#👾-bug-reporting | Star Trek Fleet Command | Page 332

slow flax May 1, 2019, 2:11 AM

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Bug can be seen with my other Envoy too. The Turas exhibits no change in travel time. I matched an external timer app to each and only the Envoys get sped up by the server. The NS seems to have no time shift either so it's not a ship class problem. It is entirely the Envoy.

tawdry nova May 1, 2019, 3:39 AM

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im not really u derstanding why im forcedto upgrade protection vaultswhen they dont protect anything. my dil vaultsays it protects 25k. dil. but after being looted while online i might add, i finally bubbled to stop the looter. and my dil was down to 8990 so clearly the "VAULTS ARE BROKEN' stop forcing me to u[grade broken stuff.

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by force i mean its required before i can upgrade ops.

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remove the requirements for this until u manage to make it work please

shadow nymph May 1, 2019, 4:04 AM

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Cannot repair my envoy even when I have the required resources

📎 image0.jpg

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It is unblocked now

violet yarrow May 1, 2019, 4:24 AM

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@ivory vortex my asia pacific server now have so many broken nodes. Just davidul alone already 5 broken nodes.

rustic stump May 1, 2019, 5:18 AM

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<@&509690795536941056> something is broken with B'Rel upgrades. The Tier 1 cargo hold upgrade increases the cargo by 1025%. The Tier 2 cargo hold then decreases by 86%. Someone fat fingered some numbers somewhere.

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Tier 1 increase

📎 Screenshot_20190429-235203.png

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Tier 2 decrease

📎 Screenshot_20190429-235458.png

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At Tier 4 it has less than 1/2 the cargo of my Saladin, so... I'm guessing that's not what it's supposed to be.

tawdry nova May 1, 2019, 5:44 AM

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have to convert the free cargo space for a cargo space lol

native oyster May 1, 2019, 8:55 AM

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Too many bugs devs can't cope with so they are developing (that is rushing) new content / graphics. In truth, if I was there I'd fume about such a botching work.

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Exactly as if you ever publish a book with 10 spelling mistakes on each end every page. This is pitiful. Really.

heavy marlin May 1, 2019, 9:31 AM

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A few people in my team have reported being raided overnight after putting shields up, should we be concerned about an exploit or cheating?

native oyster May 1, 2019, 9:38 AM

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Seems to be an exploit

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We have a russian alliance on our server and their bases are immune to attacks. You can send your ship there, but there will nothing happen.

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https://youtu.be/EczUBKD26ic

YouTube

Helge Becker

Star Trek Fleet Command Invulnerability Bug

The bases of an entire alliance is immune to attacks

▶ Play video

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And yes, Restart client, clean cache - nothing helps

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Zevis invulnerability bug / exploit is known since months but Scopely staff is helpless. That said, life on that very planet would be terribly trivial and I'd never stay there for anything

dapper star May 1, 2019, 10:18 AM

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to be fair the Zevis bug has 2 sides it sucks to be the ones there because they cant port out cant upgrade their defence platforms cant level up past a certain point. The fact that the players stuck there are left in limbo and when they finally fix that planet everyone will raid them (they wont have lvled up defences or be used to shielding) is a big blow to them. Personally I think they should have had Database admin relocate everyone of them manually then close the planet a long time ago until it was fixed

rotund veldt May 1, 2019, 10:54 AM

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Hey, I had the same problem several days ago, a RAID under shield of 24h, the Scopely team tells me they are looking for the bug or exploit but refuses any compensation at the moment. It's a mess of the world.

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I think Scopely is not really trying to correct that, but it would be so simple to repay the resources and repairs, just by correction. This is what happens in other games. I'm disappointed with how Scopely treats us as players/clients. @gala

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<@&509690795536941056>

native oyster May 1, 2019, 11:16 AM

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Server 011,close to 200 loot boxes and not one relocation token.. tried all 3 lvl 22 separatists zones.. please put them back into circulation,I've gotten 3 horizon bps..but not one relocation token.. by now I'd had gotten at least 2 with the amount of crates

alpine mountain May 1, 2019, 11:53 AM

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Why does the refinery state that rewards are per 3000 resources when this clearly isnt the case in the larger refines?

last rock May 1, 2019, 12:07 PM

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Well heres a bug will be interesting if acknoledged or ignored? Cs says i hit first logs show i didnt???

📎 IMG_3332.PNG

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📎 IMG_3331.PNG

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<@&509691205798592532> can it be confirmed this bug will be fed back to cs etc?

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<@&509690795536941056> ☝️

native oyster May 1, 2019, 12:18 PM

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I just ran some tests and I can confirm that the attacking ship hits first regardless if it is on a mine or not.

last rock May 1, 2019, 12:19 PM

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So mining4 upgrades hit first

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And shield dropped

native oyster May 1, 2019, 12:20 PM

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Yeah, I agree it looks like he hit you first. Your shield should not have dropped

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Did you respond with your battle log and screenshots

last rock May 1, 2019, 12:20 PM

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Yes

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I’m having a battle royal with cs as it happened a few hours before with same alliance and lost all rss😢

native oyster May 1, 2019, 12:22 PM

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What was their response to your screenshots?

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Sorry for all the questions. Just trying to put together a full picture

last rock May 1, 2019, 12:23 PM

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Still waiting as they said closing ticket but I sent anyway in response to their ss

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Np ty for your attention

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Been very frustrating

native oyster May 1, 2019, 12:25 PM

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We can take this offline and I'll see if I can't try to help

last rock May 1, 2019, 12:25 PM

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That’s very kind of you thanks

tacit cliff May 1, 2019, 1:12 PM

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My mining ships can't attack a station whose defense I've defeated with my warship. I can continue hitting the station with my warships, but when I attack with a mining vessel it starts the combat cinematics,but ends with my mining vessel sitting on the station with no damage done, no battle log, no resources raided etc. ***EDIT: Just kidding, now my warship is locked out as well.

dapper star May 1, 2019, 1:16 PM

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thats a known and old bug

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had that happen to me with envoys a lot.... once with a guy with 50mil trit just begging to be relocated... but no the game saw I had a nice target so had ruin my day

neon wind May 1, 2019, 1:18 PM

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I’ve been completing my Dailys to receive a token for Loyalty Chests every day, saving up for 30. I should have 15. Today I logged in & have one!!!

📎 image0.jpg

dapper star May 1, 2019, 1:19 PM

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a bug in your favour..... dont worry the team will be right on that

lilac yoke May 1, 2019, 1:26 PM

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Is there a bug where you target a hostile and your ship files off in another direction?

sour pumice May 1, 2019, 1:33 PM

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xelf, yes there is. it seems to be one particular hostile near the middle of some augment system, I forget which

tacit cliff May 1, 2019, 1:40 PM

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so @dapper star , do they fix it? Its one thing when it happens once, which its happened in the past for me, but haven't been able to raid since around noon yesterday

lilac yoke May 1, 2019, 1:42 PM

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@sour pumice Rainsford is where I am and yes, he's in the middle-ish

dapper star May 1, 2019, 2:06 PM

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they havent even said they will fix that one yet mate, other bigger bugs need fixing first I guess

tacit cliff May 1, 2019, 2:23 PM

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its a good thing today is the Purge in our server so I can just go on an angry killing spree, but if I can't raid for a full 24 hours I'm asking for a full refund..

crystal bane May 1, 2019, 2:31 PM

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I also have a problem do mine daylies and have 0 loyelty tokens

native oyster May 1, 2019, 2:58 PM

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@last rock I missed the point: that player attacked your Kumari with a BB? If it was a collision over a node, how come a warship is concerned? BTW I already have a couple of logs where the first hit was reversed, mainly when colliding over a node in a very short time

rustic stump May 1, 2019, 3:34 PM

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I have noticed sometimes that the game shows that the node is empty

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I'm literally sitting ADJACENT to the node, and it says it's empty

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When I then click the "mine" button

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Then all the sudden I'm fighting

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There was an invisible ship there, and clicking the mine button has caused me to attack it

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This has only happened maybe two, three times max to me

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But it definitely does sometimes happen

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Yes I am very familiar with the Attack button that shows up when a mine is occupied

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That is NOT what is happening in this bug

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In this bug, the mine is CLEAR. No ships showing on it. When I click the mine, I DONT get an attack dialog box, I just get the empty node MINE button.

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But then clicking that MINE button instantly puts me into combat with an invisible ship

last rock May 1, 2019, 3:56 PM

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@native oyster

pure cloak May 1, 2019, 4:00 PM

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I can't teir up my ships at all, anyone else having this problem or know how to fix it?

quick fern May 1, 2019, 4:00 PM

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is there a fix or silencing procedure out for the Khan 2 Token 'Milestone Acheived!' Winner notice fake-out?

fringe anchor May 1, 2019, 4:04 PM

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So, I was out attempting to raid some bases. First, my Envoy would not attack any base. Send to attack and get the 5 second timer and nothing. No actual attack occured. Then, while raiding two separate base with Vahklas and Khera, both stop attacking. Both bases still had rss to raid. And yes, I closed and restarted the game several times to try and fix it. Nothing. I also had rss raided from my base well below what should be protected per my vaults. This game is becoming more and more unplayable.

slow flax May 1, 2019, 4:10 PM

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@fringe anchor @tacit cliff See details on reported "Dil-shot bug" by searching for same text. When base is affected by it, any ship with enough cargo capacity to drain remaining unprotected rss will fail. Use NS last.

native oyster May 1, 2019, 4:10 PM

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Test mission 1 has anyone seen this

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And how to get rid of it

slow flax May 1, 2019, 4:11 PM

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Test mission 1 has been reported at least once and I had a conversation with someone about it. Ignore it. The devs put it there most likely to test some mission completion mechanics when there was another bug reported about the missions. They will clean it up when they are ready.

tacit cliff May 1, 2019, 4:12 PM

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@slow flax I kind of suspected that the cargo capacity may have been involved, as I was able to crack a base and eventually envoy stopped working so used kuma, which eventually stopped so used NS, which eventually stopped working as well

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Was hard to imagine that was the problem with bases showing 2mil+parsteel, but I guess with these recent Vault increase that thats the way of the world now..

slow flax May 1, 2019, 4:13 PM

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Repeat attacks every minute with NS and when par increases just enough, the NS will get a hit in and include the last raidable dil.

tacit cliff May 1, 2019, 4:13 PM

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10 minute timers, increased vault sizes... How about you just make shields work properly Scopely?

turbid axle May 1, 2019, 4:14 PM

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I cannot repair my ship. I have enough resources but it keeps giving me an error that I do not have enough rrs

fringe anchor May 1, 2019, 4:17 PM

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@slow flax, so is every base affected by this? This is the 3rd and 4th base this has happened with. One of these kevel 19 bases started with 600k par. Envoy still wouldn't attack. Also, how does that explain my base being raided and rss being taken when it was well below protected by vaults.

slow flax May 1, 2019, 4:25 PM

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@turbid axle You have two options. Restart your app to see if you really do have enough resources (aka, client doesn't sync with server properly) or open a research detail that requires more of the same rss than you have, tap the rss and buy it with lat to increase your supply above what is needed for ship repairs.

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@fringe anchor The "dil-shot bug" does not affect every base. My observation is that about 15%-20% of the bases will have this. One sign of it is that the base may seem to have an unusually high concentration of dil while not having hardly any trit or par because somebody else ran into this problem and quit when the Envoys couldn't hit anymore. This bug doesn't explain anything about vault protection, but may be tied to it. There may be an error in vault protection calculations and when ships hit they may be getting mixed signals about that. I really wish they would crowd source some of their debugging by opening up their source code to the public. I'd really like to see how they could foul this up so badly.

turbid axle May 1, 2019, 4:31 PM

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I got it working. Buying lat would error iy out too. I repaired a different ship then went back and got more rss and then was able to repair th at ship

fringe anchor May 1, 2019, 4:37 PM

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@slow flax the dil amounts were showing low. I was going after par mainly and trit secondarily. They need to do something to fix this. As I said, it is getting more and more unplayable. I have to close and restart the game 5 or 6 times an hour to reset. I put in tickets and hear back days later.

slow flax May 1, 2019, 4:42 PM

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The Envoy travel time bug is more annoying. You literally have to restart your app to get the correct travel time of your envoy once you start it warping. The way I see it, any bug that affects all players is not something we should be asking for money back for at least two reasons. 1) You didn't pay for the game, you paid for rss or some other feature of the game and these bugs have nothing to do with that since F2P are affected too. 2) You can choose to play the game for free and test it before you you pay anything, so you pay with full knowledge that the game is still bugged (buyer beware).

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At least bugs that affect everybody equally don't make it unfair, like the Zevis bug does.

slow flax May 1, 2019, 5:46 PM

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@ivory vortex Here's another UI bug that really bothers me, and to demonstrate, I'm going to lay it out as I see it.
Set command to attack a ship...

📎 1thru5.PNG

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📎 1thru5.PNG

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Hit that ship

📎 1thru5.PNG

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📎 1thru5.PNG

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Complete battle with that ship

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📎 1thru5.PNG

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Seems to occur every time your ship starts movement and again when it stops.

📎 6.PNG

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I'm hunting elites with my NS and I don't want to be told 5 (sometimes even 6) times that my ship is full with each ship I attack.

eternal furnace May 1, 2019, 6:36 PM

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Any word on whether I’m getting my account back?

hard jolt May 1, 2019, 6:59 PM

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@ivory vortex Botany Bay Level 20 - Ship Experience is showing 27849/2900 - Tells me someone forgot a 0 in there.

fickle turtle May 1, 2019, 7:08 PM

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Kahn repair rate no longer functioning despite timer claiming 14more hours

fickle turtle May 1, 2019, 7:52 PM

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Also repairing is not applying discounts properly again

paper trellis May 1, 2019, 8:02 PM

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Screen lock up at 25% load. Cant log in

native oyster May 1, 2019, 8:09 PM

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@slow flax +1. I guess this "cargo capacity" spam popup might also overload servers at times if it affects many players at once

full solar May 1, 2019, 8:28 PM

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Has anyone ever recovered lost resources due to a game glitch? Ie. I April elite reward pack - took 40 tokens instead of 10

Or lost resources due to a shield dropping before it was supposed to run out?

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Been contacting support but it seems support is either automated or they simply dont care.

hybrid spoke May 1, 2019, 8:50 PM

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I got the same bot or calculated response! I lost resources due to Scopely not helping with a login problem and a second instance where there was no ten minute shield!

craggy trellis May 1, 2019, 8:54 PM

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Yet another bug where I loose rss after a station hit. I got notifications this time, albeit 15 minutes after my station was attacked and I’d lost 5mil trit

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Might be time to quit and put my money into something where support actually fix things rather than great more problems

haughty trail May 1, 2019, 9:16 PM

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Swerly whirly mines still popping up!

📎 Screenshot_20190501-084452.png

fleet ruin May 1, 2019, 9:31 PM

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Okay I am wondering if anyone else is seeing this issue.

If I have my game open and the system goes to sleep, unless I close the game completely and relaunch I do not see any alliance players needing help regardless of screen I go too.

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Not sure how to provide screen shots of this issue

prisma reef May 1, 2019, 9:45 PM

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@ivory vortex this is ridiculous, how are we supposed to complete the events when in most systems there is only one mining node still working???

limpid yew May 1, 2019, 10:43 PM

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The answer to all bugs is spend more money.

eternal furnace May 2, 2019, 12:38 AM

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Is anyone from scopely planning on contacting me? Jon

native oyster May 2, 2019, 12:46 AM

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📎 Star_Trek_Fleet_Command_2019-04-25-16-54-56.jpg

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Already reset my locations but ship still shows its there when its not but i get destroyed regularly because of it

inland stag May 2, 2019, 1:00 AM

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<@&509690795536941056> No one can be targeted on this planet

📎 image0.png

dusk yoke May 2, 2019, 1:45 AM

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@inland stag thankyou, its a known issue and they are working on it. 😊

inland stag May 2, 2019, 1:45 AM

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Domo!

jolly quartz May 2, 2019, 3:07 AM

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I keep getting this

📎 Screenshot_20190501-224511_Star_Trek_Fleet_Command.jpg

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Any clue as to what's going on?

quick fern May 2, 2019, 3:38 AM

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This bug of a recurring winner notice is extremely obnoxious and misleading.

📎 Screenshot_20190501-233653.png

ionic cape May 2, 2019, 4:35 AM

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[S:719474967 X:-329 Y:-607] Fix this damn planet!

cunning thistle May 2, 2019, 5:22 AM

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@quick fern that’s a super annoying bug

quick fern May 2, 2019, 5:23 AM

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@cunning thistle 3 days running so far

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It just won't stop

cunning thistle May 2, 2019, 5:23 AM

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@quick fern mate I’ve had it a week

quick fern May 2, 2019, 5:23 AM

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I feel for ya

cunning thistle May 2, 2019, 5:24 AM

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Spoke to support and got the standard reply. “We are working on and can’t give you a timeframe for fix. I hope this doesn’t impact how you play”

quick fern May 2, 2019, 5:25 AM

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LoL. No surprise there

cunning thistle May 2, 2019, 5:25 AM

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Hahah no surprises at all mate

tawdry nova May 2, 2019, 6:36 AM

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just curious, how many bugs have actually been fixed?

prisma reef May 2, 2019, 6:52 AM

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Yeah, everything is a known issue and they are working on it. For the last 3 months 😡 😡

wooden orchid May 2, 2019, 7:22 AM

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iOS crashing issues outstanding for 3 months now.
Looks like it isn’t even a priority or they have no clue how to fix it.

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For a game racking millions, surely it would be polish?

prisma reef May 2, 2019, 7:39 AM

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Nah it is a quick cash grab. They arent interested in a polished product.

buoyant grotto May 2, 2019, 7:41 AM

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The Android app has little problems on crashing. But iOS is harder to update due to Apple restrictions.

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Thats why it takes longer to update that.

native oyster May 2, 2019, 9:50 AM

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@ivory vortex the data nodes on server 15 are dying at exponential rates @rugged carbon

📎 image0.png

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It’s now interfering with the augment events

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Can the devs please reset our servers mining nodes?

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Even worse, 25% of our g3 nodes are now dead and dying fast @ivory vortex

ivory vortex May 2, 2019, 10:57 AM

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There was a push for nodes today to fix these

native oyster May 2, 2019, 11:11 AM

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@ivory vortex Well as of this moment they are still broken

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I’m not sure when this push goes through

jolly quartz May 2, 2019, 11:44 AM

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Why I keep.getting this and restarting the game doesn't help

📎 Screenshot_20190501-224511_Star_Trek_Fleet_Command.jpg

dusk yoke May 2, 2019, 11:48 AM

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@jolly quartz looks like a memory leak to me, used to have it all the time. Restart your device seems to be the best way to solve it.

jolly quartz May 2, 2019, 11:59 AM

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@dusk yoke just did that.. cleared data an cache and still the same..

dusk yoke May 2, 2019, 12:01 PM

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Eep. So restarted your phone /ipad/ device didnt help. Hmm

native oyster May 2, 2019, 12:24 PM

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About bugs, one basic factor on those MMO games is frustration. First off you get everything you need then all become uncommon, then rare. You know what I mean ? Broken nodes are taking part of the player frustration - there are more and more - so all in all the game staff isn't rushing for a corrective. Or are they?

strong ridge May 2, 2019, 12:36 PM

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Let’s hope the quiet and no events is because they are preparing a major update I think that’s why there are no new events

surreal pawn May 2, 2019, 12:37 PM

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you mean another attempt at fixing mining rates and travel speeds? You might be correct. I was talking to bots on support for last 4 days so maybe even support stuff is helping with fixes

native oyster May 2, 2019, 12:56 PM

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New IOS issue: can't force at times application exit, you can swipe the app up but it will never close. This is a bug particularly annoying because that is the only handling to avoid the nasty warp bug. Well, bugs are now starting to interact themselves, the end is nigh...

vast sky May 2, 2019, 1:03 PM

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blocked twice in 2 days

📎 image0-1.png

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😂

simple locust May 2, 2019, 1:11 PM

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I have invested in prime shields & prime hulls but i dont see any difference after invested, is it a bug?

native oyster May 2, 2019, 1:30 PM

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I'd say God only knows. Players are divided on that matter but the last assessment is that most of "prime" are broken or at least no one is understanding how they are working, Scopely included.

simple locust May 2, 2019, 1:36 PM

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Thx

jolly quartz May 2, 2019, 1:51 PM

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@dusk yoke that is correct.. is Samsung Note 8 if it helps to figure it out.... also I cleared all data and cache which also didn't do anything.

native oyster May 2, 2019, 2:57 PM

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FIX THE ATREIG GLITCH PLANET....

wooden iron May 2, 2019, 3:04 PM

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Anyone else having refinery issues? I’m doing 12k refines on 3 star and only receiving the first refine of the two

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Forgot to take screens of the actual refined but this was crystal, was 3 uncommon first, 8 2nd only counted the 3

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📎 image0.png

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📎 image0.png

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Happened earlier with ore, opened two 3 uncommon only got one of them

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Huge problem if widespread, hard enough getting what you’re supposed to

vivid bronze May 2, 2019, 3:20 PM

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@wooden iron The displayed refines aren't added to each other. The last one you see is the cumulated total (includes the previous refines). This is the same for all (afaik) multi-chest openings (like officer shards)

rustic stump May 2, 2019, 4:00 PM

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@vivid bronze is right. The way they display multiple chest openings is the problem, it makes it seem like you're getting more than you actually get. It's a UX problem.

hasty crater May 2, 2019, 5:36 PM

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my ship is stuck in battle

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📎 image0.jpg

rugged carbon May 2, 2019, 5:46 PM

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Just send a ticket to support please. They can recall your ship. Tell them which ship it it so they don't have to recall all of them 😊

native oyster May 2, 2019, 7:56 PM

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@wooden iron Devs aren't from Earth. Their logic differ from ours. We can't understand them and they can't understand us.

native oyster May 2, 2019, 8:16 PM

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Chat room reviewing please, we have paid, at least help monitor

📎 Screenshot_20190502-091259.png

native oyster May 2, 2019, 8:45 PM

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@jolly quartz There are rendering issues if your station is parked near a system star at a certain angle where the light refraction screws up the rendering entirely. That may be it.

pulsar axle May 2, 2019, 9:33 PM

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Anyone else having issues with miners glitching out when hitting bases?

harsh summit May 2, 2019, 10:29 PM

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@hasty crater gonna need to drop that IR tag, bro Bat

native oyster May 2, 2019, 10:37 PM

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@ivory vortex @rugged carbon <@&509691205798592532>

Broken building. I leveled it up and got no Hull health bonus to any ship @native oyster

📎 image0.png

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It used to make my ships jump in power, but they didn’t and all their hull health was the same after the upgrade

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Docked or in space?

low jackal May 2, 2019, 10:51 PM

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Look I got hit by a bug today that took money out of my hands. I had a shield expiring with 16m left that I shielded for an hour. 46 minutes later I shielded an 8hr. With 6h24m left I got hit and drained and Scopley seems to have no record of the 1hr and 8hr. This has happened to more than me and as a result of the logs showing this happening, they are refusing refunding the resources drained which I am 100% sure 3 minutes before I was hit the shield had 6h24m left. My miners has been sitting on nodes for over 1.5hrs so there was no accidental hitting at all. This is a legitimate bug that will essentially take money from your wallet. Is there seriously nothing that can be done?

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I get people abused the refunds for notifications but this goes well beyond that. A shield was up and yet I get hit with over 6 hours temaining. This implies at any time this can happen to anyone and potentially hundreds, if not more, dollars can be lost due to a bug... And I NEVER abused the system...

scarlet perch May 2, 2019, 11:26 PM

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The app Game continously restart

native oyster May 2, 2019, 11:36 PM

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@native oyster neither

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@native oyster stats didn’t go up docked or in space

placid dagger May 2, 2019, 11:37 PM

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The whole game is a bug ffs

native oyster May 2, 2019, 11:37 PM

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@low jackal They used to give people all of your resources back. However they stopped doing that, and @ivory vortex was supposed to tell us why but he never has

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@native oyster I’ve actually been watching since I was level 30… So I haven’t got any stat increases for level 31 or level 32

limpid marten May 2, 2019, 11:47 PM

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@pulsar axle Yup! Can crack a base but unable to raid it. Ships are just bouncing off the base with no rss collected

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📎 video.mov

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@ivory vortex what’s with ships not being able to raid?

pulsar axle May 3, 2019, 12:10 AM

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Glad I’m not the only one

jolly quartz May 3, 2019, 3:10 AM

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@native oyster so to get rid of it I have to spend a relocation token because you guys can't fix it?

dusk yoke May 3, 2019, 3:26 AM

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@jolly quartz mods are not devs love. We cant fix it. Tag a cm please

jolly quartz May 3, 2019, 4:18 AM

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@ivory vortex any word on getting this fixed?

📎 Screenshot_20190501-224511_Star_Trek_Fleet_Command.jpg

low jackal May 3, 2019, 4:26 AM

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@native oyster well it just happened to another power player on my server tonight, Eureka. If they refuse to respond or for me or the others, they will have lost many of this games investors. I lost hardly anything compared to the others but its the premise that matters not what was lost

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This bug affects you when you override a previous shield with a new one... the new one shows active for you and will show that way all the time but to others you are unshielded

native oyster May 3, 2019, 4:27 AM

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@low jackal it happened to 5 ppl in my alliance this past week

low jackal May 3, 2019, 4:28 AM

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They have got to make reparations. This is lost money for a paid service that a bug is eating. I'm certain its illegal not to act

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Actually law illegal

native oyster May 3, 2019, 4:28 AM

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@low jackal that’s why I get people to look at my shield b4 I log out. I discovered this bug on dec 5th

low jackal May 3, 2019, 4:28 AM

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It's only started happening on my server recently

native oyster May 3, 2019, 4:28 AM

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@low jackal nah their tos we agree to makes it so it’s not illegal

low jackal May 3, 2019, 4:29 AM

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Actually this happened 1 other time but their logs showed it happen. This time their logs are lacking the detail

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Their TOS says we may pay for something lost to bad programming?

native oyster May 3, 2019, 4:30 AM

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@low jackal ask @ivory vortex he said they stopped reimbursement, but he would explain why and announce a solution. That was 3 weeks ago

low jackal May 3, 2019, 4:30 AM

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That was supposed to be for lack of notifications...

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What we're seeing here is serious

native oyster May 3, 2019, 4:30 AM

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@low jackal yep. It holds them not liable for bugs etc and says they can change or take away anything we buy at will

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And it says no refunds

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Read it. It’s a nasty tos where you give up most of your rights lol

low jackal May 3, 2019, 4:31 AM

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Bugs that chew away money, no matter the TOS, is illegal. I'm a developer believe me I know

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Those rights are not something you can agree to and be bound to...

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I work for a financial/advisor software and seen software chew up money in pilots where people have up rights and still win law suits

native oyster May 3, 2019, 4:33 AM

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99.999% of the players can’t afford the millions to sue so they don’t care

low jackal May 3, 2019, 4:33 AM

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You cannot give up rights to unknowns that result in a loss of investment without reparation

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Well theres a class action suit forming; they better start paying attention

native oyster May 3, 2019, 4:33 AM

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The tos forbids class actions

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So that’ll be interesting

low jackal May 3, 2019, 4:34 AM

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Except they cannot enforce that - we are not employees

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Only by law can that be enforced on employees not consumers

native oyster May 3, 2019, 4:34 AM

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It’s still a legal agreement where we agree to bin8ng 3rd party arbiters

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In the USA, it’s very enforceable

low jackal May 3, 2019, 4:35 AM

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They must provide statistics for the chance of loss of investment. Lack of those stats will nullify any of that garbage TOS

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You cannot blindly take peoples money for poor development practices or you must inform the public of those chances

native oyster May 3, 2019, 4:36 AM

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Well if it’s considered fraud, all bets are off

low jackal May 3, 2019, 4:36 AM

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At this point it could be ruled as such in my opinion

native oyster May 3, 2019, 4:37 AM

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But in the meantime, they will do what they will do

low jackal May 3, 2019, 4:37 AM

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Indeed

native oyster May 3, 2019, 4:38 AM

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I’d DM panic. Ask why they stopped reimbursements on resources

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He was supposed to tell us why, but he never did

low jackal May 3, 2019, 4:39 AM

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Well we have well over 100k spent in my alliance alone by estimates and that investment ends fast until we hear what is happening...

native oyster May 3, 2019, 4:41 AM

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One guy on my server has spent about 150k. My alliance has spent probably 500k total

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We have some HUGE whales on my server

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Anyway. This is the bug report room. We shouldn’t yap here. Makes tracking bug posts difficult

vernal rampart May 3, 2019, 6:09 AM

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lol your assuming they actually track bugs and actually fix them

autumn socket May 3, 2019, 6:39 AM

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They didn't know about the raiding bug where ships can't get into bases

quaint meadow May 3, 2019, 6:53 AM

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Once again I have been raided through an 8 hour shield by the same players again. And battle reports show base dead by the first hit despite all ships home and shielded. Ticket raised yet again including photo of the shield raised which scopely deny I raised last time.

last rock May 3, 2019, 6:57 AM

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@quaint meadow good luck with the ticket, but don’t hold out much hope. They won’t refund under any circumstances even if an obvious bug or combination of bugs. I’ve given up on mine and absolutely know a 24hr and 3 day shield dropped through no action of mine. But they totally deny it 😡

quaint meadow May 3, 2019, 7:04 AM

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Photo taken after popping it this time as it’s the third time it’s happened. I k ow there have been certain individuals that used a certain program to identify bases and shield drops that sort of thing. It looks suspiciously like they have a way to get round shields as well as it’s he same people each time.

native oyster May 3, 2019, 7:25 AM

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simple quick solution, that can be implemented very quick for the system ZEVIS [S:719474967 X:-329 Y:-607] : until you fix it. give it to the developers for once ; lock this planet that it is full all the time. move all players to the nearest planet, and the bug is locked until this is fixed.
Players on that system have a huge advantage against other players as they don't need shields.
get it fixed today ! , this can be implemented without update.

native oyster May 3, 2019, 7:58 AM

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Bug when attacking a base with Velmet as captain: my ship died during attack and it is now stuck on top of the base, i cant recall it, it cant be selected or targeted:

📎 inconnu.jpeg

native oyster May 3, 2019, 9:09 AM

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@native oyster Problem is that bug is global so Devs should take action over around 200 game servers. Either they do it manually, server by server, either they tinker a script which might break many other stuff... So my guess is they will do nothing about invincible planet

dim robin May 3, 2019, 9:56 AM

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@ivory vortex @rugged carbon -- is it possible to see the bug priority backlog? ie do they keep it on a shareable Trello board or similar

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^ it would go along way to managing players / payers expectations

placid dagger May 3, 2019, 10:14 AM

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@dim robin it's too big

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They're using free version of confluence/ Jira so they keep losing it

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And having to start again

exotic coral May 3, 2019, 10:44 AM

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Has it been mentioned before?

📎 Screenshot_20190503-123743_Star_Trek_Fleet_Command.jpg

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📎 Screenshot_20190503-123805_Star_Trek_Fleet_Command.jpg

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📎 Screenshot_20190503-123814_Star_Trek_Fleet_Command.jpg

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📎 Screenshot_20190503-123831_Star_Trek_Fleet_Command.jpg

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📎 Screenshot_20190503-123900_Star_Trek_Fleet_Command.jpg

dim robin May 3, 2019, 10:48 AM

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@placid dagger -- hahahaha

exotic coral May 3, 2019, 10:49 AM

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In words:
I finally decided to fork the 10M Dili tax required for 3rd objective in the "Not Enough Time" mission.

When I press the DONATE button, a "waiting circle" whirls for a second, then nothing happens.
The 10M Dili do NOT get deducted, the mission remains stuck on that 3rd objective.

Server 138

#

I retried several times, to no avail, even closing and restarting the game

@ivory vortex @rugged carbon

native oyster May 3, 2019, 11:24 AM

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10 M Dili? You might probably grab 1M Parsteel back, lol

cunning thistle May 3, 2019, 12:25 PM

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10mil Dil is insane. These donate missions are nuts, every rss in this game has a monetary value and Scopely are basically extorting us to complete them.

meager mural May 3, 2019, 12:26 PM

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📎 Star_Trek_Fleet_Command_2019-05-03-08-23-40.png

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My ship is stuck in permanent combat with a station , tried to get it out with restarts of the game and tablet, no joy.

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📎 Star_Trek_Fleet_Command_2019-05-03-08-28-09.png 📎 Star_Trek_Fleet_Command_2019-05-03-08-28-38.png

native oyster May 3, 2019, 12:33 PM

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@meager mural 1. Raise a ticket in game and ask support to bring your ship home due to stuck in battle, make sure you specify which dock it's attached to (C)
2. Stop using vemet as Captain, it's his maneuver that is the no.1 cause of this problem

meager mural May 3, 2019, 12:35 PM

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Thks

native oyster May 3, 2019, 12:48 PM

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I have got exactely the same problem, i am stuck with ship out, base cannot be moved, crew in ship cannot be recalled, 3rd dock cannot be used... i entered a ticket this morning but nobody answers!!!

frail gate May 3, 2019, 1:16 PM

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I can’t log in. Freezes at 25%.

wide ruin May 3, 2019, 2:16 PM

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I just got ripped off on my daily power creep, I finished a build and gain 2k but received nothing for my power creep!

regal olive May 3, 2019, 2:31 PM

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@wide ruin was it a defense platform?

mystic turret May 3, 2019, 2:44 PM

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I cannot view pricing in the pay to play store. The tabs are blank and if I try to purchase I only get an error message. This has been an issue for me since the April 11 maintenance. I have reported with a ticket in game but I'm not getting anywhere. Game play has drastically slowed down for me because of this. I cant seem to even give real money to scopely. I've tried everything- different devices, reloading game, etc.
Anyone else having this problem?

📎 Screenshot_20190419-104907_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20190419-104830_Star_Trek_Fleet_Command.jpg

plush epoch May 3, 2019, 2:47 PM

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They'll fix that quickly, because they want that cash

wide ruin May 3, 2019, 2:47 PM

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Yes it was

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@regal olive

regal olive May 3, 2019, 2:48 PM

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Those don't count towards event rewards

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so, "working as intended"

wide ruin May 3, 2019, 2:48 PM

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Ok then

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Good to know

regal olive May 3, 2019, 2:49 PM

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they used to, but I think it was something about awarding too many event points or something

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or so I was told

wide ruin May 3, 2019, 2:52 PM

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I was wondering why I haven't noticed that before

midnight plank May 3, 2019, 3:12 PM

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@quaint meadow I may be of some assistance to you if you need it. Had the same thing happen to me and I had to go shock and awe on them.

plush ivy May 3, 2019, 4:06 PM

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I cannot attack any stations today, anyone else having the same issue?? @ivory vortex

topaz field May 3, 2019, 4:12 PM

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[S:719474967 X:-329 Y:-607] will the glitched system ever get fixed?

honest dust May 3, 2019, 4:16 PM

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I've found a new glitch.
My travel times are off by 10 to 20 percent at times.

autumn socket May 3, 2019, 4:24 PM

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I've asked in game support for a contact to raise a complaint as had enough of the bugs and the copy paste replies

upper basin May 3, 2019, 4:50 PM

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There are new spinning mines upcoming.

plush epoch May 3, 2019, 4:51 PM

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Why not to hit miners on nodes, causes broken nodes

upper basin May 3, 2019, 4:52 PM

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?

plush epoch May 3, 2019, 4:53 PM

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I heard hitting miners that are mining causes the nodes to become broken and unusable

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Not sure, ive also heard that it's hackers, many possibilities, but I doubt the hackers theory

honest dust May 3, 2019, 5:21 PM

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It's bad code.

severe jetty May 3, 2019, 5:42 PM

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on our server it seems to be when officer vemet is on the the bridge of the destroyed ship. the mine becomes bugged

#

this does seem to be fixed now though

heavy cape May 3, 2019, 5:46 PM

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@ivory vortex Joaquims officer abilities are described wrong on the German translation folks, just had two of my German alliance mates tell me the description mentions nothing about Protected or Mining rates its all about fighty, fighty stuff.

severe jetty May 3, 2019, 5:51 PM

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@heavy cape check ur looking at correct officer.. there is a Joachim (station attacks) and joaquin (mining buffs)

woeful scroll May 3, 2019, 7:02 PM

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@ivory vortex the french translation for Khan (Khan, not Harrison) is also incredulously wrong.

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📎 image0.png

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📎 image0.jpg

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The bridge ability is also very, very wrong.

sour pumice May 3, 2019, 7:31 PM

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@ivory vortex wrt the changelog item "Mines that are in a constantly spinning state when you tap on them - Fixed 4/01" . This is definitely not fixed.

charred sage May 3, 2019, 8:29 PM

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FYI bought the ultra Research Boost Pack as a lvl 25, suppose to have 2 mil dilithium in it, but was actually received was 1 mil dilithium. Contacted support, and they basically blew me off, guess I will have to file complaint with apple for not receive goods being offered

slow flax May 3, 2019, 10:02 PM

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Seems to be a player ship appearing on right side of Jishui system that isn't really there. Rebooted app and it still shows up. Get this error and the ship leaves but when I go to Galaxy view and back to locate my ship, I can see it again. Location is [S:1263278966 X:901.8115 Y:1.127254] in Server 20.

📎 unknown.png

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Just received confirmation from another player that they see it too.

upper basin May 3, 2019, 10:28 PM

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@ivory vortex all officer abilities in German language are wrong. It's not a translation thing, they are set up faulty.

shadow nymph May 3, 2019, 10:29 PM

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Cannot repair my ship

📎 image0.jpg

tender fern May 3, 2019, 10:31 PM

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My faction rep and tasks are out of synch. My rep is romulan consort. My daily tasks are associate level difficulty.
Anyone else seeing this?

cinder viper May 3, 2019, 10:32 PM

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@shadow nymph need more dil.

rustic stump May 3, 2019, 10:32 PM

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@tender fern there is an "invisible" daily rep level from 1.5-2.0 M rep

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It's stupid.

cinder viper May 3, 2019, 10:32 PM

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The number it needs vs what you have is too close

tender fern May 3, 2019, 10:35 PM

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@rustic stump thx. That's actually the 1st informative thing I've heard in days. It is stupid. So basically it's not a bug. I just have to deal with it. Is that right?

rustic stump May 3, 2019, 10:35 PM

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It is a bug if you ask me.

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NONE of the other rep related activities have ANY hidden thing from 1.5-2.0M

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But the daily faction quests do.

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Some developer fat fingered it and added a hidden tier there when there should not be one.

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The rep page which shows you your tier DOES NOT show anything special from 1.5-2.0

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The rep events DO NOT have any tier from 1.5-2.0

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but the daily faction quests do have a hidden tier at 1.5-2.0

tender fern May 3, 2019, 10:38 PM

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Agree. It should not be there. Everything should synch. My rep points still say 1M. so perhaps thats bugged.

shadow nymph May 3, 2019, 10:38 PM

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@cinder viper ok I thought I had enough

cinder viper May 3, 2019, 10:41 PM

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@shadow nymph honestly you should but the game doesn’t seem to register it right or something. I almost always have to get like 1-2k more than I need for the repair before it’ll take.

shadow nymph May 3, 2019, 10:42 PM

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😩

somber talon May 3, 2019, 10:53 PM

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Not a bug but problem all the same ...please get rid of the bot that is spamming galaxy chat offering free latinum

lapis kindle May 3, 2019, 11:22 PM

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Block and report @somber talon

astral gale May 4, 2019, 12:07 AM

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Northstar (with officer bonus) timing still not working correctly.

📎 image.png

astral gale May 4, 2019, 1:20 AM

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📎 image.png

half axle May 4, 2019, 1:23 AM

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So the constant alliance Khan token wins are intentional right? I don’t get credited and it pops up ever so often so it’s a form of incentive to work harder, right?

random lagoon May 4, 2019, 1:29 AM

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game down,can load past 25%...anybody else?

queen peak May 4, 2019, 3:43 AM

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^^

lapis kindle May 4, 2019, 3:49 AM

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usually reinstalling the app fixes that, but if you dont have your account synced to google play or apple game center you risk loosing your account

slow flax May 4, 2019, 3:58 AM

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This ship has been stuck in Vindemiatrix since before Christmas. Server 20, [S:1790049115 X:-108.9722 Y:664.9684]

📎 unknown.png

mighty panther May 4, 2019, 5:28 AM

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@slow flax so server 020 is getting the same issues as we have in great numbers on 131

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@random lagoon if the issue @lapis kindle mentioned should happen: https://scopely.helpshift.com/a/star-trek-fleet-command/?p=web&s=lost-progress-contacting-support

Scopely Support

Star Trek: Fleet Command: Lost Progress & Contacting Support

View all 3 questions in Lost Progress & Contacting Support

#

@half axle you mean the khan tokens you suddenly get through event? no, they are a bug, coz when you check the event store, you see you actually did not get those

somber talon May 4, 2019, 5:38 AM

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@lapis kindlehave several times

tawdry nova May 4, 2019, 6:00 AM

#

Fixed Issues

Lagging and Freezes during gameplay - Fixed 3/25
Mines that are in a constantly spinning state when you tap on them - Fixed 4/01
Battle Reports occasionally not appearing (or being deleted early) for players - Fixed 4/01

Amended issues

Delayed notifications on 5 min free peace shield - Temp changed to 10 mins to mitigate delay

Upcoming issues

Resource conversion error when repairing ships.
Ships getting stuck in combat or on mines.
Some unshielded stations can’t be attacked.
Some hostiles are not moving and not targetable.
Reduce repair costs

item1 game freezes forced reboots and game freezes still occur
item 2 still occurs, mines are still spinning and the number grows of mines affected
item 3 some things may have been fixed such as self vs self battle reports but now im getting unread battle reports from several days ago. that never appeared in the first place, late better than never? not in this case.

#

i hope planet zevis is included in the upcomining issues. its very non speficly mentioned.

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and was promised over a month ago

mighty panther May 4, 2019, 6:29 AM

#

the lag issue got better

#

hardly have those, mines, yup, still borked, 3 same

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in regards to glitch planets, that still needs to get done

#

it was announced to be worked on with prio, but then they had the bots issues to deal with that put stuff like that on hold

#

they do have a list, also thanks to the many reports

#

issue here is, support needs to improve their feedback

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my personal 2cents about it

native oyster May 4, 2019, 6:44 AM

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@mighty panther panic promised weeks ago to explain why support will no longer return stolen resources for shield glitches. He still hadn’t told us why

#

And it makes no sense why support won’t reimburse

mighty panther May 4, 2019, 6:44 AM

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guess he's waiting for the answer as well then

#

bureaucracy can slow down things

native oyster May 4, 2019, 6:45 AM

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If you lose resources to a bug, the company should replace

mighty panther May 4, 2019, 6:45 AM

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personally, I agree

#

and also told them

native oyster May 4, 2019, 6:47 AM

#

Made no sense why they stopped reimbursement sigh

unreal pilot May 4, 2019, 7:26 AM

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If I had to guess i'd say they are not reimbursing because the work involved in doing so is so extensive that it would take too much time away from trying to find and fix the problem.

autumn socket May 4, 2019, 7:58 AM

#

Want to raise a complaint about support so don't want to deal with support can I get details of someone that is not support please

📎 Screenshot_20190504-085751_Star_Trek_Fleet_Command.jpg

mortal citrus May 4, 2019, 8:38 AM

#

For quests that require x amount of resources it should save them instead of removing them as you spend them.. @ivory vortex sucks with the BB quests spending plutonium to only make you wait longer to do the mission

reef tartan May 4, 2019, 10:30 AM

#

Lots of people get raided with shield up, in galaxy chat this is confirmed, scopely has a bug but doesn’t refund rss..ridiculous!,,

📎 image0.png

hollow kiln May 4, 2019, 12:25 PM

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Hello your game is broke again. Can't tag team quest bosses, white bar is new for each subsequent attack and kills us. Hello please fix

autumn socket May 4, 2019, 2:44 PM

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📎 Screenshot_20190504-145832_Star_Trek_Fleet_Command.jpg

mystic turret May 4, 2019, 2:45 PM

#

@mighty panther
@ivory vortex
Is there anything you guys can do to help me?
I cannot view pricing in the pay to play store. The tabs are blank and if I try to purchase I only get an error message. This has been an issue for me since the April 11 maintenance. I have reported with a ticket in game but I'm not getting anywhere. Game play has drastically slowed down for me because of this. I cant seem to even give real money to scopely. I've tried everything- different devices, reloading game, etc.
Anyone else having this problem?

📎 Screenshot_20190419-104907_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20190419-104830_Star_Trek_Fleet_Command.jpg

somber talon May 4, 2019, 3:59 PM

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@mystic turretwell you would think they would want your money!!

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They get enough of mine

mystic turret May 4, 2019, 4:01 PM

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No kidding but after multiple customer service tickets, I've gotten nowhere

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@somber talon

somber talon May 4, 2019, 4:08 PM

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@mystic turret I got hit.through a 3 day shield and.lost a ships power pack I had bought earlier and not used yet ... . Scopley did nothing... didnt even replace the pack I am about done spending money on there .. now its buy and use the pack as soon as I get it

mystic turret May 4, 2019, 4:12 PM

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@somber talon Every time I send a ticket it's as if they're aggravated with me or I'm being inpatient even though I've waited a month for the fix. The last response indicated that it may never be resolved. I would be pissed if someone got through my shield and the wouldn't replace lost pack or rss

#

I'm not a big spender like some folks in this game but when I'm in a hurry to advance a ship or need uncommons (that are purposely rare through refining) I will spend some

cosmic egret May 4, 2019, 5:04 PM

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I just lost all my Nyota Uhura shards, after she was fixed, had like 50+ @ivory vortex

void seal May 4, 2019, 6:06 PM

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📎 Screenshot_20190505_020610.jpg

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@ivory vortex hope u guys can resolve the bug planet soon as we have several high levels who raids often and yet chooses to hide at this bug planet and gloats on GC. 😴

vital folio May 4, 2019, 6:26 PM

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when and where was it announced they were no longer replacing lost rss due to 5 min shield not activating?

somber talon May 4, 2019, 6:26 PM

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@mystic turretoh yes very pissed and not liable to spend anymore money either

slate bane May 4, 2019, 6:47 PM

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@vital folio Well over a month ago for me at least

red tide May 4, 2019, 7:10 PM

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@ivory vortex <@&509691205798592532> i tried restarting inc ase it was my app, the alliance hunting the hunters event is glitched. not counting. not giving rewards. the alliance leaderboard event is counting properly. the alliance augment event is not counting either. can we count on the devs granding the rewards and the faction rep that's already been accumulated but not tracked?

#

ps. i've also been quiet about this, but the CONSTANT alliance event popups are absolutely killing me lol

#

PLEASE is there a fix for this coming? it was just one... now it's 2!!!!!!!!!!!!!!!! miserable lol

native oyster May 4, 2019, 8:41 PM

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@ivory vortex @rugged carbon The repeating event bug has returned. This keeps popping up every two minutes

📎 image0.png

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Clearing localization cache doesn’t help

noble parrot May 4, 2019, 9:22 PM

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@native oyster This just started happening to me as well. @ivory vortex @rugged carbon

native oyster May 4, 2019, 9:23 PM

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I do know it’s a server-side bug so it has to be fixed server side

open spear May 4, 2019, 10:26 PM

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Is there anyone who can help me get a fix for my bug...where i cannot leave my alliance and am only half in...pls pls ive been trying to get scopely support to help for so long now ...

rustic stump May 4, 2019, 10:31 PM

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We've had a guy stuck in our alliance for MONTHS.

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Scopely doesn't care.

dusk yoke May 4, 2019, 10:32 PM

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@open spear unfortunately that has been going a long time. I had it happen to me too twice. They were fixing them, pm me your player ID and we can see if they can take a look

rustic stump May 4, 2019, 10:34 PM

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You may want to delete that pic and PM it

#

Not sure if there are security considerations with sharing your player ID with random people

open spear May 4, 2019, 10:34 PM

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Its been months for me too..i keep asking when..all i get is pls be patient

dusk yoke May 4, 2019, 10:35 PM

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As its the weekend might not hear until after, but will do my best.

open spear May 4, 2019, 10:35 PM

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Ty

#

Thought id pm it..ooh well

dusk yoke May 4, 2019, 10:36 PM

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@rustic stump there is nothing anyone can do with a player ID. I will delete it but not a worry. I usually ask for pms to make people feel better. All good.

rustic stump May 4, 2019, 10:36 PM

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Cool, thanks for the info.

open spear May 4, 2019, 10:37 PM

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Any help is welcome.. Thx

dusk yoke May 4, 2019, 10:37 PM

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😊

rugged siren May 4, 2019, 10:55 PM

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📎 image0.png

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📎 image0.png

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📎 image0.png

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It stays in the top right corner if I move around the map

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📎 image0.png

silent flax May 4, 2019, 11:23 PM

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please stop lying @ivory vortex - Mines that are in a constantly spinning state when you tap on them - Fixed 4/01 - this is not fixed

dusk yoke May 4, 2019, 11:31 PM

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@silent flax a fix was put in for them then, if you find another broken node, ticket it please. Panic is not Q and cant see everything happening on every server, nor does he control the fixes. Please and thankyou

silent flax May 4, 2019, 11:42 PM

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ok thanks @dusk yoke

autumn socket May 4, 2019, 11:44 PM

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📎 Screenshot_20190505-003944_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20190505-003938_Star_Trek_Fleet_Command.jpg

elfin anchor May 4, 2019, 11:44 PM

#

I was recently promoted to Admiral for my Alliance, and when that happened, my Alliance Contributions got reset. Is this a known bug?

autumn socket May 4, 2019, 11:44 PM

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@elfin anchor they reset every time you go up a level

elfin anchor May 4, 2019, 11:45 PM

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Argh. I'm trying to get people in my alliance to contribute, and now I look like a hypocrite becuase my contribution history is nuked.

#

I think this is a legit bug, albeit not a big one compared to all of the bugged nodes, ships getting destroyed when you exit the game during warp, etc.

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What's the official process to file a bug report?

autumn socket May 4, 2019, 11:49 PM

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In game support and then wait till they "fix" it

#

I am trying to get all players something back from them for all the bugs in the game that should have been sorted in beta stage and I will be honest with everyone about what I say to support and what I get back which is why I've posted my messages to them and from them here

elfin anchor May 4, 2019, 11:52 PM

#

Can someone please point me to how you get the in-game support? I'm not a newb (I have years of software dev under my belt AND QA testing for mobile apps) but I'm not finding it in the game.

autumn socket May 4, 2019, 11:53 PM

#

I'll pm you screenshots

elfin anchor May 4, 2019, 11:54 PM

#

Thanks! Apprecietd!

autumn socket May 4, 2019, 11:56 PM

#

No problem mate

mystic turret May 5, 2019, 12:19 AM

#

@dusk yoke Help
I cannot view pricing in the pay to play store. The tabs are blank and if I try to purchase I only get an error message. This has been an issue for me since the April 11 maintenance. I have reported with a ticket in game but I'm not getting anywhere. Game play has drastically slowed down for me because of this. I cant seem to even give real money to scopely. I've tried everything- different devices, reloading game, etc.

📎 Screenshot_20190419-104907_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20190419-104830_Star_Trek_Fleet_Command.jpg

dusk yoke May 5, 2019, 12:20 AM

#

@mystic turret please pm me your player ID

random path May 5, 2019, 12:26 AM

#

So... Conversion ratios of rss to latininum are fucked

#

*latinum to rss

#

📎 Screenshot_20190504-200311.png 📎 Screenshot_20190504-202206.png 📎 Screenshot_20190504-202148.png 📎 Screenshot_20190504-202424.png

unreal pilot May 5, 2019, 12:31 AM

#

I don't think it's about the actual conversion rate, it seems to be the value of the item you are converting it for.

cosmic coral May 5, 2019, 12:31 AM

#

why is my bones ability shown wrong?
it says less than 10% kinetic damage taken
but it should be increasing defense

#

after hit taken

random path May 5, 2019, 12:32 AM

#

Brass, its all the same item

cosmic coral May 5, 2019, 12:34 AM

#

?

unreal pilot May 5, 2019, 12:36 AM

#

same item at the same time? or at different levels?

random path May 5, 2019, 12:37 AM

#

Yes all just now

#

Top one is from tritanium warehouse 24, next is tier 4 cargo bay on kumari, next is battleship hull research 1, and the last one is the exact same tritanium warehouse upgrade after spending ore on the research, after converting via the kumari upgrade

unreal pilot May 5, 2019, 12:38 AM

#

ok, that is NOT all the same item.

random path May 5, 2019, 12:38 AM

#

Top and bottom pictures are the same building upgrade

#

Its all 3* common ore im converting

unreal pilot May 5, 2019, 12:39 AM

#

yes, but what you're converting it FOR is what I was talking about

random path May 5, 2019, 12:39 AM

#

Top and bottom are the same.

#

117 ore for 47 latinum, then 20 ore for 74 latinum

unreal pilot May 5, 2019, 12:40 AM

#

that's interesting then, just keep cancelling the purchase till you get a nice low number. it's probably randomized

random path May 5, 2019, 12:40 AM

#

Not random

#

I spent ore between the two pictures, thats the only difference

unreal pilot May 5, 2019, 12:40 AM

#

does it always come up the same number for the same amount converted?

random path May 5, 2019, 12:41 AM

#

Yes

#

Kumari right now is 150 ore for 60 lat

#

Which is 2.5x, that ratio hasnt changed

unreal pilot May 5, 2019, 12:41 AM

#

I can test, hold on.

half axle May 5, 2019, 12:43 AM

#

@mighty panther , actually our alliance already achieved the required score..

unreal pilot May 5, 2019, 12:43 AM

#

it could be that the price goes up when you're closer to completion for purely capitalistic reasons.

random path May 5, 2019, 12:46 AM

#

Kumari one has been consistent at least but research and buildings are wild

honest dome May 5, 2019, 1:25 AM

#

I am an ally in Augmented space but still being attacked by the bountyhunters

dusk yoke May 5, 2019, 1:26 AM

#

@honest dome because Augment space is full of enemies to Augment friendlies.

oblique ravine May 5, 2019, 6:31 AM

#

Four hour shields are glitching. Three of us had them up only to find our bases under attack tonight.

unreal pilot May 5, 2019, 6:52 AM

#

ALL shields are glitched, it's a known issue, who knows when or even IF they'll ever fix it.

twilit pond May 5, 2019, 7:53 AM

#

This mission gives incorrect reward. It is giving fed credits when it should be Romulan.

📎 image0.png 📎 image1.png

verbal bobcat May 5, 2019, 8:33 AM

#

Thanks Scopely, i guess 1 spam event was not enough 😂

📎 Untitled-1.png

mortal citrus May 5, 2019, 9:40 AM

#

📎 Screenshot_20190505-193948_Star_Trek_Fleet_Command.jpg

#

So when can we expect a fix for this bugged planet..

#

@ivory vortex

gleaming basin May 5, 2019, 10:46 AM

#

A fix for the "peace shield" not kicking in when attacked would be nice? Or maybe some form of reimbursement? For the lost resources. Quick enough to take money... Maybe augmented space could have waited till the underlying issues are resolved?

autumn socket May 5, 2019, 10:56 AM

#

@gleaming basin they have said they will not compensate any lost resources

📎 Screenshot_20190505-003938_Star_Trek_Fleet_Command.jpg

gleaming basin May 5, 2019, 11:07 AM

#

Absolutely disgusting. Will continue to allow people to pour money in to the game. But will not allow for bugs or errors out of the players control to be reimbursed. Poor customer service

last acorn May 5, 2019, 11:11 AM

#

Answer is simple. STOP spending money

static crescent May 5, 2019, 11:39 AM

#

Tried asking through Support, but got an answer that made no sense. Why do the Augment Faction officers require Independent Credits to upgrade instead of Augment Credits? I am thinking and hoping this is a mistake, otherwise what a pointless crew to release since you can’t hardly upgrade them...

autumn socket May 5, 2019, 11:48 AM

#

@static crescent if you look above fed and ROM space there is another independent area. My guess is you can get the credits from there but that won't be for a long time yet as needs a high warp level

rotund oar May 5, 2019, 11:54 AM

#

@ivory vortex everyone is still seeing the mine glitch that happens during reset.

mint hull May 5, 2019, 11:55 AM

#

I have spent too much real money on an utterly useless mayflower. You’ve admitted it’s bugged. When are you going to fix it? Or will you be issuing full refunds to all the suckers who have spent money in good faith on it?

autumn socket May 5, 2019, 12:26 PM

#

📎 Screenshot_20190505-132550_Star_Trek_Fleet_Command.jpg

#

📎 Screenshot_20190505-132556_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20190505-132559_Star_Trek_Fleet_Command.jpg

#

Support are not able to actually help you with any complaints you have they have said as much themselves in a reply to me

autumn socket May 5, 2019, 1:02 PM

#

@mint hull are you in the UK?

#

I'm not sure if people are aware but the UK had as a law which scopely is breaking with the bugs not being fixed and not supplying a satisfactory service so you can make a complaint to them with the following especially with the mayflower being as broken as it is

#

Under the Consumer Rights Act 2015, digital content should be of a satisfactory quality, fit for purpose and as described.
My rights have been breached because the digital content you sold me is faulty. I would like you to fix it within a reasonable time.

mint hull May 5, 2019, 1:55 PM

#

I am. Thank you. I will pursue accordingly .

autumn socket May 5, 2019, 2:06 PM

#

Given how long they have known of all these bugs I think 2 more weeks is more then acceptable for them to get it sorted

gleaming basin May 5, 2019, 2:21 PM

#

I have made a complaint to google play customer services directly, and forwarded a copy to scoplay. Under the consumer goods act! See if Google will issue a refund or kick scoplay in the a s s

glossy fiber May 5, 2019, 3:14 PM

#

Scopley... Get off ur ass and fix this planet!! The rest of the server has to burn shields while these folks have the advantage!!

📎 Screenshot_20190505-111144_Star_Trek_Fleet_Command.jpg

quick idol May 5, 2019, 5:14 PM

#

Including 3 of your alliance mates it seems?

native oyster May 5, 2019, 5:30 PM

#

Hi, why is the german officer skill description of Khan crew complete bullshit:)

#

It's not bad German, its completely wrong, different values and different skills

arctic harness May 5, 2019, 6:05 PM

#

Can you remove the test mission messages from my game please?

olive canopy May 5, 2019, 6:29 PM

#

The game kicked me out about 10 minutes ago, now it loads to 30% and kicks out again. Reset the phone and the tablet and still get kicked at 30%. My shield runs out soon so this is becoming a bit of a problem

native oyster May 5, 2019, 6:31 PM

#

It's your internet connection

#

I've had the same problem before 20 minutes and your back on

echo valley May 5, 2019, 7:29 PM

#

It’s been 5 hours

#

My shield has been out for hours

autumn socket May 5, 2019, 7:42 PM

#

Try deleting the app and reloading as long as you have connected your profiles to the game you should be able to get back into the game no problem

echo valley May 5, 2019, 7:42 PM

#

Ok

buoyant tendon May 5, 2019, 8:31 PM

#

@glossy fiber I'd be more pissed at donating 5 mill pars tbh

crystal thicket May 5, 2019, 10:09 PM

#

He could attack my station, but the shield had remaining time around 10 minutes.

📎 image0.png 📎 image1.png

native oyster May 5, 2019, 10:10 PM

#

Been off the grid for two weeks and come back to find nothing is fixed. No client fixes. No bugged planet fixes. No broken mine fixes. At this point I think they are just milking what they’ve got until it’s time to shit it down.

ancient dome May 5, 2019, 10:45 PM

#

@crystal thicket that shield time you see is the 10 min temp bubble

crystal thicket May 5, 2019, 10:47 PM

#

@ancient dome oh thx. I didn’t regonize it. Perhaps I have forgot a new shield.

ancient dome May 5, 2019, 10:49 PM

#

Possibly, I have do it before. If you repair your base, break the temp shield and put up another shield, you will get another 10min temp bubble right away and dont have to worry about the 2 hour cooldown.

fierce stream May 5, 2019, 10:54 PM

#

📎 Screenshot_20190505-210225.png 📎 Screenshot_20190505-210151.png

#

can't rep ship as has no crew. can't crew as it's need rep. unable to use a dock and crew not on bridge.

echo valley May 5, 2019, 11:29 PM

#

@autumn socket you are the man fixed my problem right up sweetie...let me know if I could return the favor. Deleted the app and Downloaded it 👍🏼👍🏼👍🏾😃😘

autumn socket May 5, 2019, 11:30 PM

#

@echo valley I've had it a couple of times glad I could be of help

echo valley May 5, 2019, 11:30 PM

#

@ancient dome maybe you could explain that to me in English one day💁‍♀️😄

ancient dome May 5, 2019, 11:31 PM

#

LoL

#

Ok so let's say your shield drops and someone hits your base. You get a 10 temp shield.

echo valley May 5, 2019, 11:32 PM

#

Ok

ancient dome May 5, 2019, 11:32 PM

#

You come on before the 10 min is up and repair your base if your defense torrents got damaged.

#

If you break the 10 min bubble say by targeting a base or whatever

echo valley May 5, 2019, 11:34 PM

#

With you

ancient dome May 5, 2019, 11:34 PM

#

And then you put up a 1 hour shield and after an hour you aren't back on and you get hit again, you have another 10 min temp bubble.

echo valley May 5, 2019, 11:35 PM

#

Ok

ancient dome May 5, 2019, 11:35 PM

#

Now before, if you didnt do this, you would have to wait 8 hours before you got another temp bubble. They call that the cooldown period just like the refinery

#

They changed the cooldown period to 2 hours

#

So you can keep bypassing the cooldown by the above steps

#

Base hit, repair, break the temp and put up a new regular shield

echo valley May 5, 2019, 11:37 PM

#

I follow you though I had to jump over torrents to get to the end good to know👍🏼💋

ancient dome May 5, 2019, 11:38 PM

#

😉

echo valley May 5, 2019, 11:39 PM

#

How you all are able to amass so much knowledge is amazing. I have only been playing about 2 months though

ancient dome May 5, 2019, 11:41 PM

#

LoL trying things and tips from other players

#

I've been here since mid December

tawdry holly May 6, 2019, 12:46 AM

#

<@&509691205798592532>,
Is there a way to upload video for review here or only description and screenshots??

slow flax May 6, 2019, 2:05 AM

#

Server 20 is experiencing a lot of lag in combat with hostiles. Rebooted app several times. Also having trouble seeing data about some players, as you can see here. Had to ask another player if they could see and they can so the comms issue may be intermittent. Other players are seeing huge latency issues with hostile hunting as well.

📎 unknown.png

stable cove May 6, 2019, 3:57 AM

#

anyone experienced this "alliance error" message when collecting a completed research ? power increased, but the research completed count in Daily Quest does not increase nor the research point in events. rebooted, clear cache and data, do not solve the problem.. and this caused inability to complete the daily quest and obtain the loyalty token.

#

i am in the AsiaPac server

rigid heath May 6, 2019, 4:58 AM

#

@fierce stream click the button swap ship

native oyster May 6, 2019, 9:24 AM

#

My player has a base relocation error can anyway help solve this?

fierce stream May 6, 2019, 10:49 AM

#

@rigid heath unable to swap ship as it needs rep.

delicate cloud May 6, 2019, 11:21 AM

#

I am getting stuck event rewards again. I thought it was fixed like 4 months ago?

trim river May 6, 2019, 12:29 PM

#

plz fix the mining spots, over weeks the same spots are buggy..

native oyster May 6, 2019, 12:42 PM

#

They are never going to fix the mining spots. Just like they are never going to fix the bugged planets.

hollow shoal May 6, 2019, 12:50 PM

#

@ivory vortex quick question. Ever since the last iOS client update I haven’t been getting any notifications on my iPhone. Still get them on the iPad though. In iOS settings there is no option for STFC notifications. Reinstalled game and what not. Bug, intentionally or am I missing something?

native oyster May 6, 2019, 12:58 PM

#

@ivory vortex @mighty panther Talking IOS, I'd like to know why is the IOS random crash not picked up in the "upcoming list" right now? I though once it was a "high priority"? There are so much bugs & exploits sweeped under the carpet that it is reaching the ceiling so to speak

autumn socket May 6, 2019, 1:10 PM

#

@native oyster most known bugs are not even listed in the known issues part of help and info as well if they was to put them all there they wouldn't have a player base

native oyster May 6, 2019, 1:36 PM

#

They can't possibly have people working on some of these bugs. Some of them have been around as long as the game has been in existence.

surreal pawn May 6, 2019, 3:37 PM

#

📎 Screenshot_20190506-173734_Star_Trek_Fleet_Command.jpg

#

Shortest way between two adject systems is 22 minutes? Good one...

vapid thistle May 6, 2019, 3:39 PM

#

That is how the warp paths were established. Not a bug.

surreal pawn May 6, 2019, 3:40 PM

#

So I cant gravel from Babel to Wolf? Why the have that connecting line there?

vapid thistle May 6, 2019, 3:42 PM

#

What is your warp range?

#

Babel to wolf is 47.

surreal pawn May 6, 2019, 4:27 PM

#

I thought warp range is given per planet, not connecting line. Is it not?

floral mirage May 6, 2019, 4:29 PM

#

i am unable to attack a base (not in aetrig) but i can attack other bases on the same planet

#

this is hugely unfair as this is giving some player immunity to base attacks this bug needs to be top priority to fix

vapid thistle May 6, 2019, 4:30 PM

#

@surreal pawn warp ranges are given for the distance between planets not the level of the planet.

surreal pawn May 6, 2019, 4:32 PM

#

I underatand, eg Sol has level 60 and range 40. But 40 from all directions

vapid thistle May 6, 2019, 4:38 PM

#

Except alpha Centauri

#

And if you look Babel is further north than wolf is to sol.

vital folio May 6, 2019, 4:52 PM

#

For the 4th time that my base has been emptied due to the protection shield not activating, I am arguing with CSR's that have offered up an explanation but through the use of screenshots I am able to prove their explanations wrong. Are CSR's willfully offering up erroneous information so they can explain away a ticket and close it out or is it pure incompetence?

rough fiber May 6, 2019, 5:21 PM

#

What's the deal with my notification alert going off multiple times after i close the app? It even chirps if i let the phone go into standby mode with the app running, but no notifications appear.

wide ruin May 6, 2019, 6:09 PM

#

I have a new alliance and when we won a prize for an event it says I am still part of the old alliance and only received what they did for a prize. I look at it now and it still says I am apart of the old alliance

slow flax May 6, 2019, 6:37 PM

#

Ship A is NOT on the mine. I just reset it and now I can't mine it even after rebooting. Have to destroy the ship to clear this.

📎 unknown.png

rustic stump May 6, 2019, 6:40 PM

#

@slow flax the problem is you had Vemet as captain, you were sitting on the mine when someone killed you.

#

Now it thinks your ship is still on the mine.

#

The mine is now permanently broken.

#

I reported this bug about 1 month ago.

#

Many others have reported it.

#

Scopely doesn't care.

#

<@&509690795536941056> ^^

#

They have never acknowledged the existence of this bug nor stated their intent to fix it.

slow flax May 6, 2019, 6:41 PM

#

It's not permantly broken. Once my Envoy returned, a new hostile Klingon went after it and I sacrificed the first ship with Vemet to intervene so the Envoy would be safe. Then the mine could reset.

rustic stump May 6, 2019, 6:42 PM

#

Every couple of weeks they do some sort of server reset that frees up those nodes, but it's permanently broken until they do that.

#

Please explain that procedure again @slow flax

slow flax May 6, 2019, 6:44 PM

#

When a hostile comes after you ship, if you destroy it or even just attack it with a different ship, the hostiles stop coming after the first ship. It is safe to remain in the system. The NS was hit by a hostile and defeated, so they stopped coming after it. When the Envoy returned, a hostile went for the Envoy. I used the NS to intervene and attack that hostile. That left the Envoy safe and it cleared the node of any miners so it can reset.

#

The NS is the one with Vemet so you were right on that condition.. being attacked while mining.

rustic stump May 6, 2019, 6:45 PM

#

So I will try to repeat what you said to make sure I understand it correctly.

#

Ship A + Vemet sitting on mine, dies, reborn. Mines the node OK.
Ship B enters, but cannot mine the node even though Ship A is not on the node.
Ship A suicides, now the node is fixed ?

slow flax May 6, 2019, 6:46 PM

#

Works in augment space too. Just let a hostile hit your ship with Vemet. As long as the right conditions are met (shield depleted, live to fight another round) then your ship will resurrect and hostiles stop coming after it but then you are very weak.

rustic stump May 6, 2019, 6:46 PM

#

I've tried that and it didn't work, but it has been a long time (I haven't bugged a node out since I first reported it weeks ago)

#

Right I know how Vemet works, that's what I do in Augment space -- making sure to resurrect WHEN NOT sitting on the node.

#

It seems like you're saying there is a way to fix the broken node problem though, is that correct or did I misunderstand you?

slow flax May 6, 2019, 6:50 PM

#

You can fix the broken node if the ship that was mining it with Vemet dies later by flying into another ship (not waiting on the mine). I couldn't get back on the mine when it ran dry anyway though it still said I was on it so the only way to die was to attack another ship. I just waited for my Envoy to return. I guess nobody else could get on it either. I don't know if they saw a ship on there or a node they couldn't get info on.

rustic stump May 6, 2019, 6:51 PM

#

That fix seems to be intermittent then and only work under certain conditions.

slow flax May 6, 2019, 6:51 PM

#

Somebody had pulled up when I got close to empty and I'm sure they were going to hit me if I didn't reset it.

rustic stump May 6, 2019, 6:51 PM

#

I suicided my ship and it didn't work.

#

Today I found a guy who had done the same thing, he died on a node with Vemet, the node said his ship was on it but it really wasn't.

#

Since I could see the ship was literally on 2 nodes at once, I attacked the "empty" node.

#

(I PM'd him to discuss this first and he agreed it would be interesting to see what happened)

slow flax May 6, 2019, 6:52 PM

#

Well Ship B is mining a freshly reset node now.

📎 unknown.png

rustic stump May 6, 2019, 6:52 PM

#

When I attacked the empty node, his ship was teleported from the 1st node to the empty node

#

Thereafter, his ship was dead, and the empty node no longer shows his phantom ship on it, but instead it shows a spinning broken node.

slow flax May 6, 2019, 6:53 PM

#

I've done that too. Killed the guy on the 2nd node by hitting the first because I thought it was empty.

#

In his case, he died while mining so it didn't clear. I think you have to take that affected ship and kill it against a hostile specifically so it doesn't show up in anybody else's logs. It has to die while off the node to reset the node.

#

It's the 2nd time I've had to do this and it fixed the node both times. I think I can use it as an exploit to hold the node for me until I am ready to return.

#

When you start talking about exploits though, you have to hope it gets their attention as this usually becomes a hot item to fix, like when we could purposely hide on a node where we couldn't be targeted.

#

That node to the right of the screen in my last pic is broken. If there was some way to identify and find the ship that broke it, maybe we could arrange for it to die. Might be one of those smaller ships that got put away and never used again after a higher grade of ship was built.

rustic stump May 6, 2019, 6:59 PM

#

Well it also seems like this could be used by a malicious player to intentionally break nodes, since it's impossible for anyone to fix the nodes once they break them.

#

That's the reason I didn't publicly disclose how to do it.

#

I've just been trying to educate players on my server when I see them breaking the nodes, so they know what NOT to do.

#

But a lot of people know about this now so...

#

Really needs to get fixed soon.

slow flax May 6, 2019, 7:34 PM

#

I tried to replicate mine breaking on a parsteel mine and as soon as my ship jumped to warp to recall, the mine became available again.

#

I was flying around though and the mine was still depleting resources. I'll have to watch and see if my cargo is filling up while doing so.

#

What's interesting is that even though I was mining par when the hostile hit me, my ship has none.

📎 unknown.png

#

When I warped out of system, suddenly I had all the rss that I mined.

native oyster May 6, 2019, 7:50 PM

#

@rustic stump I guess you know a bit more on that broken node issue that the Devs themselves. A matter of time, probably. It's notorious that game staff is oriented towards development / new game stuff so the bugs / exploits fixes are obviously rejected to brighter days

mighty panther May 6, 2019, 8:53 PM

#

@native oyster in regards to ios, have a look at metal based engines on ios 12.*

#

@native oyster as it is the source of our current pains, ios 11 is NOT affected by the issues the client has now

native oyster May 6, 2019, 9:11 PM

#

Thank you very much for that information. However, it looks like IOS couldn't be downgraded anymore from IOS 12 to IOS 11?

lapis kindle May 6, 2019, 9:43 PM

#

its difficult to do, nor do i recommend it just to get the game running, as ios and android updates fix many security vulnerabilities

bold sigil May 6, 2019, 11:32 PM

#

Hey is anybody else on iOS iPad that won’t load the game . It only loads to 25% and stops. Been hours . Reboot reload. Reset. Uninstall app and reinstall.

silent thorn May 6, 2019, 11:37 PM

#

@bold sigil it happens to me on iphone put ur ipad in airplane mode for 10-15 sec close the game out before u put it in airplane mode then after that time take it out of airplane mode reconnect to wifi and load the game up it should work

bold sigil May 6, 2019, 11:44 PM

#

Ok will do but game won’t load so don’t need to close it.

silent thorn May 6, 2019, 11:47 PM

#

@bold sigil even if it wont load the game is still running in the background

bold sigil May 6, 2019, 11:50 PM

#

Ok how do you turn it off in the back ground uninstall

#

Try it again.

silent thorn May 6, 2019, 11:51 PM

#

double click the home button

#

and swipe up on the app

native oyster May 6, 2019, 11:53 PM

#

<@&509690795536941056> <@&509691205798592532>

That should read per batch because we do NOT get rewards per 1750. If we did, I’d get 75k/1750 chests = 42 chests. I WISH I got that many lol

📎 image0.png

#

@native oyster I agree

#

I’m sure one time they gave players that much… But after the big Nerf last November… No

bold sigil May 6, 2019, 11:55 PM

#

Done that . I even airplane mode went to storage off loaded app waited then turned on WiFi and reinstalled app then try to open and still stops at 25%.

native oyster May 6, 2019, 11:56 PM

#

@bold sigil Don’t offload… Offload preserves all the data from an application… You want to completely delete it and reinstall it

#

If Something is corrupted, offload will preserve the corrupted data

bold sigil May 7, 2019, 12:00 AM

#

If I completely delete . Does my game play stay or gone. Don’t remember password.

#

Ok completely removing worked . And came back right where I left off. A BIG thank you.

native oyster May 7, 2019, 1:16 AM

#

@bold sigil welcome. Game tied to your Apple or google id

bold sigil May 7, 2019, 2:48 AM

#

Couldn’t tell you haven’t logged in since I started 5 months ago.

dusky sorrel May 7, 2019, 4:17 AM

#

Just had my base attacked 4x. No notification. Lost 1mil Tritanium and 300k dilithium. Just spent $150 with you folks. This is a problem I had heard about, but believed an Award winning app couldn't possibly be having such issues. I find I was wrong to believe that, and now feel like I've just visited the crookedest casinos in Reno!! I hope you can find it in your heart to return my RSS to pre non-notification levels!! And please make this game playable!!

glass tundra May 7, 2019, 5:57 AM

#

Get this every minute again..

#

📎 Screenshot_20190507_075135_com.scopely.startrek.jpg 📎 Screenshot_20190507_075455_com.scopely.startrek.jpg

lusty vapor May 7, 2019, 6:16 AM

#

Can i get help on this?

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delicate cloud May 7, 2019, 6:37 AM

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<@&509690795536941056> <@&509691205798592532> Just crossed 250k aug rep and my augment credit purchase options dropped from several k to 500 for decoded and 230 for corrupted with the same 22 hour cooldown. I think this is a bug as previously with every threshold they increased

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native oyster May 7, 2019, 7:04 AM

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@delicate cloud thanks, have passed to the devs

native oyster May 7, 2019, 8:06 AM

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@ivory vortex kind of silly we have no way to earn independent credits. You’d think they’d use augment credits. <@&509691205798592532>

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@native oyster it's been flagged with the devs already, they should have a solution soon

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@native oyster thx

vivid bronze May 7, 2019, 9:18 AM

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First time I've seen this one: Initiate a wap just before an "easy" npc hits (Bounty Hunter in corrupted-data Augment space). Npc hits during warp spool-up. Ship is then stuck in warp until it dies from the repeated npc hits or gets hit by a player (my ship is actually still visible at the start-of-jump point, to others not to me)

simple gulch May 7, 2019, 10:28 AM

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<@&509691205798592532> In world 131 we have a new confirmed bug (2 players). When you go to a node to mine, sometimes the game shows the mine as empty while it is not empty. That it the old bug. But it used to be that when you had a shield active, that the game would warn you about breaking the shield. It has happened twice now with active shields that the node was attacked without a warning of a breaking shield. After the attack the shield was off.

This has to be fixed ASAP imo. Players will use the bug on top of a bug as excuse and players wont have shields when they expect to have them.

uneven jay May 7, 2019, 10:40 AM

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@simple gulch it's a very old one, only way is to wait a couple of seconds when looking at the mine to see if the resource amount decrease, then double check your shield after just in case...

simple gulch May 7, 2019, 10:43 AM

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@uneven jay Thanks, for us it is new. Thanks for the workaround.

uneven jay May 7, 2019, 10:51 AM

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yw @simple gulch

mighty panther May 7, 2019, 11:36 AM

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ah, MilkyWayBrigade

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and no, it's not really a bug, it happends when you send your ship to mine a by then still unoccupied node, and it gets occupied whilst the ship is still on its way

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problem here is, that the reason why you selected a coordinate/object to move to, is not being taken into account once on its way

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I think I posted that to the devs a few weeks ago

uneven jay May 7, 2019, 11:49 AM

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@mighty panther nope not the case...

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I can stand next to a mine and it will show me the "mine" button and looks empty yet it isn't

mighty panther May 7, 2019, 11:53 AM

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yesterday it got weirder, I was occupying a mine, and when I switched to another, the old place was still occupied by me

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looks like a heavy lag issue

obsidian lake May 7, 2019, 11:56 AM

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happen to me quite often

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but after 3 - 4 seconds or so it's ok

fading vault May 7, 2019, 12:01 PM

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Scopley wants me to believe that my 461K base strength without ships docked gets reduced to 150K when a level 26 NS hits it. I say it is not possible

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📎 Screenshot_20190503-200053_Star_Trek_Fleet_Command.jpg

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I want a full explanation

tawdry walrus May 7, 2019, 12:13 PM

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its the core strength after all ships, defenses and hulls are broken

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the power displayed in the first screenshot with hulls and defenses and also affected by research

fading vault May 7, 2019, 12:18 PM

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A level 26 ship is not going to breach a 461K strength base to get resources, not possible. There needs to be a better explanation.

tawdry walrus May 7, 2019, 12:19 PM

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not at once it must took him several hits to break your base

fading vault May 7, 2019, 12:19 PM

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This was one hit

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My shield had just dropped to attack other Fed Ships

tawdry walrus May 7, 2019, 12:21 PM

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in that case I would contact CS to look at the logs and clarifying

fading vault May 7, 2019, 12:21 PM

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Scopley refuses to investigate it further even with the screen shots, says it's working properly

tawdry walrus May 7, 2019, 12:22 PM

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Jesus cant break a base in one hit with a 279k ns

fading vault May 7, 2019, 12:23 PM

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I know that, you know that, but Scopley doesn't care

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I have been at this with them for over a week

tawdry walrus May 7, 2019, 12:24 PM

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sorry for you 😦 @ivory vortex 👆

uneven jay May 7, 2019, 12:26 PM

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@tawdry walrus of course you can... as seen in the screenshot above 😄

fading vault May 7, 2019, 12:27 PM

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@ivory vortex how do you explain my earlier posting with screenshots of a level 26 ship hitting a level 26, 461K strength, base, with one hit reduce a base to 150K?

uneven jay May 7, 2019, 12:28 PM

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@fading vault the explanation is already here... the strength you see includes everything in the base, not just defenses

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it's stupid but it is the way it works

fading vault May 7, 2019, 12:28 PM

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Not possible

uneven jay May 7, 2019, 12:29 PM

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you can get closer to defense strength of the base by taking a look at the station defenses while scanning a base

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add shield+hull and multiply by amount of defense platforms

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gives a good rough estimate

fading vault May 7, 2019, 12:29 PM

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My base has all its primes

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It is leveled to level 26 capacity

uneven jay May 7, 2019, 12:31 PM

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it sucks, yes, but clearly it isn't "not possible"

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and it works both ways, when you attack you enjoy the same "benefit" 😛

fading vault May 7, 2019, 12:32 PM

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There had to be a glitch when it happened. I can't accept it, I won't accept it.

vivid bronze May 7, 2019, 12:33 PM

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@uneven jay Also seen this frequently on "spinner" nodes. They show up as mineable but if you try, and hit the miner who's supposed to be there, it bumps someone who wass peacefully mining on a nearby node

fading vault May 7, 2019, 12:33 PM

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It has never happened to me before with higher level ships

uneven jay May 7, 2019, 12:33 PM

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@fading vault did you had ships inside your base during those other attacks?

fading vault May 7, 2019, 12:34 PM

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No

uneven jay May 7, 2019, 12:34 PM

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do you have screenshots of those other attacks showing you had better power?

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it just seems pretty normal to me...

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@vivid bronze ahh yeah I had it for a long time... my ship C was stuck on a spinner mine... every time ship C would be on another mine in the same system I will randomly get attacked

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no issues with other ships mining the same system or when ship C is mining in another system

fading vault May 7, 2019, 12:36 PM

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This is ridiculous. It gets resolved or I'm done. I don't keep shots like that. I did this one when it happened, because it can't happen regardless what the screenshot shows, it's a glitch and I want my resources returned.

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So far all explanations suck. I want a better explanation, one that shows the precise process where this is allowed.

verbal bobcat May 7, 2019, 12:40 PM

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@fading vault The strength of station when ships are not present is not calculated correcly. Practically it is half or third of what it is with ships docked. When ships are docked, you get strength bonus

dire smelt May 7, 2019, 12:41 PM

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your base is counted as a ship, therefore every officer in your 'barracks' counts as an officer on a ship, lending your base power it doesnt actually have. all the research which also gives your account power, doesnt give your station power, unless it directly afects your stations defences.@fading vault . you know this because when you dock you ship, its power is higher than when its out in space, despite the defence officers sitting in the 'barracks'

native oyster May 7, 2019, 12:42 PM

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@mighty panther I've seen the same bug with unoccupied mines being treated as occupied. In fact, I messaged the guy after I killed him and took the node and found out that he has had that problem for awhile now. He's never actually on the node but the game always thinks he is. Whenever someone hopped on that mine his ship ended up in combat even if it were on the other side of the galaxy. And the mine can't actually be mined anyways so everybody loses. The mine has since been deleted so the poor guy doesn't have to worry about it anymore. I was just chatting with someone mining a neighboring data node. They thought they were slick with Vemet as captain when the bounty hunter killed them until the node stopped working. I know they keep saying that they've fixed mines but they are NOT FIXED.

fading vault May 7, 2019, 12:42 PM

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When I get the opportunity I will reenact it and take screenshots to see if it repeats itself and if it does not, Scopley will have no choice but to return my resources. I know it is minimal, but it is the principle of the matter

native oyster May 7, 2019, 12:43 PM

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@mighty panther And please let them know that deleting the broken mines isn't actually fixing anything. We can count. We aren't stupid.

uneven jay May 7, 2019, 12:46 PM

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@fading vault ok good luck with that, support ticket is probably the place to ask for that refund and/or explanation... 🖖

dire smelt May 7, 2019, 12:46 PM

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scoopley are not refunding rss for any reason currently (so ive read)

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this is so that they dont feed the cheaters

native oyster May 7, 2019, 12:47 PM

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They feed the cheaters every day they allow the broken planets to continue to exist.

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They don't care about cheaters unless it impacts revenue.

dire smelt May 7, 2019, 12:48 PM

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thats a controlled amount of players ... less than 20. maybe you should ask the APAC servers about the cheating there ... makes the god planet look like fluff.

fading vault May 7, 2019, 12:49 PM

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@uneven jay I've been doing that but Scopley refuses to investigate the matter

native oyster May 7, 2019, 12:52 PM

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They have too many players reporting too many problems to investigate each individual case. You'd think they'd fix some of these issues just to make it stop.

dire smelt May 7, 2019, 12:53 PM

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this is what discord is for, a place to rant about broke stuff, shich they can ignore because its not flooding their inboxes

native oyster May 7, 2019, 12:54 PM

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And poor @mighty panther gets thrown to the wolves.

vagrant rain May 7, 2019, 12:57 PM

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Minor bug: I have a non active player at the bottom of my alliance list. I cannot kick him because the menu is off the screen. See below

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dire smelt May 7, 2019, 12:58 PM

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sort by power @vagrant rain

tawdry walrus May 7, 2019, 12:59 PM

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or promote and kick

native oyster May 7, 2019, 12:59 PM

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Or contact in-game support so they can tell you the devs are working on it.

sour pumice May 7, 2019, 1:15 PM

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a 276k NS cracking a base with no ships seems like normal. a base with no ships is seriously weak.

uneven jay May 7, 2019, 3:05 PM

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@fading vault an example from now... first screenshot is while scanning the base, 2nd when I attacked, power is ~1/3...

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and zoom in on the station defenses... (21060+21060)*3 = 126,360 which is about the same shown as when I attacked

native oyster May 7, 2019, 3:44 PM

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Correct. During scans, the power of other non-defensive structures is calculated in the total strength even though these are completely irrelevant to the combat aspect. However, it allows you to asses how much a player might've invested in other structures, such as vaults for example.

native oyster May 7, 2019, 4:06 PM

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I reached the 250k for Khan but now i can only buy 500cr for green Data.

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That cant be right. The reputation chest increased.

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@native oyster reported 10hrs ago, being worked on 👍

native oyster May 7, 2019, 4:39 PM

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@native oyster can i write the Support? To get the missing coins und trita Token? Didnt get enough to buy a Last one.

daring dirge May 7, 2019, 4:43 PM

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Spinning mine nodes are not fixed

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native oyster May 7, 2019, 4:55 PM

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@native oyster can you pm me your player id please

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@delicate cloud you too please

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And @hardy nebula

native oyster May 7, 2019, 5:41 PM

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@native oyster done

south bronze May 7, 2019, 5:47 PM

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Duriana (28) system in new augment space has nodes labeled decoded data accelerator, but they make corrupted.

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warm temple May 7, 2019, 5:57 PM

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I'm stuck at building academy

rustic stump May 7, 2019, 5:57 PM

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I'm guessing it's a rounding error @warm temple

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Maybe you only have 23,195,000 par

warm temple May 7, 2019, 5:58 PM

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I got missing par using lat so should be able to calculate the missing amount

rustic stump May 7, 2019, 5:59 PM

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IDK... Mouse over the par see how much you really have.

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Other possibility is maybe it really takes 23,245,000 par but it rounds down to 23.2 when it shows you.

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The rounding in this game is really annoying.

warm temple May 7, 2019, 6:00 PM

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I'm over 23.2

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For a bit

hardy nebula May 7, 2019, 7:32 PM

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yup

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graceful void May 7, 2019, 9:14 PM

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The most critical parts of the game do not work properly。 known issues、where is the list？

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tulip cosmos May 7, 2019, 10:03 PM

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@onyx bear I have always been impressed by the incredible quality of your beginner programmers... Why not hire real professionals for a change?

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livid kite May 7, 2019, 10:29 PM

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[S:719474967 X:-329 Y:-607] no one can attack these bases on our server.. fix this crap

native oyster May 7, 2019, 10:43 PM

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@tulip cosmos Are you using BlueStacks or another android emulator?

hardy nebula May 7, 2019, 10:56 PM

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Yes he is. That is what happens on bluestacks

tulip cosmos May 7, 2019, 11:05 PM

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@native oyster Yes...
And I confirm that all other games work.... There is of course only this game that bugs... as usual 😦
It is sometimes necessary to restart the game 2 or 3 times before finally having a color palette that is well initialized. It's still heavy.

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@onyx bear
I no longer receive messages from the chat of my alliance, nor those sent to me in private. I have to restart the game all the time!!!!!!!!!!!!!!
ARE YOU FINALLY GOING TO FIX THIS CHAT FULL OF BUGS????
I'm sick of it!!!!!!!

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Will it take 3 years to get a chat that works properly?

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I've never seen such lousy programmers in my life, and I'm 50 years old, that's for sure!

native oyster May 7, 2019, 11:16 PM

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Settle down @tulip cosmos; capital letters have never achieved anything here. :P

I do have good news, using BlueStacks 4.0+, display 1280x720, 240DPI, DirectX and most importantly:
Enabling advanced graphics engine mode (Beta)
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Use dedicated computer graphics.

Completely fixes the rendering issues.

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Other than that I've heard emulators are not supported. So you won't find much other help with that here.

surreal cave May 7, 2019, 11:19 PM

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my ghost ship.

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autumn socket May 7, 2019, 11:20 PM

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@tulip cosmos JB isn't working on STFC anymore he was only here to help panic when he started so you won't get any response from him as his working on his other game

native oyster May 7, 2019, 11:21 PM

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@surreal cave It'd probably help if you could describe the events leading up to your ship becoming invisible, or any other information that might be of help like what device you use and what node this is specifically. ^^

surreal cave May 7, 2019, 11:23 PM

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my ship is at base and at node. if the node ship gets hit, the base ship gets destryed. [S:1498130916 X:615 Y:358]

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using bluestacks, but shows up the same on my tablet

zenith mural May 7, 2019, 11:42 PM

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What use is it to report a player? You do nothing about it so why report? Is harassment considered to be ok?

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Missions are not being completed because of harassment, is this ok with scopely?

tulip cosmos May 8, 2019, 12:11 AM

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@autumn socket but then who works at Scopely's in this living room? nobody? maybe that explains why nothing is going well.....

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the problem of the ship that disappears as a base attack has been reported several times since February... it's now been 2 months since nothing has progressed... again and again... here's a little video I had already sent, but I have plenty more

📎 bug_47.mp4

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maybe in 5 years it will be fixed...

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there are so many bugs in this game that I could fill a youtube channel with it.

native oyster May 8, 2019, 3:12 AM

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<@&509690795536941056> <@&509691205798592532> spreading like wildfire all over Server 15 again

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Are the devs actually going to fix the cause anytime soon vs bandaid fixing this every 1-2 weeks?

slow flax May 8, 2019, 3:43 AM

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Another unshielded non-attackable base showing signs of the Zevis bug but not on Zevis. Server 20 location [S:1422239031 X:-287.2568 Y:212.3874].

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With loot like that you'd think he'd shield but he doesn't have to.

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Another broken ship found at [S:1133522720 X:114.9199 Y:-124.1129] too.

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hardy nebula May 8, 2019, 3:55 AM

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just tried on my server and its hittable

hearty ridge May 8, 2019, 4:01 AM

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Failed to login

next silo May 8, 2019, 4:05 AM

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Hey what’s up with this score lol I been robbed

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lapis kindle May 8, 2019, 4:08 AM

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<@&509691205798592532> <@&509690795536941056> see above 🤣

noble moss May 8, 2019, 4:10 AM

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I've reported to the appropriate team.

ivory cave May 8, 2019, 4:27 AM

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This company blows, how worthless are you when you take 4.5 months to solve an issue, make claims to compensate me after you solve it then deny any compensation? I had to mine my butt off to earn enough resources to test their theories that didn’t work, tons of lost time energy and effort... P.O.S. Company

wintry minnow May 8, 2019, 4:49 AM

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Bug planet. No shield but no one can Att. Next Bug for Weeks/Month

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All know it... so i say that is Bug using

slow flax May 8, 2019, 5:08 AM

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There is another exploit that I think devs should remove. Currently, a player can enter into an open alliance, get help requests, and then leave and come back to get more help requests on the same item. Devs need to make it so that any item currently under production that normally qualifies for help requests get blocked from receiving any more until complete whenever a player joins a new alliance. There is a limit to how much help an alliance may give that is based on their level so there is no reason why anyone should be allowed to get more than that by going in and out of the same alliance.

final zealot May 8, 2019, 5:10 AM

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slow flax May 8, 2019, 5:12 AM

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This has been reported numerous times. I even tried to warn one of my guys about it before he accepted it but I was too late. Now he's stuck with it and he can't complete it.

astral gale May 8, 2019, 5:38 AM

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When is this mission, and the others i have like it, going to be fixed and a few zeros removed?

This is not achievable and the rewards are way too low for the effort that would be required. If you can't fix them, then complete them.

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native oyster May 8, 2019, 6:00 AM

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<@&509690795536941056> <@&509691205798592532>

We have been asking / demanding these missions be rebalanced since NOVEMBER 2018!

The problem is they are balanced for the OLD founder’s servers where ships had TWICE the power and warp distance. Why the devs have not fixed these in 5 months is beyond me.

Not even the final faction ships can kill these.

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By the time I could kill them, 20k faction would be USELESS

native oyster May 8, 2019, 7:19 AM

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@native oyster @hardy nebula @delicate cloud all fixed with Augment store?

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@ivory vortex 45M trit? Seriously. I’m not finishing until the devs fix this crap. It’d take a YEAR to mine that mich trit. I have 60M but I paid for that out of a lot of packs

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A player should NOT ha e to spend a few hundred bucks to finish a mission. Have the devs rebalance them

dusk yoke May 8, 2019, 7:33 AM

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@native oyster I will forward that cos it does indeed need addressing and has for some time

native oyster May 8, 2019, 7:34 AM

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@dusk yoke we’ve been nagging the devs for 5-6 months to fix this stuff. 2M+ power bosses and donate unrealistic stuff.

dusk yoke May 8, 2019, 7:36 AM

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On S1 where @native oyster is from the mission buy ins made more sense as their nodes and mine sizes supported it. But the way the game and nodes are now.. not even close.

native oyster May 8, 2019, 7:37 AM

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they were actually increased post November merge 😱

dusk yoke May 8, 2019, 7:37 AM

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🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

native oyster May 8, 2019, 7:38 AM

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i remember everyone going nuts when the text changed to 1.2mil ore 1.5bil par etc, but there was a transition period where it actually took 10% or less of what was indicated from your inventory

delicate cloud May 8, 2019, 7:40 AM

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@native oyster it showed still 500 creds for decoded but when i selected it gave me 3k

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And now shows correctly

native oyster May 8, 2019, 7:42 AM

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@native oyster @dusk yoke that’s the issue. These missions were never rebalanced in the November nerf. They are scaled for the old founder servers that had twice the ship power, 10x bigger mining nodes and like 5xs the mining rates

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They need to fix their existing content b4 adding all these new expansions

dusk yoke May 8, 2019, 7:43 AM

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I miss the old servers. We on S2 didnt have the mine sizes that S1 did, we had totally different rewards and no faction ships. Was a completely different game. I totally agree they need to be changed

native oyster May 8, 2019, 7:44 AM

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And fixing them doesn’t require coding.. just going in and changing the values of the bosses and donate values. So why they have t fixed them....

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or it would probably be easier to give us our mining rates and warp ranges back? 🤔

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ah the days of having 4 envoys on tri pulling in 55k/hr each

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@native oyster probably once people stop paying and they milked the whales

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well 3 whales have hit the ceiling in the last few days so 🤞

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Ceiling?

dusk yoke May 8, 2019, 7:46 AM

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Five now

native oyster May 8, 2019, 7:46 AM

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What’s the ceiling//

dusk yoke May 8, 2019, 7:47 AM

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Where you can boldly go no further

native oyster May 8, 2019, 7:48 AM

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Probably like the guy on my server. Lv 39... all federation faction ships t9, lv 45

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He’s spent over 150k

dusk yoke May 8, 2019, 7:48 AM

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Wow...

native oyster May 8, 2019, 7:48 AM

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He said he can’t hit 40 cuz he can’t mine g4

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And the store won’t sell it

dusk yoke May 8, 2019, 7:49 AM

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Thats.. alot of money lol

native oyster May 8, 2019, 7:49 AM

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We thought he was using a google store hack, but panic verified the transactions lol

dusk yoke May 8, 2019, 7:50 AM

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Thats good. I spent a lot on games but never that much on just one

errant willow May 8, 2019, 7:56 AM

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@final zealot i found the mission Test too, send a ticket and they closed this mission within the day.

crimson plover May 8, 2019, 8:30 AM

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<@&509690795536941056> <@&509691205798592532>

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hello, I just report a BIG problem with the refinery, I noticed when I refine gas or other by 12k, I receive only half, still at the moment, twice 6 rare gas, owning 108, I should have 120 in total, but no result I have 114 !!!!!!!! quickly fix this problem because it's anything

still roost May 8, 2019, 8:56 AM

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@ivory vortex This is totally patetic. Lvl 32 could attack lvl 24? This is too much! Fix this damn problem!

📎 Screenshot_20190507-235437.png

dire smelt May 8, 2019, 9:01 AM

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@still roost scoopley have to keep the p2w people happy and paying ... its never changing as long as the creditcard warriors continue to pay.

still roost May 8, 2019, 9:03 AM

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@dire smelt Of course, Scopely have all reasons to keep those disadvantages just for hunt some money but this is too much.

dire smelt May 8, 2019, 9:04 AM

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playing for free or for less than $100 means you have to be at the very bottom of the food chain, unless you were smart, capped yourself at 14, used high power jellies to lock out g3 rss, and have those creditcard warriors beg you to leave.

hardy nebula May 8, 2019, 9:06 AM

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@native oyster my corrupt data credits are still 230

native oyster May 8, 2019, 9:10 AM

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@hardy nebula try buying them and see what happens, another player reported getting more than it said and being displayed properly afterwards

hardy nebula May 8, 2019, 9:11 AM

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I already bought them so i will neee to do that tomorrow

native oyster May 8, 2019, 9:17 AM

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@still roost I’m 32 and I can hit a 22. 10 lvl spread up there

still roost May 8, 2019, 9:18 AM

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@native oyster Is too much, for real.

native oyster May 8, 2019, 9:19 AM

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@still roost there was a reason for the level spread, but that reason was fixed in January. Not sure why they didn’t then cap the lvl spread to 5 lvls

still roost May 8, 2019, 9:23 AM

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@native oyster the only reason is obligate you to pay if you want to increase your lvl and power battle. 10 lvls is a very big difference all this lvl. Until at lvl 26-27 I can't do a shit.

dire smelt May 8, 2019, 9:43 AM

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@native oyster the reason the level spread was made was to allow the paying players (those people who bought the rss to get up high) pvp targets ... as scoopley realised that powerful players NAP and dont ruin eachother, but care not for those below them (the non-paying crowd)

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there is no other reason than this. and everyone knows this

native oyster May 8, 2019, 9:44 AM

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@dire smelt actually there is

dire smelt May 8, 2019, 9:45 AM

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im all ears

native oyster May 8, 2019, 9:46 AM

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The level spread used to be a fixed 3 levels, then 5 levels at higher lvls. Bases got changed (broken actually) and became so hard, the only way to raid them was to greatly expanded the pvp lvl spread. You had to be 32 to raid a lvl 22-25 base. So they greatly expanded pvp lvls to compensate

In Januar they fixed the bugs with bases ... but they didn’t restore the the pvp levels

dire smelt May 8, 2019, 9:48 AM

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lmfao lvl 22 bases were too hard to crack for the lvl 30s? was this becaus ehtye had docked all 3 ships to help protect themselves? thats not a bug, thats called smart play. the fix was to stop people playing smart

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and to sell shields

native oyster May 8, 2019, 9:48 AM

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No.

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The bases had a bug where the hull healed to 50% making it so hard you needed extremely powerful ships

dire smelt May 8, 2019, 9:50 AM

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so instead of fixing the bug, they fked the game

native oyster May 8, 2019, 9:50 AM

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Exactly

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The bug is fixed

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They just didn’t restore the original pvp levels

native oyster May 8, 2019, 10:58 AM

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@native oyster yeah the cap is at 39 and apparently there is a hidden asencion token that is given after each ops upgrade to open up the next ops upgrade once mat requirements are met. 39 is bizarro world as well. Huge common costs relatively low uncommon rare except for ops which is 1000 rare ore

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Im just glad I got that insight before I arrived there.

mighty panther May 8, 2019, 11:02 AM

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you are all way too impatient 😛

native oyster May 8, 2019, 11:05 AM

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Again, I'm the chicken little of 39 folks

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<@&509690795536941056> <@&509691205798592532> there’s a bug where ship repairs are costing more than they should. More than it says it’s costing you. My kumari says 82k trit but takes away 84k and the bug gets worse the more you repair. My horizon claims 280k but in actuality takes 300k

I’m working on screenshots documenting my trit before each repair, the repair, then my trit after with screenshots.

I noticed the past few months that I’ve been burning more trit that I should but kept forgetting to look into it. I’ll also test dilithium too

If this pans out, scopely owns us a month of ship repairs with a 75% discount lol

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There were a lot of issues with repair buffs. I know they are working through all of them right now. Which is why we have the repair reduction event

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@native oyster that just reduces time, bot not cost

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They willl probably need an event for cost to make stuff up

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I’ve lost 20-40M or more trit over the past few months I’m estimating

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600k power Mayflower

repair cost: 320k trit / 65k dil
Actual : 342.5k / 65.3k

quick idol May 8, 2019, 11:32 AM

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What?!! Scopely ripping us off? Never I tell you! Never!

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In other news; Sky is blue, Bears live in woods etc.

native oyster May 8, 2019, 11:37 AM

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I won't comment until they release the corrected repair buffs. But ultimately, they should be reduced acrossed the board IMO

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It’s absurd. I have 4 ships with 200-400k trit repair.

Just one death on each ship costs me 800k-1.2M trit total for all 4

U can’t mine that. At BEST, I can mine 8k trit/hr.

They either need to restore the mining to what it used to be on the founding server, or they need to slash repair cost by like 80%

quick idol May 8, 2019, 11:44 AM

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And cut their profits by 75%? Ain’t happening

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We live in their world. I’ve not spent for over a month, that’s the only solution

native oyster May 8, 2019, 11:44 AM

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Profits will drop to zero when people start quitting

quick idol May 8, 2019, 11:44 AM

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That’s what needs to happen and only that

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But people like me and you have given them a 400M fund to ride it out

native oyster May 8, 2019, 11:45 AM

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We already get squeezed out of money for upgrading officers, upgrading the base, upgrading our ships… We get squeezed everywhere … So they need to relent in a few places

quick idol May 8, 2019, 11:45 AM

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That would be nice but that is not their business model. Don’t spend, things will improve

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Recharges and less profits that’s all that will get their attention

rancid bough May 8, 2019, 1:22 PM

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@ivory vortex how come i cant find plutonium in the augment faction store

mortal citrus May 8, 2019, 1:23 PM

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@ivory vortex ive been stuck on a broken augment mine for 12 hours can't recall the ship nothing and no reply from CS.. missing out on getting my solo data extraction event done.. can you help pls

vagrant cosmos May 8, 2019, 1:32 PM

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Any word on when you (scopely) are going to fix the issue of shields unexpectedly dropping? My alliance mate has place a 1 day shield twice in two weeks, and it drops after 1 hour (without him in the game) and then he gets raided quickly. Since they aren't going to reimburse the rss , at least fix the problem (since you acknowledge that there is a problem in messages). The more bugs you fix, the more that show up.

sick slate May 8, 2019, 1:38 PM

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I have been playing in NOX (an android emulator on my PC), in addition to my phone. this has worked fine until a couple of days ago. the game now locks up the android VM (two different instances). no other game is doing this. I went to try to install SFC in another VM to test, and it says the game it not available in my country. Any help would be appreciated.

clear oak May 8, 2019, 1:39 PM

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I am getting really sick of the continued issues in this game. The same issues that they cannot seem to fix, but admit that they are aware of. My station was attacked and completely drained of all resources, yet I received no notifications of my station being attacked and only have 16 total battle reports on my station, none of which even show my base being cracked open, only 16 attacks after of it being drained, so it is missing a lot of battle reports. How are we supposed to play a game where the basic functionality of how the game was designed doesn't even work.

quartz patrol May 8, 2019, 2:19 PM

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Can’t start the game for 10 minutes. Crushes. Has anyone same problem?

crimson plover May 8, 2019, 2:23 PM

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you want resources, burn your cb 😂😂😂

idle kelp May 8, 2019, 2:28 PM

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Same as @clear oak happened to me today so now I lose out yet again on rss because of poor coding and lack of QA on iOS.

rare glacier May 8, 2019, 2:29 PM

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@clear oak ditto. I had a ticket in with support with screen shots of opening crack and then 4 more attacks in the 10min bubble timer. Support said they were aware of the issue but wouldn't reimbursement. They said they would make a decision after they fix the bug if they are going to reimburse but i feel that is an empty promise

quartz raft May 8, 2019, 2:34 PM

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I haven’t been able to log in to the game all morning. Game loads to 25% and hangs. I’m on an iPad

silent flax May 8, 2019, 2:36 PM

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"- Fixed an issue where some unshielded stations couldn’t be attacked" - This is very nice, but the reason many stay in these stations is the bug that allows some players to attack some SHIELDED stations. That needs to be fixed also tomorrow.

vast sky May 8, 2019, 3:28 PM

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Dead and alive lol 😂😂

📎 Screenshot_20190505-215502.jpg

tough junco May 8, 2019, 3:49 PM

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glad I looked through this section. had no clue the repair costs got so outrageous. no way I can afford to repair ships at those costs. saved me a bunch of time

native oyster May 8, 2019, 6:56 PM

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Scoply didnt Refund Money.

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That was the Apple/Google. And Accounts how used it to buy more packs was removed @tall bison

wet trench May 8, 2019, 9:02 PM

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All i want is for the star trek fleet command team to fix the freaking notification system. Nothing more. No new events, no reworks, no more content needed right now. Just a damn fix in the notification system, that's all.

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No more sand to our eyes.

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Fix what's broken since day one. After that, focus on new stuff. Shouldn't be that hard,specially with all the money people spent already.

solemn rover May 8, 2019, 9:57 PM

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im having game freezes all the time. i don't know about anyone else but this is getting ridiculously frustrating! please for the love of god and country fix this!

red tide May 8, 2019, 10:30 PM

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<@&509691205798592532> has @ivory vortex been around today? i messaged him, pretty urgent issue going on with one of my members. but haven't seen a response, which is slightly unusual.

native oyster May 8, 2019, 10:31 PM

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@red tide Send me a pm, I'm happy to help. He isn't awake at the moment ^_^

red tide May 8, 2019, 10:31 PM

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@native oyster if you dont' mind, send me a friend request, let me add you to the group DM

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instead of reyping everything over again lol

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retyping

stray token May 8, 2019, 10:49 PM

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Spending Kahn tokens for event chests did not give me any Aug credits spent 6 tokens

native oyster May 8, 2019, 11:51 PM

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Attempting to warp to locations within my warp range. App saying invalid location

noble moss May 8, 2019, 11:53 PM

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Have you cleared localization? (Totally not being funny, it does actually help usually.)

native oyster May 8, 2019, 11:53 PM

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📎 Screenshot_20190508-165242_Star_Trek_Fleet_Command.jpg

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Clearing localization? App cache?

noble moss May 8, 2019, 11:54 PM

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In game you can: click the combadge at top left, then settings, then clear localization. Or clear cache.

native oyster May 8, 2019, 11:54 PM

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I'll try, thanks!

noble moss May 8, 2019, 11:54 PM

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If it doesn't help, please let me know.

native oyster May 8, 2019, 11:58 PM

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@noble moss I tried it, it didn't work. I then cleared app cache and tried. Didn't work. Cleared cache again AND localization before trying anything and still didn't work. I can't warp anywhere

noble moss May 8, 2019, 11:59 PM

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Hmm. Ok. Please submit a ticket in game if you haven't already.

native oyster May 8, 2019, 11:59 PM

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Ok will do

molten python May 9, 2019, 12:26 AM

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Hi there I'm not getting any xp from hitting enemies why is that. I use to but stopped a few days ago.

dusk yoke May 9, 2019, 12:32 AM

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@molten python check the level of your ship, if its maxed for its tier you wont get any more xp.

silk pine May 9, 2019, 1:01 AM

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Game crashes a few sconds after I launch can't do anything in game atm been happening for about a day now

civic star May 9, 2019, 1:59 AM

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What the hell happened? You put in the kelvin update and then the system locks up loading at 25%. I can’t get in to file bug report

noble moss May 9, 2019, 2:07 AM

#

How to contact support:

In game: Select your Profile, in the top left of your screen then Settings, then click on the blue 'HELP/FAQ' button, if you cannot find your answer there, mark it as unhelpful, and you will see the ability to contact support.
Website: (Have your playerid ready) https://scopely.helpshift.com/a/star-trek-fleet-command/?p=web
Email (Prepare screenshots and playerid) startrek-support@scopely.io

Scopely Support

Star Trek: Fleet Command

Have a question? Search for answers

urban osprey May 9, 2019, 2:33 AM

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@native oyster Do you happen to be stationed in a system of a higher warp range than the ship you're trying to send out?

mortal citrus May 9, 2019, 2:39 AM

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📎 Screenshot_20190509-032916_Star_Trek_Fleet_Command.jpg

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day 2 of my ship being stuck supposedly they fixed it by recalling the wrong ship.. stuck in augment space <@&509691205798592532> can you get me some help this is bs

mighty panther May 9, 2019, 2:42 AM

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@mortal citrus did you contact support ?

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@mortal citrus if yes, and you still did not get a reply after 24 hours, send me your playerid and the shipdock in private message

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what I need is the letter of the dock the ship is assigned to

mortal citrus May 9, 2019, 2:47 AM

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This would be my 4th attempt of support the first 3 they called back dock b when I said c..

mighty panther May 9, 2019, 2:47 AM

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playerid ?

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thank you

forest moth May 9, 2019, 3:16 AM

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I don't get attacked often but when I do I never get the 10min bubble anymore, nor any alerts.

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I just get to open the game up and find in been drained.

native oyster May 9, 2019, 3:17 AM

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@urban osprey no. My warp range is 23. Those two systems are 22. I found I can travel to every system around them, both Romulan and Klingon, with no issues. But those two systems I cannot travel to for some strange reason

mighty panther May 9, 2019, 3:22 AM

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@forest moth gimme your playerid in private

slow flax May 9, 2019, 3:25 AM

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Any progress on fixing alliance chat. Every once in a while the client app breaks and new messages either from other players or from yourself don't show up in chat when you close the window and open it again. You have to restart the app to fix.

astral gale May 9, 2019, 3:31 AM

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Ships that are assigned to drydock D get stuck warping home, you recall and they count down to zero and should be home but they are not. You have to force close the game and then when you reopen it the warp time starts again (or is longer than it was before), essentially it has to warp home twice. Every other drydock is fine, and placing the same ship on the other drydocks to test are all fine, it is only drydock D that is the issue.

mighty panther May 9, 2019, 3:32 AM

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@slow flax btw, just 020 is plenty 😛

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and I had it tagged in your profile already 😃

slow flax May 9, 2019, 3:34 AM

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Vemet's Romulan Engineer ability which should trigger on a burning ship doesn't seem to trigger.

📎 unknown.png

lapis kindle May 9, 2019, 3:39 AM

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it only triggers at the start of a round the opponent is burning. arix cant cause a burn at the start of a round

regal swallow May 9, 2019, 3:54 AM

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Bought ten 8 hour shields with alliance credits tonight. Deducted the credits. No shields in inventory.

mighty panther May 9, 2019, 4:01 AM

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@regal swallow contact support, they can check, we can't

regal swallow May 9, 2019, 4:02 AM

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Ok cool. How?

mighty panther May 9, 2019, 4:02 AM

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check your profile, you should see help/faq

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select a question, state it does not help, then you should be able to contact them directly at the bottom right

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for other means, check the pinned message I left here

forest moth May 9, 2019, 4:31 AM

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@mighty panther just got the alert about an hour late

mighty panther May 9, 2019, 4:46 AM

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@forest moth forwarded to the shield department

ivory cave May 9, 2019, 4:56 AM

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Just bliss talking to support, it’s like having a conversation with a spoon.

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📎 image0.png

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📎 image0.png

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📎 image0.png

mighty panther May 9, 2019, 5:14 AM

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may I have your playerid in private?

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and if possible, the rest of that conversation

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put it in my private, as I need to go to work now

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also, don't cross post in other channels

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and, depending on how filthy the spoon is, it might contain bacteria, thus intelligence

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now off to work

ivory cave May 9, 2019, 5:34 AM

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Why? We’ve spoke twice before on it, and all you did was defend them for their useless uneducated placating responses. I sent like 20 messages to you - nothing was done. Before that I spoke to nebt-het to try to escalate it and was told panic or the group simply won’t respond and doesn’t give a crap... before that spoke to q2 and sent every message since this began and got literally nothing from it as he quit like 3 days later... before that I can’t remember who it was I discussed it all with. Bottom line I have no interest in watching you defend stupidity again. There is no feasible solution when the only conversation you can have is with people who respond with pure ignorance.

mighty panther May 9, 2019, 5:34 AM

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all we can do is relay stuff

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so instead, you go against the rules of this chat and scream around without showing the entire conversation ?

ivory cave May 9, 2019, 5:35 AM

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Positing in bug room since it’s a bug and general chat because it is general chat and stupidity needs more exposure

mighty panther May 9, 2019, 5:35 AM

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I wanted to relay that to the support lead

ivory cave May 9, 2019, 5:35 AM

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📎 image0.png

mighty panther May 9, 2019, 5:35 AM

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but since you think it's useless, I won't

ivory cave May 9, 2019, 5:35 AM

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📎 image0.png

mighty panther May 9, 2019, 5:36 AM

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have a nice day

ivory cave May 9, 2019, 5:36 AM

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Previous two responses

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Posted them earlier

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No response

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Same stuff different day here

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You hold no answers. Why waste my time again?

mighty panther May 9, 2019, 5:37 AM

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also, you state we discussed it before, yet I see no history in private, and even if that wasn't private, I never got a playerid from you, coz if you did, I would have attached it as note in your discord profile

ivory cave May 9, 2019, 5:38 AM

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I’ve sent you that history last time you tried to defend this

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Shared it here in room

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We had a big blow up about it

mighty panther May 9, 2019, 5:38 AM

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I would have stored it if I saw it

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and I am trying to collect such data in order to stop needing to ask for it

ivory cave May 9, 2019, 5:38 AM

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Lol you defended them like you always do

mighty panther May 9, 2019, 5:38 AM

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anyways, work calls, gotta go

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no I am NOT defending them

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we have lots of discussions in the backchans in regards to compensation policies

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personally, the way it's done now is wrong in my opinion

ivory cave May 9, 2019, 5:39 AM

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It’s been collected by them, posted in rooms. Sent to nebt, sent to q2, forwarded on to panic.

mighty panther May 9, 2019, 5:39 AM

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does this statement shock you ?

ivory cave May 9, 2019, 5:40 AM

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4.5 months later sorry middle finger we lied no compensation cya

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The whole company is wrong, that’s the issue, their selling a broken game and collecting as much as possible on lies, mistruths and broken promises

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And the mods here fuel it

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Have a great day at work

native oyster May 9, 2019, 5:43 AM

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Time to start writing to StarTrek frenchise owner, to find new company for Fleet Command game development.

ivory cave May 9, 2019, 5:44 AM

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📎 image0.png

#

There’s part of our back and forth last time

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Remember viatamin a referee to you as a saint since you so desperately defended the level one tech people cuz they have no power to do anything???

#

I’ve all but stopped playing the game... it’s so broken on so many levels it’s ridiculous but Every month new ways to spend more to get crap but no fixes to basic bugs and glitches. Plus I cAnt justify giving money to a company for such blatant disregard to basic decency. I mean when you read these chat rooms it’s just depressing the stories of people being bent over time and time again. It’s just crazy.

hardy nebula May 9, 2019, 7:32 AM

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@native oyster corructed data credit offer still at 230. I watched to see if it was just a visual bug but it was not

mortal citrus May 9, 2019, 8:25 AM

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atleast you can use your fucking ship mines been stuck on a node for 2 days @ivory vortex

finite plume May 9, 2019, 8:26 AM

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Good morning. Even if I complete all daily missions at level 22, I can't obtain last reward. I can obtain 195/230 points. Last reward is:

📎 IMG_20190509_102540.png

vivid bronze May 9, 2019, 8:40 AM

#

@finite plume Am I right in guessing you only have one faction which gives you daily missions? It gets pretty much impossible to do that last level if you only have one faction with positive reputation, partucilarly when you get to levels where station upgrades and research cost too much uncommons or last more than 24h.

native oyster May 9, 2019, 9:17 AM

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I am friend with khan. But for the Red Data i still get only 230cr. I read that the Red Data chest is Biggy too. Like the cr chest for the Green data. It is right?

opal geode May 9, 2019, 9:49 AM

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Hello, on the faction tab I have the "augment" rang "pawn" with 3755 points, but in the "augment" systems I'm attacked and the "augment" system info says I'm "untrustworthy". I think that's a bug or did I miss something.

native oyster May 9, 2019, 9:49 AM

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You are being hunted for aligning with a notorious faction. It is intended.

finite plume May 9, 2019, 9:50 AM

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@vivid bronze understood. Thanks

opal geode May 9, 2019, 10:10 AM

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@native oyster Ok... Thanks for the Info.

cyan shale May 9, 2019, 10:47 AM

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My event store is broken.

📎 image0.png

cunning thistle May 9, 2019, 11:55 AM

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So peace shield don’t work at all anymore? This is below a fucking joke anymore

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📎 image0.jpg

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Got hit, and guy hit me in under 5 mins, da fuck

quick idol May 9, 2019, 12:03 PM

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@cunning thistle

📎 image0.jpg

plush epoch May 9, 2019, 12:04 PM

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Lol

cunning thistle May 9, 2019, 12:05 PM

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Hahah welp not in this case

upbeat pagoda May 9, 2019, 12:07 PM

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I still have the reward all the time 🙈

📎 image0.png

upbeat pagoda May 9, 2019, 12:40 PM

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I think the Patch should fix this Bug? @ivory vortex

cunning thistle May 9, 2019, 12:45 PM

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And create about 12 more

vivid bronze May 9, 2019, 12:50 PM

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@upbeat pagoda You also see that when you have one of the faction daily reputation events

upbeat pagoda May 9, 2019, 12:55 PM

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I mean this, i‘m Not a alliance leader, but i kicked member from the alliance as a commodore...

📎 image0.png

polar portal May 9, 2019, 12:58 PM

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Still haven’t fixed repair cost come on people quit hiring new people and adding new stuff untill you fix the broken stuff

native oyster May 9, 2019, 12:58 PM

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Hiring new people?

red tide May 9, 2019, 1:50 PM

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yeah @native oyster we know about that huge salary you have 😂

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@cunning thistle you're missing some battle reports. look at the one from 4 min ago, and i bet your station is already cracked.

cunning thistle May 9, 2019, 1:52 PM

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Still goes to my point of the game being hopeless

red tide May 9, 2019, 1:52 PM

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i've seen this here and there... that some battle reports are still not populating.... chances are your shield did activate, which is probably more important than reading the battle reports.

gusty stag May 9, 2019, 2:24 PM

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<@&509690795536941056> Wondering if the other few cheater bots known, Punisher/Andrew have started to be taken down yet.. and what about the users of (ex/past Scottys Bot)?

personally I rarely log in until all the Cheater Bots (past and present) and users of are banned... as they are still on our server 191

#

People should report still, especially when your bases are found & hit within seconds/minutes of a: moving or b: shields are down or c: arriving at a mining node

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I continue to keep my money in my pocket, as to _pay to 'lvl up' to hit the cheater bot users goes against my personal code

unkempt solstice May 9, 2019, 4:38 PM

#

After being raided my 100% Prime Resource Protect only worked for Parsteel and not for the others. I am level 23 and have the other Protection for each maxxed. I expected anything in the black bar to be safe.

📎 image0.png

uneven jay May 9, 2019, 4:43 PM

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level 23 trit vault is 90K, so if you had prime you should have at least have 180K left... still very far from the warehouse though

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assuming of course your trit vault is level 23

unkempt solstice May 9, 2019, 4:46 PM

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So why did my Parsteel warehouse have 100% after being drained? I expecter the other two to be the same.

uneven jay May 9, 2019, 4:47 PM

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cause par vault is 620K

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and par warehouse is only 710K before research

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prime resource protection has nothing to do with the black bar (a.k.a the warehouse size)

unkempt solstice May 9, 2019, 4:48 PM

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Mine is 1mil

📎 image0.png

uneven jay May 9, 2019, 4:49 PM

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yeah if you maxed out the research it's 50% on top... so indeed 1065K

unkempt solstice May 9, 2019, 4:50 PM

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So why did my Parsteel also be at 50% like the other two after being drained then? It appears to me that the 100% Prime Protect and the Safe-storage researches (all maxxed) only worked for Parsteel.

uneven jay May 9, 2019, 4:50 PM

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what level is your trit vault?

unkempt solstice May 9, 2019, 4:51 PM

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All 23 except one storage for Trit/Dilly

📎 image0.png

uneven jay May 9, 2019, 4:53 PM

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ok so your trit vault is 22... should be 78K+100% for prime+whatever other research you have so 141K indeed looks too low

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for dil 16750+100%+other research so also looks too low...

unkempt solstice May 9, 2019, 4:58 PM

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Wait there are TWO types of research for Rss protection. I don’t have the Safeguard ones maxxed for Trit/Dilly (see below)

📎 image0.png

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I got confused with the other research one called “X Storage”.