#👾-bug-reporting

1 messages · Page 390 of 1

keen surge
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6 of one, half dozen the other 😂

amber leaf
nova panther
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Yeah

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So many translation issues

atomic kayak
brittle vale
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?en Com quem reclamo este bug... já aconteceu com minha nave mais de 3 vezes

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?en Quem vai me reembolsar os recursos e tempo de reparo?

thorny trail
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Why some people already have their last mission and next step in battle pass event completed with 126200 points gained while rest of us have only 125200 points? Whats wrong with Romulan faction hunt event ?

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Some of my guildmates got extra 1k points on Romulan FH event gained and Battlepass tier (with last mission) unlocked...

flint locust
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I used the augment credits to buy the augment recruits' cash register, he climbed the credits but he didn't give me anything.

exotic ice
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Event event event all have issues .

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Really Scopely should play its own game for a month

icy gazelle
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@exotic ice language please

exotic ice
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Yeah sorry got a bit carried away

icy gazelle
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also it's more feedback than reporting a new bug which is what this channel is for 👍

exotic ice
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Thx

jade mulch
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For 1035, 3* survey parts takes 518 latinum and for 685, 3*survey parts takes 717 latinum

keen surge
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@jade mulch bulk discount. Happens for the resources too.

jade mulch
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This is leading for excess usage of latinum than correct amount

keen surge
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No.. it just costs less per if you buy more. Same with speedups, it's better value to buy bigger speedsups. It's a fairly basic economic principal that'd been around for a while.

nova panther
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Buy 1k for a cheap price then spend parts on other components?

oblique kestrel
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A few weeks ago, the refinery did 50-100 unusual things a day. Now about 20. That's fraud what is being done. Extra the output changes that more money is spent because you can not go on.

nova panther
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No that is your luck

terse canopy
strong ermine
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How do you explain it?
@terse canopy Power is not the end all be all. Having higher power does not guarantee a win. The NS, while it is pretty powerful at levels lower than yours, 18-20 range, once you start running into Kehras and Vaklas, it's pretty weak. Remeber, the NS only has one energy weapon that fires once per round. The Kehra has 1 Energy wepon that fires every round and 2 kinetic weapons, which are more powerful, that fires every other round. Basically, as strong as the NS is, it's still a survey ship. Similar to how you can kill traders that are more powerful than you, but fighting the same level warships you can not.

nimble willow
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Any issues with bases getting attacked and no 10 minute shield activating? Happened to me today. First time my base has been attacked in days so it's not an case of cooldown in place.

strong ermine
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were you drained?

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@nimble willow

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If so, what likely happened is the first attack where they triggered the 10m shield is off your combat logs. Therefore, it did happen, they waited, they came back, cracked you and drained you and all the hits from draining knocked the original hit off your list.

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If this is not the case and you were there, then you should open a ticket.

nimble willow
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I was on game when 1st hit happened, no shield. I wasn't drained.

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I'll open a ticket. Thanks.

unborn bone
nova panther
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Did you seriously attacked a lvl49 with a 1m Cent?

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Also that hostile is HEAVY which means it is kinetic focused

frail monolith
hardy trench
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@nova panther Any official answers about how the background ability works for Morale, Burning and Hull breach?

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Like burning does some background hull damage every round

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But what about the rest?

frail monolith
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Its a status...

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Example nero sets burning so when burning status hits other officer abilities kick in..

nova panther
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Check the pinned posts in #🤝-help-each-other @hardy trench

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It isnt official though

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Example nero sets burning so when burning status hits other officer abilities kick in..
@frail monolith no

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Nero affects armada but your team mates needs to have their own Nero to trigger burning abilities

strong ermine
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yeah, Morale, Hull Breach and Morale also have hidden effects besides just the status. These hidden effects do not show in the combat log, but if you do the math it's there.

frail monolith
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Didnt know he was talking about armadas

strong ermine
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Burning I think is 1% damage/round

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it's not just Armadas...the hidden effects happen any time they proc on any target

nova panther
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1% damage/every round burning is active
80% more crit hit/every round hull breach is active
Morale gives extra mitigation not sure about amount

strong ermine
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I've heard it is approximately 80% as well, but not really sure

frail monolith
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Ok but when it hits other officers on the bridge who have the abilities that say "when ship has..." what ever status their abilitues do kick in.. im not wrong.. granted i didnt know what you just said but....

strong ermine
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yes, that does happen too, but they were specifically asking about the hidden effect and your answer made it sound like there is no hidden effect

frail monolith
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Batman just said no... 🤨

strong ermine
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because your answer was incomplete and therefore wrong

frail monolith
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Not wrong just incomplete.. theres a difference..

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To tell me im wrong just causes confusion.. to say incomplete teaches

rose mural
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I think i have a bug. I got since yesterday evening no points for killing feds in the faction hunt event. It's still stand by 107 points and I don't get more.

nova panther
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Are you sure you are killing the correct hostiles?@rose mural

rose mural
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Yes. I'm sure. You want as?

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Ss

nova panther
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Yes

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Hostiles you are killing and fac hunt events you have

unborn bone
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@nova panther I knew I would die, it was a deliberate suicide run, more to test Chen out

hardy trench
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1% damage/every round burning is active
80% more crit hit/every round hull breach is active
Morale gives extra mitigation not sure about amount
@nova panther thank you

keen surge
unborn bone
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@keen surge I knew it was suicide, that doesn't bother me, the annoying bit is Chen never activated

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Or do they have no energy weapons?

keen surge
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@unborn bone read that firing pattern. Kinetic.

unborn bone
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Do any heavies have energy?

keen surge
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Try the non heavy ones, that's the big change that they made: 80% kinetic traders 20% energy

unborn bone
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I know what she can do level 40 and below, now she maxed she awesome, hoped to test on a bigger red

fiery nimbus
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Hello, sorry to intrude. Is there a problem with the augment shop, it gives no more the BB ship parts and my colleagues are frustrated that they cannot build the BB. I asked them to check all missions are complete, they told me they got 30 parts from mission, then 12 from shop then no more. Is there an issue or is because of current event? I have 2 colleagues in this situation.
Thank you.

strong ermine
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yes, there is an issue. CS has been granting BB BPs to those affected if you open a ticket.

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@fiery nimbus

fiery nimbus
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Thank you. Will inform them.

verbal hawk
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What i want to know is when the xp officers will work again

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Also, they need to change the way data is mined again. Way too buggy. Amount of shield I’ve lost by hitting ships that aren’t their. I’m mining on one node my bb ‘attacked the node’ then I’m at the other side of the map

fiery nimbus
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One more question, each time I start the game I get a message about the ambush at Golondon core and that I should be prepared to defend myself... But I find no mission for that...

verbal hawk
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You can turn that off @fiery nimbus

fiery nimbus
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@verbal hawk how? And what was that for?

verbal hawk
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General, settings, set mission reminders on login to off.
Have you also checked your archived missions might be in their

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Also have you checked in the system to see if their is a hostile their ?

fiery nimbus
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Will check that out and if there's nothing will check back.

minor condor
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Hey my ship won’t recall anymore

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O restart it more times and even restart my iPhone

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But nothing works

near current
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What i want to know is when the xp officers will work again
@verbal hawk again? they have never worked 😛

native oyster
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no comment... player did not follow RoE... put outside the system 🤣

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Logged out and logged in again and the base was gone...

peak crystal
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Yes, I saw that too today. Also whit ghost ships from other systems.

verbal hawk
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@near current they did when I first started playing the game 😂

safe sigil
noble basin
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Impossible mission, an unlikely partnership, I have completed all events, but am still 8k short to get the last mission keys

drowsy sentinel
native oyster
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Shouldnt there be a 10 minute space between the first NUKE attack and their subsequent attacks to account for my automatic shield?

burnt fable
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That system is broken

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I'll occasionally see at the bottom attacks I've made that are 2days old

tepid flame
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@native oyster that looks like the bottom of your combat log. The last few lines of the log get bugged and show old logs. The initial attacks are most likely already scrolled beyond your ability to see. If still concerned you can open a ticket in game and they can look at the entire list of logs and inform you of the results. But this is a common question here due to the last few bottom logs being bugged.

half pawn
regal juniper
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@burnt fable not really every time you log on will show last pvp action in last item. But only between updates.

misty quest
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With my ship parked at my station, I click on systems in galaxy view to see how long it takes to warp there. When I click through a few systems and go back to any a second time, the calculated time to warp there is always different than the previous time I checked the route time. Why is it always different??? I can’t figure out the most efficient routes when the calculated time is never the same.

keen surge
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@misty quest from galaxy view it will pick a random spot in the system to arrive. Due to the time to travel from point of arrival in the system to the destination in the system times will vary. If you want it to be consistent you will need to choose where in system to arrive.
The game sound choose the quickest available warp path to you anyway though.

ocean granite
fluid shuttle
native oyster
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@ocean granite

fluid shuttle
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This is my report of attack. You can see that I receive attack. I don't attack

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Ops. There an error.

prisma otter
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I'm having an upload problem , I try to up load the fleet command app and I wind up with a blank screen . I've tried several times and it's been the same this has happened before very recently

near pivot
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I have to restart the app to get dailies to reset and to register daily events ??

prisma otter
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Restart helps with some problems , I can't even upload the app right now

near pivot
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I am restarting 20 + times a day

prisma otter
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I know what you mean sub 7

prisma otter
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I reloaded the app and it has me starting over , at least I know my player id and I hope scopely can get me back to my own account .

frosty bramble
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Please make sure when you correct the problems with pathfinding, nodes, and other matters that you send a patch notes to players. As it stands, if you don't correct these annoying issues, the money spigot from me will be turned off. More to the point, your company's name and game will be mud on social media. Wasting people's time with a shoddy product is unacceptable. With the amount employees your company has, this is intolerable. You can, and need to, do better.

minor condor
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I already ask you before

native oyster
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Sometimes ships are jerking / dancing around, sometimes they are still in an animation loop for 'going into warp' when after leaving warp...

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Jerking / dancing around sometimes after battle?

dull terrace
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I just 'bought' the Koth Avatar in faction Shop for 6200 credits. In reality I just scrolled and the game stucked at this Moment. So I don't want this Avatar and i want my credits back. I will never pay this amount for an Avatar. Perhaps it would be better to put another Button step in it. This is could be made better. I wrote this to Support. Is there a Chance to get them back?

hardy trench
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I just 'bought' the Koth Avatar in faction Shop for 6200 credits. In reality I just scrolled and the game stucked at this Moment. So I don't want this Avatar and i want my credits back. I will never pay this amount for an Avatar. Perhaps it would be better to put another Button step in it. This is could be made better. I wrote this to Support. Is there a Chance to get them back?
@dull terrace You can try contacting CS...

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They have helped with commendation n stuff in the past

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They even gave me my realta bp after I scrapped it accidentally

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and realta is soooooooo good for defending fellow mates who are being raided

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especially with Pan

dull terrace
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I wrote them but the Scopely Support is most time.... Bullshit. Ally members didn't get things back. They were told 'your own fault'

hardy trench
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I reach 225 Impulse with realta

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I wrote them but the Scopely Support is most time.... Bullshit. Ally members didn't get things back. They were told 'your own fault'
@dull terrace I guess it is more of a hit n trial... depending on how generous they are...

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CS has been helpful with me so far except that time when I got raided while i was on an 8 hour shield...

native oyster
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The warp animation (see above, its a kehra) is gone, when I restart the game

hardy trench
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The warp animation (see above, its a kehra) is gone, when I restart the game
@native oyster It actually goes away even if you locate another ship of yours or view another system

native oyster
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It didn't go away, when moving the ship

hardy trench
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basically you need to not look at the system (where your ship has that weird glitch) for a few seconds and when you look back, the glitch is gone

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It didn't go away, when moving the ship
@native oyster It doesn't go away if you try to move the ship that has the glitch, but for me it works when I move a ship in another system

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or if I even view another system and come back and view the system where my ship had that glitch

native oyster
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Didn't try that... my reason for posting is not, that I'm catched in a problem... I got a work around... but I hope, that those bugs will be fixed in near future... they are becoming more and more in the last releases... making the game a bit worse from time to time...

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I know how I can handle the situation, but such glitches come again and again... several times a day...

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Making the game less fun.

nova panther
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It was supposed to be fixed in last update

frosty bramble
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@nova panther Yes, well, I'm ALSO supposed to be on the beach in Cabo just now...THAT hasn't happened, either.

nova panther
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What?

frosty bramble
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As in, Scopely's promises tend to be as reliable as a politician's....unfortunately.

native oyster
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Is there a beta program for this game? Can I help you? I'm a software engineer myself... would do some testing for you...

nova panther
native oyster
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Where are they?

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Which country?

nova panther
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US or Spain

native oyster
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too far...

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IMHO, the game is badly tested...

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Messages, that are very old, appear again, after they formerly where marked as read...

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they appear as unread again

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Messages --> battle report in english(?)

prisma otter
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My profile id was lost , I reinstalled now I'm at lv 1 , my question is how can I contact my alliance ?

native oyster
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In alliance chat, normally, you can see the two last messages in main screen

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But some times, you only see the last one...

prisma otter
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My profile is missing , the reinstall hase starting the game as a newby .so how can I contact my original players alliance ?

keen surge
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@prisma otter assuming that you had properly linked your game with your phone's account, you'll want to go into the game settings and link your account in game. If this doesn't work or if you hadn't linked it properly previously you will have to contact customer support with details to try and recover your account.

prisma otter
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It was linked , the lat time this happened , scopely tech took a minute or two to fix , my concern is my station is undefended again , last time I was cleaned out and don't want that to happen again

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This has happened now twice like this , I think scopely techs did this because I ticked them off by trying to file a complaint about treatment of customers

keen surge
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@prisma otter I doubt it, it can happen. Go to settings in your game and make sure it's signed in. If it was linked properly it should confirm about which data to keep, and then you should be back to your regular game.

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Failing that you will need to contact CS, which could take several days to get sorted..

prisma otter
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How do I make sure it's signed in ?

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Order 2 chaos , your the man , thank you , that fixed me right up ,.again thank you

keen surge
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Awesome 👍 make sure you get a screenshot of your player ID too maybe, if you have any issues later that you can't resolve so easily it might help with making sure there looking at the right account.

tough junco
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Is there a mod online that could possible help me with the daily elite reward chips issue?

sick plume
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This is starting to get really old, i am sick of losing ships to the ios disconnects and you still have not fixed it !

thorn pagoda
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OMG @sick plume You too.....

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@orchid radishopley This is not an internet connection issue at our end !!!!!!

native oyster
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still the same problem that the game keeps crashing on an iOS system every half hour. when will this finally be solved properly? while you have allegedly solved 4 times. and tell you to save the game and install it again. it seems very much that it is just lazy men talking. other games continue to function properly except yours. maybe just hire a better IT guy who knows what he's doing

reef flax
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Half hour? I crash almost every 5 minutes sometimes...

thorn pagoda
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@native oyster It's not IOS only. Im Android.

hardy trench
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Half hour? I crash almost every 5 minutes sometimes...
@reef flax was the same thing with me but seems now it is a bit more stable... now my game crashes like 3-4 times an hour instead of 10-12 times an hour during the mega cube event

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i'm on ios btw

thorn pagoda
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Took that down. sorry all if i offended anyone

hardy trench
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i'm on ios btw
@hardy trench the game just crashed on my iphone as I was writing this using my mac LOL

glossy ingot
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Scopely, it's becoming a joke now. I log in. Start to do event. 2 faction ships killed. Ship freezes. Can't recall. Red hostile ship comes along and kills me. Lose connection . Restart again.
Check my internet speed. All good. Kids playing Xboxes without trouble. So before you say check your internet. It's done. Check your buggy servers. Put your hands in your pockets and buy better servers.

hard jolt
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Actually, given it is a mobile game, checking the internet is more on your device and also whether or not you have a decently strong wifi from device to router.

thorn pagoda
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Im currently using bluestacks on a high end gaming laptop with Ethernet.

glossy ingot
thorn pagoda
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Im getting similar speeds.

glossy ingot
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That shouldn't be a problem.

thorn pagoda
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game freezes across multiple devices for me. Phone Tablet and BlueStacks

hard jolt
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Not trying to sound like a Scopely Apologist, just saying the connection dropping part is more about your wifi signal.

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And the game itself is SUPER touchy about connection at times. Other game and game systems actually handle some blips a LOT better than this game.

glossy ingot
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It's not so much about the dropping. I can access the tab menus all ok. But when it comes to game play it a complete different matter

hard jolt
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As for the freezes - I know the game is pretty much crap. There have been several times I had it freeze/pause for a few seconds and playing it on a Galaxy Tab A tablet.

native oyster
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iOS problems for months still no fixes on the crashing. But I have an avatar!!! And a frame!!!!

glossy ingot
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I'm on android

native oyster
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Batman will tell you to contact support but they will not do anything

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@glossy ingot

hard jolt
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Or it literally takes forever.

glossy ingot
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Batman is on my server. He speaks mostly out of his rear end

hard jolt
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Took like almost a year before they fixed a mining node bug for some systems.

native oyster
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@glossy ingot what server # I'm on 35

glossy ingot
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193

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@native oyster

nova panther
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@thorn pagoda no refund talks

thorn pagoda
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Hey floppy how do we change servers.

hard jolt
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You can't change servers at the moment.

native oyster
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Refunds really?

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That's what you pick up on.?

glossy ingot
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That's Batman for ya

nova panther
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Wtf do you want me to do? I am not a Dev I am not a Scopely employee

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I am a volunteered player whose job is to keep channels according to rules

thorn pagoda
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So why are we not allowed to to discuss?

native oyster
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The other mods help recall ships

nova panther
lapis tundra
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@everyone this crap of people's sheilds dropping before expiration time is really getting old ! And really after people buy large packages !!!

thorn pagoda
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OK ill read.

nova panther
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No they dont. We are just players not employees or Devs @native oyster

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As I said contact support and they will recall your ship

hard jolt
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Actually, more like the Mods can pass on information. Whether or not it gets acted upon is not in their control.

native oyster
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Sierra uniform did he is listed as mod

nova panther
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She isnt a mod

glossy ingot
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@nova panther your on the same server as me. What's you game play like. Mine sucks

native oyster
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Then why is she listed as one

nova panther
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Ask from her

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@glossy ingot my game works fine

hard jolt
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Do you have kids playing X-Box too?

glossy ingot
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You must have fingers in the pies at scopely.

native oyster
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She recalled my ns earlier the first time this week

thorn pagoda
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I'm on same server as Floppy and Batman too There is a fundamental issue with the game if a number of users are having the same issue

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Read the rules, interesting that this is supposed to 'Stress Free' space to discuss. For me at least continual freezing and crashes especially after I have paid for packs is becoming a little stressful.

nova panther
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@native oyster then contact her again. I am a volunteered player and cant help you

thorn pagoda
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I have reported my issues to Scopely and their initial response was not satisfactory.

hard jolt
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I would also suggest not trying to use the in game chat - Which often causes a lot of freezing when going in and out of the game.

nova panther
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Yes it does but after hours of playing

hard jolt
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Or at least, not use it during times of criticality.

thorn pagoda
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Is there a Scopley employee monitoring this chat room?

hard jolt
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I have literally seen the game also kind of have issues showing proper event updates with barely a few hours of play.

thorn pagoda
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If not, I am simply wasting my time here.

nova panther
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Response will be same as CS

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No one can give you ETA on issues. All they can say is they are aware and working on it which is true

thorn pagoda
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They had the audacity to suggest that my device and connection were the issue. Pathetic in my opinion. I will be taking action that I deem appropriate

hard jolt
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To be honest, it literally takes months before anything gets fixed client wise.

thorn pagoda
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Night all

hard jolt
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Device issues - It is a possibility. Unless you were on a factory fresh, nothing else installed on it device, there is a chance other programs can interfere with your connection.

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Connection also is something they cannot control. And noting the fact that no one, except the people literally on the physical server has a direct connection to the servers themselves.

nova panther
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Most people dont understand how hard it is to fix stuff and they want it to be done right now which will never happen in any game

hard jolt
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Look at how the Internet is setup. If you know how to do a Traceroute, doesn't matter how fast your 'speed' of download/upload is on a test that 'finds the best server' out of hundreds if the speed test server you are connecting to is NOT the server you are having issues.

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Again - Not being an apologist for Scopely, but you have to be realistic in what people can and cannot do.

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Even Paid services, like Blizzard's game, they don't refund when they DO have a problem, and they are a subscription based service.

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And the only time they do comp people, is if it is a MASSIVE blunder on their end and it is usually just some game time. Actual money? Hell no.

glossy ingot
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You need to check out consumer rights. If a client is not providing its service that you paid money for. Then you have a right to claim back or compensation

native oyster
hard jolt
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You will find that most games have a EULA that cover them on this. And the fact that you did not pay for the client, the game is a Free to Play. So legally, they have an out for that. The services you pay for are 'additional' packs which you are receiving, how you handle the resources you get is on you.

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Again, not defending them, just pointing out that, legally, you don't really have a foot to stand on for that arguement.

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Even World of Warcraft, where you are LITERALLY paying a subscription to play the game... I have RARELY seen them do much in the way of compensation unless it was something along the lines of game time.

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Even when someone has had their account hacked, it takes literal MONTHS to fix it to a degree and you aren't guaranteed everything gets back.

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The data mining nodes of a ship sitting on a node that isn't there is a known issue

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You can hit those nodes to bump off the phantom ship and it won't pop your station shield.

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At the same time, ones where it says your ship is on that node - You can actually see your ship getting 'targeted for an attack' when someone else does the same to one of those bugged nodes and you aren't really getting attacked.

slender bane
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Vemet's captain ability doesn't appear to work when going against an enemy player using Yuki, as her shield damage doesn't trigger the ship's shields as being depleted once they hit 0

timber plover
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I’m not seeing any events at all this morning. The UI is blank and shows “No events are moment, check back later.”

rose wraith
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Ship tracking in the pvp systems is really messed up. Can’t attack a dang ship without my ship going crazy on its own, then get picked off while trying to get it under control.

timber plover
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Lack of events may have been connection issues interfering with downloading the events update and leaderboard results.

stiff mulch
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I thought the last update was supposed to fix the issue with the Join Now button in faction reputation. IT’S NOT FIXED

high goblet
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Scopely, you forgot to increase some rewards of independent officers packs, it is still the same...

nova panther
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Do you have ss of normal pack?@high goblet

high goblet
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only from fed ones 😒 but i was checking the independent (so from memory) and the UC not being increased made me tilt

nova panther
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Without ss of normal pack,dont think I can prove it to Devs. What level are you? Maybe someone else posted it in the past

high goblet
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OPS lvl 38

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look at the total of UC

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it is 420, the normal fed is 415

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i saw this pattern and remember it

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i remember the normal independent was 420 (+5 from the fed one) so not being increased made me tilt

nova panther
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Yeah that is weird

high goblet
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😉

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one thing more to add to my "list"

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i am not sure if the independent credits were increased, i just remember it was in the 4k range

solar ruin
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IPhone 6s running most current iOS. Still crashes and restarts multiple times per hour. Tried all fixes listed in your common fixes channel. After crash and restart, all PMs are gone. Any other suggestions?

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Besides get a new phone, pls. 😂😂😂

verbal vapor
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@solar ruin the more ram you have, the higher the chance it crashes later 👍

solar ruin
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So, I’m screwed?

exotic harness
#

Umm

stray sierra
#

Hi. Just got a new phone (Samsung S10 Lite) and I've noticed any missions I've put in archive don't stay there. Is it a bug? I've tried reloading the game, makes no difference. Cheers

hazy herald
#

will be nice that this totally wrong showing ship postions will be fixed..., special with this pvp event it is very bad...

grave stag
brave ice
#

@grave stag haven't you made the 40 key missions?

grave stag
#

Completed all available missions

brave ice
#

send a ticket

brazen crest
#

When my ship warps in and I try to move around the system, it visually stays in its original spot looking like it's going to warp. in this pvp event, this is really frustrating because I can't know where my ship actually is and strategize who to hit

hazy herald
#

My Talla won fight, but was destroyed after the fight..., no other Battlereports

#

why?

high goblet
#

@hazy herald normal, kumak as captain increase the stats of the crew during fights, when the fight is over, the stats go back to normal so all the bonus health you get from bonus stats vanish ^^ if you take lots of damage during the fight, more than the bonus health you got, at the end of the fight your health will go to 0 and you die ^^

hazy herald
#

mmh, crazy design... normally my ship should alive with same percent of HP, wich it has at the end of fight...

lime fox
#

Happens a lot...

silver dust
#

Levelling up Vemet uses an engineering class badge rather than the science class badge that it says it will cost.

tepid flame
#

@solar ruin I was in your exact circumstance last year. Had a 6s and crashing became more and more frequent as they added content. Upgraded my phone to an 11 pro max. And booya no more crashes. Definitely an issue with the amount of ram. With the 6s during quest events when systems would have 100+ people in one system, It would crash as soon as I entered the system. With the new phone i go weeks without crashing.

brazen crest
#

Interesting shield logo

hybrid lotus
#

Anyone finished Mudd mission but not register final awards from An Unlikely Partner. ?

crisp pumice
#

When Yuki ability depleted shield why doesn’t other officers who abilities work when shield is depleted work?

grave stag
#

Yes and I filed a ticket on it,

#

Answer to 19Goose

rough sky
#

looking at an armada battle log causes an infinite animation loop and you have to force close to do anything else. Normal ship vrs ship works fine.

orchid kindle
#

My game not responding

violet heart
#

since last patch or two, i find i am having to restart the app if I happen to be in game when dailies reset and/or new events reset to see them

torpid patio
#

Am I the only guy who doesn't have access to the store?

#

And who gets a 《 we're working on it 》answer from Scopely's team when reporting the bug in game?

copper rose
#

Finishing all the current quests completes the event but does not reward the prizes bc it doesn't register all the points

#

I'd post a pic but discord crashes. Double fail

brazen crest
#

@copper rose could you clarify a bit? I'm not sure I understand your statement. I'm sorry about the crashing discord, that must be a bit annoying.

copper rose
#

Np. There have actually been several reports above about this. When you complete all the quests for current arch, the event rewarding you for the quests doesn't complete

#

@brazen crest unlikely partnership event

regal juniper
brazen crest
#

Ohh yeah

#

I haven't come accross that error but that's frustrating

past oak
#

How do I find what server I'm on.

copper rose
#

Thanks. I'm not alone

cerulean ether
#

Please fix the graphics. Please. My OCD is killing me

brazen crest
#

@past oak destroy 2 ships, try to repair one while the other is repairing, the server will be shown on one of the corners of the error message

regal juniper
#

@copper rose yes because event was geared at lvl 28 start. But to do missions in time you needed ops 30 at start of event day 1

copper rose
#

I was ops 30

brazen crest
#

Well they don't have to be destroyed, just dammaged

regal juniper
#

Then you missed completing some events

#

I was lvl 20 at start and those are my points.

copper rose
#

I completed all events and all quests. That pic isn't even mine. I'm just one of many

#

Id upload my screen but discord crashes

#

The pic says the event was completed

regal juniper
#

Yes you had basicly 12 hrs to do it, and if you were working etc... Then you couldn't do it.

copper rose
#

The event isn't even done yet for everyone else

#

I think we are taking different problems

#

@brazen crest any info?

brazen crest
#

I've got nothing sorry

copper rose
#

Ok. I'll report to scopely

brazen crest
#

It just seems like a miscalculation on the developers lol

#

They should get back within 24-48 hours depending on business days

regal juniper
#

That mission event should have lasted 12hrs longer.

fierce elm
stone path
#

When game developer decided to remove botany bay blueprint from augment store... Their should be a way to get them.

I completely all the mission got 30 remaining 12 from augment store then... They removed it... Now am left with 42 can't build botany bay

raven crag
#

Even before the server merge, there are still not enough nodes for mining G3 resources

worthy juniper
#

Thanks. I'm not alone
@copper rose same here... I don’t know that the event ended 😡

wheat cradle
#

Anyone else encounter an error where hitting Recall just puts your ship in the middle of a system (not even your home one)?
I've done 3 cleared locals and 2 reinstalls now and no fix

distant tartan
#

I am having issues getting on the game. It keeps crashing and it took me 20 tries to get a peace shield up..

echo sky
#

The events are nice but could the team focus on the bugs- game crashes far more frequently\ miners that are recalled and seem to drift off screen\ ship arrives in system and looks like it is warping constantly\ just lost my ship in hostile system due to crash - the game should have generated enough revenue by now to spend on a competent programmer and fix these issues- none of this is anything new

frosty bramble
#

@echo sky Why...yes. Yes, exactly. Know, Scopely, that I REFUSE to spend another red cent on this game until you fix this buggy mess. With the amount of employees you have, there is NO excuse for this. None.

#

I give you one week. Fix this crap, or fully expect to receive a VERY negative review on social media. Enough is enough.

native oyster
#

@frosty bramble Batman will purge this

nova panther
#

🤔

#

Wtf? You have a problem with me you can pm me instead of spreading false info in here. As long as it is within rules I wont do anything @native oyster

frosty bramble
#

I'm sorry if I am inpolitic, but I hae spent money on this game, and it seems reasonable to expect a quality product in return.

nova panther
native oyster
#

Now look who's breaking the rules. Time to replace a tank

nova panther
frosty bramble
#

@nova panther As an aside, is your avatar from the WB Batman computer games, or another source?

#

Personally, I prefer Batman TAS. It was truer to canon.

nova panther
#

It is from Dark Knight movie😅

frosty bramble
#

Ah yes.

distant tartan
#

4 hours later and I still can’t get into the game

nova panther
#

@distant tartan details please

languid hamlet
#

I will say I do enjoy the huge mining bonus added to the Botany Bays but the nodes being reduced to 10-100 only per node is a bit of a hassle. Yes keep the amount of data nodes in the systems the same but a plan to have them recycle at much larger numbers (amounts) would be much appreciated across all members of the game.

terse canopy
#

Dear developers server #EC 164 BRD Alliance takes under itself the whole systems and does not give in them ! What kind of things have gone wrong and there is no control just on them. The alliance is brazenly twisted on experience and development with the help of stringent programs and starts just brazen on the server.

#

There's just nothing you can't do.

copper rose
#

@worthy juniper event hasn't ended. You just finished it

nova panther
#

@copper rose event ended yesterday

#

23 hours ago

frosty bramble
#

Is there any setting I can make to my wifi connection or other settings on my PC to stop the constant problems staying connected to your servers?

#

BRB, the game is now seriously malfunctioning, at least in my case. Attack sounds are not playing, and when attacking ships, the countdown doens't appear and the ship doesn't disappear when deestroyed. Will reinstall game.

amber vapor
#

I got enough points to get these rewards but I never got them given to me. Plz help.

near current
#

you must have... as you've collected the prizes...

#

i would check your inventory, if you def didn't get them, then your only option is to contact customer support

amber vapor
#

They don’t help very well

#

This is why I reported it this is the bug channel

amber vapor
near current
#

@amber vapor you pick up the mission from the gifts section

amber vapor
#

I guess if it was there lol

rain seal
#

Did a localization cache clear and a reinstall. Didnt fix it

#

Im on ios

#

Any thoughts / ideas?

meager drum
#

Drugs ?

keen surge
#

@past wharf it does.

  1. the increases don't show for officer abilities in the logs like that.
  2. I'm pretty sure it's a 20% increase of the ability and is much less than people expect, do 40% becomes 48%.
  3. Moreau is actually bugged with her Officer ability and how the percentage works..
nova panther
#

Yeah

past wharf
#

Okay. Thank you

nova panther
#

@rain seal reinstall? But that usually gets fixed by a restart 🤔. Hmm

regal juniper
#

With number of kill events today has been laggiest day yet but it was expected. Swarm Sunday with battle for glory, Aug hostiles and pvp event not really a surprise.

Surprise was servers didn't go down
So all in all high load day and servers running hot but up.

bronze badge
#

Ok so I threw up a 7Day peace shield 4 days ago and I log in tonight to find my station drained and all my rss gone wtf???

bronze badge
#

Haha they took that down fast so I know they are monitoring the chat

noble moss
#

Just a volunteer mod, not a Scopely employee

bronze badge
#

But no answers for me

noble moss
#

You have to submit the shield issue to Customer Support.

bronze badge
#

I work too hard for my money to lose it like that!!!

#

Ok so how do I contact customer support?

noble moss
#

That does suck. And I encourage you to submit a ticket, especially if you have screenshots.

#

I wish I could help, but volunteer, so no power other than to direct you to the proper place.

distant tartan
#

@nova panther this morning my game wouldn’t load properly. It would login then crash and kept doing that for 5 hrs. I did a restart and nothing.

rain seal
#

@nova panther reinstall didnt fix it :(. Its unplayable for me as screen keeps flickering and all too bright colors

#

Its weird that is just happened. Without any updates

idle solstice
#

Hmmmmm, I took my miner off an Ore Node and it didnt count at all toward my daily's. Ive restarted the game but it never updated. This was about 17 minutes past the reset of the daily's

crisp gyro
#

I recalled my ship and it never reached my station so I could repair but it says its docked. Can’t repair. Can’t recall. Can’t take it out to any system.

tulip plinth
#

I can’t even move change miner after resetting the node due to bug 😤

crisp gyro
#

I have cleared localization three times, restarted game at least five and restarted device, all to no avail.

hardy trench
#

My game went bananas abt 12 hours ago 😦
@rain seal Lol lv 4000, with 500 drydocks

keen surge
heady lava
#

How am I supposed to defend my base when I can't even log into the game? It freezes up even after MULTIPLE uninstall/reinstall attempts!!!!!!!!!!!
Get this FIXED

#

The game is sending late alerts all at once bit not allowing me to log in...

#

Even force stop & clear data are not working!!!!!!!!!!!!!!!

lethal plank
#

How do you contact customer support?

keen surge
crisp gyro
#

@keen surge Yep sent all the screenshots in at 7:00 last night. Waiting to hear

worn oriole
#

iOS user here, it’s the 2718426 time the game crashes the exact moment I open a recruit box. I have no idea what I got and if I got a lucky pull or not. It’s becoming unbearable and it’s a bit unfair to us

broken epoch
#

STILL WAITING FOR MY SHIELDS 😠 😠

#

If my alliance loses 1st place in event as a result of this, how will that be resolved?

broken epoch
#

7 hours after 2nd issue raised on help, still no response and event is nearly over. We lose first because of this error, which you have said you are aware of. If you know it is an issue and are presented with evidence to prove, like I did, why have you not just given me the credit of trophies and then investigate what went wrong. If I supplied no evidence, then I understand the need to investigate first. This is really not good and explains why our server has gone very quiet......

ripe bluff
#

4weeks no Help of scopely

#

Scopely💩 💩 💩 💩 💩

delicate palm
#

New thing besides all the sudden reboots, interface freezes, i now had my armada cancelled because the game thought i was outside while i was clearly inside, pretty sure customer support will deny all facts... but lers hope for the better

dense pumice
#

Killed assimilated ferengi. Screenshot shows reward but nothing in inventory and nothing showing in Rare Refinery 😡😡😡😡

pulsar mist
#

@dense pumice It's in your ships inventory. When it returns to your base, you'll have it. (Provided nobody takes it from you!)

dense pumice
#

Doh! My bad🖖

past oak
#

Can anyone help me find what server I'm on, on star trek fleet command. Unable to find server name.

earnest crest
#

Ok for the third time in a row the “Power creep” daily is not working when a station improvement has been completed!

keen surge
#

@earnest crest is it a defense platform or dock? Upgrades exterior to your station generally will not count for the daily task.

earnest crest
#

Then why doesn’t it say that? The statement just says “gain power by completing research or upgrading your station. Doesn’t say upgrading the inside of the station! And since it has counted in the past I wonder why it’s particular now?

nova panther
#

Scopely doesnt consider outside of your base as station

keen surge
#

@earnest crest it's been a thing since I started playing 18 months ago, so not sure why it's counted for you previously 🤷‍♂️ unless you're mistaken.

nova panther
#

Nope. It never counted

sweet crypt
#

It's always been a stuuuuupid rationalization

#

The dock is outside your base. Technically farther than the defense platform

#

They just fuucked up and never wanted to admit it

#

For God sakes the Enterprise is still armed with disruptors

#

Did they ever correct the weapon description for the Sally's main gun?

earnest crest
#

Thanks for nothing which is what scopely is best at.

sweet crypt
#

Hey at least defense platforms count in the ranked station events

#

Ask scopely why it counts there and not the daily?

#

Umm because...reasons

keen surge
#

The grade 3 enterprise is still described as a grade 4 ship 😜

zenith mural
#

After completed events there isn’t enough battle pass point to complete the full amount for the event.

tepid flame
#

There are still 11 days on battlepass event. It’s not over yet

hollow arch
#

back again to report that my sally is still doing 0 damage crits in base attacks...oh yeah fix marcus too

#

💩

plush epoch
#

When you get 100% critical hits that do 0 damage and lose to a ship 1/4 the size of your ship 😍

simple carbon
#

Getting complaints more and more about premature shield lowering and getting raided. Scopley needs to investigate more. Most players dont have SS's b/c they dont expect this to happen

hollow arch
#

@plush epoch my crit %is 200% from research actually

plush epoch
#

I know, it's a glitch for people, le over level 45 if I remember correctly

hollow arch
#

im lvl 40..it only happens when i have a crit boost officer on bridge..khan,gork

plush epoch
#

Hmmm, so I heard wrong, my guess would be related to prime critical hits

hollow arch
#

i think so too,i just recently did the research for space resistance and crit damage about 2 weeks ago.thats when it started

#

i can still use bones kirk spock or kirk spock and faction officer but it slows me down when khan cant be used effectively

#

faction damage officer*

#

@plush epoch thanks for your feedback.cs is always deny deny deny that theres anything wrong with the game.it drives me bat s**t crazy

stray blaze
#

Hi! I don’t have Ultra Independent Recruite Pack in the shop, only Klingon, Romulan and Federation. Another players have it. How can I solve the problem?

icy gazelle
#

@stray blaze what is your Ops level?

stray blaze
#

@stray blaze what is your Ops level?
@icy gazelle lvl39

steady ingot
#

Hi, I just been destroyed with 200k ship cargo, my opponent got only 74k cargo bay. but I lost all resources.

If I will be destroyed by hostile - all my cargo bay will return with my ship

#

So result is not equal for same action. what result is correct?

icy gazelle
#

@stray blaze I just checked with a 39 on my server and they have it, so must be your unique issue, have you raised the issue with customer support?

stray blaze
#

@icy gazelle Yes, I sent a question to customer support but received no answer yet.

icy gazelle
#

It can take 24-72hrs to get a response, let me know what they say 👍

stray blaze
#

Yes, of course, thank you very much!

keen surge
#

@steady ingot you keep the cargo when destroyed in PvE, you lose it when destroyed in PvP. It's actually not entirely uncommon to have different mechanics for PvP vs PvE like that, but it's not explained in this game.

delicate palm
#

Where are the epic armadas to? All disappeared, reported one bugged, but the absolute crap support of scopely didnt even bother to answer and just robotted the standards out.

#

Qualitu of the game i getting worse and instead if working on it and do decent customer support the alienate players

swift stone
#

Hello, somehow I just lost all my game progress.

#

I really need some help

#

Username is Daikô

brave ice
#

@delicate palm on my server is the jelly event @ the moment. that's the reason we have no epic armada right now. maybe it's the reason fir you too

#

@swift stone haven't you linked with your store?

delicate palm
#

first time this happened, and there is been more than one jelly event already

keen surge
#

Epic Armadas have a long cool down as I understand, so if someone is doing them you could have a hard time finding them for a bit.
And I think that's the ascension event, that one requires you to do an epic Armadas to get the keys. The jellyfish event is just a spend event 😴

brave ice
#

you have to make rare/epic armadas in the jelly event. a member of my ally makes it right now

keen surge
#

Oh yeah, there's a spend directives in there too 👍

terse canopy
#

Sell at the D'Vor store🖖

lyric jewel
#

Bug report: I've noticed that when you attack a ship (reds for example) the EXP that pops up isn't the experience for the ship you're fighting but for your last battle instead. That's also why your first fight won't have any EXP pop up.

hidden grove
#

Bug report:
Using scotty, pike and Moreau to bring two separate ships up to warp 39. Will not allow travel to warp 39 or even 38 systems , but will allow NS to go to those same systems.

worn oriole
#

@hidden grove both ships are warp 39 without Pike?

hidden grove
#

Just keeps saying invalid warp path even though there is no red highlighted path and shows that warp on ships is high enough

#

No, only with scotty and pike

worn oriole
#

They’re 38 with only Scotty, right ?

hidden grove
#

I believe so. But tried going to 38 warp systems as well

#

Going to go check what they are with just scotty

#

@worn oriole Without pike but with scotty my legionary and vidar are 37 warp. Put pike as captain and it goes up 2 more. Is pikes ability’s still messed up?

#

And actually if you take moreau off the bridge, but leave pike as cap and scotty it is 38 warp. Moreau adds that 2nd warp pt

icy gazelle
#

Pike only works on combat abilities, it's a visual bug that the app client adds stuff like warp range/speed or cargo

hidden grove
#

Awwwww damn. Well that sucks. Was all excited that i could get a couple bigger ships into systems that have mission bosses i need to beat, but cant with just the NS.

#

Thank you for clarifying that for me. I was starting to go crazy trying to figure out why it would not work, even uninstalled and installed game . 😂😫

supple yarrow
#

X:507 y:-458. Bug on peux pas minée

#

Ok c est réparé désolé

void pulsar
#

Can't select the ore node I'm mining in kaisu. Can select a 2* gas node though, so that's something.

sleek fern
brave ice
#

open any window and it is done

native oyster
#

<@&509691205798592532> I need a pm please

vague jacinth
#

Just lost 13 loot chests because the game bounced

vague jacinth
nova panther
#

Looks like you didnt do a lot of events🤔

vague jacinth
#

After destroying 10 pr more ships about level 28, i am still 100 pts away from the nexr reward

torpid patio
#

Everyday post dailies reset there are a few lag hours where I have to like reboot the app for every single action I take.

hardy trench
#

Everyday post dailies reset there are a few lag hours where I have to like reboot the app for every single action I take.
@torpid patio Same here

#

Also, one of the old bugs is back.... When you re install the app, during the first launch, it does not any touch inputs on ios... It went away during borg events but it is back now...

#

But it is only an issue for the first launch so not much of an issue...

#

Moreover, it would be nice if we had a refresh button in all tabs... sometimes the events, dailies, or refinery and all do not show up.... The fix that CS gives is restart the app.... but login takes too much time.... sometimes the progress bar simply gets stuck at 76% and does not progress... for 10-15 minutes

#

We need a fix where we don't need to restart

nova panther
#

My game usually restarts in 1 min(2min at max)🤔

hardy trench
#

My game usually restarts in 1 min(2min at max)🤔
@nova panther I have also noticed that the login time varries as well as the lag

nova panther
#

Probably it depends on how much ram/memory your device has

hardy trench
#

I mean my region is GMT +5:30, and I'm from APAC server.... I have noticed that usually in the evenings, around 5pm and up till 9 or 10 pm ish, the game becomes too laggy and the time to log in jumps to 10 mins

#

Probably it depends on how much ram/memory your device has
@nova panther I'm on iphone 8 and it has one of the fastest processors

#

And I close all background apps too

#

One possible explanation is that maybe there are too many players online?

nova panther
#

Maybe🤔

#

Is it a new server?

hardy trench
#

And moreover My server is already full ( Because my friends who I asked to start playing the game cannot join my server)

#

I'm from Server 195

#

It has been up for over a year and a half I guess?

nova panther
#

Yeah that can be why you experience more lag compared to me. I am in 193 and we have like 1.5-2k actives,no where near full

hardy trench
#

A simple refresh button, maybe at a corner, which refreshes only the tab you are looking at.... it would be quite helpful and save so much time

nova panther
#

I am not a tech guy so not sure if it is possible or not,but put it into #💭-suggestions

royal lily
#

Every 3rd time or so I open an officer crate it kicks me out of game meaning I get nothing has happened to me nearly 100 times now very frustrating

near current
#

if login takes more than a min for me, i just restart the app lol, generally fixes it, my login normally doesn't take more than 15 seconds

#

@royal lily you don't get "nothing", you get everything that was in the crate, but you just don't see the sumary

#

but sounds pretty annoying either way

royal lily
#

Never seem to notice a change after them but will try and have a better look next time to see if I can notice a difference

near current
#

i mean, you're not likely to notice a change as it's usually only going to be a handful of shards spread over your entire set of officers

#

but any time you open a chest, that's done server side, not client side, so you don't loose anything

royal lily
#

Ok thank you

heady lava
#

Wtf... I still can't log in from my phone!!!!

royal turret
#

Y is that blenking ?it u has not dun that befor ?

vague jacinth
nova panther
#

@vague jacinth what level are you? You need to finish event by killing hostiles level X(can be seen what level in event description) you are probably killing too low lvls which doesnt give any points

vague jacinth
#

I am on level 24. I destroyed about a dozen level 30 and 29 ships yesterday and still was 100 points away from the next reward.

keen surge
#

At ops level 37 I am still supposed to earn points hitting hostiles as low as level 4 🤫

nova panther
#

You need to kill a lot of hostiles to finish solo event. Can you send an ss of that solo event?

#

@keen surge yeah but too low points

vague jacinth
keen surge
#

@vague jacinth kill more, the hostile hunt event is increasing score which awards the tokens.

#

710 points to go for next rewards, before was 1420

nova panther
#

What Order said

#

But be fast only an hour left for event to end

#

Also kill higher level if you can

#

Higher level -> the faster you finish solo event

vague jacinth
#

Last night it said there were 4 hours left in the event.

keen surge
#

They're daily events to award points in the battlepass.

nova panther
#

I need to go,Order can help you if you need anything

keen surge
#

Click view in the hostile hunt event. Each milestone awards battlepass event points. See how much you have left to do and check the points values for hostiles killed, then get killing before it ends and a new event starts for tomorrow 😬 @vague jacinth

#

And order has to go to sleep, if you're unsure still you have like 10 minutes to tell me 😅

vague jacinth
#

I think I understand what’s going on now. It would be nice if there was a play book on all of this instead figuring it out by trial and error. Get some rest. Thanks for the assist.

royal turret
#

Right after I set it thay did snd it jumped to befor i set mine thsts not right at all

hard jolt
#

New Android Client update has not resolved the Events not showing up - Still have to restart client in order to see new events.

acoustic oxide
hardy trench
#

👌😂
@acoustic oxide You gotta kill feds twice?

nova panther
#

No it is just translation issue

tidal ermine
#

I can’t log into game, game won’t load after crashing

#

Plz help

dull umbra
#

I found a problem after the merge I’ll show you what I mean

#

These are supposed be 49 they are 55 is in here now to

#

Or have you change the game again

dim niche
#

is this "armada-not-showing-already-started" bug still active?
all those nice directives gone again

worn oriole
#

Bug showing my alliance teammate’s ship out of the mine, but at the same time showing the mine occupied by her. However the mine was bugged as she wasn’t mining it (check mine rss between the two screenshots). Only solution was to warp the ship to another system, to which the mine reset and showed 18’000.

#

Forgot to mention it, but she couldn’t get back in the mine

cerulean lodge
#

Bug causing completed buildings sometimes not to count toward the Power Creep daily. Note how I've completed the building daily (with a turret upgrade, in fact) but am 0/500 toward power creep. This happens fairly often, but only with buildings, not research.

keen surge
#

@cerulean lodge it's always a defense platform. They do not count for the daily task. Seems that it is by design, but no real idea on the reasoning behind it.

steady rivet
#

The ships getting stuck is beyond ridiculous right now

nova panther
#

I get stuck in battle time to time but it isnt that bad

gritty cloud
nova panther
#

Nah that means you are dangerous to yourself 👀

gritty cloud
#

Busted 😂

steady rivet
#

5150 lol

chilly violet
#

Ok I have a bug that wired every now and then the game kicks me onto the report player page then it kicks me out of the game

#

I am not in chat and I have no problem with the player the page has on the report this has happen to me at least three Times this week it’s also happen to me last week I can not scram shot the problem because it happens to fast

true steppe
#

Lag is unbearable atm...

peak geyser
#

Вы зачем русского локализатора Васю спаиваете он двоит уже. Прекращайте!

royal magnet
#

I guess its only an translation error / copy & paste

fallow socket
#

there are so many mistakes and stupid things in the russian version that it’s impossible to use ... even the skills of the officers are different...

ancient kelp
#

Base shields that overlap are broken. I reset a shield with one hour left last night around 10:20pm with a new 12 hour shield. I had a notification that the shield dropped at 11:23pm last night And the 12 hour shield I used was back in my inventory.

mild pagoda
#

After setting a shield, it is best ot log out and log back in to make sure it took.

#

Also, after doing so I would take a ss showing the shield being active, in the event it drops, as that is the only shot you have at getting rss back if it drops and you are vaulted.

ancient kelp
#

This sounds an awful lot like “we know there’s a problem, but can’t or won’t acknowledge it, so here are extra steps you need to do to cover for us unless you want to lose resources.”...... message received.

mild pagoda
#

It is just my advice.

ancient kelp
#

I get it, you are just a moderator. I have no beef with you.

mild pagoda
#

👍

strong ermine
#

I'm pretty sure they know it's an issue, but they probably believe it's an issue that does not affect many people. The more people take SS and report it, the better. They'll know it's a larger issue and will work on it.

#

So it's less of a "we know there’s a problem, but can’t or won’t acknowledge it" and more "we don't know it's that big of a problem"

fossil jungle
#

When is the next bonus refinery?

sage flint
#

★ I used a translator because I have poor English skills, so please understand even if the context is strange.

I want a fair reward because I have a problem with event compensation.

APAC-198 // m67846e04d3

  1. The first single event was completed, but the final step of the score (10+25+45+95=175) was missed by 95 points;
    Only 80 points are recorded for alliance events

  2. First-round inquiries on the use of the customer center and cafe posts on the official website of Korea

  3. The final score of the alliance is 255 points (80+175) after completing all single events on the second day.

  4. Rewards for second place after completing the alliance event

  5. The score of first place 15440 points, second place 15358 points, and the difference of 82 points;
    If the score missing from the first bug was reflected normally
    Should have been the top ally

  6. In the first inquiry, the second inquiry is proceeded by stating the missing ID and additional details.

  7. The test results based on the contents of inquiries show that errors that do not reflect event points intermittently have been confirmed

  8. The bug has been confirmed, but it is already an event that has been terminated, so it is difficult to make a fair compensation. Exceptionally, 100 goldtropy are paid individually.

  • Inconvenient bugs in the game, uncomfortable user interfaces are tolerated and a lot of charges are being charged, if you can not get the right compensation from the bug
    What do I believe in and charge?

  • I want to receive the rightful compensation that I have not received due to the bug with all my allies.

ripe bluff
#

Seit 1Monat keine Hilfe von scopely💩 💩 💩 💩 💩 💩

strong ermine
#

did you e-mail them? Every time I have I've gotten a response within a few days

#

if so, maybe a mod can help you escalate it

ripe bluff
#

Everyday a Mail. Our Team works a problem

#

Scopely 🤮 🤮 🤮

strong ermine
#

<@&509691205798592532>

daring dirge
#

Ship d is not on node. This occurs frequently on data mining, maybe a result of messaging being stacked. Can be cleared if ship d gets destroyed or returns to base

hard jolt
#

Actually, it can also be cleared when a non-alliance player 'attacks' the node.

#

Which also gives you an 'attack' warning temporarily for that ship.

#

But does not drop the attacking player's shield and resets the node to be used.

#

Events not getting rewarded/reset on daily timer unless restarting client - Even on clients that have been restarted an hour or two earlier.

#

Been that way since the Outlaws Patch. Most recent update at least fixed the Daily Goals issue not updating without resetting, but the Daily Events still has the bug.

grave stag
#

did Scopely change the warp range of the BB? I cannot mine Yarda anyone more.

#

every system now requires warp range 38 when using a BB.

#

9never mind.

hardy trench
#

It is because of base at higher level but I wish this issue was addressed... I'm at a point where all my ships and miners can hit warp 40 but event ships hold be back from moving my base to a higher warp range system because of those ships' warp ranges, like BB

#

We do have a research for increasing warp range at the end of galaxy tab, but it requires ops 40

#

Why lock that research behind such a high requirement?

brave ice
#

because you need it for deep space. not before. a saladin t7 has warp 55. with it you come nearly in every low system

trim frost
#

Can you fix the Research event - SMS milestones for level 21? Usually on lvl 21, research takes about 10k dilithium, no 3* rss needed. So first milestone on 120k means to spend more than 120k dilithium, speed up 12 researches, to get 1 uc crystal and 64k tritanium? Funny 😉

native oyster
#

Tonight Faction hunt is painful... hostiles disappear, targets lost, ghost ships...is this happening only to me?

near current
#

@native oyster all i know is it's fine for me beelieShrug

regal juniper
#

@trim frost you have choice to do or not do. If you feel the rewards not good don't do it. I am also at 21.and that and refinery are bad but was same when first got refinery. And with 2 star mats at start.
It's the mechanic.
I've basicly realised if a research finishes and I get rewards it's a bonus reward.
Treat it as such.

wicked pilot
#

This is one of the 2 known crit hit bugs against stations right:

#

No ships docked

daring rampart
#

Good evening, I'm having a problem where one of my ships seems to be completely stuck in Ilmatar but not. Attempting to warp home will make it act like it goes but after reaching the home system it resets. Trying to travel in system gets : This ship can't set course in it's current state. Fleet allies have said the ship isn't in the system actually

#

This has gone on now for over half an hour. It is on Server 14

keen surge
daring rampart
#

Thank you. I just have done that. I appreciate your response!

hardy trench
#

because you need it for deep space. not before. a saladin t7 has warp 55. with it you come nearly in every low system
@brave ice But that research is the only way we can get a higher warp range from event ships like BB

native oyster
#

This is the result of landing on a zero node with almost a full cargo and end up attacking a ship on thr other side the map costing me a 12hr shield and 160k data! Waiting on CS response

trim frost
#

@regal juniper Thx for your opionion. It is not a question about if you want to do it, but if you can do it. If I do all the researches on lvl 21 at once, I probably won't be able to reach 3rd milestone of Research Event - SMS. Other events like Station, ship or officers are achievable (you can fully complete them on lvl 21), but on Research event - SMS, you are never even close to do milestone 1. So this event is useless.
I can post the ship upgrade - SMS for comparison. In ship event, you can finish it completely with 1 ship upgrade, if you decide to spend it.

regal juniper
#

Oh those events, never see them on new servers.

#

But if you look at pts for using uncommon and rare mats may help. Reference primes, unc and rare mats can be obtained over time in scrapyard.

turbid magnet
#

Is Marcus still bugged and giving Armor Piercing instead of Shield Piercing ?

hardy trench
#

The Decoded data mines have been tweaked? they seem to be around 10% slower... during last event my BB was able to do over 1 million data per hour.... now it has dropped down to 960K an hour... I remember that clearly because last time I did data miner research to gain 1M data per hour... Scopely just silently nerfed BB? We asked for bigger Mines... Not Slower BB

terse canopy
#

Why the developers turn a blind eye to the take-down game, the game of alliance cheat, a sharp jump in development, baggage in the invisibility, and much more. #164 SERVER Welcome to the world of cheaters and hacking game Alliance BRD

mild pagoda
#

@terse canopy how are they cheating?

nova panther
#

If you have proof then contact support and share it with them

tepid flame
#

@hardy trench as far as I can tell they didn’t change. I got the exact same mining speed as last time. Are you absolutely sure your crew is identical to last time.

nova panther
#

Accusing people without proof will give you nothing

mild pagoda
#

they are prob hitting miners as some consider that cheating 😆

strong ermine
#

I've had people tell me that they are reporting me to Scopely for breaking RoE and one guy even told me once that Scopely was going to start banning people that broke RoE

regal juniper
#

You do not always get what you ask for, but you can now do more in 10s than you could in 7 seconds.

#

Roe is not anything to do with the game, roe is player based not game based.

strong ermine
#

Yes, I realize that, that was my point since someone was talking about cheating without any sort of evidence. There are people out there that think RoE is a legit game mechanic and it's obviously not.

viscid snow
#

Faction event automatically activated again.... fourth time since last week...not cool when your working on a specific faction

native oyster
#

We're having a lively discussion on my server currently on the customer service ticket screenshots of you admitting that shields are active during the period of people being raided and lose all their resources but your refusal to return those resources and just giving them a new shield. Like that somehow fixes the shield glitch that causes the timers to lose hours unexpectedly for some people, especially the 12 hour timer you introduced.

Don't see the irony in you admitting by returning the shield to the customer but not their resources? I do. I see it. You are all very aware of this glitch plastered all over reddit but refuse to fix it for over a month.

robust flame
#

No clue what caused it but my station's in stable warp

low ferry
#

caught a pic of your base mid relocation 😄

wicked pilot
#

lolol

#

red matter explosion

terse canopy
#

@terse canopy how are they cheating?
@mild pagoda You're really pretending and you don't see that players are hacking into the game, baggage, and more. On the server, the alliance was just using the trick of gold and other machinations. I don't think every other evil donator is there. Initially, there was a sharp jump in ships and development, half of them still use everyday life for mining.

#

they are prob hitting miners as some consider that cheating 😆
@mild pagoda Well, what you're writing here is that the whole alliance used different holes in the game, and you're making fun of it.

jade mulch
fallen sonnet
fierce elm
#

All three faction daily events gave rewards again today and I only joined the Romulan event

mild pagoda
#

@fierce elm quit complaining! I see you and you 20 bb and stuff 🤣🤣🤣🤣

#

@terse canopy what specifically are they doing to cheat. Your post makes no sense

fierce elm
#

Lol, it's just so inconsistent... Happens every few days

mild pagoda
#

Yea. Did it to me when I was close to locking rom. Set me back 50k rom Rep

#

It has been reported.

#

@terse canopy what gold trick? You need to be specific

#

@fierce elm I need you to send me some of your badges and ent bps

fierce elm
#

When is the trade feature coming? I have spares...

mild pagoda
#

God I wish

fierce elm
#

It was in a Q&A a while back, so eventually

mild pagoda
#

It’s been discussed but no timetable

fierce elm
#

"Coming Soon"

mild pagoda
#

Lol

native oyster
#

When do I get my mission keys back, which are gone since an error message on Wednesday, when trying to use them in gifts section?

mild pagoda
#

@native oyster you need to file a ticket with CS

native oyster
#

@mild pagoda I did it twice!

modest ibex
shy void
#

<@&509691205798592532> Is there any update from the Devs on when the data node locking bug is going to be fixed???

mild pagoda
#

@native oyster can you send me a pm detailing issue with screenshots?

young bronze
#

@shy void one day after the end of Augment events.

mild pagoda
#

🤣 @young bronze

shy void
#

@young bronze not sure if that’s a joke or if you’re just saying they have a fix to be deployed in the next app update. In any case I’m boycotting data mining until that bug is fixed and I hope everyone else will join me.

young bronze
#

If a node is stuck, sometime just needs to "attack" it. That will clear the node, but won't drop the persons shield because there is no ship to attack

#

It is what it is.

shy void
#

I’m well aware of the work around but it’s BS and they need to fix it ASAP. 😁

nova panther
#

It is just server lag

#

It doesnt happen when there is no event 99.9% of the time since there is only a few people in Augment outside events

#

I dont think there is a way to fix it outside upgrading servers which would cost a lot of money but I am just guessing and I don't have that much tech info

shy void
#

The lag comes from the fact that the nodes are being reset every few seconds I’m sure so the fix is make the nodes large again, side benefit is both sources of player annoyance are removed.

mild pagoda
#

Hush bats! Do not use facts on us! We want to be outraged!

#

Ahhhhhhh!!!

native oyster
#

The game platform is very unstable, the worse area is augmented space amount of node with registered ship on but completely clear, tonight it’s allowing to attack my own alliance ship. Personally had my same ship on three nodes.
Not server lag

nova panther
#

The lag comes from the fact that the nodes are being reset every few seconds I’m sure so the fix is make the nodes large again, side benefit is both sources of player annoyance are removed.
@shy void yes they can do that but that is against the reason they made nodes this way. ACTIVE mining

mild pagoda
#

Some instability is related to the device you play on

shy void
#

No one likes active mining so....

nova panther
#

Some people actually likes it(including me)

#

I cant give you exact amount because we dont have access to that info but if it was unliked by many there would be some change. Soo 🤷‍♂️

shy void
#

You like it even though it means you have to deal with getting locked off the node every few minutes?

mild pagoda
#

I love the node change. Just wish it was same for para trit and dil

nova panther
#

I like it because it is soo much easier to hunt oc now. Can steal 500k in a few mins

#

Why mine when you can steal😛

#

Events I dont care about because rewards are crap

shy void
#

How much easier would that be if the node was 300k though? Active mining means the person is sitting there watching and can run away when they see they’re being targeted. Large node means they don’t pay attention. lol

#

The speed increase is great but the tiny nodes are stupid.

nova panther
#

Exactly I can steal it while they are watching!

#

Makes it so much more interesting

#

And sometimes there is a few PvP battles😈

shy void
#

😂 well we are obviously playing on different servers. The only thing these buggy nodes have done on my server is make people from different alliances work together to clear the nodes for each other so we can both get the data we need to complete the event.

nova panther
shy void
#

Happy Birthday @nova panther!

nova panther
#

🍻

slate spire
#

I was attacked in Narendra by an assassin ship. My log says it was a victory but it destroyed my ship! My Horizon is 398K & the assassin ship is 104K. How is this possible & when did assassin ships come into play? It cost me resources to repair my ship

#

What is going on?

ivory lake
#

over the last few days ive had my base hit while my bubble still reads at 10 minutes, yet the attacking ships penetrate my bubble and destroy the ships that are docked there. this has happened at least 3 times in the last week

tepid flame
#

@ivory lake are you sure your not seeing the 10min autobubble activated after the first attack

near current
#

@ivory lake your ships and base can be destroyed on the first hit if the attacking ship is powerful enough

#

which then activates the 10 min shield

regal juniper
#

There is no 10min base shield lowest available is an hour

#

So it's a raid bubble

#

If you don't put a shield up yourself no wonder

keen surge
#

Oh man, I better jump in with a variation of the explanation also, wouldn't want to be the only one left out 😆

native oyster
#

I reported that i never received the items i purchased more than 3 days ago. I’ve sent screenshots, and a copy of the receipt for my purchase and have been ignored for almost a week now. This is the first time ive ever had an issue with a purchase, but this time the app timed out mid purchase. I really need this to be addressed ASAP.

vast sparrow
slender inlet
#

I am being asked to build the botany bay but I missing 6 bps, I understood you could obtain all from missions but I have no more missions that I can do to get those parts

keen surge
#

@slender inlet if you've completed all of the missions and collected any that were available from the augment faction store you will need to contact customer support in game and explain as much. They changed the way that you earn the blueprints in this last update and several people have been unable to finish it, CS have mostly been helpful (though may need a few days).

slender inlet
#

@keen surge thank you for that, missed the parts in the faction store, many thanks, all good now 😄

hardy trench
#

If a node is stuck, sometime just needs to "attack" it. That will clear the node, but won't drop the persons shield because there is no ship to attack
@young bronze Not always... have had friends who apparently get attacked by players not even in the system and sometimes attack and get their BB destroyed or destroying someone else and they going through "why did you break the RoE" crap...

last ginkgo
#

had that happen too ghost attacks plus have had entire yarda system tell me my ship occupying every node so I can't mine the node or even attack it etc. even returning to station then sending back entire system reads as my ship occupying every node

hardy trench
#

Exactly, when you "attack" on a mine that seems to have no ship but says occupied by another player, you risk dropping your shield as well as losing your cargo

raven current
#

What a terrible event scopely, not working bugs, ghost tattacks, u guys should be ashamed to release this part of the game......

gritty cloud
#

I have reported the inability to attach screenshots several times in game and here..it is still not resolved and you keep,asking me to attach a screenshot ..is this your way of reducing the number of issues you address?

#

The icon is still disabled instead of enabled(blue)

pulsar mist
#

@gritty cloud There's other methods of contacting CS that should allow you to. See our #557163704383438850 channel for a webportal or email address. Be sure to include your PlayerID in any tickets sent via those though!

final vigil
#

This glitch is not only a pain in the patoot! I have had it not only refuse to let me back on after mining, it also removed the resources from my ship inventory and not credit me for the resources mined in the event. Watch your ship resources! I hope i am the only one experiencing this problem.

jagged elk
#

When I hit that weird ship-occupying-data-node problem, whichever ship it says is occupying the node I just warp out of the system. As soon as the ship leaves system the nodes open up again.

solemn flare
#

New bug scopely. Having new members join alliance but get kicked when they turn off game. I removed everyones ability to kick and it happened again. It is not opperator error please look into this.

coral tree
#

When doing armadas if more than one person is using the same burning officers (Nero kumac vemet) only one persons officers work for the entire armada

somber light
#

Systems such a Gya’Han have no 39 ships. Full of 38 all day.....zero 39s. Of course the daily calls for killing 39 and up

keen surge
#

Looks like a 39 🤔
Probably find that 39's are a common target, people cherry pick and don't like hitting 38's, so they're sometimes a bit rare.. kill the 40's and a few 38's and they should spawn. Unless you have a very different server to mine @somber light 😬

somber light
#

Thanks much. Only player in system.....the ratios seem way off. Been here for over an hour.....just what I see

near pivot
#

Game lagg target ship / target ship repeat 7 times wtf

#

still not hitting targets for event

#

server 195 not playable

#

Yarda system - where the high point kills are.....

hardy trench
#

Anybody else facing "retrieving" issue with the Augment hostile leaderboard? I've tried relaunching the app but it does not load no matter what I do...

#

Other events are loading up though

strong ridge
#

Me too

stiff mulch
#

@gritty cloud you’ve probably already tried this, but just in case... are you using copy and paste or are you trying to post directly from your photos? I can never do it from photos, have to choose the “send” icon and select copy then paste it directly into the text box.

terse canopy
near current
#

@terse canopy that wasn't the first hit

digital pond
turbid ravine
mighty herald
#

Why can i not log into my old game

wise rapids
#

My wife got a new phone and it won't let her sign in what do we do

tepid flame
#

@turbid ravine no it’s solely based on ship lvl

wise rapids
#

Her base is lvl 14 on server 18 but now it put her lvl 2 on server 45

velvet meadow
#

Can’t warp between Babel and Wolf systems, despite having w40 ship? Game wants to send me round the bend instead??

strong ermine
#

@wise rapids Best bet is gonna be to contact CS. E-mail them with as much info about the old account as possible.

near current
#

@velvet meadow the warp distance between babel and wolf is 48 i believe

velvet meadow
#

Wow!!!

#

They make you work for the short cut 😂

near current
#

it's warp 47 actually

#

but the warp range is the maximum inter-system distance your ship can travel, not the total distance

warm tulip
#

@ivory vortex the hostile targeting and server lag on Server 195 is very bad. Can someone fix this issue?

dusty badge
#

@ivory vortex I just noticed that I'm not getting my full rewards from the June elite rewards pack. It says I get everything when I open the chest but I look at my materials I notice I only receive 6 uncommon crsytals and not 66. I'm not sure how many packs this has happened with but definitely at least the past 3.

daring radish
#

I cant see the epic father's bundle for purchase, only the rare

eternal sandal
keen surge
#

@eternal sandal no, it's not a 100% chance.

eternal sandal
#

Ah okay, so I Must be Lucky all the time🤣

keen surge
#

It's a pretty good drop rate, so you usually get one. But sometimes you don't, or if you're really unlucky sometimes you can get a run without chest 😶

mossy cedar
#

Hello Scopely,
Why diesn't work the xp boost from Pike and T'Laan?
Will fix it in future?

desert vault
#

Completed several missions now where you need to complete it to see your reward & nothing changed, no extra resources, no extra officer shards, no extra blue prints, in effect, no rewards.

indigo salmon
#

Why did my station upgrade not count with the daily missions like it used to? Is this a bug?

keen surge
#

@indigo salmon was it a defense platform? These do not count for daily power creep.

indigo salmon
#

Oh, I see. Strange. Thanks!

#

I could’ve sworn that it accomplished the daily power creep before

shrewd schooner
#

it's a bug to watch again and again in the hull of a ship! it is so sometimes the sign goes down to the end and sometimes you still have more than 20 to 30 k where 2 to 3 ships would have to be cracked and you burst please finally solve the problem

sleek fern
#

Well, I was told I would get a guaranteed rare pull in the $20 chest. Did not happen, only got 2k transporter patterns. I think if it says guaranteed rare pull it should be a rare officer i need shards for. It says guaranteed rare not guaranteed transporter patterns

drifting kite
#

Hull isn't synchron

#

Ballettlelog and shipjard shown different damage

keen surge
#

@sleek fern that just means that you already had max shards for the officer that you received. You still got the shards, just they were converted to transporter patterns.

sleek fern
#

@keen surge then they shouldn't guarantee rare shards. If I owed you $200 in cash and instead gave you $200 in bubble gum would you be happy? There were plenty of rares i could use.

hardy trench
#

@keen surge then they shouldn't guarantee rare shards. If I owed you $200 in cash and instead gave you $200 in bubble gum would you be happy? There were plenty of rares i could use.
@sleek fern This is more like they owed you 200 in bubble gum but gave you cash... But it would be nice if they add rare officers to the list of officers who can be unlocked by tp patterns...

keen surge
#

You got the shards, it just happened that you have that one at max. Your analogy doesn't work because you can't get a maximum cash before it's useless to you..

#

But sure, next time they should give you shards that are literally worthless to you and abandon the transporter patterns systems altogether. I'll make the suggestion 👍

stiff mulch
#

@sleek fern my understanding is you get those when the shards received are for officers you’ve already maxed?

sleek fern
#

Yes, but when they say "guarantee rare shards" words mean things. There are plenty of rare officers I did not max and could have received shards for. How do I know how many shards I received from which officer and what the exchange rate is for transporter patterns. Best option is to give what they said they would give unless I had EVERY rare officer maxed. @stiff mulch

sleek fern
#

@keen surge if you have that officer maxed, then they should pick another officer i could use shards for. It isn't that complicated.

nova panther
#

@sleek fern it says 1 guaranteed Epic or Rare depending on pack. There is nothing that mentions guaranteed shards

sleek fern
#

@nova panther ok, then I did not get the guaranteed rare. It converted into another option. Guaranteed rare means guaranteed rare.

nova panther
#

You get your guaranteed rare,it isnt Scopely's fault if your rare is already maxed. That is just how bad your luck is

sleek fern
#

@nova panther then the description should say "guaranteed rare OR transporter patterns" For $100 i get about 100 epic patterns, for $20 about 40 rares. So with transporter patterns I got 2 epics. Not the same value

novel elm
#

@sleek fern just means the officer u got. Has full shards. The risk you get when ur officers are maxed

sleek fern
#

@novel elm if they want people to spend money, they need to be accurate. Truth in advertising.

nova panther
#

As I said it only shows you arent lucky. There is a RnG factor in this packs and you take the risk of getting shards for a maxed officer you own when you buy it

sleek fern
#

@nova panther this is real money, paying for a product. So, are you officially saying Scopley is running a gambling operation? If not, luck should not be involved.

nova panther
#

I am not a Scopely employee so no I am not saying anything OFFICIAL

sleek fern
#

@nova panther good answer. I will be contacting scopley employees about their official policy on this. But the possibility of luck infers gambling.

calm dirge
#

I have an issue of ships getting stuck in warp at the entrance of a galaxy.

sinful frigate
#

I have issue someone attacked my station with shields on but my station was still destroyed.

near current
#

@sinful frigate your station cannot be attacked with shields on

#

what makes you think the shields were up?

ripe bluff
#

<@&509691205798592532> @ivory vortex after Borg Armada total failure of the game ⁹together with 4 other players. No help from scopely for 4 weeks. Answer by scopely we are working on the problem.

Nach Borg armada Totalausfall des Spiels mit 4 weiteren Spieler zusammen. Keinerlei Hilfe von Scopely. Nur Standardantworten wie unsere Teams sind informiert und so

#

Das vor 4Wochen schon

frosty inlet
sleek fern
#

That shows your emergency shield. @frosty inlet

near current
#

what's the bug exactly @frosty inlet ?

#

showing screenshots without giving any context is not really very helpful

frosty inlet
#

My shild is on and he Attacked me

calm dirge
#

Hello out there in cyber land

near current
#

that's just the 10 minute emergency shield that goes up automatically when you get attacked

#

you didn't have a shield up when you got attacked

harsh bough
#

@ripe bluff that's something that probably needs fixing by devs. CS wool have forwarded it. I'm afraid there's nothing extra we can do from here 😢

round ibex
#

I don't have the $100 fathers day pack visable... I would have bought that instead of the $20 pack if it were.

stiff mulch
#

Why are ships showing “cargo full” in swarm space? It appears it will trick people into hitting upc because ships that actually have opc show it.

#

Okay looks like it went away. Thanks whoever.

nova panther
#

First time seeing that in the past few months

stiff mulch
#

I’ve never seen it before. I almost hit a floater just to see what was in it. 😛

#

And I make a practice of not hitting in swarm space

vague jacinth
#

My base just got cleaned out with the shields up. I was 2 days into a 7 day peace shield that was supposed to expire around 9pm this coming Saturday, June 27. GXT alliance cleaned me out. Maybe the shield was down, but it shouldn’t have been until the 26th.

#

Pretty sure this is the second it has happened in the past week. The first time I wasn’t so sure, but this time, I am absolutely positive I had the 7 day peace shield going.

#

Just in case this happens again. This shield should be good for 7 days, 7ntil 7:18 PM PT 6/28.

noble moss
#

@vague jacinth you will need to submit a ticket to customer support. If you don't know how, the process is in #557163704383438850

wicked narwhal
#

I've never received the free 5/6 a day bps for bb.... I'm lvl 24 with no missions or access to augment space to compete for rewards or help Alliance

keen surge
#

@wicked narwhal they've changed the manner in which you collect the full set recently. If you have completed all of the missions you will need to contact customer support for the missing blueprints. You'll need to explain that you've completed the missions (they can check) and collected any available in the augment faction store, but only have X blueprints (I'm guessing 42?).

native oyster
#

Second player in my alliance has been raided this past week, in the middle of the night while their shield was up.

This is a recurring bug, time and time again. The devs need to build something to check for this. It seems to be very difficult to get support to believe you and they require screenshots that most people wouldn’t have

pastel axle
#

I take a screen of my base shielded and the timer every night as i dont trust scopely and their inept coders

autumn socket
#

@vague jacinth I've had it before and reply from support was I had targeted another players ship and cancelled the attack. This will still drop the shield. That was their take in what happened anyway. Even though I know I didnt target a ship it's my word agaisnt their "logs"

hollow arch
#

@vague jacinth shield failures are rampant across all servers.just let it go,even if you can prove with 100% certainty that it was a failure,you still will not be refunded your rss..how do i know?it has happened 2x to me and more of my alliance mates than i care to disclose.scopeleys policy is basically to blame the player and not take responsibility so they dont have to fix it.sad but true.thats why i have stopped spending until it changes.dont bother with cs,they are horrible and you will get nothing but grief

soft prairie
#

I am not receiving bio- minerals for resources after finishing daily cluster task

#

This is 3rd time on the trot

scarlet sonnet
#

For the last few days. I’m not seeing any scouts in lvl 38 or 39 systems in fed space. Been hunting traders for an hour a time and not one. No one else in systems either grabbing them before me. Anyone else noticed this??

brave ice
#

nope. i shoot 5 at my daily round in mempa

scarlet sonnet
#

Yep but mempa is kling space, I saying I’m fed space

native oyster
#

<@&509690795536941056> please private message me have some issues on server 35

#

@rugged carbon @ivory vortex

south totem
outer orbit
#

Seems to be back to “normal” now, I’m not usually allowed to see the ultra packs, apparently my money isn’t worth as much as other people’s so why would I bother spending it

keen surge
#

@south totem why not? I expect it works the same basic way as regular refinery, so 3 chests would be 6 rolls:
2x 4 rare, 4x 7 uncommon. 6 rolls. Pretty poor results, but definitely possible.

south totem
#

@keen surge because it's 3 chest pulls, not 4. 3x 7....not 4x

keen surge
#

@south totem 3 chests = 6 rolls. 2 of them at 4 rares and 4 at 7 uncommons, works out to 6 rolls.

south totem
#

Where do you get 2 rolls per chest pull from?

keen surge
#

Because that is how the standard refinery outcomes work, as stated in a q&a with Scopely aaages ago.

south totem
#

Ok. Thanks!

#

@keen surge is it that way with all chests?

keen surge
#

@south totem only the standard refinery. Other refineryn types, officers chests, etc have their own thing, but they're more transparent also.

south totem
#

@keen surge standard and bonus apparently 😭

keen surge
#

Yeah, that's about it 😋 these are the ones where it isn't obvious though. Other refinery types and chests are more obvious in how they work, or even outright tell you.

alpine wharf
#

@rugged carbon has anyone on IT26 reported that theres a lankal node that's broke and needs to be fixed

sharp basalt
#

Hey I don't know if this helps or is common for those on iOS but my device only seems to crash at three times. The two that happen after the game has been running for a while are: trying to go into the interior of my station, and trying to go into my ship list from the main screen shortcut. The third time is randomly during combat or moving around the screen in system view. Hope this helps

void pulsar
#

@ivory vortex thanks for acknowledging a weeks old issue that ruined an event two weeks ago

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@ivory vortex instead of a super weak compensation maybe announce a fix

pale carbon
#

@ivory vortex : thanks for the chest... I reported this issue months ago and CS told me it was my fault and I should pay more attention... FWIW I'm still down another 200 directives (cos the bug happened 3 times for me)

So LMK when you want to send the next two chests over and I can send you my details?!

tepid flame
#

Lol on scopelys announcement about armadas. Some people have probably lost 1000’s of directives including rares and epics and they give 100 uc directives and don’t even mention if they fixed the issue.

forest ether
#

scopely cheats on its customers. Guidelines that have been purchased in part will not be refunded, although Scopley is aware that there was a game error.
This 100 is nothing, a lot of player lost, ans a lot of players also lost rare and even epic ones

sharp mica
#

Thanks for the 100 directives, after I lost about 1500, including rares and epics during the last armada event. Thanks as always Scopely. Appreciate it 🙈👀

#

As always, a HUGE 🖕🏼 from them to us, their loyal customers. The thing is, I don’t know for how much longer. ✌🏼

dawn minnow
#

Anyone else notice a significant decrease in the number of chests dropped by scouts over the last month or two? I've kill 11 level 38 scouts today and 6 of them didn't drop a message chest

native oyster
#

I've been killing hostiles in romulan lvl 35. Usually I do a round of 25 kills and get around 20% damage to repair. Today i killed 20... and almost dead. Anyone else with this issue?

#

I used same crew... but since yesterday I have new tier in ship and new weapons. So more power.
Another strange thing... I'm using bortas. And before everytime i killed one scout I had serious damage on my ship. And now... no damage at all.

thin hull
#

I found a bug where refining 75k in the refinery only returns the same uncommon resources as 12k. It keeps occurring and is preventing anyone wanting to refine 75k at a time.

keen surge
#

@thin hull that's not a bug, that's their RNG. Every chest gives you 2 rolls of any listed possible outcomes, this means there is a maximum potential 8 rolls and they can all be the lowest amount of common.
Long term results should trend towards more uncommon overall using more chests, but we're talking months of everyday use.

craggy estuary
#

100 uncommon armadas to compensate for months of armadas starting on the same target is an insult.

sharp mica
#

One uncommon armada rather.... don’t ever forget at how insulting the “overlords” are before spending another penny, or directive for that matter.

wheat dock
#

I just got hit 80,000 Latinum and I didn’t get credit for losing it got credit for mineing it 🐭 ?

keen surge
#

I've raised the same issue on server 193 also, a couple of times 👍

sand bough
#

Fathers day pack didnt get credited to my account! I was charged by apple but didnt recieve the items that were in the pack and the alliance didnt get the alliance gift.

opal pumice
#

The North Star's 3* mining bonus seems to be completely broken. If I assign Jabilo M'Benga as captain, who only has a health of 14 for me, I have a 3* Crystal mining rate of 4680/hour. If I then fill the rest of the ship with officers and my final health rating is 3584, still with the same captain, my 3* crystal mining rate is still 4680/hour. There is no bonus applied for the health of officers on the ship. My NS is Tier 9, level 40 and should be getting a 0.90% bonus to 3* rates.

keen surge
#

@opal pumice Chuck it on a mine and compare it, the mining speed shown is incorrect.

clear burrow
#

This (0) keeps coming up obviously I'm hitting help before I've realized..I know the(0) doesn't add to Alliance help total but is it taking resources off me...can you shed light on this cheers

opal pumice
#

@keen surge Thank you for pointing that out. Did my testing and found that you are correct and the bonus is functioning behind the scenes. THX again.

keen surge
#

@clear burrow Alliance helps don't cost you anything.

clear burrow
#

Thanks for your help and it's nice to know 👍😎

vast sparrow
keen surge
#

@vast sparrow first for me, the mods will have to assist with that one 😬

vast sparrow
#

OK thanks

nova panther
#

@vast sparrow tried usual stuff? Restart,clear localization,clear cache etc etc

vast sparrow
#

@nova panther Cleared localization. That fixed it. Thanks for reminding me

jagged elk
#

Looked like there was maybe some in game news but the content never appeared and eventually this message went away. Any idea what it said?

peak stone
#

Constantly crashing game on iOS. Every 3 minutes need to refresh the game.

nova panther
jagged elk
#

Thanks dude that’s what I figured just making certain

solemn flare
#

@ivory vortex how do we report hackers?

green veldt
#

Broken node. Narendra. Let's you click mine but ship just sleeps

prime marten
young verge
#

New to me glitch:
Clicking "mine" caused my ship to attack another player who got to the node before me.
I was playing the game way back when this was an everyday occurrence.

  1. Was this reverted back to the old game play purposely?
  2. As I mentioned, I've been playing the game awhile... Does Scopely intend to fix any of the know glitches that have been around, reoccurring for over a year now?
scarlet sonnet
#

Anyone else notice a significant decrease in the number of chests dropped by scouts over the last month or two? I've kill 11 level 38 scouts today and 6 of them didn't drop a message chest
@dawn minnow I posted about scouts just above you and also wrote to scopely about it. To my problem they say scouts are random and it’s all luck.
I’ve never had a problem finding scouts anywhere. I’m now on day 4 in 36 & 38 fed space and not one!!!
If I go to rom or Kling, I see 3-4 per hour! But like you, chests haven’t given any messages there for me too.

nova panther
#

What system also matters @scarlet sonnet

#

Not every lvl36-39 has scouts

dawn minnow
#

@@scarlet sonnet I've been farming scouts since they introduced them and while there has always been variation in their respawn time I've never had this poor results for chest drops until recently. On multiple occasions the drop rate has been less than 30%

scarlet sonnet
#

Yep, this is my experience too. Something has changed or bugged out but they say nothing wrong. Never had an issue until recently.

@nova panther I’ve been in Sirius up to Aplha Centaur, Bernards Star and now trying Terra Nova
I didn’t have this issue before the last week or so, they were always spawning every 15-20 mins approx. I can grind in these systems for an hour or more alone at a time

nova panther
#

I can kill scouts in those systems🤔

scarlet sonnet
#

That’s what I mean but absolutely nothing. No one else either in the system grabbing them before I’ve seen them. I’ve been alone most of the time

nova panther
#

Go to the system and stare at the screen for 15mins😶. I doubt they changed something with scouts

scarlet sonnet
#

I’ll give them a go and see what happens. Slowly going round them all now to see what’s going on. If I come down to lvl 34 systems, they are present 🤷🏻‍♂️

nova panther
#

That is really weird

#

Is there any stuck scouts in respawn spots in the systems you visited?
Maybe that is why@scarlet sonnet

scarlet sonnet
#

Nope no stuck scouts either. I’m lost on this one as to why 😂

young verge
#

@scarlet sonnet
My guess is that is really not a glitch, but; Scopely just tweaking the game how they feel is best.
One of the mods had admitted they do that to uncommon drop-down rates. As recently, since the bonus refinery started I have been getting three times my average normal amounts of uncommon. That will last until they decide I/we have enough.

Good you reported it, though, maybe; something will change!

nova panther
#

🤔

scarlet sonnet
#

@young verge That might explain why I don’t seem to get much UC out of refining too then 😂 Even my prime crystal mostly returns 7 out of a 12k refine 🤦🏻‍♂️😩

nova panther
#

Yes they do increase refinery rates once in a while but not in a bad way

young verge
#

i@nova panther I respect your opinion, possibly; you can return the favor.
"I can see nothing good about tweaking the uncommon drop-down rates in the game"

  1. The changes of consistently in the game only add to the players dissatisfaction in the game.
    I'll explain. If you consistently get X# of uncommon refining, then all the sudden you are consistently get three times that much, then admit, oh... well... we decided to do this now. Sure, more is a good thing. One might say the bad change will be when they decide we have enough uncommon and revert back to the smaller previous amounts.

I just don't see the point of having an unnecessary click in the game teasing us to think there is something actually random going on there when it isn't.

2-4. I'll stop with the one reason for now. This is in the wrong channel anyway.

Is there any chance you could address my previous questions?☝

nova panther
#

Yeah 1 sec

#

Clicking "mine" caused my ship to attack another player who got to the node before me. I was playing the game way back when this was an everyday occurrence.Was this reverted back to the old game play purposely?
As I mentioned, I've been playing the game awhile... Does Scopely intend to fix any of the know glitches that have been around, reoccurring for over a year now?
@young verge I havent experienced that myself yet 🤔,but probably a sync issue and can be hard to fix fully like other complex bugs(stuck in battle etc). Take screenshots next time you see an open node and then what happens after you hit mine and tag me or other Mods in here. I am sure it wont be easy to do that but would help us with escalating the issue to Devs

Yes they do fix bugs in almost every new update but some are more harder or has less priority so it takes more time while others gets fixed sooner(Panic actually asked this question from Kenser in the last Q&A/podcast, check #⭐-official-announcements for a link)

lunar folio
#

shield fail.. i use 12h shield about 2 h ago n fail.. my leader report same too.. i lost 200m parst 50m dil n 3m trit

#

😢

thorny kelp
#

I have had about 1500 Romulan credits disappear....normally i would worry but i have been busting my bytt to get a legionary please help

native oyster
#

Went to upgrade my kvorts mining laser and after I got back to the ship upgrade section it upgraded the photon torpedoes which are about completely useless on a mining ship. Tired of the glitches! It’s going to take at least two weeks in the refinery to make that back. Contacted support 😂🤔

thorny kelp
#

How do we contact support

keen surge
thorny kelp
#

Ty

spark robin
#

Certain players seem to have have a hack for this game!! Like recalling someones ship off of a mine or dropping a players shields, I've heard that lots of players have experienced this. Is it being or ever going to be looked into! Account/player hacking!?😡

near current
#

those are bugs, not hacks lol

rough sky
#

Need to report to CS privatly with proof and meathod.

#

without how its next to impossible to fix

spark robin
#

I went to sleep after closing my game on a Latnium mine woke up and my miner has been recalled while I'm offline! So it's not a bug, it's a hack a account hack that scopely advisors have to rectify a problem or refund rss that were unfairly lost!!! Simple!!

keen surge
#

How do you identify it as a hack over a bug in the game is my question?
Scopely can't do anything unless there is proof of "hacking".

nova panther
#

That is "proof"?🤔

keen surge
#

Man, I better stop leveling up, taking empty mines and raiding people without shields up 😬

nova panther
#

Hacker!

#

You are the reason why I got drained last night!😡

keen surge
#

Ah, I didn't even hear about that until it was over 😅

nova panther
#

Didnt lost much. 100mish trit/par and 15-20m dil

rough sky
#

I would love a way to tow an Alliance mate back to their Station

nova panther
#

Can probably get back in a day after exams😑

keen surge
#

A day of hacking player stations?! 😆

nova panther
#

DEFINITELY!

keen surge
#

@rough sky having a friendly or sister Alliance helps. I've called in a few friendly hits in the past..

spark robin
#

It's funny that you 2 divs pipe up taking the piss? I thought this was bug reporting!??

#

Obviously not!!!😡

nova panther
#

Divs?👀

keen surge
#

You said it wasn't a bug, you said it was players hacking you @spark robin
This is a fairly serious allegation and requires supporting evidence to substantiate.

nova panther
#

And your evidence is this!?

Players that are really hi up in the game with all the ships/High lvl strangely always seem to be near or evolved in the said dramas or bugs???

#

I guess everyone who raids is a hacker then🤷‍♂️

keen surge
#

If you have proof that another player has "hacked" your account or used some other exploit or 3rd party application to gain an advantage outside of the ToS for the game, provide it to customer service or in pm to Batman. Benefiting from your your misfortune or being in proximity is not proof of any wrong doing.

nova panther
spark robin
#

I said certain players seem to have a hack for this game! is it being looked into!? I bet I'm not the first player to ask about the hacking or so called bugs that that you call it!? Obviously Raiding is Raiding! I'm not saying that everyone that is doing well or hi up is a hacker! I'm saying and asking if it's been looked into!!!?

keen surge
#

You would need to provide proof that players are doing something to indicate that they are doing something wrong.. they can't just investigate the possibility of hacking, which it's unlikely to actually be hacking either way.
Similarly when these same issues are raised as bugs (which you dismissed entirely) the Devs require further information in order to locate the exact situations that cause these issues.
Provide information that a hack, exploit, bot or other 3rd party tool has been used against you along with the player details that you're accusing to customer support. If they feel that there is something there then they will follow it up as appropriate.

tropic glade
#

A little help. My ship ç is stuck on n limbo

spark robin
#

Maybe it is just bugs! It's funny that hackers is dismissed aswell, Convenient bugs! The fact you and Batman make me out to be stupid and blame everyone who Raids to be hackers is bang out of order! Sorry I thought this was bug reporting. My mistake! Its the sarcastic, piss taking part of this discord group!😖😂😂 Sorry to have bothered you both, total waste of time, like scopely advisors!

#

@tropic glade I wouldn't waste your time. They will only take the mick out of you and have a laugh at you! Go on bug reporting in the game, through your in game settings screen. Which is at the bottom of your players I.d screen.👍🏽

tropic glade
#

I did that, they're slacking. Guess I'm stuck for a bit. Oh well

keen surge
#

@tropic glade ensure that you have also provided details to customer support of the affected dock, ship and bridge crews.

tropic glade
#

I did, hopefully they get time quickly

#

Get to me **

keen surge
#

@spark robin I dismiss hacking, as actual hacking is very unlikely and incorrectly used as a catch-all term.
You were initially advised that it was a bug, however you insisted that it is "hacking" and provided the comment that players in proximity to or benefiting from as evidence. Aside from proving nothing and likely meaning that a large number of players would fall under your definition of "hackers", this is a bug reporting channel (as you've pointed out) and not the place to raise concerns regarding "hacking". I've explained what you need to do if you think you have been "hacked", forward details and evidence to customer support, whether you choose to follow it up is up to you 🖖

#

@tropic glade unfortunately they can take a couple of days, though usually quicker with stuck ships. Just keep checking here and there 👍

tawdry harbor