#[NOTED] Unable to recieve drops

21 messages · Page 1 of 1 (latest)

slow gorge
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In the past I used to be able to get drops without any issue but this time i have been unable to get any drops.

I have cleared browser cache
I have logged out and logged in several times.
I went to the drops page and refreshed
I re-connected my twitch account to captain TV
I verified that I did claim the drops on twitch
I tried a different browser

At this point I am out of ideas.

primal escarp
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Same here ive claimed the drop for the 40 keys and im 24% on the second set of shinobi scrolls yet its not appearing in my game and Ive refreshes game a bunch and still nothing!

frail meteor
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I also have the same issue. Not seeing the drops in game after claiming on Twitch and refreshing SR.
Normally after claiming on Twitch, the https://www.streamraiders.com/drops/ page would update with "Claimed" on the drop. But this time, nothing changed.

ember ridge
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I haven't gotten any of the drops to show up on my account either

mellow oriole
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I’m not seeing drops in my inventory either

heady sand
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I can confirm - I am not getting drops to show on my account after I collect them. So far I have collected the 10 scrolls, 40 Dungeon keys, 20 scrolls, and 1000 gold and none are showing up on my account.

primal escarp
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So wondering if i should even claim the last two drops even though i know they are not gonna appear on my account or if i should just wait till its fixed

lyric birch
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On Mobile For me it shows able to collect, but collecting isn´t awarding the rewards, even after multiple refreshes or logins, it just marks as collected. Also on mobile since drops started i wasn´t receiving keys from battles, only started to collect them after selecting Desktop mode on chrome.

keen coral
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Same issue for me: collected drops but none of them are showing in my stream raiders game. Reloaded game multiple times

mint dust
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Ah I see the issue here - looks like we used the wrong id for the the Shinobi Scroll and 1000 Gold drops so you can earn them but we're not awarding them correctly. We're gonna have to award them all to folks after the drops campaign... Or I'll have to figure out how to award them in conjunction with the current drops campaign... Either way is kinda messy for a weekend. Will probably sit on this until Monday but we'll make it right!

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[NOTED] Unable to recieve drops

full leaf
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Not receiving skin 🤷‍♀️

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I recieved all the other drops

untold shoal
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I am missing at least the shinobi skin as well, even though all drops read "claimed"

heady sand
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It looks like the issue is with the scrolls, gold, and skin. Kermond has already mentioned they figured out the issue with the scrolls and gold. I'm guessing it's the same issue with the skin. Let's give them some time to figure out a fix in - most likely Monday at the earliest.

untold axle
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I'm only missing the shinobi skin, personally. I've def claimed it too.

upper hamlet
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My shinobi isnt showing up at all

broken trout
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Just tagging on to this thread. Received NONE of the drop items on either account, viewer or captain. 😔

pure dock
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Same problem.
Got all the dungeon drops on twitch.
Don't know if I got any dungeon drops in SR.
Sylvan Shinobi didn't show up in SR.

vernal quail
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@odd rose