#👾-bug-reporting

1 messages · Page 315 of 1

broken bluff
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So the Faction Reputation event that you spend resources on gives you negative points if you donate resources to your alliance.

regal magnet
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Gives negative if you bring RSS home too

dusk harness
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@onyx bear any chance of a quick fix or should I not bother with the event ? Yes those are negative numbers

still idol
broken bluff
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No such thing as a quick fix with Scopley

void lake
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Yeah your cash grab event flopped and now everyone’s out of mils rss

peak hawk
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My Klingon and Federation daily event for spending rss just disappeared

still idol
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Same

lavish pumice
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Lose Event for res after reload

orchid pasture
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Dito

broken bluff
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They must have realized they screwed something up.

timid tartan
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OK. I'm glad I'm not the only one that lost the rss events

hot vortex
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something wrong with chat ???
every timer from restart... then no new messages

atomic kayak
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The time chest are still malfunctioning.

astral gale
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My faction spend rss events have vanished, just as I spent enough rss to get the top tier, now no event and no reward. Not and any more rss until this is rectified. @onyx bear @native oyster

😡

mortal scaffold
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Yeah the event release was a complete and utter trainwreck 💯

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Luckily I had not started attempting it yet

charred vault
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The Combat Training 16: Veteran mission asks me to have warp lvl 40 to complete it.
The thing is several other players on my alliance had different requirements to this mission and completed it without difficulty, so they are way ahead of me.
But the game support refuses to even admit this to be a bug and only say "keep playing until you reach this warp lvl".
I want a fair game, with equal conditions to all players and some support that address the issue specifically and doesn't provide generic answers! @onyx bear

burnt quail
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So the event wasn't working people were getting negative scores and they took it down
Fair enough really... But would be good with some kind of announcement on the matter... Is it coming back? Should I just go ahead and start builds and research or wait a bit for it to return?

astral gale
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So I wasted my rss spend this morning. Just great!!

meager scroll
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the negative score came from having 2 of the events. I didnt get negative

astral gale
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Yeah i had two factions.

meager scroll
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then you were probably in negative. I want my rewards

obsidian delta
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My app has crashed 10x since the update...

static crescent
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The store updated the rare and uncommon minerals for the Station and Ship Ultra packages, but not research. Was that intentional?

autumn socket
neat hemlock
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for a past event, i was ranked 3rd and received the 3rd place award. however, when checking the rankings, 1st to 3rd had the same points total. how does the system decide who is 1st, 2nd, and 3rd?

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Why should i get 3rd place rewards while others get 2nd and 1st, of we had all the same points?

violet heart
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maybe it was based on whom achieved the spot first?

lavish hatch
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Spot on.

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If there's a cap on points. Whoever is first wins

violet heart
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helps keep down sniping to a point

astral gale
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@onyx bear @native oyster
Since the announcement was not clear, if I have two factions with good rep, hitting one of these factions gives me negative event points for the other, is that correct?

violet heart
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sounds correct

autumn socket
violet heart
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embezzeling

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your workers are skimming dilithium

astral gale
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Ferengi engineers

autumn socket
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Think it's more the game skimming it to pay for all the bugs

faint latch
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I accepted the mission a place called home and it never went in my mission log, now i am unable to accept the missions that follow, anyone else?

serene saffron
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My FED spending event disappeared as well.
So i cant even compete for the prizes

covert aurora
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Still zooms in for iPad with no other apps running

robust hare
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Yep. I showed negative numbers and that was all lat spend on event. I hope they sort that out. Event vanished as did the lat

frigid smelt
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Every time I let my phone go to sleep while any of my ships are at warp, the only way the game recognizes they are NOT at warp is to close and re open the game.

astral gale
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@native oyster @onyx bear
So for us that had spent the rss for the now MIA event, will we be awarded the prize? I was on the last teir, spent the rss and then nothing, event gone and no reward.

jagged elk
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So this iOS client bug that causes the app crash... I’ve noticed it happens a lot when I open the store. By the time the app restarts I’ve forgotten all about my purchase. I’m really missing out on spending! What can we do to get me back on a regular spending pattern in a client that doesn’t crash every 15 minutes?

atomic cloak
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I have a similar crash problem on IOS. Real annoying whenever you're trying to do something.

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Game crashes when I click on something after time passes. Keeps discouraging me from playing the game

naive stump
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I have an issue that I need to relay to your customer support but can’t find it ... is this the site to do so pls advise???

knotty moat
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Booted out while looking at mission. No other apps open. iPad.

knotty moat
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Booted out again while looking at my mission list. No other apps open. iPad.

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(And can we shut Tazyut up?)

knotty moat
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Booted again while scrolling through my private messages. No other apps open. iPad.

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(Did you guys set a 20 minute timer with this morning's update?) 😃

open finch
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ya, same thing happens to me. Either 12.1.4 did it, or an app change, but either way probably needs a patch

buoyant torrent
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He knows a lot of stuff that you said there and he is kind of busy aswell

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Bug or glitch or whatever....why cant i hit the player who is frigging afk for dayz

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I can not click on him, it clicks only on mine...

sudden lion
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This is now the second station even that i spent a bunch of speed ups to finish a defense platform and it gave 0 event points. This time the banner poped up and said 5000 points but the event didnt register them

charred vault
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@swift hazel I have the same problem you have with this mission. In my case, I'm stuck at Combat training 16: veteran mission and I'm lvl 19 player. Also tried to contact support and they were terrible. At this moment, I'm gathering proof from another player on my alliance. Taking screenshots and this sort of things

swift hazel
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@charred vault exactly

heady lava
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how is it that I can farm hostiles for a week straight and get 0 crew xp... I'm under strength so much that I can't complete any of my missions, or hold my own vs other lvl 19 players

sudden lion
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Ok for testing purposes i did it again i spent all my speed ups to increase defense platforms for the station event and got 0 points pictures incoming

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How does a station upgrade give me 0 points in the event put 2500 power?

buoyant torrent
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Umm it clearly shows upgrade ships in the picture above @sudden lion

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Station is not ship

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Its a ship event in the first place, not a station event

sudden lion
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Your right wrong event shot my bad

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Still 0 points

buoyant torrent
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Im not sure if defense stations are normally added/counted as modules...

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Well this issue exists aswell i suppose

sudden lion
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How would a defense platform not count as a station module? It is part of the station.

proud barn
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@onyx bear ... all these bug fixed except Captain mining buffs???

autumn socket
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Like to report a massive bug which is the support team. Hard reset to repair you ship even though they have screenshots of the ship being repaired but at a much higher cost then it said it should have cost. Ticket closed by support but no help actually given on both issues. Not impressed with the fùck off mentality of the support team. If I was like that in my job is be sacked

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@heady lava officers don't get to from hostile hunting only the ship gets xp. You might get some from a drop box but it is rare.

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@sudden lion they said in the last update before this one that was something being "fixed" as it was never meant to help towards station upgrade events

keen terrace
hushed trellis
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Having issues with the in-game communications. I can read everything in the galaxy and alliance chat but I can't send anything. Everything else is working fine

native oyster
buoyant torrent
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@onyx bear when there is a ship sitting afk on a mine node, not mining, nobody can attack that person, when you press on him, you get shown the moning node overlay, and there are a lot of ships just sitting there like that, please fix this

urban bridge
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@buoyant torrent really old one, they know about this from almost the beggining, nothing happens)

buoyant torrent
lusty vapor
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You get ofers and you cant bild sthe ships? Not clever

wet hollow
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Klimgon mission description missing location info of elites and commanders

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I know FED one has it

meager scroll
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@lusty vapor not a bug.. You can buy the bp when your are lvl 26 you can build it. Else a lvl 1 will have a 115k ship..

Not showing the pack decrease sales

lusty vapor
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Yes bot if people bay and they cant bild wil be upset

meager scroll
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The they should investigate themselves. This aint a bug nor a scam. (the price is a scam though but rhen again thjs whole game is kind of a money grab, seeing people spend 10k at a game hhaa

vagrant pendant
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@onyx bear not sure if it is a bug, but I can't by parts for the ships, just the upgrade packs. Others already have them

quartz moth
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@onyx bear the mining bonus from officer like T'Pring doesn't work properly since the new patch

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Not for 2* gaz at least

bitter current
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Föd shipp in Klingon KaBi and attack me? Wtf

mighty panther
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as it says, klingons are your enemy, so those npc's attack you

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not a bug, intentional behaviour

bitter current
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Lock...this is a FEDship

mighty panther
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It says 'Streitmacht der KLINGONEN'

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despite the FÖD tag

bitter current
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But Föd yes

mighty panther
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maybe it got wrongly tagged

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where are you? in federation space or in klingon space

bitter current
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Klingone space

mighty panther
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then it should be a klingon that attacks you

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wrong tag on ship, the rest is like it should be

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and you should know that npc's are affiliated with the space you are in

bitter current
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Hmm yes wrong tag

mighty panther
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wb @onyx bear

fluid hazel
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Seems like upgrades on centurion

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Not working as attended

mighty panther
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@onyx bear bug report by @bitter current , enemy npc sometimes have the wrong 'alliance' tag

bitter current
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Not sometimes

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6 shipps attack me there with FÖD tag

mighty panther
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@fluid hazel could it be that your skills in research affect that because of the switch in weapons type ?

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going from kinetic to an energy based weapon ?

fluid hazel
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Both maxed

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In research

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Doing an upgrade on a ship shouldn't lower its stats

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Why would you spend mat on it

mighty panther
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normally not, thats why I guessed on research/crew influence

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because without it, you cannot tier up your ship

fluid hazel
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It's a bug all other ship upgrades increase on other ships same crew

mighty panther
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Thats the centurion at tier 3 ?

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@bitter current can you also paste the systemid this happends in?

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or the name of the planet

rugged aurora
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Fed fight for supremacy 2nd reward seems a bit lacking compared to 1 & 3, should there be a trit reward?

mighty panther
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@bitter current I still really would suggest to contact the support desk for that, as they are able to find the server you are associated with, which is needed for the devs to pinpoint the issue

bitter current
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@mighty panther sry Bad Englisch what you Mean?

mighty panther
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@bitter current schreib dem support ein ticket, und gib deinen playerid und den namen des systems wo das vorkommt mit rein

bitter current
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@mighty panther the Support only send copy past answer...i send maybe 40 Tickets

mighty panther
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@bitter current die können dan feststellen auf welchen server das ist

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@bitter current und dann an die devs weiterleiten, mehr können die da auch nicht machen, das problem muss durch die devs gelöst werden

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sorry for non-english, but it makes it better understandable

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@bitter current anyways, do not expect faction ships of other factions in another factions space

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I know the alliance lookup procedure is buggy at the moment, thats why you also sometimes do not see the alliance tags in chats, and after some messages you do

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alliance lookup tagging seems to be a separate process in the client

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stuff, I hoped would be fixed with the promised server updates

bitter current
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Is there any Part in the game without Bug?

mighty panther
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yes, buying packs 😉

bitter current
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No

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Wrong...ob 14 Player have Ns

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😂

mighty panther
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not anymore since the maintenance update

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the ones who have, like me, still got it

bitter current
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But at Beginn xd

mighty panther
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but no more NS for op 14 players

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now requires ship yard 16 to build

bitter current
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@mighty panther

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😂 😂 😂

mighty panther
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that would still be limited to your server

bitter current
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No..i know from other Server to

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@mighty panther

mighty panther
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same system ?

bitter current
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Yes

vestal dome
chrome canopy
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Has anyone complained about all the dead locations like multi spots in bellas

hollow quartz
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@vestal dome it seems to happen sometimes. what always can work is click left buttom Alliance > store > gifts. should bring you to the chest screen

mighty panther
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@vestal dome restart game

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probably bad reply from accounting server causing to create a disabled button coz it cannot generate the action on it

native oyster
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@vestal dome if you tap the gold plus beside your lat, then click the gift tab it should reset the chest timer

mighty panther
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restarting the client will refresh that info

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yes, those are all workarounds to a bug too 😛

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hope this gets fixed in the client update

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actually, since the data it receives from the server causing it to render a disabled imagebutton is the source of the evil, it needs to be fixed serverside

polar portal
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@onyx bear how much money does a player have to spend to beat this ship

rapid mantle
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@onyx bear update broke battleships repair bonus. It use to take 1h40 min to repair yesterday and now 2h50min to repair the same ship with the same power and officers

mighty panther
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@polar portal the numbers look different once you are at level 23

native oyster
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@rapid mantle try a restart before hitting repair, I've noticed the drydock repair reduction doesn't apply sometimes

polar portal
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Ok thanks, seeing those numbers almost made me leave the game

mighty panther
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you find a mine you wanna grab, and it needs to wait due to a CTD

rapid mantle
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@native oyster ok, seem like working this way, hope I won't have to restart every time... a lot of repairing to do with event's

vestal dome
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Thanks to all for your advices !

real mesa
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@onyx bear for the new supremacy event mine DOES NOT show a rank tab. And my screen shows a new supremacy event starting in 20 hours. But when I kill things it pops up the message at top of screen showing me I have a rank. I have no way of telling how many points the other players have though:

Is this bugged or are there no ranks-prizes for this (deal damage) event yet?

vivid bronze
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Some kind of bug or mistake - that event showed up on my machine, for a few minutes, then disappeared again but I still get those pop-ups too.

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THey say what rank you are, by the way

leaden drum
cunning jungle
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My envoy was mining in fastoff...
My ns was fighting in izth.
Klingon fighter spawned to hit my ns. I was done. So I recslled.

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Teo minutes later the envoy was destroyed by the fighter

mighty panther
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bad faction rep with the klingons causes this

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don't mine in faction space you have a bad rep with

lilac yoke
mighty panther
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timer bug, known, having it myself

knotty mantle
rapid vault
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Federation piloting Klingon vessels. Bug? or bombshell Star Trek conspiracy? 😆

cunning jungle
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@mighty panther read again. My miner was in fastoff, not Klingon space.

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Hence the bug

vivid bronze
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@cunning jungle I have had a Romulan come out into neutral space and kill my ship. I'm "enemy" of Romulans

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It was a miner

mighty panther
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lost spies ? 😛

vivid bronze
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It was in a a border system, like fastolf

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heehee

autumn socket
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Before and after a repair. Cost was shown at 1743, I had 5027 so I should be left with 3284. But I am left with less then that at 3199. So the game has been taking more res then it needs to for a repair can you tell me when I will be compensated for the game screwing me over please? @onyx bear this is not the first time this has happened over the last couple of days and a ticket has been made already but no reply other then them closing it after telling me to do a hard reset of my phone

inner pond
autumn socket
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@inner pond this is a known issue and the Client update will solve this apparently

mighty panther
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since the ships are maintained serverside, and you see a variable placeholder there...

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go back and try to reopen, otherwise restart

inner pond
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I have restarted the app. No joy.

mighty panther
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its not a client issue, its a serverside issue

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otherwise we wouldn't see the new ships, since they've been added weeks after the last client update

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and for some reason, the data of the ship is currently unavailable, hence the missing values

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db lookup failures could be a possible reason

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more specific, db connect failures perhaps due to connection overloads

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proper indexing could also speed up things

shut mortar
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I can’t mine dilithium. Some key spots I’ve mined other resources are unavailable a second time. This has been a problem for more than a week. I’ve tried resetting localization per customer support to no avail. Customer support closed my ticket and said they’re working on it. Is this a common problem?

solid galleon
winter ingot
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Anyone know if Barot’s officer ability is working (reduce % hull health)? Can’t see it in battle log.

onyx bear
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hey folks sorry i lacked responsiveness on bug front, as I was full steam on the event rollout

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for the above i'd suggest filing a support ticket

rugged aurora
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@onyx bear anything on 2nd reward from fed event being a bit crap? 1st and 3rd give a nice wedge of trit, 2nd is meh!

shut mortar
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@onyx bear my support ticket was closed.

mighty panther
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@shut mortar the unavailable mine issue is a known bug being worked on for months now

shut mortar
mighty panther
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thats the long version of 'the issue is known, we will poke devs, until then, live with it

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we all get these replies, you are lucky to get the long version of it

spice gyro
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@onyx bear The romulan trained fighters which appear in Constina when tresspassing are marked as Fed and killing them counts as if killing a Fed ship

winter ingot
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I did not receive power for daily quest Power Creep after finishing a building (defense platform). Anyone else experienced something similar?

pastel breach
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Yesterday solo event was counting negative. Todays it disapeared. @onyx bear

spice gyro
solid galleon
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Where do we submit support tickets?

mighty panther
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https://scopely.helpshift.com/ select the correct game, file a ticket, select the correct platform, describe your issue, attach your player id to it (found in settings), and attach the screenshots

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or wait with the screenshots (since you cannot attach them yet), wait for the default reply asking for screenshots, and attach them to the reply of the ticket

solid galleon
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Thanks @mighty panther

mighty panther
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yw

hollow panther
onyx bear
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known, back in the garage to be fixed, before re running at a later stage

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ty for heads up

urban acorn
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I am not entirely sure the officer stats are being calculated correctly. A T4 L20 Phindra has the following stats relevant to this discussion. The Mk6 Warp Engine and Mk6 Cargo Bay are installed.

Dmg: 1707

Dodge: 454

Spock increases weapon damage by 5% with no other bridge crew. He also increases Dodge by 12%. Except that he doesn't. With Spock in the Captain chair with no other crew the stats are:

Dmg: 1747 (+2.34%)

Dodge: 486 (+7.05%)
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I assembled a Kirk + Spock + Mccoy Bridge for testing. Mccoy should give another 8% bonus to Spocks 5% dmg, which did increase but only to 12%. Now, it could be said that 8% of 5% would only be an additional 0.4% for a total of 5.4%, but that doesnt account for the new 12% stat. There is also a 2% synergy bonus between Mccoy and Spock in this scenario, but I have no idea how that fits into the math.

With Kirks +8% weapon damage and Spocks new 12% the ship should be getting 20% more weapon dmg. But.. its not. The dmg should now be 2048.4 but instead its 2026.

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even the tool tip says there should be a 20% weapon dmg gain

open finch
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officer abilities work off the base stat, before research

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hence why if you do the 100% shields research you get way less than 100% more

void lake
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You guys doing iOS maintenance and not saying anything because it’s booting a lot of people using iOS off a lot today

sand geode
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Ship pack not showing up in offers. At 26 shipyard, 80k faction rank

astral gale
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@onyx bear any update as to when the mining buffs will be fixed?

And THANK YOU for fixing IOS updates 😁.

knotty moat
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Booted out while searching mines. iPad, no other apps open.

spare fossil
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Earlier today I was receiving 79k in points for destroying a lvl 25 Klingon elite, which seems to be 3x the hill strength of that ship. For the last few hours, I have only been receiving 53k, which is 2x.

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The event summary says 3 points awarded for every 1 point of damage done to Klingon ships.

knotty moat
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Booted out again while looking at a planet's missions. iPad. No other apps open. Guess the update didn't fix the random boot out problem.

ivory cave
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Same crap I’ve been dealing with for 2.5 months. Another huge update and no solution to fixing the problem of upgrading ships with time. I Can still only upgrade by paying scopely gold to upgrade! Crazy stupid they can’t figure this out. Plus they asked me to build all different ships to test it wasn’t just one, so now I can’t build the north-star or my second jelly cuz I’m out of space... asked for them to delete the old ones they asked me to upgrade to test and got the scopely middle finger response

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Nothing repairing, nothing else in dock just like it has been since I reported it in December

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I don’t think this upgrade fixed much, it seems like it’s a money grab. Multiple big spenders have thrown int he towel today and left due to the new ships and costs... sucks could ah e really enjoyed this game

native oyster
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Can't purchase the 20 now pack anymore.

oblique thistle
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My game is bugged, can’t move my base. I’ve been trying every day for a week, can’t move my base. I’ve cleared localization, relogged, deleted and reinstalled, ... everything. Nothing works. Customer service replied in game that they are “working on it.”

Meanwhile, the game has been crashing constantly the last 2 weeks. Today the game crashed as I was tapping on my first tier reward for the Supremacy event. When I logged back in, the reward option was gone, and none of it was in my inventory. I wasted a lot of rss and speed ups killing the event hostiles, and I have nothing to show for it.

muted glacier
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My ships not coming out of warp but get destroyed anyway

patent birch
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Been killing romulan like crazy and got 3 cards for the D3 but when I checked it only shows 2 were did my 3rd one go? @onyx bear thank you. @patent birch

swift hazel
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It was expected back when I was a level 14 (because that's when I stopped doing Combat missions due to this bug) to have a 40 warp to travel to 35 system? Is this a bad joke?

knotty moat
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Booted out again. Only in game for about 10 minutes. iPad. No other apps open. I had just tapped the hands icon to send help.

zinc swan
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@knotty moat are you on an older iPad?

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I’m on an iPad Pro with 4GB Ram, and my app never crashes

knotty moat
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Just got it in Dec. Brand new.

zinc swan
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What type of iPad though?

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4th, 5th, 6th gen?

knotty moat
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I don't recall which gen. Ver 12.1.4, 128GB

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Model A1893

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Just got booted out again. No other apps open. Was looking at a system map.

atomic cloak
astral gale
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battery went flat 😁

atomic cloak
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Seriously, I didn't pay for a boring Jellyfish, I want to see it spinnnnn

cyan drum
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It disappeared as quickly as it came followed by 100's of crys for a server merge by the few survivors we have left.

zinc swan
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@cyan drum well you can’t merge with newer servers. That wouldn’t be fair. You’d have to merge with another pre launch

cyan drum
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We had a week headstart lol

zinc swan
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@knotty moat that’s your iOS version and storage. Not the model of iPad and ram

cyan drum
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That's not bad. There is only like 200 people left here.

zinc swan
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Wow. Wow have thousands

cyan drum
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Yup it's a pretty empty galaxy. They just left us here to rot even though we were there prelaunch test.

zinc swan
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We launched Dec 1

cyan drum
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No one new has been allowed in since November.

zinc swan
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Oh wow. Yeah we still get new people

cyan drum
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In the current faction leaderboard event there is only 20 people on the romulan board like 100 on klingon and the fed one is the only one over 200. But lots of people are double faction.

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It's like a ghost town man

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I'm winning the romulan event with 15k 😂

native oyster
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Check iPad version, also, latest client, and run a speed test for jitter/latency? @knotty moat

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@cyan drum did you copy any of the messages?

cyan drum
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The messages from admin? All are in that screenshot or in the ones Chaos posted in #🌌-galaxy-chat

civic citrus
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Game still shutting down all the time in IOS when clicking on a miner great job making that bug a priority!

native oyster
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bugs should be addressed next maint according to jb

native oyster
prime basalt
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i got the wrong faction daillies today i should have fed dallies i have had fed daillies since the beginning.

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also may have experienced a bug earlier doing the new quest line - i believe it was the last mission where i went to kill the enemy ship and game crashed

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after re-logging the quest/mission was gone - did i get credit and was that the end?

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this game is quite expensive to be competitive and these issues are killing the game for me .

tall bison
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4 things. The IOS bug is getting worse getting booted out about every other screen change tonight. Also the ghost ship mining bug is out (ships invisible on nodes), but now two ships are often occupying the same node and both appear to be mining. More than one report of this from my Alliance members tonight.

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We are also seeing wrong totals on attacks on commander ships and multiple failures of collecting 10 minute chest saying the item is not available in store.

wide kiln
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got that from klingon fighters attacking me... wasn't doing it at first, but randomly started getting progress?

wide kiln
mighty panther
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@Espekay if you are on bad terms with the klingon faction, they attack you, if you are strong enough, thats free pve chests when mining in klingon territory 😛

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@tall bison there are no publicly announced bug fixes in regards to the ios bugs, however, a new client will be released next week, maybe they just didn't want to go public on that and they might be present

spice trellis
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My in game PM keep disappearing, any idea how to get them back?

mighty panther
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restart game and hope sync will show you the missing ones

quick idol
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Client issue, hope fix next week

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Happens all the time to me

mighty panther
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@quick idol I doubt this is a client issue

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there is not much local info except for cached data being stored on the client

#

like agreedtoTOS, a table of indexes showing which messages have been read/missions read etc

keen condor
#

Hello got an big issue here.. daily factions disappeared from my daily list does anyone get same ? (No changes after reboot and reinstal)

mighty panther
#

nope

spice trellis
#

@mighty panther will keep trying, mainly as i was chatting to a potential recruit who has now left his alliance but not strong enough to be in the top 100 players. So i don't know if he is waiting for an invite or joined another group.

wide kiln
#

@mighty panther yes, i'm on extremely bad terms with the klingons and they attack me, but why would i GAIN klingon rep from killing those?

knotty moat
#

@zinc swan, @native oyster, I didn't think of that. Speedtest is 179Mbps up, 6.22Mbps down, Jitter 4.2ms. Running iOS 12.1.4, with 101.67GB available. It's a 2018 iPad.

mighty panther
#

@wide kiln probably because the faction they are supposed to be in is wrongly defined on some npc's

zinc swan
#

That still doesn’t tell us your model number of your iPad

knotty moat
#

MR7J2LL/A

native oyster
#

hmm

mighty panther
#

@zinc swan the bug @knotty moat describes with ios is known, ipads are classified as MD/Low Memory devices

#

@zinc swan I have the same issues as him, since the new client released a few weeks ago, this issue is present

zinc swan
#

You must have an older generation iPad then

mighty panther
#

yes, ipad air

zinc swan
#

I’m on an iPad Pro with 4GB Ram and I never crash

mighty panther
#

worked great on the previous client

zinc swan
#

The game will completely have fits unless your device has 4 GB Ram

mighty panther
#

@zinc swan thats classified as High Memory

#

it fitted before the update

#

@zinc swan enter system id 1 in the quick jump, look at the bottom, you will see your classification, yours probably shows IPhonePlayer // HD // High Memory

zinc swan
#

What’s a qyuick jump?

mighty panther
#

where you can enter coordinates manually

#

click on the faction symbol next to the planets name on the left bottom

native oyster
#

@knotty moat Here is my two cents. Apple is notorious for breaking things when doing SW updates. 12.1.4 has severe wifi and cellular issues. I would put money on that. This game is server side transaction based.

#

It may be just that.

knotty moat
#

ok

mighty panther
#

@native oyster no, the issue is with the new client, not with the ios

native oyster
#

interesting

mighty panther
#

@native oyster despite the game being transaction based, the render engine is still with the client

native oyster
#

I have not looked for debug logs. You know quite a bit! I am impressed!

mighty panther
#

@native oyster and the ctd's we ios low memory users have is always after a server transaction, dealing with the results of the transaction

zinc swan
#

I put in 1. Game says invalid location

mighty panther
#

@zinc swan now look at the bottom line

zinc swan
#

Oh ya. High memory

mighty panther
#

@native oyster and in regards to the wifi issues in 12.1.4, apple has always been known for wifi issues

#

@native oyster as with everything apple based, it only works 'great' if your router is from them too

native oyster
#

HA

#

you are not wrong

knotty moat
#

So when my iPad "loses" connection to wifi, the game drops?

native oyster
#

is it really 802.11x ? lol. Yes, that is one issye

mighty panther
#

@knotty moat no, the game should produce a network error if your wifi drops

knotty moat
#

I have seen that. But not when my game usually boots me out.

mighty panther
#

@knotty moat it happends shortly after you clicked a button, generating a transaction request with the server, and upon bad reply or failure in the responses, the client is unable to handle it and crashes

zinc swan
#

@onyx bear why did u put uncommon mats in the event? People are doing the event who don’t need the parts

knotty moat
#

Yes, exactly. I usually have just tapped something when the game crashes. Most of the time the game closes out. Once in a while it reboots the game.

mighty panther
#

@knotty moat I also have seen reports here from ppl claiming, the new client version we use now slurps more battery

#

@knotty moat and that tells me, the new client needs more cpu cycles to perform almost the same tasks

#

@native oyster and about the knowledge, it's logic that applies here

zinc swan
#

@onyx bear There’s no way to win the event against people who Already have these ships … It really was not smart to allow people to do the event to already have the ship. Once you have the ship you should be removed from being able to compete in the event

mighty panther
#

not sure if 3.6.5p3 is the version name of the gameclient, or of the unity render engine used

#

would need to dig into unity's kb for that

native oyster
#

I am not going that deep into the game, although i would LOVE to have my allince info split out

knotty moat
#

Thanks for you your time, @native oyster, @zinc swan, and @mighty panther. I switched to Mac in Dec 2014 - still learning stuff. You've been very instructive.

native oyster
#

Always happy to help if i can

mighty panther
#

guess in order to know more it would be time to disassemble the android clients apk

#

since the devs here are not very informative

native oyster
#

Surely you jest...

mighty panther
#

apk's are zip files

#

and the classes.dex file containing the game code itself is easily readable with stuff like jadx

#

and since sources like apkpure keep a history of versions as well, it's a matter of fully extracting both and run a diff against it

#

to see where they probably messed up/improved things in the client

#

and any decent coder can read through code obfuscation

#

actually, based on the client code, I could perhaps code some debug client, testing things by making my own calls to the server and see what results I get

#

and that way pinpoint serverside bugs more exactly

fair canopy
#

Hey guys, any update for the notifications issue?

mighty panther
#

if you haven't heard: 'known bug, being worked on' yet perhaps

simple lark
mighty panther
#

known, deactivated by scopely

mighty panther
#

contact support about those 3 pics

#

a restart of the client might give you correct data

simple lark
#

Ok thanks

native oyster
#

Anyone know how I can submit a formal screw up report and request reparations? They’ve been swapping my Klingon dailies for Fed every other day, and it’s screwing me in this event... not to mention royally nerfing my game progress

#

@onyx bear

mighty panther
#

file a complaint with support

peak hawk
#

My tier 8 kumari (power 340k) requires 110k dilithium to repair once fully destroyed. Guys in my alliance with the same ship require 30-67k dilithium to repair theirs. The second highest guy costing 67k dilithium actually has a ship that is stronger than mine. To my knowledge I have all the important research done (I’m level 31). Can someone please help?

keen condor
#

Stil same daily faction disappeared.. impossible to reach full daily du to building in progress... unfair vs other for points progress in events... il really upset...

#

Where can i complain ?

#

@onyx bear

umbral epoch
#

I have a connection problem. Game does not start when i'm on wi-fi. Only runs when wi-fi is turned off and mobile data on. Device is android.Wi-fi works fine for all other apps. Any ideas?

autumn socket
#

@keen condor I have the email for support if you want it.

#

@umbral epoch try disconnecting and forgetting the Wi-Fi on your device, reset the router and then reconnect it might help otherwise it's your upload speed is to low for what the game needs.

keen condor
#

@autumn socket with pleasure

#

Ok going To try this manip tkx

ripe echo
#

@onyx bear
Domita not providing increases in Tritantium mining as she should when in captains chair. Don’t know how to get fixed.

short peak
#

Why does my offers sheet not have the Jelly sale on it? Why did I not have the Jelly event in my events? I have 49 shards and was hoping to get Jelly parts when I leveled up to 20, which I just did this morning.

autumn socket
#

@short peak the jelly event was only meant for players level 17 and under when they did it before.

#

@ripe echo all miner officers don't give the benefits they are meant to do other then protection and increase in cargo hold but mining benefits are not working and is a "known bug"

ripe echo
#

Well alrighty then. Any idea when it will be addressed?

umbral epoch
#

@(BDOG) Dustymiller1987. forgetting and reinstall the game is no avail. Game only runs when connected to mobile data. Game worked fine this morning on wi-fi

broken charm
#

@onyx bear The ship is dropping power after leaving the station. I can not get a true read on the ship power. The first pick is when I return to the station. Then when I check , the other pics, it changes back.

zinc swan
#

@onyx bear The mayflower Buff is broken… It’s not doing any extra damage to Klingons

I tried it on several ships and it does the same amount of damage whether it’s a Klingon or not

lavish hatch
#

@broken charm not a bug. While in base your ship is considered a defense platform therefore gettibg a boost from research and the defense building. Click outside your city and you will see the ship power + officers.

dim robin
#

@onyx bear When is the bug that allows players to attack stations while shielded getting fixed? 🤔
This player is taking full advantage gaining many millions of rss over the last week causing many players to quit as their rss are not safe even with shield active. 😒

lavish hatch
#

Lool nice screenshsot.

real heath
#

What bug @dim robin

#

Can u explain what’s happening?! ^^

dim robin
#

Player has a station shield active and another player somehow can attack the station anyway, in other cases they can attack a station even through the 5 minute auto-shield cancelling it

real heath
#

oO

#

How is this working?

#

I mean

#

Hä? 😂

mighty panther
#

now this is a screenshot you should keep

#

heya @native oyster, slipped on your mod shoes ?

#

@dim robin do us all a favour and send it to tech support, keep it stored as well, and show it to @onyx bear when he's online

#

it is the best screenshot seen until now showing the shield issue a lot of people reported

#

@dim robin in that ticket you are about to start, also request a refund of resources lost due to this bug

#

so, don't forget to mention your playerid (found in settings) in the ticket as well

#

think I will setup mantis on a domain as subdomain I own

#

@brisk night would become usefull for you as well

brisk night
#

Say what now?

restive flume
umbral epoch
#

@(BDOG) Dustymiller1987

#

When i use my vpn to connect to the wifi all is good. any idea?

tribal badger
#

I don't have this Dominion event

restive flume
#

I'm probably not gonna complete it cause I'm not getting most of my points for it. Is messed up.

sonic ore
#

@onyx bear I am friendly with Klingon and untrustworthy with everyone else. Everyday I get missions for Klingons, yet today my daily missions are for fed... in the middle of the fight for fraction points. Please fix.

autumn socket
#

@umbral epoch Not the game the Wi-Fi on your phone. Forget the network reset the router and then try it on the Wi-Fi again if still got problems look at your upload speed

weak dust
#

There are rewards for factions is suddenly amped up from friendly to favored. Dunno if this was intentional or a bug @onyx bear

restive flume
sleek atlas
#

Defense platform?

#

Klingon chest bugged

hard crest
#

I have no Klingon dailies. Cleared all my dailies yesterday, normally have 4 Klingon ones plus normal ones. When reset occurred last night I got no new Klingon ones. Worst timing since this is dropping me badly in Klingon reputation event! I reported to ingame support, did all steps they suggested such as restarting game, device, checking for client updates, clearing localization. Nothing changed. Anyone have any other suggestion or have this issue yourself? I think this occurred after only time I ever cleared every one of my dailies so wonder if could be related to that but no idea if it is.

random lagoon
#

@onyx bear havent seen a t'pring shard in over a month.....im one short of getting her....whats going on?

knotty mantle
#

Too me 2 weeks of farming to get my last 2 envoy pieces, I think the game just works that way

#

To really really screw with your feelings @random lagoon

hard crest
#

Do you see @left light your event shows you have to attack Klingon ships but you attacked what definitely looks to me to be a Fed ship? I am Klingon so I applaud your diligence in wasting as many Feds as possible, I really do. But I suspect you continue to get no points from it LMFAO.

left light
#

Oh lol i am so bad haha

#

Stupid thx lol

#

@hard crest thx alot

hard crest
#

Glad I could help! Hope someone does same for me with my bug, even if I have to look dumb too LOL

left light
#

I am stupid not you

hard crest
#

Yeah, gotcha, happy hunting

patent birch
#

@patent birch still missing one blueprints for D3 got 3 yesterday but only 2 showed up what happened to the 3rd one? Got 3 today to so should have 6 but only got 5 what happened to the missing one ? Thank you @onyx bear

native oyster
#

just had a freind help me test the base hitting bug
my friend hit my base
things that didnt happen
screen didnt get red around edges
no warning sound
he hit with a full cargo ship and on my end i lost rss and his log showed he didnt take it
game didnt give me an update of this action happening with sound warning at all
its been 10 minutes

oh and i didnt bubble till the 3rd hit

#

oh and no battlelog showing it happened

autumn socket
#

@native oyster Look at when you repair as well it costs you more then it says it should as well

native oyster
#

yep i checked

#

just about drained what little i had for trit

#

oh and still no warning my base was attacked

restive flume
#

@sleek atlas Was that question directed at me? Because yes my upgrade in question was defense platform.

sleek atlas
#

they dont count for score, reported often

native oyster
#

Getting really sick of my dailies being screwed up during an event that relies on the faction points I gain from them...

restive flume
#

Mine used to. When did that happen?

lunar bolt
#

The option to turn rss into tokens is gone. Bug or.."event"?

tepid frigate
#

hello support , i dont get any more points for federation supremacy evebt for 2 hours. The counter stands still. But The ingame message that i get points for that federation supremacy event is still on screen ... 🤔

real rover
native oyster
#

Let me help you all and play Scopely... “we’re aware of the situation and are working to isolate and solve it. In the mean time we aren’t going to do a bloody thing to help, or compensate you for what you lost because we suck at game coding.”

tepid frigate
#

@native oyster thx for that information and your time 😟 may the force be with them...not really a professional mood for this expensivre premium game

native oyster
#

I mean I’m paraphrasing, but that’s the only answer I’ve ever gotten to any problem I’ve ever had.

subtle halo
#

Tried relocating to this planet but base turns up at random planets now used 3 relocation tokens trying

native oyster
#

Submit a bug report through the settings window so they can send you a form response and do nothing about it.

slow flax
#

A condition exists where by when a ship is parked on the edge of a system while another ship enters the system at the same point, they engage in combat. This just happened between myself and another player and the other player had a base shield active. The shield was dropped as a result of the combat.

misty tiger
#

Can anyone else test on the other servers to see if any of the bases around this planet are hittable? I believe this is a glitch planet that doesn’t allow the bases to be hit with shields down

#

System is located around the midnight cluster... planet is at the @ 7 o’clock position.

blazing jackal
bold narwhal
#

Gained favored status and now klingon blueprints are missing from my faction store.

native oyster
#

@bold narwhal Shocking

dry obsidian
#

Where is the klingon blue prints dammit

#

Now i need to purchase in bulk and went kapooffd

#

This game is totally broken, their is always a problem. Cant even enjoy my dollars

daring dirge
#

Real simple: Fix the broken mining nodes -- how about making that a priority?

bold narwhal
#

@dry obsidian Don’t worry. Scopely will enjoy your dollars for you. 😦

unkempt lake
#

fix the connection errors

peak hawk
#

@dry obsidian I have the exact same issue

#

and the cost to repair my kumari is 2-3x everyone else on my server

ivory cave
#

I don’t get how this game is still being sold on iOS with such crappy developer standards to issues.

unkempt lake
#

fix the connection errors

potent garden
#

What's going on here???

#

Saying every system I need warp 26 EVERY SYSTEM!!

#

Plus it's I loose connection 20 times a day. I could write a book on the issues on this game

coarse lichen
#

@onyx bear the instant repair of ships
Is wrong. They have been over deducting my latanium. 29 for NS but the take off 100.
112 for mayflower but they take off 300.

The latanium should be returned.
And compensation be sent out.

vale rose
#

Lol, gl with that @coarse lichen

coarse lichen
#

@vale rose ikr

#

And my 4th dock can't do instant repairs

vale rose
#

I just had Scopely tell me to reboot my device to fix an issue everyone in my alliance has been having for two weeks.

coarse lichen
#

Like wth

#

It's the same they ask u to clear localisation.

#

Some big bs

#

That Dosent solve the problem

vale rose
#

CBS licenses Star Trek to Scopely. Perhaps it's time to ask CBS if they like being associated with failure and incompetence.....

unborn bone
#

@coarse lichen if you send them a screenshot before and after instant repair they should refund you the difference. They have for me quite a few times

coarse lichen
#

@unborn bone ive been doing it so many times I've lost count

#

Though

unborn bone
#

Its because their customer service in buttfuck nowhere sucks!

#

same as the devs

misty tiger
#

All of the bases in that his system around this planet cannot be attacked with shields down. Furthermore if you do try to attack the base it lowers your shields even though the actual attack won’t work. I have a screen recording of setting a shield prior to an attack on these bases. Pressing ok to attack nothing happens to the base and my shields drop. #thesafestplaceinthegalaxy

#

@onyx bear ☝🏼

autumn socket
mighty panther
#

@autumn socket you need to contact support for that

autumn socket
#

Already have and every other bug I've got going on at the moment lol

mighty panther
#

I am setting up a bug/feature request tracker

#

still need to tweak a few things, like screenshot upload

tepid frigate
#

@onyx bear the daily supremacy event federation ist still bugging at my universe: no points from normal romulan hostiles kills ! but the ingame message notification that the points have bern counted for the event is online. Well, i am doing the klingon daily supremacy event at the same time too... here the points counting normally. even the normal npc, which are worth 1 point per danage ! maybe thats the problem ?

mighty panther
#

I'll start to index bugs/feature requests there in order to keep track

mighty panther
#

how funny, instant repair is 15 lat, got 16, but when I click I get error it ain't enough 😉

quick idol
#

There was / is a bug that meant u need x3 displayed lat, idk if fixed

mighty panther
#

oh well, added it to my bt 😛

#

not sure who reported 'Stop the mission dialog text from showing up every login', but are we talking about the mission after the cordomite mission ?

#

coz I am getting that dialog as well after every CTD

#

that means the client does not tag that dialog as read in the local storage

#

'Divided Attention'

knotty mantle
#

@JB.Scopely the romulan commander units are only rewarding 1 point per damage for the daily instead of the stated 15pts per damage

mighty panther
#

there is another bug present that might affect this, check the 'alliance/faction' tag that is present on them, we've had reports here about klingons being defined as member of the federation , killing it would result in negative results for the fed faction instead of the klingon

knotty mantle
#

But I'm just looking for my 45k earned points from doing my 3k damage with my ns 😂

mighty panther
#

thx, needed that screenshot 😛

#

so I can attach it as example for the bugtrack entry

knotty mantle
mighty panther
#

yes, I think the description I placed in the bug entry says enough 😃

#

it has been reported many times already, just was too lazy to scroll all the way up, thats why I used your first screenshot as example, perfectly showing whats wrong

knotty mantle
#

Lol plenty of other stuff wrong

mighty panther
#

yes, I am trying to catalog em

knotty mantle
#

But these are just two of hundreds+ things broken

mighty panther
#

yes, and every day ppl complain about the same thing

#

thats why I created that site for both parties (players and scopely), so ppl can look if it is already known etc

#

so they don't need to point at it again, taking screenshots etc

knotty mantle
#

This game could be so great if they stopped trying to spend every cent, I love the theme and stuff

quick idol
#

If scopley like it, ask @native oyster to pin it

mighty panther
#

same here

mighty panther
#

@quick idol I will talk to jb tomorrow, I think I poked phil about it as well yesterday

left light
#

This game wtfjust got all rom events too but negative 2m with them 🤣

knotty mantle
#

Lol

mighty panther
#

I consider it a good idea, and this should provide a great addition for JB and all others that wanna help

#

helpshift could use this as well perhaps

#

e.g. when you file a report about something that is known there, you could point to that issue and say you suffer from it as well

#

if the devs would keep me up to date about versions, I could add milestones as well, e.g. if a bug is planned to be fixed in a specific version, they could state so

#

@native oyster / <@&509690795536941056> if you are interrested in getting access, let me know

left light
#

Cant buy any of the ships only uppgrade wtf

#

So fun

mighty panther
#

@left light: does your shipyard meet the minimum requirement to build those ships ?

left light
#

Yes

mighty panther
#

file a ticket with support please

left light
#

Will but have not gotten a response on my lat ticket for the past 3 days

#

So bad support its crazy

mighty panther
#

just keep asking until you got the right support person

#

every reply is handled by a random person, it's just a matter of getting the right one who takes the time to decently read your ticket and understands what you mean

knotty mantle
#

It's not random...it's just high turnover 😂

mighty panther
#

no, unless there is only one person working on the tickets, and he uses random signatures to make it look bigger 😉

#

but based on the diversity in tones/attitudes of the replies, I can assure you there are more then 1 being assigned to the scopely project

patent birch
#

Still missing blueprint from attacking romulan, for D3 also missing rewards from same event got 50k officers xp didn't show etc

mighty panther
#

@native oyster System id 719474967 (Atreig), Zevis has X:-329 Y:-607, and it placed my base (Server 131) X:176 Y:-60 after relocate, close to the center sun

native oyster
#

They don't have very good answers though :(

peak hawk
#

all of my klingon ships have disappeared from faction store - over 700k klingon rep but literally cannot advance in game without faction ships

ivory cave
#

I have over 50 messages in to tech on my issue of not being able to upgrade my ships with time since I bought true jelly fish back in early December. Every time I contact support I get the middle finger asking for patience and continue to enjoy the game that I paid for and can no longer play without paying them more. My ticket has been “escalated” twice here and still nothing. It’s criminal the way they are running this game.

turbid depot
#

Said klingons won today but no chest?

stoic ridge
#

At mid lvls and a top price 99 pounds chest won’t get you a new lvl or even a ship capable of competing in this faction event pretty disgusting.

#

Overpriced and customers undervalued. Will most definitely be quitting this game

mighty panther
#

then don't buy and just play?

mighty panther
#

you smiley abuser you ;P

stoic ridge
#

What and get raped of rss every time I get close to an upgrade

mighty panther
#

you get plenty of shields

west jewel
atomic cloak
#

Did you send your miners out by any chance while your shield was active?

quick idol
#

Level 28 Ops & Refinery.
2x12k Refine for all types in a row = 0 uncommon or rare. 72k 3* for nothing
#neverforget

autumn socket
west jewel
#

@atomic cloak yes but that particular glitch was fixed in the first update over a month ago. I suspect this was a hack used by the attacker. I shielded again and it locked his ship down at my station. Coincidentally? I think not!

#

Now if they're both glitches I've donated my last dollar to this game or if its a hack and he's not banned.

elder forge
#

Need help stuck on frozen base

obtuse gyro
#

Anyone have a fix for not being able to build the North Star because the build page won't load properly?

#

I tried reinstalling but no dice

quasi coral
#

Those special ships are glitchy. Takes over two hours before the server resets to give you credit to allow you to build.

subtle halo
#

@onyx bear Base is at 2 planets at once I send from one ships return to other bow is this even possible I have wasted countless relocation tokens sent numerous screenshots and complaints but no response, I can’t attack can’t participate in events while this bug is present, 2nd planet shows still 16/16 available

#

Also when the ships do return to the 2nd planet the base disappears altogether some bug this one stopping me playing completely

modest sage
#

Do the specials on the new faction shios even work? Or is this yet another placeba implanted by scopely? I really don't think anybody the research items even work?

vague night
#

I don't think researches work correctly either. Researched Dilithium Storage these days but my storage size didn't increase at all. Same with Interceptor Armor Piercing today, which is supposed to give my interceptors 30% more armor piercing...and yet my interceptors didn't gain any power at all?

knotty moat
quick idol
#

Collexct some more tritanium

atomic cloak
#

@knotty moat refresh game?

worldly mulch
keen terrace
#

Will we have more opportunities to get more resource tokens? @native oyster

rigid granite
#

When will IOS game be fixed so it doesent crash every 10-15 minutes worked fine 2 updates ago now its a pain to play at all

#

and dont give me bullshit all is updated to newest software/firmware have problem on 2 Ipads.

night portal
#

@onyx bear my station was attacked and the auto shield never activated so the attacker managed to get a second hit on my station. Luckily i was online and managed to shield but still lost about 600k resources that I paid for! Any chance you can reimburse the lost rss because of a bug?

modest sage
#

Sens in a ticket with those screenshots bros

knotty mantle
#

@night portal was your station attacked at all in the prior 8 hours?

night portal
#

I’ve sent in a ticket with screenshots and @knotty mantle no my station hasn’t been attacked for a few days. I had a 8hr shield expire shortly before the attack

south bronze
faint jolt
#

@native oyster I've had a ship stuck stationary in battle mode since noon, as ticket was sent a 12:09. Just figured maybe I would reach out on here since support cant lift a finger.
Not to mention a 1 day shield drops off magically after 12 hours, but that's another bs story

native oyster
#

@faint jolt Q2 left doesnt do forums anymore

#

see offical announcemets

#

Q202/15/2019
Hello guys,
Sad times as, for family reasons, I will be stepping down as Community Manager here on the Star Trek Fleet Command official Discord. 😭 My time here has been amazing, and I will continue to play and support the game as a Community Moderator.
A new Community Manager will start soon and I request that you are all as great with them as you have been with me. However, until they start, JB will be moving up to take my place... you can treat him however you like. 😉
I'll be hanging out in the new Romulan channel (check out the new channels by the way) - so I hope to see the rest of my faction in there. 💪
Again, thank you all. 🙇
LLaP. 🖖
Q2

faint jolt
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@native oyster thanks

left light
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Lvl 26 shipyard and ships should be sold for next few days no?

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I have not bought any of the ship packs yet also

mighty panther
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you need to wait a few hours, I think JB just woke up getting ready for work

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you are not the first one I heard this from, they should post the full requirements for a pack when announcing it's availability

left light
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But thing is i was able to buy the ship packs. Then yesterday i cant but instead can only buy uppgrade packs

mighty panther
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yes I am aware of your report, this ain't the first time you poked here about it 😉

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you even followed my advice of contacting support about it and posted the followup

jagged fog
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I tried reloading the game...no help

mighty panther
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ah thank you

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filing on my bts

jagged fog
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@mighty panther thank you

subtle halo
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@mighty panther here’s one to add too, 2 bases 2 different planets wasted 4 relocation tokens trying to sort unable to attack during this period ships go from one station and return to other

mighty panther
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you relocated to a glitch planet

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if you wait a little, it will attach properly, takes a while

vestal dome
opaque hemlock
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Sorry bad language in this post... The language filter in game really need some work this is a list of some of the words you can't say bite,pipe,queue,con,Putin and this is a list of words you can say Fag,crap,testicles can we please have some consistency ?

mighty panther
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ah no, you want it more stricter

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and actually germans have the issue that words normal for them like 'um' are getting filtered

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adolfs last name is also prohibited

subtle halo
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2 days I waited it attached but had 2 bases then

mighty panther
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the others saw your base attached to the planet, but not at the spot you are seeing on your own map

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as said, glitch planet

subtle halo
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@mighty panther thanks

mighty panther
placid dagger
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@onyx bear can something not be done about Latinum spammers in GC on the European server? It's ridiculous

mighty panther
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report, block

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they eventually will get their account deleted, if you check your ignore list and see deleted-<some hex id> as name, they are gone

tepid frigate
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@onyx bear hi again ... the daily supremacy mission federation is still buggy: romulan hostiles (strike forces) DO STILL NOT COUNT for the daily-event but the ingame message says it counts.

mighty panther
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which eventually results in the issue you are having

tepid frigate
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thx 4 link ... yeah- this ships dont count ... u think the reason 4 that is the wrong tag of the hostile ?

mighty panther
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yes, the guy who posted this screenshot also showed those event notifications you talked about

tepid frigate
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ok 👌🏻 maybe thats the reason. if it is so, the isuue should be easy to solve - rename

mighty panther
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more like a fix in npc generation 😉

tepid frigate
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ok - has scopley ever spoken some words to that issue ?

mighty panther
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not yet, but I made @onyx bear aware of the listing, and he is reading backlog now, so will encounter that message as well

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#20 is added this morning

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or yesterday evening

native oyster
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Hi don’t know if this is already reported but when opening recruitment packs the officer levels never seem to go up by more than 2! Even if opening multi packs......

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Kirk had at least 6 to be added and only 2 went on 😞

mighty panther
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which is correct

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you got 2

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it says x1 under the picture

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consider x2 equal to uncommon and higher rare

native oyster
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Ok thanks

lavish pumice
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Guys I stopped playing because too many stress on work. If it’s bether I come back but at the moment I Stopp playing

rugged aurora
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I just suicided against Klingon faction commander and got the same credit for daily event and leaderboard, even though daily is supposed to give x15 credit per point of damage. Also the 500k milestone on daily has awful rewards compared to 250k and 1m, needs a buff! @onyx bear

quartz patrol
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Hi! Is this a bug or we will be able to ref x3 of each from 26 lvl?

mighty panther
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did you try ?

quartz patrol
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It’s not mine but it worked

placid dagger
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@mighty panther that's fine but another ten pop up

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Fighting a losing battle

lethal walrus
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Hello Sir, @native oyster , I don’t want to be respect less, but we’re u guys drunk at work?

hollow wadi
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😂

native oyster
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Not enough dilithium 😂🤣

misty tiger
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My fastest mining ship can only mine 6.7 million Dilithium in 365 days of continuous 24/7 uninterrupted mining. My Dilithium generators/storage can only produce/hold about 16K Dilithium. Since the bases only hold less than what my base does and everyone else has the same problem and I don’t plan on mining Dilithium for the next 7 years continuously. I’m going go out on a limb to say some doesn’t know what the hell they are doing or they honestly don’t give two shits about the economy and how broken it really is.

native oyster
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i'll loan ye all a bit

misty tiger
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Phil no one really cares how much stuff you have we get it you’ve been playing since 2017. Blah blah blah.

native oyster
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oohhhhh

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what's the interest on that loan?

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1k g3 common crystal per week until settled in full

misty tiger
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And you have 2000M rares and you’re level is 48 and now your biggest problem is warp ranges and how to level your enterprise.

native oyster
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or i'll break your leftest most tentacle

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no dice id have a better rate with the mob

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*testicle - damn you autocorrect

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oh then game ball where do i sign

mighty panther
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be glad autocorrect stepped in 😛

onyx bear
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flexing much? 😃

sterile ember
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What is up with the five minute shields. They are not activating for some people. This morning I was eating breakfast and got. I notification my base was getting raided and I do have all notifications turned on.

misty tiger
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Oh no not the tentacle.

native oyster
mighty panther
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pressing the buy button is for wussies!

misty tiger
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Freudian slip taking to a guy named Octo I guess

mighty panther
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the fun thing about tritanium is that is is shown as a green liquid in a container, how can that be harder then diamonds ? 😃

flat storm
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Hello!

help me. I got stuck in the raid on the base. and does not return to base. rebooting does not help.

native oyster
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@flat storm send a ticket into support they will get a tow truck out and get the ship home

onyx bear
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@flat storm do approach support, they can likley manually force unstuck you

native oyster
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@onyx bear have y’all been playing around with travel times again??? Yesterday my talla’s warp time from my home bad to davidul was 7:42. This morning it’s 9:47.

onyx bear
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no changes on this front, could be officer loadout here

misty tiger
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There you go. Look at me. I’m a total baller. Only being playing since Nov.

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Anyone need a loan???

native oyster
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I need like twice that much...

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not doing too bad, whats youre interest rates?

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And JB, same officer mix. Nothing changes about the ship whatsoever

onyx bear
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please do enquire to support, no changes done though

misty tiger
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Glitch planet

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All stations around this planet will not register a base attack

onyx bear
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looks well messy over there :x

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please do give heads up to support

misty tiger
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Already have...#safestplaceinthegalaxy

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Oh and it lowers your shield despite the fact it doesn’t register and actual attack or battle log entry.

kind knoll
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@devs The zoom function is still not working right. After visiting a page from the map screen then returning the screen is always zoomed in to max. It needs to be stabilized so that you return at the same zoom level you left. @onyx bear

native oyster
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?><lmkj,?@:l.p[

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@native oyster u ok hun? PM me xx

onyx bear
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@kind knoll a known one, i'm on top of it

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my fingers are tired from dezooming too 😊

native oyster
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@native oyster sorry kid was smashing the keyboard as i made lunch

unkempt solstice
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Dead mines are really bad in some@systems. I counted 6 in just one system. Anyone know of a workaround? I tried reloading and clearing Localization.

mighty panther
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I tested it yesterday, and since reporter is on a different server, this issue is system wide

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@unkempt solstice no fix possible on your side, this is a serverside issue present since beta stage

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@unkempt solstice if you find a dev and say the word 'mine', he's most likely to flee in fear

native oyster
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@onyx bear The notable difference is we, the players, are the ones who pay your salaries. And we, the players, are not satisfied the way the bugs are addressed. I'd say: flippantly.

mighty panther
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@native oyster as long as not everyone is unhappy enough and plenty money flows in, it won't matter

frosty axle
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@onyx bear We have a case of several emtpy systems that makes really difficult completing dailies, 2 out of 3 lvl 30 klyngon system are empty living only explorer for hunting, most lvl 31 systems are empty. Also many higher lvl systems still have the old higher stats hostiles making them a barrier for dailies and missions. I reported this in game a few weeks ago. Are you aware of it? Any update?

onyx bear
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i'm aware of the issue where some systems show no hostile yes

mighty panther
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oh yeah, I'm living it too on server 131, except we face stuck npc, so you see em, they don't move, and you can't attack em

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that event where you killed 13+ npc ruined our server the day after

quasi coral
mighty panther
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broken node, or ship under mine

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go on it, if you don't attach, it's broken

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oh wait, you get nothing, then yes, it's broken

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the mine itself always has a higher z-index then any ship on it (thats why you can hide under the mine and not get attacked), so it will always be primary choice onclick

quasi coral
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It was available. When I got in system, select to mine and got option to attack. Reset game now it has the spinning wheel of death.

mighty panther
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white ring of death

quasi coral
mighty panther
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probably envoy

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or some other small ship that just blends in

unkempt solstice
feral stone
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Where’s the Refund Section? 😂

wispy terrace
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Annoying ship repair bug:

I have a damaged ship, but not enough dilithium to repair it. I press the button to convert latinum to dilithium, which gives me the exact amount of dilithium I need to fix the ship. Every single time the game gives me a "resource error" telling me I don't have enough to repair the ship. I have to wait until my dilithium generator produces extra dilithium until the error will go away.

tepid frigate
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@wispy terrace thats fact since release

wispy terrace
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yeah, I've been playing for almost a couple of months, I think. this has been constant.

trim socket
violet heart
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@wispy terrace i found that you need just a tad more although technically it should let you repair. for some reason it won't let you have a 0 amount left of a rss to repair.

wispy terrace
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@violet heart yup, which makes the whole "convert latinium" thing kinda dumb. 😛

violet heart
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agreed

trim socket
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Nevermind an attack shows up 5m before but i didnt see it sigh

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Mm no logs show 1m before a realta

weary phoenix
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Hostil on rigel all bug , they have not moved for a month , when fix it ?

trail bridge
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The kligon faction store is missing all the ship blueprint chests. Both federation and Romulan still have access to these.

quick idol
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Actually @trail bridge they are missing in Klingon and only Viewable in Fed.l my guess is linked to the reclaim of the credits from a few days back

trail bridge
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Reclaim of credits?

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I’ve spoken to others in my alliance no one else is having this issue.

quick idol
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Did you get any extra credits last saturday at 1700 gmt?

trail bridge
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No I don’t believe so.

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Almost every credit I got I spent on getting ship blueprint right away.

blissful badge
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I can’t see Klingon ship blueprints at all

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I’m also missing the ship offers

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Reported both in game

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Oh well, at least I still have the faction events themselves

trail bridge
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Ah so at least I’m not the only one with this problem. I keep getting the run around from tech support over the issue.

echo chasm
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The biggest singular concern is the game constantly crashes! (using iPad) this surely must be the primo BUG that MUST be fixed.....???

boreal scroll
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I just had a bunch of stuff turn red that shouldn't turn red forcing me to restart my device.

tacit igloo
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Is there a known bug where your bases power is lower during combat than what is viewed when scanning? My base got hit and was 115k in the combat log but is 289k when scanned out of combat.

frosty axle
surreal forge
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My ship is stuck in battle, won't return to base. What should I do?

sick epoch
quick idol
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Contact support @surreal forge

surreal forge
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@quick idol need the link

quick idol
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In game, profile, settings, help/faq, contact support

surreal forge
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Thank you! 👍

zinc swan
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@trail bridge they were pulled due to the token glitch/exploit the other day

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I’m guessing Klingon ships will return in the faction store once they recover the glitched tokens

trail bridge
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Not sure how long that is supposed to take but it’s been down going on 3 days

zinc swan
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No devs over the weekend to fix it. So probably this week

autumn socket
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@frosty axle this is an issue same with your repair cost it costs more to repair then it says it does my no compensation will be given

zinc swan
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@sick epoch you have to contact in game support

boreal dock
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Fix the nodes! Before expanding the game fix what is broken!!!!!!!!!!!!!!! Good good!!! I'mma rip my hair out!!!!

mighty panther
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@boreal dock gimme your email so I can submit it to spamlists filling your mailbox with hairgrow products 😉

olive canopy
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Game not liading, getting to 52% then kicks out. Started about 12 hours ago. There is not a day that goes by without an issue with this game.

mighty panther
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@olive canopy maybe you did it already, but I suggest to contact support

olive canopy
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Contacting tnem is useless. You never get any answer from then. Still waiting a month now to get feedback on fix for frozen hostiles.

mighty panther
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ah, we got em too

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the mine issue is present since november I heard

mighty panther
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thats no bug

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you are probably spamming it to get ppl, in the hope those ppl find the info you spam for

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anyone can get refunds at the store they bought the update through, either google playstore or apple's app store

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because the procedure for refunds is well known already

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if you poke support about it or threaten with refunds, they will even give you that procedure

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also I need to warn you that requesting refunds through the store is actually against the TOS

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see FEES AND PURCHASE TERMS at https://scopely.com/tos/

Scopely

These Terms of Service govern the relationship between you and Scopely, Inc. regarding your access to and use of Scopely’s games, mobile apps, websites, content, products, and any related services.

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yes, LIMITATION OF LIABILITY AND INDEMNIFICATION -> Indemnification

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usd ?

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the fact that you are willing to spend these sums is weird already

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the fact that gambling addicts add money into a game that yields no hope of financial gain by winning, gee

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uhm no, they don't steal from me

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all I spend until now is a single NS pack, and thats all

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and I do not see any reason to request a refund on that

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I simply no longer put money into this game until I see real improvements, like long time present bugs being fixed etc

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yup, I know

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thats why I am trying to maintain a public bug tracker

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unless it is bug related

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sure

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the second video is the default reply they always use

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thats not a scam, thats bad ticket handling

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setting up a discord is easy

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and yes, communication between players and the firm is bad, I addressed that to them in multiple ways

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had lenghty discussions in private regarding the helldesk with jb

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so do I, but besides that, I also try to help a little

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it's still up to the player if he wants to spend money or not

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the problem is, they have multiple games to maintain, and probably not enough devs to deal with all issues

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hence they are still looking for additional devs for their office in barcelona

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thats not up to the devs to decide whether to fix something or not, that decision is made higher up

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if the one who decides, decides to focus on other things, the devs have to follow in order to keep their job

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do not blame devs for not being allowed to fix stuff

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it's happening on multiple servers for various reasons

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suits don't care as long as enough money flows to clean those suits

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I'm a sarcast, not a troll

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in that case, you know the flow of whats happening over there

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so do I, I host that site on my own resources

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you test aviation firmware ?

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and yes, in that sector, it is crucial to keep users of the equipment you ship aware of issues that need to be adressed immediately

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F2P's are simply milkmachines, thats a fact

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it's a long list of bugs they still need to deal with

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I am far from done on that list I have 😉

#

starts to roll a 'chillpill'

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yes, but you do not need your own discord for that

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as long as you keep things professional and to the point without slandering things that do not need to be slandered, it should be within the acceptable conduct of this discord server

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thats also the reason why I disliked your invite to your space posted in this chan

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note, I am just a player like you, not officially connected to scopely, helpshift, digit or cbsi

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I have asperger, so this stuff helps me to keep my mind at ease, without it, all breaks are loose and it will get chaotic up there

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if you ask me something, I'm like a chess player, thinking 20 steps further

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projects keep rolling like crazy in my head continously, thc is just the 'medicine' telling my head to calm down, in order to better focus on a single item

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CBD won't work there, I really need the THC

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tolerated in the country (NL)

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yeah, every other country is considering to legalize, except for this stubborn one

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in the past, NL was leader in regulation of these substances, now even a prude country like the united states do a better job then us

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as if the crap politicians in other countries are better

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I partially agree with that idiot on some terms, like taxes on foreign products

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the EU is doing it for years, yet they dare to complain about trump doing it

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or that, sleep well

frosty axle
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@onyx bear As of this morning we have no romulan or Klingon level 30 system that has any hostile, please advise on how to complete faction champion.

boreal scroll
mighty panther
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annoyance indeed, but you can click on it

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if its greyed out, which also sometimes happends, click on the + next to the lat, and jump to GIFTS from there

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saves you the need to restart

mighty panther
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morning @native oyster

native oyster
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blazing it this morning @mighty panther ?

mighty panther
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@native oyster well, the list grows 😛

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to keep it topical, I found a translation error in german

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pve chests show up as pvp (text)

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the icon image is correct (blue tinted)

vivid bronze
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@frosty axle my home base system is like that until I send ships out of base - hostiles then begin to spawn. After a certain length of time with no ships out, all the hostiles disappear again.

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Did you or friends actually send ships to the systems?

frosty axle
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yesterady I did send my ship to 2 empty systems and still no luck

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also cleared localization restarted app etc

vivid bronze
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Ahhh maybe something else then. Did you move around the system to see if it triggered spawning?
It takes a while for the first hostile to spawn, unless you're in an enemy faction space where a single chaser spawns quickly.

frosty axle
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Thats it I did not hang around, now I spent a couple of minutes there chased by a particularly angry klingon fighter and they started spawning

vivid bronze
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Ahhh good. It didn't used to be like that but changed a couple of server updates ago.

halcyon wraith
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Seriously you need to sort out this warping bug, this has happened at least 7 times during this event, and by the time I restart the game my ship is destroyed, thus costing me resources for no gain. It was bad enough before but now is taking the mick

native oyster
#

Why do I get the offer advertised but when I go into the store there's nothing there

errant hollow
#

I need to speak with a live person

mighty panther
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we are all live persons 😛

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except for @narrow creek , thats a bot

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@native oyster jb having a day off ?

native oyster
#

hurro!

mighty panther
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I take that as a yes with a strange feeling besides it 😉

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ah, speaking of the devil 😛

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@errant hollow @onyx bear is the person you should speak to is it contains sensitive information, but he just joined, so give him some time to read the backlog

native oyster
#

JB said he was gone for lunch, he must have a better contract than I 😉

native aspen
#

Anyone know if it's a known bug that active but incomplete missions just disappear from your list and so you cannot complete them?

errant hollow
#

@onyx bear Message me when you get caught up

mighty panther
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@native aspen as with most things, does restarting the game fix it for you ?

native aspen
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Nope. And nor did clearing the local cache.

errant hollow
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@onyx bear Let me know when you are free

vivid bronze
#

Apparently some missions got auto-completed during maintenance, maybe one of those?

native aspen
#

I know that, at one stage, I had about half a dozen missions where I wasn't strong enough to take out the boss. When I went to look for them after tiering up they'd gone.

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Don't know if they autocompleted. I don't recall seeing my inventory jump up but I suppose I could have missed it.

placid dagger
#

Anyone else not showing the events? I've got daily station and ship but no supremacy etc

mighty panther
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two missions where autocompleted, Excess being one of them

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@native oyster and yes, he must have a better one to be allowed to go for lunch after being here for like 2 minutes

native aspen
#

The only mission that disappeared that I can remember the name of was Priceless.

mighty panther
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does it contain the step where you should kill 8 or 10 hostiles level 21+ in fed space ?

vivid bronze
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@mighty panther it took him 4 hours to dredge through all the dross in the channels, leaving only 2' for actual interaction.

mighty panther
#

yeah I saw, and more then a smiley was all he could produce for now 😛

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I guess his body was low on resources and he is now obtaining an Advanced Lunch Pack at the kantine for €99,95 😛

native aspen
#

Don't think so. Priceless started with killing an NPC in Opla. It was too strong so I ignored it.

mighty panther
#

right, still have it too

#

at the moment, 'Divided Attention' is buggy, won't mark the dialog as shown, so I get it on every restart of the game

native aspen
#

Anyway, doesn't sound like missions going missing is a known bug then. Let's hope that support can help me ...

mighty panther
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wb @onyx bear, hope you enjoyed your Advanced Lunch Pack 😃

onyx bear
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yeah; was a chunky one ty ^_^

mighty panther
#

what I will do is mark the items you have on your list as acknowledged

#

so I actually just need numbers and status, with optional additional information 😉

mighty panther
#

"Did you have your CTD today?"

subtle halo
#

The support for this game is so annoying I get hit no reports no notification lost all resources no compensation, I use 4 relocation tokens on what I now know is a glitched planet no reimbursement, not exactly filling anyone with confidence on spending money in this game 🤔

south condor
#

☝🏼 I agree. Never saw a Support like these. Only hole words and no compensation. Lost all Ressourcen because of this bug. You pay mich money but if you have an issue with a bug it’s your problem.

subtle halo
#

Agree spent £20k on game of war great support, this however 💩

quick idol
#

They are hiring a VIP manager I believe. It shows currently 😫

sullen dirge
#

My ship got stuck in battle. Clearing cache or restarting game didn't help.

onyx bear
#

please do hit support they can unstuck it 😃

sullen dirge
#

i sent email already 😃 but last time it took week to get fix. it's my most powerful ship so i'd like to use it in this event

native oyster
#

I would like to report a bug. I do not receiving any shipXP for defeating hostiles. It just show +150xp, but after returning to base, the shipXP amount is the same, so I cannot upgrade my ships. Can anyone help me? My nick Meldak85

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I already sent bug report directly from app, but I didn't receive any feedback.

onyx bear
#

response from support take up to 24 hrs

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happy to see a screenshot stack with initial ship xp

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then beats an hostile

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then xp status

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;>

mighty panther
#

mining issue #<insert long number here>: parsteel mining, envoy does 7830/hr (thx to crew), north star 6600/hr, still the north star mines faster when I look at the cargo

vocal granite
#

Many node scans show 0 when actually not and there is actuve mining going on.

prisma kindle
#

@onyx bear Is there still an issue with the mining rates? I'm constantly seeing the timer run out on my miners, indicating that they've should have cleaned out the mine, but the ship is still taking on resources.

native oyster
#

@onyx bear it's almost half of week. Anyway, I'll make some screenshots and send them

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Still 285xp, no option to get any progress with upgrading ship except getting xp via daily chest :(

open finch
#

? You got 150xp. where do you see 285 and where are you seeing no progress?

lilac yoke
#

The 285 XP is how many "Ship XP points" you have available to spend to level up if you want to spend instead of kill hostiles to level up

native oyster
#

Oh now I got it

#

Seems I didn't realize it very well. My apologies to everyone for bothering you.

lilac yoke
#

No worries. The 150 xp you got from the kill applied to the little progress bar giving you 150 of 2100 to the next level. You would need 1950 more by killing that much in hostiles (about 11 of them) or using the 285 Ship XP points you have collected. Since you don't have many, you would buy them with Latinum.

native oyster
#

Thanks a lot to everybody once more!

lilac yoke
#

I'd say that's pretty clearly not a "rounding error"

abstract grail
#

@onyx bear today I got attacked and got no auto shield or notification. My phone was next to me the whole time. All my resources are gone. I could have reacted properly if the notification had worked. The auto shield was not on cool down, because I wasn't attacked since 23.02. how can I get my resources back, they were bought and gathered. It wasn't the first time. The last tone it happened, I opened the game coincidentally.

prisma kindle
#

I've had my base attacked lately as well with NO notifications either.

valid charm
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@abstract grail Are you by any chance using apple products ?

inner ruin
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@onyx bear Why is there no longer Drop Rate info for the Ultra Recruit shards the way there still is for the Premium Recruit shards? Is this an accident or a fundamental difference in the way the game works. If such a dramatic change was intentional we should have been warned so those of us with now de-valued ultra recruit tokens could have spent them at the old drop rates.

quick idol
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Interesting!

abstract grail
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@valid charm no I use Android, why?

valid charm
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@abstract grail I know that due to various parameters (such as battery level , connection type etc) apple notifications sometimes get iffy.

abstract grail
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Even then, i have LTE/4G connection and more then 80% battery

valid charm
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There're some new power saving policies introduced by google for android devices, that might be it. Just a speculation though.

abstract grail
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I got notifications that my miner has depleted it's spot but not about getting attacked 15min later? That can't be the reason. Then there's the other reason with the auto shield that did not pop up.

valid charm
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@abstract grail i have seen people complaining it more often, i'm sure there is more on issue side rather than just OS playing the role. Hopefully they solve the issue soon and refund you for this glitch.

patent birch
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Also still have not received any rare crystal or uncommon gas at all from the time the first northstar came out up to now this keeps me from being unable to upgrade my ships! So you're packs are not as you claim !

waxen kelp
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My ship is stuck in mid battle cleared cache sent report to support and nothing happens😡

dusk yoke
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@waxen kelp give it twenty four hours, if they haven’t responded try again. Ive had this happen to me too, they’re usually pretty fast with this stuff

waxen kelp
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👍

marble walrus
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Kill wolf

olive flare
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Atreig (16) Planet Zevis..... appears that anyone who places their base at this planet.... cannot be attacked. So no shields required.

abstract grail
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@valid charm I hope they will. If not I want my money back 😅

boreal scroll
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Timers are inconsistent as well

rigid heath
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@olive flare do you have any facts?

slow flax
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There seems to be an exploit people are using to attack bases without the auto shield popping up. They hit with an early ship like the Orion Corvette, which seems to be coded without the part that causes the bubble to pop up. Then they attack with the big ships and since an attack had already happened, they get in also without the bubble going up. This needs to be fixed as well as an audible alarm when the base is getting attacked.

ancient kelp
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The updated game client is out, but not the patch notes promised with it are not.

mighty panther
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ah, lets see if they fixed the apple issues, despite the notes stating otherwise

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@boreal scroll thx for screenshot 😉

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and yes, the issue with the incosistent timers is known as well

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@marble walrus your complaint is NOT a bug report, please report and block the player instead

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good, that issue still not fixed in ios

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looks like they sticked to 5.6.4p3 which causes issues on Low Memory devices

native aspen
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I have now had two different (and contradictory) answers from support to my report about active missions disappearing from my list. The first response was to tell me that missions never disappear from the list. The second was to tell me that missions do cease to be available if you get too advanced for them.

Neither explanation fits my experience so I am now hoping I get an answer specific to me at the third attempt ...

mighty panther
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neither here, I once found a mission in a level 9 system while I was 16, and still could perform it

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although it could be possible that got changed

dusk yoke
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@native aspen any chance you happen to know the names of the missions? I know its a longshot but

mighty panther
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@dusk yoke didn't knew you where mod 😛

dusk yoke
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Hai hai @mighty panther 😘

mighty panther
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I assume this stuff works like IRC ? 😃

dusk yoke
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Sort of. Im still feeling my way around, was only today

mighty panther
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I have years of irc experience on admin level 😛

dusk yoke
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Have a chat at JB. 😊

mighty panther
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nah, not for now, I doubt he would like it if a mod 'spams' for unaffiliated third party resources

native aspen
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I couldn't remember the names but I did remember that one of them had something to do with stealing art and my alliance mates told me that one was called "Priceless". I reckon there were about half a dozen where an enemy was too strong so I parked the mission to come back to when I got stronger.

I am sure that, if they are minded to do so, Scopely can check their database. After all, they must keep a record of every mission each player has selected and whether or not it has been completed in order to generate the list of active missions and to prevent them being available to choose a second time.

mighty panther
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I still have Priceless in my list, and I am level 17

dusk yoke
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Give me one minute, I know priceless is still in, we have it in hivemind

mighty panther
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the mission requires you to kill a 30k ship at the stage I am in

native aspen
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I am now level 19 although I am sure it disappeared before I levelled up. I didn't bother reporting it straight away but then, when I started to get squeezed on resources, realised I had missed out on mission rewards so thought it worth reporting.

dusk yoke
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Breaking my own rule here but really want to help you work this out

mighty panther
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@dusk yoke it differs, mine shows as step 1 to defeat the security vessel in Opla, not Fastolf

dusk yoke
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We still need to update it, as it states as its been a long time for us since we did these types of missions