Author icon variables are not working properly. | Ticket Tool Support | Page 1

wary fulcrum Nov 23, 2022, 10:03 AM

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When I attempt to put a user's profile picture in a ticket embed, no picture appears.

surreal pasture Nov 23, 2022, 2:50 PM

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That may be due to the way Discord loads avatars. I've seen similar problems in other bots. Does this happen repeatedly? As in, it never works?

dull wing Dec 2, 2022, 8:35 AM

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hi im also having this issue as well

scenic jolt Dec 2, 2022, 11:03 PM

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@neat pelican duplicated issue

proven pewter Dec 6, 2022, 10:51 AM

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{author.icon} and {ticket.user.icon} are affected.

{author.icon} sometimes works, but very rarely

dull wing Dec 8, 2022, 4:00 PM

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any clue on when they will be working again?

proven pewter Dec 8, 2022, 8:26 PM

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I really don't know, but knowing the bot developers it will be as soon as possible 🙂

scenic jolt Dec 9, 2022, 2:07 AM

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@valid meteor bumping this

paper breach Feb 6, 2023, 1:18 PM

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it looks like this has been fixed

valid meteor Feb 6, 2023, 2:10 PM

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Correct, pushed an updated message parser two days ago.

#Author icon variables are not working properly.