#šŸ’¬-general-feedback

1 messages Ā· Page 158 of 1

whole sonnet
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But it doesn't have advantage over my North Star. I did zero damaged to the enemy hull. My alliance mates are saying these mission hostiles regenerate hull at a stupidly OP rate.

wicked jetty
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They regen hull between hits. Let your jelly wear the shields down then hit with the Northstar

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Shields regen over time

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Or the kehra, but either way you want the Northstar going second, not first in the attack

whole sonnet
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My North Star brought it's shield to zero, and my Kehrah did no damage to enemy hull, nothing? How is that balanced correctly. All of the mission hostiles are OP. I've had this mission in my list for months!

wicked jetty
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Look at the battle report

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It did damage, just not enough to kill so it went back to full

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The Northstar likely would do enough damage to kill if the shields are gone or low

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So get it's shields down then hit with the north star

whole sonnet
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Okay so it did damage to the hull, but the hull regenerated to full within a second of the battle being finished.

wicked jetty
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Yes

whole sonnet
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Considering the stats on the enemy ship, and the rewards for defeating it. The mission is [insert explicit content].

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That's 23k Tritanium for repairs. If there's one thing I hate about this game, it's this!! Livid 😔

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And a near 3 hour repair time without speed ups. The actual 🤬

nova sierra
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@zinc aurora myth busted ⬆

tiny fulcrum
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Using 2 ships agains a hostile captain doesn't work

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although, must admit, that's a lot better results than the first time I tried it.

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you should try spending $50... works every 4th time... like the refinery.

zinc aurora
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@nova sierra well now we know, just hope they can fix this one quick

craggy egret
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Can you PLEASE do something about all these people using bots to auto-hunt hostiles?!!

craggy egret
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And so help me if I see ONE MORE MISSION where some backwater idiot demands some ridiculous sum of Tritanium or Dilthium with basically NO return on investment, i'm gonna fry some systems! Get these stupid bastards to take some of this parsteel! No one can do anything with it and it's just making everyone a target for no reason.

versed hearth
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those missions never pay off. after some point ur just a sucka

torn karma
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@delicate sentinel thank you so much for the repair speed buff its much appreciated.... there is the other factor of repair cost our buffs are also not reducing the repair cost like they are suppose too the event did temporarily fix half the issue but please consider the whole issue when looking for an actual fix.... thank you

solemn coral
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they are

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a bug is a bug and will be treated as such

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it's just a matter of finding the right pesticide to kill it, and some bugs are like cockroaches, you know, those creeps that even survive nuclear winters

cosmic knoll
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@whole sonnet. Instead of kirk. Use chen. Try maximising the hp boost in your kehra and send that in first.

fringe furnace
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Please help 1. Username - Satarik
Username in the Game Center - Satarika
Username after losing game progress - Officer Donati4423333.
2. Bug/problem - lost progress.
I played as usual, after the next reboot, the game reloaded, loading process stopped at 25%, a long time could not enter the game. Reinstalled the game and saw it started again. I think that I got to the new server.

idle fable
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Where can we get more Harison shards?

zinc aurora
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@cosmic knoll it won’t matter which ship you send in first until the fix the problem with npc’s insta repairing hull since the update

nova sierra
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@zinc aurora it's not a bug, insta hull repair has been around since day one.

zinc aurora
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@nova sierra so what has changed then? How could everyone do the 2 ship attack before the update but it no longer work after the update?

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@nova sierra that would imply that shields are insta recharging then or that prime researches are not working but I can’t figure out exactly which one it is

nova sierra
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something is up with ship combat, not sure what it is but i reported it yesterday and waiting for feedback @zinc aurora

zinc aurora
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@nova sierra well then I guess we leave the answer to the experts lol

tiny fulcrum
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Never been able to do a 2 ship attack

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Rather just waited until I had enough power

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Now I'm about 4 levels below what I could do, rather saving it for when I need it

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When is the refinery being fixed?

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I tiered up the Kumari this morning and now I need 110 uncommon ore

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And 80 for ops... Tbh, I'll rather wait for the new Star wars game from ea

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And the 110 is for 1 component in the Kumari

stiff citrus
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Flip, the multiple ship attacks on hostile ship and hostiles do work!!! It’s how I was able to to kill my L33 hostile boss mission and get 3.8mil Dili And other rewards. It’s making sure your using the correct crews and ships in the correct order. My kumari is 268k power, vahklas 187k and NS is 181k. I use full Klingon rare crew on the kumari, full rate crew on vahklas and fed hostile crew on the NS. Using the ships in the following order worked for me. Ns 1st to bring shields down, then vahklas and then kumari and job was done.

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Full rare rom crew on vahklas*

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This was the L31 hostile boss with 2 ships. Don’t have the screen shots of L32/33

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Started with 200k Dili, did 3 boss missions and ended with 12.9mil even after donating a big chunk to alliance contribution. Don’t let anyone tell you multiple ship hits don’t work. The proof is in the pudding ^^^

nova sierra
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@zinc aurora ⬆

tiny fulcrum
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Interesting, thanks

zinc aurora
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@nova sierra interesting so it can still be done, makes me confused even more. Before the update I could kill a 70k boss with my jelly. After the update I can’t do it with 2 of them. I’ll wait till Monday though to try again because prime hulls will also be added

wicked jetty
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@zinc aurora the multiple hits have to be within seconds of each other for it to matter

zinc aurora
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@wicked jetty mine are one immediately after the other

frigid quartz
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@delicate sentinel how are loyalty chests obtained?

unreal aspen
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If you are referring to the chests in the store for 7 and 30 day...

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Those are based on getting all your daily milestones done to get the token you need to purchase that.

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Note: The Daily milestones being the top band one. If you click on the last chest to see what the rewards are, you will see the loyalty token there.

frigid quartz
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@unreal aspen right, but the badges to get the chests? i guess i don't understand, i complete my dailies and get zero badges.

unreal aspen
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Check your Inventory other. It should say Loyalty Badges.

frigid quartz
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@unreal aspen i dont even have a loyalty badge tile.

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have to contact scopely

unreal aspen
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Be sure to provide screenshots.

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Like showing your current completion of the Daily Milestones and then your inventory.

ebon thistle
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@delicate sentinel i have a suggestion for the loyality boxes , the tokens we get for finishing our dailys are become almost impossible to get with out massive amounts of speed ups with builds taking over 24 hours when you need to do 2 builds or researches taking over 24 hours ...so you end up unable to finish the dailys for the token in the last box , its not longer loyality when the system only works for low level players that have 4 hour timers ect , why not stretch it put tokens in the 4th and 5th box , maybe put 2 tokens in the the 5th box , and 1 in the fourth ..that way we can still collect tokens at a normal rate , and if we use massive amounts of speedups we can get the extra tokens in the 5th box , at the current set up , i wont be getting loyalty tokens pretty much ever.

quaint trench
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@ebon thistle it’s easy to do everyday if you have positive rep with 2 factions

unreal aspen
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And for those of us who have only 1 faction with positive rep?

ebon thistle
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its not easy to do when all your builds are over 24 hours and you dont have the speed ups which means you cant finish 2 builds a day , means you cant finish the research everyday its not easy unless you have money and massvie strong ships to beat your faction ship dailys which a lot of us dont have ...and 2 faction positive..lol no not happening anytime soon for me

unreal aspen
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I usually keep the small buildings unbuilt and use the latinum cost, assuming I have enough latinum to do instant builds while a big build is in process.

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Course, doesn't necessarily work for the defense platforms.

ebon thistle
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yes but you will run out of those to do too Priss

unreal aspen
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The gift boxes occasionally give you latinum. But again, not saying that is the best solution.

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But I do agree, making it so you literally have to do ALL your daily milestones is a bit steep for some of the things.

ebon thistle
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thats what i do but as you get more and more levels those smaller builds take more and more time and you cant finish them

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i can always get the 4th box , but i cant always get the 5th box mostly cause the refinary is being a pain and not giving uncommons so i cant upgrade my ships to be strong enough to finish 2 of the hostile faction missions , which forces me to have to finish the build ones.

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but loyality is just playing everyday , so i would suggest 1 token in the 4th and maybe 2 in the 5th for bonus ..so that we can still at least slowly get a loyality box you know for being loyal and playing the game .

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@delicate sentinel i still find it odd that we have a faction rep called PAWN , yet the word Pawn is censored in chat so it makes it hard for us to explain things to our alliance members "hey you need to get **** faction rep to do that ...hey what the heck its censored you need to get P A w n there .....funny that the devs can use the word but players cant

unreal aspen
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The Pawn faction word is not in chat...

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Whoever built the chat system filter dictionary may have gone a little overboard on some words...

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Or doing a little too much LDS...

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A cookie for whoever gets that reference.

ebon thistle
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yea especial when you cant say Pawn but you can say A** , or fturd or pretty much anyword by adding a S at the end like you cant say Dk but you can say D*ks, the censor system used is pretty garbage to protect over sensitive people i guess but but its still stupid to have a factions name that the game uses Censored

craggy tangle
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It's become impossible to mine now this game is totally screwed <@&509690795536941056>

ebon thistle
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@craggy tangle you have to take a attack ship with you kill the bounty hunter mine in peace , thats what it requires in that space

craggy tangle
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@ebon thistle my attack ships are only 50k power. the northstar is my strongest ship

ebon thistle
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then ask an alliance member to help and kill it for you

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just like in faction space if you are hated then your miners will be attacked by the hostile

craggy tangle
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Alliance members are weaker than me would you like to come over and protect my ship for me

unreal aspen
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@craggy tangle You do realize, you are in an L27 system, getting hit by a Level 28 or 29ish equivalent bounty hunter. With a Level 13 Northstar that is more realistic in dealing with Level 23-24ish types...

craggy tangle
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If i'm to make any progress I need to be were the events steer me .Scopely need to rethink there game mechanics. The hostile power needs to be 50% less for us to make any progress, plus the PvP system needs to have an overhaul to stop level 33 from hitting level 22.

unreal aspen
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Bounty Hunters spawn at the near top end of the system level with a little extra power.

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This is literally 'weaker' than what most hostile faction space ships come after you with...

craggy tangle
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You call that a little extra it's nearly twice my power

unreal aspen
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Your Northstar is literally underpowered for a Level 28/29 type ship.

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I should know, I taken my Northstar into Klingon space and have a hard time dealing with Level 27/28 ships and that was around 80kish at the time I was Level 22... And that is a Level 27 system.

craggy tangle
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Unless i pay for the parts like the PTP guys do there is no chance of getting the parts needed to upgrade the ship

unreal aspen
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I know you pain, but just telling you, expecting to survive in a L27 system and L27 hostiles at your current level... Not going to happen.

craggy tangle
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Exactly what im saying you just proved my case

unreal aspen
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They aren't going to change it though.

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You need to hit L23 to gain any real strides against L27 level ships, to be honest.

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But to be honest, that is an L28 ship with a little extra. If you are hostile to any other faction, go into an L27 system, and target the hostile coming after you, I can guarantee you, it is literally going to be MUCH more harsher than that bounty hunter.

craggy tangle
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all parts needed to upgrade the northstar are 3* and can only be found in the upper lvl systems lvl22's and a lvl25 the hostiles there are too powerful to destroy as the lvl 22's are elites and the lvl25 is over my power range too

unreal aspen
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Right, cause the G3 Survey ships are suppose to be when you are at L26... Like me, you bought the NS early... Used it heavily...

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I am L24 right now in augment space and admittedly, I paid for parts cause I got tired playing lottery with the refinery a few times and the NS was my hardest hitting ship.

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But I am under NO illusion that they are going to fix the hostile situation.

ebon thistle
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im lv 24 i put my parts into my valk which i have had for 2 weeks , havent spent a dime on it its at 112K power and beats the BHs that attack me pretty easy , until you can beat the BH's or recruit a stronger person to your alliance to help thats how the game is made, they arent going to nerf the BHs because a hand full cant defend themselfs from them

unreal aspen
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To put in perspective, My vahklas is better than my NS now at L24... Cause at L22, I was able to go 'Yea! Vahklas'

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And also not building a Kehdra cause, at the time, my NS was better by far and less resource intensive than the Kehdra.

ebon thistle
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vahklas is great it gets power fast and is pretty cheap on uncommons until tier 3/4

unreal aspen
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But the buildings at Level 23 help boost things greatly.

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The shield, foundry and engine labs being available at Level 23.

ebon thistle
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the labs are amazing , have mine maxed for my level 😃

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in all honestly your in a system level you shouldnt be in because you arent high enough level and/or power so i dont get the complaint ...the system is working as intended for the correct power levels that are suspose to be there..just like in any other game you might get a mission for that area but it doesnt mean you can actually do it till you reach the recommended level/power with out getting destroyed

normal badger
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<@&509691205798592532> <@&509690795536941056> @delicate sentinel
Question why does it show all rss owned when scanning a base rather than just showing over protected amounts like when scanning a miner. Makes raiding targets seem more profitable then it really is considering repair costs and all. Was this intentionally designed this a way or is it another glitch in the programming?

queen ridge
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Server 15

surreal condor
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@queen ridge - to report an abusive user, you need to do 2 things.

  1. Report in the in game chat. Click on their name, hit report.
  2. Submit a ticket to customer service with the screen shots.
queen ridge
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@surreal condor I did, but the abusers never get banned

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Support says they will investigate then the person is still there days and weeks later

nova sierra
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Yeah they don’t ban harassers, even those that threaten personal harm or make racist statements. Support in this game does not support.

worldly kraken
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Yeah why would they ban paying customers? We have the same issue on our server but they are the highest level player, nothing ever gets done because is cutting off a whale and we all know how Scopely love dem whales.

solemn coral
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be silent, krill

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j/k

ornate scroll
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Wow @solemn coral

weak urchin
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Why is that word not bleeped out automatically?

solemn coral
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j/k = just kidding šŸ˜‰

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and why would krill be a badword ?

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it's what whales feed on in nature

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but seriously, if it is about game abuse, support may not give you details about the investigation due to privacy concerns

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but they will read/deal with it if needed

torn karma
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<@&509691205798592532> i have issued a support ticket on tier up boost repair and assembly line research not applying to tier up or ship build times. Its been days with no response this is most likely a known issue. The problem is how much of the research is actually working. Just from a tier up and ship build I’m out 38hours worth of time/speedups thats a pretty big chunk.

fast gulch
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@torn karma why would they listen to you? They are only interested in money. Need to fix glitches before adding content with more glitches.

torn karma
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The irony is everything that is broken just makes you run out of things that can be bought from the pay to play store. Or is it irony?

nova sierra
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<@&509691205798592532> <@&509690795536941056> I was raided and have not received a notification. I would have been able to shield up but I was robbed of that chance. The support told me they know about the problem but wont refund me my ress, even though I was in the vary same situation before and I was refunded.
My feedback: With the amount of bugs in this game, you guys should be handing out ress left, right and center instead of having players pay for your failures.
If I am not refunded, I will quit the game. It might be Star Trek but its bot worth my nerves

copper girder
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Guys I am burning through Tritanium by the millions can we fix this? It’s becoming impossible to play the game at my level (29)

lean hawk
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Scopely you need start to fix refinery and stop this lottery. In the last weeks many players over lvl 28 left the game. The requirements for the buildings, researches and ships can't compare with the drop rates. You want g3 uncommon for everything . The other problem is huge server drain of tritanium. Almost no one have it. Standart nodes give you 12K, you want millions for ship upgrades. This is just insane. Packs are useless as well for higher lvls.

cyan fossil
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@nova sierra Yep, that happened to me too. Today. And the thing is, I had shielded before logging for an 8hr.

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An hour later, I got hit.

ashen magnet
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what a stupid idiotic broken game.... cannot even complete dailies without paying

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if you spend money on this broken laughable code, you have problems.

dire swan
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<@&509690795536941056> <@&509691205798592532> Is it true it's company policy to deny people who lost rss due to no notifications bug?

hushed swift
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Can you send me the issue, your player ID in a pm please @dire swan

woeful fox
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I had an issue with shields not working at same time as game crashed and closed it self. Got hit loads of times whilst I had to wait for app to restart and lost all resources.
Sent loads of screen shots of what happened and got every thing back.
So they do listen, but you need to give them as much info as possible when sending in ticket.

quaint fox
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Just thought you would want to know about the Dummy mission. Now every time I load game it calls me a Dummy. Not funny

uneven night
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When scanning a base, please only show res available for taking. Having to factor in vaults etc is a pain and I don’t see why it’s necessary

cold phoenix
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The PvP is way off. At level 23, I cannot attack a level 16 player who is less than half my overall power. But, I can be targeted by a level 32 player who has 4 times my overall power. Is there some explanation for that?

nova sierra
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Boycott will last the week of 4/21-4/28. If not longer.

pearl nexus
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Is there a way to determine our server #?

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And when can we expect a Merger or Influx of new players?? Our server is at least 7 months old now.. and Dieing...

copper girder
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Guys fix dailies at high level! It’s impossible to complete them if you are not dual faction and relatively low in reputation. You are basically punishing players for a game style which is the most natural one! @potent cipher @delicate sentinel <@&509691205798592532>

nova sierra
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Repairs cost millions in trit to complete faction dailies (550k trit per repair). This game has become disgustingly pay to play requiring $100 in trit a day. Pay to win I get, but pay to play is the byproduct of poor game design that almost instantly reduces your player base by 95% when players hit that pay wall.

bold sentinel
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@dire swan that's a bot šŸ˜†

dire swan
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I had no idea :/

nova sierra
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@delicate sentinel spawn rates for the different lvl's of ships in a system needs to be evened out. Killing 25 x lvl33 for faction dailys is a pita when there's only 2 in a system and they respawn as 31 or 32's filling the system with hostiles that give no kill credit. Spawn cleaning is super costly and half the time I wreck my ship trying to force a spawn only to see another player swoop in and kill it. Yet another level of frustration piled on top of all the other well documented frustrations in this game. /rant

craggy egret
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That's an extremely common problem, and by extremely I mean it happens 100% of the time in all systems. Everyone only kills the single hostile they are looking for due to your aforementioned "spawn cleaning" cost. The result: every single system tend to be filled with either only one type of hostile that no one wants to hunt (because their favorite ship does not win the triangle of death against that type which = fewer kills/trip and increased repair costs), or no ships of the level that you need to hunt for because everyone has killed them all off. What we NEED is for all hostiles in every system to reset on a regular basis (10 minutes would probably be good, coincide with the gift box) so that spawns are continually equalized instead of being clogged by a poor spawn mechanic.

nova sierra
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I'm aware of the commonality of the issue, this isn't my first barbecue. As to the rest of your comment I'll refer you to the first sentence of mine..."evened out" a deliberately open ended request leaving the solution in their hands. I don't really care what the solution is as long as there is one.

bold mirage
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@dire swan Were you able to get compensation?

nova sierra
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<@&509691205798592532> <@&509690795536941056>
What the actual f is wrong with this game and support?!
I was attacked twice this weekend, onece the autoshield did not deploy and once I was not norified. I reported both to support and all they have ro say is they kbow about the issue and humbly beg my pardon but they wont do ahit about it. If you dont get your stuff together Im leaving this game.
Scopely are a disgrace to the name Star Trek

dire swan
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@bold mirage Nope, my patience wore out and I told them off

bold sentinel
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@nova sierra the problem is that more new people come along and spend money, so they don't really care

nova sierra
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@bold sentinel fairly certain it's designed specifically for that kind of turnover

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All the progress is front loaded to give you those little endorphin rushes. Once you're hooked it starts to slow down a little...just enough to get you to squeeze off 5 bucks and get your hit of endorphins...then it slows down bit more and...hey where'd the 5€ packs go? Oh well 20 bucks ain't so bad....aaand so on till you hit lvl28 realise you are paying to play a game with no finished content and no visible roadmap for where it's headed.

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And then you quit and make room for a fresh junkie.

supple oyster
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Can devs have a look at 10mins, 4hr and daily chests as some of the rewards are so low they are negledgable once you get past the initial levels.

short falcon
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You need to reinstate the ability to hide in mine nodes

craggy egret
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@nova sierra It must be your first barbecue. Clearly you've never dealt with a software engineer...particularly a bad software engineer. Leave the solution in their hands and there's a 99% chance you'll end up with something that's even worse and likely other problems as well that seem completely unrelated. It's also much more likely to get an actual fix if you suggest a specific one, which I did. Our message is the same, I was simply adding a solution that wasn't vague and open ended.

kind kestrel
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Do scopely check this feedback channel?
Not that it really matters what I think but I kind of wish they did something else to the game other than another mining headache. They should change the 4th dock to lvl 26 now, I’m 24 with 2x envoys on Dilth/trit not keeping up and 3rd is NS on missions/dailies and mining trit.... where do I find space and time for the BotBay and more mining?
The biggest negative on this game is too much mining that doesn’t keep up, now they’ve just increased it?
What player survey had 50%+ stating we want more mining to worry about?

wispy crow
bold mirage
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Yeah, bot notice how they forgot to add the alliance dominion event to the schedule?

analog yacht
fathom chasm
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@analog yacht yes, i receive this most of the time when only 1 of 16 slots is free. it is know and - according to my support-ticket - tracked by the developers already.

wet turtle
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@potent cipher your servers are down in US

terse sluice
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And the UK too

molten sequoia
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the login servers u mean im still on the game as we speak

zealous dew
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seems server 141 is also down

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auth/login server globally is down?

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perfect, since the game crashes every 2-3 minutes

proud musk
urban schooner
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Can't login US server

proud musk
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People are still inside. Worried about my base now. šŸ˜’

hot patio
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What's going on why we can't login in game?

fallen epoch
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Need to fix that refinery so we can get uncommon material easier.
Make the north star have better cargo and protected cargo. I mean it is rare and should be way better than what it is. Psshh.

vagrant orbit
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I took from faction store commendation rank 6 wanted Antares blueprints this rank has no value can somebody help

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4000 credits lost

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This hang on me 😦

nova sierra
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Dude i feel you, accidentally spent 2k credits on saladin blueprints. Support refused to reverse the purchase...blah blah free will blah blah tos...

maiden swallow
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@delicate sentinel good news on 10 minute shield, even better when it works every time šŸ˜ŽšŸ––

flint cairn
orchid nacelle
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@delicate sentinel the ability for. 27 to hit a 19 really doesn't make sense as power by level is so drastically parabolic

flint cairn
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little left the players, nothing to rob, and you a shield raised for 10 minutes, our alliance is not happy with this! šŸ‘Ž

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need to make the filling the warehouses with resources automatically from the generators on the base, then to be interesting

nova sierra
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What noob voted for this crap bugged filled game as best ā€˜technical’? @delicate sentinel you guys should be ashamed to accept such a reward with mounting unsolved problems and new bugs on a daily basis.

near oasis
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I used to be able to have app notifications come my lock screen on my iPhone. Notifications include: depleting a node, mining ship is full, you’re being attacked, you’ve been attacked. These appeared as banners on my home screen and I could customize them if I wanted them to be persistently temporary, like every other notification on my iPhone. Now, I do not see the STFC app in the notification settings in my iPhone. Keeping these notifications would be an option instead of making a 10 min peace shield. I also used to get a notification when my peace shield was about to expire. I would get a 10 min notification.

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Bring back my notifications.

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@delicate sentinel

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Or at least explain why they were taken away.

glossy canopy
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@delicate sentinel Not here to play Farmville or Minecraft... 5 min shield is more than enough. More concerned with cheaters, you guys should be too...

bitter wagon
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Yeah @delicate sentinel we really don’t like the 10 minute shield

kind kestrel
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If they want to double rss protection and double shield time they really need npc bases to raid for rss like in other games. I’ve spent more on packs than any other game, done missions, now base raiding is becoming fruitless.. what do I do now?

hybrid mason
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I hate this blanking thing cant figure out what I need. How do you get yo the bot to use the commands. Read that jellyfish missions lock st level 18 I am 19 so I cant get a jellyfish bull

dry gale
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It's easy, make raiding useless and all you can do is spend money or mine for months to get 1 upgrade. That 10m shield and higher protection is just a pain.

rich summit
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Any developers for scopely on this?

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@kind kestrel I spent over an hour searching bases for good one raid and started getting a sorehead

kind kestrel
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Seems like now maybe once a week you might happen to find someone who’s bought a pack recently so loaded with rss and they make a huge mistake of forgetting their 8hr shield is up so you raid the base, get abused, they write to support making a claim they got no notification and want their rss back, support says no and then they quite the game. Scopely need to triple mining rates or have npc bases to raid

dense canyon
#

@kind kestrel they need to lower costs. They grow up so exponentially no trippling of mining rates will help long term. It helps only on certain levels. The whole dynamic and balance needs to change.

kind kestrel
#

Cost of rss to upgrade ships and buildings ?

rich summit
#

If they can’t fix refinery to produce shit load more uncommon rss then they need provide just chests with uncommon materials free or chests to buy

dense canyon
#

buildings, ship upgrades and drop rates of uncommon from rafinery.

rich summit
#

Is there anyone on this from scopely?

dense canyon
#

stuff on lvl30 costs so much millions there is not enough in the whole universe if you'd raid all bases.

kind kestrel
#

I’m trying to progress as slow as possible to level 28 because so many quit within a week after getting there, it’s not even a pay wall it’s just a wall.

#

Who’s going to buy $450 of packs to go up one level

rich summit
#

People who have mummy and daddy with good credit card

dense canyon
#

after lvl28 there is not much content left. It's amost like the game is not designed any further..

rich summit
#

Anyone on lvl 28 or higher on my server just spend all there time hitting and raiding other players

dense canyon
#

The game is beta at best. Content lacking after 28+, polish and bugs issues, armadas coming soon for how long now, half a year? And scopely has the balls to ask for money for officer packs that they know those officers don't work. I guess there is some really good essence in the game that keeps people playing despite all this, but it's sad it's not finished more, the game would be total banger.

plush bay
#

Can we just make refinery’s attack targets. It’s the first thing I would arson on my station if possible. It’s crap. Such crap. Embarrassingly bad. Sell insurance policies on burning down a refinery

#

Watching ships for 3 hours to build up a stockpile to refine. Results are like my kid flicking a booger on me

#

Did you make this game for the rich, terminally unemployed. Now we have two sets of dailies and they have nothing in common

tall helm
#

Example of bullying ....... small ship do not have any chance to defend itself .....

sharp mica
tall helm
#

Time to resign from the game.

nova sierra
#

@tall helm that’s design. Not bullying

#

@tall helm the devs need to change pvp to +- 5 lvls

#

@delicate sentinel <@&509691205798592532> STUPID. all these people can raid bases, but we can’t raid them, and that’s by DESIGN? That crap needs to be removed ASAP

surreal condor
#

That is on the list to be fixed.

nova sierra
#

@surreal condor good cuz panic above said it was by design (which usually means it won’t be fixed)

craggy egret
#

@fallen epoch Northstar is way overpowered as it is, adding any more to it would just make a large number of other ships pointless. It's already basically the "I win" button for anyone under 20 and sometimes higher.

tall helm
upbeat nova
nova sierra
#

@tall helm that's not bullying, this is pvp game. What do you expect? Miner ship to defend vs warships?

#

@tall helm that’s not bullying

#

@tall helm that’s normal gameplay. They went over protected and got looted

#

@upbeat nova that’s scopely’s way of trying to get you to spend a few hundred $$

tall helm
#

No wonder many gamers left the games....

#

No protection against bullying.....

#

It ā€˜s take time to upgrade the ship .....

#

I think I should leave the game and should inform all my friend to leave this games.

#

We see what will happen is player start leaving the game....

signal kestrel
#

10 minute auto peace shield blows. Change it back.
Also fix the bug that stops ships from raiding bases

hasty plover
#

@tall helm What you showed was not bullying. It's normal PVP gameplay which is what this game is intended to be. Scopely intends for this game to rot from the inside by forcing everyone to be killed for RSS by bigger players because they won't fix the economy, refinery and they sure as hell don't care about the players. If they did, they wouldn't have rigged the economy to force everyone into pay to play at some point and keep the wars going.

dense canyon
#

what intrigues me is how every mobile game is this p2w crap with no skill required to play, all people hate it yet keep playing - this includes me. People vote with money, surely when this is the dominant game type on mobile, casual gamers want this. But why casual gamers don't want that on PC? The scene is much different there, EA getting massive backlash for micro transactions and grinding. Full AAA titles with all content available costing what a single pack in this game to get you from lvl24->25 costs. Games like lol, apex, etc. that require skill are free with only cosmetics. Can't figure out why the 2 platforms differ so much, gamers are the same aren't they..

dusky lark
#

@tall helm
Maybe it's time for you to leave too. Obviously pvp games are not cut out for you.

Sitting on an empty node and leaving miners over protected cargo. And whining about it.

I would reccomend farmville.

tall helm
#

Well, if that what the rest of the gamers decision , I will start demote the gamer.

#

Game suppose to be fun and enjoying .....

#

Should put a notice, game for people with $$$ can play the game.

unreal finch
#

Just noticed a 1 day shield with 16.5 hours remaining on it dropped out of the blue for@me

#

All I did was go mine, no attacking of any kind

#

Looks like the shield bug isn’t yet fixed

#

@delicate sentinel FYI

lavish prism
#

<@&509690795536941056> <@&509691205798592532>. Just little QoL add to game. Please....pleeeeeeasse increase the text limit for alliance announcement. It is so frustration to unable to put all rules and NAP i want to put on announcement and have to rely on Discord to type out everything.

stable kraken
#

How about we consider combining 1 class parts to 2 class parts to 3 class parts.

upbeat nova
#

If you have that many naps, you're doing it wrong.

pseudo dagger
#

FIX OR REMOVE the recall button.... please relocate this button away from locate ship tab.... usually 10 min travel that turns into 20 minutes for a return trip

visual goblet
#

Or at least make it so you can cancel the recall order

tiny fulcrum
#

I think this is the end of the line for me as an active player. Refinery spits out 3 uncommon ore every 30 hours, I need 80 just to level move up to lvl 25

#

That 800 hours, so 33 days

#

just for the command

#

nevermind the 110 to level Kumari 1 time

visual goblet
#

As it has been stated many times, the Economy of this game needs shall we say "Improvement"

tiny fulcrum
#

and that 33 days is more like 45 days because I am not on 24/7

#

ĀÆ_(惄)_/ĀÆ

#

Scopely think the economy is just fine, they honestly don't care about the community

#

US: Please fix the economy and bugs, this game is not fun anymore
THEM: Heres a new faction and some more bugs
US: Cool, but can you fix the economy, we're dying for uncommon ore
THEM: Hey we somehow won the best bla bla bla... lets give them a Victory Pack
US: Yeah, we don't need more useless officers, can you fix the refinery
THEM: .... crickets .....

paper acorn
#

Hi has or does anyone no of players that have not been able to load the game since last update

ashen magnet
#

So Star Trek Fleet Command actually won Webby. What is wrong with all the other games that failed to win, when this game actually won? I am amazed that such a broken game with its bugridden code and awful economy won an award.

agile yoke
#

It won because we were promised "Huge" rewards. A single loot crate is not what I call huge.

unreal aspen
#

@tall helm Just so you know... Most 'gamers' are going to bully the weak because they can. From the screenshots you have shown, other than the fact it is the same alliance with high powered ships, two of those instances, you were above your protected cargo by a lot. This makes you a target for any player who does have a higher level ship that can hit you because you have something that they are willing to hit you to get.

#

Most of this game is designed for combat, which unfortunately means people stomping on other people for resources, which is the 'fun' aspect of the game for others, while not necessarily those who are on the weak end of the spectrum.

silk cosmos
#

@unreal aspen agreed. He was way over cap. This is the nature of the game. Bullies are the only that hit you when you aren't over cap or on a zero node

unreal aspen
#

The first one hit him while he wasn't even over cap.

#

But not sure if he was on a zero node.

#

Thing is, people will also just kick you off a node so they can take it.

#

Now just coming over, destroying your ship off the node and moving on... That's just worse than just taking over a node.

fallen epoch
#

@craggy egret I was talking about the cargo hold for it. The amount of cargo it can hold needs to be more and the amount of protected cargo needs to be more.

digital oar
pseudo dagger
#

@tiny fulcrum its not just uncommon it's common ore as well. The ship upgrades are to demanding to upgrade it's bad 1.5 mil trit to upgrade a module. Poor design. I cant even farm enough trit from dead bases anymore to turn a profit.. though I have enough parsteel I could build new york 3 times over.

#

This game need an exchange like now. Not 50 . We need something where I can take 1 mil parsteel and get back 750k trit or 300k dil. Parsteel is like worthless paper you can get it if you want it but the other 2 I'm only sustaining through dailies and watching as they are slowly going down.

ebon thistle
#

@delicate sentinel @potent cipher officially done with the game , scopley let me know when you balance PVP 700K ships killing 40K is garbage. Level 36's being able to crush lv 24s is complete garbage

craggy egret
#

@dense canyon The dominanace of Pay-to-win mobile games is almost entirely the result of the Asian market, they like it for some reason. Since the Asian market outnumbers the American and European markets combined by at least 2 to one gaming companies have been focusing on that market. Here's a good summary of it: https://www.cnbc.com/2018/05/30/pay-to-win-video-games-differences-between-us-and-chinese-gamers.html

CNBC

Cultural norms could have a large impact on how video game companies make money.

#

@fallen epoch that's what i'm talking about, the ship doesn't need any upgrades, it's already a combat beast, giving it any more cargo or protected cargo would make it even more overpowered than it already is. the limited cargo is the tradeoff you get for the immense power.

slow nimbus
#

Dear Scopely, I was just offered a booster pack for sale. I’ve bought it before and been happy with the purchase, but I just noticed that the pack costs the same, yet you have reduced what it includes. Now I am all for you making money—developers and servers are not cheap. However, you will never convince me to spend the same amount of money to get less and be happy about it. And the fact that it someone’s job to nickel and dime us to such a microscopic degree is sad and almost offensive. I hope you will consider standardizing these a little more in the future. Thanks for reading!

simple jolt
#

Hi scopley, the 10 min bubble has majorly reduced the fun of the game. Have not seen any deference on people having enough time to respond.... instead you will only see a reduction of base attacks as my time is finite. For every successful base attack, there are a ton of failures. Successful base attacks have declined. This makes the game less fun. Please consider getting rid of the 10 min shield earlier then planned. Thank you for reading this.

ebon thistle
#

scopley keep the 10min bubble its a life saver. Want to make the game fun again serverly reduce the PVP brackets and make higher level players have to fight higher level players and not pick on players 12 levels below them

dense canyon
#

@ebon thistle The economy of the game needs to change first. Stuff at higher levels costs so much you really need to raid all you can. Removing that ability would make the game impossible. So economy first.

empty shell
#

@delicate sentinel Thanks for expansion . It isn't what all people expected but given circumstances it is good expansion. Officer skills show us the way you want this game to develop. I personally like it alot.
But after expansion we need to get back to basic stuff and quallity of life updates this game is dying for. SO :

  1. Warp cancellation (with return trip)
  2. Alliance bank (possible to deal with tokens or ress)
  3. Shield expiration before planed and guaranteed time
  4. Crew loadouts to make swaps less painfull than now.
  5. Officer's tools - improvements to enable officers to have same power as leaders (to write in Guild description and promote/demote all members except leader). More guild maintenance tools like counters for guild events , activity logs etc.
  6. Players hiding below planets
  7. Ability to scann allied player to check his resources
  8. Private chat messages get deleted
  9. Fixing all bugs from game launch like warping times , officers skills etc, reappearing rewards
  10. HUD - Make missions tab pop up one like building and resource tabs so we can mininmize it and get more clear space on HUD.

Just transfering it to proper channel . Still thinking about what to add on list.

dense canyon
#
  1. show how much power each building or research will add. To plan for station and research events.
ebon thistle
#

@dense canyon completely disagree that the economy should be first in order to support the higher spenders ..while the lower levels continue to get crushed cause they cant spend anywhere near as much ...for a pvp game getting the pvp brackets right should be a priority, they can also work the economy at the same time they have more than 1 dev, however players like myself are quiting left and right and tons of empty drained bases are all over the higher players are running out of bases to even hit that give them RSS , because people are quiting over the pvp brackets and being crushed by higher levels ...the higher levels arent even attacking for RSS they are flat out system clearing mining nodes doesnt matter if you have RSS over cap or not they are just doing it for the lawls and the ego driven power destoryed number..however i do agree that the economy does need a major overhaul but if pvp brackets arent fixed there wont even be a reason to do that.

dense canyon
#

@ebon thistle "they are just doing it for the lawls and the ego driven power destoryed number" - then you play on a sad server. No high lvl player does that in mine. Big alliances drop members for breaking roe.

ebon thistle
#

there is no reason a lv 36 with a 700K ship should be killing a lv 24 with a 150K ship

#

our biggest players left alliances to make a we kill everyone alliance saying " we want to play our way and kill everyone till scopley fixes the game"

dense canyon
#

@ebon thistle yeah they are doing it to sabotage scopely. To drive players away so scopely is forced to make changes. Yes I agree that brackets need fixing, but I am saying scopely will not do that because that would make high spenders quit, you are not listening it's logical. They need to fix the economy so they are free to change brackets without loosing revenue.

ebon thistle
#

i am listening ....but driving the FTP away will also make them loose revenue as whales no longer have targets to kill and leave in bordom , its already happening on my server

dense canyon
#

@ebon thistle yes the current situation drives the game into doom, I am not saying it's not (those players you mention trying to accelerate that so scopley sees and wakes up). I am not saying PvP is fine. I am saying 'fixing' PvP alone makes problems elesewhere that also impacts scopely financially. I am saying the problem is more complex than just changing PvP levels.

ebon thistle
#

you would have a lively f2p and even be able to convert some of them like me into dolphines but they choose not to we get bullied and beat up for no reason daily and just quit , instead of making me a medium spender i dont spend a dime and just stop playing because the whales are able to just crush us over and over again with nothing we can do to defend ourselfs. Almost all the power gets pushed into one alliance and the others cant defend themselfs at all ...doesnt sound like a game to me worth spending anything on anymore. Both the economy and the PVP need fixed ASAP , they should be pushing fixes to the economy that helps the lower spenders and F2P move up instead of keeping us at a snail pace , and fixing the PVP brackets to make the fair instead of just pushing us away with no hope

#

in order to be successful you have to pander to the whales while cultivating Dolphins scopley isnt doing to well on the later. You either become a whale or get crushed , spend a car payment to go up one tier or get crushed. thats just how it is..great for the whales crap for everyone else. im not going to say the economy doesnt need fixed cause it forsure needs a complete overhaul which would take time , but they need to fix the PVP situation faster of keep bleeding the middle players to a point that whales have no one to play with . Both are pretty equal to a point and should be worked on at the same time.

dense canyon
#

@ebon thistle The problem is all your miners get destroyed because of that sabotage scopely alliance or you are already out of shields and you have no way to defend? PvP definitely needs balancing but does not hold me from progress, because I can shield. What holds me is the cost of everything and poor refinery drop rates. Overcoming the economy is becoming impossible and I am the type that does not mind grinding..

ebon thistle
#

well not being able to mine for an hour with out getting crushed in the every hour on the hour system sweeps gets old and boring and very tiring , shields dont bother me i stayed shielded 24/7 unless attacking , but watching my friends quit from being bullied and being bullied myself makes the game not worth it. I dont mind a slow grind for power..it needs fixed its really too slow , but i do mind being crushed by the top players over and over again for nothing but ego and it drives me away. Again they arent doing it to get RSS to speed themselfs up , they speed themselfs up dropping hundreds and thousands to go up millions while they still hold at lv 34, 35, 36 so they can still beat up on the 24,s 25,s

dense canyon
#

@ebon thistle Yeah if being bullied out of mining is the problem, I don't think a PvP level adjust will solve that, as survey ships are weak and even the same lvl guy as you can do a full system clear with single battleship.

ebon thistle
#

the same level guys arent the ones going around doing the system clears , they are too busy playing by ROE and trying to mine themselfs to get lucky in the refinery

#

its mostly the 4m power level 34, 35, 36 going on a ego trip clearing systems for no gain other than a ego driving Power destoryed score

dense canyon
#

@ebon thistle Then the cause is the game being broken on lvl34+ and players rioting. I see so little content on 28+ I can only imagine how broken it must be on 34+.

zinc tusk
#

@delicate sentinel ,
Waited four days with no response from support, where else can we go when they are all on annual leave

raven fossil
#

If we are expected to spend money on a game, it should not be full of bugs. It is hard enough to mine and yet I find 3 spinning nodes and a ghost ship mining in one area alone. Time to get these bugs fixed and make this a decent game. I am done spending money until the problems are fixed.

pseudo dagger
#

Inflation is to high, ship repairs to high, upgrades to high .. it cost to raid and repair, when they made this game they designed it for level 20, and as people started progressing they made the cost of upgrades ridiculously higher to slow people down to give them time to add more content. Problem is they never corrected it and now practically everyone is broke and the game is stale. Thus they are leaving.

empty shell
#

Right on spot there.

#

Feedback: Mission Bothany bay... gathering of 375 unc plutonium... what you did with there is bad... So if you buy 60 uc from faction store and spend it (on upgrading BB) mission counter will not count spent Plutonium .. so you have to stop upgrading BB to finish mission . Bad bad bad design. Counter should work like mining counters and like counters for rest of game events are working and you should be able to upgrade BB in parallel with doing that mission ... cheap solution to prolongue new expansion mission and make players snap and buy pack. I wont !

empty shell
#

Feedback Missions: Recompense you need to donate 120k ore 3* and 3.5 M Tritanium for reward of 1.4 M Parsteel... That is isult to inteligence to all players. Bad design. sorry.

edgy tiger
#

All the ā€œdonateā€ missions are bloody ridiculous. They require more rss than most players ever have, and even when you do have it building etc take it all!

empty shell
#

Donate missions are alright but rewards are so bad that game actually looks worse than if that missions aren't there. So poorly ballanced .

#

If in above mission reward is 14 M instead 1.4M Parsteel it would at least make some sense.

digital oar
pseudo dagger
#

This is the reason why progression in this game has stalled. It's to expensive to keep playing, you just cant keep up with th out going resources of everyday play whether extreme or casual

visual goblet
#

indeed

surreal condor
#

It's the trit I'm normally hurting for. 😭

visual goblet
#

There does seem to be a Trit shortage in the galaxy

tiny fulcrum
#

What gets me is the absolute silence on this from scopely. If I had to do it all again, I would listen to the hundreds of reviews on how broken this game is

analog bolt
proven topaz
#

Is that all šŸ˜‚šŸ¤£šŸ˜‚šŸ¤£

tiny fulcrum
#

I don't mind grinding at all, I don't mind spending a little at all but $100 that goes nowhere and 30 hours for 3 uncommon when I need 80 to level and then another 300 odd to tier up my kumari...

analog bolt
#

Mining rate of G3, in a Horizon with all the correct miners in place is 5500 per hour. To mine this will cost me 272 HOURS.

#

272 hours, mining 24 hours per day, will take 12 days to complete so long as I don’t miss any node renews, no one blows my ship to kingdom come.

tiny fulcrum
#

and you don't refine anything for 12 days

#

woah... I just did a refine and got 13 uncommon, 3 in the first batch, 10 in the second

#

I'll let you know in 10 hours if I was just lucky that round

unreal aspen
#

Does the rep store sell ore?

#

Also, Realistically, you can't mine 24 hours a day, as you do need to send the ship back to unload. This is presuming you are only using 1 horizon versus more than one horizon, which then your calculation has to change to ignore your miners, taking into account you are also mining with more than one ship, and also the fact some nodes don't refresh right away, so that slows down the calculation even further.

#

So realistically, you are literally looking at closer to a month to month and a half due to those factors.

#

And if Romulans get a 'daily' Mine ore thing... Like the Feds do for Gas, don't forget, you get what you mine, the bonus ore for the first requirement and another bonus ore for the excavator faction mining.

#

Which I am not sure if the reward amount is faction level dependant like the amount needed.

surreal condor
#

@analog bolt - when I read that mission step, I said HAHAHA NO.

analog bolt
#

@surreal condor So how do I hope to complete the mission? I already invested 7.5 million Trit thinking I need to go blow something up not donate another ridiculous amount. What’s the point in doing missions then?

surreal condor
#

Depends on the missions. I imagine I'll eventually be able to finish ones like that, but I'm ftp, so I don't have a lot of disposable rss lying around. Therefore, I focus on the missions I can reasonably do.

onyx star
#

This is totally unacceptable as the bug is KNOWN and they are doing NOTHING. To fix this. Are the employees of scopley USING Scotty’s workshop? Is that why they aren’t doing anything? Something to consider because this has been brought up MANY TIMES and NOTHING is done about it. THIS IS INSANE!!!!!! And while they sit on their profits players are suffering because of this! Yet we’re assured that it is ā€œbeing worked onā€ yet they don’t have a date to give as a fix by time. THEN MAKE ONE!!!!! @delicate sentinel and why stop giving back the resources lost all of the sudden because of the screen shots PROVING the problem! @everyone

thorny ridge
#

@analog bolt they have changed it that mission used to be only 50k g3 donation

slate knoll
#

I got more than 12 hits on my base while I was in game, with no notifications. Lost a mil or so in rss. Won't be spending any more money on this glitchy POS

dusky lark
#

@onyx star I'm pretty sure the scottys workshop has been closed for sometime. Stop whining about the wrong stuff.

You should be focusing on them fixing the notification problem and not just a 10min shield.

analog bolt
#

@thorny ridge 50k to 1.5 million. Wow

craggy egret
#

@hearty bridge scottys workshop is not closed, it's just not public anymore. there are many people still using bots and other methods of cheating

unique glen
#

@craggy egret if you have an information or proof you'd like to share, please feel free to pm myself or any of the other moderators. We can ensure it gets passed to the correct person.

lilac falcon
#

Pathetic response for lost resources due to there serer update and lovin error being created

nova sierra
#

Fix the refinery..Fix the refinery...Fix the refinery

zinc tusk
#

<@&509690795536941056>, <@&509691205798592532>, anyone that works for Scopely, five days for open ticket & just under three months for ship issue, no response, no reply. . . . . . Kinda starting to even miss the old cut and paste responses we use to get, at least it pretended you gave a s##t.

nova sierra
#

Please pm me with support ticket details

#

Can someone message me if the quest bosses got changed? I used to be able to send 3 ships to take on higher level ships. Now I am level 31, sending 420k, 350k and 300k,all plus in the triangle or neutral, at a level 750k quest boss and I can’t kill him. The battle logs show the boss repairs so I can not kill them. This is a change, IMO. How am I to continue questing when fundamental changes to combat are made? I did not see this in any updates.

zinc tusk
#

@nova sierra, PM'd

wheat oak
#

@nova sierra the hull has always regenerated completely between attacks, so the last ship to hit has to be able to completely kill the hull, preferably with almost no shield to get through. I couldn't quite kill lvl 37 boss with a 490k D3, 390k bortas and 380k kumari

nova sierra
#

Huh. Thanks. I had not noticed the hull repairing in the past. Thanks for the information.

onyx star
#

@dusky lark so you’re saying a 25k envoy is able to destroy a 400k station(and 3 ships at 100% health) in one shot and not take damage without Scotty’s workshop ? (A 200k has trouble with my station as is)

raven fossil
#

Bugs galore, spinning nodes, ghost ships mining,and now no uncommon materials the last 4 times I refined. Almost impossible to advance ships and station.

onyx star
#

A recent attack on my station by a ship over 5 times the power of the envoy that hit my station the first time

#

That ain’t Scotty’s there

dawn nexus
#

Where’s this envoy hit?

onyx star
#

Lost that log due to raiding dif stations since scopley isn’t restoring rss

#

Between that and the fact that scopley deletes logs within 5 hrs

inner plaza
#

what was your point again?

onyx star
#

A 25k envoy without Scotty’s can’t destroy my station in one hit with all my defenses and ships at 100% health

#

And Scotty workshop is still active

inner plaza
#

no it can't, no it isn't

dusky lark
#

@onyx star send screens

#

If not you should. Just quit

boreal berry
#

What is Scotty's Workshop?

heavy star
#

@boreal berry it’s a cheat and against the TOS. They’ve been trying to get it shut down for a while now.

boreal berry
#

interesting

onyx star
#

And still haven’t managed to do it

inner plaza
#

why do you keep saying that?

lusty crystal
#

@inner plaza why do you keep insisting that it has been?

inner plaza
#

you should read up, it has been stated multiple times - also by mods - that it has been shut down.

lusty crystal
#

as the mods love to say, they don't work for Scopely, I have seen no official announcement that it has been shut down, only an official warning not to use it

inner plaza
#

how could scopely officially announce it? they aren't the publishers of it

#

if you wanna see an official announcement, go to scottys workshops server

ashen magnet
#

@delicate sentinel WHAT did you do to the refinery during last update and WHY do you think it is ok to nerf the refinery, totally ruining our already weak chances of refining uncommon g3? Do you want players to just give up?

digital oar
nova sierra
graceful berry
#

@lusty crystal maybe check Scotty's for yourself and you will see he closed it about 2-3 weeks ago and posted that he was refunding anyone with credits

haughty flower
#

I'm done. Asking for a refund. I can't play this incomplete, buggy mess anymore. Just canned response from support

wary jay
#

Scopely needs to look into this mess of any battle system I find it a piece of crap that someone who is 8 levels above me and uses a ship that is over 10 times stronger than anything I have. They need to be careful, bc with alliances like that could be looked at that as bullying tactics which is illegal in some states, so Scopely here is your warning, fix the dam battle system to make it equal!

craggy egret
#

Scotty's was closed to the public a couple weeks ago, but that does not mean it's not still operating privately. Bots such as this are extremely common in many games and are easily altered when game companies try to shut them out, it's basically a gaming arms war.

covert bay
#

Please do something to fix the hostile spawn rate. I upgrade not that long ago to consort in both klingon and feds, and the daily hostile kill mission is infuriating.

#

Like a lot of people I used Kumari, so I have to target lv31 explorers for my dailies. It means I'm basically locked to two systems in each faction side, on lv 30 and one lv31. In both of those it is nearly impossible to find them :

#

You will find lv 29 and lv30 in the lv30 system, and lv30 and lv32 in the lv31 system

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Which means that you have to kill tons of lv29 / lv30 just for one lv31 to spawn once in a blue moon. I just killed more tahn a hundred hostile for only 14 lv31, so two round of Kumari repaird for 200K Trit

nova sierra
#

So... when are shields being fixed? Very hard to play game without shields. They just randomly drop. 8 hour shield? More like 1 hour or until you close the app for the night. Support now just say its being investigated and give nothing back. Would be very interested to see what the logs are saying, guessing its an exploit dropping shield, which making it look like the player has done something in the logs? I know about the invisible ship trick to do this, but that is rare. Must be others

main pecan
dense canyon
#

@ashen magnet ] My guess is they are trying to make players progress slower, because the game after lvl28 does not offer much content anyways. Only astronomical prices of rss to build anything.

unique glen
#

@main pecan can you pm me your player id please?

main pecan
#

Sure, will do

slate anvil
#

<@&509691205798592532> and <@&509690795536941056> ,I have sent pms and tickets regarding my issues with scopely.

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I am really ticked off at their lack of compensation, understanding and robotic method of replies for what amounts to be a simple matter. Screw up with base attack notifications, Compensate players who got hit because of it.

#

I have also put up shields that inexplicably, do not last as long as they are advertised

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resulting in a huge loss of purchased product

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If not I will be expecting compensation several times larger than the loss

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Sending us this message is nothing but a empty promise.

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I want. assurances. that my resources will. be. refunded.

#

and I'm sure everyother player who got hit feels the exact same way

crisp blaze
slate anvil
#

can I get an answer <@&509691205798592532>. since you've so kindly shown yourselves to be online.

nova sierra
#

@slate anvil We are in the same boat you are. We are just volunteering our time to help. We are moderators. If you can pm me your user ID, I'll be happy to pass your information along.

slate anvil
#

I have been constantly dropping replies to scopely, but their answer is they will determine compensation AFTER the issue is resolved. That is not acceptable. Either they should compensate players within a certain time period of the loss, or else it will mean hundreds if not thousands of man-hours to comb over logs to compensate each player. @delicate sentinel

#

I for one have been enduring attacks often in my server and when glitches and shit like this happens, it's a

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MASSIVE loss.

slate anvil
#

not to mention given that if they do not get any replies after a set date, they close the ticket??
Hey, I work in a similar industry, and I can tell u when a ticket is CLOSED. it means No action will be taken to resolve your issue.

dense canyon
#

They probably decided not to refund resources anymore because the game cannot guarantee the situation won't happen again. They will give you rss and the next day they are gone again because of the same bug/game not wotking. What they are confirming by having this policy is how broken the game is and they know. So broken they won't even refund from fear of pouring too many rss into the game, lol. Company is a joke.

solemn coral
#

combing over account logs once the issue and it's circumstances are known can be easily automated

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does not take hours actually

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also, even if a customer ticket is closed, it is still in the system filed under the specific issue within their bugtracker

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also, if a refund would be based on an attack that should not have been possible, they could deduct the stolen resources from the player who should not have had them in the first place, that would limit the amount of resources present in the game

#

in regards to your complaint @slate anvil I did forward your DM to the team, thats all we mods can do

dense canyon
#

They would have to refund the repair costs of the attacker, he wouldn't be happy about that correction. Not always it's apparent the victim lost because of bug.

solemn coral
#

shielding failure compensation scanning is easy

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locate the time when shield was activated, scan for attacks that succeeded within the time the shield should have been active

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in regards to the repair costs of the attacker, bad luck for him, he shouldn't have been able to attack anyways

dense canyon
#

But he doesn't know that. Auto shield could be on cooldown from earlier attack from someone else. Even now it sucks you are not sure if you will be able to raid the resources with Envoy. Now imagine not being sure if you'll keep the resources. What if you spend them? Will they subtrack it into negative? Will they remove the building you build? You didn't think it through much @solemn coral , did you..

solemn coral
#

what has autoshield to do with this ?

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I am talking about attacks that happened in the time a shield should be active, whether auto or applied

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select ts from logs where shield activated and it's duration

dense canyon
#

Let me explain: the base that should have shield active would appear like a base without shield on which an auto shield does not trigger. The attacker has no way of determining if the target base was bugged or not.

solemn coral
#

then select attacks from logs in the time of activation + duration

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you could even use this method taking cooldown into consideration to find autoshield trigger failures

#

I have enough IQ to know that if I knew the db structures, I could code these things

dense canyon
#

@solemn coral have the same feeling, with all that money of success they should be able to hire more or better programmers.. sorry about that last comment, was unnecessary.

solemn coral
#

I know the frustrations

#

sends @delicate sentinel some chicken soup

slate anvil
#

the base problem for me is this. IF my shield ran out

#

and i got attacked

#

I'm relying on the notifications to alert me that I am under attack

#

Previously it would take 20 minutes before a notification was sent.

#

Now without a single notification, entire stores of Resource can be emptied from bases in hours

#

If scopely shrugs and says " well that's too bad" then seriously, they have a LOT to answer to.

wicked jetty
#

Which is why they added the client side notification that your shield is about to expire. Since it doesn't rely on a server push it should be much more consistent

cinder garden
#

Isn't that exactly what their support are saying? I've seen multiple screenshots on here which say something along the lines of "we're so sorry your base was raided when your shield expired early due to bugs we can't explain, but we won't refund anything as we're putting all our efforts into fixing the bug." Which everyone knows is a garbage response and refunding lost resources should be 2 clicks of a button, not effort of a dev team, but somehow we've yet to seen any contrary response..

wicked jetty
#

Yea it's pretty lame that they stopped refunding for shields expiring early

elder rivet
#

guys what u think in incresing the amount of rss getting from npc killing?

slate anvil
#

@wicked jetty I have not recieved ANY notifications. Period. no unread messages. no depleted mines. no early shield expiry. Nothing.

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I have notifications set to ON. since day 1

onyx star
#

Definitely @elder rivet

lilac saffron
#

they outta just turn off the ability to raid till its fixed

mental flare
#

Just wanted to say despite the occasion bug, I really enjoy this game, and the art work is superb. Also, as I learned the depth of the game I wanted to say that I am very impressed with things like how ships do not become obsolete by the next in that each has a purpose for one to discover. The balance of things. So much is right and excellent but people always focus on negatives. Great job on much that people don't see bc it just works.

pulsar finch
#

@delicate sentinel I just switched the ingame Language from german to English and now many things can easily be explained.... For example many officer descriptions are linked not correct in German but are in english....

raven fossil
#

Is this game built to screw players over? I need uncommon crystals yet the last 3 batches I refined I got no uncommon. I have a goal to attack 10 rom or Klingon level 28 yet when I go where there should be level 28, but all I find are 27 and 26. The game is getting boring when I cannot advance my ships .

analog bolt
#

@solemn coral This all could go away with stackable shields. It’s already harder to raid with a 10m bubble. Might as well go full Monty and do away with shields ā€œfallingā€.

simple flame
#

@raven fossil I sent friends with off levels to go to system for me and when it spawns. The ones I need pop. Think it’s somehow codes to do that

orchid nacelle
#

Me again your system of up down attacks is totally wack

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And bs

#

How can a high level guy nuke my base then I try to hit his miner and he's too high level

#

Total bs

#

If there is an edge it should be for the lil guy

#

Really a 200k ship against a maxed out 25k

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What a joke system

inner plaza
#

if he can attack you, you can attack him aswell

#

check again

orchid nacelle
#

I'll.send screen sjot

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Shot

onyx star
#

I’ve seen that too @orchid nacelle 256k Kumasi hits a 16k and I can’t hit them back

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Kumari*

naive ledge
#

@inner plaza Not true, many instances where higher level players can attack, like a 29 can raid a level 20 base, but the 20 can not raid the 29 or even hit his miners.

lusty crystal
#

Yep, the higher you go the wider you range of available levels is

keen gyro
#

@pulsar finch same thing in Spanish. Skills of one officer have been placed to another officer. It's a complete circus of mistakes.

fathom copper
#

@delicate sentinel why did you fk up the refinery G3 uc drop rates again?

scenic garnet
#

How can a 49k envoy destroy a 424k station?

haughty flower
#

@scenic garnet it shouldn't. Take a screenshot of the combat logs and send it to support.

scenic garnet
#

I have they sent a reply about a purchase . I didn’t even mention purchase bloody bots lol

#

Absolutely useless

haughty flower
#

Keep at it until you get a human. I think they are getting a lot of refund request for some reason šŸ˜‚

inner plaza
#

@orchid nacelle @onyx star @naive ledge u guys are just wrong. of course a lvl 20 can hit a lvl 29.. it wouldnt make any sense otherwise

bold sentinel
#

20 is 16-29

onyx star
#

@inner plaza the question is not ā€œwill the system allow...?ā€ But ā€œDo we possibly have enough power?ā€ And the answer is a big fat ā€œNO!ā€

#

And that was the whole point

inner plaza
#

ah gotcha

unreal sequoia
#

No compensation anymore for buggy notifications 😦

Great to acknowledge the issue but where is the actual customer service? 🤬

lilac falcon
#

Scope’s answer to lost resources to not being able to lig in due to there error and my repky, think im being fair?

torn karma
#

<@&509691205798592532> <@&509690795536941056> so last patch was almost 2weeks ago.. the patch did not address any of the know issues and caused some more. When will these issues start being fixed??? There are many people quitting. The new changes have not improved gameplay. Please get moving on fixing these issues.

#

There are still broken mining nodes.....

#

There are still glitched bases that are unraidable

#

Shields auto shields and notifications still not working

#

Repair times repair costs and tier up speed increase not working

#

Ive had a support ticket open for 4 days without a response did support quit also????

storm hornet
#

Welcome to Scopely @torn karma they haven't answered any of my support tickets in weeks.

#

If you attached a $1,000 payment to your support ticket they still wouldn't read it

torn karma
#

So it seems... problem is i really like this game... if it wasn’t such a broken mess it would be great 😦

storm hornet
#

I hear you. Generally I like it too, which makes it all the more frustrating that Scopely is so incompetent at both making games and answering customer support inquiries.

#

Hopefully they hire some customer service people who actually know WTF they're doing, and hire better developers who know how to test stuff before they release it.

torn karma
#

I have played a-lot of different games. Have never seen a game that doesn’t preform at least a weekly maintenance.

nova sierra
#

Loyalty system does not reward actual loyalty. Scopely game designers do not know what the word means.

solemn coral
#

@torn karma in regards to repair times, thats why we have the augment repair skills at the moment

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also, some changes needed to wait in favour of security, blame scotty's workshop for that

#

and all the other bot runners

#

they need to be dealth with first

#

in regards to weekly maintenance, I can tell you they are preparing stuff for better maintenance and updates

#

following coding flows

#

so in time, things should improve within the entire company when we are done with reteaching them how things go in this world šŸ˜›

torn karma
#

Its not just repair speeds.. repair costs also are not taking into account the drydock boost. My biggest complaint is what has actually been fixed in the last 6 months??? Some of the broken nodes... some of the glitched bases... seems a bit half assed imo

unreal sequoia
#

@solemn coral yeah the augment repair thing makes up for that...what makes up for the mess that is the notifications though now that they aren’t even giving resources back in the mean time?

#

Keep the players happy...deal with the bots...fix the bugs

torn karma
#

@solemn coral supposedly scottys workshop was shut down weeks ago. If it truly is still active it does need to be dealt with quickly.. but it seems like just another excuse for not fixing the known problems in this game. There is clearly some serious flaws in this game if bots and things like scottys workshop were ever even possible... i haven’t seen bots in a game for years..

fathom copper
#

@solemn coral but the real problem is the small changes, they do all the time. Like drop rate go“s up and down( mostly down), event that are poorly balanced, disadvantage for lvl up etc. etc. That has nothing to do with Scotty“s workshop or bugs or anything, its just simple stupidity. The game is not in Alpha or Beta test anymore, its should be but its not.

patent aurora
#

@solemn coral is anything going to be done to balance mission rewards. I have one that requires 125k g3 ore, then 3 million tritium. But the payout is only 1.4 mill steel. And nothing else. Basicly alot of the quest and mission rewards do not match the effort and RSS ask for.

random bluff
#

@solemn coral they need to give the option of having HD turned on or not. On my particular phone, it just meets the HD specs for it to automatically turn on. Unfortunately, it causes a lot of lat and delays in things. Due to this, I just died twice because I couldn't change direction from it. I like the option, but they need to give the player a choice.

tiny fulcrum
#

just came here to see the complaints... Everything still seems as broken as before, goes back to not playing.

whole slate
#

We should be able to recycle our old ships for rss and parts

scenic garnet
#

<@&509691205798592532> any idea how long it takes Suport to complete investigation. I had a 24 hr shield up Saturday night and got hit anyway and many millions of rss taken. Don’t know why as no rss left but I put up a 3 day shield and that dropped without attack etc after a few hours!!!!

naive ledge
#

@scenic garnet They know of the issue, but good luck getting your shield or resources back, they stopped giving back compensation.

scenic garnet
#

Well if that’s the case it’s a form of theft in my opinion.

#

Theft through corporate incompetence

unreal sequoia
#

I hear requesting refunds for real cash is easier than getting anything out of scope nowadays

wind agate
#

They'd be out of business if they gave something back everytime the game glitched.

unreal sequoia
#

No @wind agate they’d have a happier and larger player base

#

People can overlook bugs if they are compensated

scenic garnet
#

@unreal sequoia exactly. But if not compensated it is theft as money spent in receiving rss in packs or through events etc that required purchases

unreal sequoia
#

Yeah indeed....if station raided because of a bug...resources returned...there would be no hard feelings

ā€œWe know there are issues but you ain’t getting s***.ā€ Is shocking tbh

scenic garnet
#

The stupid thing is with loss of all rss through a bug. Only way to replace is to purchase pack which wouldn’t cover a fraction of the loss. Or months off grinding. To start progressing again. So they lose players by not compensating rss that should be there anyway. How does that make customer service or business sence

pale moon
#

To lose 50M in rss like I did late last week due to a bug is devastating and would take several months to recover. To then be told that they are just now working on a fix for it when we were told for weeks to months that they are aware of it and working on it puts it over the top. Game over.

haughty fable
#

Can we get Market to be unlocked the moment alliances are unlocked?

scenic garnet
#

@pale moon I feel your pain I lost about the same. They say investigating but don’t know how long it’s going to take. If no reasonable solution. Game over as you say and will go to Apple to discuss unfortunately

white axle
#

Its not just that its the inconstancy, I put an 8 hour shield on then somehow got attacked 3 hours in while I was asleep raised a ticket get nothing back..... I then get attacked again weeks later no auto shield pop (clearly can be see in the attack logs 10 hours no attacks base hit then attacked immediately after repeatedly so no auto shield) I got my resources back. Consistency for what does and does not get credited back would be a god send. If there is a bug then surely the players should not be held responsible for their losses, especially as making them whole actually costs scopley nothing.

scenic garnet
#

Couldn’t agree more. No notifications and shields dropping early. I actually put a 3 day shield up yesterday and it dropped in hours

#

And when I was raided in middle of the night I had a 24hr on

white axle
#

What would probably help a lot is decent logging, if you had a player viewable event lot, saying for example 24 hour shield activated... then time stamps of attacks and hits it would be a lot easier showing where there is an issue and when someone has been hit fairly

#

that would help both sides, because it would help prevent false claims that there had been a bug, plus provide evidence of any issues incasese were a bug has caused an issue so players can be fairly compensated

versed hearth
#

i bought the jellyfish pack over a month ago and there is still no jellyfish parts to finish the ship i got straight robbed

haughty fable
#

@versed hearth Did you buy the full pack or partial pack?

versed hearth
#

I got 25 pieces for 20 dollars, you need 75, and all the missions are grayed out after you get 25

#

I got 50 pieces and its impossible to get 75 it's been a month I'd be level 20 by now

naive ledge
#

@versed hearth The jelly missions lock out at level 18

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Just have to wait for the event or pack to come back around if your still at the level to get it

ornate hedge
#

I am usually not one to complain about stuff <@&509691205798592532>. But this is a serious concern. This event was falsely advertised and even though it was wrong. They are refusing to return the materials that were used. I was only looking for my latinum and ship exp to be returned. Which I don't think was to much to ask for.

fathom copper
#

@delicate sentinel maybe you can tell them to turn the drop rate on UCg3 back to low from nothing?

copper girder
#

<@&509691205798592532> I am level 29, 3M rep Federation, almost all research done (except stuff that is broken and cost 200 uncommons to boot) I have not built or researched anything in a week and I don't think I will be able to in the next 2-3 weeks. I am currently bound by uncommon crystals, to upgrade my Horizon, my Saladin, and my Shipyard. I need about 2k Crystals before I can move on with the Shipyard. At current rates we are talking 4 month if I am being optimistic, including the monthly pack that is. I am not able to do any event except the occasional officer or ship event as they are all based on research or upgrades. Beside that, even after factoring in the monthly pack I am running at a loss when it comes to Tritanium. My ships take 100k Trit to repair and my daily sources do not cover for the repairs I need. Also I am not able to complete last daily chest .... ever missing out on the "loyalty" points. Do I need to give you now explicit feedback, or is the above enough?

unique glen
#

@copper girder unfortunately us moderators are just player volunteers. We can't help you, although we always try to advocate for players where we can. A new cm joined today, perhaps try tagging her? That may give better results šŸ––

spring oyster
#

Didn’t you know it will be so?

copper girder
#

@unique glen you are absolutely right. Welcome @tepid nimbus and all the best for your new position. My feedback is 2 messages above šŸ˜‰

nova sierra
#

Are they cheating?

dawn nexus
#

No, it’s a bugged planet that’s been reported a lot long ago and still not fixed

nova sierra
#

Aaah okay

patent aurora
#

@copper girder and on my server some guilds are about to have monthly event totals that great then the next 10 guilds. We saw players with maxed tier BB within hours. Seems there either a) alot of credit card fraud, b) alot of cheating, c) or some folks blowing 800 on a ship.
Personal I think there alot of cheating going on.

wheat oak
#

@patent aurora c) but dont need 800 for thƩ BB.

woven gazelle
nova sierra
#

@woven gazelle I think you meant to chat with @tame crane

#

And on your server, at that

#

^_^

woven gazelle
#

Oops

unreal sequoia
#

So just one of my daily pointers - easier just to claim refunds from google/apple etc. than to deal with the nonsense spouted by the in game lack of support team šŸ‘šŸ»

haughty fable
#

@unreal sequoia what do you mean?

#

Oh btw, when you claim refu ds, scoppeely doesnt penalise you do theey

unreal sequoia
#

I mean scope won’t give any compensation anymore due to their own bugs....apple and google however won’t quibble @haughty fable

#

Scope may be unhappy but they are literally allowing people to steal from each other with no way to protect ourselves...they ain’t got a leg to stand on.

worldly kraken
#

<@&509691205798592532> I have some concerns about the ethics of Scopely. So I’ve recently come across an issue with notifications no appearing from the game on iOS and I reached out to support. I was told support are fully aware of this issue and working on a hot fix, I don’t have an issue with this. My issue is that due to this bug my base was emptied and I wasn’t warned. When I spoke to support they informed me I won’t be refunded for this even tho it’s a known issue. So how is it ethical for Scopely to sell packs to players it a main mechanic of the game doesn’t function and Scopely refuses to refund the amount lost due to this bug? Because effectively every resource in the game is worth real money and due to this bug players are losing real money and Scopely seems to not be interested.

fiery sluice
#

Worse than that is they have been aware of the issue for weeks. Up until a week ago they would help you. Now it's just blanket rejections to anyone who files a ticket. They are not investigating they just choose not to help. @worldly kraken

worldly kraken
#

@fiery sluice it’s disgusting, they should stop selling packs with this kind of bug in the wild. The only way to defend yourself is to buy peace shields. That’s why I asked about the ethics of the business.

#

This kind of ā€œbugā€ forces you to spend more to protect your investment.

#

Some might read into that a little further but I’m assuming positive intent.

fiery sluice
#

Well blanket rejections from support on a known bug in their software should tell you all you need to know about their ethics

unreal sequoia
#

@worldly kraken if only shields help - there is also issues with them dropping off randomly

worldly kraken
#

@unreal sequoia so another bug that compounds the issue and re enforces my point they need to stop selling packs with these bug in the wild if they refuse to refund losses due to the bugs.

signal kestrel
#

Congratulations you've managed to add more bugs to this game than there were before the update. And the 10 minute auto peace shield makes me waste so much time now. This game used to be fun. Now with all the bugs and just time spent idling its seriously making me think of quitting this game. Also the support has been super unhelpful

unreal sequoia
#

Don’t worry they’ll add a new section of space soon with some events and a ship you can buy for Ā£40. Then a bunch of other more expensive packs to go along with it.

Should make up the the lost revenue and court cases šŸ˜‚

No wait....Khaaaaaaaan!

sage shuttle
#

@nova sierra @tepid nimbus this is well know. But if the devs were going to make the game fair then all bases on bugged planets should be relocated and the bugged planet locked down so noone can anchor their base there as it gives them a hugely unfair advantage

humble wind
#

Acquiring Uncommons in this game has gotten to be ridiculous. Spend a week of refining for just a few crystals. Starting to want to set this game aside for others. I spent a lot on it in hopes that it would grow.... not so much now.

scenic garnet
#

Did my post just get deleted?

#

Please feedback if hitting a hostile captain drops your shield. I know for certain this has happened to me as Suport said I hit a miner and I know 110% I didn’t but did hit a hostile captain. This appears to be another bug that is easy to miss

fleet chasm
#

@delicate sentinel @potent cipher when will refining be fixed? at level 31 refining I am still getting hardly any uncommon 3's and rare is almost never. When one upgrade requires 650 uncommon and refinery barely gives out uncommon the only choice becomes the 100 dollar packs which are a rip off. At this rate it will take me 4 months to be able to upgrade one building that requires 650 matts, please tell me where is the joy in that.

pseudo dagger
#

At this point there not going to fix it.. they have had many opportunities to and they haven't touched it. Refining worse part if the game. There shouldn't even be a timer on it...

covert bay
#

just give us the uncommon / rare only refinery once very week for a day or something. Boom

#

problem (half) solved

pseudo dagger
#

No it wouldn't solve it that's just a bandaid. But its not just the uncommon and rare . You need a ton of common for upgrades and buildings right now ,one ship module upgrade in 950 common ore. I might get up to 24 a day that equals 168 at best but the numbers are lower. So I'm looking at 5.6 weeks before I can get enough ore to upgraded 1 module on my ship.

bold sentinel
#

The game is dying

covert bay
#

Commons I can buy relatively cheaply with latinum if needed, it's not like there are other uses for it at higher levels. Uncommon however I can't

nova sierra
#

Seems that they really just want people to give up..TBH I've changed my Google play comments to " don't bother'..

keen anchor
#

Most useful reviews on google play are full of 1 stars

arctic kelp
#

All I can see is 1 star reviews and the comments seem to be the same ... the pay walls are massive and too expensive ... the small chance of getting maybe 5 uncommon mats a day when you need hundreds make the game not fun to play and progress unless you spend a ridiculous amounts of money.

foggy lodge
#

I'm having issues with a player who is engaging in bullying behavior. I am posting pics of him saying things about my wife.

unreal aspen
#

The refinery and the means to get Resources is pretty much the killer in the game. And the exponential power growth that makes PvP literally unsustainable.

foggy lodge
#

@Scopely, do something about this person.

hushed swift
#

@foggy lodge please report that behaviour in game on the comment and in ticket

foggy lodge
#

Already did. I am reporting this abuse everywhere.

chrome thorn
#

Can we switch servers yet?

#

@potent cipher @hushed swift ??? Any word on being able to change servers?

hushed swift
#

@chrome thorn Not as yet. As soon as we know, you all will. 😊😊

burnt summit
#

The new survey is all about the augment space怂was that a failure? what was the thinking introducing new content?

#

The game has many flaws怂why add something new? as a distraction only?

#

Why augments? so many species to choose from怂or create something new 怂 this whole thing could have been placed in a new timeline怂

#

How bad is this game hurt by the 25% rule on the licensing?

#

What was the point of the augment content? cash grab or speed bump?

craggy egret
#

both, cash grab and speed bump. They haven't completed endgame content yet so they are trying to slow our progress.

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although I should really say: they haven't completed ANY game content yet.

serene delta
#

So you guys are going to release a survey about recently released content without giving any concern to the underlyng broken game mechanics. I doubt that you even care because all you need is one player paying twenty bucks and you've already made more money off that one purchase than probably any other app. that explains why you are the number 9 money maker in the app store. That has to be the reason that you really do not care about the broken game

lusty crystal
#

Of course they don't, most of the reaction here on Discord to the Augment addition has been negative. Refinery negative, mining negative. Scopely doesn't care as long as people keep spending money on packs. Nothing will change, the game is fundamentally broken. As long as they keep raking in millions monthly, why change it?

#

Even the Discord here is dieing, there used to be hundreds of messages a day. Used to have messages from mods about how they were working on stuff. Now? Nothing, the brand new mod hasn't been seen since 8 or so hours of her announcement. Panic hasn't been seen in days...

#

Scopely is milking a dead fanbase, and the money is drying up fast

buoyant rain
#

Why is it taking so long for support to reply. I have an issue which has caused me to reinstall the game and I’m trying to get my account back. It takes around 24 hours for scopley to reply and in the meantime my base is being raided and I’m missing out on events.

maiden merlin
#

Feedback- how about not allowing players who got caught cheating using bots/scripts to continue playing?

hushed swift
#

@worldly kraken moderators cannot give you the answer you seek here. Please tag a CM. 😊😊

worldly kraken
#

Legend, thanks @hushed swift 😃

#

Guess that’s Gala and Panic

#

@delicate sentinel @tepid nimbus I have some concerns about the ethics of Scopely. So I’ve recently come across an issue with notifications no appearing from the game on iOS and I reached out to support. I was told support are fully aware of this issue and working on a hot fix, I don’t have an issue with this. My issue is that due to this bug my base was emptied and I wasn’t warned. When I spoke to support they informed me I won’t be refunded for this even tho it’s a known issue. So how is it ethical for Scopely to sell packs to players it a main mechanic of the game doesn’t function and Scopely refuses to refund the amount lost due to this bug? Because effectively every resource in the game is worth real money and due to this bug players are losing real money and Scopely seems to not be interested.

remote gorge
#

I've gotten a similar response for a different issue that's about 7 weeks old. I'm obviously being given the runaround and I'm extremely mad at how they're handling my situation

willow mist
#

Do not reply below this line ###Scopely SupportMay 01, 2019, 08:22 +0100Hey Gareth,

Unfortunately, we cannot grant your refund request. Believe it or not Corey, I know how frustrating this is as I play the game myself. Considering that StarTrek is a live product, it's inevitable to have in-game bugs. That's why there are updates here and there to improve our gameplay experience. Investigating and working on a solution doesn't happen overnight, it takes a lot of work.

We hope for your utmost understanding.

Kind regards,

Jewel
Scopely Player Support

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What kind of support is that. Frankly disgusting, breach of consumer right act .

#

Got my name wrong so it's a copy and paste job. Admitting they have issue but saying tough

zinc tusk
#

When are the <@&509690795536941056> getting off their #### and listening to the community!!!!!!!

scenic garnet
zinc tusk
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@scenic garnet, Mining4upgrades

scenic garnet
#

Thanks cs say I did and why shield dropped 😔

#

Same happened a few hours previously and all rss lost 😢

#

And of course rss bought and paid for not returned even if not your fault 😔

finite sierra
#

8 h shield is to short, i sleep 8 h a day !!!!
let the shield addable, i klick 8 h shield two times and have a 16 h shield !!!!!

unreal aspen
#

If you are in alliance and saved up 100 Alliance tokens, you can get a 12 hour shield there. And there are also 1 day shields.

zinc fulcrum
#

@delicate sentinel how are disgusting homophobic remarks in game in Galaxy Chat normally dealth with? Last night there was an extensive tirade from a player. I reported the comments and opened a support ticket.
The support ticket was not responded to.
This is quite unacceptable.
If in game support is unwilling or unable to deal with this then how should I proceed?

bright niche
#

@zinc fulcrum Just block the offending player so you won't have to see their comments.

torn karma
#

<@&509691205798592532> <@&509690795536941056> seriously what have you guys done to the economy I’ve scanned 2 whole galaxies and one decent raid... everyone is rss broke scrounging for tritanium and dillithium... i suppose we are expected to waist time mining that also now.....

torn karma
#

Of course the one raid i did... the auto shield didn’t work.

worldly kraken
#

@torn karma no, they expect you to buy packs. Issue with that is that you will need to live in a bubble because the game notifications don’t work and if you aren’t bubbled and get hit you won’t get your losses refunded because of this bug. It’s a terrible fucking joke anyone is still playing with the state of the game.

brisk nymph
#

No really it is a great game...it's won awards...the have the receipts they used to buy them as proofšŸ˜€

ebon thistle
#

you mean the webby? even the internet says the webby is a joke, its basically buying an award so you can post you won an award and look good

jolly hatch
#

Hey devs, can you please just destroy the planet ZEVIS in ATREIG if you can’t fix the bug. It’s really annoying. @delicate sentinel

mellow dragon
#

So one of my mining dailies is bugged? I have to mine 12500 3* Crystal, but the counter won’t go beyond 5000? Anything I can do? @delicate sentinel

quartz flint
#

Could you guys at scopely please, for the love of god, build a confirmation dialog before spending lat when repairing?

nova sierra
#

@tepid nimbus @delicate sentinel my Antares miner needs 2400 g3 uncommon crystal to go from tier 4 to 5

I get 138 per 100$ store pack. That’s roughly $1700 US dollars to tier it up. If I do it free, 4 to 7 MONTHS with how crappy the refinery is. Both are unacceptable. I wouldn’t be able do to anything else other than save for that ship tier

Our 100$ store packs need TRIPLE or QUADRUPLE the g3 uncommon and rare and that refinery needs to output more

*OR

Cut the g3 reqs on all g3 ships by like 50% as they are absurd

wheat oak
#

@mellow dragon When the counters don't advance, I usually do a hard restart of the game (completely exit it, then restart it) and they catch up

mellow dragon
#

@wheat oak yeah I did that initially before coming here and nothing changed. It caught up like 10 minutes later though šŸ‘šŸ»

nova sierra
#

@delicate sentinel @tepid nimbus my Saladin needs 1800 for the upgrade. It’s impossible to mine/refine these numbers.

#

The problem is, these numbers were set back when mines were 1M size nodes with 10x the current mining speed and the refineries cranks out 10x the mats they do now

#

Tall bear,good luck with getting them to do anything to keep the game alive

jagged vector
#

Hey folks, Scopely has been aware of the no alerts nor leave traces of the attack on bases as well as hitting through shielded bases for over a month.

I sent in a support ticket on March 30th about being attacked and cleaned out even though I was shielded and not triggering alerts. It took Scopely over 72 hours to respond to my initial ticket. This was after multiple followups with documentation of what had happened.

I keep my base bubbled 24/7 - Scopely did restore the resources lost the first time, at 2:15 am est while I was asleep. Within minutes of that, my base was again cleaned out, no notice of the attack.

Scopely thereafter refused to restore my resources from the station raid.

My spouse, later that month, suprized me by getting me a pack as a gift, again within hours my base was hit through a shield and cleaned out.

Scopely has proof of the issue and that it has happened via screenshots, yet they refuse to restore the resources lost in the raids.

This issue has been going on for a lot longer than Scopely is willing to admit.

chrome thorn
#

@potent cipher @hushed swift @delicate sentinel destroy the cheater planets! It’s absurd that this hasn’t been fixed yet. Seriously I don’t care that the devs have other ā€œworkā€ to do. This shouldn’t be a hard months long operation to fix.

covert bay
#

one planet where people cannot be hit is a miner problem compared to shields dropping and notifications not working so I would rather they work on that...

chrome thorn
#

@covert bay but neither issue should be that hard to fix. So they need to fix both.

#

Especially since one never existed when the game launched.

covert bay
#

If it were easy believe they would have fixed them long ago 😦

chrome thorn
#

Most of the bugs are ā€œeasyā€ fixes. Especially if they didn’t exist when the game launch.

#

*launched

covert bay
#

I think you are wrong : most of the bugs should be easy fixes, if the game was well coded and maintained. Recent updates that broke more things that they fixed are a good example

chrome thorn
#

I can agree with that. Even if we had to assume that the game was poorly coded to begin with.

covert bay
#

broken nodes, incorrect mining rates reproted, officer's abilities not working as they should, etc

chrome thorn
#

All good points.

#

Sadly.

covert bay
#

Yes, the devs and the people marketing the game are not dumb. They may be greedy, but they know best that if their customer base leave there won't be any spendings.

#

So they want more than the users for the bugs to be corrected. If these aren't in a timely fashion, i take it for incompetence rather than bad faith

chrome thorn
#

Not dumb, but I question if they’re any good. Those problems you listed are basic to the core functionality of the game.

covert bay
#

Which is not really better, just that I give them some slacks

#

They have clearly real problems of regression testing, dev and UAT environment, etc

jagged vector
#

I've been in IT development for over 30 years, the level of incompetence by the entire team, from customer support to dev is abominable. I've run projects that employed hundreds of people from analysts, business owners, developers, PMs. Systems Analysts and quality assurance testing.

The first rule of QA regression testing was 100% testing of every module against a golden dataset with the changes figured in. If it doesn't pass it doesn't get released. From there it goes to UA acceptance testing in the beta environments where the previous bugs are tried to be triggered, by scripts or by code walking and setting break points.

It's not Rocket Surgery.

mint acorn
#

May i ask when the May special pack will be released? Thanks in advance

supple oyster
#

Many of the bugs have been since beta. I see the same issues, bugs, etc. Raised for months. I sadly decided yesterday I was done waiting on devs to act and acted myself removing game from iPad and iphone. I love playing so if they ever start addressing things might return. That is why I have kept this discord.

torn karma
#

<@&509691205798592532> @delicate sentinel last maintenance was 16 days ago.... the game desperately needs it and there isn’t even one scheduled..... please schedule maintenance!!!!

unique glen
torn karma
#

@unique glen we all are... the recent changes jacked up our repair costs and made raiding less productive.. now everyone is rss broke

boreal berry
#

Why in the world do the daily faction kill stuff have to be so many levels above what my current ops is, I just leveled and once again the faction dailies are out of my power level and therefore unable to be completed. It wouldn't be terrible if it was say someone at level 21 being able to kill enemies at level 23 or 24, but no a level 21 must instead try and kill enemies at level 26 or 27. My best ship isn't even that powerful. It takes two ships to kill one enemy. and the repair costs and the rewards are no where near good enough to justify.

torn karma
#

Faction daily hostile levels are determined by faction level... consort is 10 lvl 30s and 25 lvl 31s... careful how fast you increase faction rep...

boreal berry
#

except it went up when I leveled ops, not Faction rep.

torn karma
#

Suppose they screwed that up also now lol

ashen ginkgo
#

@scenic garnet .....I didn’t hit first as that would of been impossible as I had shield running then.

nova sierra
chrome thorn
#

The faction dailies progress with BOTH level and rep. I hit 31 once my rep was past 500k, but that was back when I was lvl 22. I’m Level 26 now and it’s the same.

#

They really need to start combing servers or at least make it easier for us to mine and PROTECT resources. My server is STUFFED with abandoned stations and no one has rss save for the $$$$ whales.

covert mountain
#

@potent cipher To the DEVS and owners of scopely, you guys really need to fix the level imbalance as high level players 33 tier ale to hit down to i think 24 i think is killing the game, you guys might think that it may be good for revenue, however it appears to be killing off players that would possibly create said revenue. The only ones seemingly benefitting from the imbalance are the top tier players that are pay to play, i am one of these players and feel this situation is grossly unfair and detrimental to our server. An ideal lvl dissparity would be max 5 lvls down and 10 levels up not 9-10 down. I would appreciate a reply on this please. Thankyou for listening.

chrome thorn
#

I agree. And even the ten levels up is a bit of a challenge. I don’t think a lvl 14 would be able to destroy my lvl 24 envoy. Five and five would be acceptable, and then that also makes base attacks a team effort instead of one player with a 500k ship blowing away an entire base.

digital oar
#

@delicate sentinel any word on fixing dailies reward tokens for single faction? It’s still way unbalanced to duel faction players

storm hornet
#

@digital oar why don't you just rep up a 2nd faction... ?

#

That's the intent of the game, I'm pretty sure.

digital oar
#

Yeah let me just grind 1 million Klingon rep.

#

@storm hornet is that the intent? Or should I while pushing 32 be unlocking my Gladius and at 34 the Augur

storm hornet
#

Yeah, unfortunately you kinda screwed it up and went way too far down the rabbit hole.

#

They sure don't do a good job explaining it to you when you're neutral with everyone do they?

#

I know a lot of people are in your position.

#

I definitely think that giving you guys who are uber 1 faction a way to more easily salvage a 2nd faction is something they should do.

#

Maybe a 1 time mission with an epic quest to get back to neutral at the very least.

#

Something.

#

But yeah that's a really deep hole to climb out of.

torn karma
#

There is a simple solution just have a tab allowing a person to choose which rep to gain in the daily faction event. Yes it will still take a long time but scoply gets its rss spent and we get our rep..

#

If you are to get 20k a day from the daily plus farming hostiles its a doable task

digital oar
#

Or just fix it so single factions get a 3rd and 4th mission

storm hornet
#

Na, you don't want 1 faction.

scenic garnet
#

@ashen ginkgo it’s all very confusing bud. Seems muiltple bugs everywhere. And conflicting logs etc. But I have quit the game a bug to far

#

I had shield running as well. And had no game activity during that period šŸ˜‚

nova sierra
#

simple quick solution, that can be implemented very quick for the system ZEVIS [S:719474967 X:-329 Y:-607] : until you fix it. give it to the developers for once ; lock this planet that it is full all the time. move all players to the nearest planet, and the bug is locked until this is fixed.
Players on that system have a huge advantage against other players as they don't need shields.
get it fixed today ! , this can be implemented without update.

frank arrow
#

@delicate sentinel this game has just become pay to play... I'm level 28 and cant even play unless I drop more cash into...absolute scammers!!

boreal berry
#

I actually would love to have a planet that I could put my base and be immune to attacks, I get attacked so often due to people wanting my Tritanium that I spend all my time mining that I have nothing but what I have mined in the last two hours and am all out of shields.

torn karma
#

@delicate sentinel the game still lags freezes and crashes frequently....there are still mines with the constant spinning state.... please don’t claim those items are fixed. Yes the battle reports are fixed but could still use some work so we can know weather the officers actually work or not... i may be wrong about the mines the spinning node in zova is working today its been spinning for a month anyone see any other spinning mines????

urban path
#

so for the 1 millionth time,, , you have to make uncommon less uncommon,, even for the big spenders its not worth buying packs for the pittance of uncommon you get.. and the refinery giving 3 uncommon when you need 1225 to just upgrade 1 node on a ship. sorry but a piss take. if you have to force players to pay for packs then increase the uncommon and rare to be a meaningful amount and not a pittance. and get rid of the 2 star stuff that is literally useless

torn karma
#

@urban path seems they are trying to slow progression so they can finish making the game... people will be really mad if there able to get to lvl 50 and there is no lvl 50 content ready yet

urban path
#

yes @torn karma your probably right there.

torn karma
#

We have a lvl 39 on our server cant imagine he has anything to do in the game....

main jewel
#

@panic I have an issue with the Botany Bay part 8 mission, I have contacted support to release the upgrade pack for the BB but they're saying that the required rare plutonium is available in the faction store and it is not how am I supposed to get the upgrade if they won't allow me to buy the required pack ?

ashen magnet
#

the same mines that were spinning before keep spinning. Wonderful. I love the fact that Scopely FIXES their bugs almost immediately after noticing them šŸ˜‚

silver heron
#

does anyone know if the mission called Recompense (not found in bot missions) takes you to another mission? I am not able to complete it, I have the 120k ore but donate does not work

unreal aspen
#

@main jewel The Rare Plutonium is Rep and Op Level Locked... If you aren't seeing it in the Faction store, you may not be at OpLevel 30 (I think) or Associate Rep.

main jewel
#

There are players with a lesser rep and lower lvl that have access to the upgrade pack

bitter wagon
#

@delicate sentinel this is complete and utter BS. Who thought this was a good idea?

#

Also, how freaking condescending is this dude?

crude marsh
#

Lol

#

This Augment event is just as "awesome" as the act of war eventšŸ˜‘

keen bobcat
#

@bitter wagon seems like a normal support reply. "There is nothing wrong with the game it must be how you are playing it" not like most people who play the game have been playing games and mobile games longer then scopley have been around for

gentle goblet
#

@chrome thorn they should make base defenses more powerful... even today at level 24 with a T4 Kumari I can hit just about any level 24 base that has no or one ship inside in one go

bitter wagon
#

ā€œLevel upā€ means ā€œpay more moneyā€

gentle goblet
#

there's a huge difference for defense with and w/out ships, they should make it so it is the same

#

defense platforms should always have the stronger attack power...

bitter wagon
#

And damn it, I am the leader of the most powerful alliance in my server. Don’t tell me to play the game more.

upbeat nova
#

ā˜ļø what the boss lady said

hasty plover
#

I've gotten to level 49 space... nothing there. Saturn doesn't even have rings on it. This game is a greedy money grubbing practical joke. My server is dying, the refinery is a ripoff, the packs are an absolute ripoff, upgrade requirements are a joke for both station and ships. Bernie Madoff would have been proud with what Scopely has done with this game.

#

@bitter wagon I think you spelled second mortgage incorrectly.

solemn coral
#

injects some valium into @hasty plover

hasty plover
#

@solemn coral How bout you inject a couple grand back into my wallet and fix the broke-ass game that leached it out in the first place.

solemn coral
#

it was your decision to invest these sums

digital oar
#

@hasty plover this game and its service is awful and you are right to complain as much as you want.

#

Broken missions, broken resources, broken mines, broken dailies

#

If they buff refiner then people who spent money get pissed. If they don’t buff refinery people who don’t want to spend get pissed and quit. Then people who spent money have no one to raid to get the hundreds of millions of steal and trit

#

It’s a joke, Scopely is a joke.

hasty plover
#

@solemn coral My decision? Wow you don't even play this game, if that's your comeback. When you have some people that empties the equivalent of a years salary into the game so they can kick the sht outta you and other alliances and there's no way to mine or refine to level up and at least stop them, you have to pay for 99$ packs that should really be 20$ because half of them are garbage g2 resources. When the refinery in-game gets choked off last year you can't produce g3 uncommon or rare RSS in any useable quantities for weeks or months, you have to pay. When you have to either refine for a solid year to tier up a ship or keep getting the crap kicked out of you, you have to pay. When you have dailies that require mining of g3 resources for players that can't even refine it yet, you have to pay or kill them all. Everything is designed to make you pay. And not even joking, I either have to deal with the refinery crapping out 3 uncommon a day for a solid year, or spend 1200 dollars JUST TO LEVEL UP MY SHIELDS to fend off a constant harasser of many people on my server, you have to pay. When you have to spend 20million RSS to upgrade a dilithium vault to further upgrade your station and that vault protects 14k dilithium, that's horrible, and you have to pay. So don't get snotty with me. You and literally every player in the 20 and above range, knows I'm right.

#

@digital oar I appreciate the good words you are right, the people that would need to buff the refinery, intentionally nerfed it in the first place. Wringing as much money out of the populace as quickly as possible is what it is all about. They could actually lower the price of the packs, buff the refinery and more people would but, more people would play and the economic base would instantly broaden as many people have posited solutions to do just this.

gentle goblet
#

@hasty plover while I agree most the aspects you wrote are true, sorry but non of this means you have to pay, if you think the game is unplayable without paying then you can always opt-out and stop playing, or change the way you play.

#

for RSS - raid bases, for 3* UC don't forget the events... try to do double events, yesterday I got about 8 UC each from double officer event

hasty plover
#

@gentle goblet Bases are raided out. I have a job, so no I'm not doubling up on events, Refinery should give MORE as you upgrade and pay the RSS for it, not less. When you've paid your money and your time, you've earned the right to come here and give your feedback. Scopely needs to hear it from a paying, playing and top alliance leading customer. You can also opt out of my feedback if you do not like it.

gentle goblet
#

I agreed your points are valid... except the have to pay part, I also have a job and I can still do double officer events or even double research events with some speedups I save for those times...

solemn coral
#

if it's a joke, then why do you continue ?

gentle goblet
#

was just trying to give some tips but alas... I'll leave you in peace... šŸ––

solemn coral
#

the points of your complaints are right, agreed

hasty plover
#

I'm level 30. See my " I payed and played for my right to give feedback"

solemn coral
#

but still, the decision whether to invest money is not made by the game, it is made by the impatient player

#

just coz you paid doesn't give you more privs, sorry

hasty plover
#

Ok bro. You drink your Koolaid. We'll just struggle. Thanks.

#

What priveledges are you talking about? The privelege to come here and outline the ways we are funneled into paying? That's a great one!

#

Nobody has more or less priveleges here. We're all ignored equally. 😃

solemn coral
#

exactly

hasty plover
#

Thank you.

nova sierra
#

Sure,you don't have to pay,and people don't have to play.. circular arguments..gotta be a middle ground there

solemn coral
#

improvements need to be made, agreed, hell, thats why I volunteered here in the first place

hasty plover
#

Correct, there have been thousands of very acceptable suggestions made by numerous players that could make it work.

solemn coral
#

to be at the place where change could be made

#

yes, I have collected a load of them in my tracker

#

and their trackers are full with them too

hasty plover
#

When you tell players they need to inject drugs because they are legitimately upset, that's when you should probably not volunteer here anymore.

nova sierra
#

And probably, highly probable that people are going to just walk away.. some like me are really close ..

#

Think that was an attempt at levity

hasty plover
#

Primus, Agreed. There are ship grave yards and dead bases all over the place.

solemn coral
#

issue is, it it not up to anyone in here to ensure it gets done, thats yet other departments we cannot put much influence on as they shield themself very well

nova sierra
#

Some play this game to escape,not to feel like crap because they can't compete

solemn coral
#

I am not close to leaving, I simply play less and do other stuff

#

I just won't invest much money, period

#

until things improve

hasty plover
#

Exactly primus. Some peoples escape is dumping thousands into the game to relentlessly harass others. It works out for scopely because then people either get pissed off and leave or get pissed off and try to level up and protect themselves and others so they all can play the game.

solemn coral
#

my cash counter is currently at €130

hasty plover
#

That's awesome. I've seen the goodies the eu players get. We're getting wrung out in the states. But hey good on you mate.

solemn coral
#

isn't the availability and pricing kinda relative across the regions ?

hasty plover
#

Um the economy is not. At least not from what I've seen from the EU players on youtube.

solemn coral
#

EU has been the cashcow for a lot of games

#

look at wargaming

nova sierra
#

And the refinery....

#

Poxy arsed refinery

solemn coral
#

look at blizzard and all the others

#

most of them get their prime income from eu

hasty plover
#

If you're only paying 130 I highly doubt it lol

solemn coral
#

thats 3 investments I made

#

north star, station pack to get to level 20 and one more pack

hasty plover
#

But anywho. Best to you and everyone else. Keep your powder dry for another 8 hours. I'm sure something else will break in that time lol

solemn coral
#

yeah, feeding frenzy in that little augment space thats available and reachable

#

will probably freeze some of them for sure, we always have that during high activity hostile hunting missions

#

we can't finish rigel missions coz all hostiles there are frozen

nova sierra
#

My tablet locked up in augment space...fun times

solemn coral
#

ipad ?

nova sierra
#

Android..just a flaky bit of hardware..

solemn coral
#

as long as it works šŸ˜‰

nova sierra
#

Barely,but eh..

#

Gonna say this ,and that's it..ya go to a brick and mortar store..they take care of there Customers..many places bend over backwards to assauge them...

dense canyon
#

So refinery lvl22 gave G3 crystal, G2 gas and G2 ore. Refinery lvl23 gave G3 crystal, G3 gas and G2 ore. So I would expect to lvl24 give finally all G3 res. Guess what? Nope. Still G2 ore that I have 0 use of. Good job Scopely. Working as intended, planned and designed, amirite?

nova sierra
#

hey vitamin

gentle goblet
#

@dense canyon yeah it keeps on going like that for a while... that being said 14K G3 is anyway a joke when you refine 12K twice a day

dusky kraken
#

Can we please have a name search for systems, etc. I have a tutorial quest asking me to collect things from a certain system. Scrolling through Galaxy map at a certain height, to make sure the names are showing gets really annoying.

dense canyon
#

@gentle goblet It's a joke but it's some use to you at least. Imho you need to try really hard to screw a game like ST:FL is, this is not natural occurence of bugs.

nova sierra
#

<@&509690795536941056> <@&509691205798592532>

Feedback:

Prevent anyone under 19 from mining g3 materials

They have no use for them, can’t refine them

They only get on them because they have a North star that they’ve used to trigger the faction daily mission system far earlier than they are supposed to. The faction system is mostly useless to them

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G3 nodes are already overcrowded

nova sierra
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It’s sucks when there’s 14,15,16s clogging g3 nodes and we can’t attack and bump them off

That NS ship should only have been attainable by people 18+

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Letting 14s get it was silly

craggy egret
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There are so many things wrong with the NS beyond when people could initialy acquire it. Definately a yes to preventing <19's mining g3 though. alliances have started recruiting lvl 14 players and helping them beef up just for the purpose of killing lvl 14 miners in g3 systems.

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other alliances are using those 14's to clog up the mines so they can hold them for themselves since so few ppl can take them out.

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We need these closed servers to be reopened, right now over 80% of the player base is lvl19-20. we need new blood.

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some folks chose to stay 14 because they are now virtually invincible.

nova sierra
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@craggy egret Thought all the servers were just opened up the past few weeks?

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I’m server 15, and we got opened to new players

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We’ve had like 1000 new people join our server in the past few weeks

craggy egret
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nope, all low level systems are still abandoned on my server, no new players.

nova sierra
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@craggy egret what server ?

craggy egret
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I have no idea, I see nowhere to find that information

nova sierra
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@craggy egret damage 2 ships. Start repairing one. Then try to repair the others when the error happens, server is in the upper right corner.

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@craggy egret do u remember when your server started?

craggy egret
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nope, no server displayed

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started in november

nova sierra
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Did you damage 2 ships and try to start a second repair with the first repair still going?

craggy egret
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yeah, damaged all 3

nova sierra
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It’s very faint.

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It’s show something like an http address

craggy egret
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probably have to turn up my brightness to see it then

nova sierra
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If November, you’re a pre launch server

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Those weren’t opened

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Only launch servers got reopened

craggy egret
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End of november, should have been right around launch day.

nova sierra
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Ohhh

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End

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Hmmm

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If your server is higher than mine, it should have been reopened

craggy egret
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I remember the game showing up in my feed and i downloaded it that day and started playing

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looks like server 14

nova sierra
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What country you from?

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S15 is a USA server

craggy egret
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USA

heavy star
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@nova sierra not all 14s have a NS nor do they need one to get to faction spaces.

nova sierra
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@heavy star Yes but they have to kill something in order to get faction points to start it

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Without a ns or jelly, no way they can kill a faction npc

heavy star
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I could get to faction spaces before I ever got my Jelly. My Talla was strong enough to get me there

nova sierra
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Yes but getting there gets u nothing

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You need a strong enough ship to defeat the hostiles to get 500 pts to trigger dailies

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And a talla can’t kill fac npcs

heavy star
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Don't have to kill hostiles to trigger factions. I got it through missions

nova sierra
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Either way , a 14 can’t Refine g3

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They shouldn’t be mining it and the fac system is pretty much useless to people under 18/19

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And the fac missions aren’t supposed to trigger for ppl under 18. So I dunno what’s up with that

heavy star
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No but as some of the higher level players in my server have said they would have stocked up if they had known how hard it was going to be to get 3* rss. I only ever got enough for my dailies and had a nice stockpile for when I did hit a high enough level to refine them.

nova sierra
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Stockpile. Lol. You’d blow through it within 1 week of being able to refine

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A stockpile won’t help much. But my point is g3 nodes are overcrowded

heavy star
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I'll agree to that. There need to be a lot more.

nova sierra
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They have them less on purpose

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Try try to force us to buy it. Or pvp then buy repair mats lol

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But imo, ppl under 18 should just be blocked from g3 mines

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They should get a pop up saying it’s too difficult to mine it 🤣

stable jay
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@delicate sentinel, @golden osprey, <@&509690795536941056> What are the plans on the refinery/rates? As players get higher the extremely slow rates and high building costs are going to continue to drive players off. Not everyone is able or willing to spend 100s of dollars a month to advance. Nor do I see ppl waiting 2-3 weeks or more just to refine the materials for a single upgrade let alone ships as well

zinc aurora
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@nova sierra I’m not sure why you believe under lvl 18 or so shouldn’t be mining in faction space or doing faction dailies. I’m lvl 14 and I have my faction rep high enough with fed and Klingons that I mine gas and crystal every day and the benefit is I get the faction credits and officer tokens to be able to get my epic officers now and get them leveled before I go any higher. Way too many players rush past 14 and then feel a lot of grief over not having strong enough ships and officers and resources. I’m taking my time and building all that up now and that includes uncommon because I get the elite pack every month. When I move up I’ll be able to move quickly and get to the better ships with much less struggle

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@nova sierra and it’s easy to mine the resources I use my fortunate with the right officers for mining and can do it fairly quickly and when I’m done I go kill the 25 lvl 25 hostile romulans I need to do for that part of my dailies

nova sierra
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@zinc aurora because you can’t use or refine it and the nodes are a;ready over crowded

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The nodes should be used by people who actually NEED g3

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It sucks when a system with g3 is filled with 14-17s on nodes and you can’t remove them

zinc aurora
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@nova sierra well obviously the game was designed to allow lvl 14 players to get it because they gave us the ability to have a fully tiered jellyfish which can easily do faction kills and mining officers that can speed up the mining and who says you shouldn’t stockpile before you can refine it? I will be able to move from 14 to 20 in the course of a few days with everything I’m stockpiling and will be able to refine it once I’m ready

nova sierra
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And the higher the system level, the less g3 nodes it has

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@zinc aurora it wasn’t intended

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The faction system was meant for 19+. The jelly / ns borked it up

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@zinc aurora 14 to 20 in a few days? No. 14-20 doesn’t use g3. U only need g3 at 20+

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And you’ll burn that g3 stockpile in a week once u hit 20

zinc aurora
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@nova sierra I get it because I see it everyday, there are limited mines and I do see the higher levels having to wait because of the 14-17 bracket so I get it and I try to be respectful and offer up the mine when I’m done to a higher level and sometimes I even knock one of those lower levels off as a favor to the higher level players

nova sierra
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Stockpiling g3 raw, won’t really give you any advantage

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Why waste $ on RSS when u need it u cant use it

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My point is... it’s another balancing thing they should fix

zinc aurora
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@nova sierra I meant stockpiling the steel and trit and di for lvling up the g3 I’m only mining for the faction dailies

nova sierra
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@zinc aurora oh ya that’ll help... a tad... but not when you need 40M steel,per upgrade

zinc aurora
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@nova sierra I’ll have plenty of common and uncommon g2 and g3 already from the elite packs

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@nova sierra I was referencing getting to 20 I know I’ll need a ton of resources beyond that that I’ll have to work for

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@nova sierra plus I’ll still get the elite pack each month

nova sierra
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That elite pack is a drop in the bucket

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Once you hit 20+, you’ll get why 20+ hate 14-17s mining g3

zinc aurora
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@nova sierra my point is though I do understand what your saying and your right to a point I don’t think you can include all lower levels in there because a few of us are smart enough to have a long term plan and see it through

nova sierra
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@zinc aurora I think the plan is great, but in the end , it’ll be shot to heck once you’re 20+

zinc aurora
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@nova sierra I was actually there once so I get it I had to start over because of a bugged account and so I’m doing things differently this time

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@nova sierra I used to be on a server with many really powerful players and it was always a battle for resources

nova sierra
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That’s great, but it doesn’t help 20+ people who need a g3 node, go into a system to find it filled with 14-17s

zinc aurora
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@nova sierra what I didn’t know was once my account was reset I would end up on a new server lol that part was left out

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@nova sierra I would say the higher lvl players like yourself might want to try communicating more with the lower lvls on the mines, it happens to me everyday, I get asked if they can have the mine when I’m done or if I can knock somebody off a mine who is over the limit or on a zero mine which I don’t mind doing at all

nova sierra
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We do. Our low levels tell us to piss off

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So we are now using other lvl 17-20s to slaughter them

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Our server was just reopened to new players

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So there’s a huge gap

zinc aurora
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@nova sierra ok that would really suck, this is why we need to be able to start new accounts and pick our server then you could run a second account but keep it low level to knock those players off

nova sierra
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We have a flood of 1-14s. A gap, then a ton of 20+

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It’s the new people causing the issues lol

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Back in my day, b4 the jelly and ns, there was no way to get faction dailies until 19+

zinc aurora
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@nova sierra I hear you but if you were able to have a second account like you were a new player and run it up to 14 get a jelly and then take out those annoying players when needed

nova sierra
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Oh ya, that’d rock

zinc aurora
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@nova sierra yeah they did change the balance drastically with the jelly and the North Star

nova sierra
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They added them and didn’t foresee the faction daily complications

zinc aurora
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@nova sierra well they also messed up on some servers because originally the northstar did not have a lvl requirement so there are 14’s running around with northstars on some servers

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@nova sierra my old server was one of those

nova sierra
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@zinc aurora mine too

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We have 14s all over with a NS

zinc aurora
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@nova sierra even a fully tiered jelly couldn’t knock one off

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@nova sierra now that is really frustrating

nova sierra
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We have 14s with 160k ns

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They can’t go higher cuz they can’t refine or buy g3

zinc aurora
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@nova sierra that’s just not right

nova sierra
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Then they get those Ns in high lvl faction space and clog g3 nodes

zinc aurora
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@nova sierra they really should have put more thought into it before releasing that ship

nova sierra
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I don’t care about them in neutral space. But 14-17s mining in faction space pisses me off lol

zinc aurora
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@nova sierra I hear ya, I’d be upset about that too

nova sierra
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I saw a lv 14 in Rator mining earlier

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Hence what triggered my rant

zinc aurora
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@nova sierra that’s what bugs me about the idea of server merges they could make that problem worse are create that problem on a server where it didn’t exist like that

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@nova sierra oh that’s right because a northstar with Scotty gets the extra warp, wow that’s crazy

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@nova sierra ok I’ll concede that is 14’s should be restricted to maybe one or two g3 systems, no way should we be that far out

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@nova sierra now I get why your frustrated

storm hornet
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<@&509690795536941056> I love the new stuff inside in the Augment faction store! UC Ore!!! Thanks! šŸ‘

hasty plover
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@storm hornet It's a trap. You'll waste your credits on those things then boom, not enough for khan. 😃

storm hornet
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Khan will almost certainly be time gated just like everything else

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I'm happy to spend credits getting more UC!

thick osprey
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so who thought this is a reasonable amount of time for a entry level augment ship... @delicate sentinel

craggy egret
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entry level? it's a t3 ship

thick osprey
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its the only augment ship so I'd consider it an entry level augment ship... it's only useful at one thing I don't think it justifies a 5 day tier up however

craggy egret
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yeah? what's the tier up time for any other first run faction ship? I'd bet it's way more.

thick osprey
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those ships are useful

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just a stupid balancing issue just like the 13k inventory on a 300k northstar LOL

craggy egret
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I'll agree that this ship is pretty much garbage. And it's repair costs are ridiculous, for 200 year old tech, it should be repaired with parsteel and plutonium, NOT trit and dilthium.

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Balancing...ha ha ha ha ha. I can't remember that last time I saw balanced gameplay in a pay-to-win mobile game. I think the very concept has become alien to the industry at this point.

thick osprey
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considering a NS was basically a pay to get ship you'd think it'd be atleast useful lol

craggy egret
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It's not? It seems to be extremely useful. You must not be using it correctly. Are you operating under the mistaken belief that it is somehow a mining vessel? It's not, it's a battleship disguised as a mining vessel.

gentle goblet
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NS is extremely useful when used correctly... even as a mining ship it isn't bad for 3* stuff, at 150K on those remote systems where you're unlikely to get attacked over some extra cargo

gentle goblet
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and @thick osprey there was an event to get it for free, I didn't pay for it 😃

next wren
nova sierra
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Selling RSS coins in augment faction store, great idea. The option should be in all faction stores. Love to see sales of uncommon ore/gas in the faction stores not just raw.

hallow pumice
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@nova sierra you can get rss from the other factions in the pack that costs 10, right now its cheaper for me to buy those, over the 25 for 200k parasteel

nova sierra
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@hallow pumice yes, but those are raw, so you are still at the mercy of the refinery. I’d like to be able to straight buy uncommon, or rare.

hallow pumice
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True, it's luck based

opal marlin
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Ist frustrating when you enter the game an see tgqt your station was raided.. no information that there us an atack from the system. Andxthat happend almost 6vmembers of my ally... could it be that some players use hackjs to supress the function.

cosmic pagoda
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<@&509691205798592532> I don't know who to tag this @, sorry of this isn't correct. Why is every support ticket response "not possible" lately?

I've submitted 4 tickets for my auto-bubble not being deployed, and 1 about the adjustment to Khan Token trade in value. All received the same response, despite ALL being completely legitimate requests.

subtle briar
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I think that is there way of saying ā€œget bentā€ or ā€œpound sandā€. Many are posting similar responses to the point where you wonder if submitting a ticket for anything but a stick ship it worth it?

acoustic zenith
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<@&509691205798592532> Please explain how only some players have had ALL £5 offer packs returned and not others?

nova sierra
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No idea unfortunately. Not our area.

acoustic zenith
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I'd like to speak to whose area it is please.

idle fable
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Any info on May pack?

pure isle
surreal condor
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@pure isle - please report this in game. Click the name, hit "report".

solemn coral
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and after that. click the name again and hit "block"

keen bobcat
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@acoustic zenith I'd say try support but you would get a copy paste reply they are not very helpful

acoustic zenith
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@keen bobcat none of them are when it comes to a genuine concern or complaint. The ears suddenly close.

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Cause they don't see there's a problem. We want to play and enjoy then we should spend ridiculous levels of money to line their lavish lifestyles. What's the problem with that? Except its against all fair gaming practices and prejudice towards big spenders.

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The mods here are only given enough control or power to suggest and recommend us. Feel sorry for them as they're actually there to take the bullet for the greedy devs sat behind closed doors where noone can get to them and they can pretend their game is a massive success and all players love them.

brave heart
wicked jetty
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Because they only work while defending a station

shadow compass
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@wicked jetty the 2 officers on the left r made for defense when minning

wicked jetty
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Yes. But they only work while defending a station at the moment

shadow compass
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i have had them work but it is only a chance it doesnt work everytime

wicked jetty
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It's on the list to be fixed I'm sure

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But that list grows by 2 or 3 more critical things for each thing they fix lol

plucky cairn
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With all these mission to do and to build a ship. Take a lots off rss. To much work for nothing. Botany mission and then take a lots of the rss to built it.

potent wharf
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Just had my base attacked 4x. No notification. Lost 1mil Tritanium and 300k dilithium. Just spent $150 with you folks. This is a problem I had heard about, but believed an Award winning app couldn't possibly be having such issues. I find I was wrong to believe that, and now feel like I've just visited the crookedest casinos in Reno!! I hope you can find it in your heart to return my RSS to pre non-notification levels!! And please make this game playable!!

plucky cairn
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Dred welcome to no protection game. I lost more then that. That is why buying for the one who’s has higher power then you.

ebon thistle
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they wont return your RSS...they are saying no ..not until the bug is fixed and even then good luck because they said we will determine how much if anything to give to players

wet turtle
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Yeah what awesome customer service . Their game developers create a bug, then when people exploit the bug they dont refund you what you lost. Gotta love scopely!

inner ingot
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@delicate sentinel 1100 faction credits to level a purple past 5. Come on taking the Micheal a bit here

tiny fulcrum
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So how's the drop rates of the refinery these days? Still terrible? Haven't played in a good while

humble heath
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still shiiiiiiiiiit

lilac saffron
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I got 4 rare crystals yesterday. Whole month mostly pbbbt

humble heath
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i got 1 blue ore yesterday ! dayum so op

haughty snow
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@vagrant orbit I did the same thing with commendation rank vi, so angry. I was trying to buy Saladin blueprints and misclicked, any luck with support refunding credits??

vagrant orbit
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@haughty snow they showed hmm middle finger

nova sierra
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How do I contact customer service

tiny fulcrum
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@nova sierra Telepathy

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or you could try reading some tarrot cards or something, will probably give you a better answer

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anyway, back to not playing or giving a toss about this game till they make if fun again, no point in grinding for no reason

storm hornet
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<@&509690795536941056> please rethink how high level warp works. I am living in a warp 38 system which is required for max rep farming and BP farming efficiency.

This makes it impossible to use my maxed out Tier 9 BB! It can't warp out of the system!

That's just dumb...

gentle goblet
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@storm hornet lol what's the max warp for BB and how long would it take it to get to augment space?

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I don't even have ANY of my ships which can get to your system lol

storm hornet
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Can't see max warp right now, all ships deployed, but I think it's warp 28 max. From deep Rom space it takes 25 minutes to get to deep Augment space, which is really, really stupid.

gentle goblet
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yeah warp times really needs to be improved

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and hey it's a very old ship, it can't go far what can you do šŸ˜‚

storm hornet
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Every one of the ships I use on a regular basis are warp 40 or higher (some up into mid 50s). But the BB is maxed out tier 9 and is only roughly warp 28, so it's not possible to use it without relocating into space that is otherwise completely useless to me.

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I think they need to do something else, like if I'm living in a warp 40 system, then all my ships should be able to get FROM my home to somewhere else. Maybe not explore other 40 systems unless they also have warp 40, but they shouldn't be completely useless like they are now.

gentle goblet
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well where is that "somewhere else" then?

storm hornet
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So for example if they are warping to a lower warp system that should be fine, so I can get out of deep faction space and into Augment space.

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Due to the way augment space works, I always suicide my ships to get home anyway, I never warp 25 minutes back home.

gentle goblet
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lol

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morale of the story: check max warp range before you max out a ship you can't use šŸ˜‚

storm hornet
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It was fine when I was living in mid level faction space, but I've now moved to a level 38 system which is warp 38. So now the BB is useless unless/until I relocate.

gentle goblet
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I don't really use my BB yet... need to tier it up first but have no 2* survey parts

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which, at level 25, why would I have or want any!?

worldly jacinth
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Buy the 2* parts with latinum - very cheap

storm hornet
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That's what I did

pulsar finch
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I would not change it. It is a strategy game after all. And please do not change the Time needed to fly somewhere in augumented space. Yes you can get your ship there faster but so can everybody else...to send a war ship on a 35 Minute run around is one thing to sent it on a 10 Minute run around quite another...

storm hornet
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I agree warp times shouldn't be zero. However a 1 hour round trip time is INSANE. It's way too much.

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The max round trip time should be maybe 20-30 minutes, or less.

gentle goblet
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@worldly jacinth I wouldn't call it very cheap...I only have about 2K latinum, using it mostly for 3* ship parts replacement... either way just pointing out BB is a whole lot of stupid in upgrading 😃

strong shard
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Please return the courtesy shield when attacking a station to 5 minutes.

deft patio
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Anyone else lost the extra resources that were being given in the augment store

nova sierra
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@deft patio Yes, that was a timed event.

fast gulch
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How can you report someone that is harassing you? Reported for cheated has been done but nothing is done!

bitter wagon
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@delicate sentinel ā€œrequirements vary from player to playerā€ please tell me he is misinformed.

subtle briar
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No. It looks like not only level and rep are factors, but also cash spent. A total crap shoot to figure out.

ebon thistle
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pretty sure their are laws that require the requirments to receive awards and items to be published

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so them saying that is bullshit , they may want to look at EU and US laws

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its why other games publish the odds of recieving an item ...because country laws require it

deep oasis
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P.O.S. Company!