#👾-bug-reporting
1 messages · Page 327 of 1
Don't work instant button
The game crashes every minute.
@ivory vortex stuck in warp...already clear catche ...🤔
Chen is broken
I’ve noticed Scotty doesn’t increase my warp range as captain, has anyone else noticed this!
Base shield bug. I deployed 8 hour shield, left one ship home with a base defense crew, and both my miners mining before I logged off about an 30 min later my base is drained , how they got passed the bubble, also how is it a envoy with 46k was able to defeat my base witch is more powerful then showing . The base defences nor the one ship home was factored in lossed about 10 mill rss, need help on this please.
@dense torrent Put in a support ticket with everything you just posted here. I've heard of people getting RSS refunded from bogus base attacks like that.
I already did at 6am my time I'm on the east coast, waiting for a reply, this happened once before and they held Tru and reimbursed me.
Bit this needs to get fixed for the better development of the game this is very frustrating. I make sure and stay vigilant to protect my rss expecially when I support this game moneyterally. I would love for this game to be glitch free the experience would be awesome
Did some digging around found out that this is due to a glitch with the miners. If you deploy a shield and have miners out they take out the miners and simultaneously hit the base, one the miners are destroyed the shield drops for about 3 seconds. If they kill the base with the one hit the shield does not redeploy. Then they can empty your base. Please guys this needs to get looked into.
@harsh bough
Ouch. I hadn't heard that one. I'll ask if there's anything in that. Meanwhile persist with support 👍
Wtf.. Each time after restarted game see that?
Wow @twin yarrow never seen that cool wallpaper though
Well maybe
Base 5 min auto-bubble did not deploy while I was out hunting hostiles and I have evidence that my base had not been attacked for 2 days prior. Submitted a ticket. To add insult to injury, the game froze as I was trying to manually deploy a shield (iOS). Of course it's a bug but is there any way to hedge against this sort of thing? @ivory vortex sorry to tag you but this cost me 2mm par, 1mm trit and 100k dil.
[S:1790049115] this system has 2 broken nodes again
Can I report the UK government as a bug?
@sharp grail Please provide the server and coordinates of each node to complete your report.
@ivory vortex When will you fix invulnerability exploitation here!? Don’t tell me it is a rumor last time I reported. This is a fact and it must be fixed!
Us server there are 2 broken 1 [S:1790049115 X:-64 Y:-596] 2 [S:1790049115 X:-64 Y:-596](these are approx coordinates as the nodes themselves are spinning and unable to get exact coordinates
@keen rain is right there is no ability to attack anyone around that planet... I have tried myself
@keen rain @sharp grail @ivory vortex this has been pointed out many times and each time has been said it is being looked into. Think all servers should get some compo for the fact some are able to exploit it and Rob others but can't be attacked themselves. I think 3 of each res tokens should be a minimum for the amount they have properly robbed by now as it was first reported 2 weeks ago
Found a bug where my ship shows warp distance of 33, when I go into the upgrade window and click details on the warp drive it says it should be 35. I’m limited to warp 33 for warp distance
iOS getting worse and worse. Please help!
@sharp grail yeah, tell me about it. My team and I also tried to attack anybody especially MissMurderer around that planet for putting us on their kill contract which shouldn’t be completely legitimate in the game. Last time I heard from MissMurderer is that she was recently banned. Nobody knows why; at least they claimed.
But they are all invulnerable; like you said
@keen rain it's been reported many times and every time the same reply it's being looked into
I’m surprised they haven’t fixed it up in awhile despite constant report of Zevis being a broken planet. @autumn socket I just don’t like exploiters
Like hackers, they ruin gameplay
@keen rain I agree
Not to change the subject. But I found a post-galaxywide node fix dead node here in Azha. :/ this one can still be used as a safe house against the gankers trying to farm our miners
Out*
Since updating my iPad Pro (2016) on iOS 12.2 the game is horribly slow, lagging or the screen is freezing. Anybody else experiencing this?
Is thst working as intended, as for some you can view the shards and officer before purchase and for other you can not?
@blazing marlin yes, yes, and HELL yes. 😢
@blazing marlin : People are having problems on iOS across all the devices and OS version.
@ivory vortex @onyx bear and the spinning nodes are back. I have a member reporting his base got hit he had shields up. What is going on. It was all working until this morning.
No 5min shield no warning alert got wiped out whats up with that spend money on game and can't protect investment please explain
YES @little belfry Happened to me this AM! All documented. No previous base hit for 2 days. Sent a ticket but no answer yet.
They took everything with just there envoys that's not possible didn't even have to take down my defense
Had you gotten hit recently?
Not indays
they need to get a handle on so many things.
Did the server just die?
Anyone else having problems relocating stations? All ships home and repaired. Same error in multiple systems.
@steel mirage the option you chose for that mission doesnt give rewards
@mighty panther @ivory vortex. Instant repair costs are incorrect. Please see screenshots below . Where more Latium is deducted than indicated.
@native oyster Those two different ability values are due to level differences in the officer. The first is level 5 and the second is level 10.
I can't access to my settings.
@vestal dome press chat, say something to yourself then block yourself
@sharp grail "Us server" isn't specific enough. To locate your server, create an error screen, such as trying to repair two ships at the same time. Then look in the top right corner for some text like live-###-web.startrek where the ### will be unique depending on your server. This is what they need.
Unfortunately it doesn’t give me exact server number
Hope you can read that there are too many numbers there
15
@sharp grail you are on server 15
I have a huge issue with the Act of War event. A lvl 19 player only had to kill 137k in hostiles and I a lvl 24 player have to do 9mil for the same f'n award of 7200 tokens. What the hell is that all about?
@sharp grail Look up in the background, top right..
I'm not sure what to call this but here it is. I've seen it several times. Sent an email too.
Other people are showing the x5 for the quantity of blueprints on their NS, but mine is missing. Is this a bug or will I only get 1 blueprint for that same price that everybody else would get 5?
At least for a moment, the VIEW button popped up and I could see that I will still get x5 blue prints.
@Devs Bug: Several of my alliance members are discussing Jellyfish offers, but they’re not available to me. Cleared local cache, still not there. I had not bought Jellyfish offers before.
Any suggestions?
My app isn’t starting
@mighty panther
Wld u know what to do, shld I reinstal it
@pliant reef May want to mention OS and device with this type of issue. Try these steps first... Force Quit the app (iOS double-tap Home, swipe the app away and out of the list). Hard reboot your device (iOS, press and hold Home and Power until the screen eventually turns blank, and returns to an Apple logo). For iPhone X (86’d physical home button) or other devices, Google.
I forced quit and cleared RAM it didn’t work
Then I reinstalled the app and dat worked
@earnest laurel Tks tho
And next time I will keep in mind abt adding my device make and model
APAC server is buggered, can’t sign in, confirmed with multiple alliance members
@ivory vortex please see above
Gets to 76%
Thanks for confirming you're back up. Let us/Support know if it happens again https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&s=player-s-guide&contact=1
@weak comet a lot of Aussies having issues today.
@Devs Bug: Some missing glyphs for basic keyboard input (iOS). Notably, since iOS 11, the default quote changed from ASCII ' and " to ‘’ and “” (curly quotation marks). One of the single quote and two of the double quote glyphs are not shown in STFC chat.
@pliant reef I was just experiencing the same thing, however it’s come back now. Seeing @dusk yoke post explains it.
<@&509691205798592532> I need help getting my ship unstuck in the game. Please help I need my ship!
@glad kayak my ship is stuck for more than 25 days. Good luck
@kind kelp did you submit a ticket with screenshot of the ship and your user id? if so tag the moderators here so they can escalate it
@glad kayak submit a ticket with screenshots of the ship and your user id if you havent already
@lapis kindle yes, many tickets. Even one ticket they closed it saying open too Long but not solving it. Also told <@&509691205798592532>.
I did submit
They answered my ticket
Asked for ss
And I’ve been waiting since
I’m unstuck! Thanks guys
yw
if it happens again submit the screenshots before they ask for it, speeds the process up
I was raided with an activated shield and several hours left? wtf?
Is it a cheat from that player that raided me? because my ally mates also so the activated shield?
see*
@winter elk contact support in-game with screenshots
Is there also a possibility to report a player as a cheater/hacker ?
If that’s the case, I’m sure they’ll deal with it.
@Devs Daily missions missing. Tried clearing local cache, no joy.
hard restarting the app usually fixes that lazarus
@winter elk is any known bug
Iff you take any node after schild and any other targetet the same node,the System mean you attack him and your schild is done...without Information about this
The devs know this Bug 4 month
And dont work to clear this
@mighty panther
Still waiting for Rigel to get fixed.
@bitter current ok ... thx 😢
Hi im looking for this mission. Ive searched every galaxy but no luck
"the wall of heroes" mission
I woke up to a full rss refund courtesy (I assume) of Scopely. So, that was less than 24 hours and complete satisfaction. I have to give credit where credit is due. This was related to the auto-bubble failing and the game freezing when I tried to manually activate. Thanks!
My second ship comes back to base but doesnt enter. IOS System. Account Zimmann.
This exploit seems to be becoming more and more common. It's happening on our server too. Isn't there any defence against it? Shields do not work.
Yeah it’s a very common thing
@viral leaf also note dat the autoshield only last for 5mins
This is what I got from killing non faction level 28 hostile. I don’t think the survey parts are really right
I do not have an autoshield log in logs or notification. this player is known for that
Rigel still not fixed
Broken mines all over the place
Frozen hostiles all over te places
WHOLE GAME IS A FUCKING BUG SCOPELY ARE BUGS I.E (WORMS)
Get this game right soon or this will probs be your last game
@everyone Schnauze voll von hohlen Phrasen: Damit das scopely mal vllt ernster angeht haben wir einen Beschluss gefasst. scopely bekommt gnadenfrist für längst gemeldete Bugs, die wie hier auch an den Support gemeldet wurden.
Folgendes muss gemacht werden:
Eingefrorene Schiffe müssen gefixt werden
Die Minen laufen nach wie vor nicht bzw geben nicht gewünschte G3 Materiallien sondern nach wie vor G2, trotz der Serverarbeiten (Updates kamen auch nicht, um den Fehler zu korrigieren)
Reperaturzeit der Schiffe wird nicht korrekt angezeigt
Verzögerte Angriffe auf NPCs obwohl Schiff angekommen ist
u.v.m.
Bevor jetzt wieder ein neues Content kommt, soll sich scopely erstmal den ernsthaften Problemen widmen.
Daher 2 Wochen alles zu beheben oder es gehen nen haufen Spieler, eine Petition wird noch eingereicht
Mouth full of hollow phrases: So the scopely times quite serious, we have taken a decision. scopely gets grace period for long-reported bugs, which were reported here as well as to the support.
The following must be done:
Frozen ships must be fixed
The mines still do not run or do not give desired G3 material but still G2, despite the server work (updates did not come to fix the bug)
Repair time of ships is not displayed correctly
Delayed attacks on NPCs though ship has arrived
u.v.m.
Before now comes back to a new content, scopely should first address the serious problems.
Therefore, 2 weeks to fix everything or go heaps of players, a petition is still submitted
Subs are also allowed here 😉 pls feel free to mark 😉
Should do what Belgium have done and ban crates packs ect... in games as it is a bad form of gambling as there is no guarantee Trap people into having to spend to compete as u give paying player rare mats faction ships then restrict eveyone else
There are planets that wont let anyone target the bases the have relocated there. Please fix.
I had two of my ships attacked and there was no reports or alerts
And can we please get a wart stop button this is ridiculous
Agree, warts are not pleasant at all.
Has anybody noticed how slow the STC is getting? It is taking more time for me to open loot chests, battle logs, system, base scans; etc?
hello! i can access the game for the last couple of hours, is the server down?
i cant access the game from my iphone for the last few hours, the upload stops at 30% what can i do?
Ship blocked in battle by a bug @harsh bough
Yeah, I seem to be hitting myself today... Probably why I can't get chests hitting hostiles.
How do you get hit when you have a shield up ? And why can a guy that big attack someone as small as me ? What I lost was most of the 49.99 purchase I had made earlier
He was /is over 2 mill in power one of his ships took out 3/4 of my base
I dont mind fair hits but that is ridiculous he hit me multiple times and I got no notifications
Now we have visual glitches as well telling we getting rewards but they not really there?
still have a system where theres a hostile i cant do anything with its annoying been there for ever
0 votes and 4 comments so far on Reddit
@ivory vortex can you help me with this misclick issue?.. clicked tos see an officers stats and it was bought..I'd rather not have that , there's gotta be a way to undo that
So, how long before the Cheater Bot is destroyed? apart from needing downtime for the game.. which no one would worry about
most of us simply don't understand why it's taking sssoooooooo loooooong?!?!?!?! ie: blocking Montgomery's bot accessing the game servers, via http calls, surely his can be tracked and blocked
There trying to monetize it
Scopely are not... Montgomery Scott#7476 however has been since he started his maniacal plot
That's if they're capable, which don't seem to be the case..
they're more than likely 'capable' of doing so, the number of game servers may cause them problems, but they don't need this being the next major reason people stop playing... 😉
Oh ,no doubt.. they however need to do more to sooth the annoyances,short term..
my time 'ingame' has dropped 95% for sure.. since the cheater bot surfaced like a cancer.. also means not online to buy anything
lol
Daily I get to the point of why do I subject myself to being annoyed..yeah I'm getting there also
Probably made by some disgruntled programmer,that could have fixed their issues
For those of us not so informed what does the bot do? Which server is it on?
Or where can I read more on it ?
@ancient kelp I won’t link to the server, but it is a Discord chat bot that allows one to exploit the rather loose programming interface between the game app and the servers. Alleged features include lookups for player station location, status of station shield, resources at station.
please for the love of all things Star Trek fix the damn lag and the iOS problem where i get booted from the game every 5 to 10 minutes
I dont know if its the same bot or not but some players have a bot that auto repairs their base and ships when at home and being attacked almost impossible to crack them or do any kind of damage to them when they instantly repair even when they are offline.
Since when the event rankings worked like that?
Neither of these guys were on rankings when I did 100 points, other is below and other above.
Late April fool?
Or it is some hidden event of some sort. But I am not going to blow resources to test it :p
?>>
It is April 1st
@panic do we know when the atreig bug will be fixed, you have players sat there with a material advantage over everyone else as they cant be raided, either fix it or move the players off it and block the planet.
This is a slightly Wierd outcome
Anyone click on a malfunction button? Anything happen?
Any idea what it is? It wanted 5k lat from me to make up 50million para for the purchase.
Hmm time to slay some hostiles
I got that screen when my game loaded. @native oyster
Hmm I hit ok wonder if that’s why I have the weird resource buy option.
It is my resources values didn't change
April fools giveaway? If you click it you get more back. For 30m trit I got 37.5m back. 8m dilithium gave me 10m back
I tried the recruit one and got a rare Kirk card. Resets in 2hrs
not really worth 😂
Some issues it seems
🤣🤣🤣👍🏼
My in game numbers never changed
See the announcements
Did, supposed to have gotten 300+ k trit,and a bunch of par.. neither applied to my stacks
Yeah..don't have the resources to get that..not 100 recruit tokens,says buy..and the other one..630 alliance tokens,I only have 550..
Resources weren't allotted to account
I dont know whether that is an April Fools joke, but players are confused
The stolen goods didnt give anything except latinum even though the preview screen showed a huge variety of items. Is this intended as a joke as it is gross misrepresentation. And i chose the 2x one. Pls refund me my alliance points
@brazen zinc its a garunteed epic officer shard
As usual, something I can't get,but really need for game growth
Ha being same issue as @brazen zinc
@wanton ridge @brazen zinc its working as intended. Check announcements
Is this your April Fools joke? It’s not funny. 400 Latinum for 1 shard of Nero? Not nice!
So blow your blue tokens on crappy commons and leave the rest of us to our fun.
If I had them,sure..
Can someone release my ship that’s stuck in battle?
I kinda need it before i get blown up lol
@brittle trout screen shot it and your user ID, submit a ticket to support they can get it unstuck
Just realized I'm not getting a lot of my refined uncommon ore. I've been processing 15k worth or 2* ore for days and only the uncommon ore from the second batch shows up. The ore from the 1st batch disappears. I'm short around 100 uncommon ore just from this past week
*** Geez those guys are crazy enough to spend hours developing fake bugs when they are unable to cope with the real ones ***
There many be a problem @copper tendon but I can assure you, there is absolutely no way in hell you wouldve got 100 UC ore in a week doing x2. 10, maybe.
The exit button (upper left corner) in factions tab is completely screwed, can not exit except terminating the application! Os iPad Air iOS 12 latest patch....
please fix the damn memory leak on ios... had to restart every 6 mins the game
Wow 6 minutes! That is amazing. More like every 2 for me
i fix more bugs in 3 days on work than this guys in 2 Months
i know its related to their shitty HD option they activated on phones/ pads with mor ethan 2 gb ram
but fuced up older ones
Is there a known issue with iOS and notifications? I have no ability to enable them on my iPhone, despite multiple reinstalls of the app and resetting the device settings via the settings app. However, on my iPad, I get notifications, and I see the option in settings app for the game.
@native oyster i believe it’s a problem with having Vemet as the captain and it attacks a station. Everyone can see it and it shows as in battle in my screen but it doesn’t recall.
Tell me more about this shield exploit 😃
@unkempt solstice yes it's real. Check announcements, gives an epic shard
Nice! @lapis kindle
It only happens when i have Vemet as the captain and he attacks a station. No other time.
@brittle trout I encountered it with the station having barot as a defender too. His ability works then even if it doesn't work while mining lol
I never tried that combo but i did have it with this one.
Who do i talk to about that?
I want 10,000 uncommon of ore, gas, and crystal if it comes to that
Grade 3
God knows i would get grade 2 with that statement lol
@ivory vortex the Mayflower really needs to be fixed. A 200k less powerful Kumari shouldn’t be able to achieve this result 😈.
Server 15 recruit screen”critical system error” arrow for emphasis
@ivory vortex G2 crystal mines in the lvl35 Klingon system of Lixar. Also, there are only 4 mines in the system but they all work at least.
Ah I missed that. Maybe they could add more mines then. 4? Crazy.
It's part of an April Fool's event. It's in the #⭐-official-announcements channel.
na didnt work
tryed it on kling space on our server
depleted the 2*
respawned 2*
@ivory vortex mines spinning was fixed and started spinning again on Saturday I reported this to support and was told I was the only one seeing this. I wasn’t my whole alliance was reporting that.
How’s this for radical. Fix the mission requirements. Change the Donate dilithium by the millions to less than 1 million. Mining rates vs reward vs cost of the rss are way out of proportion.
They missions are already controlled by level and accessibility to system which are limited by ship type. No need for 3-4 layers of restricting access as well as making them unable to complete due to resource scarcity.
@ivory vortex davidul in Romulan space spinning again.
The alert they just sent out said that spinning nodes had been fixed (and they were until this weekend when some started going down again)
This game is absolutely unplayable on iPad... think I will put down this crappy designed software
Anyone know klingon?... don’t think this is working right(server 15)
@spiral obsidian I already sent that same screen shot earlier... I think it’s just the “critical system error” recruiting service
it is, its part of the april fools day event
Ya know,as many days as it's been since the mining event,and not a uc crystal.. probably a few weeks before that..I'd say a bug or something like that
Hmmmm. Bug reporting. Does saying the whole game is buggy count?
Enemy hostile in Azha (US server 20).
I hear this isn’t a bug but rather by design. Can you please explain how I just busted my ass and wallet to get the Legionary tiered up and it lost power. It has lost power since previous upgrade
That’s tier 8. Yes. Tier 8
It was better at tier 6
Not even moving, and I'm putting out a red alert.
@dull sky New event. Spent some rss, get more or less of what you spend. It's random. See notices about the April Fools event.
@slow flax ty
I've not seen anyone get less
They know the current build sucks balls on certain apple devices @bitter sinew . It’s defo being worked on
This is new
It is new. Gives 1 epic officer shard. Available until tomorrow. 2 hr cooldown @elder path
Before asking and posting repetitive screenshots people, read the announcements. All of this Klingon stuff and “glitches” are part of the April fools event. It runs until April 4. Read the announcement and it spells it out rather well. It’s not a mistake or error in the game.
Text is inconsistent in the level 20 event store.
I've done some more troubleshooting and think I found a work around, but not the exact cause of this bug. Remember in the past I reported that I play on Bluestacks and when I increased the CPUs to the virtual device, I would get the colors distorted like this. Today, all settings were having the same issue. I cleared the cache, and the colors were mostly restored, but mines were off and the battle sounds were missing. I restarted and the yellow colors were back but battle sounds restored. I repeated this process several times with no difference in the results. Then I removed and installed the app again. Colors now look normal and battle sounds work again. I think the local content was either corrupted or somehow misread. Please pass to your tech support the simplest solution (possibly only a short term fix) is to reinstall the app.
On a positive note, I didn't have to run through the whole introduction training again. I suspected that before it was due to the Google account not being logged in when I reinstalled but this time it was.
Of course, all my officers and missions still appear as new.
Why don’t you fix your sheild flaw where sheilds prematurely fail and better yet answer your help tickets when someone losses 20 mil in res because of it eithe that or start giving full refunds on everything a person has spent since day one since you obviously can’t fix your flaws you only make them worse
Anyone not get a loyalty chest?
What’s with the players not only using the zevis glitch for protection, but now also seemingly having cloak zones in the system they can fly into and avoid fights?
yes @wraith shard
It mentioned a critical system error on the item on the far left
yep, read announcements
Same weird bug
its not a bug
It persists through a clean restart
Ugh. Intentional looking fake bugs as April fools?
I’m sure this has been brought up, but if you have the Romulan crew, Vemet, on your bridge and hit a base, your ship will become stuck. Some people say this only happens if he is the captain, but that’s not the case. My ship is currently stuck on a base and I’m waiting on the devs to fix the issue. It’s been 5 hours now. There is also an issue where you cannot put up a shield. You will get an error because the ship shows in battle with the base. Closing the game and opening it up again had resolved the issue of the shield, in case you run in to that. I’m hoping the devs will fix this for me soon.
My base was attacked, I lost resources that I bought. The worst part is, I didn't even get a battle report
@valid charm nah, its common. pretty decent
Phantom iOS notifications of attacks.
BUUUUUUUUUUUUUGS!!!!!!!! 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡 😡
Error Critical!????
You game is ERROR CRITICAL!!!!!!!!!!!!!
SAPELY IS ERROR CRITICAL!!!!!!!!!!!!!!!!!!!!!!
IDIOT Game!!
@barren vine thats an april fools event, it awards a rare shard and 25% more rss. read the announcements 😃
Of course, this can't be a corrupted resource file, so there has to be something going on with the UI somewhere. I shouldn't have to reinstall the game after every other time I run it.
Galaxy view looks fine though, including the red, green and blue faction zones.
Bugs and Bugs and Bugs and news Bugs !!!!!!!
@slow flax are you using bluestacks I've seen that cause shader issues just like that before
Yes. I don't really have to reinstall. But clearing the cache isn't enough. I have to clear the data too, which causes it to start up like it's the first time.
Then all my officers look like new and I have to view all 38 of them to update that. Then each mission too.
Only happens on my desktop though. Not my laptop.
<@&509691205798592532> <@&509690795536941056> Hey, sorry but I need to say now some things. What is actually happening? The app is dying every 1-2 minutes, your ingame support is to say it in kind words a nice conversation but really no help at all. Wasted ingame resources, because you said bugs were fixed where they weren’t, no compensation or help. People abusing the game with personal bots and ruining fun in the game as far as fun is actual possible. No reaction since weeks. Lost resources cause no 5 Minute shield popped and no notification, no help at all. And you really expect to keep payers this way?! Just disappointing atm :/
The game is having severe connection issues.
Loading takes a while and it disconnects soon
@slow flax check your render settings see if they are the same I seam to remember it being an opengl issue and switching to directx helped
Nope. That didn't fix it.
n/p sorry worth a try I just remember people having similar issues with bluestacks
Trying different resolution sizes too.
It's weird that it will run clean the first time and then messed up after that.
I switched back to OpenGL and checked the box to use "advanced graphics engine mode (Beta)" and it seems to work each time now.
So this maintenance being pushed on the 4th, I can assume will reapply the node fix used last time but doesn't yet address what is causing them to break in the first place, correct? Can we expect any app updates too?
And more importantly, will it fix the impenetrable planet bug?
most likely will do the node fix since its supposed to permanently fix them. I hope the untouchable stations gets fixed in the next round
Oh devs, my refinery has been downgraded instead of upgraded
And I have been awaiting your glorious Customer Service to action for over 2 days
how does one kill 15 level 32 kriosian rebels in nelvana when there aren't any kriosian rebels in nelvana...only rom faction ships
Asia and Pacific servers - April 2nd @ 14:00 BST / 06:00 PST - Downtime roughly 3.5 hours what time in GMT?
im in UK (BST/GMT and its 12:22
After how many server shut down?
you are 5 hours ahead so it will be 19:00 for yourself the downtime starts
Thanks alot mate)
@ivory vortex sorry to disturb you but is there possibly any info on when or if the base and relocating bugs will be fixed? That is really one of my main issues.
@slow flax I have that happen in Bluestacks every few loads. I just exit the game, not BlueStacks and let it settle for 5-10 mins. Then go back in. This isn't a game bug, it is BlueStacks. You do not need to uninstall or reload.
Further to the recent message about scotty’s workshop, we’ve noticed evidence of this hack going on. What’s the best way to report this?
Anyone else got this error??
@native oyster Gave me a rare duty officer piece, up to you if worth it however.
@native oyster Not a real "error" it is part of April Fool's. Give you 1 shard of a rare officer. I got 1 Epic Kirk, so now I have a total of 1 Epic Kirk. 😃
I keep waiting for them to change this incredibly wrong and misleading title to “Rewards per batch”
@real heath support is no help wait so ever, I have asked multiple times for credit or compensation due to Scopley "fixing or updating the app" only to have it toggle and lag like crazy, crash at least 20 times a day, send my ship to hunt hostiles, get caught in warp or the game crashes, reboot only to have it destroyed, ask support for assist to recoup my lost RSS only to get "we are aware of the issue and are working on it please be patent with us". Love this reply "We cannot issue any type of compensation until the issue has been corrected." Asked for a refund of packs as I cannot play the game and was told “packs are considered consumable and cannot be returned or refunded once issued and/or used” LOL in other words, thanks for spending over $500.00 on a game you can no longer effectively play but we will not give you any money back.........This company is a total joke.......Scopley (we)seize the money, your money(and run)……..
Harrison does not work vs defense platforms
What about docked ships?
works
@quasi ferry it costs more than advertsied, apparently will be fixed in the up coming update, collect some more dil from the genertors
Yeah I noticed
The Atreig planet Zexis, which has all the TNP is the glitch planet. None of them can be attacked .
There are more and more base bugs occurring every day. Soon half the players will be unable to port anywhere and attack another player anyway.
Enterprise repair times gone from 9h53m to 13h37m since maintenance
My ship is in permanent combat 💩
@quasi ferry - all their verification and times listed when you click the button are pre-science math... I've noticed that and I've also noticed that the level of your dry dock does not seem to be appropriately calculated either.
lvl 19 drydock, repair speed bonus 16%
lvl 20 drydock, repair speed bonus 25%
Station / Repair Diagnostics lvl 5, Bonus 50%
16% + 50% = 66%
25% + 50% = 75% (9% greater, 9/66= .1363)
ECS Fortunate repair time estimate drydock A (lvl 20): 195s
When repair started, time moved to 108s (44.6% faster than est.)
ECS Fortunate repair time estimate drydock C (lvl 19): 206s
When repair started, time moved to 112s (45.6% faster than est.)
Drydock A est. is 5.3% faster than Drydock B est.
Drydock A actual is 3.6% faster than Drydock B actual.
5.3% + 3.6% = 8.9% which is close to the 9% mentioned above.
Conclusion: Without knowing the base line repair speed of a maxed out ECS Fortunate on a level 1 dry dock with no additional research, it is difficult to determine what the actual repair speed increase is. However, it is very clear that the estimates and actual applied time do not differ by any combination of these bonuses and there are some other factors being calculated into this time. These calculations may need to be reviewed. Also, it needs to be made clear weather the research repair speed bonus should be in addition to the drydock level bonus, or as a factor of that. For instance, should the level 19 drydock have a combined bonus of 66% or a multiplied bonus of 24% (50% of 16% = 8%, added to the 16%).
The average player will see that there is definitely some increase between drydock levels, but the est and actual times being different can most certainly be perceived as a bug.
@slow flax can you do a similar test with a combat ship? survey ships feel like they have a built in reduction that isnt shown anywhere, since my envoy caps out at 15-16 mins regardless of teir, whereas most combat ships go up quite a bit as you bolt on more bits
Combat ships only make it more confusing because of the additional research that applies to each class. It is best to test with as little research as possible first to iron out what is common with all ships.
yes but you might get a more expected result after factoring all that in
How can you have an expected result if you can't find accurate results without the combat ship research bonuses? You need to even out the playing field to only that which applies to all classes of ships equally. You are welcome to do your own tests at your levels, but do consider that each war ship class has an additional research to factor in.
To simplify what I am talking about, when weight 3 large eggs against 4 medium eggs, you want to be sure the container you weight them in is the same container, or you'll have additional variables to deal with.
You use a fixed level of the repair research (yours)
The only thing changing is still drydock level
I'm suggesting this because my survey ship repair times don't change with drydock level, but the combat ship ones do
This experiment was to compare differences between drydock bonuses, so the research applied had to be the same for each one.
There's something different about survey ships
Yes. You use the same ship in each drydock so the same research applies
My survey ships did change between drydock levels.
You could use the same warship between each drydock and you should see similar differences, as long as you apply the same ship. I used an ECS because the repair cost was cheap. I could use the Orion I suppose.
The scientific method requires that a test can be repeated by different people under the same factors and they should get the same result.
I don't see any need to do more testing though as it is already apparent that there are inconsistent formulas being used between the estimate and actual repair speeds. That is the whole point of this bug report.
Ideally, I would rather look at the code used to do each and find the flaw in that.
The fact that they are not using the same method for both is a logical error on there part.
It's almost as bad as a travel time estimate of 3m 40s and an actual travel time of 3m 46s (given the warp charging time for instance) or something completely different.
We write methods so we can reuse them, calling them by name, and not have two change the formula in two different places if we're going to change any code at all. This looks like they applied a formula in one place, and a different formula in another.
Will the warp bug that traps your ship in warp and allows hostile to kill you before you can reboot game be fixed with next patch? Official announcement does not say
Hi. Why not arise auto shields for 5 minutes? Is this a bug or "by design" now?
Again, many days running,no uc crystal..has to be fixed
@lapis kindle Please tell me how some attack, but the base shield is not set? Do they use an exploit or is it a glitch of the game?
I was just Attacked while shielded. The User was xXVidxX. My Account is Zimmann how is this raiding possible.
@lapis kindle If Barot is a defender of base (captain or on the bridge?) shield will not work or the attacking ship will hang at the station as if Vemet is the commander of the attacking ship?
@sand bough Maybe this is just shield exploit which is already known and not yet fixed 😡
@ivory vortex I saw exactly what and how I lost rss which I pay for some times but in the last week I have lost much but just now learned how to Report it.
@ivory vortex I was shielded and xXVidxX luv 27 raided a shielded base. I am öV 25 and can’t do that
@sage edge the attacking ship can hang at the station as if vemet is the commander of the attacking ship
My base was just attacked and I did not get a 5 minute shield. Any reason why that happened?
Is there a reason or a fix for being unable to warp to a system that should be reachable? I have a mission that needs me to go to Noakyn and I have the warp ability but I keep getting an "invalid warp path" error.
@slow flax
In the nelve sys
Spinning nodes need to be fixed
@mighty panther @native oyster @harsh bough @noble moss see above
Yep, don't quote me, but I believe that is in the next maintenance
thats what the announcement said anyway
Any idea when the kvort will be fixed? Tired of it only attacking every other round...
I have +95k rom and fed reputation but in the event store I see kling and rom officers. Is this by design?
Also, why can’t I get the faction ship bps at 24?!
This has been occurring with my game since the update before this most recent one
@tight sapphire could always quit and do the rest of the server a favor 😂
Lol nah. Sorry
It was worth a shot 😆
Bugged bases locking ships down again. Msg sent to support. They didn’t fix it. Only recalled my ship. How about fixing the damn problem.
Daily resource chests in resource section. Is this broken? Your FAQ say I am supposed to get daily, however I won’t get another for 2 months.
are you out of tokens @vapid thistle ?
because the 2 month timer is its duration, not its cooldown
@native oyster i should of assumed that kinda sloppiness from them to be honest
thanks for the info 😃
According to their fact page I should get 1 token for everyday for logging in.
Which I haven’t.
FAQ
Is the event Ship Exp modified? I have Hadley on my Northstar and should be adding 40% exp. But the exp gained is identical to my battleship without any officer with an EXP boost.
Question wasn't clear. I meant did they fiddle with it to stop those bonuses during the event. But it seems to be a bug. Because talaan (sp?) Isn't giving the exp boost either
no, they just dont work
I submitted. Screenshots galore.
@ivory vortex @native oyster Not sure if this has been reported or not or whether it is every server or just the founding server (after the maintenance update), but the system Parka [S:1918573545] in Romulan space is broken. If you try and view the system the game immediately crashes.
2 of my ships are stuck in battle with a base. I've restarted and localized the app. Fix this crap!
Helloooo
@astral gale it must be a local problem for you. Parka is working fine in our server
@ivory vortex @onyx bear @dusk yoke @mighty panther Do we have ANY idea when the bug of not being able to relocate your base is going to be fixed? It's been going on for me since March 7.
Must be after the maintenance last night (local time)
@astral gale, I'm sure it's not a bug, it's a feature...
Lol
- Repair costs doubled on rare ships.
- Get error 200 on almost half the star systems.
- About a quarter of the g3 mines in fed space have disappeared.
- Game keeps crashing.
- Warp times have become unreliable again.
- More than half the systems no longer have hostiles. Eg. Nelvana 32 (left hand side of romulan space).
@ivory vortex @onyx bear since last night's update (Asia Pacific)
@noble moss Do we have ANY idea when the bug of not being able to relocate your base is going to be fixed? It's been going on for me since March 7.
Guys, you just have to fix the chat rooms, they are bugged beyond belief. Private chats disappear after a few hours, never to be seen again, so impossible to go back and find important information. Same with the main chatrooms, messages are gone after a few hours, so people miss important information.
Also the 500 character limit is frustratingly small, for pity's sake increase it!
Give us some way to archive important messages.
Allow photos, and files to be posted.
Allow group pm's to be sent to the alliance.
I could go on, but you seem to be struggling in all areas of the game, so I'll leave it there for now.
@vale nest - I assume you've already reported it? (I probably would have multiple times.) But need to confirm before asking.
I've reported it almost every day for the past 26 days...
PM me your player ID please and reiterate the issue in your message.
although in the last patch implemented, there are still no Klingon Traders in H´Atoria (30)
This game keeps crashing on iOS iPad.
Each update is useless if your game keeps crashing.
This game gets worst with each update.
It’s like a titanic movie. Slowly sinking you see the iceberg and a slow crash and sink.
+xp officers don´t work, on NS atleast. please fix them lol
When will fix problems in IOS???
On the day, 30-40 times out of the game, freezes and slows down.
I am still getting attacked despite the peace shield being
struck...something has to be done to prevent even the highest level ships from hitting both the ships in docking bats as well as station. I have freezing out and disconnected. the orange wifi error flag pops up and occasionally disables wifi on the phone.
Why can't I sign in to the game? Gets to 25% and just stops my base is probably empty by now.
Does anyone know if the officer ability of Arix is working? It doesn't activate in battlereport when the hull is < 70%.
Where can I report bases impossible to attack? I attack them but my ship doesn't make damage nor does it loot anything. It just parks on enemy ship...
zevis ?
the glitch planets like zevis are known and will be dealth with
@dawn lion if your server has had maintenance, then you might be affected by a bug
How are things on the Asian and Pacific servers? There is information? How much longer to wait for Europe?
- Repair costs and times increased
- Get error 200 trying to view systems
- System view centres after selecting to attack a hostile
- Increased crashes
- Warp times have become unreliable again.
- Hostiles don't appear in systems until your ship arrives
Again,many days, refinery cycles and no uncommon crystal ore..wtaf
in announcement says we can get a free shield for maintenance in gift section but I got nothing, is it normal?
Also I believe I have a bug in repair time for all the interceptors, can you please tell me where can I open a ticket? thanks
Warp times with my NS and Horizon are always crap and starting to get on my nerves
Maintenance has been suspended due to insufficient funds, if you could make your way to the shop and make a purchase we can be begin your maintenance immediately, and we mean so fast you can’t shield
Does anyone know how to file a complaint on how their ticket is being handled?
This guy attacked me. The report says the opposite. My shield dropped and and he zeroed me. They aren't even looking into it.
I've gone through 12 different people
@tawny berry please pm me your user id
Push notifications not coming through in iOS and the 5 minute emergency shield is not activating either. Docked ship left undamaged after being raided. Ticket submitted and awaiting on reply. Seems to be a known issue for many. Is this being addressed?
@native oyster Zephia
In this system you can not attack players. in an attack you regularly lose your own shield, but the attacking ship fly only to the enemy base and then stops without attack. the players staying there know that, so active bug using. Is not fair. the support is probably a bit over-questioned, since so far no suitable answer has come. that's why the way over discord. maybe still knows who the problem.
@native oyster 6) hostiles don't appear in systems full stop. It's nuts
@astral quartz i did a grand tour of lv38+ systems in klingon space to do my daily combat and apart from the 4-5mil NPC's that were hunting me, i could only find one to kill, and that didn't even spawn a replacement
The daily grind is... warping from system to system hoping for a spawn
@rancid pier known issue hopefully resolved in the next (not current) round of maintenance
hi @native oyster 👋
@native oyster read up , isn't that happened to u when u lost shield??
Hey, doy you know if T’laan ability works? It seems that doesnt increase the ship xp
@panic seems my ships have a different strength when in my station and that drop when they leave. Clearly their a issue with ship strength. Now if I reset the game the orginal strength returns, but if the ship is interacted with it strength drops again
That is not a bug, research and buildings give additional power to ships in station
@native oyster yes Valk exactly that mining ship got attacked while My base was shielded, still had 2 an a bit days to run, shield dropped and I got raided, when I complained got asked for screenshots, but who gets a screenshot of their base with shields up?
Oh that is low for support. Tell them to do their jobs and check logs
Thank you stoila
When u leave base ship always lose 5-10k of power
I don’t know if it’s a bug or if there’s some if/then condition for it, but the Instant repair option seems to appear inconsistently which has caused me to unintentionally spend small amounts of latinum numerous times. IMO it either needs to always be there, or never be there.
nice rss for a lvl 17, too bad you're on another server or i would had raided you :p
too bad I couldn't raid you even if i wanted to
Allegedly, a number of IOS/Apple players have been reimbursed and facebook is FULL of complaints from very irate players? hi ho
Best fools day joke: scopely will fix the bugs.
Latest announcement makes no mention of the terrible iOS bug. A patch is desperately needed.
My miner stopped his progress of tier up. It was already a view hours in and now I have to start over again. Just to notify you guys 🖖🏼
lol y'all are the only programmers I know that cause more problems with a patch while still making the original problems the patch was supposed to fix worse. hahaha It's insane! @onyx bear
How is it you never see these bugs before you deliver an update? Seriously!?! Either hire a testing department with your '400 million projected revenue', or fire the one you got!
Scopley - “Test server?, what’s a test server?”
Fix terrible iOS iPad problems! 👿
So my iso game gets choppy like 5 frames a second choppy. That's new
Here is a huge bug.... You need a stardate on when a hostile is killed or a pvp is killed. Alliances post picks when they were attacked. And I have seen the same attacked posted again days later and caught the individual lying, but still no date. There has to be a clock in this game to weed out liars.
So after a fairly brief chat with others in game, it seems over 100 players have bases which cannot be ported and each of the bases are unable to be attacked.
This number is likely to be higher and seems to be increasing, due to some sort of server and/game error. Something desperately needs to be done about this.
Btw above @ivory vortex
i had assumed my server knew but apparently the "public" just figured out the bugged planet/system, to confirm is it Atreig?
the planet/system in which you cannot attack the bases there? plz pm me so I can confirm the name.
Yea the bugged planet is zevis in aetrig. It's posted here daily
@ivory vortex so again i dont get my 50% research bonus on repair 95% of the time my NorthStar takes 35 minutes to repair but there is a glitch that makes it take 1 hour....... I want to buy prime repair speed for 100$ but why if its only 95% of the time
@ivory vortex I haven't had chat abilities in several days...
@tribal badger you could of been in game moderated. Ticket it please.
Help
Click the Help/FAQ button, select a problem, then say "No" when they ask if it fixed your problem.
Then contact us.
Ah okay
A ticket will be produced then where you can upload screenshots and describe your issue briefly.
Hiya Nebt!
Hi hi Zoe! 😊😊
Thanks everyone :)
[S:1133522720 X:-577 Y:408] this node has no one on it, but when you go to mine it gives you the attack warning, but there is no battle and no g3 gas mined.
@native oyster will check that out
I have a leader that is at the MAX level, why does the system keep trying to allocate shards to him? Should it not know I’m MAX and have it pick another leader? Instead I lose the shard. 😡
My station was just hit twice... only two minutes apart. No auto shield.
Well, the attacks were two minutes apart.
5 minute auto shield should have gone up after the first hit
before the initial attack, are you certain you werent shielded? by your own hand? thatbis a different issue and an exploit
The last shield I had up was by my own hand.
My station has not been attacked in several days
Do I go to the website to report it?
@vital folio
I just lost $28.8k in the event store due to purchases that failed to go through [CONFIRM it made me select] I thought the Klingon bugs were supposed to be over, what a stupid theme for an event in the buggiest game...
Somebody needs to call terminex to kill all these bugs pOS game
@uncut knoll don’t be so hard on yourself
Most of my battles pvp and pve keep showing up like this
This shield bug abusing, where people attack miner to break ur shield gets a
Out of hand
how does attacking a miner break a shield?
@ivory vortex Just a thought, how about making the USA servers the guinea pigs for updates. It seems that the APAC server always gets the update, finds and reports all the bugs, then lives with those bugs for a week or so while you guys correct them and update everyone else!!! At least give each of us APAC SYSTEM TESTERS a free loyalty bonus pack with, say, 10,000 Latinum? Our time is worth money, even if it is just play money like Latinum.
All my pve this morning for the x3 bonus daily event didn’t give me a single point!!! Wasted a whole ship health for nothing. Please help
Hmm seems to be trickling through now. Slowly getting points some minutes after the ship is home and getting repaired
thanks for messing u p my dailies... finished build of lvl 20 defense tech.. no points... mined 3600 3* gas no reward.... opened daily chest .. no reward... so how am I going to reach max of 195 today??
and as far as i can read previous comments I am not the only one even restart of game did nothing
Maybe servers are lagging but client doing what it’s doing anyway
Dailes are totally fckd up.
IF CEN REPORTS +45% DODGE, SHIELD, ARMOR, HULL AGAINST HISTILES THEN WHY DOES SHE PERFORM THE SAME OR LESS THAN A PVP CREW?
Yes, of course 20 points plus 20 points = 0 points in the dailies... I should have realized just because it was always 40 in the game did not mean it would continue
@ivory vortex dailies are extremely lagging today it took 10 minutes to update them and after I collected, progress did not update.
it will update, servers under heavy load from all this killing. give it some time
I was attacked last night but did not receive a report. Who should I contact for this?
Level 35 Klingon kill quests giving negative Klingon rep. This is not a visual bug, cleared cache etc. Please fix @ivory vortex @native oyster
I have gotten invalid warp paths with Scotty as my Captain with the Jellyfish ship. Together the warp range is 28, but when I try to get to systems with a warp requirement of 27 or 28 it does not work. I think the invalid path error happens because the coding does not account for the pilot recognition bonus of 70% to the captains abilities (in this case Scotty, witb a warp theory of 4, 70% of which is 2.8 which is rounded to 3).
Warp theory, however is the Scotty's officer ability, not his captain manuever which is Sturdy Ship
Was attacked last night by a lvl 28 while still lvl 20 thought that was not possible
@native oyster lvl20 can hit/be hit by 16-29
Hey, hopefully an easier bug fix, but lately my station has been appearing purple (like an ally) and I can’t select my station to enter it.
Also would like to petition to change the “exterior” button with “interior”. It’s far more useful to go directly into the station.
@sudden scarab
VitaminTHC03/16/2019
Temporary fix if your base is NOT green and you cannot access Settings in your Player Profile:
- Click on chat in your profle page
- Click on your name in the top and select 'Block'
- Confirm that you want to block yourself, an error will pop up, confirm it
Please fix the game crashing and freezing in next patch. Has been a terrible gaming experience since last maintenance and update.
@native oyster I got attacked last night, but never received a report of this. How to resolve this?
@frozen brook if you contact support they can read the server logs to tell you the details of the attack
Thanks
@scarlet idol chens manouver was nerfed/changed months ago? it doesnt do what it says, instead it increases officer defence by that given amount ... if youre already capped in your ship defence it doesnt apply (that is unless scoopley did a blizzard and amended the tooltip in hopes noone would find out).
Eh bad news on the purple station issue. The “block chat” fix is very temporary. It’s still faster to press Exterior and then Interior from there. But still, going straight to Interior would be awesome!
Anyone else get the not enough resources error when you try to repair your ship? I have enough resources and now my ship is stuck. Sent message to support and hoping they can fix this one
happend the same to me two days ago
made a ticket got the rss back
oh that was an old message 😃 ignore what i said above
@ivory vortex what, if anything, is being done about event bosses reaching a spawn point and disappearing instead of changing direction. As it takes multiple attacks to wear one down, its results in a substantial loss in respect to repair costs. Just from two that have vanished on me I’ve calculated 1.3 million tritanium, 200k dilithium, 480 latinum and 7hrs of speed ups. A complete waste when the boss vanishes before it can be destroyed and the points added to leaderboard.
warping, mining, and cargo missing at the same time, ???
Just for info I had an ipad mini4 and it crahsed all the time, every 10 mins, got a new ipad mini three days ago, played 24/7 and no issues at all.
Agree devs need to support legacy stuff (N -1) but the game is perfect with newer hardware, mini 5 at least
Runs like crap on an iPhone 8. I realize that is so last year but it isn't that far behind the newer iPotatoes.
Seems the new a12 chips are what it likes most
Yeah, it wants very new gen devices. Though I have heard reports of iPad Pros not functioning well either.
That's retarded. People don't buy a new device every year. Most plans support a 2 year upgrade cycle.
They effectively don't support phones that, up until 5 months ago, were the latest and greatest available.
Its definitely a problem and afaik they are working on it. My point was that it works fine with an ipad mini 5 if that helps anyone
I wish they didn't make these phones waterproof. That used to be an easy way to get a phone upgrade where I work... 😆
Maybe an more Apple-specific problème @native oyster @quick idol . The game is running fine, with zero crashes, on a Galaxy Pad 2 and an Honor 6x - not realy cutting-edge devices.
Yeah, certainly sounds like it
It is an iOS problem. They released an update a couple weeks back that really screwed things up. They've acknowledged the problem and are working on a fix but who knows if/when that will ever materialize. They should have rolled back their changes until they figured out what they screwed up and how to fix it.
As it stands, I have to restart the app every 10 minutes or so, depending on how much moving around I do in the app. It's annoying but at this point all I do is mine and check timers anyways so it's manageable.
So this keeps happening, 3 times already! Bunch of bs scopley. @onyx bear
Not getting any of it
What chests are you opening that are giving you faction credits?!
It's from my whales on team purchasing items.
Ahh.
Dont know what they're buying
@quick idol Thanks for sharing that info. Most of people guess the severe game issue under IOS is memory related. Ipad mini 5 have 3 Gb RAM, Pro 2 series have 4 Gb RAM, everything else have from 1 (up to iPad air 1) to 2 Gb (iPad pro 1st gen, iPad mini 4, iPad air 2) RAM. I personally use iPad air 1 and 2, iPad mini 3 and iPhone 6+, all those units being crashing, lagging (display refreshes around 1 ips) or freezing (black screen after clearing the previous frame and before displaying the new one) after 10-15 min of game. This is not exactly a bug (same causes producing the same effects) but probably some kind of bad IOS memory management on low memory units. That problem was barely annoying (some crashes) before the new IOS graphics handling introduced on mid-February then it becomes a major issue unresolved since.
@ivory vortex @onyx bear
Discovered another batch of bases which cannot be attacked and their owners claim they are unable to port them either. This 'bug' is fast becoming an epidemic
[S:849541812 X:81 Y:565] another broken node(this one isn’t doing the spin of death just wont allow farming(server 15)
@lone thistle who was your third officer?
Having difficulty making in-game problem ticket. On the profile screen, where some have a "settings" button, i only havve a "chat" button. Also, not getting ranked on leaderboards
@short tapir - I get the chat with yourself button sometimes too. Try rebooting the app and then seeing if you can get to settings. That usually works.
Thar worked. Thanks
.< I put up an 8hr shield at 8 am and I just got cleaned out
Wtf the shield should have still been up
The Grade 3 mining boost given by the North Star is not reflected in the rate per hour indicator when you view such a mine while the NS is selected. At present, my NS has 550% mining boost right out of the station, and this can be seen comparing my 100% mining boost of the Jelly when looking at a 2G node. When the Jelly and NS are each selected to look at this 3G node, the Jelly shows 300/hr and the NS shows 1650/hr, which is still 5.5 times the Jelly rate so no additional boost can be seen in this display and I can't estimate the actual time it will take to mine any specific amount of material.
I've found that opening 10min chests is sometimes stalling the game requiring a restart
One BUG that is there since i started playing: i play on android. every x minutes i have to restart the game to get alliance help requests icon visible. if i don't restart they stop coming.
and its also a bit retarded because i talk to people in chat and don't help them because i can't see their requests. pls review the alliance help code, there's connection issues with that widget.
@mighty panther @native oyster @native oyster @noble moss
Hi @ember stone. I'm assuming you already submitted a support ticket with requisite screen shots?
Well, we can escalate issues that aren't being addressed in support or ignored.
But with a support ticket they can at least log in-game information.
Right, so lets say you submit a ticket with screenshots. That will also include your device information too and player info.
Then lets say they don't respond or nothing is addressed and you say hey Cap! What's up with this man!?!? Then you send me your support ticket info and push it up or try to
Then they can look it up and see all of the needed data to debug
@lapis kindle uhura
@lone thistle cadet uhura ability is passive, doesn't show up in battle logs
Some players seem to have an exploit that allows them to bypass shield
nope the game is just bugged
They are able to do it consistently
they are exploiting
Report them ingame, support can actually see that
is there a reason scopley has done nothing to fix the broken planet?
It is on their list to do and they are aware of it. But no eta
@vital folio The obvious answer is often correct..
...They don't know how to fix it. 😏
😂 🤣 👍
@vivid horizon msg all players, give them 48 hrs to move away...in 96 hrs, zero out anyone's rss that has not moved. There, fixed.
Many can't actually move their bases. They are bugged in random locations.
So there are actually 2-3 overlapping issue and they don't know how to untangle them for a fix atm.
@ person I can't tag. I assume you can't repair your ship and you get an error when you do so?
I've seen that happen when you tap recall just before a battle engagement.
Typically resolves once the warp timer completes.
In fact it just happened to me 15 minutes ago
@native oyster
You can tag people by typing @ and then clicking on their name.
I know I just didn't want to scroll. Multitasking.
👌
@native oyster I have the issue that @vivid horizon reported above where I can't move my base. It's going on 3+ weeks and support just tells me to watch known issues but I don't see an issue there for it. I can provide more info if it helps
@glacial plaza Please send me SS of the issue.
I’ve just had my station attacker twice in 1 minute with no 5 minute shield/warning
@rancid rock happens all the time on server 15(especially with PWD alliance)
My station was attacked and my 5 min shield did not pop. I lost millions in rss. 20 attacks I also have screen shots of each attack if needed.
Anyone know how to fix the game bug that prevents you from loggin back in to your account?
Is this a bug. I scan it and it's a dead base but I hit it and it always has life
@obtuse pond open a ticket ingame and include a screenshot of your user ID along with all that information
@outer plank have had that a few times as well. Could be they are online and repairing
"...is need..." should read, "...is in need..." in mission "Supply Run".
@outer plank @autumn socket the station will automatically repair itself regardless of it being “dead”. That’s by design.
It just takes longer to repair that way
@roxas I agree. But when you scan it and it -10k after 3 back to back hits but never get in there is a problem
Game extremely laggy tonight. Too laggy to play. Multiple restarts not helping. Calling it a night.
@edgy nebula the lag and crashes and red ring of death has been a issue for 3+ weeks. I can barely hit a station or protect my miners. So far no fix
New bug? Experience of ships is not being counted, you reload, it works and then stops again! So now no experience for all the work we do!
Here is an issue that makes no sense. Teiring up 1 ship and trying to teir up another at the same time this message comes up.
Why is that when teiring up a ship you can only do 1 even though you have several drydocks plus the message is about repairing when there is no ships being repaired?
I cannot reallocate my base says in current state is impossible when it will be repaired
@sharp grail I don't think it repairs it's self when you've just got it down to 0 from full health
Game has locked my ship in a system cant recall or move to another system.....
Unable to move to other system or recall ship
Unable to move to other system or recall ship
My ship is stuck
Please reimburse me all my pack and close my account shitty game.
Full of russians cheater and poor devs
@lapis kindleso goes from 0 to 10k health straight after being hit and zeroed?
no, that would be someone pressing the repair button
That's what I was getting at. It happened to me the other day
but looking at the screenshots again
are you sure it was dead? like did you see a ship actually looting it
because ive had the station look dead on scan but in battle report it still has hp
I always assume its not dead until I see a ship actually loot
I'd got it to zero on scan but didn't get loot report said 1 base health left went back for another hit to full zero it and it was back to 10k health which it was before the last attack
how much hp did it have on the battle report before that one?
assuming you still have that battlereport
That was far to many attacks ago and it said 1hp
Anyone actually reply to this channel or even acknowledge post
Game is buggy as hell.
@heady frigate there are a number of other players who have reported the same issue, support told us yesterday it's high on the priority list for the next batch of fixes
Doesn't get my ship home does iy
have you contacted CS in game? they may be able to force recall your ship
Cs in game?
customer support
High priority, I heard that 3 months ago..
@native oysterthanks ship moving
is that a new world record time for support response or did the issue go away by itself??
random coincidence, its like when you call for help, and immidiately after or during the call, the issue resolves for an unknown reason
sometimes its fixed by a client reset, thats usually only when the ship isnt actually stuck though
if the ship is actually stuck due to the bug support has to fix it
then you need to open a ticket
support can tow your ship home
and I recommend avoiding using vemet as captain for now
@surreal adder from the pics above it looks like your 'Vemetted' only support can fix this
yes
im going to start spamming nonsense in the chat if they continue to ignore ticketd
tickets*
when did you submit the ticket
over an hour ago
it takes up to 24 hours for them to respond, gonna need a little patience then
no wonder people refund like mad
its a mobile game, be glad that you get a response within a week
well they better start employing better code monkeys then
bloody bugs left right centre
I have writen on Linkedin, and on website as I am asking a full reimbursement + Closure of my account for the really poor service Scopely provides to players. Providing little crap updates and not fixing main issues/Letting cheaters own the game buying packs on subbaccount and emptying themselves does not deserve any support
As a particular there is no way I pay 700€ in 3 months for that kind of poor service
Having a ship stuck when hitting a base after 1 hour spending looking for one that got ressources, is just a joke.
Looking at russians players full of ressources exploiting bugs and not being able to be attacked due to feet-coded front-end application is a joke as well
So many refinery cycles I've not gotten uc or rare crystal..have gotten rare ore and gas..and uncommons,I'd consider it a bug..and one that's making my " bought" ship unusable..
Anyone else have issue that Star Trek is nowhere to find in the notifications settings on iPhone ??
Ship is stuck in warp bug (so i cant move it) and destroyed by a trained fighter. Third time within two days.
Pls fix it. @ivory vortex
Dude mine is stuck too
They do not care
They are too busy using their ressources for a new game
I had a 1 day shield on and all ships in bays and somehow the attacker was able to take more than my protected limit.
How does this happen?
I am mystified by this. I have spent hundreds of dollars on thos game.
MINING RATES MEASURE
The mining rates for Horizon/Antares, and for Barot/T'Pring,
are displayed correctly as measured (or rather, the measures confirm what displayed 😉 )
(took screenshots again today based on the gifts onscreen clock)
Alas not yet so for NorthStar + Stonn.
Mind, the measured rates are excellent
The bug is that the displayed rate is much lower. <<<
by a factor exceeding 2.5 on Ore and 3 on other minerals
Just a display problem you'd say, as long as they bring home the minerals. 🙂
Well, mmm'kay, the problem is that this makes planning harder, as the mining times displayed are also much longer than the actual ones.
I have all the several screenshots, it would take a long time (and room) to attach them here.
I hope the summary table here below does as well, and that you'd trust I collected the data properly
another problem, is that North Start Health bonus is so good,
that when you measure it with Stonn on Cry/Gas, where he has no mining bonus as captain,
they make Stonn advantage on Ore smaller.
What you display is consistent with his +35% Ore mining bonus
When you measure it, his actual bonus is just 11.3%
(of course you also benefit from his +35% Cargo size "Pack rat" ability, precious on the cramped NS)
Anyone refine and show each opening of the refinement is the same number but only get 1 amount?
(and please dont come complaining about "thumbnails".
This is the original size, and I can dispaly and read it perfectly from here, both from desktop and from mobile, if zooming it)
@ivory vortex @native oyster so i just promoted Kumak and his skill discipline went from 15% per round to 12%... ?
@sudden lion the maneuver is based on synergy on the bridge, not promote level. Change up your officers and it will go back to 15%
The only officer change i made was promoting kumak... was same officers as before promotion seems promoting hurt his synergy with Arix
Who is the third on your bridge?
I have been running Kumak captian Vella and Arix... I switched Arix with Livis and got back to 15%
Yea, gotta watch their roles for max synergy
This is bugging me, why is there a G2 crystals in Klingon space?
<@&509691205798592532> So, I know the refinery doesn't actually give X return per 3000 (on G2 let's say) - even though the screen says it does, but can you all ask and get back to us with what the result actually does for us on a 3 Batch refine over a 1 Batch refine? Are we simply paying more RSS to get 3 refine returns in a 10 hour period instead of 1? Or are the roll rates also better with the 3 refines over the 1 or 2? And if so, what are the better percentages?
The payment is for faster rate, doesn't affect drops of each roll
Operations and Refinery upgrading are only things that current affect rarity and quantity
We cant ferine timers are of.....
Yeah, we are asking about that.
i would assume that it has a very low (if any) cooldown, so you can refine all those raw stuff you obtained during the event
at least that would make sense
last time, it had same cool down as usual
Is this where I go to report a stuck ship? Been stuck for 24+ hours now. Support is MIA on the issue
At least the baby augur has more teeth than the mommy augur, right @floral zephyr ?
@native oyster support need to unstick your ship, usual respone time is 12 to 24 hours
@native oyster they fixed ship B when it got stuck in a warp loop,AFTER ship A was already stuck.......ShipA is still stuck. Been stuck since 1230EST yesterday
Ouch, ok send another ticket and pm me your user id in text format and I'll see if I can get it escalated for you
I understand that doing more batches in the refinery simply increases rate and not probability of common/uncommon/rare drops of each roll. I know that for doing one batch of 3000, you get two rolls of whatever is displayed as possible chances. So when you do two batches using 15k, does that mean you get five times as many rolls as the 3000? @brisk night
And similarly, doing 3 batches with 50k is like 16.66x whatever you get from 1 batch?
No, you just get twice/three times as many rolls for 15k/50k. Think of it as being less efficient the more you refine.
asia server refinery bug
@opaque dew it's not a bug it's open in 2days 19hrs and will only be for 1 day
@brisk night
I have reported this in game as well
I was in game, in system view doing missions, Kehra docked at home!!
6 attacks on my station, no alert, no push message,
7 minutes after first attack, my screen goes red and says “station attack”! 7 minutes!!! Seriously 😒
Where is my docked ship! Sat there undamaged while my station gets hit!!!
Not good enough!!!
drop rates for 2* are messed up again. refine time everyone. drops are at least 3x better
happens almost every time they introduce new chest
or change anythnig there
and they fix it pretty fast, after a few days
thx scopelly
Apparently support does not understand how clocks work. I was attacked at 1am, and 10pm
According to support, the 10pm attack is not eligible for a 5 minute peace shield since we only get one every 8 hours
While opening chest, this happens
Unable to complete mission due to lack of hostiles that are required to be destroyed in this system. Help?
<@&509691205798592532> this is my second day not being able to log in from my phone, I can't even create a support ticket, the game load hangs at 25%, tried restart but nothing happens, what can i do?!
@spice forge - before I escalate, let me validate: do you know your player ID? ( If so, pm, don't post here. If not, I will need to ask CS.)
I dunno if this is a bug.... but at lvl 20 how often should I be seeing uncommons from my 3* refinery runs? It’s been 4 days and I haven’t seen a single one
Hey, again and again and... Again à bug. This time I can't upgrade my Kumari because some ship is repair but I haven't f**** ship repearing so what??? 48h I'm waiting for assistance and nothing!!! Answer : reboot game?? Really????
So tired to spend money and play on this game it's incredible to play with bug like this
@wise salmon I had the same issue, but I restarted and it seemed to repopulate with hostiles. See how you go.
Has anyone encountered a mining bug where it appears the person mining is sitting on a zero mine, but checking with them they confirm they are actively mining?
Im unable to user thee event refinery. It is constantly locked since event statrt.
Will be unlocked at end of the event
Need ship unstuck!
When does the timer say it will be available @native oyster ? Theres your clue.
<@&509691205798592532> @small pulsar delete that image with your user id
Ive got it @lapis kindle ty.
Sent it to support love, glad they helped.
???
Helvia supposed to give +35% to parsteel mining rate, but comparing rates I’m only seeing a +25% rate increase (6300/5040=1.25)
Still! No refund for the early single clicked" look" buy whatever officers.. just want my 7200 tokens back,
@devs Cadet McCoy is supposed to boost capt maneuveur by 8% as a bridge officer but has no effect on captain mining rate boosts when on bridge.
Hey guys, I have a problem, the game tells me and other my ship B is on a mine while my ship B is really on another. Player keep hitting that mine which is empty but appears with my name and ship on it. When they hits, my ship get killed while I’m on another mine. This is getting me insane because I finally got a 3* mine during this event and the game fuck me deeply
See my ship B is at the bottom of the picture but mine says it is on that node...
@ivory vortex
The game gets worse every time you do maintenance or updates. Please bring it back to what it was in December
There isn’t enough nodes to mine 3* mats.
I spend more time rebooting the game then playing it
Why is this even allowed
The Infinite Circle bug on Mining Nodes is slowly re-appearing again. Noting some popping up in various sectors and of course, can't list their locations beyond some systems.
Scopely, it's just incredible, I pay so much for this crap game broken, you don't answer me for 48h, I hate you and I will make comment everywhere about that broken game
Thx for all and for trolling us hard
@panicThe game is still very glitchy. Invalid ship locations, invalid warp paths, planets with 1 open slot but I can't move there because it says there's no room. Hostiles warping out of systems, mining nodes that show resources, but u can't mine.
That was supposed to be @ivory vortex
The ten minute free chest timer doesn't always reset, sometimes the button is grayed out, not available.
Not able to select a point to move ship to, because of some lag or glitch, and my ship gets destroyed.
Also, I've tried using T'Laan, the officer that gives your ship extra xp vs hostiles, and I saw no extra xp given on the pop up above the ship icon.
@ivory vortex Noticing several mines are not working again
@fervent ledge for a 25% mining rate the benefit would be 2%...it may not display correctly on ship mgmt or galaxy view, best bet is to mine something like parasteel for 5 minutes and look for a difference in amounts.
Unable to warp to Aiti (33). Noticw the green button and the 26 warp? I had to equip Scotty to get thw extra range.
Without Scotty I am warp 24.
Looks like Scotty isn’t working for me. 24 base + 3 should be Warp 27. Instead you see it is 26 and won’t allow me to warp to a 26 warp system.
I'm having the same problem
sent a ticket in and tried the fixes but nothing worked. They say they're working on it.
has anyone found a workaround for the stuck ship or is it literally wait for support?
@vital folio I really don’t understand your maths. Ship with Helvia states a mining rate 25% above that of a different captain. Should be 35% higher. What is the 2% you are talking about?!
@unkempt solstice scotty is broken on the jelly, was supposed to of been fixed last update
@fervent ledge pretty sure it is 25% x 1.08 and not 25% + 8%
These nodes on Nabok are still broken
@vital folio My point is that the rate boost is stated as 35%, but I’m only observing 25%
Ship B and C are both identical ECS Fortunates. Ship C is captained by Helvia. They both started mining at the same time. Helvia demonstrates only a 25% increase in mined parsteel, not the stated 35%.
@ivory vortex is the wrong level displayed, or a general bug in this mission? I have yet to hit a level that will count towards the 8 and they were all above 30
The Game becomes more and more unplayable under iOS 12.2 - i had about 50 crashes or freezing screens today alone 😭
Today,I've had lock ups, lagging outs..etc..
@ivory vortex Base strength when attacked is much lower than I see when looking at it. Still cannot report through the app
Since the last maintenance (APAC), there are numerous systems that crash the game if you try and view them.
I sent a message about my station not auto shielding after a attack. Now i am unable to even check of they responded to me. All i get in game under my nametinfo is a button that said chat...like i want to send private messages to my fracking self??
@fervent ledge What level is helvia? Who are the other two officers besides mccoy? You would be better off using the synergy bonus of other mining officers if you have two. No where would it say 35%. cadet mccoy is a 8% increase to the captain's skill: .25 x .1.08 it is not .25 + .08. My point is this difference is negligible, almost imperceptible based on what you may be mining and for how long.
@native oyster @panic
In many missions, they say "kill x lev y hostiles in this system" then you try and find you can kill'em in ANY system for that mission.
With Support of the Empire it's the opposite:
It's only implicit, but you have to kill lev30+ hostiles IN YADALLA, where you have een sent in previous steps.
I've killed 38 neutrals, and 37 Romulan patrols in nearby systems, not counted for the mission.
....too bad Yadalla is (42) !!! 😂🤣😂🤣😂
41s Still too high for me to kill.
That step of the mission is poorly documented tho, for sure
@winter peak , I find the advantge of that is I get a quick response, lol
@exotic coral yeah it simply says lvl 30. If that’s the case the output should say 40+ since that is what’s in the system
Actually 41+
In a (42) you find 41-42-43
Otherwise it could've been a simple 30-40 typo
Well...rebooted...and my problem cleared it self...got my rss back that was lost also
This lad was raiding my station @dim robin and said I was using a bot he was acting weird in the raid and got me thinking he was using a bot you seen the way he attacks me when I'm parked on the station he's hitting instead of recalling its like he's hit recall and the bot has hit attack
Barot's officer ability doesn't seem to do anything. you can see in this battle report that the attacking ship took no hull damage despite me being on a node. His ability description also needs to be fixed. Depending on how you view his ability (on ship, via officer tab, or in a battle report) it changes. It'll either say 20% hull each round or 20% at the beginning of combat. This report specifically shows NONE of my officer abilities activating, something I've seen happen in other instances as well. Specifically, I remember pvp officers (ones that increase damage of specific ship types when fighting players) not always activating.
yea he doesnt work while mining. he does work while defending the station though
My alliance member has been stuck on this station for 20 hours now. We have tried everything. Getting others to attack him. Attack the station. Close and restart. And a myriad of other things. Now we turn to you, the revered scopely game dev's.
Server 027 - [S:601072182 X:-417.6904 Y:8.590088]
@hard leaf have you tried having him submit a ticket ingame with the stuck ship and his user id because they are the ones that can fix it
not sure how that is done to be honest
have him press the icon in the top left, then press settings, then help/faq
select lost progress and contacting support
select contacting support
select no
then submit the information
they can take up to 24 hrs to respond but its a quick fix once they get to it
ok ty
once thats done if its still not fixed after 24 have him tag the moderators here and they can escalate
np, its a very unfun bug, hope he gets it fixed soon!
I found a game breaking bug
@hard leaf I've had that bug before and for me what fixed it is having someone else actually blow up my ship, instead of just attacking it. He could also try clearing his Localization (icon in top left -> Settings -> scroll to bottom and hit "Clear")
If it's something that's exploitable and you don't want to post it here, it's probably best to submit a report through the in-game tool.
@plucky girder I'll PM you.
Already on the tracker. Thanks!
@native oyster Is "already on the tracker" in reference to drtjab or my post above?
@fallow jetty 😂 😂 😂 😂 Ironically, YES, is the answer! They both are!
Ah cool. Tbh it would be really nice to have some sorta public tracker so that we know what has already been submitted
Once again my station has been attacked and cleaned out by RGNK despite having an 8 hour shield active. No notification warning and curiously no damage showing to my station. Just millions of resources gone and 16 inbox battle reports.
Submit a report to support. I had the same kinda thing happen but in my case I was wrong. I simply had gotten attacked a couple minutes after my shield expired (which is extremely suspect especially considering I know the person who did it is... fishy)
I submitted the report but this is the third time in three weeks. Seems like this should be a fixable bug. Maybe it was the cheater bot that I've heard about.
@ivory vortex I cant move my ship !!
Was attacking station and then the ship froze in the middle of attack and I cant move it it just says In Battle.
dann sage ich nur hast du vemet als captain oder er hat vielleicht vemet als captain dann schreib dem support und warte 2-3 wochen bis sie es beheben
und du dein schiff wieder hast und nicht vergessen alle ress auszugeben weil wenn die das schiff zurück setzen geht der friedensschild mit aus und dann ist man ganz schnell leer
then i just say you have vemet as captain or maybe he has vemet as captain then write the support and wait 2-3 weeks to fix it
and you have your ship again and do not forget to spend all the ress because if you put the ship back the peace sign goes out and then you are quickly empty
@ivory vortex I can’t move ship it says in battle !! My account zimmann. Hellllllpppp!!
Fixed huh
@halcyon cypress I have done that and am waiting a response.
how long are you waiting now ?
can you provide me your playerid in private ?
yes
and with the previous stuff I actually was addressing @halcyon cypress 😉
asked him if he was using ios 😉
Sorry didnt know
Biggest bug I see,is lackidasical development, extremely antagonistic customer service..
My base got hit.. 0 notifications on shield or attacks 😐
Combat Training 16: how about not having it in a system that requires warp range of 40.
When we will be able to move bases this is a terrible bug
i am getting the warp bug (under/over estimating travel time) when using thenofficers that grant faster warp (human and romulan), for example when i use 100% warp speed increase when empty one leg of travel to node works ok, but return does not. Anyone else?
BTW - Prime anything, with <Instant> not showing any price - Should probably not have that button like that making people think they can use it. Even if people bought the pack to do it.
The Infinite Circle on Mining nodes is growing again - Noticing that if a ship is repairing - Can target the nodes. One showing as 0 resources available, another showing resources available, but when you target with a ship that is capable of mining, infinite circle.
You cannot land a successful hit on the bases on this planet
Is saladin meant to hit so hard or is it a bug/ imbalance
@hard jolt mining should be ok once maintenance on eu/us is done as well
Is there a new bug where people cannot log in? Loads the game state, flips to the preparing screen and kicks me out.
@icy hill SS and report it. Everybody should. This has been for months and gives those players an unfair advantage.
@haughty valve Vit cant answer that, Scopely needs to fix it. Red names are player mods not devs. We will ask again though.
Ok thanks
Thought this was fixed
Not only Arteig Rakkaus on our server too
Base cannot reallocate and can be attacked I’m stuck for over 2 weeks now
I didn't know where to post this. But I got this as a private message. I thought you all might want to know they've Advanced from Global chat to private message spamming
Yep spammed also with the message
Also got one
@harsh creek @harsh jacinth @halcyon wraith @keen hemlock @native oyster Please report it in game
👍
👌
31 days iv had an open ticket for what the hell?
Please report Scotty's messages. Click the sender's name, hit report.
@fast kelp - please pm me the details of your ticket and player ID.
Not a bug, but here you go
I would like the ability tonplace a ticket but only ever saw a settings button to get help once this whole time. I want to put in a ticket
But cant. So lets start with having the ability and optiom to do so. That would be nice.
@summer anvil what do you see in the rest of the time?
You should always be seeing settings if you click the top left corner.
A button that says chat. Which leads to a chat with myself.
Nope. Many of us only see chat.
Ohhhh i see.
But that usually is fixed by clearing localization + restart.
I've had that too a few times.
Nope. Tried it. Several times.
T_T
I'm sorry to hear that. Have you tried the internet address to open a ticket that way?
Nope. Didnt know there was one
<@&509691205798592532> could you hook cherry up? I don't remember the exact link to that address.
@summer anvil we'll get this sorted so you have a way to talk to support. Hang tight. 😉
@summer anvil - you'll need to reboot the app.
Rebooted already and cleared everything.
After that, you should have the settings button back.
Hmm. Well, that's new
Usually the Chat With Yourself button goes away if I reboot
Thetes always something new 😆
I'll notify the appropriate team. Thanks for letting us know.
Ill do it a second time hold tight