#👾-bug-reporting
1 messages · Page 337 of 1
Can someone please fix the “dummy objective” “test mission” keeps popping up and crashing my game. Apparently a lot of players have the same bug. Been a problem for weeks
I have exactly the same here, since I clicked on a mission deep far in the neutral zone
@naive mirage @modern orbit In-game support should be able to take care of that for you! 👍
@gray bluff will escalate thankyou
Next time tho, please ask for a mod and pm your player ID. Thankyou. 😊😊
Why are the names like this? <@&509691205798592532>
Visual glitch. Latency issue. @native oyster
Ahhhh I thought it was weird. Thank you @dusk yoke
😊😊
Here's a bug... finished a "kill operative" mission with my Kehra. Battle log says I won with 74 hull left, but ship is showing as destroyed and needs repair (and almost 2 hours).
@dusk folio yep, will do. Removed it cos your player ID was shown
@dusk yoke thank you for being smarter than me!
More than 2 months did not get a single shard for her. Maybe drop rate is made accidently 0? Could you please check?
In a surprise to nobody, Vemet's Feel the Heat sometimes doesn't work when it's supposed to. Vemet only proc'd Feel the Heat 2 times, in Round 3 and 6, despite burning being up for every round 3-6. (Possibly not in Round 5 due to the well known Scopely-doesn't-care-about-Nero bug)
Maybe round 5 Vemet didn't proc because Nero/burning is broken, but Burning was applied at the end of Round 3 so Vemet SHOULD have proc'd in Round 4 at the very least, but didn't.
@rustic stump it's not vemet, it's nero, if he burns 2 rounds after each other the 2nd one doesn't count...
Ah, that explains it.
Thanks @uneven jay. Hopefully one day Scopely decides to spend some time fixing broken officers...
Lol hopefully
I won't hold my breath, I like living. 
Repair costs are wrong. My repairs are costing more than advertised. I didn't notice it until I had to use lat to make repairs. It spends the lat, gives me enough resources to do the repairs according to what is displayed, but says I'm still short. Only after collecting additional resources am I able to repair, and the amount spent exceeds what is advertised.
@ivory vortex are ye ever going to fix the bugged bases issue where they are immune to attacks?
Im getting extremely sick of getting glitches in this game. had my base attacked and unable to log in to shield due to your glitches ....base was drained.......then later i was online yesterday with no notifications when my shield drpped and was drained while i was playing, (no i didnt attack another player) filed tickets and get no other response than.......we know about the issue and working on it or we have corrected the issue enjoy your game however no responsibility for your issues is ever taken
8th person on our server who had a shield drop. And battle log deleted
(Shield drop, as in it was activated and dropped in the middle of it)
10 minute shield wouldn't activate because the last person had an 8 hour activated already.
What?
I can't relocate my base to any of the planets in Deneva even though there are empty slots and I have relocate tokens. It keeps telling me there are no empty slots.
@patent tide @zinc gulch that was changed to 2 hours recently, so his shield should have triggered.
When you activate an 8 hour shield, you have the 8 hour shield. The 8 hour shield went down after 90 minutes. Without attacks on any enemies.
@winter shoal i think sheep and i are talking about 2 different things. He posted just before i did
Daily Goal snafu. All items finished but not enough points for the final reward.
Did you buy the daily completion pack today? Its only $99.99. Same low price as every other day! 😆
The 10 minute shield expired on my base after initial hit in 2 minutes. I logged in to bubble up and my station was already totally hit, time stamping about 25 minutes before the warning. Plus, my ships were destroyed even though there wasn't a combat log showing it. Just station.
Can't connect or stay connected
During one of the current events, I attempted to move to a different system to avoid being destroyed by an NPC. No matter what system I selected or when I tried to recall my ship, it wouldn't work and told me warp path invalid. Then my ship got destroyed because I couldn't leave even after a restart
Yea the dailies reset at 12 am EST
I hate this piece of sh..... game. So many bugs get created for each one they claim is fixed but manage to fu... up even more. Complete inept developers who are just greedy for money. Fix this BS bug where the dailies are NOT COUNTING DOWN. Glad I made a decision not to pay a damn dime anymore.
???
Had the same issues today... Counter for the daily reset doesn't work, had to restart the app... Notification for dailies stands at 5 since 2 month...
<@&509691205798592532> my ships been stuck in combat mode for more than 24hrs, with no response to ingame support ticket. What gives?! Can someone help fix please? 🙏🙏🙏 My username is the same in game
@mystic berry Please allow for at least 2-3 work days for support to act on your ticket.
Dailies aren’t working. Hit five of the ten hostiles needed and only two registered. Mined 1100+ of my 17k and none registered. Hit the hostiles a while ago so if it is a “lag” it’s a very very slow one.
@native oyster 3 days?!? I’ve spent enough cash on this game to outright buy a new car. You’d think someone can unstick my ship. In 3 days i can find a new game to play and spend my money on
@native oyster it's a surprise store, your never getting what you expect 😁
there is more
for a brief 20 seconds I couldn't find my ship
I think I was in a black hole
sleeping
@mystic berry I'm sorry but any purchases made within the game do not affect your ticket times as for support therefor the amount doesn't matter either.
I've stated to allow for at least up to 2 to 3 work days, I'm not saying it will take 3 days for your ticket to be resolved.
This could be both sooner or later.
@native oyster I'm pretty confident that the in-game support will be able to undo this if this is the first time you're having this issue.
@native oyster you kno what would really help support times?! Not requiring everyone to go to them so often. Game updates claim to fix bugs but only introduce newer, worse bugs.
@native oyster sorry.. just frustrated i cant play rn... and that im missing out on event rewards, etc.
@mystic berry It's alright. I've been there. I really hope it's far sooner - but it's out of our control.
I was able to refine grade 3 when my ops went to level 20 not the refinery
Then my refinery go down a level
Can't answer on that sorry
Is there a up date going on now ? I cant log on ?
No update. The game has been glitchy all night
From My parsteel mines mines I collected full 43k, 43k, 43k, it was full from 2 days, and now I only got 15k, 15k ,15k
Wtf is this?
Happened 3rd time today, so reporting here
Is your base being attacked? They will also steal from generators
Not attacked since a week
They were all full with 43k each from 2 days
I should get 129k , but I got around 49k
FK scopely
Weird, you could try support. Either that or getting someone to kick you in the nuts - same result.
Set a ship to mine ore in Nabok and it decided it would rather fly from Nabok to Ifrea-3...it was blown up by a bounty hunter while it was still in warp...
👍
All events completed but still have 1 item to collect (?)
Bones (Blue - rare) Captain ability does not work despite having text in the battle log saying it is triggered. To prove I performed two tests using Vahklas vs level 18 Pakled Thieves. In each test, I started with Bones as captain and swapped him out for Livis in the 2nd run because they have close to same strength for me. The abilities of Livis are only for Battleships so he makes a great neutral party to compare for Bones ability working or not. Results of each test are as follows:
Gonzales +15% to Crit damage vs. Hostiles
Shev +10% to Energy damage vs. Hostiles
With Bones (At=44, Df=98, Hth=121, Str=526) vs lv 18 Pakled Thief (no change to stats above mentioned)
Vahklas deals to target
#1: 8528, 8223 damage in 2 hits
#2: 14811 (crit), 8275
#3: 8572, 8255
Avg regular hit = 8370.6
Replace Bones with Livis (At=22, Df=33, Hth=209, Str= 528) provides no benifits unless in Battleship
#1: 8339, 14804 (crit)
#2: 14782 (crit), 8531
#3: 8281, 8512
Avg regular hit = 8415.75
Conclusion, Bones (Blue) does nothing to the combat abilities of other officers.
Test 2 with Bones using
Uhura (Blue) to give synergy to bones (now +35%) and increase Accurasy by 40%
Instructor Spoc (Common) for +15% to Deflection, Armor and Dodge
Attacks with Vahklas vs. lv 18 Pakled Thief
#1: 7359, 7418
#2: 7288, 7342
#3: 7503, 7618
Avg regular hit = 7421.3
Replace Bones with Livis (no synergy)
#1: 7278, 7760
#2: 7668, 7385
#3: 7779, 7594
Avg regular hit = 7577.3
Conclusion, Bones (Blue) does nothing to the combat abilities of other officers.
@slow flax a single test run doesn't prove anything, the sample size is too small as damage has a min/max values
check out #545958089078341632 there was a discussion today about how Bones ability improves Morale chances for Kirk
hi. i have a problem with mission the price of unity. at the end when i try to click on k'thak ship the game closes
Warped in early and was had this screen shutter. iPhone 6SE
I can't repair my ship
I think i know where my ship is....
@runic moth Currently missions aren't properly assigned to certain OPS levels / Player power. This is something they hope to address in the future. At least you have a clear goal to work up to! 👍
@native oyster they're put into systems with levels next to them, your supposed to be around that level to do the missions in those systems
Theres plenty of actual bugs to complain about. I dont think "I cant complete the mission" qualifies as a bug
nice bug again: Error "You don´t have enught ressources to complete this action" i try to repair my ship an i have more ressources as i need for that. -> restart; clear cache; swicht device nothing helps.. any idea´s ?
@plush epoch Yes, that's quite right but that still means that warp-range is the defining factor as for what missions people can obtain which isn't what it should be. Proper 'gating' would simply show either a level or power requirement for a mission.
@true ore It isn't but I can understand that this player might've thought so. Besides, other than #🤝-help-each-other there isn't a proper 'support' channel so it's fine. :D
@wide salmon There's an issue that causes the estimated repair cost and time to be roughly 1% lower than actually required. This might be what you're having difficulties with. Please try and gather more than sufficient resources and see if that allows you to repair.
There are some nice bugs but most aren't beneficial for us
This aren't bugs, it's special made to let us pay more, don't believe anymore in the "bugs" fake news
the only thing that makes you pay more is your impatience
don't blame your will to spend thousands of bucks on the game to be a fault of the game
it still remains YOUR choice to invest or not, noone is forcing you except, as said, your impatience to attempt to advance quicker
I don't spend a cent but is very suspicious that the so called "bugs" don't get fixed
Like that bubbel drop before time or that bounty hunter kill you (since last update for me) when you still in warp and minuutes away
maybe it's one of the top priorities at the moment to investigate what exactly is wrong with it ?
the mining issues for example exist since official beta stage, and have been fixed only recently
I already have a long public list of things that need to get fixed myself, based on the reports from the first months I've been here
trust me, I don't wanna see the entire list present in THEIRS
What is this crap? Sorry our system is broken, but we're not going to do anything to compensate you for the millions of resources you lost.
thats a default reply, seen it before
if you would take a look at the TOS (https://scopeley.com/tos) you'd see that there are no rights to demand a refund, be it in game or elsewhere, your customer laws might apply otherwise, but thats only for the store
Yes, but reimbursement for losses sustained because of a bug should be standard practice, especially when you can lose 10M resources in 5 minutes.
All because the auto shield didn't deploy right after my regular shield dropped while I was giving the cats water...
Scopely is looting people, rather then Fixing major bugs, fixes useless bugs and give visual changes updates
Here is what happened , my parsteel mines were full from 2 days, now when I collected them I must get 43k each from 3 mines, total 129k , but I only get 15k from each, my storage was around 69k filled, while it should be more then 129k
Also I can't hit a miner on empty node, if he has already attacked once before at that node.
I lost 15k RSS due to this bug at empty mines, can't hit that ship again to get RSS back
There is an issue going on with my shields... it showing my shields up but I can still be hit and raided what is the point of shields if they don’t work? I have lost millions on rss due to this.
My auto shield never activated and lost over 60mil in rss. My base was wiped out within 4 minutes of first contact. I have screen shots to prove it. I am extremely disappointed with this game and Scopely. I have spent a lot of money and to have a bug that takes away that Investment is theft and if not resolved I will file a complaint with attorney general and FCC. This has to stop!
It's because the repair cost are higher then it show, you need more resources
I get the same bug when using speed-ups to complete a repair. The end result is appropriate but causes an error in the processing.
Thanks good to know:)
Frozen Bortas going on 4 days now.Don’t attack a base with Livis as captain because if the ship respawns due to his capt maneuver you will get frozen Bortas syndrome!
Mission won’t accept the 150 mil para donation. Click the donate button and it loops back without accepting the donation.
hahaha 150m steel
Probely not working because even the game think is stupid to donate 150 mil
So, is there a way to get my account back? Someone jacked it
well it was Scopley actually
@ivory vortex
@ivory vortex we are getting broken mining nodes again with 'ghost' ships on them. 😞
what's broken? except for the ship not showing up
Hi, my ship is stuck in enemy base
Can’t recall
Can’t move my base
Support is sulent
Still the "too late notification if base is raided" Bug... And scopely is addressing graphical things..."looks more cool" 😫😫😫😫
Silent
Vemet is the Captain- heard it happens with Vemet
Can’t do the event without my Kumari
My profile
If support reads this
Is there any official acknowledgement that the app locks up more frequently with whatever changes were introduced 2 versions back? It locked up roughly once a week prior to then, now locks up several times daily on all devices I play it on. I see the new version announcement and am wondering if it's just a new coat of paint or if there are repairs under the hood.
My Kumari got unstuck
Thank you for helping me whoever read it here from the support
I have a mission that is titled "TEST MISSION 1" with no objectives. Not sure how to get rid of it or complete it.
I use Latinum to fill in needed rss to repair my ship and it still tells me I don’t have enough rss to repair. Can someone look into it? I also have that TEST MISSION and it won’t go away
I contacted support through the game and they got rid of it for me
Thanks. I will try that.
As you can see my mission ! Circle states there is 7 things. But there is not 7 things to get in the mission lists.
My daily goals are unaccessible
Restart helped
that one is actually in the faq of the game when you check the support
oh, it got removed
it used to be at https://scopely.helpshift.com/a/star-trek-fleet-command/?p=web&s=known-issues---check-for-updates-here&f=daily-goals-locked-despite-having-reached-level-3&l=en but as said, got removed
hah! you can still access it through another p variable: https://scopely.helpshift.com/a/star-trek-fleet-command/?p=android&s=known-issues---check-for-updates-here&f=daily-goals-locked-despite-having-reached-level-3&l=en
This report is on the abilities of Arix and Kumak. Arix captain ability to cause burning seems to trigger as expected, but his bridge ability to increase armor doesn’t seem to have any effect. Kumak bridge ability is to add to armor, shield deflection and dodge when opponent is burning. Either Arix ability triggers and the ship isn’t set to burning, or the ship is burning and Kumak ability does not trigger. This determination will be found in the code review.
I have included screen shots of the battle report, all 8 rounds of the battle log, and the spreadsheet I used to check how much damage was being mitigated or absorbed by shields. Screenshots below are for others who may not wish to download the spreadsheet.
As you can see in this table, after the powered armor ability is triggered, there is no change to the percent mitigated or percent shield damage. This shows that the powered armor ability is not being applied.
@uneven jay the same ship is on two nodes, but it is invisible on one of them
@prisma reef ohh lol, sounds just like the usual bug that is "fixed"
@uneven jay yeah it has been 'fixed' 🤣
When I log in, I get Someone elses account. When they log in, they kick me out. @ivory vortex
@blazing yarrow Please contact me with everything you have.
Your regular username, PlayerID and server if you have them as well as from the account you're logging in to.
Hi
On server 15 --- something looks very wrong with [S:1135473830] Deneva. All mining nodes broken, no npc's
I have this error since 3 months already, I can’t go out of my base, I cant move it, I can’t get attack.
I caused a broken Klingon Fighter near [S:186798495 X:327 Y:-369] of server 20 and this is how I did it. The fighter was targeting ship C and I attacked it with ship A. Half a second before the attack, I recalled ship A. This used to result in completing the attack and leaving me in warp right afterward. I wanted to do this because ship A also had a fighter on his tail and really close to this encounter. Ship A went into warp, there was no combat, but the fighter got stuck. Verified he remains after restarting app so it's on the server.
I'm going to try and kill it to see if it clears.
I was successful in returning and defeating the ship so it is no longer a bugged ship.
The ship at [S:1790049115 X:-108 Y:664] in Vindematrix is still bugged though.
My course_error_17 was reported to support ingame 3 times already and they said it had been pass to the dev team because they already tried everything they can do, but I never get feedback, any idea to how to get an actual feedback and have an idea when it will be fixed ?
I
I cannot repair although I have de resources...
I gathered base generated til and it worked. The displayed repair cost is wrong. After I managed to repair I have left with 6 dilithium
I had + 7550 dil in house, the repair cost displayed was 7463.
The truth is that the repair costs are higher than showed, we geting robbed every time when we repair ships,
But don't worry scopely working to fix it 😜
@shut steeple known issue, I had the same in a similar matter, had 0 dili, needed to repair, so I bought the needed with lat, and still said not enough, then I grabbed some from the dili generators and it took a little more
@untold seal as I stated before, I think the math of the costs differs between server and client
your client does the initial math, you accept, you thus send the request, the server does it's own check, has a different cost math, sees according to its math you don't have enough, and refuses
if you would look correctly, you also see a slight diff in the eventual repair time once accepted
there are a few secs up to a few minutes diff there
Thanks for the answer
so I think some buffs (scotty (rare version), research) are not correctly taken into account
Hehe so is kind of my fault not a rip of from scopely
no it's still scopely's fault
@untold seal I'm sure it's not intentional
your only affiliation is the fact that you wasted cpu cycles on your device to come with a different number then the server
This is from begin when i start playing (December) and isn't fixed so.....
the dreaded mines caused enough headaches
lets hope its easier for them to fix this then those mine issues etc
they just need to compare the math between client and server
or just remove the math from the client, and have it send to the client when the server sends your ship home
the latter is easier, saves math on client, and ensures equality in result
Sometimes simple looking bugs are a lot more complicated then they appear. I just hope they are really working on it, not just planing to eventually work on it.
I personally call the difference the 'bug-tax'
You know that after that "cooler looks" info from today most players are scared about it, most people are tired of bug after bug and bug
I see every day how people quit play, and nothing gets fixed
I call it a scopely planed robbery
the ios instability is annoying, the rest I see as extra challenges
Bug: Why does my Daily Goals have 8 notifications...
Bug: Why do the notifications on the Ships/Officers/Factions/Items bar not add up to be correct (and constantly change...))
Bug: Ship image separated from the location of the hostile/fighter, this was a generated hostile in system with Enemy faction reputation.
@ivory vortex The glitch where your base can be drained to zero is completely unacceptable. This has happened to two alliance mates now. When they get back online there isn't any resources to even repair a ship. To add insult to injury, customer service doesn't even add the protected amount their vaults SHOULD have protected back into their game. This glitch should be priority one on the list imo. An attacking ship should receive nothing, all zeros, if base is at or under vault protected amounts
Agreed, but it's actually less than zero because they can get what's in your generators too. That shouldn't happen either.
So that's what happened. It's happened to me more than once.
yea you have to wait for your generators to resupply after being attacked. But if you have the extra rss and get down low enough to need them. they are full
seen that happen a few times
Completed the level 27 hostile mission to kill 10 hostiles and didnt get the resource rewards, only recruit rokens
@rugged carbon you recalled my ship this morning (after almost 3 days) and now its stuck again just hours later! What gives?!
@mystic berry if you have vemet on that ship especially as captain, take him off. He is the most common cause of stuck ships.
I believe hes on the bridge.. i’ll take him off whenever they release my ship. You’ve been more help then the support people! @tepid flame
@mystic berry I’ve seen many of my alliance members get stuck using vemet eapecially when hitting bases. Almost a guaranteed stuck ship with his ability. I won’t put him on a ship.
Same problem as yesterday , this morning it was ok .... but now again , nothing to see in priya , restart game helps not ,
Yadow system lev 25 il klingon area... a experience bug attacking hostiles... example... i attack a prospector... i get 150 exp... then i attack a interceptor... i get 150 exp... then i attack another interceptor... i get 450 exp... BUT... NOW IF I ATTACK ANY SHIP... i get 450 exp... THEN... if i attacked a prospector... the next attack experience will be... 150....
To make it short when you attack a ship you get the experiece of the last ship you attacked BEFORE... not the experiece of the ship you are actually attacking
@rich ocean that's what comes up on screen if you check the battle report when it comes up with xp it gives you the correct ammount
I had a 8hr shield on last night. Put it on around 9pm central time. I wake up around 3am and my base had been raided 17 times drained of my rss. Was wondering how this happens when i have a shield up. I have an alarm set for same time every night to make sure i dont get raided.
Its stuff like this that makes me want to quit. I have put alot of my money in this game and would probably spend more but not if this is going to happen.
Message support, there is a 0.000001% chance they will help, but im afraid you just have to suck it up, as if they admit there is a problem they are admitting liability
Game is very buggy, which is insane but it is what it is
@native oyster your maths would mean that your shield is still running and you have 2 more hours of possible sleep. Did you honestly set it? I’ve seen that I haven’t sometimes and have been caught out for it.
Just a thought....
<@&509690795536941056> been a month since i won 99 instead of 103, don't know why support kept telling me i got 103 but when i look at the officer tab each day after it still shown 196, even after i upgraded kirk i still had 96, even after i won 1 x shard i has 97, any help??
Getting close to 200/200 and i miss 24 atm, could had been only 20! So pls i miss my 4 epic kirk shards sooo much :((
I went after someone on a 0 node, lost. Then, was going to finish them off with a second strike, but was not allowed. It acted like the ship itself was bubbled up like a station. It just put my ship on top of theirs. Making it impossible to clear the 0 node.
This happened to me before a out a week ago.
Hi, is the in game support no longer functioning
@ivory vortex here is a zero node... I can scan and see that this guy have 1600 gas over cap... But when I attack, my ship is flying over this node and nothing happens...
@obsidian lake the correct number is supposed to be the number of shards to unlock it, so I guess it would be 100, not 103 and not 99 😄
no no
that was the second time i got over 100 shards
first time i won 101 shards and i got them all xD
lol yeah you got too much luck
but either way it should be 100 😄
so 99+101 is exactly right
haa
@mighty panther The instability is not just on iOS. It's on android on phone and on Bluestacks. On bluestacks it really sucks due to the need to kill the hung HD-Player process then restart.
bluestacks failed me, so I switched to NOX
it corrupted itself, showed some titan error and bailed out
googling NOX gives some sketchy info, something about it basically being an older version of BS potentially with some crypto mining stuff in it. I dont know for sure but I decided to not go with it.
prior to 2 STFC updates ago, I rarely had crashes and I run BS all day at work on a tired Win 7 install.. then at home on Win 10, different hardware.. and I also have it on a surface pro 3. Works similarly on all 3 hardware configs, so BS itself seems mostly stable.
Hi I was just wondering why am I not seeing offers packages for Northstar for $49 or $100
@mighty panther @sour pumice +1. Over PC the game works lots better by using NOX emulator, I had multiple issues under BlueStacks (most but not all related to STFC). And globally there are much less nasty bugs in Android than IOS, next to none crashes, lags, locked screens... Playing on an (relatively) old IOS unit is a real pain in the ***
Warping back to the base times are sooo wrong, do you have the same problem?
That wasn’t like that, recently changed maybe?
Why dont station peace shields prevent you from being attacked? Is that the point?
Peace Shields should be preventing attacks on a station.
If you are getting attacked while the shield is up (and you need to show proof this is the case), then the attacker is cheating and should be reported.
I have a dummy mission that won't go away
@rocky pewter In-game support can take care of that for you. 😄
Thanks, reported
Hi there I just randomly lost 33k of trit from my station and all the trit the miners were carrying when my miners docked.
Not sure if this has been reported already but there are some nodes that are dead, once you hit "mine" It goes to the node but does not Start mining. It just says zzz
I want to add an observation to this battle log bug that people complain about. It seems that when the client starts up, the last event for the base and each docking port is listed at the bottom of the log, even if the most recent 20 events did not include them. This is cutting off 3 of the most recent events that people would rather see. Also, the older ones being added are identified as new for some reason. So there is a pattern here you can look at to fix this bug. What is causing the last event on each docking port to be brought back?
It might have just been added as a feature so we can see how each ship got destroyed, so maybe this could be an option in the settings.
@magic horizonyes i woke up to use restroom and noticed that i had been attacked. I set my shield every night at same time because of past forgetfulness. Not any more
If you are 100% certain @native oyster you could try asking a moderator here to follow up with support for you, but you need to open a ticket and get your “bot says no” answer first.
They used to follow up individual cases but that stopped a while ago. I personally have had my base attacked with zero notifications while online and no 10 min shield, so I know things are broken, could that extend to shields not working at all? Highly likely.
Oh, then that is odd?
Dunno what happened, but the game glitched in my favour 😎 Opened a lvl 2 Recruit chest, gave me 101 tokens.
No glitch, proc chance, gratz
Woo! Thanks.
Trying to Set Course for P'Jem, I get "The warp path you have specified is invalid". Then my ship is "warping" for 8 minutes, only to go nowhere. I can warp to each system along the way, getting as far as Losti, but the moment I try to Set Course for P'Jem from there, I get the same error. Trying to Recall from Losti gives my an error, I must Close the app, restart, and move one system at a time. Closing app and moving again.
Let me guess, you are using scotty as captain on jelly ?
Mine ship don't get fixed..shows u don't 've enough resources but I just both the resources with latium.. I started an new game..I turn off mine phone and still nothing.. please help ??
Additionally when you land your ship on a mine no one can attack you no matter what. I found a ship that was on a mine that was depleted that I easily could defeat with my mining ship. It gave me the option to attack I did so and I bounced off. Changed it to a fighting ship attacked the mining ship that's on the Zero mine and again bounced off. Seems like a glitch. Because if this glitch isn't fixed there should be no mine's at all and just make us purchase the material?
Well apparently the glitch fixed itself so I guess there's not a problem now
Happens to me nearly every day
@wicked moss It's a stuck ship glitch. once the player gets their ship back the mine is accessible again.
@wicked moss I've had the same issue today a couple of hours before you reported it and passed it to the devs
@wicked moss together with serverid and coords of the mine in question
@native oyster I am aware of your issue, math is still off between client and server, causing these issues
_guesses @ivory vortex fell asleep on the keyboard and will wake up like this: http://i.imgur.com/QmIPklG.gif_
Can not tier up ship...states that ship is being repaired but two ships are mining...and remaining ship is fully repaired and has option for tiering up...does it have something to do with using Vemet as captain?
Another Zevis like bug on this FRST base at [S:79921 X:-283.6577 Y:211.844] on server 20. No attack animation. Base can't be hit.
@noble dust They say that has to do with a ship in your inventory not being repaired yet. Cycle through all the other ships until you find the one that didn't get repaired properly.
Nope...thats not it....all ships wre repaired
@blazing yarrow Is this the issue I spoke to you about or an unrelated one?
If it's the same, I have not yet heard back from the Devs and still need to ask for your patience while they investigate.
Okay thanks
I've seen the light
@plush epoch Please provide the details of your device. This should definitely help track the graphical issue down. 👍
It's a Sony Xperia, uses android
Can you be more specific about which Sony Xperia and android version?
Thanks btw 👍
Typically in Android you can find details such at that under Settings and 'About this device'/'About'.
android 7, 3Gb, 8 core MediaTek Helio P20 (MT6757) @ 2.3GHz, 5" 1280x720 screen
the image looks like the remains of a battle are still in cache somehow, either serverside or in local cache
@plush epoch do you know if others on your server see that stuck explosion as well ?
I get the same graphically issue with an ipad mini 5. Maybe every device is broken and its not scopelys spagetti code? Yeah, that must be it.
air 1 here
Багов просто куча!
Самый важный багг это что игра подвисает через полчаса использования.
Тогда: 1. Карта не прорисовывается вся нормально.
- Исчезают месторождения.
- Корабли не правильно сообщают статус.
- Геологические корабли больше всего глючат. Почти сразу они. Перестают разгружаться на базе
good thing @native oyster knows russian
Зависают минут на 30
- Последнее игра вылетает!
И через час полтора если играть беспрерывно заметил глюк похуже перестаёт засчитывается в события рейтинг. И хуже всего вчера не было записи в ежедневные квесты прогресса.
Это отвратительно!
@round ledge
Спасибо за ваш отзыв.
Я представил переведенную версию внутренне.
Это было переведено Google.
🖖
Bounty hunters hunt ppl who are friendly with the new faction
I can't mine in the Augmented area, i have +11.775 points and friendly with them and they always attack me... i'm blocked with them
do the trick
send in another ship first in that system and after 10-15 sec max set the envoy to arrive there and simply war out the first ship
you miner after can mine freely, you must do this trick every time you wanna mine there or in the faction who hate you
Already try, but i had 3 bounters in 5 minutes
where they 10-15 seconds apart when entering the system?
no 1-2 minutes
alternatively shoot the bounty hunter on your miner with the other ship
Under 15 seconds is fine. Ive tested it a number of times.
@native oyster level 19 ?
Is it known that some officer abilities are interchanged? The one that increases protected cargo does nothing, but the one with warp speed does the job of increasing cargo instead....
@mighty panther level 19 to 21..in this moment not work
Ship is fixed again.. so things work again..good work and thx for reply 👍🏼
@mighty panther Mines still aren't fixed regardless of what the patch notes say.
blames a certain officer
but there is a periodical script running that should fix broken mines that are in spinning state
guess they need to enhance it with ships on the node, as I know what you mean @native oyster
Be cafeful using vermet as ship captain....when ship is deatroyed...he briings it back and you can use it in a weaken state...was using ship as escort into augment space so i let it die twice......now i can not tier up ship even though repaired.....SOFTWARE BUG
@ivory vortex
Seriously? Docked ships not defending vs attacking survey ships is normal?!
I keep getting this, another player's ship on zero node, I click attack and it just parks my ship on top and does nothing
[S:959318428 X:338 Y:566]
It's not just this node, I've had it across several systems
@native fractal It's on our server too... Yet Another Mine Node Bug
that happens alot,
Is it known that when you have researched cost reduction for ship upgrades, you are still expected to have the full amounts. It will correctly deduct the right amounts, but cant start without the higher incorrect amounts
It's funny when you read the May Fortune article that mentions that this game has brought in 100M in revenue. But we're nine months after rollout and the development "team" can't even get a fundamental aspect of the game working properly.
Hi peeps! If you post here, are there actual scopely admins to receive bugs and complaints? Or is this a call into outa space?
I think this is a voicing place. Dont think theres any scopely people but cant be sure.
@dusky warren it depends on the issue, some of the moderators here can escalate some stuff a bit.. like if you're waiting for support to unstick a ship after a few days
I do get the idea that the stuff voiced here is raised to scopely in meetings, based on what panic has said
@sour pumice i have a situation where the autoshield did not work. Allowing me to be robbed of everything in 4 mins by an horizon.
I made a complaint and they pointed me here. Feels like they are just sending me off.
Ugh, that bug is random and known. Lets see what some of the more connected people suggest.
As soon as you hit ops 28.
Perfectly good english in these days.
I just had my station attacked successfully while I had a peace shield in place
Bei meinen Tagesaufgaben kann ich nicht mehr die volle Punktzahl erreichen. Es sind max 195 von 230 Punkten machbar. Es fehlen mir Aufgaben um die fehlenden 35 Punkte zu erarbeiten.
I can no longer log into game. I get scoply and then sfc screens, but then just a black screen. I'm on same device as always. I've shut down phone and restarted, and I've also removed and reinstalled the app.
There are 3 ships stacked ontop of each other on this mine. this is ridiculous. FIX THIS Please.
and not a single ship is mining. Plus it cannot be attacked.
It happens again..ship don't get fixed have enough resources.. use latium/gold
Wat baal ik hier van elke keer wanneer jee lekker bezig ben 😡
[S:1490914183 X:779 Y:87] node is occupied , zeroed , and unable to be attacked
@mighty panther If anyone else has had it, then they're not talking about it
[S:1490914183 X:779 Y:87]
<@&509691205798592532> is this romulan pve reward correct?? I get 15 minute speed ups from pve, but the federation pve dailies give me repair speed ups
This is my rep levels
This is insanely frustrating. Do others have situations when raiding bases that you’ll be getting full cargo loads with your miner then all of a sudden the miner won’t get anything. On the attack, the miner disappears over the base for longer than the normal attack sequence, reappears on top of the base with no cargo and the attack is no in the battle log? Sometimes you can use a different ship assigned on a different dock and you might get a load or two more before this rediculous glitch hits again. Nothing to do with vaults as there could be tens of millions in the base still. What is going on here?
This isn't a bug, was reported months ago and nothing happened no fix not even a info about a fix coming, so it's probably scopely's way to stop you from grind and buy packs
it does depend on things we dont see behind the scenes, ie. i have the same issue on certain bases but then on ohter bases, aftre the bubble expires, its an open market until its depleted. If i am in that situation where the glitch is on , then i hop on a different base.
That means the base is “empty” is shows al rss there, even if it is protected
They should only show what you can actually steal
sure, thats viable except that even if the base is depleted then its a good spot to level your ships that need to be leveled up instead of glitching and you cant use the base for anything at all.
Why is it that my phone ALWAYS has connectivity issues with full signal, but my tablet has no issues and doesn't have full signal
Sigh, two days in a row (third time overall for me) envoys break and can't raid resources from a base. CS said they were aware of the problem two or three weeks ago the first time it happened to me and here we still sit with another bug not taken care of. I hear we got new graphics coming though.......😦 @ivory vortex
Like i said earlier sure the base was empty? They display all rss, even though they are guarded
<@&509691205798592532> I assume this has to be wrong? Two warp 40 systems yet you cannot travel between them and have to travel 24 minutes around. The direction of travel is also from a higher to lower system, 40 to 39
@dusky warren No the bases aren't empty. Nothing happens but the battle animation. No loot taken and no damage to attacking ship either. You can still attack the base with a non survey ship and continue raiding for tiny cargo hold amounts. It's a known issue for a while they just haven't done shit about.
Completed 3 * gas daily but not registered in game
@ivory vortex officer card crates should not drop cards for maxed out officers!!!!
GWI destroys mining ship.
The case is non-edible. Gross violation of the mining code
GWI attacked my mining ship three times and crashed all three.
I have a question why this alliance is still in the list of clans that signed this treaty?
Fix the BLACK SCREEN OF DEATH please. The one where you try to switch screens and you get the black screen of death with the game logo.
This time GWI destroys my geological ship with a warship, there is no overload. Mine is not empty. Another gross violation of the mining code
In those pictures where I was not destroyed, I was attacked, but the violator of the mining contract could not kill me and he died.
Whole system of mines stuck in loading [S:1379808121 X:132.5869 Y:-771.6376]
Unattackable mine nodes. All over the place.
@teal inlet please don't post miner attacks in here, this is for bug reports
The mining treaty is not an official part of the game and is in no way enforced by anyone.
Er, im not refering to RoE. Im refering to actual bug issue.
Mines with miners are unattackable.
I can go and land their mines but nothing happens.
Like they have some sort of impenetrable mine shield.
I have repeatedly run into this since the attack divert if shielded.
That often fails to work any how, i and others have seen our 8 hour shields go down because of an invisable tagless miner that suddenly turned up, that was not there
hello. i lost my character tuvoKjr. im on the server w khan and spectre and qctm alliances. can someone contact me?
I have a ship stuck in a base I was raiding. Reset game twice. What do I do?
@kind rivet submit a ticket in game. Top left, profile, settings, help, contact us
Screenshot and let them know which drydock it is
Ships are either too large or bases are too small.
My station was showing that it was half way in a warp. I did have a ship in warp but definitely not the station.
Ticket has been submitted. Will not let me do anything but shield. Been like this for over an hour. Reset game, cleared cache, and reset phone. Still stuck.
A hostile attacking my base! 😂
With each update, 3 or 4 bugs (only) resolved and 10 new bugs added.... You're gonna have to learn how to program guys!
Is there an issue with the ship repair speed up. Repair task take an hour and a half when they used to drop down to ten min. We ith my mod updates.
Yep they won't
@teal inlet this is not the Discord server of gameserver 131
also what you placed is not a bug, so it does not belong in this channel either
@mighty panther In the last few days I have bought some items from the Allianz Store and I have grown from giving gifts to the alliance members. But the gifts don't arrive.
When a gift chest is opened, a picture appears that I can also buy gifts with Allianz Credits from the Allianz Store.
I don't understand the discrepancy between my understanding of the Allianz Store navigation and the simple answer from Scopely Support, which tells me that alliance gifts can only be bought with real money.
ah, fellow server player 😛
@native oyster wenn du ein pack im store kaufst, bekommen die anderen in deiner alli ein geschenk, und das ist im dem schirm ab zu holen was du jetzt zeigst
@native oyster bei deinen täglichen missionen jedoch, bekommst du allianz punkte, die kannst du eintauschen gegen sachen in einem anderen bild, wenn du mal schaust in dem bild wo du deine 10 minuten kiste usw findest, siehst du unten wenn du ein bissel scrollst, ALLIANZ
Ja, hier kann ich gegen Geld Angebote kaufen , um ein kleines Allianzgeschenk zu bekommen. Der Eintausch von Allianzpunkte ist bei mir über diesen Shop nicht möglich. Nur im Allianz Store, den Du über das Allianz Fenster erreichst, kannst Di die Allianzpunkte einlösen. Gem. Scopely sind das aber keine Geschenke für die Allianz. Siehst Du das auch so?
da kannst du die eintauschen gegen schilde, relocation tokens usw
du bekommst das geschenk nicht, alle anderen in deiner alli
wenn DU ein pack kaufst, bekommen die anderen eins
Nein, keiner in meiner Ally hat die Geschenke erhalten
kannste mir mal deine playerid geben als privat nachricht ?
dan drop ich das mal im support bereich das die das verkehrt verstanden haben
Ja, sende ich Dir gleich
@ivory vortex not sure if this qualifies as a bug but the Asia Pacific server is jacked up. I cannot log on and have been base attacked. so. ... in other words I am screwed. please fix it.
do you know the serverid perhaps ?
because there are over 150 servers spread around eu/apac territory
This node at Laidcenn [S:1107520183 X:-296 Y:561] needs to be moved. It is colliding with the station circles around the planet.
@slow flax shotted and posted to devs
@ivory vortex shield after 18 attacks
Lvl 27 ships attacking lvl 19 ships and stations?
I still have my ships landing in dock c and showing 00s til arrival for over one minute. Reported in game weeks ago.
Hi guys when i go into the missions and daily tasks page i see a number saying i have thing to collect but there is nothing to collect because i either havent finished the mission or daily yet.
GUI bug, the Kick button in the options for the last player on the roster is off screen and inaccessible. This window needs to float up to fit within the screen.
Another GUI bug is the way characters are displayed for the extended ASCII set. You have all sorts of special letters like Ë, Í, Ñ but no support for Alt-259 through Alt-262 ♥♦♣♠ beyond where we type them in.
Alt-257 ☺ shows up OK with a yellow happy face but Alt-258 ☻(black face) is another square.
These two images represent what I see as I type and what I see just before pressing the Check button.
Nice, it happens
Oh yeah, and for those who don't understand, I'm using Bluestacks on Windows 10 so entering Alt-### require use of the numeric keypad and is almost a good enough substitute for not having the virtual keyboard with alternate characters you can select from when you tap and hold. I'm also limitted on emotes with Bluestacks to what I can produce with Alt key codes as well.
@slow flax bones actually works however he won’t affect combat unless he raises the defenses of officers enough to cross the threshold you see when assigning officers in the ship/officer section
If a ship is already at 90% defense, it’ll take a lot to get it to 100%. Often bones won’t push it to a new threshold. However he will affect Spock no matter what
But "EVERY TIME THE SHIP GETS HIT" means that bonus should be going up quickly and sufficiently to notice a change in combat.
It's not just for one round. It should last until the end of combat, cumulatively.
ships getting stuck outside base on recall for several minutes at a time.
@slow flax it does, but the def officer stat doesnt make very much difference in total mitigation, at least not in the testing ive done. but comparing a spock morale crew with bones vs without bones its very clear his def stat increase is increasing def
@slow flax not really. It’s 25% of your base which is low. It takes MANY rounds to get him to work properly
So for a rare, he's pretty useless.
He’s good for Spock
Spock uses defenses not the ship threshold levels. So any inc in defense helps Spock
The best 2 officers to put together are. Arkady and spock 😁
Arcady sucks. Useless
So Kirk, Bones, Spock, you think?
Depends on the ship
True. Harrison best on the Saladin
Won't be a good setup on a interceptor (except for Harrison)
Harrison and Spock will clash for science, lowering synergy.
Never bothered with that, what does synergy even do?
I don't have Harrison yet anyways, and we've gone outside of bug reporting now.
Have one science, one engineer and one Command officer on the bridge for max synergy.
OK. I'm done with this discussion here. Good night.
Gn
i was told you do not reiburse ressources raided becouse of bugs i. game anymore??? what a BS, why? its not like we making it up , you know there are bugs in game , so please ,scopely can you explain?
My guess is because you'll have the possibility of your rss taken again 😁
<@&509691205798592532> found a fun bug, apparently nero burning an enterprise causes the enterprise to think it has morale, https://cdn.discordapp.com/attachments/570604946639290385/587122847797870613/image1.png
https://cdn.discordapp.com/attachments/570604946639290385/587123739192197120/image2.png
😂😂😂😂😂
@lapis kindle I’ll send you a PM. And the beatings will continue until morale improves.
Oof
The enterprise is giving all she's got
@lapis kindle the enterprise doesnt even have a morale crew????????? Wtf????
@hot oak did you log out and log back in, and check in inventory?
thats how we know it was burning causing it 🤣
Free morale ability comes into play if a enterprise is burnt
this leads to more testing
gonna have to go find a buddy and see if spock activates too 🤣
Which officer's ability is that?
blue spock, the one that restores shields when the ship has morale
No, the damage ability
oh thats the ships hull ability
most ships have passive ones, but the enterpise's isnt
Yeah, I've gotta look into her ability again
Surprise the bug is bugged
The enterprise hull bonus is for shield regen
this node is glitched
Great, get extra damage instead of more shield health
honestly the damage bonus is probably better if youve got a strong morale crew already
Yeah, because spock can handle the shields on his own, don't need the enterprise to help with shields
which if you bought an enterprise.. you probably do lol
Don't even have spock yet, I'm at 35/38
Lol, I'm going to tell people to run him with arkady and see if anyone falls for it
Who knows, seems like sulu is good for interceptor morale crew, and arkady is a battleshio morale crew
Sulu is chance on being crit to give morale... its a very low uptime on it 😦
unless you meant the damage bonus
So when I scan a hostile it says I have 21K hull left, when reading my last battle report it says I’m left with 17k. If I attack the hostile with my 21k which is enough for one more I die and the battle reports starts me off at 17k? Am I missing something or should I report this?
Well your first mistake is hunting battleships with a survey vessel.
It works for me 😃
An attack without you could see attackers overheard ... Your bugs annoy one only from ...
Here some vierd thing more parts can buy with les latinum then les parts.in same ship just changing what you want upgrade.
Unable to scan this one player mining...
I keep getting knocked out of the game constantly- it’s getting really hard to play the game at all .
Course_error_17 still here, I can’t do any movement in the game, no fly, no moving base, only base management... any news on this error ? I reported it to support 3 months ago...
@rain trellis Try contacting Scopely at startrek-support@scopely.io
And be sure to include all the evidence relating to this issue, including your PlayerID.
@ivory vortex are ye ever going to fix the station raiding bug where the attacks are not working?
also the game keeps losing sync chat stops working so have to restart game every few minutes to be able to use it
<@&509691205798592532>, I’ve been drained for two days in a row despite having active shields. Those who hit me said they couldn’t see my shield. Later they could see. THE SAME SHIELD that had been there before the hit and after.
Correction, base hit, not drained. Was drained a few days earlier but have no proof that a shield was active at the time.
all we mods can do is collect the info and pass it on to the same people you can contact as well through support
if we could do more, we would
Understood. Not expecting more. Reporting directly involves emails missed and tickets cancelled.
no escuachan los jugadores se van asi de simple
they do not squint the players go that simple
25
neither those of 25
yeah, I see, can you gimme your playerid in private ?
are those romulan or klingon fighters, doesn't look like it
mercenary's etc don't count, they have to be faction ships belonging to the rom or klingon faction
@runic moth 🔼
Benzar != Romulan or Klingon
show me a screenshot of one of those hostiles you killed
I need to see the alliance tag on those
if it's not ROM or KLN, they don't count
@mighty panther @mighty panther
yes, but the mission states 'FACTION SHIPS'
then where or what are
those are not faction ships 😃
click on one for the details, look at the rewards, do you see that faction would change ?
I doubt it, as they are not faction ships
you get points, but still they are not KLN or ROM tagged, they have no faction
lemme look for some who I think would do
does not specify patrol or x only says to shoot down Romulan or Klingon ships level 24 or 25
hmmm
forwarded to support and devs
but again, I think a 'contrabantista' doesn't count, that 'klingon patrulla/mercadas' should count
effectively those are but I already spent all my accelerators and latinum to repair my ships would take 9 but not just one! fuck
told ya 😃
merchant has less power, but patroullas as well
but they are stronger
but those count
mercenary's don't
sorry, but I have to inform you that you wasted your time on the wrong ships 😛
so yeah, keep banging on that pole 😛
with my level I have to send two of my ships to bring down only one
Lvl 19 kill 24 or 25 wth
+5 (x10)/+6(x25) your own level is way too high
I skip those
and focus on the rest
that 8750 will switch to 10k at level 20
the firepower is very high of those ships do not you think
Rep level too high. Hit traders of the alliance you want to loose rep with. These gain/loose the most rep
@runic moth
So this would be fed if I read it right
it is difficult for me in my translation the problem was solved missing highlight what type of ship indicates the task
and I was talking about my level and the level of the tasks very high I am level 19 explains that the level varies up to 6 levels more which is very uneven to see very difficult
When I saw that inequality in levels, I stopped putting money in the account as it did not advance
finally this channel is for Bugs sorry
This is 4th time I’ve been raided that protected resources didn’t work . Support never replies on this issue. Also had this happen with shields up & down
@old tree where are your vaults at man
Don't work
Para 540k , trit 68k & dil is 15k are my vault ratings . The vaults never work
Started to rebuild but figured why bother
@toxic remnant u have to hit the green checks to get the items
10-4
Azetuber officers ability doesnt actually work and Barots is mislabeled, sometimes it say -40% to hull health each round, which clearly doesnt happen
I thought this crap was supposed to be getting fixed months ago.
I contacted support last week and got no response. I just tiered up Stonn and Barot to tier 5 and neither of them have the correct bonus. Stonn is stuck at 40% bonus and Barot is 70%. Any idea when this will be fixed to what was announced with the last mining update like months ago?
@old tree known issue for a while now. Mind blowing that they don't fix the basic game functions. But hey, we are getting new graphics because that's important to them I guess 🙄
Broken G3 Gas node: [S:1133522720 X:-189 Y:-701]
Reported a while back (2 weeks?) that I am not getting notifications when my mine is depleted. I used to. I have changed nothing on my end. I still get notified when ship repairs are done.
I too have reported the failure of the vault protection twice and they are "looking into it" and ask me to be patient but never respond back. When I follow-up about getting my rss back, they tell me they are unable to without researchimg further and they can't provide any compensation ( replace it) without completing their investigation first.
I reported it too. The first guy acted like I couldn't read my vault info correctly. Later someone else said the standard "we're aware of the problem and are working on it." Alliance-mate who lost resources he paid for is working toward restitution on Reddit
Will o node miner bug will solve in tomorrow's update?
Issue with ship travel times getting listed in hours and sometimes even days! ships get stuck at warp until game is reset. Ships also never land at dock unless game is reset as well.
And instead of implusing, ship directly teleport to destination sometimes, while still implusing actually in server
And on galaxy map ships can appear in multiple places at once. often ships i recall remain in their original location on the galaxy map
@crude pilot as long as the node is unoccupied, broken nodes are subject to regular periodical fixes using a script
@dense osprey notifications are being worked on, as their reliability currently ain't right
@alpine crystal if you mean the bug that when a ship in on, zeroed the node, and you are unable to attack it, thats been forwarded to the devs, had the same issue
Notifications are random af
Like srsly half the time I have literally no idea what it's referring to
I'd rather have them implement settings to be able to tune the type of notifications you want
would reduce the queue a lot
Full cargo should be off by default
is there anyway that the game can boost there server please bc there is ALWAYS a connection problem
G3 ?
have you hopped away from the mine yet in order for the system to update the counter or are you still mining on it ?
I mean, you as level 25 should actually know that
@dim brook Mine does that sometimes until I completely restart game. Then all the amount I've mined shows up
Game restarted 2 to 3 times. Still same thing
Sorry, I don't know then
cleared 'Localization' ?
although it might not matter, as that data from the server
With all due respect. I did everything.
are you the only one or are there more with this issue ?
on your server perhaps or on others
with all due respect, I need to ask 😉
Not sure. I've asked my alliance mates. Seems to be only me.
can you gimme the playerid in private ?
no need to proove it with a screenshot
the value itself is fine as well 😃
I am also required to ask whether you filed a ticket with (ingame) support already
because of the internal rules, they are not allowed to move if they don't have a ticket
Nope. Thought of asking here if anybody knows the solution. Can't be online now. Working.
then please file one when you can, and enjoy your work
My NS mining rate seems to bugged. It's saying it still has like half an hour till full cargo when it's finished the mine already. Also it's kind rate doesn't seem to change anymore when I put officers with higher health on it.
cannot repair my ship , location is on mine and in base- everytime i try it there is a notification field with ship error - try again
Now stuck on a base for THREE &#^% DAYS without a peep from Scopely support
I've sent screenshot, player ID, ship position, etc multiple times since Friday
somethings wrong here can't scan or attack his base with no shields
@mighty panther yes , that's very severe issue, once other ship loses to that ship, one cannot attack another time, don't Dev think of that as first priority to solve?
0 nodes. I can’t attack a player sitting on a 0 node. Seems it’s happening eve where.
Yes, exactly you can't attack again, when 1 ship already attacked it and lose
My farming depends on it, sometimes 😛😁
On our server someone has managed to replicate a person and an alliance
So we have 2 ppl named the same and 2 alliances named the same
He is now trying to start a server wide dispute against the original, how is that possible
The Darth it's two different ppl
Think maybe he is using a lowercase "L" in place of the I? SlTH and SITH look very similar.
You'd think... on the player name, anyone know what happens if you put a space after your name? Does it allow that, or does it crop it to the last letter?
I used to manage a server and people did all kinds of stupid things to try to mask their names, or other troll moves.
Different alliance badge is the only stand out difference
@native oyster are you seeing this?
Got my station attacked yesterday and my peace shield never went up and never got a notification. Only 2 minutes between first and second attack. Confirmed this with the attacking player. Also earlier in the day my station got attacked and never got a notification until the 4th attack.
I overlaid the two screenshots and the name is in exactly the same spot, but it doesn't seem to be centered under the badge above. I wonder if they left-align the player name, and don't truncate the nick after the last letter.
So essentially one alliance is "SLTH" and the other is "SITH", and one player is "TheDarthSidious" and the other is "TheDarthSidious "
either that, or there are some characters in other languages that looks like their english counterparts...
I am trespassing message while still warping ... I am killed within 1 sec of entering system
I can't login with google play
it doesn't even ask for permission for google play games
it just asks me which account I want and then the game outputs an error
Alliance Help Requests stops updating after about 15 min game time: > Couple of requests are present when I log in, that's normal > They come by one by one during playing, that's ok either > After about 15 min, no more new requests come. If I close the game at this point, and restart immediately, 5 to 10 requests are already present, like I forced them to update. Everything else updates correctly. (BlueStack on Win10, Patch 7.5 installed - the problem persisted previously as well)
Can't see my alliance standings... Click on alliance tab and the standings are blank
https://youtu.be/n3ukyKxhCF0 cant attack a 0 node. Restarted twice.
thx for the video, I've seen that behaviour
I still have not seen a resolution to my earlier note about trying to warp to P'Jem. Why does it come back with "The warp path you have specified is invalid"? What does Scotty on Jelly have to do with it...is that a bug or by design?
What would be time for tomorrow's maintainance? still not published
I assume around the same time as usual
Okay, and client update will be realised right before maintainance as last time?
apac 08:00 utc and if everything goes ok, EU @ 10:00 UTC
duration, based on what I see... 2 hours I guess
please note thats a guess
Okay
What is up with inaccurate warp times?? It seems they're either too slow or too fast, and seems to be happening on my ships with either Helvia (empty cargo warp boost) or Domitia (full cargo warp boost).
@mighty panther That really doesn't answer the question. I have a Warp20 ship, with Scotty, so shouldn't it work?
What is being done to address the miners being attacked and popping your shield
My mining ship got attacked this morning and my shields dropped and I was raided of all my resources
Do you have a screen shot of that battle report? interested in the crew and ships involved
@winged crest does your warp 20 include the Scotty bonus, or without his bonus?
How can I tell?
Look at ship details with Scotty on bridge and without. If you are warp 20 with him on the bridge it means you need to upgrade ship more before you reach pjem
Ok, 19 vs 20.
Other places I try to warp that are out of range, the app doesn't even allow me to set course. This one does, then gets confused.
Let's be honest, just add it to the long list of issues
On two occasions now my NS and envoy when arriving at the system their due to get to (two different ones) I rerouted them to a specific location (mine) and the ship appears back at my home base and makes the 2-4 minute journey again.
even when the botanybay has better stats than an envoy, it is destroyed easier when attacking bases
What is a reasonable response time for support. I’m getting no response whatsoever from a ticket put in on Thursday last week.
@static crescent depends on the issue, normally responses are usually done at the 24 hour mark. If you have an issue, pm me with it and your player ID and we will see what we can do.
Kill rate dropped suddenly from about 7 to 3-4 for no apparent reason. Now it’s stuck at 4.32 no matter what. Have written support but they only asked for SS of my kill ratio before (which I ofc do not have), and gave me useless advice on how to raise it by killing more 🙄
I’ll be happy to supply player ID if you could look into it
Pics in a wiers order...whatever
Barot is broken, his ability is clearly mislabeled AND he is clearly not displaying any actual ability in battle
And yew, i was attacked while mining
haha, there's a lot more broken officers where that came from
Where can I turn to support to stop ignoring me? I have a few calls to which there is no answer. The first of them is from April 22! Any my appeal to technical support remains unanswered.
Is anyone having an issue with protected resources in a station's vault being susceptible to station raids?
calls ?
which number you dialled, coz the only one I know of is scopely HQ, and all you get is the stupid answering machine
supernode
I've been banned for 8h. Passed 12h and still banned. Devs can't solve their own bugs, can't talk about solving users bugs. So embarrassing.
@mighty panther appealed in support through the game itself. Other members of my alliance are answered during the day. I do not answer at all.
@alpine crystal in approx 2 hours and 20 mins
What is the point even if they respond. They will just say "Yeah you are right this is a game issue that we know about, but no you will not be refunded your lost resources"
I wouldn't hold my breath on that one LordDoom. They can't even get their vaults to work correctly.
@woeful ocean take your issue up with @ivory vortex please
@mighty panther sorry, I don’t see the question, what question do you mean?
In regards to the non-responsiveness of support towards you
Wow. This is amazing customer service.
On record that the game didn't generate a 10 minute shield and was drained before those ten minutes were over. Just wow.
he did give a decent answer, it is just unsatisfying
you can't blame support for enforcing policies, pushed by people higher up the chain
Unsatisfactory is an understatement. These resources could equate to real money...
they don't, and when you accepted the TOS of the game, you stated to accept this
Accept that they can't code for toffee?!
yes
And who actually reads a TOSS?
They're not worth the paper they're not written on... Any lawyer could burn most of them to the ground for being against local laws.
thats why most of you probably have systems full of bloatware and such, coz you do not read and only click i agree, next next next, ok
trojans and malware thrive on peoples ignorance
Maybe you have no idea what you're talking about.
maybe I do
Clearly not.
I've been battling trojans and such for years
You are making assumptions your intellect cannot back up.
and in 80% of the cases, trojans and such infest computers after the person accepted a file without checking and simply executed it
Are you saying this game is malware?
I am currently a maintainer of a large list of infected and abusable machines
no, I am saying you folks should start reading and not simply accept everything
Once again with the assumptions.
12:00 PM] yeti: And who actually reads a TOSS? <- well, did you read it ?
For a moderator you're not very good at remaining impartial.
if the answer is no, then I rest my case
Wow. You really are bad at your job.
why, coz I state an opinion you don't like but it is a truth ?
Let me help "A discussion moderator or debate moderator is a person whose role is to act as a neutral participant in a debate or discussion"
we are players, we are humans, we are NOT machines
No because you're not being impartial. And you are basing your comments on massively impartial and circumstantial evidence.
I am stating facts based on years of experience in various antivirus/compromized stuff
This is a game... Nothing to do with antivirus software.
you said yourself, 'who actually reads a TOS'
Unless you are trying to say that this game is compromised.
well, if you would have, you could have answered a lot of questions in regards to policies in this game yourself
Policies in a TOS should not equate to extremely poor customer service.
customer service just does what they are told to do, they are given a set of parameters on how to deal with certain issues
(from customer support or forum moderators)
and at the moment, their policy on reimbursements is to deny them, as declared by the ones who hires the support
and the TOS states that they are not required to give them
Once again. Policies in a TOS should not govern what is and what isn't good customer service.
and yes, personally I think thats wrong
they don't govern how support should perform
Did I say they should?
I said, and let me rephrase it, the TOS states that the company is not required to provide reimbursement on damage caused by issues, present in the game
Once again. Policies in a TOS should not govern what is and what isn't good customer service.
Once again, they do not
Then why do you keep referencing the TOS?
because you think they are forced to reimburse you
and I just told you, according to the TOS, which you accepted, they are not
Once again your assumptions are showing your ignorance.
Reread what I have written ... Where did I say they should be forced to do anything?
which ignorance? I made myself perfectly clear and you still do not seem to understand what I am saying
I have, time and again, said that this is incredibly poor customer service.
Not that they must do anything...
did you actually buy those resources or just complaining that you could have bought them?
the entire conversation here stated you not being happy about the fact that you did not get your resources back
being negative about support itself, who only passed you a decision, based on what they have been told on how to deal with such requests
support is just a third-party following the specifications given by the contractor
Really? Suggest you back that up with quotes... I did not say any such thing.
Your rage is making a mockery of your moderation.
you can blame em for not reading tickets decently, providing wrong answers
I don't think they're even able to give you your resources back
yes and I don't think they would get that
exactly, so as said, they are not the ones to blame, they just follow orders
Really. You seem quite worked up. It's certainly affected your ability to read.
[11:56 AM] yeti: Wow. This is amazing customer service.
[11:57 AM] yeti: On record that the game didn't generate a 10 minute shield and was drained before those ten minutes were over. Just wow.
These posts are just full with sarcasm
Indeed. But where did I attack Support? Or demand my resources back?
you might not have explicitly said it, but we all can read through the lines
I don't see the rest of the conversation, you only showed us the for you unsatisfying reply
on which where I assumed they are, you even stated that to be an understatement
so yes, you hoped to get your resources you lost back
yes, but you blame the people who cannot do anything about it if they want to keep their jobs
Where did I blame anyone?
I did blame you for being a terrible moderator... Which this conversation is proof of...
11:56 AM] yeti: Wow. This is amazing customer service. <- with a big <sarcasm> wrapped around it
customer service
Where does it say that?
because they provided you the answer
The person that replied was 'Scopely Support Team'
yes, a third party
Indeed. So where did I blame them?
you're mad
there is only 1 bug ... requiring a lvl 14 to give up 3 days and 6 hours to earn enough tokens for a single pull in event ... during the WEEKDAYS ... news flash for scoopley: some people actually work
lol
8 hours of work, 8 hours of sleep, 8 hours of leisure
6hr = 4 tokens, 50 tokens req.
non left from previous events where those tokens where given ?
those that play more, get more
you mean the jobless
yup, keeps them off the streets 😉
if they even had a phone to play
a phone or pc is these days marked as essential
well its obvious that they got phones ... scoopley is pandering to the jobless
even if you are in debt, they cannot take one of these away from you
reasons could be on both sides
in my case, it's probably a combination of both the load on my internal network, and the load on the gameservers
my loadbalancer is at 70% load
https
It seems server sync issue after maintainance , may b it will settle after sometime
nearly the same, anything different than HTTPS?
@alpine crystal I think so, caches etc need to be rebuild due to the maintenance changes
@frosty spruce not that I am aware off
hmm ok
I thought it might be caused by that as it wouldn't be able to connect to those services
you could monitor your traffic in order to find out, but except for initial dns requests which are cached, https would be the only protocol to consider shaping
you connect to 2 different servers, accounting and game
accounting provides the pointer to the gameserver you have to connect to
besides that, you also perform an auth with your device providers auth engine
be it google games or apple gamecenter
@mighty panther one of my ally was yesterday raiding a base. Then jumped another base at the Point where Hits ship was. Since then his ship is freezed. New start of the app and clear Lokalisation didn’t working. He opened a ticked too but no Reaktion. He is very frustrated and close to deinstallat the game. Can you force that a bit? Server 134
yesterday was a holiday, so I think support was low staffed, can you get me the playerid and a screenshot ?
please provide the requested info in private
tbh the auth with Google play is broken @mighty panther
the game (not google play) shows me an error before even asking for permissions to access Google Play Games
after selecting the account
I'd take a video of it if the servers weren't at maintenance
thats probably why they suggest to login to google play prior to launching the game
I thought that was necessary in any case
no, actually I think they forgot some loop or timeout in case of choosing the profile
waiting for input until google play finished initializing
It doesn't take longer than usual
oic
it's just missing the ask for permission
isn't that done during install ?
I think it might get an exception then and show me the error message
no, this is permission for Google account and not Android permissions
there's a difference between the two
still a permission to access something
permission to access the permission access

loop(permission for..)
I think they already do that for the Android storage permission (which seems to be mandatory)
but since google play seems to be optional you should be allowed to cancel it
despite the hype on maintenance,
elementary bugs like the wrong displayed return times after having Recalled a ship are still there, and are INFURIATING
😡
or even just when ships are warping back to another system from far away ones
...
I just recalled a miner, trusting that the arriving replacemet had got into system,
the double arrow even changed into single arrow...
But I had forgot of the Warp 0s BUG
and indeed upon pressing MINE I found that the new miner was still warping, over 2 minutes away!!
Luckily most players didn't realise the game got back online after just 1h15m instead of the announced 3h maintenance,
and I could get back on it without anyone sneaking in
it's annoying when the game provides a tool, and you know it's wrong and deceitful information,
so that you have to do the math and find out on your own_
Like the WRONG displayed mining times for the North Star with its Health mining bonus
moving in a hostile system now results in a trained fighter spawning and attacking
@cosmic void
it always did, beyond a given negative Reputation with that Faction
nah not if you had 2 ships in at the same time or killed the fighter or used vemet
now if you do any of those if you move the ship a trained fighter spawns
your initial post was very unclear
it didn't say that it now occurs DESPITE the usual tricks
will have to test and verify, it would be a tragedy
hence the "moving" part you can still get in with the 2 ship trick but if you move i.e reset a mine once the other ship has gone the fighter spawns
This was already happening to me @cosmic void (resetting a node in enemy space)
I had it happen very rarely but seems to be 100% now makes the vemet trick difficult
Zero mines are not push refreshing. Have to change system views to see it. Plz check.
always been that way solstice, at least on ios. have to go to galaxy and back to system view @merry seal
same @plush epoch . The storage says it has increased (very nicely!) when you examine a building, but its not working, limit still is old one . <@&509691205798592532> is this bug known?
yep
Will there be a hot fix for it?
atm only know they are aware and are looking into it
Even a tepid one?
Thanks Phil
@native oyster
atm only know they are aware and are looking into it
so, to put it in layman words,
they are aware they repeatedly publicized an improvement they would have released in the maintenance,
and they are aware they only have changed the LABELS for the new capacity in the Warehouse Details, but not the acutal capacity itself?
Well, it's a relief to know they're now aware they only implemented the labels and the advertisements, but not the product itself
@exotic coral The label on the number of battle logs was forgotten in the new labels roll-out.
Hadn't checked that yet
Advertised: the number of Reports wil increase from 20 to 30
Actual: still 20
FACT: the Advertisement was a lie
needs upcoming client update
IF all they promised will only take place AFTER they WILL release the App update (NOT availabe YET in PlayStore)
they would just have to SAY it, and spare all their customers the disappointment for what appears as lies, or Failures, they chan choose which of the two they prefer
For sure, as I posted maybe in the other channel, they FAILED to synchronise the maintenance and the great advertising hype they preceded it with, and the release of the App update which triggers most what they advertised
great marketing and delivery failure
those bunch of guys would be fired on the spot in any serious company I know
The idiots are all of us who continue heeding and believing whatever they say
#unredeemable
