#👾-bug-reporting

1 messages · Page 329 of 1

native oyster
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That is already verified? Why is it not in known issues

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🤷

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told the devs about it at the time...

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😂😂thx though

daring dirge
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Ship is not here -- but if anyone trys to occupt it, ship magically appears (can be in dock, or elsewhere) -- but only for the attack

golden folio
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After hitting the base, sometimes 1 rss is missing, cargo is not filled up

quartz locust
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<@&509691205798592532>
<@&509690795536941056>
@native oyster
My ship is stuck in a space time continuum.
Yesterday I attacked a station and got stuck on it. The player finally figured it out today and moved his base. Now my ship is still stuck like it's glued in space. HELP!!!!!!!!!

native oyster
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Did you submit a ticket yet?

quartz locust
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I can't. "Settings" won't come up in the game.
I did ask a member of my alliance to submit a ticket. Haven't heard anything back.

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@native oyster The "Settings" tab came up after hitting the comm badge. Submitted a ticket but lost almost a full day without that ship. :/

native oyster
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Ok. We’ve been trying to escalate then. Send me support details, screenshots

quartz locust
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@native oyster Look above at 2:14pm message for screenshot.

native oyster
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I mean the message sent to support

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I’ll need other details in pm as well

hollow wadi
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@quartz locust top right there is an icon you can press

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and in your last screenshot there is a big fat red "ATTACH SCREENSHOT" which you could've just tapped

quartz locust
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@hollow wadi

  1. When support responds to my messages, I don't get anything that pops up or says I have a message. So.. only when I encounter an issue and then submit one, do I see any responses.

  2. There was no note about the "ATTACH SCREENSHOT" as being tap-able. All it looked like was red type that anyone can do in a word document, and took it as a request to simply attach screenshot. Good to know now.

hollow wadi
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@quartz locust yes nothing pops up, you simply have to check regularly on your own

coarse flume
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Ship B is stuck in [S:1790049115 X:-201.186 Y:209.806], unable to move it to any other system.

native oyster
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IOS 7.3 client feedback: Much less freezes / lags / dark screens but client crashes are still frequents. So basically we're back to the penultimate IOS client. A couple of good UI stuff were added though like the class symbol next to the ship lvl or the direct peace shield control over system / galaxy UI. Keep on the good work.

slow flax
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Not saying it's a bad thing, so maybe this bug is more of an exploit, but it seems you can go over your cargo limit with the NS and Shev for some reason. Was fighting level 25 Klingon battleships.

bleak pumice
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@slow flax yeah mine went 1 over today too

floral matrix
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BUG REPORT: Klingon lvl 30 map H'Atoria does not spawn trader/mining ships on my server. Romulans have lvl 30 map Galorndon Core which spawns 29-31 traders. Federation has lvl 30 map Noakyn that spawns 29-31 traders. However H'Atoria doesn't spawn any on our server. This puts players who farm Klingons at an inherent disadvantage for farming horizon build plans. Please help!

delicate dirge
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@ivory vortex I haven't bought any pack above 100€ yet nor will I. I bought50€ packs though but in my shop I can only buy the 100€ april package, and not the smaller packages...

I won't buy the big one, I'd buy the 50€ pack, this is wasted money haha

wheat umbra
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@ivory vortex Still planets that you cant hit bases, still lots of systems with no hostiles. Systems that lock the game

native oyster
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Will not load past 25% .... what the hell man?

slow flax
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You can set your ship to attack and within a couple seconds of hitting the target, recall. The ship will continue the warp charging event during combat and split instantly, preventing a warp charge event from leaving it vulnerable to other players. I don't know if this was intended or an exploit, but if we're taxed with a warp charging event that allows other players to hit us, we probably should not be executing the attack once the warp command was given, or else aboart the warp charge up once the attack takes place.

glacial plume
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Nero burning causes no percent damage.

alpine holly
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Again broken node

native oyster
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ship blocked in battle. i can’t shield. need help @ivory vortex @harsh bough

elder forge
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Can’t login, loads to 25% and nothing else

quartz patrol
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3 days passed, no answer from support. Are u people ok there?

modest ether
harsh bough
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@native oyster @modest ether I assume you've both tried restarting, clearing cache etc? And reported to support? If so, pm me with your player id's and the associated dock number and I'll escalate. But with it being the weekend, I suspect ingame support might respond quicker than our contact here 🖖

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@quartz patrol what's the issue?

modest ether
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Writen Support a EGW Hours ago

native oyster
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@harsh bough yes, tryed everything. ill pm you my datas

harsh bough
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Ok, thanks Alex. @modest ether pm me too, it can't hurt to try from here 🤷

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@elder forge if you've cleared the cache and it's still not loading then so long as your game is connected to the play store or equivalent you could try a fresh install. That usually does the trick 🖖

elder forge
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It worked thanks @harsh bough

harsh bough
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Excellent, great news 😁

autumn socket
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@delicate dirge it's the way they work mate. Soon as you buy one pack the cheaper ones go and only the more expensive ones remain to try and get you to buy them

delicate dirge
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@autumn socket @ivory vortex lol yeah scopely is just so bad I'm running out of insults ^^
Still I don't get why they try to sell me the 100€ pack while I haven't bought any pack for at least a month and nothing above 50€
They should expect me to ignore the big packages and give me small ones again or they won't see any penny again haha

autumn socket
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@delicate dirge they are only here for a quick money grab or things would be sorted and the game would be working better

strange glade
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<@&509691205798592532> @ivory vortex Hi, wasn't Lixar supposed to be changed to G3 crystal in an update a while ago? I have tested 2 nodes now and they spawn as G2 again after I emptied them. I'm at server 129.

harsh bough
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@strange glade yes, you're correct. Other players have reported this so I'm sure the devs will be looking at it again 🖖

strange glade
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Ok, thanks @harsh bough 🖖

sand path
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I have my own ghostship and can't do anything to become it back

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And ingame comes nothing from the support

quartz patrol
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@harsh bough my shield somehow was gone so I was raided! This was a global issue, some of my friend also got there shields off. They got the help from support and I’m waiting already 3 days 🤦🏻‍♂️

covert sequoia
echo sparrow
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When you guys and gals going to sort out these dam frozen hostiles ??

native oyster
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I would like the vault bug to be fixed. Just realized that none of the vault research, including prime protection, actually affects the vault levels

sharp basin
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What the hell algorithm is calculating the value of 3* mats?

stiff acorn
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@ivory vortex @onyx bear There are 3 spinning mines in Davidul around coords X:-15 Y:-672. There will be others around STFC. When will Scopely fix these?

quick idol
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Bulk buying gets u a discount

silent flax
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@ivory vortex @onyx bear Ultra Recruits dissappeared when event ended!!!

native oyster
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@panic after event rewards ultra recruit option is gone even after restarting. Also. Fighting npcs has ships freezing in battle again

sharp basin
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Ultra recruits gone

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But you can still buy the tokens in the alliance store

nimble wind
cosmic coral
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jep everybody got that problem

tawdry nova
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lets not forget STFC is nominated for "best Technical Achievement" in the Webby awards

cosmic coral
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ouch

crystal thicket
azure echo
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Same here. Where is ultra recruit ? And where are the tokens ?

halcyon radish
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@harsh bough any idea about the missing shards?

dire smelt
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probably a bug that occured when they removed double chance gorkon?

halcyon radish
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I received the others but only t'pring's disappeared

woeful scroll
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Lol, same on 129. Nice to be nr1 in the domination event, receive 2400 tokens and having no item to spend it on.

gilded herald
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Devs messed up the ultra officer recruit picks after the eventevt ended. Please put it back ;)

delicate tapir
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My base was attaked with shild on

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How is possible?

hollow wadi
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looks like you got attacked 1h45m ago, then used a 4h shield and posted the screenshot of your station just right now

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otherwise your realta would show up in your battle

native oyster
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I have my ultra recruit choice. Did people who don’t have this run the update from the app store?

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Always shows I have at least 5 when everything is collected, even after clearing game cache

tawdry nova
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@native oyster it was a bug, their script that removed/finished the event also removed the Ultra Recruit option, they fixed it

ivory geyser
simple talon
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at least the reword should be worth while.. but this is just stupid.

simple talon
astral gale
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So went to bed an hour before the alliance event ended and my alliance was ranked 1, woke up this morning, 7 hrs later, no alliance reward, totals not changed for recruit tokens etc. And the event tile says reward received, led a ticket but not looking forward to the dialogue with customer support. @onyx bear @native oyster @ivory vortex

heavy tangle
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I have a mayflower with the enterprise crew that is currently 380k power and I just lost to a valkas that was 268k. My 290k Kumari can kill twice as many NPCs as my mayflower in the correct triangle and comparable level.
In short the mayflower is nerfed. I have spent $100s dollars in this ship and and I can’t beat a tier 2 explorer with 100k less power and I have the better crew???????

quick idol
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Power can be misleading, Tier and upgrades more important. That said, MF does appear underpowered rn.

wild gulch
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What is going on with my battle reports, I hit a hostile and it says in BR that I fought myself and lost. Below is a screenshot of my battle report page.

slow flax
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I've just experienced the combat out of warp bug. Here are the details. My ship had to travel about 6 minutes to get to a system in Klingon space (Vosak) to hunt ships in. After it entered the system, I tapped LOCATE to jump to the ship, then selected a space to navigate to by double-tapping. This put my ship back in warp. I used the LOCATE button again and found it back by my base with over 6 minutes of warp remaining. In less than a minute, there was the red flash warning about entering Klingon space, and within 20 seconds of that, the ship drops out of warp and is being attacked by the Klingon Fighter. My ship died of course. This phenomenon seems related to the fact that you can jump into warp a couple seconds before attacking a ship, and it will still attack the ship while winding up for warp. The hand off between states isn't updating correctly.

mild junco
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same here.. 6min To got home, bug, then 6min again....

hallow rain
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@ivory vortex in case anyone failed to mention it today... this game sucks! Get the shield glitch fixed. I’m tired of getting hit and not getting the 5 min shield or notifications.

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Sick of having to fight with support for days to get the rss back.

slow flax
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@hallow rain From what I have read, the 5-minute auto-bubble isn't intended to fire every time. If you have been attacked in the last 8 hours, it won't come up again. If you hit another base or player, that too might affect your 8 hour cool down for the auto-bubble, but I haven't seen confirmation on this. One thing they have told us is that the cool-down will be lowered in the next server patch, so maybe they should explain in more detail in that announcement how the auto-bubble really works (or is intended to at least).

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This update should be taking place on Tuesday, but the schedule has yet to be released.

lapis kindle
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also, if your 5 minute bubble is triggered and you remove it by pvping, it resets the cooldown

slow flax
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Are you saying that you have to wait 8 hours after you pvp or does the bubble become available again right away?

lapis kindle
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it becomes available right away

violet heart
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Anyone notice recently repair costs have skyrocketed?

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<@&509691205798592532> ^

native oyster
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@violet heart Can you pm me some screenshot and examples?

violet heart
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yeah, next time i have to repair @native oyster

native oyster
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Thanks

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@violet heart Please make sure to record the actual resource levels at the top, before and after, as well as any repair enhancements, and the drydock level

steel mirage
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Yeah.....50k trit to repair kumari......fucking idiots

hollow quartz
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for now 😛 wait till you tier it up again 😄

steel mirage
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My account is lvl 24 , my kumari is lvl 20 ! Finding tritanium on my server is like finding gold ! I barely find a base with 120k tritanium inside! Many players are quitting playing! Including from my own clan !

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Last week we lost 3 players lvl 24 ! They abandoned the game

modest ether
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Hopefully Support is weaking Up in the next few Hours

steel mirage
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And those players was from my clan !

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Not to mention how many graves yards are on my server .....😤

hollow quartz
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i'm 24 as well. i did manage to raid around 2M trit last friday. Did take me a good 3 hours and prob around 20 different bases 😉

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AS anoying as the lack of trit / dil is .. i feel the uncommon is still a bigger issue

steel mirage
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Lol .....I know .....we have the same problem! And that’s why big lvl players are quitting

hollow quartz
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not to mention the fact that you can't see in buildings what you are going to be needing in the near future =/

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finally finished the requirements for OPS25 .. to only see i am at 23/80 unc ore 😢

steel mirage
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The way I see , the server where I am ....will not last long ! But probably I will quit playing before that will happen ......wasting my time with this game !

halcyon radish
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T'pring shards disappeared upon restart, why?

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<@&509691205798592532>

dusk yoke
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@halcyon radish hello, can I help

halcyon radish
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Why did my shards disappear, any idea?

dusk yoke
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Let me have an ask, see whats going on

halcyon radish
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Been waiting for support to reply for 24 hours now

dusk yoke
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Can you send me in pm please, your player ID

quartz patrol
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I also wait for 3 days, no answer from support ((

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@dusk yoke maybe u can help?

dusk yoke
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@quartz patrol sure love, send me a pm with your player Id and issue and I will see what I can do. 😊

quartz patrol
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@dusk yoke thanks!

wet glen
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Hi Team, my ship stuck since 3 days on "in fight" and i cannot retrieve it. Nor can any other member kill it. Support ticket is open since friday, but no reaction .... pretty annoying. @dusk yoke hope you can jump on that ?

dusk yoke
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@wet glen pm me your player ID and issue please

uneven jay
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@halcyon radish 19 T'pring shards from 3 chests ? I guess that's the real bug... total shards for 3 chests is 15...

modest ether
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Flyer i have the same Problem and Support is Not replying

halcyon radish
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Bug or not I wouldn't care if they just gave 15 only. Just annoying as hell to get something then find out after a restart it is gone

dire smelt
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i love reading the people crying over lack of trit ... 'from raiding bases' ... cause and affect ... its something you learn ... some never do.

hollow quartz
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how you mean that @dire smelt ?

native oyster
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I think Cap means "Get out there and mine, ya dingus!" In a polite, joking way ^_^

hollow quartz
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yeah i wasn't sure lol 😛

native oyster
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Not that obvious Capt, what do you mean exactly? There is a global shortfall in Tritanium, some servers are infested with bots killing each and every mining ship all day long. So that's a real issue completely ignored by Scopely staff. And some servers are drying up because of that (and a couple of other nasty things ofc)

hollow quartz
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i'd say in both trit and dil to be honest .. it seems just parsteel feels like its not lacking

native oyster
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<@&509691205798592532> Is the April 16 server update confirmed? If positive, what are the timeframes? Thanks

radiant raptor
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and my ship is block for 3 hours in combat...

native oyster
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@radiant raptor Did you file a ticket with support?

radiant raptor
native oyster
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Please PM me your player ID, ty!

slow flax
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This red bar (Klingon reputation towards me) seems to indicate approximately -2550 but the numbers are set way outside the range of this bar. The range on the bar does not update correctly.

native oyster
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@slow flax We have noted that in some cases, and have passed it on to the dev team. Thanks!

vivid bronze
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@native oyster @slow flax It looks suspiciously like they just display 4 digits. I'm -2M Rom and it still displays -2000 on the left and -5000 on the right

native oyster
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0.o

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🤔

vivid bronze
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Positives are displayed in k/M form so it works normally (except, ofc, the M displays above the bar are totally useless)

sturdy olive
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My load screen is stuck at 25%

old saffron
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If you switch alliances do your contributions also disappear ??

quick idol
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Yes

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That level anyway

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... obvs

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I guess

hasty basalt
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So, my Klingon daily missions are giving negative Klingon faction points.

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I'm not sure how long this has been going on., but my faction points have not seemed to change much lately....

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Rather frustrating.

balmy prawn
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@uneven jay @dusk yoke @halcyon radish There is an opportunity for Premium and Ultra packs to unlock an officer at once. But as so many other things, it does not work correctly in the game. Support will send you back logs on that 1 shard was credited to your account and everything worked fine, officer shards always get credited the correct amount. Even if you have screenshots and rule explanations (in the info screen for recruit).

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Also they explain how it might be confusing that your 14 in your screenshot is actually 12 and everything works fine, but you are probably just not understanding how the user interface works.

uneven jay
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@balmy prawn yeah I've seen that, but unlock isn't the same as "give a random number of shards to an already unlocked officer"

balmy prawn
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@uneven jay I think it should work in a way that it gives you the exact amount to unlock that officer. So for an officer needing 14 shards to unlock should get 14 shards if it is unlocked. Problem is that sometimes you still get 1 and for green officers you likely get always 12 (or 1), no matter how many shards the officer needs to unlock.

uneven jay
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hrm but even then 19 seems an odd number lol...

balmy prawn
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19 certainly is a wrong number anyway, I’m thinking TPring was 32 or 36 to unlock. Likely giving out 18 shards in one slot and hit a 1 additional shard as well.

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But as CS said, the system always gives correct amount, so the amount you have got is correct. Even if it is far away from what was promised.

uneven jay
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well it's 36 to unlock the 1st promotion, maybe it was 18 to unlock...

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then 19 could be the 1+18...

balmy prawn
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I think all the blue ones require 30+

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For the first unlock.

halcyon radish
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Before I restart the game I could have upgraded. It gave the 19 to me. But stupid me restarted the game first.

balmy prawn
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Customer support feels like an eastern bureaucracy, where you need to go through same hurdles every time and basis is that customer is always wrong.

slow flax
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The voting event tried to let me vote on the opening screen but after I tapped the "Vote now" button, then opening quest story kept popping up (3 parts) and as I tapped them to move past the voting window looked like it was trying to load but I fear a button on that window may have been tapped while trying to clear this and now the chance to vote has gone. I don't know what my options were or who I picked.
Player ID: i8e96e6a0178. Server: live-020-web.startrek

ember glade
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Error in the Factions, in the bar zone say untrustworthy -2500 -500, i think is -25k -500

zinc swan
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@ivory vortex remind the developers that there are plenty of 4 x 3 devices out there lol

native oyster
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I wondered about that.

arctic lion
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Wonder when the immunity Planet is going to be fixed.......

keen hollow
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Give it another couple of months. They’ll get around to it. Maybe

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<@&509691205798592532> all I’m asking for is a straightforward clear answer. If defense platforms are not part of the station, why are they listed as a requirement to upgrade certain buildings? All other requirements for every other station component are other components.

static dew
brisk night
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@keen hollow is a known issue. Will be fixed, tho no eta at the moment

keen hollow
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This doesn’t look like an issue. It looks intentional to me

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To build level 28 R&D I’m required to have platform B at level 28.

lethal walrus
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@ivory vortex @native oyster

keen hollow
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Grade 3 Tier 1. Tier 1 is the ship Level

lethal walrus
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So it’s joke of the year!

keen hollow
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It’s a grade 3 class ship. Ships level in tiers

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If you just built it then it’s a tier 1 until you upgrade it to tier 2

lethal walrus
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Thank you for explaining it..

keen hollow
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No worries

lethal walrus
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I am still convinced it’s joke of the year by scopely to award a tier 1 shipyard lvl 26 ship for killing over 1k bosses by spending more then for a lvl 32 ship

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@ivory vortex @native oyster @brisk night

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Can u please double check this and get back to event team?

keen hollow
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The reward system is another topic altogether. I usually weigh the cost and whether it’s available cheaper in another area

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I doubt you will ever see a fully upgraded ship as a reward. They want you to get the rss to upgrade the components and level to the next tier

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<@&509691205798592532> forgive me but advocate vorpals answer isn’t quite as clear as I was expecting. Can somebody please explain. I hesitate to do an expensive upgrade to find out later that it wasn’t really meant to be a requirement. Until then my station is at a standstill till I upgrade R&D

brisk night
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It is a requirement, but currently the platforms aren't considered part of the station (which is why they don't affect the power crawl daily) but that will be fixed

lethal walrus
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@brisk night please statement to red d3 issue

fallow rivet
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J’ai une problème je peux plus attaquer d’autres bases n’y dans mon système n’y dans les autres

keen hollow
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That’s somewhat more clear thank you. I appreciate that. I have notice that very shortly after bringing an observation concerning the platform to another moderation that issue is fixed but it should have fixed the power creep issue on its own.

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I hope some game wide compensation will also be issued. I’m sure that issue has cost some dearly in rewards

native oyster
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@lethal walrus vorps has passed it on and I have seconded it.

lethal walrus
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Thank you very much sir. It would be appreciated if u organize a race between Ferrari’s where ppl have to spend over 200k€ not to award a 20k€ fiat punto without wheels, Glases, steering and an empty tank. It’s even not worth to put in the garage of the Ferrari.

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Especially if it should be smth special for once per server

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Why should a Ferrari driver like u invest even in the wheels for a fiat punto? 😃

native oyster
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Maybe a fiat 500 abarth?

lethal walrus
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Would be at least better to give the wife for weekend shopping, since she can’t buy many shoes then! But better with cloaking device !

hard jolt
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Level 24 Ops Building - Requires 560 G3 Common Ore, 50 G3 Uncommon Ore, 2.1 Million Parsteel, 39k Tritanium, 13k Dilithum , 4d 20h to build... And an instant button with no cost (Which you can't press cause it says not enough resources...) You have quite a few of these 'no cost' instant buttons that do return 'not enough resources' even though you have them. Shouldn't this button be grayed out?

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Prime <anything> researches seem to also have this bug.

low compass
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Had shake between app and server still leaves something to be desired. Twice now I have pushed “join” on the Federation event. My Vahklas upgrade was not counter

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Counter

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Counted

warm temple
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I can't click on player to send msg when he's mining or when viewing battle report

slate bane
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This game is broken, I just got hit again even though I was shielded - with no notice of the attack. I am tired of the cráp and Büllshït - Scopely has refused to restore my resources from the previous station raid and now I get the same thing happening again? This time at least I didn't get taken by Scopely - I didn't buy a pack. I just lost everything that I worked for over the last couple of weeks, over 400k of dilithium. I don't expect anything from Scopley Customer Support, I just wanted to let you know how screwed up this game is.

hollow wadi
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support does compensate stolen resources if you were shielded

onyx storm
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Daily faction mining isn't totalling. Just spent hours mining 3star ore for zero gain. Finished station module upgrade (tritanium warehouse) no points awarded for daily station event.

strong schooner
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Cylonleo, I have same problem. I reported and I am waiting

onyx storm
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Faction daily report issue as well.

frank sequoia
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Mined 3800 before I caught the bug

slate bane
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@hollow wadi nope, they refused to restore my resources from the station raid from a previous attack.

frank sequoia
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I've mined more than this but this is when I caught screen shot

slate bane
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As you can see, there is no time difference between the first attack and the rest of the attacks. So, even if I wasn't shielded, I should have gotten the 5 minute auto-shield.

hearty hazel
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Starting screen is frozen at 25%. When it did come back up, I went from level 33 down to 1 with new profile. reboots, tickets, and Game Center on iOS is not bringing my level 33 back. Entire profile is lost. So, where do I get my full refund Scopley?

hollow wadi
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@slate bane 5 minute auto shield has a cooldown.

runic moth
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Neither mining

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Ni nada

round valve
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Limited Time Research is broken. i got 8750 points for completing Prime Protection, I then burned 18 hours worth of speed ups to finish explorer repair 6, it gave me absolutely no progress but showed a power increase, I also then used up 29 hours worth of speed ups to do Shield Pen 8 and again it gave me a power increase but no points. Ive now missed out on the reward and wasted 47 hours worth of speed ups.

zenith mural
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I still have no notifications. The app doesn’t even ask permission for notifications. When will this be fixed for iOS?

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Fix the glitches and then add your new stuff.

lilac yoke
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Checking off daily goals, but no points going towards rewards. All members of alliance report same.

pine totem
lyric arrow
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The daily faction reputation event isn't updating: I just spent a bunch of resources and it hasn't changed, says only 160K points still.

tight blade
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Dailies and events are broken. No credit at all for anything.

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Total waste

cloud spear
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Burned a bunch of speed ups and officer do - no credit towards events at all

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Officer xp

slate bane
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@hollow wadi I know that - this is the first time I was attacked in the past couple of weeks. So, no, the attack did not need a cool down.

hollow wadi
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well i can jsut guess they you wouldve been emptied anyway then, or did you get back online after 5 minutes ?

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to me it feels like you are trying to blame someone else for the simple msitake of not being shielded

hot shadow
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Event and dailies broken for me as well

heavy tangle
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Just tiered up 200k worth of office and got no rewards form the officer event... will I eventually get those?

round valve
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@jccv I really hope so, I used 47 hours worth of speed ups for research and got nothing

cinder viper
#

So close to finishing off my hostile dailies and it broke 😣

round valve
#

<@&509691205798592532> can you please comment on the issues

ocean warren
#

All events, dailies, research, building. No longer accumulating points, or giving rewards. Yet the clocks keep ticking. Just great slight_frown

native oyster
#

We are noticing that rewards are coming back in general

jagged cove
#

Yep. Just spent anton of officee point waiting on this event and no credit. No rewards.

native oyster
#

This isn’t the first report I’ve heard in the last 30 minutes

heady helm
#

<@&509691205798592532> unable to log in and put a peace shield up, and already emailed support. What's the best way to get it escalated before I get raided? Just need to get a peace shield put up until my login issue is resolved. Thanks

ocean gorge
#

NOTHING IS UPDATING! I have used enough points to max out the officer event and it shows nothing!!

dusk yoke
#

@ocean gorge thankyou will add that to the list.

#

@heady helm will ask for you.

heady helm
#

Thank you

real swan
#

Same problem. None of my dailies are updating with progress

sand raptor
#

Dailies and events are completely broken

dusk yoke
shrewd furnace
#

Good to know they’re investigating - missed a ton of loot during the station event.

eternal furnace
#

Dailies and events broken apparently for everyone

sand raptor
#

@dusk yoke ty! I hope keenser was also including dailies when he wrote events

tight blade
#

Wasted a 15 hour speed up I’ll expect that back

slate bane
#

@hollow wadi if you bothered to read what I wrote the first time, I was shielded. The attack was through my shield.

simple jay
#

Where are my points for the officer event? I didn't get anything for upgrading 4 officers

dusk yoke
#

@slate bane can you send me please screenshots of that and your player Id please

solid maple
hollow wadi
#

@slate bane and i told you when you are shielded, you get compensated. you said that wasnt true and brought up another example which had nothing to do with being shielded or not

simple jay
#

I didn't get any points for killing Romulans for my dailies either

dusk yoke
#

It is a known issue.

light swan
#

I am also not registering any hostile kills or jerking my alliance

simple jay
#

This is my first time experiencing this

light swan
#

Helping*

solid maple
#

Does we will have refunds for these issues ?

simple jay
#

I spent 600K officer xp for upgrades

sand raptor
#

@dusk yoke in case it helps: I noticed an appreciable delay in faction rep progress earlier today. I just received credit for my mining daily that I finished about an hour ago. So this may be some sort of lag issue

signal horizon
dusk yoke
#

Or they are fixing the problem. @sand raptor

sullen sandal
#

@dusk yoke Nebt if they are aware of the mission/broken dailies and events. I have filed a report but by the time they respond it will not matter. How will we get credit for what we did/missing dailies/event bonuses speedups used. Etc after the fact?

tawdry nova
#

dailys are not accumalating on at laest two servers

light swan
#

I'll keep an eye on my issues hopefully it will get straight. I work 600k in officer points too 😉😉 lol

dusk yoke
#

@sullen sandal as they just became aware of the issue, the deal with any comps wouldnt be worked out yet, soon as we know, you will.

rustic stump
#

<@&509691205798592532> @ivory vortex CURRENT OFFICER EVENT BUGGED FOR ALL PLAYERS IN MY ALLIANCE -- ZERO credit is being given for leveling up officers.

native oyster
dusk yoke
#

@rustic stump yes, devs are aware.

#

Thankyou @native oyster lol

rustic stump
#

I took screenshots of before/after in case it is helpful

tawdry holly
#

@dusk yoke, same problem on our server.

halcyon wraith
#

Same here

rustic stump
#

Alliance warned me that this was a problem so I kept records of my actions

dusk yoke
#

Its pretty easy to say its a global issue.

tawdry holly
#

@dusk yoke, does global issue = global recompense? For some the impact is larger than others.

dusk yoke
#

No idea, whether or not comps are given is not up to the mods. Any news and we will share it

brisk night
ivory cypress
#

Yeah not getting credit for killing hostile over lvl 19 on any of 2 systems

real swan
#

I'm starting to get credit for daily but it is rolling in about an hour later. Just trying to add to the info, not the complaining

merry pendant
#

In game support is lacking. 20 hours and waiting for a reply? Not even an automated reply?

daring beacon
#

Server 22 affected

quartz current
#

Just spent 26k on officer XP. But got no rewards during li.ited time officer event? Was expecting rewards for 13k and 25k but got neither???

silent thorn
#

how do u find out what server u r in

sleek atlas
#

fml, spent 200k to get that nice event finished, nothing happened

quartz current
#

Ok. Got rewards Now.... was delayed... cheers

exotic coral
#

Same to me, upgraded 2 officers level
T'Pring to 16 spending 217k XP and Chang to 12 spending 75k XP.
Alas before reading here, to my dismay I got credited (and rewarded) 0 in the Limited Time Officers event.
Also restarted the game app couple of times, to no avail
.
Then, while I searched here and wrote this post, it unlocked.
About 15 minutes later than when it should have happened.
It's not the first time this kind of incident occurred, it's a pattern repeating and increasing, in several, different scenarios.
.
My TLC company CRM puts great importance in the User Experience, perceived quality of the products and services we deliver to our customers.
One of the questions in the survey:
"Would you recommend or advice our product to a friend?"
My answer here:
NEVER!!!!
I'd rather urge them to stay well clear!
.
Note that I took care to avoid any kind of insulting comment here.
So if you want to remove this post too, as you can do whatever you want, it would only be up to your bad conscience.

quartz current
#

Hmmm just destroyed 10x lvl21 hostile.... but it only counted 1

#

Updated score. Cheers

signal horizon
#

Finally got credit for my kills for daily.

quiet hawk
#

I cannot build any more ships.

astral gale
#

so is the Officer XP thing fixed - or am I about to waste my Officer XP points? <@&509691205798592532>

rustic stump
#

It's fixed. It might take a few hours for you to get credit, but you will eventually get credit.

hearty hazel
#

<@&509691205798592532> 4 hours ago, the loading screen froze at 25% then I wound up back in the tutorial screen. Tried to sync, but it’s synced to the level 1 profile. I was level 33. Created numerous tickets, but am getting the Scopley Silence.

rustic stump
#

did u play thru the tutorial again? whenever i play on a new device, i have to play thru the tutorial. then when it asks me to join a clan, i exit the game, restart, and i have my real game back.

#

try that if u haven't already

#

@hearty hazel ^^

hearty hazel
#

@rustic stump thanks for the advice, unfortunately I did, and played until I could create a ticket. It now auto launches to the level 1 acct as opposed to level 33. Even after clearing everything

rustic stump
#

try this: exit game, clear app cache, restart game.

#

If that doesn't work, uninstall, clear app cache, reinstall

#

if none of those work, i don't have any other possible solution

round valve
#

Prime Protection did not change my protect amounts in vaults? Am I missing something?

#

Took before and after screenshots and the values are all exactly the same

vapid thistle
#

You also have to upgrade each protections

#

Each for steel trit and dil.

round valve
#

What do you mean? When I checked the vault for Par it was 154k protected at 21/50 with research at 6/8. I did Prime Protection and the vault still reads 154k

#

That was the same for all the vaults, the protection values did not increase at all, and the research for prime protection says 100%

floral mirage
#

dilithium vault doesnt actually work

#

ive been raided where i was left with 0 dil

round valve
#

Odd, I've been raised till the logs show their ships leaving with nothing and I've never hit 0

#

But I have seen others be raised where after awhile it shows them with 0 trit and Dil

#

Raided* stupid auto correct

hearty hazel
#

@rustic stump I appreciate it, but to no avail. It has reverted me to level 1. Have had a ticket in for over 5 hours and 0 feedback back from Scopley. Going from level 33 to level 1 will cost Scopley a hefty refund

rustic stump
#

Good luck @hearty hazel !

hearty hazel
#

👍

floral mirage
#

@hearty hazel you need to log into google play games first then launch the game it should then find your ac

#

i had that issue before

#

if necessary try clear the app cache, reboot then log into google play games first and launch the game from there

topaz field
#

[S:719474967 X:-329 Y:-607] bases at this location cannot be attacked

floral mirage
#

known bugged planet

#

in aetrig right?

#

the dev in the interest of fairness should move all bases off it and lock the planet until they figure out the bug

hearty hazel
#

@floral mirage I’m using Apple iOS

quartz locust
#

<@&509691205798592532> My block "c" ship is stuck again and needs to be recalled. This is the 4th time. I can't submit a request in-game because the "settings" tab has disappeared again too.

solid cloak
#

3 spinning nodes

#

<@&509691205798592532>

sturdy portal
#

<@&509691205798592532>

#

I just now hit an overloaded ship on a mine. I have victory report. But my ship seems damaged. So I tried to repair. But it won't repair. And I can see my ship is not at base but damaged lying on the Node still mining

#

Pls help

native oyster
#

@sturdy portal Please file a ticket though the support section of the app

sturdy portal
#

Ok

#

I'm not able to send a ticket

polar rain
#

what happens with refine - a lot of people can't receive any green/blue gas/ore after event - only common resources....

nimble wind
#

@floral matrix @ivory vortex sign no Klingon Trader spawn since weeks in H'Atoria

astral gale
#

refinery is broken (imho) - rare is exactly that...rare

#

extremely rare

polar rain
#

rare huh... for the start i want green at least. Because uncommon are uses more often and need for my buildings

#

I can wait for rare - anyway we can get it from monthly mine event refine

astral gale
#

I am in the rare never comes level area - others lower levels than me are getting great rare and uncommon drops, but at level 29 ops and 28 refinery, common is what I seem to see the most. can't remember the last rare G3 gas I was able to refine - was just too long ago. Progress on certain ship builds have ground to a halt.

native oyster
#

Officer Domitias Hurry Home adility doesnt always proc. as it should

quick idol
#

Sad to say It still sucks at level 31 @astral gale

#

Doing x3 refine option for 75k and seeing all common, just, should, not, happen.

astral gale
#

Bummer. No real incentive to progress then since I can't upgrade ships to compete

quick idol
#

Ive been doing x3 option twice I day since last “uograde”, 2 weeks? Dont get me wrong, I do get uncommon and rare, but at level 31 with the time and significant money invested it is ridiculous that I can do a x3 refine and still see all common. Proper rage inducing and will be THE reason I quit. One day enough will be enough.

astral gale
#

I hear ya loud and clear. When I need 50+ rare gas for just one upgrade and I can't refine any, how long will I wait before I pull up stumps and call it a day...not long

quick idol
#

Whats that upgrade for?

harsh summit
#

Had to reinstall game on iPhone due to constant crashing and getting two notifications at once. Now there isn’t even an option for notifications!! 😂 guess I have to depend on timers more now.

#

Funny thing is that I had the latest update installed before reinstalling.

#

The settings UI looks different too on reinstall. Almost like it was never pushed in updates.

astral gale
#

Notifications on IOS have been MIA for months and many client updates

harsh summit
#

On the last update, I was getting two identical updates at once, so something changed there. I was even able to set them to be persistent when they would (for the most part) show up. Now there is ZERO option even though it is the same version installed.

ruby idol
#

<@&509691205798592532> I have reported a major error ! I was attacked had no reports of initial attacks NO auto bubble . And I had a shield set so please explain how this happens !!!

topaz torrent
#

@ivory vortex @native oyster you think that ppl that have the whole reputation bug will get something in return from months of the negative daily bug?

native oyster
#

can't say, only know they were looking at it yesterday, will pass on your screenshots and see what happens

#

@ruby idol have you logged the issue with in game support?

ruby idol
#

Yes but they still not responded to my issue of not receiving alliance rewards for domination event also!!

#

@native oyster

native oyster
#

support are under a very large workload at the minute, this is causing delays to response times

ruby idol
#

I guess @native oyster that’s due to too many errors/ bots/ bugs spoiling the game . It’s a shame

wintry minnow
#

there was no report before that. the first attack was against my base with 3 TP. but she was completely intact. how can that be? just increase my OPS. a bug maybe?

wooden forge
#

Will there be any compensation for all the repairs where we have been charged MORE than was stated? I have used real $ to buy latinum and other resources which have been insufficient to allow repairs. This bug has been reported multiple times over the past 2-3 months but still isn't repaired or compensated.

vivid bronze
#

@wooden forge Your mileage may vary but they reimbursed me for that "instant repair" bug when I discovered it and opened a ticket.

#

It was (is still?) charging 2.5x the displayed latinum cost

wooden forge
#

I've opened 2 tickets and only response is "we are aware of that bug"

vivid bronze
#

Yeah that's why I don't use instant anymore - too much hassle to open ticket every time

wooden forge
#

But yet it continues and they keep taking our money and resources

#

And even if you use the latinum, it frequently is not enough resources to actually start repair

#

Just very frustrating

vivid bronze
#

The two symptoms are from the same bug - server side requires more rss to repair than the client side says. I would have thought an automatic batch job could be triggered to reimburse anyone doing insta-repair, as a dirty fix til the bug's eradicated

compact mortar
#

Hi I updated game today as ideas requires to continue playing and now both the help symbols have been removed from building and research so can't request help is there going to be a fix ?

frail panther
#

All my federation faction points have gone after update? I was plus 86000 and now I’m minus -58596!

astral gale
ruby idol
#

What for update !!

native oyster
#

still no rare crystal,at all...

zinc swan
#

@astral gale I get iOS notifications just fine

astral gale
#

Not if you have to uninstall and reinstall

zinc swan
#

I just uninstalled and reinstalled 3 days ago when I still get them fine

#

I have the game on my iPhone and iPad. Anytime I get attacked it sends it to both devices

prime nexus
native oyster
#

Submit a ticket, but be patient. Devs are changing things right now. So, expect some issues on the run.

prime nexus
#

i have a ticket open, about now for 2 weeks since that mess of a gas pvp event... still waiting for that to be resolved. unless i spent cash, opening a ticket is useless.

delicate cloud
#

@ivory vortex <@&509691205798592532> I have filed a ticket today regarding again missing notification for the base attack with screens attached, because of which I was unable to respond and save my resources, despite the phone being on the table in front of me. And the response I got was - we are aware, wait for the fix, we are not refunding anything. Previously in similar cases support has refunded the lost rss. Is this a policy change?

plush tiger
#

I'd like to know that as well.. I got hit last night but notification didn't come until after I was wiped out. Looking at the attack messages, it appears they all happened within a few minutes of each other with no 5 minute shield time. I've opened a ticket and would definitely like my rss back.

delicate cloud
#

@plush tiger My notification didn't come at all

uneven jay
#

@prime nexus what building did you finish building?

prime nexus
#

defence platform B

uneven jay
#

those don't count... as per the support team that's working as designed...

graceful void
uneven jay
#

also not for station events...

graceful void
#

Every time i check different fed reputation level required

prime nexus
#

how does that make any sense? i have to wait over a day for these upgrades, THAT ARE MANDATORY, in order to upgrade other buildings and still be able to make the daily goals.

#

u dont tell me how much power is gained for any of the upgrades b4 i do it. i have to freaken guess at WTF it will be so i can do a daily mission.

plush tiger
#

It's because they don't classify them as buildings

prime nexus
#

this is the most backwards game i've played so far. no wonder you cant get players

plush tiger
#

I agree though that they should probably have a separate build queue for them

#

My understanding is a single defense platform update provided enough power to get 100% completion in a Gain Power Event and this was a way of balancing that

vague spindle
delicate cloud
#

@vague spindle I think they forgot to update all of the formulas to account for updated stats :))))

patent coral
#

After the Maintenance my Reputation is gone

delicate cloud
#

yep, same here

patent coral
#

In shock

delicate cloud
#

you're lucky you had a before screen

native oyster
#

I thought the next maintenance was supposed to fix mines once and for all? They are still broken FFS.

patent coral
#

@delicate cloud sure but between them where 8 Romulan quests complete and I was above 400k

delicate cloud
#

I was >+180k for both Fed and Rom. Now Fed is 50k and Rom is -180k

patent coral
#

And had to repair ships because now my place is an enemy’s <@&509691205798592532> ? You see it? Are they given back?

random mural
#

I was at 250k..rom.. anyone lose faction?

patent coral
#

😢

vivid bronze
#

Yeah I lost 100k off fed during the maintenance

#

and gained piles on Klingon. I wonder if it was that mission which auto-completed? Didn't see which it was
Wasted days trying to balance fed/kling and boom

hybrid basin
#

So I’m not able to attack a star base so you guys disable my P Shield even though I’m not able to attack

#

I would like my the rest of my one day shield 🛡 back!

rustic stump
#

Yes, same. Any time I try to attack a base on a bugged planet, I lose my shield, and yet I am unable to attack the base.

The bigger problem is the bugged planets, please OH PLEASE fix those, it's super annoying.

wheat mason
#

I am unable tl login, stuck on loading screen at 25% 😩

twilit rampart
#

@wheat mason have you tried uninstalling and reinstalling? I've had to do that a few times since i started playing. iOS btw

wheat mason
#

Done just about everything except that, was my next move

winter elk
#

Why can I open up a station by killing 3 of my own ships and once it is open, i can’t attack it anymore???

#

Happened 3 Times now in completely different systems

leaden lark
#

Congratulations with borking the iOS app!

winter elk
#

My Ally is also not able to attack these stations

#

a Lot of rep costs, using speed ups and then getting the 🖕 from the Game because I cant raid the res?

topaz oxide
#

After the maintenance the repair time is 40 % more the before 😱

winter elk
#

Same here, much more repair time too ^^

#

Was my next point 🙈

delicate cloud
#

@topaz oxide The repair bonus from the drydock upgrade is borked

twilit rampart
#

@ivory vortex <@&509691205798592532>

wheat mason
#

Reinstalling worked, back in game now 😁

twilit rampart
#

Sweet glad to hear

winter elk
#

What Kind of Update was that? Doubled Repair Time, unable to attack and raid stations after defeating the def ... ?

golden folio
#

@here the repair times are longer, do u have the same? @ivory vortex <@&509690795536941056> <@&509691205798592532> @native oyster

topaz oxide
#

How the can break things they working

#

Dam it

midnight plank
#

@golden folio same for me

slow flax
#

While it may appear to be a good thing to have missions completed for you for free, I'm not ready to have all that dilithium dumped into my inventory at one time. I didn't complete this mission when I could because an uncompleted mission was like a safe bank for that dilithium. Now I have to resist the urge to press that collect button.

golden folio
#

@slow flax that’s so true

topaz oxide
#

Yeah same for me

#

How long it will take scopley

tight cypress
#

@ivory vortex Before the upgrade, the repair of my D3 was 2 hours 57 minutes now 3 hours 43 minutes, did you increase the repair time?
Now, before pressing the repair button, the repair time is 3 hours and 29 minutes, after pressing 3 hours and 43 minutes.

#

Kumari time also raised by 30 minutes

rustic stump
#

wait, u can repair a 100% damaged 426k D3 for only 9k dil? Why does it cost me 100k dil to repair my 350k kumari?

#

That's totally messed up

vivid bronze
#

To do with tiers probably? My D3 is more expensive than that afaik

tight cypress
#

you repair time has not changed?

vivid bronze
#

Dunno yet, haven't had to repair anything

rustic stump
#

it seems that NONE of the drydock bonuses are working. repair time NOT reduced. repair cost NOT reduced.

#

Drydocks are broken.

#

@ivory vortex ^^

fierce crane
#

If I am raided and not notified does customer service not give back the ras?

slow flax
#

Only if you can prove you were not notified.

fierce crane
#

@ivory vortex if I get raided and am not notified am I just screwed

slow flax
#

Then they take them away from whoever raided you as punishment for not sending you notification first.

fierce crane
#

Do they really?

#

No way?

#

I just gotten over my last problem don't tell me that

vivid bronze
#

@rustic stump Confirmed. D3 repair time up to 4h10m from 3h20-ish

rustic stump
#

This channel is for bugs, not for trolling, not for questions about refunds.

fierce crane
#

Hmmm .... So asking a question is trolling?

#

That is related to bugs

rustic stump
#

No, @slow flax is trolling you. You asked a non-bug refund question. Neither belongs in this channel.

native oyster
#

iOS app still runs like dogshit.

fierce crane
#

I think you could make a case to ask questions about the remediation of bugs

rustic stump
#

Other channels are better suited for the type of question you asked, that's all I'm saying. This channel is for identifying new bugs so they'll hopefully get fixed.

fierce crane
#

That is a great suggestion which channel

rustic stump
#

General or players helping players can both answer that question. Let's not discuss this anymore or you'll just be trolling people who really are trying to help.

torpid mason
#

@ivory vortex officer LIVIS battleship repiartime reduction is broken with new update

#

yesturday 2,1 hour repiar time was reduced to 1,3 , today 2,1 same 2,1

hollow hawk
#

Ship repair is broken. It's not being reduced with the research anymore.

wraith shard
#

I noticed that the game said that I defeated the level 20 hostile captain after the update. He now shows up in 2 locations and I am still not strong enough to defeat him.

agile hill
#

Broken mining timers, broken ship repair time. Maybe test code on dev and not production?

#

And if they are actually testing in dev, perhaps actually test?

vivid horizon
#

I think the prime research isn't taking effect. Annoying.

#

Also, my faction points have changed drastically.

silent flax
#

players also report Envoys not able to raid anymore

restive adder
#

My envoy also cannot raid and no battle report

tidal finch
#

<@&509691205798592532> game is back to crashing and lagging... you fixed it last maintence and now it has returned... crashing every 5-10 minutes

vivid horizon
#

Really would be nice if we had one update or maintenance without cock ups.. 😑

quick idol
#

<@&509691205798592532> has anyone reported the fact that there has been no increase in mining speed for the horizon yet? Its same display and actual (timed) as before.

native oyster
#

Haven't heard that one yet. @native oyster checked I think.

quick idol
#

Its definitely not working for me, been back to base, new nodes etc. U tried it.?

#

Cpt bonuses seem up

native oyster
quick idol
#

At least display wise

native oyster
#

i haven't mined dilithium in months so can't say what it was before patch....

quick idol
#

Oh wait, I was assuming Horizon would increae speed for all g3. My bad

native oyster
#

Just its ability

#

kvort is 10% faster due to barot and synergy increases

quick idol
#

Yeah, well that blows. Yeah, noticed Kvort. U raided with it yet?

native oyster
#

hell yeah

vivid bronze
#

@wraith shard I have him still there too, despite the mission being auto-completed. But there's only one copy of him so far 🙃

native oyster
#

120mil par right after maintenance

#

was a tough lv29 base, t5 kvort performed as well as the t9 horizon

quick idol
#

Nice, finally 👍

wraith shard
#

@vivid bronze look where he first appeared and in your home system. I have him in both.

native oyster
#

Repair cost and time not working of drydocks?

vivid bronze
#

@wraith shard Confirmed. Pffffff
Let's see if I can kill him. He's "only" 1.1M power

hollow hawk
#

Before and after pressing repair button

tight cypress
dense lake
#

I can't load the game since this morning s maintenance. It gets stuck at 25%. how do I fix?

pearl rune
#

It’s been two patches and I still can’t see the alliance help counter

native oyster
#

That is a UI update. Not a server side update.

unkempt wagon
#

<@&509691205798592532> : My ship is stuck in a state of fighting. Is there any possibility for me to unstuck/reset it myself ? the only thing I can do when i click on slot A where it is in is finding it - recall is greyed out ...(well because it is somehow stuck in this fight that is already over...)

pearl halo
#

@unkempt wagon had. That a few months back
Support didn’t help, but an opponent player did… by killing my stuck ship

ruby idol
#

<@&509691205798592532> @ivory vortex @native oyster I’m still waiting on my support ticket regarding being attacked n reports but it’s behind my initial report of not receiving alliance rewards 48 hours now

unkempt wagon
#

@pearl halo oh great. maybe someone is willing to attack me... i will ask 😃 thank you.

robust coral
#

.... resource error EVERY time I buy resources to repair ships... via the repair button. Shows I have them but won't repair me..😐😑😐

native oyster
#

Repair times shot up. Mines still broke. iOS app still crashes regularly.

pearl halo
#

@unkempt wagon hope it still works…

compact dirge
#

Problem with Repairs ?

tight cypress
#

yes

compact dirge
#

Just noticed, like an extra hour on my Kumari

native oyster
#

I can only imagine how much of a basket case their codebase is if they broke repair times without touching anything remotely close to repair times...

silent flax
#

incrediby low low low quality on your coders Scopely

pearl halo
#

@native oyster Regular repair time aren’t anymore impacted by the very expensive Prime research supposed to reduce repair time, War Time Repair and Miracle Worker are Also Broken everything takes 30% more time and apparently sucks more RSS than what’s displayed
It’s baffling to me to have an app with so many Broken Time Maths, and now even basic Maths broken?

tight cypress
#

@ivory vortex any comments?

native oyster
#

@pearl halo I'm not baffled by any of this. I have yet to witness an update that doesn't A) break something or B) not fix what it was supposed to fix. In this case it's a little of both. I'm just reporting the problems so they can hurry up with the first failed attempt to fix them and get on to the second, and hopefully successful, attempt.

#

Don't get me wrong. I look forward to new content and like a lot of the changes being made, but random crashes and things not working properly totally ruins what should be a good experience.

autumn quartz
native oyster
#

Look at known issues ingame myplace

unkempt wagon
#

@pearl halo <@&509691205798592532> : it seems that my stuck ship cannot be aimed at, so it cannot be destroyed. some admin has to reset its state somehow... hopefully soon

severe jetty
#

update completed 3 missions for me I didn't want doing...lost 500k rep. was only 200k short of associate. not happy

pearl halo
#

@unkempt wagon argh, great. Bugs do get buggier. ¯_(ツ)_/¯ Go figure their arrows of progress

native oyster
#

Did you file a ticket?

leaden lark
#

Good god. How is it that @onyx bear broke the iPad app yet again?!!

native oyster
#

On EU SERVER no more reducted time for ship repair.....

unkempt wagon
#

@native oyster yes. I hope it worked. it is my first ticket...

vivid bronze
#

@autumn quartz Happens to me regurlarly. Just have to restart the app

#

@severe jetty Same here but "only" lost 100k

#

@native oyster Same everywhere mate 😦

native oyster
#

@unkempt wagon Contact in-game support. They can reset your ship. Might take a couple hours to respond though.

slow flax
#

I've seen these mission objective ships with alliance tags that resemble real game alliances, but now I've linked the source... they copy the tag from the last ship you did battle with. In my case, VHH attacked one of my other ships just before I attacked this mission objective ship.

strong ridge
#

Repair times are broken no deduction

unkempt wagon
#

@native oyster : thanks. i have. i hope submitting the ticket has worked. the ticketing it is not very comfortable to use.

strong ridge
#

Rapair cost and time is broken who will make returns for it

hollow wadi
#

138 in reality

native oyster
#

Nice..

hollow wadi
#

looks like there are some bugs left with displaying the correct amount of shards when summoning

strong ridge
#

You guys watch for repairs cost is hudge time also

#

@ivory vortex fix repair cost and time it’s a hudge bug

quiet hawk
#

I cannot build any more ships. Is there a way to remove ships?

native oyster
#

Upgrade the shipyard. That is your only option.

quick idol
#

No Toast, u need to build hanger, upgrade it

#

Not shipyard, hangar.

native oyster
#

That's what I meant - the shipyard.

#

I need more coffee.

quick idol
#

Lol

#

U still mean hangar...

native oyster
#

God **** it

#

The hangar. Upgrade the hangar

quick idol
#

Not shipyard 😬😬

native oyster
#

I definitely need more coffee.

quick idol
#

We got there in the end!

native oyster
#

LOL apparently all these bugs have infected my brain.

strong ridge
#

@ivory vortex Hostile power broken

vivid bronze
#

Did you check for critical hits in the log?

hollow wadi
#

this aint about hostile power, this is about you being "lucky" in the first battle and killing in round 1

native oyster
#

Even if it were a bug.... shhhhhhhh

strong ridge
#

Well before update I took 12-13 at once

#

Now cannot take three

slow flax
#

The faction reputation list is vibrating vertically. Can't take a screen shot because it freezes the movement. Seems to be caused by the display not starting all the way at the tip, like the battle report list does. Scrolling either way stops the vibrations.

native oyster
#

I had 385k Tritanium and needed 410k to upgrade NS Cargo.
It told me it would cost 70~ Latinum to purchase the remaining Tritanium.
I completed the upgrade and now have 40k Tritanium left and it took more Latinum then intended.

slow flax
#

Sounds like it added the new tritanium after completing the upgrade.

desert crag
native oyster
#

Odd.

desert crag
#

I think you mean 21st century

#

NASA never developed a ship like this in the 1990s

sleek atlas
#

lol elliot

#

the eugenics wars were from 1992 to 1996

#

botany bay was from 1996

native oyster
#

It ran on Windows 95

sleek atlas
#

@desert crag

#

launched in 1996

tiny grove
#

Anyone notice the health of ships after patch? Is this new?

#

Maybe it’s always like this lol

stark plover
#

My ships take longer to repair now?

tiny grove
#

I see the same too

stark plover
#

So our research isn’t working or something, or did they make repairs even longer now?

#

Makes sense, wonder who long that will take to get fixed

sleek atlas
#

research as well

#

@ivory vortex can you check why we can only kill about half the usual amount of hostiles?

red tide
#

@native oyster is it specifically the drydocs? i see hull health mismatches, and the "helps issue" has also not been fixed.

#

😞

sand raptor
#

<@&509691205798592532> my whole alliance has experienced longer repair times and higher repair costs. It appears to have been set back to base (without various benefits e.g. research). Ty 🖖

red tide
#

i believe this has been reported... @sand raptor HOWEVER, we have not yet been acknowledged that it's an issue, or an ETA announced... we still don't have help counters from last weeks, so i'm not sure when this bug is going to be corrected properly....

harsh bough
#

@sand raptor yes, we've noticed and had reports on this. We've brought it to Panic's attention.

slow flax
#

The requirement for Botany Bay blueprints keeps changing every time I look at them.

open finch
#

lol

stark plover
#

@slow flax After we got it free once I believe we will keep getting it each day for free and that’s just a bug

slow flax
#

Tolerated with whom?

compact dirge
#

It’s a UI big

stark plover
#

No one, it’s not actually required

delicate cloud
#

With Scopely

compact dirge
#

Bug

#

It’s UI bug

stark plover
#

It just says that cause it’s in the faction store and thinks it needs a requirement

slow flax
#

Exactly what I am reporting.. a bug.

compact dirge
#

It’s saving the text from previous screen

#

It’s not a requirement

slow flax
#

Kind of like how a mission hostile saves the alliance tag from your previous battle.

lapis kindle
#

<@&509691205798592532> ship repair timers no longer seem to be reduced by drydock level/repair speed research when pressing the repair button

placid oasis
#

Hey guys. I just got a serious issue. my Ecs fortunate is stuck on an eternal battle mode and I can't get out of it. targeting is aiming out into nothing. which can be done with that?

native oyster
#

Noted, and we are asking about it ^_^

lapis kindle
#

ty

placid oasis
#

It's a real pain..it's been stuck on that mode despite going out and coming back into the game again. didn't change the situation at all.

lapis kindle
#

@placid oasis submit a ticket to support ingame with screenshots of the stuck ship and your user id in settings, they can retrieve it

delicate cloud
#

Angel. Did you try force killing the game and restarting? Usually it fixws similar things for me

#

@placid oasis

placid oasis
#

First one I do the know how to even do screens hits of the troublesome surveyor. how do I get the picture to those people in support. first time this happened to that ship.

#

would clearing the cache of the app do anything?

#

I don't know how to send screens hots...sorry.

#

I try doing the clearing of the cache. if that doesn't work, I'd have to find other measures.

lapis kindle
#

clearing cache will not help

#

look up instructions of your phone on how to take a screen shot

#

after you do that, to message support press icon top left, then press settings

#

press help/faq

placid oasis
#

I have Samsung s5 neo.

lapis kindle
#

press lost progress and contacting support

#

select any of the options, then press no

#

and it will allow you to submit a ticket

#

after submitting the ticket there will be a paperclip icon top right to upload the screenshots

#

press and hold the power button and the home button for a second or 2, the phone will take a screenshot

placid oasis
#

right...OK. Will try that. cheers.

#

the home button is that oval-shaped at the bottom center I suppose

lapis kindle
#

yes

placid oasis
#

will try that.

#

back later. see how it goes.

slow flax
#

Attack difficulty measurement is bugged. This ship says normal yet I don't even get close to defeating it.

stark plover
#

Don’t know if that’s really a bug, crew and ship type really determine how combat goes, the normal, easy stuff is just based off of your ship power vs theirs I think

#

Cause I can kill hard hostiles with my North Star with the right crew

native oyster
#

@slow flax that is because u are fighting with a northstar 😂 its a survey, it inly shoots once

#

And officers dont work on veteran ships or mission ships

spice dragon
#

<@&509691205798592532> when looking into the repair speed bonus failure can you see about getting a refund back of the extra latinum and speed ups weve had to use.

slow flax
#

The difficulty meter measures differently depending on which ship you have selected, so it should indicate my difficulty with the NS either way. If using an NS is very difficult, then it should say so.

#

One of my guys says its the repair speed research that isn't working.

stark plover
#

I’m saying look at the combat log and see if your officers are helping you at all, they can make or break the battle and aren’t taken into the displayed difficulty

#

Repair speed would have nothing to do with winning or losing combat, unless combat research is also not working

slow flax
stark plover
#

Ok so the hostile is mitigating a lot of the damage, so you need more shield penetration somehow because your weapon type isn’t being effective

#

Don’t really know what to tell you though, my North Star doesn’t have this problem like I said, I can attack up to hard hostiles and win

native oyster
#

<@&509691205798592532> I have Prime Repair speed and now it takes even longer to repair anything since patch.

#

Uhura boosts accuracy which is the primary attack component of an explorer, which is the most effective against interceptors (primary defense is dodge)

#

I won't expect a major shift in mitigation outside of interceptors and if uhura is on an explorer.

rapid mantle
#

Repair time is broken again... I get no reductions in time...

stark plover
#

@native oyster Yeah all repair boosters seem to not be working currently

native oyster
#

@native oyster They are looking into the repair issues. I agree it is not working.

vapid lotus
#

@native oyster if your ships are often destroyed, repair speed won't help, because it is part of the game, that repair becomes harder each time.

native oyster
#

Its also all other Primes. Prime Hull doesnt work.

sleek atlas
#

~prime damage either

native oyster
#

<@&509691205798592532> I have all Prime's. None is working. Seriously, your sold them on a high price and you didnt check them in QA?

#

Remember, moderators don't work for scopely 😃

#

Unless you are tagging me just for my reading pleasure.

lapis kindle
#

@slow flax looks about right to me, your ship was weaker but within range of normal. a ship with triangle advantage at the same strength would have won

warm temple
#

What happend to repair speed? My Legio jumped from 3.5h to 5h repair time

native oyster
#

Prime no longer works apparently

tawdry walrus
#

you need to buy packs with speed ups same here 😦

slow flax
#

At least the repair speed bug affects everybody the same, unlike some protected planets out there.

warm temple
#

Atreig still bugged?

#

Any1 tried?

tight cypress
#

The damage of my D3 against Romulans decreased from 95k to 75k to average

native oyster
#

Yeah, they'll need to issue a fix.

tawdry walrus
#

but they need to do it asap

tight cypress
#

@ivory vortex Chen is no longer working against Romulan trained fighters.

tawdry walrus
#

and still no reply to my ticket I opened April 14th

warm temple
#

Just checked Nero.. Still bugged and burn effective for only one round :(

delicate cloud
#

@tight cypress With Chen it’s always a roulette. Sometimes she triggers and sometimes not when fighting the same enemies. Also sometimes she triggers against players as well

polar portal
#

Repair times doubled

tight cypress
#

@delicate cloud I farm skillful for more than 30 days in one system, they never had 40k damage, and I looked through 20 battle logs, never once did Chen not work

delicate cloud
#

@tight cypress does she work against others or is she just broken?

tight cypress
#

@delicate cloud she works against others, skillful trained fighters installed kenetic weapons, there were no publications about these changes

vapid lotus
#

Does Arkady work for you? I have Arkady and Spock, so I never saw Arkady to inspire morale, even with 90% probability

tight cypress
#

I read the chat of our alliance, all of them have a problem with the fact that after the update they don’t get rid of the same NPS that were easily killed before the update

native oyster
#

How can the devs bereached. Ingame support is pointless

delicate cloud
#

Maybe the change of the klingon faction miner affected some other ships?

spice dragon
#

<@&509691205798592532> just to be clear it's not just Prime Repairs that have failed. Standard repairs also not accouing for dry dock buffs

native oyster
#

Yep, we agree.

#

We've forwarded the relevant information to Scopely.

rustic stump
#

@native oyster if you haven't already, please request some sort of response from Scopely. Either:

A) It's unintentional, it's broken, we will fix it one day before the eventual heat death of the universe.

B) It's unintentional, it's broken, we are prioritizing a fix.

C) We accidentally released code that was supposed to go out next week, screw all you guys for playing our game, suck on these new refining times/costs!

Of course you can see I prefer either A or B, but if C is the answer I'd rather just uninstall now rather than being strung along indefinitely. 😎

native oyster
#

I can't speak for Scopely, but given my interactions with them these kind of server wide issues that affect resources and time are prioritized. I personally want to see it fixed in the next couple of days. I suspect it'll require another deployment. T_T

tawdry walrus
#

lol couple of days ?????

rustic stump
#

Epictetus can't speak to what Scopely hasn't said, so take that time with a grain of salt Iriarte.

native oyster
#

I personally, want to see it. I don't speak for Scopely

tawdry walrus
#

sorry wasn't about you @native oyster

rustic stump
#

Just to give some idea of how unplayable and broken this is...

1 repair on Kumari = 200k dil

That is 100-200 HOURS of mining dil. For ONE REPAIR.

Game is completely borked.

tawdry walrus
#

you do a great job

native oyster
#

All good.

fickle turtle
#

Bondygoose is correct now bonuses /discounts ate being applied

#

*no

slow flax
#

@rustic stump You don't mine dil for repairs. You do it for missions. You fight hostiles and complete combat training missions for dil to do repairs, or you raid bases if you're a PvP player.

rustic stump
#

yes i understand 😃

#

At my level I'm killing 30-32 npcs. I get 42 dil per kill. It costs me 4k dil per kill.

#

It is impossible to raid for repairs unless I hit a base that gives at least 600k dil or more RELIABLY EVERY TIME, assuming I have to break its defenses with my Kuma.

#

It's simply not possible. Even at 100k it was insane, but at 200k the game does not work.

slow flax
#

Attack lower level ships for dil, or use an Interceptor for the triangle advantage.

rustic stump
#

Yes I understand the principle. My point is with this bug, it's just not worth it at all to play this game. Bug is completely game breaking.

slow flax
#

Sounds like the problem with the Kehra costing too much trit to repair.

tight cypress
#

@slow flax Sounds like the problem with the Kehra costing too much trit to repair. - it is not possible to make a profit by killing even the weakest ships, because the cost is 1 unit of hull for warships with a power of 300k + and a level above 30 level 1 unit of tritania and 1 unit of dilithium (this is if you buy all the improvements to reduce the cost of repair)

autumn socket
#

The kehra doesn't work as a 3* ship as well. As soon as you go into the 20s you may as well do away with the battle circle as the next ship is 100k stronger then the last at each tier. A t4 kehra is 74k a t4 valk is 130k and a t4 Kumari can be in its 200k how is a kehra which is meant to be able to beat a battleship able to beat that? It can't it doesn't even scratch it

vivid bronze
#

D3 damage buff against romulans does not apply to traders. just tested and get samè damage hitting fed traders or Roms. still works on fighting ships

zinc swan
#

@ivory vortex The bug has also caused building times to double as well as costs <@&509691205798592532>

rustic stump
#

Seems like there are going to be LOTS and LOTS of refunds of rss, speedups and lats

#

There better be, anyway.

empty socket
#

During the Augment missions, your supposed to receive Augment credits as one of the listed awards. When you check the faction store, it is at zero balance @ivory vortex

vivid bronze
#

+1 I am +65 rep tho 😂

upbeat pagoda
#

Here too @empty socket

zinc swan
#

@rustic stump Probably won’t refund anything

#

My Advice is don’t build anything and avoid repairing your ships LOL

signal horizon
#

Lag on my rewards

zinc swan
#

@ivory vortex you all should emergency shut down and patch the servers imo

tight cypress
#

Why do you need 2 buildings? @signal horizon

signal horizon
#

Idk because I do?

compact dirge
#

It's 2 buildings pre lvl 26

#

then swaps to 1 at 26 I think

small pulsar
#

Did the mining rates of the ships go up? I was under impression the they were supposed to go up. Not just the officers

signal horizon
#

I am lvl 24

lapis kindle
#

The ship bonus went up. So parsteel for fortunate, trit for envoys and dil for horizons

#

Same with the officers

#

But the mining rate in general is the same

zinc swan
#

@ivory vortex <@&509691205798592532> ok its everything

  1. Repair costs and times are doubled
  2. Ship repair ,build, and upgrades doubled time and costs
  3. Research cost/time doubled
native oyster
#

Yes, we've confirmed this as an issue. Hoping Scopely provides an official response soon.

small pulsar
#

So horizon and envoy dont mine 3* rss any faster. I thought that is why they were upping it

red tide
#

shew <@&509691205798592532> this is a terrible terrible misstep, when things were going so well... this isn't the kinda bug you can release... this is a major major fail....

zinc swan
#

@native oyster They need to do is shut all the servers off and patch the thing… We can’t build and we basically can’t play because we can’t repair ships

#

All I can do is sit and mine

native oyster
#

@red tide Friendly reminder Moderators don't work for Scopely.

#

Yes, I agree. It should be priority

red tide
#

you've taken Repair cost... time.... research time.... buildings... basically, ALLLLL your primes, the ONES THAT COST $$$$ and you've deactivated them.... <@&509691205798592532> all this does is devoid people of the money spent on the game. i'm usually your guys biggest advocates... but this one is bad....

lapis kindle
#

@small pulsar they do if you use the right officers. Those got buffed too

cold portal
#

Eikkk

native oyster
red tide
#

oh i know... 100% lol @native oyster which is why i can still be civil about it.... hahahaha, but as the community managers, you have scopely's ear.... and scopely has to know this is a huuuuuuugeee misstep.... like, this isn't a broken spinning node, or god mode for bases, this is actually taking CASH MONEY away from the players who spent it with you... to me anyway, it's much more significant.... how did this not happen on the asia or europe servers?

small pulsar
#

I know that. But i thought they were upping the 3* mining rates of the ships. So an envoy with no 3* minning officers. would mine 3* faster regardless of officers

native oyster
#

Oh yes, we've probably sent over dozens of issues today.

red tide
#

@native oyster this is the pure definition of "economic maniuplation" though it may not be intentional, this is exactly what it is.

zinc swan
#

@red tide it did , but it wasn’t caught before us/eu was patched

native oyster
#

They just need to be more careful

regal olive
#

Never seen a more-true gif than that one

lapis kindle
#

@small pulsar nope, just the ship ability they buffed

cyan oak
#

Anyone online that can help me with my current issue of ship being stuck going on day 5 running out of shields unable to relocate station ?

zinc swan
#

@cyan oak need to contact support in the game

native oyster
#

@cyan oak PM

zinc swan
#

They kill unstick u

cyan oak
#

They returned the rss takin from being raided but left my ship still stuck smh @zinc swan

warm temple
#

I hope devs will cover my speedups.. Burning like crazy with high repair times

pearl halo
#

@cyan oak 14 days for me ¯_(ツ)_/¯ support asked me to stop writing to them few days before it magically got unstuck

zinc swan
#

@warm temple They probably won’t fully recover everything. If you know it’s bug you shouldn’t be doing things that require ships to be repaired

#

Id just chill and mine until it is fixed

red tide
#

@zinc swan agreed... i'm doing what i can to minimize repairs right now.

lapis kindle
#

I've still got to finish my daily faction spend, so this actually helps with that lol

red tide
#

hahahahaha @lapis kindle i haven't had any trouble hitting that any day... and i fi do... donating to ally funds also count as spends.

#

so my alliance has gotten many donations lately lol

zinc swan
#

@pearl halo here Is what I do when they tell me to stop writing to them – I bug them even more

#

I don’t let up until my issue is fixed

polar portal
#

Cant repair ships to costly <@&509691205798592532> @ivory vortex please fix this new bug with an updated bug

pearl halo
#

@zinc swan the issue is that they (support) kinda have their finger wrapped around our account… they can squeeze instead of solving problems. Like asking for compensation for 14 days of stuck station seems to trigger a squeeze and the stop writing to us

polar portal
#

Almost three hours to fix my vahklas @ivory vortex this is crazy

zinc swan
#

@pearl halo I just demand to take it to a supervisor and I threaten them I’ll refund what I spend. I’ve always pushed them to fix anything in 24-48 hrs. I don’t put up with their crap

polar portal
#

Dam right

cyan oak
#

Oh wow @pearl halo that’s not kool lol

zinc swan
#

What’s BS is the radio silence for scopely on this repair, build, research bug.

They could 1) officially acknowledge it, 2) lay out a plan or eta to fix it, 3) lay out compensation. Even if their announcement said “ we are sorry about this but we don’t know what’s causing it, and we’re working on it” just that goes a long ways

subtle halo
#

I would be pissed if I spent 30 days doing all daily’s to win 4x1hr speed ups something not right here 7 token chest gives 2x3hr speed ups

lapis kindle
#

did you miss the 4 1 day speedups @subtle halo

cyan oak
#

Yea I’ve had over 15 ships watching my station daily can’t relocate it do two a stick fort ship i was told by a player if you have Rom at the helm of a fort ship it increases the changes of a stuck ship I can’t hunt can do nothing lol but mine in lower lvls

subtle halo
#

You only get one though

lapis kindle
#

it says 4 right there

subtle halo
#

Yeah but you don’t get 4x1 day and 4x1hr

lapis kindle
#

yes you do

#

you get everything listed on that window

subtle halo
#

Well I take it back if that’s the case last time they done this just just received one of the items

#

👍🏻

lapis kindle
#

if it says chance under its a random roll. since it says garunteed it isnt 😃

polar portal
#

I just noticed my vahklas has lost power, yesterday it was 99 k today it’s 95 and nothing has changed the rest of my ships lost power to after this dam update

lapis kindle
#

@polar portal current speculation is non-functioning primes

daring dirge
#

Seeing a lot of hostiles in various systems frozen and unattackable

polar portal
#

Ok

static storm
polar portal
#

Scopely math lol

static storm
#

Lol

sharp basalt
#

Wow I know we joked about scopely adding in New bugs when fixing ancient ones but uhh holy crap I didn't think they would actually do it

#

It's almost like they don't have testers and somehow expect their paying customers to test for them 🤔

#

Sounds like a job to me guys

#

Tomorrow's ama better have ZERO questions about the new faction event lol

#

@red tide @zinc swan

slow flax
ocean heath
#

Has the repair time of ships almost doubled?

sharp basalt
#

Yes

slow flax
#

No, the repair research broke.

ocean heath
#

😭

red tide
#

THE "COST" of this research right now is defined as "cmoplete waste" lol @slow flax

slow flax
#

When I tap the INSTANT button, it tells me I don't have enough rss.

pearl halo
#

InstaBug

zinc swan
#

@ocean heath yes

#

@slow flax more than that broke

#
  1. Repair costs and times are doubled
  2. Ship repair ,build, and upgrades doubled time and costs
  3. Research cost/time doubled
#

Any research that sped anything up or reduced cost is nullified

lapis kindle
#

@slow flax you cant use instant for any build that requires uncommon or rare. its a graphical glitch

pearl halo
#

Stop blaming graphical ;-P

zinc swan
#

That JUST popped up right now

lapis kindle
#

is that a promise of a fix tomorrow? 🤣

zinc swan
#

That’s the I’m sorry we screwed the game up chest

slow flax
#

@zinc swan I don't see research times increasing. I mapped out all my required research for my OPS 20 base and the remaining ones all still have the same research time as was identified before the patch.

empty socket
#

Travel time has gone up...I mine the usual location for the past month...been the same 3min and 20 sec, now it is almost seven minutes.

hearty hazel
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<@&509691205798592532> umm.... it’s been 24 hours since you all decided to swap my level 33 for a level 1. Still unable to login to my CORRECT account. Still getting the Scopley silence on my ticket I created 24 hrs ago. Good news: I don’t have the current bugs. Bad news: If I get my correct account back, the bugs will still be there

zinc swan
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@hearty hazel send panic a DM

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The mods are just volunteers.

hearty hazel
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@zinc swan I did yesterday

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I’m just throwing this out to anyone now

slow flax
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The Appreciation chest... seems to differ by ops level (this is OPS 20)

zinc swan
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@slow flax yep. 32+ gets 4Xs that

stark plover
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@slow flax what level are you? I’m 20 same rewards here

lapis kindle
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26 and got the same rewards as @zinc swan

slow flax
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Updated text. OPS 20.

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Gotta go... please have all these bugs fixed by the time I return.

stark plover
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I assume the chest is to make up for the repair cost issues, I haven’t repaired yet so can anyone say if the bonuses work again or not?

native oyster
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Repaired equals crap

harsh bough
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@hearty hazel i believe support have a backlog of tickets atm, so response is currently slower than normal.

haughty ether
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They should consider testing updates.. maybe things like the repair issue wouldn't happen then..but ya know, work is hard 🤣

sharp basalt
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@haughty ether that's why people usually get paid to do it. We get to pay for the honor here though

tight prawn
#

Repair times are 50% slower now!! Seriously.. wtf

raven path
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Also seeing drastically slower repair times. Think I paid $99 for the prime repair pack... may have to get my $$ back

sharp basalt
#

Welcome to this week's patch guys

uneven vigil
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When I repair is shows 50 min, after I hit the repair it says 53 min.

river hornet
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Hi there I've just used two tokens for some parsteel and haven't got anything from them so what can I do about it please could someone help me out please

zinc swan
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@red tide mods are just volunteers. You should address it to panic

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@red tide I don’t think they took anything away… It’s just a bug. Now if they deliberately took it away that would be another story

native oyster
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I can’t readily provide an ETA since I don’t have any inside knowledge. But we do pass on your concerns, A LOT and we also push on them too

red tide
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@ivory vortex i'm with @Hawthy [PWD-S15] on this one... a response would be highly appreciated. an ETA even more so. to just take it away and offer radio silence is to beg people to get their money back and quit the game. they've essentially chnaged the entire landscape of game play and the economy of how rss are spent, how they're earned, and what the $$$ packs are actually truly worth. this is dangerous territory. they've invalidated benefits ONLY available to prime pack purchasers. and of course, those packs are PURCHASED for an edge in the game... to keep the money, and take away the edge is borderline fraudulent.

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better @zinc swan ? lol 😂

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and for the record, i AGREE @zinc swan that it wasn't intentional... but it is the end result regardless...

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how LONG this goes on is going to impact a lot of people already on the line about this game.

zinc swan
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However, the TOS, we all agree to, allows them to change or take anything away without compensation

red tide
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i mean, you know me @zinc swan i've ALWAYS been chill, and always been cool with @ivory vortex and defended him and the devs in this very room... but even i am shocked at this one... it's aggravating

zinc swan
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@red tide a fix like this reqs tracking and finding the bug. That can take hrs to days. Then they have to take the servers down and patch them. UnFortunately this won’t be a quick and easy fix

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what they could do is at least communicate more often and more effectively

river hornet
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That doesn't help me out as I need the parsteel to upgrade my base so how do I get it back

zinc swan
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@ivory vortex goes radio silent WAY too often when there’s big issues like this <@&509691205798592532> He should’ve been on top of this and addressed the community in the official announcement hours ago on this topic

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@river hornet don’t get it back. I wouldn’t upgrade anything until they fix the bug

river hornet
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Thanks for the reply I'll post it for everyone to know

native oyster
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I am pretty sure he is asleep

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Remember, he works EU time. It’d be easier if he was Pacific

zinc swan
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@native oyster Yes, but this bug was identified long before he went to sleep

stark plover
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Maybe there should be more than one community manager than, so questions could get fielded more often

native oyster
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Also, he is a community manager. His job is to advocate for you, but he can’t actually do anything other than advocate and press. I’ll certainly pass the feedback on. Maybe it’s a two shift job.

zinc swan
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@native oyster he can’t do anything, but he could at least go to the developers and say “hey give me something to tell the players”

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And even if they give him nothing, he can come back and say hey I talk to the developers and they don’t have an ETA

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Point is he’s gone radio silent on many big issues in the past – not just now .. and sometimes he hasn’t spoken for days regarding a major issue

old saffron
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Can we get a pinned message here on all known bugs post "fix"?

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<@&509691205798592532>

river hornet
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Hi I just went back to the game and thay have shown up thout I let you know it's been fixed

native oyster
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I should have known better. But can someone take SS of Botany Bay pack. I didn’t get credits or resources s

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If anyone here has a sec

amber delta
#

Ok! I have been through some things recently House fire.. that took both vehicles. not covered by insurance because we didnt have the barn that started it covered. lost everyything. Rebuilding now. doing well. Aloted a 200$ a month budget to spend on this game to catch up with my brothers and friends of every alliance. Even the Guys we fight with on here are necisary to compleet the experiance.. We have spent real money. on real products. we expect to alow us to gamble and "share" among eachother. I have sent up 20 screenshots of a raid i was watching.. the player even stopped raiding and wrote in one of them that my shield didnt pop and he thought it was funny he saw me in Galaxy chat while i was getting raided.. my main problem though is that I have budgeted to purchase these primes.. and now it would seem all are cut back in half. Rss arnt regenning like they should. repairs have doubled.. sppeding upgrades for ship resurch and its not resulting in any rise in reward.. lat repairing ships now because repair times are hightend. not cool.. You signed a contract with me when you accepted my money to present me a product as you represented it.. PLEASE do so.

native oyster
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Ah . Never mind. Got what it advertised

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No plutonium

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Which is how to upgrade it

lapis kindle
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yea looks like the only way to get plutonium is to mine the corrupted data

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or they will offer an upgrade pack in the near future 😉

mild junco
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ship repair dont have their boost anymore. before update saladin was 3h30 now its 6h47.... fix it quick

amber delta
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I would buy that in a second if i could trust you with my money. No further spending here untill you can assure me the problem has been solved. or upgrade my profile to the promised alotment AT THE TIME OF PURCHASE. @Admin. I love this game and will be heartbroken if i cant play it.. and will take recorse (pointlessly or not) to amend my losses and investments here

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(which is also hindering my growth in game) im sure we will all be ignored.. count that money to the courthouse right?

native oyster
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At least it’s grade two material

lapis kindle
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thats the best news ive heard all day! finally a use for some of that rotting away in my stash

native oyster
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@ivory vortex i lost about 120k Reputation for Föderation after the Update. Why? I allready had 538k or so. Now it’s 426k

vivid bronze
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@native oyster me too. I think it was due to them auto-completing a mission during the maintenance.

jagged cove
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Any info on the repair speed issues?

native oyster
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But over 100k? i had no Mission that high. Even if there where more missions. All together where not that much.

vivid bronze
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Dunno mate. I just saw approx 100k less fed, and a biggish jump up in Klingon. I suspect one of those unkillable boss ones I have had for months

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ones that give you +200k to the faction it was from

hollow violet
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Anyone know how to contact Scopley my game is stuck at 25% on the start menu after the update.

zinc swan
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Officers vanish when you hit SERVANT rank @ivory vortex <@&509691205798592532> also this mission is bugged and can’t be completed

amber delta
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Thank you Devs. Iv yet to check the main reason for my rant (purchased strength) But i apreciate the raid fix...

native oyster
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@here Scopley has isolated the repair issue and is working on a fix asap. I cannot give an ETA of course. But they have a fire lit under their...well you know what it is.

loud vortex
plush maple
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@native oyster thanks, and the IOS issue?

stuck light
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@native oyster cheers for that! most appriciated, can you give even a ballpark eta? 😈

paper siren
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Cannot give an eta

loud vortex
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Can I have a easy helpful guide on the fix for this

grave cradle
#

big oof

loud vortex
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Anyone?

wanton cypress
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they release corrupted data today so that is going to cause some bugs lmao

cyan oak
#

Wow is that how someone station looks like

cursive jolt
#

👀👀

feral marsh
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Pack just came out to buy

native oyster
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Unfortunately I cannot give an ETA since I haven’t been given one.

feral marsh
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20.00 dollars 30 blue prints

hybrid basin
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Where can I go to make an official complaint seems only going to happens on here is lip movement

feral marsh
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They just brought out a 20.00 pack with the rest if the blue prints

summer cliff
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Great!

hybrid basin
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@everyone I’ve been on here made several complaints and reported several things and nobody’s ever gotten back to me on here is there an official channel where I can go and make a complaint

paper siren
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Considering this is the first “expansion” it seems a little crap tbh I was expecting more

karmic horizon
#

Yeah that repair issue bug would be nice to get fixed. In the middle of a war and it’s costing me more in repair speed ups than it should

slate zealot
#

👀

regal bane
lapis kindle
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@hybrid basin submit support tickets in game, or tag the moderators here

regal bane
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@moderator ... when opening PVE chests, grade 3 ship parts are always inceptor. I can hit different ships, and use different ships, but still only get inceptor parts.

lapis kindle
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but they will likely say submit the ticket first

paper siren
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@regal bane hit higher levels for other stuff

hollow violet
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@ moderator I cannot get into the game to submit a support ticket. My game stops loading at 25% after the update.

hybrid basin
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@lapis kindle thank you

paper siren
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@hollow violet that sounds like a problem on your end,other wise you would get an error message, try uninstalling and reinstalling

hollow violet
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@Wainman435 I restarted the game and the phone. I had no issues until the update.

coarse jay
#

@loud vortex is ur name based of the 1994 pc game?

tender pebble
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@hollow violet I had the same issue all day long

hollow violet
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Just hope I get on before my shields drop LOL

native oyster
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@coarse jay Unrelated to the current topics, I am also interested.

tender pebble
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No response from Scoply in email or on here

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@hollow violet don't count on it. I had millions of RSS. All now gone

native oyster
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@tender pebble If you are stuck at 25%, please try to reinstall

hollow violet
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I put a ticket in through their website still nothing.

coarse jay
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@native oyster cool story bro

tender pebble
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@native oyster I did reinstall the software. No change

native oyster
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:( that is confusing

hearty hazel
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@hollow violet I’ve had a ticket in since yesterday afternoon prior to the update. Get in line.

loud vortex
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@coarse jay no. It's from my imagination I figured it would be cool to have

hearty hazel
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I had the same issue

native oyster
#

@loud vortex It was one of the best games ever made.

loud vortex
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I wanna try it now lmfaoo

hollow violet
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@PhoKing Panda I hate lines.

loud vortex
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@hollow violet I started cussing at support and they got with me within 25 minutes

hollow violet
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LOL