#👾-bug-reporting
1 messages · Page 315 of 1
Gives negative if you bring RSS home too
@onyx bear any chance of a quick fix or should I not bother with the event ? Yes those are negative numbers
Same here @onyx bear
No such thing as a quick fix with Scopley
Yeah your cash grab event flopped and now everyone’s out of mils rss
My Klingon and Federation daily event for spending rss just disappeared
Same
Lose Event for res after reload
Dito
They must have realized they screwed something up.
OK. I'm glad I'm not the only one that lost the rss events
something wrong with chat ???
every timer from restart... then no new messages
The time chest are still malfunctioning.
My faction spend rss events have vanished, just as I spent enough rss to get the top tier, now no event and no reward. Not and any more rss until this is rectified. @onyx bear @native oyster
😡
Yeah the event release was a complete and utter trainwreck 💯
Luckily I had not started attempting it yet
The Combat Training 16: Veteran mission asks me to have warp lvl 40 to complete it.
The thing is several other players on my alliance had different requirements to this mission and completed it without difficulty, so they are way ahead of me.
But the game support refuses to even admit this to be a bug and only say "keep playing until you reach this warp lvl".
I want a fair game, with equal conditions to all players and some support that address the issue specifically and doesn't provide generic answers! @onyx bear
So the event wasn't working people were getting negative scores and they took it down
Fair enough really... But would be good with some kind of announcement on the matter... Is it coming back? Should I just go ahead and start builds and research or wait a bit for it to return?
So I wasted my rss spend this morning. Just great!!
<@&509690795536941056> @onyx bear something very very wrong with this
the negative score came from having 2 of the events. I didnt get negative
Yeah i had two factions.
then you were probably in negative. I want my rewards
My app has crashed 10x since the update...
The store updated the rare and uncommon minerals for the Station and Ship Ultra packages, but not research. Was that intentional?
This is after 2 restarts let me repair my ship
for a past event, i was ranked 3rd and received the 3rd place award. however, when checking the rankings, 1st to 3rd had the same points total. how does the system decide who is 1st, 2nd, and 3rd?
Why should i get 3rd place rewards while others get 2nd and 1st, of we had all the same points?
maybe it was based on whom achieved the spot first?
helps keep down sniping to a point
@onyx bear @native oyster
Since the announcement was not clear, if I have two factions with good rep, hitting one of these factions gives me negative event points for the other, is that correct?
sounds correct
Ok ships repairing now @onyx bear <@&509690795536941056> @native oyster but I believe I should have more dilitham left then 12 working on what I had and the cost to repair my ship or is my maths off?
Ferengi engineers
Think it's more the game skimming it to pay for all the bugs
I accepted the mission a place called home and it never went in my mission log, now i am unable to accept the missions that follow, anyone else?
My FED spending event disappeared as well.
So i cant even compete for the prizes
Still zooms in for iPad with no other apps running
Yep. I showed negative numbers and that was all lat spend on event. I hope they sort that out. Event vanished as did the lat
Every time I let my phone go to sleep while any of my ships are at warp, the only way the game recognizes they are NOT at warp is to close and re open the game.
@native oyster @onyx bear
So for us that had spent the rss for the now MIA event, will we be awarded the prize? I was on the last teir, spent the rss and then nothing, event gone and no reward.
So this iOS client bug that causes the app crash... I’ve noticed it happens a lot when I open the store. By the time the app restarts I’ve forgotten all about my purchase. I’m really missing out on spending! What can we do to get me back on a regular spending pattern in a client that doesn’t crash every 15 minutes?
I have a similar crash problem on IOS. Real annoying whenever you're trying to do something.
Game crashes when I click on something after time passes. Keeps discouraging me from playing the game
I have an issue that I need to relay to your customer support but can’t find it ... is this the site to do so pls advise???
Booted out while looking at mission. No other apps open. iPad.
Booted out again while looking at my mission list. No other apps open. iPad.
(And can we shut Tazyut up?)
Booted again while scrolling through my private messages. No other apps open. iPad.
(Did you guys set a 20 minute timer with this morning's update?) 😃
Can’t get all my base resources without restarting.
ya, same thing happens to me. Either 12.1.4 did it, or an app change, but either way probably needs a patch
He knows a lot of stuff that you said there and he is kind of busy aswell
Bug or glitch or whatever....why cant i hit the player who is frigging afk for dayz
I can not click on him, it clicks only on mine...
This is now the second station even that i spent a bunch of speed ups to finish a defense platform and it gave 0 event points. This time the banner poped up and said 5000 points but the event didnt register them
@swift hazel I have the same problem you have with this mission. In my case, I'm stuck at Combat training 16: veteran mission and I'm lvl 19 player. Also tried to contact support and they were terrible. At this moment, I'm gathering proof from another player on my alliance. Taking screenshots and this sort of things
@charred vault exactly
how is it that I can farm hostiles for a week straight and get 0 crew xp... I'm under strength so much that I can't complete any of my missions, or hold my own vs other lvl 19 players
Ok for testing purposes i did it again i spent all my speed ups to increase defense platforms for the station event and got 0 points pictures incoming
How does a station upgrade give me 0 points in the event put 2500 power?
Umm it clearly shows upgrade ships in the picture above @sudden lion
Station is not ship
Its a ship event in the first place, not a station event
Im not sure if defense stations are normally added/counted as modules...
Well this issue exists aswell i suppose
How would a defense platform not count as a station module? It is part of the station.
@onyx bear ... all these bug fixed except Captain mining buffs???
Like to report a massive bug which is the support team. Hard reset to repair you ship even though they have screenshots of the ship being repaired but at a much higher cost then it said it should have cost. Ticket closed by support but no help actually given on both issues. Not impressed with the fùck off mentality of the support team. If I was like that in my job is be sacked
@heady lava officers don't get to from hostile hunting only the ship gets xp. You might get some from a drop box but it is rare.
@sudden lion they said in the last update before this one that was something being "fixed" as it was never meant to help towards station upgrade events
@native oyster I rarely had this happen before today
Having issues with the in-game communications. I can read everything in the galaxy and alliance chat but I can't send anything. Everything else is working fine
For the mission "Crystal", the task is to go to Nelve but the location point is in Obilent
@onyx bear when there is a ship sitting afk on a mine node, not mining, nobody can attack that person, when you press on him, you get shown the moning node overlay, and there are a lot of ships just sitting there like that, please fix this
@buoyant torrent really old one, they know about this from almost the beggining, nothing happens)

Klimgon mission description missing location info of elites and commanders
I know FED one has it
@lusty vapor not a bug.. You can buy the bp when your are lvl 26 you can build it. Else a lvl 1 will have a 115k ship..
Not showing the pack decrease sales
Yes bot if people bay and they cant bild wil be upset
The they should investigate themselves. This aint a bug nor a scam. (the price is a scam though but rhen again thjs whole game is kind of a money grab, seeing people spend 10k at a game hhaa
@onyx bear not sure if it is a bug, but I can't by parts for the ships, just the upgrade packs. Others already have them
@onyx bear the mining bonus from officer like T'Pring doesn't work properly since the new patch
Not for 2* gaz at least
as it says, klingons are your enemy, so those npc's attack you
not a bug, intentional behaviour
Lock...this is a FEDship
But Föd yes
maybe it got wrongly tagged
where are you? in federation space or in klingon space
Klingone space
then it should be a klingon that attacks you
wrong tag on ship, the rest is like it should be
and you should know that npc's are affiliated with the space you are in
Hmm yes wrong tag
wb @onyx bear
@onyx bear bug report by @bitter current , enemy npc sometimes have the wrong 'alliance' tag
@fluid hazel could it be that your skills in research affect that because of the switch in weapons type ?
going from kinetic to an energy based weapon ?
Both maxed
In research
Doing an upgrade on a ship shouldn't lower its stats
Why would you spend mat on it
normally not, thats why I guessed on research/crew influence
because without it, you cannot tier up your ship
It's a bug all other ship upgrades increase on other ships same crew
Thats the centurion at tier 3 ?
@bitter current can you also paste the systemid this happends in?
or the name of the planet
Fed fight for supremacy 2nd reward seems a bit lacking compared to 1 & 3, should there be a trit reward?
@bitter current I still really would suggest to contact the support desk for that, as they are able to find the server you are associated with, which is needed for the devs to pinpoint the issue
@mighty panther sry Bad Englisch what you Mean?
@bitter current schreib dem support ein ticket, und gib deinen playerid und den namen des systems wo das vorkommt mit rein
@mighty panther the Support only send copy past answer...i send maybe 40 Tickets
@bitter current die können dan feststellen auf welchen server das ist
@bitter current und dann an die devs weiterleiten, mehr können die da auch nicht machen, das problem muss durch die devs gelöst werden
sorry for non-english, but it makes it better understandable
@bitter current anyways, do not expect faction ships of other factions in another factions space
I know the alliance lookup procedure is buggy at the moment, thats why you also sometimes do not see the alliance tags in chats, and after some messages you do
alliance lookup tagging seems to be a separate process in the client
stuff, I hoped would be fixed with the promised server updates
Is there any Part in the game without Bug?
yes, buying packs 😉
not anymore since the maintenance update
the ones who have, like me, still got it
But at Beginn xd
that would still be limited to your server
same system ?
Yes
Why can't I access the chest ?
@vestal dome it seems to happen sometimes. what always can work is click left buttom Alliance > store > gifts. should bring you to the chest screen
@vestal dome restart game
probably bad reply from accounting server causing to create a disabled button coz it cannot generate the action on it
@vestal dome if you tap the gold plus beside your lat, then click the gift tab it should reset the chest timer
restarting the client will refresh that info
yes, those are all workarounds to a bug too 😛
hope this gets fixed in the client update
actually, since the data it receives from the server causing it to render a disabled imagebutton is the source of the evil, it needs to be fixed serverside
@onyx bear how much money does a player have to spend to beat this ship
@onyx bear update broke battleships repair bonus. It use to take 1h40 min to repair yesterday and now 2h50min to repair the same ship with the same power and officers
@polar portal the numbers look different once you are at level 23
@rapid mantle try a restart before hitting repair, I've noticed the drydock repair reduction doesn't apply sometimes
Ok thanks, seeing those numbers almost made me leave the game
you find a mine you wanna grab, and it needs to wait due to a CTD
@native oyster ok, seem like working this way, hope I won't have to restart every time... a lot of repairing to do with event's
Thanks to all for your advices !
@onyx bear for the new supremacy event mine DOES NOT show a rank tab. And my screen shows a new supremacy event starting in 20 hours. But when I kill things it pops up the message at top of screen showing me I have a rank. I have no way of telling how many points the other players have though:
Is this bugged or are there no ranks-prizes for this (deal damage) event yet?
Some kind of bug or mistake - that event showed up on my machine, for a few minutes, then disappeared again but I still get those pop-ups too.
THey say what rank you are, by the way
@onyx bear
Scanned Shield/HP VS Battle report Shield/HP.
My envoy was mining in fastoff...
My ns was fighting in izth.
Klingon fighter spawned to hit my ns. I was done. So I recslled.
Teo minutes later the envoy was destroyed by the fighter
bad faction rep with the klingons causes this
don't mine in faction space you have a bad rep with
Messed up timers when mining.
timer bug, known, having it myself
Confused romulans
Federation piloting Klingon vessels. Bug? or bombshell Star Trek conspiracy? 😆
@mighty panther read again. My miner was in fastoff, not Klingon space.
Hence the bug
@cunning jungle I have had a Romulan come out into neutral space and kill my ship. I'm "enemy" of Romulans
It was a miner
lost spies ? 😛
Before and after a repair. Cost was shown at 1743, I had 5027 so I should be left with 3284. But I am left with less then that at 3199. So the game has been taking more res then it needs to for a repair can you tell me when I will be compensated for the game screwing me over please? @onyx bear this is not the first time this has happened over the last couple of days and a ticket has been made already but no reply other then them closing it after telling me to do a hard reset of my phone
Finally got the bp's for the NS but I get this screen when I try to build. Anybody else run into this problem?
@inner pond this is a known issue and the Client update will solve this apparently
since the ships are maintained serverside, and you see a variable placeholder there...
go back and try to reopen, otherwise restart
I have restarted the app. No joy.
its not a client issue, its a serverside issue
otherwise we wouldn't see the new ships, since they've been added weeks after the last client update
and for some reason, the data of the ship is currently unavailable, hence the missing values
db lookup failures could be a possible reason
more specific, db connect failures perhaps due to connection overloads
proper indexing could also speed up things
I can’t mine dilithium. Some key spots I’ve mined other resources are unavailable a second time. This has been a problem for more than a week. I’ve tried resetting localization per customer support to no avail. Customer support closed my ticket and said they’re working on it. Is this a common problem?
This is what i get and it never loads.
It appears the captain maneuver mining rate boost is not working. In this screenshot, the time left reported on the ship icon on the bottom is shorter than what is reported on the mining spot card.
Anyone know if Barot’s officer ability is working (reduce % hull health)? Can’t see it in battle log.
hey folks sorry i lacked responsiveness on bug front, as I was full steam on the event rollout
for the above i'd suggest filing a support ticket
@onyx bear anything on 2nd reward from fed event being a bit crap? 1st and 3rd give a nice wedge of trit, 2nd is meh!
@onyx bear my support ticket was closed.
@shut mortar the unavailable mine issue is a known bug being worked on for months now
Is this affecting a lotof people or am i just unlucky?
thats the long version of 'the issue is known, we will poke devs, until then, live with it
we all get these replies, you are lucky to get the long version of it
@onyx bear The romulan trained fighters which appear in Constina when tresspassing are marked as Fed and killing them counts as if killing a Fed ship
I did not receive power for daily quest Power Creep after finishing a building (defense platform). Anyone else experienced something similar?
Yesterday solo event was counting negative. Todays it disapeared. @onyx bear
Where do we submit support tickets?
https://scopely.helpshift.com/ select the correct game, file a ticket, select the correct platform, describe your issue, attach your player id to it (found in settings), and attach the screenshots
or wait with the screenshots (since you cannot attach them yet), wait for the default reply asking for screenshots, and attach them to the reply of the ticket
Thanks @mighty panther
yw
How is this player getting points for an event that hasn't started? TheKeeper
known, back in the garage to be fixed, before re running at a later stage
ty for heads up
I am not entirely sure the officer stats are being calculated correctly. A T4 L20 Phindra has the following stats relevant to this discussion. The Mk6 Warp Engine and Mk6 Cargo Bay are installed.
Dmg: 1707
Dodge: 454
Spock increases weapon damage by 5% with no other bridge crew. He also increases Dodge by 12%. Except that he doesn't. With Spock in the Captain chair with no other crew the stats are:
Dmg: 1747 (+2.34%)
Dodge: 486 (+7.05%)
I assembled a Kirk + Spock + Mccoy Bridge for testing. Mccoy should give another 8% bonus to Spocks 5% dmg, which did increase but only to 12%. Now, it could be said that 8% of 5% would only be an additional 0.4% for a total of 5.4%, but that doesnt account for the new 12% stat. There is also a 2% synergy bonus between Mccoy and Spock in this scenario, but I have no idea how that fits into the math.
With Kirks +8% weapon damage and Spocks new 12% the ship should be getting 20% more weapon dmg. But.. its not. The dmg should now be 2048.4 but instead its 2026.
even the tool tip says there should be a 20% weapon dmg gain
officer abilities work off the base stat, before research
hence why if you do the 100% shields research you get way less than 100% more
You guys doing iOS maintenance and not saying anything because it’s booting a lot of people using iOS off a lot today
Ship pack not showing up in offers. At 26 shipyard, 80k faction rank
@onyx bear any update as to when the mining buffs will be fixed?
And THANK YOU for fixing IOS updates 😁.
Booted out while searching mines. iPad, no other apps open.
Earlier today I was receiving 79k in points for destroying a lvl 25 Klingon elite, which seems to be 3x the hill strength of that ship. For the last few hours, I have only been receiving 53k, which is 2x.
The event summary says 3 points awarded for every 1 point of damage done to Klingon ships.
Booted out again while looking at a planet's missions. iPad. No other apps open. Guess the update didn't fix the random boot out problem.
Same crap I’ve been dealing with for 2.5 months. Another huge update and no solution to fixing the problem of upgrading ships with time. I Can still only upgrade by paying scopely gold to upgrade! Crazy stupid they can’t figure this out. Plus they asked me to build all different ships to test it wasn’t just one, so now I can’t build the north-star or my second jelly cuz I’m out of space... asked for them to delete the old ones they asked me to upgrade to test and got the scopely middle finger response
Nothing repairing, nothing else in dock just like it has been since I reported it in December
I don’t think this upgrade fixed much, it seems like it’s a money grab. Multiple big spenders have thrown int he towel today and left due to the new ships and costs... sucks could ah e really enjoyed this game
Can't purchase the 20 now pack anymore.
My game is bugged, can’t move my base. I’ve been trying every day for a week, can’t move my base. I’ve cleared localization, relogged, deleted and reinstalled, ... everything. Nothing works. Customer service replied in game that they are “working on it.”
Meanwhile, the game has been crashing constantly the last 2 weeks. Today the game crashed as I was tapping on my first tier reward for the Supremacy event. When I logged back in, the reward option was gone, and none of it was in my inventory. I wasted a lot of rss and speed ups killing the event hostiles, and I have nothing to show for it.
My ships not coming out of warp but get destroyed anyway
Been killing romulan like crazy and got 3 cards for the D3 but when I checked it only shows 2 were did my 3rd one go? @onyx bear thank you. @patent birch
@onyx bear seriously?
It was expected back when I was a level 14 (because that's when I stopped doing Combat missions due to this bug) to have a 40 warp to travel to 35 system? Is this a bad joke?
Booted out again. Only in game for about 10 minutes. iPad. No other apps open. I had just tapped the hands icon to send help.
@knotty moat are you on an older iPad?
I’m on an iPad Pro with 4GB Ram, and my app never crashes
Just got it in Dec. Brand new.
I don't recall which gen. Ver 12.1.4, 128GB
Model A1893
Just got booted out again. No other apps open. Was looking at a system map.
Why is my Jelly not spinning?
battery went flat 😁
Seriously, I didn't pay for a boring Jellyfish, I want to see it spinnnnn
@onyx bear i have a weird chat bug to report. I've been on this prelaunch server since November and have never seen one of these. What's going on.
It disappeared as quickly as it came followed by 100's of crys for a server merge by the few survivors we have left.
@cyan drum well you can’t merge with newer servers. That wouldn’t be fair. You’d have to merge with another pre launch
We had a week headstart lol
@knotty moat that’s your iOS version and storage. Not the model of iPad and ram
That's not bad. There is only like 200 people left here.
Wow. Wow have thousands
Yup it's a pretty empty galaxy. They just left us here to rot even though we were there prelaunch test.
We launched Dec 1
No one new has been allowed in since November.
Oh wow. Yeah we still get new people
In the current faction leaderboard event there is only 20 people on the romulan board like 100 on klingon and the fed one is the only one over 200. But lots of people are double faction.
It's like a ghost town man
I'm winning the romulan event with 15k 😂
Check iPad version, also, latest client, and run a speed test for jitter/latency? @knotty moat
@cyan drum did you copy any of the messages?
The messages from admin? All are in that screenshot or in the ones Chaos posted in #🌌-galaxy-chat
Game still shutting down all the time in IOS when clicking on a miner great job making that bug a priority!
bugs should be addressed next maint according to jb
@onyx bear
i got the wrong faction daillies today i should have fed dallies i have had fed daillies since the beginning.
also may have experienced a bug earlier doing the new quest line - i believe it was the last mission where i went to kill the enemy ship and game crashed
after re-logging the quest/mission was gone - did i get credit and was that the end?
this game is quite expensive to be competitive and these issues are killing the game for me .
4 things. The IOS bug is getting worse getting booted out about every other screen change tonight. Also the ghost ship mining bug is out (ships invisible on nodes), but now two ships are often occupying the same node and both appear to be mining. More than one report of this from my Alliance members tonight.
We are also seeing wrong totals on attacks on commander ships and multiple failures of collecting 10 minute chest saying the item is not available in store.
got that from klingon fighters attacking me... wasn't doing it at first, but randomly started getting progress?
@Espekay if you are on bad terms with the klingon faction, they attack you, if you are strong enough, thats free pve chests when mining in klingon territory 😛
@tall bison there are no publicly announced bug fixes in regards to the ios bugs, however, a new client will be released next week, maybe they just didn't want to go public on that and they might be present
My in game PM keep disappearing, any idea how to get them back?
restart game and hope sync will show you the missing ones
@quick idol I doubt this is a client issue
there is not much local info except for cached data being stored on the client
like agreedtoTOS, a table of indexes showing which messages have been read/missions read etc
Hello got an big issue here.. daily factions disappeared from my daily list does anyone get same ? (No changes after reboot and reinstal)
nope
@mighty panther will keep trying, mainly as i was chatting to a potential recruit who has now left his alliance but not strong enough to be in the top 100 players. So i don't know if he is waiting for an invite or joined another group.
@mighty panther yes, i'm on extremely bad terms with the klingons and they attack me, but why would i GAIN klingon rep from killing those?
@zinc swan, @native oyster, I didn't think of that. Speedtest is 179Mbps up, 6.22Mbps down, Jitter 4.2ms. Running iOS 12.1.4, with 101.67GB available. It's a 2018 iPad.
@wide kiln probably because the faction they are supposed to be in is wrongly defined on some npc's
That still doesn’t tell us your model number of your iPad
MR7J2LL/A
hmm
@zinc swan the bug @knotty moat describes with ios is known, ipads are classified as MD/Low Memory devices
@zinc swan I have the same issues as him, since the new client released a few weeks ago, this issue is present
You must have an older generation iPad then
yes, ipad air
I’m on an iPad Pro with 4GB Ram and I never crash
worked great on the previous client
The game will completely have fits unless your device has 4 GB Ram
@zinc swan thats classified as High Memory
it fitted before the update
@zinc swan enter system id 1 in the quick jump, look at the bottom, you will see your classification, yours probably shows IPhonePlayer // HD // High Memory
What’s a qyuick jump?
where you can enter coordinates manually
click on the faction symbol next to the planets name on the left bottom
@knotty moat Here is my two cents. Apple is notorious for breaking things when doing SW updates. 12.1.4 has severe wifi and cellular issues. I would put money on that. This game is server side transaction based.
It may be just that.
ok
@native oyster no, the issue is with the new client, not with the ios
interesting
@native oyster despite the game being transaction based, the render engine is still with the client
I have not looked for debug logs. You know quite a bit! I am impressed!
@native oyster and the ctd's we ios low memory users have is always after a server transaction, dealing with the results of the transaction
I put in 1. Game says invalid location
@zinc swan now look at the bottom line
Oh ya. High memory
@native oyster and in regards to the wifi issues in 12.1.4, apple has always been known for wifi issues
@native oyster as with everything apple based, it only works 'great' if your router is from them too
So when my iPad "loses" connection to wifi, the game drops?
is it really 802.11x ? lol. Yes, that is one issye
@knotty moat no, the game should produce a network error if your wifi drops
I have seen that. But not when my game usually boots me out.
@knotty moat it happends shortly after you clicked a button, generating a transaction request with the server, and upon bad reply or failure in the responses, the client is unable to handle it and crashes
@onyx bear why did u put uncommon mats in the event? People are doing the event who don’t need the parts
Yes, exactly. I usually have just tapped something when the game crashes. Most of the time the game closes out. Once in a while it reboots the game.
@knotty moat I also have seen reports here from ppl claiming, the new client version we use now slurps more battery
@knotty moat and that tells me, the new client needs more cpu cycles to perform almost the same tasks
@native oyster and about the knowledge, it's logic that applies here
@onyx bear There’s no way to win the event against people who Already have these ships … It really was not smart to allow people to do the event to already have the ship. Once you have the ship you should be removed from being able to compete in the event
not sure if 3.6.5p3 is the version name of the gameclient, or of the unity render engine used
would need to dig into unity's kb for that
I am not going that deep into the game, although i would LOVE to have my allince info split out
Thanks for you your time, @native oyster, @zinc swan, and @mighty panther. I switched to Mac in Dec 2014 - still learning stuff. You've been very instructive.
Always happy to help if i can
guess in order to know more it would be time to disassemble the android clients apk
since the devs here are not very informative
Surely you jest...
apk's are zip files
and the classes.dex file containing the game code itself is easily readable with stuff like jadx
and since sources like apkpure keep a history of versions as well, it's a matter of fully extracting both and run a diff against it
to see where they probably messed up/improved things in the client
and any decent coder can read through code obfuscation
actually, based on the client code, I could perhaps code some debug client, testing things by making my own calls to the server and see what results I get
and that way pinpoint serverside bugs more exactly
Hey guys, any update for the notifications issue?
if you haven't heard: 'known bug, being worked on' yet perhaps
known, deactivated by scopely
contact support about those 3 pics
a restart of the client might give you correct data
Ok thanks
Anyone know how I can submit a formal screw up report and request reparations? They’ve been swapping my Klingon dailies for Fed every other day, and it’s screwing me in this event... not to mention royally nerfing my game progress
@onyx bear
file a complaint with support
My tier 8 kumari (power 340k) requires 110k dilithium to repair once fully destroyed. Guys in my alliance with the same ship require 30-67k dilithium to repair theirs. The second highest guy costing 67k dilithium actually has a ship that is stronger than mine. To my knowledge I have all the important research done (I’m level 31). Can someone please help?
Stil same daily faction disappeared.. impossible to reach full daily du to building in progress... unfair vs other for points progress in events... il really upset...
Where can i complain ?
@onyx bear
I have a connection problem. Game does not start when i'm on wi-fi. Only runs when wi-fi is turned off and mobile data on. Device is android.Wi-fi works fine for all other apps. Any ideas?
@keen condor I have the email for support if you want it.
@umbral epoch try disconnecting and forgetting the Wi-Fi on your device, reset the router and then reconnect it might help otherwise it's your upload speed is to low for what the game needs.
@onyx bear
Domita not providing increases in Tritantium mining as she should when in captains chair. Don’t know how to get fixed.
Why does my offers sheet not have the Jelly sale on it? Why did I not have the Jelly event in my events? I have 49 shards and was hoping to get Jelly parts when I leveled up to 20, which I just did this morning.
@short peak the jelly event was only meant for players level 17 and under when they did it before.
@ripe echo all miner officers don't give the benefits they are meant to do other then protection and increase in cargo hold but mining benefits are not working and is a "known bug"
Well alrighty then. Any idea when it will be addressed?
@(BDOG) Dustymiller1987. forgetting and reinstall the game is no avail. Game only runs when connected to mobile data. Game worked fine this morning on wi-fi
@onyx bear
@onyx bear
@onyx bear
@onyx bear The ship is dropping power after leaving the station. I can not get a true read on the ship power. The first pick is when I return to the station. Then when I check , the other pics, it changes back.
@onyx bear The mayflower Buff is broken… It’s not doing any extra damage to Klingons
I tried it on several ships and it does the same amount of damage whether it’s a Klingon or not
@broken charm not a bug. While in base your ship is considered a defense platform therefore gettibg a boost from research and the defense building. Click outside your city and you will see the ship power + officers.
@onyx bear When is the bug that allows players to attack stations while shielded getting fixed? 🤔
This player is taking full advantage gaining many millions of rss over the last week causing many players to quit as their rss are not safe even with shield active. 😒
Lool nice screenshsot.
Player has a station shield active and another player somehow can attack the station anyway, in other cases they can attack a station even through the 5 minute auto-shield cancelling it
now this is a screenshot you should keep
heya @native oyster, slipped on your mod shoes ?
@dim robin do us all a favour and send it to tech support, keep it stored as well, and show it to @onyx bear when he's online
it is the best screenshot seen until now showing the shield issue a lot of people reported
@dim robin in that ticket you are about to start, also request a refund of resources lost due to this bug
so, don't forget to mention your playerid (found in settings) in the ticket as well
think I will setup mantis on a domain as subdomain I own
@brisk night would become usefull for you as well
Say what now?
Is anyone else not getting power increase points for building right now? It's affecting my daily goals and dominion event position.
@(BDOG) Dustymiller1987
When i use my vpn to connect to the wifi all is good. any idea?
I'm probably not gonna complete it cause I'm not getting most of my points for it. Is messed up.
@onyx bear I am friendly with Klingon and untrustworthy with everyone else. Everyday I get missions for Klingons, yet today my daily missions are for fed... in the middle of the fight for fraction points. Please fix.
@umbral epoch Not the game the Wi-Fi on your phone. Forget the network reset the router and then try it on the Wi-Fi again if still got problems look at your upload speed
There are rewards for factions is suddenly amped up from friendly to favored. Dunno if this was intentional or a bug @onyx bear
Are we supposed to be tagging @onyx bear in our reports? Here's my screenshot again showing I built a thing but got no points for it.
I have no Klingon dailies. Cleared all my dailies yesterday, normally have 4 Klingon ones plus normal ones. When reset occurred last night I got no new Klingon ones. Worst timing since this is dropping me badly in Klingon reputation event! I reported to ingame support, did all steps they suggested such as restarting game, device, checking for client updates, clearing localization. Nothing changed. Anyone have any other suggestion or have this issue yourself? I think this occurred after only time I ever cleared every one of my dailies so wonder if could be related to that but no idea if it is.
@onyx bear havent seen a t'pring shard in over a month.....im one short of getting her....whats going on?
Too me 2 weeks of farming to get my last 2 envoy pieces, I think the game just works that way
To really really screw with your feelings @random lagoon
Do you see @left light your event shows you have to attack Klingon ships but you attacked what definitely looks to me to be a Fed ship? I am Klingon so I applaud your diligence in wasting as many Feds as possible, I really do. But I suspect you continue to get no points from it LMFAO.
Glad I could help! Hope someone does same for me with my bug, even if I have to look dumb too LOL
I am stupid not you
Yeah, gotcha, happy hunting
@patent birch still missing one blueprints for D3 got 3 yesterday but only 2 showed up what happened to the 3rd one? Got 3 today to so should have 6 but only got 5 what happened to the missing one ? Thank you @onyx bear
just had a freind help me test the base hitting bug
my friend hit my base
things that didnt happen
screen didnt get red around edges
no warning sound
he hit with a full cargo ship and on my end i lost rss and his log showed he didnt take it
game didnt give me an update of this action happening with sound warning at all
its been 10 minutes
oh and i didnt bubble till the 3rd hit
oh and no battlelog showing it happened
@native oyster Look at when you repair as well it costs you more then it says it should as well
yep i checked
just about drained what little i had for trit
oh and still no warning my base was attacked
@sleek atlas Was that question directed at me? Because yes my upgrade in question was defense platform.
they dont count for score, reported often
Getting really sick of my dailies being screwed up during an event that relies on the faction points I gain from them...
Mine used to. When did that happen?
The option to turn rss into tokens is gone. Bug or.."event"?
hello support , i dont get any more points for federation supremacy evebt for 2 hours. The counter stands still. But The ingame message that i get points for that federation supremacy event is still on screen ... 🤔
Let me help you all and play Scopely... “we’re aware of the situation and are working to isolate and solve it. In the mean time we aren’t going to do a bloody thing to help, or compensate you for what you lost because we suck at game coding.”
@native oyster thx for that information and your time 😟 may the force be with them...not really a professional mood for this expensivre premium game
I mean I’m paraphrasing, but that’s the only answer I’ve ever gotten to any problem I’ve ever had.
Tried relocating to this planet but base turns up at random planets now used 3 relocation tokens trying
Submit a bug report through the settings window so they can send you a form response and do nothing about it.
A condition exists where by when a ship is parked on the edge of a system while another ship enters the system at the same point, they engage in combat. This just happened between myself and another player and the other player had a base shield active. The shield was dropped as a result of the combat.
Can anyone else test on the other servers to see if any of the bases around this planet are hittable? I believe this is a glitch planet that doesn’t allow the bases to be hit with shields down
System is located around the midnight cluster... planet is at the @ 7 o’clock position.
So I logged off then back in a day all my progress was gone
Gained favored status and now klingon blueprints are missing from my faction store.
@bold narwhal Shocking
Where is the klingon blue prints dammit
Now i need to purchase in bulk and went kapooffd
This game is totally broken, their is always a problem. Cant even enjoy my dollars
Real simple: Fix the broken mining nodes -- how about making that a priority?
@dry obsidian Don’t worry. Scopely will enjoy your dollars for you. 😦
fix the connection errors
@dry obsidian I have the exact same issue
and the cost to repair my kumari is 2-3x everyone else on my server
I don’t get how this game is still being sold on iOS with such crappy developer standards to issues.
fix the connection errors
What's going on here???
Saying every system I need warp 26 EVERY SYSTEM!!
Plus it's I loose connection 20 times a day. I could write a book on the issues on this game
@onyx bear the instant repair of ships
Is wrong. They have been over deducting my latanium. 29 for NS but the take off 100.
112 for mayflower but they take off 300.
The latanium should be returned.
And compensation be sent out.
Lol, gl with that @coarse lichen
I just had Scopely tell me to reboot my device to fix an issue everyone in my alliance has been having for two weeks.
Like wth
It's the same they ask u to clear localisation.
Some big bs
That Dosent solve the problem
CBS licenses Star Trek to Scopely. Perhaps it's time to ask CBS if they like being associated with failure and incompetence.....
@coarse lichen if you send them a screenshot before and after instant repair they should refund you the difference. They have for me quite a few times
@native oyster glitch planet
All of the bases in that his system around this planet cannot be attacked with shields down. Furthermore if you do try to attack the base it lowers your shields even though the actual attack won’t work. I have a screen recording of setting a shield prior to an attack on these bases. Pressing ok to attack nothing happens to the base and my shields drop. #thesafestplaceinthegalaxy
@onyx bear ☝🏼
Not sure if this is a new bug or not but I'm level 19 and I can't get any daily challenges as says I need to be level 3?
@autumn socket you need to contact support for that
Already have and every other bug I've got going on at the moment lol
I am setting up a bug/feature request tracker
still need to tweak a few things, like screenshot upload
@onyx bear the daily supremacy event federation ist still bugging at my universe: no points from normal romulan hostiles kills ! but the ingame message notification that the points have bern counted for the event is online. Well, i am doing the klingon daily supremacy event at the same time too... here the points counting normally. even the normal npc, which are worth 1 point per danage ! maybe thats the problem ?
the hostiles are bugged - no points for them in my event
@autumn socket filed as https://stfc.key2peace.org/view.php?id=4
I'll start to index bugs/feature requests there in order to keep track
how funny, instant repair is 15 lat, got 16, but when I click I get error it ain't enough 😉
There was / is a bug that meant u need x3 displayed lat, idk if fixed
oh well, added it to my bt 😛
not sure who reported 'Stop the mission dialog text from showing up every login', but are we talking about the mission after the cordomite mission ?
coz I am getting that dialog as well after every CTD
that means the client does not tag that dialog as read in the local storage
'Divided Attention'
@JB.Scopely the romulan commander units are only rewarding 1 point per damage for the daily instead of the stated 15pts per damage
there is another bug present that might affect this, check the 'alliance/faction' tag that is present on them, we've had reports here about klingons being defined as member of the federation , killing it would result in negative results for the fed faction instead of the klingon
The chaser ships in rom space are tagged fed
But I'm just looking for my 45k earned points from doing my 3k damage with my ns 😂
thx, needed that screenshot 😛
so I can attach it as example for the bugtrack entry
filed under https://stfc.key2peace.org/view.php?id=20
Here are these also, DMG dealt to Klingon for fed pts, 1pt per dmg for supremecy event, but supposed to be 15x for the hostile event
yes, I think the description I placed in the bug entry says enough 😃
it has been reported many times already, just was too lazy to scroll all the way up, thats why I used your first screenshot as example, perfectly showing whats wrong
Lol plenty of other stuff wrong
yes, I am trying to catalog em
But these are just two of hundreds+ things broken
yes, and every day ppl complain about the same thing
thats why I created that site for both parties (players and scopely), so ppl can look if it is already known etc
so they don't need to point at it again, taking screenshots etc
This game could be so great if they stopped trying to spend every cent, I love the theme and stuff
If scopley like it, ask @native oyster to pin it
same here
@quick idol I will talk to jb tomorrow, I think I poked phil about it as well yesterday
This game wtfjust got all rom events too but negative 2m with them 🤣
Lol
I consider it a good idea, and this should provide a great addition for JB and all others that wanna help
helpshift could use this as well perhaps
e.g. when you file a report about something that is known there, you could point to that issue and say you suffer from it as well
if the devs would keep me up to date about versions, I could add milestones as well, e.g. if a bug is planned to be fixed in a specific version, they could state so
@native oyster / <@&509690795536941056> if you are interrested in getting access, let me know
@left light: does your shipyard meet the minimum requirement to build those ships ?
Yes
file a ticket with support please
Will but have not gotten a response on my lat ticket for the past 3 days
So bad support its crazy
just keep asking until you got the right support person
every reply is handled by a random person, it's just a matter of getting the right one who takes the time to decently read your ticket and understands what you mean
It's not random...it's just high turnover 😂
no, unless there is only one person working on the tickets, and he uses random signatures to make it look bigger 😉
but based on the diversity in tones/attitudes of the replies, I can assure you there are more then 1 being assigned to the scopely project
Still missing blueprint from attacking romulan, for D3 also missing rewards from same event got 50k officers xp didn't show etc
@native oyster System id 719474967 (Atreig), Zevis has X:-329 Y:-607, and it placed my base (Server 131) X:176 Y:-60 after relocate, close to the center sun
They don't have very good answers though :(
all of my klingon ships have disappeared from faction store - over 700k klingon rep but literally cannot advance in game without faction ships
I have over 50 messages in to tech on my issue of not being able to upgrade my ships with time since I bought true jelly fish back in early December. Every time I contact support I get the middle finger asking for patience and continue to enjoy the game that I paid for and can no longer play without paying them more. My ticket has been “escalated” twice here and still nothing. It’s criminal the way they are running this game.
Said klingons won today but no chest?
At mid lvls and a top price 99 pounds chest won’t get you a new lvl or even a ship capable of competing in this faction event pretty disgusting.
Overpriced and customers undervalued. Will most definitely be quitting this game
then don't buy and just play?
you smiley abuser you ;P
What and get raped of rss every time I get close to an upgrade
you get plenty of shields
Please explain how the hell I got hit while a while a 24 hour shield was active?
Did you send your miners out by any chance while your shield was active?
Level 28 Ops & Refinery.
2x12k Refine for all types in a row = 0 uncommon or rare. 72k 3* for nothing
#neverforget
Here's 2 fingers go screw yourself with them we don't care that the game steals your res when you have been repairing your ship
@atomic cloak yes but that particular glitch was fixed in the first update over a month ago. I suspect this was a hack used by the attacker. I shielded again and it locked his ship down at my station. Coincidentally? I think not!
Now if they're both glitches I've donated my last dollar to this game or if its a hack and he's not banned.
Need help stuck on frozen base
Anyone have a fix for not being able to build the North Star because the build page won't load properly?
I tried reinstalling but no dice
Those special ships are glitchy. Takes over two hours before the server resets to give you credit to allow you to build.
@onyx bear Base is at 2 planets at once I send from one ships return to other bow is this even possible I have wasted countless relocation tokens sent numerous screenshots and complaints but no response, I can’t attack can’t participate in events while this bug is present, 2nd planet shows still 16/16 available
Also when the ships do return to the 2nd planet the base disappears altogether some bug this one stopping me playing completely
Do the specials on the new faction shios even work? Or is this yet another placeba implanted by scopely? I really don't think anybody the research items even work?
I don't think researches work correctly either. Researched Dilithium Storage these days but my storage size didn't increase at all. Same with Interceptor Armor Piercing today, which is supposed to give my interceptors 30% more armor piercing...and yet my interceptors didn't gain any power at all?
Ok, why can't I repair my ships???
It says I need to convert 4 latinum. I have plenty more than that.
Not sure why I can't repair when it will only take 4 latinum to repair. I have more than enough.
Collexct some more tritanium
@knotty moat refresh game?
Interesting, not sure if I lose some item when I opened negative chests
Will we have more opportunities to get more resource tokens? @native oyster
When will IOS game be fixed so it doesent crash every 10-15 minutes worked fine 2 updates ago now its a pain to play at all
and dont give me bullshit all is updated to newest software/firmware have problem on 2 Ipads.
@onyx bear my station was attacked and the auto shield never activated so the attacker managed to get a second hit on my station. Luckily i was online and managed to shield but still lost about 600k resources that I paid for! Any chance you can reimburse the lost rss because of a bug?
Sens in a ticket with those screenshots bros
@night portal was your station attacked at all in the prior 8 hours?
I’ve sent in a ticket with screenshots and @knotty mantle no my station hasn’t been attacked for a few days. I had a 8hr shield expire shortly before the attack
Good thing the federation is defending these Klingon systems from invaders
@native oyster I've had a ship stuck stationary in battle mode since noon, as ticket was sent a 12:09. Just figured maybe I would reach out on here since support cant lift a finger.
Not to mention a 1 day shield drops off magically after 12 hours, but that's another bs story
@faint jolt Q2 left doesnt do forums anymore
see offical announcemets
Q202/15/2019
Hello guys,
Sad times as, for family reasons, I will be stepping down as Community Manager here on the Star Trek Fleet Command official Discord. 😭 My time here has been amazing, and I will continue to play and support the game as a Community Moderator.
A new Community Manager will start soon and I request that you are all as great with them as you have been with me. However, until they start, JB will be moving up to take my place... you can treat him however you like. 😉
I'll be hanging out in the new Romulan channel (check out the new channels by the way) - so I hope to see the rest of my faction in there. 💪
Again, thank you all. 🙇
LLaP. 🖖
Q2
@native oyster thanks
Lvl 26 shipyard and ships should be sold for next few days no?
I have not bought any of the ship packs yet also
you need to wait a few hours, I think JB just woke up getting ready for work
you are not the first one I heard this from, they should post the full requirements for a pack when announcing it's availability
But thing is i was able to buy the ship packs. Then yesterday i cant but instead can only buy uppgrade packs
yes I am aware of your report, this ain't the first time you poked here about it 😉
you even followed my advice of contacting support about it and posted the followup
Major bug here...I am hostile in Fed faction yet all I have is Fed faction dailies
I tried reloading the game...no help
ah thank you
filing on my bts
@jagged fog filed as https://stfc.key2peace.org/view.php?id=22
@mighty panther thank you
@mighty panther here’s one to add too, 2 bases 2 different planets wasted 4 relocation tokens trying to sort unable to attack during this period ships go from one station and return to other
you relocated to a glitch planet
if you wait a little, it will attach properly, takes a while
@onyx bear As you can see with Ship C timer, Ship A is unable to enter the base for a whole minute and after that, travel again. What the hell ?
Sorry bad language in this post... The language filter in game really need some work this is a list of some of the words you can't say bite,pipe,queue,con,Putin and this is a list of words you can say Fag,crap,testicles can we please have some consistency ?
@opaque hemlock https://stfc.key2peace.org/view.php?id=25 ?
ah no, you want it more stricter
and actually germans have the issue that words normal for them like 'um' are getting filtered
adolfs last name is also prohibited
2 days I waited it attached but had 2 bases then
the others saw your base attached to the planet, but not at the spot you are seeing on your own map
as said, glitch planet
@mighty panther thanks
@subtle halo https://stfc.key2peace.org/view.php?id=26
@onyx bear can something not be done about Latinum spammers in GC on the European server? It's ridiculous
report, block
they eventually will get their account deleted, if you check your ignore list and see deleted-<some hex id> as name, they are gone
@onyx bear hi again ... the daily supremacy mission federation is still buggy: romulan hostiles (strike forces) DO STILL NOT COUNT for the daily-event but the ingame message says it counts.
@tepid frigate you mean the issue described at https://stfc.key2peace.org/view.php?id=20 ?
which eventually results in the issue you are having
thx 4 link ... yeah- this ships dont count ... u think the reason 4 that is the wrong tag of the hostile ?
yes, the guy who posted this screenshot also showed those event notifications you talked about
ok 👌🏻 maybe thats the reason. if it is so, the isuue should be easy to solve - rename
more like a fix in npc generation 😉
ok - has scopley ever spoken some words to that issue ?
not yet, but I made @onyx bear aware of the listing, and he is reading backlog now, so will encounter that message as well
#20 is added this morning
or yesterday evening
Hi don’t know if this is already reported but when opening recruitment packs the officer levels never seem to go up by more than 2! Even if opening multi packs......
Kirk had at least 6 to be added and only 2 went on 😞
which is correct
you got 2
it says x1 under the picture
consider x2 equal to uncommon and higher rare
Ok thanks
Guys I stopped playing because too many stress on work. If it’s bether I come back but at the moment I Stopp playing
I just suicided against Klingon faction commander and got the same credit for daily event and leaderboard, even though daily is supposed to give x15 credit per point of damage. Also the 500k milestone on daily has awful rewards compared to 250k and 1m, needs a buff! @onyx bear
Hi! Is this a bug or we will be able to ref x3 of each from 26 lvl?
did you try ?
It’s not mine but it worked
Hello Sir, @native oyster , I don’t want to be respect less, but we’re u guys drunk at work?
😂
My fastest mining ship can only mine 6.7 million Dilithium in 365 days of continuous 24/7 uninterrupted mining. My Dilithium generators/storage can only produce/hold about 16K Dilithium. Since the bases only hold less than what my base does and everyone else has the same problem and I don’t plan on mining Dilithium for the next 7 years continuously. I’m going go out on a limb to say some doesn’t know what the hell they are doing or they honestly don’t give two shits about the economy and how broken it really is.
i'll loan ye all a bit
Phil no one really cares how much stuff you have we get it you’ve been playing since 2017. Blah blah blah.
oohhhhh
what's the interest on that loan?
1k g3 common crystal per week until settled in full
And you have 2000M rares and you’re level is 48 and now your biggest problem is warp ranges and how to level your enterprise.
or i'll break your leftest most tentacle
no dice id have a better rate with the mob
*testicle - damn you autocorrect
oh then game ball where do i sign
be glad autocorrect stepped in 😛
flexing much? 😃
What is up with the five minute shields. They are not activating for some people. This morning I was eating breakfast and got. I notification my base was getting raided and I do have all notifications turned on.
Oh no not the tentacle.
im only the 10lbs weights but getting there lol
pressing the buy button is for wussies!
Freudian slip taking to a guy named Octo I guess
the fun thing about tritanium is that is is shown as a green liquid in a container, how can that be harder then diamonds ? 😃
Hello!
help me. I got stuck in the raid on the base. and does not return to base. rebooting does not help.
@flat storm send a ticket into support they will get a tow truck out and get the ship home
@flat storm do approach support, they can likley manually force unstuck you
@onyx bear have y’all been playing around with travel times again??? Yesterday my talla’s warp time from my home bad to davidul was 7:42. This morning it’s 9:47.
no changes on this front, could be officer loadout here
There you go. Look at me. I’m a total baller. Only being playing since Nov.
Anyone need a loan???
I need like twice that much...
not doing too bad, whats youre interest rates?
And JB, same officer mix. Nothing changes about the ship whatsoever
please do enquire to support, no changes done though
@onyx bear
Glitch planet
All stations around this planet will not register a base attack
Already have...#safestplaceinthegalaxy
Oh and it lowers your shield despite the fact it doesn’t register and actual attack or battle log entry.
@devs The zoom function is still not working right. After visiting a page from the map screen then returning the screen is always zoomed in to max. It needs to be stabilized so that you return at the same zoom level you left. @onyx bear
@native oyster sorry kid was smashing the keyboard as i made lunch
Dead mines are really bad in some@systems. I counted 6 in just one system. Anyone know of a workaround? I tried reloading and clearing Localization.
@misty tiger already known as https://stfc.key2peace.org/view.php?id=26
I tested it yesterday, and since reporter is on a different server, this issue is system wide
@unkempt solstice no fix possible on your side, this is a serverside issue present since beta stage
@unkempt solstice if you find a dev and say the word 'mine', he's most likely to flee in fear
@onyx bear The notable difference is we, the players, are the ones who pay your salaries. And we, the players, are not satisfied the way the bugs are addressed. I'd say: flippantly.
@native oyster as long as not everyone is unhappy enough and plenty money flows in, it won't matter
@onyx bear We have a case of several emtpy systems that makes really difficult completing dailies, 2 out of 3 lvl 30 klyngon system are empty living only explorer for hunting, most lvl 31 systems are empty. Also many higher lvl systems still have the old higher stats hostiles making them a barrier for dailies and missions. I reported this in game a few weeks ago. Are you aware of it? Any update?
i'm aware of the issue where some systems show no hostile yes
oh yeah, I'm living it too on server 131, except we face stuck npc, so you see em, they don't move, and you can't attack em
that event where you killed 13+ npc ruined our server the day after
Unoccupied node?
broken node, or ship under mine
go on it, if you don't attach, it's broken
oh wait, you get nothing, then yes, it's broken
the mine itself always has a higher z-index then any ship on it (thats why you can hide under the mine and not get attacked), so it will always be primary choice onclick
It was available. When I got in system, select to mine and got option to attack. Reset game now it has the spinning wheel of death.
white ring of death
The cloaking device’s flux capacitor needs calibration.
Where’s the Refund Section? 😂
Annoying ship repair bug:
I have a damaged ship, but not enough dilithium to repair it. I press the button to convert latinum to dilithium, which gives me the exact amount of dilithium I need to fix the ship. Every single time the game gives me a "resource error" telling me I don't have enough to repair the ship. I have to wait until my dilithium generator produces extra dilithium until the error will go away.
@wispy terrace thats fact since release
yeah, I've been playing for almost a couple of months, I think. this has been constant.
No 5m schield and i put one up before the last few attaacks...
@wispy terrace i found that you need just a tad more although technically it should let you repair. for some reason it won't let you have a 0 amount left of a rss to repair.
@violet heart yup, which makes the whole "convert latinium" thing kinda dumb. 😛
agreed
Nevermind an attack shows up 5m before but i didnt see it sigh
Mm no logs show 1m before a realta
Hostil on rigel all bug , they have not moved for a month , when fix it ?
The kligon faction store is missing all the ship blueprint chests. Both federation and Romulan still have access to these.
Actually @trail bridge they are missing in Klingon and only Viewable in Fed.l my guess is linked to the reclaim of the credits from a few days back
Reclaim of credits?
I’ve spoken to others in my alliance no one else is having this issue.
Did you get any extra credits last saturday at 1700 gmt?
No I don’t believe so.
Almost every credit I got I spent on getting ship blueprint right away.
I can’t see Klingon ship blueprints at all
I’m also missing the ship offers
Reported both in game
Oh well, at least I still have the faction events themselves
Ah so at least I’m not the only one with this problem. I keep getting the run around from tech support over the issue.
The biggest singular concern is the game constantly crashes! (using iPad) this surely must be the primo BUG that MUST be fixed.....???
I just had a bunch of stuff turn red that shouldn't turn red forcing me to restart my device.
Is there a known bug where your bases power is lower during combat than what is viewed when scanning? My base got hit and was 115k in the combat log but is 289k when scanned out of combat.
Cannot build academy after buying the steel
My ship is stuck in battle, won't return to base. What should I do?
I have all the blueprints for the Jelly, but when I try to build I get a black screen.
Contact support @surreal forge
@quick idol need the link
In game, profile, settings, help/faq, contact support
Thank you! 👍
@trail bridge they were pulled due to the token glitch/exploit the other day
I’m guessing Klingon ships will return in the faction store once they recover the glitched tokens
Not sure how long that is supposed to take but it’s been down going on 3 days
No devs over the weekend to fix it. So probably this week
Asked a friend in a different alliance to scan then hit my base this is the results
@frosty axle this is an issue same with your repair cost it costs more to repair then it says it does my no compensation will be given
@sick epoch you have to contact in game support
Fix the nodes! Before expanding the game fix what is broken!!!!!!!!!!!!!!! Good good!!! I'mma rip my hair out!!!!
@boreal dock gimme your email so I can submit it to spamlists filling your mailbox with hairgrow products 😉
Game not liading, getting to 52% then kicks out. Started about 12 hours ago. There is not a day that goes by without an issue with this game.
@olive canopy maybe you did it already, but I suggest to contact support
Contacting tnem is useless. You never get any answer from then. Still waiting a month now to get feedback on fix for frozen hostiles.
thats no bug
you are probably spamming it to get ppl, in the hope those ppl find the info you spam for
anyone can get refunds at the store they bought the update through, either google playstore or apple's app store
as it is already well explained on the customer support site or at https://scopely.helpshift.com
because the procedure for refunds is well known already
if you poke support about it or threaten with refunds, they will even give you that procedure
also I need to warn you that requesting refunds through the store is actually against the TOS
see FEES AND PURCHASE TERMS at https://scopely.com/tos/
These Terms of Service govern the relationship between you and Scopely, Inc. regarding your access to and use of Scopely’s games, mobile apps, websites, content, products, and any related services.
yes, LIMITATION OF LIABILITY AND INDEMNIFICATION -> Indemnification
usd ?
the fact that you are willing to spend these sums is weird already
the fact that gambling addicts add money into a game that yields no hope of financial gain by winning, gee
uhm no, they don't steal from me
all I spend until now is a single NS pack, and thats all
and I do not see any reason to request a refund on that
I simply no longer put money into this game until I see real improvements, like long time present bugs being fixed etc
yup, I know
thats why I am trying to maintain a public bug tracker
you mean https://stfc.key2peace.org/view.php?id=11 ?
unless it is bug related
sure
the second video is the default reply they always use
thats not a scam, thats bad ticket handling
setting up a discord is easy
and yes, communication between players and the firm is bad, I addressed that to them in multiple ways
had lenghty discussions in private regarding the helldesk with jb
so do I, but besides that, I also try to help a little
it's still up to the player if he wants to spend money or not
the problem is, they have multiple games to maintain, and probably not enough devs to deal with all issues
hence they are still looking for additional devs for their office in barcelona
thats not up to the devs to decide whether to fix something or not, that decision is made higher up
if the one who decides, decides to focus on other things, the devs have to follow in order to keep their job
do not blame devs for not being allowed to fix stuff
it's happening on multiple servers for various reasons
suits don't care as long as enough money flows to clean those suits
I'm a sarcast, not a troll
in that case, you know the flow of whats happening over there
so do I, I host that site on my own resources
you test aviation firmware ?
and yes, in that sector, it is crucial to keep users of the equipment you ship aware of issues that need to be adressed immediately
F2P's are simply milkmachines, thats a fact
it's a long list of bugs they still need to deal with
I am far from done on that list I have 😉
starts to roll a 'chillpill'
yes, but you do not need your own discord for that
you could use channels like #🤝-help-each-other or #🌌-galaxy-chat
as long as you keep things professional and to the point without slandering things that do not need to be slandered, it should be within the acceptable conduct of this discord server
thats also the reason why I disliked your invite to your space posted in this chan
note, I am just a player like you, not officially connected to scopely, helpshift, digit or cbsi
I have asperger, so this stuff helps me to keep my mind at ease, without it, all breaks are loose and it will get chaotic up there
if you ask me something, I'm like a chess player, thinking 20 steps further
projects keep rolling like crazy in my head continously, thc is just the 'medicine' telling my head to calm down, in order to better focus on a single item
CBD won't work there, I really need the THC
tolerated in the country (NL)
yeah, every other country is considering to legalize, except for this stubborn one
in the past, NL was leader in regulation of these substances, now even a prude country like the united states do a better job then us
as if the crap politicians in other countries are better
I partially agree with that idiot on some terms, like taxes on foreign products
the EU is doing it for years, yet they dare to complain about trump doing it
and we are getting way off topic now, continue in #🌌-galaxy-chat
or that, sleep well
@onyx bear As of this morning we have no romulan or Klingon level 30 system that has any hostile, please advise on how to complete faction champion.
Gift chest timer freezes at 00
annoyance indeed, but you can click on it
if its greyed out, which also sometimes happends, click on the + next to the lat, and jump to GIFTS from there
saves you the need to restart
morning @native oyster
blazing it this morning @mighty panther ?
@native oyster well, the list grows 😛
to keep it topical, I found a translation error in german
pve chests show up as pvp (text)
the icon image is correct (blue tinted)
@frosty axle my home base system is like that until I send ships out of base - hostiles then begin to spawn. After a certain length of time with no ships out, all the hostiles disappear again.
Did you or friends actually send ships to the systems?
yesterady I did send my ship to 2 empty systems and still no luck
also cleared localization restarted app etc
Ahhh maybe something else then. Did you move around the system to see if it triggered spawning?
It takes a while for the first hostile to spawn, unless you're in an enemy faction space where a single chaser spawns quickly.
Thats it I did not hang around, now I spent a couple of minutes there chased by a particularly angry klingon fighter and they started spawning
Ahhh good. It didn't used to be like that but changed a couple of server updates ago.
Seriously you need to sort out this warping bug, this has happened at least 7 times during this event, and by the time I restart the game my ship is destroyed, thus costing me resources for no gain. It was bad enough before but now is taking the mick
Why do I get the offer advertised but when I go into the store there's nothing there
I need to speak with a live person
we are all live persons 😛
except for @narrow creek , thats a bot
@native oyster jb having a day off ?
hurro!
I take that as a yes with a strange feeling besides it 😉
ah, speaking of the devil 😛
@errant hollow @onyx bear is the person you should speak to is it contains sensitive information, but he just joined, so give him some time to read the backlog
JB said he was gone for lunch, he must have a better contract than I 😉
Anyone know if it's a known bug that active but incomplete missions just disappear from your list and so you cannot complete them?
@onyx bear Message me when you get caught up
@native aspen as with most things, does restarting the game fix it for you ?
Nope. And nor did clearing the local cache.
@onyx bear Let me know when you are free
Apparently some missions got auto-completed during maintenance, maybe one of those?
I know that, at one stage, I had about half a dozen missions where I wasn't strong enough to take out the boss. When I went to look for them after tiering up they'd gone.
Don't know if they autocompleted. I don't recall seeing my inventory jump up but I suppose I could have missed it.
Anyone else not showing the events? I've got daily station and ship but no supremacy etc
two missions where autocompleted, Excess being one of them
@native oyster and yes, he must have a better one to be allowed to go for lunch after being here for like 2 minutes
The only mission that disappeared that I can remember the name of was Priceless.
does it contain the step where you should kill 8 or 10 hostiles level 21+ in fed space ?
@mighty panther it took him 4 hours to dredge through all the dross in the channels, leaving only 2' for actual interaction.
yeah I saw, and more then a smiley was all he could produce for now 😛
I guess his body was low on resources and he is now obtaining an Advanced Lunch Pack at the kantine for €99,95 😛
Don't think so. Priceless started with killing an NPC in Opla. It was too strong so I ignored it.
right, still have it too
at the moment, 'Divided Attention' is buggy, won't mark the dialog as shown, so I get it on every restart of the game
Anyway, doesn't sound like missions going missing is a known bug then. Let's hope that support can help me ...
wb @onyx bear, hope you enjoyed your Advanced Lunch Pack 😃
yeah; was a chunky one ty ^_^
what I will do is mark the items you have on your list as acknowledged
so I actually just need numbers and status, with optional additional information 😉
"Did you have your CTD today?"
The support for this game is so annoying I get hit no reports no notification lost all resources no compensation, I use 4 relocation tokens on what I now know is a glitched planet no reimbursement, not exactly filling anyone with confidence on spending money in this game 🤔
☝🏼 I agree. Never saw a Support like these. Only hole words and no compensation. Lost all Ressourcen because of this bug. You pay mich money but if you have an issue with a bug it’s your problem.
Agree spent £20k on game of war great support, this however 💩
They are hiring a VIP manager I believe. It shows currently 😫
My ship got stuck in battle. Clearing cache or restarting game didn't help.
please do hit support they can unstuck it 😃
i sent email already 😃 but last time it took week to get fix. it's my most powerful ship so i'd like to use it in this event
I would like to report a bug. I do not receiving any shipXP for defeating hostiles. It just show +150xp, but after returning to base, the shipXP amount is the same, so I cannot upgrade my ships. Can anyone help me? My nick Meldak85
I already sent bug report directly from app, but I didn't receive any feedback.
response from support take up to 24 hrs
happy to see a screenshot stack with initial ship xp
then beats an hostile
then xp status
;>
mining issue #<insert long number here>: parsteel mining, envoy does 7830/hr (thx to crew), north star 6600/hr, still the north star mines faster when I look at the cargo
Many node scans show 0 when actually not and there is actuve mining going on.
@onyx bear Is there still an issue with the mining rates? I'm constantly seeing the timer run out on my miners, indicating that they've should have cleaned out the mine, but the ship is still taking on resources.
@onyx bear it's almost half of week. Anyway, I'll make some screenshots and send them
Before attack, attack and after
Still 285xp, no option to get any progress with upgrading ship except getting xp via daily chest :(
? You got 150xp. where do you see 285 and where are you seeing no progress?
The 285 XP is how many "Ship XP points" you have available to spend to level up if you want to spend instead of kill hostiles to level up
Oh now I got it
Seems I didn't realize it very well. My apologies to everyone for bothering you.
No worries. The 150 xp you got from the kill applied to the little progress bar giving you 150 of 2100 to the next level. You would need 1950 more by killing that much in hostiles (about 11 of them) or using the 285 Ship XP points you have collected. Since you don't have many, you would buy them with Latinum.
Thanks a lot to everybody once more!
I'd say that's pretty clearly not a "rounding error"
@onyx bear today I got attacked and got no auto shield or notification. My phone was next to me the whole time. All my resources are gone. I could have reacted properly if the notification had worked. The auto shield was not on cool down, because I wasn't attacked since 23.02. how can I get my resources back, they were bought and gathered. It wasn't the first time. The last tone it happened, I opened the game coincidentally.
I've had my base attacked lately as well with NO notifications either.
@abstract grail Are you by any chance using apple products ?
@onyx bear Why is there no longer Drop Rate info for the Ultra Recruit shards the way there still is for the Premium Recruit shards? Is this an accident or a fundamental difference in the way the game works. If such a dramatic change was intentional we should have been warned so those of us with now de-valued ultra recruit tokens could have spent them at the old drop rates.
Interesting!
@valid charm no I use Android, why?
@abstract grail I know that due to various parameters (such as battery level , connection type etc) apple notifications sometimes get iffy.
Even then, i have LTE/4G connection and more then 80% battery
There're some new power saving policies introduced by google for android devices, that might be it. Just a speculation though.
I got notifications that my miner has depleted it's spot but not about getting attacked 15min later? That can't be the reason. Then there's the other reason with the auto shield that did not pop up.
@abstract grail i have seen people complaining it more often, i'm sure there is more on issue side rather than just OS playing the role. Hopefully they solve the issue soon and refund you for this glitch.
All from the warp lag issue. It is costing me a lot of rss to rebuild. We are being ripped off
Haha! Getting my chests and officers xp also didn't give me 2 of my blueprints for D3 thank you
Also still have not received any rare crystal or uncommon gas at all from the time the first northstar came out up to now this keeps me from being unable to upgrade my ships! So you're packs are not as you claim !
My ship is stuck in mid battle cleared cache sent report to support and nothing happens😡
@waxen kelp give it twenty four hours, if they haven’t responded try again. Ive had this happen to me too, they’re usually pretty fast with this stuff
👍
Atreig (16) Planet Zevis..... appears that anyone who places their base at this planet.... cannot be attacked. So no shields required.
@valid charm I hope they will. If not I want my money back 😅
@olive flare do you have any facts?
There seems to be an exploit people are using to attack bases without the auto shield popping up. They hit with an early ship like the Orion Corvette, which seems to be coded without the part that causes the bubble to pop up. Then they attack with the big ships and since an attack had already happened, they get in also without the bubble going up. This needs to be fixed as well as an audible alarm when the base is getting attacked.
The updated game client is out, but not the patch notes promised with it are not.
@slow flax like this: https://stfc.key2peace.org/view.php?id=3 ?
ah, lets see if they fixed the apple issues, despite the notes stating otherwise
@boreal scroll thx for screenshot 😉
@boreal scroll filed as https://stfc.key2peace.org/view.php?id=41
and yes, the issue with the incosistent timers is known as well
@olive flare zevis bug known and already filed as https://stfc.key2peace.org/view.php?id=26
@marble walrus your complaint is NOT a bug report, please report and block the player instead
good, that issue still not fixed in ios
looks like they sticked to 5.6.4p3 which causes issues on Low Memory devices
I have now had two different (and contradictory) answers from support to my report about active missions disappearing from my list. The first response was to tell me that missions never disappear from the list. The second was to tell me that missions do cease to be available if you get too advanced for them.
Neither explanation fits my experience so I am now hoping I get an answer specific to me at the third attempt ...
neither here, I once found a mission in a level 9 system while I was 16, and still could perform it
although it could be possible that got changed
@native aspen any chance you happen to know the names of the missions? I know its a longshot but
@dusk yoke didn't knew you where mod 😛
Hai hai @mighty panther 😘
I assume this stuff works like IRC ? 😃
Sort of. Im still feeling my way around, was only today
I have years of irc experience on admin level 😛
Have a chat at JB. 😊
nah, not for now, I doubt he would like it if a mod 'spams' for unaffiliated third party resources
I couldn't remember the names but I did remember that one of them had something to do with stealing art and my alliance mates told me that one was called "Priceless". I reckon there were about half a dozen where an enemy was too strong so I parked the mission to come back to when I got stronger.
I am sure that, if they are minded to do so, Scopely can check their database. After all, they must keep a record of every mission each player has selected and whether or not it has been completed in order to generate the list of active missions and to prevent them being available to choose a second time.
I still have Priceless in my list, and I am level 17
Give me one minute, I know priceless is still in, we have it in hivemind
the mission requires you to kill a 30k ship at the stage I am in
I am now level 19 although I am sure it disappeared before I levelled up. I didn't bother reporting it straight away but then, when I started to get squeezed on resources, realised I had missed out on mission rewards so thought it worth reporting.
Breaking my own rule here but really want to help you work this out
@dusk yoke it differs, mine shows as step 1 to defeat the security vessel in Opla, not Fastolf
We still need to update it, as it states as its been a long time for us since we did these types of missions