When I attempt to put a user's profile picture in a ticket embed, no picture appears.
https://files.jellyton.me/ShareX/2022/11/chrome_-_November23_-_03.03_-_1331.png
https://files.jellyton.me/ShareX/2022/11/Discord_-_November23_-_03.03_-_1332.png
1 messages · Page 1 of 1 (latest)
When I attempt to put a user's profile picture in a ticket embed, no picture appears.
https://files.jellyton.me/ShareX/2022/11/chrome_-_November23_-_03.03_-_1331.png
https://files.jellyton.me/ShareX/2022/11/Discord_-_November23_-_03.03_-_1332.png
That may be due to the way Discord loads avatars. I've seen similar problems in other bots. Does this happen repeatedly? As in, it never works?
hi im also having this issue as well
@neat pelican duplicated issue
{author.icon} and {ticket.user.icon} are affected.
{author.icon} sometimes works, but very rarely
any clue on when they will be working again?
I really don't know, but knowing the bot developers it will be as soon as possible 🙂
@valid meteor bumping this
it looks like this has been fixed
Correct, pushed an updated message parser two days ago.