Hi, there seems to be a lot of scam servers using this bot. They always follow same pattern: 2-3 channels, very few users have roles other than the "support" accounts and default roles, there are few ppl with names including "support", "admin" or "mod", every new user is told to create a ticket where scammers try to get them to install malware. Server names most often contain "support" in them. Discord is very slow at banning these servers, even after a report, would it be possible for you to create some report server function that silently disables the bot on that server if either someone on your team confirms it is a scam or it passes some heuristics?
#Scam server detection
timid hazel
ik this will likely cause burden on your team, but some of these are massive (i got invited by hacked account to one with nearly 3k users and it is at 500 channel limit, of which 498 are ticket channels). Shadowbanning these servers will help slow down this, at least for a while
cedar raven
You can report a server to us by making a ticket in #🎫│make-a-ticket