community-support

[slim spruce]

If none of that helped and it's "connection lost" you should contact your isp to get switched from dual stack lite to dual stack if that is what you have now.

[hushed night]

Yo hate to ask this but what chance do i have if someone stole my account and all i know is the original email and the game key (i wrote on support, its been 4 days so far)

[slim spruce]

What is stolen?

[polar musk]

i think im on it already

[slim spruce]

You can't change emails on accounts

[slim spruce]

Do you have an IPV6 address?

[polar musk]

anything else to help? i cant run a raid without getting disconnected like 10 times

[polar musk]

let me check

[slim spruce]

https://www.whatismyip.com/

don't share it here

[polar musk]

its a bunch of bs

like numbers and letters

[slim spruce]

So you have one?

[polar musk]

is it what its supposed to be

[slim spruce]

That is normal yes

So I would assume you're on DS lite. You need dual stack.

only your isp can fix this

[hushed night]

well idk about that because when i try to log in it says its a wrong email and password and one of my friends checked my account ingame and someone is playing on it (yes im sure 100% thats its the right email and password)

[slim spruce]

reset the password on the tarkov website

[polar musk]

the thing is i live in israel and in hebrew there is no real word for dual stack and i dont know what to tell them

is there any other name then dual stack

[hushed night]

I tried that and im not getting any emails from them, they are not in spam or blocked

[slim spruce]

unique ipv4 and unique ipv6

dual stack lite is shared IPV4 and unique IPV6

[polar musk]

so do i just tell them to give me a special ipv4 and special ipv6?

[slim spruce]

So you'd need to say you need a unique ipv4 and ipv6 ip address, not a static one

and that an application you have does not like dual stack lite

use the english for dual stack lite

[slim spruce]

Try emailing them from another email service like gmail

[polar musk]

alright

[hushed night]

i did that like 4 days ago i guess ill just have to wait

[slim spruce]

Yes, especially since it's the holidays

[hushed night]

thanks for the help 👍 hope i can get my stuff back

[slim spruce]

can you make a bug report about the friend from the west missing and tell me the ticket number?

[hybrid cargo]

the anticheat connection failed thing. why didnt it happen when i first started playing but it started the last 3 days

[eager sun]

is this wipe just really low fps in general for now or what are some ways to increase fps

i have low shadows high textures

priority high

[solemn birch]

This channel allows posts about game glitches or bugs that have happened in game?

[slim spruce]

Depends. Mostly yes

[quasi steppe]

hey, been having problems with in-game stuttering and freezing when getting into combat ( its gotten a bit better with some changes ) but for some reason it keeps crashing to my desktop still, twice in the last raid !!! need help fixing this problem as well as figuring out best settings for it to run smoothly so i can shoot people lol
MB :

[solemn birch]

okay got disconnected and reconnected and just wanted to share the location and what happened

Reconnected and got stuck through a walkway

[sweet hollow]

im having a bug where i cant pick up certain items of the ground. if i drop something i can pick it back up but i found some loot that when i try to take it it does the hand animation but doesnt pick it up. is there any fix for this?

[slim spruce]

If you ALT F4 and rejoin those items are likely not really there

That is what causes that

[runic reef]

anyone maybe know why i am crashing specifically when i reach 19% on loading map on customs

?

[sweet hollow]

really? i mean i see them there. like im trying to pick up a goldchain its in front of me but its actually not?

[slim spruce]

Hide, ALT F4 and rejoin and see if they are there

If so, it's something else

[vivid briar]

ive checked all spawns for guitar pick for audiophile but cant find it

[quasi steppe]

hey, been having problems with in-game stuttering and freezing when getting into combat ( its gotten a bit better with some changes ) but for some reason it keeps crashing to my desktop still, twice in the last raid !!! need help fixing this problem as well as figuring out best settings for it to run smoothly so i can shoot people lol MB : Gigabyte B550 Aorus Elite V2 Ryzen 5000
CPU : AMD Ryzen 7 3700X 8-core 16 thraed
RAM : 32 GB corsair Vengeance Pro 2x16
GPU : ZOTAC GAMING GeForce RTX™ 3060 AMP White Edition 12GB GDDR
PSU : CORSAIR RM Series (2021), White, RM850, 850 Watt, 80 Plus Gold
HD/SD : Sabrent Rocket q 1 TB NVMe PCIe
Seagate BarraCuda 2TB HDD

@quiet summit

[sharp furnace]

ok so modded a vecter to airwings new video for gunsmith part 11 but it wont turn in ? who can give me a vecter build to turn in for gunsmith 11
can anyone help?

[sharp furnace]

restart your game

theres huge memory leak

put ur game on med or low

enable dlss balanced if that doesn't fix

[quasi steppe]

most of all the settings are on low already

where do i find dlss balance ?

my computer should be more than strong enough to run it on high settings even with great fps still no ?

nvidea experiance even trys to enable better settings in the app for the game but it crashes even more if i do use the recommended settings from them

[sharp furnace]

try full screen

and idk where to look for it

[quasi steppe]

i use 2 screens , one for discord / maps and the other for the game

[sharp furnace]

but dlss balanced might be ur best worst chance

[vivid briar]

hey guys, been having problems with "server connection lost", get kicked from almost every raid. Never had the issue in previous wipes. No changes on my side, hardware isp etc. all the same. Just tried using vpn, that keeps me in raid... just no idea why. Any ideas?

anyone know how to fix a bug where you are on the eft website and only the text loads

[quasi steppe]

just tried loading game and it crashed instantly

while loading profile

[slim spruce]

clear cache in the launcher and try again

And then verify integrity of game files in the launcher

[quasi steppe]

yeah doing both of those tihngs now, how often do i need to do that ? i did the same thing like a week ago or so

[primal igloo]

I’m tired of only getting 70 - 80 fps on customs , woods. What do you guys suggest I upgrade on my pc to boost fps. (I’m dumb)

[vivid briar]

you could just lower the settings on woods

[primal igloo]

My settings are optimized as low as I’m willing to go and if I go further than what I am I still don’t get much difference.
Some days I feel smooth and buttery and then the next day I’m getting little skips every time I look a different way it’s annoying. I’m at the point I’m just ready to buy a whole new tank pc just for tarky

[vivid briar]

what are the specs on your pc

[quasi steppe]

still crashing. ffs

[vivid briar]

anyone know how to fix a bug where you are on the eft website and only the text loads

[primal igloo]

Processor - AMD Ryzen 5 3600 6-Core Processor 3.59 GHz 16gb of ram

[vivid briar]

what about your gpu

[primal igloo]

amd radeon rx 5700 xt

asrock motherboard idunno if u need that lol

[vivid briar]

how much ram you got

[primal igloo]

16GB

[vivid briar]

if you wanna keep most of the pc parts i whould just upgrade cpu and gpu but upgradeing evrything is best 15 gb ram is the perfect amount for playing tarkov with other stuff on, but its always nice with more. keep in mind im not an expert

[vagrant swift]

Anyone seen goons recently

[indigo drum]

is there a problem in the servers ? cant play tonight ping 40 in launcher but +400 ingame

[vivid briar]

im in it took 9 tries w a vpn

[forest roost]

Anyone know what you need to do to unlock ability to purchase 45 ACP AP from peacekeeper?

[hushed sandal]

they removed it

[vivid briar]

anyone know how to fix a bug where you are on the eft website and only the text and links load

[forest roost]

So it can only be crafted?

[hushed sandal]

@forest roost yes same with 7x62 BP and a few other u can only Craft it or find it in raid was removed from Vendors least thats what last post n i was reading said

[forest roost]

It shows up in market, but locked

[hushed sandal]

@forest roost ya but u see how it dont say "Unlocked at Peacekeeper lvl 4" or anything now? means it was removed from vendor

[fallow vessel]

okay so the website is bugged and you cant do anything on it. Does anyone know any other way to download the launcher?

[summer basalt]

Hi, I've been uninstalling tarkov for a while and I want to go back and when I start the session to download the launcher I don't get the verification, that is, the message doesn't reach my email, it's been like a week and nothing has been found in the forums and apparently there's no solution, did anyone else happen to him?

[spiral temple]

how long does it take for you to usually get a response from bsg?

[summer basalt]

3 days maybe 4

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[summer basalt]

yeah brother i see it and its done i think, 50€ of trash

[naive rapids]

anyone really good with pc hardware/software i could run a couple questions by?

[slim spruce]

email [e-mail] for further help

[summer basalt]

i try too, and the mail is a copy paste

all the time

[tawdry yoke]

how can i fix this?

[slim spruce]

what is the rest of the message?

[tawdry yoke]

that was the whole message

it happen after i lost connection to a raid then closed my game and tried to reopen

[spring granite]

Do anyone know if protonmail is going to be supported in account creation?

[slim spruce]

what region?

[tawdry yoke]

Oce

[devout helm]

Hello , sorry to be a bother , but i bought the game 2-3 hours ago and i still haven't gotten an e-mail and it doesn't show in the pre-ordered thing . And yes it took my money . Do I still need to wait?

[naive rapids]

is there any reason besides ping that im disconnecting? it happens every other day, ive already tried turning off everything that has to do with virus protection and firewall. When i start disconnecting i can still watch twitch and do things with chrome, but discord and eft bug out, i cant talk to people and it wont let me load back in, i was playing for 8 hours today and out of no where it starts just kicking me constantly. do i need to update something, is there something blocking it?

[mystic fable]

I'm having issues with items becoming not found in raid for whatever reason, has happened multiple times while trying to do skier's first quest, real annoying. Everything else I left with was considered found in raid

I have no run throughs on my record, and I can't have a toz in my pouch lmao

[slim spruce]

On your profile page it doesn't show install?

[umbral crypt]

Getting this error on the launcher https://prod.escapefromtarkov.com/launcher/game/start?launcherVersion=12.12.3.1964&branch=live. Status code: 522

[slim spruce]

OCE region?

[umbral crypt]

Yes

[slim spruce]

Can you get to escapefromtarkov.com ?

[umbral crypt]

Yes

[slim spruce]

This is a regional issue with local internet service providers from what I can tell.

It has happened before.

[umbral crypt]

The mean no fix?

[slim spruce]

It may be only time from what happened last time.

[round marsh]

The reinstall didn't work, I still dont have and Escape from tarkov/Setting folder

[round marsh]

I did everything as an admin

[slim spruce]

disable antivirus

even windows defender

[round marsh]

ok

[thorny hare]

Does gear picked up from scav runs work towards your charcters missions? Like bring a shotgun that you pick up

[slim spruce]

If you only need it found in raid, yes

[thorny hare]

Like most of these early missions such as drop off shotguns

[slim spruce]

If you turn them in, in the menu, it will work

[low mason]

if i set my paging file at 20000 my game crashes on streets if i dont use paging file it runs with 35 fps waht should i do

[foggy shadow]

I am also getting this error. Occurred when i extracted and just loaded to a black screen. Tried to restart but got this error

[slim spruce]

OCE ?

[foggy shadow]

Yep

[slim spruce]

Regional issue.

It might fix itself soon.

[foggy shadow]

Hope so

I also hope i actually extracted that raid

Did a bunch of quests that require me to extract

[devout helm]

Yup , it says this :

But i bought it (standard efdition)

[slim spruce]

Check your payment method to see if the payment was cancelled

If so, contact xsolla support https://help.xsolla.com/i-cant-make-a-payment

[devout helm]

Ok , the payment wasnt canceled

[quick finch]

ty FOR UPDATE, any eta? dont want to wait all day, but i get it can be asking how long a piece of string is

[slim spruce]

Contact them anyways, they control all billing.

Don't force charge back as that will end up in them perma blocking you.

[hardy bobcat]

Anybody else had issues with the +1 level rewards for tasks not giving you the level?

[devout helm]

👌

[mystic fable]

Anyone have any advice?

[foggy shadow]

why did the game break tho

Only for oce as well

Thats dumb as

[slim spruce]

From another pc that is not infected with malware please change your email's password and add 2 step verification on your email. Make sure there's no email forwarding nor backup emails added.
Then reset your tarkov password and reformat your main pc. (reformat optional but it's highly likely your main pc is infected with malware of some kind).

[meager delta]

Im not sure but whenever i play tarkov now, my ping goes from normal to out of the roof. Im not sure what seems to be the problem

[slim spruce]

huh?

@gleaming roost see the above

[gleaming roost]

uh

hold on

[devout helm]

I talked with them and they refunded my money , they said it will arrive in 10 days . After that can i still make the purchase and this not to happen again? And btw it says that my payment caused some security problems , do u know anything aout that? Thx agian!

[gleaming roost]

@rare horizon yea i see it but i literally have no access to the account nor can i get an email from battlestate to let me reset it

[slim spruce]

You would have to talk to your bank or xsolla about the security issues. Try paypal.

[gleaming roost]

@slim spruce

[devout helm]

ok!

[slim spruce]

Check your email for email forwarding that hackers usually enable

They get all your emails from bsg if they do that

[gleaming roost]

I dont get a single emai;

[slim spruce]

As I said.

Check your email for email forwarding

That could explain you not getting emails

[gleaming roost]

where can i see email fowarding?

[slim spruce]

Because they are sent to another email when they get to you

It's different for every email provider.

[gleaming roost]

gmail.com

[slim spruce]

Email settings

permanent ban?

You will need to appeal to battleye. Sorry.

But BSG and Battleye's stance is that you are responsible for actions done on the account.

[gray fractal]

Hey does anyone else have issue with buying KAC VFG from peacekeeper. Says offer sold out for 3 days now. trying to figure out if its a bug

[gleaming roost]

@slim spruce theres nothing fowarding, its already disabled\

what should i do now to access the account

[slim spruce]

first check here https://www.escapefromtarkov.com/support/knowledge/431

And if still not, email [e-mail]

But it's unlikely that is not working because they got into your account with your email's help.

So search through gmail for such changed settings

[gleaming roost]

yea this was months ago tho..

because i stopped playing

[slim spruce]

The account is probably long banned then.

[gleaming roost]

and didnt see the hacker do this

[slim spruce]

Sorry.

[gleaming roost]

banned??

tf

[slim spruce]

Hijacked accounts are commonly used for cheating and they get banned.

If that is what happened.

[gleaming roost]

bru

i spent mad money

[slim spruce]

Hopefully it's just you not having access.

[gleaming roost]

alr

[slim spruce]

It's possible you just can't get emails, and it's not hijacked

Not sure why you think it's hijacked.

[gleaming roost]

could bsg possibly just get me a new account witht he game on it?

its hijacked

[slim spruce]

Wait you said your email says access from new hardware? I thought you said you get no emails?

[gleaming roost]

it got accessed from new hardware

yes, and now i dont get any emails

because they probably changed it

[slim spruce]

Try to log in on the website

[gleaming roost]

already have

says incorrect pass, so i try reseting it. BUT i get no emails

so its like impossible

[slim spruce]

contact [e-mail] and it's probably not hijacked

[gleaming roost]

alright'

[robust dome]

Anyone know why i load into raid then after loading map it just kicks me back to main menu pmc/scav AU serv

[slim spruce]

OCE outage

[robust dome]

oh really?

so i cant play

[slim spruce]

others can't with errors in the launcher

[robust dome]

what if i switch region

..

[spice pecan]

au servers down?

[final briar]

That'd explain it - thought it was the ram upgrade I just did - but that makes more sense. Matching forever

[hexed dagger]

Anyone know why my gpu and cpu usage are both hovering mostly below 50%? I only get like 50 frames and it’s really annoying. Turning graphics significantly lower didnt improve fps

[solid hare]

hello. ive tested two separate mics on tarkov and neither work despite working fine on every other program

is this a common issue?

[acoustic pike]

Is it just me or are you guys having issues with peacekeeper tasks? I've done humanitarian supplies and I cant do cult pt 1 for some reason.

[umbral crypt]

Anyone found any otther fixes for Satus code 524?

Error on POST https://prod.escapefromtarkov.com/launcher/game/start?launcherVersion=12.12.3.1964&branch=live. Status code: 524

[slim spruce]

AUS has an outage now.

[umbral crypt]

G

[inner swallow]

hello i was on loading screen for raid and it says server connection lost for me ??

[pliant cairn]

Is there an estimated time until they’re back online?

[slim spruce]

It should not be long.

[sonic shadow]

is being overweight normal? with good armour and a bag i weigh like 23kg which doesnt sound like its leaving a lot of room for loot

[slim spruce]

Yeah

[sonic shadow]

is it a problem? i can still grab a bag of loot and extract without problems right?

[glacial ocean]

Does OCE have an estimated time it will be back up?

[slim spruce]

Not yet.

[glacial ocean]

Righto cheers

[vale crow]

THE GAMES IS COMING DOWN, NOTHING ITS WORKING ANY MORE, THEY SHOULD SELL IT TO SOME COPANIES THAT KNOWS HOW TO IMPROVE THE GAME TO A BETTER CONECTION.

[slim spruce]

Chill

[vale crow]

@slim spruce Any idea when the OCE serves will be back ?

[slim spruce]

Not sure

[vivid briar]

Ses, do you or anyone else know when BSG's holiday(?) will be over?

[slim spruce]

I don't know much about that

[vivid briar]

Thanks, do you think it's guaranteed that they at least will or should respond to my email, whenever that might be?

[slim spruce]

They will get to you soon.

[vivid briar]

got it

[polar hare]

Sorry to be a pain, But does anyone know when the OCE servers will be back to normal?

[vale crow]

mate i got off day to play this game and the serves is off

[tawny peak]

nope, but maybe you can play china and singapore

[polar hare]

on a 146+ ping. no thanks

[solid hare]

btw to anyone with a mic issue ingame.. there are two separate hotkeys. one for enabling/disabling voip and another for push to talk...

i havent been able to test it in play but i feel shame regardless

[undone gust]

If anyone has an issue with the game in which their game stutters and the gun automatically overheats on the first shot from any gun I was just able to fix this for a friend. Saw some people online with the issue but no solution beforehand so reach out if needed

[uncut surge]

bro

When is this shitty email gonna send? I waited two days with my Pc on and it hadn't sent and now its been 1 hour after trying to get another and still it hasnt sent.

Im trying to spend more money on this game than I already have and its not allowing me to because the emails aren't sending

@slim spruce

[slim spruce]

Tried the things here? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[uncut surge]

Im trying to log into the website

[slim spruce]

Do you only need the launcher?

[uncut surge]

Im trying to upgrade to EOD but whenever I log into the website it says an email has been sent for verification or whatever but it wasn't sent

[slim spruce]

Tried another browser and do you get the emails for the launcher?

[uncut surge]

No, last email I got was on 8/5/22

[slim spruce]

See here for last things to check and then how to contact support https://www.escapefromtarkov.com/support/knowledge/431

[terse badge]

Hi, I am having the same issue of not getting emails from the launcher when trying to authorise my pc, I have tried literally every suggestion on all the forum posts about this issue, including the ones you've linked here. I've also contacted support and all they did was tell me to check my spam folder and then repeated some of these solutions from the forum even though I told them I've already tried them, then they closed my ticket. I've been locked out of playing my account for over a year now and have no way of playing the game I paid a bunch of money for. Can anyone provide some help here?

[woeful rune]

Hoi kind people... but uh... I might be 100001 person to complain... but is there a way to fix the audio? Like... I have people running, I cant tell if they are in front of me, above me, below me, left, right or center...? I have heard that it seem to be bugged from a m8, but I am new (2weeks) and he seems to have 0 issue locating people... is there a way to fix it? Or do I have to buy another headset? - currently using Logitech g935

[slim spruce]

Were you just asking to change the email or were you saying you don't get the emails?

[winter gyro]

the audio in game is pretty trash right now

[woeful rune]

is there any information as of when I can expect a possible fix? Like... I am confused as hell rn... and while I am currently new and still have the sparkles of wonders in my eyes that I can climb up wonky stair case in interchange... or find a dug in loot thingy randomly in the grass somewhere... I expect in about at most 2 weeks, I am going to be pissed... and I like the game so far...

[winter gyro]

try binaural audio on/off in the settings

[fiery mist]

are they gonna fix server lost a connection or smth/

[winter gyro]

you won't be able to fix the above and below audio though, it's basically completely fucked and all sound sounds on the same level

[woeful rune]

I tried that in offline, on factory... with a lot of npc's running around... and I can tell 0 difference 😐

[winter gyro]

you have to restart the game to turn it on

and it's a lot different with it on

[fiery mist]

cuz its not normal thing

[azure onyx]

Any Eta on the OCE servers being fixed, they are down ATM?

[woeful rune]

ok... thanks... tldr be patient? . . . pachient? . . . wait for a magical update to fix things...

[woeful rune]

I did... 😐

[winter gyro]

You should still be able to tell where people are just not which floor they are on with it on or off

[woeful rune]

I kind of am not though

[winter gyro]

skill diff or trash headphones diff, if you got any shit like 7.1 surround enabled turn it off

[woeful rune]

Well... thanks for answering my question... I try around a bit and maybe shop for another headset... (would you suggest binaural on or off maybe I just need to get used to it)

[woeful rune]

oh... rly... I try that... thanks

[winter gyro]

yeah all that surround sound software stuff in headphones is just a gimmick, you should just use pure stereo sound. binaural off will probably sound like every other game in terms of sound location, but binaural sound is a little janky but tries to replicate sound waves on different material and stuff... also ive found binaural lets you hear things that you cant with it off

but it has some annoying bugs like loud gunshots when they arent that close to you

[unkempt gulch]

any word on whats happening with the oce server at all been down since like 9 this morning ?

[woeful rune]

the deactivating of 7.1 surround helped a lot... thanks!

[terse badge]

any help? am literally locked from playing my game and bsg are providing zero assistance

issue is literally more than 2 years old and still not solved, taking peoples money and not helping them access their own accounts when their system breaks is pretty dodgy behaviour....

[atomic bay]

yo my game has been crashing for a while now ive tried so much stuff and today its crashed on startup like 15 times

idk what to do pls help

[odd plover]

Is there a real fix for vysnc menu and matchmaking trying to blow up your computer?
Turning it on when I join raid and hoping I remember to turn it off when I end raid isn't great.

[quasi steppe]

hey, been having problems with in-game stuttering and freezing when getting into combat ( its gotten a bit better with some changes ) but for some reason it keeps crashing to my desktop still, twice in the last raid !!! need help fixing this problem as well as figuring out best settings for it to run smoothly so i can shoot people lol MB : Gigabyte B550 Aorus Elite V2 Ryzen 5000
CPU : AMD Ryzen 7 3700X 8-core 16 thraed
RAM : 32 GB corsair Vengeance Pro 2x16
GPU : ZOTAC GAMING GeForce RTX™ 3060 AMP White Edition 12GB GDDR
PSU : CORSAIR RM Series (2021), White, RM850, 850 Watt, 80 Plus Gold
HD/SD : Sabrent Rocket q 1 TB NVMe PCIe
Seagate BarraCuda 2TB HDD

any thing wrong with the specs, today been crashing NON STOP , twice in 1 raid, somehow i made it in time for extract tho

[odd plover]

Turning on vysnc fixes all stuttering. Your computer just might melt in matchmaking

[azure onyx]

Can we have someone from BSG make some sort of comment about the OCE servers, there is no comms on this at all

[spice pecan]

servers up yet?

[stiff mantle]

why does tarkov shooter part 8 only give you .5 of a level

[hard fable]

why r aus servers dead rn?

[pulsar berry]

I believe so, im struggling to even launch game

[quiet summit]

OCE servers and the surrounding regions are currently having issues. This pin will be removed once the issues are sorted.

[vivid briar]

hey any idea why i keep crashing after every raid

[slim spruce]

is mip streaming enabled?

[vivid briar]

lemme see

[toxic spade]

Do we know how long the issues will be going for? or do you guys have a rough estimate

[vivid briar]

no

[slim spruce]

what happens exactly and when?

[vivid briar]

i die and then load out of a raid them it just crashes

[toxic spade]

When oce fix man

[valid moss]

Any word on the OCE servers?

[vivid briar]

that

[toxic spade]

all theyre saying is

[valid moss]

Yeah that explains nothing

[toxic spade]

exactly

[inner crystal]

this keeps happening when i press play idk what to do, can someone please help me

[valid moss]

We all know they are down

[toxic spade]

idk they havent said the problem or a estimate of when theyre back up

[valid moss]

@inner crystal servers are down

[twilit sundial]

10/10 enjoying the down time

[toxic spade]

servers r fked bro

[inner crystal]

thanks

[toxic spade]

kramit the frog been typing for 5 mins bruh

[valid moss]

hes angry @toxic spade

[toxic spade]

bros typing a whole ass book to the admins

[brave grove]

Would you prefer a misspelled poorly composed message instead?

[toxic spade]

bruh u stopped to say that, keep going

[slim spruce]

I would prefer proper grammar and punctuation. Take your time. 🙂

[toxic spade]

my fault

[brave grove]

No harm, not the friendliest of welcomes to a brand new server but no hard feelin's

[toxic spade]

nah bro i was just saying like you vbeen typing for ages not tryna be rude about it yk

[brave grove]

I'm trying to register a new account to purchase the game. I keep getting an error in the email field saying "The Email address on this domain cannot be registered." Are you telling me that @hotmail.com is not acceptable?

[slim spruce]

Yes it's not allowed as that domain can't get emails from us, so you can't log in.

Make a gmail just for tarkov.

[toxic spade]

gmail only?

[slim spruce]

Well that is commonly used.

There's some others that work.

[azure onyx]

Thanks for the pin, but are they aware of the issue, or will it not be fixed until Monday there time

[toxic spade]

they aint telling us anything only the stuff we already know lmao

[azure onyx]

Im registered under a hotmail account lol?

[brave grove]

is this something that is expected to remain as such?

[slim spruce]

Hotmail has the most problems with our emails.

It works for some and I'm not sure why.

Some people just stop getting emails and microsoft refuses to fix the problem last I heard.

Seems that article is removed, maybe it's fixed.

Yeah the article about hotmail not working is removed.

[brave grove]

Damn man, I'm not keen on slapping cash down and having to use a different email I'll never check.

[azure onyx]

Probs to do with the regional prefix on some of the newer Hotmail accounts, like the .au and such, i knew tehre was issues with if people had the same email adress but one was @hotmail.com and the other @hotmail.com.au, all emails would go to the one without the prefix

[brave grove]

hmmm maybe I can just set it to auto forward everything to my hotmail

[slim spruce]

That is doable.

email forwarding with gmail.

[native socket]

yo whats happening with oce servers at the moment?

[meager dagger]

Hey, I was worried about the game because I can't play it right now but I can see it's a general bug (thanks for the pinned message) so all good ! I'll keep in touch and see when australian servers are back. Peace.

[vivid briar]

even if you forward it, you should still write down/save the login details to it just in case

[uncut surge]

Oh my fuck bro I am not trying to wait to have EOD because these motherfuckers wont send me an email

[rough dawn]

how do i upgrade my game version im in na idk if im region locked or not?

[uncut surge]

This is pissing me off bro

[slim spruce]

What about region lock?

You upgrade your game on the preorder page.

[quiet summit]

I do not have an ETA.

[rough dawn]

is na region locked
?

[slim spruce]

https://www.escapefromtarkov.com/preorder-page

[slim spruce]

You can launch the "other/USA" version in any country except CIS countries (russian) or Europe.

To launch anywhere you need Europe version.

You can still play with friends in Europe or other countries if a server between you both is not more than about 200~ ping to you both.

[rough dawn]

i change it from this ?

[slim spruce]

What game version do you have and where are you?

[vivid briar]

did u see what i had said

[rough dawn]

base im in new york

[slim spruce]

crashes like that can mean several things

[azure onyx]

Thanks , Seemed to be no comms about it, maybe a post on the discord annoucement to keep people informed

[slim spruce]

You will need to select US East for best ping.

[vivid briar]

oh

[slim spruce]

It's fine. What are you worried about?

[rough dawn]

i wanna upgrade and last time i did it, it didnt work at all

[slim spruce]

If you are logged in on the website and do the upgrade on the preorder page it should be fine. Try paypal.

[toxic spade]

bro theyve been down since like 10am AEST how do we not have it fixed or an ETA shit makes no sense

[slim spruce]

If the upgrade doesn't work like if it says cancelled, contact xsolla.

https://help.xsolla.com/i-cant-make-a-payment

[rough dawn]

alright thank you bc last time it yoink my money for 107.15 and i contacted them for a refund

[slim spruce]

[brisk elbow]

are servers bad today? loading is slow

even trader messages are slow

[fresh pollen]

yeah

[quaint fog]

OCE severs have been down for hours and the status page shows all servers are running fine

[azure onyx]

It might not even be BSG's fault, it could be the data center and its a sunday so they would have to call someone it to find and trace teh fault, in a data center that has thousands of cable runs. I know Stremline had a fire in there server banks this morning thow

[fresh pollen]

well when is it gonna be good?

[azure onyx]

Who knows

[brisk elbow]

yeah I can't even move items around in my stash

[fresh pollen]

bruhh I just got back from work and wanna play whyyy

[brisk elbow]

good to take abreak from this game. Way too many issues this wipe

[azure onyx]

Im guessing we wont see anything till Monday night if it is the data center

[earnest sail]

my teammate keeps getting a kernel heap corruption BSOD, he has the most up-to-date drivers and has a mid-high spec PC, does anyone know how to remedy this

[quaint fog]

Google how to increase virtual memory (page file) in windows, increase it to 32GB or higher

It is the games fault using too much memory, there is a memory leak

[earnest sail]

maximum or initial?

[quaint fog]

Both

[jolly frost]

Any idea as to why my gpu usage and power will just suddenly drop after 10 or so raids, even faster if it’s a map with weather? Don’t have a bottleneck, it’s a 3070 with a 10700KF @ 3440x1440p? It’s like my power just goes from 180W to 60W and won’t go any higher. Don’t believe it to be thermal throttling as I’ve turned all that off with afterburner

[vivid briar]

it keeps doing it

[rough dawn]

@slim spruce i got the upgrade thank you for the help !

[slim spruce]

[rough dawn]

very helpful too i got the eu one for my eu friends and normal for na friends

[slim spruce]

go to start > view reliability history and look at the errors

click them and look for "fault module"

see which dll it is for a clue

[vivid briar]

none show up

[slim spruce]

reinstall your graphics driver in the custom install option with "clean installation" checked (nvidia) or "factory reset" for amd.

[toxic spade]

still down...

[craggy sinew]

OCE still down?

[pliant cairn]

Yup

[slim spruce]

@brave grove please don't discuss that last part

Not allowed

[craggy sinew]

Do we have an eta on OCE servers?

[native socket]

^^^

[toxic spade]

they aint telling us anything aparty from servers are down and no ETA

[valid moss]

Thats probably because they dont know the ETA themselves

[toxic spade]

can try atleast tell us why its down

[valid moss]

yeah I know... useless

[toxic spade]

so many admins online still nothing

[fresh pollen]

damnnn

[solemn stream]

How do i file a manual report with video evidence to BSG?

[tame fox]

severs are down

[inner crystal]

servers are back up

i think

[quaint fog]

🤓 They are not up

[craggy sinew]

they need the guy who manages the server to fix it

[cosmic tide]

anyone know how to fix being stuck on loading loot for multiple minutes every time i try playing it takes 10+ minutes to load in

[fresh pollen]

OCE servers down

[craggy sinew]

they know

[frank bolt]

when should oce servers be back?

[craggy sinew]

no ETA rn

[frank bolt]

how long for so far

[toxic spade]

theyve been down for about 7 hours

[frank bolt]

right

[jolly frost]

Just goto ASIA

[median ruin]

Error 229?

Gonna have to appeal with BattlEye

https://www.battleye.com/contact/

[frank bolt]

looks like they are restarting servers rn. cant get into main menu or select servers atm

cant launch game out of launcher

[hollow thunder]

looks like it is not a good time to come back to this game with these server issues, are there any official response from the dev regarding an estimate time to fix these issues?

[rain frigate]

telling me does anyone know what's happened to the oce server?

[uncut surge]

Someone please help me if possible, I do not want to wait 10 days to give this game 90 USD, I am trying to upgrade to EOD but whenever I log in it says it sent an email verification code which it infact did not. I tried resending it and now this shit says I have to wait an hour to log in on the website

[rain frigate]

checked you junk mail or spam?

[uncut surge]

Yes

[rain frigate]

double checked your email spelling

[uncut surge]

yeah I did

[split breach]

i cant run lighthouse with out lagging anyone know what to do

[rain frigate]

seems like tarkov might be taking a dump if its not send emails aswell

[uncut surge]

Its been doing it for two days

I tried to log in a few days ago and it still hasn't sent the damn email

[rain frigate]

your with gmail?

[uncut surge]

Yes

[cosmic fog]

Dear BSG i hope u can assist,

i have a issue with PING in tarkov, IN the game server list the ping is 17ms AFRICA when i connect to the server MY ping jumps 175ms.. .... i been playing tarkov for 4years and only this wipe iv started to have this issue, and it cannot be my internet service provider because i run my own ISP and have friends who get internet from me and they dont have this issue at alll...

[rain frigate]

have you tried searching in the bar at the top of gail

[uncut surge]

Yes

[rain frigate]

hmmm

might need to create a support ticket on there website

[uncut surge]

Thats broken to

it says like 403 error or something

[abstract palm]

server list just reappeared on the launcher but I don't see OCE in the list

[rain frigate]

so its still fucked yay

nvm it just appeared

[toxic spade]

brooooooo OCE is still down

[forest elm]

literally unplayable atm

[rain frigate]

oce just appeared in the server list

[toxic spade]

bro its been down for 8 hours man

[lime mauve]

fix pls

[craggy sinew]

not for me

[toxic spade]

oce hasnt appeared

[rain frigate]

ill give it a run and see what happens

[toxic spade]

send ss of it on ur list

[lime mauve]

its not working was in q for 25mins

[abstract palm]

just showed on my list too

[toxic spade]

fr?

[vivid briar]

can't figure out how to change my uri

[toxic spade]

oce aint popping up on mine

[vivid briar]

keep getting this invalid uri the hostname could not be parsed escape from tarkov

dont know where to change my servers from us to oce

[lime mauve]

yer it working

[vivid briar]

whats the actual launcher called i cant find it in my pc

[craggy sinew]

BSG

[toxic spade]

oce is up for me now

[craggy sinew]

what

[vivid briar]

making me redownload the launcher even though i downloaded the game..

[toxic spade]

restart pc slaze i just did it and it sdhowed up

[toxic spade]

restart pc slaze

[craggy sinew]

nope

[toxic spade]

hm idk its up for me

im gonna see if i can do scav run see how long i sit here for

[latent abyss]

its up

[craggy sinew]

ping also fixed itself

[toxic spade]

q times will be long btw

[rain frigate]

that wait time

seeing so many people arent on

[toxic spade]

the weait time will be ages bc no one is on

[craggy sinew]

my ping is down to 1 on it

scav woods?

[rain frigate]

im currently on that

[craggy sinew]

wait you wont beable to scav in will be no lobbies for like 15 mins

[cosmic fog]

u lucky, in my launcher ping is 17ms but in game its like 170-195ms its strange

been like this for about amonth now since the start of wipe

[quiet summit]

OCE Servers should be coming back up - OCE Players please try and login.

[uncut surge]

Can you help me?

[craggy sinew]

cheers boss man

[craggy sinew]

it more then likely because they host at the server warehouse down the road from me

[quiet summit]

@rain frigate lol good

[median ruin]

Go send some nice words to afraid

[rain frigate]

its only been 34 years XD

[cosmic fog]

thats my in game ping

this is menu ping

[craggy sinew]

f

[craggy sinew]

Tell the man his done it. Im loading loot rn

[cosmic fog]

only started this wipe 😦

[umbral crypt]

OCE SERVERS WORKING?????

[final briar]

My matching for factory is on 9 mins

So I don't think its up

[uncut surge]

Can you help me please? I do not want to wait 10 days to give this game 90 USD, I am trying to upgrade to EOD but whenever I log in it says it sent an email verification code which it infact did not. I tried resending it and now it says I have to wait an hour to log in on the website

[azure onyx]

OCE servers still seem to be struggling , 5 mins for launcher to check for update and another 5 to load profile data

[silver ingot]

Dont even try to get into a raid lol. 30 mins in Q with no luck, go back to do some inv management and also cant do that without http status unknown errors

[shy quiver]

hello im trying to get help. i keep getting an error code 201. then my game will crash. i have uninstalled the game reinstalled it but that didnt seem to work. im not able to scav on lighthouse specific to this crash. everywhere else i can. but i wasnt having this issue a few days ago. is this just a bug that needs fixing or is it something else that can be fix on my end.

[craggy sinew]

I did a woods run now black screen after extract

[quiet summit]

Check your junk/spam

[uncut surge]

I have

[worthy pecan]

@steady forum

[quiet summit]

Try these

https://www.escapefromtarkov.com/support/knowledge/431

[uncut surge]

I did that

Support tickets don't work they say 403 access denied or something and like I said I don't want to wait 10 days for them to respond to an email saying to try the same things

[quiet summit]

Just because you don't want to doesn't mean you don't have to lol

[uncut surge]

I know but im not trying to wait 10 fucking days to spend my 90 dollars if I must I will but if there is another way I will try

[pliant cairn]

Definitely still struggling. Couldn’t invite any friends to my group and then waited 10 minutes + for a shoreline lobby with no result

[craggy sinew]

gotta think that people have to queue for that, By luck there might not be anyone queueing

[brisk elbow]

are oce servers still dead?

[craggy sinew]

nope

[brisk elbow]

my stash was slow and not loading

[silver ingot]

seem to be, I still get regular HTTP status unknown errors just in my stash and hideout. Still havent gotten into a raid yet.

[visual wraith]

nope, slow but just had a scav run with no issues

few dead PMCs it there too

[brisk elbow]

ah yeah I meant slow by dead lol

still the same as earlier then

You guys have mip streaming on? I'm trying to do whatever to improve performance. This wipe has been horrible

I'm on an ssd 3070 5600x

[supple snow]

Help!

Can't login either, (Solutions tried: Turning on and off, closing browser, turning off protection)

[rain frigate]

oce servers are up

i am currently joining my 2nd game for those that say they are still having issues

[uncut surge]

Also whenever I try to put in my support ticket and click on the thing it says 403 access denied

[thorny hare]

I got shot in 20 seconds as a PMC on Lighthouse what gives?? By a playher

2 matches in a row. The second time was about 2 minutes.... What gives

[inner crystal]

What’s your load time?

[foggy shadow]

WHERE THE FUCK ARE MY PRESETS!
\

[inner crystal]

Can people extract yet?

[umbral lily]

Anyone know how to fix streets and lighthouse running poorly, around 25 fps with constant stutters and freezes. turned off binural im on low settings with a 2060 i7 8700 and 16gb ram 2400mhz

Also running the maps makes my whole PC bug out

[foggy shadow]

BSG fucked the australian servers so bad all my presets are gone

[toxic spade]

these servers r a joke

[thorn dagger]

anyone know why map genie all blank?

[stiff rose]

reset cookies, disable extensions, reset pc

[timber charm]

Looking for anyone who has Blue key with tape to help with Chemistry closet

[vivid briar]

@quick kite @fluid gate @fiery cargo i got a video of a guy saying he cheats n so other things

where can i submit this

he joined our vc n i also got it on stream

[fluid gate]

#discord-mod-mail

[vivid briar]

can someone help me with director quest

[vivid briar]

done

[azure anvil]

how do you make a game run this bad

like wtf am i doing wrong

barely any cpu or gpu usage

[robust bobcat]

idk why doesnt allow me to use dlss i got an rtx 3060ti but says its not supported anyone know why7 ?

[iron viper]

does it really say its not supported? you cant turn it on if fsr is enabled

[robust bobcat]

nope

just lets me use the amd one for some weird reason

[iron viper]

weird. but with a 3060 i wouldnt really worry. im on a 2070 and i dont really see a difference, no real need to use it at all

[azure sun]

is there any fix for the ram issue, it's nonsense that 16gb isnt enough, there's a memory leak in the code

[grand wharf]

I logged on this morning and ive got the task now, it just took 4 days to give it to me, have no clue why. if u still need it its REQUESTID#19595655#

[strange elk]

wtf is this shite loading in to a raid with 5 frames and the screen dark asf

[signal epoch]

hello, can anyone help me with my junk case problem? everytime i try to put smth in my junk box i get the item error and everything goes back where it was

is it possible that a specific item might cause this?

[strange elk]

game using up 16gbs of ram such a joke

[iron viper]

its always like that. the support is virtually non-existent

[vale sail]

am i the only one having problems with logging in on the launcher and the escape from tarkov website being broken and slow?

[vast glade]

I last played tarkov last wipe, and in between that wipe and now i upgraded my cpu and mobo (to a x570m and a ryzen 7 5800x3d), i decided to get back into tarkov with a friend but now for whatever reason whenever i am in a multiplayer game it will cause my pc to hard crash (complete shut down, no bsod or anything) after about 4 minutes of multiplayer - the game works fine in offline mode, no crashes or anything - I have tried repairing tarkov files, checked my drivers, even did a clean install of windows, but the issue still remains

does anyone have any clue what is wrong? - my last idea is to install tarkov to my boot drive as opposed to the drive i currrently have it in but other than that I'm stumped

[strange elk]

same shit for me man makes no sense and it aint the pc like

[winter gyro]

set a windows page file to around 32 gb, if it keeps happening disable ram XMP in bios and see if it still happens

and yeah if you dont have tarkov on same SSD as windows its bad for performance

[brisk elbow]

is it hard to put out a quick hotfix to fix scavs shooting through bushes?

[winter gyro]

yes sadly almost every video game enemies can shoot through foliage

[brisk elbow]

They have walls basically

even when I reposition then aim, if I take more than 1 second to adjust my crosshair they 1 tap me.

[tawny moth]

Hello guys, i have a problem... When i play tarkov, it crashes my pc most of the times. I have a good pc (for example i can run games like BF5 in ultra settings whit no problems

i tried all the methods i've seen on youtube but i cant fix it

any suggestions?

[rustic lark]

will they fix memory leak issue or not?

almost 20 days and still nothing

[winter gyro]

look what i have typed to others above

[winter gyro]

game has leaked memory since release

[rustic lark]

this wipe is even worse

i have 64gb and almost half is taken by tarkov

[tawny moth]

i don't understand what it means to set a windows page file to 32gb

[winter gyro]

google it i cant explain on my phone

its basically allocated ram on your SSD

[vast glade]

I have 32 gb of ram in general - also i would assume that if it was ram related it would also crash in offline practice raids

the page file I'm p. sure isn't the issue

[winter gyro]

you need to try it. everyone sets a page file for the game for a reason.

[fiery mist]

bro this game is a joke,42 euro for nothing.Playing like 2-3 minutes and then:Server lost a connection

Does anybody know how to fix it?

[polar musk]

invite problems?

[gloomy violet]

why its been 3 days all the texure of the maps load slowing when i move to them before the game was super clean it's like i have the dlss on

[winter gyro]

Yeah idk what it is, it never did that a year ago when i played. it looks like MIP streaming even when its off

[vapid forum]

It’s a unity error what graphic card do you have?

[gleaming onyx]

Since an esmarch can stop heavy bleeding, can it stop light bleeding too ?

[vapid forum]

No if I’m not mistaken it cannot stop a light bleed

[gleaming onyx]

Thanks !

[vapid forum]

There are two different types of bleeding, light and Heavy bleeding, the second has been introduced not long ago. You can only heal light bleeding with bandages, for heavy bleeding you'll need a tourniquet, Calok-B or a medic kit that stops heavy bleeding. The icon on your left arm is a heavy bleeding.

[vast glade]

rx vega 56 sapphire pulse

[vapid forum]

Is that a nivida?

[vast glade]

also how does a unity error cause a complete hard crash in multiplayer

@vapid forum its amd

[vapid forum]

Okay mhm

Well it’s a unity graphic crash

It’s caused manly if your drivers are out of date and your directX

For me I have a 1650

And i only fixed it by deleting tarkov and doing a fresh install with a fresh roll back on my graphic driver

For some reason tarkov doesn’t seem to like the new driver on nivida side

[vast glade]

just to check we are on the same page about the crash - my pc will just hard crash - completely shut down no bsod etc. -during multiplayer

[vapid forum]

Mhm… okay so it just screws your pc over

Do you have any overclocking?

Also In tarkov settings under game do you have use physical cores enabled

[winter gyro]

I told him the two main common solutions to the problem and he ignored it so there is no point in trying to help

[vapid forum]

Honestly only thing I can think of other than the stuff you told him was overclocking bc tarkov hates that shit and if anything his SSD if tarkov is on the same SSD but a different drive it might be causing a problem there “miss write”

[vast glade]

i already had a page file enabled anyway for dcs

[vapid forum]

When you go in game can you pull up your task manager and moderate your SSD

[vast glade]

oof, welp i have no overclocking rn - i do have physical cores enabled

[winter gyro]

you have page file on the correct disk right? you said u have 2

[vast glade]

iirc your page file has to be on your boot ssd - which is what it was on - it might be disabled now after i completely reinstalled windows but yeah the page file was working fine before all the resetting of windows etc.

[winter gyro]

the page file will be completely reset with a windows install, if ur tarkov and windows are on the same SSD then the last thing u can try is ram XMP disabled

and u want a big page file like 24gb-32gb

[vapid forum]

Okay I need you to load tarkov up and go in a raid with what ever do what you normally do and pull task manager up and monitor it if it spikes right as of right before your hard crash then it’s your SSD and you might need to get a new one

[vast glade]

I just finished installing it to my other ssd - gonna test it now - the crash is only replicable in online raids so i guess scav run it is

[vapid forum]

Yah just monitor your SSD and if you see anything other than WiFi spike before your crash dm me

I’m at work rn so I can’t go into my pc and look into your settings rn

[vast glade]

just gonna load into a scav raid, sit in the corner and monitor my specs lol

[vapid forum]

I suggest woods or reserve with how big the map is and just move around

For me it was my graphics and SSD not having space so it would crash and then not want to open till I reset pc

[plain rose]

i think my gym is bugged because everytime i do a workout or do anything with the gym i get some sort of server error or failed to lock profile error and then it just resets me. tf do i do

[vast glade]

its not tarkov crashing

its my entire pc crashing, the only thing that shows up in the windows log is "last shut down was unexpected"

[vapid forum]

Yah it’s your pc but tarkov causes it

Yah only thing is SSD fail a ram issue or cpu fail

[vast glade]

anyway my memory and disk didn't seem to spike, and the crash is still happening on a different ssd- and my cpu didn't seem to spike

[vapid forum]

Memory spike or anything else

[vast glade]

when my scav is off cooldown I'm just going to go sit in a corner and take some video of resource monitor

[vapid forum]

Wait go in your bios and see is XMP is enabled or what ever the fuck it’s called

[vast glade]

sure- Idk what difference it will make but i might as well try it

[vapid forum]

That’s the only thing I can think of but then that still wouldn’t see why it’s crashing your pc

But it’s worth the shot

[vast glade]

one suggestion my friend had was that it might be power supply related but then it should be replicable in other games

[vapid forum]

The stupidest shit can fix something like this if it keeps happening is make a ticket via launcher explain what happens how it happens and such then go to Microsoft support and do the same thing

[vapid forum]

Yah last thing I can think of is your cpu is overloading and shutting itself off so protect its self

Bc mind you this game only uses physical cords and sucks up that cpu 90% of the time

If you can’t figure it out by 4pm EST then that’s when I get out of work then I can get on my pc and help you more

[vast glade]

i know, that's what i thought at first, but my cpu temps seemed to be sitting in the mid to high 50s

welp I've disabled xmp, time to see if that will actually change anything

[vapid forum]

Okay if load or anything gets worse reenable it some games need that

[vapid forum]

How many threads and cores?

[light panther]

i'm sure after 22 more emails the BSG launcher will remember my pc that hasnt had a change in hardware for years

[vast glade]

16 and 8 - its a ryzen 7 5800x3d like i stated previously

[vapid forum]

Nope

[vast glade]

just going to do an offline raid just to double check that the issue is inded multiplayer only

[vapid forum]

Yah normally happens in MP offline is weird bc not as many players and stuff going on

[vast glade]

yeah ik, thing is the crash still happened when i was in coop with just one other friend

[light panther]

yeah, probably not

[vapid forum]

Yah I can’t help you from where I’m at

[vast glade]

it's fine - I've been troubleshooting this for the last 3 days

[vapid forum]

I have access to be able to do the connect to your pc like mircosoft does as I’m in there support team I just not home rn

[vapid forum]

I’ll dm you when I get home i sent Friend request

[vast glade]

i hope you don't take this the wrong way but I'm not going to let any rando from discord remote into my pc

[vapid forum]

Yah I understand you if anything you can screen share your pc

I understand honestly lol I know tho it’s a pain to have the crashing

If anything only thing I can think of is your gpu or cpu isn’t supported with another part in your pc or that the game doesn’t like a component

[vast glade]

yeah, the only things that have changed since tarkov was working fine (which mind you was last wipe) was my mobo and cpu, i changed from a ryzen 7 1700 to a ryzen 7 5800x3d and from a b350m to an x570

[vapid forum]

I just personally don’t know a lot about AMD and how all of there parts are

Try to enable hyperthreading

It’s something with in game can’t remember there’s videos on how to enable it for tarkov

[vast glade]

p. sure hyperthreading is enabled in the bios

[vapid forum]

I think but some games don’t allow it and block it

https://www.escapefromtarkov.com/support/knowledge/441

@vast glade

[vast glade]

have done most of those already

[vapid forum]

Did you disable fullscreen optimization

Last thing I’m seeing is the bios has something called game boost and you can see if you can disable that

That’s the only thing I’m seeing as since it’s only on ryzan mobos

[finite stag]

Hello not sure if anyone can help but I cant access the launcher or the website, and chrome is giving me this message??

[slim spruce]

what error in the launcher?

[mild moss]

Can someone help me with clearing and selling my inventory, i have no space. Im new

[slim spruce]

try #beginners-assistance

[finite stag]

@slim spruce

[slim spruce]

"Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]."

This means you are blocked on the website/launcher for maybe too many requests.

[finite stag]

What? Whys that?

[slim spruce]

Not sure. It's not a ban, you just may have spammed something by accident.

Or you're on a vpn or house where too many people try to log in.

[finite stag]

So I have to email them and wait for a response before I can play again?

[slim spruce]

Yes, tell them your IPV4 and IPV6 address, if you have them.

That is from https://www.escapefromtarkov.com/support/knowledge/426

[uncut surge]

When is Battlestate going to email me back? Its been a day and I don't think its logical that I have to wait 10 fucking days to pay them 90 dollars.

[finite stag]

How long they take to respond?

[slim spruce]

Should be soon

[uncut surge]

When they could just send my damn email

[finite stag]

Lol nice

[slim spruce]

What is the problem?

[uncut surge]

The website wont send my verification code when logging in so I can upgrade to EOD.

I've tried checking spam and trash, its not there

I emailed [e-mail] yesterday and still no response

[winter gyro]

they're on vacation in the Bahamas right now sadly

[uncut surge]

Well fuck they must be bro, this is pissing me off

[obsidian bronze]

Have you set up other security steps? Such as backup email, Google auth, before?

[uncut surge]

On other websites?

[obsidian bronze]

On EFT website

[uncut surge]

I don't think so

[obsidian bronze]

If you have, click “unable to login” and it’ll prompt you to the other measures that’s been applied before. But if you haven’t applied these before then you won’t be able to do it obviously

[uncut surge]

It just says email

Can I do that from the launcher somehow?

[obsidian bronze]

Nope that’s just for website

[uncut surge]

I used to get emails from them when I first downloaded the game, now they stopped

[obsidian bronze]

You followed the steps on the web page for this issue ?

[uncut surge]

Yes

For gmail is adding someone to whitelist just adding a filter where it never gets sent to spam or trashed?

[obsidian bronze]

I think so yeah, I don’t fully understand it either so can’t really be much help in this part

[crisp cave]

is there a reason i lagg much on the game ? i didnt lag yesterday , now im lagging like a mfer

[vast glade]

Idk

Is that somewhere in the game

Also disabling xmp didn't help
This is the last thing I saw on performance monitor before my pc crashed

[crisp cave]

anyone can help me with in game lag pleas?

bought EoD and game is lagging as shit

[vivid briar]

i might have a similar issue

[jade raft]

anti cheat made me get kicked

[uncut surge]

Why the fuck is this website so dogshit? I tried logging in and put in the correct info but it said im locked out for 1 hour because I tried to many times. It also wont send me a fucking simple ass verification code.

[final tinsel]

i just shot a guy in the head and he flew away, than i was shanked by a invisible guy?

reeeeee

[vast glade]

and it runs perfectly in offline raids

[vivid briar]

does anyone know how to fix this issue on the main tarkov website when i try to login its the same but i cant type in the login section

this is what the login page looks like

[brittle spoke]

Anyone stuck on this pbit ? (Chemical P1) i cant complete the dam thing 🤷‍♂️ Turned in key & Doc from train, also rebought 220, and entered the room to figure out if that was the issue..

[torpid hearth]

cant reconnect to streets? keeps saying game aborted, apparently my char is inside waiting for me to confirm leave or reconnect

[severe ravine]

My mic keeps getting muted whenever I go into raid in the game. Only way to fix is to go to mic device properties, disable/reneable then go to programs like discord and change my mic from default back to mic.

Any suggests?

[flint mortar]

For some reason Tarkov messes with DIscord's audio.

i keep getting muted when in server calls

its not even a server mute, discord just doesn't register that I'm speaking. Only happens when playing escape from tarokv

[slim spruce]

right click the sounds icon at the bottom right > sounds > recording tab > right click your mic > properties > advanced > uncheck "allow applications to take exclusive control of this device" and restart the game

[severe ravine]

That might be my issue too. Ugh I think the option is called something different in windows ten

[slim spruce]

If you're using a wireless mic this problem is known.

You may need to unplug and replug when it happens.

[calm nest]

is there like any way to tell tarkov to take more of my pc resources bc i get like fps issues on some maps... I have an i9-10900K (overclocked to 5ghz), rtx 3080, and 64 gb ram. For example on streets if i get max 70 fps and the thing is that 60% of my resources are not beeing used at that moment. That means that my cpu is running at about 40%, gpu and ram too. Someone of you know a trick to give the game more power?

[slim spruce]

check the box for fill items

in the blue banner

[shut siren]

ETA on fixing the website? 😮

[craggy phoenix]

BRUH

[uncut surge]

Help me bro im desperate. The Verfication email for the website wont send to me but it will send to my friends

[slim spruce]

How about the launcher?

[green bolt]

i can't uncap tarkov. I have turned off vsync in the nvidia control panel and turned it on in game but it still won't uncap
help

[fiery mist]

@slim spruce I got DC and error is:Server lost a connection?What i should do?Call my isp and ask them change ivp6 on ipv4?

[slim spruce]

see here for tips first https://www.escapefromtarkov.com/support/knowledge/439

try all of those

[uncut surge]

It won't send emails either, I tryed making a new email and logged into that email to make a new account and it sent the emails aswell as it did not ask for verification code.

[fiery mist]

So,i can't use WIFI,i need use a cable?

[slim spruce]

try wired just to see

[green bolt]

can anybody help me?

[fiery mist]

But i don't have a cable

[slim spruce]

Email support at [e-mail] for help

[uncut surge]

How long does that take?

[slim spruce]

Not long

[sinful ledge]

Anyone struggling with not being able to move items in or out of stash? game errors back to main menu and puts all items back where they were

[fiery mist]

One my frined said i need to call isp to change ipv6 on ipv4?Instead of this also try Dual stack connection not lite

[slim spruce]

No. Don't do that yet.

If you are on dual stack lite you will need dual stack. But that is a last resort.

[high solstice]

hello everyone my name is Rad im at level 17 on the current wipe when i was compering my traders reputation with my friend's and i found out all of my traders rep is way down as if Im not starting the fresh wipe with 0.20 rep on all, and i know i have not been killing scavs or doing anything from the obvious rep decreasing factors so please kindly address my issue, ist a bug or Im doing something wrong here 😢

[fiery mist]

In my router settings its says its on lite tho

[high solstice]

here are my traders rep

please need your help 😦

[fiery mist]

i just don't have a wire cable

that's a problem

[dusk pelican]

Hello Am i the only one that have a problem in the Gym, it is keep tapping automatic when you get the new cirkle of workout ?

[slim spruce]

You need to rule out all other causes

[uncut surge]

How long do you think? I emailed them yesterday and they havent responded

[slim spruce]

I am not sure. Usually it's within a few days.

[uncut surge]

Thats a pretty long time

[frosty galleon]

is anyone else taking 10 minutes to "matching..." on scav runs????

[severe ravine]

I scav on more servers than I pmc on and it's nearly instant

[fiery mist]

I've done all it ain't helpin

[slim spruce]

Then contact your isp and see if you're on a dual stack lite connection and if so ask to be put on regular dual stack.

[misty dust]

what time do scav players start spawning on factory

[noble sedge]

me and a friend want to try to kill zrachy in offline coop but we get spawned at the lighthouse and zrachy never spawns every single time. any fix?

[agile apex]

does anyone know how to solve tarkov not sending a verification email?

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/431

[kind flame]

Is the gym still broken because it still doesn't work for me

Its been like this since i first constructed it almost a week ago

[fading nebula]

gore overhaul when

[dapper gate]

my game is stuck on awaiting session start and its just frozen on that every time i try and load into a raid anyone know why?

[trail roost]

Do I need to give her salewa first aid kits?

Because it won't let me

[slim spruce]

Yes, if you have ones that are found in raid it will ask to give it in there.

[trail roost]

I have two of them in my inventory but it won't let me hand them over

[rare grove]

Any ideas on what im supposed to do? I went to the train car to get the document and its not there idk if i turned it in already lmao

[vernal musk]

https://discord.gg/3Dq5zSn7

[trail roost]

That's the right one?

[slim spruce]

yes

[trail roost]

Now it works

[storm canyon]

can i sell this for a profit after repairing?

[vernal musk]

Son?

[storm canyon]

dad?

[vernal musk]

Use this dont sell

[storm canyon]

i want money tho fuck the armor

and i want inventory space

[vernal musk]

Son find me

[storm canyon]

wat

[compact anchor]

my frames are really bad whenever i first load in. i used a guide on the web to try and change some of the graphic settings to see if they would help but it didnt do anything really. Anything i can do?

[plain rose]

I think my gym is bugged, any time i use it i can do it, but then any action after that is met with the attached error, and any subsequent action is met with a "failed to lock profile error" Any ideas?

ive already tried exiting the game, restarting my computer, and deleting and redownloading the game

[misty dust]

whats the best pistol to use for the pistol kills on PMCs

[frigid pilot]

traders will only buy items if it's more than 60% durability. repair it to 30(60% of 50) and sell it to raggy

[shy quiver]

im not able to scav on light house map it disconnects me from the server is anyone else having this problem??

[acoustic knot]

most maps for me are unplayable today, major lag spikes and takes around 5 mins to load back out of a raid when i die

[queen parrot]

what are some good gun builds for 200k or less i have flea

[red dagger]

is no jumping while near a bush a feature or a bug because how are you going to be designing a map that has bushes in front of a 2 foot railing and not allow the player to jump? this has to be a bug right or am i the only person that can jump out of a bush in real life this is very annoying and i just need to know if its not a bug and just poor game design

[cold ravine]

disconnecting from server ? our whole team died because of it

[vivid briar]

Game aborted issue

Why do i not get my loot back because of the shitty servers dude

the official server crashed and i lost my loot

[cold ravine]

servers are down?

[ebon otter]

is it normal that i have like 100 ping on only streets of tarkov and around 30-40 on every other?

it is literally unplayable for me..but only this map

[ebon otter]

no, im still ingame

[small sable]

Can anyone help

I Recently got banned in EFT and I didn't do anything to deserve the ban. My survival rate is abysmal, and on last check I've extracted 90 raids and was KIA in 150+. I currently have 59day ban and error 229. All I did it do quests and farm. Could I please get a reason for my ban to help me understand or hopefully an unban. Thank you ! I just want to go back to enjoying the game with my friends :(. The only thing that I can think of is I used this video to try and fix my Memory leak issues This video had me go to system settings and set my VM to a custom size. I tried this and it didn't work so I set it back to default. I hope that help because I cant think of any other reason !

[final helm]

Where to report unfair scav spawn?

[ebon otter]

probably on the official forums

[ebon otter]

https://forum.escapefromtarkov.com/forum/21-general-game-forum/ try it there

[wheat sandal]

GAME ABORT, kicks me out. makes me reconnect.
reconnecting does nothing but game abort again... endless cycle

[ebon otter]

look into the link i posted just now, there are tons of people with issues, maybe even yours

[vivid briar]

Servers are down

[vale blade]

What's wrong.........
Nothing helps, even pc reinstall

+Yes, my internet connection is stable

[trim sleet]

NA?

[vale blade]

EU

[trim sleet]

weird - all servers dying rn it seems

[vale blade]

It's not right now, it's all the time

I bought eod and I want to play 😭

[trim sleet]

for me (NA West) streets had consistent shit servers but all other maps were fine, but I think rn all servers are taking a poop on all maps. I'd recommend just sticking to scav, or going out with gear you don't mind losing

[vale blade]

I'm not even able to play on scav, due to server connection lost, I cannot collect anything or go to extract
That happens everywhere - intercharge/woods/reserve

[vivid briar]

servers are down rn

[vale blade]

It's not right now it's since I started playing after wipe

[vivid briar]

sadly you cant test atm since all are down but make sure server selected is your server and check your dns connection to you computer in windows settings it will give you a trouble shoot connection and then a auto fix connection doing this should fix problem

ion got gunsmith part 18 (i did gunsmith part 17 its been over 24h and im lvl 32)

[ebon crescent]

Hey need help reporting somone i played with today for cheating

[tired kayak]

waiting like 10mins for a raid and my game says Game Aborted. Try Reconnecting

[ebon crescent]

like he was one of my friends and was bragging about it

[vivid briar]

if you are running windows if not then im not to sure but most people with consistent problems with games such a dayz rust or tarkov have an issue with firewalls download limit or connection within windows settings

[ebon crescent]

i thought he was joking then he showed me like thermal vision and shit and was telling me what was in boxes and shit

his discord is JoPanda#4542

[vale blade]

I was changing dns, turning off ipv4, I was trying everything what is posted on forums - still nothing
I turned off windows firewall and still the same

[vivid briar]

have you done the auto fix yet

[ebon crescent]

i also recorded my audio and tarkov for abit and it can show him predicting whats inside boxes

[vale blade]

on launcher?
integrity check? - yes
I also reinstalled game, then reinstalled system and installed game

[ebon crescent]

ANY MODS ONLINE

[vivid briar]

network troubleshooter

let it find all issues and auto fix

theres yalls proof

now ban him he was reported many many many people XD

[ebon crescent]

"18" mods and no one even responds

[vivid briar]

one answers

@slim spruce can u pass that along to higher ups i also posted it in the mod mail i got active

[vale blade]

Okay, I dm'ed you maybe you will save me 😛

[slim spruce]

Ok please only use mod mail

[vivid elbow]

i have 66 gb in my cdrive and tarkov says it needs 35 gb so why is it trying to take more than 66gb of space

[shrewd bramble]

please someone tell me whats wrong with this for gunsmith p8

[river needle]

ok so im getting below 60fps on streets with a 3070 ti and ryzen 7 5700g with 32gb of ram can someone help because my usage is around 50 60 on everything here's a screenshot of my task manager

[shrewd bramble]

turn off binaural audio

[river needle]

its off

here are settings

[shrewd bramble]

streets is horrible rn tho

[river needle]

wdym rn?

[shrewd bramble]

because it just came out

[river needle]

you think they will fix it?

[shrewd bramble]

its not optimized 💀

yea probably in a few smaller patches

[river needle]

damn hows your fps there?

[vivid elbow]

i have 66 gb in my cdrive and tarkov says it needs 35 gb so why is it trying to take more than 66gb of space

[shrewd bramble]

i get like 40 fps

[river needle]

oof

[quiet summit]

38-52 FPS
3090 / i9 9900k / 32 gb ram

Imagine that

[shrewd bramble]

but it drops all the time so its more like 30 practically unplayable

[radiant viper]

Does being a sherpa mean you can get anyone banned who kills you? Haven't played this wipe and I don't think I will if it is true

[river needle]

so with rtx 30s its normal to get 50 fps?

[quiet summit]

More heavily CPU dependent but yeah

[river needle]

but my cpu usage is like 40-50%

[quiet summit]

Try cranking settings

[river needle]

i am using some i saw in best settings for .13 video

[versed ermine]

No.

[swift osprey]

Say you got banned but for real you weren't hacking. What's the likelihood of getting a reversal before the 60 days?

[radiant viper]

Sherpa got someone banned for killing him, I spent too much on the game to worry about killing the wrong person, why do sherpas have the dev's ear??

[thorn dagger]

map genie still blank, any fix?

[quiet summit]

Try and access the site with Cntrl+Shift+N

[thorn dagger]

incog mode is blank too, but the ads play tho lol

[quiet summit]

Might be your internet for some reason

Have access to a VPN?

If you're on a VPN hop off of it

[thorn dagger]

no vpn i dont think

[valid light]

Anyone know why I can turn this in for the quest?

[quiet summit]

It might be your internet maybe,

[quiet summit]

What's "The quest"?

[valid light]

Ignore me, I figured out the problem

[vivid briar]

where do i go to report someone for team killing

[quiet summit]

#discord-mod-mail

[quiet summit]

[civic kite]

is there a button to open backâcks/insta drop something

[agile yacht]

bind it

[civic kite]

i dont know what the bind for open soimething is

[iron viper]

what do you mean with "open something"? discard should be delete, but you can rebind to make it quicker (i have it on ctrl+rclick for example)

[civic kite]

i mean open a backpack without havin to click twice

[iron viper]

i dont think theres a bind for that

[crimson finch]

will tarkov on r5 2600 rx 590 and 32 gb of ram?

[iron viper]

i played multiple wipes with an old overclocked 2500k and a 980ti, so it should run somewhat ok

[crimson finch]

alr ty

[iron viper]

except streets and lighthouse probably, but thats where people with highend-stuff have problems too

[silver sable]

I'm having an issue, the launcher won't send me any verification codes to log in.

[slim spruce]

see here for tips
https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[ebon crescent]

how do i use mod mail]#

[slim spruce]

#discord-mod-mail

click reaction and reply to dm

[silver sable]

did the things that were listed, but nothing worked

sry for the ping

[past dagger]

keep getting kicked out from this match, how can I fix? First time this has ever happened to me

[tardy frigate]

Has there been a solution found yet for the unity crashing when loading into raid? I've tried everything listed on tarkov website and still no difference

[silver sable]

finally got a verification mail, I reinstalled the launcher for the 8th time and I got a verification. Thanks for the help anyways.

[stiff mantle]

@rain cedar i think the servers might have committed suicide now

[slim spruce]

What region?

[stiff mantle]

NA East

10x getting DC'd from a labs raid 🙂

[viscid cairn]

any kind soul with san tape and cottage key want to help me get un task locked?

[stiff mantle]

maybe

[grave bane]

Im getting mass invites over and over when i press looking for group. and i see no one in the lobby. every invite is canceled immediately .
Its freezing my game.

[viscid cairn]

thats how people are getting into scavs and pmcs faster as solo players

[grave bane]

I dont think you know what im saying.. ill try and clip it

[rain cedar]

Any and all ban appeals need to be made to Bettleye: https://www.battleye.com/support/

Is it permanent or temporary?

[shut verge]

gunsmith 8 isnt working

this is what i have

[loud moss]

wrong klesh?

[fair sable]

why does this game allow me to select a server with 150 ping but then kick me out of the game when I load in? are there any ongoing issues with asia/china/russia servers? for some reason they keep spiking to 500+ ping

and I'm sure it's not my internet, I've checked on a few different sites and games

[rain cedar]

Only Battleye can help with game bans.

[shut verge]

i switched it still no

[round heart]

new to the game and just wondering how people are already level 40 since wipe like how do i get xp

[uncut surge]

I swear bro if someone doesn't actually help me other than tell me the same exact thing

I need to find out how to recieve this fucking verification email because I can receive a verification email on another email for another account but I cant receive it on this one and its pissing me the FUCK off because no one has actually helped me and have all just told me to follow the forum instead of giving me tips to try and fix it.

I am trying to spend 90 more dollars on this damn game but it wont send me a simple ass fucking verification email, all of my friends receive it instantly but for some reason I can't

[umbral crypt]

OCE server working yet?

[native sundial]

Has anyone gotten this before?

[lucid nexus]

anyone with similar issues? https://www.youtube.com/watch?v=MJ7joR46sCw&ab_channel=TimGrant

[fervent depot]

Has anyone else noticed PMS runs on all maps making Tarkov jittery and laggy? I run Scav just fine, but as soon as I go PMC, it shits itself.

[agile oasis]

I’m getting server connection error how do I fix it?

[velvet timber]

Is the RB-OB key good right now?

[north arch]

WILL I LOSE REP IF I KILL ROGUES

[spiral temple]

how long does it take bsg to get back to you usually

i emailed support a couple days ago about losing my account and havent heard anything

[gleaming roost]

^^^^ me too

my acc got hacked a while back and i just realized after tryna get the game redownloaded again and i literally cant get a pass reset because i was hacked, and my account was accessed from a new hardware device with a complet dif ip address

[viscid cairn]

anyone got key with tape and cottage key?

[gleaming roost]

go to eft chat my guy

[shut verge]

gunsmith 8 not working

[gleaming roost]

yo i tried everything and im not reciving emails from BSG to reset my pass. What should i do?

[wary crystal]

Is there a way to play this game with VirtualBox running in the background without getting booted? I wanna play scav raids every so often while learning to code in the background, but as soon as I realize I've spawned in it kicks me because of disallowed programs. Like it would be fine if it gave me an alert right when it found a match to shut down the vm software but Tarkov doesn't reliably let me know when I'm loading in. Any solution?

[gleaming roost]

bru if u doin all that might aswell code on a seperate computer, it probably thinks your trying to run a 3rd party engine (hacks)

@wary crystal

[jaunty herald]

where would one post a suggestion to BSG? for a game feature?