#👾-bug-reporting
1 messages · Page 340 of 1
Scopely can you please tell why I can't move my base ??? I sent photo on the problem.
Vitamin im not a newbie, faq is absurd, i just cannot relocate and everything is ok, this buggy game
Same here sent pic and cannot move base.
Unable to Start the game. Phone restarted. WLAN deactivated. (Chrome etc works). Superbe... I has to refresh a Mine for this event...
Goes not further
@sharp hemlock @native oyster @acoustic knot I had the same issue, put in a ticket, User name, player id, exact x/y location and name of location where the base is stuck and they will get you fixed up. For me, it took about 9 hours :(.
this afternoon I attacked a base and the ship is stuck even though the base has moved, how can I unlock the ship?
@acoustic knot @sharp hemlock There's a solution you could try in #557163704383438850
@dull terrace Try reinstalling.
@dire cliff If you didn't see any of your officers increase in parts, submit a ticket to CS with screenshot + time when you opened and they can check it out for you.
@jolly bloom You can submit a ticket to CS - be sure to include which dock the ship was sent from and they'll recall it for you. You can also share this with one of us Mods - unsure which is faster given it's weekend so perhaps do both.
Um, not having that problem , I want to move my station as I gather all my ships to docks and in good health . I I pick a location , then push the relocation and I get a error message anywhere I try to move . I won't let me move . I already sent screenshot to cs.
Ok thank you
is it just me or do the rest of you feel like Johnny Tyler in Tombstone when you contact support?
Dear scopely your notification systems are still not working. Just had all my RSS stolen from me for a third time WITH NOT A SINGLE NOTICE SENT. I'd petition you to return the 50 million in RSS to me but I know you won't.
This mission’s Hostile is over 2 million power. Is that off by a decimal place?
Interesting bug...
I just had a glitch when I click on my fractions icon and game glitch out so I rebooted and my fed rep was added to my Romulan rep. Fed rep is below neutral and Romulan rep is close to favored and before both was close to friendly. 😭😭😭
@unkempt solstice for a 24 par mil reward its probably right, I'm surprised it's not for 1 mill par😆
So now it looks like you can’t even shield to keep rss safe. Had a 24hr shield on with over 12hrs left and noticed it was gone. You know they wouldn’t have replaced any losses. If you can’t count on shield staying up there’s no hope.
lvl‘ ing refinery from 22 to 23 rrs awarded but do not appear in inventory.
I mean materials.
They forget to tell you that you aren't really upgrading your refinery. You're just giving them more resources, to make the refines worse.
@keen hollow What server do you come from? That incident has already been escalated by hundreds of players since months and standard Scopley answer is: your shield dropped because of 1) You attacked another player (nothing logged) 2) There is a graphical bug on the client displaying the wrong timer duration (sic) 3) You forgot to put a shield. To summarize, they are denying 100% of honest players complaints. Scopley is standing firmly in deny mode and that is much frustrating for the concerned players. One of those day it will be YOUR turn
Thinking of that again, what if the infamous store select bug (you scroll the store, click on one unit and another is displayed on the client) was transposed over the peace shield window selection? So you click on one kind of shield in the scrolling window and another is selected? (there is no confirmation if I remember well)
As long as the client is not refreshed (resynchronized) then the wrong shield duration might be displayed on the client. If that is the explanation then the player has absolutely no part of responsibility and MUST be refunded for any consequent loss
<@&509691205798592532>
unable to move station all ships docked no damage to station any ideas
@midnight edge check out #faq basically get someone to break your base, once you repair it, you can move. Or raise a support ticket and wait 5-10 days
@open cradle submit ticket in game with screenshot of stuck ship and your player id
I never get any help what so ever in game,I don't even get a reply to my mails to support in game
Submit the ticket. If they don't help after 24 hrs the mods here can escalate it.
They can't do that if there is nothing to escalate
I'm having trouble moving base
The chat is completely bugged, it's a complete misery. The game is totally unplayable as a team. For each message I have to restart the game to see the answer, it's unacceptable to make such a rotten program! Did the programmers get their diploma in a surprise package or what? We never told them that if a connection to a server is lost it is possible to restart it? Unless it's a brain problem or a lack of intelligence. Anyway, thank you for finally doing something useful in your patches and improvements, it will change for once. And we're still waiting for the warp to stop, too...
Anyone noticed ship power decreased slightly? Mine appear to have drop by a couple of k, and so do another alliance members
@steep moth ship power goes up when in station and not destroyed. It's confusing until you figure out exactly when it goes up and down.
I know that, thanks. They seem to be lower than usual out of station
I got confused one time because my ship was in station but was showing lower power, but it's because it was destroyed and repairing.
Hi. Am on level 19 and not getting ship xp anymore when hitting hostiles. A bug? Anyone else in the same position.
@acoustic knot Check out #557163704383438850 for a possible solution! 👍
I have same isue as @acoustic knot and @midnight edge. If I need to arrange for someone to break my station I prefer to wait for support
Morale is so broken. His BRel has morale crew, he's preventing me from getting any procs from Kirk or Spoc.
Please fix. PvP in this game is so bad with stuff being broken.
Yes I should have lost this battle, but not because my officers bug out.
@rustic stump you still ended up with 440K shield?
Yep, not a single Kirk/Spock proc tho.
Hull just melted lol
He got all the morale procs on his BRel
but then how did he go past your shield?
He got burning procs.
Fight only lasted 4 rounds, the defense platforms hurt with that many ships and that many levels.
Took me 10 tries to break him, but it went a lot faster once I killed his BRel and morale finally started working for my ship.
Just a weird graphic glitch. Arrow stayed big like that until I rebooted the app.
ahh, so burning also works for PvP, good to know
not that the battle logs will tell us, but I guess burning then got extended to everything he had
Ok I thing I am seeing a conflict with the current hunting events and daily goals
Any update on how to make hostiles appear in Huebr?
I usualy offer blood wine 😃
I love it when an 8 hour peace shield - Apparently doesn't work for a full 8 hours. Bye-bye, resources. Thanks, Scopely, for fixing your game! 😄
And unfortunately support will not give you anything back, as your Res is still in the game, and it will make it unbalanced
Awesome. A Mayflower gets all the burning procs, my officers are useless. Excellent work on officers Scopely! 👍
WOW, that's just bad luck
No, it's not.
It's a bug.
It is well documented.
When 2 players use the same set of officers, it only works for 1 player.
The other player gets screwed.
It's well documented yes, but is it a bug?
Clearly it is. :p
Nowhere has it ever been stated that it's intended that 1 player randomly has useless officers, has it?
No
Is this instance 935 that Xist has complained about a bug that was reported long ago that he also knew about already ? 🙄
Daily not increasing power. Even when my power goes up for research and building. Stuck on number. Any suggestions to fix? Or fo I just give up on my daily loyalty Tolkien?
@compact dirge I just keep hoping they fix it. 
Maybe they have really short memories and that's why it takes them so long, how do I know? 🤔
Ship and officer balance are my 2 biggest priorities to getting this game to be more fun for everyone so I'll keep talking about them until they're fixed. 🖖
Also, unless Hal was mocking me, he wasn't aware of this bug.
So there's still value in reporting it IMO.
more likely its hard to pin down why its happening, or fixing it badly breaks something else
but yes it needs to be fixed lol
I am killing Klingon hostiles but points are not showing up
@stoic stag restart the game, that usually goes the trick
I have restarted like 3 times already
I cant send messages out
Why did I get a notification that there are new items available in a faction's store when going from hostile to enemy?
They assume that you won’t loose faction, that’s why 😜
My game stop loading at 30%. What can i do? I tried uninstall and install again. Same.
Any idea why I cannot move my station? It is not damaged, all ships home and station is shielded?
@stoic stag did you join the event?
@steady thorn See #557163704383438850 👍
@autumn socket of course!
@stoic stag odd then. I only asked as I attacked and forgot to join more then once with this event
@signal lion Just turnover or new projects. Most outfits that employ programmers are almost always hiring.
I have not leveled my ops or gained faction level for feds - why at 28 am i told to kill level 33 hostiles for fed dailies ? 2 days it was to kill 31s. Why the huge spike? I have fleetmates at 29 at same consort faction level who still have bar at 31
@mental portal What is your Fed faction rep value currently ; just over 1.2M ? There are un-labelled mid-way changes in objectives , between each "named" reputation level. There is one at 1.2M (goes from needing lvl31 npcs to lvl 33npcs), while next named level is at 2M
Game is laggy after few mins of play.
did you check #557163704383438850 ? @native oyster
@vivid bronze yes im over 1.2 now. Mid level increase eh?
Exactly. There's another at 5M (between 2 and 10M)
The required npcs go up by 2 lvls at each increase.
Thats an extreme hike in difficulty of hostiles
Just mined 6k gas not showing on daily’s
@signal lion Nasty "shield drop" reported by hundred of players and ignored since weeks (months?) by Scopley. Support won't help. Try this: restart game just before switching shield on (yes, each time) then restart once more after shield in place and check the shield counter. This whole game is crippled by client / server desync issues Scopley can't fix, probably because of server load issues. In fact, you click on one shield "activate" button but server sees and select another one because your 1) client is desynchronized and 2) there is no confirmation window. Good luck.
I must add that many players noticed the store desync issue during the last event, where it was very frequent that when selecting one reward then another one (2 or 3 clicks on the left side) was displayed instead. Well this bug could probably affect most if not all the scrolling menus. The longer the scrolling menu, the higher the probability of desynchronization.
Is anyo e having issues logging into the game.....it loads to 25% then freezes
@cold socket Reinstall the game
Second after attack there is no damage at this enemy....why?
First Hit with Vhklas...second with kumari
@mighty panther
@ivory vortex
that's as designed... only the shield doesn't regenerate fully
That is new
Than its new xd
been like that since the dawn of time 😉
yes the hull always automatically returned to 100% at the end of battle, you were very quick getting your second hit in
😹 😹 yes evertime
;-)
been like that since the dawn of time wink
I am lv 25 and this is Captain 31^^
lag seems to catch me all the time i try and two hit a mission npc, can rarely get below 50% shield
nice bed linen
2 1/2 weeks of not playing this game do to it Crashing every 30 seconds looks like they don’t want my money no more
Has anyone else noticed that the “ship structure” research to enhance the cost efficiecy of faction ship upgrades don’t do jack?
How do you get a base unstuck and able to relocate?
@steady loom #557163704383438850
Ty
np
Chen is maxed but still shows as a promote in premium recruit packs.
When you get a chen shard it will not turn to XP .
What happened to the plan to reduce repair times?
@placid radish no,
i just found a early mission for one shard of her and it didn’t help. Need my ID?
I'm not sure how that works with getting them from mission rewards, I thought you got yours from the chest.
notifications still don't work, the notification said i was being attacked now and it said "now" on it, and i get in game and that was over an hour ago
i cannot progress in this game at all
Scaling problem!
Shields still don't raise after initial attack.
Still no alert on base attacks too, even while online.
Adding a 3-5 second delay on base attacks would probably help with this, as well as give us time to defend from those jerks that park 3mm from the base hull before attacking.
Fix the nelvana system in Rom space. It needs kriosian hostiles, not rom. Either that or please allow kriosian hostiles for other systems to count towards mission
Ship attacks base no log entry , ship health full and no loot taken, can't attack base in real
@placid radish shards come from both. I’ll pull a support ticket and see what they say.
@golden folio lol
I have a shot myself like that, but with a battleship rendered next to a system
So, can any mods tell me what the Hell is going on with Scopely and their issue regarding the peace shields failing? It's kind've bullshit to spend real cash on resources, then use a 3 day shield - Only to have the game glitch out after 12 hours, ending your shield prematurely, and letting your base be raided for everything you just spent money on.
I feel like that's a scam, and a legal response is justified.
@native oyster You've single-handedly been more useful, than the entirety of the Scopely customer support team.
Oh, and even after I had deleted my post (which had profanity in it), the moderators still deemed it necessary to threaten to block me.
Kudos, to you guys. Really helping the community remain "stress-free".
ship seems stuck in battle,any thoughts how to fix this? Switching to tablet didn't work
Not letting me send in alliance chat, but GC is fine
@unkempt solstice Is this a consistent issue for you? And when has this first occurred?
I think this is the second time, but not recently. In thr last half hour no issues. I’ll did the usual clear localizations and hard restart the game.
What was the date/time that you recorded this?
If possible, please PM me your PlayerID as well.
it's happened me a couple of times but can't reproduce, it generally happpens when cycling off a depleted node
Same device Phil?
nope, samsung s10
I wasn’t on a node...just flying around with my Kumi around the base we were raiding
it's like the client isn't registering the correct ship location co-ordinates and having a hissy fit, i found just selecting somewhere in the system and moving your ship gets rid of it
Think this must be an old one, but hadn't seen it before (it's not something I need to click on very often).
The defense and health bonus' explanation text, in the manage/assign officers screen, is broken. The attack one works correctly.
@vivid bronze yeah it's an old one
Federation Traders don't count as Federation ships? Mirek's maneuver won't activate against them.
<@&509690795536941056> ship is still stuck. CS is not responding. Any thoughts?
@winter shoal send me your player ID screen and I will try to escalate it.
@jade iron unless I'm missing something, the damage output seems to be pretty much the same?
@uneven jay I hadn't noticed that, just that my captains ability only appears in the log for the patrol ships and not the traders. It just says fed ships in the description.
yeah, it just seems either she works on both, or broken on both
or you might need some to review some more logs to determine
Yeah I was just thinking I'll have to look at some more logs to see if it's always around the same numbers. Maybe without her too.
@jade iron the ECS Horizon is not a Federation Ship though, even if it flying under Federation flag. If you want to kill Federation trading ships, you have to target USS Antares.
Is there any explanation why i get shot in augment space every now and then? I am "pawn" with them and still get attacked. Thats f... annoying
@lime pecan the more friendly you get with the Augments, the more aggressive the bounty hunters will become. Working as intended.
Not that I mind, but this doesn't seem right.
@winter shoal it's when you use speedups 😄
ah, that'd explain it
mods threatening the community? @signal lion , last i heard, one of them was mentioned as an exploiter? though i may of misread the post.
Would that be me you are referring to? If so yes, I was mentioned/accused of being an exploiter on occasion but the accusers always left out the part where the devs looked into it and absolved me of any wrongdoing.
@winter shoal so what federation traders are USS Antares ships then? Fed traders are fed traders surely.
at least youre willing to set the record straight in chat
When repair time are corrected?
Cash shop repair speed time is for pay Scopely devloppment to correct bug that Scopely create?
I'm really struggling with the combat bug that has you attack the same target multipul times then randomly you enter into a phantom combat which you get stuck in until you reload the game, add that to the fact we have phantom miners and chat bugs that wont let you pm people using the scan hyperlink and the chat freezing and not scrolling to the latest messages....games getting pretty unplayable again!
@signal lion I'm pretty sure the shield drop issue would have been cheered in the AMA session, lol. More seriously, there might be an easy fix that needs to be verified though before sharing. It would be very fun to disclose the right fix to a virtually inexistent game problem
@mild star it's a bug, ask someone to attack your base and break it. you will be able to reloc after that
Thanks it's Work.
Anyone ran in to this before? Ive tried uninstalling and reinstalling but no luck. Maybe they don't want my money? Lol
Running latest Android on pixel XL3. About 10%-15% of the time, when I open the factions tab, the whole game hangs. Spinner spins like it's loading, but screen is non responsive, no details ever appear. Only way to fix is to force quit the app and reload. Please fix!
I often get that error when my internet connection is patchy so it’s probably something to do with a timeout between the different databases they use to power the game
@hollow hawk I have it too. Probably for the best 🤣
Probably I spent $600 last month alone lol
Ouch lol. I'm around that total...think I've reached my limit. I hope this error stays kinda
Lol it won't
I continue to receive nice boilerplate messages from Customer Service to check FB, Redit or Discord for updstes, but my base has been "stuck" and unable to relocate for over a week. Higher level Techs are assurredly working on a remedy, but really, how am I supposed to find out what's happening with my specific circumstance here? Frustration setting in...
@granite scroll see #557163704383438850
Thank you for quickly respondjng. It is right there in the updated FAQ's. Hope this works @placid radish
I would like a video of that, @placid radish
Bug Report: Twice today I've Recalled my Northstar only to have it park outside my base and be destroyed by the Faction forces. This has not happened before with the NS, has not happened with my Envoys todays and is clearly not working as intended.
Ok so ships take forever to repair. I was watching my ship repair as my alliance mates were throwing me some helps and I noticed that the time was only going down by 1 min. My vahklas was at 2hr22min then dropped to 2hr21min (1% is actually 2.6 min) then again later at 2hr16min drops to 2hr15min (1% is again 2.6 min). Is my math off? Anyone seeing this? <@&509691205798592532> <@&509690795536941056>.
Did they mess up the 1% when they ‘fixed’ the repair times.
I converted the current total time to minutes and multiplied by 0.01.
How much do I need?
Never got a confirmation email for the subscription signup. I’m not the only one.
What is wrong with the game, today? Bugs and glitches are happening everywhere.
And, as always, developers from Scopely are nowhere to be seen.
No confirmation email for the newsletter here either.
same, no confirmation. this kinda feels like a scam.
@ashen berry @umbral scroll @unreal pilot Did it state it needed confirmation though?
I'm not seeing that anywhere.
FYI: I've asked internally to ensure signups are good just by filling in the email and hitting send.
It looks like they removed that part now @native oyster. Before once you put in your email it said that you would get a confirmation email soon and to please click the link that it would contain.
But I wager it's good as is. Keep an eye out for the 12th (to be sure) and if you haven't received anything, hit me up.
@native oyster When I filled out the form it did say that a confirmation email would be sent.
This is what I have now.
And I'll tag ya'll again when I get a response.
@unreal pilot Odd, I get the same as @umbral scroll just posted.
I did it probably the minute it went live, it's possible it's been changed since then.
Same still stands, watch the date and hit me up if need be. 👍
👍
This is the topic with more activity lol... when could i move my base?? Almost a week.... fix this game!!
kicks Brakiss in the nuts
@deft turret we are aware of differences between what the client shows and what the server deducts
@native oyster see #557163704383438850
<@&509691205798592532> Hello, missing shards again, support says i got them but screens clearly shows i didn;t get
Even support said that i got 101 gorkon, 3 nero, 2 kras and 1 kirk
Rhade in my experience that chest open screen shows totals after pull, will test again shortly to verify, gotta kill me 40 lv39 Klingon battleships first
it;s not total
cause i had 198 kirks before opening the chest, was counting them every day to reach 200 to see what i need to upg
kras also
kk test and say pls ^^
i need to kill 15 more roms to get more tokens and will make screens of all i have now, and when i open the chest and after
but will be in a few h to finish repair and going to lunch anyway
but will post them all
thx for newsletter ingame pop-up. Doesn't receive an Mail. Also not in Spam Folder
same here, signed up through popup, no confirmation letter has been received so far. checked all folders.
same i sign up but no mail was sent 😦
Lots of mines glitched with players showing on them when they are not server 26
I imagine they'll do a batch send out for the newsletter. Keep an eye on your junk folder 👌
hope
lol, good question!
@modern orbit from #⭐-official-announcements 16th May:
Keenser Ability and Maneuver Change
Keenser, our favorite little blue Alien, is getting some changes in order to better fit his Officer groups focus on Station Defending.
New Maneuver “Emergency Repairs” (name unchanged)
As long as the ship is in the Station, Keenser increases its Hull Health by 20%. Goes up to 50% with maximum Synergy Bonus.
New Ability : “Fine Tuning” (name unchanged)
As long as the ship is in the Station, Keenser increases its Shield Health by 20%. Goes up to 40% at Rank 5.
23 min into a 12-hour shield I put on with my iPad I got a notification, on my iPhone, that my shield had 10 minutes left. Previously I had no shield for 30 minutes because I was raiding.
scoopley dont care about shields
What is wrong with this pic? I promoted Chen early without raising her level to 15 before the promotion. Now raising her to level 11 cost 30,000 instead of around 6,000. It should not cost anymore than if I raised her level before the promotion. This is a major issue that needs to be fixed.
there's a big jump after promotions, that's normal
if you think 30K is a lot just wait until 15 to 20 or 20 to 30 😄
When i pay for a ship repair with latinum, it says "do not have enough resources to complete this action" cleared the localization cache and restart the game and still have the same issue. This has been going on for about 4 months now after it was fixed a long time ago.
Some ships especially the envoy mis report RSS needed, but the latinum exchange goes off that low number
If you note full RSS total (click par/tri/dil above for all digits) prior to a successful repair you can do the math to know what you actually need vs what is misreported on the left by the repair button
It is very consistent, at one point my envoy stated 1603 tri for repair but actually took 1710 ... Every time...till I tiered/leveled/etc to I crease repair cost
Here's the real problem scopely^^ lol. It's so annoying
Thanks for the explanation @drifting iris
<@&509691205798592532> <@&509690795536941056> I have been raided to zero while I was online playing with literally no notifications in game. I filed a support ticket and has been completely stonewalled by support spinning a new fun tale of imbalanced economy. Today same thing happened again, but I caught it due to having a ship docked this time and recorded the missing in game notifications. This is unacceptable, I want my rss back
Unfortunately that is the standard response and has been for ages. Support only support scopely not the player affected by the bugs
@delicate cloud a "imbalance" 😂😂🤣🤣
Hanging at 25% trying to load the game. Tried restarting, no go. Issue going on?
@delicate cloud:
5. FEES AND PURCHASE TERMS
Any time you purchase virtual currency (including but not limited to virtual cash and other in-game premium currency), virtual in-game items, and any other premium goods or services in connection with our Services (collectively, “Virtual Items”) with real currency (i.e., real world money), Scopely grants you a limited, personal, non-transferable, non-sublicensable, revocable license to use such Virtual Items. All purchases and redemptions of such Virtual Items through our Services are final and non-refundable, unless otherwise determined by us. Scopely may manage, regulate, control, modify or eliminate Virtual Items at any time, with or without notice to you. Scopely will have no liability to you or any third party in the event that Scopely exercises any such rights.
@mighty panther what does that have to do with it? I lost rss due to a bug, which I even recorded and I want them back.
I’m not asking for money, only rss.
@delicate cloud :
7. DISCLAIMER OF WARRANTIES
Without limiting Scopely’s liability under Section 8 below, the Services are provided on an “as is” and “as available” basis for your use, with no warranties of any kind, express or implied, including without limitation the warranties of merchantability, fitness for a particular purpose, title, non-infringement, and those arising from course of dealing or usage of trade. Scopely does not warrant that you will be able to access or use our Service at the times or locations of your choosing; that our Services will be of a certain quality or suitability, or will be uninterrupted or error-free; that defects will be corrected; or that our Services are free of viruses or other harmful components.
@mighty panther Klinger wants a section 8
not 31 ?
Maxwell Klinger, from mash
ah, M.A.S.H., now thats so old, I barely remember
@mighty panther still nothing about lost rss
Not Botany Bay picture
@delicate cloud just coz it doesn't contain the word resource or virtual currency does not mean the section does not apply
@mighty panther actually it does 😃
@delicate cloud roughly summarized, 7 means: the game can have bugs, you accept that fact, live with it, scopely cannot be held responsible for them
so you have no right to demand reimbursement
you can try, but they can deny it as they wish
provided as is, if you don't like it or don't agree with the terms, uninstall
as with every general license agreement
@mighty panther you do know this contracting EU law, right?
which of the 102394698623423 directives they create every day ?
eu laws are known to be not well thought of
The ones that have been covering people getting thousands refunded via apple and google from scopely
Actually they are quite reasonable
uhm no, thats actually the policy of the store
you think the cookie law is reasonable ?
Absolutely
it would have been reasonable if it was enforced by the browser
and not force everyone to modify their site to take it into account, needing to split EU users from the rest of the world, treating them differently
sorry, but what Mrs Kroes mashed up there, is NOT well thought of in regards to execution
Do why treat them differently? You can show that warning to any user across the world. They would appreciate the transparency
The tech companies have been treating end users like cannoj fodder for too long
I should know, I work for one
still, the better and fastest place to enforce it, would have been the browser, setting cookie policy to ask by default, and you would have been done
It refreshing to see someone trying to protect common people’s rights rather than stuffing big companies pockets
dude, the way it was implemented was in order to stuff big companies, as the entire world had to change their websites
any idea how many money had to circulate to get it done ?
Oh yes, and can you imagine how much money companies made previous tracking people without notice and selling their behavioral data?
How do you think google makes its money?
more then it would have been required by the browser creators to pay their staff to make a tiny change in default browser policies
and you think that stopped ?
google probably still does all the metrics behind your back and does not reveal everything they do with your data
For google - no. For a lot of other companies - yes.
and noone able to 100% verify, they stick to the laws
Of course not, but that’s not a reason to say that’s a bad law
the same for a lot of other companies
lets take the data retention law, defining you may only keep data as long as there is relevance and need for it
you know what a company decided in order to be able to keep the data? just extend warranty on products from 1 year to 2, so you can keep the data and still use it
So, why not, having a 2 year warranty in this age of planned obsolence is a good thing
I think this is a tangible benefit for the consumer
anyways, summarized, the cookie policy had more economic benefits for all website coders then it has for the customers in question
and they actually start to get annoyed by all those questions you have to answer, just so the site follows the law
people want to enter an address and see the content without any fuss around it
people already fail at reading license agreements!
'what did you read of the license agreement?' - 'I agree'
the internet is going to hell with all those regulations and crap around it
a simple hello world in html has to be served through https these days, thus adding overhead, not to forget about all these tags and headers you got to send
a simple mail these days has to be DKIM signed, the domain having SPF records, DMARC support, your ip must be known to the big mail hosters etc etc etc
oh, and transported over TLS
as long as I do not ask for personal information, why would my site need to be https?
finished the wheel that turns to infinity, now the node has disappeared totally
Same server, I was gonna post this too lol only 1 node out of 3 even there, in a system that only has 3 to start with, during an event, not good. <@&509691205798592532> any comments? a few other systems on our server are missing nodes too.
Can you please fix the refinery already? i just did runs of 3* in 75k(3 batches)/ 15k (2 batches)/ 15k(2 batches0 and got NO uncommons. COME ON!!!
The difference in the pull between the 75k and 15k was almost NOTHING. Please make it more standardized instead of random. it should not take WEEKS to get enough UC to get a single ship component.
Refinery is a lottery. Adapt. Overcome.
At level 28, i average 15-20 3* uncommon a week
had a player in my alliance mine over 1m g2 ore, then crystal, then gas. just so he could do back to back 50k runs (3 batches) and be ready to build ships and bump ops20 etc. we prepared him too well. I'm lvl23 and my 1st of 3 envoys has yet to make tier 7, he's on his 2nd or 3rd of 3 to hit tier7 and max it out .. he's a lvl17
@native oyster That's exactly what Tiberius was saying. At 15-20 uncommon a week that equals 2 months or more to upgrade a single ship component. For a game that's only 9 months old that's simply unacceptable. Myself, I gave up on the refinery completely a long time ago, focus on events to get uncommon and rare materials. Event's giving 1-8 uncommon a day or every few days are FAR more rewarding than getting zero uncommon from the refinery for weeks in a row, which many people are experiencing. And don't even get me started on trying to do the mining to get those refines in the first place.
Signed in tonight after data event had started and got this pop up 😂😂😂😂
@unborn bone happens often, ive gotten miner notifications after the events had ended
@plush epoch I wouldn't mind, but I preferred the rewards in the faction killing compared to the new event
Lol, yeah I'd prefer the faction hunt over this augment event
Does anyone from support work today? I have sent in tickets, but I never get a response...
I bought the july choice pack, have a receipt, and charge on my card, but no pack......
<@&509691205798592532>
I don't even get a July choice pack to buy. At least there is no chance for scopely to screw up a purchase that can't be made
I'm just tired of all the bugs. I can't even raid bases. I lost 5 bases today because I couldn't land envoys on them. They wouldn't engage the base. Takes a long time to drain a base with a NS.....
Botany refusing to tier up, despite not having another ship tiering or even repairing. Have cleared localisation without effect.
Of course, you will tell me that those who wrote this program are super intelligent.... LOL!!!!!!
If in Australia- you have rights under the Australian Consumer Law. They cannot be contracted out of. See ACCC website.
@tulip cosmos those must be some BIG ships, like battle stations, remember "that's not a moon, that's a space station"
Botany glitch fixed by rebooting phone.
Very weird. At level 25, updating the refinery gave me 3* gas and crystal, but only 2* ore bonuses. Seems like they should all be 3*.
Hi. I can't relocate my base. Everything is OK. Base shielded and repaired after attack. All ships at base and fully repaired. But if I trying to relocate pop-up message say me: Your station cannot move while its in its current state.
Hey @exotic ice , check #557163704383438850 for a resolution. 👍
@native oyster thanks.
try a full restart of the device, otherwise contact support through https://scopely.helpshift.com/a/star-trek-fleet-command/?p=web&contact=1
Did full restart and reinstall
Helpshift not loading, WTF😡
Maybe a sign 2 finally quit game🤔
if you use the url, thats the same as if you would use the ingame help
what device you got ?
ios or android ?
and I've never seen aliens in GoW 😃
love that game
Android
Alienlogic was my in-game name 1st now G0DOFWAR😁
But as u can c above even in-game help no use
Nope no use😤
Only had 8hr shield as I'm up b4 it runs out, base probably empty by now🤔
Tnx Digit/scopely🤑
🤔 I can not move(relocate) my station tough, how could I cope?
Why is Scopely so bad at everything?
Reported three!! separate glitches in the span of 4 hours, they refuse to acknowledge anything or take responsibility for anything
@fathom pine send me you player ID, and I will send it up to get corrected.
One guy in our alliance has had this happen to him before, but this happened while he was online:
Important Update. It looks more and more like this was a BUG not an exploit. Please do not accuse the person in the video of cheating. That been said, its st...
thanks for the support.
I did all the recommended steps and also logged out / logged in to iOS and refreshed the device, but the situation does not change.
I can not move(relocate) my station yet.
Please let me know if there is anything further to be done, and I would like to participate in the event as well, so please resolve early.
did you inform support about it's failure to fix your issue ?
also, did you check #557163704383438850 ?
@quaint copper 🔼
as in.clear out your ships, have someone attack your base, repair, try again
yes already、 support team send me a sudgestion torecover this but no changed when I tried all steps. how du i do?
so you had someone attack your base, repair it, and still stuck ?
yes did
may I have your playerid in private ?
sended PM
you can simply fly with all ships, right? so no captain issue on one of the ships
yes, they all work correctly
seen it @native oyster ? 😃
seen wha?
@placid radish who will you send it up to for it to get corrected?
@lost latch I have a super secret connection in the great scopely network that helps fix things like this. All I have to do , is sacrifice the blood of a pure lamb first.
see also, there is a liason that we can contact to get ships unstuck
you mean direct communication with the devs?
No, we are not that loved.
We have a middle man of a middle man of a middle man of a middle man of a middle man that knows the secretary of the secretary of Satan himself.
They won't let me have access to the Devs... I think mostly out of fear.
well, maybe I guess they're very busy so they dont want to be bothered
I think that's why they're not here with us in Discord anymore
They were before?
I remember JT.. and some other monkey... but I dont think they were Devs.
having a big issue, yesterday morning was getting the "failed to login try again" nothing worked but a reinstall, did this about 4 times yesterday. then I moved my base but it disappeared, when I tried again to the planet I wanted it said I was already there, so I put a shield up and then cleared localization. the failed to login error came up so I reinstalled but it did not work this time. I cleared the cache, restart reinstall on wifi, then on mobile network, tried my tablet, tried blue stacks on my PC which has a wired connection, all failed. used the help button on the "failed to log in" page and reported what was going on and what I did and if they could put a shield up. they answered asking me to do the things I already did ( and no shield). so I did it all again and let them know it still doesn't work. they answered saying it was good at their end ,check with my provider?? I am with Telus one of the biggest providers and all my devices I whether wifi, cell or wired I can surf the internet, play all my other games with zero problems. Everything is up to date. Using a android S9 phone, user name davyseal ( sorry don't know player ID).
Please help me
looks like one of my alliance members got vitaminthc on it, thanks!
thank you very much!
So went and took my new Mayflower and record the cost to upgrade her components. Then did the federation decrease cost of upgrade tech for a 6% boost and the tritium components decrease for another 7% decrease. Nothing changed. 1st photo is before the research
Next photo is after the federation cost decreade
And now the general tritium cost decrease
As you can see the tritium cost stayed the same of 285k. Yet no decrease at all. Clearly the cost decrease is not working or the increase we expect to see is not using regular math but solely math. As I expected to see at least a 17k to 34k drop. But nothing
I purchased the July reward pack over 24 hours ago. Still waiting to get the tokens for daily rewards and Customer Service is missing in action. Others here on server 14 are having the same issue. Anyone having any luck with similar issues?
Will not give me the final rewards when total rewards is reached.
This is the second time this has happened to me in the past two days.
Who do I talk to to get my rewards?
Hunting hostiles won't count sometimes
Really?
I has worked before
It*
I’ll try mining to see if it changes anything.
Thanks @alpine crystal
so @mighty panther, ran into a 'fun' bug
- put vemet into cap of a bb (probably any ship)
- warp to mine in augment space (probably any hostile system)
- get killed on mine
- move to another mine
- watch your previous mine position get attacked and you die when someone else attempts to mine the now open mine
3.5) look at the drydock showing as if you're in space but if you click on mine the mine is being drained and occupied by you (forgot this nice little tidbid)
if i need to recreate I will, but my workaround is to simply warp to a point in space in the hostile location, get killed, let vemet resurect the ship, and proceed to the mine
ever heard of this fun scenario before?
if it matters app was closed during resurection
BuBuu look for your loyalty token count to increase, mine did despite daily being stuck like that
its like counters 99% work but diplay and refreshes dont always get daily to display just right all the time
I'm wondering if anyone has had this issue before:
I recently "kicked" a member out of my alliance. He was causing problems for other members. However when I kicked him from the alliance which is private, he can still post on Alliance Chat and his profile shows him still being in the alliance. The alliance roster however does not list him as a member.
Would really appreciate some advice on how we could fix this or when Scopely could address the issue? The message I received in game from Scopely was not helpful or encouraging.
Why do I hear lvl 40 is locked?
It is. Max OPS is 39 at the moment.
@drifting iris aka the manual on how to break mines ?
we are aware of vemet causing trouble 😛
Typo
@drifting iris Got the same circus this morning, when I was tired enough to allow Vemet to be killed as a BB captain over a data node. I was first thinking: Shit, I broken the node, silly me. Then no, the node was still active but my faulty ship were in sleeping mode (zzzz) and still mining. lol. I'd bet the fix for Vemet - if any - wasn't fully tested or let's say the players would test the fix, as usual.
@mighty panther
Safeguarding, safeguard , safeguard
@paper trellis the displayed amount is the same, but I believe when you buy the upgrade, less rss will be deducted. At least I was upgrading a ship component recently and then wondered that I ended up with more balance than I thought
@mighty panther I never broke the mine but heh Resurrection causing issues? No surprise....😋
i broke a node lol - im actually mining the roid next to it
i tried restarting game, force stopping game and clearing cache but still shows im mining that roid even though im mining the one to the left of it @ivory vortex
mining two roids at same time with same ship
As we can all se I have put up a peace shield as indicated by the countdown timer next to the peace shield icon but my shield is nowhere to be seen around my base...
@floral mirage get someone to kill you off the stuck node and that fixes it
i know but meh scopely need to hire proper devs to fix this
they badly need to fix and should by top priority above all other bugs is the godamn desyncronisation issues
most other bugs would not happen if they simply fixed the client / server desync issue
the desync issue is the cause of players raiding with shields up / chat timeouts / help timeouts / mining node bugs / warp lag and combat lag
hell i even killed a miner got a kill mail while mining and my shield didnt drop... i dont even remember attacking the miner all while mining two mines
the victim didnt even get a mail that i attacked him and when i showed him the screenshots he was like wtf
he said his miner was fine
Hello, I have a ship stucked in battle state. Can you please reset it?
@acoustic wind submit a ticket in game with screenshots of your user ID and the stuck ship
I cannot attack stations. They ships are just disappearing at the begin of the battle and come out of the battle without any damage to the ship and base and without loot.
The inventory is still having problems. I am at second level of dataminimg event. And I have a total of 4 Kati parts. (Each level should give 4 parts)
My base must be bugged. I have never been raided. Great shield discipline (4/8/12/24 hour shield in game, is an equilivant alarm on phone), and when i activate a shield, it actually works.
yeah, your persistence earned you the Bugfree shield token of excellence
@acoustic shell read again, it's 1 kati token per stage
stage 1: 1 kati + 50 rep, stage 2: 1 kati + 100 rep, stage 3: 1 kati + 150 rep, stage 4: 2 kati tokens + 300 rep
since you reached stage 2, you should have gotten 2 kati tokens and 150 augment reputation
and it looks like you had 2 tokens already from other event
Hi, my ship is sitting on a base in Utoqa. I can't call it back. It seems it's a bug. Can anyone help?
Anyone here who can help because of the bug?
It would appear that the refinery is broken ...requiring me to refine G3 Gas to get Uncommo n Ore
@idle rivet contact support please
nice one @gritty cloud
relayed, however, it's weekend
as in, we defend the barricades, but there is no one sheltering behind them at the moment
@mighty panther I've already contact the support, but I getting no answer
its weekend
@mighty panther probleme is solved, my ship is back after six hours
So this has been my problem for a week, been messaging support back and forth, they say they are working on it.
One of the suggestion was to transfer your game to another iOS device, got the same result after I put in my Game Center login.
@reef patio see DM
hmmm, I don't see the playerid on this one...
yup, your debug data faintly visible in the shot does not show the full player id
should be after the // High Memory // <here> //
It’s been since last Sunday, this was going on
The last thing I did was relocate base and right as I hit relocate the game bugged out
Members of my alliance have told me that my base is in the system I sent it to you but it cannot be attacked by anybody.
Not sure if that’s kind of safe mode
@floral mirage Scopley probably can't fix the desyncs because that involves some basic routines of the code which they don't like to touch even with a 10 m pole. More server / clients syncs might also means more server load and consequent lag
Well they need to improve the current situation before it drives out more players
This is the only non-Beta game I ever played which needs to be refreshed 2 or 3 times / hour to just properly push the server data over the client. We should really love it to continue gaming in any event 😉
Hello... my cell will not upload my user ID: 19(OGO) Corrections1. - Trinity Alliance
Now I am having to start all over
@minor furnace A moderator should be able to help
Is there a mod that can help my member @minor furnace
😬
@mighty panther can u help @minor furnace
Is the bug for missing strings on Android a known bug already? Lots of {0} variables being displayed instead.
My screenshot for reference
@pale coyote good to know it’s not just my iPhone.
Mine’s been like this since last Sunday.
Last thing I did was relocate my base.
Hit ‘relocate’ and the game glitches out.
My alliance has told me on discord that my base is in the system I sent it too but can’t be attacked at all.
Support is just telling me ‘their working on it’ last message they said to come here for faster updates on the problem.
Will probably have to wait for a ‘game update’ I think
Do you remember something special about the relocation? Over which system (Rocki base is locked over Zaurak / Demasiq)?
Base damaged? Ships damaged? Ship damaged with no captain?
For me everything was mint. Ships all fully repaired. I do remember the planet didn’t look like it had a space but it said it did so I went for it.
Then the game gave me a@massive fuck off. Reloaded and hasn’t logged in since. I suggested to support they move my base but it fell on deaf ears
For me it was going from a very populated system to a quite system way off on the left.
I think I did have some ships in need of repair as I had been raiding.
I’ve asked support to try move my base and see if it helps. Probably won’t try it but I’ll keep you posted
My username is Rockifier from server 134 if that helps
Please get the Augur fixed. Thanks. @native oyster has already submitted the report. Thanks fir that
@robust hare if at all "coming soon"
Sorry long day
Can you send me your player if by chance?
Ty I’ll push it up the food chain
If you do I will go and raid loads of bases in your name 😂
@pale coyote have you already tried reinstalling the game to fix loading back in?
Yeah tried a few times!
@pale coyote are you sure that was yours?
I’ll check my shots again
Username Rockifier on server 134. Let me go looking in screenshots for ID again
@placid radish it must be. Can’t find any other in my photos. I’ll ask support to confirm my player ID
Ok, I sent what you gave me. Did you share your player id with someone
Thanks Hal. As in did I show someone? Yeah I was showing an alliance member where his player ID would be. I think.
But that screenshot is all I can find in my photos!
Off to bed. Thanks for your help @placid radish
Np hopefully it is corrected soon
@pale coyote have a realta knock on your base
How is it unhittable?
Same for me @placid radish my alliance had told me my base cannot be hit, I assumed because I put a support ticket in that support had somehow protected my base?
Me and Rock have exactly the same problem
I am not support but it may be worth noting the login failure dialog shows both are using iPhonePlayer with HighMemory..
Hello guys, I wanna report something that might be a mayor bug:
Yesterday I left my base with a Kumari, a Mayflower and a Horizon in it. Station and the three ships have about 1.8 millions of power.
This morning I come back and find my base completely raided by a single level 26 guy (i am level 28) and the above mentioned ships are destroyed. The stongest ship oh the attacker was a 360k Legionary.
So I checked the battle reports - all battle reports that were created after I started my last attack yesterday. NONE of the reports shows anything about Mayflower or Kumari. It's like some mystic power (bug, cheat, whatever...) killed both ships before that level 26 guys decided to raid me. So all he had to do was kill the Horizon and the defense platforms. The guy needed 2 attacks before he could start mining with his Horizon.
So my question is / questions are: Do I miss anything? How can this happen? How did Kumari and Mayflower get destroyed?
Did you guys make similar experiences?
Cheers
Patrick
If there were more attacks than your battle reports can hold it may well have cut off the initial attacks that took out your docked warships. Especially if you refreshed the game before checking...after refresh it can jumble battle reports, throwing out newer ones and showing older reports.
Like this...bottom 3 reports are significantly older than the rest despite me having killed 40+ klingons this morning.
Chances are each warship took 3-4 hits to kill plus the station crack plus however many hits to empty you. Too many reports to show so the game cherry picks what it shows you.
This is a list of the reports showing my last attack from the day before (#4). #3 ist the first attack of the raid...
So at least I can say it didnt cut at 30 reports.
Tbh I never saw any reports vanish yet.
There is something wrong within your logs. Looks at the symbol on the left side, the star means Base and the Triangle means ships.
The logs are often wrong and stirring up everything, base and ships logs
I also noticed notifications in the top banner are wrong too at times by stating "base attacked and defeated" when only ships are fighting. I remember once I was hitting an enemy ship next to my base and got the "base defeated" notification. lol.
And BTW yes reports are often missing, especially when your base was attacked and suffered an autoshield failure
Pvp reports are especially f-ed up...sometimes after a refresh one from days or weeks prior will reappear in there for no good reason
Not possibly a bug but something that should be modified. The newly added Fed, Kling & Rom officers need to be added to their respective faction recruit packs. Here for instance the Rom recruit pack, without the new patriot officers. The same is in Fed & Kling recruit packs, there is an absence of new officers there too.
@ivory vortex This mission is buggy. I tired donating 10 m dilithium but did approve. Please look into it. I tried completing it 3 times and it's not working
I was able to talk to the attacker. He told me that Kumari and Mayflower were in my base. So, yes, the reports are missing.
@placid radish @reef patio it’s working! Support moved my base to a L1 system and I was able to log back in!
@stray brook Sounds logical. The sad truth is you can' t rely on much stuff over that game
Just wanted to note that today I upgraded a defense platform and it counted for the prime real estate daily goal but did not count toward the power creep daily goal. Anyone experience this?
Working as intended...apparently
Yup. An old weird but classical answer from game support.
At least they count for station events now
Good points too
@grim solstice F Generally speaking about missions there must be a way to disable ridiculous or unwanted ones. They are jamming the missions panel and even the main display and could be clicked by error. 10 M Dili? Sheesh!
@native oyster agreed
Uncommons and rares are so rare that its compelling me to complete the mission for a high donation. Refinery sucks water and gives pee at the end of the day. Scopely does not like to listen to the complain of the customers as this game is becoming unplayable without packs. They should rename the game to ”STAR TREK PACKS COMMAND”. Without them you really can't play.... Bloody awful.. Sigh
@pale coyote yep, got mine back too. Same fix. They moved my base to a LvL 1 starter system and I have my account back
Un vaisseau bloqué en combat depuis 12h00 sans aucunes réponses ou solution via le jeu.....
I have changed language from german to english. After restart the game hang up at 25%! I tryed everything restarting ipad, restarting Wifi. But no change!
After complete new installation it works now!
Private chat is not working for all players.
At first I see this.....
Then I Click over to see this....
Please answer in game and do somthings i can play since 6 hour.....
I need 18 3*uncommon ore to unlock the kumari, but when I click on the requirements, it says I need g3 gas...... Wtf man see screenshot
Typo...just keep building uc ore stocks
Ah ok, mining ore anyways 👍
Is that what a romulan looks like? Lol
Your notification system continues to be non-functional. An hour of my base being raided and emptied and not a single notification.
Thank god there's new things to spend $ on every few days.
@primal belfry, maybe from someone blocked?
My Private chat does not work. Down for last 24 hours or so.
thank god there are timers on your phone
perhaps use them if you know you cannot rely on the accuracy of notifications...
Notifications not going through is a known issue and you blame his timekeeping? Cold man...
maybe you misread it, what I mean is, if you know they are not correct, you can use timers in the meantime if you wanna remain on the safe side
Setting my alarm to 5am...pretty sure I'm getting raided at 5,01
instead of relying on something, you know is broken
well, set it 5 or 10 minutes before in order to give yourself time to wakeup 😉
Don't need it I'm a jack in the box...I only set alarms because it freaks the wife out when I don't and still get up on time
you mean, damn bioclock...
Nope just a freak of nature...I decide what time I'm gonna vet up then I wake up that time +/- 5min
I thought it was normal until I started living with someone...apparently not so much 😐
I thought the spinning mine bug was debuged
Thanks for the help. Private Message now working.
Anyone know of any reason why my daily pack tokens aren't showing in my resource tab to be claimed. They show in my inventory etc.
hmm...
Shouldn’t this Klingon mission reward Klingon credits?
<@&509691205798592532> so I am having a problem for the last week. I have submitted a ticket but it’s going nowhere. My 3rd ship on dock is useless. It needs repair but it won’t allow me to repair it. I can’t swap it out or change officers. So essentially I’m 25% less effective as I can’t use that ship and I cannot protect my base as it’s not operable in dock. Can you escalate this ? I’ve attached pics
@oak wave yes it should, as soon as I finish it for the fed credits please!
@lapis kindle as long as I can buy a Bortas blueprint afterward 😁
Lol fair enough!
@silk ore can you send me a ss of your player id I will try to push it up the food chain.
Sure
@placid radish sent in pm
Anyone else having connectivity issues?
Can't stay connected long enough to send a ticket
@mighty panther. How do I discover which server I'm on?
@heady lava
Any ideas on ships not attacking bases when raiding?
Bluestacks likes to kick me for veiwing other players ships. Mainly those that have taken a little damage.
Crashes every 30min
Yep, you shore nuff don’t have enuf to do whatever your trying to. No bug there.
@tepid flame The bug is that it's telling them to refine raw crystal to get rare refined ore, raw gas to get refined crystal etc. 😄
@covert pulsar known and relayed already, being worked on
@silk ore awake ?
oh, hal got it 😃
What the hell is wrong with the countdown timer for the NS? I always had a feeling it didn't look right. We can't even trust the countdown timer. Fix this shit please, like all your other bugs
@dusky cobalt it's been there forever... it doesn't account for the healthy mining bonus
I think the former is very likely... why waste time mining corrupted?
Have to reload almost everytime I switch views between ships due to no info popping up on the ships or bases
There is a bug with the ships it will count down to zero then glich and restart from the starting position again. Really a waste a time
Schilde Funktionieren nicht. Schiffe bleiben im nevada hängen. Bugs ohne ende.
nice rss
I'll wait for the Trained fighter to kill me again
lovely invisible ships added ^^
@silk ore Known issue. Your base probably get attacked with a ship without captain so you can't repair without Captain and you can't affect a captain if ship is damaged.
try restarting the game
I reset a node for ore went back to continue faction rep building
Yup tried that, cleared cache blah blah blah , now they will tell me it's my cell carriers not the game, unlimited data plan, also happens with WiFi
Now my ship needs repairs again.... And the scanning circle of death is back
Repaired both ships closed the game reopen it
And now it's gone
Sometimes that happens when the client time for warp is incorrect. If I am long warping into hostile territory I always restart the client, which will correct the time and avoid this happening 🖖
@blazing jackal 👆
there is another bug with systems: sent a ship ( A ) to a system then an alliance member link some other system coords for a base or etc etc, i had my ship A selected and i click on the coords of that member to see what happen, then i click locate my ship A and i click to move to kill a hostile or just move in the system my ship A is, after that my ship starts to warp to the system my alliance member posted :\
one fix is to restart asap.. but some times it will cost my ship due to the fighter inc and murdering me 😦
@harsh bough yes, that bug has been here sense I started playing the game. I had already restarted the game due to the scanning not going away preventing me from attacking anything
@here
Sorry guys I have a problem, maybe it is something happened to one of you too and I hope someone has already found a solution!
my first three attacks on the bases are successful then it stops everything: I attack, I do not take any resources, the ship is not damaged, the battle relationship is not created. in short, everything as if the attack was not done at all.
I tried to close and reopen the application, I tried to change ship, change crew, change planet of attack origin, change dock of attack .... nothing changes. after the first three attacks I no longer attack.
the support apologizes, and will report to the competent team. do any of you know how to help me? thank you
(I tried using ns envoy and mayflower too...)
Please tag me in answering if you have any idea
Not sure maybe reported already - Officer vemet resurrection bug: for example you go onto node, start mining in augment in my case, bounty hunter comes, kills me, vemet ressurects my ship, Im still mining, I can move away from node and as long as I'm in same system, I'm still mining that node until it either goes to 0 or I'm at full cargo. Ship cargo doesn't show increase and I take nothing home. Node doesn't reset until I leave system. No one else can take the node
Wow stuffs really going fast lol
i had that bug yesterday without vemet just by refreshing the mine..
Yesterday faction store showed 0 bps for all faction ships, today all faction ships at -1???
Probably reported already but broken node in Voss
[S:830770182 X:-713 Y:247]
Reads 1990 and if you try to mine you just sleep
WOW, realy,
As if combat freeze wasnt bad enough all ready,
More artistry animation, bang frozen ship, AGAIN
Restart game, dead, lost to ass hat or tracking hostile
4 times in the past hour,
not wasting any more repair speed ups, there is no fawking point,
My shipis just going to freeze again and die because of shyt graphics.
When artistry kills game, Game dies.
FIX THIS SHYT
@native oyster yes likely what happened. However it cripples my game. So at some point there has to be a fix and compensation. I mine 50% now and have 25% less base protection plus cannot use a 3rd combat ship when needed
Ship recall is broken in this new update.
yes how did this pass QA...
Recall yields ZZZ ship upon completion. Ship's menus are in deployed state. Press recall again, get "the ship is not currently deployed". Now ships menus are in "at base" state. Confirmed on S9 and Bluestacks. Good work, guys.
sometimes it works
I was about to say, anyone else having trouble recalling ships after update?
I don't understand the testing process for this app when you can download the update, play for literally 15 minutes, and determine that there is a huge new bug in a key aspect of the game.
RSS raided is buggy... had 98M before a raid, attacked 25 times and got a full horizon at 465K and RSS raided is now only 105M... will file a ticket in-game 😄
@sour orbit Day-1 bug. right digit missing over max XP
Had a BB attack a marauder in augment space twice. Both times resulted in an endless battle animation and needing to reboot to get it off battle and recognized as destroyed
Yeah, there are some problems with the new client release syncing with the server with respect to recalls and post-battle updates
If you restart the app it will correct itself
But, annoying
Restart every time it happens or just the once?
Shows scanning all the time. What is this?
i had that at the start, has calmed down a bit now
The lack of a known issue list puts Scopely in breach of the UK Consumer Rights Act 2015 because they are knowingly selling digital content that does not work as described. Any attempt to get around this in the ToS are ineffective.
@here If you downloaded the latest client update and are having issues recalling your ships or having your ship re-docked after being destroyed in battle you can workaround the issue by moving another ship in and out of dock. It forces the client to refresh ship state. The devs are looking into the issue as far as I know.
ping?
yeah i have the problem my ship is on top of my station after i press recall from another system
but it's easily fixed, i press recall like 2 times and its gg
have this issue now
Yeah, it is hit and miss. Sometimes it takes longer. Something borked with the client syncing ship state.
If i send the stuck ship anywhere I get an error message and it resumes its recall flight.
I’m having problems my ship won’t recall and then I get killed bu trains fighters
But if you are wanting a quick fix, just move one of your other ships from dock and it'll correct it -- including issues recalling from warp
Bloody joke
BUG: Officer Ability; Hadley is not increasing survey ship experience by 20%.
Lots of bugs, my miner warped home 2 minutes in to mining and it took 9 minutes! It should have been 3min or less!!!
<@&509690795536941056> , <@&509691205798592532> BUG: app continuously went out of sync, after sometimes say 5-10. Need to restart app after every 5mins. This is not update, this is downgrade. Kindly fix it.
@mighty panther will they ever fix the warp times with Helvia and Domita? Counter at 0 but ship still warping...
At this point this is pretty normal I'd be more surprised with an update that wasn't horrendously buggy
@ornate haven no, having better combat animations is more important 😄
Helvia works AFAIK. Domitia modifies the client timer either forward and backward which is of course wrong. Day-1 bug.
the new fight animation update is buggy, some fights are never ending
yeah, and NS mining bonus is still not being shown in the actual mining rate of G3 materials.... all the time mining finished before the timer
When ship repairs get down to the 5 min point and you press "collect" (huh?) it generates the server error also. Although looks like you can just press OK on the error and it's OK.
Great fix in the client update, ship travel is completely messed up. Need to restart the app to make sure the ships are at destination otherwise you get a course error even when travel is done. How about fixing existing problems before adding new features or creating new problems?
@native oyster helvia is broken in the same way. If the ship gets cargo the client still calculates faster warp time when the ship is slower. Restarting the app reloads the correct time from server
@native oyster
If you downloaded the latest client update and are having issues recalling your ships or having your ship re-docked after being destroyed in battle you can workaround the issue by moving another ship in and out of dock. It forces the client to refresh ship state. The devs are looking into the issue as far as I know.
honestly, I was already experiencing the glitch of a ship remaining "red" after a battle, either "IN BATTLE" if surviving or not rehoming if Destroyed.
I didn't bother to report it as it
- sometimes unlocked itself after 10-15s wait
- and/or unlocked if I moved another ship, e.g. off a mine and back on (as I rather seldom have another ship just being Zzz in space)
Now I learn that if I updated the app, only to get better "Battle Visuals"...
(as Rhett said: frankly..... I don't give a damn!!!!!! 🙄 🙄 🙄 )
thenn I'd get a WORSE glitch as a "reward", in the sense that just moving a ship anywhere won't unlock it,
but I'd need to HAVE another ship in dock, in order to move it out and bak in
REALLY???
We are all in the same boat on this one. I'm just offering a work around I've had to use that is better than restarting the app until they get it fixed.
Of course you're just the helpful frontline, it's not your fault
but the Devs whose faults you're volunteering to justify, are the worst marketing for themselves
Instead of fixing game mechanics, they spend efforts into VISUALS (of course more appealing to the casual masses),
and by doing that they make existing glitches worse.
I think they should deserve a Nobel for that
Scopely needs to seriously fire some people and hire new asap. The incompetence is never-ending. Not a one off issue. Someone at scopely seriously lacks skill or IQ or both. What is happening is not normal in IT.
But, if it makes you feel any better I reported it to the resident superhero developer at Digit and he is aware of it. Which means I think it'll get fixed sooner rather than later. But updates to the app store usually take a bit, unfortunately.
One step forward two steps back. I tired of the refineries only giving 4 uncommon on average every 5 refines
Hello Everyone,
the is a bug in the counting of "collect rare plutonium" mission. Counter returned to 0 from 5 after I used the plutonium on botany bay upgrades.
Best regards
Are the developers just a group of monkeys sitting at keyboards hitting random keys?
@craggy heath that is not a bug. To collect the mission reward, you must have that much in your inventory.
@craggy heath if you use it, it is no longer there.
ok. not consitant though...steel, dilith, etc gathering doesnt require it, either.
@sleek fern It most definitely bug is, because it says GATHER 30 rare plutonium, not HAVE 30 rare plutonium.
@native oyster Yes IOS upgrades are longer to deploy and that's theoretically to obtain best updates and less updates. That's blatantly not enough to discourage who you knows.
still consider it a bug. but guess have to accept the "positive labelling" of it... 😃
@craggy heath that annoyed me too. If I knew I would have waited to upgrade. Rare plutonium is not in the augment store until ops 30.
Man I have made sure every survey I put in there I want more visuals in my battles, never. I am so tired of them not MOVING THE RECALL BUTTON. But wow we will be blessed to see a more beautiful battle now. Woopie.
How long until that breaks too?
@sleek fern I know...but i have ranked second time now and would have 15 rare at lv 28.....instead of now just 10
@verbal bobcat it is definitely not a bug, but a feature. Scopley support told me. 🤣
@Splat yeah working as intended for sure, like everything in the game 😃
it's not a bug it's an "unintended feature"
I've found another solution to the new "stuck in recall" bug. You send out all your other ships to hostile space and stopwatch-time the flights. Then watch the new battle animations until they finish. It doesn't actually cure the bug but it's a pleasantly futile way to pass the time.
@ivory vortex Dear Panic, you mentioned the subscribing to newsletter. On my server, several have done it, but none have received a confirmation or the officers tokens!
yep aslo issue with location on missions if you click the 'Go' it gives error code stating you cant when clearly you should be able too.
@craggy heath officer tokens will be sent out on the 11th, per the popup message
and i don't think anyone has received a confirmation email as of yet
This mainentaince has caused lots of bugs and hangups!!!
@velvet flame ty for the info. it is rather uncustomary, that no confirmation email is send, when subscribing to a newsletter these days...have a good day
So, any idea what is the bug preventing a station from moving? Just happened to me yesterday, reported to CS and all they say it's we are aware, didn't do anything to unstick my station though.
Did you read #557163704383438850?
Just did... Ouch
<@&509690795536941056> <@&509691205798592532> first gas Refinery not any results, then after Ore Refinery get both results. Thanks not lost anything, however need fixing.
Update again worsen the gane
Need performance fixes now
Please focus on fixing more then bringing changes
Think the new client has some issues fetching game results
There should a channel of known issues, so that people knows , that Dev knows and node have less work here, handling players
There is already one named #573867308288573450 , unfortunately it only contains 0.1% of known bugs and hasn't been updated since 1 month. lol
They should hire a mod and maintain it, as simple as that
The problem is that would be a full time job and most if not all jobs look money-making oriented
Not full time, once in a day is enough, and any person who is trustable can be hired
You mean once in a day for the QC/QA guy. Wait, who's the QC/QA guy? Seriously, that work should be done by a guy who knows the code and certainly not by a foreign $1/h sub-sub-sub-contractor
Yet another update and still the repair costs are no where near what they actually are. Had a Vahklas repair for 42k, actual cost 50k. It's not even silly anymore.
7.6 just bricked my game on iOS. Tried uninstalling and reinstalling... it assigned a new “player I’d”
Guess I’m waiting from scopely for an email response
Luckily I took a screen grab of that screen
Someone can atack this hostils?
Now my north, it's inside or outside??
I can't repare and call back
It does not allow to warp, interesting bug, trying to warp next system
Is anyone seeing a bug with the new combat update? I sent in one of my ships in a suicide run against a red, it hung in the battle, then left the ship in the system dead. Restart clears it but ---
I'm getting that bug as well squirrel
https://cdn.discordapp.com/attachments/569636648795635723/597840839712047115/IMG_0328.jpg I'm having to restart the app nearly every other time I die when attacking a bot. The battle continues well past the normal time, then the survving ship continues on its way whilst my ship is in limbo.
Look for @native oyster post earlier for a work around
Yep, A) Toggle a ship in and out of dock B) Move app into background and then foreground C) Restart app
Also, yes, they are aware of the issue and I believe it'll be something they'll be scrambling to address.
Until then think of it as a fun "when will it sync" game and you can take bets with friends!
@native oyster Thank you 👍
I can't log in to the game. It keeps loading at 25%....
@ivory vortex I just got done research a level of ship speed tier up which was cited as a 6% decrease in time. I have a ship tiering at 5d 17hours. 6 percent of that should have shaved 8hours off that time.
It shaved 0 hours from that time
Was this a bug? I opened 5 (edited) Ultra recruit packs and got 97 of the same officer.
received a few alliance helps when i clicked ultra recruit chest... it didnt open ffs i hope i got the shards..
Nope. that's not "Ultra" recruit for nothing @slow flax
I mean ultra
@slow flax on those you have a 5% chance of getting all the shards for an officer you got lucky 😊
@slow flax it happened to me with kras
@slow flax
so he hit the lucky plus lucky 1%
I actually had that happen for epic kirk wen I need to get 400 or so shards to max him
I used the latinum option to get enough parsteel to upgrade my Academy but it says I don't have enough resources when I try to upgrade it. 😒
@lunar tundra I found that happens when repairing, work around is a clear cache or restart game
Scaling problem
So when I collect resources from my generators I have to restart to attempt to upgrade them
Has anyone put together a lsit of broken officers?
So many bugs with the new update. Just tried raising a base, had to hit recall twice on every attempt.... that is fustrating 🤣 love the new combat though shame new bugs appeared with it
@brisk rain gotta hit recall twice, or reload client. Painful new bug
I hit 2 hostiles and returned to base...this was not the first time this happened...
No warp officers, no special crew... Just a ship.... Sleeping on the station for over a minute 🙈
Yup. Now imagine that, raiding a base, trying to empty it fast 🤣
let's not go there....
Battle timer is slightly out of sync
Is this a bug? All event rewards are divided by 50 except the center chest? Greed, playing us, or an event bug?
Actualy they scale upwards, as they always have for these events. 1-50 2-120(60 per) 5-400 (80) per
So just updated my android account and
Closed and opened and closed and open how many times do I need to scopley 🤦♂️
It’s going on for 45min
Re-install
So how do I get my account back
@placid radish
So scopley told me to reinstall and my account is gone. Now what???
Well lost another account. Stupid scopley
I have the same issue since last night, after updating the app.
Your account isnt gone smoker
you need to contact support and get them to reattach it to your phone
@worn hare So, reinstall is safe?
Yes, but if you account isnt there when you restart, you have to go through support to get back in
Its not deleted
just the game doesnt recognize your phone when you start it up
@worn hare Thank you. I will try it out.
Invisible nodes with visible ships, visible nodes but invisible ships and the inability to mine just a few bugs with the new update. But at least the battle animations are cool.
Explain how this is possible...
@brazen crest he pressed the peace shield button and selected a shield to use
It's kinda silly that the game let's you waste shields though
... He's level 11 and that button doesn't appear until 15
I've talked to level 14s and they literally can't bubble
You can access them through inventory
That's actually how you used to have to do it before the button existed
I wasn't able to bubble before then, it didn't let me
Idk then, I know you used to be able to bubble pre 15
I went to level 15 in like November so it must be new
What server? I'm on 15, playing since first week in December
Server 012
When my ship dies during the new animations I need to restart my game to repair
Idk then, on our server people below 15 used to shield occasionally then complain in gc that their miners could still be hit
Well, obviously the bubble protects your base and not the miner 😂
our server has a bunch of rules to keep people from hitting random miners idk if others have that.
I’m a level 14 with a ship that has a warp capability of warp 28, but I keep getting the in valid path errr. I have reported this bug over a mont ago and still haven’t gotten any updates from tech support.
Have a jellyfish and cadet Scott with a plus 4 warp
cool
Can’t get the no as lvl 14 now
@burnt cloud it's a bug with cadet scotty. The jellyfish isn't supposed to boost his warp range
But your client thinks it doea
Then the server says nope
For cadet Scotty it tells me +4 on warp when assigned to the bridge
I have my account attached to my google account. So, when I reaccess it, I have my account as it was elsewhere.
Since downloading the update, it can take 15-20 sec for a hostile to kill me. This is extremely frustrating. And sometimes they don’t ever kill me. I just see war on the screen for 30 seconds before I give up. And for some reason I had a ship dance on the screen for almost 20 seconds after coming out of warp. I have no idea what it was doing but it was dancing everywhere.
This update screwed up so much it's not even funny, from names disappearing, locked in combat, bases disappearing in systems, locked screen, have to restart the game every 10 mins. Scopely needs to fix this shit before adding new combat animation
@native oyster downgrade to the old version
So many bugs today.... Stuck in warp, battle, not docking, wrong system, not receiving chests, and login issues. Must have cleared localization 14 times today.
S11 needs a restart
The devs need a restart.....
Same bugs here. Ships getting stuck in battle for up to 5 minutes, get killed by hostiles or other players. The graphics battle graphics cause a lag in response times. ships stuck in bases, warp times visuals not correct. Store is glitching out require a reset of the client. Client requires a reset on its own about every 15 mins under moderate play.
Chat in GC/AC stops need to reset client to get the updated messages
I'll add to that: invalid warp destinations, ships stuck attacking bases, 8 hour shields activating on you when you attack an enemy base and activate their 10 minute shield, systems having no hostiles at all.
Please give us back the old client if the only thing supposedly better that we didn't want or care for was battle graphics.
new graphics are also causing extreme lag when mutliple people are fighting in a system.
Also some bases are completely immune to attack, ships won't ever attack. some players ships can't even be targeted.
Oh yeah, and the dancing ships. It's funny, but definately a bug.
What's up with the control lock out every time I recall home. Then when I get there, my ship is idle outside the base unless I recall again to get an error message or wait about 10-15 seconds.
Not just on recall home but sometimes after ship combat too.
When ship is idle outside of base, the recall button causes this error.
All this is while hunting in same system so there is no warp timing involved.
I am having the same issue as the guy above
Warping to next system... Ship already in the system but can't view..
Since Update
No names or lvls had to restart every 10 mins this is a disaster of an update
Look planets disappear too
So my dailies didnt reset.... just went straight to this screen.... and I didnt complete them all in under 2 hours.... cant even finish the faction ship kill ones because they want me to take out lvl 27 and 28 faction ships (Im only just lvl 23 now)
And I had just updated the game before this happened
Anyone else having ships return to system they warped from after they arrive in system they warped too? twice I've had to payout 150k trit and 20k dil in repairs to patrols getting my ship I can't move because it goes back into warp if I try to move it anywhere in system.
but the patrol is still going to where its actual location is and eventually blowing me up
@burnt cloud cadet scotty starts at +2 and as you level him up i've seen +4 wonder if max level is +5 or more .. ?
@nocturne flume I can have a ship warp home automagically very easily. start a 'nearby' miner to a mine that just opened up, load up a better miner with proper captain and click 'mine' on the still empty mine... 1st miner arrives, starts mining. 2nd miner arrives, starts mining, 1st miner warps home.
but back to the system it came from? never seen that. but I haven't updated my client yet. heard about the bugs, glad I didn't early adopt this round ... 😉
It shows up arriving where it left and if you select a hostile it says not in same system, but you can see the patrol and where your ship should be by its direction, if you try to move anywhere it goes back into warp and patrol gets it shortly after
Need to be able to roll back update, endless base battles and recalling twice to get ship to show at home
Should atleast fix current bugs before adding new ones
My station is unable to move. I was attacked but I repaired my station by paying for the repairs with my tritanium. Afterwards, I tried to relocate my station back to a previous place where I had been safe from attack. But all I get is an station error message. Please fix this bug and give me back my tritanium since apparently I didn't repair my station at all. Thanks Scopely. Thanks for causing more problems. I have had to keep shield up for days.
How can I get support when support wont answer?
After the new animation battle between ships , they become stuck , just stop trying to fix things that are not broken and concentrate on the ones that are
I need Help ! Every one of scopley here ?
@carmine ingot When did you send your ticket?
@brazen basalt Other than our CMs, nobody official. Sometimes us Mods can assist but we'd need more information to judge whether we can or can't. Also check #557163704383438850 for common issues.
@brazen widget There's a resolution in #557163704383438850 you can try.
Is it intentional that the Battle for Glory Solo Event did not restart after the 2nd round finished?
@brazen basalt try this: have all your ships out of the base and have a guy attack your base
it may help, not sure but try it
Yes ! Ships in and No Attack
So nice new animations, but now when your ship is destroyed, the animation never ends, leaving you in limbo for almost 10 minutes. Which in a battle event is a tad annoying
Ok
Worse, the network issues are getting atrocious. Help messages get lost, and in one case, attacks don't count in the event until your client is restarted.
Good morning. I've noticed that the 15-minute ship repair accelerations I got today have not been added to me. Anyone else has happened?
Send with every graphical update, the core features are just getting worse
Hostile event didn't restart?! 3 days of alliance event... But only 16 hours of Hostiles event?
same issue @pale carbon
@brazen basalt one of our alliance had that issue. Only way to resolve it is to have your base attacked and cracked. Then you can move
Try to have it done by an ally to avoid losing too much rss
You Bugley, Solo Event broken?
clearing localisation doesn't help... any idea how i could go back to level 3?... 😅
reinstall? hmm maybe will fix it
Well two days of ally events to with no way to get tokens as there is no solo event....
it's just 1 attack with the guy warship
he won;t get that much
warships have very low capacity so you will be ok
Good point Rhade
saw a screenshot of a max antares, 3M cargo bay :))))))
215k protected if i remember correctly
OK! Thanks 👍