got error in Questchain, cant recieve reward for operation stage 10
#๐พ-bug-reporting
grizzled narwhal
native oyster
Check FAQ for list of systems to relocate to that will complete the refractor mission @grizzled narwhal
summer stream
Link for FAQ?
thin vapor
@@native oyster
I lost all my PMs...
The PVP is stil garbage...
The new map looks great, but there is still a huge advantage for raiders over miners... Player type not ship type... Therefore not enough G3...
This is why so many are still angry...
swift dust
@summer stream Tap startrek logo next to player score > settings > help
stark hill
swift dust
@native oyster @onyx bear Any update on the Officer Hadley bug? Wasn't he issued in a mission in RISA? That mission appears to be missing
onyx bear
i logged the reports of him supposedly missing, the team would need to dive in and report back to me before i can make further comment on this. thanks for holidng
do you confirm you know of absolutely nobody having him in game currently? ๐
swift dust
We're all looking for him
He does not appear in random recruit rolls ie...
@onyx bear & @native oyster you are both playing ... have you done the Risa missions and checked recruit roll rewards?
Do you have Hadley?
onyx bear
nope
did risa missions a while back but didn't check rewards tbh. it's all good, tech will dive in.
swift dust
@onyx bear Check your officers ... He should be there if you did the mission that rewards him
Also, he should also appear in your recruit rolls if you have him ... gott upgrade the little fella
onyx bear
Hadley 0/7 ๐ค
swift dust
@onyx bear you have him? You on our server? I know @native oyster is...
swift dust
Look at your each recruit type to see if she is listed
cold fjord
She disappear when I change anything on my ship
swift dust
Contact support? I don't know...
cold fjord
Sent on in game. Hoping mod watching their bug feed
swift dust
Maybe need to do fed recruit first to get her
cold fjord
Lol more like a mass refund
astral gale
@native oyster @onyx bear - thankyou for all the new mining nodes, but the refining is still broken. I have been G3 refining for more than a month and have not received one rare of any G3 material. To upgrade my Kehra and Vahklas I need gas, ore and crystal - all rare. I can't even buy it in ANY pack - so I have been stuck for over a month. I am level 25 and will remain there for a very very very long time :(
Please re-evaluate the upgrade needs or give us rare refined, this is ridiculous that I have not received any out of the three materials in more than a month - it is totally broken.
Also my missions were reset with the upgrade today/yesterday - but some of these I had to mine and donate materials and I had already done that, I now have to do these again, will I be credited for the resources that I had already donated to the missions?
onyx bear
well noted. thanks for the report
astral gale
wtf???
swift dust
i called it the server upgrade, but they called it server reset...
@astral gale exactly!
astral gale
Every mission I had started has been reset to zero progress as of the update that happened yesterday
swift dust
Yep
Same
Many others too
Surely as @native oyster is on our server, he too should have experienced the same bug from the uodate
onyx bear
both of you on a server that had the double maintenance?
ah okay will get details from him chers
swift dust
Yep
astral gale
I must have been busy and missed the second maintenance
about what time did that happen @swift dust
native oyster
@onyx bear I have 2 missions which have been reset to starting point, same server as fart with both maintenance downtimes yesterday
astral gale
@onyx bear everyone I have spoken to in our alliance had their missions reset
onyx bear
roger
swift dust
@astral gale the first upgrade was under 3 hours, we reported issues, then went down again approx after an hour for another 3+ hours...
onyx bear
regarding missing Uhura > please do approach support to receive her back
alpine rivet
@onyx bear cannot upgrade Uhura either ...
It's beyond support .... ie clearing localization cache does not work ....
Error persists, contact support, error persists .... maybe a better error message is required ?
onyx bear
affects any other crew members?
issue i've been told is that she's missing, inability to upgrade is new to me - willing to find out if that's specific to her or also affect others
onyx bear
ty for checking
alpine rivet
Sent support ticket 2 days ago, response was clear localization cache ... had no effect
@onyx bear
native oyster
@alpine rivet delete/reinstall?
alpine rivet
Yep tried that, turn phone off spin around 4 times and pray to the east .... yep tried that too ..... i fully understand the issue is my problem and not with the game .... just looking for morale support while waiting for the magic pixies to fix my phone
onyx bear
@alpine rivet so stuck on spinning wheel I take?
onyx bear
ty
alpine rivet
My guess it's probably related to the missing Uhura bug ?? Ie can't find to upgrade ... just i haven't lost yet ... maybe because she's assigned to a ship ?? @onyx bear
next jolt
Any update on the issue of being able to get into systems far too high for our level and being able to relocate your base there?
onyx bear
you got a free relocation token to cater for that, post maintenance
red urchin
@onyx bear Our server just got the update, seems we didn't lose anything. Except our SHIP WARP RANGES, before I had 63 warp range with my Kehra, now ONLY 25. And the systems kept their warp range. So I can practically not go anywhere for g3 mining to upgrade my ships!! ๐
Please fix it
trim socket
dude i just said we can mine g3 with fortunate ๐
next jolt
@onyx bear not a problem with being stuck there, I got myself back out just wondered if it was fixed that we could not do that.
trim socket
nice 3k mines sigh ๐ฆ
onyx bear
but you will be able to find new mining nodes
red urchin
Lets wait and see now shall we ๐
onyx bear
going afk for a while folks ๐
trim socket
looks like we can do faction dailies now too lower level systems where they attack you
red urchin
@onyx bear have the chances for refining uncommon g3 resources also been balanced / increased?
muted hinge
last i heard. Nope.
trim socket
LOL fastolf mine there is still bugged.. same mine lol
alpine rivet
@red urchin ๐ ๐ ๐ ๐ that is funny
native oyster
@onyx bear @native oyster Officer power loss details
alpine rivet
So a standard 24% reduction across the board .... less than warp reduction i guess, if your looking for a positive ๐
native oyster
Oh no twitch, only 13 of 47 officers affected, the rest are as they were
vivid cedar
At least you still have them,they kidnapped some of mine
red urchin
@onyx bear I would like a response as to why the unbalanced resource costs, the rare chance of g3 uncommon and the ENORMOUS pay wall have NOT been tackled at all, or at least no communication about it. The TOP root causes of frustrations in this game...
trim socket
they want you to pay dont you get it?
vivid moss
I agree, I never get any g3 uncommon, let alone rare
vivid moss
Even paying gives you hardly any
trim socket
scopely aim is to get 100$/month for paying customers or something like that i think its insanse
In the first quarter of 2018, the companyโs titles generated $81.45 per paying customer per month. (โWalking Deadโ players spend an average of $125 per month in the game.)
trim socket
damnit federation killed me dont do 2 things at once..
native oyster
Previously able to complete Fed and Rom daily goals, now only Fed even though I have less rep than Rom?
onyx bear
i'd log this one to support Phil ty
regarding list of officers i passed on for review
gut feeling for now on my side is that seems intentional rebalance, having it checked though. no wild guesses here..
native oyster
@onyx bear It's a mix of epic rare uncommon and common officers with others unaffected, different factions groups class etc so the only pattern is the similar percentage, I have zero faith in CS understanding either of these issues let alone addressing them properly
onyx bear
yeah noticed that pattern which makes it feel intended (pending confirmation)
also, maybe all those have in common to be OP or so?...
speculating at this stage.
native oyster
OP?
red urchin
@onyx bear are you wilfully ignoring my previous question? ๐
native oyster
Costa of Buildings seems decreased top @red urchin
@onyx bear @native oyster The mining officer abilities that also speed up the warp drive are broken as well. While the game client shows a reduced time to destination, itโs clear the server side is not working. The ship takes the normal amount of time to travel the distance.
red urchin
But not the chances to obtain g3 uncommon via the refinery, which keeps the gigantic pay wall up? @native oyster
native oyster
True @red urchin but i wanted to say something positive ๐
trim socket
lixar is out of my warp range now lol
red urchin
Instead of taking you 2 years to upgrade a building it will now take 1 year, yes
Bravo ๐
native oyster
Which is positive, no? ๐
red urchin
I am utterly gutted, I feel violently raped
Especially because @onyx bear is not responding
Not to mention the cost to upgrade a ship that has not been reduced at all, will take 5 years to reach warp 40 again
native oyster
Prime warp research will be on special offer when galaxy research tab is opened
@native oyster I actually wondered if that was a reason why they reduced warp - so it could be researched
onyx bear
not purposely dodging, just need to step back for rest of the day. will add further comments later
please keep reports coming, ideally in a concise fashion so it's gonna make it easier for us to pick up
quick idol
I have noticed that the mining rates displayed in game are not actual. For example the game says 5960/hr for tritanium but actual is 2400 (i used a stop watch)
Is this a known bug? @onyx bear
native oyster
@quick idol ship and captain mining boosts do not work, haven't done since launch on Nov 1st
quick idol
So its know and being worked on? I guess?
native oyster
they are factored in on the advertised rates but the actual rate is the base mine rate multiplied by your ships mining bonus (ie fortunate 300%)
it's known, being worked on I couldn't vouch for lol
quick idol
So, working as designed? Just wrong display?
alpine rivet
@quick idol start with the assumption that nothing works ... that way you'll find some pleasant surprises in the game ๐
native oyster
such as being able to warp to a warp 69 system in a warp 65 ship (without cadet scotty)
glacial marten
halved warp for an envoy = theft sorry not sorry and not in a 'founding server, just played for a month or so
that took a lot of time and effort and $$, ages to get parts
sleek flicker
Before I joined I didn't knew about all those info so thank you members for such info
glacial marten
theft = money back in my books, what I paid for and completed many missions for parts is now STOLEN
refund or equivalent replacement in any game I know of!!!!
why do Scopely think they are above what is decent?
I want a part refund, or equivalent parts to replace my warp factor on the Envoy
disgusted and shocked to pieces when I logged in - right afterr they ripped people of and tempting them with Jellyfish pax
trim socket
why do you want longer warp?
glacial marten
will be trying to take it further to some online game
trim socket
u did see all the new systems and mines right?
glacial marten
I will never back off on this issue
you obviously have not played for long
the pathetic little 3k nodes
native oyster
@glacial marten just hit the 9k trit nodes in lv 35 systems
glacial marten
I want my warp factor back - paid and complete many missions
40 warp down to 22 is THEFT
trim socket
you can kill 500k+ ships? ๐
native oyster
@onyx bear care to explain how two exact same level players (and buildings) can have different strength officers?
Warp just puts you in systems with 500k npcs. What can you do out there?
native oyster
OK and you have to just repeat them again?
native oyster
Actually high warp gives access to mines like these
glacial marten
have fun talking to self
and bragging by the looks
/taqble
(โฏยฐโกยฐ๏ผโฏ๏ธต โปโโป
native oyster
@glacial marten Those mines no longer exist in the game
i mined one two nights ago
tojef 54
@native oyster Iโm talking post update
Taken just now
Needs warp 90 thou lol
@native oyster it's still there, just cant reach as warp 90 is needed still
Weird support claimed all those high level ones were removed lol
trim socket
yeah i guess it sucks more for the 6months beta server...
native oyster
Removed as in no one can reach them lol
bingo
I bet you anything we have to research warp under the new galaxy tab in research
trim socket
we can still access a 80k trit mine apparently anyone know where? ๐
glacial marten
yes well missions are still listed but non existaet when you get to the target planet as well
because I'd already completed most, but they have 'reset' them
disgusting
glacial marten
lol... here's mr bragger #2
native oyster
bragger no.1 excuse me
native oyster
@glacial marten why not say something constructive instead of being a complete asshole
native oyster
i care
native oyster
plus i havent spent a penny on scopely app
glacial marten
lil office types or similar sent off here's a discord server..... probs
yes well - they need admin or bots to delete non bugs and reports/complaints
like you
gives it a bad name
that you' can all 'claim fame' for
bb
native oyster
Blocked. Tired of that fool
rigid granite
just make a revieuw so players are advised on the way u vieuw this game.
glacial marten
just stopped by to lodge my complaint here as well (as all over the net, and then an online gaming scout int') never log in with discord much
thanks for the reminder, will block all braggarts
including you
sleek flicker
We actually had someone like him in our server, complaining and being a bot probably
native oyster
I wouldnโt mind but it actually was a bug we were talking about. The warp nerf has stop players reaching the bigger systems, where you can hit the bigger ships at our level or mine the bigger mines at lower player levels. There actually wasnโt any bragging for a change lol
plus he wasnโt submitted a bug report. This isnโt the complaint room he (@glacial marten) should be putting this in feedback
versed ocean
Most of my discovered systems just became undiscovered and I cant view my home system. [[UPDATE: Fixed after multiple app restarts]]
native oyster
Lost my last 3 hours of a shield..
tawdry lintel
Yeah, all discovered NZ systems no longer showing as discovered, and wonโt be rediscovered on sending a ship there either
Including home system ๐๐ฝ
๐
radiant plinth
I'm lvl 19 and my base is in klingon faction. With a battleship i can't even go further then 2 systems. Any answers about this bug?
sleek flicker
Yeah, alot of people has problems, this happening on the release/live server
good job @onyx bear
alpine verge
Well, this update officially sucks. Itโs gone from PvP (player vs. player) to PvE (player vs. everything) to PvM (player vs, mine).
red urchin
๐จ ๐ฆ ๐ฑ ๐ฑ โฆ ๐น ๐ด โฆ ๐ฆ ๐จ ๐น ๐ฎ ๐ด ๐ณ
CALL TO ALL: LET US STOP BUYING PACKS AS A SIGN OF PROTEST ๐
native oyster
@native oyster @onyx bear please fix the never ending event rewards
Still waiting on the list (50) of bugs today's client update resolved ๐
@native oyster I donโt notice any fixes at all
Ship strengths have commas
That's all I've noticed
native oyster
Second bubble popped prematurely,wtg,way to make me want to spend money
proud barn
@onyx bear
Since the cock up with missions being reset, those missions that had a target that needs to be defeated now have DUPLICATES of the target. I am sure @everyone will notice this eventually.
Your development team are totally incompetent.
When will the captain mining buff bug be fixed? It was reported weeks ago.
@alpine verge FYI
THIS IS ALSO BS.
Ship repair times HAVE NOT been reduced.
There is only ONE new mission (in Rigel) that anyone has found. Are the other new missions in areas of the galaxy that no one can now warp to?
What does "huge increase in early vault levels" actually mean for high level players where increased protected rss is actually crucial given the high rss cost of upgrading buildings?
arctic quest
the Quest Lost Horizons stopped at 3/4 progress. Anyone else has the same Issue? I did all quests in the 3 Systems
native oyster
@arctic quest itโs bugged
arctic quest
oh ok thanks
native oyster
@proud barn the in game help?
arctic quest
where is there an ingame help?Oo
proud barn
@arctic quest
Just contact Customer Support and they will complete it for you.
native oyster
Canโt find anything on the help page for this mission
trim socket
send a screenshot btw they ask for it
native oyster
Known bug - support will auto complete if you send a ticket
@onyx bear Mission rewards have changed since patch - but most of us have completed all missions - are you going to backstop the difference???? For example hereโs fed missions giving 200k rep rewards!!! Since weโve done them already we canโt earn this new mega rewards.
And another!
alpine verge
Chance of receiving anything:
โ Not a snowballโs chance in hell
โ
Of course! Scopely always puts the customer first!
native oyster
GHOST STATION; ATTACK GLITCH Is anyone getting an odd glitch when attacking a station that you've finally taken down (i.e. bubble is out, hull at zero, no more ships), that you can no longer hit it anymore? You can select/scan and then attack but the attacking ship just zips right through it. There's no peace shield up or anything else different about it, and the station player hasn't come back online yet. Has anyone come across this one?
woeful vortex
Yes
keen birch
astral quartz
Well, all my dilithium and tritanium were zeroed during the update. Emailed support, nada. I'm struggling with dilithium. Part of this is the troll that continually wipes out everyone's mining ships, compounded by the fact that all dilithium nodes within neutral space have flipped to crystal so there is literally none to be had unless you have high level warp. Every research and station upgrade I do wipes my dilithium back to almost zero. I can't do this and upgrade my ships without latinum. Please fix this asap, I need my dilithium store restored and those nodes need to be fixed. Thanks.
rugged siren
Keep trying to turn the music/audio off in game. But whenever I close and come back, itโs still playing
sturdy aurora
With so few dilithium mining locations available, please correct the bugged locations that cannot be mined and show and endless spinning circle. One on deneva and two at midnight.
swift dust
@onyx bear This issue with mines becoming inaccessible has plagued the game since I joined over 8 months ago! Can this finally be prioritised for the next round of updates please!
astral quartz
That's actually a huge list of concerns. Bit kind of gobsmacked actually reading this thread. No wonder CS didn't reply. They'll be swamped. Far out
astral gale
@native oyster @onyx bear
I am able to mine all G3, I am able to refine each G3 4 times a day and yet I STILL cannot refine or buy G3 rare ANYTHING. I am giving this until the new year, if I have not received any rare (and I doubt I will based on the past 6 weeks) then I am done with this game. After 2 months I should be well on the way to the 20+ rare needed to enable ship upgrades, so if I still do not have any by then I can't see any reason to keep playing, you obviously don't want me to play, progress, or enjoy this game. You also don't want my money as NONE of your packs (even the ultra) give the necessary G3 rare resources to upgrade ships.
WHY?????
alpine verge
@native oyster @onyx bear As has been previously reported, none of the mining bonuses for crew work despite giving visual indications to the contrary. You can take a crew with a +50% combined ore bonus and one with a +50% gas bonus, place them side by side to mine identical patches of ore and they will mine at exactly the same rate.
This was not the case previously on the founder servers where the mining bonuses were one of the few crew attributes that actually worked.
native oyster
@onyx bear @native oyster is it possible thรฉ warp range on afritalis (30) is wrong? It States it has a 40 warp range. While other lvl 30 systems like gradientes only have a 27 warp range.
What's makes this even more frustrating is that i tot a new story quest after finishing lvl 26 operations but i need to go to afritalis for meeting An yridian. Since the warp reduction i Cant reach that system.
@onyx bear i got a hunch this is not as it is intended... @native oyster
I m not even posting this with support cause i don't want to waste my time for a "works as intended" reply. Fix this and thรฉ other Broken quests. @onyx bear
native oyster
OMG. I did Uhura b4 update, and lost her during update. Sent an mail to support and the answer I got really pisses me off. According to scopley I didn't have anuff shards to have her. Even tho I have pictures proving my case. WTF.
sleek flicker
Well, we don't need to rely on scopely support anymore it seems
onyx bear
there's been a slight misunderstanding from required shards to unlock her. it's now adressed. Support will reach out again to solve accordingly
native oyster
Well I guess I might eventually get her back but then I need to promote her again without compensation and she won't be at 2/3 away to next level.
thin vapor
@onyx bear
The PM bug keeps deleting my PMs.
The ship stuck in battle bug keeps hitting my 3 star ships when i hit stations.
The dynamic PVP is still terrible.
Galaxy chat is filled with complaints on each server I am on.
alpine verge
Didnโt need that rare Uhura anyway...
sleek flicker
@native oyster you should ask to also give compensation so that you can bring her back at the level she was
hollow elbow
why does it take ten minutes to download assets on a 4g verizon wireless hotspot connection?
wind warren
@onyx bear So I opened a support ticket and was promised a response that was never fulfilled. My ticket is still open and further attempts to communicate have met with 5 hours of silence
rigid granite
i waited yestoday for 18 to get a defauld anser to clear location. now back to waiting for 14 again
thin vapor
Always state you have done that, and always try it...
Rarely works, but saves that screw around...
wind warren
@thin vapor this seems like a really good example of how not to run a business
thin vapor
@wind warren Oh completely agree, at leaset state the time period support staff are at work so you have an idea when a reply MIGHT come....
wind warren
At this point I would be love to see even the illusion of progress
@thin vapor Usually there's a bit more of a reach-around by this point...lol
thin vapor
Lmao
native oyster
@onyx bear @native oyster regarding missing rare uhura. Several of my alliance buddys have made tickets providing screenshot proof only to be told they never unlocked her and gtfo...you may want to light a fire under your support staff before mass refunds becomes a very real issue...I'm still awaiting my reply from support on this but the outlook is grim.
alpine verge
@onyx bear @native oyster When will the bug where you dock a damaged ship and the status later reverts to destroyed be fixed? Dock any damaged ship(s), logoff or quit the game and return 5 minutes later. The status for any damaged ship(s) changes to destroyed - requiring that they all be repaired again before undocking. I have reported and brought this to CS preciously - but to no avail. I feel some compensation for this glitch is also in order for players (1000 latinum should suffice). Thanks.
native oyster
Well I got my Uhura back so Ty for that.
But ones more I got a lame comment from support.
"I understand that it is upsetting to know that your previously unlocked Officer Uhara is now unusable"
I was never upset over that, cus things happens. And if ppl do what they can to solve issues I'm a decent person.
With that said i WAS upset over the first answer that I didn't ever had it and they didn't look at the pics(or didn't care after looking) that clearly showed I had it. That is just rude.
Maybe send ur support staff on a charm courses or ten.
fallow jetty
@alpine verge Except the UI is incorrect, and you don't actually have to spend the full repair time or cost. If you have a damaged ship and you restart the game, it sometimes shows as "destroyed" even though it isn't.
strong pumice
"The UI is incorrect" seems to be a recurring theme.
alpine verge
@fallow jetty Yes, itโs not completely destroyed. But the status changes from repair to destroyed so you canโt undock without first repairing.
vivid moss
Has anyone gotten 3 star uncommon items from refining? I only ever get common, and it's impossible to progress.
alpine verge
Yes. Once, last month. ๐คฃ
swift dust
yep
mighty turtle
That ok then, support expressed surprise and suggested it was temporary to me
native oyster
Nope support doesnt have a clue
summer stream
Support cant even read logs and get it right
Was also curious about the 3* uncommon, cant seem to refine any since the patch
proud barn
Regarding the doubling up of mission kill targets. This is typical of a Skopely "solution".... Kill BOTH of them. The first kill completes the mission. THE SECOND KILL USES UP YOUR RESOURCES BECAUSE DOUBLE DAMAGE IS DONE TO YOUR SHIP AND YOU GET FUCK ALL FOR IT.
Well done Skopely. If there was a, Raspberry Award for game dynamics you are a shoe in for the 2018 award.
quaint patrol
So I have a damaged ship and when I come back it shows as destroyed. This is annoying esp if I simply lose connection.
native oyster
@quaint patrol temporary workaround, warp next to base then recall when you log back in
You only pay the repair bill for the amount of damage and not a full repair anyway, more of a nuisance than anything really
quaint patrol
@PhilLucPicard ok, I am just complaining so my voice is heard about the constant bugs in this game.
AND I can't warp away from my station if for some reason I randomly lose connection
native oyster
For the events. Race to operation 20. When it started I was level 13 already and never received points for being at level 12. I thought once I got to 15 it would self correct. Nope it just gave me the 100 points for 15 and no points for 12. Same ign Themonkeysin. @onyx bear
proud barn
TYPICAL SCOPELY LACK OF ATTENTION TO DETAIL @native oyster AND @onyx bear .
A mining mission that has NO rewards...
native oyster
Also the daily goals power creep isnโt allowing me to complete. For some reason itโs actually negative -3279/2750 lol @onyx bear
@native oyster it's probably because you swapped out ships for weaker ones
@native oyster I donโt think thatโs it. The power creep for daily goals is about upgrading station, ships, and captains. Which is what I have done like upgrading to level 15. I should of surpassed it but itโs negative
shell basin
Its also based on ship strength, trick is to swap over to a weaker ship thne swap to a stronger one after deadline hits
mighty turtle
If you can put a good warship out on a mine recall the miner and replace it with next best best warship. Then claim reward. Replace miner and commence mining
If you donโt immediately claim reward though it disappears again when you change the ships back
native oyster
@native oyster @mighty turtle @shell basin Your right. Thanks. Missed a few days of rewards wish i knew sooner.
dull vale
I have a Milestone Achieved that does not go away no matter how many times I claim it.
oak wave
@onyx bear I keep getting an event notification that we won the alliance hostile hunt over and over and over again.
proud barn
@oak wave
So does everyone. THE HOSTILE HUNT EVENT. Very annoying. But Scopely don't have anyone on the payroll who knows how to fix it... Or the non working captain mining buffs.
swift dust
@onyx bear I'll just put this bug out there... The screenshot says it all... Been seeing it for the last 8months unfixed... Yes, it was reported... FYI, this is on an Android...
Top row removed from scrrenshot
frozen shale
repair time increase when you start it
astral quartz
I didn't get rewards for already being lvl 17 in the Ops event either
restive folio
When I log out of the game I come back and my ships have spontaneously combusted this happens when I'm mining it happens when I'm recalling it happens when I'm just sitting there doing nothing can someone please fix this problem
And there is no report saying someone someone killed meand there are times I leave for 30 seconds come back and I'm dead
alpine verge
Yes, itโs a glitch... er, feature. The only upside is that being destroyed you can now insta-repair them for latinum!
sleek flicker
Well SCOPELY knowing, everything is working as intended
novel jacinth
Oh my god, I know this is not a bug but it is so annoying - It has been 4 full days and 8x15k ore refinery batches and not a single one Uncommon ore... Come on game, I can't upgrade my Talla I need 1 uncommon ore come on, I need 1 uncommon ore for 4 full days... :/
native oyster
@onyx bear @native oyster i posted a question here on a difference of warp distance between two lvl 30 systems (one being 40 and one being 27). You guys haven't answered. I submitted this with support and look what i got as a reply. IT WORKS AS INTENDED! ๐ ๐ ๐ค
Seriously, @onyx bear @native oyster this cannot be as intended... I got thรฉ quest after reaching ops 26. I Will not reach lvl warp 40 with any ship in months. Clearly this is a bug, An error of thรฉ last update. Fix it!
alpine verge
If youโre frustrated with both the game and customer support, itโs working as intended. ๐คฃ
I like that... keep that mission. Like thereโs an option to discard it...
sleek flicker
Hahaha, Working as intended, like everything else right?
the bugs are also working as intended
proud barn
@restive folio
It is working as intended.
To err is human... To really fuck things up requires Skopely.
Caught a flight with Skopely Airways. As the plane pitched wildly and then dove towards the ground on its way to obvious oblivion, the pilot got on the PA.
"GOOD DAY LADIES AND GENTLEMEN AND BOYS AND GIRLS. THIS IS YOUR PILOT SPEAKING. EVERYTHING IS WORKING AS INTENDED. IF YOU NEED ANYTHING ELSE, PLEASE GET BACK TO US IN 2 HOURS."
proud barn
Seriously @onyx bear and @native oyster ?!
native oyster
@native oyster it's because the MORONS nerfed warp w/o adjusting the missions
They probably thought.. oh it's just a pve mission.. it doesn't matter.. they can wait 3 more months to finish it...
shell basin
When will the ships stuck in battle loop bug be fixed
wind warren
Fed mission to kill hostiles in Vulcan. ALL the hostiles are Fed and so you lose fed faction points to gain...fed faction points ...by killing Fed ships???
dusk yoke
@wind warren sometimes in vulcan other types show up. You either wait for those or take the very small hit in rep to complete the mission.
wind warren
@dusk yoke I see the options.. it's just very poor planning..
fallow jetty
Agreed
dusk yoke
As with most things in this game unfortunately. @wind warren
shell basin
@native oyster so if u could recall my bugged ship, thatd be great mmmk
native oyster
@onyx bear @native oyster TLDR: Mining crews do not work, rates are too low. Full: I hate to keep bringing this up but you need to sort out mining rates. Not more mines but the actual base extract rate. Even post repair changes it still doesnโt work. Example: a full repair of my gladius now takes 2 million tritanium (used to be 14). Even if I use 4 specialist mining ships the best you can get is 15k/hr from all 4 (it reports higher on preview but actual is 15k). That means itโs nearly 5 days solid mining for one repair of my ship (which I blow up daily). I donโt want to play space FarmVille for 5 days just I can play properly for a few hours!! Screenshot below shows the base extract rate for a trit mine. This needs to be multipled by at least a factor of 10. Look at the stats for the old digrpm server - that worked well!
Iโm stating the obvious but it seems you have to be told over and over again. PvP in game only works when people have something to steal. People need to be able to mine so that raiders can, well you know raid! Non PvP need the mining to progress. No one will spend money on a game where they canโt progress! Same goes for g2 and g3 refining. The returns are far too low for the new requirements (or the new requirements are too high either way)
native oyster
Also my Kirk and Nero are bugged again - they should be same strength level as gorkan
native oyster
Same lvl histile, different faction... Why difference in parsteel?
And anither question @native oyster @onyx bear why are there only trained romulan patrols and not klingon or federation ones?
frozen shale
@native oyster because they come with dilitium thats more rare
rigid granite
๐
gusty prism
I was going to post about the bugs ive found but it looks like you guys have it covered
Cash grab as intended
I guess
shell basin
Youre welcome to deadhand particularly if it hasnt been brought up already
Hopefully makes it more likely they will fix things eventually
hollow kiln
I bloody love Rom Trained Fighters lol
shell basin
XD
Why does the displayed fac level requirement change when cooling down after a purchase?
Some packs say untrustworthy as a requirement lol
I pointed it out to support and they said if i wanted to buy more id have to get my rep to"untrustworthy"... do they even know how fac rep works?
native oyster
@hollow kiln Yes, but why arent there klingon or fed trained fighters? @native oyster @onyx bear
If i submitted this to support, i d just get "WORKS as intended". So posting it here @onyx bear @q2
shell basin
Klingons are born warriors, they dont need training
hollow kiln
Absolutely @native oyster , similar ships should be introduced for the other two factions as well...their impact on faction rep is 10x higher than regular patrols @native oyster @onyx bear
native oyster
picture says it all really.....
shell basin
How many fac points does it give
hot drum
@native oyster just like when Kirk stole the bird of prey in the search for spock.
my guess is generic klingon character stole a romulan ship.. kirk style :)
there has to be a deeper secret meaning to it, because surely the game developers couldnt get that much wrong... but i did hear them saying their favorite star trek character is luke skywalker
shell basin
We had a cretin called himself skywalker once
dusk yoke
Thats not very nice..
native oyster
what exactly is supposed to be on sale here? 2nd day in a row now....
possibly triggered after faction shop purchases....
thin vapor
@native oyster your Trekkie status... nothing more... Scopely loves cash and hates players...
And hates the Federation judging by their game design...
native oyster
Lol.. you still got 20.99โฌ packs?? Here its all 104.99/49.99 โฌ, 1 x 20.99 โฌ and 1x 4.99 โฌ pack
I've only purchased a โฌ5.49 officer pack, purely to unlock the next level
Spending โฌ20.99 on materials which are completely useless to me just to see if the โฌ49.99 packs are any better just doesn't appeal to me
at level 33 i should not be seeing any G1 or G2 materials whatsoever
this is just insane... i'm forces to buy 104.99 packs to get anything worthwile..
if the game was relatively bug free and there was decent mining rates to cover operational costs I would have no problem purchasing โฌ104.99 packs once or twice a month, but I'm pretty sure the contents of those packs are the same as back on DIGPRM version where the contents were x10 more valuable than they are now in the current inflated economic enviornment
@native oyster would you mind showing me the contents of the ship ultra and what your current player level is please?
sleek flicker
For that money you could have a fully AAA game with DLC
The moment you buy such pack, it gets removed and the prices goes up
native oyster
Since the relaunch in June or whenever it was I had planned (justified?) spending one ultra pack per month, that stopped in August when it got to the point of needing 4 packs to upgrade a single weapon slot on one of my 300k uncommon ships
Kk m8, gimme sec..
playerlevel 23
trail gulch
Not sure if it's been posted or not, but I thought I'd throw in my two cents here,
How exactly do we complete this mission?
terse haven
Same thing happens for the other factions. You take a hit in reputation to complete the mission...
trail gulch
So just hit the rom ships?
native oyster
thanks @native oyster i think it's more or less the same as before but you need ten times more of everything to make the same progress as before, so instead of adding value to packs to make them appealing they have done the opposite!
ebon pike
Settings such as music/sfx on/off don't persist between game loads.
latent gull
What are you doing about these issues all of these players are bringing up?
sleek flicker
Hope some fixes will come soon, but if it matters depends how fast they are
tropic flint
One of my team is having issues with peace Shields. Please see attached screen shot
still socket
To add to this, the player is actively exploiting whatever this is to clean my base out. He's attacked knowing that the peace shield bug is there.
still socket
Update: it looks like my shield is only for 24minutes and not 24hrs.
Is this right?
astral vault
did you attack someone's ship or something after you put it up?
@still socket does your shield still look like it's there in system view?
lavish hatch
This is the first time i've heard about an issue like this.
And we've had plenty of people... @still socket you don't mean the shield that comes up when attacked do you?
That is an automatic shield that lasts 5 minutes... and doesn't use a shield from your stockpile.
Have you put up a shield manually?
still socket
I think we got this one sussed guys. It was a 5 minutes shield and not a 24hr shield glitch.
Still, pretty fricking shite 5min shield - not much you can do with that margin at all
lavish hatch
You can put up your own shield in that 5 minutes.
proud barn
@onyx bear and @native oyster
A serious question... The captain mining buffs have been broken ever since Skopely took over this game. The bug has been reported multiple times. Can you please ask the programming team for a specific date on which a patch will be loaded that corrects the bug? Thanks. Appreciate the fine work you are doing.
alpine rivet
The 5 min shield is just to give the person that attacked you time to recall their miners and move their station next to you for the harvest .... it stops anyone taking your resources in the meantime ๐
brittle crown
if you move your station in those 5 min and the player just put a shield during that time... well you just lost a relocation token :p
onyx bear
will follow up on officer perks fix, I've seen the issue being logged and worked on - need to chase the eta for you
native oyster
@proud barn I am doing just as @onyx bear said.
muted hinge
@native oyster Oh yeah. And Resource hunter officer as well. I need those officer badly.
grind for resource is so slow without mining officer and resource hunter officer.
native oyster
I'm level 19 now, so yeah, also in need of those resource buffs.
swift dust
@native oyster level 19 ... someone in our alliance just leveled up to 19 ... ๐ค
onyx bear
also reached 19... to add to the confusion :p
muted hinge
I am level 14 at the moment. Just max out my defense platform and defense research before move on to level 15.
Sooo...What the answer?
native oyster
I try to max everything before I level up... though as more G3 materials are needed I can see how I may change that philosophy.
You mean the commander stuff? @muted hinge
swift dust
@native oyster the way the gme plays it will force to to do that ๐
you will find out...
@onyx bear So you're on the founding server also?
muted hinge
Captain maneuver skill, @native oyster Such as mining officer and Resource hunter officer.
Also...waiting for next bugfix wave....
onyx bear
@swift dust affirmative
native oyster
i thought you were in ORDO @onyx bear
@onyx bear @native oyster die u see my posts on thรฉ trained romulans and Lack of thรฉ trained klingon and fed ships?
And on thรฉ warp speed of 40 of one lvl 30 system while the other lvl 30 just require 27ish
I had seen the first, @native oyster , not the second. I have a list with the team now trying to get more info on things like this. Ill add the warp speed to it.
Thx i need to visit a lvl 30 system for a story quest after reaching ops 26. Was a bit weird that the warp range was as high as 40. With thรฉ reduction, ops 26 lvl players hardly reach warp 26
System in question is afritalis
To get ahead of the question from the team... which ships?
(if you know)
Thรฉ ships i have?
Or are ubtalking about trained fighters
Sorry, misread the second point (only on my second coffee).
Corrected now, sorry for the confusion.
These are thรฉ trained fighters i Found. Only romulan so far
@native oyster thx for adressing and sorry for spamming
NP! I literally asked for it that time.
Btw support says that warp difference "WORKS as intended"๐ค
Well, I am asking why the difference, so be it Lore or bug I will try to find out why.
I d love me some fed trained ships. Beats hunting traders for a while, though i manage a 10k rep gain from killing faction hostiles on a daily basis
muted hinge
@native oyster What did the team say about when they going to fix Mining and Resource Hunter officer's maneuver skill?
If they fix that. I will be very happy person.
I have been waiting for month. It is hard to be patience, you know?
native oyster
Good timing @muted hinge just got a response.
It is a known issue that the team are working to fix. However, due to the complexity of its interaction with other systems and other issues taking priority, the current ETA is late January.
I know it isn't the best news.
gusty stag
I noticed Afritalis (and Suliban also Tejat) had the unusual warp needed though managed to get to them before the changes - cough, splutter
They seem to be very different in nature including exorbitant lvl hostiles @native oyster from memory some were 400k - 600k (in Suliban)
No mines nor hubs either edit: haven't viewed since the changes, Afritalis now has 3 gas*
native oyster
Gonna disappear for a bit guys. ๐ Catch you later.
muted hinge
bye
native oyster
I can see thรฉ system too. Never Came to mind tot check thรฉ hostiles. @gusty stag
native oyster
Gradientes, another lvl 30 system, has thรฉ same range of hostiles and only 27 warp required
gusty stag
I for one am hoping for the (nerfed) mission clearance... ๐ taking up space, and no way of getting to them now
ยฏ_(ใ)_/ยฏ
one in particular 'greets' me with the 'missions' synopsis every time i log in, 3 clicks to get past the dialogue every time
lol
native oyster
@native oyster further to the estimate on captain abilities, would it be possible to get a list of prioroties being worked on (and estimates if that's not pushing our luck too much)
gusty stag
yes, but I think some planets have an unusual storyline attached perhaps @native oyster js
as they seem mysterious
swift dust
@onyx bear Hope that you haven't forgotten about the missing Hadley...??
onyx bear
I didn't, will nudge again now ty for the prompt ๐
swift dust
@onyx bear np
native oyster
@native oyster Its high on my personal list to get something like this together that can be constantly updated for everyone. I can't make any promises today on what form that will take. But I'll post again when I can.
nice work on the latest downtime notes @native oyster
hot drum
@native oyster thats all we ask for, just keep us all in the loop so we have a little idea of whats happening. We understand you guys have to do what you need to do making the game less buggy, and by letting us all know here on discord saves alot of agro and hostility towards the game/scopely in general. ๐
native oyster
I know - and the team is very open to this. It is just going to take a little time to get everything in place. ๐
swift dust
@native oyster The announcement is good ... open communication like that always is...
hot drum
@swift dust congrats on the merge... 1 big happy family now ๐
swift dust
@hot drum Thanks ... new chapter moving forward
hot drum
so much love and peace in the game now, perhaps we should put away our phasers and plat our hair while singing kumbaya around the camp fire ๐
swift dust
@onyx bear made an alliance name change and now this is what we see...
We're not the unknowns... ๐
onyx bear
if time doesn't solve it (could be due to some server lag to register new name) then please do log the case with support ๐
if it becomes widespread, with more incoming reports and reproduction steps, i'll bug it overall, cheers!
sleek flicker
probably maintenance lag
native oyster
could be a local cache issue @swift dust
onyx bear
๐
swift dust
Nope ... did the standard clear localization cache ... that is the first thing CS asks us to do ๐
how does it look to you @native oyster ? @onyx bear do you see the same?
native oyster
um, like the image i posted ๐
native oyster
native oyster
on android (bluestacks)
swift dust
ah ... now you mention it I do now remember
Firing up NOX to check
@onyx bear the "quirk' appears to be localised to the alliance that made the change
native oyster
@onyx bear @native oyster any hint where to look for the operations 23 event that just disappeared when finishing operations 23? ๐
swift dust
@native oyster is it still there as per the screenshot?
native oyster
Nope
I just took the screenshot anticipating something like this as this game has more bugs than i can count
native oyster
Would expire in 4,5 hours
swift dust
Mine still there but I did complete it quickly
Maybe do the goal and it might complete and reappear
native oyster
I did
swift dust
The other option is to clear the localisation cache and try again... A lot of content is cached
native oyster
Wanted to do it before maintenance as I was sure they wont finish the maintenance in 5 hours
onyx bear
@native oyster ty for heads up, do you mind poking support with it?
native oyster
Nah I will wait until it should end
onyx bear
k
swift dust
Try what I mentioned first... If you contact Cs, mention that due to time limit, can they auto complete... Need before and after screenshots as evidence...
native oyster
Im sure your customer service is well exhausted with stupid qโs
@native oyster if you have reached ops 23 one lv23 hostile kill should complete it, if not restart your device as that's the only effective way of clearing the cache, the clear loc cache button doesn't work completely
Ok iโll try that
swift dust
I know someone who has waited for weeks since Nov 4th and Cs is still asking them to be patient!
native oyster
But the event itself disappeared from the list
swift dust
Yes, try what we are reconmending
native oyster
How would you clear localization cache in iOS? ๐ค
swift dust
This is a road that we have travelled for the last 8+ months!
native oyster
Thatโs why I appreciate your efforts quite alot
swift dust
Star Tek logo top left > Settings > scroll down
I'd take a screenshot however we just entered maintenance
native oyster
but the in game cache clear button only works like 5% of the time, restart your phone/tablet!
swift dust
Agreed Phil, best to do both to be safe
native oyster
Changes to defensive Research:
โข Bonus for Hull Density HP
o Level 1: 50 | Level 2: 90 | Level 3: 140
โข Bonus for Shield Modulation HP
o Level 1: 30 | Level 2: 50 | Level 3: 80 | Level 4: 120
@native oyster @onyx bear no change as far as I can see.....
onyx bear
ill check ty for spotting
native oyster
tyty
native oyster
yep, restarting now
sorry i got distracted, no change on Hull Density
no change on Shield Modulation either
@onyx bear โฌ
onyx bear
when you said yes, was to server having maintenance earlier also? ๐
native oyster
yeah the maintenance was done @onyx bear as evidenced by the holiday tokens
swift dust
@onyx bear Not seeing the Holiday special in the Dailies ... what am I missing?
Yes, I have rebooted the phone
native oyster
check your top level reward if not already claimed @swift dust
swift dust
oh... i see thanks Phil
I guess that being that it is 3am and sick as a dog, drugged to the hilt, it was easily missed
native oyster
are they there for other levels or just the top @swift dust / Sickboy
swift dust
Nope
I wont be seeing too many as The Romulan Champion is above my main ship's ability
It's unobtainium for me!
left hemlock
We have in our alliance systematically this reward but we can never recover it ... the reward reappears every minute ...
native oyster
@swift dust thats why i have ROM and FED on side ๐
@native oyster @onyx bear
the sale glitch is definitely triggered by faction shop
real ember
Iโm sure itโs been brought up, but the lean
Bing the game while warping and coming back to a destroyed ship is annoying. When will it be fixed?
native oyster
it only appears after i visit shop
real ember
Leaving the game while warping....
hoary marsh
daillies say i need to reach lvl 3 first
native oyster
@hoary marsh happens sometimes, a restart usually fixes
subtle basin
so, who do i need to contact for not getting holiday tokens?
native oyster
did you get 255 points in daily goals?
subtle basin
yes, first i thought it was because i finished all dailies before update but others in my alliance who finished up before did get them
native oyster
i was 235 points when our server went down, logged back in and collected 25 points for 3 x 4 hour chests to get the last reward, I would have thought unless you complete after the update you wouldn't get them
subtle basin
so, what now?
native oyster
Check your inventory, if they are not there in other section contact support
dark pollen
@native oyster
I realized in time the Event: Operation 23. I have unfortunately not received the rewards that are related to this event. As soon as I went to level 23, the Event disappeared from my list while before that it was more than three hours! Has anyone else had this problem?
I said that I followed the advice of @native oyster at 15:54" above and it did nothing.
native oyster
@dark pollen me. Just complained about it just after the maintenance.
None of the clears help. The event was a ghost event.
dark pollen
I sent a ticket to support, so I would not be the only one. Thank you DND
native oyster
Apparently need to start screen capturing everything that has even a slight meaning for the game progress, as it seems this is very very glitchy game which should not be opened yet for the public.
dark pollen
I had more than three hours left. I uninstalled / reinstalled the game and obviously made several hostile level 23 and higher. Nothing makes the event literally disappear from my list just when I passed 23.
native oyster
That disappeared right after I finished the operations 23.
dark pollen
It is clear that it is painful all these bugs. If there was only that ... I must be on my twentieth ticket to support for similar issues.
native oyster
One of our alliance member got the prize as he was already past the 23 when it started
dark pollen
Yes, in our alliance too. There is one member who has automatically received the prize (he is level 24). Another passed Operation 23 and was well priced by relaunching the game. But the event had not disappeared from his list as is my case.
So you obviously had exactly the same problem as me.
You sent a ticket?
native oyster
No. I donโt have a clue where to send a ticket from.
And yes, exactly same problem.
dark pollen
@native oyster You can send an email / Ticket to this address:
startrek-support@scopely.io
Do not forget to attach your screenshots and your profile.
native oyster
Lol, next report to Google for trying to type discord in ios gmail...
silent vector
Rafinery dont work and stop me 3-4 days. I cant got UNCOMMON items. 0. Zero ! I stuck. Cant upgrade even tier 2 ships. Your game is Alpha stage
astral vault
i can't tell if you're trying to insult the game or just don't understand what alpha/beta/global launch actually mean.
quick idol
@onyx bear
The 3* mining quest for Klingon gives 2* reward... is that correct and if so, why?
charred thunder
@native oyster YES I had the exact same thing with my Race to Level 23... I was on level 22, and I worked on getting it to level 23, had 17 hours left on the event clock, and i got to 23, and then it disappeared, I'd bought a pack just so i could finish it, I didn't even get any of the other level rewards, I was totally Pissed off .... @native oyster @onyx bear
the trouble is, I don't have a screen shot of having the event, which is a pain, becasue it's like our word against theirs, and have no recourse if they say i didn';t get it, which I had with Uhura too.
alpine rivet
Nice joke ๐ ๐ ๐
Uhura is still broken and can't be upgraded, so let's give her away .......
native oyster
The left hand doesn't know what fingers are missing off the right ๐ ๐ ๐
rigid granite
imhad same problem contact support takes a few day in. order to het helped . but they upgraded mine for me had errorofficer 18
green rune
At least we have the officer already... Until it gets fixed in late jan ๐
sleek flicker
seems internal communication is broken
Uhura is broken, but we don't mind, we will just give you a broken character
green rune
As i said ealier... Do these guys have a content plan? Dont think so. They are just releasing whatever they have at whatever time they want it seems, without logic. Unbalanced jelly meta, now this broken uhura as a 'gift'. Thats just so weird it doesn't make sense... Why do you want to break your own game in the first weeks of launch, despite the known issues already. :/
native oyster
Because of forced launch too early. Now deal with 100k people and more coming in, meanwhile trying to fix whatever there are to be fixed and survive. Lol
This same stuff has taken down bigger gaming companies than scopely
Probably had a cash flow problem and had to release the game early or shut it down completely
It would explain why they are suddenly trying to scramble to hire developers and community managers
As well as why they are trying to just pull money out of everybodyโs pockets like crazy
limpid yew
Plus, the Star Trek license is expensive. Feels like most ST games have high purchases.
native oyster
Oh it isโฆ The licensing is probably their biggest expense lol
That is so phenomenally expensive
green rune
They should just be way more transparent about everything. Nothing seems to make sense and we're just guessing for answers. They are getting out of touch with their audience... Look at FB literally every post is filled with 'oh broken jelly meta, pay 2 win game ๐' kind lf comments yet they keep posting more of the same. Asking for content plan, more patch notes whatever, details about whats going on, idk. Nothing is coming out and now we have this lol. Is there even a detailed bug list or anything? Its just sad i really enjoyed the first 2 weeks and it feels like the more you play, the more you know, the more bad stuff seem to pop up left and right...
limpid yew
All they need is to keep their heavy spenders happy and spending. Us krill are not important.
Law of microtransaction economics.
native oyster
Licensing these movie titles as games are often mainly based on profit.
Other way round is a different story
swift dust
Licencing brands like Star Trek, yeah, for sure... Licencing costs money! But brands bring customers and Scopely is not new to this
zealous solstice
Days of farming, the game does not give me 2* survey parts anymore.
earnest copper
Great, new release and new buggs. Now fraction daily does not show up. Combined with the nerf in the update can we now not complete the daily 180p goal since it takes 2-3 weeks to get material enough to upgrade the main buildings.......
dim robin
I'm curious to known if we all see the same completion requirements for missions. For example the mission "Assistance" I have to mine 250k tritanium. Is this value the same for everyone? I wonder if it's based on what you've had in your stores at any point. Which as a paying player means ive had a lot. To mine that amount of resource successfully will take weeks and tbh... Balls to that. It's not a good narrative mission.
In a similar way some targets are nearly x4 my power level. I'm 40k targets are 160k ish. It's nice to have targets to reach, but that's ridiculous again will take months to reach without paying. And I wonder if others who are on the mission "Subspace Tremors" have a target of 16 0k... Has my purchasing behaviour informed the complexity of the game... Curious
urban harness
I have to kill 18k-37k ships. I got those missions when my ship was 5,500
Iโm barely 9,700 now
alpine rivet
@dim robin yes same for all, wait till you get the 50k dili missions ๐
dim robin
I've got to give away 300k dilithium!
That mission is on a back burner @twitcher
And yes 300k not 30k..
Sorry 500k
swift dust
Greedy Klingons!
native oyster
@dark pollen Morning. If you haven't already, drop a line to CS. They should be able to help.
dark pollen
@native oyster: Thank you for your answer. I wrote to the support yesterday may soon after posting here. For now, I do not have any answers yet. If I have one I'll keep you posted here for those who are also in the case.
native oyster
@native oyster @onyx bear any insight from the game team on the Uhura upgrade issue?
swift dust
@native oyster @onyx bear Ihave to ask again ... Any news on where's Hadley?
alpine rivet
@native oyster i think they need more examples to figure it out, hence the holidays gift ๐
native oyster
@native oyster CS should be reaching out again soon with the solution. Sorry for the delay on that.
And @swift dust No solution for you there. But looking more into his disappearance.
swift dust
you will need him soon yourselves ๐
Word of warning @native oyster levelling up brings you in line to be attacked and milked by our server's #1 level 32 pest ... hold onto your pants when you do
charred thunder
@native oyster what about the missing Level 23 Event, that we did and then it disappeared without any rewards??
native oyster
@charred thunder That is one for you to direct to CS in-game. That will allow them to track it with your account.
swift dust
For those interested ... a gift was pushed to fix the Lost Horizon quest ...
onyx bear
@charred thunder can you please fill me in on the issue? couple explanation lines i can follow it up for you
missed this one im afraid.
charred thunder
No problem @onyx bear , Iโve seen quite a few people have had it but I donโt have any screenshot as I didnโt think I needed to grab one, but in events it had the Race to 23, basically like the Race to level 20, I got to level 23, and then checked the events tab and that event had gone, disappeared, so I didnโt get any of the rewards, for any of the steps in there.
native oyster
Before
So the pack support has pushed to my account to upgrade uhura has taken away about 90 shards
After
onyx bear
cheers
will log it, meanwhile please do approach support to get comp'd accoridngly
(if eligible - gonna need to check further details)
@native oyster still on a struggle with Uhura i see heh.... yeah, root cause of issue is a mismatch of required shards, support has the full flow to fix as you pointed out - any other quirk file another request please
native oyster
i have done, prior to server alignment 84 shards were required to promte
charred thunder
Yea I did send a message to them, got the generic reply
So just waiting. ๐ thanks for your help @onyx bear know this is a tough job for ya ๐
This was the event I had, but then it disappeared, this is the screen shot from dnd above.
sleek flicker
So, what's next on the table, what is going to get fixed next?
dark pollen
I'm still waiting for the "generic" answer for me. However, I hope they will release the rewards soon because I was counting on it to organize my progress. I am downright stuck because of that.
native oyster
Lol, had to spend base relocation in a system as a mission didnt recognize i was in the system.
brittle crown
is it the mission that asks you to move somewhere?
I had the same thing, but I guess they're just testing if you actually moved to a system during the mission, which makes sense since the missions asks you to move somewhere
native oyster
I moved during the mission
And it was a move that the mission requested
I was in a better and higher system in romulan area, moved to lower as the mission wanted me to move to specific romulan system, and had to move again in the system to finish the mission.
(FYI iโm lvl 23, i kind of know what I do)
open finch
looks to me to be a bug here. Each tier I upgraded my cargo it would say it was adding -50. It doesn't actually take away and currently I'm sitting at 5530. Unless it's adding 980 and that's 50 less than last tier...but then the cargo capacity isn't going up 57k I don't think from current 77k, it'll probably go to 88k
lapis kindle
Jodo it's adding overall cargo but lowering protected cargo amount
charred thunder
@dark pollen yea same here, and I even bought a pack just so I could finish it and get to 23. And then to have that disappear was like a kick in the head, just like the update they did a week or so ago, I had gotten my ship up the way I wanted, bought a pack to upgrade it, then they go and slash all the Warps on them, like I knew an update was coming but there was NO mention of cutting the warp, I wouldnโt have bought the pack if I had known, I wouldโve waited. So really I should ask for a refund, like itโs the same if I bought from a shop, and then they didnโt deliver what I bought or was promised, I can get a refund, should be no different
@onyx bear @native oyster or at least some kind of compensation.
Instead of a oh well this is what it is now, deal with it kind of response. Like yea Iโm fine playing it how it is now, but the fact that I paid for something the. Had it taken away from me is basically theft.
rigid granite
@charred thunder a lot off player had ther warp stolen from them. i dont like it but to bad for now we have to wait for better ship for warp higher than 22 now
charred thunder
@rigid granite oh yes totally agree ๐ like yea I deal with it, and carry on, but just yup the never ending Giving with one hand, then taking it away again is getting annoying.
rigid granite
Totaly agree with u. But as long fanbase is constructive with feedback we could achief way more.
charred thunder
Like Iโm not going to go all โBearโ on them Iโm not like that ๐ I try my best to be constructive, and Iโm patient, I think itโs a game with great potential, and I totally see every server will need to be playing the same level playing field. And us being one of the original players means we have to deal with a lot more of the balancing act then the newer servers have too ๐
proud barn
@charred thunder
Scopely reduced the warp so all servers would be equal. They COULD have INCREASED the warp of the other servers, but that would not allow them to milk money from their cash cow.
native oyster
That s normal
glass frost
Every time I get a base to less than half health, it resets it's hp again.
dark pollen
@native oyster @native oyster @charred thunder :
Well, I got my formatted answer about "Operation 23 ghost", I'm afraid it'll take another crazy time to unlock our rewards:
""With regards to Operation 23 event, our game team is still investigating this issue. I cannot provide you with a specific timeline for when it will be fixed, rest assured that we are working on getting this resolved as soon as possible.""
Ps: Steven, stop typing the NA for free, I have to comfort them after! ๐
native oyster
hello! there is abug with blueish offizer T Pring. as captain she should accelerate the mining time for gas. the countdown works but when tve time is zero, there are still ress on mine and not in cargo. do, in fact, its not accelerated
charred thunder
@dark pollen lol whatโs that last line?? Lol
native oyster
@native oyster officer and ship mining bonuses are not working, they factor in for calculations for time remaining on the ship icon counter but they don't effectively increase the mining rate as they should. We were given an estimate of late January for the officer fix but no mention of the ship bonus
thx
summer stream
@onyx bear are you aware of the bug where you cannot attack stations and ships just โparkโ on the base when ordered to attack
onyx bear
you have backing screens and reproduction steps at all plz, can check it
swift dust
@onyx bear Morning ... you know my question right?
swift dust
@onyx bear "Where's Hadley" update please
native oyster
๐ก
brittle crown
lol you really like him don't you
native oyster
Latest support response to missing uhura shards: can you send us screenshots please? Can they not scroll up and see the ones I posted already??
The 23.5hour countdown to response starts over again ๐ญ ๐ญ
onyx bear
support don't hang out here, they have enough on their plate already ๐
please do comply with their request, so they fix accordingly
Hadley still MIA, we all looking for him still.
summer stream
@onyx bear its reproduceable at this very moment
Can demonstrate, but hard to show with screenshot isnt it? Since it will just show my ship parked on a station
native oyster
@onyx bear i have posted again, just venting my frustration lol
onyx bear
@summer stream i hear you, do you want to please mention each step to reproduce
and do you confirm it reproduces 100% of the time?
summer stream
Yes
After the initial attack the station is untoucbable
If u check priv from me ive sent screenshots of atleast two current examples
Untouchable
brittle crown
the statino cannot be attacked for 5 min after being attacked first
brittle crown
maybe he activated a shield but it didn't show up? still a bug anyway
native oyster
@summer stream could it be a visual error where the 5min shield from initial attack doesn't show? if so exit to galaxy map and return to system view and it should show
summer stream
No
brittle crown
still can't attack him now?
summer stream
They havent repaired guns, ships, one example ive now waited more then 12 hours
Still no shields, ships not repaired or station(so he is not active), i can scan him so no shield, but ships still park there
And i have multiple examples
@onyx bear still following?
If there is any doubt to my experience with base raiding please refer to the resources raided list..
swift dust
@onyx bear Did he go on holidays in the Maldives and decided to stay?
brittle crown
Hadley on holiday sounds nice
summer stream
@brittle crown nope
onyx bear
@summer stream yeah checked with support it's a known one... ty
summer stream
Okay... great
onyx bear
@swift dust he may well be :x so jelly!
summer stream
Fix comming? Workaround? Its kinda our only way to progress due to warehouse limit(except for mining which is super slow)
onyx bear
being worked on, no worakaround as of now sadly. sorry about that
sudden laurel
How about stil having to go sector/galaxy view to refresh a mine?
summer stream
@onyx bear so in a month when ill ask about this bug again, what should i refer to it as? You got some IDs you use for bugs being worked on?
swift dust
@onyx bear but seriously, he can't be that hard to find unless you're holding him back for a special event ... He would help quieten the complaints of nerfed warp ranges ... makes a nice Christmas day logon gift ... hint hint
summer stream
@sudden laurel atleast there is a workaround
brittle crown
@swift dust are you sure he will increase warp range though? what if he was actually fitting his desciption now?
swift dust
@brittle crown He and Cadet Scotty gave you far reach ... We're talking during the beta pre-Nov 1 .... November onwards a lot of nerfing has happened and Hadley went missing
brittle crown
yeah I understand that hadley + cadet scotty were allowing you to reach stupid warp ranges with your ships
cadet scotty works as said
hadley's text doesn't say warp range
sure until he's released we won't know if it's a typo or not
but what if it isn't and he actually doesn't do anything to warp range?
swift dust
Cadet Scotty range was seriously nerfed...
I believe Hadley was changed to speed ... I have a feeling because it is a hard one to answer that he's held back for a special event... Have not checked if others are held back too...
native oyster
@dark pollen but hey, you got an answer. Itโs 100% more than I have got.
dark pollen
That's why I wanted to share it with you ๐
native oyster
Even iTunes is confused whatโs happening in Scopely
Scopelys situation is like someone made home made cookies and sold em to wal-mart, and for some reason got a purchase order of 2000000% more than you literally can produce, and accepted the PO for the money.
Thatโs a quote from a friend working in iTunes support
โGood will, bad decision to go publicโ
(Public meaning global)
sudden laurel
Game is still in early production, the paywall and recent warp range nerf in place to keep players out of unfinished zone, while they milk the whales for money
alpine rivet
@onyx bear so today I received the "Uhura fix" ffs, there are times when the level of incompetence astounds me.
The issue, scopely upgrade Uhura and required shards have changed ... ok. The fix, give players the necessary difference in shards to be able to upgrade ... makes sense.
So previous i had 40 (promotion was at 36), now promotion is 108 so support email to inform they have given me 54 shards to make up the difference .... alarm bells ? This kind of maths is starting to explain some other errors.
On checking Uhura, I now only have 4 shards of the 108 required, so in fact they have just removed 36 shards ... no changes to strength at all and further from promotion ... incompetence seems to be a polite description.
onyx bear
passing on thanks
alpine rivet
@onyx bear I've also emailed support with update ss
native oyster
@onyx bear @alpine rivet same issue I had, except Uhura is 144 shards to promote, I had 111/36, after the fix I had 40/144
@dark pollen
Lol ๐
Thatโs maybe the tier 1 prize on the path to Race of Operations 23
dark pollen
@native oyster @onyx bear @native oyster :
I do not understand that we all have different answers on the same problem. And actually, here DND does not even get 1/3 of the overall reward! Frankly, it's anything!
native oyster
Itโs 100% more than you got, your turn
dark pollen
These are the complete rewards that one must have
2,350 Million Parsteel, 125,000 Tritanium, 19500 Dilitihium, 15 Fractions
of Kirk Legendary, 35 Fragments of Javaid!
Sincerely, it is not difficult to provide chests with this to all those who have suffered the bug!
@native oyster : I sent a new message to the support to explain all that.
native oyster
I feel bad for the CS. They are probably just asked to do something and to figure it out as thereโs nobody to supervise or help.
I can imagine the qty of support requests is just so big that it doesnt matter what u answer, because you already know the ticket amount is just growing every minute, no matter how hard they work. I would probably just quit my job there lol
dark pollen
There should be a support person allocated to discord ๐ I'm sure it would be profitable ๐
gusty prism
@onyx bear unsure who to @ about this.
Officer abilities dont work.
Doesnt matter who i put on the ship i get the same outcomes for experienced gained, loot dropped, material mined.
The whole officer ability system is broke. Ive spent real money to get my crew upgraded and now am seeing this is a broken element. I would like an answer before i request a refund for my apple account.
native oyster
There a few that work but most are โnot implemented yetโ
native oyster
@gusty prism iTunes is currently not refunding Scopely
peak mason
Hey what can i do, when my Ship will not repair?
native oyster
Wait to get enough resources? ๐ค
charred thunder
Ooh a response to level 23 event?? This was mine just today ๐
plush ravine
@native oyster @onyx bear For some reason I cant find a single jelly mission for blueprints. I didnt buy it and I regret it but i have 46 bp and have been everywhere and can only find one mission for 1 piece
native oyster
@plush ravine you can on,y get around 50 total from missions
Donโt think it can be obtained free
plush ravine
Does that include the 25 from the event? @native oyster
sharp nebula
Itโs more like 49 from missions so a single purchase wonโt get it for you
dark pollen
@native oyster @native oyster @charred thunder:
Another answer for the same problem ... we will be able to collect them ๐
orchid bramble
Another crew bug? Del is supposed to increase dil from hostile, by 40%, but he does nothing. Anyone else confirm?
native oyster
I havent seen any officer ability to affect anything. And one of our alliance members reported his upgraded envoy mines the same speed as his not upgraded envoy, so I dont believe the ship upgrades work either. Leveling tier up probably works. Dont know that either.
alpine rivet
None of the resources abilities work @orchid bramble
chrome fractal
@onyx bear Boru (7) and nearby systems' coordinates are be cut off on its infobox. The Y is -800(or thereabouts?) but it says -8; Eshu's says -7; Aodaan (8)'s is cut off completely, only showing the minus sign, etc. This is probably affecting a lot of other systems with high system IDs. Might wanna either expand that display field or put the coordinates on a new line below the system ID.
wind horizon
had a bug today where a base is showing low hp, but when you attack it the hp hops up. like, it shows 400hp remaining, but on attack it jumps to 1700 (and my ship only deals about 1500 to it before dying). this repeated 3 times, it wasnt a one-off. and with several bases
vagrant night
Milestone Achieved keeps repeating for 2 days now, I never get the tokens from the milestone. Not sure why I don't get the tokens. I have started and cleared out my cache memory multiple times and it doesn't help. Don't know what else to try to be able to receive the tokens so it stops coming back.
proud barn
It would be easier and quicker to just make a list of the things in this game that actually DO work!
native oyster
@dark pollen it keeps getting better.
proud barn
@native oyster
Scopely have so many nice ways of telling players to GET F'D
charred thunder
Lol @native oyster wow really. I wonder when they say itโs the correct rewards, if they mean for the final tier rewards. As in you know how there are the different level rewards, if they only gave you the final one
But like surely they created the event, surely they should have screen shots of it etc, like really?? @onyx bear lIke @dark pollen โs screenshot above
Lol it would be a small list
native oyster
The final tier prize is the last pic
They compensated the first tier prize
Luckily a team member understands to screenshot everything. ๐
charred thunder
Nice, ahh yup, yea cos there was a rewards for 21, then 22, then the final for 23.
native oyster
Yea, and I was level 22 when it started
Race to operations 20 worked like a charm
I was level 22 then too
And this CS person honestly provided me the lvl 21 prize
Knowing very well I was 22 when it started
And knowing very well I finished it in time
charred thunder
Yea I havenโt even received that, I was 22 when it started, I got the Race to 20, I was already 20, and about to level to 21, when I did it gave me all the rewards for that race
gusty stag
Hi @native oyster So, I've heard varying reports on the missions changing after the warp nerfing and way out of range to a huge degree - some are having them cleared (support) with others this is not the case. Surely it should be for 'all' and not needing a support ticket
edit: when 2 tickets on different issues from earlier on are still outstanding anway. I don't see the point of yet more support tickets
astral vault
like, how after the warp nerf update, those who'd just been updated had our missions reset back to step 1, but at the second update, they weren't reset?
Or do you mean people contacting support to have it done?
gusty stag
Yes quite a few were halfway or 1 step to finish now reset to 0 completion and no way of doing them, one is as much as 58 warp requirement?
Some even higher
astral vault
yeah, if you had screenshots of your progress before, you might be able to have Support help. If not, the missions hang around until you can finally complete them.
gusty stag
We need a way to clear 'accepting' missions also.. have wanted that since starting to play.
astral vault
Yeah, we do.
gusty stag
Like there is such a thing as 'no thanks' lol.. (since the fine print is now viewable)
gusty stag
Especially when halfway its donate a zillion dilithium
Well those are set to a 'later' option also
astral vault
"Can I get some sort of financing plan for donating this?"
gusty stag
But I prefer NO save yourself; play a guitar in the ships galley
Here's a collection hat
'Good Luck'
gusty stag
This is one example of: surely we can have a decline button on some of these missions - not all are donation type, then have it state completed at 80% or similar.. when you srsly have no intention of completing different mission's or the combatant is at 590k and a totally implausible opponent for you and always will be.
This setup needs so much work and the scenarios are absolutely unrealistic in the view of Star Trek in any case no one would be 'forced to' - choices always
ie: DONATE or DECLINE
Simple and move on same with;
ATTACK or DECLINE when as I said the combat situation is highly unrealistic as no enemy will wait for years floating in space for you to return, nor the colonist situation depicted..
Unfinished missions will only serve to force more people to leave the game out of annoyance I think, I know I tire of scrolling through all these obsolete missions 
sleek flicker
Lol you donate 120K G3 ore, and you only get 1M parsteel back, which is gone is seconds I think, with higher levels of course
proud barn
@gusty stag
Can you supply me with any evidence of support clearing these nerfed missions due to Scopely resetting them? I have been pleading for a resolution on all of them, one of which I only had 5k of 500k rss to finish mining and support are refusing to do anything about it.
gusty stag
I couldn't be bothered @proud barn tbh, lol... just saying I've heard both Alliance members and Galaxy chat that some are getting missions cleared... I don't agree that they are picking and being 'selective' on who are getting these missions cleared via support therefore couldn't be bothered placing my own support ticket..
and btw is a screenshot really necessary dude?
that works just as well >> https://discordapp.com/channels/509679626763632640/509686569649831936/525767544653479936
I'm merely putting in my own 'report' - feel free to keep yours singular 
proud barn
@native oyster
Two questions.
- Has customer support completed any missions for players who were disadvantaged by the reduction in warp distance?
- If so, why was that courtesy not extended to everyone who raised tickets of complaint?
proud barn
@gusty stag
WTF @native oyster
120,000 G3 Ore?
Are you guys serious?
spiral parrot
Except itโs not 120k g3. You need 800 uncommon refined or something. Display is bugged. It used to say 800g3 ore. Still wrong. Not realistic in any case
proud barn
@spiral parrot
The Scopely dev party song.
99 little bugs in the code
99 little bugs
Fix 1 and reinstall
129 little bugs in the code.
129 little bugs in the code
129 little bugs
Fix 1 and reinstall
361 little bugs in the code
361 little bugs in the code
(you get the idea...)
alpine rivet
@onyx bear @native oyster
Seriously ? Does anyone know what they are doing ?
Over a week now, 3 responses and still not right ....
astral gale
People got the missions they no longer can reach removed? I asked if that could be done and was refused.
@native oyster
bright lintel
@warm pilot No. It's simple math - you need to overwhelm the defenses. Click on a station and look at the Station Defense Number... would you be able to easily down an NPC at the same number? If not, don't bother -you'll just face plant. Best to not station hit (if you want to be effective at it) until you're 20+ and to hit the station is better than "Hard". Even then... send several ships.
warm pilot
@bright lintel 1 by 1 right?
quick idol
Ive hit a lot of stations and used the same โexploitโ every time...... exploiting the persons inability to level their base properly.. this is not a game where rushing to the highest OPs possible is a good idea, in fact, its the worse possible thing you can do.
Take it slow, level everything.
warm pilot
so... no one here has ever dealt with getting hit by 2+ ships before the auto peace shield is engaged?
quick idol
Got a log?
quick idol
Had you been attacked at all in previous 24h?
quick idol
Battle logs are very Iffy.. might be a log issue
Or could be an exploit, log a ticket with support (sorry!)
warm pilot
what if i had been previously attacked? would it have made a difference?
quick idol
Yeah, auto shield resets every 24h afaik
Else no sheild
I.e 1 auto shield every 24h period
warm pilot
oh, okay
quick idol
That sux, then defo tell support and ping @onyx bear and @native oyster
warm pilot
this was literally the first time my stations has been attacked since i started the game
thats annoying
dark pollen
@native oyster @onyx bear @native oyster @charred thunder :
Bug Event Operation 23, continued:
I received a new response from the support! I will also copy what I wrote before this answer! (Beware I often use google translate, you have to be indulgent with my english)!
""""I do not understand. On the official Discord, we see that you bring
different answers on the same problem! Some have received their reward by
alerting you to the problem and others have only a "formatted" message from
you. In addition, some do not receive the fullness of the three stages
related to this event and receive only one of them!
Why all these different and can not you just give me my chest with what I
had to have?
Again, I'm stuck in my progress because of that.
In accordance with the screens that I already sent you I should receive:
2,350 Million Parsteel, 125,000 Tritanium, 19500 Dilitihium, 15 Fractions
of Kirk Legendary, 35 Fragments of Javaid!
Of course, I want to receive more as compensation ;-)! but I do not want to
have less !!!
Thank you for your understanding. """
.
Reply:
"""Scopely Support
December 22, 2018, 02:07 +0100
Hi,
I have shared your report with our team and will have it investigated. At this moment, I can't provide a specific time wherein this will be addressed, but rest assured our team will be working on this issue.
I will keep this ticket open so we can get back to you for updates.
James
Scopely Support Team"""
.
To clarify: in my alliance a member did not have any problem with that. He had in one go the three stages of the reward! The screenshot I broadcast above comes from him!
I was like one of you and like him was level 22 at the beginning of the Event and so I passed 23 in time to unlock the three stages of a blow as was the case for the Event Operation 20.
Ps: So we have on the spot right now: Zyrele, James, Michael and Anthony of the Scopely Support Team. Let's continue the fight we will soon contaminate all the support! ๐ ๐
quick idol
This has been the same for at least 3 or 4 says. Probably since maintence
Let me try that again...
On our server โresources raidedโ are not showing correctly.. the totals for Space Cowboys are too low. Please investigate, thanks
@native oyster @onyx bear
wind horizon
@gusty stag you have to acknowledge that this universe is temporally completely broken. there are millions of spocks, sulus, kirks etc running around, and you can recruit the same person at different stages of their career..... so a ship waiting around for you doesn't really seem out of place.
gusty stag
That really is not my main point @wind horizon
While to be able to DECLINE missions is
Though thanks for your input I guess(?) I also don't 'need' to acknowledge the obvious.
Hardly onpoint though, actually misses the gist entirely and is for Q2 btw
plush ravine
@onyx bear @native oyster Can you guys please fix the message system in game? Pms keep disappearing and its really getting old. Sometimes they come back if you continue the conversation but it is hard to keep track of things.
amber prairie
Iโve got a bug where it keeps saying Iโm a winner, but getting no rewards...
mystic axle
@onyx bear @native oyster the faction ships, Antares, kvort, and valkis are supposed to have better mining rates for the different g3 resources, but they don't. Also, upgrading the mining laser, and assigning the captain which boosts the mining rate for the particular resource also makes virtually no difference.
It's strange because when you click on a mine it predicts a much higher mining rate, but when you put it onto the mine, it actually mines at the base rate.
native oyster
@mystic axle none of the mining boosts work, officer or ship
native oyster
They need to rewrite the game lol
These are not small fixes... but I hope they try their best
mystic axle
I wonder if ship xp 'unlocks' those boosted rates
native oyster
Nope
native oyster
Hard to say
mystic axle
I measured them by taking screenshots back then before and after
native oyster
Our alliance member tried with boosted and non-boosted envoy and with boosted and non-boosted officer, no matter how the envoy mining speed was 2500/hr and 1600/hr the mining happened the same speed.
mystic axle
What's weird is that my valkis, which is a crystal mining ship is supposed to have almost double the mining rate on crystal than my Antares...
...but the Antares actually mines crystal marginally faster
rigid trench
The officer who increases warp speed by 50% when cargo is full, is also not working properly, or at all. McCoy does not increase captain maneuver. Warp times are somewhat frequently not correct making ship multitasking very inaccurate. Ships with low hull health that are recalled to base come up as completely destroyed
quick idol
@rigid trench i have noticed that when raiding bases, it often does not fully fill the cargo hold and this is why the boost fails. To counter I usually hit a pve ship before warping. It sucks but its a work around,
rigid trench
Hmm, interesting
plucky girder
Refinery is lvl 25 and I have not received any uncommon 3* since Tuesday update. This needs fixed
@onyx bear @native oyster see above screenshot plz
astral gale
I am same level and have tried to get rare G3 since November 3rd, it just doesn't work very well. I need so many and it just doesn't happen
plucky girder
I can't even upgrade any ships or stores because they all require substantial amount of 3* uncommon crystal and cost of crystal un Store Is 100$/80
astral gale
Yep same here, no ship progression since then either
plucky girder
Dtr are You OP 26 as sello?
astral gale
Ops and refinery 25
plucky girder
Don't try to force to 26.... I thought maybe 26 improve but it does not it is worse
U cannot get 26 refinery without a lot of uncommon crystal
astral gale
Crap, that is what I was going to do
plucky girder
It is blocked why shipyard and like 60+ million parsteel in upgrades
astral gale
Looks like my time in this game is coming to an end then.
plucky girder
I'm just spending it farming 3* materials and Hoping they fix it with next update
astral gale
Can't even buy rare G3 in ANY ship pack to get what is needed for upgrades
They don't want my money
plucky girder
Rare is sold in 99$ packs and some 20$ i saw
Uncommon Is whats needed
Should probably just wait tรญl fixed which probablemente be a few weeks
Sorry for typos I have a trilingual text lol
astral gale
Only rare ore, not gas or crystal
hoary marsh
only since tuesday?
astral gale
I need gas and crystal rare and am frustrated that I can only get it by refining and that is giving me nothing.
Nope since Nov 3rd
astral gale
I only have $31, $79, and $160 packs in my game - Australia
hoary marsh
well i havent gotten uncommon yet
plucky girder
Ahhhere in USD
astral gale
That is all I have received since Tuesday and I refine 4 times a day
hoary marsh
with 10 hour cooldowns
astral gale
Yes
hoary marsh
thats epic
astral gale
Supports says it is as intended to make the game challenging and fun for players
plucky girder
Speaks worlds I'm sure tomorrow will be same result
They are full of it
We can't do anything
astral gale
They need a dictionary to see what those words actually mean
plucky girder
The NPC are 160k+ power and I can't advance my ship to even think about compete cuz it needs uncommon Crystal
astral gale
I used to be able to progress base and strength very regularly, but since the 3rd of November that all stopped. The game has no challenge, and is nowhere near fun any more. Went from 10hrs a day playing to around 1 or 2 to send out and recall miners - very boring.
astral gale
The combat mission change annoyed me too, so can't get dil anymore as my ships can't hit a 200k enemy instead of an npc of my choice.
And support's response to this concern was disrespectful and condescending.
terse panther
I've had this problem for the past couple of days. My ship gets damaged and I'm low on Tritanium , so I choose the option to convert some using Latinum. Then when I try to repair again I get the message in the second image. The first image is the status of my resources when this message comes up. The only way to get the ship repaired is to restart the game. When I do, the ship says it's been destroyed. Trying to repair it in the normal method fails again and the only way to get it repaired is to use latinum to do an instant repair. This has happened at least 4 times and the latinum cost is seriously making me consider quitting the game. I can't afford to buy latinum over and over because a bug is messing up my game.
native oyster
@dark pollen
dark pollen
@native oyster @native oyster @onyx bear @charred thunder :
we must not let go of the case. you are entitled to the three stages and not only one! For now, I still have not received anything, but I will not let go until we have at least what we deserve! It's unjust addition that most players have had 3 steps and you only one!
gusty stag
Apparently this channel is unmonitored - perhaps a rename: complaints channel
Like various 'do not reply' support emails that companies have; humor us.
keen flint
Received 5 holiday tokens in an Events reward but they are not available for use. didn't get added to my inventory.
Holiday tokens awarded
Not added to inventory
fallen hawk
For whatever reason today instead of my Klingon Dailies, I got fed ones, which should not happen
@native oyster @onyx bear
rocky heron
I just bought two resource pack, for $49 and for $19. Both were supposed to come with more refined crystals. Neither did. Now Iโm stuck with a ship with no photon torpedoes.
proud barn
@rocky heron
You're a slow learner. Scopely will always over promise and underachieve. It's in their DNA.
rocky heron
Thanks.
native oyster
@terse panther Hi Zen, this is known issue that the team is working on.
It has stumped me a few times. What has worked for me, is collecting any resources from my station (even just one tritanium) and then trying to repair again.
@fallen hawk It shouldn't. Ill mention that to the team now.
I hear everyone's refinery issues.
I will continue to pass these on to the team!
plucky girder
A whole week now and no uncommon Crystal from level 25 refinery this is ridiculous
I need 120 uncommon Crystal to upgrade shipyard in order to upgrade refinery to 26 and hopefully get better uncommon Crystal odds but at this rate it's never going to happen
gusty stag
best way is to make sure it's refined in 50k lots (2* anyway) may also have been nerfed along with the warps.. lol
refinery issues are being heard, whilst missions, well - keep them forever I guess 
Request: a new 'vault' building for unwanted and obsolete missions
lol
astral gale
@plucky girder - I have been trying for 2 months for the rare G3 anything at the same level ops and refinery as you and I can't get any and I need heaps for kehra and vahklas upgrades. I have been told quite a few times by support that it is working as intended, and it is to make the game more challenging and interesting and fair - REALLY??!?!?!? All it is making is a heap of frustrated players who are unable to progress, none of my G3 ships have received an upgrade since that first week in November - slow progress is actually no progress and it is nowhere near interesting, challenging or fair!!
I was working towards ops level 26 but was told to not do it as the odds are worse than what I have now. (by other players)