#👾-bug-reporting
1 messages · Page 329 of 1
That is already verified? Why is it not in known issues
🤷
told the devs about it at the time...
😂😂thx though
Ship is not here -- but if anyone trys to occupt it, ship magically appears (can be in dock, or elsewhere) -- but only for the attack
After hitting the base, sometimes 1 rss is missing, cargo is not filled up
<@&509691205798592532>
<@&509690795536941056>
@native oyster
My ship is stuck in a space time continuum.
Yesterday I attacked a station and got stuck on it. The player finally figured it out today and moved his base. Now my ship is still stuck like it's glued in space. HELP!!!!!!!!!
Did you submit a ticket yet?
I can't. "Settings" won't come up in the game.
I did ask a member of my alliance to submit a ticket. Haven't heard anything back.
@native oyster The "Settings" tab came up after hitting the comm badge. Submitted a ticket but lost almost a full day without that ship. :/
Ok. We’ve been trying to escalate then. Send me support details, screenshots
@native oyster
And I still can't figure out how to send screenshots inside the game to support inside the game. So email or here works for screenshots.
@quartz locust top right there is an icon you can press
and in your last screenshot there is a big fat red "ATTACH SCREENSHOT" which you could've just tapped
@hollow wadi
-
When support responds to my messages, I don't get anything that pops up or says I have a message. So.. only when I encounter an issue and then submit one, do I see any responses.
-
There was no note about the "ATTACH SCREENSHOT" as being tap-able. All it looked like was red type that anyone can do in a word document, and took it as a request to simply attach screenshot. Good to know now.
@quartz locust yes nothing pops up, you simply have to check regularly on your own
Ship B is stuck in [S:1790049115 X:-201.186 Y:209.806], unable to move it to any other system.
IOS 7.3 client feedback: Much less freezes / lags / dark screens but client crashes are still frequents. So basically we're back to the penultimate IOS client. A couple of good UI stuff were added though like the class symbol next to the ship lvl or the direct peace shield control over system / galaxy UI. Keep on the good work.
Not saying it's a bad thing, so maybe this bug is more of an exploit, but it seems you can go over your cargo limit with the NS and Shev for some reason. Was fighting level 25 Klingon battleships.
@slow flax yeah mine went 1 over today too
BUG REPORT: Klingon lvl 30 map H'Atoria does not spawn trader/mining ships on my server. Romulans have lvl 30 map Galorndon Core which spawns 29-31 traders. Federation has lvl 30 map Noakyn that spawns 29-31 traders. However H'Atoria doesn't spawn any on our server. This puts players who farm Klingons at an inherent disadvantage for farming horizon build plans. Please help!
@ivory vortex I haven't bought any pack above 100€ yet nor will I. I bought50€ packs though but in my shop I can only buy the 100€ april package, and not the smaller packages...
I won't buy the big one, I'd buy the 50€ pack, this is wasted money haha
@ivory vortex Still planets that you cant hit bases, still lots of systems with no hostiles. Systems that lock the game
You can set your ship to attack and within a couple seconds of hitting the target, recall. The ship will continue the warp charging event during combat and split instantly, preventing a warp charge event from leaving it vulnerable to other players. I don't know if this was intended or an exploit, but if we're taxed with a warp charging event that allows other players to hit us, we probably should not be executing the attack once the warp command was given, or else aboart the warp charge up once the attack takes place.
ship blocked in battle. i can’t shield. need help @ivory vortex @harsh bough
Can’t login, loads to 25% and nothing else
3 days passed, no answer from support. Are u people ok there?
Same here blocked in endless Battle
@native oyster @modest ether I assume you've both tried restarting, clearing cache etc? And reported to support? If so, pm me with your player id's and the associated dock number and I'll escalate. But with it being the weekend, I suspect ingame support might respond quicker than our contact here 🖖
@quartz patrol what's the issue?
Writen Support a EGW Hours ago
@harsh bough yes, tryed everything. ill pm you my datas
Ok, thanks Alex. @modest ether pm me too, it can't hurt to try from here 🤷
@elder forge if you've cleared the cache and it's still not loading then so long as your game is connected to the play store or equivalent you could try a fresh install. That usually does the trick 🖖
It worked thanks @harsh bough
Excellent, great news 😁
@delicate dirge it's the way they work mate. Soon as you buy one pack the cheaper ones go and only the more expensive ones remain to try and get you to buy them
@autumn socket @ivory vortex lol yeah scopely is just so bad I'm running out of insults ^^
Still I don't get why they try to sell me the 100€ pack while I haven't bought any pack for at least a month and nothing above 50€
They should expect me to ignore the big packages and give me small ones again or they won't see any penny again haha
@delicate dirge they are only here for a quick money grab or things would be sorted and the game would be working better
<@&509691205798592532> @ivory vortex Hi, wasn't Lixar supposed to be changed to G3 crystal in an update a while ago? I have tested 2 nodes now and they spawn as G2 again after I emptied them. I'm at server 129.
@strange glade yes, you're correct. Other players have reported this so I'm sure the devs will be looking at it again 🖖
Ok, thanks @harsh bough 🖖
I have my own ghostship and can't do anything to become it back
And ingame comes nothing from the support
@harsh bough my shield somehow was gone so I was raided! This was a global issue, some of my friend also got there shields off. They got the help from support and I’m waiting already 3 days 🤦🏻♂️
Recieved No credit for my daily loot box.
When you guys and gals going to sort out these dam frozen hostiles ??
I would like the vault bug to be fixed. Just realized that none of the vault research, including prime protection, actually affects the vault levels
@ivory vortex @onyx bear There are 3 spinning mines in Davidul around coords X:-15 Y:-672. There will be others around STFC. When will Scopely fix these?
Bulk buying gets u a discount
@ivory vortex @onyx bear Ultra Recruits dissappeared when event ended!!!
@panic after event rewards ultra recruit option is gone even after restarting. Also. Fighting npcs has ships freezing in battle again
Same here and in our hole alliance...
@onyx bear
jep everybody got that problem
lets not forget STFC is nominated for "best Technical Achievement" in the Webby awards
ouch
Ultra recruit is missing
Same here. Where is ultra recruit ? And where are the tokens ?
@harsh bough any idea about the missing shards?
probably a bug that occured when they removed double chance gorkon?
I received the others but only t'pring's disappeared
Lol, same on 129. Nice to be nr1 in the domination event, receive 2400 tokens and having no item to spend it on.
Devs messed up the ultra officer recruit picks after the eventevt ended. Please put it back ;)
looks like you got attacked 1h45m ago, then used a 4h shield and posted the screenshot of your station just right now
otherwise your realta would show up in your battle
I have my ultra recruit choice. Did people who don’t have this run the update from the app store?
Always shows I have at least 5 when everything is collected, even after clearing game cache
@native oyster it was a bug, their script that removed/finished the event also removed the Ultra Recruit option, they fixed it
Shield graphic still showing after my 4 hour shield has ended.
serious ppl. this is beyound rediculous!!!
at least the reword should be worth while.. but this is just stupid.
this system in klingon space needs 28 warp to get to but only has 2star Crystal???
So went to bed an hour before the alliance event ended and my alliance was ranked 1, woke up this morning, 7 hrs later, no alliance reward, totals not changed for recruit tokens etc. And the event tile says reward received, led a ticket but not looking forward to the dialogue with customer support. @onyx bear @native oyster @ivory vortex
I have a mayflower with the enterprise crew that is currently 380k power and I just lost to a valkas that was 268k. My 290k Kumari can kill twice as many NPCs as my mayflower in the correct triangle and comparable level.
In short the mayflower is nerfed. I have spent $100s dollars in this ship and and I can’t beat a tier 2 explorer with 100k less power and I have the better crew???????
Power can be misleading, Tier and upgrades more important. That said, MF does appear underpowered rn.
What is going on with my battle reports, I hit a hostile and it says in BR that I fought myself and lost. Below is a screenshot of my battle report page.
I've just experienced the combat out of warp bug. Here are the details. My ship had to travel about 6 minutes to get to a system in Klingon space (Vosak) to hunt ships in. After it entered the system, I tapped LOCATE to jump to the ship, then selected a space to navigate to by double-tapping. This put my ship back in warp. I used the LOCATE button again and found it back by my base with over 6 minutes of warp remaining. In less than a minute, there was the red flash warning about entering Klingon space, and within 20 seconds of that, the ship drops out of warp and is being attacked by the Klingon Fighter. My ship died of course. This phenomenon seems related to the fact that you can jump into warp a couple seconds before attacking a ship, and it will still attack the ship while winding up for warp. The hand off between states isn't updating correctly.
same here.. 6min To got home, bug, then 6min again....
@ivory vortex in case anyone failed to mention it today... this game sucks! Get the shield glitch fixed. I’m tired of getting hit and not getting the 5 min shield or notifications.
Sick of having to fight with support for days to get the rss back.
@hallow rain From what I have read, the 5-minute auto-bubble isn't intended to fire every time. If you have been attacked in the last 8 hours, it won't come up again. If you hit another base or player, that too might affect your 8 hour cool down for the auto-bubble, but I haven't seen confirmation on this. One thing they have told us is that the cool-down will be lowered in the next server patch, so maybe they should explain in more detail in that announcement how the auto-bubble really works (or is intended to at least).
This update should be taking place on Tuesday, but the schedule has yet to be released.
also, if your 5 minute bubble is triggered and you remove it by pvping, it resets the cooldown
Are you saying that you have to wait 8 hours after you pvp or does the bubble become available again right away?
it becomes available right away
@violet heart Can you pm me some screenshot and examples?
yeah, next time i have to repair @native oyster
Thanks
@violet heart Please make sure to record the actual resource levels at the top, before and after, as well as any repair enhancements, and the drydock level
Yeah.....50k trit to repair kumari......fucking idiots
for now 😛 wait till you tier it up again 😄
My account is lvl 24 , my kumari is lvl 20 ! Finding tritanium on my server is like finding gold ! I barely find a base with 120k tritanium inside! Many players are quitting playing! Including from my own clan !
Last week we lost 3 players lvl 24 ! They abandoned the game
Hopefully Support is weaking Up in the next few Hours
And those players was from my clan !
Not to mention how many graves yards are on my server .....😤
i'm 24 as well. i did manage to raid around 2M trit last friday. Did take me a good 3 hours and prob around 20 different bases 😉
AS anoying as the lack of trit / dil is .. i feel the uncommon is still a bigger issue
Lol .....I know .....we have the same problem! And that’s why big lvl players are quitting
not to mention the fact that you can't see in buildings what you are going to be needing in the near future =/
finally finished the requirements for OPS25 .. to only see i am at 23/80 unc ore 😢
The way I see , the server where I am ....will not last long ! But probably I will quit playing before that will happen ......wasting my time with this game !
@halcyon radish hello, can I help
Why did my shards disappear, any idea?
Let me have an ask, see whats going on
Been waiting for support to reply for 24 hours now
Can you send me in pm please, your player ID
@quartz patrol sure love, send me a pm with your player Id and issue and I will see what I can do. 😊
@dusk yoke thanks!
Hi Team, my ship stuck since 3 days on "in fight" and i cannot retrieve it. Nor can any other member kill it. Support ticket is open since friday, but no reaction .... pretty annoying. @dusk yoke hope you can jump on that ?
@wet glen pm me your player ID and issue please
@halcyon radish 19 T'pring shards from 3 chests ? I guess that's the real bug... total shards for 3 chests is 15...
Flyer i have the same Problem and Support is Not replying
Bug or not I wouldn't care if they just gave 15 only. Just annoying as hell to get something then find out after a restart it is gone
i love reading the people crying over lack of trit ... 'from raiding bases' ... cause and affect ... its something you learn ... some never do.
how you mean that @dire smelt ?
I think Cap means "Get out there and mine, ya dingus!" In a polite, joking way ^_^
yeah i wasn't sure lol 😛
Not that obvious Capt, what do you mean exactly? There is a global shortfall in Tritanium, some servers are infested with bots killing each and every mining ship all day long. So that's a real issue completely ignored by Scopely staff. And some servers are drying up because of that (and a couple of other nasty things ofc)
i'd say in both trit and dil to be honest .. it seems just parsteel feels like its not lacking
<@&509691205798592532> Is the April 16 server update confirmed? If positive, what are the timeframes? Thanks
@radiant raptor Did you file a ticket with support?
this is how wrote at help desk
Please PM me your player ID, ty!
This red bar (Klingon reputation towards me) seems to indicate approximately -2550 but the numbers are set way outside the range of this bar. The range on the bar does not update correctly.
@slow flax We have noted that in some cases, and have passed it on to the dev team. Thanks!
@native oyster @slow flax It looks suspiciously like they just display 4 digits. I'm -2M Rom and it still displays -2000 on the left and -5000 on the right
Positives are displayed in k/M form so it works normally (except, ofc, the M displays above the bar are totally useless)
My load screen is stuck at 25%
If you switch alliances do your contributions also disappear ??
So, my Klingon daily missions are giving negative Klingon faction points.
I'm not sure how long this has been going on., but my faction points have not seemed to change much lately....
Rather frustrating.
@uneven jay @dusk yoke @halcyon radish There is an opportunity for Premium and Ultra packs to unlock an officer at once. But as so many other things, it does not work correctly in the game. Support will send you back logs on that 1 shard was credited to your account and everything worked fine, officer shards always get credited the correct amount. Even if you have screenshots and rule explanations (in the info screen for recruit).
Also they explain how it might be confusing that your 14 in your screenshot is actually 12 and everything works fine, but you are probably just not understanding how the user interface works.
@balmy prawn yeah I've seen that, but unlock isn't the same as "give a random number of shards to an already unlocked officer"
@uneven jay I think it should work in a way that it gives you the exact amount to unlock that officer. So for an officer needing 14 shards to unlock should get 14 shards if it is unlocked. Problem is that sometimes you still get 1 and for green officers you likely get always 12 (or 1), no matter how many shards the officer needs to unlock.
hrm but even then 19 seems an odd number lol...
19 certainly is a wrong number anyway, I’m thinking TPring was 32 or 36 to unlock. Likely giving out 18 shards in one slot and hit a 1 additional shard as well.
But as CS said, the system always gives correct amount, so the amount you have got is correct. Even if it is far away from what was promised.
well it's 36 to unlock the 1st promotion, maybe it was 18 to unlock...
then 19 could be the 1+18...
Before I restart the game I could have upgraded. It gave the 19 to me. But stupid me restarted the game first.
Customer support feels like an eastern bureaucracy, where you need to go through same hurdles every time and basis is that customer is always wrong.
The voting event tried to let me vote on the opening screen but after I tapped the "Vote now" button, then opening quest story kept popping up (3 parts) and as I tapped them to move past the voting window looked like it was trying to load but I fear a button on that window may have been tapped while trying to clear this and now the chance to vote has gone. I don't know what my options were or who I picked.
Player ID: i8e96e6a0178. Server: live-020-web.startrek
Error in the Factions, in the bar zone say untrustworthy -2500 -500, i think is -25k -500
@ivory vortex remind the developers that there are plenty of 4 x 3 devices out there lol
I wondered about that.
Wonder when the immunity Planet is going to be fixed.......
Give it another couple of months. They’ll get around to it. Maybe
<@&509691205798592532> all I’m asking for is a straightforward clear answer. If defense platforms are not part of the station, why are they listed as a requirement to upgrade certain buildings? All other requirements for every other station component are other components.
Maintenance notice missed the mark a tad.
@keen hollow is a known issue. Will be fixed, tho no eta at the moment
This doesn’t look like an issue. It looks intentional to me
To build level 28 R&D I’m required to have platform B at level 28.
It must be a bug to see tier 1, or its joke of the year?
@ivory vortex @native oyster
Grade 3 Tier 1. Tier 1 is the ship Level
So it’s joke of the year!
It’s a grade 3 class ship. Ships level in tiers
If you just built it then it’s a tier 1 until you upgrade it to tier 2
Thank you for explaining it..
No worries
I am still convinced it’s joke of the year by scopely to award a tier 1 shipyard lvl 26 ship for killing over 1k bosses by spending more then for a lvl 32 ship
@ivory vortex @native oyster @brisk night
Can u please double check this and get back to event team?
The reward system is another topic altogether. I usually weigh the cost and whether it’s available cheaper in another area
I doubt you will ever see a fully upgraded ship as a reward. They want you to get the rss to upgrade the components and level to the next tier
<@&509691205798592532> forgive me but advocate vorpals answer isn’t quite as clear as I was expecting. Can somebody please explain. I hesitate to do an expensive upgrade to find out later that it wasn’t really meant to be a requirement. Until then my station is at a standstill till I upgrade R&D
It is a requirement, but currently the platforms aren't considered part of the station (which is why they don't affect the power crawl daily) but that will be fixed
@brisk night please statement to red d3 issue
J’ai une problème je peux plus attaquer d’autres bases n’y dans mon système n’y dans les autres
That’s somewhat more clear thank you. I appreciate that. I have notice that very shortly after bringing an observation concerning the platform to another moderation that issue is fixed but it should have fixed the power creep issue on its own.
I hope some game wide compensation will also be issued. I’m sure that issue has cost some dearly in rewards
@lethal walrus vorps has passed it on and I have seconded it.
Thank you very much sir. It would be appreciated if u organize a race between Ferrari’s where ppl have to spend over 200k€ not to award a 20k€ fiat punto without wheels, Glases, steering and an empty tank. It’s even not worth to put in the garage of the Ferrari.
Especially if it should be smth special for once per server
Why should a Ferrari driver like u invest even in the wheels for a fiat punto? 😃
Maybe a fiat 500 abarth?
Would be at least better to give the wife for weekend shopping, since she can’t buy many shoes then! But better with cloaking device !
Level 24 Ops Building - Requires 560 G3 Common Ore, 50 G3 Uncommon Ore, 2.1 Million Parsteel, 39k Tritanium, 13k Dilithum , 4d 20h to build... And an instant button with no cost (Which you can't press cause it says not enough resources...) You have quite a few of these 'no cost' instant buttons that do return 'not enough resources' even though you have them. Shouldn't this button be grayed out?
Prime <anything> researches seem to also have this bug.
Had shake between app and server still leaves something to be desired. Twice now I have pushed “join” on the Federation event. My Vahklas upgrade was not counter
Counter
Counted
I can't click on player to send msg when he's mining or when viewing battle report
This game is broken, I just got hit again even though I was shielded - with no notice of the attack. I am tired of the cráp and Büllshït - Scopely has refused to restore my resources from the previous station raid and now I get the same thing happening again? This time at least I didn't get taken by Scopely - I didn't buy a pack. I just lost everything that I worked for over the last couple of weeks, over 400k of dilithium. I don't expect anything from Scopley Customer Support, I just wanted to let you know how screwed up this game is.
support does compensate stolen resources if you were shielded
Daily faction mining isn't totalling. Just spent hours mining 3star ore for zero gain. Finished station module upgrade (tritanium warehouse) no points awarded for daily station event.
Cylonleo, I have same problem. I reported and I am waiting
Faction daily report issue as well.
Mined 3800 before I caught the bug
@hollow wadi nope, they refused to restore my resources from the station raid from a previous attack.
I've mined more than this but this is when I caught screen shot
As you can see, there is no time difference between the first attack and the rest of the attacks. So, even if I wasn't shielded, I should have gotten the 5 minute auto-shield.
Starting screen is frozen at 25%. When it did come back up, I went from level 33 down to 1 with new profile. reboots, tickets, and Game Center on iOS is not bringing my level 33 back. Entire profile is lost. So, where do I get my full refund Scopley?
@slate bane 5 minute auto shield has a cooldown.
BUG detected does not count the deaths of ships or aid of alliance took 20 ships eliminated level 18 and not counted
Neither mining
Ni nada
Limited Time Research is broken. i got 8750 points for completing Prime Protection, I then burned 18 hours worth of speed ups to finish explorer repair 6, it gave me absolutely no progress but showed a power increase, I also then used up 29 hours worth of speed ups to do Shield Pen 8 and again it gave me a power increase but no points. Ive now missed out on the reward and wasted 47 hours worth of speed ups.
I still have no notifications. The app doesn’t even ask permission for notifications. When will this be fixed for iOS?
Fix the glitches and then add your new stuff.
Checking off daily goals, but no points going towards rewards. All members of alliance report same.
I am having the same bug of kills not being reported.
The daily faction reputation event isn't updating: I just spent a bunch of resources and it hasn't changed, says only 160K points still.
Burned a bunch of speed ups and officer do - no credit towards events at all
Officer xp
@hollow wadi I know that - this is the first time I was attacked in the past couple of weeks. So, no, the attack did not need a cool down.
well i can jsut guess they you wouldve been emptied anyway then, or did you get back online after 5 minutes ?
to me it feels like you are trying to blame someone else for the simple msitake of not being shielded
Event and dailies broken for me as well
Just tiered up 200k worth of office and got no rewards form the officer event... will I eventually get those?
@jccv I really hope so, I used 47 hours worth of speed ups for research and got nothing
So close to finishing off my hostile dailies and it broke 😣
<@&509691205798592532> can you please comment on the issues
All events, dailies, research, building. No longer accumulating points, or giving rewards. Yet the clocks keep ticking. Just great slight_frown
We are noticing that rewards are coming back in general
Yep. Just spent anton of officee point waiting on this event and no credit. No rewards.
This isn’t the first report I’ve heard in the last 30 minutes
<@&509691205798592532> unable to log in and put a peace shield up, and already emailed support. What's the best way to get it escalated before I get raided? Just need to get a peace shield put up until my login issue is resolved. Thanks
NOTHING IS UPDATING! I have used enough points to max out the officer event and it shows nothing!!
Thank you
Same problem. None of my dailies are updating with progress
Dailies and events are completely broken
Good to know they’re investigating - missed a ton of loot during the station event.
Dailies and events broken apparently for everyone
@dusk yoke ty! I hope keenser was also including dailies when he wrote events
Wasted a 15 hour speed up I’ll expect that back
@hollow wadi if you bothered to read what I wrote the first time, I was shielded. The attack was through my shield.
Where are my points for the officer event? I didn't get anything for upgrading 4 officers
@slate bane can you send me please screenshots of that and your player Id please
@simple jay
Hostiles quest
@slate bane and i told you when you are shielded, you get compensated. you said that wasnt true and brought up another example which had nothing to do with being shielded or not
I didn't get any points for killing Romulans for my dailies either
It is a known issue.
I am also not registering any hostile kills or jerking my alliance
This is my first time experiencing this
Helping*
Does we will have refunds for these issues ?
I spent 600K officer xp for upgrades
@dusk yoke in case it helps: I noticed an appreciable delay in faction rep progress earlier today. I just received credit for my mining daily that I finished about an hour ago. So this may be some sort of lag issue
Can't finish my dailies because I can't get credit for my kills 😑
Or they are fixing the problem. @sand raptor
@dusk yoke Nebt if they are aware of the mission/broken dailies and events. I have filed a report but by the time they respond it will not matter. How will we get credit for what we did/missing dailies/event bonuses speedups used. Etc after the fact?
dailys are not accumalating on at laest two servers
I'll keep an eye on my issues hopefully it will get straight. I work 600k in officer points too 😉😉 lol
@sullen sandal as they just became aware of the issue, the deal with any comps wouldnt be worked out yet, soon as we know, you will.
<@&509691205798592532> @ivory vortex CURRENT OFFICER EVENT BUGGED FOR ALL PLAYERS IN MY ALLIANCE -- ZERO credit is being given for leveling up officers.
I took screenshots of before/after in case it is helpful
@dusk yoke, same problem on our server.
Same here
Alliance warned me that this was a problem so I kept records of my actions
Its pretty easy to say its a global issue.
@dusk yoke, does global issue = global recompense? For some the impact is larger than others.
No idea, whether or not comps are given is not up to the mods. Any news and we will share it
Yeah not getting credit for killing hostile over lvl 19 on any of 2 systems
I'm starting to get credit for daily but it is rolling in about an hour later. Just trying to add to the info, not the complaining
In game support is lacking. 20 hours and waiting for a reply? Not even an automated reply?
Server 22 affected
Just spent 26k on officer XP. But got no rewards during li.ited time officer event? Was expecting rewards for 13k and 25k but got neither???
how do u find out what server u r in
fml, spent 200k to get that nice event finished, nothing happened
Ok. Got rewards Now.... was delayed... cheers
Same to me, upgraded 2 officers level
T'Pring to 16 spending 217k XP and Chang to 12 spending 75k XP.
Alas before reading here, to my dismay I got credited (and rewarded) 0 in the Limited Time Officers event.
Also restarted the game app couple of times, to no avail
.
Then, while I searched here and wrote this post, it unlocked.
About 15 minutes later than when it should have happened.
It's not the first time this kind of incident occurred, it's a pattern repeating and increasing, in several, different scenarios.
.
My TLC company CRM puts great importance in the User Experience, perceived quality of the products and services we deliver to our customers.
One of the questions in the survey:
"Would you recommend or advice our product to a friend?"
My answer here:
NEVER!!!!
I'd rather urge them to stay well clear!
.
Note that I took care to avoid any kind of insulting comment here.
So if you want to remove this post too, as you can do whatever you want, it would only be up to your bad conscience.
Hmmm just destroyed 10x lvl21 hostile.... but it only counted 1
Updated score. Cheers
Finally got credit for my kills for daily.
I cannot build any more ships.
so is the Officer XP thing fixed - or am I about to waste my Officer XP points? <@&509691205798592532>
It's fixed. It might take a few hours for you to get credit, but you will eventually get credit.
<@&509691205798592532> 4 hours ago, the loading screen froze at 25% then I wound up back in the tutorial screen. Tried to sync, but it’s synced to the level 1 profile. I was level 33. Created numerous tickets, but am getting the Scopley Silence.
did u play thru the tutorial again? whenever i play on a new device, i have to play thru the tutorial. then when it asks me to join a clan, i exit the game, restart, and i have my real game back.
try that if u haven't already
@hearty hazel ^^
@rustic stump thanks for the advice, unfortunately I did, and played until I could create a ticket. It now auto launches to the level 1 acct as opposed to level 33. Even after clearing everything
try this: exit game, clear app cache, restart game.
If that doesn't work, uninstall, clear app cache, reinstall
if none of those work, i don't have any other possible solution
Prime Protection did not change my protect amounts in vaults? Am I missing something?
Took before and after screenshots and the values are all exactly the same
What do you mean? When I checked the vault for Par it was 154k protected at 21/50 with research at 6/8. I did Prime Protection and the vault still reads 154k
That was the same for all the vaults, the protection values did not increase at all, and the research for prime protection says 100%
Odd, I've been raised till the logs show their ships leaving with nothing and I've never hit 0
But I have seen others be raised where after awhile it shows them with 0 trit and Dil
Raided* stupid auto correct
@rustic stump I appreciate it, but to no avail. It has reverted me to level 1. Have had a ticket in for over 5 hours and 0 feedback back from Scopley. Going from level 33 to level 1 will cost Scopley a hefty refund
Good luck @hearty hazel !
👍
@hearty hazel you need to log into google play games first then launch the game it should then find your ac
i had that issue before
if necessary try clear the app cache, reboot then log into google play games first and launch the game from there
[S:719474967 X:-329 Y:-607] bases at this location cannot be attacked
known bugged planet
in aetrig right?
the dev in the interest of fairness should move all bases off it and lock the planet until they figure out the bug
@floral mirage I’m using Apple iOS
<@&509691205798592532> My block "c" ship is stuck again and needs to be recalled. This is the 4th time. I can't submit a request in-game because the "settings" tab has disappeared again too.
<@&509691205798592532>
I just now hit an overloaded ship on a mine. I have victory report. But my ship seems damaged. So I tried to repair. But it won't repair. And I can see my ship is not at base but damaged lying on the Node still mining
Pls help
@sturdy portal Please file a ticket though the support section of the app
what happens with refine - a lot of people can't receive any green/blue gas/ore after event - only common resources....
@floral matrix @ivory vortex sign no Klingon Trader spawn since weeks in H'Atoria
rare huh... for the start i want green at least. Because uncommon are uses more often and need for my buildings
I can wait for rare - anyway we can get it from monthly mine event refine
I am in the rare never comes level area - others lower levels than me are getting great rare and uncommon drops, but at level 29 ops and 28 refinery, common is what I seem to see the most. can't remember the last rare G3 gas I was able to refine - was just too long ago. Progress on certain ship builds have ground to a halt.
Officer Domitias Hurry Home adility doesnt always proc. as it should
Sad to say It still sucks at level 31 @astral gale
Doing x3 refine option for 75k and seeing all common, just, should, not, happen.
Bummer. No real incentive to progress then since I can't upgrade ships to compete
Ive been doing x3 option twice I day since last “uograde”, 2 weeks? Dont get me wrong, I do get uncommon and rare, but at level 31 with the time and significant money invested it is ridiculous that I can do a x3 refine and still see all common. Proper rage inducing and will be THE reason I quit. One day enough will be enough.
I hear ya loud and clear. When I need 50+ rare gas for just one upgrade and I can't refine any, how long will I wait before I pull up stumps and call it a day...not long
Whats that upgrade for?
Had to reinstall game on iPhone due to constant crashing and getting two notifications at once. Now there isn’t even an option for notifications!! 😂 guess I have to depend on timers more now.
Funny thing is that I had the latest update installed before reinstalling.
The settings UI looks different too on reinstall. Almost like it was never pushed in updates.
Notifications on IOS have been MIA for months and many client updates
On the last update, I was getting two identical updates at once, so something changed there. I was even able to set them to be persistent when they would (for the most part) show up. Now there is ZERO option even though it is the same version installed.
<@&509691205798592532> I have reported a major error ! I was attacked had no reports of initial attacks NO auto bubble . And I had a shield set so please explain how this happens !!!
@ivory vortex @native oyster you think that ppl that have the whole reputation bug will get something in return from months of the negative daily bug?
can't say, only know they were looking at it yesterday, will pass on your screenshots and see what happens
@ruby idol have you logged the issue with in game support?
Yes but they still not responded to my issue of not receiving alliance rewards for domination event also!!
@native oyster
support are under a very large workload at the minute, this is causing delays to response times
I guess @native oyster that’s due to too many errors/ bots/ bugs spoiling the game . It’s a shame
there was no report before that. the first attack was against my base with 3 TP. but she was completely intact. how can that be? just increase my OPS. a bug maybe?
Will there be any compensation for all the repairs where we have been charged MORE than was stated? I have used real $ to buy latinum and other resources which have been insufficient to allow repairs. This bug has been reported multiple times over the past 2-3 months but still isn't repaired or compensated.
@wooden forge Your mileage may vary but they reimbursed me for that "instant repair" bug when I discovered it and opened a ticket.
It was (is still?) charging 2.5x the displayed latinum cost
I've opened 2 tickets and only response is "we are aware of that bug"
Yeah that's why I don't use instant anymore - too much hassle to open ticket every time
But yet it continues and they keep taking our money and resources
And even if you use the latinum, it frequently is not enough resources to actually start repair
Just very frustrating
The two symptoms are from the same bug - server side requires more rss to repair than the client side says. I would have thought an automatic batch job could be triggered to reimburse anyone doing insta-repair, as a dirty fix til the bug's eradicated
Hi I updated game today as ideas requires to continue playing and now both the help symbols have been removed from building and research so can't request help is there going to be a fix ?
All my federation faction points have gone after update? I was plus 86000 and now I’m minus -58596!
Name not showing
What for update !!
still no rare crystal,at all...
@astral gale I get iOS notifications just fine
Not if you have to uninstall and reinstall
I just uninstalled and reinstalled 3 days ago when I still get them fine
I have the game on my iPhone and iPad. Anytime I get attacked it sends it to both devices
why is it that i finished a building shown as 1/2 but the power creep is still 0/750?
Submit a ticket, but be patient. Devs are changing things right now. So, expect some issues on the run.
i have a ticket open, about now for 2 weeks since that mess of a gas pvp event... still waiting for that to be resolved. unless i spent cash, opening a ticket is useless.
@ivory vortex <@&509691205798592532> I have filed a ticket today regarding again missing notification for the base attack with screens attached, because of which I was unable to respond and save my resources, despite the phone being on the table in front of me. And the response I got was - we are aware, wait for the fix, we are not refunding anything. Previously in similar cases support has refunded the lost rss. Is this a policy change?
I'd like to know that as well.. I got hit last night but notification didn't come until after I was wiped out. Looking at the attack messages, it appears they all happened within a few minutes of each other with no 5 minute shield time. I've opened a ticket and would definitely like my rss back.
@plush tiger My notification didn't come at all
@prime nexus what building did you finish building?
defence platform B
those don't count... as per the support team that's working as designed...
also not for station events...
how does that make any sense? i have to wait over a day for these upgrades, THAT ARE MANDATORY, in order to upgrade other buildings and still be able to make the daily goals.
u dont tell me how much power is gained for any of the upgrades b4 i do it. i have to freaken guess at WTF it will be so i can do a daily mission.
It's because they don't classify them as buildings
this is the most backwards game i've played so far. no wonder you cant get players
I agree though that they should probably have a separate build queue for them
My understanding is a single defense platform update provided enough power to get 100% completion in a Gain Power Event and this was a way of balancing that
Node countdown to 0 is wrongly calculated again
@vague spindle I think they forgot to update all of the formulas to account for updated stats :))))
yep, same here
In shock
you're lucky you had a before screen
I thought the next maintenance was supposed to fix mines once and for all? They are still broken FFS.
@delicate cloud sure but between them where 8 Romulan quests complete and I was above 400k
I was >+180k for both Fed and Rom. Now Fed is 50k and Rom is -180k
And had to repair ships because now my place is an enemy’s <@&509691205798592532> ? You see it? Are they given back?
Yeah I lost 100k off fed during the maintenance
and gained piles on Klingon. I wonder if it was that mission which auto-completed? Didn't see which it was
Wasted days trying to balance fed/kling and boom
So I’m not able to attack a star base so you guys disable my P Shield even though I’m not able to attack
I would like my the rest of my one day shield 🛡 back!
Yes, same. Any time I try to attack a base on a bugged planet, I lose my shield, and yet I am unable to attack the base.
The bigger problem is the bugged planets, please OH PLEASE fix those, it's super annoying.
I am unable tl login, stuck on loading screen at 25% 😩
@wheat mason have you tried uninstalling and reinstalling? I've had to do that a few times since i started playing. iOS btw
Done just about everything except that, was my next move
Why can I open up a station by killing 3 of my own ships and once it is open, i can’t attack it anymore???
Happened 3 Times now in completely different systems
Congratulations with borking the iOS app!
My Ally is also not able to attack these stations
a Lot of rep costs, using speed ups and then getting the 🖕 from the Game because I cant raid the res?
After the maintenance the repair time is 40 % more the before 😱
@topaz oxide The repair bonus from the drydock upgrade is borked
It changes each time I open the augment faction store
@ivory vortex <@&509691205798592532>
Reinstalling worked, back in game now 😁
Sweet glad to hear
What Kind of Update was that? Doubled Repair Time, unable to attack and raid stations after defeating the def ... ?
@here the repair times are longer, do u have the same? @ivory vortex <@&509690795536941056> <@&509691205798592532> @native oyster
@golden folio same for me
While it may appear to be a good thing to have missions completed for you for free, I'm not ready to have all that dilithium dumped into my inventory at one time. I didn't complete this mission when I could because an uncompleted mission was like a safe bank for that dilithium. Now I have to resist the urge to press that collect button.
@slow flax that’s so true
@ivory vortex Before the upgrade, the repair of my D3 was 2 hours 57 minutes now 3 hours 43 minutes, did you increase the repair time?
Now, before pressing the repair button, the repair time is 3 hours and 29 minutes, after pressing 3 hours and 43 minutes.
Kumari time also raised by 30 minutes
wait, u can repair a 100% damaged 426k D3 for only 9k dil? Why does it cost me 100k dil to repair my 350k kumari?
That's totally messed up
To do with tiers probably? My D3 is more expensive than that afaik
you repair time has not changed?
Dunno yet, haven't had to repair anything
it seems that NONE of the drydock bonuses are working. repair time NOT reduced. repair cost NOT reduced.
Drydocks are broken.
@ivory vortex ^^
If I am raided and not notified does customer service not give back the ras?
Only if you can prove you were not notified.
@ivory vortex if I get raided and am not notified am I just screwed
Then they take them away from whoever raided you as punishment for not sending you notification first.
@rustic stump Confirmed. D3 repair time up to 4h10m from 3h20-ish
This channel is for bugs, not for trolling, not for questions about refunds.
No, @slow flax is trolling you. You asked a non-bug refund question. Neither belongs in this channel.
iOS app still runs like dogshit.
I think you could make a case to ask questions about the remediation of bugs
Other channels are better suited for the type of question you asked, that's all I'm saying. This channel is for identifying new bugs so they'll hopefully get fixed.
That is a great suggestion which channel
General or players helping players can both answer that question. Let's not discuss this anymore or you'll just be trolling people who really are trying to help.
@ivory vortex officer LIVIS battleship repiartime reduction is broken with new update
yesturday 2,1 hour repiar time was reduced to 1,3 , today 2,1 same 2,1
Ship repair is broken. It's not being reduced with the research anymore.
I noticed that the game said that I defeated the level 20 hostile captain after the update. He now shows up in 2 locations and I am still not strong enough to defeat him.
Broken mining timers, broken ship repair time. Maybe test code on dev and not production?
And if they are actually testing in dev, perhaps actually test?
I think the prime research isn't taking effect. Annoying.
Also, my faction points have changed drastically.
players also report Envoys not able to raid anymore
My envoy also cannot raid and no battle report
<@&509691205798592532> game is back to crashing and lagging... you fixed it last maintence and now it has returned... crashing every 5-10 minutes
Really would be nice if we had one update or maintenance without cock ups.. 😑
<@&509691205798592532> has anyone reported the fact that there has been no increase in mining speed for the horizon yet? Its same display and actual (timed) as before.
Haven't heard that one yet. @native oyster checked I think.
Its definitely not working for me, been back to base, new nodes etc. U tried it.?
Cpt bonuses seem up
At least display wise
i haven't mined dilithium in months so can't say what it was before patch....
Oh wait, I was assuming Horizon would increae speed for all g3. My bad
Yeah, well that blows. Yeah, noticed Kvort. U raided with it yet?
hell yeah
@wraith shard I have him still there too, despite the mission being auto-completed. But there's only one copy of him so far 🙃
120mil par right after maintenance
was a tough lv29 base, t5 kvort performed as well as the t9 horizon
Nice, finally 👍
@vivid bronze look where he first appeared and in your home system. I have him in both.
Repair cost and time not working of drydocks?
@wraith shard Confirmed. Pffffff
Let's see if I can kill him. He's "only" 1.1M power
@ivory vortex <@&509691205798592532>
I can't load the game since this morning s maintenance. It gets stuck at 25%. how do I fix?
It’s been two patches and I still can’t see the alliance help counter
That is a UI update. Not a server side update.
<@&509691205798592532> : My ship is stuck in a state of fighting. Is there any possibility for me to unstuck/reset it myself ? the only thing I can do when i click on slot A where it is in is finding it - recall is greyed out ...(well because it is somehow stuck in this fight that is already over...)
@unkempt wagon had. That a few months back
Support didn’t help, but an opponent player did… by killing my stuck ship
<@&509691205798592532> @ivory vortex @native oyster I’m still waiting on my support ticket regarding being attacked n reports but it’s behind my initial report of not receiving alliance rewards 48 hours now
@pearl halo oh great. maybe someone is willing to attack me... i will ask 😃 thank you.
.... resource error EVERY time I buy resources to repair ships... via the repair button. Shows I have them but won't repair me..😐😑😐
Repair times shot up. Mines still broke. iOS app still crashes regularly.
@unkempt wagon hope it still works…
Problem with Repairs ?
yes
Just noticed, like an extra hour on my Kumari
I can only imagine how much of a basket case their codebase is if they broke repair times without touching anything remotely close to repair times...
incrediby low low low quality on your coders Scopely
@native oyster Regular repair time aren’t anymore impacted by the very expensive Prime research supposed to reduce repair time, War Time Repair and Miracle Worker are Also Broken everything takes 30% more time and apparently sucks more RSS than what’s displayed
It’s baffling to me to have an app with so many Broken Time Maths, and now even basic Maths broken?
@ivory vortex any comments?
@pearl halo I'm not baffled by any of this. I have yet to witness an update that doesn't A) break something or B) not fix what it was supposed to fix. In this case it's a little of both. I'm just reporting the problems so they can hurry up with the first failed attempt to fix them and get on to the second, and hopefully successful, attempt.
Don't get me wrong. I look forward to new content and like a lot of the changes being made, but random crashes and things not working properly totally ruins what should be a good experience.
I’m level 23
Look at known issues ingame myplace
@pearl halo <@&509691205798592532> : it seems that my stuck ship cannot be aimed at, so it cannot be destroyed. some admin has to reset its state somehow... hopefully soon
update completed 3 missions for me I didn't want doing...lost 500k rep. was only 200k short of associate. not happy
@unkempt wagon argh, great. Bugs do get buggier. ¯_(ツ)_/¯ Go figure their arrows of progress
Did you file a ticket?
Good god. How is it that @onyx bear broke the iPad app yet again?!!
On EU SERVER no more reducted time for ship repair.....
@native oyster yes. I hope it worked. it is my first ticket...
@autumn quartz Happens to me regurlarly. Just have to restart the app
@severe jetty Same here but "only" lost 100k
@native oyster Same everywhere mate 😦
@unkempt wagon Contact in-game support. They can reset your ship. Might take a couple hours to respond though.
I've seen these mission objective ships with alliance tags that resemble real game alliances, but now I've linked the source... they copy the tag from the last ship you did battle with. In my case, VHH attacked one of my other ships just before I attacked this mission objective ship.
Repair times are broken no deduction
@native oyster : thanks. i have. i hope submitting the ticket has worked. the ticketing it is not very comfortable to use.
Rapair cost and time is broken who will make returns for it
Nice..
looks like there are some bugs left with displaying the correct amount of shards when summoning
You guys watch for repairs cost is hudge time also
@ivory vortex fix repair cost and time it’s a hudge bug
I cannot build any more ships. Is there a way to remove ships?
Upgrade the shipyard. That is your only option.
Not shipyard 😬😬
I definitely need more coffee.
We got there in the end!
LOL apparently all these bugs have infected my brain.
Did you check for critical hits in the log?
this aint about hostile power, this is about you being "lucky" in the first battle and killing in round 1
Even if it were a bug.... shhhhhhhh
The faction reputation list is vibrating vertically. Can't take a screen shot because it freezes the movement. Seems to be caused by the display not starting all the way at the tip, like the battle report list does. Scrolling either way stops the vibrations.
I had 385k Tritanium and needed 410k to upgrade NS Cargo.
It told me it would cost 70~ Latinum to purchase the remaining Tritanium.
I completed the upgrade and now have 40k Tritanium left and it took more Latinum then intended.
Sounds like it added the new tritanium after completing the upgrade.
Odd.
It ran on Windows 95
@desert crag
launched in 1996
@end
Anyone notice the health of ships after patch? Is this new?
Maybe it’s always like this lol
My ships take longer to repair now?
I see the same too
So our research isn’t working or something, or did they make repairs even longer now?
Makes sense, wonder who long that will take to get fixed
research as well
@ivory vortex can you check why we can only kill about half the usual amount of hostiles?
@native oyster is it specifically the drydocs? i see hull health mismatches, and the "helps issue" has also not been fixed.
😞
<@&509691205798592532> my whole alliance has experienced longer repair times and higher repair costs. It appears to have been set back to base (without various benefits e.g. research). Ty 🖖
i believe this has been reported... @sand raptor HOWEVER, we have not yet been acknowledged that it's an issue, or an ETA announced... we still don't have help counters from last weeks, so i'm not sure when this bug is going to be corrected properly....
@sand raptor yes, we've noticed and had reports on this. We've brought it to Panic's attention.
lol
@slow flax After we got it free once I believe we will keep getting it each day for free and that’s just a bug
It’s a UI big
No one, it’s not actually required
With Scopely
It just says that cause it’s in the faction store and thinks it needs a requirement
Exactly what I am reporting.. a bug.
Kind of like how a mission hostile saves the alliance tag from your previous battle.
<@&509691205798592532> ship repair timers no longer seem to be reduced by drydock level/repair speed research when pressing the repair button
Hey guys. I just got a serious issue. my Ecs fortunate is stuck on an eternal battle mode and I can't get out of it. targeting is aiming out into nothing. which can be done with that?
Noted, and we are asking about it ^_^
ty
It's a real pain..it's been stuck on that mode despite going out and coming back into the game again. didn't change the situation at all.
@placid oasis submit a ticket to support ingame with screenshots of the stuck ship and your user id in settings, they can retrieve it
Angel. Did you try force killing the game and restarting? Usually it fixws similar things for me
@placid oasis
First one I do the know how to even do screens hits of the troublesome surveyor. how do I get the picture to those people in support. first time this happened to that ship.
would clearing the cache of the app do anything?
I don't know how to send screens hots...sorry.
I try doing the clearing of the cache. if that doesn't work, I'd have to find other measures.
clearing cache will not help
look up instructions of your phone on how to take a screen shot
after you do that, to message support press icon top left, then press settings
press help/faq
I have Samsung s5 neo.
press lost progress and contacting support
select any of the options, then press no
and it will allow you to submit a ticket
after submitting the ticket there will be a paperclip icon top right to upload the screenshots
press and hold the power button and the home button for a second or 2, the phone will take a screenshot
right...OK. Will try that. cheers.
the home button is that oval-shaped at the bottom center I suppose
yes
Attack difficulty measurement is bugged. This ship says normal yet I don't even get close to defeating it.
Don’t know if that’s really a bug, crew and ship type really determine how combat goes, the normal, easy stuff is just based off of your ship power vs theirs I think
Cause I can kill hard hostiles with my North Star with the right crew
@slow flax that is because u are fighting with a northstar 😂 its a survey, it inly shoots once
And officers dont work on veteran ships or mission ships
<@&509691205798592532> when looking into the repair speed bonus failure can you see about getting a refund back of the extra latinum and speed ups weve had to use.
The difficulty meter measures differently depending on which ship you have selected, so it should indicate my difficulty with the NS either way. If using an NS is very difficult, then it should say so.
One of my guys says its the repair speed research that isn't working.
I’m saying look at the combat log and see if your officers are helping you at all, they can make or break the battle and aren’t taken into the displayed difficulty
Repair speed would have nothing to do with winning or losing combat, unless combat research is also not working
Ok so the hostile is mitigating a lot of the damage, so you need more shield penetration somehow because your weapon type isn’t being effective
Don’t really know what to tell you though, my North Star doesn’t have this problem like I said, I can attack up to hard hostiles and win
<@&509691205798592532> I have Prime Repair speed and now it takes even longer to repair anything since patch.
Uhura boosts accuracy which is the primary attack component of an explorer, which is the most effective against interceptors (primary defense is dodge)
I won't expect a major shift in mitigation outside of interceptors and if uhura is on an explorer.
Repair time is broken again... I get no reductions in time...
@native oyster Yeah all repair boosters seem to not be working currently
@native oyster They are looking into the repair issues. I agree it is not working.
@native oyster if your ships are often destroyed, repair speed won't help, because it is part of the game, that repair becomes harder each time.
Its also all other Primes. Prime Hull doesnt work.
~prime damage either
<@&509691205798592532> I have all Prime's. None is working. Seriously, your sold them on a high price and you didnt check them in QA?
Remember, moderators don't work for scopely 😃
Unless you are tagging me just for my reading pleasure.
@slow flax looks about right to me, your ship was weaker but within range of normal. a ship with triangle advantage at the same strength would have won
What happend to repair speed? My Legio jumped from 3.5h to 5h repair time
Prime no longer works apparently
you need to buy packs with speed ups same here 😦
At least the repair speed bug affects everybody the same, unlike some protected planets out there.
The damage of my D3 against Romulans decreased from 95k to 75k to average
Yeah, they'll need to issue a fix.
but they need to do it asap
and still no reply to my ticket I opened April 14th
Just checked Nero.. Still bugged and burn effective for only one round :(
@tight cypress With Chen it’s always a roulette. Sometimes she triggers and sometimes not when fighting the same enemies. Also sometimes she triggers against players as well
Repair times doubled
@delicate cloud I farm skillful for more than 30 days in one system, they never had 40k damage, and I looked through 20 battle logs, never once did Chen not work
@tight cypress does she work against others or is she just broken?
@delicate cloud she works against others, skillful trained fighters installed kenetic weapons, there were no publications about these changes
Does Arkady work for you? I have Arkady and Spock, so I never saw Arkady to inspire morale, even with 90% probability
I read the chat of our alliance, all of them have a problem with the fact that after the update they don’t get rid of the same NPS that were easily killed before the update
How can the devs bereached. Ingame support is pointless
Maybe the change of the klingon faction miner affected some other ships?
<@&509691205798592532> just to be clear it's not just Prime Repairs that have failed. Standard repairs also not accouing for dry dock buffs
@native oyster if you haven't already, please request some sort of response from Scopely. Either:
A) It's unintentional, it's broken, we will fix it one day before the eventual heat death of the universe.
B) It's unintentional, it's broken, we are prioritizing a fix.
C) We accidentally released code that was supposed to go out next week, screw all you guys for playing our game, suck on these new refining times/costs!
Of course you can see I prefer either A or B, but if C is the answer I'd rather just uninstall now rather than being strung along indefinitely. 😎
I can't speak for Scopely, but given my interactions with them these kind of server wide issues that affect resources and time are prioritized. I personally want to see it fixed in the next couple of days. I suspect it'll require another deployment. T_T
lol couple of days ?????
Epictetus can't speak to what Scopely hasn't said, so take that time with a grain of salt Iriarte.
I personally, want to see it. I don't speak for Scopely
sorry wasn't about you @native oyster
Just to give some idea of how unplayable and broken this is...
1 repair on Kumari = 200k dil
That is 100-200 HOURS of mining dil. For ONE REPAIR.
Game is completely borked.
you do a great job
All good.
@rustic stump You don't mine dil for repairs. You do it for missions. You fight hostiles and complete combat training missions for dil to do repairs, or you raid bases if you're a PvP player.
yes i understand 😃
At my level I'm killing 30-32 npcs. I get 42 dil per kill. It costs me 4k dil per kill.
It is impossible to raid for repairs unless I hit a base that gives at least 600k dil or more RELIABLY EVERY TIME, assuming I have to break its defenses with my Kuma.
It's simply not possible. Even at 100k it was insane, but at 200k the game does not work.
Attack lower level ships for dil, or use an Interceptor for the triangle advantage.
Yes I understand the principle. My point is with this bug, it's just not worth it at all to play this game. Bug is completely game breaking.
Sounds like the problem with the Kehra costing too much trit to repair.
@slow flax Sounds like the problem with the Kehra costing too much trit to repair. - it is not possible to make a profit by killing even the weakest ships, because the cost is 1 unit of hull for warships with a power of 300k + and a level above 30 level 1 unit of tritania and 1 unit of dilithium (this is if you buy all the improvements to reduce the cost of repair)
The kehra doesn't work as a 3* ship as well. As soon as you go into the 20s you may as well do away with the battle circle as the next ship is 100k stronger then the last at each tier. A t4 kehra is 74k a t4 valk is 130k and a t4 Kumari can be in its 200k how is a kehra which is meant to be able to beat a battleship able to beat that? It can't it doesn't even scratch it
D3 damage buff against romulans does not apply to traders. just tested and get samè damage hitting fed traders or Roms. still works on fighting ships
@ivory vortex The bug has also caused building times to double as well as costs <@&509691205798592532>
Seems like there are going to be LOTS and LOTS of refunds of rss, speedups and lats
There better be, anyway.
During the Augment missions, your supposed to receive Augment credits as one of the listed awards. When you check the faction store, it is at zero balance @ivory vortex
+1 I am +65 rep tho 😂
Here too @empty socket
@rustic stump Probably won’t refund anything
My Advice is don’t build anything and avoid repairing your ships LOL
@ivory vortex you all should emergency shut down and patch the servers imo
Idk because I do?
Did the mining rates of the ships go up? I was under impression the they were supposed to go up. Not just the officers
I am lvl 24
The ship bonus went up. So parsteel for fortunate, trit for envoys and dil for horizons
Same with the officers
But the mining rate in general is the same
@ivory vortex <@&509691205798592532> ok its everything
- Repair costs and times are doubled
- Ship repair ,build, and upgrades doubled time and costs
- Research cost/time doubled
Yes, we've confirmed this as an issue. Hoping Scopely provides an official response soon.
So horizon and envoy dont mine 3* rss any faster. I thought that is why they were upping it
shew <@&509691205798592532> this is a terrible terrible misstep, when things were going so well... this isn't the kinda bug you can release... this is a major major fail....
@native oyster They need to do is shut all the servers off and patch the thing… We can’t build and we basically can’t play because we can’t repair ships
All I can do is sit and mine
@red tide Friendly reminder Moderators don't work for Scopely.
Yes, I agree. It should be priority
you've taken Repair cost... time.... research time.... buildings... basically, ALLLLL your primes, the ONES THAT COST $$$$ and you've deactivated them.... <@&509691205798592532> all this does is devoid people of the money spent on the game. i'm usually your guys biggest advocates... but this one is bad....
@small pulsar they do if you use the right officers. Those got buffed too
Eikkk
I've sent the signal
oh i know... 100% lol @native oyster which is why i can still be civil about it.... hahahaha, but as the community managers, you have scopely's ear.... and scopely has to know this is a huuuuuuugeee misstep.... like, this isn't a broken spinning node, or god mode for bases, this is actually taking CASH MONEY away from the players who spent it with you... to me anyway, it's much more significant.... how did this not happen on the asia or europe servers?
I know that. But i thought they were upping the 3* mining rates of the ships. So an envoy with no 3* minning officers. would mine 3* faster regardless of officers
Oh yes, we've probably sent over dozens of issues today.
@native oyster this is the pure definition of "economic maniuplation" though it may not be intentional, this is exactly what it is.
@red tide it did , but it wasn’t caught before us/eu was patched
Never seen a more-true gif than that one
@small pulsar nope, just the ship ability they buffed
Anyone online that can help me with my current issue of ship being stuck going on day 5 running out of shields unable to relocate station ?
@cyan oak need to contact support in the game
@cyan oak PM
They kill unstick u
They returned the rss takin from being raided but left my ship still stuck smh @zinc swan
I hope devs will cover my speedups.. Burning like crazy with high repair times
@cyan oak 14 days for me ¯_(ツ)_/¯ support asked me to stop writing to them few days before it magically got unstuck
@warm temple They probably won’t fully recover everything. If you know it’s bug you shouldn’t be doing things that require ships to be repaired
Id just chill and mine until it is fixed
@zinc swan agreed... i'm doing what i can to minimize repairs right now.
I've still got to finish my daily faction spend, so this actually helps with that lol
hahahahaha @lapis kindle i haven't had any trouble hitting that any day... and i fi do... donating to ally funds also count as spends.
so my alliance has gotten many donations lately lol
@pearl halo here Is what I do when they tell me to stop writing to them – I bug them even more
I don’t let up until my issue is fixed
Cant repair ships to costly <@&509691205798592532> @ivory vortex please fix this new bug with an updated bug
@zinc swan the issue is that they (support) kinda have their finger wrapped around our account… they can squeeze instead of solving problems. Like asking for compensation for 14 days of stuck station seems to trigger a squeeze and the stop writing to us
Almost three hours to fix my vahklas @ivory vortex this is crazy
@pearl halo I just demand to take it to a supervisor and I threaten them I’ll refund what I spend. I’ve always pushed them to fix anything in 24-48 hrs. I don’t put up with their crap
Dam right
Oh wow @pearl halo that’s not kool lol
What’s BS is the radio silence for scopely on this repair, build, research bug.
They could 1) officially acknowledge it, 2) lay out a plan or eta to fix it, 3) lay out compensation. Even if their announcement said “ we are sorry about this but we don’t know what’s causing it, and we’re working on it” just that goes a long ways
I would be pissed if I spent 30 days doing all daily’s to win 4x1hr speed ups something not right here 7 token chest gives 2x3hr speed ups
did you miss the 4 1 day speedups @subtle halo
Yea I’ve had over 15 ships watching my station daily can’t relocate it do two a stick fort ship i was told by a player if you have Rom at the helm of a fort ship it increases the changes of a stuck ship I can’t hunt can do nothing lol but mine in lower lvls
You only get one though
it says 4 right there
Yeah but you don’t get 4x1 day and 4x1hr
Well I take it back if that’s the case last time they done this just just received one of the items
👍🏻
if it says chance under its a random roll. since it says garunteed it isnt 😃
I just noticed my vahklas has lost power, yesterday it was 99 k today it’s 95 and nothing has changed the rest of my ships lost power to after this dam update
@polar portal current speculation is non-functioning primes
Seeing a lot of hostiles in various systems frozen and unattackable
Ok
Bug: expanding the menu - 6 + 2 is not 20 unless this is a new math? 😁
Lol
Wow I know we joked about scopely adding in New bugs when fixing ancient ones but uhh holy crap I didn't think they would actually do it
It's almost like they don't have testers and somehow expect their paying customers to test for them 🤔
Sounds like a job to me guys
Tomorrow's ama better have ZERO questions about the new faction event lol
@red tide @zinc swan
So what is the cost to use instant for this research?
Has the repair time of ships almost doubled?
Yes
No, the repair research broke.
😭
THE "COST" of this research right now is defined as "cmoplete waste" lol @slow flax
When I tap the INSTANT button, it tells me I don't have enough rss.
InstaBug
@ocean heath yes
@slow flax more than that broke
- Repair costs and times are doubled
- Ship repair ,build, and upgrades doubled time and costs
- Research cost/time doubled
Any research that sped anything up or reduced cost is nullified
@slow flax you cant use instant for any build that requires uncommon or rare. its a graphical glitch
Stop blaming graphical ;-P
is that a promise of a fix tomorrow? 🤣
That’s the I’m sorry we screwed the game up chest
@zinc swan I don't see research times increasing. I mapped out all my required research for my OPS 20 base and the remaining ones all still have the same research time as was identified before the patch.
Travel time has gone up...I mine the usual location for the past month...been the same 3min and 20 sec, now it is almost seven minutes.
<@&509691205798592532> umm.... it’s been 24 hours since you all decided to swap my level 33 for a level 1. Still unable to login to my CORRECT account. Still getting the Scopley silence on my ticket I created 24 hrs ago. Good news: I don’t have the current bugs. Bad news: If I get my correct account back, the bugs will still be there
The Appreciation chest... seems to differ by ops level (this is OPS 20)
@slow flax yep. 32+ gets 4Xs that
@slow flax what level are you? I’m 20 same rewards here
26 and got the same rewards as @zinc swan
Updated text. OPS 20.
Gotta go... please have all these bugs fixed by the time I return.
I assume the chest is to make up for the repair cost issues, I haven’t repaired yet so can anyone say if the bonuses work again or not?
Repaired equals crap
@hearty hazel i believe support have a backlog of tickets atm, so response is currently slower than normal.
They should consider testing updates.. maybe things like the repair issue wouldn't happen then..but ya know, work is hard 🤣
@haughty ether that's why people usually get paid to do it. We get to pay for the honor here though
Repair times are 50% slower now!! Seriously.. wtf
Also seeing drastically slower repair times. Think I paid $99 for the prime repair pack... may have to get my $$ back
Welcome to this week's patch guys
When I repair is shows 50 min, after I hit the repair it says 53 min.
Hi there I've just used two tokens for some parsteel and haven't got anything from them so what can I do about it please could someone help me out please
@red tide mods are just volunteers. You should address it to panic
@red tide I don’t think they took anything away… It’s just a bug. Now if they deliberately took it away that would be another story
I can’t readily provide an ETA since I don’t have any inside knowledge. But we do pass on your concerns, A LOT and we also push on them too
@ivory vortex i'm with @Hawthy [PWD-S15] on this one... a response would be highly appreciated. an ETA even more so. to just take it away and offer radio silence is to beg people to get their money back and quit the game. they've essentially chnaged the entire landscape of game play and the economy of how rss are spent, how they're earned, and what the $$$ packs are actually truly worth. this is dangerous territory. they've invalidated benefits ONLY available to prime pack purchasers. and of course, those packs are PURCHASED for an edge in the game... to keep the money, and take away the edge is borderline fraudulent.
better @zinc swan ? lol 😂
and for the record, i AGREE @zinc swan that it wasn't intentional... but it is the end result regardless...
how LONG this goes on is going to impact a lot of people already on the line about this game.
However, the TOS, we all agree to, allows them to change or take anything away without compensation
i mean, you know me @zinc swan i've ALWAYS been chill, and always been cool with @ivory vortex and defended him and the devs in this very room... but even i am shocked at this one... it's aggravating
@red tide a fix like this reqs tracking and finding the bug. That can take hrs to days. Then they have to take the servers down and patch them. UnFortunately this won’t be a quick and easy fix
what they could do is at least communicate more often and more effectively
That doesn't help me out as I need the parsteel to upgrade my base so how do I get it back
@ivory vortex goes radio silent WAY too often when there’s big issues like this <@&509691205798592532> He should’ve been on top of this and addressed the community in the official announcement hours ago on this topic
@river hornet don’t get it back. I wouldn’t upgrade anything until they fix the bug
Thanks for the reply I'll post it for everyone to know
I am pretty sure he is asleep
Remember, he works EU time. It’d be easier if he was Pacific
@native oyster Yes, but this bug was identified long before he went to sleep
Maybe there should be more than one community manager than, so questions could get fielded more often
Also, he is a community manager. His job is to advocate for you, but he can’t actually do anything other than advocate and press. I’ll certainly pass the feedback on. Maybe it’s a two shift job.
@native oyster he can’t do anything, but he could at least go to the developers and say “hey give me something to tell the players”
And even if they give him nothing, he can come back and say hey I talk to the developers and they don’t have an ETA
Point is he’s gone radio silent on many big issues in the past – not just now .. and sometimes he hasn’t spoken for days regarding a major issue
Can we get a pinned message here on all known bugs post "fix"?
<@&509691205798592532>
Hi I just went back to the game and thay have shown up thout I let you know it's been fixed
I should have known better. But can someone take SS of Botany Bay pack. I didn’t get credits or resources s
If anyone here has a sec
Ok! I have been through some things recently House fire.. that took both vehicles. not covered by insurance because we didnt have the barn that started it covered. lost everyything. Rebuilding now. doing well. Aloted a 200$ a month budget to spend on this game to catch up with my brothers and friends of every alliance. Even the Guys we fight with on here are necisary to compleet the experiance.. We have spent real money. on real products. we expect to alow us to gamble and "share" among eachother. I have sent up 20 screenshots of a raid i was watching.. the player even stopped raiding and wrote in one of them that my shield didnt pop and he thought it was funny he saw me in Galaxy chat while i was getting raided.. my main problem though is that I have budgeted to purchase these primes.. and now it would seem all are cut back in half. Rss arnt regenning like they should. repairs have doubled.. sppeding upgrades for ship resurch and its not resulting in any rise in reward.. lat repairing ships now because repair times are hightend. not cool.. You signed a contract with me when you accepted my money to present me a product as you represented it.. PLEASE do so.
yea looks like the only way to get plutonium is to mine the corrupted data
or they will offer an upgrade pack in the near future 😉
ship repair dont have their boost anymore. before update saladin was 3h30 now its 6h47.... fix it quick
I would buy that in a second if i could trust you with my money. No further spending here untill you can assure me the problem has been solved. or upgrade my profile to the promised alotment AT THE TIME OF PURCHASE. @Admin. I love this game and will be heartbroken if i cant play it.. and will take recorse (pointlessly or not) to amend my losses and investments here
(which is also hindering my growth in game) im sure we will all be ignored.. count that money to the courthouse right?
thats the best news ive heard all day! finally a use for some of that rotting away in my stash
@ivory vortex i lost about 120k Reputation for Föderation after the Update. Why? I allready had 538k or so. Now it’s 426k
@native oyster me too. I think it was due to them auto-completing a mission during the maintenance.
Any info on the repair speed issues?
But over 100k? i had no Mission that high. Even if there where more missions. All together where not that much.
Dunno mate. I just saw approx 100k less fed, and a biggish jump up in Klingon. I suspect one of those unkillable boss ones I have had for months
ones that give you +200k to the faction it was from
Anyone know how to contact Scopley my game is stuck at 25% on the start menu after the update.
Officers vanish when you hit SERVANT rank @ivory vortex <@&509691205798592532> also this mission is bugged and can’t be completed
Thank you Devs. Iv yet to check the main reason for my rant (purchased strength) But i apreciate the raid fix...
@here Scopley has isolated the repair issue and is working on a fix asap. I cannot give an ETA of course. But they have a fire lit under their...well you know what it is.
@native oyster thanks, and the IOS issue?
@native oyster cheers for that! most appriciated, can you give even a ballpark eta? 😈
Cannot give an eta
Can I have a easy helpful guide on the fix for this
big oof
Anyone?
they release corrupted data today so that is going to cause some bugs lmao
Wow is that how someone station looks like
👀👀
Pack just came out to buy
Unfortunately I cannot give an ETA since I haven’t been given one.
20.00 dollars 30 blue prints
Where can I go to make an official complaint seems only going to happens on here is lip movement
They just brought out a 20.00 pack with the rest if the blue prints
Great!
@everyone I’ve been on here made several complaints and reported several things and nobody’s ever gotten back to me on here is there an official channel where I can go and make a complaint
Considering this is the first “expansion” it seems a little crap tbh I was expecting more
Yeah that repair issue bug would be nice to get fixed. In the middle of a war and it’s costing me more in repair speed ups than it should
👀
@hybrid basin submit support tickets in game, or tag the moderators here
@moderator ... when opening PVE chests, grade 3 ship parts are always inceptor. I can hit different ships, and use different ships, but still only get inceptor parts.
but they will likely say submit the ticket first
@regal bane hit higher levels for other stuff
@ moderator I cannot get into the game to submit a support ticket. My game stops loading at 25% after the update.
@lapis kindle thank you
@hollow violet that sounds like a problem on your end,other wise you would get an error message, try uninstalling and reinstalling
@Wainman435 I restarted the game and the phone. I had no issues until the update.
@loud vortex is ur name based of the 1994 pc game?
@hollow violet I had the same issue all day long
Just hope I get on before my shields drop LOL
@coarse jay Unrelated to the current topics, I am also interested.
No response from Scoply in email or on here
@hollow violet don't count on it. I had millions of RSS. All now gone
@tender pebble If you are stuck at 25%, please try to reinstall
I put a ticket in through their website still nothing.
@native oyster cool story bro
@native oyster I did reinstall the software. No change
:( that is confusing
@hollow violet I’ve had a ticket in since yesterday afternoon prior to the update. Get in line.
@coarse jay no. It's from my imagination I figured it would be cool to have
I had the same issue
@loud vortex It was one of the best games ever made.
I wanna try it now lmfaoo
@PhoKing Panda I hate lines.
@hollow violet I started cussing at support and they got with me within 25 minutes
LOL