#👾-bug-reporting

1 messages · Page 338 of 1

drowsy frigate
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I'm stuck here, both my devices not loading further than thus

native oyster
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have you tried a re-install?

vivid bronze
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Mine got stuck until I cleared android app cache

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Then was a little sluggish until cache refilled

drowsy frigate
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How do I do that

vivid bronze
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On android, go to "parameters", "applications", find Star Trek, go to "Storage" and tap the "Clear cache" button (NOT the clear data one)

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On Apple, I don't think it exists

hot vortex
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a 2sec movement is now a 56sec back and forth... unable to switch 2 ships on a mine in less than 1 min

drowsy frigate
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Steve under what is parameters

vivid bronze
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on your main android home screen or in the list off apps. It looks like a cog wheel

drowsy frigate
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Lol Nokia is a bit different in menu layouts but got it thanks

vivid bronze
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Heehee yeah that's Samsung skin I expect

drowsy frigate
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Helped on the Nokia 5 still having the problem with my Nokia 7 plus, might have to reinstall, ffs

vivid bronze
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Also cleared the localization cache in the game app. It took a while to settle down but seems to be working OK now

wooden iron
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Anyone else’s refinery completed screwed? Get way better returns from single refine than double, lvl 27, past 3x doing single get 6-11 UC couple rare

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Do doubles get maybe 3 UC and commons

pine carbon
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Anyone else have a ship stuck in combat after the update? Two on my server reported it so far

wooden iron
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Update avail? All I saw was maintenance

pine carbon
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I was referring to the server side update (aka maintenance)

frosty spruce
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It seems like I got an Android notification in French, which I can't understand plus I selected German everywhere so it doesn't make any sense to me

wary shadow
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I’ve had these missions for months and still no fix

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Every time I click donate and click through nothing happens 😑

plush epoch
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@native oyster looks like the new storage numbers are in affect just not so visually

native oyster
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yep, noted and reported

plush epoch
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K

pine carbon
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3 people now with ships stuck in battle on my server, strange

plush epoch
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Well never mind, my dilithium generators realized that they weren't supposed to make any more dilithium

exotic coral
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NEW BUG
it happened twice, I thought I clicked wrong
this time I paid attention, but didn't take screenshots

send my NS to Nibiq near an ore mine
NS goes Zzz
I Locate it
the system IS Nibiq
I change view a few times to make sure I'm looking at the right System, and selecting the right ship
I select the mine, press the "MINE" green button, and....
CHARGING... 😲 my NS is Warping to Yutuq, near Nekosa
on the other side of the Galaxy 😱
where I have NO ship currently (had my Saladin there doing B4G half an hour ago)
and where there is NO Ore mine

😡

did they IMPROVE the game with random wormholes on mines 🙄

native oyster
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Game dont starts anymore

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Im stuck here

uneven jay
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@exotic coral just send it straight to the mine 😃

exotic coral
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LOL, against any proper practice
will try that

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===
The NS is in Yutuq 🙄
I click directly on the mine in Nibiq
it briefly says "EN ROUTE"
then goes Zzz again, and stays where it is

maybe that's why that Nibiq mine is still free
Brilliant way to solve the spinning mines bug 🙄

rough orbit
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Since the update- my Kumari has been locked in a perpetual combat....friends can't blow me up, and re-installing, rebooting does no good.....

pine carbon
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Welcome to the club!

jade iron
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@rough orbit it will either have to clear itself or support have to recal the ship for you. Going to be a long wait I'm afraid

rough orbit
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thats what I thought.....I am going to shield up for a few days and wait this out...I think

jade iron
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Also posting you player I'd here in public is not wise, better to pm @mighty panther with it.

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@rough orbit I don't think anyone can do anything with the I'd number but don't know for sure.

rough orbit
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thanks- will take it down

uneven jay
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@exotic coral they fixed the need for sending the miner next to the mine... now if the mine gets occupies during your warp you don't attack anymore

exotic coral
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some of my allies had reported in past days that the safe-trip-to-mine feature didn't work for them...
so just to be safe I'm still avoiding it

pine carbon
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If it's not working they need to update their client

exotic coral
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anyway anotehr mine got free in Nekosa, I moved nearby then on it, all smooth
so the wormhole was only on the nibiq mine

cosmic coral
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my ships stuck

native oyster
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Lol stupid mines are already broken. It's getting to the point where it's just comical anymore.

lyric arrow
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So while trying to do the hostile hunting event I've run into some frustrating things: Sometimes, randomly, I won't be able to select ships to attack them, and need to restart the app. Soemtimes when I send an attack, the status swirly thing over the green attack button gets stuck also necessitating a restart. Plus frequent lag.

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when the swirly thing gets stuck, the ship doesn't move to attack

fair canopy
slow flax
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After the update, the client still shows 20 messages so I assume I am waiting on the client update to be released. I think the server expects there should be 30 already and thus the bottom two reports upon logging in will show as new but the client can't get to them yet unless you create more reports and run them out of scope.

silent gate
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After few recent updates, on AugmentsI have over 5400 and states ally on map but I keep getting attacked by bounty hunters.

slow flax
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@silent gate The Bounty Hunters are enemies to the Augments, so as your rep goes up with Augment, they go down with the Bounty Hunters. In other words, not a bug. Works as intended.

silent gate
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Then how do I bring it down so I don’t get attacked by bounty hunters?

old crane
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no clue whats causing this

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running bluestacks on PC

glossy wharf
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My Ship A seems to be stuck in 'BATTLE' while there is no battle going on. In fact it stays like this if I restart game, start on other tablet or whatever, it always comes up like this. How to get out of battle and start using it normal again?

harsh bough
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@glossy wharf if you've tried restarting and that hasn't helped, then try a fresh install. Obviously ensure your game is linked to Google /apple. If that fails you'll need to report this to cs, they can unstick your ship. It might just take a bit of a time though.

glossy wharf
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I also started/tried on other cellphone and tablet, all have same symptom

slow flax
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@old crane I have ran into this problem as well using Bluestacks and I have reported it to them, but they just want to access my computer remotely from India and see what is going on. It's intermittent and can be cleared by restarting a few times so I'm not letting them in. I advise you report it to them along with a screen shot so they can see it's on more systems. The similarities between our systems might be worth noting. They have a new update that is suppose to give over graphics to the NVIDIA hardware GPUs but I haven't installed that one yet to see if it clears it up. You might try that as well.

coarse fractal
slow flax
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@silent gate There is no way to bring your Augment rep down, and you don't want to. You have to learn to cut off the bounty hunters. You have two options.
A) Go in with a ship strong enough to kill the bounty hunter, or any ship you can sacrifice to the bounty hunter, and go in with your miner. If you see a bounty hunter, move each ship around until you can determine that one is chasing your miner. If not chasing your miner after a couple minutes, leave with the first ship and continue to mine. If chasing your miner, then use the first ship to attack it and your miner will be free. This works with hostile faction ships too.
B) Any other player can hit the bounty hunter for you if you only have one ship. Do not attack it with your miner or they will keep coming.

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There have been reports that say if your miner enters the system about 20 seconds after your first ship, that the bounty hunter will always target your first ship, so you should be able to fly around and confirm that then warp out the first ship without a sacrifice.

glossy wharf
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ok, it appears as being a known issue, I'll go follow the advice to reach out to cs

silent gate
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Thank for the info.

alpine crystal
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The hardware buttons stopped working in game after the store update

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Like back button

exotic coral
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@native oyster
"needs upcoming client update"

App update was finally available, and I updated it.
Actual WH Capacity is still the old one.

So, it wasn't a matter of a feature to be released with the update.
It's something they have announced to change,
but they forgot and/or failed to change.

Then instead of owning up, they told you the abovequoted excuse/lie, so that you could relay it and appease the crowd.

Sorry that they're not even treating you honestly,
you're just their victim as the rest of us, only that you have to take the brunt upfront for their lies

At least we know they're aware of it...

native oyster
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That was about the battle logs mose

neon widget
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@old crane I had similar issues with stacks, i over come this by upping the ram/lower the fps rates. took a few try's to get the right settings but eventually its worked fine now

lusty crescent
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<@&509691205798592532> I seem to have lost my remaining “May Daily Elite Tokens” since update. Is this something already been brought to the devs attention? Have logged a ticket but not very confident of it being addressed.

native oyster
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@lusty crescent definitely gone? i noticed they didn't show up in the resource tab but they are still in my inventory.

lusty crescent
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Would you look at that. They’re there @native oyster cheers. Was working from the resources tab like your first ss. Thanks lad.

native oyster
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no probs buddy

scarlet vector
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Cynthia? Cynthia you’ve changed! Lol

mighty panther
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that happends if you let alians loose in thailand 😉

stoic sleet
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Bug: the developers changed the values for storage sizes in the building descriptions, but forgot to actually change the code for the capacity management itself. Well done....

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@exotic coral Look above. If you click eg the parsteel storage/WH building you actually see the increase numbers (in my case 4 mio current, 5 after upgrade), but the upper right bar still says 3,x Mio.

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Just plain dumb those devs

gusty oyster
stoic sleet
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@gusty oyster Yeah, zero bugs fixed, 5 new „developed“ 😂🤣😂

placid dagger
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Top right obviously

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Not helpful

wary shadow
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This mission is glitched and won’t let me donate the rss for the reward. I have more then enough par

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For some time now

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@ivory vortex

rancid girder
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I've noticed after this patch that after my base is attacked, if my docked ship if surivives it wont show the remaining hull left

daring dirge
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They are kidding, for server 15, How much money at maybe 100 per 100 US dollars per do they expect me to spend?

placid dagger
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On a roll tonight

astral gale
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Good to see the missions have been fixed with the update

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<@&509690795536941056> @native oyster

onyx storm
astral gale
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And this mission has been broken for well over 4 months and you don't seem to be interested in fixing it, or completing it for us.

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<@&509690795536941056> @native oyster

heady lava
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I got attacked for 20 minutes with NO notification, please... FIX THIS BUG

autumn socket
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@astral gale they didn't lower how much you have to donate but added extra rewards for doing so. Not what most of us was hoping for. They really needed to lower the cost of donations. Especially the dilitham ones

hollow kindle
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Having ship stuck in warp than get attack in warp all the money I spend you can't even fix it right

unkempt solstice
noble moss
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@onyx storm - that has been reported to the dev team.

astral gale
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@autumn socket then progression is halted, as I can't do any more missions in fed space as I need to complete Turned to Ash to unlock the next one. the donation (let alone the mining of it) will never happen, so they are affectively saying screw you, we do not want you to progress in the game - they can tweak the rewards all you like, but unless the reward is also in the billions, it is not worth it no matter which way you look at it.

<@&509690795536941056> @native oyster

autumn socket
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@astral gale I agree mate I have a couple for 1mil dil only way to get that is to mine for a year or buy it

astral gale
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only a year???? your ships must be hoovers lol

autumn socket
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Thinking all 3 ships mining all the time so no other game play

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Lost a shield trying to attack him

slow flax
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@native oyster The top row shows the April reward chips still, as you can still pay for those rewards. Having the May reward chips (round ones) in your inventory should still be sufficient.

astral quartz
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Is there any fucking chance you can fix the interface so my ship doesn't freeze in battle every time there is an enemy close by, or so I can't be attacked while warping? I just got attacked and I couldn't do a fucking thing about it and I got attacked while in warp yesterday. I'm not a fucking noob I know how to get out of trouble but I can't do anything if my interface is telling me something different to what's happening on the fucking server. Thanks

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Well it's fucked what little chance I have playing this fucked up retarded game this morning so have a nice fucking day

ripe garnet
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I Miss Officer BONES Blue ohne Enterprise class

astral quartz
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Look sorry for the bad language but with glitches like that the only safe way to tackle hostile players stronger than you is to not even be in the same system. Avoidance cannot be achieved, warping out isn't going to work. You're going to freeze up in battle or not be able to change direction. I'm quite quick with my fingers but whatever is going on I can't get my ships to respond effectively. It's just not working.

scarlet vector
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@astral gale for the mission for Support of the Empire. I have heard that if you defeat the hostiles in Yadalla they count. Might wanna try that and see if it works?

astral gale
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a level 30 is achievable but a level 41 - 1.8M strong ship is not.

scarlet vector
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Just saying what I’ve heard. 🤷‍♂️

fast forum
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Same system adjacent mines

south bronze
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Swapping between alliance and galaxy chat then exiting chat causes the view to change to base interior, even if you were viewing a different star system before opening chat.

slow flax
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@south bronze I've been told that when you first open the app, if you haven't viewed the system view outside your base yet, this will happen. So when this happens to me, I just go view my system outside the base first and then this behavior stops.

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@fast forum Try restarting your app first. If it still fails, provide the coords (including system number) and server number you are on.

fast forum
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Restart fixed it.

slow flax
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New Faction store page may get hung up. Chat still works so they're not connected with any communication channels that I can tell. Just have to restart app to fix.

warped geyser
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Just got a notification that my shield will expire in 10 minutes. My timer said still have over 3 hours left

autumn quartz
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Hostie war atacker only wisebill under the atack. Not before.

unkempt solstice
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Notice the hostiles are stacking. The one I want is below so I have to kill the top one to get the bottom one.

astral gale
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try 1B or 1.5B parsteel donation, or a 7.5M, or 45M tritanium donation - it just will never ever happen

native oyster
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The latest update was probably just a first pass at adjusting mission requirements/rewards. I expect more missions to be adjusted in future updates.

slow flax
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Another odd warp path from Niawillen [S:955177926] to Enthra [S:1984126753] runs all the way around Romulan and Klingon space.

prisma reef
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Increased warehouse capacity is still not active. The amount shows in the tooltip for the warehouse but the generators are still not producing

verbal bobcat
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After the visual update for the allied-enemy status on faction system the Maranga is neutral with clingon patrol ships and Etaoin is hostile with corvallen deceiver neutral ships in system. I believe the npc ship factions are switched here.

deft urchin
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Anyone having trouble raiding? Some of my alliance reporting can loot once with each type ship and then won’t allow any more attacks. Eg visual attack not displayed and doesn’t log attack

obsidian lake
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that;'s an old bug

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happen to me several times, haven;t seen it in a while tho ( i usually raid once a week , juicy targets ^^ )

uneven jay
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lol sadly happens to me sometimes when I try to one-shot with the horizon

worldly gale
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Seems the research works in reverse for me :)) @ivory vortex

obsidian lake
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hahaha working as intended

unkempt solstice
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Started to get this. Hard reset of the app fixes. Not sure if it is my internet. Base music kept playing in the background while getting the spinner.

exotic coral
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@native oyster
That was about the battle logs mose

sooo... it looks like this time I lashed out at the wrong target,
or rather
I lashed out at target A referincing to target B reasons, which were different from target A ones...

===

in last centuy southern, rural italy, there was an old, "patriarchal" or rather, backwards and sexist saying:

when you get back home, slap your wife:
even if you don't, she knows why

of course nowaday this is just a legacy from the past, offensive and unacceptable in modern society

EXCEPT for Scoplely developers, they FULLY deserve that old saying

woeful ocean
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What is the reason for changing the indicators of the northern star? The update did not report any deterioration in the characteristics of this ship. Developers ignore user requests for an obvious error in the size of the star's hold. The ship is declared as a mining miner, but it has practically no hold. Therefore, it was used as a warship, in the hope that the error with the spacecraft would be corrected. But instead of correcting this error, the developers reduced the rest of the characteristics, making this ship just useless. Many people paid money to buy a star, and they were deceived!

peak condor
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<@&509691205798592532>
How do I report someone who has sold on their account?

native oyster
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@peak condor pm me the details please

peak condor
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@native oyster Your settings do not allow me to message you privately

mighty panther
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(ab)use me in that case

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I live on the edge

native oyster
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friend request sent

mighty panther
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@woeful ocean look at the ships details for the reason why the NS has limited cargo

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it's on purpose

peak condor
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@mighty panther I can't message you either

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I get this message

Your message could not be delivered because you don't share a server with the recipient or you disabled direct messages on your shared server, recipient is only accepting direct messages from friends, or you were blocked by the recipient.

native oyster
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Developers/Moderators/Admin,
My im game name is (OZZY) Roshii.
I have been unable to log into the game for a considerable amount of time now, a problem since the latest update. All attempts to force close/clear cache/reinstall on my device have not addressed the issue.

My sheild does not last forever, nor are my mining ships safe. If my base is raided, and i lose the millions of rss i have paid for/worked for are lost, a ticket will be lodged and i will expect compensation.
Have contacted Scopely directly from their website, thought i would post here as th only other avenue available.

woeful ocean
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@mighty panther sorry, but you answered a complete nonsense

autumn socket
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@woeful ocean yes the NS is a survey ship but it's not a mining ship. It was used as what some call a seed ship others call colony ship. It was used to colonize worlds not for mining or carrying cargo

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That is what @mighty panther is saying

native oyster
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@native oyster are you still stuck? Has anyone spoken to you?

tawdry nova
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theres a wierd bug regarding the northstar mining in augment space, it will continue mining well past its cargo maximum. my cargo max is 8900, but it will mine beyond that, ive mined upto 10600 before i got panicky, but when i stepped off the node it reverted back to 8900

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useful for depleteing a node, or being hit by another player for super op

olive gorge
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In 7.5 the attack notification system was listed as being improved. Since the update I have not received any notifications at all despite being attacked many times. All notifications are switched on.

alpine crystal
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This is the fps i get in Snapdragon 845, 31-35 fps

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Shouldn't game optimised to get 60?

plush epoch
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Oh boy, call of duty see the fps standard

native oyster
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No, no one has contacted me yet

vestal dome
viral leaf
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It is a shame, I am emptied my base, no notification of attack: and the support responds to me nothing to do? this is how you look after your community ?!

autumn socket
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@viral leaf least they replied waiting on them getting back about a player messaging me abuse and calling me a pedo

shadow valve
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Player's help counter doesn't count.

golden folio
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UI stucks and needs to be restarted while switching between factions

idle kelp
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Why are Scopely wasting time on finessing areas of the game that don’t need it and completely ignoring the fundamental bugs in iOS? The game still crashes frequently. Going back to the game after it’s been in the background causes issues as it won’t wake properly. Low power mode still makes the game crash. Still get frequent connection list errors. And let’s not start on the utter debacle that is notifications, your lack of policing the servers and rampant bot usage.

You’ve got a finite amount of resource in terms of developers and QA (or maybe you don’t actually have a QA team given the issues that make it into the live game) so why not focus them on actual real problems rather than getting them to put lipstick on a pig? Surprised you have any customer service people left the amount of complaints they must deal with.

livid stone
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Some of that is possibly apple's fault with not putting enough ram in there devices.

native oyster
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Getting stuck in combat bug is back and it's bad I have it atleast 15 to 20 times a day

rotund wing
heady lava
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I'm locked out of my account and I have signal, WHAT IS GOING ON WITH SERVER ACCESS!!!

cunning field
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something does not add up

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it should be minimum 3,336,000

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and not 2,625,000

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at level 26...

scarlet vector
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When they changed the resource amount in the last update, they just changed what it says, not what it actually holds. Bummer :/

pale token
plush epoch
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Lmao

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@pale token I think scopely made a oopsy

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@cunning field it's a known glitch that the storage buffs didn't take effect, rn you just see the new numbers that are intended

idle kelp
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@livid stone nothing to do with the RAM on the device. Any decent developer builds their games for mass appeal and tests across multiple devices ensuring everyone gets a suitable game experience. Well everyone apart from this lot.

drifting iris
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@unkempt solstice I get that 20-30% of the time I go into the faction store. this last time music played, sound effects happened, a battle I setup completed, points were awarded and notified, help was sent for a ship repair, all while the spinner spins.

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I think the nice ui needs the same basic retry logic as the rest of the ui has in terms of if the data doesn't load precisely like it wants ..

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noted that if I let it go the spinner stops spinning from time to time

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oh hey here's another fix at least on android, if you can make the '<|' button aka back triangle appear like by dragging down to see the time/battery/etc tray then hitting the back button gets you back to a usable game state w/out restarting

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tried this several times, still get spinner in faction store though.

winter basin
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I'm not getting the proper count on Blue Prints when won. The count in the box shows 2 but I'm only getting one . Its happened 3 times today that I know of.

rain kindle
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Why do shields disappear? I set a 1 hour shield to tend to my daughter puking her brains out and come back to being raided 35 times and millions lost in resources. WTF?

civic urchin
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Warehouse storage is NOT working correctly. The totals are not adding up with researched bonuses and module upgrades.

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Refining rates are garbage. I got MORE off of the 2 batch than the 3 batch. Considering that is a very large jump in resources, that should NOT happen.

stray light
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I go to a system for the first time and find a mission symbol. When I find it it is blacked out and when I click on it says no mission available. Why are the symbols there if there is no mission?

lapis kindle
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Some missions are available in multiple systems to make sure you don't miss them

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But you can't do them multiple times

slow flax
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Some data terminals don't have 3 ports. This one is in Ifrea-3 on server 20. [S:809451002 X:-37 Y:584]
Others include Lydan [S:1680347590 X:-272 Y:706], [S:1680347590 X:-8 Y:-612], [S:1680347590 X:-705 Y:-82]
and Tera Lara [S:1775451055 X:634 Y:260] just to site a few more examples. These coords are for ports that exist. The terminals they are on are each missing a port.

livid stone
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Can't contribution past 10

plush epoch
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Nice bug

tidal basin
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The description of “dogs of war” for Chang says that it’s activated when the ship deals a critical hit when the ship is burning... ive tried this when I’ve got the opponents ship burning.. am I doing this right?

lapis kindle
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should be hull breach

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not burining

hollow kindle
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Having trouble login

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How do I put pic on here need help please

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Still can't login to star trek command

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Hello anybody there that can help me

jagged elk
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If you’ve tried the simple things, next step is to reinstall the app. I’ve had to do it twice.

hollow kindle
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Will I lose my progress if I do that

jagged elk
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If you signed in into Google Play or Game Center, you’re safe(ish)
The first time I had to reinstall, when it came back it launches a new account and I had to do through tutorial, then force close app, then open again. My original progress was restored.
Second reinstall it just worked

hollow kindle
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Thank you it work pod

high goblet
median void
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I am having the same problem

high goblet
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@ivory vortex Hi Panic, can you help us ? What is the procedure for this issue ?

sand garnet
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I've been experiencing a bug where a node is showing a countdown to zero, I've messaged the player and they've said it's not empty. I've reloaded the game and they were correct. Anyone else having this?

native oyster
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@high goblet @median void have you both raised support tickets?

high goblet
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Not yet but will do

dim robin
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Get a friend to break your station, you can move then, did that myself yesterday for someone

mighty panther
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I noticed other data nodes with defective ports

glass bridge
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I’m experiencing a bug that will not allow me to repair my ships

cosmic void
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It's not just the data nodes there are mines missing in general it appears when they did one of the mining node "fixes" they just deleted some of them

sullen coral
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Yeah I echo what @gritty mountain is saying about the iOS issues. Mine is just constantly freezing and only a delete/reinstall clears it. Sent a message earlier and received the notification of a reply, great eh, not really as when I opened up the app it came up with that message saying about needing to download additional date to continue playing. No worries, err actually afraid not, after said download the screen freezes EVERY time on reopening and I have to do another delete/reinstall. Eventually get in and because of delete I’ve lost all my private chat and messages, now I can’t read their reply about this problem.

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I’m deleting|reinstalling at least 4-5 times a day and getting frustrated. Devs please help 👏

unkempt solstice
livid stone
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Have to say it again iPhone are not designed as a computer so there is not alot of ram to work with they are a step up from iPods. So game it the last thing apple will work on anyone have this problem on iPads?

wispy hornet
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Not sure if I have this issue yet, game stuck at 25%, not loading.

sullen coral
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Yes understand all that @livid stone, I play a lot of these types of games on my ‘step up’ from an iPod and only this one suffering from this problem hence posting in the bug-reporting channel. But thank you for your opinion though.

cosmic void
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if not enough RAM is causing the crash then they have failed at coding

woven kelp
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hi all i have an nvidia shield tablet k1 and it seem to crash very often

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while i like the game it's bloody annoying

oak surge
#

Yesterday I was attacked by someone 8 levels higher than me while I had a peace shield active. I lost all the resources I was saving to build the bot bay. This makes me want to quit playing

jagged elk
#

iPad Air 2 with 2GB RAM = STFC runs like garbage, freeze and crash frequency measured in minutes.
iPhone XS Max with 4GB RAM = STFC runs quite well. Very few laggy moments.
Don’t get me wrong I have to force close the app on my iPhone too. But it’s only 10 times a day on my phone vs 100 times a day on the iPad (I’ve actually given up playing on iPad... it’s unplayable)

dull ether
#

GC and AC is not working again. Goodness can things get fixed without you guys breaking other stuff?

sturdy gust
#

Yesteray I lost 4-5 days of the May rewards pack, which makes me leery to buy another one of these

native oyster
#

@sturdy gust check your inventory

grand bridge
#

I had a 8hr shield up when i went to bed to wake up a few hours later and was hit repeatedly and cleaned out my resources
I lost 1 million Parsteel, 400k tri and 4k Dilithium. This bu or gltch needs fixed and I want my resources back! If not I will quit this game and delete the app

slow bluff
#

About two weeks ago, I noticed that in some battles with hostiles, my starship freezes and seems to think it is still in battle, even though the hostile has been eliminated. I can do nothing to move the ship; I’ve tried all the usual tricks. Only thing that works is restarting the app.

grand bridge
#

I wored hard for 2 weeks day and night to get my resources built u to buy the Botany bay. But because of a bug or glitch thats not goig to happen now.

#

I also have a mission that is stuck it keeps comming on every time I long on i have to keep watchingit over and over.

modern cave
sullen coral
#

Exactly @jagged elk, I’m using the latest 8 plus which is much much better than my pad, hence why I use it for everything. It’s not an issue, well not in its entirety, with RAM, others are having issues with iOS and it’s here lyes the problem...somewhere lol

modern cave
#

discord doesn't post the pictures in the same order how they were picked

vivid bronze
#

@modern cave You have to buy the corresponding pack, which contains the tokens needed to open the daily reward, in the pay store.

tidal basin
#

The description of “dogs of war” for Chang says that it’s activated when the ship deals a critical hit when the ship has a hull breach ... ive tried this when I’ve got the opponents hull breach with Azetbur, but no delays.. am I doing this right?

vivid bronze
#

@tidal basin Chang is broken afaik. That ability doesn't trigger

tidal basin
#

Okay. Thanks sounds like is a known issue then. Thanks for the quick reply

modern cave
#

@vivid bronze none of the packages has them reward chips, it's a 22s trap I assume :)

vivid bronze
#

Heehee, re catch 22 😉 Sorry , I don't know what is required to qualify for the packs to appear - possibly based on having bought something (or enough somethings) before... Can't show you a picture either, cos it disappears as soon as you buy it.

analog hare
median void
#

@native oyster. Yes I have its painful dealing the support people it takes forever and they ask things like have you tried forcing the app Closed been. Playing this bug we call a game long enough to know that you need to force close every few minutes

cosmic void
#

support are pretty much pointless the chances of them actually helping you are next to nothing

wheat orbit
#

@modern cave Click the "Offers" tab. That will take you to where you can purchase the June Packs.

dapper matrix
#

Any chance we can get the missing help requests fixed. Most times I have to restart the game in order for the available help request to show up.

modern cave
#

@wheat orbit the screenshot shows what is under offers tab. I have checked all packs and none of them offers reward chips. Not willing to blindly buy packs to have miraculously pop up a pack which has them. it's just money ripping.

atomic kayak
#

Anyone else on Android got kicked out of the game?

native oyster
#

yep, have messaged devs

vivid bronze
#

Had an iOS user in our alliance can't get in either

plush epoch
#

@slow bluff icehouse?

wide salmon
#

login server down? i cant login, i test it with 2 devices.

native oyster
#

cant i get a few player id's of those affected by the log in issue please?

#

pm me xx

worthy silo
#

@native oyster @ivory vortex I have raised a ticket as am struggling to log on and stayed logged on but they have requested screenshot but my game won’t allow me to upload them before crashing again. Is there another way to contact support?

austere pecan
#

It seems to be ip related. I can login over 4g but not with home internet/ wifi

wind cobalt
#

I can’t login

austere pecan
#

Try 4g

indigo egret
#

My wifi is full functional, and login also, android user

wide salmon
#

<@&509690795536941056> <@&509691205798592532> Okay i write with some Alliance Members, and it seems like the Login Server for Android User crashed. All say the same: Kicked from game "conection issue" and now they can´t login. And it do not work with 4G or Home Network.

vivid bronze
#

Internet Traffic report gives 50% outage of the routers it measures in European

native oyster
#

seems to be ISP issue, anyone contacted Vodafone yet?

austere pecan
#

I have t-mobile so not just 1 isp

#

And internet works just fine... only this game doesnt

#

Seems almost like whole ip ranges have been blocked by the game

native oyster
#

Wouldn't be the first time a provider went and done something silly.

empty apex
#

Not only the Login Server for Android, I have IOS and can´t log in

vivid bronze
#

"Oh, a quick edit to the routing tables will make traffic more fluid".... "Ooops"

wide salmon
#

Mh Maybe the Networks hubs are overheat xD

austere pecan
#

Its not ios or android related... seems the issue affects some on both

autumn socket
#

@native oyster I couldn't get on while I was on 4g but now on Vodafone Wi-Fi I'm on

austere pecan
#

Haha... that is the reverse of my situation. 4g works, wifi doesnt

native oyster
#

it sounds very like the previous issue, is Netflix affected?

autumn socket
#

@austere pecan funny old world isn't it

#

No idea I don't have it

austere pecan
#

Netflix works for me

wide salmon
#

On the Network issue site i see alot of reports also for EA games Blizzars and Steam and report for not working website´s so it is an problem on some Routing point themself.

austere pecan
#

So likely not scopely servers but broader

wide salmon
#

The Provider of the Scopley Servers hav to find a other routing pass untill the Problem is fixed.

worthy silo
#

Netflix?! Netflix is fine?!! The problem is Star Trek Fleet Command 😂🤣

wide salmon
#

@worthy silo That is wrong All Internet Providers have currently Problems since 1 hour. It depends on The routing pass and used routing Points.

burnt geode
#

All mine Androids work, ISP or 4G.

But the friggin "Communication Error" when repairing ships started with the last update. Clearing cache doesn't help.

vivid bronze
#

@burnt geode Yeah I've been seeing this kind of error occasionally, where I hardly ever encountered it before. Impossible to tell if it's network or software tho

worthy silo
#

So it’s all ISPs but only STFC is affected? @wide salmon?

sweet crater
#

Here I have problems to come on the game server only with Vodafone connection. Even it is WiFi or 3G, LTE. But t-mobile works

wide salmon
#

depents of your possition and the server Position are some routing pass's not ok.

#

this is just for Germany but u can see alle Providers have issu´s over 1 hour

austere pecan
#

Its not just germany... i’m in the netherlands... and some other games seem to be affected as well

wide salmon
#

yes i mean the reporting site are just for Germany xd

burnt geode
#

@vivid bronze I'm always on the same network. I literally NEVER got this error till the last "improvement". 😊

cosmic void
#

New notifications still don't work

humble pier
#

The notifications did work for me yesterday and had a fair amount of res taken :/ support team weren’t much help either :/

grand bridge
#

I got my base hit and cleaned of almost all of my resources, while I had a 8 hr shield up while I slept. My question is will my resources be refunded to me? If not I will quit this game, delete it and give bad feedback on the game! I will also give bad feedback on facebook.

dire wren
dense osprey
#

Is the mine depleted notification in process too? I used to get them and want them back

#

@grand bridge I'll be interested in what they say. So far I haven't seen the game make any restitution or apologies for their mistakes or weaknesses in the game. Very poor PR

vivid bronze
#

@dense osprey I'm still receiving mine depleted notifications (android)

dense osprey
#

Huh. Mine quit weeks ago with no changes on my end. Reported it. Was told they are aware of the problem and working on it. So I was underwhelmed by today's fix

vagrant cosmos
#

My faction store keeps freezing the game

scarlet vector
#

Pretty sure my ship is not suppose to be that large

#

It’s funny watching it pass over the systems lol.

native oyster
#

B is for Big. 👀

#

Big D

#

*senses John sweating

summer oyster
#

All my daily missions completed. And still 40 points short. Lmao. What’s going here. More than. Once this happened.

silent thorn
#

@summer oyster what lvl r u and have u chose a faction that u r positive rep with

native oyster
#

I'm too loyal....

unkempt solstice
#

At my company we have three geographically separated ISPs that provide internet traffic. If two of them fail we still have a third. We have 99.9996% uptime.

reef quarry
scarlet vector
#

Do you have faction dailies?

reef quarry
#

Nope

scarlet vector
#

That’s why. Need to start choosing a faction(s)

lapis kindle
#

Not a bug, that's definitely working as intended. You need at least one faction. I recommend 2

dire smelt
#

<@&509691205798592532> an alliance member just got attacked by an invisible opponent, lost some trit. Apparently a battle report was already delivered and the attack only bothered to show on screen minutes after ... good job with the fixing.

sick perch
#

What's up with the battle log?

dire smelt
#

now we got TRUE klingon/Romulan stealth attacks

#

battle log delivered the attack message minutes beofre the attack actually showed in game, and resulted in an invisible attacker

sick perch
#

It doesn't clear without a battle

dire smelt
#

thats why its called a bug

mint aspen
#

Ac chat is screwed up

median void
#

Any progress on fixing this bug I am a sitting duck if I can't move my base

#

Warp times are terrible

light yarrow
#

Support gave up on me

native oyster
#

Scopely, the bug where a ship in warp becomes targeted and destroyed is back. I was warping a miner to switch out my BB into Olassa data node when that miner while warping into that system was destroyed by a Suliban Bounty Hunter! How can a player defend/avoid being hit like this?!? How can we participate in the Khan data event when we are being destroyed while warping into a system?!?

light yarrow
#

Can any moderator or support staff help me manually relocate my base, I'm stuck and I asked support ingame and they wont help

polar rain
#

he is watching for me))

native oyster
#

@light yarrow @median void I think someone mentioned earlier that they could move once their base was destroyed and repaired

light yarrow
#

Okay I did that and it works now. Make sure you forward the solution to the development team if u can @native oyster tyanks again

native oyster
#

Result! Thanks for letting me know @light yarrow will pass it on

signal bay
#

Is there a way to get botany bay blueprints without buying? Or is the event only for those who pay or got the bay from the previous time?

scarlet vector
#

This is the wrong channel. But you can get it in game from missions and the augment store.

signal bay
#

I am sorry about that. Could you point me to the proper channel?

scarlet vector
#

#🤝-help-each-other

signal bay
#

(Also I get none from the augment store maybe this is a bug)

#

Cool thank you.

primal flax
#

Would you mind sharing the faction points added and deleted in the “Serum” mission? I just completed it and the impact was so radical that I suspect an error.

late bough
#

I don’t have the June reward pack showing up in my store? Is there a bug or do I have to do something to get it to show up?

plush epoch
#

@light yarrow it's a bot from what I can tell

median void
#

@native oyster. Very poor solution

untold walrus
#

I can not relocate base."Your station cannot move while it's in its current state."

scarlet vector
#

That is a known issue and support does not know what is causing it. I’ve heard that having your base destroyed once undoes the glitch.

#

No promises on the results of that though

#

Very poor solution

untold walrus
#

Ya and who is going the supply the resources to rebuild/repair

scarlet vector
#

Just stating a possible solution. If it were me, I think the resources would be an okay cost to be able to relocate again. Again, really bad solution and they need to fix it but that may be your only option at this point.

#

Not talking about your base needing to be drained either.

frosty plaza
#

after the node , now infinite loop in faction...

kindred herald
#

It cleared after closing and re-opening the app

scarlet vector
#

They were including the shuttle for size comparison lol

still quartz
#

@native oyster my wifes account is having that same issue cannot move but there is no,damage to repair showing she has rebooted the game cleared thenlocalization cleared all research and building from the base but it still gets that same error message

vital hearth
#

hi, my base would not relocate. I already reported this in the game ticket chat, but there was no reply. all the ships are docked and repaired, but I'm getting a message "your station cannot move while it's in its current state"

tacit cliff
#

<@&509691205798592532> im vemet locked on a station

median void
#

@vital hearth @still quartz. I have had a few useless replies telling me to hang tight and that recouping me for the speed ups and RSS I have spent trying to work around this bug is not fair to the other players who game play is in affected

#

There is a possibility that having your base destroyed then repaired may fix the bug. But support was also un willing to replace the RSS for that because it is un fair

pseudo hinge
#

Why do I still lose parsteel when my base is attacked and I am well below protected levels

still quartz
#

An expensive self do it fix to a bad bug, but it does work. Unfortunately we handled it with in our alliance. The destruction of the base did allow it to move. However the person that had originally attacked the base was still next to it and took advantage of the situation. They distroyed many ships trying to defend the base. Also the new 8 hour penalty for leaving an alliance leaves that player out of our alliance during this event. As it is one of my best players for the event, we have now lost their help. I am beyond unhappy. Scopley needs to hire better coders and get things fixed right and fast. I am embarrassed to admit the amount of money my wife and I have spent on becoming their eta testers.

#

Wish they could write code as well as they soft sell "we dont care about you"

mystic juniper
scarlet vector
#

Oh Rihala! What have they done to you!?

plush epoch
#

Lmao

slow flax
#

Class tokens don't ever pop up through PvP as described. I have destroyed 9155 player ships and have never received one. I need one now to upgrade Joaquin past level 15.

lapis kindle
#

@slow flax they drop from faction loyalty chest II

slow flax
#

When I get high enough loyalty, yes. This says they should also drop from PvP, and the fact that they don't is why I report this as a bug.

#

These both say they unlock at associate, but I am already Friendly and unlocked loyalty pack I which also unlocks at associate.

plush epoch
#

That's a glitch, it should be loyalty pack 2

slow flax
#

No, that one was taken from inside loyalty pack 1. Look above at the double pane image. That one has loyalty pack 2 and is also supposed to open at associate.

#

Here's the full screen of what is in the loyalty pack I so you can see.

median void
#

So I am predicting that this station not relocating bug is going to be a big problem

plush epoch
#

Yes, it will definetly be

scarlet vector
#

It’ll probably be the next thing they target to fix.

median void
#

Pretty sure it's caused by failed attacks on basses where the ships take all the damage

#

So knocking with a little ship could cause this

#

@still quartz I had a member from another Alliance do it for me as Well but it is a terrible solution

#

It will be nasty for tech support if it's as easy as I think.it is

jolly edge
#

Is it once at the start of combat or each turn?

#

(May not technically be a bug but at a minimum it’s confusing wording)

scarlet vector
#

Barots ability is broken I believe

jolly edge
#

So possibly a bug on top of the possible bug.

#

I just saw someone talking about how he was useful so I took a look at the ability and saw the text as ambiguous.

scarlet vector
#

Only Scopely bugs have bugs lol

tall spade
celest meadow
#

My ship said it was warping into klingon space so I couldn't do anything yet I get incoming attack and a dead ship. This has happened 4 times now and cost me lots of tritanium. What can be done

jolly edge
#

@tall spade try check down the bottom. In my app it loads some random old battles down the bottom.

tall spade
#

I have tried that @jolly edge

upbeat pagoda
#

@tall spade Try to install the new update at the Store 😉

somber compass
#

Ive noticed that when I run my refineries the time to run is supposed to be 9 hours and some I started it 6 and a half hours ago and i just looked at it and it says there's 7 and a half hours still on it..... I've burnt through 2 8 hour shields waiting on 1 refinery run to complete this needs to get fixed seriously hindering the growth of my starbase and anything else that requires refining to upgrade......

#

And my battles screen always has stuff on it even though ive dismissed it

tall spade
#

@upbeat pagoda I have the latest update

autumn socket
#

@somber compass some servers it says 9hrs others say 10. Mine has always been 10hrs

vivid bronze
#

@slow flax It says "unlock at associate", when it's normally "friendly", while the cooldown timer is running iirc. I suspect you picked it up within the last 24h ?

slow flax
#

No, I've never had access to Loyalty Pack II.

vivid bronze
#

Ahhh OK, it's not that particular misleading display then

slow flax
#

I have been to Favored before but it only unlocks materials so I went back to Friendly for the easier dailies.

upbeat pagoda
slow flax
mighty panther
#

@slow flax if people would read, a lot of questions wouldn't be asked 😛

placid dagger
#

Showing faction officer tokens by default, not helpful

mighty panther
#

it used to show all recruit tokens, but looked messy, I guess they had to change it in order to comply with app regulations

#

I will make a suggestion to the devs to change this by embedding the token count into the icon itself, that should solve it

surreal cave
#

connection issues all morning. only with STFC

#

getting worse

atomic night
#

Two days in a row where I have completed my daily requirements and it does not let collect the last reward

fading pawn
#

I want to relocate my station but get the message “Your station cannot move while it’s in its current state” - all ships home etc. Must be a bug.

boreal mortar
#

Still not getting Zero node notifications on iOS

sterile terrace
#

@ivory vortex i bought the June Loot pack and did not get all listed resources. Sent 3 messages to Scopellt support and got BS answers. I took screen shopper os what i was suppose to get and did not. Is this a bait and switch??? If any scopely rep is on here please PM me because your in app help sucks

native oyster
woeful lotus
#

hi, I have a different meaning of "officer experience" in "subjects" and "officers"

mellow oxide
#

Won't let me tier up my NS, error message says I can only repair one ship at a time, but not repairing any ships and you should be able to repair a ship while another is upgrading correct?

placid dagger
#

Have you tried adding a captain?

#

Btw stupid game lolz 😆

vagrant cosmos
#

@sterile terrace What you get is a combination of the 30 days of chests that you open, on top of the initial release. So when it is all combined, it adds up to the total that they promised

mellow oxide
#

I know I saw the fragment of my post to AC and thought...i'll just let that go

sterile terrace
#

@vagrant cosmos So why do they do the 30 tokens as a separate offer. That seem wrong. So when i open a chest with the tokens i get 14 more trit ? That is not how it was. Yikes should get you separate rss. Everything else loaded correctly except trit @rugged carbon @ivory vortex

vagrant cosmos
#

You get 300 tokens, so you use 10 tokens a day to open a chest, as a continuous stream of RSS. On mine, i get 200k trit daily from the chest, which covers the repair costs of killing hostiles for daily event.

dense ridge
#

my ship is stuck in attack mode since this morning 11h .... there is way to recover my best ship? This is the 2nd time this has happened, an idea of when the bug will fix? My pseudo : leTransporteur

tepid flame
#

@dense ridge if you are using Vemet, stop using him. His ability is most common reason for stuck ships.

coral latch
#

My ship has been stuck on this base for 24 hours now. Tried to contact Scopley with no response yet. I attacked the base after the shield dropped and still stuck. It say it@is in a battle. Any help would be appreciated.

restive adder
#

Occassionally during raiding station, my envoy cannot attack. It seems missing for 6 seconds and come up empty. No battle report created also.

idle kelp
#

Can someone from Scopely and Digit just play this game on an actual iPhone 8 for a day to see how broken this game is.

restive adder
#

Try to use other envoy and drydock. Also the same problem. I can only hit the station with other ships type

#

Add info: just now my jelly also cannot raid.. what the..

dusky cobalt
#

BLACK SCREEN OF DEATH. Please fix!!!!

uneven jay
#

"have you tried turning it off and on again?"

gray pendant
#

[French Translation Error]
the translations of Stonn and Domitia officers' abilities were reversed and the same for Helvia and T'Pring

#

and translation for Hidden Stash is wrong

viscid kite
#

So notifications on starbase hits are now taking 30 min? I am confused as to the improvement.

viscid kite
#

@ivory vortex I thought notifications were supposedly improved, my latest starbase hit took >30 min to notify me I was being drained. May not be working as intended yet.

nocturne tide
#

cannot attack Bases with Vemet on the bridge. You sent a support message stating which dock that ship sits in, screenshot of where it at.

mortal forum
#

Hi. I want to submit a bug report about ships not showing weapons discharging when fired in combat. Thanks.

coral latch
#

@uneven jay I don’t know where the ignition is

#

I have rebooted the game and my device

untold walrus
#

Cannot relocate base "Your station cannot move while it's in its current state." What is the fix?

scarlet vector
#

@BrainDrained#8569 I heard a fix that works for it is having your base destroyed. It’s not a nice fix but at least it’ll get you to be able able to relocate again.

solid galleon
#

@ivory vortex , I cannot relocate my base and no one from support is responding. Please advise

scarlet vector
#

Barth, there is a fix, a bad one, for that issue. Your base needs to be destroyed and then you should be able to relocate. Not guarantee it will work for you but it has worked for others

native oyster
#

Worked for a guy in my alliance earlier, move ships out and have a friendly hit you with a warship

solid galleon
#

that is so dumb...

sour pumice
#

Best solution is to put a base self-destruct button in next app update.

verbal bobcat
#

haha and now that ally or you are not allowed to return to the alliacne in 8 hours. Fixing bugs by making restrictions, the way to go..

untold walrus
#

Where are the developers with a proper fix. For the issue of not being able to relocate. Telling people to suicide their base is not a fix

upbeat yacht
scarlet vector
#

It’s not a Scopely sponsored fix as far as I know. Just a player found one.

native oyster
#

I have a ship stuck in battle and it's really pis*ing me off

scarlet vector
#

It stinks but you’ll need to wait for support (or file a support ticket). I would not use Vemet as his ability is often what causes that issue

gleaming storm
#

Hey back when the devs nerfed the warp range to slow player progress did they account for all of the missions that now take months to complete due to being unable to reach certain systems. Never mind, they did. That's why the warp range was nerfed.....

civic echo
#

Stuck in Base with a Ship, how long does it take after contacting the Support?

native oyster
unkempt solstice
#
  1. Warp to new system; 2) Arrive in system; 3) ship auto recalls (I did not press it); 4) enemy fighter appears on screen@as big white light and doesn’t go away; 5) ship arrives again at the system; 6) can’t move because ship is in warp; 7) ship dies to fighter (while in warp).
#

@civic echo search for a website url. The support there is better.

civic echo
#

@unkempt solstice I'll try it THX a lot! 🖖

junior onyx
#

My game locked up about 8 hours ago at 25% loading and then it freezes every time. Scoplay Martin if you are out there please help me out!!

#

At 25%

zenith mural
#

Timers are screwed up on ship c again. It is back to bouncing around at the end of the destination.

#

How about adding a node timer to the sub levels to push them off a zero node since we can’t take them off pvp.

#

Like the warping to a node and someone else beating us there.

dusky cobalt
#

BLACK SCREEN OF DEATH. Fix it!

#

Going to post it each time I run into this. Need to restart to resolve temporarily. Annoying as fuc... when resetting nodes. Someone's goog to pop me one of these days.

limpid bison
#

My Centurion just got clobbered by a Saladin. 406k Centurion versus 446k Saladin. Saladin still has 60% hull remaining. WTF? This has got to be a bug since Explorer should have advantage over Interceptors and Roms have advantage over Feds.

I don't necessarily think Saladin needs a nerf, but holy smokes Centurion certainly needs a buff to the tune of 100-200%. The results I had should have been reversed.

Crew on Saladin was Chang, Gorkon and Helvia. Crew on Centurion was Nero (Capt), Vemet, and Vixis. Perhaps Vixis was under utilized due to Saladin kinetic weapons.

old crane
#

<@&509690795536941056> <@&509691205798592532> are we 100% sure the change to alerts is working as intended? Luckely I was running bluestacks on 2nd screen while doing another game so I noticed the attack. But the warning came in 17 minutes AFTER the 1st hit.
Also a few hours ago I got a warning about a mine that was empty. When I logged on there was still 10 minutes worth of mining time

#

didn't lose anything as the attacker was slowly chipping health off. But if I wouldn't have seen it ........ 17 minutes was more than enough to seriously dent my rss

harsh bough
#

Hmm that's worrying. Can you pm me your player id please? @old crane

cosmic acorn
#

Happening in multiple systems,

#

I read there was an update?

fickle turtle
#

@ivory vortex I am reporting two problems. A 4 hour peace shield expiring 2 hours early AND ZERO NOTICE of attacks that took 20million resources from me. I expect scopely to compensate me. Additionally there is no record of the attack that broke the base. The player was USSSIDEWINDER.

warm plover
#

I was hit 30 times loosing millions today and wasn't alerted.... it is hard to invest in this game when things like this don't work

dusky cobalt
#

BLACK SCREEN OF DEATH. Fix this shit!!!

bold narwhal
#

WTF is this garbage???? Don't ever get a Klingon ship people. There's more fun ways to burn your money or grind your life away. @ivory vortex Can someone teach the devs mathmatics and maybe balance out the Saladin a little bit?

limpid bison
#

Wow... I’d expect fed to have some advantage over Klingon but not like that!!!

bold narwhal
#

The saladin is broken and it needs fixed immediately. Gameplay is just getting wrecked for everyone who though getting klingon ships would be fun. Yeah you have fun dodging a thousand Payflowers and now 200k lower Saladins. WTF????

dusky cobalt
#

Fix PATHING ISSUE. sometimes it says 30 seconds, but shows your ship at final destination already. You end up getting freaking KILLED BUT CAN'T DO JACK to stop it.

olive prism
#

Hi, I have problems with gifts. I have noticed that when I receive the ENVOY parts, they are not adding them to me and that is why ai am not abke to level up my ship. Can you solve that error,please? Thank you.

nova basin
#

Hello I have been refining g3 gas in batches of 12000 and I’m stuck at uncommon refined gas not progressing.

#

Been staring at this issue for 2 days

#

Trying to upgrade to level 30 and can’t

#

Can I be comped for this resource?

fallow nymph
#

Decisions, decisions. Which station event should I take?? What?

acoustic wind
silk blade
dense osprey
#

I got a deleted mine notification today! First time in weeks. Ty

jagged dome
autumn quartz
viral warren
#

FYI I’ve ALL ships home & relocation token and tried moving to different systems but same error

#

I’ve submitted a ticket to Scopely but not much help they suggested communication error eg reboot phone & switch 4G to WIFI

fair ember
#

Anyone else having issues with the game loading? I keep getting stuck at 25% been two hours now.

brittle plume
#

[S:830770182 X:-670 Y:-168] Mine is not exploitable since long times

native oyster
#

@silk blade @viral warren

native oyster
#

We've had several reports that the following will resolve your issues:
1) Please arrange for another player to destroy your base completely. ( Ships don't have to be included )
2) Then completely repair it.
3) This should update the 'current state' of your base, allowing you to move again.

untold walrus
#

Hey John who is going to replace the RSS to repair the base and attacking ship. That is not a fix it just burns RSS. Where is the Scopley rep. They say we are to report bugs they never respond in the game or here.

#

this is day 4 that I cannot relocate my base, how long before support replies with a fix? "Your station cannot move while it's in its current state." what is the fix?

torn gazelle
#

Are u avare of THIS! Each time u try to open the in-game chat on iPad mini 5 last iOS. It is not happening on the iPhone XR

restive osprey
#

Okay so how is resource protection in base still not working?

#

I have base protection of 19k Dil.

#

I had less than 10k Dil in base.

#

I got raided and they took it down to 3000!!!

#

Like really?

native oyster
#

@torn gazelle Thanks for the image, I'll forward it to the devs for review. 👍

restive osprey
#

That's without any protection bonus!

native oyster
#

@untold walrus Nobody is. This is an optional fix and you're of course free to submit a ticket in-game and wait for CS. I'm posting this solution here because some might prefer the loss of RSS over waiting for the weekend to pass and their ticket being answered.

molten mulch
#

Broken mine

#

@ivory vortex

#

Server 20 Priya

#

Never mind it’s working ty

ocean cedar
#

@everyone since the beginning of the game at least on server 24, there is a glitch where if you dont have enough resources and then spend latinum to repair ships or whatever, it then still tells you that you dont have eno5 resouces. Scopely claims to "know this ongoing issue and working hard to resolve this issue", yet they have time to add missions, events, updates, factions, officers, upgrades, UI updates, UX updates, but CANT FIX THIS ONE "ONGOING ISSUE"? I

#

is server 24 the only affected server?

little osprey
#

I still have delayed Push Messages, up to 12 min

ocean cedar
#

uggg smh

#

while they collect the next 100 million in profits... nice

quaint idol
#

New bug... Generators for tritanium do not always add to warehouse when clicked even when far below warehouse limit. Android 8 Oreo latest patch. Level 18 generators and warehouse with 2600 in Warehouse.

#

New bug as as far as I know. Experience lost on alliance contributions after update before last.

arctic lion
dreamy tide
#

Impossible to connect on game... start charging and stop at 25%

autumn socket
#

@ocean cedar she on all servers

#

@dreamy tide delete and reinstall

dreamy tide
#

And will my account protected ?

autumn socket
#

@little osprey had one last night your shield will expire in 10 minutes clicked straight away to get into game and had 57seconds left

#

@dreamy tide as long as you've connected it to your game center account or Google account then yes

ocean cedar
#

@arctic lion never saw that before, but it may be a new feature

mental portal
#

Several people in my fleet have noticed warhouses not working at new limits. It visually says 4m but at 28 should be holding 5.3m as max

alpine crystal
#

Can someone do this like me?😁😝

#

Black screen everywhere, base and system

jagged elk
#

I reported this to in-game support over a month ago. When I attack a station sometimes my attacking ship doesn’t hit the station, doesn’t take damage, and doesn’t take loot. When is this bug scheduled to be resolved?

short slate
warped cobalt
#

My ship is stuck on this base and won't come home, been stuck since last night

modern orbit
#

Wtf?

cold fiber
#

any admin around here? that would like to care to explain why i got my notification about my base being attacked only after he finished emptying it?

unreal violet
#

The game won’t load this morning. Stuck at CHARGING WARP ENGINES 25%. Tries rebooting my iPad but still doing it

placid dagger
#

101 Nero shards 💪💪😆

plush epoch
#

@placid dagger that's not a glitch

#

You have a chance to get a full recruit from premium, and ultra recruit chests

placid dagger
#

But I've only got 90/100 haven't I? Or is that the next level progress

plush epoch
#

No, when you get a full recruit, it can't load it for some reason

placid dagger
#

Ok thanks @plush epoch

#

👍

plush epoch
#

Np

high goblet
plush epoch
#

Lol

#

Looks like khan is drunk and on the wrong set

humble turtle
#

I have done multiple ship upgrades but nothing is showing up in the daily ship event bonus

unkempt solstice
viral warren
slow flax
#

In the inventory screen, the Command badge says "roaming ships" but in the officer promotion screen (Joaquin), it says PvP.

#

In either case, I have never received one from either. They are only available in the Faction Loyalty II pack.

sleek dome
#

I can't relocate my station, has anyone the same problem? Or a solution for that. I removed the game, but the problem still remains after reinstalling the game

#

I can't relocate my station, has anyone the same problem? Or a solution for that. I removed the game, but the problem still remains after reinstalling the game

#

All my ships are docked...

solid galleon
plush epoch
#

@solid galleon "bad data" 😂🤣😂🤣

solid galleon
#

Yeah... THEIR bad data

fierce lagoon
#

Yup customer service responses are crap

#

Love how the game fails to operate as designed. We lose resources and they say sorry

#

Least they could do is replace the resources since it’s their fault

gray jolt
#

I am getting the exact same error when I try to move my base.

#

Same story. All my ships are in. Plenty of relocation tokens, etc.

fierce lagoon
#

When they fixing heubr so there are hostiles for us to attack to complete the enterprise incident mission?

native oyster
#

Hello . Ive not received tritanium after the mission of mining 150 grade 3 ore cristal and gas

native oyster
#

The "blue" spock shield restore during combat when morale is triggered isnt working. You can see your shields are depleted in the battle report, you can see the message of morale boosted, you can see the message of spock's shield recovery being triggered, but further attacks on your ship get 0 damage absorbed by your shields

naive blade
#

Problems seeing base names and player ship name is occuring again. Even after local clear..... Warp clock sync is off.. Also I can take 1 ship a click a system on and off multiple times, it will give me different warp times every time...

royal lynx
#

Where do I report being shorted items on a purchase? I purchased a $49.99 master ship package, I was supposed to receive 58 uncommon 3* crystal, I did not receive it.

vagrant cosmos
#

Restarted game, cleared cache etc

gritty socket
#

Is it just me or did the update not really increase the amount of RSS that my base can store/produce? Numbers seem to be the same as they were before the update. It is crazy to not even be able to come even close to the amount of RSS needed to upgrade your base without spending weeks mining RSS to upgrade one building.

silver tundra
#

Are you really an ambassador?

quartz patrol
#

Was your base attacked before you people got this error?

dusky cobalt
#

BLACK SCREEN OF DEATH. FIX IT

foggy cobalt
#

All 3 of these attack's on my base happened when I was playing!!!! I received the first notification of defeat and activated a peace shield. But as you can see I was attacked by the same people 2 more times before it stopped. Shouldn't I have been given some kind of temporary shield after the first attack? Why are level 25 bases allowed to attack a little level 18 base? In the beginning there was a somewhat fair level of players who could attack or be attacked. This is just promoting the endless spending of real money for someone with a bigger ship to take it all and you sell a pack for shields but only a few are in it. I have wasted my money on this game. You got everything you are ever going to get. With your lame excuses about patching the live reporting of being attacked. You make it impossible to grow without spending money every week just for shields??? You can sucker me out of the few hundred dollars that you did. But not another penny. I will be taking to Consumer Bob. Thank you!

autumn socket
#

@foggy cobalt the time stamp between attacks is 11mins from the first one and then the next 2 so you was properly given a 10min peace shield. If you was online why didn't you repair the station as well. If you did put a longer shield on then 10 mine and then attacked someone you would have lost your shield did you check that his base wasn't next to you as he would have been watching for it to drop

foggy cobalt
#

I saw the first message that I had lost a battle. Then I put up the peace shield. I don't understand how I never saw anything amiss before I saw the first attack loss??? What happened I didn't get shown in game that my base was being attacked until the 3 rd attack??? If I have a miner on a gas node I see that report as it happens??? It's just to get you to waste your money. Don't give them a dime and watch a movie instead. Or play but don't pay anything. Some Father's day weekend huh 😂😂😂

#

And don't watch it on CBS ✌️

#

But that's an astute observation, thank you for reminding me about the failure to be notified when my base is under attack. ✌️✌️

gritty socket
#

@silver tundra You know it!

thorn falcon
#

My station cannot move in its current state. What is up woth it?

dusk osprey
#

I can not write anymore

alpine crystal
#

Black screen in all view's

willow terrace
#

[S:1744652289 X:677 Y:82] bugged node. On scanning it shows as unoccupied but registering occupied when trying to mine. Mineral level unchanged in over 24hrs.

elder mirage
#

Bonjour. J'attaque une base et un envoy attaque la base et 0 il ne vide rien. J'envoie mon vahklas il vide 20k, je réessaye avec envoy 0. Le kera 30k. Et les attaques de l'envoy ne sont pas compté. BUG de merde

west kettle
#

Guy attacked my base and took out ships. Apparently no 10 min bubble because he attacks my base 1 min later (with his recovering ship) and breaks my base. 10 min bubble went up then. I was online mining at the time and had just come off an 8 hour shield.

woeful lotus
#

hi, when you attack my base not visible ships atakujuschego.

#

that top players have "STELS"technology?

stiff thunder
#

Hello my base is not the first time attacking with activated peaceful shield as possible

#

For earlier thanks

vagrant cosmos
#

I just want to move my base bc I’m in a hostile area from a raid last night. Scopely in game help sucks, it’s like talking to a telemarketer or something.

harsh trail
tepid flame
#

@harsh trail stop using vemet, he causes your ship to get stuck when he resurrects. You need to open a ticket in game to get unstuck.

stoic marlin
#

where do I get support

#

just been attacked 27 times in 7 mins with no warning. Lost all res. just paid for fathersday boost pack.

#

someone in AOD must be hacking servers as I cant see how they know to hit you exactly when your shield goes down?

#

in fact phone notification came in 15 mins after the attacks

#

guys in the alliance are saying everyones using scottys workshop

#

why are you allowing this to continue if the game is flawed in this way

#

I've paid £££ in boost packs and others are cheating

#

😡

native oyster
#

@stoic marlin Scotty's Workshop no longer exists.

Support can be contacted through various means.

In-Game:
1) Select your commander's badge in the top-left corner of your screen.
2) Select 'Settings'.
3) Select 'Help/FAQ'.
4) Select 'Lost Progress & Contacting Support'.
5) Select 'Contacting Support & Reporting Bugs'.
That article will describe the neccesary details and remaining steps for you in order to create a ticket.

Web-browser:
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=web&contact=1

E-mail:
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

stoic marlin
#

cheers

#

but it did exist and I wonder how much innocent platyers have lost while others benefit

#

unlevel playing field, now its been exposed the game feels like a complete sham

#

almost extorting money with false promises

native oyster
#

Hello. Another mission done . 10 level 23 destroyed...reward of tritanium not received ...40000 ...its the second mission with tritanium not received. Could you comment please?

#

@native oyster Customer Support can check the logs for you to see what happened. Details on how to contact them are just a tiny scroll up.

#

Ive done a contact in game

#

@native oyster thanks for answer but ive done a contact in game with no answer

#

@native oyster When did you contact support?

arctic lion
#

@vagrant cosmos if you get someone to attack your station you should be able to then move it.
Stupid I know but only workaround we found as an alliance for that issue

vagrant cosmos
#

Just FYI scopely has a standard response of “we are looking into it but can not guarantee resource reimbursement” no matter how hard you fight or how nasty or nice you get with them. It’s the worst customer service experiences I have ever had. @arctic lion thanks, I’ll get a friend to try that for me when my shield drops.

native oyster
#

@native oyster @native oyster

#

?

#

@native oyster today

#

Response times can be up to 5 business days, not including weekends or holidays.

harsh trail
#

@Just4TheHailbut what ticket do you mean?

dusky cobalt
#

BLACK SCREEN OF DEATH.

golden ridge
autumn socket
#

@native oyster I'm on 5 business days (+2 for the weekend)

native oyster
#

@autumn socket If you've not been answered in-game for example, I'd advise reaching out via an alternative method described above.

autumn socket
#

I've spoken with fozzy and his raised it for me. Just keep looking to see when they finally get back to me about it

native oyster
#

What's the issue about, roughly?

autumn socket
#

Was 2 one about a player implying I was a sex offender and the other about a possible new glitch planet

native oyster
#

That sounds like something Fuzzy would be all over; false accusations have no place here. You're free to PM Fuzzy to check if there's an update on the matter.
As for the new glitch planet, I do see some reports of those internally and that's an issue the devs add to a long list so don't expect updates on that any time soon.

autumn socket
#

@native oyster I only expect this will be investigated and the ticket closed lol

wary shadow
#

#NerfHarrison!! no other game I’ve played has let a game breaking ability live for so long without either removing it or changing it @ivory vortex

woeful lotus
#

hi, when you attack my base not visible ships

dusky cobalt
#

BLACK SCREEN OF DEATH. FIX this shi.....!

mighty panther
#

restart ?

#

and actually, in this case, I think they are waiting for a fix

native oyster
#

I can not relocate base, get evrytime same error message

#

Please fixe this problem, thank you

pure berry
quartz patrol
#

Was your base attacked before this error?

#

@native oyster @pure berry

pure berry
#

yes

#

@native oyster I ported to system for raiding, then my station was attacked and my ships got stuck in the battle. the ships are back to normal now (after restart) but I can't port my station

quartz patrol
#

@pure berry I wrote you a pm

pure berry
#

@quartz patrol you got pm

native oyster
#

My station was indeed attacked before this error, while i was raiding a base

queen cipher
#

@pure berry you must get destroyed you ship first to show up repairs

#

Station not ship XD

#

Stucked repair popup

pure berry
#

@queen cipher I may try this, even if I was able to repair my station...

heady stag
#

My ship found to be destroyed after the battle vs. mission npc, however, according to the battle log it has 21k hull and 6.7k shields remaining (about 20% of hitpoints). Looks like a bug since ship shouldn't be destroyed in this case or?

floral mirage
#

was vemut your captain?

native rain
#

so what to do to be able to relocate again?

floral mirage
#

@native rain you get relocation tokes you have a few choices 1. buy 1 every 24hrs in alliance store 2. kill elite separatists 3. kill lvl 25 or higher hostiles

#
  1. buy station packs
native rain
#

I’m talking about the bug mentioned previously

floral mirage
#

ah repair your station, if you dont get the repair option log out clear the app cache and log in and see if the repair option is available

#

if it still not there ask someone to hit your base with a strong enough ship to cause hull damage to your station

#

you should then get the repair option

#

the bug is where your station hull has less than 0.1% damage

#

so it doesnt trigger the repair option

#

i had that once, i got a high level player to hit my station then i got the repair option as he smashed one of my station guns which let me repair

#

just undock your ships then let the player hit your base once and you will get the repair timer show up

unreal pilot
#

Stations are efectively immune from attack now. Once you make the initial hit, all subsequent attacks cause no damage to the attacker and you acquire no cargo from the station. This was tested with multiple people at multiple stations with multiple different ships, no one could take any cargo and no one took any damage.

#

@ivory vortex

#

It seems to trigger when 2 people trigger a base attack at the same time and remains bugged from that point on.

#

It also seems to happen when just one person is attacking but you can sometimes get a few loads before the bug hits.

#

Also when hostile hunting ships can tend to get stuck in combat for extended periods of time making it impossible to move or recall them.

past bone
#

@ivory vortex still getting the bug that does not allow my miner to attack a base after it has been cracked. Swapped Horizon out for Kumari and same result (all ship slot a). Only now, I can't hit the base with my Legionary (ship slot c).

hearty agate
#

Is T’Laan’s captain maneuver broken? I am not seeing any increase in ship XP from killing hostiles when she is captain. I have her leveled to where she should be granting +25% XP, but I see no difference from when she is not captain.

verbal bobcat
#

@hearty agate Yes broken. No XP boost.

jolly edge
glass prairie
#

I can’t move my@base. Very frustrating

plush epoch
#

This seems to be a common bug, scopely fix gme breaking bugs please, ui can come later

grand bridge
#

Every time I come on to the game a mission pops up and I have to go all the way through its pages to the end before I can play the game. Very annoying, please fix it

woeful lotus
#

Hey, how many times do I have to ask the administrators a question to get an answer?

#

I repeat my question. Why can't you see the punches attacking my base?

golden folio
#

<@&509690795536941056> <@&509691205798592532> still the error continues for relocation

stoic stratus
#

2 bugs. The first is i cannot donate the 10 million dilithium to move to complere the "Not Enough Time" Mission.

#

The second is i still have 70 MAY Elite Daily Reward Chips but they are not working. The June ones are.

#

Please help.......I am not very good with Discord just started using.

scarlet vector
#

The 10M dilithium for the mission I believe is a known issue they are working on, the other one I would send in a support ticket @stoic stratus

remote ingot
heady stag
vivid bronze
#

@remote ingot Was the ship on your station, in the first screen shot? Ships get buffs from research when they're docked = the power is a bit higher than when they are flying or fighting

acoustic aurora
#

What is the issue going on with ship repairs. States cost is 45k tritanium then you get the message not enough resources until had 47,685 tritanium and it took 47k. My entire alliance is asking about this.

native oyster
#

@acoustic aurora The client is under-estimating the repair cost/time by roughly ~1% from the actual time/rss cost that it should be.
At least it is consistent in doing so; so you can expect each repair to be off by the same amount each time.
This is a visual glitch and apparently it's extremely hard to find and fix.

elder violet
#

When will we able to enter Zhang without the game crashing?

clever kernel
#

I selected federation at lvl 22 and I keep getting messages about joining Kingon empire every time I log on.

mighty panther
#

@clever kernel thats another bug, showing you the last mission dialog every time upon login

stark yacht
#

I would like to know about a fix on the Zhang issue as well. Sent the issue about Zhang to support over a month and a half ago and still no fix on that. Just a reply that its been passed to tech.

tacit cliff
#

<@&509691205798592532> I've been asking for a solution for months. My alliance has a "ghost" member who left and joined another alliance, but they are still listed as a member of our alliance and can not rejoin, and can not be kicked. As we are a full top 3 alliance we could really use the spot. It seems like it should be a simple dev fix of removing the player, but the only progress I was told was that we would see when it is addressed in one of the patches. That was at the beginning of May, and the tickets in game date back to beginning of April or sooner. Please fix this!!!

mighty panther
#

sounds familiar

#

in order to fix your issue, they need to find out whats wrong

#

and with all those issues they still need to figure out, it could still take a while

tacit cliff
#

In the meantime can they not offer support to the affected parties, such as in this case just leveling the alliance to "give" us the spot back?

mighty panther
#

your issue has a low occurance, thus has low priority over other issues that affect more players

#

you are probably the second occurance I hear about, I know another mod is working on a similar issue in regards to 3 members in the same state

tacit cliff
#

I've seldom encountered a game with so many pay to play players that has so many bugs that are so slowly addressed..

#

Speaking of, any reason they haven't disabled Vemets captain ability until its fixed? I've personally made the mistake of attacking with him at captain twice getting stuck on the stations and unable to use my ship or move stations until its been addressed by support which takes hours.

candid ravine
#

Vaults for many have not been working properly for at least 6 weeks. Emails to Scopely haven’t been helpful. Especially sad for players who have spent $20 on the double the protection research pack. But really sad for everybody. Please finally fix and compensate ASAP. Also, base attack notifications continue not to work for some players.

mighty panther
#

@tacit cliff if you know, why you keep trying ? 😛

winter basin
#

This game has serious issues. It is not giving all the materials that I have won in battles. I have been shorted time after time esp. Ship parts and blue prints. This last series of battles I was shown to have won 9 survey parts and only one part shows up in my material list. This is a serious issue for advancement in the game.

sour pumice
#

New notification system still delayed.. 2:06am got a notification of 10 minute bubble, into game by 2:08am. Attack had been taking place for probably 30+ minutes (couldn't tell, has been hit so many times the new "expanded" log had rolled). To ice the cake, the entire incident was the result of an 8 hr shield terminating roughly 3 hrs in. With all ships at base, no miners out.

mighty panther
#

@sour pumice let's just say I turned them off and still receive them 😛

sour pumice
#

Just makin' sure it gets back on the bug list, lol. As long as they can't get my gas, ore, or crystal I'm good.

misty tiger
#

I have an error where I can’t move station despite the fact that it’s repaired and all ships are in dock and accounted for. Been like this since Friday or Saturday night. Support couldn’t fix the issue and passed it up the chain but I still don’t have resolution. Any help would be appreciated.

#

@ivory vortex

#

@rugged carbon

#

@native oyster

native oyster
#

@misty tiger

We've had several reports that the following will resolve your issues:

  1. Please arrange for another player to destroy your base completely. ( Ships don't have to be included )
  2. Then completely repair it.
  3. This should update the 'current state' of your base, allowing you to move again.
plush epoch
#

Picard telling Picard how to fix it

tacit cliff
#

@mighty panther mistakingly left him at captain after sending him out to augment space to suicide a bounty hunter then mine in peace.

#

shouldn't really matter though, as scopely gets daily pings about this issue but doesn't fix it 🤷

#

the second strongest player on our server was stuck for several days after making the same mistake

misty tiger
#

@native oyster So the fix is blow up my station all the way then spend more RSS to fix it. Surely there is another way that corrects this.

native oyster
#

@misty tiger its not ideal but it's a workaround that's helped a lot of people not have to wait on the devs to come up with a script to fix it. you can minimise the cost by moving your ships out and have someone hit your base with a warship, once you repair you should be able to move again, the alternative is to play the waiting game

misty tiger
#

In my best Scotty voice “This Jury-rigging won’t last for long Captain!” Thanks @native oyster

fierce lagoon
#

Now even customer support is buggy lol

#

Reported a problem and got a reply to a different problem I reported last week

#

Had closed that convo long time ago because support fed the bs line they had passed it along and could do jack squat to help resolve it

#

The other line is spend money and we will help you

#

Tell me why I would waste my money on a game that is more buggy than my house...?

dusky cobalt
#

BLACK SCREEN OF DEATH.

mint aspen
#

AC and GC chats are bleeding into each other,

#

Why

heady stag
#

Again, ship destroyed while has 19k hull remaining and NPC name doesn't seem to be correct

mint aspen
#

My envoys won't attack a base WHY

trim socket
#

its almost empty get the last with a warship stupid bug

lilac yoke
#

There seems to be a new-ish mining node bug. Node looks unoccupied but when you go there you can't mine. Then, sometimes, it shows a person is there, but they aren't.

#

Says I can mine, not Attack, but when it goes there, nothing happens. The people there are not mining either. The counter is not going down.

noble moss
#

Thanks, @lilac yoke - will let the dev team know

jolly edge
plush epoch
#

Yeah, it's glitched

plush epoch
#

@lapis kindle nice mission, I'll take the fed credits anytime

lapis kindle
#

i agree, but its a klingon mission lol

plush epoch
#

Shhh.......

#

Fed credits are better, you can get a enterprise, or a Saladin with them

unkempt solstice
prisma panther
#

After first ship attacks there is hull damage. When second ship attacks, the shield is slowly regenerating but the hull is completely repaired. The hull should remain damaged.

#

Just as it is with the separatists

#

All mission ship that you battle are this way. Which means I'll never destroy a ship of 2M power.

patent mountain
#

What use is having vaults that don't do shit. Literally drained to 0 in three hits by a heavyweight player. It's bullshit and not at all the way the mechanic should work.

prisma panther
#

True. I was left with 0 dilithium and couldn't repair ships

ashen sequoia
wide pewter
#

No push notification the base attack!!! My base is tieft!

dense raven
#

Having issues relocating my base. Fully repaired, all ships docked, have relocation token but it fails to relocate me. Getting some msg about unable to at this time.

#

But everything should be good

prisma panther
#

Their answer to my question.

#

Doesn't make sense when they give you ships over 2M power to kill

halcyon mountain
#

I got notification 20min after i got attacked

grave vessel
regal rapids
#

@native oyster Completely destroying the base's hull did not work for our server (#23). What DID work was a partial hit, where a little bit of damage to the base occurred (I used a Jelly to attack a level 25 base). The player then recalled his ships and repaired his base and was able to relocate only then.

unkempt solstice
#

Anyone else getting double sound attacks while attacking a hostile? I am using an iPad Air 2

dusky cobalt
#

BLACK SCREEN OF DEATH.

gritty cloud
#

When raiding bases yesterday evening I had the envoy glitch from the second attach onwards .. it would sit for 6 secs and then come away with nothing .. other ships worked for a while then they too had the same problem ...

#

Clear locLisation and reload did not resolve

unkempt solstice
#

1,300,000 Parsteel Warehouse (24)
700,000 Parsteel Vault (24)
80,500 Parsteel Generator A (25)
67,500 Parsteel Generator B,C,D (24)

Total: 2,283,000 vs. 1,950,000 I have now

native oyster
#

@gritty cloud There's currently no known solution to this issue.

What you're referring to is the 'ship cargo bug' or 'envoy bug' as it's more commonly known.
This requires of the attacker that they can fill their entire cargo for the attack to continue.
When you can no longer attack it with envoys, you can use fortunates and other lower cargo ships until they stop working as well.

This is not an issue that can be fixed manually on a per player basis - but will require an actual client update or server-side patch instead.
It seems random as for which bases are affected but could be a research/building-bug or combination of the two that is at fault.
This still requires further investigation and therefor more information is being gathered.

Please send any evidence to @harsh bough - 🐮's making a case to present to Scopely to show that this is an exceedingly growing problem.

tough junco
#

Been a bug for what.....4 weeks now and they are still gathering information and investigating??

native oyster
#

@tough junco It's actually been a bug for about 4 months from the top of my head - at least from when it has been acknowledged as one. Still, the cause hasn't been pinpointed.

gritty cloud
#

@native oyster .. essays with details sent to @harsh bough as requested

#

The issue arose for me a couple of days ago but went ‘solid’yesterday evening

native oyster
#

Cheers, much appreciated. I too have made video's and gathered many screenshots to press this issue. I hate it with a passion.

jagged pecan
autumn socket
#

@tough junco first had the glitch myself in Janurary was told by support no problem with base raiding back then when it was reported

native oyster
#

@jagged pecan Is this a persistent issue or can it be resolved by restarting the game?

jagged pecan
#

@native oyster i restarted the game and the device before posting. Still goin on, but its not all the time...

native oyster
#

@jagged pecan Alright, I'll forward it. What device/OS are you using?

jagged pecan
#

iphone X. Hold on, now its working...

#

@native oyster

#

well its working now. Ill repost it if it comes again. Thk @native oyster

uneven jay
#

@prisma panther the CS answer is BS, you need to 1. use better crew, 2. use triangle, 3. use more than one ship quickly after each other before the shield regenerate, and yes if your strongest ship is 500K then you won't be able to kill a 2M mission NPC...

native oyster
#

@jagged pecan I've forwarded it regardless, I've labelled it as frequent rather than persistent.

jagged pecan
#

@native oyster oki! ive just noticed that i switch to wifi from 4G (even if 4G was good quality)? perhaps...

prisma panther
uneven jay
#

yep, they allow you to pick up missions way too early for you to complete them 😃

jagged pecan
#

yes, and also warp range of north star could false a lil bit things

uneven jay
#

well I have missions that needs warp 40 which I picked up around level 20, guess what, I'm level 27 and I still don't have warp 40 😄

prisma panther
#

I don't think the missions are too early. They still need to be adjusted

jagged pecan
#

yes, a lot. Have you been to sol and Kronos @uneven jay ?😂 . I mean with my 200k north star i could get to warp 39 systems, where mission there ask you to kill 500k or more hostiles in a lvl 39 system, where kumari couldnt go (and probably wont win anayway).

uneven jay
#

well rn the only real option is for them to lower the targets if they want to "fix" it

prisma panther
#

I still have missions from when I was lvl 20. I can't complete which are prerequisites to other missions.

uneven jay
#

@jagged pecan yeah I've been to Kronos to complete a mission, can't get to Sol

#

same here with my NS...

#

my Kumari got warp 28

#

gonna try and get a D3 in the event...

prisma panther
#

I'm still having to use cadet scotty to reach systems

jagged pecan
#

oh yes, i havnt seen it, but you need warp 40 to get to sol and only 38 do get to Kronos...i havnt check warp range of kronos as long as i was sure that will be the same for sol 😂 so im gonna go to Kronos!

#

@prisma panther : to get to warp lvl 39, im using nstar and cadet scotty

uneven jay
#

@prisma panther Carraya only needs warp 27 😉

#

I would imagine a T6 sally has more than that?

jagged pecan
#

(funny that everybody seems focused on game mission since there is no real event at the moment)

uneven jay
#

yeah, I've been playing farmville the last couple of days cause there's nothing better to do

jagged pecan
#

and i ve made a visit yesterday on the itunes store, to check new game...

uneven jay
#

so now I have enough data to get me through to ally in 5 days, and enough ore/gas for like 2 weeks

jagged pecan
#

me too for G3 materials. im mining decodated atm

prisma panther
#

People want a more mission oriented game instead of always PvP.

uneven jay
#

well I've complete some Romulan missions... now I need to grind down Rom rep to be leveled with Fed again 😹

jagged pecan
#

i knonw, you need UC ore 😂 i ve make the same, it released my fed rep by 200k

uneven jay
#

200K? which mission is that?

#

I get one with like 3 rares and 20 UC for about 10K negative rep

#

I had to donate 10M steel for it... 🤦

jagged pecan
#

cant tell, i was around 1.1millions and now im 900k. but i ve made lot of klingons mission too

olive gorge
#

It the same with the mission "Home Soil". Start the Mission in Vulcan, a level 23 system with a warp range of 26, but the final segment is to visit SOlL warp range 40. The difference between the two are massive and not reasonable.

uneven jay
#

Vulcan is lower than warp 26

#

it's warp 17

jagged pecan
uneven jay
#

so you can pick up the mission easily by around level 14-15 but not complete until 28 or so

jagged pecan
#

this last one you ll have to destroy a 900k ship, so -96k fed rep isnt for today

uneven jay
#

lol

#

I have one with 600K ship I'm not even going to attempt at doing

#

652K interceptor...

jagged pecan
#

ok, i m gonna take me a coffee. See you!

waxen tangle
#

My shield was up with 10 mins left on it but still got attacked and lost rss

native oyster
#

what a nice bad guy

#

@dusky cobalt what are you doing when you get the BSOD?

dusky cobalt
#

@native oyster Anything that switches screens, but mostly when clicking LOCATE for a ship so I can send another ship to the same location

#

Only because we're forced to mine a lot, so it happens more then

placid arrow
#

@dusky cobalt @dusky cobalt

dusky cobalt
#

If you pay attention to your screen that looks like this, after it says PREPARING, it'll change to ACTIVATING, and then the screen changes. It never gets to ACTIVATING.

placid arrow
#

We're is the link to dfa

dusky cobalt
#

It's intermittently happening. Maybe a 1 in 20 chance or so, but can happen multiple times a day, sometimes at critical times

native oyster
#

What os?

#

When was last update

sour pumice
#

Happens to me on Android phone and also on Bluestacks. Happens to my team members that use iOS. I assumed this was a known issue, it's been reported here enough.

#

Just to get it out there... there is a multiplatform bug where the game randomly hangs when 1) switching screens or 2) opening panels.

errant ermine
#

Why did I get a message after the attack of my station and not when the attack is? How should I defend my station like this?!

native oyster
#

How about having par protection of over 700k and losing 2-300k of it in a raid when you only have 500kmto start with

burnt tide
#

My station is stuck and is unable to relocate despite being fully repaired, all ships repaired and doc

spark niche
ionic salmon
#

On the screen where you review an individual officer’s statistics, the Promote tab should give details of their Officer ability strength if they upgrade. It is rarely present and just states the current Officer Ability strength/percentage. Therefore I can’t make an informed decision about whether to upgrade or not.

stoic oar
#

I have a ship hanging in combat, too. Seconds at 30.40. Sometimes he has time to attack the killers

raw fossil
#

During All Events and game play we accumulate tokens for ships to be built... why cant we get the same but too UPGRADE the ships we already use. Rather then tokens for ships that are of no use to US at the level of play that We are at.???

bright vapor
#

I constantly have to restart the game to see new alliance help requests. Samsung Galaxy S9+

torn gazelle
#

Now, after i updated on the iPhone XR i also get the issue on it

#

This tends to get on my nerves. Especially when i think on the amounts i spent on this game... but can we still talk about something enjoyable

fossil hinge
#

@torn gazelle has no longer access to this chanel can I know why ?

modest ravine
#

After I updated STFC, which was today, ...not long ago I was talking in the game GC/AC/PC...my mediapad all of the sudden shut down. Before this update everything, at all times was fine but now the mediapad just shuts down whenever I try to type in any messenger. Whether that is in the game, FB Messenger, Discord...it does not matter. The Mediapad shutsdown and restarts itself on its own.
Is it possible it can be a bug in STFC that is causing the crashing?

little anvil
plush epoch
#

@little anvil the 10 of the 11 came from grade 3 ship research, so they won't come back after unlocking the Kumari (think the unlock Kumari gives you 50 of the 60 bps) and the other 10 come from the unlock grade 1 research, the other 2 you probably got dropped from pve chests

wide salmon
#

New error at the station. Resource protection is not working. Without research the steel protection is 540k but after the attack I only had 300k

uncut basalt
#

I have the station relocation bug Cannot relocate station due to state of station.........

native oyster
#

@uncut basalt We've had several reports that the following will resolve your issues:
1) Please arrange for another player to destroy your base completely. ( Ships don't have to be included )
2) Then completely repair it.
3) This should update the 'current state' of your base, allowing you to move again.

uncut basalt
#

Told to update app reboot iOS none works to fix station error

#

Thanks I’ll clean out Resources and try that

native raven
#

Anyone else having the issue where a whole system gets spinning nodes for some amount of time?

solemn geyser
#

Anyone having issues getting Ship XP? I've done a hundred missions and made lots of hostile kills this month and still have not gotten any XP for my ships?

vagrant cosmos
#

@wide salmon it only protects if you've collected it from your generators. If it is sitting in generators, it's fair game for harvest

wide salmon
#

@vagrant cosmos there you are wrong, as you can see, the content of the generators is untouched. even with the content of the generators, resource protection is greater than the resources available. Example: 300k rest after the attack + about 150 stolen + (4 * 64k) from the generators = 706k. the resource protection is 540k through the vault + 54% research = 831600 so no rest of 300 can be left!

vagrant cosmos
#

I haven't been raided in about 4 months because of shields so I honestly haven't paid that much attention

wide salmon
#

at Tritanium and Dilithium this calculation works. just the steel is bugged.

frozen wraith
#

Excuse me, this is fine?

honest sage
#

@solemn geyser check if you need to tier up your ship

wide salmon
#

@frozen wraith yes it ist the current bug that the Staion is only with 50% of thier Strenght in fights.

jagged pecan
native oyster
#

@jagged pecan It's forwarded internally, still. 😉

honest sage
#

See my auto shield didn't activate!!!!!!!!

jagged pecan
#

@native oyster : ty. it appears again. ive made the update yesterday that may come from that. apparently we are severall players having the same issue

lapis kindle
#

@honest sage there is a 10 minute gap between the first and second entries. That's your 10 minute shield activating

native oyster
#

@jagged pecan Can you PM me the devices people are using that have this issue?

honest sage
#

@lapis kindle but after that?

languid creek
#

Second base tonite. Looks broken at scanner, but have strenght when attacked

lapis kindle
#

@honest sage what do you mean after that? You only get 1 per 2 hr window

honest sage
#

@lapis kindle thanks I didn't know that. So i got destroyed by someone playing the system.

lapis kindle
#

You got destroyed by someone playing as intended yes

cloud basin
#

🤦

plush epoch
#

Lol

trim socket
#

second event is not showing.. it show up if you score in it anyone knows whats running now?

wide pewter
#

Attack my ship! 11 minut later come the push notification is Attacking! This is normal?

gusty oyster
#

Going on week 2 with multiple tickets on this issue

#

Loyalty tokens are really fun to earn now...

lapis kindle
#

@gusty oyster what research or structure did you finish to do that?

uncut basalt
#

Station relocation bug “cannot relocate in current state” reported to support they have no idea when it will be fixed.

gusty oyster
#

I am wondering if a ship repaired between, but I finished 2 level 28 turrets which itself is far over 500 power. @lapis kindle . I actually finished a research since ( fortified romulans ) since that shot, yet still no power creep.

lapis kindle
#

@gusty oyster defense turrets haven't counted for power creep since December =/ the research definitely should have thought

solemn geyser
#

@honest sage my ships are tiered up but need to level up. Cant level up without XP and I'm just not getting XP with any missions or PVE kills

gusty oyster
#

Interesting. Turrets are the definition of power (IMO), more than a parsteel generator. Is that intentional by the devs @lapis kindle ?

lapis kindle
#

They've maintained that it's intended since they changed it