So basically i managed sapphire and ticket tool bot for ticket and ticket categories on my other server amd everything was fine until i add them on my main server, everything is good but the only problem is that when sapphire send the command ticket creation to the code.. channel it doesn't work, while when i send the same command at the same channel, it does work.
I gave both bots adminstrator perm and I've added sapphire id to ticket tool bot.. atill not working