#👾-bug-reporting

1 messages · Page 327 of 1

twilit rampart
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@ivory vortex <@&509691205798592532> I'm lvl 19 and in the event store it list 10x 2* common & 10x 2* uncommon at the same cost. Is this in error because it seems a bit much to charge the same price for the same amounts. DM me if you need additional information to correct this issue.

twin yarrow
serene holly
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The game crashes every minute.

drifting grotto
molten stream
idle birch
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I’ve noticed Scotty doesn’t increase my warp range as captain, has anyone else noticed this!

dense torrent
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Base shield bug. I deployed 8 hour shield, left one ship home with a base defense crew, and both my miners mining before I logged off about an 30 min later my base is drained , how they got passed the bubble, also how is it a envoy with 46k was able to defeat my base witch is more powerful then showing . The base defences nor the one ship home was factored in lossed about 10 mill rss, need help on this please.

urban osprey
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@dense torrent Put in a support ticket with everything you just posted here. I've heard of people getting RSS refunded from bogus base attacks like that.

dense torrent
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I already did at 6am my time I'm on the east coast, waiting for a reply, this happened once before and they held Tru and reimbursed me.

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Bit this needs to get fixed for the better development of the game this is very frustrating. I make sure and stay vigilant to protect my rss expecially when I support this game moneyterally. I would love for this game to be glitch free the experience would be awesome

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Did some digging around found out that this is due to a glitch with the miners. If you deploy a shield and have miners out they take out the miners and simultaneously hit the base, one the miners are destroyed the shield drops for about 3 seconds. If they kill the base with the one hit the shield does not redeploy. Then they can empty your base. Please guys this needs to get looked into.

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@harsh bough

harsh bough
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Ouch. I hadn't heard that one. I'll ask if there's anything in that. Meanwhile persist with support 👍

twin yarrow
autumn socket
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Wow @twin yarrow never seen that cool wallpaper though

twin yarrow
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Well maybe

stuck star
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Base 5 min auto-bubble did not deploy while I was out hunting hostiles and I have evidence that my base had not been attacked for 2 days prior. Submitted a ticket. To add insult to injury, the game froze as I was trying to manually deploy a shield (iOS). Of course it's a bug but is there any way to hedge against this sort of thing? @ivory vortex sorry to tag you but this cost me 2mm par, 1mm trit and 100k dil.

sharp grail
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[S:1790049115] this system has 2 broken nodes again

autumn socket
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Can I report the UK government as a bug?

slow flax
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@sharp grail Please provide the server and coordinates of each node to complete your report.

keen rain
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@ivory vortex When will you fix invulnerability exploitation here!? Don’t tell me it is a rumor last time I reported. This is a fact and it must be fixed!

sharp grail
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Us server there are 2 broken 1 [S:1790049115 X:-64 Y:-596] 2 [S:1790049115 X:-64 Y:-596](these are approx coordinates as the nodes themselves are spinning and unable to get exact coordinates

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@keen rain is right there is no ability to attack anyone around that planet... I have tried myself

autumn socket
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@keen rain @sharp grail @ivory vortex this has been pointed out many times and each time has been said it is being looked into. Think all servers should get some compo for the fact some are able to exploit it and Rob others but can't be attacked themselves. I think 3 of each res tokens should be a minimum for the amount they have properly robbed by now as it was first reported 2 weeks ago

sullen scroll
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Found a bug where my ship shows warp distance of 33, when I go into the upgrade window and click details on the warp drive it says it should be 35. I’m limited to warp 33 for warp distance

stuck star
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iOS getting worse and worse. Please help!

keen rain
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@sharp grail yeah, tell me about it. My team and I also tried to attack anybody especially MissMurderer around that planet for putting us on their kill contract which shouldn’t be completely legitimate in the game. Last time I heard from MissMurderer is that she was recently banned. Nobody knows why; at least they claimed.

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But they are all invulnerable; like you said

bitter current
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@native oyster in the German he is recruit

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Look at level

autumn socket
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@keen rain it's been reported many times and every time the same reply it's being looked into

keen rain
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I’m surprised they haven’t fixed it up in awhile despite constant report of Zevis being a broken planet. @autumn socket I just don’t like exploiters

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Like hackers, they ruin gameplay

autumn socket
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@keen rain I agree

keen rain
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Not to change the subject. But I found a post-galaxywide node fix dead node here in Azha. :/ this one can still be used as a safe house against the gankers trying to farm our miners

blazing marlin
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Since updating my iPad Pro (2016) on iOS 12.2 the game is horribly slow, lagging or the screen is freezing. Anybody else experiencing this?

junior tangle
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Is thst working as intended, as for some you can view the shards and officer before purchase and for other you can not?

stuck star
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@blazing marlin yes, yes, and HELL yes. 😢

valid charm
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@blazing marlin : People are having problems on iOS across all the devices and OS version.

twilit grail
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@ivory vortex @onyx bear and the spinning nodes are back. I have a member reporting his base got hit he had shields up. What is going on. It was all working until this morning.

little belfry
stuck star
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YES @little belfry Happened to me this AM! All documented. No previous base hit for 2 days. Sent a ticket but no answer yet.

little belfry
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They took everything with just there envoys that's not possible didn't even have to take down my defense

stuck star
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Had you gotten hit recently?

little belfry
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Not indays

stuck star
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they need to get a handle on so many things.

orchid mulch
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Did the server just die?

steel mirage
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Cannot see rewards on this mission

remote arch
lapis kindle
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@steel mirage the option you chose for that mission doesnt give rewards

verbal prairie
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@mighty panther @ivory vortex. Instant repair costs are incorrect. Please see screenshots below . Where more Latium is deducted than indicated.

slow flax
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@native oyster Those two different ability values are due to level differences in the officer. The first is level 5 and the second is level 10.

lapis kindle
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@vestal dome press chat, say something to yourself then block yourself

slow flax
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@sharp grail "Us server" isn't specific enough. To locate your server, create an error screen, such as trying to repair two ships at the same time. Then look in the top right corner for some text like live-###-web.startrek where the ### will be unique depending on your server. This is what they need.

sharp grail
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Unfortunately it doesn’t give me exact server number

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15

lapis kindle
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@sharp grail you are on server 15

serene dune
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I have a huge issue with the Act of War event. A lvl 19 player only had to kill 137k in hostiles and I a lvl 24 player have to do 9mil for the same f'n award of 7200 tokens. What the hell is that all about?

slow flax
open jungle
slow flax
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Other people are showing the x5 for the quantity of blueprints on their NS, but mine is missing. Is this a bug or will I only get 1 blueprint for that same price that everybody else would get 5?

slow flax
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At least for a moment, the VIEW button popped up and I could see that I will still get x5 blue prints.

earnest laurel
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@Devs Bug: Several of my alliance members are discussing Jellyfish offers, but they’re not available to me. Cleared local cache, still not there. I had not bought Jellyfish offers before.

pliant reef
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Any suggestions?

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@mighty panther

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Wld u know what to do, shld I reinstal it

earnest laurel
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@pliant reef May want to mention OS and device with this type of issue. Try these steps first... Force Quit the app (iOS double-tap Home, swipe the app away and out of the list). Hard reboot your device (iOS, press and hold Home and Power until the screen eventually turns blank, and returns to an Apple logo). For iPhone X (86’d physical home button) or other devices, Google.

pliant reef
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I forced quit and cleared RAM it didn’t work

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Then I reinstalled the app and dat worked

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@earnest laurel Tks tho

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And next time I will keep in mind abt adding my device make and model

weak comet
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APAC server is buggered, can’t sign in, confirmed with multiple alliance members

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@ivory vortex please see above

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Gets to 76%

brisk night
dusk yoke
earnest laurel
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@Devs Bug: Some missing glyphs for basic keyboard input (iOS). Notably, since iOS 11, the default quote changed from ASCII ' and " to ‘’ and “” (curly quotation marks). One of the single quote and two of the double quote glyphs are not shown in STFC chat.

limber mason
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@pliant reef I was just experiencing the same thing, however it’s come back now. Seeing @dusk yoke post explains it.

glad kayak
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<@&509691205798592532> I need help getting my ship unstuck in the game. Please help I need my ship!

kind kelp
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@glad kayak my ship is stuck for more than 25 days. Good luck

glad kayak
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Had to try lol

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Last time it got fixed overnight

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I just need my ship

lapis kindle
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@kind kelp did you submit a ticket with screenshot of the ship and your user id? if so tag the moderators here so they can escalate it

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@glad kayak submit a ticket with screenshots of the ship and your user id if you havent already

kind kelp
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@lapis kindle yes, many tickets. Even one ticket they closed it saying open too Long but not solving it. Also told <@&509691205798592532>.

glad kayak
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I did submit

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They answered my ticket

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Asked for ss

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And I’ve been waiting since

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I’m unstuck! Thanks guys

lapis kindle
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yw

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if it happens again submit the screenshots before they ask for it, speeds the process up

winter elk
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I was raided with an activated shield and several hours left? wtf?

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Is it a cheat from that player that raided me? because my ally mates also so the activated shield?

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see*

earnest laurel
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@winter elk contact support in-game with screenshots

winter elk
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Is there also a possibility to report a player as a cheater/hacker ?

earnest laurel
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If that’s the case, I’m sure they’ll deal with it.

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@Devs Daily missions missing. Tried clearing local cache, no joy.

lapis kindle
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hard restarting the app usually fixes that lazarus

bitter current
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@winter elk is any known bug

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Iff you take any node after schild and any other targetet the same node,the System mean you attack him and your schild is done...without Information about this

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The devs know this Bug 4 month

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And dont work to clear this

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@mighty panther

fringe lion
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Still waiting for Rigel to get fixed.

winter elk
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@bitter current ok ... thx 😢

reef inlet
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"the wall of heroes" mission

stuck star
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I woke up to a full rss refund courtesy (I assume) of Scopely. So, that was less than 24 hours and complete satisfaction. I have to give credit where credit is due. This was related to the auto-bubble failing and the game freezing when I tried to manually activate. Thanks!

sand bough
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My second ship comes back to base but doesnt enter. IOS System. Account Zimmann.

viral leaf
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Hello

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No response

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28 hours

lime yacht
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This exploit seems to be becoming more and more common. It's happening on our server too. Isn't there any defence against it? Shields do not work.

pliant reef
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Yeah it’s a very common thing

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@viral leaf also note dat the autoshield only last for 5mins

rancid girder
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This is what I got from killing non faction level 28 hostile. I don’t think the survey parts are really right

viral leaf
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I do not have an autoshield log in logs or notification. this player is known for that

fringe lion
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Rigel still not fixed

drowsy rune
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WHOLE GAME IS A FUCKING BUG SCOPELY ARE BUGS I.E (WORMS)

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Get this game right soon or this will probs be your last game

subtle lagoon
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@everyone Schnauze voll von hohlen Phrasen: Damit das scopely mal vllt ernster angeht haben wir einen Beschluss gefasst. scopely bekommt gnadenfrist für längst gemeldete Bugs, die wie hier auch an den Support gemeldet wurden.
Folgendes muss gemacht werden:
Eingefrorene Schiffe müssen gefixt werden
Die Minen laufen nach wie vor nicht bzw geben nicht gewünschte G3 Materiallien sondern nach wie vor G2, trotz der Serverarbeiten (Updates kamen auch nicht, um den Fehler zu korrigieren)
Reperaturzeit der Schiffe wird nicht korrekt angezeigt
Verzögerte Angriffe auf NPCs obwohl Schiff angekommen ist
u.v.m.
Bevor jetzt wieder ein neues Content kommt, soll sich scopely erstmal den ernsthaften Problemen widmen.

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Daher 2 Wochen alles zu beheben oder es gehen nen haufen Spieler, eine Petition wird noch eingereicht

Mouth full of hollow phrases: So the scopely times quite serious, we have taken a decision. scopely gets grace period for long-reported bugs, which were reported here as well as to the support.
The following must be done:
Frozen ships must be fixed
The mines still do not run or do not give desired G3 material but still G2, despite the server work (updates did not come to fix the bug)
Repair time of ships is not displayed correctly
Delayed attacks on NPCs though ship has arrived
u.v.m.
Before now comes back to a new content, scopely should first address the serious problems.
Therefore, 2 weeks to fix everything or go heaps of players, a petition is still submitted

Subs are also allowed here 😉 pls feel free to mark 😉

drowsy rune
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Should do what Belgium have done and ban crates packs ect... in games as it is a bad form of gambling as there is no guarantee Trap people into having to spend to compete as u give paying player rare mats faction ships then restrict eveyone else

frail ocean
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There are planets that wont let anyone target the bases the have relocated there. Please fix.

hybrid basin
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I had two of my ships attacked and there was no reports or alerts

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And can we please get a wart stop button this is ridiculous

quick idol
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Agree, warts are not pleasant at all.

keen rain
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Has anybody noticed how slow the STC is getting? It is taking more time for me to open loot chests, battle logs, system, base scans; etc?

half magnet
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hello! i can access the game for the last couple of hours, is the server down?

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i cant access the game from my iphone for the last few hours, the upload stops at 30% what can i do?

polar rain
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overloading

native oyster
sly iron
somber talon
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He was /is over 2 mill in power one of his ships took out 3/4 of my base

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I dont mind fair hits but that is ridiculous he hit me multiple times and I got no notifications

low vapor
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Now we have visual glitches as well telling we getting rewards but they not really there?

next blaze
frozen raft
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still have a system where theres a hostile i cant do anything with its annoying been there for ever

mystic axle
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@ivory vortex the warp path between Babel and Wolf is messed up.

native oyster
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@ivory vortex can you help me with this misclick issue?.. clicked tos see an officers stats and it was bought..I'd rather not have that , there's gotta be a way to undo that

gusty stag
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So, how long before the Cheater Bot is destroyed? apart from needing downtime for the game.. which no one would worry about

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most of us simply don't understand why it's taking sssoooooooo loooooong?!?!?!?! ie: blocking Montgomery's bot accessing the game servers, via http calls, surely his can be tracked and blocked

native oyster
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There trying to monetize it

gusty stag
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Scopely are not... Montgomery Scott#7476 however has been since he started his maniacal plot

native oyster
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That's if they're capable, which don't seem to be the case..

tawny flicker
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they're more than likely 'capable' of doing so, the number of game servers may cause them problems, but they don't need this being the next major reason people stop playing... 😉

native oyster
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Oh ,no doubt.. they however need to do more to sooth the annoyances,short term..

gusty stag
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my time 'ingame' has dropped 95% for sure.. since the cheater bot surfaced like a cancer.. also means not online to buy anything

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lol

native oyster
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Daily I get to the point of why do I subject myself to being annoyed..yeah I'm getting there also

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Probably made by some disgruntled programmer,that could have fixed their issues

ancient kelp
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For those of us not so informed what does the bot do? Which server is it on?

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Or where can I read more on it ?

jagged elk
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@ancient kelp I won’t link to the server, but it is a Discord chat bot that allows one to exploit the rather loose programming interface between the game app and the servers. Alleged features include lookups for player station location, status of station shield, resources at station.

versed pond
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please for the love of all things Star Trek fix the damn lag and the iOS problem where i get booted from the game every 5 to 10 minutes

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I dont know if its the same bot or not but some players have a bot that auto repairs their base and ships when at home and being attacked almost impossible to crack them or do any kind of damage to them when they instantly repair even when they are offline.

native oyster
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Since when the event rankings worked like that?

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Neither of these guys were on rankings when I did 100 points, other is below and other above.

prisma reef
prisma reef
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They finally properly broke it 😂 😂

turbid path
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Or it is some hidden event of some sort. But I am not going to blow resources to test it :p

tight cypress
quick fern
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It is April 1st

dapper star
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@panic do we know when the atreig bug will be fixed, you have players sat there with a material advantage over everyone else as they cant be raided, either fix it or move the players off it and block the planet.

tight cypress
low compass
tight cypress
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fffc not have token

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its not bug use

quick fern
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Anyone click on a malfunction button? Anything happen?

thorn meadow
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Any idea what it is? It wanted 5k lat from me to make up 50million para for the purchase.

thorn meadow
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Hmm time to slay some hostiles

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I got that screen when my game loaded. @native oyster

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Hmm I hit ok wonder if that’s why I have the weird resource buy option.

native oyster
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It is my resources values didn't change

prisma reef
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April fools giveaway? If you click it you get more back. For 30m trit I got 37.5m back. 8m dilithium gave me 10m back

thorn meadow
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I tried the recruit one and got a rare Kirk card. Resets in 2hrs

hollow wadi
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not really worth 😂

native oyster
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Not anything I can afford,wtaf

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And the resource values,mine didn't change

bleak mason
native oyster
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My in game numbers never changed

prisma reef
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See the announcements

native oyster
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Did, supposed to have gotten 300+ k trit,and a bunch of par.. neither applied to my stacks

brazen zinc
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Game malfunction to report under recruiting

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Critical system error

native oyster
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Yeah..don't have the resources to get that..not 100 recruit tokens,says buy..and the other one..630 alliance tokens,I only have 550..

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Resources weren't allotted to account

brazen zinc
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I dont know whether that is an April Fools joke, but players are confused

lavish yarrow
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The stolen goods didnt give anything except latinum even though the preview screen showed a huge variety of items. Is this intended as a joke as it is gross misrepresentation. And i chose the 2x one. Pls refund me my alliance points

lapis kindle
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@brazen zinc its a garunteed epic officer shard

native oyster
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As usual, something I can't get,but really need for game growth

wanton ridge
lapis kindle
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@wanton ridge @brazen zinc its working as intended. Check announcements

loud ember
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Is this your April Fools joke? It’s not funny. 400 Latinum for 1 shard of Nero? Not nice!

native oyster
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So blow your blue tokens on crappy commons and leave the rest of us to our fun.

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If I had them,sure..

brittle trout
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Can someone release my ship that’s stuck in battle?

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I kinda need it before i get blown up lol

lapis kindle
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@brittle trout screen shot it and your user ID, submit a ticket to support they can get it unstuck

copper tendon
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Just realized I'm not getting a lot of my refined uncommon ore. I've been processing 15k worth or 2* ore for days and only the uncommon ore from the second batch shows up. The ore from the 1st batch disappears. I'm short around 100 uncommon ore just from this past week

native oyster
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*** Geez those guys are crazy enough to spend hours developing fake bugs when they are unable to cope with the real ones ***

quick idol
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There many be a problem @copper tendon but I can assure you, there is absolutely no way in hell you wouldve got 100 UC ore in a week doing x2. 10, maybe.

iron sandal
agile hound
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The exit button (upper left corner) in factions tab is completely screwed, can not exit except terminating the application! Os iPad Air iOS 12 latest patch....

languid coral
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please fix the damn memory leak on ios... had to restart every 6 mins the game

mortal scaffold
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Wow 6 minutes! That is amazing. More like every 2 for me

languid coral
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i fix more bugs in 3 days on work than this guys in 2 Months

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i know its related to their shitty HD option they activated on phones/ pads with mor ethan 2 gb ram

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but fuced up older ones

dense gust
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Is there a known issue with iOS and notifications? I have no ability to enable them on my iPhone, despite multiple reinstalls of the app and resetting the device settings via the settings app. However, on my iPad, I get notifications, and I see the option in settings app for the game.

unkempt solstice
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Is that real?

brittle trout
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@native oyster i believe it’s a problem with having Vemet as the captain and it attacks a station. Everyone can see it and it shows as in battle in my screen but it doesn’t recall.

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Tell me more about this shield exploit 😃

lapis kindle
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@unkempt solstice yes it's real. Check announcements, gives an epic shard

unkempt solstice
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Nice! @lapis kindle

brittle trout
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It only happens when i have Vemet as the captain and he attacks a station. No other time.

lapis kindle
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@brittle trout I encountered it with the station having barot as a defender too. His ability works then even if it doesn't work while mining lol

brittle trout
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I never tried that combo but i did have it with this one.

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Who do i talk to about that?

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I want 10,000 uncommon of ore, gas, and crystal if it comes to that

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Grade 3

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God knows i would get grade 2 with that statement lol

strange glade
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@ivory vortex the Mayflower really needs to be fixed. A 200k less powerful Kumari shouldn’t be able to achieve this result 😈.

sharp grail
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Server 15 recruit screen”critical system error” arrow for emphasis

thorn meadow
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@ivory vortex G2 crystal mines in the lvl35 Klingon system of Lixar. Also, there are only 4 mines in the system but they all work at least.

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Ah I missed that. Maybe they could add more mines then. 4? Crazy.

native oyster
languid coral
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na didnt work

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tryed it on kling space on our server

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depleted the 2*

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respawned 2*

twilit grail
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@ivory vortex mines spinning was fixed and started spinning again on Saturday I reported this to support and was told I was the only one seeing this. I wasn’t my whole alliance was reporting that.

thorn meadow
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How’s this for radical. Fix the mission requirements. Change the Donate dilithium by the millions to less than 1 million. Mining rates vs reward vs cost of the rss are way out of proportion.

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They missions are already controlled by level and accessibility to system which are limited by ship type. No need for 3-4 layers of restricting access as well as making them unable to complete due to resource scarcity.

vagrant cosmos
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The alert they just sent out said that spinning nodes had been fixed (and they were until this weekend when some started going down again)

bitter sinew
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This game is absolutely unplayable on iPad... think I will put down this crappy designed software

spiral obsidian
sharp grail
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Anyone know klingon?... don’t think this is working right(server 15)

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@spiral obsidian I already sent that same screen shot earlier... I think it’s just the “critical system error” recruiting service

lapis kindle
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it is, its part of the april fools day event

native oyster
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Ya know,as many days as it's been since the mining event,and not a uc crystal.. probably a few weeks before that..I'd say a bug or something like that

limpid marten
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Hmmmm. Bug reporting. Does saying the whole game is buggy count?

frigid onyx
slow flax
robust hare
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I hear this isn’t a bug but rather by design. Can you please explain how I just busted my ass and wallet to get the Legionary tiered up and it lost power. It has lost power since previous upgrade

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That’s tier 8. Yes. Tier 8

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It was better at tier 6

dull sky
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What is this?

slow flax
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@dull sky New event. Spent some rss, get more or less of what you spend. It's random. See notices about the April Fools event.

dull sky
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@slow flax ty

lapis kindle
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I've not seen anyone get less

quick idol
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They know the current build sucks balls on certain apple devices @bitter sinew . It’s defo being worked on

elder path
lapis kindle
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It is new. Gives 1 epic officer shard. Available until tomorrow. 2 hr cooldown @elder path

unkempt solstice
vagrant cosmos
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Before asking and posting repetitive screenshots people, read the announcements. All of this Klingon stuff and “glitches” are part of the April fools event. It runs until April 4. Read the announcement and it spells it out rather well. It’s not a mistake or error in the game.

slow flax
slow flax
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I've done some more troubleshooting and think I found a work around, but not the exact cause of this bug. Remember in the past I reported that I play on Bluestacks and when I increased the CPUs to the virtual device, I would get the colors distorted like this. Today, all settings were having the same issue. I cleared the cache, and the colors were mostly restored, but mines were off and the battle sounds were missing. I restarted and the yellow colors were back but battle sounds restored. I repeated this process several times with no difference in the results. Then I removed and installed the app again. Colors now look normal and battle sounds work again. I think the local content was either corrupted or somehow misread. Please pass to your tech support the simplest solution (possibly only a short term fix) is to reinstall the app.

On a positive note, I didn't have to run through the whole introduction training again. I suspected that before it was due to the Google account not being logged in when I reinstalled but this time it was.

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Of course, all my officers and missions still appear as new.

onyx vessel
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Why don’t you fix your sheild flaw where sheilds prematurely fail and better yet answer your help tickets when someone losses 20 mil in res because of it eithe that or start giving full refunds on everything a person has spent since day one since you obviously can’t fix your flaws you only make them worse

old saffron
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Anyone not get a loyalty chest?

dense gust
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What’s with the players not only using the zevis glitch for protection, but now also seemingly having cloak zones in the system they can fly into and avoid fights?

wraith shard
lapis kindle
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yes @wraith shard

wraith shard
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It mentioned a critical system error on the item on the far left

lapis kindle
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yep, read announcements

sick rivet
lapis kindle
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its not a bug

sick rivet
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It persists through a clean restart

#

Ugh. Intentional looking fake bugs as April fools?

lapis kindle
#

yes

#

read announcements

zenith saffron
#

I’m sure this has been brought up, but if you have the Romulan crew, Vemet, on your bridge and hit a base, your ship will become stuck. Some people say this only happens if he is the captain, but that’s not the case. My ship is currently stuck on a base and I’m waiting on the devs to fix the issue. It’s been 5 hours now. There is also an issue where you cannot put up a shield. You will get an error because the ship shows in battle with the base. Closing the game and opening it up again had resolved the issue of the shield, in case you run in to that. I’m hoping the devs will fix this for me soon.

lucid gale
valid charm
#

@slow flax : Waaat ? 1250 common g3 for 720 ?

#

or is it raw ?

sage relic
#

My base was attacked, I lost resources that I bought. The worst part is, I didn't even get a battle report

junior tangle
#

@valid charm nah, its common. pretty decent

unkempt solstice
barren vine
#

BUUUUUUUUUUUUUGS!!!!!!!! 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡

#

Error Critical!????

#

You game is ERROR CRITICAL!!!!!!!!!!!!!

#

SAPELY IS ERROR CRITICAL!!!!!!!!!!!!!!!!!!!!!!

#

IDIOT Game!!

lapis kindle
#

@barren vine thats an april fools event, it awards a rare shard and 25% more rss. read the announcements 😃

slow flax
#

Of course, this can't be a corrupted resource file, so there has to be something going on with the UI somewhere. I shouldn't have to reinstall the game after every other time I run it.

#

Galaxy view looks fine though, including the red, green and blue faction zones.

barren vine
#

Bugs and Bugs and Bugs and news Bugs !!!!!!!

dapper star
#

@slow flax are you using bluestacks I've seen that cause shader issues just like that before

slow flax
#

Yes. I don't really have to reinstall. But clearing the cache isn't enough. I have to clear the data too, which causes it to start up like it's the first time.

#

Then all my officers look like new and I have to view all 38 of them to update that. Then each mission too.

#

Only happens on my desktop though. Not my laptop.

real heath
#

<@&509691205798592532> <@&509690795536941056> Hey, sorry but I need to say now some things. What is actually happening? The app is dying every 1-2 minutes, your ingame support is to say it in kind words a nice conversation but really no help at all. Wasted ingame resources, because you said bugs were fixed where they weren’t, no compensation or help. People abusing the game with personal bots and ruining fun in the game as far as fun is actual possible. No reaction since weeks. Lost resources cause no 5 Minute shield popped and no notification, no help at all. And you really expect to keep payers this way?! Just disappointing atm :/

buoyant torrent
#

The game is having severe connection issues.

#

Loading takes a while and it disconnects soon

dapper star
#

@slow flax check your render settings see if they are the same I seam to remember it being an opengl issue and switching to directx helped

slow flax
#

Nope. That didn't fix it.

dapper star
#

n/p sorry worth a try I just remember people having similar issues with bluestacks

slow flax
#

Trying different resolution sizes too.

#

It's weird that it will run clean the first time and then messed up after that.

#

I switched back to OpenGL and checked the box to use "advanced graphics engine mode (Beta)" and it seems to work each time now.

#

So this maintenance being pushed on the 4th, I can assume will reapply the node fix used last time but doesn't yet address what is causing them to break in the first place, correct? Can we expect any app updates too?

#

And more importantly, will it fix the impenetrable planet bug?

lapis kindle
#

most likely will do the node fix since its supposed to permanently fix them. I hope the untouchable stations gets fixed in the next round

uneven pewter
#

Oh devs, my refinery has been downgraded instead of upgraded

#

And I have been awaiting your glorious Customer Service to action for over 2 days

versed narwhal
#

how does one kill 15 level 32 kriosian rebels in nelvana when there aren't any kriosian rebels in nelvana...only rom faction ships

peak lagoon
#

Asia and Pacific servers - April 2nd @ 14:00 BST / 06:00 PST - Downtime roughly 3.5 hours what time in GMT?

versed narwhal
#

BST is GMT

#

the clocks went forward one hour in UK on sunday

peak lagoon
#

In UTC? ))

#

My time now 17:22

versed narwhal
#

im in UK (BST/GMT and its 12:22

peak lagoon
#

After how many server shut down?

versed narwhal
#

you are 5 hours ahead so it will be 19:00 for yourself the downtime starts

peak lagoon
#

Thanks alot mate)

dense rune
#

@ivory vortex sorry to disturb you but is there possibly any info on when or if the base and relocating bugs will be fixed? That is really one of my main issues.

lilac yoke
#

@slow flax I have that happen in Bluestacks every few loads. I just exit the game, not BlueStacks and let it settle for 5-10 mins. Then go back in. This isn't a game bug, it is BlueStacks. You do not need to uninstall or reload.

stray charm
#

Further to the recent message about scotty’s workshop, we’ve noticed evidence of this hack going on. What’s the best way to report this?

native oyster
rocky silo
#

@native oyster Gave me a rare duty officer piece, up to you if worth it however.

lilac yoke
#

@native oyster Not a real "error" it is part of April Fool's. Give you 1 shard of a rare officer. I got 1 Epic Kirk, so now I have a total of 1 Epic Kirk. 😃

proud bronze
#

I keep waiting for them to change this incredibly wrong and misleading title to “Rewards per batch”

still gorge
#

@real heath support is no help wait so ever, I have asked multiple times for credit or compensation due to Scopley "fixing or updating the app" only to have it toggle and lag like crazy, crash at least 20 times a day, send my ship to hunt hostiles, get caught in warp or the game crashes, reboot only to have it destroyed, ask support for assist to recoup my lost RSS only to get "we are aware of the issue and are working on it please be patent with us". Love this reply "We cannot issue any type of compensation until the issue has been corrected." Asked for a refund of packs as I cannot play the game and was told “packs are considered consumable and cannot be returned or refunded once issued and/or used” LOL in other words, thanks for spending over $500.00 on a game you can no longer effectively play but we will not give you any money back.........This company is a total joke.......Scopley (we)seize the money, your money(and run)……..

quasi ferry
#

Love how I dont "have enough" ressource when clearly I do

hollow wadi
#

Harrison does not work vs defense platforms

native oyster
#

What about docked ships?

hollow wadi
#

works

true prairie
#

@quasi ferry it costs more than advertsied, apparently will be fixed in the up coming update, collect some more dil from the genertors

quasi ferry
#

Yeah I noticed

marsh forge
#

The Atreig planet Zexis, which has all the TNP is the glitch planet. None of them can be attacked .

vivid horizon
#

There are more and more base bugs occurring every day. Soon half the players will be unable to port anywhere and attack another player anyway.

trail roost
#

Enterprise repair times gone from 9h53m to 13h37m since maintenance

native oyster
#

@quasi ferry - all their verification and times listed when you click the button are pre-science math... I've noticed that and I've also noticed that the level of your dry dock does not seem to be appropriately calculated either.

slow flax
#

lvl 19 drydock, repair speed bonus 16%
lvl 20 drydock, repair speed bonus 25%
Station / Repair Diagnostics lvl 5, Bonus 50%
16% + 50% = 66%
25% + 50% = 75% (9% greater, 9/66= .1363)

ECS Fortunate repair time estimate drydock A (lvl 20): 195s
When repair started, time moved to 108s (44.6% faster than est.)
ECS Fortunate repair time estimate drydock C (lvl 19): 206s
When repair started, time moved to 112s (45.6% faster than est.)

Drydock A est. is 5.3% faster than Drydock B est.
Drydock A actual is 3.6% faster than Drydock B actual.
5.3% + 3.6% = 8.9% which is close to the 9% mentioned above.

Conclusion: Without knowing the base line repair speed of a maxed out ECS Fortunate on a level 1 dry dock with no additional research, it is difficult to determine what the actual repair speed increase is. However, it is very clear that the estimates and actual applied time do not differ by any combination of these bonuses and there are some other factors being calculated into this time. These calculations may need to be reviewed. Also, it needs to be made clear weather the research repair speed bonus should be in addition to the drydock level bonus, or as a factor of that. For instance, should the level 19 drydock have a combined bonus of 66% or a multiplied bonus of 24% (50% of 16% = 8%, added to the 16%).

The average player will see that there is definitely some increase between drydock levels, but the est and actual times being different can most certainly be perceived as a bug.

lapis kindle
#

@slow flax can you do a similar test with a combat ship? survey ships feel like they have a built in reduction that isnt shown anywhere, since my envoy caps out at 15-16 mins regardless of teir, whereas most combat ships go up quite a bit as you bolt on more bits

slow flax
#

Combat ships only make it more confusing because of the additional research that applies to each class. It is best to test with as little research as possible first to iron out what is common with all ships.

lapis kindle
#

yes but you might get a more expected result after factoring all that in

slow flax
#

How can you have an expected result if you can't find accurate results without the combat ship research bonuses? You need to even out the playing field to only that which applies to all classes of ships equally. You are welcome to do your own tests at your levels, but do consider that each war ship class has an additional research to factor in.

#

To simplify what I am talking about, when weight 3 large eggs against 4 medium eggs, you want to be sure the container you weight them in is the same container, or you'll have additional variables to deal with.

lapis kindle
#

You use a fixed level of the repair research (yours)

#

The only thing changing is still drydock level

#

I'm suggesting this because my survey ship repair times don't change with drydock level, but the combat ship ones do

slow flax
#

This experiment was to compare differences between drydock bonuses, so the research applied had to be the same for each one.

lapis kindle
#

There's something different about survey ships

#

Yes. You use the same ship in each drydock so the same research applies

slow flax
#

My survey ships did change between drydock levels.

lapis kindle
#

I'll see if I can help get some data tonight

#

If you want

slow flax
#

You could use the same warship between each drydock and you should see similar differences, as long as you apply the same ship. I used an ECS because the repair cost was cheap. I could use the Orion I suppose.

#

The scientific method requires that a test can be repeated by different people under the same factors and they should get the same result.

#

I don't see any need to do more testing though as it is already apparent that there are inconsistent formulas being used between the estimate and actual repair speeds. That is the whole point of this bug report.

#

Ideally, I would rather look at the code used to do each and find the flaw in that.

#

The fact that they are not using the same method for both is a logical error on there part.

#

It's almost as bad as a travel time estimate of 3m 40s and an actual travel time of 3m 46s (given the warp charging time for instance) or something completely different.

#

We write methods so we can reuse them, calling them by name, and not have two change the formula in two different places if we're going to change any code at all. This looks like they applied a formula in one place, and a different formula in another.

tiny sleet
#

Will the warp bug that traps your ship in warp and allows hostile to kill you before you can reboot game be fixed with next patch? Official announcement does not say

sage edge
#

Hi. Why not arise auto shields for 5 minutes? Is this a bug or "by design" now?

native oyster
#

Again, many days running,no uc crystal..has to be fixed

sage edge
#

@lapis kindle Please tell me how some attack, but the base shield is not set? Do they use an exploit or is it a glitch of the game?

sand bough
#

I was just Attacked while shielded. The User was xXVidxX. My Account is Zimmann how is this raiding possible.

sage edge
#

@lapis kindle If Barot is a defender of base (captain or on the bridge?) shield will not work or the attacking ship will hang at the station as if Vemet is the commander of the attacking ship?

#

@sand bough Maybe this is just shield exploit which is already known and not yet fixed 😡

sand bough
#

@ivory vortex I saw exactly what and how I lost rss which I pay for some times but in the last week I have lost much but just now learned how to Report it.

#

@ivory vortex I was shielded and xXVidxX luv 27 raided a shielded base. I am öV 25 and can’t do that

lapis kindle
#

@sage edge the attacking ship can hang at the station as if vemet is the commander of the attacking ship

honest rapids
#

My base was just attacked and I did not get a 5 minute shield. Any reason why that happened?

cinder viper
#

Is there a reason or a fix for being unable to warp to a system that should be reachable? I have a mission that needs me to go to Noakyn and I have the warp ability but I keep getting an "invalid warp path" error.

lucid gale
pseudo halo
#

In the nelve sys

#

Spinning nodes need to be fixed

#

@mighty panther @native oyster @harsh bough @noble moss see above

native oyster
#

Yep, don't quote me, but I believe that is in the next maintenance

lapis kindle
#

thats what the announcement said anyway

tight sapphire
#

Any idea when the kvort will be fixed? Tired of it only attacking every other round...

delicate cloud
#

I have +95k rom and fed reputation but in the event store I see kling and rom officers. Is this by design?

#

Also, why can’t I get the faction ship bps at 24?!

quasi depot
#

This has been occurring with my game since the update before this most recent one

mortal scaffold
#

@tight sapphire could always quit and do the rest of the server a favor 😂

tight sapphire
#

Lol nah. Sorry

mortal scaffold
#

It was worth a shot 😆

open ledge
#

Bugged bases locking ships down again. Msg sent to support. They didn’t fix it. Only recalled my ship. How about fixing the damn problem.

vapid thistle
#

Daily resource chests in resource section. Is this broken? Your FAQ say I am supposed to get daily, however I won’t get another for 2 months.

lapis kindle
#

are you out of tokens @vapid thistle ?

#

because the 2 month timer is its duration, not its cooldown

versed narwhal
#

@native oyster i should of assumed that kinda sloppiness from them to be honest

#

thanks for the info 😃

vapid thistle
#

According to their fact page I should get 1 token for everyday for logging in.

#

Which I haven’t.

#

FAQ

onyx storm
#

Is the event Ship Exp modified? I have Hadley on my Northstar and should be adding 40% exp. But the exp gained is identical to my battleship without any officer with an EXP boost.

onyx storm
#

Question wasn't clear. I meant did they fiddle with it to stop those bonuses during the event. But it seems to be a bug. Because talaan (sp?) Isn't giving the exp boost either

lapis kindle
#

no, they just dont work

onyx storm
#

I submitted. Screenshots galore.

astral gale
#

@ivory vortex @native oyster Not sure if this has been reported or not or whether it is every server or just the founding server (after the maintenance update), but the system Parka [S:1918573545] in Romulan space is broken. If you try and view the system the game immediately crashes.

austere trail
#

2 of my ships are stuck in battle with a base. I've restarted and localized the app. Fix this crap!

#

Helloooo

native oyster
#

@astral gale it must be a local problem for you. Parka is working fine in our server

vale nest
#

@ivory vortex @onyx bear @dusk yoke @mighty panther Do we have ANY idea when the bug of not being able to relocate your base is going to be fixed? It's been going on for me since March 7.

astral gale
#

Must be after the maintenance last night (local time)

vale nest
#

@astral gale, I'm sure it's not a bug, it's a feature...

astral gale
#

Lol

mystic axle
#
  1. Repair costs doubled on rare ships.
  2. Get error 200 on almost half the star systems.
  3. About a quarter of the g3 mines in fed space have disappeared.
  4. Game keeps crashing.
  5. Warp times have become unreliable again.
  6. More than half the systems no longer have hostiles. Eg. Nelvana 32 (left hand side of romulan space).
    @ivory vortex @onyx bear since last night's update (Asia Pacific)
vale nest
#

@noble moss Do we have ANY idea when the bug of not being able to relocate your base is going to be fixed? It's been going on for me since March 7.

timid horizon
#

Guys, you just have to fix the chat rooms, they are bugged beyond belief. Private chats disappear after a few hours, never to be seen again, so impossible to go back and find important information. Same with the main chatrooms, messages are gone after a few hours, so people miss important information.
Also the 500 character limit is frustratingly small, for pity's sake increase it!
Give us some way to archive important messages.
Allow photos, and files to be posted.
Allow group pm's to be sent to the alliance.
I could go on, but you seem to be struggling in all areas of the game, so I'll leave it there for now.

noble moss
#

@vale nest - I assume you've already reported it? (I probably would have multiple times.) But need to confirm before asking.

vale nest
#

I've reported it almost every day for the past 26 days...

noble moss
#

PM me your player ID please and reiterate the issue in your message.

arctic quest
#

although in the last patch implemented, there are still no Klingon Traders in H´Atoria (30)

wooden orchid
#

This game keeps crashing on iOS iPad.
Each update is useless if your game keeps crashing.

#

This game gets worst with each update.
It’s like a titanic movie. Slowly sinking you see the iceberg and a slow crash and sink.

junior tangle
#

+xp officers don´t work, on NS atleast. please fix them lol

peak lagoon
#

When will fix problems in IOS???

#

On the day, 30-40 times out of the game, freezes and slows down.

placid oasis
#

I am still getting attacked despite the peace shield being

#

struck...something has to be done to prevent even the highest level ships from hitting both the ships in docking bats as well as station. I have freezing out and disconnected. the orange wifi error flag pops up and occasionally disables wifi on the phone.

random moth
#

Why can't I sign in to the game? Gets to 25% and just stops my base is probably empty by now.

dawn lion
#

Keep getting this error, trying to view systems.

tranquil bronze
#

Does anyone know if the officer ability of Arix is working? It doesn't activate in battlereport when the hull is < 70%.

mighty panther
#

server 190 ?

#

how fast is this growing....

inner knoll
#

Where can I report bases impossible to attack? I attack them but my ship doesn't make damage nor does it loot anything. It just parks on enemy ship...

mighty panther
#

zevis ?

#

the glitch planets like zevis are known and will be dealth with

#

@dawn lion if your server has had maintenance, then you might be affected by a bug

sage edge
#

How are things on the Asian and Pacific servers? There is information? How much longer to wait for Europe?

native oyster
#
  1. Repair costs and times increased
  2. Get error 200 trying to view systems
  3. System view centres after selecting to attack a hostile
  4. Increased crashes
  5. Warp times have become unreliable again.
  6. Hostiles don't appear in systems until your ship arrives
#

Again,many days, refinery cycles and no uncommon crystal ore..wtaf

sly night
#

in announcement says we can get a free shield for maintenance in gift section but I got nothing, is it normal?

#

Also I believe I have a bug in repair time for all the interceptors, can you please tell me where can I open a ticket? thanks

lament yew
#

Warp times with my NS and Horizon are always crap and starting to get on my nerves

languid coral
#

Maintenance has been suspended due to insufficient funds, if you could make your way to the shop and make a purchase we can be begin your maintenance immediately, and we mean so fast you can’t shield

tawny berry
#

Does anyone know how to file a complaint on how their ticket is being handled?

#

This guy attacked me. The report says the opposite. My shield dropped and and he zeroed me. They aren't even looking into it.

#

I've gone through 12 different people

native oyster
#

@tawny berry please pm me your user id

gusty bay
#

Push notifications not coming through in iOS and the 5 minute emergency shield is not activating either. Docked ship left undamaged after being raided. Ticket submitted and awaiting on reply. Seems to be a known issue for many. Is this being addressed?

tawny berry
#

@native oyster Zephia

rancid pier
#

In this system you can not attack players. in an attack you regularly lose your own shield, but the attacking ship fly only to the enemy base and then stops without attack. the players staying there know that, so active bug using. Is not fair. the support is probably a bit over-questioned, since so far no suitable answer has come. that's why the way over discord. maybe still knows who the problem.

astral quartz
#

@native oyster 6) hostiles don't appear in systems full stop. It's nuts

native oyster
#

@astral quartz i did a grand tour of lv38+ systems in klingon space to do my daily combat and apart from the 4-5mil NPC's that were hunting me, i could only find one to kill, and that didn't even spawn a replacement

astral quartz
#

The daily grind is... warping from system to system hoping for a spawn

native oyster
#

@rancid pier known issue hopefully resolved in the next (not current) round of maintenance

#

hi @native oyster 👋

native oyster
#

@native oyster read up , isn't that happened to u when u lost shield??

oblique rampart
#

Hey, doy you know if T’laan ability works? It seems that doesnt increase the ship xp

paper trellis
junior tangle
#

That is not a bug, research and buildings give additional power to ships in station

native oyster
#

@native oyster yes Valk exactly that mining ship got attacked while My base was shielded, still had 2 an a bit days to run, shield dropped and I got raided, when I complained got asked for screenshots, but who gets a screenshot of their base with shields up?

junior tangle
#

Oh that is low for support. Tell them to do their jobs and check logs

native oyster
#

Thank you stoila

quartz patrol
#

When u leave base ship always lose 5-10k of power

gentle wind
#

I don’t know if it’s a bug or if there’s some if/then condition for it, but the Instant repair option seems to appear inconsistently which has caused me to unintentionally spend small amounts of latinum numerous times. IMO it either needs to always be there, or never be there.

obsidian lake
#

nice rss for a lvl 17, too bad you're on another server or i would had raided you :p

gusty moss
#

too bad I couldn't raid you even if i wanted to

echo chasm
#

Allegedly, a number of IOS/Apple players have been reimbursed and facebook is FULL of complaints from very irate players? hi ho

native oyster
#

[S:1490914183 X:260.1816 Y:573.1925]

#

Dead mining node

heavy pilot
#

Best fools day joke: scopely will fix the bugs.

stuck star
#

Latest announcement makes no mention of the terrible iOS bug. A patch is desperately needed.

native oyster
#

My miner stopped his progress of tier up. It was already a view hours in and now I have to start over again. Just to notify you guys 🖖🏼

lucid gale
#

lol y'all are the only programmers I know that cause more problems with a patch while still making the original problems the patch was supposed to fix worse. hahaha It's insane! @onyx bear

How is it you never see these bugs before you deliver an update? Seriously!?! Either hire a testing department with your '400 million projected revenue', or fire the one you got!

sacred mango
tepid flame
#

Scopley - “Test server?, what’s a test server?”

crude tinsel
#

Fix terrible iOS iPad problems! 👿

wet patrol
#

So my iso game gets choppy like 5 frames a second choppy. That's new

slim rain
#

Here is a huge bug.... You need a stardate on when a hostile is killed or a pvp is killed. Alliances post picks when they were attacked. And I have seen the same attacked posted again days later and caught the individual lying, but still no date. There has to be a clock in this game to weed out liars.

vivid horizon
#

So after a fairly brief chat with others in game, it seems over 100 players have bases which cannot be ported and each of the bases are unable to be attacked.

This number is likely to be higher and seems to be increasing, due to some sort of server and/game error. Something desperately needs to be done about this.

slim rain
#

Btw above @ivory vortex

vital folio
#

i had assumed my server knew but apparently the "public" just figured out the bugged planet/system, to confirm is it Atreig?

#

the planet/system in which you cannot attack the bases there? plz pm me so I can confirm the name.

lapis kindle
#

Yea the bugged planet is zevis in aetrig. It's posted here daily

sudden lion
#

@ivory vortex so again i dont get my 50% research bonus on repair 95% of the time my NorthStar takes 35 minutes to repair but there is a glitch that makes it take 1 hour....... I want to buy prime repair speed for 100$ but why if its only 95% of the time

tribal badger
dusk yoke
#

@tribal badger you could of been in game moderated. Ticket it please.

tribal badger
#

How do I do that?

#

@dusk yoke

#

Btw ty for Hivemind :)

dusk yoke
#

Top left, profile, settings, and contact us.

#

😊😊

#

In game btw not discord.. obvs lol

tribal badger
#

I don't see it anywhere

#

@dusk yoke

dusk yoke
#

Help

regal rapids
#

Click the Help/FAQ button, select a problem, then say "No" when they ask if it fixed your problem.

dusk yoke
#

Then contact us.

tribal badger
#

Ah okay

dusk yoke
#

😊😊

#

Zoe had ya.

regal rapids
#

A ticket will be produced then where you can upload screenshots and describe your issue briefly.

#

Hiya Nebt!

dusk yoke
#

Hi hi Zoe! 😊😊

tribal badger
#

Thanks everyone :)

native oyster
#

[S:1133522720 X:-577 Y:408] this node has no one on it, but when you go to mine it gives you the attack warning, but there is no battle and no g3 gas mined.

dusk yoke
#

@native oyster will check that out

nocturne minnow
#

I have a leader that is at the MAX level, why does the system keep trying to allocate shards to him? Should it not know I’m MAX and have it pick another leader? Instead I lose the shard. 😡

naive heath
vital folio
#

report and request rss replaced

#

you know for certain you didnt have a shield up?

naive heath
#

Well, the attacks were two minutes apart.

#

5 minute auto shield should have gone up after the first hit

vital folio
#

before the initial attack, are you certain you werent shielded? by your own hand? thatbis a different issue and an exploit

naive heath
#

The last shield I had up was by my own hand.

#

My station has not been attacked in several days

#

Do I go to the website to report it?

#

@vital folio

scarlet idol
#

I just lost $28.8k in the event store due to purchases that failed to go through [CONFIRM it made me select] I thought the Klingon bugs were supposed to be over, what a stupid theme for an event in the buggiest game...

native oyster
#

Somebody needs to call terminex to kill all these bugs pOS game

uncut knoll
native oyster
#

@uncut knoll don’t be so hard on yourself

uncut knoll
#

Most of my battles pvp and pve keep showing up like this

languid coral
#

This shield bug abusing, where people attack miner to break ur shield gets a
Out of hand

vital folio
#

how does attacking a miner break a shield?

proud barn
#

@ivory vortex Just a thought, how about making the USA servers the guinea pigs for updates. It seems that the APAC server always gets the update, finds and reports all the bugs, then lives with those bugs for a week or so while you guys correct them and update everyone else!!! At least give each of us APAC SYSTEM TESTERS a free loyalty bonus pack with, say, 10,000 Latinum? Our time is worth money, even if it is just play money like Latinum.

vocal osprey
#

All my pve this morning for the x3 bonus daily event didn’t give me a single point!!! Wasted a whole ship health for nothing. Please help

#

Hmm seems to be trickling through now. Slowly getting points some minutes after the ship is home and getting repaired

native oyster
#

thanks for messing u p my dailies... finished build of lvl 20 defense tech.. no points... mined 3600 3* gas no reward.... opened daily chest .. no reward... so how am I going to reach max of 195 today??

#

and as far as i can read previous comments I am not the only one even restart of game did nothing

vocal osprey
#

Maybe servers are lagging but client doing what it’s doing anyway

native oyster
#

Dailes are totally fckd up.

clear reef
#

Premi giornalieri non arrivano

scarlet idol
#

IF CEN REPORTS +45% DODGE, SHIELD, ARMOR, HULL AGAINST HISTILES THEN WHY DOES SHE PERFORM THE SAME OR LESS THAN A PVP CREW?

scarlet idol
#

Yes, of course 20 points plus 20 points = 0 points in the dailies... I should have realized just because it was always 40 in the game did not mean it would continue

frosty axle
#

@ivory vortex dailies are extremely lagging today it took 10 minutes to update them and after I collected, progress did not update.

junior tangle
#

it will update, servers under heavy load from all this killing. give it some time

frozen brook
#

I was attacked last night but did not receive a report. Who should I contact for this?

quick idol
#

Level 35 Klingon kill quests giving negative Klingon rep. This is not a visual bug, cleared cache etc. Please fix @ivory vortex @native oyster

real vector
#

I have gotten invalid warp paths with Scotty as my Captain with the Jellyfish ship. Together the warp range is 28, but when I try to get to systems with a warp requirement of 27 or 28 it does not work. I think the invalid path error happens because the coding does not account for the pilot recognition bonus of 70% to the captains abilities (in this case Scotty, witb a warp theory of 4, 70% of which is 2.8 which is rounded to 3).

#

Warp theory, however is the Scotty's officer ability, not his captain manuever which is Sturdy Ship

native oyster
#

Was attacked last night by a lvl 28 while still lvl 20 thought that was not possible

vivid bronze
#

@native oyster lvl20 can hit/be hit by 16-29

sudden scarab
#

Hey, hopefully an easier bug fix, but lately my station has been appearing purple (like an ally) and I can’t select my station to enter it.

#

Also would like to petition to change the “exterior” button with “interior”. It’s far more useful to go directly into the station.

native oyster
#

@sudden scarab
VitaminTHC03/16/2019
Temporary fix if your base is NOT green and you cannot access Settings in your Player Profile:

  • Click on chat in your profle page
  • Click on your name in the top and select 'Block'
  • Confirm that you want to block yourself, an error will pop up, confirm it
sudden scarab
#

Nice! Thanks

#

It worked 😃

cinder axle
#

Please fix the game crashing and freezing in next patch. Has been a terrible gaming experience since last maintenance and update.

frozen brook
#

@native oyster I got attacked last night, but never received a report of this. How to resolve this?

native oyster
#

@frozen brook if you contact support they can read the server logs to tell you the details of the attack

frozen brook
#

Thanks

dire smelt
#

@scarlet idol chens manouver was nerfed/changed months ago? it doesnt do what it says, instead it increases officer defence by that given amount ... if youre already capped in your ship defence it doesnt apply (that is unless scoopley did a blizzard and amended the tooltip in hopes noone would find out).

sudden scarab
#

Eh bad news on the purple station issue. The “block chat” fix is very temporary. It’s still faster to press Exterior and then Interior from there. But still, going straight to Interior would be awesome!

crystal plume
#

Anyone else get the not enough resources error when you try to repair your ship? I have enough resources and now my ship is stuck. Sent message to support and hoping they can fix this one

obsidian lake
#

happend the same to me two days ago

#

made a ticket got the rss back

#

oh that was an old message 😃 ignore what i said above

keen hollow
#

@ivory vortex what, if anything, is being done about event bosses reaching a spawn point and disappearing instead of changing direction. As it takes multiple attacks to wear one down, its results in a substantial loss in respect to repair costs. Just from two that have vanished on me I’ve calculated 1.3 million tritanium, 200k dilithium, 480 latinum and 7hrs of speed ups. A complete waste when the boss vanishes before it can be destroyed and the points added to leaderboard.

past fjord
quick idol
#

Just for info I had an ipad mini4 and it crahsed all the time, every 10 mins, got a new ipad mini three days ago, played 24/7 and no issues at all.

Agree devs need to support legacy stuff (N -1) but the game is perfect with newer hardware, mini 5 at least

native oyster
#

Runs like crap on an iPhone 8. I realize that is so last year but it isn't that far behind the newer iPotatoes.

quick idol
#

Seems the new a12 chips are what it likes most

native oyster
#

Yeah, it wants very new gen devices. Though I have heard reports of iPad Pros not functioning well either.

native oyster
#

That's retarded. People don't buy a new device every year. Most plans support a 2 year upgrade cycle.

#

They effectively don't support phones that, up until 5 months ago, were the latest and greatest available.

quick idol
#

Its definitely a problem and afaik they are working on it. My point was that it works fine with an ipad mini 5 if that helps anyone

native oyster
#

I wish they didn't make these phones waterproof. That used to be an easy way to get a phone upgrade where I work... 😆

vivid bronze
#

Maybe an more Apple-specific problème @native oyster @quick idol . The game is running fine, with zero crashes, on a Galaxy Pad 2 and an Honor 6x - not realy cutting-edge devices.

quick idol
#

Yeah, certainly sounds like it

native oyster
#

It is an iOS problem. They released an update a couple weeks back that really screwed things up. They've acknowledged the problem and are working on a fix but who knows if/when that will ever materialize. They should have rolled back their changes until they figured out what they screwed up and how to fix it.

#

As it stands, I have to restart the app every 10 minutes or so, depending on how much moving around I do in the app. It's annoying but at this point all I do is mine and check timers anyways so it's manageable.

native oyster
#

What chests are you opening that are giving you faction credits?!

pure orchid
#

It's from my whales on team purchasing items.

native oyster
#

Ahh.

pure orchid
#

Dont know what they're buying

native oyster
#

@quick idol Thanks for sharing that info. Most of people guess the severe game issue under IOS is memory related. Ipad mini 5 have 3 Gb RAM, Pro 2 series have 4 Gb RAM, everything else have from 1 (up to iPad air 1) to 2 Gb (iPad pro 1st gen, iPad mini 4, iPad air 2) RAM. I personally use iPad air 1 and 2, iPad mini 3 and iPhone 6+, all those units being crashing, lagging (display refreshes around 1 ips) or freezing (black screen after clearing the previous frame and before displaying the new one) after 10-15 min of game. This is not exactly a bug (same causes producing the same effects) but probably some kind of bad IOS memory management on low memory units. That problem was barely annoying (some crashes) before the new IOS graphics handling introduced on mid-February then it becomes a major issue unresolved since.

lone thistle
#

See my comment on potential bug

vivid horizon
#

@ivory vortex @onyx bear

Discovered another batch of bases which cannot be attacked and their owners claim they are unable to port them either. This 'bug' is fast becoming an epidemic

sharp grail
#

[S:849541812 X:81 Y:565] another broken node(this one isn’t doing the spin of death just wont allow farming(server 15)

lapis kindle
#

@lone thistle who was your third officer?

short tapir
#

Having difficulty making in-game problem ticket. On the profile screen, where some have a "settings" button, i only havve a "chat" button. Also, not getting ranked on leaderboards

noble moss
#

@short tapir - I get the chat with yourself button sometimes too. Try rebooting the app and then seeing if you can get to settings. That usually works.

short tapir
#

Thar worked. Thanks

tribal badger
#

.< I put up an 8hr shield at 8 am and I just got cleaned out

#

Wtf the shield should have still been up

slow flax
#

The Grade 3 mining boost given by the North Star is not reflected in the rate per hour indicator when you view such a mine while the NS is selected. At present, my NS has 550% mining boost right out of the station, and this can be seen comparing my 100% mining boost of the Jelly when looking at a 2G node. When the Jelly and NS are each selected to look at this 3G node, the Jelly shows 300/hr and the NS shows 1650/hr, which is still 5.5 times the Jelly rate so no additional boost can be seen in this display and I can't estimate the actual time it will take to mine any specific amount of material.

high citrus
#

I've found that opening 10min chests is sometimes stalling the game requiring a restart

ember stone
#

One BUG that is there since i started playing: i play on android. every x minutes i have to restart the game to get alliance help requests icon visible. if i don't restart they stop coming.

#

and its also a bit retarded because i talk to people in chat and don't help them because i can't see their requests. pls review the alliance help code, there's connection issues with that widget.

#

@mighty panther @native oyster @native oyster @noble moss

native oyster
#

Hi @ember stone. I'm assuming you already submitted a support ticket with requisite screen shots?

ember stone
#

i assumed someone else did 😂

#

isn't this board for this?

native oyster
#

Well, we can escalate issues that aren't being addressed in support or ignored.

#

But with a support ticket they can at least log in-game information.

#

Right, so lets say you submit a ticket with screenshots. That will also include your device information too and player info.

#

Then lets say they don't respond or nothing is addressed and you say hey Cap! What's up with this man!?!? Then you send me your support ticket info and push it up or try to

#

Then they can look it up and see all of the needed data to debug

ember stone
#

Gotcha

#

no worries

#

thx

lone thistle
#

@lapis kindle uhura

lapis kindle
#

@lone thistle cadet uhura ability is passive, doesn't show up in battle logs

blazing venture
#

Some players seem to have an exploit that allows them to bypass shield

ember stone
#

nope the game is just bugged

blazing venture
#

They are able to do it consistently

dire smelt
#

they are exploiting

lapis kindle
#

Report them ingame, support can actually see that

vital folio
#

is there a reason scopley has done nothing to fix the broken planet?

native oyster
#

It is on their list to do and they are aware of it. But no eta

vivid horizon
#

@vital folio The obvious answer is often correct..

...They don't know how to fix it. 😏

sage edge
vital folio
#

@vivid horizon msg all players, give them 48 hrs to move away...in 96 hrs, zero out anyone's rss that has not moved. There, fixed.

vivid horizon
#

Many can't actually move their bases. They are bugged in random locations.

#

So there are actually 2-3 overlapping issue and they don't know how to untangle them for a fix atm.

native oyster
#

@ person I can't tag. I assume you can't repair your ship and you get an error when you do so?

#

I've seen that happen when you tap recall just before a battle engagement.

#

Typically resolves once the warp timer completes.

#

In fact it just happened to me 15 minutes ago

vivid horizon
#

@native oyster

You can tag people by typing @ and then clicking on their name.

native oyster
#

I know I just didn't want to scroll. Multitasking.

vivid horizon
#

👌

glacial plaza
#

@native oyster I have the issue that @vivid horizon reported above where I can't move my base. It's going on 3+ weeks and support just tells me to watch known issues but I don't see an issue there for it. I can provide more info if it helps

native oyster
#

@glacial plaza Please send me SS of the issue.

rancid rock
#

I’ve just had my station attacker twice in 1 minute with no 5 minute shield/warning

tawdry nova
sharp grail
#

@rancid rock happens all the time on server 15(especially with PWD alliance)

obtuse pond
odd fern
#

Anyone know how to fix the game bug that prevents you from loggin back in to your account?

outer plank
lapis kindle
#

@obtuse pond open a ticket ingame and include a screenshot of your user ID along with all that information

autumn socket
#

@outer plank have had that a few times as well. Could be they are online and repairing

slow flax
#

"...is need..." should read, "...is in need..." in mission "Supply Run".

sharp grail
#

@outer plank @autumn socket the station will automatically repair itself regardless of it being “dead”. That’s by design.

#

It just takes longer to repair that way

outer plank
#

@roxas I agree. But when you scan it and it -10k after 3 back to back hits but never get in there is a problem

edgy nebula
#

Game extremely laggy tonight. Too laggy to play. Multiple restarts not helping. Calling it a night.

tidal finch
#

@edgy nebula the lag and crashes and red ring of death has been a issue for 3+ weeks. I can barely hit a station or protect my miners. So far no fix

dense crag
#

New bug? Experience of ships is not being counted, you reload, it works and then stops again! So now no experience for all the work we do!

last osprey
#

Here is an issue that makes no sense. Teiring up 1 ship and trying to teir up another at the same time this message comes up.

#

Why is that when teiring up a ship you can only do 1 even though you have several drydocks plus the message is about repairing when there is no ships being repaired?

strong ridge
#

I cannot reallocate my base says in current state is impossible when it will be repaired

autumn socket
#

@sharp grail I don't think it repairs it's self when you've just got it down to 0 from full health

lapis kindle
#

it does just very slowly

#

i think its 24hrs per defense turret iirc

heady frigate
#

Game has locked my ship in a system cant recall or move to another system.....

neon fox
#

My ship is stuck

#

Please reimburse me all my pack and close my account shitty game.

#

Full of russians cheater and poor devs

autumn socket
#

@lapis kindleso goes from 0 to 10k health straight after being hit and zeroed?

lapis kindle
#

no, that would be someone pressing the repair button

autumn socket
#

That's what I was getting at. It happened to me the other day

lapis kindle
#

but looking at the screenshots again

#

are you sure it was dead? like did you see a ship actually looting it

#

because ive had the station look dead on scan but in battle report it still has hp

#

I always assume its not dead until I see a ship actually loot

autumn socket
#

I'd got it to zero on scan but didn't get loot report said 1 base health left went back for another hit to full zero it and it was back to 10k health which it was before the last attack

lapis kindle
#

how much hp did it have on the battle report before that one?

#

assuming you still have that battlereport

autumn socket
#

That was far to many attacks ago and it said 1hp

surreal adder
#

I am stuck on an infinite battle loops

#

Can u fix the damn problem??

heady frigate
#

Anyone actually reply to this channel or even acknowledge post

#

Game is buggy as hell.

native oyster
#

@heady frigate there are a number of other players who have reported the same issue, support told us yesterday it's high on the priority list for the next batch of fixes

heady frigate
#

Doesn't get my ship home does iy

native oyster
#

have you contacted CS in game? they may be able to force recall your ship

heady frigate
#

Cs in game?

native oyster
#

customer support

quartz patrol
#

High priority, I heard that 3 months ago..

heady frigate
#

@native oysterthanks ship moving

native oyster
#

is that a new world record time for support response or did the issue go away by itself??

tawdry nova
#

random coincidence, its like when you call for help, and immidiately after or during the call, the issue resolves for an unknown reason

lapis kindle
#

sometimes its fixed by a client reset, thats usually only when the ship isnt actually stuck though

#

if the ship is actually stuck due to the bug support has to fix it

surreal adder
#

Im resetting like mad

#

Still no change

lapis kindle
#

then you need to open a ticket

#

support can tow your ship home

#

and I recommend avoiding using vemet as captain for now

native oyster
#

@surreal adder from the pics above it looks like your 'Vemetted' only support can fix this

surreal adder
#

yes

#

im going to start spamming nonsense in the chat if they continue to ignore ticketd

#

tickets*

lapis kindle
#

when did you submit the ticket

surreal adder
#

over an hour ago

lapis kindle
#

it takes up to 24 hours for them to respond, gonna need a little patience then

surreal adder
#

no wonder people refund like mad

tawdry nova
#

its a mobile game, be glad that you get a response within a week

surreal adder
#

well they better start employing better code monkeys then

#

bloody bugs left right centre

neon fox
#

I have writen on Linkedin, and on website as I am asking a full reimbursement + Closure of my account for the really poor service Scopely provides to players. Providing little crap updates and not fixing main issues/Letting cheaters own the game buying packs on subbaccount and emptying themselves does not deserve any support

#

As a particular there is no way I pay 700€ in 3 months for that kind of poor service

#

Having a ship stuck when hitting a base after 1 hour spending looking for one that got ressources, is just a joke.

#

Looking at russians players full of ressources exploiting bugs and not being able to be attacked due to feet-coded front-end application is a joke as well

native oyster
#

So many refinery cycles I've not gotten uc or rare crystal..have gotten rare ore and gas..and uncommons,I'd consider it a bug..and one that's making my " bought" ship unusable..

strong ridge
#

Anyone else have issue that Star Trek is nowhere to find in the notifications settings on iPhone ??

sacred mango
#

Ship is stuck in warp bug (so i cant move it) and destroyed by a trained fighter. Third time within two days.
Pls fix it. @ivory vortex

neon fox
#

Dude mine is stuck too

#

They do not care

#

They are too busy using their ressources for a new game

tender tangle
#

I had a 1 day shield on and all ships in bays and somehow the attacker was able to take more than my protected limit.

#

How does this happen?

#

I am mystified by this. I have spent hundreds of dollars on thos game.

exotic coral
#

MINING RATES MEASURE

The mining rates for Horizon/Antares, and for Barot/T'Pring,
are displayed correctly as measured (or rather, the measures confirm what displayed 😉 )
(took screenshots again today based on the gifts onscreen clock)

Alas not yet so for NorthStar + Stonn.
Mind, the measured rates are excellent

The bug is that the displayed rate is much lower. <<<
by a factor exceeding 2.5 on Ore and 3 on other minerals

Just a display problem you'd say, as long as they bring home the minerals. 🙂
Well, mmm'kay, the problem is that this makes planning harder, as the mining times displayed are also much longer than the actual ones.

I have all the several screenshots, it would take a long time (and room) to attach them here.
I hope the summary table here below does as well, and that you'd trust I collected the data properly

another problem, is that North Start Health bonus is so good,
that when you measure it with Stonn on Cry/Gas, where he has no mining bonus as captain,
they make Stonn advantage on Ore smaller.

What you display is consistent with his +35% Ore mining bonus
When you measure it, his actual bonus is just 11.3%

wet mason
#

Anyone refine and show each opening of the refinement is the same number but only get 1 amount?

exotic coral
#

(and please dont come complaining about "thumbnails".
This is the original size, and I can dispaly and read it perfectly from here, both from desktop and from mobile, if zooming it)

sudden lion
#

@ivory vortex @native oyster so i just promoted Kumak and his skill discipline went from 15% per round to 12%... ?

lapis kindle
#

@sudden lion the maneuver is based on synergy on the bridge, not promote level. Change up your officers and it will go back to 15%

sudden lion
#

The only officer change i made was promoting kumak... was same officers as before promotion seems promoting hurt his synergy with Arix

lapis kindle
#

Who is the third on your bridge?

sudden lion
#

I have been running Kumak captian Vella and Arix... I switched Arix with Livis and got back to 15%

lapis kindle
#

Yea, gotta watch their roles for max synergy

west garnet
lucid gale
#

<@&509691205798592532> So, I know the refinery doesn't actually give X return per 3000 (on G2 let's say) - even though the screen says it does, but can you all ask and get back to us with what the result actually does for us on a 3 Batch refine over a 1 Batch refine? Are we simply paying more RSS to get 3 refine returns in a 10 hour period instead of 1? Or are the roll rates also better with the 3 refines over the 1 or 2? And if so, what are the better percentages?

brisk night
#

The payment is for faster rate, doesn't affect drops of each roll

#

Operations and Refinery upgrading are only things that current affect rarity and quantity

lusty vapor
native oyster
#

Yeah, we are asking about that.

hollow wadi
#

i would assume that it has a very low (if any) cooldown, so you can refine all those raw stuff you obtained during the event

#

at least that would make sense

lucid gale
#

...panic said it starts AFTER the event

#

it's not a bug, it's on purpose.

vivid bronze
#

last time, it had same cool down as usual

native oyster
#

Is this where I go to report a stuck ship? Been stuck for 24+ hours now. Support is MIA on the issue

lucid gale
#

I see the problem... you went with the Romulan faction.

#

Never trust the Romulans.

native oyster
#

At least the baby augur has more teeth than the mommy augur, right @floral zephyr ?

#

@native oyster support need to unstick your ship, usual respone time is 12 to 24 hours

#

@native oyster they fixed ship B when it got stuck in a warp loop,AFTER ship A was already stuck.......ShipA is still stuck. Been stuck since 1230EST yesterday

#

Ouch, ok send another ticket and pm me your user id in text format and I'll see if I can get it escalated for you

limber thistle
#

Hey guys is this a bug??

sleek atlas
#

no, its in the announcement

#

active after 3 days

desert crag
#

I'm on good wifi as well

weak palm
#

I understand that doing more batches in the refinery simply increases rate and not probability of common/uncommon/rare drops of each roll. I know that for doing one batch of 3000, you get two rolls of whatever is displayed as possible chances. So when you do two batches using 15k, does that mean you get five times as many rolls as the 3000? @brisk night

#

And similarly, doing 3 batches with 50k is like 16.66x whatever you get from 1 batch?

ivory geyser
#

No, you just get twice/three times as many rolls for 15k/50k. Think of it as being less efficient the more you refine.

opaque dew
autumn socket
#

@opaque dew it's not a bug it's open in 2days 19hrs and will only be for 1 day

valid anchor
#

@brisk night

I have reported this in game as well

I was in game, in system view doing missions, Kehra docked at home!!

6 attacks on my station, no alert, no push message,

7 minutes after first attack, my screen goes red and says “station attack”! 7 minutes!!! Seriously 😒

#

Where is my docked ship! Sat there undamaged while my station gets hit!!!
Not good enough!!!

ember stone
#

drop rates for 2* are messed up again. refine time everyone. drops are at least 3x better

#

happens almost every time they introduce new chest

#

or change anythnig there

#

and they fix it pretty fast, after a few days

#

thx scopelly

summer fossil
#

Apparently support does not understand how clocks work. I was attacked at 1am, and 10pm

#

According to support, the 10pm attack is not eligible for a 5 minute peace shield since we only get one every 8 hours

golden folio
wise salmon
spice forge
#

<@&509691205798592532> this is my second day not being able to log in from my phone, I can't even create a support ticket, the game load hangs at 25%, tried restart but nothing happens, what can i do?!

noble moss
#

@spice forge - before I escalate, let me validate: do you know your player ID? ( If so, pm, don't post here. If not, I will need to ask CS.)

native oyster
#

I dunno if this is a bug.... but at lvl 20 how often should I be seeing uncommons from my 3* refinery runs? It’s been 4 days and I haven’t seen a single one

quartz fox
#

Hey, again and again and... Again à bug. This time I can't upgrade my Kumari because some ship is repair but I haven't f**** ship repearing so what??? 48h I'm waiting for assistance and nothing!!! Answer : reboot game?? Really????

#

So tired to spend money and play on this game it's incredible to play with bug like this

valid anchor
#

@wise salmon I had the same issue, but I restarted and it seemed to repopulate with hostiles. See how you go.

#

Has anyone encountered a mining bug where it appears the person mining is sitting on a zero mine, but checking with them they confirm they are actively mining?

limber thistle
#

Is this a bug??

native oyster
#

Im unable to user thee event refinery. It is constantly locked since event statrt.

cinder viper
#

Will be unlocked at end of the event

small pulsar
#

Need ship unstuck!

quick idol
#

When does the timer say it will be available @native oyster ? Theres your clue.

lapis kindle
#

<@&509691205798592532> @small pulsar delete that image with your user id

dusk yoke
#

Ive got it @lapis kindle ty.

small pulsar
#

Thank you very much

#

If one of you guys unstuck my ship... thank you

dusk yoke
#

Sent it to support love, glad they helped.

fervent ledge
native oyster
#

Still! No refund for the early single clicked" look" buy whatever officers.. just want my 7200 tokens back,

fervent ledge
#

@devs Cadet McCoy is supposed to boost capt maneuveur by 8% as a bridge officer but has no effect on captain mining rate boosts when on bridge.

fair canopy
#

Hey guys, I have a problem, the game tells me and other my ship B is on a mine while my ship B is really on another. Player keep hitting that mine which is empty but appears with my name and ship on it. When they hits, my ship get killed while I’m on another mine. This is getting me insane because I finally got a 3* mine during this event and the game fuck me deeply

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See my ship B is at the bottom of the picture but mine says it is on that node...

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@ivory vortex

keen terrace
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The game gets worse every time you do maintenance or updates. Please bring it back to what it was in December

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There isn’t enough nodes to mine 3* mats.

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I spend more time rebooting the game then playing it

torpid adder
hard jolt
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The Infinite Circle bug on Mining Nodes is slowly re-appearing again. Noting some popping up in various sectors and of course, can't list their locations beyond some systems.

quartz fox
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Scopely, it's just incredible, I pay so much for this crap game broken, you don't answer me for 48h, I hate you and I will make comment everywhere about that broken game

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Thx for all and for trolling us hard

grand root
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@panicThe game is still very glitchy. Invalid ship locations, invalid warp paths, planets with 1 open slot but I can't move there because it says there's no room. Hostiles warping out of systems, mining nodes that show resources, but u can't mine.

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That was supposed to be @ivory vortex

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The ten minute free chest timer doesn't always reset, sometimes the button is grayed out, not available.

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Not able to select a point to move ship to, because of some lag or glitch, and my ship gets destroyed.

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Also, I've tried using T'Laan, the officer that gives your ship extra xp vs hostiles, and I saw no extra xp given on the pop up above the ship icon.

analog junco
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@ivory vortex Noticing several mines are not working again

vital folio
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@fervent ledge for a 25% mining rate the benefit would be 2%...it may not display correctly on ship mgmt or galaxy view, best bet is to mine something like parasteel for 5 minutes and look for a difference in amounts.

unkempt solstice
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Unable to warp to Aiti (33). Noticw the green button and the 26 warp? I had to equip Scotty to get thw extra range.

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Looks like Scotty isn’t working for me. 24 base + 3 should be Warp 27. Instead you see it is 26 and won’t allow me to warp to a 26 warp system.

cinder viper
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I'm having the same problem

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sent a ticket in and tried the fixes but nothing worked. They say they're working on it.

sleek atlas
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has anyone found a workaround for the stuck ship or is it literally wait for support?

fervent ledge
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@vital folio I really don’t understand your maths. Ship with Helvia states a mining rate 25% above that of a different captain. Should be 35% higher. What is the 2% you are talking about?!

buoyant tendon
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@unkempt solstice scotty is broken on the jelly, was supposed to of been fixed last update

vital folio
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@fervent ledge pretty sure it is 25% x 1.08 and not 25% + 8%

rancid girder
fervent ledge
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@vital folio My point is that the rate boost is stated as 35%, but I’m only observing 25%

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Ship B and C are both identical ECS Fortunates. Ship C is captained by Helvia. They both started mining at the same time. Helvia demonstrates only a 25% increase in mined parsteel, not the stated 35%.

native oyster
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@ivory vortex is the wrong level displayed, or a general bug in this mission? I have yet to hit a level that will count towards the 8 and they were all above 30

blazing marlin
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The Game becomes more and more unplayable under iOS 12.2 - i had about 50 crashes or freezing screens today alone 😭

native oyster
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Today,I've had lock ups, lagging outs..etc..

slow lake
astral gale
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Since the last maintenance (APAC), there are numerous systems that crash the game if you try and view them.

winter peak
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I sent a message about my station not auto shielding after a attack. Now i am unable to even check of they responded to me. All i get in game under my nametinfo is a button that said chat...like i want to send private messages to my fracking self??

vital folio
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@fervent ledge What level is helvia? Who are the other two officers besides mccoy? You would be better off using the synergy bonus of other mining officers if you have two. No where would it say 35%. cadet mccoy is a 8% increase to the captain's skill: .25 x .1.08 it is not .25 + .08. My point is this difference is negligible, almost imperceptible based on what you may be mining and for how long.

exotic coral
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@native oyster @panic
In many missions, they say "kill x lev y hostiles in this system" then you try and find you can kill'em in ANY system for that mission.

With Support of the Empire it's the opposite:
It's only implicit, but you have to kill lev30+ hostiles IN YADALLA, where you have een sent in previous steps.
I've killed 38 neutrals, and 37 Romulan patrols in nearby systems, not counted for the mission.

....too bad Yadalla is (42) !!! 😂🤣😂🤣😂

41s Still too high for me to kill.
That step of the mission is poorly documented tho, for sure

slow lake
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@winter peak , I find the advantge of that is I get a quick response, lol

native oyster
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@exotic coral yeah it simply says lvl 30. If that’s the case the output should say 40+ since that is what’s in the system

exotic coral
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Actually 41+
In a (42) you find 41-42-43
Otherwise it could've been a simple 30-40 typo

winter peak
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Well...rebooted...and my problem cleared it self...got my rss back that was lost also

formal plinth
formal plinth
fallow jetty
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Barot's officer ability doesn't seem to do anything. you can see in this battle report that the attacking ship took no hull damage despite me being on a node. His ability description also needs to be fixed. Depending on how you view his ability (on ship, via officer tab, or in a battle report) it changes. It'll either say 20% hull each round or 20% at the beginning of combat. This report specifically shows NONE of my officer abilities activating, something I've seen happen in other instances as well. Specifically, I remember pvp officers (ones that increase damage of specific ship types when fighting players) not always activating.

lapis kindle
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yea he doesnt work while mining. he does work while defending the station though

hard leaf
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My alliance member has been stuck on this station for 20 hours now. We have tried everything. Getting others to attack him. Attack the station. Close and restart. And a myriad of other things. Now we turn to you, the revered scopely game dev's.

Server 027 - [S:601072182 X:-417.6904 Y:8.590088]

lapis kindle
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@hard leaf have you tried having him submit a ticket ingame with the stuck ship and his user id because they are the ones that can fix it

hard leaf
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not sure how that is done to be honest

lapis kindle
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have him press the icon in the top left, then press settings, then help/faq

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select lost progress and contacting support

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select contacting support

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select no

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then submit the information

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they can take up to 24 hrs to respond but its a quick fix once they get to it

hard leaf
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ok ty

lapis kindle
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once thats done if its still not fixed after 24 have him tag the moderators here and they can escalate

hard leaf
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Copy that

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Appreciate your quick response

lapis kindle
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np, its a very unfun bug, hope he gets it fixed soon!

plucky girder
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I found a game breaking bug

fallow jetty
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@hard leaf I've had that bug before and for me what fixed it is having someone else actually blow up my ship, instead of just attacking it. He could also try clearing his Localization (icon in top left -> Settings -> scroll to bottom and hit "Clear")

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If it's something that's exploitable and you don't want to post it here, it's probably best to submit a report through the in-game tool.

native oyster
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@plucky girder I'll PM you.

native oyster
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Already on the tracker. Thanks!

fallow jetty
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@native oyster Is "already on the tracker" in reference to drtjab or my post above?

native oyster
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@fallow jetty 😂 😂 😂 😂 Ironically, YES, is the answer! They both are!

fallow jetty
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Ah cool. Tbh it would be really nice to have some sorta public tracker so that we know what has already been submitted

wind swift
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Once again my station has been attacked and cleaned out by RGNK despite having an 8 hour shield active. No notification warning and curiously no damage showing to my station. Just millions of resources gone and 16 inbox battle reports.

fallow jetty
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Submit a report to support. I had the same kinda thing happen but in my case I was wrong. I simply had gotten attacked a couple minutes after my shield expired (which is extremely suspect especially considering I know the person who did it is... fishy)

wind swift
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I submitted the report but this is the third time in three weeks. Seems like this should be a fixable bug. Maybe it was the cheater bot that I've heard about.

sand bough
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@ivory vortex I cant move my ship !!

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Was attacking station and then the ship froze in the middle of attack and I cant move it it just says In Battle.

native oyster
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dann sage ich nur hast du vemet als captain oder er hat vielleicht vemet als captain dann schreib dem support und warte 2-3 wochen bis sie es beheben

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und du dein schiff wieder hast und nicht vergessen alle ress auszugeben weil wenn die das schiff zurück setzen geht der friedensschild mit aus und dann ist man ganz schnell leer

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then i just say you have vemet as captain or maybe he has vemet as captain then write the support and wait 2-3 weeks to fix it
and you have your ship again and do not forget to spend all the ress because if you put the ship back the peace sign goes out and then you are quickly empty

sand bough
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@ivory vortex I can’t move ship it says in battle !! My account zimmann. Hellllllpppp!!

halcyon cypress
mighty panther
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@halcyon cypress IOS ?

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@sand bough contact support ingame

sand bough
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@halcyon cypress I have done that and am waiting a response.

mighty panther
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how long are you waiting now ?

sand bough
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Over an hour

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I am using IOS

mighty panther
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can you provide me your playerid in private ?

sand bough
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yes

mighty panther
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and with the previous stuff I actually was addressing @halcyon cypress 😉

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asked him if he was using ios 😉

sand bough
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Sorry didnt know

native oyster
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Biggest bug I see,is lackidasical development, extremely antagonistic customer service..

warm temple
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My base got hit.. 0 notifications on shield or attacks 😐

dull ether
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Combat Training 16: how about not having it in a system that requires warp range of 40.

strong ridge
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When we will be able to move bases this is a terrible bug

dry mortar
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i am getting the warp bug (under/over estimating travel time) when using thenofficers that grant faster warp (human and romulan), for example when i use 100% warp speed increase when empty one leg of travel to node works ok, but return does not. Anyone else?

cinder viper
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Too close to what you need.

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Collect more, Mine more, etc and it’ll work.

dense sigil
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I brought the needed RSS with latinum

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Never had this issue before

hard jolt
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BTW - Prime anything, with <Instant> not showing any price - Should probably not have that button like that making people think they can use it. Even if people bought the pack to do it.

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The Infinite Circle on Mining nodes is growing again - Noticing that if a ship is repairing - Can target the nodes. One showing as 0 resources available, another showing resources available, but when you target with a ship that is capable of mining, infinite circle.

icy hill
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You cannot land a successful hit on the bases on this planet

tribal goblet
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Is saladin meant to hit so hard or is it a bug/ imbalance

mighty panther
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@hard jolt mining should be ok once maintenance on eu/us is done as well

agile jackal
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Is there a new bug where people cannot log in? Loads the game state, flips to the preparing screen and kicks me out.

haughty valve
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@icy hill SS and report it. Everybody should. This has been for months and gives those players an unfair advantage.

dusk yoke
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@haughty valve Vit cant answer that, Scopely needs to fix it. Red names are player mods not devs. We will ask again though.

haughty valve
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Ok thanks

fleet ruin
strong ridge
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Not only Arteig Rakkaus on our server too

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Base cannot reallocate and can be attacked I’m stuck for over 2 weeks now

harsh creek
harsh jacinth
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Here we have it again

halcyon wraith
keen hemlock
floral zephyr
native oyster
dusk yoke
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@harsh creek @harsh jacinth @halcyon wraith @keen hemlock @native oyster Please report it in game

harsh jacinth
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👍

gusty stag
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server number #191

harsh creek
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👌

solid cloak
cerulean jasper
fast kelp
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31 days iv had an open ticket for what the hell?

noble moss
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Please report Scotty's messages. Click the sender's name, hit report.

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@fast kelp - please pm me the details of your ticket and player ID.

fringe anchor
summer anvil
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I would like the ability tonplace a ticket but only ever saw a settings button to get help once this whole time. I want to put in a ticket
But cant. So lets start with having the ability and optiom to do so. That would be nice.

lavish hatch
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@summer anvil what do you see in the rest of the time?

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You should always be seeing settings if you click the top left corner.

summer anvil
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A button that says chat. Which leads to a chat with myself.

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Nope. Many of us only see chat.

lavish hatch
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Ohhhh i see.

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But that usually is fixed by clearing localization + restart.

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I've had that too a few times.

summer anvil
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Nope. Tried it. Several times.

lavish hatch
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T_T

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I'm sorry to hear that. Have you tried the internet address to open a ticket that way?

summer anvil
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Nope. Didnt know there was one

lavish hatch
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<@&509691205798592532> could you hook cherry up? I don't remember the exact link to that address.

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@summer anvil we'll get this sorted so you have a way to talk to support. Hang tight. 😉

noble moss
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@summer anvil - you'll need to reboot the app.

summer anvil
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Rebooted already and cleared everything.

noble moss
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After that, you should have the settings button back.

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Hmm. Well, that's new

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Usually the Chat With Yourself button goes away if I reboot

summer anvil
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Thetes always something new 😆

noble moss
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I'll notify the appropriate team. Thanks for letting us know.

summer anvil
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Ill do it a second time hold tight