#Customers not ordering food / menu clearing itself

4 messages · Page 1 of 1 (latest)

glass viper
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I'm not sure how to reproduce this. I paly this game with my boyfriend in Australia (I'm in the US) he hosts the game. When we play and a customer comes in, most of the time, the customer attempts to order a meal but is unable to. At the same time, the menu, which has been set up in advance by us, is now clear upon the start of service.

leaden zenith
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Hi @glass viper
To start with, please double-check that you both have the latest version of the game installed. The most recent update went live on Friday, April 10.

If possible, please also provide your game logs and the save file from the session where the issue occurred. This will help us investigate the problem more effectively.
You can find the log here:
%userprofile%\AppData\LocalLow\Big Cheese Studio\Cooking Simulator 2

The right file is: Player.log

Many thanks in advance!

glass viper
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Yep, definitely the most recent version, steam auto-updates. I'll get that for you shortly

glass viper