#Reset ticket count issue

1 messages · Page 1 of 1 (latest)

undone imp
#

When you use the Set Count feature in the dashboard, the number displayed in the Set Count menu becomes unlinked from the actual ticket count.

Example:
My current ticket count is 6.
I wish to reset the count, so i set it to 0.
I create a new ticket and confirm that it's #0001.
I press the Set Count button in the dashboard. The count is still 6.
I reload the dashboard and look again. The count is still 6.
I log out and log back in, then look again. The count is still 6.
I set the count to 240.
I create a new ticket and confirm that it's #0241.
I look in the dashboard again. The count is still 6.

violet basalt
#

Hitting the refresh button on the server information seems to update the count properly, just not refreshing the browser itself.

(I completely understand what is meant otherwise as I just reproduced it myself.)

buoyant bone
#

This is a cache issue..

#

The cache isn't being cleared when the count is updated