#New Password can't be set (Network Error)

1 messages · Page 1 of 1 (latest)

hazy nova
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As the headline says, I've recieved the somnium email today and tried to reset my password (also got the 4 digit code) but when I try to set my password it always tells me "Network Error" in the top right corner... is there any way to fix this? Also when I try to hit "forgot Password" in the client nothing happens.

soft pond
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Could you please try logging out, logging back in, and then resetting your password using the link provided in the email? It might be the cache problem

hazy nova
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Thx for the fast answer, I never was logged in on this PC actually (next issue is I don't have my "old" credentials anymore, neither the email with them 😩)

soft pond
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Creating a new account might be the simplest solution. The issue you're facing could have many causes. Could you tell me the length of your password, and perhaps you can try some variations? Try to turn off vpn or adblocker.