#[NOTED] Can't re-download the app

5 messages · Page 1 of 1 (latest)

boreal sequoia
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This is the second time the app has vanished from my comp. Upon trying to redownload, the update shows the included screenshot. I think running captain side through the web page is the worst thing possible, so this essentially shuts down the game for me

noble sand
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Sounds like a virus protection problem, no other good reason for things to completely disappear. Maybe check whatever you use and see if it is being put in quarantine.

carmine gale
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completely delete the folder of captain tv/uninstall from the hub, then reinstall from scratch is the way to fix this. when you reinstall the client technically you're overwriting the files. But it is well known that it leads to errors. So sometimes the file itself may disappear in case of such error. So best is to completely delete the folder and then reinstall from scratch.

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or alternatively go to the streamer tools page on the website and download the client from there

viscid surge
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[NOTED] Can't re-download the app