#👾-bug-reporting

1 messages · Page 374 of 1

tulip robin
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And i aint broke..either.. 3B in rss isn't a shrug.. it's 2 hrs of raiding. ..smh

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For whomever gets to raid me.. since I CAN'T LOG IN!

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And MONTHS..it took to pirate all this

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<@&509691205798592532>
Is there any reponse to this issue yet!? See above!

young bronze
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@tulip robin nope

tulip robin
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Heck and darnit!

young bronze
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Turn of WiFi and use cell?

tulip robin
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I did that yes..

young bronze
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Hard restart your phone?

tulip robin
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Yes

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All the things yes

young bronze
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Delete game. Hard restart phone. Reinstall game. In that order.

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If that doesn't work then I don't have anything else.

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We're trying to escalate.

tulip robin
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K. Tnx

tulip robin
frail bane
young bronze
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@tulip robin @frail bane check GC here. Someone said they had to fix the time on their phone

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Maybe an issue with the leap day.

olive veldt
noble moss
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Players have identified 2 possible remediation options.

olive veldt
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@noble moss thank you, I will go look now!

olive veldt
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@noble moss thanks so much! I am able to login now! 😊

noble moss
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@olive veldt glad to hear it!

finite jewel
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How is the progress on fixing systems which say scanning forever and never load

bold narwhal
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Can we fix NERO burning please? Only been a year since we've been asking for corrections to burning crew.

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I mean, why even have factions if all the power house crew are feds, roms are bugged and klingons are just meh...

hollow arch
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there is a bug which wont allow you to attack a base with a.marcus as capt.is this new?i have a vid but it is 48mb so i cant upload

native oyster
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@hollow arch contact support in game, upload the video to a cloud service or YouTube (make it visible to only thode with link) and send the link to support in game

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Resetting the clock on your device works. If It doesn't know about leap year.

dry mortar
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So it’s 29of2 the new borg officer, son of Y2K 😂

swift dust
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@scarlet ivy It is a difference between how the client applies the bonuses/Buffs & the server ... The client is known to have errors, but the server is correct. That error message is from the server displayed on the client.\

spice night
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Then they need to fix that

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It's not hard. Many games had that fixed by early Beta

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About 99.99% of them

swift dust
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🤷‍♂️

hollow arch
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@native oysterty havana

dreamy folio
quiet sand
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Your system is so screwed up. I was doing domination event budgeting. Given how level 22 defence platform worked i was expecting level 23 one gives more scores! However after paying all speed up and lat to get it done, it gives a tiny amount

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Can you at least publish some accurate information so it does not become a roll of dice for people?

vale grail
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pike isn't boosting my Tpring, are they bugged?

compact dirge
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Pike only amplifies in combat abilities. It is a bug / bad wording

dusk creek
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Ulrich named system in klingon is EXP ships only. Its wrong info in lcars

loud mural
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Already did the uninstall reboot reinstall option. Several systems show up like this on my server. Probably been reported already but there it is again.

near current
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@loud mural have you actually moved a ship to the system?

loud mural
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Yes and navigation there is hard. O can either navigate directly to planets or once there navigate only by attaching ships. I cannot select locations on map in empty spots

cinder gazelle
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Anyone else’s game crashing all the time on iOS?

royal turret
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Cen we have a week or 2 of swims please please and or aweek of mineing for the borg events please so some more cen get the ship please

feral tiger
crude veldt
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Victory, and my Mayflower was not destroyed, but was sent back to base as if it were. This happens every day.

pastel axle
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@cinder gazelle yep all the time, just keep getting fobbed off with its being worked on. Been like it since i started last year, but has gotten a lot worse past few months

buoyant whale
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@crude veldt long ago it was announced that ships under a certain %age of hull health at the end of battle would also be considered a destroyed ship. Also, crews that boost hull health while in battle or when having morale also lose that boost after battle and hull health now reflects that loss of buff.

somber violet
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Abit hard to do when both lvls they don’t spawn at all... Server 189

plush epoch
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@crude veldt so kirk is the reason you're being destroyed, because he has a captain ability which boosts all stats, from weapon damage, to hull health, and it wares off after every battle, and you lose all of the hull health gained from kirk, this can result in victories where your ship was destroyed

crude veldt
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@plush epoch but that doesn't explain why I still have 7k hull left when I am being sent back to base.

plush epoch
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That's all kirk and his captain ability, it wears off, and you lost over 10k hhp @crude veldt

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I got sent home from a battle that I won, and I had 103k hhp left on my centurion

mellow frigate
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Today the borg event requires killing swarms, but swarm spawns are STILL broken on server 189. We've been asking for MONTHS for this problem to be fixed, and it has continued to be IGNORED. The continued issue with most swarm systems being completely empty on server 189 is now causing problems for the borg event! This needs to be fixed now!!! Most swarm systems above level 24 spawn NOTHING. Most people above this level are PAYING CUSTOMERS, but we are still IGNORED. PLEASE fix this now!! If this is not fixed, everyone on 189 should be compensated due to the fact that the swarm killing borg events are NOT COMPLETEABLE if you are certain levels!

dry pollen
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Swarm followed me home. Note system location, bottom right.....

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They musta been mad. ( I kill a lot of them.)

opaque flame
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Hey folks. Seriously. When will you fix the bug of never spawning level 24 swarm ships?! There’s never been any on our server. Ever. It is NOT a refresh issue yet all the responses I get back from support are useless and evasive. What’s the real problem here?

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This poses a massive disadvantage in today’s Borg points event. If I don’t get my vidar at the end of February Borg event because of missing out on essential points I’d be super annoyed and won’t be alone with that.

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Please take this issue seriously now

real vortex
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Idk if this is a bug or because I spent some money in past and y’all want me to spend more this time but the new monthly packs are still not showing the 19.99 pack

buoyant whale
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@real vortex once you spend enough you lose the ability to see the cheap packs. There is a point where if you wait a few months the cheaper packs start to come back to get you spending again, but the moment you buy one it’s all the 99 and 49 ones.

exotic coral
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With it, I could earn 180 biomass per day
Without it, only 150

Is that deliberate, or....?

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.
Of course, I have restarted several times

round island
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Where do we report EMKs on discord?

nova panther
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👀

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Emk?

native oyster
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When you fix Pike bug (not work with Stonn, Tpring, Helvia, Dolmitia, Scotty and Borg) and missions with raised hostile power (One reaction -mission, ship raised from 3,2mil -> 8,4mil) ???

nova panther
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Pike should only work with combat abilities

native oyster
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Pike should only work with combat abilities
@nova panther Well then you must write in brackets about it

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Or rather should have written before everyone had paid money for getting him, now it MUST work with ALL officers on bridge. Otherwise this is fraud

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@buoyant whale only bought 1! Medium reward pack for 21€ roundabout 6 month ago and get NEVER the same offer again... ridiculous...

native oyster
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@nova panther So nothing to say?

nova panther
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It is a typo mistake in description 🤷‍♂️

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Or rather should have written before everyone had paid money for getting him, now it MUST work with ALL officers on bridge. Otherwise this is fraud
There is no special pack for Pike so how did you spend $$ on him?You probably bought recruit packs and got what you should have gotten 🙂.Plus there is no such thing that whatever you want MUST happen

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If you have other problems feel free to contact support🖖

stiff drift
native oyster
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There is no special pack for Pike so how did you spend $$ on him?You probably bought recruit packs and got what you should have gotten 🙂.Plus there is no such thing that whatever you want MUST happen
@nova panther Exactly i have purchased many officer packs to get transponders, but when i got him and reported to support about issue they said that it will be fixed and asked me to record video how Pike + Scotty issue happens... Later i get information that its TYPO? Are you kidding?

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10mil faction lock was typo as well, but its fixed

nova panther
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They didnt said how they will fix.There are 2 ways:
1.fix description and visual bugs(extra cargo,warp etc)
2.Fix him in a way that he actually works with all abilities
If I know Scopely well,I know they will do 1st way probably 🤷‍♂️

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Faction lock was NOT a typo 🤣

native oyster
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Faction lock was NOT a typo 🤣
@nova panther Well its bug same as Pike bug imho

nova panther
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100% NO

native oyster
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"Promised functions" not work = BUG

nova panther
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Faction lock wasnt a promised function 🤦🏻‍♂️

native oyster
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Pike is

nova panther
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How is it same as fac lock then?

native oyster
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Are you blind, look above at screenshot ☝️

nova panther
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Above you show me Pike,I am asking you this

@nova panther Well its bug same as Pike bug imho

native oyster
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How is it same as fac lock then?
@nova panther Its same by that way: ppl planned to get Pike same as factions to 10M and later they haven't get them...

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This argument serves no purpose.

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It is a bug, and it has been reported

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Please stop now..

nova panther
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I was having fun! 😡

native oyster
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Well, you must maybe ban me again because of truth is not compatible with your service... 🤬

nova panther
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Again?

native oyster
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Also reported, many nodes are affected, some disappeared, some are just untargetable...

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Well, if its reported why you don't do anything to solve it?

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Last fix promised 2 decimals in recourses, i see only 1...

nova panther
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Sure let me go learn coding and will fix it in maybe 10 years if it is okay for you 🤣

mild pagoda
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👀

native oyster
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Greetings! Who (and how) can I contact if I have problems with an in-game package?

nova panther
native oyster
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Thank you!

keen surge
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@stiff drift it's an old bug, basically the front end and back end disagree on how the math is worked out. The numbers you're seeing are a little less than actually required and so you're short on Dilithium by a smidge.

stiff drift
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@keen surge thanks man. It's a frustrating bug!

keen surge
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@native oyster won't stop it, but you can fix it as you go. Open a loot chest or 10 minute chest, or move another ship. Should unstick it.

nova panther
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@native oyster language

silver nova
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warp cancel

main widget
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My fed faction has locked itself at -2m for almost 3 months, nothing changes the -2m killing Klingon or rom hostiles missions nothing plz fix

native oyster
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@main widget if u continue to do your rom Dailys, it will drop fed and kln rep, no matter how much hostiles u do, it wont gain. Depends on ops lvl, u could gain over 75k rom rep a day thru dailies and fraction rep event.

If u intend to grind rep back on other 2 fractions, u need to stop doing rom dailies and not join the fraction event.

main widget
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Sorry I forgot to mention haven’t joined rom daily’s in over a week or collected anything that creates more negative fed points

native oyster
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I know coz i done it already

main widget
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I’m lvl 30 and all other rep works fine it’s just stuck fed rep at -2m

native oyster
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What hostiles do u kill for dailys?

main widget
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Klingon and rom mainly Klingon for last few days even the 4 or 5 fed missions completed rep hasn’t changed

nova panther
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Contact support

main widget
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I’ll just put in a ticket to CS

native oyster
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If its stuck, send a ticket, maybe a visual glitch, or maybe not, think this is account specific so, direct ticket is the better option

main widget
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Yeah it’s def stuck no one else has this problem?

native oyster
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Never heard of it before

main widget
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Neither had I until I started trying to grind rep for my sally, I always lucky with new bugs 🐛

native oyster
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Hope u dont catch corona then 🤣🤣🤣

main widget
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Also today game started restarting ITSELF when it seemed to glitch with a ship or when chats mixed together

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4 times in 1 hour

native oyster
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Clear phone cache and localisation should fix it

main widget
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Normally it’s ME having to restart to fix the glitches 🤣🤣

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Done already

native oyster
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Android?

main widget
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2 others in our clan started experiencing same problem

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Yeah android

native oyster
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S8 or older?

main widget
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Galaxy tablet no idea what number

native oyster
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Ram amount?

main widget
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No idea it’s not atm I’m in bed lol it’s not a cheap tho

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Only like a yr old if that

native oyster
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This game uses a lot of RAM, had a s8+ before and game crash all the time now with s10 is much better

main widget
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I just assumed that was a new feature that if game started glitching it restarted itself now never had it happen before playing almost a yr

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Is it true where not allowed to use emulators? If yes why not when all streamers use them?

native oyster
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New content more feature, more juice needed. I have player in my alliance with iphone 8 and the game is buggy as well

main widget
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Ok thanks for letting me know

native oyster
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My phone has 8gb ram, idle its uses 32%, while playing the game, it goes upto 82%

cinder gazelle
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iOS crashing constantly since yesterday? 🤷‍♂️

native oyster
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@main widget Emulators are a gray area. They're not officially supported as a 'device' but you won't get banned for using them.

main widget
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Ok thanks mate for letting me know, obviously if I was using an emulator I wouldn’t expect support as it’s a grey area still 👍

cinder gazelle
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OK, this is becoming a joke now, game crashing on iOS every few minutes, sort your 💩 out scopely!

fierce stump
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Anyone else notice that swarm events shorted us 1800 borg points?

vivid dove
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So I cannot continue on the main storyline as I cannot defeat the ship

native oyster
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@vivid dove I've replied to you in #🤝-help-each-other . Please don't send duplicate posts.

fierce stump
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my borg points doesnt match the event

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event shows 124200, should be 126000, but inventory shows only 117K.

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everyone else in my alliance is having same issue, missing borg points and not adding to inventory

near current
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the event is all that really matters

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they can't be spent on anything beelieShrug

fierce stump
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but the event should have 126k. i have gotten top tier on everything

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the swarm event should have given 6k for heroic and 3k for regular swarm

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it only gave me 7.2k

near current
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pretty sure it happened to litterally everyone

fierce stump
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yes that is why i am reporting it

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i havent seen anyone else say anything about it unless i missed it

timber owl
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Game and chat freezes too often than it should but scopely does nothing about it .Instead they are more interested to add new content

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Save yourself a lot of anger and time lost .

opal smelt
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Systems not loading properly. Cita Laga and Deneva. Unable to complete missions in the systems. See by web search, this is a known problem, but can not find resolution. Any help appreciated.

keen surge
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Actually we were discussing the Borg points thing yesterday, and I worked out what my points would be at the end of yesterday's events: 117k. Finished with 124,200 points. Unless it was shorted on a previous day, looks like we actually got extra points..

finite jewel
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Fix the systems which say scanning and do not load quests

buoyant whale
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Is it known that the listed sabotage boost from the Franklin is off by an order of magnitude?

keen surge
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@buoyant whale Franklin buffs are based on base figures, hence why all the buffs are so huge to make up for the lower values they're based on.

buoyant whale
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@keen surge I worked within that idea, doesn’t work out. Base damage value for the ship untiered would stay static and throw all the math off to quite a wide degree except at very specific ship levels. Across many levels the damage done vs what the buff says it should is always within a very small range of an order of magnitude, usually only a few tenths of a % off.

earnest crest
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Why is the regular March monthly pack not showing up in the offers?

uncut lake
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You spend too much to qualify for it 🤷‍♀️ I never had it in my store, only the elite pack @earnest crest

silver nova
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Might be worth mentioning that in a review. Maybe Scopely reads them

earnest crest
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Well it will be there greed that shuts the game down. No rhythm or reason to there price model.

latent robin
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Pm's disappearing all the time now is starting to get tiresome.

unreal pilot
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gotta reset the game every 10 minutes, chat keeps freezing up.

true steppe
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I cannot believe how bugged this game is now, gotta restart game every 5 mins (never dealt with it before) when trying to attack hostiles, press attack game freezes, when i do actually attack a hostile my ship then gets "locked in combat" until i restart, try to collect items from the store, game freezes and dunno what i got or if i actually got anything, how am i supposed to get the borg daily events done when dealing with that? Game is unplayable and unbearable 😞 come on scumly...do something 🥴🥴

thick sleet
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same, refreshing a mine becomes an adventure in itself, you move off the node, it disappears(!) for 3-4s and then reappears and you can get back on

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this takes now all together 10s plus the time for the system to load

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and we got latinum monday up, yay!

dire cliff
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I always figured a Lvl 35 hostile of the same ship type / faction would be the same. Regardless of the system.

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210k is a big power difference. Is there some kind of multiplier added to the ships power based on the system level?

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Also is this is an intended “feature” does it apply to all faction hostiles?

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It quite important to know when your daily goals require you to hit 20 level 35 hostiles.

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@true steppe if your ship gets locked in combat try interacting with another of your ships... just try moving ship B if ship A is locked. This works for me.

uncut lake
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Transport are stronger than trader. Veteran are stronger than transport. Power can differ for same lvl ship between each faction

dire cliff
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Thanks. I hadn’t spotted that. mindpalm

uncut lake
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If you have to kill lvl 35, dont go for trader, they are harder to kill than explorers / battleships / interceptors ( no battle triangle)

native oyster
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That happened when scopili decreased system LVLs, but they forgot about hostile power decreasing

210k is a big power difference. Is there some kind of multiplier added to the ships power based on the system level?
@dire cliff That happened when scopili decreased system LVLs, but they forgot about hostile power decreasing.. I can show 2mil difference in hostile power with same ship lvl..

uncut lake
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No 🙈 it s the difference between trader transport and veteran. Also there may be a slight difference between 2 traders same lvl depending of the faction. If you find 2 traders same level with 2 million difference.... Show me, would be interest to see that @native oyster

native oyster
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@uncut lake

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Both veterans

uncut lake
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Yeah, it s veteran not traders. Some systems have extra hard veteran 🤷‍♀️ always saw that

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If there a reason behind I didn't catch it

native oyster
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Both should be 4.4 I believe - the 2.7M are remnants of the pre-combat update. They need to be destroyed for newer ones with the updated stats to spawn in their stead.

uncut lake
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@native oyster I kill a bunch of those and didn't saw any respawn with less power. Might test after I finish locking klingon. Some systems have baby veteran, others bigger ones... So it s not intented?

native oyster
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I'm not 100% sure but I believe once all 2.7M ships are destroyed, there should only be 4.4M ones respawning.

uncut lake
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Riddle of the day 🤣 will look at it when I can

native oyster
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Cool. Curious as to what your findings will be.

swift dust
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Yep same... two grades of lvl 39 Vet Transports ... different payouts too

native oyster
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Ahh you would know best. Makes sense to have different payouts for different difficulties if intended.

swift dust
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Katovug (39) and B'Moth (39) @ 2.7mil & Ty'Gokor (39) @4.4mil

uncut lake
swift dust
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I can post the ship stats here if you want

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My Centurion loves PewPew Pew'ing both

uncut lake
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The stronger, the more rep lost/win

swift dust
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yes

uncut lake
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I pew pew them with gladius now 🤣🤣 but the cent eat thousands of them too

swift dust
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Ty'Gokor is 7.K fed, 3.5K Rom, -26.6k Kln

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B'Moth is 1.8K Fed, 936 Rom, -7K Kln

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Katovug = B'Moth

uncut lake
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I know, done a test in tygokor while I was working on my klingon rep, 4 ships, 100 k rep lost 😭😭

swift dust
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I'm neg 2mil Kln, so I don't care ... but B'Moth/Katovug is a sweet spot ... I can grind 100K Fed rep per hull/run

nova panther
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Ty Gokor has amazing bp drops

swift dust
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there is that

uncut lake
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3 million before locking klingon, not approaching tygokor until I finish 😅😅

swift dust
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That is wise

native oyster
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Ty Gokor has amazing bp drops
@nova panther Which system is similar in FED space?

nova panther
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Lakeside I think

native oyster
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Lakeside I think
@nova panther You are not sure?

nova panther
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No,I cant test every system for bp drops just to answer your question

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If you want so much go test it yourself

swift dust
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@native oyster You can see the stats for Kln, should not be hard to work out the other 2

true steppe
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@dire cliff yeah do that all the time but atm even that isn't working

vivid dove
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Anyone know how long the 'ships not showing up in systems' is already ongoing?

native oyster
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Still no luck with this a ugmented boss. Different ships and crew dont work to do even damage to ship.

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No matter what combination i try on this ship, seems to work. Other ships of missions are no problem, even higher powered ships.

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Like the ships from this mission are no problem. Same type / power or even higher.

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Please fix this bug or let me pass this boss ship.

placid radish
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The cadet crew doesn’t work against mission bosses

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What all do you have for crew?

spice valley
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i have a very very old battle log that pops up unread every single time i reload the game. any way to get rid of it perminantly?

placid radish
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Unfortunately there are a few logs that seem to stick with a player. Generally the bottom 5 that don’t always reset properly

sick sluice
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FYI The Romulan crew is still horribly broken. Nero, Vemet, Kumak - terrible.
Vemet is the least broken, and he only procs half the time.
Nero can't count to 3 and doesn't know what a percentage is. Kumak doesn't know what a percentage is.
Is it really too much to ask that bugs over a year and a quarter old be fixed?

exotic coral
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you were wise in considering this not worth replying...

after 2 days absence (and 60 biomass missed) the item has come back 🙂

nova panther
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@exotic coral ah yes yes.About that:
It isnt intended and send to Devs by Gala already

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And looks like they fixed it

exotic coral
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so thanks Gala for her silent work in my favor behind the scenes
😄

nova panther
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You werent the only one that is why 😂.All lvl40+ were affected

exotic coral
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I asked my allymates but got even less heed than here 😉 🤣

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(it's also true we only have 5 other L40+ in our ally)

placid radish
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Language

placid radish
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Actually

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that is a legit kill, Triangle will win those close matches

old sorrel
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Saladin gets more shields and hull than ships of same tier. A weapon that deals almost consistently crits x4 than ships of same tier.

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Starts with less power and ends up with more.

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I have finished all research for my level and I'm a level above as well.

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Better crew as well.

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Didn't even kill the shields.

placid radish
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You both had ideal crews. Yours for hunting explorers, his for hunting battleships

old sorrel
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This has nothing to do with Rock-Paper-Scissors and everything to do with Saladin being long favored baby.

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Ideal crew? 100% Charvanek is best it has.

placid radish
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yup

old sorrel
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I guess pike is ideal crew. LOL

placid radish
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Pike Marou Chen for hostiles

old sorrel
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"His for hunting battleships "

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Only reason is the 700k crit right off the bat that killed the shields.

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It can slay even B'rel.

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It's the only 2nd class faction ship that has 500k - 1m crits.

placid radish
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no

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my rel eats sallys for snacks all day long

old sorrel
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I could go at it with an equal Centurion and still lose because of that one crit that insta kill shield.

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Once shields are down you're finished.

placid radish
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That’s why you don’t let your shields go down

old sorrel
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And there's a BIG difference between losing to Rock-Paper-Scissors on an equal fight to the bloody Saladin that's been known for ages now as a cheat and dev favorite.

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Utterly slaughtering one sided.

placid radish
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That’s what my Rel does to sallies and gladdys

old sorrel
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Yeah and that's what Enterprise, Augur, and D4 do to your B'rel. Real smart talking about the next category class.

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How about we take a B'rel that's only tier 2. Good luck then.

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Saladin is a bug. Through and through. That kinetic cannon is pure imbalance.

placid radish
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Actually

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I eat ents

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D4s

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And the only augs on my server are in my alliance

old sorrel
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Please do teleport to my server with your T4 faction eating B'rel. I'd like to watch that.

placid radish
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That’s my baby

old sorrel
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She'd get mowed by DZA's 3M Augur.

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And probably also by m0rph's 5M Enterprise.

placid radish
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Possibly.

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Research crews all come into play

old sorrel
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LOL. Good work killing a ship that's a tier lower.

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Just looking at his level I can tell he's only tier 7.

placid radish
old sorrel
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T2 ship.

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Level 20.

placid radish
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Also epic vs rare

silver nova
#

where is this conversation going?
You lost the bc of combat triangle and Sally being OP is debate from last summer

#

I could talk about all the tough ships my friends have too

old sorrel
#

I didn't lose because of Rock-Paper-Scissors. It wasn't even a loss. It was a slaughter.

placid radish
#

yes, you lost because of RPS , it happens

old sorrel
#

🤦‍♂️

#

Losing because of RPS means I would win because of RPS. If I had a Centurion I'd still lose to a 700k shot killing shields on the first round.

placid radish
#

Then CREW your ship properly for the fight

old sorrel
#

An ability no other ship has.

#

ROFL. You really don't get it. Even Mara/Kang/Krell wouldn't stand a fighting chance.

placid radish
#

Ok, What about Kirck Spock Bones?

old sorrel
#

Even Kang/Mara/Carol won't.

placid radish
#

Use spocks ability to keep the sheilds up?

old sorrel
#

How will Spock regen shields when the first shot depletes them entirely?

silver nova
#

well then, the battle is already lost if you don't wanna try

#

moving forward

old sorrel
#

Did you even look at the captures? No, of course you hadn't...

placid radish
#

At this point, i'm out... To win battles, one must understand mechanics. One who is not willing to understand mechanics, will not win battles.

old sorrel
#

I have killed against RPS before and disadvantaged with good crews.

#

But Saladin is always the exception with its bugged cannon.

ancient tusk
#

I like to know is the battle log bugged

old sorrel
#

I am of the thought it is you who do not understand your own game... :k

#

State of STFC.

#

Next he'll say he has the right crew for his B'rel to kill a Jelly (under tiered of course).

#

No bugs there, Soul. Saladin often crits 500-1M on first shot from its kinetic cannons.

#

It's always been funny seeing it wins in armada.

nova panther
old sorrel
#

We've even been gathering logs and running statistics on whose ships do most damage.

#

Saladins usually come 2nd or 3rd (depends on how many of our Jellies and 4th line faction are in).

#

I know it only fires that kinetic cannon once for 3 rounds so the deal is to survive its first attack and try beat it in the following two. But it's still seriously messed up that it can reach such damage right off the bat, and on top of that even have more shields and hull.

ancient tusk
#

I am asking as when i checked my battle log i get one successful defend with all ships intact then defeat for for 20 entries with a mining ship one shotting my station for 6 mil and the guy was a 29 lvl

old sorrel
#

Oh. That's a whole different matter then.

ancient tusk
#

I am asking if it a bug or a case of hacking

old sorrel
#

I abdicate the stage to you then.

ancient tusk
#

Also the armada event do people get kicked from the active roster when it says your in

placid radish
#

There are changes in the works for how armadas work. What excatly I am not sure, but, should be good!

#

@ancient tusk Can you send me those battle logs of the miner ?

ancient tusk
#

@placid radish how by screen shot as when i reloaded the game my only victory log disappeared

placid radish
#

crap, yes, I was looking for the SS of them

ancient tusk
#

@placid radish is it to get a time reference

nova panther
#

Oh I think I know what happened

#

@ancient tusk you got raided right?

ancient tusk
#

I did

nova panther
#

But couldnt see warship hits in battle logs,just miners hitting your base correct?

ancient tusk
#

Didn't see any destruction of anything after the first successful defend then just miners raiding me

#

And everything dead

nova panther
#

Battle logs can only contain 30 logs but most of the time last 1-4 logs are bugged and stuck in there for a long time.
This is what happened:
Raiders cracked your base and start to drain you but since the limit is 30 you cant see warships cracking your base and only miners hitting.Last log about succesful log is like I said bugged and stuck there for an unkown reason

#

If you want to know why their envoys could raid you without any damage,that is because of a change made during ship balance.it takes 10mins for turrets to repair,if your base is hit within 10 mins repair time starts again so no damage done to envoys because they hit you every few mins

silver nova
#

I've always thought the last 3 or 4 are there to remind you of who hit your base and pvp against last

nova panther
#

Makes sense?

#

I've always thought the last 3 or 4 are there to remind you of who hit your base and pvp against last
@silver nova I wish,but they are bugged

silver nova
#

It's inconvenient, but has nothing to do with the actual raid in the end

ancient tusk
#

All i know is that there was still room for logs as it didn't totally fill with my base being totally emptied and the fact when i did see the successful defend it says all ships good and all turrets good

#

That is why I asked if the battle log is bugged or not

#

I am fine regarding being raided its the info regarding it that is bothering me

nova panther
#

If you want the hits with details I think support can tell you that.But yes battle logs are bugged and last ones can stuck there for days

#

And Devs are working on a fix

ancient tusk
#

How are there multiple servers or the one for mobile

nova panther
#

There are around 80 servers

ancient tusk
#

I can't see them as I'm on an android copy

nova panther
#

You cant see them

ancient tusk
#

I don't see them

#

Unless its under something as I have checked all menu items and don't see it

nova panther
#

You cant,it isnt in the game

#

You cant change servers for now

wooden oyster
#

I am admiral but am no longer able to promote players to Operative or Premier, only Commodore. Please fix! @ivory vortex <@&509691205798592532>

compact dirge
#

Haven’t seen that before

placid radish
#

Have you contacted customer support?

nova panther
#

Support

native oyster
#

TheBatMan

nova panther
#

@fast valley

placid radish
#

@fast valley !!!!! CRITICAL POsT!

nova panther
#

I dont want to log in to my second account after all those tags 🤣

bold beacon
#

federation event froze and i got no points

wooden oyster
#

My commodores can only promote and not demote, because whenever they try to promote the player in question becomes commodore @ivory vortex <@&509691205798592532>

native oyster
#

@bold beacon Try restarting your app. Happens to me at times as well and fixes the issue for me.

wooden oyster
#

I have restarted many times and cleared localization but nothing works.

nova panther
#

Please tag everyone instead of Mods and Panic @wooden oyster

native oyster
#

@wooden oyster There's no need to continuously tag and my earlier reaction was towards Admiral Nimitz.

#

We've already advised you to contact Customer Support as we're not familiar with this particular issue. @wooden oyster

wooden oyster
#

I did. They have not responded.

golden haven
#

Give them time

placid radish
#

@wooden oyster please watch the language

wooden oyster
#

Oh hey HAL 👋

#

Didn't you used to be in SCE? @placid radish

placid radish
#

Wrong Hal my friend

#

I am on S11 where mining is a contact sport

wooden oyster
#

Ah okay 😂

bold beacon
#

still frozen on romulan kills

#

isn’t updating my kills

#

restarted app and no results

#

@ivory vortex thoughts

silver nova
#

He's probably asleep by now

native oyster
#

@bold beacon Some Romulan systems do not contain the Romulan faction ships you're after but regular hostiles. Please make sure the enemies you're destroying are the correct hostiles.

bold beacon
#

they were i saw my log at the top give credit

#

also didn’t update my borg mission points

wooden oyster
#

Alliance promotions are broken @ivory vortex

#

The generals in my alliance are also unable to promote players to anything other than Commodore. I am checking with other alliance leaders now to determine if this issue is server-wide

worn hare
#

Promoting someone from agent took them immediately to commodore, as a commodore i dont have the ability to promote premiers, and i cannot demote preimers or operatives

#

Its pretty screwy right now

wooden oyster
#

Heyyy welcome Peachy! 👋

#

You have found my rant channel 😂

#

I noticed this several hours ago... but support being unhelpful as usual lol

worn hare
#

I tried after you asked and immedately went here to report after i realized it wasnt just you

wooden oyster
#

Why didn't you try that when i first mentioned it? Lol @worn hare

worn hare
#

you didnt ask 😄

wooden oyster
#

You know the bugs almost never affect me, even when ppl were getting the pink screen of death i never got it, if mine gets a bug you know its everybody lol

#

And i remember that bug where opening chests made the game lag like crazy. I raided millions off of several bases until they finally fixed that for everyone 🤣

crude veldt
#

Ok, this node is seriously glitched, No Ship on node, When I send a ship to mine is gives me the attack warning for my base shield.

wooden oyster
#

This is a common issue, and been around since the start of the game. It means somebody broke that toilet @crude veldt

#

You'd be surprised at the size of the twinkies some of the guys around here can produce

bronze herald
#

Lat mines in the beta penthe system are disappearing once you clear them rather than resetting.

mighty panther
#

they are just invisible, you can still put your ship on them

glossy dust
#

When will the following issues be fixed:

  1. Ship sent to attack NPC doesnt fly to it straight away, but after proper time it attacks if through half of the system
  2. Ghost Swarm ships (visible in the system but not targetable)
  3. Mining nodes that can't be mined
high goblet
#

how can RevDeuce make a video during that you can move your station to any system you have a ship in but I tried it on server 193 and i got the return all your ships first notification?

nova panther
#

It works,I tried

sick sluice
#

It will be fixed when the Romulan officers work correctly. We have only been waiting for that SINCE THE GAME BEGAN.

nova panther
#

how can RevDeuce make a video during that you can move your station to any system you have a ship in but I tried it on server 193 and i got the return all your ships first notification?
@high goblet you have to have 1 ship in the system you want to relocate and rest in base or all ships in either base or in the system you want to relocate

high goblet
#

@nova panther he says on his recent chat with Panic that he doesn't have to recall his miner to do long distance raiding, so that would mean, 1 x miner out and 1 x ship in system he wants to move to. That's at least 2 ships out. It's that correct? or is it only 1 ship out and all other ships on station?

nova panther
#

1 ship out and others in base @high goblet

#

I dont watch his videos so no idea.But this is how it works

native oyster
#

you can have more than one ship out of dock so long as they are all in the system you want to port to

high goblet
#

thank you Bat & Phil for response,👍 much appreciated. Still means you need to recall miners to move anywhere, so not really that helpful.

native oyster
#

it's saved precious time when miners are closer to a base that's just been cracked by a teammate, when the miner is closer to the target than home

high goblet
#

thanks Phil for the explanation. As logic dictates though if the station can move why need any ship home. Game mechanics. as mysteries as leprechaun😂

round veldt
#

The lag this morning is terrible. I'm waiting 15-30 seconds for anything to happen in the game after I tap anything, and I tried restarting the game to see if that will fix it, and it's loading very slowly.

#

<@&509691205798592532> any word on whether any servers are experiencing issues this morning? I just got a Failed to login message.

#

The lag started yesterday evening with this round of Faction Hunt. I figured it was just because so many people were hitting hostiles at the same time, when I'm usually the only one doing it. I need to finish up my last faction, and the game won't even let me log in now.

mild pagoda
#

@round veldt none that we know of

golden haven
#

Dont belive so

round veldt
#

I finally got logged in, and then it gave me a network connection error and made me restart.

#

just got loggd in again and threw up an 8-hour shield.

mild pagoda
#

try restart phone. also, I occasionally turn wifi off on my phone for a few seconds and then back on and that clears lag and log in problems

round veldt
#

I'm not using Wi-Fi. My mobile network is faster than the wifi at my work.

mild pagoda
#

well turn mobile off and then back on

round veldt
#

It's done it to me at home on my Wi-Fi last night and this morning on my mobile network.

#

It seems to be fine now, so it was probably a temporary glitch.

#

I think the old chat bug slipped back in with additional slowdown bugs, though.

#

It's still taking at least 2 seconds for the UI to respond to anything when it's normally instant.

#

I only started seeing these issues after the last client update to fix the disappearing mining nodes last week.

#

0.693.06704

solid skiff
#

Hi, not sure if this is the right place, but I have completed all the Borg events so far but showing less Borg points than team mates? I have seen this mentioned in other chat groups. Is there an issue?

keen surge
#

Depends. What's your points at would be the first thing? 🤔

round veldt
#

My ship was told to warp from my station to the corner of a system in Federation space, and when the 9 and a half minute timer ended, it was found in the corner of my home system... in Klingon space...

round veldt
#

@solid skiff I have 138k Epic Borg Points in my inventory, but I'm showing 152.4k in the event. It's possible that some of the events have given fewer tokens than they said or that some have given extra credits towards the Borg Invasion event for some and not others. The difference is 14.4k, which is pretty much a full day's worth of points.

solid skiff
#

I also have 138k but colleagues have done all events as myself and holding 152.4k in the event, I feel something isn't right, same 14.4k difference

native oyster
#

Hello everyone. I have been contacting support for two months to solve problems, but to date they have not solved my problem. Could you help me understand how it is possible that when I insert pieces in my ship it increases by 0% of the power? thanks for everything

nova panther
#

@native oyster it is very minimal increase so rounds to 0%

solid skiff
#

@round veldt

nova panther
#

Click on the I button of the weapon pic you should see the details

native oyster
#

it increases very little, but the saladin at the beginning increases by a little, not only by 0%

solid skiff
#

@keen surge I have 138k in the Borg invasion event, I have completed all events since act 2 started, my colleagues who have done the same are on 152.4k event points.

round veldt
#

yes, @solid skiff that's because your event is counting points correctly and theirs is counting extra points somewhere along the line. I have seen the same thing. I am on Android. Is it possible that you're on iPhone and that's the cause?

compact dirge
#

@native oyster On the upgrade tap on the “ i “ information symbol and it’ll tell you how much the weapon increases are, if they are small enough it’s not an overall weapon increase itll round down as stated earlier

native oyster
#

yes the increase is small. But I was talking to other players and the saladin increases by more than 0% for each piece inserted, which is why it makes me think

#

thank you for your help

solid skiff
#

@round veldt I'm on android. So it's everyone on higher values that are incorrect and the actual collective points gained should be 138k? Is something being done about this?

compact dirge
#

@native oyster The Saladin has one tiny gun and one large Kinetic, likely the one you’ve got selected is the tiny gun. Try the other one and it’ll probably show more than 0%

native oyster
#

it was the small gun, the problem is that I increased it by two degrees and it always gave me 0% even in the upper degree

onyx portal
#

Hello, the promote / demote function is no longer working. Promote makes everyone a commodore and demote makes everyone an agent. We can no longer set anyone on operative or premier

noble moss
#

@onyx portal - we're aware and it has been reported. We'll let you all know if we hear anything.

native oyster
#

Hey guys.. Yesterday i got borg points and a transwarp cell. Today they are gone.. Very not cool.. Can i have it back???????

nova panther
#

Any more details? @native oyster

#

I cant help you if you just say that

#

You got cells and points from where?

#

You check every place in your inventory?

solid maple
#

I completed all borg events for solo borg event and I’m not at this milestone @native oyster

nova panther
#

@solid maple maybe he paid some $$

native oyster
#

Well i did the fed event and got a cell.. Maybe it was to early for it. On my way to get vi'dar butbnotbcompleted it

solid maple
#

oh right @nova panther 😅

nova panther
#

You cant get cell from faction hunts

#

Are you sure it was a cell?

solid maple
#

maybe he reached the milestone by doing the fed event

native oyster
#

Well i got one. Maybe frombthe borg event itself. Don't know exactly

#

That's it

#

@solid maple that's it...

nova panther
#

Okay

#

Can you look at the bottom of other tab in inventory? @native oyster

solid maple
#

screenshots could help

native oyster
#

Yes but it's not there anymore

solid maple
#

Did you go in borg space after the event?

nova panther
#

Maybe you used it?

native oyster
#

Nope. I wanted go in borgspace but it said i need a warp cell. Borgpoints of milestone are also lost..

nova panther
#

@native oyster can you send an ss of your borg event?

native oyster
nova panther
#

You arent there yet

#

Cell is in rank 8 or 9

native oyster
#

Maybe i shouldn't even get one at all. Not progressed enough?

#

But I got one.. Well ok.. Thought so.. Thanks a lot fof your infos.. Much appreciated 👍🏻

nova panther
#

Could be a visual bug,but you should 100% get one at rank 9.If you dont get one tag Mods in here

noble moss
#

Bat, with your current punctuation, it sounds like you've advised he will only get rank 8 or 9 so long as he doesn't tag us. 🤣

nova panther
#

Opps 😂

solid maple
#

9th milestone

native oyster
#

I know.... 😂 What is meant

wooden oyster
#

alliance member promotions are still broken

#

pls fix @ivory vortex

#

promotions became broken sometime between 7:00 pm CST on March 1 and 2:00 pm CST on March 2

#

players across my server are complaining of this same bug, on server 17

compact dirge
#

We’ve fed this back to Devs

nova panther
#

@wooden oyster it isnt just your server and we already send issue to Devs.Please dont spam it everyday,will let you know when we have an answer

wooden oyster
#

ok thank you for letting me know, i appreciate that @nova panther

#

any idea on when this will be fixed? are there any temporary work arounds until then?

nova panther
#

Not yet

#

We usually dont get ETAs

wooden oyster
#

if I contact Scopely support, will they be able to manually promote players to a particular status?

#

can i put in a ticket any time i need someone promoted or demoted, and they can help me?

nova panther
#

Hmm since I never saw an issue like this,I am not sure.Maybe they can maybe they cant.Wont know without trying

wooden oyster
#

OK

#

i have put in a ticket to promote a player in my alliance to operative, I will let you know what they say

nova panther
#

👍🏻

wooden oyster
#

i use alliance promotions and demotions to help keep track of how active each player is in the alliance. I hope we will be compensated for this outage, perhaps by alliance credits

native oyster
#

If you too have problems with the first augment boss ship, report it to support. It looks like a bug, but they want to have more people with the same problem to report.
First boss cannot be defeated even if it says easy target. Higher or different ships / crew do just a little difference. Other ships we have no problems with. Report now! To get this fixed asap.

gray plank
#

@native oyster you need a stronger ship. 40k against 44k. Well I dont think we have to show mathematical which ships is stronger

bitter current
uncut lake
solid maple
#

@native oyster Don’t use hostiles crew against missions ships

uncut lake
#

He may not have pink kirk yet

#

And honesty don't remember what I was using on mission boss at that level before pink kirk 🙈

placid radish
#

Hostile crews do not work against mission bosses

solid maple
#

☝️

nova panther
#

@native oyster you need a stronger ship. 40k against 44k. Well I dont think we have to show mathematical which ships is stronger
@gray plank nah that hostile is weird,saw a lot of ss people trying to kill it but couldnt

keen surge
#

@solid skiff can you check your inventory and see if the points there are the same or a lesser amount?

solid skiff
#

@keen surge currently doing event and vat 148k, inventory matches that figure

keen surge
#

Ok, if your inventory matches then yeah, you're likely missing the extra mystery points that the rest of us have gained in the swarm events 😬

#

The mods might be able to get it to the right people to review, but you'll probably need to raise a ticket with CS @solid skiff and hopefully the don't try to take the points away from the rest of us instead 😅

solid skiff
#

Thanks for your help @keen surge

hybrid plinth
#

I have twice now completed my research and have not been given credit for it in my daily events. Logging out and back in doesn't help. I'm hesitant to uninstall and reinstall the app. So what are the other options that can be done?

nova panther
#

It is probably a delay,wait a little @hybrid plinth

#

@keen surge I dont want to report that because of what you said at the last ....

hybrid plinth
#

😑 ok I'll give that a try, again. But honestly not having much faith in that way. I'll be patient with this, but only for so long.

keen surge
#

@nova panther yeah, it would suck to lose our free points, but either it's intentional and some are missing out or they're being placed at a relative disadvantage 😬 my desire for fairness outweighs my personal greed 😅

nova panther
#

I dont think it is intended

keen surge
#

Then it's unfair on those who aren't effected, and if 1 person has reported it then more must be effected also. I would give up my extra points if it meant we were all in the same intended boat 👍 (though I'm sure there'd be an outcry about lost unearned points 😂)

native oyster
#

@nova panther its not the ship. Just read the complete message. Different and much higher powered ships dont work.
Yes i know about the advantage off the triange, ships and its crew. All of this where tryed to solve this problem.
Ships says its an very easy target, but i cannot get trough its shield or even damage its hull

If i use all the advantages, i can take out even higher ships. According to support it has been passed trough to devs.

earnest crest
#

On my server the following has been broken for a while. Afritalis system- X-197, Y302. This gas node has sat 12586 for the past month.

tiny gazelle
#

Can anyone confirm if Scopely is aware of the discrepancy in the Borg Invasion points between players? As of completing today’s events, I have 164.4k points but some others only have 150k points. We all have completed the daily borg events, and should all have the same amount of points.

keen surge
#

@tiny gazelle at least one person was going to raise a ticket this morning. To be clear though the higher points looks to be the incorrect one; they aren't missing points, we just have too many 🤷‍♂️

wintry rampart
#

Help. Promoting sends players straight to commodore. Demo thing sends them straight to agent. Needs to be fixed ASAP

#

Demoting*

noble moss
#

@wintry rampart - we have reported this to the team. If we hear anything, we'll provide an update.

wintry rampart
#

Thanks.

tiny gazelle
#

@keen surge do you know if the person with the higher points was also higher in level? We were thinking that the devs used old coding where the amount of points given were lvl based, and they forgot to update the in game graphics to go with them.

keen surge
#

I'm 35 and have higher points, but..

  1. my inventory points is less than my event points
  2. I did the math prior to completing both days of swarm events and gained an additional 7,200 points per day than was listed in the event rewards. @tiny gazelle
young cosmos
#

What is the issue with the refinery that people are talking about?

keen surge
#

It doesn't give enough uncommon and rare for their liking mostly 🤔 Have to pray harder to the RNG God's.

nova panther
#

@last umbra you need to kill Federation hostiles not Romulan ones

last umbra
#

O need to put my glasses on thanks

nova panther
#

😅🖖

dapper hazel
#

We are having an issue with alliance ranks. Everytime we try to promote and agent to operative, it goes all the way up to commodore. If we try to demote it, again it goes all the way down to agent.

compact dirge
#

We have reported it

dapper hazel
#

Same here

jagged skiff
#

I can no longer enter Augment space with my data miner what might the problem be?

native oyster
#

did you relocate to a higher warp system @jagged skiff ?

jagged skiff
#

Aah that would be the problem! Thank you for the info!

#

👍

molten sentinel
compact dirge
#

One is kill 25 other is 20

#

They go up levels but don’t go past 32

#

I’m Ops 38 and I only have to kill 32s still

uncut lake
#

And don't post everywhere 🙈

thorny pulsar
#

@nova panther when are they going to fix faction police and the targeting issues

nova panther
#

Ah which one?

thorny pulsar
#

@compact dirge dailies change with faction reputation not ops level

nova panther
#

I havent seen an issue with police

compact dirge
#

Swarm requirements go up with ops level @thorny pulsar

thorny pulsar
#

It's the romulan and Klingon that I'm hated in. Sometimes they attack. Most timrs they only attack for 20 minutes and then stop

#

Well i just made Operations 28 and they haven't changed yet. Knock on wood

nova panther
#

They do change

#

At lvl26-27 you need to kill lvl28s,at lvl28 you need to kill 30s

thorny pulsar
#

Not completely accurate @nova panther

#

It would seem

nova panther
#

This is how it should be^

thorny pulsar
#

Should be and are are two different things. I'm just saying. Back to my question about the police/chasers

#

I appreciate the chart by the way. I still dont use lcar terminals

neon junco
#

No supremacy event for me today.... last time I completed successfully... seems to be a new bug 😬

boreal mortar
#

@nova panther seems to be a mission error sir

nova panther
#

Recall your ships.When it reaches base mission will be completed

#

But dont recall before killing as much as borg you can

#

You will need more of those probes in the future

boreal mortar
#

That’s kind of a cheap move. Only have the one cell

nova panther
#

😐

boreal mortar
#

Then again...what did I expect from Scopely.

native oyster
#

😐

mild pagoda
#

well in Scopely's defense the importance of transwarp cells has been discussed countless times on this discord and stressed that you should not leave system until you get as many kills as possible

#

In fact I just suicide when I go to borg territory to max out

boreal mortar
#

Then the mission should be “Collect 3,000 probes” next step “Return them to base”

#

How else would you know?

native oyster
#

You still haven't collected them.

#

You could be overprotected, attacked and lose your cargo to <3000

#

Do you see 3000 probes in your inventory?

#

Nope?

#

Ok

#

😄

boreal mortar
#

That’s splitting hairs

mild pagoda
#

why? its just like swarm modulators. during initial swarm event you had to get modulators and return to base with them for missions to complete

boreal mortar
#

But whatever

frosty plaza
opal patrol
#

Since operation level 16, I've not been able to complete the Combat Training level 16 Hostile Captain. I posted a bug report in the game, with no acknowledgement of message sent or response. The next 3 images show all that should be needed. I truly hope someone can fix this issue

mild pagoda
#

@frosty plaza its a visual glitch

#

@opal patrol what’s the issue? You can’t kill it or select it.

nova panther
#

I think he cant select it 🤔

#

There is no banner showing up

mild pagoda
#

Ah.

#

@opal patrol when did you file an in game ticket

opal patrol
#

I can't select it or destroy it

#

I'll have to check ingame, then post it when I find out again

spark ether
#

Submitted to support, too

keen plank
#

See the picture, my Devor should have 19 in warp range. But when I try to go to a system with range 19. I can’t go there

keen surge
#

@keen plank are you using Pike with cadet Scotty to hit that range?

glacial plume
#

Why did my dailies change? I did not go up in level. I am still at level 39 and the game is making me do level 40 dailies.

keen surge
#

@glacial plume are they faction dailies or regular dailies?

mild pagoda
#

@keen plank where is you base located?

keen plank
#

@keen surge if you see the warp range on my Dvor it is 19. When i try to Go to a system that requires range 19. I can’t go as it requires range 19. See the 2 pictures for details

#

@mild pagoda what dos base location have to do regarding warp range

#

@mild pagoda it’s in Opal 20

keen surge
#

@keen plank I think I've figured it out. You're looking at the upgrade module that you don't yet have installed, that's your range AFTER installing it. Go back to your main screen and click on your ship, it will show warp range in the little manage/recall box

keen plank
#

My range is 19 and with upgrade I get 20 as I read it

keen surge
#

I don't really care how you read it.. Look at what I posted and then look at the same on yours.

mild pagoda
#

@keen plank if you were based in a high warp system you would not be able to warp there regardless of warp range of ship bc it could not return to base. That is why I was asking

#

@keen plank the plus 1 does not mean you get 20. It’s showing you get warp 19 which is an increase of +1

keen plank
keen surge
#

18, boom. That's your range.

mild pagoda
#

Exactly. You need to upgrade to get warp 19

keen plank
#

Thx

keen surge
#

Anytime 👍

brittle night
#

Scouts not giving messages is a new thing or?

keen surge
#

No, not new. It's not a 100% chance, so you mostly get messages but not always.

brittle night
#

I have gotten a chest every single time up until this time

mild pagoda
#

Then you are lucky

brittle night
#

Though it was 100%

#

Sorry

glacial plume
#

What is the difference between faction or regular dailies

#

Targeting of enemy ships are messed up. My interpret got interpreted and the enterprise was unable to interpret the attacking vessel that when in a straight line back to his base. The enterprise was between the base and my destroyed ship.

keen surge
#

@glacial plume regular dailies are generic and tied to ops level, faction dailies are specific to a faction (mine ore/gas/crystal, or kill opposing faction hostiles, gives faction rep and credits rewards), and is tied to your faction reputation level.

mystic meteor
#

Nodes r STILL disappearing on reset, plz, Plz, PLZ fix this!

native oyster
#

Hi, the rest of my alliance are reporting an event called military supremacy, but it doesn’t show up in my event tab for me, any ideas? I am the same lvl as other players who see the event!

keen surge
#

Not everyone gets the event, no one quite knows the criteria to get it, but information is that this is operating as intended @native oyster

native oyster
#

Another case of being penalized by Scopely whilst others benefit!??

#

Vemet not visible, system if full of bases... same bug as with Zhang was long time ago

hexed vigil
#

@keen surge the criteria are figured out by some ppl. RevDeuce made a video about it

keen surge
#

Except that their theory was immediately changed after they released the video and the discussion about what the criteria was continued all day after that video @hexed vigil

sick plume
#

refreshing mining nodes and you can't get back onto the node without leaving the system.

native oyster
#

Not loading

hexed vigil
#

@sick plume scoply said that they changed criteria?

keen surge
#

Players said, Scopely don't say much 😂
But they changed their their theory the day they released their video, within hours, because what they were saying was already known to be wrong by several of us in here. Scopely may or may not have changed it, but not in the middle of the last event 😂

molten needle
#

Anyone noticed that the warp times are about 10-15% longer since the server reboot?

#

The flight to a specific node in Vellamo was about 9:15 with my BB... now it's almost 10 mins. My Mayflower did it in under 7:45, now it's 8:15...

#

No upgrades to either of those ships, no changes to crew, literally the difference between before and after the server

royal turret
#

I'm loged in on all of my amanads I did not get a thing thouse are shone of the others not frum this one

#

Not good help me please

uncut lake
#

@royal turret tactical cores are not win from armada 🤷‍♀️
Armada give green stuff to buy armada uncommon chest and/or tactical cores

#

You have 19.5k green stuff to buy those tactical core chest.

#

And if it s not that, sorry but don't understand your pb 🙈

mild pagoda
#

@royal turret what is your question?

mild pagoda
#

if i understand you, you sent a ship to an armada and did not get to be in the armada? If so, that is because even though you may be in the que for the armada, once it starts it only takes the strongest ships. So if you have a 4 slot armada and 4 people joined with stronger ships you are out of luck.

granite valley
#

Lot of issues with 8h shield in server 143. Lot down before the end of the timing

opaque wadi
#

In my alliance we have an issue with promoting. We try to promote some members to operative and it shows they’ve been promoted to that rank. When coming back to the game they have all be promoted to commodore. Admiral as well as 2 commodores have tried and all show the same problem

mild pagoda
#

@opaque wadi we have reported the issue to the dev.

pastel vector
#

Just got attacked and lost entire cargo despite protected cargo stated as 9450. Anyone have any ideas why or is it a glitch?

magic horizon
#

@pastel vector this is not a glitch. Whatever capacity is not under your protect cargo limit is open and can be taken. Maybe look to return your miner more often to your base to empty and avoid this happening again.

jaunty granite
#

I have a ship which won its battle (pvp) but the game marked it as destroyed. I can’t recall it, I can’t fix it. How do I report it so it can get repaired?? I tried the in game help/support an hour ago but it seems like an automated system that doesn’t do anything

mild pagoda
#

@jaunty granite support can take 1-5 business days to respond but are the correct people to report it to.

narrow folio
#

I have a Problem to Level up my Franklin to Stage 3 due to missing Warp line which i should get in an Mission which i have already Done months ago. The current Open mission is Part 7, but the necessary item should be available in Part 2. Could you check and solve this issue? Otherwise i cannot level the ship. Thx

ivory cypress
#

refinery not producing uncommon crystal? I think it's been weeks since I saw refinery make any uncommon. Several others in alliance report same observation

rapid condor
#

Im having a problem with trying to promote an operative to premier. It assigned them commodore instead. Also when I try to promote an agent to operative it makes them a commodore...

lost rampart
#

Yes, having that same issue

noble moss
#

@rapid condor @lost rampart - It's been reported to the team. If we hear anything, we will update here.

rapid condor
#

Thanks✌

native oyster
#

What is the easiest was to contact the support?

#

Way

narrow folio
#

Any news / actions on my issue?

native oyster
wraith shard
#

I just bought a new phone because my old one no longer allowed me to use any form of internet. I signed back into my Google play account and tried the start playing star trek fleet command again. It started me out as if I had never played it before.

placid radish
#

Contact customer service

bleak furnace
#

Promote an operative player to premier then he is immediately commodore and you get the following error

placid radish
#

It’s been reported

bleak furnace
#

Also that if you demote the commodore it will demote it to agent instead?

narrow folio
#

Is here anybody who can support me on my a.m. issue or shall i ask / contact anybody else?

placid radish
#

Contact support. I think you’ve missed a mission somewhere. Or check with LCARS

remote tusk
#

Commodore bug here as well. Either Commodore or agent.

royal turret
#

I did not get the win and I wonts a group

#

It wus a 11k to

sour pier
#

Commodore bug as well in my Alliance. Server 141

glossy saffron
#

This is the kind of crap that annoys me. Getting raided whilst online and no shield deploying

#

Clearly the player in question here is either employing some kind of cheat/hack

#

Or you have serious issues with the code

#

But since scopely deny issues with the code. Am I to assume the player above is a cheater?

#

Bear in mind when I took these screen grabs I had deployed a 4 hour shield manually 3 mins earlier

placid radish
#

Ice can you send me your user ID in a dm please? I will forward your case to our team to see what they say

native oyster
#

Question.
Why is there a ship power difference between a docked ship and a docked ship under attack.? The difference shows up in the battle report.

#

It’s like this with every ship but different power drop amounts. Different crew on every ship

placid radish
#

It’s because you lose the bonus from it being docked

native oyster
#

Why?

glossy saffron
#

As a suggestion. Can the game not display the total amount of power when undocked on that screen too?

placid radish
#

We’ve made that suggestion. Not sure where it sits tbh

glossy saffron
#

Thematically Arhon I suppose it's because the ship would need to undock to fight or be a sitting target

native oyster
#

What’s the point of getting extra power for defense when being docked, to lose it when being attacked

glossy saffron
#

But, the field of influence for the station should mean it extends to the ships fighting inside it's sphere of influence

native oyster
#

But it does. Ships while docked get an increase in power from the extra bonuses you received from the station

#

When they are not docked there’s a slight drop in power when in free space

#

But why does the power drop while docked and attacked

#

The power drop shows up in the battle report

glossy saffron
#

My guess is it's a code issue

#

The code can't or isn't detecting the ship fighting on a home base

#

Therefore the power drops to open space level

native oyster
#

Open space level is also different than this

glossy saffron
#

It's my guess that this is possibly the reason why you can research abilities which boost your attack on stations, or defensive stats on stations but can't have a suppression research which actively reduces attackers power

#

By a percentage

native oyster
#

I think it’s a bug

glossy saffron
#

Well that depends. It's a bug if the code is supposed to keep track of it. If the code is not designed or capable of keeping track of it, it's a feature

#

😂

#

Sorry, has to be said. As you can see... I'm bug reporting too but as someone who worked as a game developer in the past... I can't resist that one

native oyster
#

😆

#

@placid radish do you have a explanation for this

idle solstice
#

Hi

#

I have a bug report

#

When promoting members does not allow one promotion it glitch’s out

#

To the top or bottom

placid radish
#

@idle solstice that’s already been reported. They are looking into it

idle solstice
#

Thanks

placid radish
#

@native oyster Newp. Scopely power math is beyond me

void seal
#

Hi hi. The power of the ship remained the same despite me doing 2 upgrades.. Shields and kinetic weapon..

mild pagoda
#

@void seal clear localization or restart.

#

There has been some lag today

young bronze
#

@void seal some of those weapon upgrades are so small there is no visible power increase.

nova panther
#

22%/3%/5% increase isnt that small .... 🤔

lethal beacon
#

and the change value is clearly showing in the screen shots above - I'm running into this a lot (screen shots being ignored by support)

young bronze
#

Did You undock the ship then recall it? Sometimes that works.

young cosmos
#

The details tab for the Refinery does not display any information as to what benafit each increase in level yields.

keen surge
#

@fierce elm bulk discount 👍

ivory cave
#

Trying to BUY second Franklin Pack from store to get the other 45bps but it gets cancelled saying " you have already bought this pack " as an error... so what ??? i get 1/2 a franklin ???

cunning talon
#

hi. can anyone look into why the 2* raw ore in Obilent on server eu-159 at 144 -329 cannot be mined? i get the mine button but when i go there the ship just sleeps ( all other mines seem ok ) and this is a problem for 4 days at least now

native oyster
#

@cunning talon just skip it. Devs are aware of the problem and they are working on it. No ETA

#

@ivory cave you need to contact support in game, they are the only ones that can help with that issue. Check out #557163704383438850 for details and other possible ways of contacting them.

pine reef
#

Promotions demotions bug. agent promote goes to commodore. Commodore demotion going to agent. Sever EU-160.

#

Please fix asap. Almost went to therapist over this.

native oyster
#

Devs are aware and working on it.

#

¯\_(ツ)_/¯

crisp cypress
echo mango
#

Need to do all romulan ship build onl ora and cri ore gas,i have Gladius and no ora spend its not good

mild pagoda
#

What?

plush epoch
#

He means all romulan ships should use Ore, so the romulan pure Ore is useful @mild pagoda

rancid dune
#

Why are my ships being sent back to dock as destroyed when they have 14k health left?

wooden oyster
#

alliance member promotions still broken

sharp mica
#

Received alliance gold trophies but am unable to cash them in. Is this a bug, or intentional?

reef coral
#

In the past couple BfG events the special recruit icon did not show up for several hours after the event started.

mild pagoda
#

For the last time the lack of recruit chests for trophies has been reported and we are awaiting an answer. Please scroll up before posting questions or “bugs” that may have been reported already.

jagged skiff
#

I just bought an ultra pack for $6.49 but did not receive all items. How do I contact customer service?

placid radish
jagged skiff
#

Thank you!

#

👍

ancient tusk
#

Hi again is the armada queuing still bugged

native oyster
#

Any ETA on bug fixes?

plush epoch
#

^

nova panther
#

NO

plush epoch
#

😞

old saffron
#

I also have experienced warp travel time increases across the board with no other changes to ship crew or research

swift dust
#

Warp time hasn't changed. Only two factors, excluding officers, Warp speed and warp distance.

Wrap distance is the Warp value to travel from one system to another.
@old saffron They have not changed since the G4 update last year.

So, I would say you were using an officer on the bridge that gave a warp bonus and now you're no longer using them. The two that come to mind are Domitia (Hurry Home) and Helvia (Gold Rush). Typically used when mining or miner griefing.

old saffron
#

@swift dust i triple checked no new officer changes at all. Darndest thing

#

But ill check again across all my ships..miner and warship

swift dust
#

well .. the formula is Time = Distance/Speed

#

so time only changes if you alter the distance or speed

analog prism
#

@pine reef Yeah have the same problem, thought I was going crazy. Now I have to hold off until they fix this problem.

solid maple
#

it depend where the random target is in the system

void seal
#

Anyone noticed. Repair times are still not fixed.. Eg.. It shows 5 hours before repair.. Once u click.. It changes to 6 hours.. Been noticing that for some time

lethal beacon
#

Is the warp time increase that you are talking about possibly the bug where it gives you warp time, counts down to zero, but does not arrive at the location. until a minute or two later? (I've clocked it at up to a total double of the original time.)

silver nova
#

It's a Helvia/Domitia bug.

unreal pilot
#

warp times have been extremely screwy lately and it's not just helvia/domitia, my warships with full combat crews are showing up at times vastly different that what's listed. I suspect the warp travel galaxy research may be to blame.

pastel axle
#

Thursday my warp time from my home system to borg space was 9m 8s, yesterday same crew ship etc 8m 50s so i was happy, just weird

mild pagoda
#

Weird my warp times are spot on

glacial panther
#

Notifications are constantly delayed - if you cant get them working, just remove them

#

Also, it would be nice to not get told "impending attack" when trying to apply a peace shield - I end up getting multiple hits as Im trying to apply one

charred thunder
#

For warp times it can be the difference if you select the system in Galaxy view, and hit “set Course” it will send you to a random spot in the System hence the difference in times because it factor in the impulse speed in the actual system.
The only way to check is you go into the system view and constantly select the same spot all the time

lethal beacon
#

👆 Except that I never blind warp to a system. No this even happens on recall. Click recall timer says 5m 27s - timer counts down to zero. Ship has not arrived. Travel path indicator line still there. Ship arrives in another 3-5 minutes. Total warp time for a 5m 27s warp - 8-10 minutes.

nova panther
#

Yes,Helvia or Domitia bug

#

It is a known issue

lethal beacon
#

Even if neither is on the ship?

nova panther
#

That is weird

#

Never saw that one

#

🤔

lethal beacon
#

Will it happen if they are in lower decks? Thats possible,

nova panther
#

Dont think so

safe sapphire
#

All right I don't usually complain... But wtf is going on with the game? If I play for more than a few minutes, i can no longer see or respond to message in private or alliance chat. My kills do not get registered until i restart the game

#

I end up having to restart the game like 5 times to get rewards from either missions or events.

lethal beacon
#

@safe sapphire Are you on ios/ipad? , i see the same thing on my ipad

safe sapphire
#

No, I'm on Android

#

@lethal beacon wouldn't be so bad, if I didn't try to exchange nodes with teammates

lethal beacon
#

Or when hostile farming and hostiles disappear/don't appear to respawn. Sometimes it requires a hard kill on the app instead of just a screen update.

safe sapphire
#

Actually with mine... I get a few bugs with hostiles.

#
  1. I have burned images of hostiles that you can't kill... They may or may not be respawn points.
#
  1. When I Target a hostile, my ship doesn't actually move until like it actually starts attacking the hostile.
#
  1. The games doesn't update that i killed a hostile and a ship is still moving even though you can't select it.
lethal beacon
#

same all three

safe sapphire
#

My rom space is littered with ships that are non existent. 🤣🤣🤣

lethal beacon
#

😂 Today it's Swarm and Rom for me - sometimes most of them go away, But I've got a few that show in the same position no matter what system I'm in.

safe sapphire
#

Mine have never gone away if they're burned images

safe sapphire
#

Also, don't know if this is a bug or not... But I would love a fix to blast lvl7 and lvl9 of a g3 node... Especially if they have been on that node for weeks

pine walrus
#

Fix the player promotions

stuck creek
#

One honest question: one of the last missions before deep space after completing a chain gives rewards as following: 10 kirk shards or 5 Enterprise blueprints (yes its fed mission). Similar chain but for Romulans so its counterpart gives rewards : 10 Nero shards or 1 Augur Blueprint?! 1 blueprint for romulan players and 5 for federation? Making getting Augur already 4800 reputation credits more expensive.... I don't know if this is punishment for not being federation oriented player or what?

stark hill
#

Hi i used a one day piece shield but showed it wasnt activated, I pressed again and it then took two one day shields off

tribal sluice
#

Not sure if anyone else has experienced this yet but I guess there are some who are using a cheat that allows you to hit a station and blow up all the ship and load up on all resources in one hit while staying off the attack logs. This happened to a member in my alliance. Supposedly there a YouTube video that show how to do it. If I find it, I’ll post it here. Is this a known problem?

polar rain
#

Where is epic armada directives in possible rewards of rare armadas box?

late kiln
#

My station got attacked by an envoy which it killed. The next attack nothing defended my station and a level 33 player took everything. What the heck happened?

dim sleet
#

I am not sure it is a bug, but on server 35, some of the players no longer have the option of the second 30 day loyalty chest (the one that had D'vor plans).

late kiln
#

This has to be a bug

dim sleet
#

@late kiln Did you see Vyse(DKST)'s message? Maybe similar to what happened to you.

silver nova
#

The log only has 30 entries. The last 4 show earlier attacks. Contact CS for a full accounting of the attack on your base. @late kiln

tribal sluice
#

This is what she had. Notice there was no 10 minute cool down. She contacted the person that hit her and he said he didn’t hit her and showed no report on his end. Which opened the rabbit hole where she learned of people exploiting a cheat. I’m trying to confirm this and make sure it gets passed the to scopely. Too many D-bags in the game already, don’t need cheaters too lol

late kiln
#

Who or what is CS

tribal sluice
#

🤷‍♂️

silver nova
#

Oh my. Customer Support.

#

This is not the first time

tribal sluice
#

Lol really acronyms can mean anything, but that makes since

silver nova
#

This "bug" gets reported here everyday. Only the last few log entries are bugged. They wouldn't show more than 30 attacks anyway

tribal sluice
#

Ahhh sorry my bad

silver nova
#

It will still get reported after it's fixed since the log probably won't ever show all attacks

native oyster
#

Hallo zusammen. Ich weiß nicht ob es ein Bug ist, aber meine mayflower geht schneller kaputt, als es im kampfprotokoll steht. Im HUD ist das Schiff Schrott und muss repariert werden. Im Kampfprotokoll hat das Schiff aber noch genügend TP. Kann mir hier jemand weiterhelfen?

wintry rampart
#

Why does my repairing say 1 amount and time, yet when I hit go.... time and price increases?

keen surge
#

The client has X formula to show you the time and cost, but the server is using Y formula for the actuals. When you hit go the server takes over. This is also why you can be short on resources for repairs despite having more than is required. Apparently it's difficult for them to properly fix 🤔

safe sapphire
#

I thought it was a research bug

keen surge
#

Depends what research you're referring to, that's generally the rebate issue where it requires the full amount but you get X% back. Very annoying when you need to cash in tokens that you didn't actually need.

#

But there's always a small discrepancy between stated repair times and costs vs actual, client side showing less than actual. So it might say you need 10,000 trit and you have 10,500, but it actually needs 11,000 and fails. Real kicker is when you use lat for the shortfall and then it's still short because it's bought what the client thinks you need 😂

glossy saffron
#

So I was attacked at my base had no ships home and the guy is probably powerful enough to overpower my defences (level 32 vs 24 is hardly a fair fight)

#

But the shield did not deploy at all

#

I manually had to shield my base

#

Checking with the attacker, this was his first attack

#

Now he got literally sod all from my base in terms of RSS really so that's not what is important. Aside from realistically a player 8 levels above someone shouldn't be able to attack them when the power discrepancy is such that even if I had maxed out the Kehra, Vahklas and Kumari I'd still probably lose in one hit. The big issue is the fact that the shield did not deploy

#

Had I not been online and immediately focused on the base, my base would have been emptied

#

So considering this is there a bug, where if a base is overwhelmed on the first attack, the shield does not deploy?

unreal pilot
#

the shield always deploys if it's supposed to. The only time it doesn't is if you've been hit less than 2 hours previously.

glossy saffron
#

Nope. I was last hit at around 10am

#

The shield did not deploy. End of. Second time in a 3 day window. Thankfully this time I was notified in game that my base was attacked (last time I wasn't and this was addressed with support)

#

Times for me are GMT fyi

#

10 am to half midnight... definitely more than 2 hours between being hit

keen surge
#

Don't know about that one, but there is a bug where the visuals don't work. Game doesn't show the impending attack, actual attack, log, auto shield, or option to repair. It's possible that you had this, where it did actually work but the client failed to show it?

glossy saffron
#

Nope I outright asked the attacker if it was his first attack

#

Per screenshots

#

He confirmed first and only attack

#

No shield came up, I had to manually pop a 4 hour one on

keen surge
#

Yeah, I know. What I'm saying is that you can have a shield deploy without any indication or notification that it has actually deployed. It's quite annoying.

glossy saffron
#

However if you have an active shield even not notified, you get notified when updating the shield as it warns you're wasting/losing the remaining time

#

I never even got that which means a shield did not deploy

keen surge
#

Except that if the client doesn't realise that you have a shield deployed, would it actually warn you?.. the issue I'm describing is one where the client is working on information X, and the server is working on information Y.

unreal pilot
#

logs often don't show attacks, especially if you aren't logged in. and even if you are logged in, if you relog (which most of us have to do often) the combat log gets all screwed up and dumps a lot of data.
Attack notifications are notoriously absent whether you are online or not, it's not surprising you didn't get notified twice.

keen surge
#

Really only the last 3-5 logs are an issue.

unreal pilot
#

yeah but that's where it stores old pvp info and it's very scrambled. you could have done 30 pvp attacks in the past hour, but when you reload it won't show any of them, often only showing ones that happened days or even weeks ago.

spiral lintel
#

Just been mining lat in beta penthe. Emptied the mine came off it and the mines totally disappeared!!!

unreal pilot
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@spiral lintel known issue, all kinds of mines disappear randomly when they go zero and never come back.

spiral lintel
#

Right next to my D’Vor (left)

#

I can’t select the space it should be at. Gutted as could of gone supervise

#

Node*

unreal pilot
native oyster
#

I've experienced something like that

lime sluice
#

I'm having a problem with being stuck in battle mode 'after battles with reds it just stays in battle mode ??? The other problems is my 10 min chest says I've received it when I havent ?? And then there the issue were I was in warp and it saying I was attacked in warp and it doesn't show up in a battle report but I still needed to repair my ship ???

safe sapphire
#

If it's stuck in battle mode it unlocks when you make a move with another ship

naive heath
tawny jolt
#

Can u PLEASE fix chat. Please!!!!

native oyster
plush epoch
#

Means it's being attacked, but it's a visual glitch

#

So the other ship isn't close to where it should be

surreal ridge
#

@ivory vortex hi panic, I set a shield up and sent a miner out to mine before logging off tonight and for some reason it hasn't worked your end and I got raided and had my miner destroyed at the base. I've sent a message to CS but I don't understand why this has happened. My username is in the screen shot below

lofty quarry
#

Is anyone getting nonsensical alerts tonight? I keep getting "ship B has finished repairs" then I look and it has an hour left. Close phone "ship C's cargo is full" but it actually isn't. Then "ship B has depleted a mining location". That came up twice but was not correct.

arctic lion
#

@ivory vortex there seems to an issue with the in game ranking system. People are being wrongly demoted or promoted ranks so demoted two ranks instead of one etx

surreal trellis
#

@ivory vortex I have the vi dar since 20 february but i don t have any transdisto to reach borg system (my team said i should them in daily box). Could you fix it ?

nova panther
#

@surreal trellis contact in game support

#

@arctic lion Devs are aware and working on it

surreal trellis
#

@surreal trellis contact in game support
@nova panther sure but where 🤔

nova panther
#

Support can be contacted through various means.

In-Game:

  1. Select your commander's badge in the top-left corner of your screen.
  2. Select 'Settings'.
  3. Select 'Help/FAQ'.
  4. Select 'Lost Progress & Contacting Support'.
  5. Select 'Contacting Support & Reporting Bugs'.
    That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

native oyster
#

Does anyone else have Problems with promoting and demoting people? I am on server 155 and we have that problem.

#

When someone recall ship and stop in 5sec warping it became untouchable... Is it PVP game or we can hide now by this way?

astral karma
#

Does anyone else have Problems with promoting and demoting people? I am on server 155 and we have that problem.
@native oyster I was just going to ask that, we were experiencing this problem a couple of days ago and I came here to check

native oyster
#

@native oyster @astral karma You get an error message when promoting/demoting people but the action does happen. If you promote/demote and restart the app, you should see your changes made.

astral karma
#

I’ll give that a try 👍🏻

#

Promotions and demotions still aren’t working properly

celest tinsel
#

Yeah we just tried it too.. buggy

somber violet
#

Are you suppose to get MS9 and MS10 when you buy the Prem Awards Pack.... If so I never got them...

#

I got all the others and claimed them...

mild pagoda
#

@somber violet you have to complete the corresponding tier in borg invasion.

#

Once you complete them you will get 9 & 10

somber violet
#

Ok thanx...

mild pagoda
#

🖖

native oyster
#

@native oyster tried that. But they are either too high promoted or too low. Even after restart of the game.

nova panther
#

Yeah I also experienced that

native oyster
#

Posted a ticket to scopely already. So the problem is not only on server 155?

nova panther
#

Nope,it is in every server

native oyster
#

Server 157 here, same issue with promoting.

native oyster
#

And do you also have foes still stuck on armadas too? Thought they got that fixed?

stark crown
#

Online n Grinding hostiles i get red alert station under attack, logs show i had been getting hit for 10-15minutes. Fix ur game

quiet sand
#

No borg points in rewards for solo event today?

nova panther
#

@quiet sand check mining event

quiet sand
#

Aha

#

Was checking swarms

#

Thanks

nova panther
#

🖖

placid bloom
#

Did the Event finish one hour early?

peak geyser
nova panther
#

Hmm 🤔

#

@peak geyser tried to contact support yet?

peak geyser
#

No, I don’t know where what and how new I am. 🙂 and I don’t speak English all through Google translator.

nova panther
#

Support can be contacted through various means.

In-Game:

  1. Select your commander's badge in the top-left corner of your screen.
  2. Select 'Settings'.
  3. Select 'Help/FAQ'.
  4. Select 'Lost Progress & Contacting Support'.
  5. Select 'Contacting Support & Reporting Bugs'.
    That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

#

Russian version:

#

С поддержкой можно связаться различными способами.

В игре:

  1. Выберите значок вашего командира в верхнем левом углу экрана.
  2. Выберите «Настройки».
  3. Выберите «Справка / FAQ».
  4. Выберите «Потерянный прогресс и обращение в службу поддержки».
  5. Выберите «Обращение в службу поддержки и сообщения об ошибках».
    В этой статье будут описаны необходимые детали и оставшиеся для вас шаги для создания заявки.

Веб-браузер: обязательно укажите свой PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: обязательно укажите свой PlayerID!
startrek-support@scopely.io

Замечания:
Время ответа может составлять до 5 рабочих дней, не включая выходные и праздничные дни.

#

@peak geyser ^^^

peak geyser
#

ABOUT! Thanks for the support in my language. 🙂

nova panther
#

🖖

safe sapphire
#

Hey @nova panther has the issue been fixed with the messages?

#

I stop receiving in game messages after like 3-4 minutes of play and don't see them until i restart the client

nova panther
#

Which issue ... 🤔

#

It works fine for me 😶

safe sapphire
#

I was in Galaxy chat for a while

#

And I just stop seeing messages from gc, Alliance chat and private messages

#

I think I had to restart the game like 10 times in the past 35 minutes just to see new messages

nova panther
#

Weird

#

Contacted support yet?

safe sapphire
#

Probably should.

#

I guess it might be native to my server.

nova panther
#

Or maybe specific to your device

safe sapphire
#

Ugh. Have to reset again before i see a response from people.

nova panther
#

😐

young bronze
#

@peak geyser Try to send a ship to that system. Usually hostiles will appear once your ship enters.

safe sapphire
#

@nova panther guess it's not just me

nova panther
#

😮

#

That is pretty bad ...

safe sapphire
nova panther
#

Last post is a lie.I am using S10+ and it still crashes like 4-5 times per day 😅

safe sapphire
#

🤣🤣🤣

#

He's using his iPad

#

@nova panther want me to contact support?

nova panther
#

Yeah you should

safe sapphire
#

All right. Will do.

rapid condor
#

Any update on the Commodore
/agent glitch?

nova panther
#

Nope 😐

rapid condor
#

Thanks👊

runic moth
#

Horizon has a bug does not return to the base😡

plush epoch
#

😈

fluid rivet
#

Anyone else having problems logging in? I keep getting stuck at 20%

runic moth
#

Horizon has a bug!!!!! Not return to the base !

polar hemlock
#

Not sure if this is the right place to post this. I think I stumbled upon a bugged mission. Details: Mission is Beneath the Heel. in Augment space. The boss, Bounty Hunter has 44k. Last time I hit him with a NS at 106k, still the hunter doesn't have a scratch. He hits with 18-20.k of damage per round even thou his stats shows 9k damage per round. I will follow up with screenshots. Please let me know if I am a fool. Maybe I am doing something wrong. Thanks👍