#šŸ‘¾-bug-reporting

1 messages Ā· Page 311 of 1

tribal badger
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How is it that a lvl 21 can attack a lvl 16

hearty agate
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Why does the audio keep resetting every time I relaunch the game, or any time a notification overlay occurs. I don’t want to hear the music! Stop turning it back on!

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Why are there so many glitchy mines, which never show any material when you select them? The cursor just keeps spinning. They never refresh.

astral gale
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I had to reinstall the game the other day to attempt to fix an issue. I now do not receive notifications and it is not in the notification list on iPhone. Tried disabling in game and restating app and then enabling again, made no difference. When I reinstalled I did click yes to receive notifications, so something is not quite right and I have no way of adding it back in.

silver tundra
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Why does this channel even exist? There are no bugs in the game.

hollow wadi
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for good manners

keen birch
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@silver tundra this channel doesn't exist

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this is s31 property and you saw nothing

silver tundra
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Bug: I attacked a base while I had 5k trit in the hold. I lost the battle. Battle log says I lost nothing. My base has 0 trit now (just like before I engaged).

twin helm
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New bug: upgrading station defenses does not count towards upgrading station event. I should’ve easily been ranked first but upgrading defenses did not increase my score at all

turbid ravine
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Using Latium, I used to be able to purchase 3* common and uncommon materials needed to upgrade the ship parts on the tier screen. But as of today, when clicking on parts it just says to purchase the materials in the store. However none of the packs offer them for sale. I purchased a lot of latnium and now I cannot use it for the purpose intended. What gives?

elder flame
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@twin helm they know about this. If you message them they will say base defences don’t count. However, they’ve made no effort to make this clear in-game. And the text that’s there (1 power increased by building = 1 point) still suggests it should count.

light citrus
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This game is so buggy. My NS can't dock in home station without me closing the app. It just bounces.

native oyster
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No faction's daily quest for me today. Still at +30k for romu

hollow pelican
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My ship keep being destroyed when returning from battle and haven’t been attacked

hearty walrus
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Bug report. Messages dissapear. Cant see my private chats and messages after a few hours

astral gale
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Find the user and start a new chat and previous messages to that player will reappear. Been like this since August when I started. @hearty walrus

hearty walrus
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I tried that just now and it showed nothing

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I also had two unread messages dissapear

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Weird.. ive played a lot of mobile games and this is the first time ive seen a messaging system like this

keen hollow
hollow wadi
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that is correct

keen hollow
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Are they trying to say that upgrading a rss generator increases power but a defensive platform doesn’t?

hollow wadi
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are you not able to read?

keen hollow
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The second message they’re trying to say only building , not upgrading gains points

hollow wadi
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Please take note that defensive platform is not included in station events

keen hollow
hollow wadi
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the seocnd message is related to your response where you obv avoided understanding their original answer

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"i understand that this is not indicated in the event"

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2 sentences and you should have got it

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but instead you do your thing again

keen hollow
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I understand perfectly. Previously there was this same issue when game was in beta. It was fixed with the launch and now it back

hollow wadi
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so whats the issue then?
defensive platform is NOT included in the event- even tho it does not state it in the event description

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this is intended

keen hollow
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Instead of taking responsibility they are trying to worm their way around it

hollow wadi
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they have no responsibility to make the event work liek you should think it should

keen hollow
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They do have a responsibility make it work as they describe it

hollow wadi
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no they do not

keen hollow
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A defensive platform is a station module. Period.

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It does increase station power. Period

hollow wadi
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yes, it's probably a bug and it got reported hundreds of times, just like all the other bugs

keen hollow
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It did not give points in either instance. Period

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That’s not what they’re saying

hollow wadi
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they are saying that they are forwarding this to the appropriate team

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because it is not stated in the event desc

keen hollow
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And what about power creep in daily goal?

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Power was gained why doesn’t it register?

hollow wadi
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it doesn't? i thought it does and that's why you are freaking out?

keen hollow
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They aren’t admitting it’s a bug. They’re saying it doesn’t count. We just didn’t tell you that but thanks for spending to complete it

hollow wadi
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what i heard is that it does count for daily missions - but not for station events

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well they didnt admit the event was buggy, it could also be just a small mistake in the event description

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but ye

keen hollow
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It counted as an upgraded module but gave no points in the power creep portion if you look closely at first pic

hollow wadi
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okay, well 🤷

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same issue then

keen hollow
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If they just admitted they messed up and compensated for their mistake there wouldn’t be an issue. Instead, they insult our intelligence trying to talk their way out of it.

hollow wadi
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if they would compensate for every bug in this game, there would be no more purchases šŸ˜‚

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and its not like this bug affected you specifically, it was the same for everyone

keen hollow
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If I buy a coffee and get a cup of hot water I don’t want to here the beans aren’t included.

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When I spend latinum and speeds to complete an events. It most certainly does affect me and everyone else that did the same

hollow wadi
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that's true

keen hollow
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They took our money and said you get nothing after the accepted it

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That’s fraud

hollow wadi
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what do you think you get when spending money?

keen hollow
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Something they are aware of. If you look at their site they go so far as to request players request mediation before involving the court system

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Spoken like a company that’s getting buried in pending law suits

hollow wadi
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i hear the same phrases in every single f2p games. "i am a lawyer, i will sue you all, this will go to court"

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🤷

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mobile f2p is a huge fraud by concept allready. you can spend tens of thousands.. some spend hundreds of thousands on a 80mb mobile game

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and you don't even get anything for it

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you purchase basically nothing

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and still those systems do exist

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and when such a company gets sued, it is because of gambling restrictions

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and you could argue that purchasing raw materials and putting them into the refinery is gambling

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but good luck with that

keen hollow
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Every game I’ve played for over ten years they’ve made every effort to avoid such situations by acknowledging their mistakes and making appropriate compensation. I’ve never seen a response like these.

hollow wadi
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well we must have played different games then haha

keen hollow
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This is the event but oh we just didn’t inform you of this part.

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We clearly state this but it’s actually that.

slate heron
keen hollow
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And when all else fails we flip your convo into a support rating and delete all messages hoping you didn’t take screenshots. That’s my favorite.

slate heron
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Clearly them wanting to refund isn't very much of a want or otherwise they would..

keen hollow
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I just want my rewards and not some verbal run around

hollow wadi
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well thats a very lame excuse for not compensating

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it doesnt realyl matter if it was intended or not

keen hollow
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If it was intended as they say then it should’ve been included in description

hollow wadi
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especialyl cuz you are talking about refunds there. if you purchase a chicken and its a rat, it doesnt matter if the seller intended it to be a rat or no..he sold a chicken

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i think they are just trying to avoid telling you, that there is no single reason for them to refund no matter what

keen hollow
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Same point I’m trying to make. Just asking for my chicken not my money back

hollow wadi
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just when yu purchased, you aggreed to not get a refund no matter what

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its not only in their ToS, its also in google play stores (if you purchased it via google)

slate heron
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Yep wasn't event asking for a refund just some compensation of some speed ups / latinum

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Which wouldn't cost them anything..

hollow wadi
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ye they shouldve just compensated everyone for this, but they don't have to

keen hollow
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As I said, they fixed the issue with the update for full release. It was originally a beta issue. Now it’s back.

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I upgraded all three to level 22 in beta with no point gain toward station events. Then they started counting.

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Now they don’t

slate heron
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Well the way it was described to me was that they were never meant to count.. the fact they were before was a bug which they fixed..

keen hollow
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That ludicrous. If it isn’t a station module then what is it?

slate heron
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Lol that's pretty much exactly what I said when they told me that..

twin helm
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I’m with you katana. It’s a station module, period.

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There is no valid reason they should not count. And they could avoid these issues with a simple update to the description. Lazy f*ckers.

slate heron
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It really is unbelievably.. there's so many bugs why go out of your way to "fix" something that didn't need fixing..

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Its most likely a bug they just don't want to admit it and pay out compensation.. theres no mention of it in the patch notes of any kind

civic anvil
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Just lost all my private chats

native oyster
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Problem is nobody has faith in supports statements regarding what's working as intended and what's not. @native oyster can we get an #⭐-official-announcements on the defence station upgrade issue please?

twin helm
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I just put a ticket in on the station defense upgrades. Let’s see what excuse they give me.

warped prairie
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When can we expect to see a fix for tritanium mining? The Envoy trit bonus is not working, the officer trit bonus is not working... At least you can see on the ship box that they are being calculated, but not applied when actually mining. When can we expect a fix?

molten birch
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Can we get a fix on the Alliance help requests button. It stops asking, so I have to shut down my machine and bring the app back up for it to work again for two minutes.

native oyster
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@native oyster some weird happening with mining, click on mine but it wont mine

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envoy seems to be very broken, wont mine anymore

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other ships are ok

hollow wadi
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@native oyster repair times are buggy as hell. Mostly it showes 1h5m for me - and once i repair it jumps to 43m
sometimes it jumps by 20m, sometimes it doesn't
and its not a client bug, its a server sided issue since restarting the app doesn't "fix" any of that

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i better report this bug here than in the ingame support-system.. last time i reported a bug via ingame, it took me 6 days and 5 responses to get the information passed

uneven basin
hollow wadi
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that doesnt mean vault is buggy, do you lose them when being attacked is the question then?

tiny sleet
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That shows everything you have. Not what an attacker can get. It’s what you lose when you are attacked. Wouldn’t surprise me though if vaults didn’t work

uneven basin
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i havent been attacked recently but im gonna keep my dilithium low to find out, i figure the "rewards" would work exactly like attacking hostiles

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what you see is what you get

tiny sleet
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Unfortunately not.

uneven basin
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i feel like it should take into account your vaults, when showing rewards, like when you attack miners

rose jackal
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None of the Officer xp bonuses seem to be working. They are broken like the mining bonuses. My guess is because these bonuses compete with packs sold by the game

vague hare
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There seems to be a resource draining bug. Loosing all my tritainimum for no apparent reason. No attacks and no building going in

tall bison
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I sent them a video yesterday. In the video I tried to repair a ship. I had over 10K of titanium, it requested Latium to purchase 4K of Tritanium. This was the same message I got when I had 4K of tritanium. Then when I paid the Latium, it took it and then gave me a resource error. No more Latium until fixed.

wise robin
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What happened to a 5 minute bubble after 1st hit? I logged in within 3 minutes to see myself getting hit for the 11th time. Also, log shows only 3 minutes between 1st and second hits. (That notification was delayed significantly as well.)

valid hornet
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@vague hare hey I have a problem with somw one harassing me heading my bass over and over again I have spent over $500 on your game alone how do I make him stop hitting my base he's already caused me to go into two seizures over this

astral gale
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Use your peace shields to protect your base - it is the only way @valid hornet

shell plank
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BUGS or Intentionally Programed/Overlooked

  1. Help Requests
    a. I have to constantly refresh or restart app to see Help Request
    **This benefits the developer by being able to stall support, and require use/purchase of speed-ups to remeady.
  2. 10 min. Free Chest/4 Hr Free Chest/24 Hr Free Chest/24
    a. Timers for the chest times out at 00 and their is nor visual cue letting you know it's ready.
    b. Timer fades and is unresponsive, requiring app restart
    **This benfits the developer, less free items/speed-ups etc. are given out, which directly influences the purchases of additional items/speed-ups etc.
  3. Building/Researching
    a. When app is started Building/Researching minimized with no visual cue that either are finished.
    **Draws out the leveling process to make all the time gates take longer, which benefits the developer by directly influences the purchases of additional items/speed-ups etc.
unkempt solstice
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<Bug> When going to another window and coming back to the main view the zoom is reset to maximum

shell plank
peak mesa
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Watch as the programmers of this game are incompetent ... You have the right to make fun ... LOL
Of course, no attack in the messages, no resources and no damage. It's as if there was nothing.
And that's how to get an invisible ship.

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@native oyster @onyx bear Frankly, you guys are so bad! you really have to learn to program before doing things like that ...

unkempt solstice
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@peak mesa calling the programmers who make the game that will surely help your cause? Consider focus on the problem and provide constructive criticism and give useful feedback. You catch more flies with honey than you do with vinegar.

peak mesa
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@unkempt solstice Frankly, it sucks all these bugs. Being a programmer myself, I find it so lamentable to make so many bugs. You'd think they did not even test their game before taking it out of selling their overpriced packs for something that does not even work.

unkempt solstice
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As a programmer you then know when the executives push the game out early as the investors are clamoring.

peak mesa
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It depends if society is serious or not ... šŸ˜‰

hollow wadi
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because its not their game

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they took over 🤷

zealous solstice
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They didnt take over @hollow wadi digit choose to sign up with them.

hollow wadi
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so they were involved in coding since 2017?

peak mesa
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well it sucks to schedule as badly over such a long time

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Good evening guys. Hope they'll stop doing anything and get us a real fix in a few days.

zealous solstice
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Scopelys have done no coding on this game, they are the publisher @hollow wadi

astral gale
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@peak mesa "a few days" - as Darryl Kerrigan from "The Castle" would say "Tell him he's dreaming"

hollow wadi
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ah šŸ™ˆ

halcyon dew
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Please! Fix the fucking music issue!!! This is ridiculous.

astral gale
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@halcyon dew it has been like this since the 3rd of November. Even if there was a volume control like other games, I could then turn it down - but there isn't one of those either.

charred thunder
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it been like since way before that too šŸ˜„ lol

unkempt solstice
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Go back to your home base, it resets the audio

elder stream
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@unkempt solstice @peak mesa I wouldnt exactly say "pushed out early" some of us have been "testing" this game for 2 years or more...allowing for breaks, resets , server merges etc. As for vinegar....well theres been plenty of that over the aforementioned period šŸ˜‚

peak mesa
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@elder stream Well ... we can not say that you are very good as testers ... They would have asked me, in 3 days I found 50 bugs. šŸ˜„

elder stream
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haha triple that and then add more vinegar, disgruntled players and a dev team in panic mode and you got it right šŸ˜‰

peak mesa
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You may have to stop flattering programmers; they are bad, it's a fact!

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I already know several people who have been reimbursed for their purchases and have left the game. And that's a shame because they were good players in my alliance.

peak mesa
naive bobcat
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So NS challenge - finished missions and dailies and I hit the 90 mark but now it’s saying 88

native oyster
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You should consider refactoring of daily goals compensations from lvl 16 and above. Power Creep goal is nonsense as the research and building times are around 12 hours and more. Its nonsense to make a 2500 power points per day. Either lower it or remove it.

languid dawn
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Hey guys, any chance we can get a definitive answer whether Prime Dmg and Defenses work or not ? I get mixed opinions but Im inclined to believe the guys that say PD doesnt work but Defenses do (and so does Repair and Cost Efficiency)

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talking about this :

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and this:

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The later packs, not the earlier ones (not sure if theres a diff if bug is bug)

leaden locust
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I am not getting credit for the faction daily quest Romulan Warrior 24 and Romulan Champion 25. I have killed level 24 and 25 Klingons and no credit for two days now.

outer bridge
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when are servers restarted ? on my server there are still bugged hostiles from level 10 till level 16 systems.... cannot do event for past 3 days

native oyster
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Prime resource protection upgrade does nothing,don’t waste your money.another con

blissful badge
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@onyx bear some latinum transactions are charging double the posted price. This is true and confirmed for instant repairs of the North Star.

native oyster
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This is a known issue, support will credit you the difference if you raise a ticket

slate quail
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@onyx bear Every single system on my server has mining nodes that are broken and cannot be used. Please don't ask me for screenshots again, it's every single system. The issue appears to arise when a node is reduced to zero, and it will not reset. As time goes on this happens to more and more nodes in more and more systems. Your server resets have not changed this issue.

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@onyx bear The timers for mining and warping do not calculate correctly

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@onyx bear If the app does not stay open, or if a device is put to sleep while a ship is warping, you will appear in the zone with a warp timer of zero, but stuck in warp with a visual bug of your ship flying in circles around the destination point. The ship cannot be controlled while this is happening, but it can be destroyed by other players or hostiles. The only way to correct this from the user side when this happens is to target a mining node to go to, and then regain control of your ship.

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@onyx bear There is a bug with alliance rewards. After you receive the alliance rewards the notifications of existing rewards stay up until more alliance rewards are available, and the notification resets at that time. The notification can also go away on its own after you have received all rewards, but it takes ~30 minutes.

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@onyx bear there is a bug where the quest toast does not disappear, leaving it up and flashing the entire time you play, taking up valuable real-estate on your already cluttered UI.

tender flame
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My ship is stuck in an station, I can’t recall it, can’t move station either. It seems to be a server issue. Reinstall game didn’t work. Send email to support but even after 24 hrs no response, or no confirmation they try to solve the issue....

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@onyx bear , see above issue, ship stuck in station and cant recall, no reaction support

native oyster
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@onyx bear when are you gonna insist @native oyster adds .Scopely to his handle? šŸ˜‚

nocturne minnow
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Suggestion.... fix the miners. A cargo type ship should never be able to taken on a base by it self... if so, who needs war ships!!!! I can’t see a super tanker type ship defeating warships and a heavy defended base/port by its self... those type of ships are never built like warships in real life... your game is totally unrealistic.... for example: real combat tanks design depend on three principles 1) firepower, 2) armor, and 3) mobility. If you in-large one area, you lose in the others unless you make it bigger, which then impacts mobility/power. Starship can’t all be tanks when it’s design is cargo/mining. To have a 29 level player with a miner totally destroy a 22 level base with a cargo ship only IS VERY POOR GAME DESIGN.

round pine
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I dont think prime pieceing is working. I purchased this reserach from the store and noticed no difference when defeating ncps. I could kill 5 faction battleships at lvl 27 before and after the research and also no power increase!

slate heron
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@round pine scroll up a bit in general discussion... I posted a before and after pic of prime piercing.. it does work but it's not a massive change

round pine
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@slate heron do you know when u posted?why is it a prime then?its a bit of a con?

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@slate heron just saw and i dont agree it is working because you are supposed to increase your attack by 100% and that looks like 10%

blissful badge
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@native oyster unfortunately they didn’t.

lapis kindle
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its not supposed to increase your attack by 100%, it increases armor pen, shield pen and accuracy by 100%, which lowers the mitigation of the enemy ship, not boost the damage of your ship

quick idol
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Do you know what accuracy reduces mit of @lapis kindle , is it shields?

native oyster
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Dodge would be my guess

lapis kindle
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dodge

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shield piercing reduces shield deflection and armor pen reduces armor

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so additionally you will only really notice the effects of prime penetration if you are following the triangle on what you attack

proud bronze
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Is there a list of which officer / captain abilities actually work? I just learned I been missing 1,408 tritanium per hour while mining with K’BISCH (50%) since his captain ability just doesn’t work.

tight cypress
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Miner bonus all officer and ship dont work

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Blue Spok not work, cadet Mccoy , and pvp officers

proud bronze
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Thanks @tight cypress ! So any pvp enhancements won’t work?

tight cypress
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All pvp not work

fervent current
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I spent 100$ to purchase the north star and the lower upgrade pack. Now. My ship is stuck on the third tier and everytime I attempted to tier it I get a ship is repairing already... Anybody else get this? Is there a way to fix this?

tight cypress
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Show screen

astral gale
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there was a lower upgrade pack?

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I only had the Ultra upgrade pack and the ship pack itself

fervent current
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No it had 3 options...

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I got the ship for 30$ and the 70$ upgrade pack

tight cypress
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@fervent current show screen where you ship stuck

astral gale
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crap - something else that I missed - why was it so screwed?

fervent current
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Ok

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This one?

astral gale
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are you repairing another ship on another drydock?

fervent current
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Nope

fervent current
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@tight cypress see above

tight cypress
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@ef you can show screen where you ship stuck ?

ivory geyser
vernal rampart
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Broken travel code between Wolf and Babel, it wants me to go around 14min travel time instead of following the very obvious path....

tight cypress
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You ship need more warp range

native oyster
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yeah eu servers do need a restart, too many broken nodes and broken hostiles now

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also warp ranges need to be reduced, so much space noteven being used

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instead of ranges the lower the ship warp level the longer it should take, open up all the space

proud barn
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Puppy sad that devs cannot fix the captain mining buffs.

glass tartan
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The Red Jack mission got removed at the last update, but his Interceptor is still floating around in space.

tribal nymph
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I attached a base last night and my jelly was destroyed but is just staying in the base saying it is attacking when destroyed can’t recall or repair or do anything with it please sort it out great game too many bugs

wicked sail
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@native oyster @onyx bear great combat Training 24: Veteran intended for levels 20 to 24 final part is locked behind a Warp 40 requirement on a lv 35 world ....see you sometime next year..update and just like i thought scopleys ticket reply get stronger working as intended ........how about no a lv 20 to 24 mission locked behind a lv 35 warp 40 paywall ...nope how about no im not spending anymore money its garbage to lock a combat mission making it where you cant progress in the combat mission chain ...it lazy developing to lock out levels placing lower level content in higher places that you cant even go to

spark sage
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the notification does not work and has lost all my resources.

proud barn
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"Everything is working as intended", except when it benefits the player... then that bug is quickly fixed.

spark sage
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I did not get any notifications. I will only see it when I come online. something like that should not happen.

tight cypress
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@spark sage I received notifications when attacking a station, but one.
only one notification arrives, but must come every time when your station is attacked. @native oyster
when I'm not online or far away from the phone I use shields

spark sage
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I did not get a message. I was only 30 minutes after the attack online and it was already too late

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pity about the money.....

errant token
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Am I missing something about understanding base strength? Thought I’m pretty safe with base at 170k strength (no ships) but Battle Report tells me my base really only had 74k strength.

twin yarrow
vernal rampart
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@tight cypress when the planets are white it means they have already been visited which is why I showed the image that I did, warp range of the ship is 44. If you look on your map for both systems the warp range is far less on both planets. Also there is a line going between the two system meaning or at least implying that they can be traveled too one another. Also the dotted lines show that the code is broken between the too said planets by plotting a course all the way around. If i go to the other side it will do the exact same thing by plotting a course all the way around. Long story short if your not meant to travel between the two said systems then there should not be a travel line between them implying that you can go from one to the other.

native oyster
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@small bobcat Hey, Support are still follow up on this for you. Ill hit you up in DMs. šŸ‘
@mortal scaffold I suspect that the recruit packs actually opened on the other end and you didn't see them. You can check with Support of course - though it would be best if you know the date and time you opened the crates.
@tight cypress Regarding the lack of notifications - the team know of this issue and are looking for a solution.
@native oyster The mining bug is a know issue that should be fixed soon.

autumn socket
fervent current
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@native oyster @onyx bear hey guys, first of all thanks for the great game! I’m loving it. This being said, I have encountered a bug with my north star. It’s stuck at tier3, I can’t tier it up. I’m getting the following message when I try. Anything I can do to fix this?

quick idol
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Sort out this pathing issue please. 20 mins of my life wasted.lol @native oyster @onyx bear

onyx bear
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logged it ty

dapper breach
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Hey need a little help here. Set an 8 hr shield at about 2345 EST, got hit for 30 k para and trit plus 4K dil at around 0330hrs. Aren’t shields supposed to prevent that?

keen nova
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Any chance the automatic mine attack can be fixed? Originally, a player getting on a mine before you arrived would cause your miner to stop and sit off the mine. Now, it automatically attacks. If you have a shield up, it will also automatically drop your shield without any further action on your part. I believe that attacks should be deliberate, not accidental.

fickle turtle
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My station reports 193k power in the system view

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What gives?

spring hawk
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from checking battle log, it seems only the health from platform A is used on defense

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however, all available platforms do damage

fickle turtle
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That's clearly broken

spring hawk
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does your battle log show the sme

fickle turtle
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No. It went through all three platforms health. So why am I only credited with half my strength?

vivid bronze
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Apparently, the strength seen from outside includes "economic power", not just defense strength. The game provides no way I know of to see the defensive strength for yourself, except by being attacked (ugh) or getting a friendly alliance to scan you and send you the figures

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@fickle turtle

fickle turtle
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What a decidedly horrible system

autumn socket
spice trellis
mortal scaffold
#

That is all the trolls and instigators do, bait you to go after them and then hide under a mine šŸ¤¦ā€ā™‚ļø

languid narwhal
#

The biggest bug right now is the shield exploit

fervent current
#

Low long does it take to get a ticket looked at? Anybody ever have a broken ship that won’t tier up like I do?

native oyster
#

Have had an open ticket since December 27th concerning being placed in the wrong bracket for cosmic carnage event and missing key rewards as a direct result of it. Other players on my server affected have received their missing rewards yet only response from support to me is "we are still investigating the issue...blah blah blah...thank you for your patience...blah blah blah" @native oyster @onyx bear how is it possible to resolve exact same tickets for others yet still be "investigating" mine? #supportsucks

#

Biggest bug in this game is support...it's been broken since day 1

errant token
autumn socket
native oyster
#

@native oyster because it’s mostly AI you are talking to

winter ingot
languid dawn
#

@languid narwhal by that you mean what Runover is doing in above pic ?

languid narwhal
#

What the exploit is, is this: if you have a shield activated and miners out, your attacker sends something like a fortunate with only a captain so that his attack loses. Because of the way mining combat works, your miner leaves the node and attacks- which is why you retain mission/goal progress. When your miner wins the fight- your shield drops. They have ships waiting and zero you out. There is also no base attack notification for the defender with this exploit

proud barn
#

@native oyster ... the mining bug (Captain buffs not working) has been known for 4 months! Why is it taking so long to fix? Are the programmers THAT inept? I bet if the bug was the other way around, and the percentage increase in mining was MORE than it should be, the bug would have been fixed within 24 hours of it being reported.

hollow wadi
#

so you answered your own question then šŸ˜›

hoary edge
#

Looking forward to the Eve mobile game coming out....

blissful badge
#

@hoary edge that will be awesome

proud barn
#

Saw the OFFICIAL ANNOUNCEMENT @native oyster ... and still no fix for the broken Captain Mining Buffs?!

elder stream
fallow jetty
fallow jetty
#

note: above got fixed by someone attacking me and actually blowing my ship up :/

celest sphinx
#

@proud barn sadly they do hire inept programmers. If the bug doesn’t help the company’s bottom line (ie $$) they push it to the back burner. As a person who worked in the industry for 40 years, everyone developing this app would been out on their butts over 2 months ago. They can’t fix even simple items. And customer support is VERY inept by using canned responses 90% of the time.

random path
#

So about those 5 minute bubbles... I havent been attacked in days

#

And i was online the whole time

#

Attacker confirmed there was no bubble as well.

acoustic oxide
#

Upgrading game must not reset current status of missions
Please make sure that you found a way NOT to reset the missions status when you upgrade the game servers.
I currently have the mission "Red Jack" for which I can't complete yet objective 6/8. If after today's update I'll have to do this mission from the beginning I'll simply choose to uninstall your game and never look at Scopely products ever again. Fulfilling some of this mission's objectives took me days since I was required to mine huge amounts of resources. If I have to do that again simply because the game update resets the mission status I'll go mad.
So please, don't make any game updates if you're not sure you can retain our missions status.

native oyster
#

This si most frustrating game support i have ever dealt with. YOU GUYS SUCK!!! I reported issue with lost progress because of stupid logging in Apple Game Center and linking game to Apple ID. I was not logged on old iPhone, I installed game to new one and logged there by mistake and my progress on old phone was overwritten by this. Why the FUCK is a problem to do a simple stupid rollback and get my old profile back? Even 15 year old developer is able to do such simple task. And why the hell you want enter the email on Help&Support form when you dont give a fuck to send answer there!?!?! There is just stupid notification of "New Message from Support" directly in game which I am not able to find. Where the fuc*k are messages from developers?!?!

restive jasper
#

Dont see a mistake made by the game there.

raw sail
#

When we go to mine and it shows the little spinning wheel and there is nothing to mine at all , any fix for this ? It’s like the resource nodes are not spawning in. Cleared localization, switched internet , changed devices , and asked allot of other players about it and they all seem to have the same problem. I reported it but Scopely seems to have no knowledge of the situation. Anyone else seem to have the same issue ? Apparently Scopely hasn’t seen the issue even though others have personally told me they reported it too.

odd bramble
#

i mean it must be a mixed bag as on christmas eve when i wiped the game data and logged back in and it created a new player for me rather then restoring the old they fixed it within a day, and that was christmas day

#

the other mining issue just mentioned seems to only happen with the northstar

raw sail
#

I got 2 ships that have been warping for over 3 and a half hours too. Tried everything. Can’t correct it.

#

The mining issue happens across all my ships. I had other players check the same nodes and they see the same thing. We have systems that have had zero resources for several days now. Kinda thinking this is just a ploy to force us to buy the resources

chilly wadi
#

Thanks for the upcoming update. Unfortunately in changelog I don't see anything about broken missions, such as "Theft of an Icon"

torpid obsidian
#

@native oyster But the bug on miners, you still can not find the way to solve it?

wicked wedge
#

Upgrading defence platforms doesn’t appear to affect rewards in the game.... please fix

#

This is from today. I was patient with defence platform c the other day

lavish hatch
#

It's apparently working as intended....

#

Which seems silly.
.. but meh.

wicked wedge
#

So station defence platforms are floating away from the station and not part of it?

lavish hatch
#

I think they are coded as external attachments and not as part of the station yes.

native oyster
#

they have dodge shield and armour so they are effectively ships

lavish hatch
#

Plug and play extensions.

native oyster
#

@fervent current Defiantly one for Support - thanks for the heads up.

#

Mining buffs - I know, and I am continuing to chase.

frosty axle
#

@native oyster Bloody hell! One ship stuck in combat since a day (reported to support nothing done) the other out of commission because I have a quest in romulan space, I get there and the dialog appears, but the game still shows me warping. I go quickly through the text to avoid the bloody fighter killing me skipping the quest description I will never read again.... and look the ship is not there still warping I can’t move it. I watch the next 20 seconds as the romulan fighter approaches my destination and enter battles with my ship. Et voila 1:30 and 20k trit to repair... Can you disable those fighters until you get your bloody acts together?

fallow jetty
#

@frosty axle whenever that happens, just send your ship to a node

frosty axle
#

Sometimes with long warps I have 2-3 seconds to react

#

I tells me I trespassing when I am still 2 systems away

#

Moreover were the fighters not disabled for system where you had quests? Who is the genius that put them back in?

#

Sorry really frustrated atm

vestal star
#

@frosty axle reboot game after every warp. The timer on screen is always longer than the actual time it takes to get there.

native oyster
#

@native oyster why dont devs just remove the faulty traits and false hope for a fix, and create a detour by easening up the mining & add another trait that can actually be done for the officers that are not working?

red tiger
#

Game reporting down for maintenance... My alarm just alerted me I need to put my shields back up.

real mesa
#

@native oyster my dailies have been getting harder as I gain levels and power. Prior to yesterday, I had to kill 10x L26 and 25x L27 faction ships, and mine 3k and 10k gas.

yesterday when my dailies reset, it gave me 1 low level kill (L21 faction ships) and 1 low level gather T3.

This really sets me back for gaining rep and currency for the faction.

Is this bugged for me? I haven't heard of this happening to anybody else, and my faction for those quests (Fed) has only increased.

Thank you

native oyster
#

@real mesa There are certainly some issue, and while I haven't heard that one specifically, I wouldn't rule it out.
Could you hit up Support? It will help us track and correct it if there is a problem.

real mesa
#

Yeah I'll submit once the servers are back up, thank you

tight cypress
#

@native oyster @real mesa I sent a report about this error 1 month ago, it is simply not repaired because it rarely occurs

native oyster
#

I think it is tied to a known issue that the team is looking at, but I can't be sure it is the same issue - I am no developer. @tight cypress
If it turns out it is something else @real mesa , could you hit me up in DMs? Thanks. 😃

tight cypress
odd bramble
#

@real mesa this has happened to me three, I contacted support twice but gave up and didn't bother the third time so don't waste your time with @native oyster request as you'll just go in circles. The first time when it happened my dailies reset with below enough points to complete the dailies as my faction ones were missing. Support took about 7 days to finally get back to me and just say they can't credit me what i lost out on, furthermore it took so long as none of them were bothering to read the ticket or check the situation. First I was told to level up at level 24 -_-, then I was told I shouldn't get Federation and Klingon faction missions and they had to find out why when I'm a neighbour with both from popping romulans so I should get the faction missions, then someone else just gave some generic rubbish and finally after 3 days of pure silence I got the polite go f**k off

#

in short the customer service for this game is shockingly bad to non-existent and they 100% basically skim read tickets and can only deal with basic and easy enquiries. And @native oyster I still have all my ticket log saved if you want to read how awful your customer support was when it happened to me that it put me off going back to your support

native oyster
#

Sorry to hear that Red - support work hard and pass on solutions from the team. However, knowing players are experiencing specific issues helps us gather more data points to find solutions. Often that is why I direct people there first and continue to ask them to let me know how things proceed.

karmic horizon
#

More new bugs. I just went to go collect my rewards for my three star daily mining and I didn’t get any credit towards my dailies

outer bridge
#

@native oyster my daily goals are not counting up... i completed almost all but i am not getting any chest

#

@karmic horizon same... check upper post

karmic horizon
#

Good to know I’m not the only one. I guess. If anything bad is actually good.

native oyster
#

@outer bridge We are seeing this (and it is happening to me).

outer bridge
#

all that dilithium and peace shilds that i wont get 😦

frozen locust
#

Game is not giving credit for hostiles killed on my dailies since back online...confirmed by multiple alliance members

outer bridge
#

seems just too much traffic and servers cant keep up with it

latent herald
#

Daily milestones points and rewards SUPER SLOW in updating after today's update.

native oyster
#

I suspected that part may have been it (that doesn't account for the 24 hour crate still being 24 hours though)

frozen locust
#

My 24hr crate is still 24hr also

meager scroll
#

My game (since i started) when i minimize it, and then recall it the calibration (finger placement identification (where the game thinks my finger is, to where it really is) is off and need to reminimize and reopen it to correct it.

The game doesnt ask screen on (game) and dims and when not touching thr screen turns the screen off.

Android 8.0, oneplus 3, oxyos 5.0.8
@native oyster

lilac canyon
#

@native oyster Killing reds for daily does not work. Killed 10. Daily shows I killed zip!

open finch
#

yup, daily mining didn't update either

#

I had 1404 g3 gas for the fed daily...mined 600 more, got 0

#

I did get my alliance unity points and got my 4 h chest though

hot vortex
#

have to restart my game then the hostiles dies and alliance help are count
24h chest goes to 22h too

native oyster
#

@lilac canyon May update in a bit. That seems to be what is happening.

#

(for me at least)

outer bridge
#

wow just noticed.... hostiles are still stuck... damn

#

thought after restart servers everithing will work

open finch
#

ah, ya, just got the mining update

slate quail
#

I just opened 3 standard recruit packs and received only 8 total officer shards +xp, leaving me short one officer shard from the packs. My initial thought was that that I had received xp in place of an officer I already had full shards on, but I didn't receive enough xp for that to be the case.

native oyster
#

@lilac canyon Yeah... took like 15.. but the dailies are updating for me.

native oyster
#

I would suggest everyone to wait for a couple of hours, reset localization cache and see if the problems still occur

vestal dome
#

A wonderful bug : collecting chests is not taken into account

slate quail
#

@native oyster any progress on fixing those mining nodes you can't use? Competing over mining nodes is one of the core drivers in this game, but depending on the zone 10-35% of the mining nodes aren't available, increasing pvp encounters significantly

vestal dome
#

+1

native oyster
#

@slate quail Hoping for news very soon.

slate quail
#

So, you're waiting for news to report if this is something anyone's even looking into?

meager scroll
#

Q2 are all reports in this chat being noted down or big chance some are being missed, especially wjth the spam regarding the same issue.

native oyster
#

@native oyster I opened the new 22hrs daily chest and it didn't update the daily for it

outer bridge
#

@native oyster wait like 3-5 mins...

atomic kayak
#

Daily goals aren't working

pulsar axle
random sundial
#

@native oyster Kumari received a 200% power increase my station is very vulnerable now

slate quail
#

@native oyster Forgive me for being salty, but for a game that's cleared $10m in revenue it's a little ridiculous you have a client that is barely functional and no official communications for your community.

regal olive
#

same as @atomic kayak, my dailies aren't working

native oyster
#

@regal olive That is one to just give a little time. Mine updated after about 15min

regal olive
#

roger that, thanks @native oyster

boreal wren
#

My north star just got stuck in battle... still stuck after 10min

regal olive
#

oh hey... there they are. about 5-10 minutes @native oyster

slate quail
#

198, you're being generous, and I'm not exaggerating.

#

closer...

rough temple
#

Keep getting failed login

#

Charging warp engines 0%

short verge
#

Daily quests don't contain the points for the daily tracker for chests

outer bridge
#

@native oyster has game client been reliesed or there will be none ? still running on previus client and all hostiles are still stuck
Google app store doesnt have anything to update and i cannot find any apk to download with todays date

slate quail
#

The client still isn't out, and it will be required for the game to run the way the update intends

#

Who the f launches the server before they push the client?

ancient kelp
#

@slate quail if you look at the recruiting chests you opened, you received 2 K’Bisch cards, that’s why you only see 8 people cards on your screen.

slate quail
#

Nope, it's 8 INCLUDING the 2 K'bisch cards, go look again

#

Math is hard, I know

native oyster
#

@outer bridge client update isnt up yet.

lilac yoke
#

Did iOS (Apple) update post? I only have Android devices.

random sundial
#

@native oyster I though the power for npc’s was supposed to decrease some not go up a lot....

visual violet
#

there is no Client update yet, rtfm

slate quail
#

@random sundial apparently the power was supposed to be redistributed, but in reality everything just seems to have increased in power

native oyster
#

@native oyster the kehra is broken lol. Mine is at 130k while my other g3 ships jumped to 270k lol

low compass
#

Good afternoon, this is probably allready called in. The hostile counter (daily challenge) No longer works

outer bridge
#

@random sundial what npcs šŸ˜‚

native oyster
#

@low compass it does. It takes 10-15 mins to update. It is very lagged

red lotus
#

None of my faction dailys r showing

native oyster
#

Give it 10-15min, and it will update

random sundial
#

@slate quail yeah everything increased in power except my ships

#

My ships lost power

red lotus
#

None of my faction dailys r showing up

slate quail
#

Yes, I was referring directly to the power of hostiles, as a response to your comment.

visual violet
#

they ā€œbalancedā€ them out

#

nothing is broken

#

lol

slate quail
#

"Hostiles between level 22 and 37 have been rebalanced. The strength at lvl 21 and at lvl 38 are the same, this is a rebalancing of the progression - not an increase in strength."

#

Show me one hostile that didn't increase in strength in that range, I dare you

random sundial
#

The hostile captain I had to kill before update was 75k in power now he’s 96k. That’s a bit drastic

cosmic void
#

it's not a "rebalancing" its a straight up increase

random sundial
#

It’s a straight up ram rod with no lube

regal olive
#

@native oyster seems like a lot of the G3 ship balancing was great, except that a lot of people have lost a lot of power on the Kehra while gaining much more on the other G3 ships. was that intended to be such a bit jump for the others?

fickle turtle
#

Updates aren't working for dailies unless you log out and back in again

night anvil
#

I heard the Kumari ship upgraded power was a mistake and will be corrected soon. It was a huge power up

random sundial
#

Huge

#

Monstrous

#

Like 900%

regal olive
#

yeah, but even then -- people are losing 10K+ on the Kehra while gaining more than that on Valk and Kumari (obviously the bug noted)

fickle turtle
#

@random sundial same. I've got some that went from 100k to 375k and here I sit with a ship that's 32k .. such fun has never been seen before

random sundial
#

@fickle turtle My kehra that I’ve been working on has lost a bunch of power. Hostile that I could defeat before are now kicking my butt. The money I have put into this game already apparently wasn’t enough. Sorry kids you can’t eat this month scopely wants me to power my ships back up

night anvil
#

@random sundial šŸ˜† Same

cerulean jasper
slate quail
#

That happens every now and then, it's annoying af

cerulean jasper
#

now to fix?

#

how to fix?

short verge
#

Hostiles are way overpowered now

slate quail
#

@cerulean jasper Get a time machine and have scopely hire competant devs to build the game.

cerulean jasper
#

hehehe

slate quail
#

The whole app feels like it was copy/paste script from something else and somebody started modifying lines to make it Star Trek

random sundial
#

So you know how when gas prices skyrocket they make a day where nobody buys gas to force them to drop prices

#

I suggest we do that to scopely over multiple servers until all this is fixed

slate quail
#

Yeah, a boycott is a great idea, but over 99% of the spending on this game is done by fewer than 2% of the population, and they're not going to stop spending to inflate their egos fighting each other

#

same dilemma with every mobile game, and life really

random sundial
#

At least other mobile games the packs don’t jump to 100 dollars after your 3rd purchase

slate quail
#

heh

#

So you're saying you want more options for spending?

random sundial
#

Very much so

#

They can give you three options for a North Star but you’re stuck having to spend Uber money to buy basic packs

slate quail
#

But you were just calling for a boycott?

static storm
#

Bug Report post 6 Feb maintenance! I warped to a klingon sector and took out a red. Won the battle. Then my ship was frozen in the sector but saying it was warping. I could do nothing to move the ship. As I was trying to figure things out, I got pursued by a klingon hunter and killed. Argh, and all I needed to do was warp outta there.. buggy!

random sundial
#

Yes a boycott to fix the issues they just caused. They just basically jumped everything up in power so you either have to spend more money to get back to where you were or just take it and slowly progress back to the same spot.

#

I understand economics and supply and demand but they are forcing the demand and limiting the supply on purpose

cyan atlas
#

Unable to get past the loading screen since being dropped out 15min post patch.

static storm
#

...and why the H-E-(double hockeysticks) is it that I shut off the music in settings, the music turns itself back on after a task switch or game reload???? gah!

random sundial
#

Tell me if this progression makes sense

#

A lvl 19 hostile is 16k power

#

20 is 18k

#

21 is 23k

#

That’s all pretty regular

#

But then a lvl 22 jumps aaaaaalllllll the way up to 30k

lilac canyon
random sundial
#

So 23k to 30k is a 2k jump

slate quail
#

You don't know how math works, nor how to comprehend what you read

random sundial
#

I’m not good at math but that doesn’t seem right

slate quail
#

16+2 = 18, 18+2+2=22

muted yacht
#

@cyan atlas same I can't login either fucked me off

slate quail
#

22+2+2+2+2 (that's 2 more than before) = 28k

hollow wadi
#

roughly

slate quail
#

SO the first time you add 2, the next time you add 4 (2 more than you added) next time you add 6, then 8, each time being 2 more to the total that you add

kind valve
#

In contribition list is some bug some see 30 players bonate but in my list i see only 9 same with other ppl.

hollow wadi
#

but ye thats how exponential curves work

#

roughly

#

šŸ˜‚

slate quail
#

I was explaining it for the jester that didn't get it

hollow wadi
#

ah lol ok

plucky monolith
#

Is it only iOS what can’t get online yet?

slate quail
#

Servers are back up, client isn't out yet. Some are experiencing issues with... well... everything, because Scopely

dim robin
#

Lol

plucky monolith
#

Yea got on for ten mins then just booted me out. Just stuck in loading screen

dim robin
#

Same... Recalled miners :)

frozen locust
#

Did warp values change somewheres? my Northstar can no longer reach Afritalis

#

or Niawillen

slate quail
#

They both still have a warp range of 22, check your ship?

bitter current
keen hollow
#

This is a joke. All hostiles got massive power increase. Kehras lost 10k power what is with the Kumari?

hollow wadi
#

its a visual bug, it doesnt affect combat as you can see

slate quail
#

Kumari got a glitch, it's armor shows way higher than it is

#

apparently they're working on a fix

visual violet
#

if you upgrade it (buy a pack) it gets fixed

#

what I heard

#

but

#

dont tell anyone

dusk harness
#

@native oyster with all of us now essentially tritanium strapped. Any chance you guys could at least fix K’Bisch or adjust the tritanium mining rates up a bit ?

keen hollow
#

So there’s no way to tell what it’s capable of and hostile I was attacking with other ships can’t anymore.

frozen locust
#

No, but I bet a Tritanium $49.99 pk is on the way....

visual violet
#

@keen hollow have you noticed your envoys mining rate for trit?

#

they doubled it down

slate quail
#

Nah, ya gotta get it as part of your ship pack, 8 hotdogs and 6 buns sort of a deal

frozen locust
#

LOL

brittle crown
#

what hapened with the envoy? I don't see any change with my mining bonus

visual violet
#

but on iOS we have a completely working AR function

#

ā€œplease buy an iPhone, we are getting money from that tooā€

keen hollow
#

Cut in half you mean

visual violet
#

i meant cut in half yes

#

sorry for my bad English

keen hollow
#

Lol. All good. I understood

frozen locust
#

Yeah I noticed the AR function on my iOS account....

#

It totally enhanced my game play experience *rolls eyes

native oyster
#

Dunno what the appeal for AR is. It’s boring after 2 mins

visual violet
#

someone asked about the AR function if it was new. they replied in seconds. now we are joking about it

#

they ignore us on all big problems

#

and reply on such unimportant things is just hilarious

#

and completely wrong imho

native oyster
#

How can I get my money back? Game is only giving errors now

visual violet
#

i am ignoring you lot, but hey if you have an iOS device you can use the AR function

#

its been there ever since and works

keen hollow
#

I just want to be on the server they tested all three ships in. What color is the galaxy there. My ships are weaker and all the hostiles are stronger.

visual violet
#

i doubt they tested a lot

keen hollow
#

Says so right in the release announcement. They wouldn’t lie about something like that

real heath
#

To be honest. This update is big bad joke.

#

I mean how incompetent must a company be to do shit like this?

#

And i payed money for this...

narrow wedge
#

Is there any update on bug fix for combat training dropping in warp40 territory, I thought I remembered a patch note, but I have a sub 15 new player stuck with it and support, as usual, says not a bug.. anywhere I can point them?

frosty axle
#

Anyone has data on Dilithium repair costs before and after update?

native oyster
#

@native oyster none of Nero’s officers trigger when he has burning FYI

hollow wadi
#

wait you mean .. officers are buggy?...

#

shewt :x

plucky monolith
#

Wtf is going on with iOS ? Android online but iOS still stuck at loading screen

atomic charm
#

Hey @native oyster how come that my NS lost 5% in raw power while my standard hostile (Lvl 26 klingon trader) had a rise in power of roughly 25%? And, far more important, how can you call the a development in balancing???

hollow wadi
#

NS hasnt been changed

native oyster
#

@plucky monolith I’m on iOS. Working just fine

slender isle
#

Mission enemies are almost 100% stronger in power! Why?

twilit galleon
#

You lost strength in your ship

#

I lost 10k in strength in my kehra

native oyster
#

Dont just look at the full power, try it in action how it is supposed to and whine after that...

#

If you fail, you know your research sucks

#

And you are not supposed to hit that high

twilit galleon
#

Dailies didn't change, so there is no way i can finsh the last daily hostile. Not even close

#

With the 10k drop, ive tried it

regal olive
#

@hollow wadi NS was changed. I was at 49k before the update and was tiering up during the update. after the update? my NS is at 45k, a tier higher...

hollow wadi
#

hm they did not announce any change on it and mine didnt change at all

#

r u sure u didnt just swap some officers or smth

simple saffron
#

I can’t get back on since the maintenance. Can anyone help?

twilit galleon
#

Why would you want too, your stuff got weaker and your tasks got stronger

simple saffron
#

Lol!

random sundial
frozen locust
#

Use to be able to 5 or 6 level 25 faction hostiles with my Kehra, now I can't even do 1!!!!!

#

and that's for the dailies

mental depot
#

Is a game company committing commercial suicide a bug? Not sure.

#

Gotta be something like that. Plenty of work gone into making it unplayable, but still can’t give us battle reports... šŸ¤·ā€ā™‚ļø

native oyster
#

I've been ejected i'can't reconnect chat can i do

narrow wedge
#

Lots of reports that iOS users can't get in, but some definitely are.. first thing I would do is wipe local, second would be to patiently await the client update and install it. From what I can tell this is just a place to yell at the void currently ( no offense, I am doing same )

native oyster
#

Ok thanks

twilit galleon
#

Why would you want to connect if they just erased the last 3-4 wks of advancements

native oyster
#

To see damages lol

narrow wedge
#

@twilit galleon in regards to previous feature progress and stability improvements generally? Or do i have another release lol surprise to uncover?

#

These are not the Easter eggs I signed up for

twilit galleon
#

Advancement in my ships capabilities, not stability improvements

lavish oxide
#

How is it possible that you have made the game so much worse? Seriously bug ridden pile of crap now

subtle halo
#

Can’t log in since maintenance restarted reinstalled just staying at 0% tried WiFi and 4G all same issues

native oyster
#

Same for me Danger

#

Perhaps we are the lucky one lol...

simple saffron
#

Ditto. Same problem.

twilit galleon
#

Not missing much anyways

native oyster
#

Thanks baby reading those who have problĆØmes with their Khera make me laught

simple saffron
#

Filed a ticket and left one on their website but not heard anything yet...

native oyster
#

Restarted phone?

#

If we're Ć  lot like this it's not a suprise

#

It don't work Dnd we've tried thanks

meager scroll
#

Not showing full contribution list bug.

native oyster
rough temple
#

@subtle halo had the same problem on Android I found reinstall clear cache and WiFi connected device resolved it

native oyster
#

eu server on on getting hit with GC bot spamming

placid dagger
#

Yup

#

Our old friend system

#

Same player ID

simple saffron
#

Just got on for 5 minutes. Just enough to deploy my ships. Then it crashed and booted me.

slate quail
#

Yeah, the update today was supposed to improve stability, but it's actually much worse because they can't even push the client šŸ˜‚

native oyster
#

It works now for me too manu connections ???

quartz moth
#

In green without bonus officer, in red with. Not sure that's +50%...you did it again

subtle halo
#

@rough temple thanks that sorted it

rough temple
#

@subtle halo no problems, Scopely @native oyster please transfer 1000 latinum for my services šŸ˜‚

boreal wren
#

support fixed my ship that was stuck "in battle" -- only took them a couple of hours which is an excellent turnaround. If you have the same issue they will ask you for a screen capture of the battle report where the ship got stuck.

native oyster
#

@native oyster @onyx bear @native oyster what this game needs is a player enabled test server to allow players test fixes before they deploy to the main servers. it works for eve online players and helps their dev team alot. to stop people perma playing on the test servers the get reset everytime a new build is added to it. they snapshot everyones account the day before they deploy the new build so player progress is maintained. they charge virtually nothing for ships/equipment/skills etc so players can quickly get the ships to test the fixes

wicked wedge
#

@native oyster

native oyster
#

wth your ship of double power was killed by that? i know you used the wrong ship tbh but that much of a power difference you should have won it

wicked wedge
#

Easily should have @native oyster

queen nova
#

Which, no surprise, hasn’t worked. Virtually a ā€˜have you turned it off and on again’ response

#

If they can’t fix it quickly, back out the changes.

civic anvil
#

I can't get past the loading screen of game on either my Samsung phone or pc no peace shield up going to lose a lot of resources

rough temple
#

@civic anvil android or.apple

civic anvil
#

Android

#

I've force stopped and re installed

rough temple
#

Ok uninstall

#

Clear cache , reinstall, ensure WiFi connection

solemn sky
#

Same here on iPhone

rough temple
#

Bam it should work

solemn sky
#

Have deleted and reinstalled

rough temple
#

IPhone - no clue
..

solemn sky
#

Ah well šŸ‘šŸ½

queen nova
#

It feels like a fault with our user accounts- fails on iPhone and iPad

solemn sky
#

Someone in General Discussion said it’s a network issue. Don’t know how to resolve it.

queen nova
#

Something in the update has messed with our settings on the server. Blaming on the network sounds like grabbing T straws

solemn sky
#

Yep

queen nova
#

If was network, then it would be intermittent. It isn’t

plain latch
#

Dead nodes

@native oyster I accidently created a dead node myself.

scenario:
Dispatch ship A to node 1,
then dispatch ship B to node 1 too,
when ship A is mining and B is still on its way move ship A to node 2.

Ship B happens to have a cargo capacity of 21k and node 1 is 40K

queen nova
#

I feel sorry for the support team. They have to deal with the development teams issues

rough temple
#

@solemn sky you up and working now ?

solemn sky
#

Nope, still the same.

rough temple
#

You cleared cache ?

#

And you're on WiFi ?

solemn sky
#

I’m on an iPhone. Apple doesn’t let you clear the cache lol

astral gale
#

Yeah it does

rough temple
#

@civic anvil u fixed ?

plain latch
#

Someone in our alliance fixed the issue by removing the app, then starting the device (off - on) and finaly re-installing the app again. Might work for you too

solemn sky
#

Thanks Youckle, I’ll try thatšŸ‘šŸ½

plain latch
#

You're welcome

civic anvil
#

Amazing thanks guys

queen nova
#

@plain latch didn’t work for me on iOS unfortunately

plain latch
#

I'm sorry it didn't work for you, thank you for the feedback. I hope DEVs find a solution quick.

slim rain
#

Recompense to donate raw Ore doesn't work. It is stuck in a loop

rough temple
#

@civic anvil @native oyster we are up to 2000 Latinun now šŸ‘Œ

proud barn
#

@native oyster ... I can see that you are on-line. Can we PLEASE have an answer as to when Captain mining buffs will be fixed? It has been over 4 months that they have been broken.

native oyster
#

@native oyster miner timers totally messed roid is mined out but timer continues to show a timer counting down

#

@native oyster is likely in a high level meeting with the rest of the team trying to answer what went wrong lol

#

im sure google and apple have been onto them asking why so many players are requesting refunds

floral matrix
#

BUG: Since the update today, I've tried to get ship XP and absolutely nothing works. I've tried:
Completing multiple quests with a maxed level Phindra AND a brand new Turas (no tier or level upgrades)
Farming hostiles +2 levels above my rank with both the maxed Phindra and the new Turas. 20-30 hostiles with each ship
Farming hostiles -2 to -4 levels below my rank with both ships. Again 20-30 hostiles each
Farming hostiles same level as my rank with both ships. Again 20 hostiles each
Mining several thousand tritanium with an almost maxed ECS Fortunate (but not max leveled)
In every scenario, a bunch of materials were given, but no ship XP was given once. Pre-update, I was able to level and tier my ships several times. But since the patch, I've only received 20 ship xp via a 4 hr loot box.

Is anyone else getting xp and if so how??

muted yacht
#

7 hours later still can't login and support have basically pied me off.
Can't get passed the loading screen.
Changed from data to Wi-Fi back and forth.
Deleted the whole game reinstalled
Cleared cache and nothing is working restarted phone numerous times nothing. 😐😐

visual violet
#

Not to mention the rest of the shit show

native oyster
#

Lmao maybe it’s a sign to not play this POS game

visual violet
#

But hopefully it will get fixed for you soon @muted yacht

muted yacht
native oyster
#

I’d consider him lucky lmao

muted yacht
#

Not listened to what I've told them telling me it was because of the maintenance like wtf no it was after and then basically ended it. I'm sick of this.

visual violet
#

I don’t think its funny

muted yacht
#

I'm not the one to complain or cause a big scene but it's not fair I do pay to play aswell

native oyster
#

Lmao time to ask apple/google for a refund

#

@plain latch That is interesting. Thank you for the break down.
@rough temple Ha!
@proud barn I do not have an answer for you on that. It is still something I am pushing on daily.
@native oyster No high level meeting right now. I had to leave the office on time today... now back at 12:30 finding out what is going on. 😶
@floral matrix As I said above, just catching up - first I have seen of that one. Thank you for posting.
@muted yacht Sorry to hear you are having issues there. I can't to much right now, but do ping me tomorrow if you are still having an issue.

rough temple
#

@native oyster this ain't no trainer factory!

visual violet
#

Haha wauw

native oyster
#

I will certainly thank you @rough temple 😃

#

@native oyster let me bring you upto date, kehra nerf has enraged the player base, most of the commonly complained about bugs are still not fixed, and new bugs are now present

visual violet
#

No time to laugh

native oyster
#

šŸ˜‚ 🤣

muted yacht
#

@native oyster thank you I have a feeling it won't let me on tomorro. Sorry if I seem like I'm frustrated just seems messaging support doesn't get me anywhere recently.

#

@native oyster anything past 24 hours on Google play you have to message the developer as Google play policies are different from apples which is 30 days for them.

native oyster
#

@native oyster Thanks - seeing a lot of that. I believe the new power ramp on the Kehra causes a dip in the midrange - but I will have to check specifics tomorrow.

plain latch
#

@native oyster is there any update on the connection problems? Some of our players still cann't connect/login

autumn socket
#

@muted yacht we have someone with the same problem. Has deleted the game reset his Wi-Fi everything and who not able to get on

visual violet
#
  • The ships seem more balanced before update. Any messeage would be helpful with some in dept info about how they came up with these changes and for what reasons
  • tritanium costs for most things have gone trough the roof even if there is no roof
  • tritanium mining rate on the envoy is nerfed a lot, why not nerf the rest as well?
  • hostiles have had their powers increased significantly, wtf why? Any game with maxed out stuff should be able to kill things 2-5 levels higher.
  • because of the above also missions have been made impossible to complete.. not no mention dailies
  • still no fix for the officers
  • still a broken/useless refinery
muted yacht
#

@autumn socket yeah I've got a few in my alliance and other people from the game having the same issue it seems we may have to wait till tomorrow for someone to look into it.

urban aurora
visual violet
#

Did I forget anything, aside from the login issues

native oyster
#

@native oyster also players are complaining that faction ships are severly nerfed and are weaker than g3 ships

pearl grove
#

@native oystersince the updates i see no faction recruitment tokens in daily rewards ... my vahklas went up 20k kehra down 20k hostile captain up 70k way out of range now . .. no changes to refining amounts... no method to share locations ... no new client app ... all were promised in update notes ... what is happening ?

visual violet
#

Ah yes and that bortas for example is nerfed vs kumari

#

Where is Blizzard when you need balance

#

Lol

native oyster
#

@native oyster oh and trit costs to upgrade ships has increased to ridiculous amounts. all in all a very bad update from the player's perspective

#

maybe yye need to hire a QA team

visual violet
#

I repeat @native oyster

  • The ships seem more balanced before update. Any messeage would be helpful with some in dept info about how they came up with these changes and for what reasons
  • tritanium costs for most things have gone trough the roof even if there is no roof
  • tritanium mining rate on the envoy is nerfed a lot, why not nerf the rest as well?
  • hostiles have had their powers increased significantly, wtf why? Any game with maxed out stuff should be able to kill things 2-5 levels higher.
  • because of the above also missions have been made impossible to complete.. not to mention dailies
  • still no fix for the officers
  • still a broken/useless refinery
  • faction ship bortas vs kumari, do I need to say more
wicked sail
#

the games broke the devs broke it im playing F2P for now on

native oyster
#

to all players and @native oyster we need a new regulated forum here to allow a constructive player proposal on how to fix this game. summarize all the current outstanding problems then let players vote on priority levels to fix the issues

visual violet
#

I have had days maybe weeks even without a single relocation token, give me some atleast.. or let me buy them seperately

#

@native oyster i dont care, they are a milliondollars company ans should be able to do that theirselves

autumn socket
#

My faction missions have changed after the update from fed to ROM. I'm neighbour with fed and u trustworthy with ROM can I change this back to fed?

native oyster
#

@native oyster i work in support too we do this for our customers, we summarise all the outstanding bugs and issues then our customer vote on priority the higher the votes the more devs assigned to fix it

lapis bison
wicked sail
#

ive never seen a game dev priority be based on player votes

native oyster
#

i work for a software co that is a business function based on the salesforce platform, hell even salesforce do it

wicked sail
#

good do you work for a game company? again i have never seen a game dev priority be based on player votes ...what one person sees as a problem is not what others see as a problem sure there is a core issue , but hey yea lets use a voting system and my problems always be ont he bottom of the list of prioritys ...thats not how it works

native oyster
#

they create a list of known issues and users can click me too if they have the problem the more me too's the higher the priority to fix it

#

no i work for a recruitment software co

wicked sail
#

prioritys are worked based on expertise of the devs available , time it takes to fix, how much money can be allocated for the fix expecially if they have to hire outside help , team availability , normally they get a bunch of small easy fixes done and 1 or 2 major fixes per update

#

popularity votes suck period

native oyster
#

not really if a bug is considered minor by devs but an huge nuisence to users the devs do take notice and alloacate resources to fix it

#

usually the show stopper bugs take absolute priority but nuisence bugs with high user reports can make or break a sale if not addressed in time

#

its about balancing resources to ensure the main gripes are fixed first

wicked sail
#

show stopper bugs sure but leave it to the fans to vote on and you get garbage

#

was their problems that should of been fixed before nerfing the Kehra to the ground and making it useless yes for sure yes ...the devs really screwed this up ....officer abililitys should of been worked on instead of messing with a ship that didnt need to be messed with in the first place, officer abilities should of been fixed before making a common Kamari at 4th tier stronger than a rare bortas of tier 5

visual violet
#

A product owner should figure that out not users themselves

#

They think everything is high priority

wicked sail
#

the devs are showing their inability to do anything to make this game better all they are doing is making it worse and the mass amounts of refunds be seeked should show them that but they wont the whales are spending and will keep spending

native oyster
#

the show stopper bug in this update has to be the missions being not achievable anymore when they were previously, the npc changes have broken missions

visual violet
#

I do not see how that is the big show stopper at all

wicked sail
#

and the devs dont see that as a show stopper.........they see it as " Working as intended ....go get stronger and you can finish it , till then go do smaller missions"

native oyster
#

the kehra and faction nerfs are a nuisence bug but with high user complaints

wicked sail
#

i dont see it as a show stopper either i see it as i need to grind out more power to be able to beat it

fluid arrow
#

3 times already for the station upgrades not registering on daily missions or the events.

native oyster
#

people cannot do the daily missions anymore

visual violet
#

I think it is 2nd prio

wicked sail
#

if you cant do the daily missions then get stronger

native oyster
#

it should be relevaent to your level it is clearly not

visual violet
#

The ships power imbalance and trit costs for upgrading is 1st

native oyster
#

yesterday it worked fine

visual violet
#

Then the hostiles and missions imbalance is 2nd

wicked sail
#

your level isnt your ops level , people rush their ops with out working on their ships is not a dev problem

rough temple
#

@native oyster I just spent LATINUM to speed up research, got an error... LATINUM gone.. research unchanged

native oyster
#

ship nerf and missions not being acheiveable are directly linked

#

so should be treated as one issue

visual violet
#

Fixing officer stats not working should also be top priority

wicked sail
#

officer stats is my number one issue

#

then ship imbalance

#

then costs

#

then missions

visual violet
#

I am lvl 20 with a tier 4 kehra and I can not upgrade it any further because of this shit show of a refinery

wicked sail
#

refinery is up there with ship imbalance for me

visual violet
#

Ok

#

Then I am lost why you said:
your level isnt your ops level , people rush their ops with out working on their ships is not a dev problem

wicked sail
#

because most people that say they cant kill something their level for a mission its because they rushed their Ops and have lower level ships , for example im lv 20 and i can kill lv 24 faction ships just fine to finish my dailys

visual violet
#

I am stuck at lvl 20, for I can only research a few prime things. Where I need g4 rare resources like wtf?

#

And my ships cant upgrade for reasons the same

native oyster
#

oh god probably near the Sol System

visual violet
#

I can not progress with missions because my ships got nerfed and hostiles got boosted

#

I have a 109k ns and had a 63k kehra which is now 56k and a 52k jelly or 50k ish now

wicked sail
#

im lv 20 i use a 40k ship and just finished my dailys kill lv 22 to 24 faction hostiles using the attack triangle to attack weaker ships against mine and surveys

#

and i use a crew that helps

visual violet
#

I was talking about missions not the dailies soeey

#

Sorry

native oyster
#

@wicked sail i have the same issue with mission, im lvl 22 and i never upgrade ops until everything is maxed

visual violet
#

I have missions where I have to kill 137k and a 157k power ship

#

They have grown power to 217k

wicked sail
#

yea i max everything before moving up , max buildings, max ships as much as possible max research

visual violet
#

And I have no clue what level they are

#

I do the same, expect for maxing out ships

wicked sail
#

yea but this is the Devs reply to that cause i just got that reply from them " Working as intended skip the mission and go to the next missions in your log until you are strong enough "

visual violet
#

Thats something different

native oyster
#

upgrading ops before you max all research and buildings make you the perfect farm

visual violet
#

That does not really line up with ops atm

#

Then you are not playing your cards right @native oyster

wicked sail
#

if you dont have missions you can do go back to lower areas and pick some up ....that is almost word for word how they reply to that

visual violet
#

I have no clue where to travel to pick up lower missions

wicked sail
#

lower level systems lol

native oyster
#

all my lower level missions are done

visual violet
#

I just don’t know which

native oyster
#

ive mapped every single systam i can reach

visual violet
#

Been there searching for days

wicked sail
#

i mainly just farm faction rep

visual violet
#

None give me new missions

#

I have missions to go to places like Sol, I can’t yet reach

wicked sail
#

then you hit the mission black hole where they dont have content for you i havent hit that yet

visual violet
#

The imbalance is really a thing on its own

#

Anyhow

wicked sail
#

its not really imbalance its the rate of leveling thats screwing it all up

visual violet
#

They have let me down in responses again

#

I am going to have fun with the AR function

#

Good night and good game

wicked sail
#

the costs to level artifically slowing people down with 2 different system 1 mats uncommons and 2 time to build

native oyster
#

ok lets create a list of the top 10 bugs that should have devs looks at @native oyster @onyx bear @native oyster

#
  1. Reversing ship nerfs
#
  1. fixing npc so they are killable (especially mission npcs)
#
  1. fixing mining nodes
#
  1. Fixing refining (swap from chance based to fixed rate g2 85% common 15% uncommon, g3 80% common 15% uncommon 5% rare g4 75% Common 15% uncommon 10% rare)
#
  1. fixing warp bugs
#
  1. fixing officers
#
  1. fixing mining rates
#
  1. fixing rss requirements for ship upgrades
#
  1. fixing faction ships
  2. reducing refinery cooldown change to 4 hours
#

Lol every update just makes the game worse

#

Didn’t think that was even possible

dry obsidian
#

Hello Developers, may i ask if the drop shield bug is fixed? I want to mine during down time as well.

native oyster
#

@dry obsidian did you attack another miner when sending your ship to that roid

#

if you have a kill mail while under shield that you initated by warping directly to a roid cancels your shield

dry obsidian
#

Nope it didnt happen to me, but there was a lot of complaints regarding this issue

#

Some folks have their miners already in a node put shields then in the morning they gow zeroed

native oyster
#

if you warp directly to a roid under shield that appears empty when you start warp but another player beats you to that roid you lose your shield. never direct warp to a roid when under shield

#

my shiedls never drop prematurely unless i intiate an attack

dry obsidian
#

Geezzz, im telling you some folks have ways to drop your shield

#

Whatever your advising is a known way how to play it, but this is different

#

What i heard a weaker ship will attack your miner multiple times until your shield drops

native oyster
#

if you have peace shields up you cannot attack regardless of ship lvl

#

the attack button is greyed out

#

if ppl are hitting you then its an exploit

#

peace shields also prevent scanning

#

What? U cant destroy a piece shield?

#

no

#

you can kill station shields but not peace shields

dry obsidian
#

Yes ots an exploit

#

I dont know if developers even put a in this

native oyster
#

Seeing chat messages from people I have blocked.

#

a peace shield shows a timer on the bottom right corner

#

a station shield has no timer

#

while the timer is active your station should be invunerable

jade iron
#

@native oyster So I've been stuck on this screen everytime I've tried to load up for the past 7.5hrs. it eventually times out and says retry or help. Neither do anything useful. I've tried clearing the games cache, clearing game data, uninstalling the game. Restarting my phone. Reinstalling the game. Still get exactly the same screen. Worked once after maintenance when I was at home using wi-fi. I've been at work for 6.5hrs now and have 5.5hrs here remaining. All my ships were out when I last got on and my 8hr shield has just fallen. If my base is done over because of this I will probably just uninstall and walk away.

swift dust
#

@native oyster Not 100% true ... there is a bug where the base owner puts a shield up, and under the right conditions, an attacker can still see the base with no shield and get through... @native oyster this exploit still exists (seen today) and needs to be closed asap

velvet girder
native oyster
#

@swift dust that is an exploit so report it

swift dust
#

It has been reported in the past but still ignored

native oyster
#

@velvet girder yes at lvl1 you could attack mining ships sitting in a roid

swift dust
#

@velvet girder Warp to mine is how to do it

velvet girder
#

It bounces me off

native oyster
#

log off clear cache relog

#

we all getting it

#

What to do?

#

log off clear cache log in

#

I reinstalled and doesnt helped

#

How to clear cache on iphone šŸ˜…

plush ravine
#

I feel this game is a giant scam and I'm tired of it....regret the money i ever spent on it

plush ravine
#

Yep I doing it in thr morning

dull pelican
#

Hey I just completed the beneath the ice mission and he didn’t tell me how much the donation was and it stole over 3 1/2 million dilithium from me I want that put back into my account damn bastards !!!!

ornate pollen
#

Hey I just tried to get the 100 credit of 5 chests for standard recruits and nothing happened and the game crashed on me

dull pelican
#

And I got no reward for completing the damn mission either

#

And it was 4 million dilithium taken

fallow jetty
#

@native oyster Easiest way to fix it is to select that ship and send it to a mining node. If that still doesn't work it may have to be attacked by someone sadly... I've only had that happen once though, out of like 50 times. Other 49 times warping it to a node fixed it.

cunning field
#

Since the update from November I got -55k on Klingon and -35k on Romulans. Therefore I am attacked in their space. Since the update from yesterday mining with mineships is extremely slow. certain g3 mines are mainly available in Romulan or Klingon space where I am attacked. the costs for extensions have increased.
That means for me that the game has become unplayable. I can only spend more weeks collecting raw materials to maybe build an extension. If it stays that way, I will. I play more. That is exactly how many think of my alliance.

native oyster
#

The fact that someone spent $5K boggle my mind

#

Ok i have a question. Is this a bug or is it some type of cheat since its happen to mutiple member and only from what i known by one guild? Some how first battle report all station health is gone as shown.

#

What do you mean?

#

@native oyster

#

I've been hearing reports for a while now somehow they're able to attack or bases and have our health at 0 health

#

Ya if your base gets destroyed it takes time to heal back up

#

Or you can speed it up with trit

#

So once your base is destroyed others can repeatedly hit your base while it only has a few hp

#

47k evoy destroyed a 250k base defence

#

It was never destoryed

#

So the log you screenshotted was the first attack?

#

Correct and the only issue that this has always been one Guild

#

Also your base pwr says 82.8K in the screenshot

arctic cairn
#

@native oyster daily Power Creep task is not registering. Clearly you can see from the Prime Real Estate task I have upgraded 1 x building (base defence turret to level 21) but yet still zero on first task for Power Creep. This is a bug and I'm not happy as I won't be able to collect that daily reward or points to overall daily. What is being done about this please?

native oyster
#

@native oyster give me a sec I’m looking at the logs more closely

#

Thank you I've been reported this about at least a dozen times from this Guild and only this Guild

#

@native oyster I’m not sure but I tallied up the damage dealt and damage mitigated by the envoy and base respectively and each attack resulted in 0 dmg... if there are rounding errors in the game then they could have dealt 1-2 dmg each round... are you sure this is the initial attack and the base was at full health?

#

Rounding errors in the displayed damage**

#

Yes correct and it keeps happening over and over again this the attacks have been happening for probably I don't know weeks if not a month

#

I know it's been at least two weeks ago since the first report if not three or four

#

Usually this type of log is a base that was destroyed and are the result of the subsequent attacks to drain the resources

#

You think videotape would be a more easier way to show

#

Sometimes the game glitches and doesn’t show all the logs... I’ve had base hits where I see no history of any attacks but my base is destroyed and resources looted

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I forgot that this happens... so only remembered to mention it now

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It’s likely that you were hit and previously by a stronger ship and the logs aren’t appearing

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@native oyster not necessary

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Still it’s another bug that needs to be fixed and as well as increasing the log history since you could be hit dozens of times and overflow the 20 log slots

native oyster
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@native oyster

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You trying to cover it up. Or just dont know where your posting.

craggy heath
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Last night we just couldnt attack that Lv19 base! It was possible to select and see the content, but if attacked, ships just moved on top of the base!

royal magnet
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@wind tendons I could no again report bugs i found. Here are just few of them

  • dead mines everywhere (sometimes even up to 25-50%)
  • planets where all unshielded bases canĀ“t be attacked
  • sudden maintenance windows where everyone thereafter becomes easy target loosing everything because they were unable to shield in time
  • You warp out but seconds after someone still can attack you
  • Unable to select ships ā€œhiddingā€ at bases
  • Unable to fight against players as you constantly loose target when he hits something.
  • Unable to switch off this annoying background Musik and save it this way.
  • Attack notifications show up on phones AFTER the auto-shield dropped and you base is empty already
  • Popped Shields disappear in the nights and you get raided, whilst assuming you are safe
  • Some Officer Bonus take not effect and also not showing up at all in the battle reports
  • Ships are getting stuck in fights, endless warping, …
  • PvE Ships cannot be attacked
  • Dozens PvE Ships lump together into a heap
  • Ship Power does not seam to be calculated correctly
  • Rewards of missions are not all visible if more as 3 even if there would be endless space on screen to show them
  • Very high data traffic consumption (1GB within days!!) .....

Not sure how you feel when you get up every morning and back to work, but since I am within IT too. I would work 24/7 as i would feel really bad seeing the current state. This game is about to die if you cannot get it back on track since endless people are leaving and dead bases are stacking up everywhere.

And to your business decision maker: Seriously? Making money is ok, but don’t forget you need a happy crowd to keep the game interesting for the far smaller crowd of paying players. Right now you just try too hard everywhere to squeeze out money and not even the closest chance to non-paying people to get also there (btw. i am the paying player!)

wicked sail
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@native oyster yea for some reason survey ships have been doing damage straight to the base and by passing all defenses its been happening on our server too

native oyster
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@native oyster @wicked sail if you look at the logs and tally up the damage dealt/mitigated it adds up to 0... most like due to rounding display errors... so it was prob doing 1-2 dmg per round... its prob because the logs glitch and don’t show all attacks on the base

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Hello. @native oyster

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So that ā€œfirstā€ attack was most likely subsequent attacks after the base was destroyed

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I'm one of the players that was involved in that attack.

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I can assure you, there were no bugs or exploits being utilized as far as I am aware.

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@native oyster was my prediction about missing battle logs correct?

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You attacked with something else first right?

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Yes, I think so.

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I was the first one to hit the station.

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Cracked it open with one ship.

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What ship did you use?

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The Northstar, I believe.

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Ya figures... it’s def a missing battle log glitch which is still bad and needs to be fixed

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Yeah, same thing has happened to me when a player tried to hit my station once. I wanted to go through the Battle logs to see how my station and ships performed, but they were incomplete.

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I'm just glad that I saw this when I did. I would hate for anybody to think that me or the people in my fleet were using bugs or exploits to gain an unfair advantage over other players. People really shouldn't jump to conclusions like that.

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Same however I didn’t receive any logs about getting hit... just that my station was destroyed and my resources looted

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Especially consider who much of a shit show this game is

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Just makes you wonder sometimes if the players who think stuff like that actually believe it, or if it's just sour grapes?

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Or it’s just the shit game... how tf are they supposed to know when the game is so glitchy you can’t even rely on any in game mechanic

crimson plover
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Hello, I come to you because to evolve my north I am asked for the rare Crystal Refinne 3 stars and I already have 16, why I can not use them?

native oyster
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Lmao

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@crimson plover is that French?

crimson plover
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Yes i'm french

native oyster
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@crimson plover ya but if I’m reading that right this is hilarious

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@crimson plover i can’t help you but you should prob contact support directly about that

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It might get lost in the discord

crimson plover
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Okey It works thanks anyway:)

quick idol
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@native oyster @onyx bear @native oyster
POST UPDATE BATTLE LOGS

Guys, there is a gamebreaking issue with killing hostiles, which surely must be a bug you can fix right?

Since the update, my ship, with same power, same crew takes DOUBLE the amount of time to kill the same hostile. 2 logs below.

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Please keep crap out of this channel @sly current . If we want the devs to do something, we need to keep junk to a minimum, thx

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Yep, you sure can. if your momma ever sobers up, shell be real proud of you im sure @sly current . Folks, this is why you shouldn’t share beds with your cousin.

atomic kayak
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Just finished upgrading a building and it didn't count the point for the 2 events that we're having at the moment.

crimson plover
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@remote kettle Precisely I own 16 rare crystal...

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And even when I look at the pack there is only current and rare enough, but not rare crystal only...

halcyon hazel
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When wil the clientfix come online

atomic kayak
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Never

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And now in lost my prizes, thanks skopely.

proud barn
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Has anyone noticed a reduction in warp range of any of their ships after the update?

last acorn
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No

lilac trellis
frozen locust
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@proud barn Yes

autumn socket
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@lilac trellis they have adjusted t3 ships so might be the new power level is since the update

proud barn
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@frozen locust @native oyster
Two of my G2 ships dropped from warp 20 to warp 13.

frozen locust
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Ouch!, I noticed my North Star could no longer make it to Niawillen

ancient kelp
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@crimson plover I believe the answer to your crystal problem is this. In English there are 3 types of crystal- common, uncommon, and rare. When translated into French I believe they will be courant, rare, and trĆØs rare. It is the trĆØs rare variety you need but do not have for that upgrade.

visual violet
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Are you still having login issues @muted yacht ?

lilac trellis
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@autumn socket trust me, its not 500k power. I tested it on hostiles and was quickly destroyed. Its just misleading as its a T1 with 1 hull upgrade.

lilac yoke
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This might be cleaned up by the impending client update but... I have had 2 episodes of a mining ship being stuck in "warping" while mining and unable to recall or do anything. I end up being over-the-limit and someone whacks me, but there is nothing I can do when it is stuck. Full close and reopening the app did not help.

halcyon hazel
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Just got anser ftom suport. There is no problem reported aboud hostiles.

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WTF?

autumn socket
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@lilac trellis that part may be a big from the update @halcyon hazel they have made some hostiles harder to hit

warm dome
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I’m level 15. Thw hostile captain from combat training missions spawned in an adjacent system that is warp range 40. How can I get that fixed?

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G

regal olive
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@native oyster did you guys "balance" the North Star yesterday too? I went from 49k power at maxed out tier 2 to 45k power at tier 3... Started the tier up before the update, finished after the update -- didn't change crew or anything while it was tiering up

vestal dome
silent flax
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upgrading defense platform does not count towards building event. Now, that makes PERFECT sense, as it is one of the most power increasing upgrades. Scopely, Scopely.....

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@vestal dome this is a bug which, as opposed to many others, doesn't really matter. Kill one, ignore the other.

frail kernel
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Second time that I’m trying to recruit. First time it lost my 20 points!!! 😦 Second they stayed luckily!

heady jewel
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@frail kernel i lost 800 ultra tokens with same error ... support didnt help ... just unnecessarily analphabetic bla bla

hollow wadi
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thats just a client error

severe jetty
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when I open officer chests it will show an officer getting a shard moer than once without actually adding it.. ie ihad ruker on 24 shards opened 3 chests and got another 4 shards. however on finishing she still only had 24.. this happens with an officer in almost every chest..i should have so many more officers upgraded now.

hollow wadi
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server handled it anyway and you got your shards

frail kernel
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What I have seen the reply’s those are much blaablaa and not giving money back or nothing. :/

errant hollow
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Mining in nodes in a lot of systems were converted to planets and you are unable to attack these ships

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I know that most players in my alliance haven’t been getting the chests on time. It will say 2 hours and 6 hours later it says 4 hours. WTH?

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There is also a base glitch. It will show 140k strength with no ships home. I hit several of these yesterday with 105k North Star, i hit the various base 4 times and they never went down in strength. So i had to repair my ships unnecessarily

autumn gale
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I’m getting tire of the game freezing logging off and then restarting and come back to have my ship destroyed by an npc

native oyster
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@native oyster are there ANY plans to fix broken resource nodes? I see the same and more broken nodes since I started playing the game. I've sent screenshots to support and no fixes yet.

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@TheOneTheOnly you are probably right. I do get responses but the responses mostly dance around the issues and frankly, nothing I've reported has been addressed properly

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I thought the game had only been available since late December

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no kidding

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over all opinion?

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ha ha Ferengi

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there are many things that could seriously improve game play

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hmm, not aware of that

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but yes my upgrades are rapidly grinding down to an excruciatingly slow process. I'm having to wait days to initiate upgrades because of not enough resources and cannot keep up with the requirements of so many different ones. You mine one thing but lose time in upgrades due to not mining another

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I've already spent more than I intended to so I'm only now grinding it out the non $ way

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you make a great point.....maybe someone will see and change it

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I'm lvl 26 so not powerful enough to even think about a 30

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yes......but time. I cannot sit in front of a computer or phone 24/7

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šŸ‘

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hitting hostiles takes a good bit of time though

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agreed

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thanks for the feedback

lunar bolt
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Did they fix the glitched bases you can't attack? Where you fly at it and then just sit there

native oyster
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I really like the game but it gets freakin frustrating at times

lunar bolt
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Ya..I found a fat little 15 with millions I can't touch

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Maybe..but the base has been missing ships for weeks..if he's a hacker he got banned

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I'd think they'd delete the base..but this is scopely

native oyster
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Great... an update on the app and rewards button doesn't work anymore

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Try testing basic functionality before releasing updates

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It's not that hard

lofty vector
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Bug Report: the rewards preview that you can tap when targeting a base is broken. Have to use scan then look at the rewards

zealous grove
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@lofty vector I heard they're trying to make that permanent, which, if so, is beyond stupid.

patent birch
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when are we going to be able to refine a ultra rare crystal? i have been needing the 1 thing to finish up my NorthStar why can't i refine some if i can

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t can't find this ultra rare crystal then getting the NorthStar was useless please thank you

ancient dome
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@native oyster @onyx bear When you click on a base and hit rewards on the 1st screen, nothing happens. You have to hit the scan button and then rewards at the bottom to see RSS. Before u couldn't hit rewards from the 1st screen and see what RSS the base had.

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Could not couldn't

broken ginkgo
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Same as what @ancient dome said here. I hear of 15 more in my alliance saying the same thing'

native oyster
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Same here with the rewards box bug when scanning stations. Using Android here

strong schooner
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Me too. Just came here to mention it. iPad

ancient dome
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Android for me

warm nymph
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New client on iPad locks up after booting up every time.

strong schooner
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Did anyone report it? I came here first.

eternal garnet
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Is the resource exchange really supposed to only exchange par steel for exact same amount of par steel and have a 9day cooldown?

cosmic void
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@eternal garnet nah yours is bugged should be a 10 day cooldown šŸ˜‚

ancient dome
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Resource exchange? LoL what's that

native oyster
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@onyx bear hey jb, is the below ss a bug or an update issue. The strength of the vahklas has dropped by 40k or there about from before the iOS update

leaden drum
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No level requirements for faction ships before. I was 3 days from acquiring enough exp to get a faction miner. Now I am 2-3 months away as Level 30 is impossible without spending a small fortune. Those fortunate enough to get their ships before update now have a serious advantage. @onyx bear @native oyster

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Time and effort put into grinding out exp from hostiles just to be nullified. Fantastic.

arctic cairn
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@native oyster @onyx bear hello, there is a mission called "excess" that some members of my alliance are reporting they are asked to kill hostiles in klingon space higher than level 21. However despite killing both hostiles and faction ships in klingon space at level 21 or above no progress registers for this. Please confirm this is a bug.

jagged minnow
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@native oyster @onyx bear The zoom level on systems and galaxy screen resets when you switched to another screen like chat or chests

final peak
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The rewards button when looking at bases doesn’t work after the iOS update. Have to do a full scan—which can’t be done on shielded bases—in order to see base resources. Super annoying.

woven canyon
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@final peak agreed on Android, they broke it

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@acoustic topaz multiple lawsuits are already being filed against scopley for a breach of contract

rancid finch
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Anyone else got the same pb?

woven canyon
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Yes, it's a bug @rancid finch

rancid finch
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@native oyster @onyx bear can you guys pass this on to fix asap please. Thanks :+1:

daring cloud
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The fox that needs to be sorted is this glitch of ghost ships i cant do my daily or complete certain tasks because all the lvl ships i need to kill lvl 14 and 15s are stuck and ghost ships cannot target them, its ruining the game.
@native oyster

stray schooner
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rewards dont work for me either

silent flax
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@native oyster I have a question about customer support. Are they also bugged? Talking about defense platforms upgrades NOT counting towards station event: A friend got answer on his ticket: "it does not count because it is outside station"

narrow scarab
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Android client... reward button when looking at a base is broken (works only in scan screen)

molten sand
narrow scarab
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@native oyster - MAJOR BUG - Quality Assurance (QA) is broken. Not sure it ever worked though. Please address in next patch.

valid charm
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iOS client, music keeps turning on each time game is reloaded.

final peak
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@valid charm Yeah, that is almost as annoying as overpaying for a FA qb...

rancid finch
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I cant do my daily anymore cause my ship is stuck in warp until the trained fighter comes. Cant click on a mine to reset warp timer anymore either.

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Really stupid bug

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Been 3h repair so far every time I get rekt

valid charm
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@final peak lol

void nebula
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My double tap to hid under the mine no longer works,rewards button,timer is out of sync,great update...

native oyster
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They only update the game and didn't fix the issue so fix it

valid charm
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Patience, youngling 😃

native oyster
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There is few players quit the game

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I know I've been patience too long so hopefully soon enough it fixed

final peak
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@void nebula pretty sure hiding under a mine is a bug...

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@valid charm Sorry. Couldn’t resist. Hah.

valid charm
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@final peak all good, man 😃 Actually a good one 😃

native oyster
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Lol šŸ˜‚

stiff crane
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Clicking on rewards from bases is broken. Scanning only seems to work.

left light
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Same for me

drifting kite
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Scanning of Edwards isn't possible after App update, for Stations

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Scanning on Rewards

sand fulcrum
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hi, my ship stay in battle mode and i can't do nothing with him (can't repair, nothing) already clear the cache stop the apps, restart phone etc...

rough temple
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@sand fulcrum how much parsteel u got ?.(asking for a friend)

sand fulcrum
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@rough temple not so much 😃

rough temple
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Our server is so quiet :-(

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Can't work out if people left or if it's the update

void nebula
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They left because of the update..

rough temple
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@void nebula same on yours ?

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Many people can't do their dailies

void nebula
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Ya the update for the Canadian server was not that good for us..

rough temple
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@void nebula aren't you supposed to be a super tolerant nation?

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Bet the French are rioting

void nebula
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We used to be able to double tap to hid under a mine now not,the rewards button doesn’t work our dailies are impossible to complete and our missions have made the hostile sway too strong to even consider attacking

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And scoplely are Canadian! Tolerant to a point till you screw with our pleasure during winter.lol

foggy frost
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Please fix Kvort ship special when you update faction ships

spiral vine
proud ravine
strong schooner
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Congrats!

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I mean, sorry

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No, I had it right the first time