Ty
#👾-bug-reporting
summer anvil
noble moss
🤞
lavish hatch
@summer anvil hey there. Found the post about other means of contacting support:
How to contact support:
- In game: Select your Profile, in the top left of your screen then Settings, then click on the blue 'HELP/FAQ' button, if you cannot find your answer there, mark it as unhelpful, and you will see the ability to contact support.
- Website: (Have your playerid ready) https://scopely.helpshift.com/a/star-trek-fleet-command/?p=web
- Email (Prepare screenshots and playerid) startrek-support@scopely.io
slow flax
@summer anvil There is one other option you can try that I've heard works. When your Settings button turns into a chat, go ahead and chat with yourself, then select your name at the top of the chat window and block yourself. You should get an error and the whole problem goes away either right then or next time you restart the app. Then you can use the settings button and clear cache or submit a ticket.
Option B is to reinstall the app, or take a shortcut and just delete the app cache AND data (both) from your Android app settings. This will act like a fresh install.
lavish hatch
Ha... never thought about blocking myself. ^_^ guess strange issues call for strange outcomes.
slow flax
It is useful for marking targets you find while bubbled or waiting on ships to repair so you can go back and hit them later. Nobody will run the chat up on you.
half pawn
So do we still have a bugged Northstar? 10k cargo hold at Tier 6 level 21 with T’Pring as captain?
fair spindle
Is there anyway to resolve ships getting stuck in warp without reopening the app?
fair spindle
lol, what?!
high fulcrum
Yeah..see thats what i said too
hard jolt
Anyone playing Fleet Command on a Pixelbook?
lapis kindle
ok. thats an amazing bug
vestal dome
Wow I can chat with myself ?
high fulcrum
Yes, also your base is purple. And i havent tested yet, but if you leave your alliance i think you can attack your own base
mighty panther
@vestal dome click chat, click on yourself, block yourself, confirm, ignore error, go back, solved
sand bough
I received this pm thought I should report it
mighty panther
report it ingame and block
sand bough
@ivory vortex ship stuck in game no response from mail
mighty panther
still ?
which dock ? B ?
ah no, dock C
@sand bough gave panic the details as well (playerid/dock) from our convo yesterday
sand bough
Yes still not Abel to move ship
I hope the screenshots was helpful
I also got a pm for Scotty’s workshop
strong ridge
@mighty panther why everybody ignore reallocate problem this hold back many top level players
mighty panther
reallocate problem ?
strong ridge
Yes that base cannot move from certain planets
I try to move my planet to the other and get
dusk hinge
In frech version the daily quest does not give info on the level.of faction you must hit
strong ridge
Info that i cannot reallocate my base in current state please contact support @mighty panther was reported by many users, my base also cannot be attacked, those who move to Arteig or Rakkaus all have this problem
mighty panther
yes, something being abused and being worked on
zevis is known for months as bug planet, people hardly relocate their base there coz a slot is suddenly open, they relocate there for a reason
the fact that it is a bug planet and others cannot attack you
mighty panther
and why did you relocate there in the first place ?
strong ridge
To Raid a base a lot of people moved on this planet only I cannot move anywhere else
How should I know there is a bug in Favezup in Rakkaus when there is now official info
mighty panther
well, follow the error notice and contact support
strong ridge
Did 😦
mighty panther
and ?
@ivory vortex wasn't glitch planet part of the next maintenance update ?
ah, not according to the announcement, but it is part of one of the next updates
strong ridge
And bla bla someday
I like this game every game can have bugs but those which affect gameplay itself should be done in a first place imho
mighty panther
which is the purpose of this maintenance update as well
vivid bronze
@dusk hinge Plutôt pb de la verbosité - "Venez à bout de" au lieu de "Kill", ça bouffe de l'espace d'affichage 😝 . Tu arrives à l'avoir l'info quand même ?
native oyster
I have a Kumari already... Silly game
limber quartz
Hello, I and my alliance member interesting why we have different proposal in 'offers' section?
vivid bronze
@limber quartz contents depend on ops level
vivid bronze
and also that one doesn't seem to appear if you already bought the NS pack previously
limber quartz
he want to buy it, he have buy Jelly some day, now wants Star
vivid bronze
i.e. if you got NS other than through missions and events
What level is his base?
I believe access to the NS is limited by level
limber quartz
14
vivid bronze
I believe that is too low to qualify for NS
limber quartz
thanks
native oyster
Just want to report that the iOS app still runs like garbage.
half pawn
So do we still have a bugged Northstar? 10k cargo hold at Tier 6 level 21 with T’Pring as captain?
icy marsh
was it advertised to hold more?
half pawn
Envoy is a lesser freighter/mining vessel and has 15k protected with 177k of total cargo hold. So advertised? Not sure there is a blue book on Star Trek ships.
lavish hatch
@half pawn the northstar is not meant to be a over night type.of ship. It's suppose to mine quickly at a riskier pace. Therefore it has a smaller protected cargo but higher mining rate.
half pawn
I get that. But the protected is 1300 with a full cargo hold of 10k. T’Pring is supposed to give a 50% increase in protected. Numbers don’t change with or without her.
So I’d like to know if Northstar has an issue since my envoy holds 177,000 and the northstar holds only 10,000
lavish hatch
Neah it's meant to have a small cargo hold.
From our previous CM Q2: Ships
The NORTH STAR
The NORTH STAR is Star Trek Fleet Command’s new Survey ship, specialized in mining 3★ Crystal, Ore and Gas.
It is fast, with Warp Speed comparable to the Vahklas and Impulse similar to the Kehra. Add to this its mining speed bonus (Tier 1 is 550%) and gathering those precious 3★ just got a whole lot quicker.
However, to maintain its speed, The NORTH STAR has sacrificed some of its Cargo limit.
Originally, The NORTH STAR was designed as a family Transporter. This lineage remains very apparent with the “Healthy Mining” ability. This perk means that the higher the Health stat of the officers on the ship, the better the mining speed for 3★ raw materials. This ability stacks with officers’ Health-increasing abilities, like Cadet McCoy and Vella.
Arriving with one Officer Slot unlocked - and another when you reach level 5 - you can start optimizing your mining the moment you construct The NORTH STAR.
A great long term investment, mining 3★ resources will only get better as you upgrade The NORTH STAR and your Officers.
@half pawn found the source of information in announcements.
half pawn
@lavish hatch Thanks for that info. I’m trying to verify that 10,000 at tier 6 is accurate. What you sent over says you sacrifice some of your cargo. So if my envoy is at 177k some to me is 20% so the north star should be in the 150k range. So I am asking if I’m wrong and if someone can tell@me what their northstar is at.
native oyster
T6 NS capacity is 6750 and protected is 675. I haven't upgraded the cargo hold for this tier yet.
round valve
10k sounds correct. My wish would be that they'd leave it super small but make it 100% protected.
native oyster
That is without any crew bonus to cargo
The NS is already overpowered by just about any other measure. The lower cargo hold is the price you pay for speed & strength.
Not to mention the insanely low repair time/costs. Honestly, I'd rather Scopely just leave it alone because they are mroe likely to nerf it than they are to increase the cargo hold.
round valve
Again, this is only true for high level players. As a person with a t4 NS I was excited to maybe finally get my dailies finished for mining, but with the tiny protected cargo I just end up mining for other people.
native oyster
High level players have the same problem. My NS looks as juicy as yours to a Kumari. Keep an eye on it, as intended, or use it as overwatch. At tier 4 it is probably stronger than anything else in your garage, faster than anything else in your garage, and cheaper than anything else in your garage. If it helps you sleep at night, stop thinking of it as a miner and start thinking of it as a warship that can mine really fast.
vivid bronze
I use it mainly to relieve Horizons (and Envoys) when they get close to protected limit
native oyster
Anyways, this isn't the right place to discuss the proper use of an NS. The cargo capacity isn't bugged. The healthy mining boost, however, is bugged, at least as far as I know. It doesn't work.
vivid bronze
USed to use it to overnight mine those warp 40+ systems, until guys got faction warships which could routinely come and kill it
halcyon cypress
dapper lily
Kind a hard for me to take a vantage of the bonus refinery when I don’t even have buttons to use it
native oyster
"This item is not available yet, check back later"
native oyster
1 pic: did you guys not fix the sun thing in an yearlier patch?
2 pic: its vervy consistins.
lavish hatch
It's 24 min before it becomes available. ^_^ acord to the timer on your screenshot.
native oyster
Game continues to crash EVERY TIME the 10 minute gift crate becomes available and I am in a screen transition. In addition, if I am scanning a mine node or other player when the 10 minute gift crate becomes available, the game screen becomes stop motion.
sharp grail
One last mine fix on server 15: [S:553301075 X:161.6812 Y:632.6932]
lucid gale
woah woah, is the Euro weak against the Dollar right now?
https://cdn.discordapp.com/attachments/509686569649831936/564752609605582848/unknown.png
sharp grail
I’m on server 15, there’s apparently a pvp event going on but it doesn’t show up on mine. Not sure why
It’s the iPhone version
sharp grail
Confirming I am missing an event
torn gust
Both new events have disappeared for me too, along with everyone in my Alliance.
nimble silo
That’s messed up guys. Get it together please. Fix your events.
umbral turret
Not sure if it’s been answered already but why do I get no battle report when my ships are hit?
rich leaf
I have a bug to report..... The bug is..... SCOPELY!!!! *maniacal laughter 😈
agile jackal
I cant get on. Loads the app, loads game state, gets to 100%, prepares the game and then kills the app all together. Tried reloading, uninstalling and downloading again, etc... it's been about 2 days and I still cant access. Any idea when it will be fixed? Cant get into the game to request support... @panic @mighty panther
lethal hound
Why are some bugs still in the game, after ten updates still not removed? Why do we pay that much money, if the y do nothing to remove the bugs?.? 💩💩💩
blazing marlin
Yeah, the non working mines are back 😭
native oyster
Again,150k crystal..no rares,ore and gas,12 k, rares
The refinery is the biggest unresolved bug in the game
drifting iris
so I have a friend through my alliance who has a jellyfish. via screenshots I've verified they're not crazy. jellyfish says 60% added to captain maneauver. with 25% captain maneauver + 10% + 10% officer increases = 45% .. hunting dilithium hostiles with vel at the helm and gaila and shiev you get a std ship bonus of 153 hostile reward -> 221 cargo increase (thats 1.45153). If the jellyfish bonus were added it would be 313 (2.05153). it is obviously not. I smell a bug bug!!
the astute person will realize I meant shev and tri not vel and dil I just realized but the numbers are unchanged
native oyster
I have sent you an in game message because my base was emptied and I got no message on my mobile. I lost all my resources. But I got no response from the support within 24 h!!!
native oyster
Hi @native oyster. Can you please PM me your ticket details. Screenshots specifically, timestamps of when attack occurred, and player ID. I'll forward it tomorrow if they do not respond by then. I don't believe CS works on the weekends.
vestal dome
@mighty panther Thanks, it works !
lapis kindle
@sharp grail the pvp event awarded faction rep and tokens, likely was only appearing to people with that rep, I am on your server and had the pvp event
sand bough
@mighty panther Bello VitaminTHC sorry to say it has been 36 HRS and my ship is still Stück! I have informelle in Game three times now with still no response. I have totally Not been able to participate in the Mining Event. Ehen will I get my ship back?
slow flax
Mision, "Recompense" requests a donation of 120k ore but does not stipulate which grade of ore we need.
Only if you tap LATER can you find out.
native oyster
What went wrong with the flying system? Its next to unplayable now, while ships go and do whatever they want in a system and trying to kill pvp enemy is based on luck.
plucky crag
@sand bough destroy your ship by kill higher lvl npc or restart the game
That works for me
crystal plume
@native oyster are you on WiFi playing when your getting the freezing?
sharp grail
@crystal plume whether WiFi or data... same problem(and no it’s not just bad WiFi)
Prob is the iPhone app
wooden wolf
There is this...I repost in Galaxay, asking if anyone else received and I was banned. Kinda messed up...
tall pebble
Has anyone else not been able to load the game since ios 12.2 was updated. My games stay stuck at 25 percent loaded on the opening screen of the game? It’s been since Friday since I could log in. I got raided and lost 15 million. And this isn’t the first time it’s happened. Second time in three weeks.
real rover
Now it's happening to me.
- Glitch
- The game continously pops up "Check The Connection" even I use strong Wifi Or LTE
- Game usually freezes
astral quartz
Server 191 @ivory vortex strange goings on during mining event including ships sitting on "full nodes" I'll try and find pictures of that too. Believe that some players are using Scott's. Thanks
astral quartz
I don't have proper screenshots but this player STPF GhostYou2 was sitting on 18k full parsteel mines for hours in this system then we kicked him off and he did the same thing again
Despite these players mining parsteel they somehow came 3rd in the event which is considerably better than they have ever achieved previously
weak palm
Just got attacked by the same person twice while mining. Both of us had the exact same crew both times, but Grace Chen's officer ability only activates one of the times. Seems like even for the officers that do work, it isn't always 100% consistent.
crystal plume
@weak palm I thought Chen’s ability was for hostile not players
@weak palm I need to test that now because if Chen’s ability can work for pvp that would be helpful
weak palm
Chen works for PvP in my experience.
The officer ability description just says "If the opponent is a Hostile, Chen decreases the damage done by its energy weapons by 15%" so "hostile" presumably means both players and NPCs is how I interpret it
crystal plume
@weak palm I guess I was wrong then because I was under the impression that hostile means npc
weak palm
Like Shev's ability "Justice Dealer" says "If the opponent is a Hostile, Shev increases the damage of the Energy weapons of the ship by 7%", and that works for PvP too. Maybe it's not by design, because if it works for both PvP and PvE, then there's no need to include the "if the opponent is a hostile" phrase.
It should just read "Shev increases the damage of the Energy weapons of the ship by 7%" because you wouldn't be using those weapons against friendlies lol.
crystal plume
@weak palm well I’m happy you figured this stuff out because I like Chen but I was using cadet Spock because I didn’t think Chen works against players
weak palm
Haha glad to help.
crystal plume
@weak palm thanks
serene fjord
My miner is stuck in battle and can’t be recalled
native oyster
How can I see my server number to report a bug?
sharp grail
@tall pebble I have logged in since iOS update
@native oyster I found mine by attempting to repair 2 ships at once, then looking in top right corner of the screen for stfc.live/###...(# replaced with 3 digit server number)
lucid gale
@ivory vortex Sent in a CS request for ship stuck in combat. If you could move it along, that’d be appreciated.
Server 011
polar mason
@mighty panther Dieser Support ist echt das letzte. Wurde angegriffen ohne 5-Minuten-Schild und jetzt behauptet der Support, das Schild hätte sich am 06.04.2014 zu einer anderen Uhrzeit aktiviert...ja 2014 😂
autumn socket
worthy juniper
I’ve upgrade a station module and the points not gained to the daily station event. I spend a lot of accelerators and latinium and no progress... two defenses plataform was upgraded and no points gained on event.
sand bough
@ivory vortex my ship is still stuck now in different position. We tried to destroy the ship but couldn’t be attacked.
@ivory vortex its been almost 2 days that I am not able to move base or ship!!!
still owl
sand bough
@still owl Happy to hear I am not the only one.
remote orbit
@ivory vortex I've had this for three weeks today, any ideas? Contacted Scopely twice, nothing since 2 weeks ago... Conversations gone since update... Been asked to be patient, but patience is beginning to run pretty thin...
polar mason
@worthy juniper I reported that too and got the response, that the defense platforms doesn’t count for the daily Event. The game should give us an information about that, not the support 😡
native oyster
@native oyster Zero rare crystal dropped over the first two 150k batches of so-called "Bonus". BTW I remember over the 1st bonus occurrence I got multiple rare
@worthy juniper I remember Scopely previously stated defense platform upgrades are not granting milestone / events points and that's "working as intended".
And yes that should be wrote somewhere with billions of other game information, lol
worthy juniper
Nice! 😡
ivory cave
Reported my problem 4 months ago, haven’t been able to upgrade ships since Dec 9th. Have over 50 messages back and forth with developer over promising and delivering no solutions. Placating me on every attempt to rectify this issue. Spoke to three “mods” here which “escalated” my issue. Still nothing. Go back in to contact us to ask again for an update and all of my conversations with them have been erased lol. Can you define a worst company than scopely? I feel like it should be a new word. Man I heard you were scopelyed ! (Totally and royally screwed over) quoting the game like everyone else die to total and complete lack of any care and support. :/
native oyster
Just baloney,the refinery code needs redone..not buying anything else from this horrible company
native oyster
None of the messages in game are sending keeps saying tap to retry. Restarted the app a few times same issue.
bleak mason
😡😡😡😡
peak palm
I reported a 3 day shield that only lasted a day n h as lf lost 615dollars worth of stuff i bought....n nothing now i recieve from jb scopely i dont work on game contact panic or support panic never answers and same mods escalated till now 3 weeks later n there c losing my ticket with no resolution so i went to google and now following there procedure as they told me after showin all the emails i have scopely have not operated under there own or googles t&c
mild junco
when you guys gona unbug planets we cant attack ? alliance put their bases and we cant do anything but they can raid us in peace
this one by example
slow flax
I can't view reports of my new Kahra gaining XP. The app freezes while painting the tail of the Kahra and just before the XP gained can be shown. I've restarted the app numerous times and now I've restarted Bluestacks as well. Reports with my NS still show fine, including XP gained.
This frozen screen actually vibrates, or oscillates, between two frames of the animation so is hard to show in a still frame.
Clearing the Cache and Data in the Android App settings allowed me to view one battle report, but then it still froze on the next. Couldn't use the back arrow or the system back button to exit. Had to force shut down the app.
Another report of a player attacking my Envoy with his Kahra views without problems. All my reports that freeze are with Pakled Thiefs fought in the Zeta Polis system. I should note that when construction of the Kehra completed, there was an error and I didn't get the animation of ship building being completed.
It doesn't seem to matter which system I do battle in. Kaus Australis reports do the same. None of the UI responds to taps, and I can't back out of the report without just shutting the app down hard.
vivid bronze
Any way you can test it on a real device, to see if it's more a Bluestacks issue?
slow flax
I'm reinstalling Bluestacks on my laptop to see if I can't fix the copy/paste bug I had so when I get that done, I'll run STFC to see if I can view the report there. On my desktop, I had to switch to the advanced graphic option because of some yellow or red color flooding that I did not experience on my laptop. I may have to try other graphic options in the Bluestacks engine as well.
My phone is an old Samsung S4 with barely enough memory to keep up with a small set of apps. I can't even keep the Facebook app on it due to frequently running out of memory.
So, am I right in understanding that nobody has reported an issue like this with STFC before?
vivid bronze
Sorry, dunno if this has been reported already (I'm not a mod or anything here)
Maybe @mighty panther has it, or similar, in his bug-tracker
slow flax
Taking off the advanced graphics option allows me to view the report, but then the colors are all messed up. I turned it back on so I can play. Viewing the report on my laptop instance seems to work fine. I'll reinstall Bluestacks on my desktop and see if that helps.
native oyster
#stillnorarecrystal Got rare Ore and Gas on the 3rd and last so-called refinery "Bonus" and guess what... still not a single rare Crystal. Fully random said Scopely? What do you think guys?
slow flax
None of our guys have seen rare Crystal either. I got rare ore/gas in one shot and 2 rare gas in another shot but no rare crystal.
The new instance created in Bluestacks seems to run fine with normal graphic settings and shows the logs without problems, so perhaps there was either a bug in my STFC install on the previous instance, or something crapped out in the OS of that instance. I will just delete that older instance and build up this new one with all the same apps.
vivid bronze
Yet another computing mystery 🙄
slow flax
Crap, the next time I ran the app in the new instance, the colors went all red again. Have to turn the advanced (beta) option back on.
And with that, the report freezes again.
I turned advanced off again and the color problem went away. It seems the color issue will be an intermittent one each time I change the graphic settings or something.
I'm just going to reinstall Bluestacks and rebuild all my instances as I need them. Hopefully, I won't get the copy/paste problem like I get on my laptop.
native oyster
@crystal plume Problems happen on WiFi and via max cell coverages. Checked my data loads and these problems happen constantly regardless of transfer speeds...with the exception of being attacked 3x by Kilingon hostilities while warping. That issue seems to have been a one time glitch.
slow flax
The reinstallation of Bluestacks has fixed both the graphics and report problems but now I've inherited the clipboard bug that my laptop was experiencing, so I'll have to pursue that ticket with Bluestacks.
hidden merlin
😂😂
fringe lion
When is Rigel gonna be fixed?
slow flax
T'Laan doesn't increase ship XP as she is supposed to. I conducted 4 attacks on level 19 Pakled Thief ships with her in bridge seat to right of captain and 4 more attacks against same ship with Helva in the same seat (T'Laan removed from ship). None of the attacks with T'Laan show her XP ability being activated in the battle logs, and all the xp gained was either 210 or 211 xp for my new Kehra and regardless of which crew set I used.
rugged gale
I have been completing quests as I recently got to a lvl where I could go to zones after completing a few quests my factions have completely switched round and I’m now favoured with Klingons instead of Romulans and all got from support was automated reply telling me what info and then today asked if was anything else they could help me with and no answer to my query
slow flax
It's not what it looks like. The hidden word is "pawn" and this filter is making things seem worse than they really are.
We can't communicate effectively if we have to keep rephrasing every third sentence.
A word isn't bad, it's how you use it that matters. Kind of like guns.
native oyster
Hey their . Im unable to log in for awhile !!!! All sudden connection lost and unable to log in again. Wi fi signal excellent
slow flax
Check the rest of your network. Sometimes you have to restart your device wi-fi adapter.
On another note, I don't recall seeing this bug but when you scan a ship you're right next to, the attack button is greyed out (unlike a base which is enabled).
hollow wadi
Lixar still having t2 crystal instead of t3
native oyster
Yeah,lixar.. fun times there
west epoch
Please fix Rigel! It’s driving me bonkers.
dire smelt
Fix shield hack please
sudden pulsar
Fuck this piec of shit game fuckingBUG
My vessel was still appraching romulan 30 level system
suddenly you are trespassing
I went to the system MY ship was doind continues forward backward movement there
I went back to space and saw my ship is still on travel...
Suddenly You are on attck ---- destroyed
My fuckin vessel never evn got on to the site!!!!
I demand 104 units of latinum restored my account!
actuallay I deman 208 latinum resotred back to me because this was seond time a row
I only need 2 29 killed
Now I am not able to repair my ship because no avail dilithium anymore
and Used 208 latinum to try to kill 2 level 29 to get 300k dilithium
And this fucking bug killed me TWICE!
dusk yoke
@sudden pulsar did you screenshot and ticket that in game?
sudden pulsar
I tried to screenshot my vessel still heading but before the snap shot the vessel vanished from the screen
dusk yoke
Please ticket what you know of the bug in game.
sudden pulsar
well the bug is, 1. But your vessel to travel
- Display it heading on the space
- Go to some other screen like shut down your screen to black
dusk yoke
I cant refund you nor compensate you, is why I asked you to do a ticket as CS can. 😊
sudden pulsar
or go to chorem
Get back after 5min to watch your vesslel display 00 and is moving forwrd and backward at final destination but ship is still on cruise...
dusk yoke
I hear you. I get how frustrating it is as its happened to me with the lag.
sudden pulsar
How to ask refund or my latinum back?
dusk yoke
Just put a ticket in in game, top left, profile, settings, help, contact us, with the amounts you lost and what happened
sudden pulsar
they did not cotnatc me last time
dusk yoke
If they dont, in 24 hours or so, come back, pm me with your player ID and screenshot of ticket and I will see if it can be escalated for you.
A ticket in game has to happen before us mods can escalate it 😊
gusty bay
2 of my alliance members lack the options to contact support through the app. One of them is unable to even contact through discord here because of a misspelled email address
dusk yoke
@gusty bay can you get them to either pm me with their player IDs or can you get them and pm me with a description of their issues besides not being able to contact support
gusty bay
@dusk yoke will do. Thank you for reply
dusk yoke
Anytime
astral gale
Any news on when the bugged systems will be fixed, the game crashes in IOS and i believe android shows an error then allows the view? It is causing the game to be almost unplayable if trying to do missions or find hostiles, pest players, etc.
dusk yoke
I hear you @astral gale I have the same lag issues on IOS. No update as yet and Im asking daily cos I cant do events either.
astral gale
Thanks @dusk yoke, hopefully soon lol
sudden pulsar
well I need the latinum back now!
I can't do anything on the game now
can't repair my kumari
dusk yoke
I cant make them go any faster @sudden pulsar
sudden pulsar
I can play atm
Similar I would need some kind of refund because they do updates all the time during day time when I am playing.
I lose 5 hours of valuable playing time
dusk yoke
We all do @sudden pulsar
sudden pulsar
I have many times said that move the fucking maintain scheduling to 4 CET
Which is evening or day time in usa
4cet- 9cet most peeps sleep
that is your proper update time for EU server
dusk yoke
Our updates on apac are during our playtime too. 🤷🏻♀️
wheat umbra
Pest are taking advantage of this exploit to not get hit. Needs to be fixed asap scoply
sudden pulsar
the game loses tracking of ship if you do not stay on the space view whole cruise time
It goes nutz
Yes this cruise bug is getting a lot annoyng these days when thes romulans traned fighers are trying to kill me
if the bug happens you're ded
dead.
solid cloak
Is scopely ever planning on fixing the ScottyWorkshop exploit ?
we have a 24/7 player botting blatantly
tall pebble
I’m going on the 5th day of not being able to load the game. It’s been over a day since last contact with scopely cs in which they told me to bear with them. If this were a game that I had not given any money, I would simply just delete it. Ridiculous!!!
left crystal
No iPad functionality again!!! Locks up at startup every time. Shit show
wicked cave
Según me acaban de informar hay jugadores que están usando la página de bot scotty para, previo pago, saber dónde están los jugadores y cuáles son los que no tienen escudos para atacarlos. Estos jugadores tramposos perjudican de una manera destructiva al juego pudiendo ponerlo en poco tiempo en peligro de desaparecer. Llevo gastados infinidad de escudos de paz debido a esto y me resultaba extraño que los ataques a mi estación no hiciesen saltar los escudos de paz de 5 minutos o que no llegaran los avisos de ataque. Esta información me confirma lo explicado en anteriores ocasiones de hackeo por parte de más jugadores. Hay compañeros muy enfadados porque se han gastado dinero en este juego y se sienten robados. Algunos estamos pensando en presentaros una reclamación económica por vía legal. Lo que ha estado ocurriendo, y no ha sido por falta de reclamaciones, bordea la estafa.
Como fan de este juego espero que toméis las medidas oportunas con algún tipo de compensación y expulséis a los tramposos. Un saludo
tall pebble
Me too spartan!! Same exact issue. This is the response I just got in my email @left crystal
tall pebble
How long have you not been able to load?@left crystal
tall pebble
5 days for me
left crystal
Damn
tall pebble
Second time in a month
lapis kindle
are both of your accounts linked to google play/game center?
lapis kindle
@tall pebble try reinstalling the app, its fixed it for others in the channel. if it starts you off as level 1 just get to the part when it makes you join an alliance then it will ask which account you want to use
@left crystal so you arent using your apple account in game?
tall pebble
Updating to 12.2 is what screwed it up for me. I tried uninstalling the last time this happened. It threw me on a different server.
I’m afraid to try it again
left crystal
Yes. Using apple account
Well mine wasn’t working before update either. Maybe try removing and reinstalling
lapis kindle
yea its usually automatic but not always
left crystal
I’ll try that
lapis kindle
and progress can be permanently lost if you arent synced and dont have a screenshot of the user id
which is why I asked before recommending a reinstall
tall pebble
I have all my ids and stuff. I hate to try it again because it was a mess trying to get scopely to restore my account after I got thrown onto a different server!
@lapis kindle
lapis kindle
yea like i said, if it starts you fresh again play through the tutorial
it will pop up around level 2 or 3 asking which player you want to be
tall pebble
Spartan, if your gonna try it, can u screen shot where it asks you to switch the accounts after choosing an alliance @left crystal
left crystal
Will do. Just waiting for update to complete
tall pebble
Ok. Just tag me when you get there. If you can do it successfully, then I’ll try
@left crystal
Thanks for the tip rugged!@lapis kindle
lapis kindle
np, good luck
tall pebble
Spartan I see you typing. Praying for good news🤣🤣🤣
left crystal
So @tall pebble I removed and reloaded the app, and as soon as it flashed past opening credits, it hesitated for a sec then recognized my player I’d and opened with all my current game stats intact
tall pebble
So you are back into the right account??
left crystal
Yes
left crystal
Good luck!
tall pebble
Here goes nothing
left crystal
🤞
tall pebble
Reinstalling now
Did it ask you if you wanted to download additional stuff
Holy moly it worked!!
@left crystal
left crystal
Nice!!
native glen
Scopely might need to add some Customer Service people, maybe ones that speak English? I got drained while having had a shield up and got no notifications. They mention I had a two minute window when I didn't have a shield and somehow think that you can be drained of over 30 million in RSS in two minutes. And they don't even acknowledge the fact that I got no notifications that I was being attacked when I was drained.
Plus it is now taking 24 hours to get a response from them. This is getting ridiculous.
native oyster
Keep saying it, they want us all to quit
harsh summit
Got hit while shielded.
Scopely, look into this guy.. hacker and possibly multiple accounts. Cross-check his IP address.
Already reported in-game but wanted ppl to see that it does happen
floral sequoia
@harsh summit you didn't clear cache your faukt
dire smelt
Clearing cache will remove your own shield? Or prove thats shields dont apply? Or prove that hacking is real?
astral quartz
That's deffo attacking though a shield, good grab.
slate pecan
Still didn't get rewards for Alliance Mining Leaderboard.
quasi depot
It’s stuff like this that proves the Scopely doesn’t really care about their players as long as they get their money. Once again, there’s a failure to notify players when their station is being attacked
astral gale
IOS has had notifications non existent for months
@slate pecan did you jump out of our change alliance during the event?
unkempt solstice
This Hostile that warped in because I was in enemy faction space was like this for a few seconds. I reloaded the system and it went back to normal.
slate pecan
@astral gale no, i didn't
astral gale
Thought I'd ask as one of our guys didn't get it but he had jumped out and back in during the event
slate pecan
I know about no rewards when quitting alliance during event. But I don't do it
And you can get rewards when jumping, You just need to contribute something after last jump before event finish.
long island
Finished a mission with a reward of 250k of dilitium, but didn’t get all . Get only 50k
slow flax
When you have a ship selected in the same system as another ship you tap to view data on, the name of the alliance shows under the player name. When you switch to one of your others ships, this data is hidden. When you switch back to the same ship you started with, the alliance name still does not show. This photo is the initial shot.
This is after.
echo chasm
The biggest problem is that Scopely think we are stupid and simply do not engage decent coders the golden rule is check your coding in house before releasing
This game is turning into Star Trek discovery, whereas it should be the Orville
And.... don’t get me started on the lag/freezing which is costing me valuable time soft and hard rebooting in game where battles are being lost through this
buoyant chasm
I agree about the awful lag/freezing. I am losing rewards and dread the day I miss an attack because of it.
native oyster
Dores this update fix the old bug of warping sun on extierer base?:)
Staf trek discovery got better mid sesson 2😅
placid oasis
Deal with the lagging issue and knocking out wifi connection on all android versions. I am sure a lot of people have been affected by those two little pests.
sick of getting the yellow umbrella indicating bad wifi connection when I am practically 5 or more feet away from a router. it's getting annoying that for no apparent reason, the game deactivates the wifi on the phone. why is by the game available on a versions of Android? I wanted to put it on an Alcatel Pixi tablet but I can't find it for that make or the Android version it has. Why not make the game compatible with all Android versions?
solemn totem
Hey I spent 19.99 on a pack and every time I tried to get more titanium with the lantium it would tske the lantium but not give me the tritanium
Can you fix this
uncut star
I’ve had a ship stuck for over 15 hours. Submitted a ticket. What is the turn around response time for you guys to recall my ship and unstick it!
fathom gate
@ivory vortex do you know when is it planned to ufreeze the stuck hostiles? And when will the bugged bases (e.g guys in Zevis and others scattered in the server) be repaired? Thank you, btw european update seems to be working, congrats, 1st update Ive been in that doesnt seem to have spawned more bugs
uncut star
@solemn token Yeah I’m getting fed up. Seems to happen if you have VMET or NERO on the bridge.
solemn token
I think vmet
exotic coral
in the green bar at the bottom: 275000 points
0 points to next reward
.
and I have been credited ONLY THE BOTTOM TWO REWARDS.
NOT this
And not this
rough temple
@ivory vortex please check my PM
exotic coral
OK now while I posted here, they appear to have been awarded, in the Event screen.
But I got NO "Collect" screen,
And NO increase yet in the Inventory> Materials page (I had noted the # of my Rare materials)
.
so, LONG Delay in updating the Event Screen, and WHO KNOWS whether I'll get the materials the game had me spend Officer green cubes (or Latinum) for.
.
I never considered the idea of a refund so far, now if every new maintenance introduces new bugs,
and the game takes my money withouth giving objects they made me pay for, I'm beginnning to consider it 😠
reef ginkgo
My ship since 3h in battle on another base. I can not take back
native oyster
and again finished upgrade of platform a this morning but again no points in daily.... verry annoying and desturbing gameplay
covfefe get your sh..t together and fix the bugs once and for all
vivid bronze
@native oyster Yeah it's illogical and annoying, butdefense plateformes don't give points in station events. Was done deliberately, not a bug.
exotic coral
Here.....
5 minutes after I completed an Event, the event screen registered that I had eaarned all 4 rewards
15 MINUTES AFTER I completed an Event, the Collect screen finally appears to award me all the materials I had earned as reward
.
so , they didn't actually steal me anything, after all (YET)
but is that kind of game lag acceptable???? 😠
interface and performances appear to be getting WORSE, not better, after every maintenance.
Maybe because too many new players are joining , and the publishers/owners are NOT properly reinvesting the right quota of the HUGE amount $ they're milkling from us (hundreds of Millions cautious estimate? I payed € 15k so far), to AT LEAST scale the hardware up to JUST KEEP the original preformances?
😠
vivid bronze
@exotic coral It's all running on Amazon cloud - virtual servers not directly "real" hardware. So is dead easy to scale number of "servers" and server capacity IF the software architecture took it into account.
exotic coral
So now the excuse for performances getting apparently worse, will be likely blamed on MY end of the connection....
yeah right 🙄
I only blame myself to let them c o n me spending € 15k
I'd have expected tho a crisp warp-speed gameplay and response. How fool me
native oyster
There spending the money on the next game
vivid bronze
No, I meant it's even easier to increase capacity than you thought (no need to touch the hardare)
Unless the software is some monolithic lump
Which is doubtful
native oyster
And be that as it may,they need to be more forthcoming with information
vivid bronze
Agree++ @native oyster
native oyster
Why does my station show me 835k power without ships but in reports when my station is attacked it said 230k.
And vague " repairs" that don't fix anything, or give us some hella comps for sticking around for the " abuse"
plush epoch
My vaults didn't protect my rss
native oyster
Go on and take the money and run... scopely theme song
plush epoch
@native oyster is your station cracked, when it's cracked it becomes a lot weaker
exotic coral
I work for an international TLC company (I'm just a papershifter) and I also deal with providing customers with VM (Virtual Machines) on our cloud.
Maybe their servers are not on amazon, but they're actually our customers. that would explain the poor quality! 😆 🙃
native oyster
No it was the first attack.
plush epoch
Ok
vivid bronze
@native oyster Station power ,seen from outside, includes "power" from all the buildings, not just the defensive stuff. In the battle reports, you see just the defensive power - usually around 50% of the total.
Sadly, there's no way to see that unless you're attacked or get a friendly alliance to scan you and send the report
plush epoch
But anybody else have vaults that didn't protect their rss from being attacked
native oyster
But why are players Stations levels below then stronger? Doesn’t make sense.
vivid bronze
Like I said, power seen from outside depends on everyhting in the station. That includes research afaik. So if those lower level guys have maxed out their research and all buildings (including generators etc), they can be higher than a player who hasn't done all the levelling up except what's needed to get the ops level.
native oyster
My defense research is maxed as much as possible with lvl 28. also allmost all buildings are Lvl 28.
vivid bronze
OK - what's your base power, as seen by you from the system view?
native oyster
835k
vivid bronze
that with or without ships (they count) ?
plush epoch
Yeah, or you can be like me and be level 18 with maxed out station defense platforms, and have a bunch of lvl 23s and 24s hit your hive, and crack your station with 2 norhtstars and a vahklas
vivid bronze
Im' lvl 29 nearly 30 and mine is 948 without ships, so yours sounds about right.
vivid bronze
So who what were the lower level guys power?
plush epoch
My power is 154k
native oyster
Just the first attempt by a guy yesterday.
vivid bronze
Hmmm would have expected higher than 250
plush epoch
(base power)
vivid bronze
I haven' t been hit for a while. Will ask if a friend can scan me
native oyster
Well I did some last research that night. Yesterday the scanned power was 790k
When an Alli scans my base it also shows 835k
vivid bronze
no, I mean a real scan, like he waas going to attack. You can see the base health in there
your own alliance can't do that
native oyster
Ok. I will ask one of a befriended ally.
stuck light
@@ivory vortex <@&509691205798592532> I am unsure if you are aware (you probably are, but I'll post it all the same) that BURNING is currently not working at all. I have seen the condition trigger in numerous battlelogs, but never seen the abilities trigger as they would with MORALE or HULL BREACH.
As you can see, Kumak ability does not trigger desipte the condition being created by Arix. This is a tad annoying, since I spent ages unlocking a blue romulan so I could have a burning crew. Thought I'd give you a heads up @ivory vortex
native oyster
I’ve never tested burning against ARIX. It does work under Nero. However, it should be noted that Kumak’s ability is barely noticeable since it is 100% additive from the base deflection, dodge, and armor before research
If your NS is docked feel free to go to upgrade menu and tap shield and dodge
That will show the the base
Then do BASE * 1.4
That will be added to armor, shield deflection, and dodge. Which is nominal in general and even more so on a surveyor
This has to be a joke..
Which means, I think kumak sucks
Something wrong with raw ore?
hollow wadi
its grade 2 ore and you will get it for a couple more levels
vivid bronze
2*
hollow wadi
at least until lvl 28
native oyster
Yeah,I don't use it on anything.., crystal,yes..rest,no
@vivid bronze i asked an other member of an befriended Alli. It also shows 853k power.
vivid bronze
reverse order grrrrrrr
in the 1st picture, tap on the station and you'll see it's health stats
native oyster
Ok. Thx.
Thought it would be easier to find out if someone is attackable. 😁
Like scan. See the power. Decide.
vivid bronze
it doesn't tell the whole story, cos you don't see the attack strength of the station. but gives a better idea of your defenses
A rule of thumb used to be "can bust a base 2x your ship power" but that all changed in a previous update.
Bases are much easier to kill than they used to be
native oyster
Sure officers and other researches regarding special shipclasses will affect it too.
vivid bronze
yup. and I'm not sure that the prime defenses show in those figures.
basically it's pretty difficult if not impossible to get exact figures before you actually attack
experiment! heehee
native oyster
Hm. Weird. But ok.
tulip cosmos
No comment.... 😡
native oyster
Is there a reason why vessels often take the long route to another system and are not taking the faster one even if you have discovered all the systems between?
vivid bronze
@native oyster That's a wierd one because of the Wolf -> Babel link being a strangely high warp distance. iirc it even takes that route from Wolf to get to Babel
native oyster
Yes. Did notice that too.
serene holly
I have no luck. Lol
vivid bronze
Looks like a real bug indeed. Can't see any other point in it @native oyster
native oyster
Maybe kind of sightseeing tour? Or the captains have some private Rendezvous in one system at the long way. 😂
But tbh. It’s annoying when your miner needs double the time to get to nodes than he has to.
There are other routes too where that happens.
tulip cosmos
It's too difficult to test the game before uploading it? pfff
(french version)
No comments on this bug already reported multiple times and where no one is doing anything; as usual....
gusty bay
Game is nearly completely unplayable. Even with full data or on WiFi, this happens every few minutes...
bleak pumice
Is Atreig- Zelvis ever going to be fixed so bases there aren't protected by a glitch that makes them unable to be attacked?
slow flax
This is new to me. Ship repairs get stuck, and you get a collect button.
Then this when you tap it.
After CONFIRM, the ship is repaired as expected.
onyx marsh
@bleak pumice has an issue with a player there, I think people install at that planet are cheating knowingly, stacking others because the exploit the safety of the big to grow fast. I tried to contact devs and waiting to show the conversation where they knowingly admit using the bug for a purpose that is not truth...
tulip cosmos
@bleak pumice Ha because you think something really useful is going to be fixed in a year? LOL You can always dream... 😂
@onyx marsh It's a shame to see players cheating with Scopely's benevolence. It disgusts me a little bit of the game but I deal with it, unfortunately....
tight prawn
This one is confusing.. if I clearly can get there, and it’s not deep space by any means.. why do I need to level up?
quick idol
I just refrshed a crystal node in Lixar and it is still 2*. Please fix.
@ivory vortex @native oyster
native oyster
@ivory vortex @native oyster
How can you see if an inactive account is being deleted. We have two members in our Alli who are still in the list. But their bases can’t be found anywhere. We‘ve searched the whole galaxy for them.
ivory oriole
When turning in standard recruit token there in the past was a benefit for holding off and getting five chests at once vs one because the drops on each chest were progressively larger with the first chest starting at 4, since last update my chest drops have been inconsistent and I’ve had at least 2 different time all chest drops have been either three or four
mighty panther
if they are deleted, the playername is deleted-<some hash>
if they got their normal player name, they are NOT deleted
native oyster
It’s TobiNRW and DocMac
mighty panther
@ivory oriole check more carefully, chests are COMBINED now, so if you got 2 items for the same officer, it will show as ONE chest with x2 on it
native oyster
We searched every system showing the little purple icon for a member.
mighty panther
@native oyster as said, not deleted, still normal player name
native oyster
Hm. Weird. Is there a faster way to find their stations? They both disappeared the last three days.
mighty panther
and how are you able to scan the entire galaxy if some systems are locked ?
oh, that way, yeah
native oyster
Of course just the part of galaxy where others can allready go. From lvl 1 to 60
mighty panther
but that only applies if you visited it before
only when you are granted system view, the purple icon shows up for members
native oyster
Sure? I had three System I haven’t visited before but they showed me the icon.
mighty panther
if I remember it right
ivory oriole
@mighty panther I’m opening each item individual and used to be first chest 4 items, then 6, 8, 11, 13 or something like that now when I open individually I’m getting 3, 4, 3, 3, 4 and one shard each I have been looking for differences in shard quantities but they aren’t there
native oyster
Then I went there and found other members. But not the ones we‘re looking for.
mighty panther
standard recruit chest is 4 items
one time xp, and 3 officer
so if you get 3 chests, you get 3x xp (shown as 1 if you open all with the sum on the last screen), and 9 officer items which are also bundled on last screen
gloomy ibex
I am getting some weird graphical glitches. Tried restarting the game, restarting phone, and clearing cache
Any suggestions?
celest kiln
I got station attacked, with no notification until 17 minutes after the fact. Battle log shows no delay between first attack and subsequent ones. 5 minute shield never went up. Got wiped out, even the protected vaults. Thanks Scopely for developing such a cruddy game.
rancid river
Also had my station taken out.. combination of a whale and a fail
whale at lvl 33 and 2x 500k ships vs a lvl 24 normal player and a Scopely fail
naive acorn
@celest kiln @rancid river happened to me a few time as well reported to scopley and they said there logs showed my shield did go up but I know it never showed on my logs they refused to return my rss
celest kiln
@naive acorn figured I'd report it here. Don't expect the rss back. What surprised me more is that the vaults were nearly emptied, too. Thought that was protected. It says protected.
reef ginkgo
Mein Schiff hängt seit über 10h fest und kann nicht zurück gerufen werden.
My ship is since 10h under attacks. I can not take back
celest kiln
I only keep playing because the community is pretty cool. The game itself leaves a lot to be desired. Forget new events. Fix the bugs!
naive acorn
@celest kiln well I am seriously thinking of calling it quits and leaving the game altogether the time it takes to get enough uncommon 3* anything is pathetic
celest kiln
I'm nearly at that point, too, @naive acorn
sick plume
Lag, dc'ing has not been fixed!
rancid river
Yeah, also almost done with this cr*p unless some major changes happen, like closing down the lvl difference, or at least a power gap. Making packs affordable... $50 and I couldn't even tier up a valkhas
PVE needs a lot of work, tired of spending all my RSS on mission that yield little to no reward.
Not really sure why almost every single mission needs a donation
reef ginkgo
Gives here some admin?
valid charm
Who do I contact if my ship is stuck in a system and giving me "invalid warp path"
even recalling doesn't work,
valid charm
Who is Xices ?
exotic coral
@mighty panther
"standard recruit chest is 4 items
one time xp, and 3 officer
so if you get 3 chests, you get 3x xp (shown as 1 if you open all with the sum on the last screen), and 9 officer items which are also bundled on last screen
"
Sorry Vitamin,
but IT WAS NOT as you report.
I'm positive and adamant about that.
I'm sorry I didn't take screenshots, as i didn't think I'd need them to prove someone wrong.
Nothing personal, just for the sake of truth and precision.
What you say was true ONLY for FIRST standard chest.
If you had 100 standard blue recruit tokens, and you picked 5 times "1 chest, 20 tokens" you'd have got 5 times 4 items as you described. 5 times the first chest.
BUT.
if you picked the middle option, "3 chests, 60 tokens", you'd have got 4 items for 1st chest, 6 items for 2nd chest in the same pick, and 8 items for 3rd chest in the same pick.
If you picked the top option "5 chest 100 tokens", you'd have opened 5 chests with one pick, containing 4, 6, 8 , 10, 10 items in succession.
That was a great advantage to keep tokens till you had 100, instead of converting them in haste 20 by 20.
5 times 1 chest = 5* 4 = 20 items
1 time 5 chests = 38 items
%follows
With time passing, the returns for the latter successive chests have been diminishing.
I can't say whether this depended from devs tweaking and tuning down the rewards as they realised they were "too rewarding", or if it was an embedded mechanism from the start, reducing the rewards as a player goes up in level, or in power, or maybe depending on how many recruit tokens you've already converted so far.
Now I experience NO MORE increasing returns when opening more than 1 chest at the same time. Sometimes it even appears that some of the following chests have FEWER items than the first one.
To be precise, at this pint in the game any of the 5 successive chests appear to contain a random number of items between 2 and 4.
So that there is no more advantage in picking 5 chests at one time over picking them as single chests.
Those who have been keen and attentive in observing how recruits actually work, might have also noticed that by now if you get a shard for an officer you have already maxed out, or collected the maximum number of shards for all the remaining promotions, that shard gets instantly "converted" to XP as you look items opening.
So that in the Summary it might seem you got too few shards, actually that means several thereof got converted
native oyster
@valid charm
Warp path from xices to belak has been broken, wondering if that's why your ship couldn't make it home
valid charm
I was tryin to go from P'jem to Noakyn.
native oyster
You got more than the required range?
valid charm
Yes
native oyster
Ok that's a new one so 🤦
Can you post any screenshots and @mighty panther can add to his tracker
valid charm
@native oyster @mighty panther ^^^
Sorry for shitty quality, it wouldn't let me upload 8 MB+ file.
had to downgrade it.
That system requires range : 23 and I got 24.
so range not an issue.
zinc harbor
Have a ship trapped in battle for over 2 hours now.... cannot do anything with it....
native oyster
Report it to in game support they normally get them home in 12-24hrs
valid charm
One of my alliance member faced similar problem with jelly and scotty on board.
native oyster
Thats for both of you 😂
valid charm
So may be it is that combo.
He was trying to go to deep klingon space though.
So it is not these systems, rather ship and officer.
cinder viper
I'm having the same problem with Scotty on my Jelly.
native oyster
I think there's an issue with the jelly previewing the officer ability with the pilot recognition skill instead of captain maneuver. Was your base in pjem?
valid charm
No, I was having problem warping to the system so I thought, I would warp to P'jem
and then make one more jump
didn't work
If warping directly, ship goes to warp but never shows up in intended system
7 min goes to waste
cinder viper
They told me to try restarting device/game, switch to different internet connection, and clear localization. Didn't work.
cinder viper
valid charm
can confirm.
native oyster
Ok:
- take scotty off, what's the ship range?
- What's Scotty's range boost?
- What's the jelly pilot recognition boost % ?
valid charm
I see, without scotty, warp range : 19
usually i get +3 with scotty
pilot recognition at : 52 %
may be that's causing it.
Like someone pointed out; jelly's pilot recognition is broken ?
@native oyster
without scotty on bridge
scotty on the bridge
scotty as captain
native oyster
There's our problem
lapis kindle
@exotic coral there were never any increasing returns for buying multiple chests at once. it was a display quirk where it showed you the contents from your previous chest in the next chest. pressing the open all button yielded correct results and the summary at the end reflected the proper number of shards
native oyster
Client shows pilot boost applied to officer ability, server says no thanks
valid charm
@exotic coral @lapis kindle : I can confirm what RuggedKnight is saying. It is visual bug makes you think you're getting more shard incrementally but summary screen is right, atleast for normal recruits.
@native oyster : Thanks for your help. I take it, it is a known issue that jelly's pilot recognition doesn't work ?
native oyster
I've seen it before but not documented and thought out as good as that. Thanks and have already brought it to the designers attention
valid charm
Appreciate it.
tender robin
Please fix warp!
restive jacinth
Fix shields not working when atracked and lack of notifications when attacked
opal lance
Whilst Helvia gives warp bonus when cargo is empty, when cargo is full Domitia does not give a warp bonus at all. Both of them in my crew supposed to give 75% bonus. Helvia was 1 min 57 sec travelling to. When North Star cargo full, recalling was 3 min 32 sec.
uncut knoll
I have alliance members who said they just bought the North Star from the shop, it was not available to me... I haven’t bought it before, I’m lvl 18... is there a reason It didn’t show for me?
ocean swallow
My shields are dropping when im being attacked
Lost 2days 3day shield and 11hrs left of a 1day my station gets raided and i loose everything i report it and get told im wrong
I would be lev 25 or 26 by now but everytime i get min4 within makeing upgrades theres a glitch i get raided and have to start from 0
I feel like ive been taken or scammed and tempted not to trust scopley or play there games anymore i do know im never makeing another purchase in this game agin . why just to get a glitch and all of it taken
And another thing im 1 jelly print from build and scopley makes it unavailble to get from missions after level 19
Its like the game makers are intentionally holding some players down and letting some get unimaginable ship strengths and power levels at a faster rate
simple locust
My base is being raided...that’s fine...but what piss me off is i didnt get any notification for that...also...please take a look the balance issue of the game...lv28 hit a lv 22....you dont really get a chance to defend yourself in such a big gap
crimson plover
Greetings, I think the Mayflower is poorly balanced because faced with a D3 it systematically loses even if it has barely 100k of difference in power, mine is 278k and that of a buddy at 390k and I systematically lose it are or the 50%!???
quiet hawk
I have been trapped in battle for 3 days
ornate pollen
Hey I got attacked and when I went to read the reports of the attacks they are all gone, members of my alliance said that it went on for nearly an hour and I lost over 2mil steel, 200+k trit, and 200k Dil WTF?
And I tried to report it in the game but it is still screwed up that when I click on my name to get to the settings it says chat
valid charm
@ornate pollen : The latest update (start tomorrow 1 am PST) is supposed to fix disappearing reports.
You can contact support to get details on who, when attacked your base.
clear wraith
On the EU server, disappearing reports are not fixed...
vivid bronze
Problem also is the limited number of reports. When your base gets emptied, there are waaaaay more than 20 hits => you can't see when the attacks started, who cracked the base and how etc.
zinc swan
@valid charm the jelly ship ability has been broken since day 1 . Hard to believe the devs never fixed it
@ocean swallow your shield drops anytime your combat ships enter combat. That’s why I never leave combat ships just lying about
wheat umbra
@ivory vortex when is the apac servers going to be fixed from the last maintenance??? If EU and America have been updated successfully when are you going to do ours again to fix us.???
upper ridge
Guess I'll get zeroed again. Maintenance right before work. Can't start a shield so will be unprotected for 8 hours. I'm done.
cobalt stream
You need to be in a good clan, then you ll be filled up quick again.this is compensating the bugs a lot.leaving players kill the game sooner or later
opal lance
@wheat umbra I wouldn’t call our EU server successfully update.
native oyster
what issues since the update @opal lance ?
dire smelt
@valid charm @native oyster yes the nelly is no jelly, the ship skill boost pilot recognition does not work, has not worked for over a month (maybe more) - have supplied evidence in support ticket to scoopley, and guess what ... no response or thankyou.
vivid bronze
Still losing part of battle reports @native oyster. My alt f2p base got emptied yesterday evening and there were only the last 17 reports concerning the base hit + 3 of my own pve battles from several hours earlier.
Hardly a show stopper as is, but if it means the fix hasn't worked as expected, it could be. Well, annoying anyway
native oyster
thanks @vivid bronze will pass it on, your on EU yeah?
vivid bronze
Yup
Concerns the server which VitaminTHC is also on.
Of course, I'd only see 3 more base emptying reports, which is pretty useless in this particular case;
native oyster
yeah the in between ones are a bit useless, first few and last would be better but the client needs to be able to hold more than 20 logs
vivid bronze
Something which could certainly be cached locally, and updated on reconnection/new battles, yes.
granite sonnet
I thought the update was supposed to fix this?
opal lance
@native oyster as I posted just before you asked - players invisible on mines, spinning mines. Still an issue.
balmy prawn
@granite sonnet Last time they fixed frozen nodes on our server, they just removed the nodes with problems.
If you learn to take their fixes in not being fixes, but hiding problems, you get way less disappointed. They said refinery is changed, got bonus refinery started for few days and everyone was praising for progress. Afterwards the basic refinery on average is just as bad than it used to be, but we get some bonus refineries now and then.
brittle copper
There are still broken nodes. Franchik is just one example.
stuck herald
native oyster
iOS app still runs like dog excrement.
stark plover
@ivory vortex My chests on iOS make my fall into an infinite loading loop and crash my game, any news on an iOS fix yet?
@ivory vortex Also still looking to get my three day shield back after that invisible miner made me loose it, contacted support like asked but they said it’s a working game feature so I’m back to square one.
sour pumice
As others have mentioned, battle logs are still getting dropped. Just did 10 pvp and logs were a mess. 1/3rd of them didn't show. Of the remainder, half showed me attacking myself or the log was reversed, I would show on the right side.
stark plover
Logs for attacking stations still show me as the station and my ship as the enemy and I’m loosing when I actually win lol
Don’t think the fix did anything, cause I still see invisible miners and empty nodes I can’t click on or are infinity loading.
vivid bronze
@stark plover Don't hit me but did you empty the localisation cache? May just be one of a few cases where it's useful.
Spinners have disappeared (literaly) off my main base's server
stark plover
@vivid bronze I would clear cache if I didn’t have the option to chat with myself instead of go into settings lol
ocean swallow
I was attacked and my shielsd go down
vivid bronze
@stark plover did you try:
https://discordapp.com/channels/509679626763632640/509686569649831936/556500270641577984
stark plover
Hence why I have to come here to report all these issues lol
vivid bronze
to get settings back
balmy prawn
@stark plover if you block yourself, you can get the settings buttons back.
stark plover
Still seeing nodes like this all over and some spinning nodes, clearing cache didn’t work
Gotta love the invisible miners
Or when there is someone on the node but doesn’t look like it, hit mine and you may get lucky and get a warning or you may just engage them in combat without warning
vivid bronze
Yeah, somehow a player mining on a nearby node get "attached" to a spinner node. I hit one deliberately once and it bumped a guy on anther node in the system
THe node then reverted to a normal spinner
stark plover
Just took all those after clearing cache, that node is usually spinning but somehow that guy is on it now
Still only says mine and glitches to attack after though
vivid bronze
SOrry I made you clean your cache 🤓
stark plover
No problem, was hoping it would work honestly so I don’t have to deal with all these bugs
ocean swallow
I was the victim not the agressor
And my shield went down
I got hit while on a mine and my shields dropped
dusk yoke
@native oyster everyone has that planet.
native oyster
Really?
dusk yoke
Yeps. Known issue.
ocean swallow
Yes 2 day in a row costing me 11hrs of a shield and thee second time cost me over 2 days on a shield
Ive reported this to scopley and got nothing in reply
And in the first case of this i was attacked by a guy that had a shield and his shield didnt drop
But i lost my shield
Now im without shields because i got attacked and my shields got dropped i think im the victim of cheaters
Ive lost millions in resources because i got attacked while mineing and my shield got dropped as i got hit . ive put 300 in to this game just to get it ripped off by cheaters and get told by scopley that im wrong and there system is fine but im out the real money and resources i bought
quasi idol
So after all this the update did not fox anything?
ocean swallow
Not for me cost me big
Im not the only person that seen me get hit by a guy that had a bubble that didnt drop
It seems like this update fixed the game for those that use and utilize the cheats
Like i said i report it to scopely and get told im wrong . but im that it happen to . but im in the wrong
slow flax
I thought this fix was supposed to fix the broken mines. This one hasn't been fixed.
torpid crater
I'm having problems with event rewards. I will finish a building or research, go up say 2k power, but not get the 2k points towards the event. Is this happening to other people also?
ocean swallow
Im worried bout my station being unprotected due to my shields being stolen by scopley
I get nothing from scopley as a reply as well
And by scopley saying i am wrong its telling me scopley is condoneing the actions of the cheaters if not in on it with them
To get peoples real money .
As long as scopley dose nothing about this im gonna be under the impression that scopley is in on the cheating and hacking going on in the game and as long. I dont get my situation fixed this is how im going to feel about the situation .
gray light
IOS user - during gameplay all of a sudden things will freeze and then slow, to the point the game needs to be restarted
tiny gazelle
Help counter has been removed with the new 7.3 version update in the iOS store. Was this intentional?
sudden pulsar
That is the bug, which Scopeli gave me 216 latinum back because I was traveling to 31 romulan system and because this bug trained warrior killed me twice, killink my 182K Kumari and repair costs per round 108 latinum. Steps:
- Lounch warp to remote destination.
- Shutdown mobile screen and do something about 5min.
- Come back to the game to see Vessel travel time 00 but it is still on cruise.
- Locate vessel and it is going forward/Bacward at destination point and enemey trained fighter can kill you and you can't do nothing.
Thank toy @onyx bear for giving my repair costs back.
This image is not the actual game incident but same bug this time happened while I was trying to get to node to recal miner with Northstar
twilit wedge
I had this same exact thing happen yesterday
couldn't see or select my ship to control it all while I could see the trained vessel moving towards a spot, then I watched the battle dialogue kill my ship, all while I couldn't do anything to stop it
I had done same thing as well, started warp to a hostile destination, turned off mobile screen and put phone down, came back before the timer was up and couldn't stop it
quasi eagle
The helps don't show up anymore with the new update... I don't use my speed ups until after I've received all of the possible help I can get from my alliance, so looks like I won't be using/buying them until that's fixed.
slow flax
I emptied this node with Ship C, and recalled it while the node screen was displayed. Node went dark, then lit up again about 30 seconds later but the screen still says Ship C is on it and that it has no dilithium remaining.
Expected result: This screen should remove the "occupied" text until it resets, then show the Mine button and updated resource count when it does. You shouldn't have to tap somewhere else. Also, the node should be tappable to open this window with the empty text area and 0 count even when it is resetting. Maybe show "available in n sec" as a count-down timer before the Mine button appears.
quick idol
@ivory vortex notifications still not working on IOS, why?
How hard is to to understand how important notifications are for a game of his type? Fix notifications or fire the dev team. Thank you.
@native oyster
Newest update, obvs.
valid charm
@quick idol Apple is notorious for its notification policy. I have worked on iOS apps and I can safely say that app doesn't have any control over how remote notifications are pushed. Apple has this "undocumented policy" which takes into account your connection type, battery level etc to decide if notification will be pushed or not.
On the other hand, scopely should give us an option to allow notifications if we reinstall the app. I've done reinstalling quite a few times and it takes a couple of main story missions to ask again if we want to allow notification. There is no other way on iOS to turn it on.
lapis cradle
I have always gotten the elite chest everyday, except for the last 3 days. I thought that if I logged in everyday. I thought i would receive s elite chest until June 1st.. Am i missing something? Tried contacting score play and can't get an answer.
It's really annoying when you put a lot of money into a game which is something I never do and it's not working properly. This is BS ...
open finch
No you only get 30 days worth
Just you had 90 to use them all
You got 300 tokens and each day uses 10
quick idol
Thanks @valid charm thats useful, although for clarity mine are on. They just fire hours after or not at all or sometimes on time. It appears random. So you think thats an apple issue? This is the first time ive ever had a problem with notifications
On any game
dapper star
I've had the issue on android
onyx storm
New update bug: was warping into a system (5 minute travel time) hit recall during warp instead of locate got the usual "game world error" message. Arrived in system, no ship..said docked at base. Hit warp again (5 min travel) but apparently in was in the system and a faction patrol destroyed my ship, even though it said I was in my base
slow flax
Still get rings around ships that shouldn't have them after dealing with a few Klingon Fighters. Have to restart app to clean this up.
valid charm
@quick idol : There're two separate issues. Apple provides local notifications and remote notifications, client is solely responsible for firing local notifications. In this game, local notifications are fired for : ship upgrades, repairs, warehouse full etc. And I agree with your point that if you use speed ups or free upgrade (under 5 min), it doesn't take into account and still fire notifications on scheduled time. Scopely needs to address them. No denying in that. Other issue is : no notifications on station attacks and other server side pushes. I believe that apple policies dictate it to some extent. Please note that this is just a speculation having worked on iOS apps before.
quick idol
Many thanks
dire smelt
As @ocean swallow says, cheating isnt stopping, its growing as people read this discord and find nothing being done. I loved the token bans handed out 2 weeks back ... not exactly inspiring confidence now though <@&509691205798592532>
slow flax
The research/construction help counters are gone in the Android update too. Don't have a recall while in warp so I don't see how that bug could exist in the IOS version.
Can we get a notice on the updates pushed to the apps please?
ocean swallow
Yeah seing as i got raided after my shield got stolen by scopley and got told i was wrong and the system is fine
Ive lost millions in resources and 300 cash to the cheats and hacks and glitches
But i got told im wrong by scopley . scopley need to reimberse me at lest 20 mill of each res. But is refuseing to admit the system messed up and i am victim to the cheats and hacks and glitches of scopley . seem to me scopley is in on it with the cheats and hacks and glitches
I am growing very dissatisfide with startrek fleet command and scopley
open finch
Call it what it is...a glitch. It's not a cheat or hack. You can't hack the server...there is currently no cheat that would ever force a shield to come down. In the past what was occuring is someone would watch you mining and see you go back and forth from your shielded base. They would wait and land on the mine slightly before you the next time you sent your miner out. If you weren't paying attention your ship would hit the mine and deactivate your shield. If hitting a miner dropped their shields that would be abused like mad but that's not happening
Scopely may owe you rss for the glitch though for sure
and they have refunded rss in the past when you can provide the logs or convince them to look further into it
ocean swallow
That dose not explain how twice while i was shielded and i was attacked my shield dropped and i didnt hit the attack button
open finch
you don't have to hit attack, if you send your ship to a mining node and not watch it(go afk) and it lands on the node when someone else lands on it just before you, it considers you the agressor and drops your shield
open finch
not saying that's what happened to you both those times, but that's the only time I've seen a shield drop when you aren't expecting it. Never had a shield drop when hit while mining. Still not a cheat/hack though. Present your data to scopely support and they should refund you. I've seen it happen to a few of my alliance people, and scopely refunded rss.
ocean swallow
Or how the attacking players shield. Never popped when he hit my ship and i have witnesses to that
Thats the thing when this happen and when my base got raided i didnt get brs or they got deleted before i could screen shot them
open finch
yup and again they will refund the rss lost if you report it in support
dire smelt
jodo, i think the issue is that support said it was his fault and not refunded rss despite it being the game bug/glitch/hack/whatever
open finch
just gotta be pushy sometimes. They are aware brs go away too quickly as they noted in an official announcement
ocean swallow
I did but ive gotten no reply. After i tried telling them and they said it didnt happen cause it not in there system
I cant proove it so im wrong . is that how im to take this
And im screwed
dire smelt
submit to googleplay that the game is buged, scoopley refuses to do anything, you want a return of your investment, nothing may happen but as more and more reports add up, googleplay will eventually bring the game off the playstore for being shitty with support
ocean swallow
Im out the 300 bucks worth of res i had bought
open finch
ya well I don't pass judgement here. I'm just saying it's not a hack/cheat and the only way this happens legitimately is because you send a miner blind to a node. If that's not the case here, then fight more in your support ticket. There's also no way you are out 300 bucks worth of rss, since there's plenty of rss(ore, tokens, latinum) that can't be taken. You are exagerating and that never helps when you are trying to make your point to support.
ocean swallow
The tri the par and the dil that got taken
I made 3 seperate purchases and each time i made the purcases the game has glitched and i get hit and raided . befor i could do the upgrades due to how long they take
Ive made reports complained and basically got told by scopley screw you your shit out of luck
This is the taste this is leaveing in my mouth
dim robin
@ivory vortex <@&509691205798592532> I thought Alliance tags and names could not be copied? My tag is GRB yet there is another person imitating the exact same names and alliance tag, theres no funny little flicks above or below letters and theres names that have been copied that dont have L or I to mix up with
ocean swallow
I used to recommend this game to my friends but now im not so inclined to do so
lapis kindle
<@&509691205798592532> @ivory vortex after the last client update alliance helps recieved is gone
red tide
@ivory vortex overall, I THINK the update is mostly good lmao, howver, i did notice one thing that's probably not intentional,
damnit, @lapis kindle beat me to it... lol the helps are missing @ivory vortex
native oyster
Yep, we've forwarded that issue along @lapis kindle
lapis kindle
Ty
frosty axle
@ivory vortex @onyx bear A lot of communication errors since last iOS update. Press a button and communication error, no reaction and than the application goes on but the UI is in a inconsistent state. E.g. looting Parsteel from the generators, I clicked on it and got communication error, the steel looting icon was left there but now it is not clickable, possibly because there is no steel to loot. BTW Get your frontend developers to use better patterns 😉
red tide
the last IOS update was about 10 minutes ago @frosty axle update and see if it's still happening... i think this IOS update is a huge leap forward in my opinion. further/gameplay testing will indicate.
frosty axle
@red tide I did not have this kind of error before, It would give me errors 2-3 times a day and restart the app, now its every 3 minutes
languid creek
Events showed the run to lvl 20 event, i used my latinum to speed my ops to lvl 21,then event disappeared. Thats a few seconds ago.
slow flax
Zevis bug still not fixed.
sleek atlas
I love the ultra recruit
it lasts exactly the same amount of time as the power up event
slow flax
So how do I get rewards for this event if I am already at Operations 20?
sleek atlas
when you get the token rewards
slow flax
Every time we get these operations events, we never get rewarded for the previous levels we've already completed either.
The rewards are never worth what it would costs in speedups for all the research and building construction you would need anyway.
exotic jungle
Is this correct a lvl 35 area with a lvl 40 warp requirement?
open finch
well if you have the strength of ship to kill a lvl 35 hostile, you should be able to reach 40 😉
exotic jungle
Well... there are other lvl 35 zones I can get into. So what makes this place so special maybe a better worded question.
open finch
though yes, they haven't really fleshed out content at higher lvls so there's some systems they arbitrarily set too high, but it does give people(later) a space to go to hit hostiles while staying close to the main hub of systems.
exotic jungle
I can see that. I have a low level quest that sent me there but I cant complete it because of the warp restriction.
open finch
any battle report?
simple talon
@harsh bough
open finch
that's either a send to the other side of a system so you arrived with 1minute of system travel left...but that's some damn bad luck getting hit as soon as you arrived lol
simple talon
i have but no need. its the fighter that spawns when you enter hostile space
i had 2min travel time in warp.
open finch
ya but that still uusally takes a minute or 2 to get told get out, then actually send a fighter to you
simple talon
i couldnt change corse or recall because it said i was in warp.
look at the tag bellow the ship
open finch
no i see that, my point is if you select the far end of a system and warp to it, it'll say 2 minutes to arrive, but only 1 minute of that is in true warp, the rest is you enter the system and travel from the one end to the other
simple talon
thats not true
open finch
yes it is...
sour tide
You press the asteroid. Offers drill. You click on the drilling - warns of the removal of the shield. There's no alien ship on the asteroid.
open finch
the time at the top includes warp and system travel time
simple talon
as soon as you enter the system no matter how much time is left you can change corse and recall.
open finch
in any case, as I said, given your timestamps, you'd have had to get hit almost immediately
yes i get that, you should have been able to recal for sure
simple talon
i got hit BEFORE I arrived at the system. thats why its a BUG
open finch
but your client needed a restart(bug)
your client said you were in warp, the server had you already arrived. Still a bug given your screenshots with timestamps...just saying the time at the top does include arrival at system+travel through system. Hopefully they reimburse your repair rss
simple talon
i know that. and that still doesnt apply here.
i selected to warp to the system from map screen. i did NOT select a specific destination within the system. that means the warp should take me to middle. and thats about 35s travel. since i have 2m left when i was killed that means i was killed at warp outside of system (so to speak)
the thing is. the game doesnt realy have a space between systems. when you warp the code puts your ship in limbo. and brings it back when your done
so i was killed while in the database lmao
harsh bough
@simple talon just quickly - it looks the pretty common warp bug that happens a lot. If you restart your client a soon as you set your ship warping, it should arrive safely and you should be back in the game to avoid the npc.
simple talon
@harsh bough side note. theres no way to know that before it happens. so i cant know that i need to restart. plus this bug never happend to me before. AND its no excuse for my losses.
harsh bough
I always do that when warping into hostile territory. Alternatively you can do the long part of the warp to nearby neutral territory and then a short warp into hostile. It's less likely to go wrong. If it hasn't happened to you before then you are very lucky. As for losses, you can try cs. Personally I've never bothered 🤷
simple talon
if you have to restart the game everytime you warp in hostile teritory then thats just crapy game engeneering. no self respecting company can allow such a defect in its released product.
as for your suggestion. well i traveled through 2 hostile territories for over 15min. so that a no go for me.
strange breach
This hostile is glitching.
harsh bough
Until scopely fix it that's the best advice I can offer you. Someone else here may have a better option @simple talon
simple talon
i opened a ticket
open finch
@strange breach Noticed that as well earlier. Have you updated to the recent client update? Think mine was solved just after doing the update.
swift sparrow
Hello I've contacted the support group both on the website and, in game. My Legionary Ship A is stuck and, I gave all the required information but, haven't gotten a response in the last 22 hours. Can you guys help me fix this issue please?
tawny berry
Anyone know how to file a complaint about the way support is treating me?
swift sparrow
Yeah I think that they treat people very poorly which angers them then it just get worse. I filled out the survey and, reported the poor customer service
tawny berry
I do every survey. I've never had such a horrible experience with support of any game I've played before
Also never had to use it so often.
plush epoch
I do it because I want to see it do better overall
swift sparrow
It's bad and, I wish it would be addressed. For me it always starts out with me providing every scrap of information I can and, "MORE than enough to support my claim," yet some how they want more information every time. So I walk them through all the information I provided and, I either get ignored or, they state that they won't reimburse me flat out. I have spent a lot, "a lot," of money on this game and, it's ridiculous that they can't return simple resources that for a fair reason. In the case before my stuck ship I entered rlthe Romulan Fraction event then upgraded my base but, nothing applied. I entered it again same result it just kicked me out. Finally the 3rd time I entered it finally worked. Well I technically wasted a ton of resources and, I opened a ticket to ask for my Fraction rewards or my resources back. That same day I had spent $300.00 and, they asked for impossible information to get I found onge of the 2 they asked for. Then they added to their request. I got upset complained about the poor customer service.
So they ignored me. And, it has continued since my ship froze. It's been 5 days total I've been ignored since the fraction glitch. And, 22 hours on my ship.
sand bough
@ivory vortex just bought the April daily Elite reward pack. The money was booked to my account but nothing was received in game!!! No latinum no nothing!! Please let me know how to resolve this.
harsh bough
@swift sparrow if you pm any of the mods with your game id number and the dock the stuck ship is associated with, we can escalate to support.
sand bough
I am not sure what that is
harsh bough
@sand bough i assume you've tried restarting? If there's nothing still, your first port of call should be cs ingame. In theory they should sort it for you 🖖
sand bough
Ok thanx
harsh bough
👍
swift sparrow
@harsh bough thank you I will I have to pick up my daughter now so I'll be driving but I will do it right after I pull over and wait for her
native oyster
Omg im tierd of that chest loop bug😐
slate bane
Rather than re-entering the entire series of posts from the General Discussion channel here is a document that should have all of the same information. If any Mods/Admins would care to look at it.
Be prepared, it is long and information dense.
I don't expect anything from Scopley to change in my regards to the incident that occurred, but I do want others to see the type of response that they could expect from Scopley Customer Support.
swift sparrow
What happened to the elite chests it was like 70 days left how come there's only 16 hours spent $100 getting those tokens are they wasted now how is that justified this is what makes people upset
harsh bough
@slate bane can you PM me your player i.d and I'll pass everything along
swift sparrow
Yes
slate bane
@harsh bough I'll do that, but like I said, I don't expect anything from Scopley to change in my regards.
rose breach
warp time calculations do seem messed up when you have officers that reduces it in certain conditions, it seems reversed
when it shouldn't apply it'll show half the usual time and get stuck at 0:00 for the remainder, when it should apply it shows the normal time and suddenly I'm there with a few minutes left on the counter
that was the case before the update, it's been like that for maybe a week
swift sparrow
My mistake it wasn't 70 days it was 51 like the other two are still at 51 hours this is been a horrible week as far as how I feel I've been treated by scopely it's irritating to spend so much money to try and enjoy a game and then be ripped off
The other two are still at 51 days ignore what I said hours
strange breach
@open finch I'll try that.
sinful crag
What's the turnaround time on responding to support requests? It's gone past the 24hrs that the automated message states. I'm short 450 premium recruit tokens which the game took, then gave an error message, then never provided the 3 chests it should have.
raw rampart
After this new update I can’t launch game, it just crashes and returns to phone main selection app page
Scratch that after a full reboot and closing all apps, it’s working properly again
sinful crag
So apparently I received pavel chekov. Yet I cant even find that officer in the game
open finch
just ask about the chekov, but they also know what you had for shard before and after. I had a support ticket regarding refinery update thinking it didn't give me the free rss for upgrading the building and they provided me exactly what I recieved and what my value was before, which was great
sinful crag
I have done. It'll be another 24hrs now.
old saffron
Nodes still broken
tight blade
Chekov was replaced by arkady. Read the character descriptions
mystic axle
@ivory vortex there haven't been any hostiles in level 36 systems for weeks. I'd like to be able to get my daily hostile hunt goals done, it's been weeks.
slow flax
Mismatched timers again.
In this case, if the mining rate were 2400/hr, then the 1m42s would be correct, but I set my timer to match that value when I started and I depleted the mine much faster so something really got messed up in the update. @plush epoch This is my original report to explain what I was talking about.
vocal osprey
Hi. My base was attacked destroying my ships in base and my defence platforms but no report provided??
Gfg zordon
hollow shoal
@ivory vortex same as above person. Base was attacked without auto shield or notification. Zero reason for me to not get it and running the recent updated iOS App. Only reason I found out is I switched apps and went back into and noticed my ship in base destroyed and 3Mill para gone. Reports showed no time difference between attacks to allow for a 5 min auto shield. Entirely unacceptable at this stage of the game for this to STILL be happening. To make it even better I just move systems and had a friend attack my station while I was in game and the auto shield did go up!!!!! Shouldn’t have if it went up during the attack where I was partially drained less than two hours ago.
slow flax
The new Android app has another bug. The ribbon counter doesn't update all the time when I claim my loot chests.
frozen raft
this attack occured early this morning when all my ships were at home doin repairs wierd thing is report claims it happened in Voss and the attacker is a lvl 1 vs my lvl 18 so i have no clue wtf is going n here
slow flax
Seems to be an ongoing issue even with the new app. Every once in a while, my chat freezes and anything I say doesn't show up. I have to reboot app to restore.
random basin
Anyone been experiencing login issues on APAC server? I can't get past 25% no matter how I tried - restarted app, switched networks, restarted phone.
plucky narwhal
@ivory vortex. I need help. I am frozen mid attack.. Luckily somehow my base while I was on cause I couldn't raise my shields.. While the 5 min bubble was up I was able to put up a one day shield. Couldn't do it previously. I'm afraid I will get unfrozen, it say I attacked, drop the bubble, and I get drained.
slow flax
That time sync issue with the mining I pointed to earlier seems to be intermitent. Right now I started with an empty Envoy and they are matched up. There may be a difference between a full ship and an empty node being calculated where one timer doesn't take the same decision.
glass tundra
Warp time counter still not work
Since app update my chat stop working instantly oder after few minutes. Sometimes need to restart app 2 or 3 times...
unkempt solstice
New exploit from the last patch allows you to bypass shields. Support tickets from those affected in my alliance will be created @ivory vortex
To be fair, the attacker may see the base’s shield down in this case even though shields are up for the defender.
gray adder
Hello there. Wanna tell u that i see no way how to get these new boxes. It says to me that i should go to store, but there is nothing new in store, only old station, ships, shields and officers packs
jade iron
They are in the offers page of the store. April daily boxes. Might need to restart or clear localisation to see them. They are in mine though.
dire smelt
Or update
quick idol
This appears to be the most active channel... 🤔
gray adder
Localisation cleared, game updated, app restarted. Offers page still old. Still nothing.
autumn socket
Would have been nice to get one of each for free
quick idol
Hahaha, nice one.
autumn socket
Well with all the bugs in game you would think they would lol
crystal thicket
In the german Version the descriptions from the Officers skills from Stonn and T’Ping are those from Helvia und Domita and the other way.
pearl karma
Its not just german its fucked in every country... nobody gets special attention (lol)
@quick idol lmfao... funny that
wise salmon
@ivory vortex Any idea ETA on when the issue of no hostiles is going to be fixed in Huebr? I have followed everything that people say about restarting, switching systems and I still cannot find any hostiles in the area to attack for the Enterprise Incident quest
native oyster
@ivory vortex please fix the adminbug as soon as possible. Most aggressiv raiding players on our server are hiding there in Atreig and cant be attacked ...
analog junco
@ivory vortex mines still broken either getting spinning circle or the stated amount on mine does not change and none is gathered
turbid axle
plush epoch
@slow flax are you saying mining times are too long, or are you confused by why you have all of the rss in your ship, but only have 17, can't tell which
But the 2nd thing is usual, happens when you move off a node, if that's your issue
native oyster
New iOS update seems much less laggy. However it also seems more crashy. So I'm going to call it a wash.
vivid bronze
@wise salmon try killing the required hostiles in another system. there are still many missions where the described hostiles/systems are wrong and you can usually finish the mission step by killing elsewhere. if it says "kill 10 tribble pirates in azati" but there are no tribble pirates there, just kill what is there.
if it says "kill 10 level 20 or higher" find a system with some level 20s and kill them instead. If it works, you'll see the counter in the mission increasing
frank trellis
Stonn description in spanish are bad translation.
wise salmon
@vivid bronze I just tried killing hostiles in the two adjacent systems to no avail. It doesn’t specify type of level etc and i make sure to kill at least 25 a day for dailies. I appreciate the suggestion though, thanks
vivid bronze
@wise salmon Bummer 😦 If it says a given number of unspecified hostiles, youu have to do it in the named system. Huebr has Corvallen deceivers in it, for me. Maybe be a "server" specific problem...
EDIT: checked on 3 servers and they all have those hostiles in Huebr. Maybe open a ticket to support and see what they say?
stable flower
If it ain't broke don't fix it.. @ivory vortex
vapid lotus
@ivory vortex Do you have an ETA for fixing officer Arkady? He never inspires morale. Even if it is 80% chance.
tight blade
iOS crash after 5 minutes. Ffs
native oyster
Docked ship now has an animation of ship in warp but in the dock.
vivid bronze
@stable flower Was going to be sarcastic, then I saw the end labels on the progress bars 😂 😂😂😂
ionic saffron
autumn socket
@ionic saffron works out
vivid bronze
@ionic saffron That's 328 with the 3 truncted
quartz patrol
Wtf!? I activated the 8 hour shield and went to sleep . In 2 hours a woke up because I wanted to go shiit. Checked my base- no shield, rrs gone. Checked global chat in the morning - same thing happened to many people!
lucid wyvern
2+6+32=Flat Earth confirmed?! ^_^
heady frigate
I got hit the same as well.... game is buggy players wasting hard earned cash!
Link for daily store packs doesn't work....
vagrant pendant
Is this intended? Please say no...
fluid hazel
I will take its hard enough being Klingon and Romulan to get Fed credits to level there officers
sullen oyster
The menu for ships and officers adds up wrong when collapsed
quick idol
@ivory vortex @native oyster I just upgraded to ops 31 did the x3 refine option at the bargain rate of 75k and got zero uncommon or rare for Ore and Gas. This is surely a bug, please make sure it is at the top of the fix list. Thanks.
autumn socket
@quick idol when we had the uncommon offer ours showed at 150k for x3
slow flax
@plush epoch Regarding the mismatched timers, I tagged you in my original report with screen shot to show you what I was referring to.
coarse flume
@sullen oyster I just noticed the same thing
sullen oyster
Alliance rewards are not working now
quick idol
Yes, this is normal, not offers @autumn socket
plush epoch
@slow flaxk
lapis kindle
Ops level 26, 2 ultra research boost packs in the store, different contents
First ones contents:
Second ones contents:
hallow mesa
Well, umm... Not too important but something for the lower end of the list:
When flying towards a hostile ship but recalling before it arrives (and you loose the battle), you somehow end up in the fight (probably synchronization issues) and your destroyed ship warps back home before it can be repaired. Couple of glitches happening until the ship is back home.
slow flax
Mission "Inversions" does not show the enemy to be defeated at the pointed to location.
It was there when I first sent my ship, but upon arrival, the target was gone. I've rebooted app to see if that would help.
jade iron
You know what support will say to try right?
slow flax
Wait 24 hours and we'll get back to you on that.
Only after killing my ship on a much more difficult mission objective did this one finally appear.
jade iron
Odd. And I was going to say try clearing localisation cache lol
tough delta
Officer warp speed bonus doesn't seem to always get applied. I sent my envoy and Northstar to the same place at the same time, but the "faster" ship took longer to arrive.
jade iron
The warp speed affecting officers are definitely broken.
zenith mural
When you gonna fix the notifications? When you put out a new version of the app I delete and reinstall it. Now and since a couple of updates ago I have no notifications on my iPhone X. The option is not listed in notifications view on the iPhone. It is switched on in the app.
dapper robin
I see still 10 item but have nothing inside and have refresh 2x
slow flax
Line segment from Unroth (32) to Nequencia (38) is not traversable.
still gorge
iOS users I am afraid to ask but: ever since the first iOS update, my app crashes 20 to 30 times a day. They roll out update two, LOL, not only does my app crash 20 to 30 times a day it now lags as if I am running this on the original iPhone via the edge network of the 2000’s, LOL so my question is. Did Scopley actually get this one right and fix the interface? Or is it business as usual at Scopley and still a hot mess? Each update the interface is getting worse ssssooooo I am wicked nervous, LOL
glacial plume
I am unable to do the law and order mission because it say I have not completed the antenna mission which I have completed.
glacial plume
gritty socket
After update of app on Android and the server, I now show I have items to collect when minimized. When i open the tab there is nothing there. It is really annoying having the UI say look at what you have and then there is nothing there.
slow flax
If you are managing a ship while it is traveling, and stay on that screen until is docks, the background appears as if though it is still traveling.
plush epoch
I've had cases where if I spin my screen around my station on the exterior, then at certain angles it'll look like the entire station is warping
slow flax
The "Dil-shot" bug seems to continue. That is, the shot that drains a base of it's last unprotected resources doesn't work. No damage, no log, no loot. Just extended animation and then ship is idle and empty.
It's a server issue because it affects all players attacking the affected base.
have to use ships with small cargo cap to get any rss that doesn't drain it.
Current case is on server 20 at [S:71466 X:439.7935 Y:394.7907]
slow flax
Battle log doesn't show applied percentage and still doesn't show if the roll was successful.
slow flax
The use of Domitia and Helvia screw with the ship travel timer and cause it to sit on 0 for a while, the length being longer for long travel distances. Also, it is not clear if cargo half full triggers either of these abilities, as they specifically say empty or full.
daring dirge
My bet is tomorrow, this node will be spinning -- ship is not stuck at least
sly iron
It never left, as far as I know...
pseudo halo
Spinning is now on a different node in Bellas. It used to be two nodes, those are fixed, but now it’s one, and on a different node.
sly iron
Just a little display glitch here. Galaxy Tab s3...
pseudo halo
Also, alliance members are saying they see yellow faction space. I don’t. I’m using an iOS.
sly iron
My favorite new glitch (because the above isn't new) is missing faces when attacking hostiles...
pseudo halo
Also, the vaults being switched to beginning level 14 in the game rather than 16? Game still says 16.
sly iron
Naboc, for example...
native oyster
@ivory vortex good evening!
A fellow player got an stuck ship. Can you tell me how to proceed?
?
smoky niche
Planet Zevis coordinates X-329 Y-607 is glitches and an Alliance is using to avoid base attacks. When you attack the base no Shields come up nor does it destroy you. you just land on top of the base get no resources. Then leave quick before they send a ship to destroy you
gaunt hedge
I want let you know that Dilithium and Tritainum doesn't keep up with output stated on the lvl. My level is twenty it's doesn't even make enough to repair a ship on a daily basis. Parsteel does why doesn't the other two keep up and produce amount of ore it's rated at producing a day
native oyster
@smoky niche thanks!
quasi depot
My ships won’t show in the main screen after this new update also it shows I have items to collect when there’s nothing there which has been going on for the last five or six updates
acoustic zephyr
Kind of a minor bug but aparently my entire alliance including me has raided fewer resources than just me. Not sure what kind of math is being used here.
sterile ember
I am flying around raiding a base and messing with another person trying to steal the raid. My ships keep on teleporting around the system and get killed. Has anyone else had this problem and is there a solution?
dapper star
at least on my server we have broken nodes again 😦
slow flax
I had just started repairs on ship A when I went to select ship C, which is mining. I wanted to LOCATE but instead I got this SPEED UP option. I was afraid that if I tapped it, I would recall my ship. I went to open a 10 minute reward chest and came back out, the expected options were restored.
mighty panther
lol
quartz patrol
Support doesn’t answer anything 🤦🏻♂️
dire smelt
@tough delta different ships seem to have different paths between warp points ... took my jelly and northstar to same spot, looked on gal map and saw jelly taking a different longer path.
@pseudo halo you have to wait til the tuesday patch or whenever its applied next week
native oyster
please fix the mayflower
sick sluice
Ok, what did you do to the refinery with the last patch? I went from getting 3-12 uncommons per double refine to 0. 4 consecutive 0. It feels like the old refinery is back from the dead.
Do you want ticked off players? Because this is how you get ticked off players...
quartz patrol
Refireny for the last 24 hours always 0/0/0 🤦🏻♂️☝🏻
native oyster
Hey there juste to report a small bug : on thé combat diary i've read that i had attacked my own vessel ans been defeated by myself. .. i asked my friends and they seem tout have the same .... Just for you to know. Next Time i'll take screenshots.
sour tide
Why I should see the lack of credit of the Federation? I'm a true Romulan. Correct this error. Thanks!
stable flower
@vivid bronze too many bugs to go into great detail.... And they never seam to listen anyway..
fringe anchor
So, planet Zevis in the Atrieg system is glitched. Bases around that planet cannot be attacked. It gives the alliance sitting there an unfair advantage. While these players attack and raid continously and get fat, not a single alliance can retaliate. You can select them for attack but the never happen.
sick sluice
If Scopely was clever, while they fix Altreig they would rename it "Organia" lol
native oyster
Stuck... again... second time within 3 days
quartz locust
<@&509691205798592532>
Been stuck in battle on a station for several hours. It's at zero seconds in battle. Please help.
@wise girder Looks like someone else reported the same problem too!
gilded herald
Why is level 35 planet Lixar have *2 crystal? No one using *2 can warp that far.
patent birch
when you changed to new update or event i lost 1400 credits can i have them back please
vestal dome
Every time I accelerate reparations in the last 5 minutes, I have this.
warm holly
native oyster
<@&509691205798592532> <@&509690795536941056> I think I found the problem with my ship.. why it always gets stuck on bases
My ship got released 10 min ago
And its stuck again
I think because i have Vemet (romulan patriot) as captain
dusk yoke
O.o
native oyster
Game cant handle it.. that i die but then again.. i respawn
But actually i dont respawn.. i get sucked on to the honeypot
dusk yoke
So, you dont get stuck if you dont have him as captain?
native oyster
As far so far: yes
dusk yoke
Or is it just the one ship having the issue and none of the rest
native oyster
Got stuck 3 times with my legionary, drydock b, 2 times vemet as captain and 1 time not. The one time not.. we were attacking a base with 15 ships
The 2 times i did get stuck with vemet.. I died
But then i didnt die again because of the capt maneauver
😂
Worst part of all... i just got my ship back for 10 minutes
And its stuck again
😂🙈🙈🙈🙈
dusk yoke
🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️ Oh noes. Lol you have the worst luck
native oyster
Its a joke 👎🏻
I dont mind testing it out again
With vemet on different ship
Maybe they will finally change the romulan officers.. way to underpowered