#👾-bug-reporting
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Lol
antares cargo should fill at 1.47mil, only took 470k (32%)
horizon cargo should fill at 680k, only took 280k (41%)
lol, this is like all the rss that i have in base right now 😃
Hello, no XP ship since 3 weeks
Thank you résolu 👍
Lol...
@candid saffron stop hitting yourself why you hitting yourself I'm not hitting you you're hitting yourself
@onyx bear is there any way to make your notifications working on iOS ?
My I game notifications don’t work on IPad and on iPhone
No matter what I try to do
context on this, we are aware of the issues with notifications (either not send, or delayed) - we do rely on a external tech to handle these for now, and realise it is not satisfactory. The team is crafting an in house solution (that's very much why we do not talk about an overnight fix on this front)
😂
@native oyster do you know meanwhile if your new horizon cargo is intentional or bugged?
🐛
@onyx bear Can you actually progress to Associate? I hit the 2mm mark by the green progress bar at least and went an additional 10k+ to check but it won’t allow me to progress and since it only shows 1MM w no additional info once you pass 1MM factions points I have no idea if the progress bar is wrong or the functionality isn’t there yet
could be some roudning issue here, as surfaced by players, past 1M, lack of granularity in this count
reported
i advise enquriing to support to check your atcual count, and if bugged, ty
Thx. I did hit support on this about 20 min ago, will let you know what they say
when hitting a 5k shield with 50k dmg - it should eat only 5k of thsoe and the remaining 45k should go onto the hull.
instead those 45k just "vanish" - it says "shield depleted" and thats it.
It's not right that a remaing shield with 1 hitpoint can fully absorb a 200k shot...
not sure if this is considered as a bug or intentional tho..
How do I fix this
Reinstalled game cleared localization
Nothing
Can't refine
Base randomly relocated to new system without me doing it
@onyx bear
INCREDIBLE BUG ON ATREIG 16 CLOSE TO MIDNIGHT!!!!!
THE ALLIANCE GRB HAS DISCOVER IT.
THEY KEEP ON ATTACKING OTHERS SINCE NO ONE CAN ATTACK GALACTIC REBELS GRB!!!
FIX IT IMMEDIATELY OR CLOSE ATREIG AND REFUND ANY ALLY BUT GRB
IT IS INVALIDATING ALL THE GAME
Same on our server
Fix the freaking quests that have been bugged from months ffs
@native oyster you're wanting attention, maybe just not the attention that you really want
Lixar(35) has 2 star crystal instead of 3 star crystal. I think this is a mistake due to the fact that anyone that can get here doesnt need 2 star anymore. I would love to mine here please change
The level 17 hostile captain spawned in Suliban(35) for me - a Warp 40 system. I don't think that mission was intended to be accomplished only by a 30+ level player. It puts all the resources provided by that and the following missions out of my reach. Players with bases located in Vindemiatrix(15) have a 25% of this happening at any hostile captain mission level.
There is wide spread panic about the use of 1 day and 3 day base shields while waiting for the maintenance to complete. Our alliance leaders are telling us that if we have a ship out mining while one of those two specific shields are active and that miner gets attacked, the shield will fall and our base will be open to being raided and drained of it's resources. This is one of three issues with base shields that need to be addressed. The other two are ships heading for a mine while a shield is up won't step aside when arriving to find a mine already occupied upon arrival. This should occur if you didn't receive a prompt to attack when you set the destination. So currently, a player can move onto the mine right before you do and kill your shield. The last is the auto bubble not popping up when attacked. This problem seems intermittent, but may be related to the type of ship that attacks. The lack of an audible alarm makes it difficult to even know when that first attack hits but the lack of a shield is much more problematic.
@slow flax we’ve had reports on our server about shields falling even when all ships are docked
my shield was off when I woke up my ships where back in docks and my base had been relocated
@ivory vortex just did research on grade 3 ships and should get 10 of each 3 star ship BP
but guess what... i didn't
@outer bridge i believe the research grants 10 of each of the common warships, kehra vahklas and kumari
i know what it gives.. i am just saying that description says othervise
apologies, must get my sarcasm detector recalibrated, agree text is misleading
[S:494468965 X:-32.33008 Y:-16.87645] Ship is stuck in middle of system. When I recall it goes to base and appears back middle of system. Please advise
@fallow bane contact support via ingame no one here can help you
they helped me when my ship got stuck
Thnx for the redirect.
So anybody Bueller Bueller know how to fix refining when it says this.
I was told after waiting 3 hours to click on lat button and it would fix itself that is a lie
@slow flax on our server we are trying to teach everyone warp next to the mine rather then to it to stop this happening
@native oyster how many lights already ?
THERE ARE FOUR LIGHTS!!!
is the cargo bug fixed?
so i have a huge question, the planet Zevis in the Atreig system has a bunch of players around it and no one can attack those bases...but they can go out and attack us. We have complained a few times and nothing is done...can we get this fixed...something is not wright about them being able to drain us but we cant do anything about it
@autumn socket I know about moving next to the mine, but sometimes a guy just sits right up close and when you go to exchange your miner with another to return cargo, they jump on and blow your shield.
@vital plover I've seen this too. You get the button to attack, but when you do, the ship just hovers over the base idle. All our bullies are hoarding up space around planets like these. I heard there were more.
i think so jclovis...its so aggrvatiing they are attacking our bases but we cant do anything in response...
This one is just annoying, not fatal: on startup, the game picks a mission and gives the flavor text as if it had just been received. Always seems to find the longest one.
So someone just attacked my miner on a mine and instead of getting killed, my ship lost half its life and stayed asleep under the mine while the attacker took the mine over...
That never happened before....
Sounds like that battle was a draw after 50 rounds. If you didn't lose, surprised you lost the mine
Galaxy and Alliance chat:
So when i am battling a station or collecting resources, i change the chats to alliance but when i open it up to speak it brings me to galaxy chat and not Alliance even if i go to a different system or go inside my station
Please fix this bug its annoying
@sacred anchor If you don't lose your ship after 50 rounds of battle (see the battle log in the report), then the ship with the most hull remaining is the winner. The other is just hovering. What they do need to implement is a push off the mine so your ship isn't hovering over it. They blocked us from double-tapping on a mine to hover over it, so they need to finish that en-devour with the losing ship sliding off to the side.
I imagine the reason for cutting off the battle after 50 rounds is to ensure all the data about the battle is sent to both parties in the time given for the battle animation. If the battle continued until there was a destroyed ship, this data may become too much to send in time.
Not sure this bug is as bad as shields falling which I have seen based that have no shield but won’t let you attack. But on a more annoying note I have noticed when you upgrade your dry dock so you can upgrade your defense platform the dry dock counts toward any station event including the weekly challenge we have now. How ever when you upgrade your defense platform which is part of your station it does NOT count towards your station points on the daily’s or other special events. Can anyone explain why? <@&509691205798592532>
@slow flax thanks
American Server.... How about fixing all of the broken mines and glitches before adding junk? Just a couple of screenshots next.
This bug is happening often, battle reports all scrambled up
Hope this gets fixed, what else is being scrambled up, are the player stats also being affected?
Nope. Just the reports being backwards. Doesn't affect anything happening in game
Level 29 hitting level 20 however level 20 cannot hit Level 29. I have reported this to Scopely and they said “it’s out of their control” 🙄 wait what. You’re suppose to make things balanced. “Thanks for reaching out to us again. I'm really sorry to hear that people just run around and try to spoil the fun for our players. But as much as I'd like to stop this from happening altogether, there is nothing we can do as Player to Player interactions are out of our control and it is entirely up to the players as to what they do while they're playing.”
My ship is stuck in combat, have restarted the game 4 times, cleared cache. even tried it on a different device and is still stuck. Help!
Hadley's training ability doesn't work.
Also confirmed those numbers by checking ship stats before and after each battle
Question. When I make a purchase in the store that option goes away and I can't choose it anymore. For example: if I spend $20 on resources to upgrade my ship it disappears and I can't choose that one again
Not a bug, the price goes up
So.... can devs explain how ive just had over 1m res wiped from my base despite having a 3 day shield up???
Sry wrong server :/
The Scopely CEO just visited the programmers' office. He is sick of "pandering" to them. They will now not get new Macs until 2021.
https://tenor.com/view/mad-angry-tantrum-panda-upset-gif-5578754
It's broken, being fixed right now
you should not be able to use speedups on repairs when being below 5 minute mark.
Unfortunately client does not sync very accurate and when your alliance helped to push it under the 5m mark - you might not see it and waste a speedup.
This should not be possible, as you can clearly not use a speedup when being below 5 minutes and your client being synced correctly.
So what server should do is check if you are below 5m - and in case you are, just sync, so you can use the free one
Buildings that trigger rewards when upgrading - like academy or refinery - do not trigger those rewards if you aren't in "Interior" station view
i just upgraded my refinery to 28 for some raw mats, was in galaxy view and didn't receive anything - same happened to me with academy, very unfortunate
Been having a pretty consistent issue where after relocating my base, when I send my ships somewhere the game thinks my ships are still at the old location, even though it shows them as "home"
If I force close and restart the game then they're back where they should be, otherwise it might be a 10-15 minute warp where they never actually arrive because the game doesn't know where really are
How can I retrieve battle reports that are missing
I've had at least two base attacks that are not in my logs and they are the most recent battles I've been in
@brittle needle you need to submit a ticket they need to destroy your ship and manually tractor it in to your base I had one stuck for four days before one admin fixed it the other five were like stupid as fudge
<@&509691205798592532> is there a cap on parasteel tokens? I just bought another $100 pack and still only have 95 tokens? Is the game max 95 I have lost approximately 20 or so tokens.
@heady lava Probably it is some kind of trick, bug-exploit.
I think, if someone hits you, and then leaves his alliance, and then, he creates a new one, and then, he changes the letters of the alliance... he will not appear in your reports.
It is what I think once I perceived from an attacker that I was tracing him by the Top 100 Power Players.
He attacked my station, and the report was there, he left the alliance. He created one. He changed the letters of the alliance. When I, again checked the Inbox, his report was not there.
Coincidence?
@native oyster it's possible I got hit by someone last night the report was there and then it disappeared I woke up this morning to another base hit at least one that drained my base but no Battle logs this time I suspect the same person
Unlucky us, if we are not online. If this trick is being confirmed.
That's why I want scopely to restore my Battle logs cuz then I'll have the proof that I need
Within some terms, they are forced to ensure all battle reports are there, while not reaching the inbox limit. It doesn't matter, if you 'need' them or not. It is your native right, their obligation, in this case.
But, due probably you have been hunted some mobs for dailies, even if they could restore that report... probably could be 'lost in time', due the inbox limit.
I haven't been on the game all day I didn't do any attacks this morning myself so I can start with the base hit that I did and anything more recent than that are the logs and I'm missing cuz that's where it stopped
So you got a chance. Nice. Because if you don't fill anymore your Inbox with reports, you could be able to get the intended report. Hope finally those at Game Service/Support Team /whatever their names, could finally sort this out
so, good luck!
What does the clear localization supposedly fix?
NS has a glitched that if attacked while mining, it somehow misses the cargo limit and keeps going.... it's "over-mining" -- https://cdn.discordapp.com/attachments/525306032520429568/553026820191158314/Screenshot_20190306-202852_Star_Trek_Fleet_Command.jpg
I reinstalled the game on my iPhone and now notifications are not working and I have tried reinstalling a couple more times and restarting my iPhone also but nothing is working and the game is not showing in settings>notifications
@turbid ravine
Under my tests, it helps to clear just the language cache.
Often, I switch between German and English.
Sometimes, I see 50% English, 50% German at once.
Hitting that button, it seems, helps to "restart" the language, more efficiently.
But it is some sort of 'funny' button, because the technology about languages and HTML/XML tags, are older, than older are.
So, why this game needs such button in 2019?
🙄 "Misteries of the Humankind"
@atomic cloak The intent of the game is to tactically choose your ship. This defeats the biggest limitation of the NS. I'm not for exploiting bugs but scopely folks put it that way for a reason. I'd rather it be fixed personally. The node is the limit it would seem.
@topaz cove please submit a ticket on that
I have no battle reports for the last 37 hours. I am missing at least 2 attacks on my base, and would like to know who hit me
@onyx bear see above post please
@heady lava please send a ticket for that, JB wont be on for hours.
I will pm you
The cargo bug has been exploited so heavily that no one is mining anymore, people have left the game until its fixed, this has demotivated others from playing also.. the game is becoming a ghost town...
The scariest thing in this game is pressing the Locate button on mobile when you have a 10m Recall. Is it possible to get an Settings option to confirm Recall? Also an option to disable double tap warp (scanning nodes and accidentially attack someone).
Does anyone know if the burning attack has been fixed? I had been told that it's broken.
Why did som of my alliance receive some sort of token-filled Gift Chest, but others (me, for instance) not get one?
Is it because I don’t spend any money in the game?
Because if that’s how it works, I’m outta here!
No its not picked by who spends money
I was being somewhat facetious, but I appreciate the confirmation!
Its varying everywhere and the best results in our alliance so far have gotten the ones who are free players
So, it’s either random and only •some• people will get the two chests?
Seems like a pretty large percentage of my alliance did get the chests…but not all of us (I can only speak for the handful of us who spend a LOT of time in the game)
@timid tartan What is the “burning attack”?
@gentle cloak have patience, when Panic gets on Im sure he will clarify if the token pack is on slow rollout.
That’s pretty much what I was hoping the case would turn out to be…
😊
But a fella’s gonna be concerned when five of the six alliance members in Alliance Chat got it but one didn’t…
😂
ok so is Scopley playing favorites then
only some peeps getting the extra bonus boxes or what.
some get them others dont.
whats the deal here. ???
@tacit barn as I stated previous, its most likely a slow roll out due to seeing the pics of it for days, I just got mine today. Patience is all thats needed until Panic gets on and can clarify.
yeh i hear ya, but its kinda creating confusion with in the servers,
and kind of driving even more wedge for those ready to rage quit the game.
things that are going to entire population should be held till equal roll out.
or at least an official anouce of whats going on. leaving peps in the dark just creats issue
I understand and hear you.
@tacit barn is spot-on with that!
Like me; six or seven of my alliance chatting; one of us didn’t get the chests…
its bad enough i have to wait till the next jellie event, having compleeted all the jelie missions, and having hit 2 of the events al ready maxxed, i should have it all ready but i am sitting at 74/75 BP
@gentle cloak and theyve done a clear cache restart?
just more glitches and no way to expect them to be fixxed
Should I clear the cache and try again?
The person who hasn’t gotten it should. Cross fingers!
I’m the one, mate! 😂
When you say “the cache” are you talking about the Localization?
Yes
Ok, ticket it, all we can do until Panic comes on.
Go to Scopely.com…?
No, profile in game, left hand corner, settings, help, contact us
No such capability.
iOS on iPad
Go to Profile
Settings is in bottom center; touch that
No “Help”
No “Contact Us”
Will pm you
Thx
Wonder why they hide it like that? Lol
For two days in a row I have not received any faction (federation) daily goals. Here’s my faction rep and daily goals.
My the last two hours my ship has been stuck in battle mode. I can’t recall it, tried to reset cache and hard close the game but none of these options are working. Also tried to redownload the game. Please assist.
The Game does not count my recruiting points!?
@heady lava
When you see the "Chat" button, instead the "Settings" one, just restart the game.
- It works for... some minutes. Then, it loops. (Aswell the purple base / the Me vs Me reports, etc). All of those are related to the same moment, being these lasts (messed reports) just 'optional' bugs.
As a way to say: - When our base appears in purple, the Chat buttons appears, instead "Settings" (under our profile).
- But only when this happens, it is when the report bug could appear. Settings button? then no "Me vs Me" reports, and/or "Station vs Me" when we were the defender.
So, one different thing is to not to be able to see any kind of report about some attack vs our station, and other thing is about 'messed' reports.
Once again, restarting the game will solve (sadly, for some minutes only) the messed reports + Chat button + purple base + etc...
Maybe, and only maybe, it could be related about switching between tabs/apps/programs. Some shared memory area when, at a given time, those bugs could appear.
Just wondering.
Can someone tell me where my automatic shield was when my station got hit twice in a row? There was no damage prior to this attack. The automatic shield never did turn on. Frustrating!
@acoustic pilot
Be sure, your miner (possibly) didn't hit another player's ship in a mine, you know, those moments when we send a miner directly to a rock.
If you did it, then, you are the attacker, so, bye bye shield with no previous popup/warning.
If you send a miner/whatever the ship... to a mine, and at the end, the mine is busy and you reach the spot... bye bye your shield.
About that attack vs "Catacombkidz"
@native oyster I wasn't shielded previously... And I have battle reports that go back 5 hours. I'm talking about the shield that's supposed to pop up and protect you for 5 min after your station is hit. That never happened.
Oh ok, Support Team will tell you about some kind of 8h shield. Submit them a ticket. They will tell you, specifically why, if it is your case.
@native oyster k thanks
How can I contact the support?
.
@native oyster
Profile / Settings / Help-FAQ / Something about "Known problems and blah blah blah" / Refactor mission / (Was not useful) / Contact with us
@vale nest
Sry, you need much more than that to be helped. Try to understand it.
If that window is talking about your station...
- Are all of your ships already in the station? (doesn't matter if being tiered up, repairing, etc)
- Tried to restart game?
- ?
All ships are home. I've restarted the game.
Tried to move your station to another different system than planned?
I've got relocation tokens, the are spots available.
I've tried moving to many different spots.
Different sectors even.
I've sent a message to support...
Then hopefully your station will be 'resetted' in terms about that 'strange' status
As a way to say:
- It seems, under your local app, it is normal, but in the server, just opposite condition in that 'status'. So, your base 'status' and the same info on the server, just varies.
So, finally, the server doesn't allow you to move. Because the priority always is the info in the server, not in your local app.
Try the "Clear" the Localization cache button.
When will the bugged planets be hotfixed, that prevents stations from being attacked? Lost shields on those which support refuses to refund (or give me the resources I would have gained).
People are abusing this bug to raid others, while unable to be raided themselves. 😒 <@&509690795536941056>
One of my mates gets attacked under Shield protection, what the heck is this👿
Wow. A guy on my server just got refunded from apple cause he wasn't happy with bugs in the game from the update and wanted to bail. Over 1000$ refund. He gave us the link - https://support.apple.com/en-us/HT204084
EU player stuck on the APAC server. So many bugs it’s ridiculous
Apparently been fighting myself
Apparently I’ve been defeated when doing a raid even though the rss gets collected
Ships seem to be capped when collecting rss from mines and bases. Example North Star has a cargo limit of 7920 yet cargo seems to be capped at 6000. Envoy and ECS are capping too
North Star arrival time gets stuck at 0 and hangs. Doesn’t arrive at designation. Have to close the app and reopen
@limpid marten
When you see You vs You, just restart game. It will be again correct (real). Sadly, within some minutes, it comes bugged, but still got a chance with those reports.
The bug as mother bug, is related with your base, being shown in purple instead green.
Then, at same time, under your profile, it appears Chat instead Settings button.
If it says Chat, maybe, and only maybe, you could see those kinds of Me vs Me reports. But for sure, always we restart the game, those purple/Chat/Me vs Me issues, got solved... till next loop.
And not, your stats are not being affected when you see 'false' or just 'messed' reports.
Yur stats are only handled correctly, just the reports, as far end, seems messed. But the original data in the server, are correct, just real ones. Some sort of "I send you the data of the report, but dunno why, at the end, you get it badly sorted" issue is happenning.
Aswell with those temporary bad reports about you vs Station, and sometimes Your station vs Yourself.
Sometimes yes, but not always. My issue with those ships. Always my NS could attack and fill its cargo to the max available. But envoys are not allowed to enter the enemy station.
It shows the dance-fight-motion, but at the end, no fight, so, no report. No damage, no cargo won.
Stuck for 5 extra more seconds (dance = 5, + 5 more).
So... patience till they one fine day could solve them.
And they will say about:
- Hard Reset your phone.
- Localization button (clear Localization cache).
How I make a hard reset of my PC?.
We tried those mthods in Phone/Tablets etc.
The bug is unexpected.
I think they are trying some kind of limitation at the time to attack someone, as some way to protect the victim, in some way.
But at least, the fight system must show a popup with info. We are not divinators/Fortunetellers...
Where is the logic behind this?
you get a discount for amount over 100
so it would be useful to go to a higher research, convert a higher amount and then do lower researches. useful to know that it is working as intended.
yep
👌
Is there a bug at the moment with protected cargo?
yes, its being worked on
Thanks. I think some are doing quite well out of it.
Material rafine not add proprelly and very disapoting bug I refine 50k gaz got 2 lot and 20 rare gaz but the total amount of my base get +10 instead of 20. Plus I clic open total and get only what appear to be 1
Same issue yesterday... Rare Gaz not add correctly to the total amount of your stock
no it shows the amount from the previous chests too you refined only common on the other 2 batches
No I check with Gaz it was OK.. And sorry I mean crystal for the bug
I will check again on next raffine time but it deranging if you righ the mechanic of refine it a lot confusing! It's will be better to open all chest after you clic the amount you want to reffine
Hi. I ve been stuck in my alliance for 2 weeks now. Would like 2 know if more ppl experience the same error.
@@open spear To leave your current alliance.... go to alliance screen. (Bottom left corner) then click the cog bitton (top right) and then leave alliance. Then you'll be abltle to j9in another alliance.
My ship is still stuck in a mine for 2 days. Support is not helping. Any suggestion?
@lavish hatch nah he's completely in limbo he can't leave and we don't see him in the alliance list but he shows as a part of our alliance and can talk in the alliance chat
@vale nest I’m sorry, u r in a big trouble
think he sees the normal screen he just stuck he can click leave and get out briefly but it always brings him back to us without him doing anything 😂
4th time in a row my miner got shot over night and my envoy did not bring home the protected cargo. That’s the bug. But to be told by support that I should guard my miner with a battleship and that they can’t do anything about the protected cargo is just very poor customer service.
@lavish hatch
@lavish hatch yeah if only that would be true..the occurs after i do that and after restart game im back in original..sort of..half..
Cant receive of give help..cant co tribute to alliance. Do participate in events and dont show up in members list. Scopely are aware of the situation havent got fix yet.
BUG Report
When Instructor Spock is at max, but not promoted. Standard recruit packs will try to give you another Instructor Spock, but you get short a shard or more. I’ve spent several days with your in game support, and they still are not getting it.
Pack 1 : 2 of 3 shards received
Pack 2-4: 8 of 9 shards received
Pack 5-7: 8 of 9 shards received
Pack 8: 1 of 3 shards received
yeah, because you got 1k officer xp for every instructor spock shard, but no Spock shard, cause you’re at max with him.
@vale nest I have
Alliance screen
Leave
After leaving
Try to join first open alliance
After refresh
@mint sierra It doesn’t say that anywhere. It says you get 3 shards per chest, and all support can say is that I got the shards, when I clearly didn’t.
@silent bloom if you have enough shards to fully upgrade a crew member then the shards convert to 1000 officer xp as you dont need them that is exactly what has happened in your screenshots
@cosmic void If that is correct, I appreciate the help. But why has support not been able to tell me this after 4 days of back & forth?
@silent bloom because they are less useful than a chocolate fireguard and their knowledge of the game is minimal if it's outside a standard copy paste response you're lucky if you get something legible
Well, thank you. I still seem to be getting a larger than avg draw of Instructor Spock for some reason.
he's pretty common and was in some event rewards and packs probably one of the first officers you will see this behaviour with support should have been able to give you answers as to what was happening though but I find talking to a brick wall a more productive use of my time
@ivory vortex I found an huge translation mistake in the French version of the game. It says that Helvia's ability increases cargo size by 75%... which is wrong... and misleading ... since it improve warp speed by 75% if the cargo is empty
@ivory vortex
@ivory vortex There is a bug on my server that prevents anyone docked around this planet from any attacks on their stations.. Tried to hit many stations around this planet with no luck, ship just hovers over base and does nothing.
[Atreig X:-329 Y:-607]
My player ID to assist in locating which server it is: c0f4623a82cb
Hopefully this can be resolved so we can raid "untouchable" personnalities around this planet.
I'm sure this is a surprise to everybody but my ship died and I have no battle report I mean who would think that this game has bugs
And still no news on the protected cargo bug ? Mining is hard nowadays, gets killed all the time
What's requirements to receive initial Choice Rewards tokens and how to get more.
Shields on bases are regenerating instantly. No matter the speed of attacks, you always have to fight against full shields
Battle Reports not working. My station was raided, fine, it happens when you forget to put up a new shield, but it doesn't even tell me who did it.... NOTHING! No chance for revenge, that's bullshit...
Where do I start I'm not I'm not a very happy person I've had enough of this now this is getting beyond a joke the developers need to pull their f****** from out of their ass and fix this game I have had it and they can start thinking about refunding they don't sort it out or at least sort it out and give me some compensation for it please see attached pictures I don't expect to to uninstall the game to reinstall the game just so I can contact support this is getting beyond a joke
@ivory vortex @onyx bear
See above
The way they are compensating us is to offer us a pack which we need to pay for. What a joke!!!
Shit pack
@@ivory vortex and one thing I forgot to mess forgot to mention them a message earlier is the link betwe en the real world and the game world the notifications it doesn't work I play this app through Google and it could take up to 2 to 3 hours just to get the notification through that the cargo Bay is full or you're being attacked you don't get a notification that somebody for attacked you I play this game both on Wi-Fi and on normal 4G networks every time I switch from one to the other I get delayed notifications sometimes even 2013 notifications and event progress the cargo base full or I'm in a fraction area where I'm not supposed to be in the romulans are attacking me when I switch from Wi-Fi to phone signal when I switch my phone signal to Wi-Fi it happens the same
So is the burning skill working? I never see a notice report that says the ship is actually burning. And so it doesn't appear to trigger the other crews skills that say "when ship is burning"
So, when your System view "forgets" to make your home base green, you also can no longer access Settings. Great if you want to chat though!
Ok you may not know this from mutiple reports but since the open this game scoopy helps and chest and even collecting resources have been bugged. Helps request stop shows have reset. When like repairing a ship they some dont count untill you use a speed up. The boxes get bugged and stay at 0. And i wasted 300 latinum on a day speed up trying to collect production that was bugged that keept showing buffing. Which kind of sucked.
@lilac yoke when that happens to me, I've found force closing the app and restarting it makes the settings button reappear
@timid tartan Yes, for about 30 seconds.
@timid tartan Which officer causes burning on you ship, and what % chance?
Thats after reset and the 6 to 8 second between opening some.window like scanning. And going into system could be cut down some that improve quality of life
Yeah use have to do it like 2 tp 5 minutes sucked
my nero works, only after the first round though
@vivid bronze so when it says that, is the ship now Bruning? So it never actually says "ship is burning" in the log?
I get this and that's all I ever see
yeah it's burning if his manoeuvre activates
So then do you have to wait until the next round for other officers to trigger?
See the flaws = burning activated
Joy in Vengance only activates when enemy ship is burning
with Nero you need your ship to hit the enemy to generate the chance of activation so yes, would only become effective 2nd round
Understood. Thanks guys.
you can see his buddies' skills then activate
Hi!
- My max Warp is 33.
- I can see Traders till level 36 in Romulans and Federation factions, but Klingon Traders from level 29 till "Max 33 Warp Systems", never seen before.
- I see no Klingon Traders from level 29. (Included).
Tested.
And, from any faction, I can see Traders from level 29 till 33 (both included). No faction traders in those levels.
Is this a known bug/feature? Thx in advance.
it seems is all about your device. Tried to test it in other device? (even Bluestacks/Nox?)
Like those kind of graphic glitches produced by certain Graphic Cards in PC's, you know what I mean?
Hm... i have galaxy s9...
Don't think samsung messed up...
With their software
Maybe you use some API incorrectly?
If you got already your account linked from Google Play Games to this game, try to uninstall, hard clean, reinstall the game, etc
Ok
Those samples you shown, sounds to me to those kinds of incompatibility matters about "Halo" and so, in some Graphic Cards (PC). But who knows.
I think your latest OS Android update is correct. Maybe needing a hard clean up in the device.
Will try
Hi. Is it a known issue of error in relocating a base?
And if you never did it before, when you reinstall the game, and you appear where the tutorial, just close the game and restart. It will show your actual point in your actual account (normal behaviour)
The planet has 1 free space, but there is an error, and it says if persists, contact customer support. Is it in this channel?
How to contact customer support?
When I go and click on my profile it thinks I am someone else. Won’t let me click settings to send in a ticket
Don’t know to show prof that’s my profile so look at the power in this image and compare to the other. I have my player ID screenshots if you need that
@sterile ember Try closing the app and killing it completely (not uninstall/reinstall). Then go back in. For a while, you will have Settings again.
Ok force closing worked, but I had this glitch around 4 times. When the devs are not busy this is something to look into
@sterile ember
Just restart game. It works fine till some minutes later, it loops. That means, it appears again that Chat button instead Settings one.
In the moment you see your station on purple (plus, you are able to read your own player name there) instead green, it appears the Chat button bug, and it starts aswell the possibility from now on, to see those weird Me vs Me reports.
If you see those, restarting app solve them... temporarily.
When are the mines going to get fixed
@silent bloom it turns him into officer xp instead as you can't get anymore once he is maxed out
I used to be able to refine 3* now I have 109k of raw ore and I haven't been able to refine any of it in a month.
I have a bug to report as well, the former temporary CM still is more active then the current one, please fix ! 😛
Taken over 2 days... Why did the klingon kill not tally/count against the fed rewards?
unable to pickup those 75 points ?
Yup
Not that a need the points.... The rss bonus is what I'm after...
Faction points sorry
I did... What I'm showing is I killed 25 LV 25 klingons.
I got the romulans rewards, but not he federation rewards...
cockroaches are the type of bugs very hard to kill
Bottom one yesterday
will make a report out of this, lemme finish something
Okay
I assume the 165 shot is from yesterday, you leveled up and the 230 shot is from today
level 17 -> 18 ?
weird btw, I am 17 and require 175 points to open 4 boxes, and not 165 like you
@brisk rain filed as https://stfc.key2peace.org/view.php?id=120
120? someone has been busy....
I'm not sure if this has already been reported. A few in my alliance have experienced this
and home isn't home anymore...
render bug
and the second is also known
will resolve itself in time the second one, serverside issue suspected here
I can’t log in, loading stops at 25%
Any fix?
android or ios ?
iOS
Will that erase my account?
your account should be in gamecenter
and I have done a reinstall on my ipad, and still on same account
Nope, my entire account is gone
@mighty panther For the error report, i'm running android. I've re-started the game a couple of times and cleared the cache a few times...each day.
by re-starting the game I mean closing the app full and re-launching. not just leaving it running in the background
@brisk rain does not matter, as this is serverside, not client side
okay
Mine stops ar 52%. This happens about once a week. Give it 15 minutes and tnen game should load again
Nope, my entire account is gone
No use in reporting, no one ever answer on this issue
Hi had a bug today. Purchased a 1 day shield for my alliance. Costing 200. Posted to the group and asked how many got the shield. NO ONE ! Can someone look into this. What is the point of purchasing things that do not materialize ? I thought that items bought were able to be accepted by all alliance members. ? Or that incorrect ? ?
No, just for yourself!
How in the hell is this right. I'm 25k towards Klingon. Always had Klingon missions. Mines my crystal as always. And bam recalled that miner and I am now a fed mission wise.
I sent this in on a ticket and got told we can't fix it.
known
So I'm being forced to work towards a faction I do not want
just be patient yet our lack of customer service will not allow us to compensate you with fake digital rss that you would of got if we coded better.
that is the response you will get. Hmmm they could easily give you the missing rss I could not open gifts or refine for 19hrs yesterday but asking for compensation in the form of the uncommon's I would of got was too much for there customer service to handle.
That's horseshit.
@open spear sorry mate. Went in hoping for an easy fix. Hope it gets solved soon.
@novel scarab fyi i know your pain just a customer like yourself. Hoping that they realize they could compensate for real problems with in game resources why we wait. so the game last longer. If your happy you would probably spend more also
Hi guys, good evening
Evening kristin. Come to general chat. There's a lot more of is talking there. 😉
I love the shield glow on the ships. that bug may remain
I'm seeing mission ships from missions that are not in my mission log
Mission ships , from missions not in my mission log
Yup.
I'm asuming it was reset once they doubled then you had them completed by the customer support?
The doubles in that case stuck around.
But they don't appear in galaxy map. So you can follow from there or kill the ships... (as a workaround)
Stuck at loading 25% when trying to open the game. Reset my phone and cleared cache.
spock ability kicking in, but not restoring shield
same
here it DID activate:
(i had no shield left before round 5)
Hi, I am aware of an issue ya’ll need to correct. Dead Nodes! I believe the incidents of dead nodes is increasing, slowly but increasing never the less. Took a survey of just Elona where there are 45 nodes. There are now 9 dead nodes. That’s 1 in 5 or 20%. This needs correcting.
lol, wut?
I haven't received any reply/update to my issue from devs. The issue of power management.
Please pm me if this is an issue that can be resolved due to how fast something gets buried here. I am also going to be unavailable till end of shift at work. Thank you 😃
About 4 more hours. Hope to be able to resolve the power management issue, this is killing my battery. And I can't plug in at work.
Err...close the game then when not playing. Its a large game and uses lots of phone resources....phone being the key. Its more efficient on a newer tablet... not much better on a newer phone though as battery sizes have not changed much in the last few years. Im on a Note 5...only get about 4 to 5hrs if the app is open...16hrs if its not. Facebook is worse...an hr looking at feeds and vids and 50% battery gone.
What does this mean I am trying to tier up a second ship just checking that it is a glitch or if I cant tier up 2 ships at once
Got raided, but didn't get notified until a minute before I accessed the game.
@uneven wharf the game reloads in the background
That pic has all programs closed
When I click that tab on bottom game is preloaded and opens right up
The miner protected cargo limits have been reduced massively in our server. Fat miners everywhere. Good for us pirates I guess but game is busted
@wispy ginkgo maybe an iphone thing
@lavish yarrow not a serious bug. Force restarting the game shows the continuing tiering.
Beware push notifications seem to be broken i just got zeroed cuz i didnt get one that my shield was expiring or that id been hit and guy said the 5 min shield never popped up i havent been hit in days because ive kept shielded when im not on
So watch out!
Still no update on protected cargo bug ?
No update, they talk more then they fix, then when they fix, more gets broken
@lavish yarrow had the same thing happen to me a while back. If I have a vote on the matter, I vote bug. At least give me a warning that hours of tiering are about to be wasted.
Why am I constantly being shown as defeated after successful raids? Also, battle logs are consistently wrong (for a start I cannot fight myself) and, all my resources keep vanishing without being used for builds etc - have lost close to 1m parsteel. Getting really fed up with this
WTF?????
Must be a discount lol
new bug unable to access own settings page, click on own name only get chat option
androids app
workaround found go to setting s then apps and clear app cache
Not sure if you would call it a bug or missed programming. Names need as much attention as chat when you are using redaction.
Lots of derogatory names on my server and needs attention badly.
also if audio alerts stop working when someone attacks you? again go to setup. apps stfc app > storage> clear cache
Do we have any idea when those of us who have not yet received the special Gift Chests from yesterday?
I’m still waiting for mine, though it seems like everyone else in my Alliance has received theirs!
@gentle cloak are you free to play? have you bought any packs before?
I had the same problem - and contacted the support team - and this was their response. @gentle cloak
@floral mirage
If you read "Chat" button instead "Settings":
Restart game. It works for some minutes, then, it starts again.
It doesn't matter if you clear the cache or not. That bug starts every some minutes when we log into game.
It appears at same time when our station, normal view, appears in purple, and we could read our name as if we were other alliance member.
Our ships, out there, will be at green, but our base, purple. + Chat button + the possibility to get messed the reports (those Me vs Me)
The most strange question: we could chat with ourselves through that mysterious Chat button xD
This has only occurred since the last client update, no news on when they will release the fixed client.
Why does it take so long to fix this protected cargo bug ?!?
probably because they are trying to fix it without re-breaking the mining bonuses that the patch was supposed to fix
But bonus and protected cargo doesn't match. Way different concept. It doesn't matter the bonus, compairing with the cargo that is already in the ship. Both, doesn't match. My opinion.
spaghetti code dont care what does and doesnt make sense, granted this is pure speculation but
LoL Just found a way to revert the Chat button issue, to Settings button again (but it will be Chat within some minutes again):
- When you are in a hurry to enter "Settings", but you see "Chat" button, press the Chat button, to chat with yourself (Yes, I know... it sounds so... 🙄 )
- Then, hit your name where it appears, as title.
- Block yourself (Yes... I know... it sounds so... 🙄 ). Press "Confirm".
- It will throw you this error (+/-):
http://prntscr.com/mvdmns
Then, for some minutes, your "Settings" button, will appear, instead the "Chat" button.
It is not a fix... but it works always... if you are in a hurry, and not enough time to restart game... why not. (Yes... I know... it sounds so... 🙄 )
Till Support Team/Developers, not fixing this... just try it! 👍
*Note: It solves too (temporarily), the purple base + the reports, style "Me vs Me" and so. But only for some minutes, as if it were some kind of "login reset".
My ship has been stuck like this for 12 hours anyone know a fix, it's been in "combat" stuck in the stations bubble, I have the combat report from the attack but it won't finish the combat lol
@nimble forum send that screenshot along with a screenshot of your settings page with user id to support with a description of the problem. will take them a few hours to get to your ticket but its a fast fix once they do
@nimble forum top left, touch your profile, settings, help, contact us
Thank you!
😊
So unless you throw bundles of cash at Scopely your not important or part of their plans!!
Yeah; that’s what I figured.
I’ll give ‘em til the end of March. If I don’t get the resource tokens, I’m outta here.
They wanna weight everything toward the megadonors, people like me can’t enjoy the game.
If you spend enough money, or if you use cheats and bullying tactics to get ahead, they’ll help you get even more powerful, enabling – even encouraging! – more bullying.
That’s a crock of shit.
I've just sent a complaint to Support.
My account has been glitchy I'm not happy with it is this also effect on our attack and defense stats
@vale dragon https://stfc.key2peace.org/view.php?id=64
it's known and should normally sort itself out in a few minutes/hours, you could try restarting the app
to see if getting correct data from the server solves it, had it a few times myself
I've de installed and reinstall it 3 restarted my device God knows how many times it keeps on happening again and again I've had enough of this
you mean for you it remains this way ?
in that case you need to contact support and tell them your base is not tagged as your homebase and they should correct that
No after reinstall it works fine for a while then happens again
yes, but the issue is not with your client
it is because of bad replies it receives from the server
I don't understand technical jargon you saying it is problem with how my device communicates with the game?
yes
How can I fix this
not, they need to fix that
Ok I'll wait for them to address this issue
@spiral coral I got the pack and I haven’t spent a cent on the game since merge. So obviously f2p players were not excluded by whatever the process was.
That doesn’t explain the other probability: bullies and cheats.
If you’re already powerful, you get handed more power; if you’re just playing for fun, not trying to rule or destroy the galaxy, you remain weaker – weakened, even! – by developer decree.
No explanation of “a select group” can justify their discriminatory actions.
define cheats
Really trying to understand what is going on...i have been gone for awhile but would log-on to reshield, today I played and now there is no protected cargo and I’m missing over a 1,000 fed creds...what gives!?
Cheats: hacked apps
not possible
you could run it in an emulator like bluestacks and perhaps automate things there
but everything is handled serverside
Whatever you say, slick; they've bragged in Galaxy Chat about using them; and they've posted the code online
url ?
I don't have it anymore. Go right ahead and call me a liar; I don't care.
-
- Y9a6XVy6giQZiUR - resources
-
- 0Q0HGCO8X3iUznQ - summon shark
-
- brYOLcooRYDporJ - parsteel
-
- 92dDg19iM1OLJRZ - gift box
-
- TM4sIEgFFZsxvF4 - promo code
-
- yYoENE4fTKZDzt6 - speed up
-
- 3RqvJ2rS3DYUMC4 - blueprint
-
- V0lkZnjSEhGQ2az- gem crystal
-
- G3Bs89jtLrkiLSw- premium pack
-
- lYcNRJkKWd5NFVJ - chest
-
- 1z6CqKtNZlYDLgc - vip ticket
haha
Where it says level 34 it actually means level 26, it also works w/o probs to fulfill this goal by killing lvl26 npcs. But this bug has been there from the day this new goal popped up two weeks ago
Those are old; before the updates.
But rest assured, just like the devs working to unlock and jailbreak iPhones, the cheaters are right behind the devs, waiting to modify the code on the apps
you believe that crap ? thats in order to make you view sites so the page owner gets adv clicks
Yeah; whatever.
Defend the devs; you got the packs, so you've got nothing to complain about.
Have a nice day.
you don't get my point
those 'cheats' as you call them you mentioned are nothing more then random strings, when you 'want' to know how to enter, they tell you to stay at least 10 minutes on 20 items in order to register
it smells like a big scam for sure
And you don't care about mine:
If you're not aggressive or loaded with mommy's debit card, you're not worthy of the resources that you need to survive against the already-powerful.
I feel like doing fine on 17, becoming 18 in 6 hours
Keep it civil please.
Well I got a pack and that’s me in the picture. Check the pvp ratio. Hardly a bully and definitely not a cheat. I’m a grade A plodder. Been playing for a long time and I just shuffle along each day mining and refining. Not big into pvp, only hit when I get hit etc. and I’m a f2p player. Very average level on my server. Certainly nothing to get excited about. Most of the troublesome players are twice my power. And more than three times my ships
and the only thing I bought at level 14 is the north star pack
for the rest, considering f2p feasible, you always got troublemakers who play different
Yeah; you’re way more aggressive than me.
Check the PvP Ratio
@gentle cloak defense and aggressiveness are two totally different things.
Bear in mind I’ve been playing for nearly a year too 😀
I think you should also state that you are on founders @limber mason . And that the journey you have taken would take a couple of generations playing on release. (Pun intended)
And since I know @limber mason very well, she is definitely not a bully.
level 17, power 338k, dest 495k, ships 295, ratio 1.48, hostiles 3393, damange 1355476
@quick idol only true to an extent. Our old server had a completely different mechanic.
I have higher counts than her and I barely play. 🤦🏻♀️🤷🏻♀️
anyways, this turns into discussion and not reporting bugs...
But back to the point, it wasn’t just whales who got the packs.
Yeah, but i wouldn’t want a new player to think its possible to start today and get to level 30 in a year, because I believe its at least 10x that.
Edit - as free to play
Indeed, back to topic. If you suspect a cheat, report them, if you have an issue with how Scopley deals with distribution of tokens, email them.
anyways, the cheat you gave me, is not a cheat, it's a scam
I am looking at the only source in the google results
It still comes down to unspecified rationale.
I emailed 'em; but I don't expect a rational answer.
you have to know, there are nutcases putting money in the tenths of thousands into this game, deep pocket players
those could be your suspected cheaters, so if you see one you think, just file it to support
perhaps block that player, and watch his playername becoming deleted-<hash> in your ignore list
if you are right about him
End of March, I leave.
Won't matter to you; won't matter to Scopely; won't matter to me, because I have a life
enjoy your real life, it is more important then your virtual one
when upgrading refinery/academy and not being in interior station view, you can skip the reward-trigger and won't get anything
Does anyone have this bug? After collecting from generators (parsteel, tri, dili), refinery won’t open. A restart solved the issue but it would be cool not to have to restart the game for everything 🤣
What happened to all the Klingon and federation traders that are suppose to be in Morska and Pjem. After update they disappeared... think you need to update this again as it’s screwing things over in the game
There is not 1 lvl 30 trader in any system except Romulan space ...
Getting a disconnect in gameplay. I’m sent to my home screen intermittently.
Do u get 5 envoy blueprints after u complete grade 2 ship research? I didnt get any. Filed an in game ticket but no reply after almost 48 hours
@lavish yarrow Once you research envoy
You will be able to build it. (Every research has the bp needed to build the first ship)
After that you'll have to farm hostiles(red ships) to get more.
Hey spark... yea we will be able to build it. But wouldnt we get 5 blueprints of every g2 ship? At least thats what i understand from the description.
Nope. Technically... you get bp for all the 2* ships enough to build them once you reaearch them. Then again i didn't pay too close attention to the research when researching so it might be a wording issue. Do you have a ss of the description?
This refinery nonsense is absolute horse crap!! Nothing I can build, no research I can do, I’ve been stuck for almost 2 weeks trying to refine enough gas for my lvl 19 R&D, and I’m getting deliriously screwed by refinery drops. 3k, 15k, doesn’t seem to matter, I’m getting jack.
@onyx bear
Yes, refinery is very very poor unless you are significantly past level 20 for 2* or level 30 for 3*.
If u think 2* is bad, you aint seen nothing yet.
Try doing 75k x3 twice a day and getting 1 uncommon every couple of days. The RNG BS is real
All I’ve been doing for days now has been mining under shield. I swear to Christ, if I get zeroed out while I’m stuck behind this shy game setup because I mis-time a shield and my auto-shield and alerts don’t work, I’m deleting the fing game.
My 5 minute shield hasnt worked in over a week. Ive been attacked several time while online, and my 5 minute auto shield never goes up
Is there a glitch with how much damage the D3 takes from explorers?
It cant be the battle triangle because a battleship still died against it when its pretty close whereas my D3 is far above yet still dies?
chats messed up. timestamp and order of msg don't match up. and why do private msgs disappear? it's very annoying
@velvet wolf welcome apple user 😉
@lavish hatch
@lavish hatch yea here u go. I do recall seeing 5 bps for my turas after i did this research. But didnt take note of the envoy.
Yea.... maybe they appear after you research envoy. shrug either way getting the second one will take a bit of time. As you need to farm level 18+ (20-22 is somewhat more consistent)
and you only get blueprints for ships in PvE boxes when you already build it
how can I have already 1/4 for 'Prime Real Estate' daily when Operations Level 18 which needs around 2 days to finish with 2 hours remain not yet done ?
@zealous grove I think it does if they attack you but not the other way around, could be wrong though
eveything else was 17 already, there was nothing I could build in the meantime with lat either
@jade iron by how it reads, it should only work with hostiles. Had someone test it, it works in both attack/def
@ivory vortex can we get some clarification? 😃
I realise thats how its supposed to read but i thought if they attacked you they became a hostile. Fair enough if youve tested it mate, works out for us then.
@ivory vortex / @native oyster https://stfc.key2peace.org/view.php?id=124 is for you folks 😉
bug in benefit of player, but still a bug that should be squashed
they take babysteps on that, but hey... better something then nothing 😉
damn thats a headache to look at
which device produces that ?
thats clearly a bug in the render engine
@scenic sequoia we can confirm it's not the booze, it's really what you see on screen 😉
Hmm... so I just took my North star out for a spin to fed space and blew up some fellow trade ships with Helvia and Domitia onboard as officers, 1.5 mins to get there due to Helvia's empty cargo boost. But the return trip took 3 mins+ even though I had full cargo....
Domitia is meant to give the same boost to warp speed but when cargo is full.
@mighty panther where do I sign up for an account to report bugs like you have?
Fed up with doing it in-game its rubbish.
note, this is an unofficial public tracker, however, team promised to have a periodic check
ok ta
@mighty panther actually i have already done research envoy and built the envoy given to me. Anyway its fine .. just felt the description is a bit misleading
What the hell? Is my base farting?
hahaha, someone injected LSD into the shield emitters 😉
@native oyster did you perhaps view a ship during warp using manage before you got that ?
Nope just loaded up the app lol
it looks like the instructions to render the warp tunnel got mixed with the ones showing the shield
Micellian spore drive cross contaminated with the shield generators
Psilocybin everywhere
ah, you remind me to fetch some dsc episodes 😉
mining rate dont seem to be fixed, or its a display error ... im still having to wait another hour for dilithium to complete in my northstar
I havent seen any notification of the patch being deployed to EU/NA after the AP disaster
so indeed. not fixed yet as the maintenance update got aborted
Check my pinned post in #🌌-galaxy-chat
07-03-2019 [10:10] Panic: @everyone
Hey everyone,
We’re delaying the maintenance for EU and US because we’ve had some issues with the update that rolled out on the Asia and Pacific servers. We’re currently fixing the issues at hand and we’ll have an update on the maintenance of EU and US asap. Apologies for the delay.
@native oyster unless you have 2 identities here, I do not see any pinned post from you in there 😛
also I see no pinned messages in there when clicking on the pin showing me pinned messages, that list is empty
guess you had some micellian spores yourself 😉
@mighty panther
I purchased the Scotty, Limit 1, $4.99 offer and nothing was applied to my game account after the purchase completed. Opened a ticket already.
Anyone else experience the same thing on iOS?
Already did the restart game, clear localizations.
uhm, how the heck did you folks fix that ?
I got level 18, suddenly I got the request to give permissions to badges and stuff, and now it is in my notification center on ios again !
https://stfc.key2peace.org/view.php?id=43 updated based on that
I guess you are able to plug in override modules for the current client code, so whatever code you injected there, apply it to the client update!
and now plug in the old json data handler code from before the crap of CTD's began, will ya ? 😛
stops at 25% ?
Yup
@ivory vortex any info on the 25% issue ?
I think he kept his pc on at work 😛
@soft lotus you could file a ticket through https://scopely.helpshift.com , if you know your playerid, put it in, otherwise mention your google play/apple gamecenter name so they can figure out your account, you can refer to https://stfc.key2peace.org/view.php?id=121, the screenshot will be the same anyways for you in such a case
Thanks
for some ppl, reinstall worked, however, this comes with a warning, despite me not having that issue on my ipad when I reinstalled, one player already complained loosing his account
so I rather send you to support
oh, and yes, do yourself a favour and tell them to not send you the 'clear localization fix' stuff, as it clearly does not apply here coz you can't
I opened a chat session with myself! Instead of the Settings button it was a char button
Cache Reset App Data Deletion Restart. Nothing works. Opened an Incident
@unkempt solstice already known as https://stfc.key2peace.org/view.php?id=64 , if restart does not fix your issue, contact support
@mighty panther thanks!!!
I am apparently my own worst enemy, not only am I attacking myself but I won, so multiple bugs lol
check the report, it's different from others
its like if you got the enemy's report instead of your own
the issue is known (https://stfc.key2peace.org/view.php?id=47)
Protected cargo bug: envoy has till 1080 protected cargo, and fortunates 350. Sucks big time.
WTF is this. Obviously a bug... Has anyone heard of this... And better can you please help?
Still nothing about protected cargo / max cargo bug..... starting to get real sick of waiting. Our server is at a standstill at the moment and so many players are leaving the game. At least please just keep us updated! There is hardly any active players left on our server as it is! Can’t afford more to leave
Talla stuck at 00s in combat
Tried restarting, clearing localization, force stopping the app and restarting the phone and none of it worked. I'm assuming it's because of Vemet's captain ability resurrecting the ship causing the problem.
Here's what it looks like in Manage view
Been stuck for about 40 minutes now.
Sent pics and everything through the support contact inside the game. REALLLY HOPING THIS GETS RESOLVED ASAP.
@<@&509690795536941056> @<@&509691205798592532> I have login issue from few hour, either app stuck at the beginning or say fail to login or load then hangs.
@<@&509690795536941056> @<@&509691205798592532> Tried restarting smartphone to Uninstall and reinstall app, but nothing seems to be working. Kindly help.
Your game is a full cking joke bc nothing fucking works. Your intire team is a fu cking joke. My base is being raided an not one fuc king notification. Your company should be fun cking sued tell all your employees owe millions to the players. Your a fucking joke
Still not fix mining cargo bug better left this games and developer can have easy money on recharge 😡 😡 😡 😡
I spend money and hours playing this Fu cking game and all your worried about is the money in your pocket. Well fuc k you and your team. I have never seen a programming company run so poorly
Then you have never seen freejam @outer plank
this base location is bugged and the base cant be attacked.....it has been reported multiple times yet this player is allowed to exploit this bug and stay there.....not having to use shields at all and having players waste relocations to attack him for nothing.....
Well I don't know how you prove this but I was just raided when I was supposed to be under a shield. Not to mention I never got a notification that I was being raided. Then it took 2 attemps at raising a shield before I did get one.
Ya he openly admits he k ogs its bugged and refuses to move. Says things like it is scoply's fault. He attacks player bases and laughs that he cant be attacked back
When is it coming back?
I continue to get my base hit without popping up a 5 minute shield. This log shows both hits. Rss taken was 296/1183/46.5k (via D3) + 3013/10.29k/470.01k (via ECS Horizon) DTP. My Player ID: i8e96e6a0178. Date/time 3/9/2019@2249 CST
This was the first hit. It points out another interesting bug. Note the name in the top left corner.
It also shows that a level 27 player can hit a level 19 player (me).
@<@&509690795536941056> @<@&509691205798592532> After more than hour trying to ask help, seem like scopely nobody available for help.
@cerulean jasper You have to give them 24 hours to respond, like it says at the top.
Also, since you got my player ID just a couple of messages above, I want to identify a planet on our system that you can't hit bases on. Any base around Atreig/Zevis [S:719474967 X:-329 Y:-607] exhibits this exploit. Bases without bubbles cannot be attacked if you click the attack button. Your ship just hovers over them and goes idle.
Kind of like the dead mine bug (the one where you get the mine button but it just goes idle when you get there).
The dailies are playing up on me, getting points for upgrading buildings even though I havnt and not being able to collect rewards when I have ligit completed a goal but I just be bothered sending info off to support. Been doing lots of that lately.
This is my base. The text is purple and there is no "Enter Base" button. Restarting the app seems to fix it.
Opening 5 chests only results in 1200 crew xp. No more, no less.
True @@silent drum I've also been underwhelmed by the given xp all the times I opened 5x officers crates. Might be yet another bug in there
Why are u apologizing to US and EU players whereby its the APAC guys who are suffering from the stupid mining cargo bug? And why no official announcement? You guys totally suck at PR!!!
We're so far beyond apologies anyway
<@&509690795536941056> <@&509691205798592532> Truelly disappointing services
@cerulean jasper I don't know what hours support work, all I know is that it's Sunday and I only woke up an hour ago. Plus myself, Phil and Nebt are players not employees. Support is the best option, you just need to be patient 😎
@rustic badge are u trying to help the owner of that base or just trying to tell “on him”? Do u know that it’s a server bug not his cheat? Support knows about that issue but can’t help
I just spent 3000 2* ore and got an error message saying my purchase didn't go through. Now my 3000 ore is gone and I got nothing in return.
@knotty moat WELCOME to Scopley
one of guy posted on discord before. This describe company fully, after experience.
I got attacked this night, and got a push message 20 mins later, that helps a lot 😉
photoshop is a hell of a drug @cerulean jasper
My daily faction quests were replaced by Klingons instead of Romulans.
Tried killing tons of ships of different types between 30-35, tried different zones and different areas I have had this quest for at least two days now. All my other kill quests work I have finished my dailies twice while trying to figure this out. I even finished other quests that required me to kill 30+ or 32+ still stuck at 0....tried support and they told me it’s my internet causing latency problems....... @onyx bear <@&509691205798592532>
@quartz heart if you mean that faulty report showing you as defender instead of attacker, yes this bug is known (https://stfc.key2peace.org/view.php?id=47)
@tawny beacon known (https://stfc.key2peace.org/view.php?id=22)
@topaz torrent tell them it's not, it must be a bug like the ones we had with those other faction related missions that got autofinished when the last update was supplied, also tell them (feel free to mention me) that they should stop these replies as internet latency has NOTHING to do with this
may I know the name on the signature of the support agent that gave you this crap answer ?
and perhaps if the conversation went through mail, the address where replies are being send to ?
I am FED and KLINGON and I have today quests for FED and ROM .........
@next swift already known as https://stfc.key2peace.org/view.php?id=22
@reef inlet are you on an Asian Pacific server? if you are, this issue is known, it is related to the maintenance update that kinda went wrong, only the affected servers have this bug. Please make a note of your player id, contact support, and tell them you have bug that is related to incorrect protected cargo after the last failed maintenance update on the AP servers. Tell them clear localization will not have any influence on this, it is a serverside bugs, and that the people on discord told you to contact them
Noted
@topaz torrent I just launched a complaint grenade towards support in regards to the crappy answer you got
They really need to sack the support company and employ a decent one.
trust me, if I had the money, I would fly to that support department, stay a week and reform that department
set up a donation link 😂
I'd still need permission from scopely
you can get it.. with enough $$$ ;-))
support keeps telling me that refinery is not supposed to reward you with raw materials when being upgraded
and after the third time, they simply refuse to continue the conversation
sure, let's setup a donation link for a couple of hundred millions of dollars in order to buy scopely
that is a great idea
you sure, I get raws on every update till 17 now
large quantities even, getting short on gas, but for the rest I got plenty to refine
@hollow wadi that's bull and they don't know it because they dont actually play the game
I'm convinced half of them are <@&509691792715808799>
i know..
haha
i allways got raw mats aswell except for the last lvl because it didnt get triggered because i wasnt in interior view of the station
i had the same issue with academy aswell
and i did relog and check the numbers
but as long as support says "you dont get anyhting unless there is an event" ..
not much to do
fired a small complaint grenade about the refinery vs raw material at support as well now
the last time I did it from exterior view the stuff still went into my inventory, I only know because I was completely empty when I did it and then i had some of each.
is daft that it doesnt notify you when outside though.
Klingon points deducted which should be Federation
lmao yeah that makes perfect sense that
When will stuck in warp issue gonna be solved? I lost rss on raids when get stuck in warp and guy bubbles and also even worse while going in hostile space. My ship gets stuck then some crazy power npc kills it while i was unable to move. Not cool.
If it says 0:00, just click on the system where you were aiming at. Through the 'Go' button. It will 're-warp' 100% times. As a way to say: "If it seems it never reaches, just make it to remember where the ship was going at". And the ship will reach the original given coords, not the last 'ones'.
If you were recalling a ship, just click on your station system, whatever the place, and hit again "Go" button. It will show you some 'error' on screen, but it will force to re-warp in an automatic way. And the ship will reach your station again, not the last 'random coordinates' we gave it.
Yeah 10 times this past week of losing control of my ship to have an NPC trash it. Between stuck warp and game crashing. See the following picture, pretty sure I’m not warping.
5min bub didn't pop, got hit within that time multiple times
@chrome fractal same here mate. Got stuck on edge of system then trashed by npc. Costing me time, rss and speedups.
And now, instead of the times being underestimated, they are overestimated
Welp, with the help of a couple other players I believe I've found a bug'd crew that Scopely needs to address..If this is already a known issue, then hopefully this pushes it getting addressed.
All games have bugs when just released, and STFC is no different with it's official launch about four months ago. But, when there are potential mechanic brea...
@warm temple hopefully with enough of us reporting it, maybe they’ll look into it. Can only dream they fix it let alone refund some RSS.
My ship is stuck help
@harsh bough hi, when I try to attack a station at some stations the ship always sits on top of it but doesn’t attack. Always with one alliance. I can try it as much I want but it doesn’t work. Other players confirmed. Is it a bug or a hack?
@tender flame saved as https://stfc.key2peace.org/view.php?id=126
@native oyster what system and planets are these bases stationed at?
@high trout file ticket to support about that
@harsh bough Atreig zevis for example
@native oyster that planet is bugged. Scopely know about it and will hopefully be fixing it.
We had the same thing on my server. The alliance using it, voluntarily left it as a matter of fair play.
Ok. And opla there are some but not every station at a planet
@fallow kettle restart, if that doesn't work try reinstalling. Otherwise support will unstick it for you.
@native oyster yeah we have a few bugged bases as well, but not like zevis.
sigh, why the asking for donation in there....
@quartz patrol I am reporting it as a BUG that is also being exploited by the player.....Scopely refuse to ban this player for exploiting this bug which last i checked was against the TOS they have also refuse to fix it. this player is one of the worst on our server, and laughs because no one can raid him back.,.... so yeah its time for something to happen to him.
Any news on ios missing notificactions?
I just had a battle with some ships and the game crashed. PVE loot boxes are gone! What is that for #%@*
@rustic badge what is TOS?
Terms of Service
@rustic badge I also have this bug. They can’t fix it over 1 month. Really hat it, can’t do missions
Hate*
Some other players that have it made refund and stopped playing. I’m still hoping they will fix it for a week- two maximum
@zealous grove any chance to tldr your video to words?
Ok I have a bug.... when I attack ANY hostile. I win it. But when I check the log I find that I battled myself so I list. And I always loose resources ! How do I stop this ? ? ?
It's just a visual bug. A restart should fix it @heavy creek
Thank you
NO WAY.... I JUST TRIED A RESTART..... STOPPED THE GAME AND RESTARTED IT.... AND ..... I AM BACK AT TBE BEGINING..... EVERYTHING GONE ! !
Now what ? 😭
Restart again! It'll probably be back. So long as you didn't uninstall. You didn't uninstall did you???
When it's back make sure you have connected to Google play games or the ios equivalent. May be worth making a note of your game id too.
Tried twice still back to beginning........ 163 k power lvl 14.... all lost ? ?
Have you ever screenshot your game id? If so I'd imagine support could find your account. Your email address would probably be enough. There is an email address on scopely's website. I'll see if I can find it for you....
Have not got my I'd sorry... lesson learnt. Have got my email .
I hope they fix it for you. Meanwhile I'd still try restarting every so often.... Good luck.
Thanks will try to restart again... and mail support thanks again
FIX THE BROKEN NODES!!!
28 Ops, 28 Refinery.
2 days in a row, twice a day, x2 (12k) option and for my 48 hour mining effort I get 6 uncommon.
This is not remotely funny and certainly not enjoyable anymore. Fix this shit.
@onyx bear @ivory vortex Where the heck do you find your Support People? A remedial journalism class at a local High School?
*Scopely Support
March 10, 2019, 19:10 +1000
Hi,
We sincerely appreciate your time for reporting this issue to us.
I see that you are writing to us about your protected cargo.
Please note that our dedicated team is currently working on a solution.
We would very much like you to bear with us as our dedicated team is in the process of assessing this issue.
In the meantime, I hope that you still enjoy playing other features of the game.
Feel free to send us any other concerns that you may stumble upon in the future. We wish to help you as best as we can.
Regards,
Darlene
Scopely Support Team*
Your dedicated team seem to be totally dedicated to releasing untested patches that materially degrade the performance of the game!!! PROTECTED CARGO is, in fact, not protected at all.
@heavy creek make sure you are logged in too
@ivory vortex Thanks
Please look into this planet in the game...
[S:719474967 X:-329 Y:-607] bases in orbit about this planet cannot be attacked.
i wonder if it's server specific, had a war and all the bases around that planet not shielded were attacked
Just observed one of my alliance members try to attack and they could not engage.
hmm i'll ask the ones there, a couple are old war buddies lol
Still no news on the protected cargo bug ? Really a pain to mine anything. My envoy should have 7k protected cargo, but only has 1080!
New bug, can’t see my base stat externally. Restarted/cleared localization etc. Looks like my base caught the spinning mine bug lol
@wicked mortar i get this too but only if using bluestacks, clear cache on the app then restart bluestacks usually works for a while as a workaround
I’m having to clear cache and/or force close the app way too often. Sometimes every few minutes. If I don’t, I miss alliance help requests, can’t target a station, ships get dumb about where they are in system, if they are at warp or at rest, if they are engaged in battle. When is this going to be fixed? Same problems for a few months now but seems it’s only getting worse.
Base attacked and destroyed and taking protected base resources, no hits on record but of one NAS envoy being destroyed by base defenses, sounds like a realta base attack exploiter or exploiters violating TOS exploiting glitchs upon players.
Will be sending email when home to game devs with other pics
About that realta base glitch, all involved hitting someones base should be banned too, because anyone could create a new alt and use it to crack the base and others exploiting its glitch. I believe it was used at first followed by its owners acct followed by exploiters in its alliance
Glitchs used in game by players vs players is just plain violation of TOS exploit abuse they all agreed not to use
Caught you phucks this time
Lols
Is hitting a base with a realta some kind of hack? I just thought it was the cheapest way to pop a 5m bubble
Glitch, bannable offense to utilize it on other players. Also it reduced my protected resources tok below my protected elite base amounts
Glitch is preventing us from raiding bases
Its a glitch exploiting even if you didnt use the glitch but if anyone did your just as guilty as the one using it. Its still called exploiting known glitchs bannable under tos disagreements
As i told them. NAS, ignorance isnt a defense from being banned
@quasi topaz that's becuase you're killing a suliban cabal, not a romula patrol
They count for Federation points.
no they don't
are you talking about the faction daily that states defeat romulan or klingon ships of such and such level or higher?
Yes
are you dual faction
Yes
hmm they're not supposed to be counting for fed either, but they must be faction ships, not ships within that faction's space
Notice it says suliban. Not romulan Klingon or fed. Need to kill named ships. Must be faction ships not just any ship in that factions space.
I had to get to lvl 21 too get credits on dailys to kill 15 lvl 27s, at lvl 19 i killed lvl 27 federations and received no credits for daily kills. Only when i got to lvl 21 did it start giving me credits for lvl 27s dailys
that's a glitch, did you send in a report?
Nopes,i figured it was just level differences lvl 19 should bevable to kill 27s lols but i have a 102k north star
no you must be able to receive credit for whatever it asks of you regardless of lvl
This game programmed to fast
I play to kill time at work, plzyers thzt cheats i cant stand
how are they cheating?
@native oyster you still havent said what the glitch is involving a realta
Realta ships hitting bases creates a glitch an exploit, thats bannable offenss when caught by the victim
what glitch?
It when alliances dog piles on bases, if they use a realta ship to crack the base defense it creates an exploit g
It
do you have screenshots?
See aboves lols
Notice no ships showing hitting my base except the one that been caught red handed in it lols
those pics don't show me a realta. send a pic of a realta destroying your base
what does the Realta do?
if you say that a realta cracked your base, then the battle log will show a realta with your base all the way to zero
Creates a glitch an exploit or exploits
I don't believe it. The Realta is weak
i think whats happening is that someone is sending a realta to splinktor's base to activate the 5 minute autoshield and then the ships come in to destroy him
Realta creates it randomly it got lucky first try
@native oyster I don't get your concern
I need to know what happened? What was the exploit exactly
splinktor where are you?
it might help to post a battle report with a, you know, realta
Only a dev looking at my acct can tell
he only shows battle reports but not the log which would show everything
I see your base got destroyed but what does the Realta have to do with it?
Going through a base with over 400k defenses should show at least 1 hit
My base isnt a powder puff base
Exploit did that obviously
nothing in his pics shows a base destroyed, not even a repair timer
Those ships being destroyed in it isnt proof or no base report showing the attacks isnt proof omfg
i see your base won the battle
The missing battle reports is a legitimate concern and should be reported to Scopely
You guys are dense you know it
Its due to the exploit tgey used with realta for gods sake
Devs can and wull review my acct to get to the bottom of this
open the battle report and show us the picture
he said nothing about missing battle reports, he just keeps saying realta expoit with no battle reports showing that ship, which if there are missing battle reports he wouldnt know he was attacked by a realta...
What kind of Realta exploit are you talking about?
The glitch creates glitches nit just shutting down the 5 minute bubble
In case you're wondering the 5 minute shield has an 8 hour cooldown once it pops
the base attacks on the report are 24 hours apart, if there are no more attacks in between/missing reports
Realta hits created glitches since last patch, devs are awareof it andcsaid its banbable offense if caught doing it till they fix it
@atomic cloak have you heard of the 5 min shield not going off if the base wins?
No
happened to me today, and base hadnt been attacked in over 48 hrs
It's a bannable offense? @native oyster
there is the glitch of the 5 min autoshield not going up at all, maybe that's what happened here
5 min shield went up for me after 2nd attack that was 1 min apart
it has to be done on the first attack
Yesits bannable, its called exploiting glitches under TOS go read upon it
@loud goblet i know, didnt happen that way for me, shield went up after 2nd
Splink. You do know the battle log has a glitch where it doesn't always list who hit and how many times right.
Yourbonly in trouble if your victim reports it lols
Well ill have a peace of mind, after they review it
You were probably hit many times and it only listed a few of them
It listed only 1 after my base was already destroyed
Looking at my report no ships in base because they we're destroyed, no ships hits logged.....
1st attack
Splink. Click that ship that hit you and screen shot the battle log of that hit for me
i think its best to let support handle this splinktor, there is nothing that can be done without panic and he's off on the weekends
I'm betting you are only seeing the last hit of many.
You've shown your total battle log. Click that Bon guys attack and screen shot that
Heres a screen shot of last time nas guys attacked my base, part of the glitch it creates, my tella
Heres another weird report last time nas guys attacked my base, random glitch it created, my tella was in dock when attacked, i dont use my tella.
A dfnt guy was n nas hits on my base at that time
Only bwen lvl up my envoy ship tella maxed i believe
You are showing two different screenshots. I wanna see bonoin's hit. You're showing a different one.
Weird that reports still in my system even tending me to believe their using that exploit, that report should of cleared out after that
dude this is a yellow hostile. ALN is what shows up on all the mission hostiles when you fight them @novel scarab
Show screen like the bottom one but from the top attack bonoin
plus it's 11 days old. the battle reports glitch from time to time showing an old report at the very last one
I know it is showing that.
The battle log from bonoin he is showing says envoy in the damage log.
How is that a realta
Envoy and your base killed it by that screen shot
Guess this is what yourvasking for, other report shows if ships were present, which they wete destroyed prior to bonion
Exactly. So your attack log is only showing the LAST hit. Not every hit done before it
now if it was just this guy doing it then definitely gonna be more than 20 hits to destroy the base
Then all prior hits should been removed by new reports, which were not devs will sort it out once sent to scopely
yes they will have all the reports logged, however i think the realta one is an old report that sometimes gets put there, i had one from a month ago once lol
Yeah good luck with him xandes. He's doing my head in.
If imma wrong imma wrong but i just feel if imma right about its an exploited hit, it will be dealt with
IF they choose to
we have a guy here that can't be attacked for weeks and still nothing
Devs from what i heard already stated accts will get banned if caught
if caught using a bot or 3rd party anything to alter the game.
Ont be hard for my acct, i only hit npc ships
If however you are exploiting a glitch due to their own game mechanics. It states in FAQ you can't get banned
Yes game mechanics ship hits base 5 minute bubble, rest exploitation
Game mechanics, its like mining and creates a glitch that fills up resources maxed, isnt bannable but to exploitva glitch on players is another story's. Imma not a noob to tos agreements
Nearly every time I hit a base, I send a Realta first to pop the bubble and see if anyone is home / repairs immediately. That way it costs me virtually nothing if they are there, and then I move on.
Most often, the 5m bubble is popped. Sometimes I get lucky and no bubble BECAUSE someone else has already popped it within the last 8 hours; once that 5m bubble is gone, you don’t get another one for 8 hours. So, my second hit 5 minutes after sending Realta generates NO BUBBLE.
Is this the glitch you’re speaking of?
splinktor says realta glitch is realta hits base and destroys base in one hit
I crack 10 bases a day minimum. Never seen it work any other way than I described
@jagged elk do you get a random old report in the battle reports folder?
Hey all i know its a glitch that opens up an exploit on bases
@loud goblet only always
Dont know exactly what all the glitchings it creates but its a exploitation glitch
he's basing it off of that report
I get old reports too
Check how long ago report was for realta. Then check time on last hit.
11 days, it shows it in the battle pic
I bet there is lots of time between like he said 11 days.
No that realtA pic shows last time my base was hit by 2 alliances. Nas an dfnt players
One 11 days. One 9 hours
@native oyster let us know what support tells you when they answer
Its justvweird it shows my telka elsewhere
did you kill a mission hostile a week and half ago?
Ive lost my ability to send support tickets. Where has my 'settings' tab gone?
It appears randomly, i saw it once tonight as i screenied my id name
Where chat is, it says settings
it glitches if you get the opportunity to change your name do it and it'l fix it temporarily
OOOOHHH i know, just wait till your base is green again then try it
@native oyster force close the app and open again should fix it. That happened a lot to me this week. Chatting with yourself is interesting. Nice scratchpad area to store coordinates
until the game delete your pm's that is lol
Touché
@native oyster ... you think you have problems. This is what Scopely endorse as fair play and in The spirit of Star Trek ... @ivory vortex
yea........at least u still on the server that can protect 8k cargo with envoy
@distant obsidian 8k with an Envoy? Try 350 (0.35k) with a fully levelled up Fortunate!!!
I KNOW that!!!
i mean he's lucky he still on the servers thats not affected by this patch yet
and he's lucky he wont be going thru it
FIVE DAYS AND STILL NOT FIXED !!! 😡 😡 😡 😡 😡 😡
coz apac lab rat
yea.......that i dont understand
quick fix the cargo problem
fix others later
whats the hold up
And, ask Support for compensation by way of replacing the lost rss and they just laugh in your face.
*Scopely Support
March 10, 2019, 19:10 +1000
Hi,
We sincerely appreciate your time for reporting this issue to us.
I see that you are writing to us about your protected cargo.
Please note that our dedicated team is currently working on a solution.
We would very much like you to bear with us as our dedicated team is in the process of assessing this issue.
In the meantime, I hope that you still enjoy playing other features of the game.
Feel free to send us any other concerns that you may stumble upon in the future. We wish to help you as best as we can.
Regards,
Darlene
Scopely Support Team*
well, they better give a compensation chest when the bug is rolled out
hopefully
10k of each ore per day
1 token of each rss
Does any of this ever get escalated to any senior executive in Skopely???
@native oyster @ivory vortex interesting bug this morning.....have been working on 2 factions for ages and killing roms religiously, get up this morning and all of a sudden my dailies include roms..........why?
cargo protection still broken.
game is all buggy... timers are all over the place. what is doing on ?
now even the chest timer is f***ed
restart game
jeah like no one does that?
fcorse i restarted and cleared localization and all usuall stuff. im not a 10 yr old
My base was raided overnight and all three ships destroyed. I have no notifications for what happened. Is that normal?
@knotty moat unfortunately it is quite common, your attacker most likely had many further attacks after hitting you and this causes the attacks on you to drop off your logs. if you raise a ticket with support they can look at server logs and tell you who the attacker was
I had such issue. And I had no further attacks to clear logs, just had no notifications and reports. But support answered me about attackers when I message them.