website bug | Ticket Tool Support | Page 1

queen sequoia Feb 17, 2024, 5:49 AM

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Making a new server, went to the ticket tool website to set up but the server doesn’t show up on the website. I have the bot in my server

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Sorry I’m not sure if this is a bug or just me

wide fractalBOT Feb 17, 2024, 6:06 AM

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Don't see your server in the dashboard?

Try using the Sync Servers button on your top center of the Dashboard page
You will possibly need to relog. Look below to see the steps on how to relog.

If this doesn't work

You should relog from the dashboard, you can do this by clicking here to log out immediately, and then log back in

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using the </permissionlevel:1029797400174399542> command on your Discord Server

If the bot's response is:

- @User is permission level: 0 (User)

You don't have any of the 3 levels required to access the server's dashboard

cyan hatch Feb 17, 2024, 6:06 AM

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Read this, @queen sequoia

queen sequoia Feb 17, 2024, 6:09 AM

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For some reason it still isn’t showing ?

exotic niche Feb 17, 2024, 6:15 AM

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Hi @queen sequoia lets move to #🆘│community-support

queen sequoia Feb 17, 2024, 6:16 AM

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Kk

#website bug