun from a scav because i dont have money to buy any good guns

[quiet summit]

Focus on tasking and advancing your traders ; Not really good guns to buy at a low trader level

Learn loot locations and just play slow on your scav

[inland raven]

only good scav maps are reserve and streets right?

bc i cant run streets on my pc and reserve is rlly slow matchmaking

[quiet summit]

No, not at all

Shoreline expansion area is solid too

Woods is safe too

[inland raven]

i just tried shorline but i got beamed by tracer ammo

but that was as bear

[quiet summit]

Try again

C'est la vie

It's Tarkov

Not meant to be easy

[inland raven]

yea but i mean i dont think my guns are ready for it

[quiet summit]

Everyone starts at the same level

There's no use complaining about it

lol

[primal ermine]

anyone got this ? its like the server stopped completelty

[quiet summit]

If I can do fine with a level 1 account you can too

[inland raven]

im not complaining i just mean that the guns they have are a lot better and they are all better players

[ivory plaza]

i got it sid, check the error log cause this is what mine is aying

[inland raven]

how many hours u got tho

[quiet summit]

It will take practice and dying

It's the nature of the game

[inland raven]

alr

i think i will just spam naked factory runs with shit guns until i get like 200k

[quiet summit]

Learn a good scav route

[inner ruin]

hey when i move any item into or out of my hideout fromt the weapon rack or the hall of fame i get an error saying 228 item not exists anyone know a way to fix it? thanks

[quiet summit]

Don't waste your time doing that

You can make 500k on a single scav run

[inland raven]

which map?

[quiet summit]

I've already told you lol

No fix known, Aldo - It's a known issue though

[inland raven]

shorline expansion?

[analog galleon]

Hello guys, I've got an interesting bug !
Since I crafted the "Hall of Fame", the exposure of the lights when I look at it is becoming extremely strong.
I don't know if this is a known current bug, and if it's easy to fix it...
If someone can help me with that !
Thanks a lot 🙂

[quiet summit]

Shoreline expansion, Reserve, Woods

[inland raven]

wdym expansion?

[quiet summit]

Does it fix on restart?

[inner ruin]

thanks for letting me know its an known issue hope the devs can fix it without me losing my shit XD

[analog galleon]

nope

[inland raven]

lighthouse?

[quiet summit]

The new expanded area

North east

[quiet summit]

Try and clear cache on your launcher?

[inland raven]

i never played shoreline before until today so i dont rlly know map

[analog galleon]

Ok I'Il try this now

[quiet summit]

North east

[inland raven]

is it the big area with raiders?

[quiet summit]

There are no raiders on Shoreline

It's a Scavenger camp

[inland raven]

i mean usec camp

[inland raven]

yea is that the spot i loot?

[quiet summit]

Yeah it has good loot

A lot of loose stuff

[inland raven]

do i get bad rep for killing the scavengers?

[quiet summit]

As a fellow scavenger, yes

[inland raven]

oh alr i will just ignore them then

[analog galleon]

I check also the integrity of the game files

[quiet summit]

Great

[analog galleon]

Ok, both are done but still got the bug

[quiet summit]

I'm not sure, I think my friend fixed it by shooting or something

Better to submit a bug report about it and include error logs

[craggy jackal]

I have micro stutters every 2-4 sec. Any tips on how to fix it? 4090oc, I9-14900k, 64gb ram

[quiet summit]

Speed?

[undone zodiac]

So the server bug from a few days ago, it caused me to not get the rewards for punisher part 1. I don’t really mind the lost zabralo but is Bsg going to implement a fix so I can get ps ammo from prapor?

[quiet summit]

You'll have to submit a support ticket about it via your profile

Those aren't user fixable

[undone zodiac]

To the official bsg website I take it?

[quiet summit]

Yes via your profile

[edgy thistle]

Good Afternoon guys! i have a question... How long do Battlestate support guys usually take to awnser to the emails??

[undone zodiac]

Thank you

[analog galleon]

ok well, that's very weird haha
shooting resolve the bug for the "Hall of Fame", but now it's for the gym

[analog galleon]

yes I created a ticket on the site in support

[quiet summit]

[edgy thistle]

Good Afternoon guys! i have a question... How long do Battlestate support guys usually take to awnser to the emails? @quiet summit

[quiet summit]

I don't work with Support

I guesstimate couple hours to 2 weeks ish on wipe periods

[edgy thistle]

ok is there anyone that u would recommend to ask?

[quiet summit]

No

[edgy thistle]

ok tks anyway

[quiet summit]

[inland raven]

bro everytime i try to play scav i get an error just as i load in and i cant reconnect

i have had same scav since day 1

and now he is dead so i need to wait for another

[undone delta]

Does anyone know when the email will be fixed?

[inland raven]

and now its happening as pmc wtf

[wooden tundra]

launcher wont update, is there a fix?\

[inland raven]

it wont even show me what i got killed by and now i have to pay like 13k to heal up just to disconnect again and die to AlexanderRusPlayzTTV while reconnecting

[visual crest]

how does sew it good part 2 work? can i buy a 50% or less gzhel on flea market and turn it in? or does there have to be plates in it at 50% or less as well?

[waxen wing]

every individual built in plate has to be below 50%

[zinc pasture]

keeps saying this anyone?

[wooden tundra]

My launcher wont update and when I go to re-install it, the launcher tab times out. his happen to anyone else?

[late glacier]

i wanna reset my profile but cant

it wont let me go on the website either

[zinc pasture]

now this?

[quiet summit]

Restart computer

Or try and find tasks related to EFT

And end them

Easier to just restart

[undone zodiac]

getting this error when I try to log into the BSG site?

[zinc pasture]

ty it worked

[quiet summit]

[quiet summit]

Try accessing in Incognito mode with all extensions disabled

Cntrl+Shift+N

[thin meadow]

Imma try here instead, no one is answering in beginners section.

How long does it take for the armored vehicle to bring the stuff u paid to get delivered to your stash, Streets.

[gritty coral]

Any of the moderators know about the issue and stance about malaysian players not being able to connect to the game?

[quiet summit]

"Not being able to connect"?

[slim spruce]

the blocked ips?

[lament zinc]

Any of the moderators know about the issue of not receiving email verification code??

[quiet summit]

See pinned messages, community and official fixes - if they don't work, you just have to email support.

[gritty coral]

Yes those, is there something i could do about it?

[slim spruce]

What do you see in the launcher?

[chilly wagon]

2weeks no response from BSG. I just wanna play the game man...

[inland raven]

why am i stuck on awaiting session start after a while?

[quiet summit]

??bug

[acoustic sapphire]

Q : Insurance not coming?
A : Long return windows past projected time, probably a bug (Player experience ~ 2-3 Days) Do not take this as fact, can range.

Q : Scav long time awaiting session start?
A : Bugged, Alt+F4 and confirm leave

[storm perch]

when I am outside, the snow is so thick I literally can't see 30-40m in front of me, but my friends can see hundreds of meters just fine

[inland raven]

bro im never gonna get to play scav

[storm perch]

is there a setting that affects snow thickness/density?

[inland raven]

im gonna be broke all wipe bro

[chilly wagon]

im never going to be able to play the game

[inland raven]

thats probably better than the shit im doing rn bro

[inland raven]

half the time i queue it takes like 7 minutes and then just disconnects me and i die before i reconnect

[fresh spear]

please report

[gritty coral]

This, i cant even open the website.

[slim spruce]

"To fix these issues, you have to contact [e-mail] with the subject “IP unblock” and the following content:

Short description of the situation;
Screenshot of the error;
Your public IP address (you can check it at https://2ip.io/; if possible, please send a fullscreen screenshot from the website)."

from https://www.escapefromtarkov.com/support/knowledge/447

[placid isle]

hey guys, ryzen 7 5700x , rtx 4060 8gb, 32gb 3600mhz, 1tb m2 gen 4, will this run all maps fine? I know factory will be fine, but more concerned with streets and lighthouse

[raw sierra]

Hello, I'm not receiving my authorization code on first login, I've received all other emails from no-reply@ just fine, checked forwarding rules and spam filter to no avail

[slim spruce]

Are you on a VPN by chance?

[gritty coral]

i am not, ive been going around like facebook pages and forums of people who also play from my country, they've all have the same problem with me when trying to play the game using the same internet provider in my country, which is called Unifi

[mossy whale]

AMD Ryzen 5 7600 - 16GB Memory - NVIDIA GeForce RTX 3060 - 500GB SSD

Would this run all maps including streets at a steady 80fps?

[primal ember]

This error pops up when trying to start the launcher, even after reinstaling and repairing C++ like others have said

[primal ember]

i get a good 70 with the same specs but a worse CPU

ryzen 5 2600x

[placid isle]

so I guess if I ordered a 7 5700x with a 4060 8gb and 32gb 3600mhz it should be fine

[primal ember]

yes

but then again idk if streets is more performance heavy because i dont play it

[mossy whale]

On all maps ?

[primal ember]

50-70 ish

50 is when it DIPS cuz of too mych stuff going on but other than that yes 70

[tired monolith]

How do I get streets to work better help

[worthy coral]

any reason tarkov is taking up so much memory? restarted and still taking this much memory when i get into raid

[slim spruce]

uninstall all C++ redistros, reboot and install only the latest one in this link x64 https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

[primal ember]

i fixed it

i tried reinstalling c++, then i just reinstalled the launcher

[slim flare]

what do the red skulls in arena represent in the scoreboard?

[lament zinc]

Same here been trying since last night to get the verification email but still nothing

[compact marten]

Are Servers messed up? i cant load into a scav?

[tulip comet]

still not receiving verification email myself

[lament zinc]

Yeah same

[grizzled monolith]

yep me 2 im not reciving veryficstion email code

Heloo all. I m having trouble extending the verification code to my email account. Enter the correct e-mail address and password. I receive information that the code has been sent to my e-mail box. I logged in on the BSG website and have already changed it, but it still does not require a verification code to be sent to my e-mail box. Please help. Kind regards.

[lilac heron]

I got finnally got eod yesterday and shit, I cannot download the game for some reason I keep getting the errors When I try to download the game it gives the error
Games\BsgLauncher\Temp\eft_live_0.14.0.0.28375.bsgp downloaded file checksum does not match and Unable to download the file
Failed to download "/eft/client/live/distribs/0.14.0.0.28375_fd736261-a451-470c-8942-84310d86dde6/Client.0.14.0.0.28375.zip, if anyone knows a fix, pls I have beed fucking with this shit for like a whole day.

[lilac heron]

happened to me yesterday and all the mails came at once like 10 hours later

[low vine]

anyone got an idea why arena lags but tarkov doesn't

[quiet summit]

You may update the game manually via the pinned messages

[lilac heron]

thanks, will try that

[lilac heron]

is that official and safe to download?

[quiet summit]

Moderators won't have you download unsafe things

[lilac heron]

aight

[low vine]

how tf is arena runinng worse than tarkov with the same settings 😭

[quiet summit]

Arena isn't loading an entire map, not sure where the confusion is lol

Closed off area

[low vine]

game stutters a lot

[blissful hedge]

quick question: is airdrop loot being non-found in raid a bug or feature this wipe?

[next geyser]

Has anyone had an issue with specifically Tarkov? After a while it feels like the PC is getting hot (not necessarily overheating),

Display craps out and audio shortly after and having to force a restart? No blue screen so cannot look at the dumps

[lilac heron]

it says that its a unsafe file

[quiet summit]

Tarkov is a very demanding game

[low vine]

more demanding than the normal game??

[quiet summit]

Huh?

Oh your Arena is running worse than EFT

[low vine]

yeeeeeee

[quiet summit]

Beats me

[next geyser]

Indeed it is, i rock a 3060TI, I5 11400F & 32GB DDR4 Memory and dont encounter an issue.

Buddy is running a I9, Same Graphics card and 32GB DDR5 Memory and constantly runs into the issue.

Specifically Tarkov though. We manage to play a variety of other games without a single issue

[quiet summit]

What's your rig and settings?

[manic girder]

how can i get tarkov to download on a different drive? Every time i try downloading the client it gets defaulted to my smaller drive

[quiet summit]

What issues exactly?

All you've said is it's getting hot

[haughty gazelle]

so when the servers fucked up 2 days ago i turned in a task at the start, it gave me no reward. it also did not give me the unlocks from the task. i emailed support and all they have done is ignore me. so is bsg being shitty about this stuff?

[vivid briar]

anyone know why my mate cant play beta. he has eod. had the game for 3 years

[slim spruce]

You mean it says c is full?

[quiet summit]

?

[manic girder]

yea but everytime i try to download to my D drive it says C is full

[next geyser]

Whilst playing, there's a short stutter. all displays go black and then after a couple of seconds everything else craps out.

No blue screen & nothing incredibly obvious in the windows event logs either

Been fine for quite some time, managed to get a decent amount of time in game but then all of a sudden it's just started back up

There is not any force restart on the computers end, it has to be manually restarted with the button

[vivid briar]

arena sorry**

[slim spruce]

change the temp folder of the launcher settings to any folder on D

[quiet summit]

Arena is a gradual roll-out, not everyone willl have access at the same time

[manic girder]

how do i go about that?

[slim spruce]

top right on your name > launcher settings

[vivid briar]

even for eod

[quiet summit]

What speed ram?

[slim spruce]

make a folder TEMP on D

[quiet summit]

Correct

[vivid briar]

what a L

[next geyser]

Moment please

[manic girder]

tysm

[next geyser]

4800

[quiet summit]

https://tenor.com/view/blinking-eyes-white-guy-blinking-meme-what-huh-gif-26334322

Do you run multiple monitors?

[next geyser]

Ye, 2 monitors

[quiet summit]

Happens with me too, if I don't close the launcher quick enough after I close Tarkov

Literally have to hold power button

Not sure what the link is

[next geyser]

Display gone, then audio?

[quiet summit]

Display turns off, center monitor no input

Discord can still hear for like 20 seconds

Then it bricks and just doesn't do anything

[next geyser]

what on earth

[quiet summit]

Same for you?

[next geyser]

Both monitors go out and does not come back

[quiet summit]

And your audio cuts out after some time?

[next geyser]

Yep, can mutter in a word or two until it's just a paperweight

[quiet summit]

I had it during Arena, I fixed it by.... What did I do

I turned some kind of setting lower

Anti-aliasing down or something

Not sure if it's related

[next geyser]

in game settings or through the control panel?

[quiet summit]

But after I close the game, and if I don't close the launcher quickly enough it still does that

In-game

So anytime I close the game, I quickly close the launcher as well

Super weird

Thought it was a me thing

I mean, could be a me thing, but probably also a us thing

[next geyser]

Maybe using this setting

[quiet summit]

I'm running 3090 i99900k 32gb ram

Maybe

[next geyser]

if it is somehow linked

But do you notice any higher temp being thrown out the back of the computer?

[quiet summit]

My room is usually like 60 degrees so I never notice heat

lol

[next geyser]

Because that is also something that may need addressing

So, tone down AA and force close the launcher on startup. Will give that a go, thank you

[lilac heron]

when I extract the files from the zip some files fail to extract, should I just press skip?

[quiet summit]

Moment

[deep scarab]

Does anyone have any idea why my entire pc crashes when going to a scav raid. Just as Im about to get in, entire pc crashes and restarts. PMC works fine

[quiet summit]

@slim spruce ^ Alvaro's question

[ornate mica]

I have exactly the same problem! Help please - contacted the support one week ago - no reply till now

[lilac heron]

where is @slim spruce our saviour

[quiet summit]

He'll reply when he's free

It shouldn't be giving you an error

Is your drive full?

[lilac heron]

no

I have 150 gb free

[quiet summit]

Give it a restart and try again

[grizzled monolith]

Support wher is my security code to instal lancher

[lilac heron]

I will finish trhe extracting and try to open the game or repair

[lament zinc]

Same not getting for over a day the verification code

[vivid briar]

why cant i play it

[worn nest]

if a scav player shoots me and misses and I am also scav. I shoot bcak and kill him do I lose fence rep?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[slim spruce]

They need to hit you first

[lilac heron]

@quiet summit just for your knowlege, I pressed skip on each one, and when I selected the folder it offered to repair, I did that and it works, finaly, tysm

[quiet summit]

Woop woop great!

[cursive ember]

anyone know why my game could be crashing often? like alot of times after i exit a queue to a raid or finish a raid my game will stop responding and I have to restart

[novel vortex]

I just got a new pc, and i want to install tarkov again. when i get to "loginn" at tarkov site it gives me penalty for no reason, any one know anything about this?

[quiet summit]

You're going to have to be more specific.

[novel vortex]

when i log inn at escapefromtarkov.com i just gives me one hour penalty becouse i had to reset my password. and when it was 5 minutes left, it gave me 1 more hour

and i need to loginn for downloading the game :/

[native basin]

Will they launch another discount code? I'm in need I couldn't buy it at Christmas I was out of money

[quiet summit]

??sales

[acoustic sapphire]

There are currently no sales active.
You can find a list of previous sale dates, durations, and price reduction percentages here : #general-chat message
Note : The EOD ᴱᵈᵍᵉ ᵒᶠ ᴰᵃʳᵏⁿᵉˢˢ game edition is no longer available for purchase. People who own it now keep the perks though.

[next geyser]

We look to be on for a winner ATM Kwon 😄

[quiet summit]

https://media.discordapp.net/attachments/1169632977559507055/1169642327300644934/WinterCheer.gif?ex=6556254d&is=6543b04d&hm=8b27c040e1c5948b5870e804d2e3f889565ba0f6c1d8baf4a739a05209244555&

[hot plank]

is it really possible to customise the BSG launcher?

only asking as I have seen others do it

[worn nest]

how many times can I use vehicle exctract and get karma

[hot plank]

0.25 for first time car extract and gets diluted down until 0.01 or 0.1 I think

scav and pmc joint extracts are the same as well 🙂

ah never knew that thought it was still low thats quite a good addition by bsg

[glad mica]

dumbass game put me in fucking reserve match when i restarted do to some error with my inventory and all the stuff i had is no longer found in raid

[worn nest]

wait so no matter how many times I used it it still gives karma? Even tho after a while its very little?

[hot plank]

didn't know that I knew it dilutes down after a period of time tbf

[rare halo]

Does anyone know how to fix this? I've tried turning IPV6 off, manually selecting different Servers, flushing DNS, resetting internet connection, tried phone hotspot, tried changing MTU limit, and fresh install of windows 11 and it still is giving me the same issue. Never had this happen before it randomly started last night.

[mossy whale]

Will a
Ryzen 7 5800x3D
Radeon 6700XT
16GBram dd4 3200
Run this game well

[ornate mica]

Help! I lost access to my mail account and cant use the authorization codes :/ Any chance to restore my account? Support doesnt reply for over a week

[untold lintel]

i got a response today just give it time

[royal gulch]

Any idea on why I keep rubberbanding in all maps pretty much?

[slow stag]

just did 3 kills without dying for my tarkov shooter part 8. 1 kill in first, 0 in 2nd and 2 in 3rd match. and my quest say 2/3. on website it says u can do this now in any number of battles without death's. stayed alive all 3 of my games. known bugs on this quest? or is it like it was before so u have to get 3kills in same raid?

[vocal cloak]

is there a setting i can change on windows 11 to not have tarkov freeze when i alt-tab?

[undone delta]

When you say you received a reply, from whom did you receive it? Similarly, I do not receive an e-mail either.

[untold lintel]

Battlestate emailed me back it did take quite a while for me to recieve a response but they did get back to me

[vague egret]

did u do headshots for all 3 ?

[undone delta]

So, did they inform you when they would fix the e-mail?

[untold lintel]

I just sent them an email from a seperate email asking them if there was any way for me to recover my account as i do have all of the purchase information etc and no they just asked me what my issue is in full as i didnt explain it very well in the original email

[undone delta]

I don't understand what this has to do with verification mail

[slow stag]

@vague egret yes

[untold lintel]

the message i responded to originally was about losing access to a battlestate account due to losing access to the email used to create the account

[undone delta]

I'm sorry, the message above was different, I thought it was about the verification email.

[real tartan]

How long ago did you make the support request?

[vague egret]

hmm idk, cuz same thing happened to me but i jus redid the quest

[slow stag]

@vague egret a right. well i guess i do same thing, atleast it makes the grind abit longer witch is alright i guess :p

[vague egret]

fr, goodluck on ur raids 🙏

[slim spruce]

@undone delta English only

[jaunty moat]

anyone know why lighthouse makes me BSOD?
i9-11900k
rtx 3090
32 gbs of Ram at 3200mhz

i get some type of kernel issue

[undone delta]

Let them correct the verification e-mail first, then we will write it in English.

Even the moderators can't answer because bsg doesn't explain them either.

[cursive ember]

my tarkov keeps crashing after raids, any ideas on whats wrong?

[elfin estuary]

i wanted to reset my acc , but it says i can do it on the 17 of june. I've never reset the acc on tarkov , someone know why? thx

[slim spruce]

a wipe counts as a reset

[elfin estuary]

oh ok thx

[edgy wagon]

is it only me or the insurance is not working? I m getting nothing back

[worldly pike]

I cant seem to sign in through the BSG launcher, im not getting any confirmatin codes does anyone know a fix, and @edgy wagon yes they are currently bugged rn

[undone delta]

Unfortunately, there is a problem in the verification system, we are waiting for it to be resolved.

[graceful zephyr]

Hey there!

I have the issue that my game freezes when loading into a raid. Almost every time when its loading the map. Game just freezes. I can tab into windows, but am not able to click on something. cant even shut it down via task manager, so i have to restart every time.

Tried the usual ideas like reinstall, memory, integrity etc. it was no solution.

somebody has any ideas?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here and reboot:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[pallid jasper]

guys how much cis to eu server change ?

[lament zinc]

Let's hope it gets fixed i don't wanna lose my account

[wide patrol]

I wanted to buy Escape from Tarkov but I accidentally bought Escape from Tarkov: Arena. Is it possible to get a refund so I can buy the right game?

please tell me its possible in any way cuz its alot off moeny in my country

[slim spruce]

There are no refunds unfortunately.

[wide patrol]

even xsolla?

i sent a ticket to them

[slim spruce]

No

[wide patrol]

that is so sad tbh

[analog vortex]

anyone knows what could cause this graphical glitch in the compass?

when i aim up the bug goes away

[worldly pike]

is there anything i can do to get a verification code to my email? im trying to get in the game but its not letting me

[lament zinc]

Same here no fix so far it seems

[wanton basin]

this is a bug right?
5662h that's like 110 days

saw it on some lvl 6 guy I killed

[worldly pike]

i can get emails to log into the website just not the launcher its really annoying

[lament zinc]

Mine is the opposite I log in to the launcher but i cant login to the official website page
No verification email is sent to my email adress

[worldly pike]

interesting, now the website page doesnt work for me but the bsg launcher is stuck on a loading screen @lament zinc

[lament zinc]

Yeah I guess just BSG being BSG

Let's hope they fix both as the launcher auth as the Tarkov page auth code email

[chilly wagon]

i get zero emails from BSG

[lament zinc]

Yeah me to not even password reset one's

I've tried everything from whitelisting BSG emails and overriding Gmail filters
But still no verification code 😞

[pine marlin]

is the thing with items from airdrops not being FIR a bug or intended btw?

[vivid briar]

online is the total hours they've played altogether, it doesn't wipe

[vivid briar]

bug yes

[pine marlin]

thank you :)

[wanton basin]

oh okay so 3d "account lifetime" is only this wipe

[vivid briar]

yes!

[wanton basin]

thanks it makes sense now

[sharp oyster]

yeah i get the same thing so i can't use FSR 2.2. i submitted a bug report but they asked for a screenshot. like bro, just turn on FSR 2.2 and use your eyeballs...

[quaint comet]

God rogue bg for anyone else?

[dim sigil]

After multiple attempts/raids, an Alt-F4/reload back into the game I've confirmed that Watching You is bugged! Not sure how many others have had this problem but I'm putting it out there.

[fringe orchid]

If I bought the game under the "Other" region 3 years ago and have moved to the EU for uni is there anyway I can switch regions? I have EOD under the 'Other' region if that makes a difference

[raw pine]

watching you is a different quest though, it's the one at pinewood 215 where you have to find the flashdrive

[fluid pagoda]

do yall think a 3050 can run streets on low settings mode?

[dim sigil]

Survelliance, my bad*

Lemme make sure I got the quest name right, I always get those two confused.

Yes, Surv. Been trying to get it done everytime I loot Concordia but the HDD refuses to be picked up.

[kindred ivy]

anyone else that cannot load a scav run? keep loading into dead raids and awaiting session for ages

[slim spruce]

@worn inlet tarkov only videos please

[vivid briar]

what is the best kedr round at lvl 3 prapor?

[primal rampart]

Is there a weight bug? I equip a pistol and puts me overweight but i'm 20ish /60

[rancid agate]

are EFT and Arena stats linked?

[south swallow]

i spawed in a wall on streets how do i get out

[bright lintel]

Anyone know if dont click complete, and die will not lose my progres on the quest, due my current lvl of sniper (2) want to wait to 4.

[rancid agate]

I think any quests that have dying as a fail-state do fail if it isnt turned in by your next death

[bright lintel]

well is gonna be 7 mill to pk

to wet job

[unreal solstice]

when trying to update, i click the button, it grays out for some time, them nothing happens

restarting fixed it

[high bough]

anyone know when i try to launch battlestate to launch the game, i get this error. First time trying to play and this happened after it worked previously

[slim spruce]

Uninstall all C++ redistros in windows (search for C++ and uninstall them all), reboot and install the newest one x64 here https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

uninstall all of these

[high bough]

thanks mate

[slim spruce]

then reboot once more and it should be good

What is the problem exactly?

Try it again. What happens?

Banned for how long?

[high bough]

this worked, thank you

[calm monolith]

i have accidentaly sent a email without attaching my IP

should i resend another email?

[icy rose]

yo what can i do abt my streets, its gotten worse over the days i used to be able to run it but now it crashes instantly after loading in, i have 16gb ram ryzen 5 and 2070 super am i cooked?

[slim spruce]

They can't really help without it, yes.

[calm monolith]

ok i just hope they dont think its something weird that I would email twice

[shut quartz]

Why is my game capping my monitor at 60hz?

[slim spruce]

vsync?

[shut quartz]

Let me check

Don’t see why that would be the case considering monitor is 240hz so shouldn’t v sync just make it max out at that?

[slim spruce]

vsync does 60hz

ingame

[shut quartz]

Though it is enabled currently but won’t let me disable

Ahh I see but yeah it’s literally greyed out which is weird

[slim spruce]

There is another option forcing it. I don't remember the setting.

[slim spruce]

disable nvidia reflex

disable that, then disable vsync, re-enable reflex

[lament zinc]

Has anyone been able to receive email verification code so far?

[shut quartz]

Thanks yeah it’s disabled now. Do I restart my game?

[slim spruce]

restart it yes

[icy rose]

how to fix streets crashing

[shut quartz]

Streets is rough 😂. 3080 5800k and my frames absolutely tank haha

[shut quartz]

Still capped at that refresh rate :/

[slim spruce]

Look in nvidia control panel settings for gsync

it might be per application settings there

[shut quartz]

This is strange... but ive just changed this to 240 and restarted but still nothing

[slim spruce]

disable vsync

[shut quartz]

No other game has done this before

[meager forge]

yea just purchased, trying to log into my launcher and you guys wont send me a verification code....

[raw sonnet]

are servers being slow for anyone rn?

[meager forge]

having this issue

[shut quartz]

Still doing it. In windowed mode it works \

[slim spruce]

Delete the ini file for graphics you viewed up there

and restart the game

[shut quartz]

Yep deleted it and still not working.

It’s 4am now so I’m gonna get off to bed and will try re-download the game to see if that makes a difference

Thanks for your help though ❤️

[slim spruce]

[lament zinc]

Yeah been having this issue for over 24hrs now
Hope BSG fix it

[shut quartz]

I got my email relatively quickly

(I bought it in 2021 tho)

Back then there were also some issues but I got lucky

[lament zinc]

Yeah me to when I bought the game

But yesterday I so I wasn't logged on the official website

[icy rose]

how do i fix streets im level 30 and capped on task's because of it

[lament zinc]

Try to log an then no verification email code

[manic wing]

how long is a factory raid

[sinful warren]

does anyone know when can scav players spawn in customs?

[fierce relic]

is theres fix to this kinda stuff? scav and player guns always do this, not even in their hands

[pure rune]

does anyone know why i have a Escape from tarkov file permanently in my storage taking up 786gb of storage?

im so fing confused.

i've had it for over 2 years now and can't uninstal it

[slim spruce]

If the files are missing that is not true. If you need to remove this entry use the control panel uninstall method which will ask you to delete it since it's missing when you try to uninstall it there.

[pure rune]

ok, thank you. it wasn't actively impacting me just made me worry,

Your advice worked perfectly

[wintry agate]

whats wrong w gunsmith pt 8?

[slim spruce]

wrong mag

[wintry agate]

what mag mechanic says ak-12 mag

[slim spruce]

That is the "old" ak-12 mag

not the ak-12 mag

[wintry agate]

ic

[modern swallow]

im not getting any of my insurance back and it doesnt even come with a failuire message? i even threw stuff into water and im not getting that back either,

[wintry agate]

insurance is bugged and is taking upto 5-7 days

[dawn shell]

do we know when this will be fixed?

[wintry agate]

nope

[dawn shell]

thanks bsg i love you

[austere dew]

not getting my code to log in

[dawn shell]

same issue as half of the player base lmao

i heard it might be the outlook accounts only? not too sure

[austere dew]

gmail

[trim basalt]

Hi, I'm looking to post in LFG but the chat channel looks locked, despite being able to read it. I've looked around for rules to react to.
Any help on how I gain access to post in lfg?

[slim spruce]

try now

[scarlet summit]

hey, how to report someone with print? i found someone selling 18 intel on flea and i found a cheater

[slim spruce]

That is not proof of cheating.

[scarlet summit]

maybe yes check the screenshots

[slim spruce]

there is not another way to report

[scarlet summit]

sad

[trim basalt]

I can post, thanks, but server has too many links generated to copy paste into lfg I think?

[vivid briar]

just do #! and vc name

[torpid prawn]

anyone having trouble finding controller #2 for lend lease

i found the box it used to be in.. not in there

[chilly wagon]

boutta be day 15 no response from dogshit BSG support

unreal

[fluid pagoda]

how do i get rid of screen rippling? like when i look around at any form of speeds my screen ripples a bunch

[slim spruce]

Vsync

[fluid pagoda]

turn it on?

[slim spruce]

Yes

Vsync was designed to stop screen tearing but at cost of input lag.

[fluid pagoda]

alright ty

[unreal solstice]

how do i hand over medicine itens for the "first in line" quest

i have a salewa but no option to give it

[torpid prawn]

needs to be found in raid

which means you got it from a raid and did not bring it back into another before turning it in

[unreal solstice]

it is found in raid

oh

its partially used, i guess it needs to be brand new

[torpid prawn]

maybe idk about that tho

[vernal drum]

Any update on the super late insurance returns?

[nova badge]

No

[nova badge]

Go to traders firs then therapist then the tasks tab then you can hand it in, but I would wait for the second task from her where you need to deliver her specifically 3 salewas and save it for that task

[unreal solstice]

this ^

[nova badge]

Cuz you can give her any healing item instad of that salewa

Splint esmarch army bandage cat normal blue bandage car medkit afak ifak grizlly alu splint analgin vaseline and so on.... But keep the salewa for the 3 salewas task...

[icy rose]

uninstalled and reinstalled the game and now streets is working as good as the other maps

[nova badge]

Nice!

[thick orbit]

Anyone else unable to login?

[young magnet]

yo im trying to log into my account and im not getting email code?

ANYONE ELSE?

[twilit kelp]

Just played a raid on woods and looted a supply drop, when I got out none of it was marked as “found in raid” and in the same raid I also did the prapor quest looking for the convoy and camp, got the in game pop up saying I got it but again when I got out it wasn’t completed. Not sure what happened gonna assume it’s a bug. Oh well it’s tatkov

[hallow briar]

having an issue where barter items don't seem to register w/ the traders. cleared cache and restarted a few times, gonna do integrity but this is odd

[dusty vortex]

Half of the players rn can't login so yeah, gotta wait till their support start working

[nova badge]

Have you checked the fill required item little blue box?

[hallow briar]

lol ty, silly me

[young magnet]

ty

[past gorge]

It was probably a run-through raid

[twilit kelp]

No way I was in for 28 min and got 6 kills

[past gorge]

What da heeell

Yeah it's a Tarkov moment then, no way you get found in raid items after that

[twilit kelp]

That’s what I’m saying! But everything else I found that raid was still counted as “found in raid” just not the supply drop and my quest

I got Tarkoved!

No hate things happen I don’t mind I made it out so it’s ok 👍

[past gorge]

Well at least everything else is still found in raid

Happened to me too with one salewa kit actually

Got it looted from a guy but it didn't get FIR status even after extracting with it

[twilit kelp]

Maybe they brought that one in with them?

[bright trail]

Yo I just died to an invisible player scav.... is this a new cheat???

[wide bluff]

yo is it possible for someone to run a pc check

[stone nebula]

that happened to my friend when servers were acting funny

[bright trail]

I just lost a fucking 762 mdr/beta backpack/korund/ulache

so what just invisible people now?

[fading lion]

When dragging any items in the hall of fame and the weapons stand, I get error 228, the problem has been around for about 3 days. After setting the hall of fame 3lvl. How to fix? Thank you ) (изменено)

[analog vortex]

what is the hammer needed for again? just found one guys

[velvet pine]

Hey guys! I just got a new pc and im using a i5-12300F paired with the intel arc a750. But since playing the only issue i have is everytime i shoot my game stutters.. Does anyone know a fix?

[compact nexus]

anyone klnow where to report bugs ?

[cedar sand]

You can click game settings on your launcher and click report bug

[cedar sand]

DLC?

[small island]

finally got insurance and its from a map called sandbox and its a kit ive never used and its fir?

[small island]

😂

[lucid finch]

am i the only one experiencing extreme ads issue where while i hold down the ads button the aim animation is like i spam the press ads option while i have it on constant holding? It is so bad no, any fix or is it on BSG side?

[burnt oracle]

does anybody know why the heal on release+scroll to pick thorax doesnt work in arena??????

[small island]

usually a ram issue

[brazen summit]

dont worry yall even when you think youve extracted you can get fucked by this dogshit game, went threw the raid summary menus never got to my stash just the reconnect option, restarted my game and did the all checks from the launcher nothing fixed it lost an entire raid+

[quick tundra]

anyone know what this means a similar symbol pops up all the time when I play and it kills my frames

[cedar sand]

This is packet loss

[quick tundra]

I thought packet loss was the one with squares

[quick tundra]

what's the best way to attempt to fix it

other than use wired connection to my router

I constantly have it and it destroys my game

[cedar sand]

Select different servers, get a wired connection is probably the best way to improve connection quality and reduce latency. If you’re too far away from your router a power line adapter works perfectly well I’ve used them for over a decade

[hexed notch]

why am i not getting the security code from the launcher to log in?

[fringe orchid]

how long does it take on average for support to reply?

[obsidian bronze]

It depends on the department,
Due to the holidays & wipe, replies are expected to be delayed.

[fringe orchid]

Ah okay thanks

[obsidian bronze]

Please don’t ping staff. If there’s an issue that’s know it’d be announced.

[hexed notch]

so no response?

[lucid finch]

sorry won't happen again

[earnest ferry]

is it normal to not recive an answer email from support after a whole week?

[hexed notch]

yes i never got mine for my account being hacked from like 3 years ago so dont expect anything

[cedar sand]

Is your email by any chance due to you not receiving a verification code?

[earnest ferry]

nope

[cedar sand]

Well whenever I open a ticket I immediately get an email notifying me that the ticket was created

And both there being a high volume of support tickets this last week combined with the fact BSG are basically on vacation due to the recent launches going live

I’d say that’s why you haven’t had a response yet

[earnest ferry]

its annoying not being able to play for a week

[calm monolith]

is there a reason i dont get that?

[granite phoenix]

Anyone else experiencing random audio playing? Since new wipe I've been consistently hearing audio like dragging bullets into a mag, both in raid and in stash, whilst also hearing hold breath sounds. It's SUUUPER feint but I can hear it consistently, is my character schizophrenic or is there some sort of audio leak issue?

[calm monolith]

i just sent an email like i was told for my IP to be unblocked

[earnest ferry]

ye same ^^

it beens 7 days and no answer lol

[calm monolith]

and i cant make a ticket because my ip is blocked on their website too

unless an email is considered a ticket

[earnest ferry]

wait a whole month maybe they will reply lul

[tacit summit]

I dont have a code in launcher, but in site i get code

[fringe orchid]

I have a problem with region blocking, my account is in the 'Other' region but I've moved to the EU and so cant play anymore, would support be able to change my account region to EU? I have EOD and since EOD isnt on the preorder page anymore I cant do it myself

[odd spindle]

streets lobby im in is rubber banding very badly, me and a friend are experiencing the same thing

[obsidian bronze]

The option isn’t there if you own eod, which is known and they’re adding the option back to upgrade to EU region, I can’t tell you when it’ll be, but its getting added to the website again “soon”

[simple sapphire]

Why does the launcher show this for a very long time before showing a clickable Play-button?

[fringe orchid]

Okay thanks

[queen ferry]

What is the quest for craft M856A1?

[sharp hawk]

What's the delay for BTR?

I sent my stuff back to stash like 2nd or 3rd and I'm still waiting for it to get to my stash 😂

[remote smelt]

anyone using outlook had any luck receiving verification email?

[obsidian bronze]

I think most

Are having issues withn outlook

[remote smelt]

yup sadly, hopefully support will respond soon so I can change my email to gmail

[analog mango]

does anyone know why i am not getting my insured items back?

[lament zinc]

I'm using Gmail and still don't receive any verification email

[lucid finch]

where can i report a cheater so he get 100% banned?!!😠

no asnwer means u happily tollerate cheaters!

[obsidian bronze]

You can only report cheaters in-game.

[nova badge]

After you got killed you have a red exclamation mark in-game after the raid ends, in front of your killer's name, you click it and the second option is suspected cheat abuse!

[nova badge]

Did you got killed by him?