#👾-bug-reporting
1 messages · Page 307 of 1
ik
not in rare G3 - they are non existent. ONE pack has 75 rare G3 ore and that is a small research one, you would think ship packs would give players at whatever level they are at, some of what they need - but nope. At least it has saved me money, as I would have bought some packs just to upgrade my ships.
It would cost 200$ USD to access REFINERY upgrade... I can't see what the reqs are but I'm guessing not worth it
probably
nope, scaled by what you buy, then it goes on an upward slant
funny that
good encouragement though to stop buying ofc
lol
I have all packs available from the $7.99 to the $159.99 ones and nothing that can help me upgrade my ships
Me too
It would cost 200-400USD PER upgrade/research/building
I haven't even mined one uncommon Crystal
And I need like 4000+
the in game economy is all out of proportion
on another note you should all work on your faction rep
I can't work on the rep as I don't have a strong enough ship to do any of the missions that I can reach and the others I can no longer warp to. Without the ability to get a stronger ship I am dead in the water without any ability to progress on anything.
are you refining 4 times a day?
I can only refine every 10 hrs
Why am I stuck in a 34 minute warp?
same here, but I have 2 of each G3 to refine, so twice every 10hrs, but only using 1750 raw each one - how do you refine 12k?
Ok will try that
It does 2 batches every 12 pretty sure it said cost is 12k
Will take screenshot of cost next time
But here are my results today refining
I don't have the option for anything other than 1 batch at a time, only the G2 shows multiple batch refining options
I have lvl 25 refinery and ops 26
okay, mine are both 25, that maybe why
This really makes me want to find a diff game to play
It's frustrating me into quitting
Can't even do quests like officer or base to obtain crystal because I'm so far along. Cannot advance base without Crystal so how could I possibly gain the 1 3* uncommon crystal from events without 1000x as much ? LOL
I have been unable to do most if not all events since November 3rd - I used to do them every day before that.
It seems yo7 have to kill ships your level +2 for one event. That’s hard for me, probably worse for high level.
How should that work?
Batch g3 is refine 26 i believe.. never get rare crystal drops, sometimes ore or gas... uncommons refinery 24 drop like hotcakes lately
Drtjab work on getting refinery to 26, thats when the g3 batches start im told.. madly trying get to 26 myself
Still cant shut off the music on iOS
Some mining nodes report resources available yet can't be landed on
Some mining nodes do not show a dialog but show a spinner forever
The music one very well might make me quit the game. Fix this shit already.
I’ve been getting this popping up ever few mins since this morning:
If at least the dilithium was stacking i’d stfu but it’s not
In iOS you can at least turn off the ringer which will mute the music and effects, which is what I had to do lol
I've had Five ships destroyed IN STATION with no battle report and I'm level 14. WTF?
@slow owl some of the people I interact with regularly have noticed this tends to happen when they initiate a recall and close the game prior to their ship docking.
@rose laurel I specifically watched my ships go into the station before logging out everytime today. ;) so....
Was a thought...
were the ships damaged at all?
sometimes when you log back in and they just had a scratch itll say destroyed
That might be it...I had one repairing and the other one would've been slightly damaged.
I am getting this screen popping up every five minutes or so today.
Show off🤣....but no seriously I'm getting it too. It's a known bug and will go away once new event comes up in that time slot....annoying but not game breaking
lol just had a "what system am I looking at" desync where I was originally looking at system A, then switched to system B and told my miner there to move to another location, but the game thought I was still looking at system A and the miner warped out to go to that location in the other system
@native oyster Two fortunates, sent to two parsteel nodes at the same time. Collection rate is drastically different, and even time left to mine the entire node is, yet the actual amount collected is 99% identical?
Maybe it's the crew ... as I can see so far you have cadet Kirk on one of the fortunes and a mining Captain on the other one ....
Yes, and look at the actual amounts mined. @native oyster
One should be less than double the amount mined
its quite known crew abilities mostly dont work, so expecting it to right now is your fault 😆
Some do work, some don't. I've yet to see many people actually pinpoint the ones that are bugged, so I am doing just that
well there have been quite a few doing that if you follow this discord
but still good work 👌
@rigid trench ah sry now I got your point ...
I thought you wanna pinpoint the difference in mining per hour ... what would be the crew difference for mining crew to normal crew ...
But the other part of your post ... yes of course if one mines 3k per hour and the other ship does 6k per hour than it should differ what you mined in total ...
It shows different rates, but the same amount is actually mined @native oyster 😃
That's what I said ... so congratulations you may found a Bug in here and deserve yourself the possibility to write an in-game ticket 👍😀
I've written some 😃
So how is it that some players can attack players of a much smaller scale but others can’t. I realize this is a PVP and not that I believe in farming significantly smaller players. If I am going to attack someone it’ll be someone who has a fighting chance, but I’ve experience players 25x bigger than me farming me. Related to this is a game mechanics flaw though with the peace shields. Rightfully I can’t attack other players when the peace shield is active, but my ships are attacked, I should be at least able to retaliate.
its based on level, not on power level. peace shields protect the station and docked ships. ships in the wild can still be exploded
this is important because otherwise you could grief mining nodes with no retaliation
@native oystermight be annoying but for a bit there I thought I was taking in uncommon gas (no not that kind) so I could update my ship. Ah well....
@stark ore no repeat rewards sadly just the damn screen lol
@dark pollen @native oyster @onyx bear any update regarding the Missing rewards for the Race to Level 23 missions that were never received?? I still haven’t heard. Don’t worry I’m understand things are gonna be slow around Christmas Time, but would really appreciate an update, we are not going to give up till we get what we worked for.
@rigid trench hey, both crew and ship could massively impact this. But yes, looks like a bug with Captain Abilities not kicking in.
@charred thunder Hey, I assume you haven't heard from customer support yet? I don't have WiFi here to check more details ATM - but chase me up later in the week if I haven't got back to you with more details!
@native oyster have you read a single post regarding support? Whether or not they feel like helping a player seems to be a totally arbitrary decision on their part...i still have alliance members who support refuses to reinstate their missing uhura despite screenshots. Your support staff have effectively called them liars in the face of overwhelming evidence to the contrary. Sack the lot of em and hire some new with an actual moral compass...
@charred thunder @native oyster @native oyster @onyx bear :
I still have no news for me about rewards that have not been distributed. Still nothing and always blocked because of that ... I feel we will again exceed more than a week to have a simple chest. I hope we will be entitled to all our reward and not just a part as is the case for now for dnd.
@native oyster reading it all! Customer Support is working hard to address and resolve all cases. That doesn't mean they aren't working hard to improve too, however, and all feedback is passed on to them.
@native oyster is there any explanation why they make the job in such difficult circumstances so impossible for themselves?
@native oyster , does that include complaints about Master Packs not delivering Uncommon Gases and UnCommon Crystals?
@rocky heron youve got me paranoid now.... bought a few packs yesterday, wondering if I got all my uncommon 😣
@quick idol sorry, ‘bout that but now I double check all my levels pre and post.
@rigid trench it looks like both your fortunates are at different tiers, towering up changes mining % rate which makes a huge difference in speed
@native oyster I had the Operation 23 problem as well an never got anything from customer service, they told me to wait and never address the issue again
It looks like it, but they are indeed the same tier and both have maxed mining upgrades
Same with why Fed and Romulan cannot Buy their surveyor ship blueprints yet Romulan can
Ok Tea, maybe a visual bug then
I had two fortunates, showing different rates, that mined the same amount. It's a problem with the officers and I was purposely test it haha
Ah
@rigid trench mining bonus for ship doesnt work properly
Regardless of the officers
@native oyster
I pulled 3 normal officer crates, and to my amazement, got 3 Kirk shards. Except I was at 17 shards and am still at, 17 shards lol.
@native oyster @onyx bear Another Scopely event bugged... Many players on the Founding server were on when this occurred however only a very few ever saw it and received the bonus. Can you please talk to devs/customer service and have this corrected please...
And yes, we're all raising customer support tickets
Yep, missed out too, do I raise an in game ticket or via email?
@swift dust
Yep. I too am a founding player who missed out. Am now a foundering player or maybe a floundering player.
@astral gale
Do whichever will cause you the less angst when you are totally ignored.
@onyx bear I have to ask again ... Have you found Hadley mission bug fix yet?
Can the recruit boxes be fixed please? Sulu has no further promotional component but the recruit box STILL gives his shards as an option and then replaces it with 1000xp. If an officer can not be promoted further, he/she should not be part of the random selection, OR a different officer should be supplied, not the XP. @native oyster @onyx bear
@astral gale
It's "working as designed" LOL.
Yes i am sure that will be my support response
@oak wave known issue. Not great but is on the fix list for Jan
@quick idol thanks!
@rocky heron If you believe you have not received items, then yes, please reach out to Customer Support in-game.
@native oyster and have them call me a liar again?
Your support staff have zero respect for us.
@native oyster maybe we are just speaking the wrong language to them...here's a screen of my current ticket, does it make sense to you?
@swift dust regarding the holiday chests - I am looking into that one for you. Hope to have an answer soon.
@native oyster the automated ticket is a standard response so you know your message is received until one of our CS staff can answer you directly. As above, we are currently looking into the Holiday Chests.
@rigid trench If you feel you haven't received some shards, please let Customer Support know.
I'm aware of the automated response...was asking if my portion of the ticket made sense to you as support seem to wilfully misunderstand me every time
@native oyster Ah, misunderstood you there. No, that should make sense.
@native oyster I did mate, I sent a ticket in and was told literally, 1+1=2, not 3. I'm not being sarcastic for one bit. Started with 17, got 3, ended with 17, and I was told the answer to a preschool math problem.
^^^^^this...this is what I've been trying to tell you @native oyster support are alternately disinterested, patronizing or straight up insulting our intelligence/integrity
@native oyster what kind of ppl do u think works in firsline support?
superhuman game developers with the power to do anything?
Basic communication skills and human empathy would be a goddamm start...
I had my share of misunderstanding support too
Well got a response today about the missing Race to level 23.
Well you read and see.
@dark pollen @native oyster @onyx bear @native oyster so I replied again with this....
@charred thunder
In most cases in life, "what you see is what you get" Not with Scopely. With Scopely...
- Sometimes you see it but never get it.
- Sometimes you get it but never see it.
- Sometimes you don't see it and you don't get it... But others do.
Pardon me not reading history to see if this is a known issue, but there are two L9 ships, same player, that have clogged two mines in my home system. Been there a few days now. Problem is, they show 1000 remaining to be mined, and never counts down. Because they are sub-L10, I can't attack to bump, or reach out to chat because mining. Ideas?
Back to my thought that the daily system reset should recall all ships that have been idle/no activity for at least an hour. Time frame is up for debate.
That would be nice
The odd part is both holding at 1000 resources remaining...
It's not just a depleted mine.
Did ALL missions in Khitomer, Dranken and Vulcan but only got 3 chests in total!!!!!
How should I finish this without any further missions
Msg support, they Will finish it for u
@summer fulcrum :
I do not tell you that it's not bug, because there's a good chance it bug 😉 but you have to watch the event "cosmic carnage solo leaderboard" to be sure of your personal ranking and not "cosmic carnage solo event! "
@dark pollen also I was first to hit 200 points now I’m 7th place yes I’d assume it was a bug
That's it ... now we're sure of the bug 😃 We also have the same case in our alliance 😆 🤦
Sent a ticket in when the event first started hope they reply...zzz been waiting on my uhura to get fixed been broken since the update weeks ago
Because the first chart is normal: everyone must reach 200 points. This is the rank that must be different depending on the level. Which among us is already weak as a method of operation 😉
Well we will just need a dev to clarify
And fix my rank points and rank
And allow me to collect 500 points rather then. 200
Do not worry ... in two years it should be fixed 😉
I do not see a screenshot of what it says when you click on the target at the bottom left where it says collect trophies.
Are you a dev lhornic?
No, but I know what it says, so it will be an issue for you.
The issue is I’m capped at 200 points when the advertisement says I should be able to get 500 points based on being lvl 27.
One says trophies, the other says points. Not the same thing.
Then you don’t have an understanding to how the event works bud. Check again
Of course you will say that. That is fine. I will let you think what you want.
I think Joey is right: he must have 500 points. I'm Level 23 and I was limited to 100 points when I reached 200 points in the Personal Event. in my alliance: there is also someone who must have 250 points and was limited to 200 points.
The leaderboard is based on the 6 hour events it will be running every 6 hours most likely. The leaderboard is calculating the total trophies attained per event. Each point for the leaderboard is 1 trophy ( only attainable through carnage 6 hour event) I am capped at 200 trophies per event when the advertisement says it should be 500.
So yes I believe I have the correct grasp of mechanics for this event. We can leave it to a dev to tell me I’m wrong.
@charred thunder @native oyster @native oyster @onyx bear:
Otherwise, nothing to see: For me: Following the bug of the operation 23. Again, I copy you my message, and then the answer of Zyrele who is already at the origin of the bad distribution of prices to Dnd:
""""Google Translate, The original message in French is under the English
message
Hello,
I would like to know where you are for the bug of the event: Operation 23:
It has been more than a week since many players have been waiting
impatiently for the reward that had to be unlocked by participating in this
event.
Reminder: we talk about it very regularly on the Official Discord,
especially with Q2 from Scopely.
By comparing the answers that the support has sent to several of us, who
are victims of this bug, we notice a certain disorganization in the answers
as well as in the actions you are taking to solve this problem.
Some had their reward immediately, others received only part of their
reward, while the support tells them to have delivered everything. Most
have not received anything yet, with at best a formatted message from you
announcing that an "investigation" is ongoing. But we are talking about a
simple reward that can be delivered with a pack. Why so much time?
Reminder: I sent you several screenshots while the event was still in
progress! I built Operation 23 on time and I typed hostile level 23+ for
security always in time.
To clarify:
In my alliance, one member had no problem with that. He got at
once the three stages of the reward! The screenshot that I sent you in the
first message comes from him!
I was exactly in the same situation. He was level 22 at the beginning of
the event. He passed Operation 23 on time just like me. So it unlocked the
3 stages of a hit, as was the case for Event 20.
Players who are in the same situation as me should receive at least:
2,350 Million Parsteel, 125,000 Tritanium, 19500 Dilitihium, 15 Fractions
of Kirk Legendary, 35 Fragments of Javaid!
And again, if you understand a bit of our frustration you could give us
more than that by compensation 😉
Personally I invested something like 5000 Latinium to unlock this Event. I
had anticipated that with the Parsteel and tritanium I could continue my
progression and now for more than a week I am stuck in what I want to do in
game!
After all the disappointments already suffered with the server Founder,
thank you please consider my request as soon as possible!
A very big thank you for your attention. Please do not write me a formatted
answer. I would like real answers.
.
.
Support Response:
"""
Scopely Support
December 26, 2018, 20:35 +0100
Hello Commander,
We owe you big thanks for your patience and for your faith in us. As much as possible, we want to be transparent with you about the issue. Looking at the concern that you raised, it is still being checked by our team. It's just that some issues take longer to fix because one feature is connected to a lot more and we want to make sure that fixing one, will not create a bad effect on the other. I'm sure you'll understand seeing how awesome of a commander you are.
No worries, as soon as I have an update, we'll let you know.
In the meantime, if you have other questions or concerns, feel free to let me know. I'm only one email away.
Zyrele
Scopely Support Team"""
@native oyster: Can not you really talk to someone on the team? you seem to have managed to make things happen for Christmas packs?
@summer fulcrum is 100% correct @rose laurel is 0% correct
I’m lvl 25 and I should be getting 250 not 200
If you read the the short time event you get points and the rewards give you trophies. The trophies give you points in the longer event, but since you can only get 200 trophies from the rewards in the short run how do you think you should have more?
The next short run will get you more trophies from its rewards.
I should be at 250, Joey should be at 500
So again, ur standpoint on this matter is both flawed and wrong
#MicDrop
Really, then explain how you get more trophies for the overall event than the first smaller event gives.
I don’t
Again explain why I maxed out my event, got 200 trophies when it says I’m supposed to get 250
What did the actual rewards show for the trophy rewards?
That’s where the pudding is. Mine shows the 100 I should be getting in all 4 rewards.
@unkempt otter is totally messed up im lvl 28 so should be getting 500 and only got 200
Did anyone else’s Alliance membership list just become all {0}’s?
Yea for the Solo event he should be getting 250 trophies, so guessing you should have a higher rate or another tier level on top, which obviously you don’t have.
Or the prizes should be higher in each tier.
There is a difference between te point and trophies. The point is what you need to attain the trophies per Tier.
If you complete all the tiers you will get the total amount of trophies. So I’m 23, I should be getting a total of 100 trophies for the full event,
Anyone lvl 24-26 should be getting a total of 250 trophies as the rewards for completing all the tiers. Maybe it should have an extra points tier to get get that extra amount not sure.
@rose laurel @native oyster @unkempt otter
This is just for the SOLO event. Which then those trophies count towards the other events.
I’m in the hundred range as well.
Yes and I’m in the 250
And I’m only getting 200
Points are fine
Trophies are screwed
Do the levels add up?
So yea you need to total the rewards in all the tiers to get what you should be getting which for you should be 250. So definitely a bug if you aren’t, which frankly isn’t much of a surprise with their events
@native oyster @onyx bear a Fix for this??
There is a fix
Its called “we are looking into the problem and value your feedback”
Regarding this event, it’s fine thinking, that someone thought its ok to put level 20-23 and 24-27 to same bracket in solo event. There’s no way to win this as a level 20-23.
@native oyster there’s not. It’s made to make you want to rush and level faster
Yeah, I agree, a level 1 should be able to login and farm the exact same results as someone who has spent hundreds of hours and thousands of $$$ on the game. #greedyscopely #millenials4life
Gosh this is really gonna piss me off.... they are saying I have already received these items for the missing level 23 event.
@native oyster @dark pollen @native oyster @onyx bear
I wouldn’t be wasting my time on all@this if I had....
I’m afraid I kinda got a bit annoyed when I replied again after.
Like yea I don’t like swearing but this is getting beyond a joke now. @native oyster @onyx bear @native oyster @dark pollen
@steven @native oyster @native oyster @onyx bear :
Do not lose hope Steven! If I have to write every day until we finally get our prices ;-)
Me it is certain that I did not have the price otherwise I would have built the academy 23 in the stride since it was my goal. And here I am stuck because of that.
@native oyster:
: please, if you can talk to the team about it, that would be great 😉
@charred thunder @native oyster :
Here is what I wrote following the message of Zyrele that I copied you above:
"""I am not at all satisfied with the answer. I would like to have clear answers, especially about the fact that you bring different answers to the same problem.
I would like to chat with someone other than Zyrele. On the official discord we have already been able to conclude that this person is at the origin of the different answers. This person delivered a non-complete part of the Operation 23 pack to a player. By certifying that it was all he was entitled to. Which was completely wrong.
Please do not copy / paste a ready answer. It is very frustrating !"""
Yea I apologised for swearing and said this is getting beyond a joke
They are busy testing our nerves 😃
I should just keep on sending a message until they reply, like message bomb them 😂
😃
@quick idol If you put point brackets, you should also put payout brackets. Not related to level 1 vs. level 27, but 23 to 24. With the same effort and bigger loss I will gain less points than a guy who paid $100 more than I did.
And if my total amount is $1k and his $1,1k it’s nonsense to try to twist the fact.
Yeah, agree for those who spend its not clear cut. And is amplified as you go up, 23-24 prob the perfect example. But then, if you chose to hold at 23 and max and he moved to 24, neither of you knew this event was coming so it is what it is. On most servers a 27+ is going to win it and theyve spent thousands so its ok with me.
For sure
The point is, each bracket should be in own tiers so the game is fair
May the prizes be lower
My rewards for event keeps popping up ( an old one ) and I can’t turn off sound and it stay off every time I leave the app and come back the sound is back on
@eager marlin known issue, being worked on
The game is incorrectly calculating the amount of dilithium I need to repair my ship
and when I spend latinum to make up the deficit resources, I get a message that I don't have enough resources to repair
Restart, or use generator for a tiny scrap more then itll work
yes, I would like to report the following game breaking bugs : 1) Scopely : this bug operates by stealing your wallet.
@tender birch
It's because the idiot programmer coded GREATER THAN and did not code GREATER THAN OR EQUAL TO.
Vault of Latinum is not worth paying for
Ultra Station gives you way more, it's not even funny
Never get the vault of latinum. Ever. Never ever.
Jeez, i get 50 million parsteel with that pack, not 10.
it all depends on level I am told
Anyone having a problem with ingame chat it keeps mixing up Galaxy with my alliance chat for the last 12 hours
@native oyster yeah, but how much parsteel to upgrade one of your main buildings?
16M? 😬
A bit less, depends on thé type
@native oyster @onyx bear any timeframe on fixing borked crew bonuses? This is game breaking for f2p and minnows and has been an issue since beta. This more than anything else will drive away the most f2p players imo. And when the whales have nobody to farm they go to.
Private messages keep vanishing. Please fix this or give more of a history. They're only an hour old and gone!
May have been mentioned before- the app does not save the setting if you shut off game music. When you close and reopen the app, the music is enabled again.
I think it's a BUG.
I biy the 100% buildings speed and it do not work
Building speed are the same.
It has the mats needed to do the prime research for 100% building speed increase.
very few of the bonus work, ship or station or crew if you actually look at the source code some have even been disabled, why offer it and disable it 🤦
@native oyster @native oyster @charred thunder @onyx bear :
Continued problem "Event Operation 23": I feel that I will go crazy! Please, Q2 do something, talk to us about the team and move on to something else.
Here's the answer they're giving me now and I'll give you a copy of my answer later:
.
"""
Scopely Support
December 28, 2018, 17:05 +0100
Hi there,
We have checked your game logs and found that you did not qualify for the Race to Operations level 23 hence you didn't receive the rewards.
Thank you.
Michael
Scopely Support Team
"""""
.
.
And my answer:
How can you write this when I sent you all my screenshots and sent you the message BEFORE the end of the EVENT !!! Look at the date and time of the first message of this problem as well as the time of the screenshots that I sent you!
I have two members of my alliance who were exactly the same as me and who got their rewards. If you look at the Official Discord you will find that many people are in the same situation as me. I spoke with Q2 of your team before the end of the event too.
The condition to unlock the reward was to finish the operation 23 before the specified end! What I did while spending something like 5000 Latinium! 3:00 before the end!
It's really disrespectful to your players what you do! you did not look at the screenshots I sent you or read my message.
Can you please hand me a chest with the reward to which I am entitled or give me back the 5000 Latiniums spent.
It's crazy how you do not care about us when it's so easy to fill in this Event bug ...
Take a ride on Discord and you will see the variety of different answers you have made for this same problem!
Is it possible to discuss with someone who really takes into account what is asked?
I'm still waiting:
2,350 Million Parsteel, 125,000 Tritanium, 19500 Dilitihium, 15 Fractions
of Kirk Legendary, 35 Fragments of Javaid!
or my 5000 Latiniums
The "limited time ship event" is still bugged, it is only the p2w exp that give points, when i get exp from destroying ships it dont give point? I have send a message to support a month a go about the problem.
It does specifically say ship xp spent...i agree it's bs that pve/p xp doesn't count
hmm sadly then its also 100% p2w🤒
and you get 75k from the 100🤑 that will give you 2 times maxed out event😂
FYI I'm still getting holiday tokens as a reward for dailies.
Why have and event that you cant do?
Save em for next year, I'm sure this broken assed game will still be around then...r r right?
Why is there a lack of compensation when a genuine bug is reported and acknowledged?? In practically every other game i play, if a bug is found , either by player or dev then there is immediately compensation issued, granted it’s not always very much but it’s all ways done.
I couldn’t compete in any daily events/missions excetera for 4/5 weeks after the merger due ‘being stuck in 2 alliances glitch’, I lost out on millions of resources but when it was finally fixed, my query about any kind of compensation for sticking with the game even tho it was practically unplayable for me during that time wasn’t even considered?
@onyx bear curious if the event issue of lvl 27s not getting 500 trophies per event is being looked at or not. I brought it to the attention of scopely support. As per advertisement states that lvl 27s are in the bracket of 500 trophies...I have been receiving a maximum of 200 trophies...seems a bit weird this wouldn’t have been fixed almost instantaneously. Keep asking for an update but I get the “were looking into it”. Can we please get a confirmation that this going to change soon and that the players that have completed all the events are going to get the missing trophies?
I should have an equal opportunity to get first place.
There is a bug in the ingame store. I have been double charged for packs, purchased packs and not gotten the items listed in the pack, I have been charged for packs I didn’t ask for!!!!
I am livid
Lvl 21 player and not seeing the kill event that should have started 30 mins ago
I can see it but my score never goes up
Not seeing the event either. Just killed a few hostiles that would grant me event points and nothing
@summer fulcrum they probably won’t fix it until the next event too many people are playing with the existing numbers. You do have an equal opportunity to get first place. You’re just lumped in with the 24+ people
The Cosmic Solo event not showing up this round in my events list @native oyster @onyx bear
I don’t our server has 1 leaderboard for all
So I auto lose because we have a lvl 31 that’s getting 500 points
It can be for me about a couple hours ago
@summer fulcrum ohhh I just figured it CAPPED at 200. I didn't realize people that high actually got 500. It's already the 29th.. and the event ends on Jan 2.. chances are none of the devs are working between now and when it ends
@summer fulcrum its a terrible leaderboard anyway.. it can't handle a "tie"..
@summer fulcrum its not only the trophies its also the rest of the res that your missing out on after 8 "solo rounds"
Trophies -2,400
Para -8,800,000
Tri -640,000
Uncommon Gas 2 Star 0
Uncommon Crystal 2 Star 160
Common Gas 3 Star -40
Common Gas 3 Star -200
Common Crystal 3 Star 0
Uncommon Ore 3 Star -16
Common Ore 3 Star -40
that is what im short im now about to complete my 9th round so soon will be a larger gap in what im receiving vs getting @onyx bear @native oyster I've contacted support and have nothing back in 38 hours, ill have no other choice but to start opening other tickets as Michael seems to either be ignoring me or needs a wellness check. plus i should be 11th on the leader board atm not 39th so if this isnt fixed by the end of the event im missing out on them rewards also? whats the plan here lads?
@native oyster they are probably closed through Jan 2 which is why I doubt it’ll be fixed
@native oyster they are there ive gotten other issues like bugged mission sorted just this one is not
would be diff if he said we are on it but no coms is poor
@native oyster cust. service is but the devs are not
cust service can credit what im missing to make me whole simple fix
been done before
again ignoring ppl not the way to go
They won’t though. Not for an event like this
They lack the authority. Someone has to approve a fix for everyone. They won’t do it Person by person
It’ll take devs to fix the whole event mess
so event be over and everyone gets screwed and event is gone so no what to prove where you should have landed or if not keeping track what you should have gotten and, the service team would have the ability to credit the account its happened plenty of times in the last year of me playing
Probably. We will probably get a sorry notice with a chest of semi crap goods as an apology. But this is the biggest USA holiday. I knew from day 1 , of the event, that it wasn’t going to get fixed. Most of them are on vacation.
I’m lv 27. 3 of us on my server are tied at 2200 pts.. I should have a lot more for being 27
your getting 200 a round also? so you did 11 rounds yes?
Yes , I have not missed a round
so currently your missing out on
12... million para?
How do u figure that?
And 880k trit?
as the tiers are wrong
2 minutes ill find the screen shorts for ya
Oooo I get it
The solo rewards should be more. Not just the trophies
I didn’t think of that. Wow.
exactly yes
Ugh. I feel sick now
the g2 crystal you shouldnt be getting so you have +220 eveything else your missing out on
I REALLY could use that uncommon
i hear ya thats why i want NOW!! lol
Watch and they will say this:
We are sorry. The event is working as intended. We accidentally had an old copy of the event rewards at the startup of the game
I bet they scaled it down and forgot to change the logon screen lol
they also said something similar when they merged the two founding servers and stole 32mil res off me, took me a week or constant battling but got every last item back so they can pull something like that but wont win
I couldn’t handle the warp nerf u founders got. I’d have probably quit
It’s stupid. They nerfed the warp and didn’t adjust mission, stars or other things. So it mucked everything up. And Feds get screwed ., Feds have less stars that rapidly increase in warp distance vs other 2 with more stars and a slower warp curve.
yeah 92 down to 38 is a kick in the chops still hurts but have gotten some of it back, can understand it they need to have the higher systems available to grow the story hard to do that when we are all flying around the place up in the high numbered systems
@native oyster @native oyster @charred thunder @onyx bear :
Event Operation 23 BUG Suite
@native oyster i m also a lvl 27... Now i m even more upset... @native oyster <@&509690795536941056> @onyx bear please adress this and give us what we should have gotten!
@native oyster soz to make you more upset 👍
No worries...
Not your fault
Really could use thé trit
@native oyster @onyx bear Any update on the disappearance of Hadley? I've been patiently asking for weeks but no reponse has come. Are you avoiding for any specific reason?
It should not be a difficult question
Had a few days where I couldn't connect there. Wasn't ignoring these.
I'll look into the Race to Obs 23 event and Cosmic Carnage issues - though with it being the weekend I may need your patience.
@swift dust You have been - sorry, think I wasn't pushing hard enough on that for you. But not forgotten.
More issues,prizes have not been applied, milestone's, probably have happened before,but just now noticed it..
Probably repetition but I have three missions (one per faction) asking me to kill hostiles in a system but the hostiles don’t exist. How do I complete these missions? Example is Sona Pirates in Jeuaiei (mission Cleanup) and removing “hostiles” from Vulcan even though the only ships there are Federation vessels.
Try killing anything that level. Worked for me on a quest yesterday
2 ships
@native oyster @onyx bear I have recently built a vahlas and am disapoonted to find out it does less damage than a 20k less jelly with same crew. Please investigate.
Same crews
Damage reports
I have many reports, this is just a sample. Very annoyed the Vahklas does so poorly.
At least 20% less damage and up to 50% more received. Hmm
@native oyster there are so many other issues with this game, other gaming developers think you guys are full of it
Either you give us a firm answer on what exactly is being done to correct it (not the contact us feedback bs we get from the “Scopely” team) or I am going to the media and calling you guys out as con artists
And there is proof
Your own feedback team is contradicting itself in answers and we’ve caught numerous lies on the same questions from multiple individuals
This keeps poping up and I am not getting the reward. Collect seems fine but currency is not added and then it pops up again. Restarts not helping either
What's the accuracy of both ships? @quick idol
Jelly increases captain maneuver by 80% so that's why it's doing more dmg...
Thanks @frozen radish , but the captain manoeuvre is Cadet Uhruas reduce dmg.. how should that affect accuracy? Let me see what ship stays say
So at Tier 4 (warp only upgrade) im doing 20% less damage and taking 50% more damage with same crew.. and 20k more power... seem right?
@frozen radish all stats are higher on Vahklas expect office defence (which im assuming is the capt manoeuvre bonus
Wait.. your right.. its the officers attack bonus...
@frozen radish and that is from the captain manoeuvre?
@native oyster @onyx bear this Race to 23 situation has gone way out of hand, this needs sorting URGENTLY, because this is really fking us off, that something we worked hard for, using materials on to be told not we got the rewards, and we would not be complaining about this if we do receive it, why would we waste so much time on this. We have better things to do with our time so we want what has been promised us
@native oyster @dark pollen just checked for a response
@native oyster @onyx bear because we are just wanting the prize that we should be receiving, not for any more or any less. We stick around and are still playing the game, and for me I have still bought a pack, but we aren’t just asking to get something we didn’t earn.
@charred thunder they fixed one person on my server… But that person was lucky enough to screenshot things before they got the award and screenshot it after
Yea it’s a pain because why should we have to screen shot everything just in case, it’s totally fked up
Without absolute proof, I don’t see how they can fix people
Well apparently they can check the server, but still doesn’t make a difference they won’t show me proof
The only fair way would be to regrant the reward to everyone 23+
Yup true
Chances are , support is a 3rd party company. You probably have to get the developers involved to actually fix this
@native oyster @steven:
The craziest thing in this story is that I also did a screenshot before / after and I provided them. But despite that he says that I am not entitled to it when I give them proof that if! I think I explained it well in my last message. It's really about hitting your head against the wall!
@dark pollen have you tried sending the screenshots to Q2 on Discord?
@native oyster : they give him only part of the price
@charred thunder: They tell him that he has already received his award
Me: They say I'm not entitled to the prize.
Superb support coordination!
I gave Q2 who said he will touch them a word and the support I sent back twice. The best thing is that I sent all this before the end of the Event and more!
In particular my first message whose time is well before the end of the event. And the sreenshots also before the end of the event
My first message:
It's really crazy that for something so stupid, they do not give a safe to those who asked. it does not cost them anything and they would make happy rather than discontented players.
I just received a new answer at the moment of my previous message!
Not serious! I do not give up, here is my answer and I copied my last message!
@native oyster @charred thunder @native oyster @onyx bear
@native oyster:
I allowed myself to also send them a screenshot of the Discord discussion that adds a new stone to their different answers 😉
Yea exactly, like why not just make a pack, with the rewards and pass them out,
I wonder if they think that if they do that, word will get out and they have everyone claiming to have not got it, but they would be better to do it because we will not stop pestering them,
Judging by a similar issue in the other channel, dont see u getting your rewards either
I pestered them for two months trying to get rewards from a ranking event, till they moved from digi to scopely and now all "evidence" no longer exists.
Basically middle finger to me
So ss on your end wont matter most time
I don’t think support is Scopely. I think it’s a 3rd party that is utterly clueless how the game works.
@native oyster @onyx bear For the last 5 days I've had Tolerated Favor with Klingons and have had the additional 2 Daily Faction Quests as a result. Today, favor unchanged, No Faction Quests. Is this something others are experiencing? Two others in my Alliance have reported the same. Please advise. Thanks.
@bright lintel yeah sometimes you get faction dailys for factions that hate you, sometimes they all disappear occasionally requirements get reduced/increased...it's all kinds of borked is what I'm saying. Usually goes back to normal next daily cycle though...
👍🏽👍🏽
@frank vine you’ll see some of it in here.
So @native oyster @dark pollen @native oyster @onyx bear so after the Support last message saying I don’t get it because apparently I already received it which they could prove it to me, and I know I never received it,
I replied with
And then I get this reply, from a Andrew...
Looks like it’s back to their standard cut and paste reply
Please remove the part about needed shipyard 28 to build. Its available at 26.
The funny thing is… It doesn’t require any level of shipyard… It just requires research and development level 26
Yeah, figures. Maybe from an old build of the game or something
Has anyone else had a problem with opening multiple officer chests? The game seems to forget to store the contents of each pack before moving onto the next. I saw one officer tick up from 14 to 15 frags, then on the next pack it ticked from 14 to 15 again. The summary at the end of the opening said I’d only received one frag for that officer.
Yea it's either a display bug or an odd design choice, but you will notice each subsequent chest seems to have more items than the last. It doesn't, the extra items are just the duplicate items you are seeing. If you press open all instead it produces no issues
Keep getting this error when opening loot boxes (from ships) or hourly boxes.. restarted, no difference, anyone seen it before?
@lapis kindle thank you for the explanation, so there is no additional reward for saving up multiple chests then. I presumed the increase each chest was a bonus. Oh well!
Well i've read up the pages here for about half an hour and all i can say is wow, the game is foobar, support terrible, bugged to shit, i wonder why i stll bother haha
games broken on so many levels it aint even funny
@crystal plaza you have a small section of the player base here and the majority of them are vocal. People seldom join these to come say, “wow, great game, thanks support!” But the game is not without issues.
Honestly, the game is big. Lots of systems, lots of stuff to do, pvp, base raids. Id say its 95% great, 5% in need of serious attention (crew skills, refining rates, minor bugs)
Yea but you have to consider even-ing the game.out
I hope to see more/plenty developer feedback
Regular Comms and regular updates, howany have there been since launch?
I get it's clearly p2w but there gonna lose so much of the player base soon if things don't improve
Yeah, me too. Tbh, it is christmas and i wouldn’t want to be bugged when I’m off either. Im judging them on what they have delivered by the end of Jan / next update.
they shouldn't have released a game so close to the holidays and then go on vacation with minimal support
There will have been massive pressure to get it out for the holidays
Well, yep. But they don’t work for free. Do you? 😬
Early p2w players have it sorted rest of us got butt munched
it needs a lot of balancing and depth
Agreed @uncut hound
Defo
If the officer features worked that would help!
If they are any good, they will have the data. And make the necessary changes
F2p get bummed daily and can never gather resources
Honestly if I was f2p id play something else. Brutal but true for me
@quick idol are they working on the help request button...really tired of refreshing the game every 15 mins to be able to help my alliance members
@jagged fog i didnt see that in the list but agree. Its probably a general memory leak / client update that one
What do you mean by client update it? @quick idol
I just mean that unlike crew skills which is the mechanics of the actual game, the buttons disappearing for me is usually when i come out the app and go back in, so its probably client related. Needs coding, but likely a lot simpler. Idk, just guessing tho
Are the devs confusing velocity with time?
You don't "Increase Speed" of upgrading a ship, you "Decrease the Time"..
And a 100% decrease would mean instantaneous, while 125% is time travel technology.
Hi everyone
Hey
The correct calculation is this, btw:
Initial time / New time = Difference
Difference / Initial time * 100 = Decrease in percentage
Sorry that was wrong..
My understanding is that speed is synonymous with velocity which is determined by distance over time, but "increasing construction speed" is not about distance?
This is how I calculate it:
Initial time - New time = Time difference
Time difference / Initial time * 100 = Decrease in percentage
Initial time * Decrease in percentage = Time difference
So let's say it takes 24h to tier up my ship, and I have a 25% boost:
24 * 0.25 = 6 hours
24 - 6 = 18 hours
it would now take my ship 18 hours to tier up with a 25% boost.
Same scenario:
24 hours, but this time using their "increased speed" method I have a 100% boost.. what would my new time be and how do I calculate it?
so with no boosts it moves at 1 second per second
with 100% boost it would move at 2 seconds per second
so 12 hrs
@native oyster @charred thunder @native oyster @onyx bear :
Frankly guys, I'm going crazy!
Why would the Captain’s interceptor ability activate on a miner?
Bug I guess.
Maybe fortune uses kinetic and its proc’ing on that instead
@lapis kindle and what is the calculation for that? Let's say 24h with 24% boost, what is the time new time for that?
lets make it a 25% boost for easier math. this means every 4 seconds you get 1 more second done. so a 24hr research is 86400 seconds. divide that by 1.25 to account for the boost and you get 69120 seconds. which is 19.2 hours @stiff geyser
this works this way because the boosts arent reducing the time the research takes, they are literally speeding up time for the research
Cant get my miner out
submit an ingame ticket @craggy cliff it will be responded to faster and by people that can help
Oh I see, it doesn't "speed up time", it is "speeding up a countdown timer".
Thanks @lapis kindle
Yea that's a good way of thinking about it
@native oyster @onyx bear Any update on the disappearance of Hadley? I've been patiently asking for weeks but no response other than "looking into it" has come. Are you avoiding for any specific reason? It should not be a difficult question
<@&509691205798592532> there seems to be a few bots spamming galaxy chat with literally around 5-10messages a minute making it impossible to use it. Is there anyway you can get rid of them? Quite a few players have been reporting them
@onyx bear @native oyster When do Crew Skills getting finally fixed ? Its a long time, and should be priority #1
believe Q2 said this month
You mean January not December or ? Cause its still December 😛
😉 Thanks
Got a deneva mission to get energy manifolds but I can't get a fourth because there's no more missions to do
'scouring space'
@native oyster @onyx bear @native oyster @charred thunder :
For now, I continue the fight !!
Even I'm bored of listening to you and I've only been here a day
@stiff geyser No that’s not how it works in a bunch of games when it says 100%
100% cuts the time in 1/2
Uhura is broken. Ability claims 40% accuracy boost and she only does 20%. On a ship with 5k accuracy she only boosts to 6k. It should be 7k.
Some dev did a 1.2 multiplier vs a 1.4 @native oyster @onyx bear
@native oyster @onyx bear broken. Doesn’t raise dodge at all on interceptors
Do not use this officer when base raiding.if you die, it will jam the battle timer. His hull heal can fire AFTER combat. In npc or player ship combat, this “resurrects” your ship with 10-15% health. This is not supposed to happen. If you die to a base and this triggered, the server gets confused and jams the battle timer. I’ve confirmed this 10 times now. @native oyster @onyx bear
oof
@native oyster Regarding Uhura: all buffs I have seen so far stack additively, i.e., they percentage increase refers to the base value, not the current value. Is it possible that you already have accuracy bonuses from research, making the observed effect lower than 40%?
That’s what I thought too but the numbers don’t add up
Yeah, all buffs are almost always off base stats
Just lost all private chats!? What happend! And how do i get them back?
We lose them everytime we close the app
@native oyster if you try and start a pm with someone again (someone you already had a pm with), the pm history will come back. The bug has been around since I started playing in August.
@native oyster @onyx bear Any update on the disappearance of Hadley? I've been patiently asking for weeks but no response other than "looking into it" has come. Are you avoiding for any specific reason? It should not be a difficult question
@swift dust just curious. I see he has a nice buff on warp speed, but.. not the end of the world? Was he bugged or something?
They changed him a little from what he was on the S1 server ... he's imposable to get, a unicorn... but as he is now is handy for miners
@quick idol What he use to be was handy when teamed up with Cadet Scotty to extend warp range ... we really need him back in his original state with these nerfed warp ranges
Oh right, so new version only does time. Old did range aswell? That be sweet, but it sounds like that ship has sailed (pun intended) 👍
@native oyster @onyx bear This both pictures are the same Station: Why is there such a huge Power difference if it gets attacked?
Thats is a massive Bug if its real
@quick idol S1 warp ranges weren't as bad as they are now but after the merge (Nov 1) and before the upgrade (Dec 12), aka nerfed warp range, Hadley was not needed. But now post upgrade we are badly in need of the old Hadley again... @native oyster @onyx bear
I see, makes perfect sense, thanks for explanation
And fingers crossed for old hadley 👍
@native oyster what is the same?
Its the same Station
One time on overview, one time in Battlelog
So you are saying the station without ships show 260k and in a battle 107k?
How come my fortune have a much lesser warp range thant my envoy. The warp range change from 40 to 22 when going from envoy to fortune on the same system?
@native oyster exactly
@native oyster probably depends what route it is trying to take
@swift dust So, as you have noticed, since the update Officer Hadley is MIA. The team are aware of this, and will be bringing him back in a content update soon.
@native oyster I think @azure beacon may have it there with the route.
What’s the easiest way to get rid of those looping event victory notices?
It’s quite annoying to have them for days, popping up again and again
Hey @native oyster as you may have guessed, refining rates (req uncommon, rare) especially at 3* is a big deal for the community rn. Can we get some sort of comms from you guys about this, whether it is an issue, under review, or something else pls.? Will help stop the riots i think 👍
(I’ve cleared localization cache and rebooted phone)
@azure beacon @native oyster they are from the same home system to the same system, with the same route. Just diffrent ships. Ill see if I can recreate it and post it. But should warp ranged not be the same anyway? When both ships are targeting the same system and with same system lvl?
@native oyster my reasoning was based on that the fortunate can’t get far enough into Klingon space for the game to figure out that the “shorter” route is actually viable, and therefore just looks at what it thinks is the shortest path. The envoy however can get almost all of the way via Klingon space but stops just short. Therefore the game is saying, you’re close but not close enough, however the warp distance from where I got to you and where you are going needs.....
@native oyster there's no fix our end as far as I know. You just have to wait it out. Generally goes away once a new event replaces it's time slot.
Latinum are more or less worthless after lvl 23, please fix it
How do i official report a bug in game
@native oyster the envoy and the fortunate have very different warp ranges. The fortunate is 8 less than the Envoy iirc.
My alliance got 1st in event but some of us did not receive nothing
Every time I place high in a daily “limited time ship/officer/base event” the notification I won returns dozens of times for days. I do not get the rewards after the first time.
Been like this since I started playing. Getting kind of annoying and disincentives players from doing well in events. Please address
What is the [1] badge notification on Daily Goals telling me I should be looking for? Nothing is ready to collect or do anything.
This is from theee days ago I think
Like the 10th time I’ve been notified about it today
I get that bug as well @lilac yoke
Got another notification I won well waiting for that pic to load. Wow
So annoying
I have had your bug too appropriate_name. Not today, but the other day at least 15 times.
Everytime I have minimum health, I quit the game, when I log on back, my ship was destroyed. Please check
@void tulip i dont think anyone got anything, event was bugged
@native oyster Thanks for the update... I hope that they bring him back in his original state and not what he is currently changed to...
@native oyster @onyx bear another event did not pay out...
I've checked with our alliance and noone received the payout
Other alliances are experiencing the same
@native oyster I’ve got exactly the same. 99k in the battle report but 231k when I look. Something isn’t right and this cost me dearly! @native oyster @onyx bear thoughts?
Both are without ships.
Y seems like @native oyster @onyx bear kinda decided to just ignore it, like most of the stuff here.
I’m happy to give them some time to look at my message at least. Hopefully someone can advise. But something like this, if a bug, will make me a target forever in a day.
@native oyster I think the 231k in my example is all buildings but the 99k is just defence. That’s why there is a difference.
ie a lvl 21 dilithium generator makes no difference in defence.
We have a player in our ally with same stats. Sent a ticket. Surprise it correctly just typo. DOH
He also got his base killed that is.
I need to read be4 I post
@cosmic egret some of my team mates got some of the rewards but not all
@vague star But how else should i look onto my own defence? As Station Power, and Player Power is also a huge difference?
Like i have atm ~555k Player Power, in my thinking this Power represents all Buildings+ Defense, so then you Scan a station (mine) it says 265k Power, this you attavk then, and if you look after into the battle report it says a compleat diffrent (lower) Number. Thats just a masdive Bug hoing on here, as its not with all Stations the same! @native oyster @onyx bear
I have a problem where it wont allow me to collect sone rewards after different events. Any ideas how i can get this fixed plz. I have closed it and reopened the game with no difference
How cpme when I attack a base it doesn’t seem to empty the base, my envoy holds 121k, I have to keep@attacking the base and it only loads about a 1000 at a time.
@charred thunder You've then reached their protected RSS limit - once your Survey is no longer doing full loads of cargo, there is no more to take. Move on to another raid.
At level 17 they've already unlocked some vaults and are doing some Protected RSS research - you can't blast through that.
While I enjoy seeing the event win over and over again.... Can we work on this glitch please 😄
Hello, unable to upgrade some of my spaceships whereas they are only 10 or 15. Il don't have the Button to upgrade it neither any gui.
reload the app
Nothing changed
I have This bug for several days but it was only on my second fortunate so it wasn't too serious
@west wolf try to clear the localization cache and reboot your device, seems to work on many gui glitches
Ok i'm trying
Localization cache is in your settings tab in game (in case you didnt notice that already)
Thx, you answered my next question 👍
@native oyster wow, it seems to work. Thanks to you dnd
👍🏻
@native oyster don’t know. 🤪 (you seem to be similar stats to me. 550k/280k/99k)
Biggest bug in the game some stations over lvl 20 cannot be cracked regardless of ship strength and research.
@native oyster based on what?
If you can crack a hull to half health you can destroy said station. But currently even admitted by customer support and devs there is a broken mechanics in the game that makes it nearly impossible.
Then you are not using the right stats. And dont understand station combat mechanics
Lmfao
When the creators of the game agree that it is broken. Then why would I consider we are doing somthing wrong ;)
Bug I doesn’t get the number for dailies «mine 2* gas, ore or crystal». I know that I have mined at least 1832 from my battlereport.
As many before me (I'm sure) have noted, the repeating of past milestone achievements is getting a little much, I have to click away three of them every time I check the game, which I do somewhat frequently. Is there any timeframe on when this will me fixed? @native oyster @onyx bear
@native oyster @charred thunder @native oyster @onyx bear:
HelloOOoooOoo guys, Happy new year to you. This is the end of the Event Operation 23 episode for me. I just got hooked on the nose and it will be too much scorn for me. I stop the game and I wish you all the best for the future. This "idiotic" behavior of Scopely does not bode well for the future of this game.
Lol, as a fellow player in the game that CS person could understand that it costs flying fck to compensate what’s yours.
Im not sure if they think people are just blatantly stupid? @native oyster ? The fact is Scopely people have found it hard to count simple math, so why in earth do they resist paying customers and drive them away? ARPU is NOTHING in this game and you just got rid of a player who’s spent that ARPU value probably with 1000s as multiplier. What’s the point?
@dark pollen I suggest you contact CBS Interactive who owns the brand. Just tell them how Scopely treats Star Trek community yadayada and rip them off. They’ll be getting hundreds of letters soon.
That’s sad, and such a bad PR situation, like what’s better allowing us to get what we played for, or kicking us in the teeth.
@dark pollen be sad to see ya go from our server, how is the rest of the alliance going?? Would they be interested in discussing a merger with ours??
@native oyster @charred thunder :
I do not know yet what will become of the alliance. The priority at the base is the French players. I look to give the keys of the alliance to someone motivated, but I think that my departure may demotivate more than a person. I still have a week for the "transition". As DND says, Scopely is going to lose much more than just a "small" fair and honest pack. It was not just the alliance I was taking care of, but the francophone community that I was setting up. Many have already managed to get their purchases back. And I am tempted to spread the "easy" approach to follow the entire community ;-). I'll see if anyone wants to take over all that. Steven, I'll tell you what comes out of my next discussions.
@dark pollen yea totally understand, I was at a point like that the other night too, like what is all this hassle for, the annoyance of not getting what we play for, etc,trying to deal@with CS, but yea totally, hey if any of them want to jump over that’s fine, we are a NZ alliance so the time ones would be an issue, so understand if people don’t want to 😃
Just sent another reply to CS, to see what happens. @onyx bear @native oyster
@native oyster @onyx bear
@dark pollen How do you “not qualify” when you were below 23 before the event, and above 23 after the event? I don’t see why it’s so hard for them to understand that…
I would send back a reply to them and ask them what they mean by you didn’t qualify
Yes, frankly, we go beyond the "stupid" situation. The worst thing is that they keep repeating: "We checked thoroughly!" While it was enough for them to watch 5 seconds my screenshots and the date of my first message! If it's not contempt, incompetence, bad faith and dishonesty ... I do not know what it is ...
It's really the last element that decided me to stop the game. There is obviously not only that. At least I'm going to have fun on other things. There, it was clearly no longer fun 😉
@dark pollen I would send a direct message to the community managers , here on discord , with your screenshots and demand they take it directly to the developers and bypass those idiots at support
Support is a 3rd party company scopley hired and support is a joke
I gave @native oyster ... he knows the situation perfectly. He said at the time that he was going to talk to them about it, which I thanked him personally. I still have no feedback on that. But for me, it's too late. Their scorn, which I consider an insult, will be my last contact with Scopely. I want to say that I appreciate the work of Q2 here. That's fine, the only person at Scopely, who tries to do something good in my opinion.
Hey guys don’t know if it’s a bug or intended but i no longer receive daily goals for romulan faction after hitting neighbour 🤷🏼♂️
These 2 event rewards keep popping up over and over, resetting game, cache, dont work, everytime i kill a hostile or player, hit a loading screen, open system/galaxy. Please fix
Same event keeps popping up every three minutes, can ya turn it off
Same for me
I'm trying to destroy this ship
But another ship is attacking instead
What is going on?
@stiff geyser It would seem your favor with the Rom's is quite low (understandable) and you're getting attacked by NPC's. That's how it goes. Keep your eyes on the map when in Faction Space if you're Untrustworthy or lower. They'll track you and attack... albeit it slowly - so, you can easily squirm away.
I see, thanks for clearing that up
Can't get four manifolds in deneva as I've done all the missions prior to getting that one
Also get a message at start of every game about stealing something for a mission and that won't go away
RIght...
@hasty grove - it is a known bug the team are looking into it. Do let customer support know if the issue persists.
@crystal abyss - the team are working on this one.
@vague star - trying to find out about the difference between those numbers for you.
@swift dust - at the risk of repeating myself... can you contact Customer Support? I believe this is a known issue.
And finally, @quick idol on this issue of refining.
The current rates are working as intended and they improve as you level. However, the team will be regularly monitoring player progress. As Game Designer Keenser said in the QA, there will be a gradual balance to dial in the games economy (including mining and refining rates) as the game evolves and grows, however there will not be a massive overnight change.
@native oyster what about the Level 23 event issue, that we are still being told either we aren’t entitled or still being looked into, like how long does it really take to just make a pack of the resources we should’ve gotten
Sorry, yes @charred thunder you are not the only person reporting this is still a concern for many. I don't know individuals' situations but Ill hit you up in DMs now.
@native oyster many thanks. Kinda what I expected but honestly knee jerks seldom work. Keep crunching that data 👍
@native oyster i don't seem to bz getting any uncommon G3 for thé past few days... Really super rare. And i have a refinery lvl 27...
Really weird, maybe i m wrong but i Remember getting more uncommon G3 at lower lvls
Hum. Don't believe there is any issue.
any plans for organising missions or making them easier to figure out where you got them or their levels etc?
and a warp cancel button?
😛
@native oyster rngesus isn't that good for me at thé moment 😂
@native oyster It goes without saying, customer support was already contacted
@native oyster
Hello, I would like to know if you will greatly reduce the time of repair of the ships because 2 hours for 31,000 point of strength I find it huge.
@arctic quail You're doing smth wrong here... My 50K ship has at max 1h 15 when it is destroyed. A half repair would be 40 minutes. Upgrade your drydock and do ship repair time reduction research. (:
@arctic quail are you doing your research?
@green rune @swift dust @native oyster
even if I put that 1/4 hour to repair it is too long, I come here for the battle and if I have to wait for my ship to repair even for 1/4 hour I do not see too much interest.
@arctic quail also; opening pve crates, doing dailies and active alliance help does reduce ship timers by a lot. None the less the game will always have such exponential timers. Try to utilise multiple fight ships if one is repairing.
@arctic quail levelling up your docks and doing research will improve repair times ... It's part of the game that you have to do if you want faster repair times
Yes, there are repair speed boosts as well ... those you have to earn
or pay money for
@swift dust I am dacord with you if you have more vessels but in my case I am only a vessel if you call the Demineur a ship apologies but me it is used to undermine the battle so explain me what I do when j 'wait for the repair of my ship, if you tell me to go eat an ice cream you did not understand the problem lol
@arctic quail I.m no noob, been playing the game for almost a year now, a founding member... For example, my Kehra is 190k and takes less time to fully repair than you indicate because I keep my research up and docks fully levelled up...
@swift dust je ne suis pas un nouveau non plus, je joue depuis 30 ans a des jeux et c'est le 1er avec lequel il faut avoir du temps de réparation qui dépasse les 3 min. Ce jeu est très bien je l'aime bien mais un vaisseau pour le combat doit combatre et non rester au garage pour réparation. quand tu achete une voiture c'est pour rouler avec et pas la laisser au garage.
Translation for others ...
I'm not a new guy either, I've been playing games for 30 years and this is the first one with which you have to have a repair time that exceeds 3 minutes. This game is very good I like it but a ship for the fight must combatre and not stay in the garage for repair. when you buy a car it's to ride with it and not leave it at the garage.
prend google
I'm not a new guy either, I've been playing games for 30 years and this is the first one with which you have to have a repair time that exceeds 3 minutes. This game is very good I like it but a ship for the fight must combatre and not stay in the garage for repair. when you buy a car it's to ride with it and not leave it at the garage
Mate, I've been playing games a bit longer than you. ... lol ... the game is what it is ... the developeres will tell you "working as intended". Accept it for what it is
thank @swift dust
Clash of clans rebuild times could get out of hand
You just play around the times
Either recall your ship before it’s fully destroyed or have multiple ships going
I'm playing Nova Empire and they have 1 day repair speed boosts ... it is just how they work
@swift dust
I respect that and I will always respect the work of others, but I give an opinion, and many new players think like me even if it is for past that 1/2 hours to wait for a game of battle is much too long
there are guys on our server that are level 34 with fully completed Enterprise (1.6 million strength) that can take days to upgrade and repair ... it is just how the game works ...
@swift dust
if it is necessary to wait 1 day of repair it becomes impossible and unplayable, that construction or research hard more than 2 days yes but not the repair of a ship
@arctic quail you miss the point ... warping in the galaxy takes longer the higher the level you go ... there are officeers, research, and levelling up ships to help speed that up too ... it is simply how the game works
We have been in deep space (level 45+ systems) where it can take minutes to travel between two adjacent systems
@swift dust je pense que c'est toi qui n'as pas compris que plus de 5min pour la réparation du vaisseau c'est beaucoup trop tu as ton avis j'ai le mien.
I've had trips from one system in fed deep space to Klingon system that can take an hour to travel
Translation...
I think it was you who did not understand that more than 5min for the repair of the ship is far too much you have your opinion I have mine.
( @native oyster @onyx bear @native oyster there is a google translate discord bot that can do this automatically for us)
arff désoletid
@arctic quail I do get it and we all wish it was quicker but you are arguing a point that already has a mechanism in game to speed up and fix your complaint. You simply have to do the research and levelling up like the rest of us.
@arctic quail you'll have to translate that last comment for us as google translate has no idea but it looks like profanity from here
The important thing is that this is not a bug, and you should put your suggestion in the proper channel
Ships power drops when I leave the station
Lost Horizons mission is bugged. I have 3/4 cargo containers but Vulcan, Khitomer or Draken have no missions available.
@agile hill yes, there was a gift to fix it ...
yup just send a message to Support in game and they will finish it for you
just still gonna be people getting up to the level for that mission,
They say when I reach lvl 22 I will get a gift. I just got lvl 20 today lol. Guess I’ll be looking at that mission awhile in my log.
what?? really? how stupid, they should finish it for you right away.
oh that's just stupid, why should you have to wait to lvl 22,
i don't remember what level I was on, I know they did a gift for it, but i had mine before they worked on the gift, i think i was 20 or 21. this was like a month ago tho
Exactly. Not gonna dump any more $ now. I’ve done all 4 missions in each system already. Not happy with their “fix”.
Good day all. I had commendations 4 in the Klingon faction and then all of a sudden I had -789. Scopely informed me that this was intentional to balance the servers. Sadly I mentioned that out of 62 people in my alliance why was I the only one this happened to? I received a reply stating that the game is functioning properly. In the meantime all of my other factions are in the negative and I cannot go anywhere without getting attacked. I am level 27 and having done the low level and moderate even missions I cannot complete any missions now due to the warp drop and naturally not being able to enter Klingon space without getting obliterated. Not to mention losing over 10 days worth of commendations 4 items from the faction store. Can anybody assist with this Thank you in advance
I came here to find out about the lost horizons mission also... It sucks that we have to wait until 22, but what I really need, is to get rid of the mission banner on the lower left of my screen until I can complete it
try click the go button once, wait 30secs then back out of mission screen
it should cycle through all current steps in active missions then dissapear
unfortunately has to be done each time you open the app
warp drop got me
got to a planet, took a mission, mission says return to guy, cant warp there
Hi. I'm in DWUK a top 3 alliance in the EU and we have a problem. Our admiral has been AWOL for weeks now and we desperately need to 1) change the notification board 2) move admiral to commodore and move an active player to his slot. Creating a new alliance whilst an option would leave a particular bad taste in our mouths considering the financial investment many of us have put into the game, I personally not be willing to reinvest at this stage and I doubt others would either. I understand that the current situation is that changing the board is tied into the admirals abilities and there is no mechanism to change it within the UI. However I am more than sure there is a way to change it manually in the backend services and I am formally and publicly requesting this change be made, please contact me to facilitate this change - thanks
good luck with that
Sadly good luck with anything. Unfortunately the support staff are uneducated with the game. Having said that I wish Scopely would educate their support staff so they are able to assist us more confidently and have the ability to give us better advice.
I feel as though they just shuffle things aside due to the bombardment of complaints they must receive.
Anyone else that cannot get on the app
@untold pike I bitched about having to wait till 22 so then they pushed it complete for me, FYI.
@agile hill, I hope they push mine too, thanx for the update
You need to push for it after their canned first response. I told them I just turned lvl 20 and I should not have to wait till 22 when I finished the mission already.
@agile hill they never responded to my trouble ticket, they just pushed the event completion out to me
Well, end outcome is same 😉
Sorry i’m french.. plz use translate if. you can😇
Ok, i buy now a pack 21.99 € for 150 crytal ** rare... and after payement, i don’t have gif???
What’s fuuuuckk 🤣 if you need my id player come MP 😔😔😔😔
Whete is my cristal rare....**😭😭😭😭😭😭😭 i can’t lvl up...
Plz stop new mission or pvp gamer and more correction 🖖🏻😉😘
lot of bug.... so cute ! you have funny (and business) good product !
Je comprend pas pourquoi j’au mis autant de tune sur un produit en phase de test « Alpha »... Bravo le marketing....
I bet the bug that makes the event victory popup repeating itself is not that big to solve, but it is annoying as hell and makes me not to want to rank in the events. I wonder if this has been on for a long time?
no id just hate it that it block vieuw everytime
Yep and also the timer
It seems, that a few crew skills and ship skills don’t work correctly. Is that a known issue and are you working on it?
@rocky knoll 75% Of officer and Captain abilities are broken
Ok, and when will they be fixed? Ship skills also doesn’t work. My Envoy should mine Tritanium 85% faster but it’s mining with normal speed. Also the shown time is wrong.
@rocky knoll last time i heard they said 'late january' but that has been at least 1 or 2 weeks ago so can't really confirm anything unless it is told by Q2 or in official announcements section.
@green rune yep that's all they said "late Jan" and that really was only referring to the mining officers
Rom and Klingons have no trader ships to kill for faction after level 29 planets, but feds have tons
What do u Mean? Can u give which systems u Mean?
@dull kestrel none at all or none that your current ship can reach?
Attacking bases has a bug where a base gets too much defense power. 2 attacks 1 second after each other shows the power left after attack 1 and the looking at screenshot 2 you see the power at the start of attack 2 (1 second later) nearly all damage done was repaired in 1 sec...
Image 1 the white bar is at about 50% when attack starts, image 2 again white bar at about 50%
You can insta repair your base when you have been attacked
The player was AFK
And we did about 20 attacks. The screenshots are from the last 2 attacks then we stopped
Hmm weird thats the only response i could give as i had been attacked earlier and insta-repaired then.
Once all the buildings in the base are destroyed, every attack should be against the empty (ex guns) base power. I.e the bottom white bar (these are your guns / defence)
In attack 1 you took away X shield and did Y damage (white bottom bar)
In attack 2 you also did X shield damage but more damage to the guns
Overall, i see nothing wrong with this. Working as designed. Guns will always defend. The user can rebuild orher buildings if they are around.
@native oyster
Note the starting point for the battle (bottom white bar) is the same on each attack
P.S looks like your Talla the better option against this base 👍
But u still need more upgrades 👍
but we did 20 about 20 attacks with 6 ships, and did not get it to 0, why is that?
Did any of your ship have enough power to destroy the base?
strongest was about 18k
For an attack, the ship needs to completely defeat the base
Every time
I have done many attacks on bases, im afriad none of your ships had enough power to beat this one
ah ok, that's a bit odd then. 20 lvl 15 players cant even beat a lvl 15 base then
strength in numbers doesnt matter then
Once all ships and buildings defeated you need to be able to solo the base defences
Numbers is good to get the ships defending out and the buldings destroyed, then its mano et mano
ok i understand thx.
is there a guestimate you can do calculating the base defence? e.g if total base power is 25K (without ships) ..% is base defence / ...% is buildings
ok thx
Why are my vaults not working?
How much do you believe your vault will protect?
Hey, stupid question I'm sure, still... the promotion badges that came in the expensive recruit package do not seem to he able to promote. Is this a known thing? Is there a workaround?
@midnight shore They are for high level promotions
Unable to make a purchase on iOS
This happens every time a pop-up appears over the game whether it’s this or low battery etc...
@left hemlock Hi there, if you think you didn't received what was purchased, please reach out to Customer Support in-game. Head to "Settings" > "Help/FAQ" > and select a help point then select "No" to if a page helped you.
Thanks!
@native oyster do u think this might be an oops? All the faction (35) systems have some type of grade 3 node/planetoid but this particular system has grade 2.
For when you really want those resources but dont want to travel far, just build your station into the asteroid 😄
Officer abilities that activate while mining do not appear to be activating or are not showing up in the battle log.
@versed ocean been broken for ages
@native oyster I can’t complete my goals because my Federation faction missions disappeared… I tried clearing the cache and reinstalling the game… No go
@native oyster happened me once, emailed support and it came back before they responded
@native oyster yup, @native oyster is right on that one. CS should be able to sort that out for you.
@native oyster thx I’ll msg them
@native oyster Thanks for the response!
i got one cos i completed all deneva missions
then it asked me to get something from said missions
and i couldnt
so i'm stuck w/ it
I am noticing a lot of bugged mining nodes in 2* Crystal sectors. There will be up to 6 mining locations that are not minable (the scanning "circle" just continually spins when you try to select it). This happens in Bellas and Nelve for me. I don't know if it is device, server. etc.
@native oyster the problem was I could not complete the transaction, not that I hadn’t received what was paid for
Is the Station Skill Prime Resources functioning properly? If the production is normally 330 should my production not be 660?
Everything is bugged.
@ancient kelp it may be default figure and your boost applies in another excel
My game suddenly stopped loading...
@little fiber delete / reinstall
@ancient kelp it doesn’t show there
@ancient kelp it’s working and it adjusts the rate. You have to time it and do some math to see it
@vanyel thanks took a couple tries and a looooong wait but back in business
@native oyster Oh! Misunderstood, sorry. Are you still having this issue?
Yes, but I found a workaround. Turning the device upside down makes it appear top left instead of bottom right, meaning I can see the bottom and accept the terms, however it should probably still be looked into!
@native oyster 😄 - well, well done! And thank you for the input on it I will pass that one to the team. 🖖
Private messages are still vanishing on what seems like an hourly basis. Can we get this fixed so in-game communication is a reasonable possibility for those not in your alliance?
I'd prefer that messages stop auto-deleting entirely and give us the option to save and/or delete.
@native oyster I’m using iPhone 6S+ and latest iOS.
@honest dust agreed, they should not auto delete. I'm trying to recruit into alliance and arrange stuff with other alliances, just to lose track of who I spoke to as there is no history. @native oyster looking through the search on this, it seems to have been raised several times. Is there anything logged to stop private chat messages from vanishing?
Yeah, I have that problem too, although one time they all reappeared, so don’t give up hope...
@native oyster I know the history is in the server somewhere, as when I pm someone that I've spoken to before, then restart the game, that chat history reappears! Clearly a bug, and one (of many) that desperately needs fixing.
Oh I definitely agree there
Hey guys, the captains ability when mining is not applying. Is this being looked at? 2 miners same level two different captains mine at the same rate. One ship has a bonus to mine said resource.
Known issue...allegedly fixed sometime this month
Ship experience gained while hostile hunting is not counted towards Ship XP daily
That's a feature not a bug. The ship xp daily states only xp spent counts
Is it bug when a ship docked has higher power. But when in space it drops. Or is that normal.
It doesn't say in the event description that only spent xp counts.
Also, I have bought the research pack stating +100% research speed and got only the Prime Resources one. I tried contacting customer support but they just said - you bought Prime Resources, we don't care about what it said, suck it up. And that considering I already had Prime Resources unlocked prior to getting the pack. Not spending a dime more on this game as you never know what you're going to get.
Hmm I have all the primes and never see writing above anything anymore, although I will agree with you that some of the wording they use is confusing
@delicate cloud
and was the pack you got $5 or $20? the $5 one is prime resources. the packs tell you whats in them on the screen before you can buy them
It was the equivalent of the $5 one, and It’s completely unclear from the overall description that the contents need to match research requirements, unless you go in the small i icon on the top right, which I completely missed. When buying I was completely under the impression that it will be unlocjed automatically and the resources and stuff inside is just a bonus. I was going by the description up top.
do you have the screen shot of the pack you bought? a couple people have mentioned that before though
specifically prime resource and prime research i mean
Sadly no
I never thought it would be required
And now I longer see it in the offers
It was like where now it’s written +100% ship damage it said +100% research speed
I did not look closer further at the time
Never thought I would need to
And as I said - there is nowhere in this screen or before where says that the contents are intended to be used for unlocking in R&D
I know now that it is under the I in top right
But honestly, is it reasonable to expect a person has to go there before buying the pack?!
I understand it was most probably a bug, but I expect Scopely to take responsibility for it, not to take my money for nothing
U need tonuse thé resources tonresearch thé said prime research item. Granted, it should je clear you have to.
@delicate cloud Yeah if you use those packs for anything else, you get screwed out of that prime research and possible future prime researches for a long time
@delicate cloud i wanted to see so I got my iPad up to where that shop item unlocked. On ios at least it says resource gen
I don't have another android device to test that out on, sorry
I’ve an iPhone and iPad
And I guess it was a floating bug
Like I’ve seen in the alliance reward section peace shields with +600 latinum tags on them which disappeared on reload
yea i really dont like the way they hide shop items based on level and what you buy, and ive seen that you just described
like im fine hiding prime research packs until the research is actually unlockable, but i dont like them getting rid of cheap packs when you buy more expensive ones, and I dont like hiding certain prime research packs until youve bought others as well
@native oyster I just lost faction missions. Started today to do dailies and finished first Klingon daily mission : Klingon miner, collected the reward but after that I lost 3 other daily faction missions . Klingon Excavator (mining) and 2 Klingon missions kill Rom or Fed hoslitles. Wrote ticket to support . Without faction missions I cant complete top daily tasks and collect final tier rewards. Is it possible to get daily rewards from support in case they don't fix my faction missions on time?
@native oyster Same bug with faction missions happened to me today. Did you get them back ?
Got one more question for everybody here regarding Combat Veteran mission. This is player progress mission all have and it should test your skills as you progress through the game. SO when you are lvl 15 you kill some Hard NPC to test your skils.. on 16 you get another one and so on... When I was lvl 14 I got my combat Veteran mission lvl 14 locked behind level 40 Warp system. I asked in Galaxy and in Guild chat all other players have their Veteran Combat missions on same level as they are or +-1 depends on how good their ship is. I am now lvl 24 and still have my lvl 14 mission locked in warp 40 system. ALL other players on my server don't have this issue. Can you help me with that ? What should I do ? Rewards are officer shards and resourcess and I feel disatvantaged compared to other players . @native oyster (sorry for the tag) but just when you can drop me advice on what should I do. Thanks in advance.
Skoko, same issue, reported 2 3 weeks ago. Answer is they are aware and are looking in to it. So probably in a year it will be resolved. The root cause seems to be that the end boss is put into the system connected with your home base with the highest level. So if you're unlucky to be in say Vindimiatrix at the time of finishing the previous stage - you're end boss will be put in Sulliban 😃
Yea it looks like they didn’t think of that when they culled all the warp distances, because i’m stuck on my 25 Combat
@native oyster @honest dust This is an issue Digit are investigating currently (for those reading - that's Private Messages being deleted).
@thorny trail If you have a Support ticket they will help as this is a known issue that is under investigation.
Also @thorny trail - thank you for the report on the Combat Veteran missions. Could you send that to CS with a screen?
Hey guys my daily missions are a bit iffy again. I’ve been doing my romulan rep and it’s always been romula 12k in and it’s got me to do a federation daily’s today never happened before I’m -4K fed ?
I am level 28 and cannot complete ANY Klingon faction mission I previously started due to warp reduction and 1.2 mil power boss ships lol
@native oyster Thank you for your answer ... I will send this issue to CS with a screen . Thank you again 😉
1.2 million power against my maxxes Vahkla at 136,000. Lmfao
explorer specialist but shows picture of intereceptor in skills section
Interceptor Specailist but shows icon for explorer
@thorny trail came back after 24 hours
@native oyster Thanks for answer. Did you get your rewards for the day you couldn't complete dailies?
@thorny trail nope. And cust service told me too bad
Allright . Thanks 👍
Bug - if I try to kick a member from the bottom of my alliance listing, the kick button is off the edge of the screen!
@native oyster i end up sorting it a few time by contribution or power in order to delete the person on the bottom as they might appear higher up those lists.
This game is so buggy it hurts. None of the timers seem to work. In this case my miner showed it was done so i recalled. 5 mins later it still shows me sitting there with resources available.
Are Scopely going to publish a news article on the current state of play, summary of new features to be expected and possible update dates? 🤞
The 8 hr shield timer is good for around 7 hrs 35 mins.
How the hell do ships get destroyed while docked with a peace shield on??? kind of rediculous
Is the rule that ships can attack only +/- 3 levels? I'm level 15 and was just destroyed by a lvl 19. Was not on a mine.
Keep trying to repair ships, have the resources and it says I do not and can't repair.
No @snow hinge these are the current pvp levels, and its working as intended rn.
as a lvl 22 I cannot hit level 17
@brittle crown 18?
😬
🙃
Wow. That's terrible. I just got to level 15 and there's nothing in the game as far as notification to tell you that
what?
the level differential
well it makes sense that higher level players can attack it
if they can already blow up your ship
@snow hinge game is brutal, best advice to give is upgrade everything, buildings, research,ships before levelling up.
also use your resources
yeah, I had everything upgraded to 14 before going to 15
a base with no resource doesn't look tasty
as a general rule of thumb I'd say : If you have a lot of resources, use shields when you're offline or as soon as you get attacked if you're online (you have 5 minutes to react to an attack)
if you don't have resources you don't care if you get attacked
wow, yeah. that's kind of savage
also the vaults can assure that some resources stay there when attacked
so that you don't end up naked
@snow hinge The best suggestion I have for you is not to level up until you have built your defense. Defense first until it becomes strongest than any ship on max level (from that table) that can hit you and 20% more. Then you are safe. It is a pain to level up for sure but patience is the name of the game .
@eager lotus is it because your ships are returning home when you are offline? I have the issue that they show as destroyed.
yes and then it cost me an arm and a leg to repair them, still BS
Den every time I've had the bug with the ship showing destroyed like that it's cost the same time and rss that repairing from its actual hp would cost
see for me I have had the other issue, my ships would be fine almost no damage, and yet they say destroyed, and it cost me a fortune
Oof that's definitely much worse
yes not happy
@native oyster Romulan Excavator daily gives 20pts and should be 25pts
The tritanium and parsteel mines in the new systems on what I'm assuming is the Asia-Pacific server don't let the ships mine them to zero. The ship stops mining after are short amount of time and just sits there while the mine still has plenty of resources
@gleaming storm what do you mean? Every system I have ever mined always will go to zero, the displayed countdown timer doesn't work and sometimes you receive a notification that you have emptied a mine when you haven't, i assume some just jump on and recall when they get that alert without checking which leaves mines with small amounts sitting there.
My miner will stop mining with thousands of resources left and I have to either go to another mine or move and repark on the same mine. Then it happens again. This only happens in the new systems that were added about a month ago and only in the ones that are around level 20-28
I have started mining in different systems to avoid this happening but I thought this was were you report bugs so here I am, reporting a bug
@gleaming storm I would also report it via in game ticket.
I personally have been mining in the new systems and haven't seen that issue. The broken timer and alerts are my only issue.
Cheers for the tip, will do 👍
And another one. Had 27.5 k chrystal. Refined 15k. Error. Purchase failed or something like that. Got nothing. Lost 15k chrystal
@gleaming storm if you are using an officer with a mining bonus, the timer won’t be accurate and will be the same rate as same ship with no bonus
@native oyster @onyx bear Killing 10 Rigellian Hunters in Khitomer mission is broken (Klingon path) Regellian Hunters are not spawning in Khitomer only see a lvl 23 and lvl 24 Klingon Patrol in the area
Same @lucid jacinth we are on same server too.
@lucid jacinth just kill any hostile in Khytomer, i.e. klingon ships
I am level 23 and should not be getting this error all of a sudden @native oyster
I bought yesterday for 250 ferderation credits the commandation rank II (Didn't know what it was... but ok) Today I have no Federation Daily Missions at the daily goals. I guess this shouldn't be the effect of the commantion rank?!
nah it won't be, I have bought that too, apparently it for later in game
yes but why no Federation Dailys anymore?
so do we actually get some answers in these channels from devs? or is this a community discord?
@native oyster is the official Dicord Liason between the Discord and the Devs and Customer support.
awesome, i have some questions for him/her then @native oyster
question about the officers abilities that arent working...is there a list of broken officers anywhere? so we can somehow know which ones to currently avoid or add to the list so you guys are aware?
been grinding RSS from marauders and would like to use Shev and co but they dont work at all, which means they are pointless to have in any ship on the officer slots...
@charred thunder just restart the app and that level 3 glitch goes away
might be fixed after this Maintenance run 😄
i did try that a few times and cleared the localisation, but will see after it comes back online
I have it almost daily
After daily tasks reset
I kill the app and start, some times 2-3 times, and its gone
I have an issue that the Alliance Help requests sometimes stop triggering until I kill and reload the app - then suddenly like 5 -10 pop up.
Additionally I have all the time the bug that the screen becomes unresponsive after I add the last component to the ship that the Tier up is available - the animation passed but the interface does not unlock
Also solved by killing the game
same issue here @delicate cloud on phone and bluestacks, runs ok for 10-15mins then no more appear until i restart
@delicate cloud reboot is your friend when it comes to this game. I average 2-3 reboots eassily for every hour of gameplay.
Wow crashed 5 times so far, the bugs are back with a vengeance
yup, same here... it loads, then the first action kills it
Daily Goals missing as well <must reach level 3 to unlock>... I'm a 21!!!
Chests not available, using the work around you either crash out or get the live ops error message
Events missing too
My ship just got destroyed 4k repair bill ? Etc?
Alliance chat greyed out
@native oyster same issue , I'm lvl 20
that daily mission lapse hits me about once every 2-3 days before the update... i just close app and reopen it again... always seems to reset
Ever heard of being patient??
This patch... broke the game worse... sigh
Heaps of issues for what was mentioned as no changes. Keeps quitting just doing basic thing. WTF is going on?
it's the repeating milestone achievement bug that grinds my gears Grrrrrr
@native oyster every since maintenance completed getting this message a TON
Ten times for me. Just wanting to click on some buildings in my base.
Why did my ship get destroyed for no reason
Now I get a failed login retry
seems to be back up and running now.. I can action everything like before
@native oyster
try rebooting the app, worked for me and I'm back to my daily missions log again
Took a while but the game eventually figured out I was level 21
Had same message for a couple reboots as well
Yeah my dailys are back now, seems to be self fixing @native oyster
@ the devs.... just joined discord so you've probably heard all these before, but the bugs I experience as folllows:
- Milestone Achievement repeating bug... almost constantly
- on ipad all PM chat threads disappear after 1 day, but are always visible on the iphone version of the app
- periodically, access to Daily Missions log is blocked with [must reach level 3 to unlock] message... I'm Lvl21
- Warping about the place is laggy.... when entering a system you've never really sure you're there until you stop moving... and even then sometimes you glitch backwards and slow to a stop again, and again, and again
- Notifications badges remain on Alliance icon in bottom left corner even after you've collected whatever the notification was for
sure ye've heard all them above a million times, just adding my voice to the mix :o) Thankx
I concur
The officer abilities are still buggy... Vel says captains maneuver: dilithium hunter - gives 25% extra dilithium when attacking hostiles... but you do not get the extra dilithium and battlelog say:
@short trellis Sorry, I don't have a full break down of that. However , it is a priority and the team is actively working to resolve the issue.
@native oyster @pastel coral @zealous solstice Are you guys still having this issue?
@native oyster was solved after relogging 3 times
Not ideal, but glad it was solved. Thanks @zealous solstice
@charred thunder (same question as above) - are you still seeing this?
Resolved after 20+ reboots @native oyster
Thanks for letting me know.
Also fixed itself after short wait @native oyster
@native oyster they have been bugged since scopely shut the old server down, couple of months now...any ETA on the fix?
Constantly have to reboot when raiding bases just to be able to select the base for attack using a Samsung Galaxy S9+
@short trellis people say they've got the proper blueprint in them, it's just a text bug
@native oyster The previous event isn't distributing rewards to everyone. Skipped me it seems.
@native oyster that's very weird, I definitely see my warp speed go from 2 to 3 on my Kehra with him on
@native oyster @onyx bear Hey my rewards for the Alliance Power Progression Event didnt get sent to me. I restarted and rebooted the localization yet still nothing. We took 2nd place.
@brittle crown also killed two lv20 boslics with and without Hadley and same xp gained using horizon
Are the crew bonus like that supposed to be fixed?
@native oyster warp glitch.. press warp countdown to launch expires but still get hit be attacker.
Every single time an event ends it bugs the completion screen. Customer service is aware and apologizes but still not fixed... Easy fix come on team
I found a major bug. It's big and needs action taken to fix asap........
The PVP event
i am sure this may not be a bug that bothers people, but i like to keep my sound turned off (playing at work...shhh). but when i play the game, then leave it and come back the sound is turned back on...thoughts @native oyster ? Or anyone for that fact?
@native oyster and @onyx bear So you are allowing alliance members to cheat the system by allowing players to members to kill one another? Cancel the PvP Event. There are alliances that are cheating their way to winning the top prizes in the event rankings. I don't call that fair.
Yeah this is happening as we speak. @native oyster and @onyx bear
damn!!! that is cheating big time!!!
I lead one of the top PVP ranking alliances within my server and seeing this makes me sick. There is no legitimacy to this event when people within an alliance at attacking one another to cheat the system. Why even have this event? What is the point? I am seriously regretting into putting money into this game.
Unless Scopley said implicitly you could not trade kills, I wouldn’t call it cheating. It may not be in the spirit of the event, but the goal is the same: spend money on repairs. Even if it wasn’t allowed, Scopley cannot even manage Galaxy Chat, so I have no faith in them to do anything about this except to cause one of crew members to randomly disappear and then offer them as reward for the event. Time to hunker down and enjoy a three day break I guess.
people in my server are killing each other for fun. otherwise they'd be at their bases
Just a note, some players over level 10, have not been able to access daily rewards, getting upgrade to level 3 message
I'm actually level 15
ok, have you restarted the game and cleared localization whatevers?
All progress lost here, still waiting for a reply.
Who are you referring to @astral vault?
@weak dust they aren’t in the same alliance, one is TOPG and the other is T0PG, one has an O and the other a Zero
And so what if they want to set up an alliance and hit each other why not, that’s actually a good idea lol 😂
But also so what, they just don’t want to attack other, it does not stop you one bit from your game and go in and attack them, so what’s the big deal
This Event is a bug!
When I had the screenshot taken the tags were the same.
I guess putting this here is also right
Players can leave an alliance - use their miners - with only one officer on board and allow their alliance to grind points... when the player then rejoins they have the exact same point they left with. With the other player then doing the same thing and repeat.
I don't know if I can be bothered even trying for this event, not many people on my server are my lvl those that are don't seam to be coming out to play.
Are you f---ing kidding me. Been in warp for one and a half minute, close to entering the next system, yet I was attacked and destroyed in the "old" system.