willow nebula
Basically the title.
I'm just reporting I encountered this bug. I hope you guys can get it fixed as soon as possible.
VRR works as it should in local games, except when I play on GeForce Now.
It used to work ~~two weeks ago and then stopped working. Refresh rate just doesn't adjust to the framerate of content displayed.
stuck rose
It could be something to do with 5080 servers
Or the server you're connected to
The easiest fix would be to
willow nebula
Tried these steps early on, they didn't help
Keep in mind, by this point the multiple reports on Reddit have established that one and the same display can:
Server and rig doesn't matter
willow nebula
It could be something to do with 5080 servers
Even if it happened because of the 5080 upgrade (which is not certain, it could've been a Windows 11 update instead, or maybe a GeForce Now update that solved server issues we saw), this issue remains for affected people even if they connect to 4080 rigs
warm lantern
Can you try reinstalling GFN,
And what monitor are you using?
Alongside that, what's your PC specs?
willow nebula
Can you try reinstalling GFN,
I tried it, doesn't help
I also tried reinstalling drivers
willow nebula
Alongside that, what's your PC specs?
The only common factor for people with this issue is Windows 11 operating system, everything else seems to be irrelevant
Take a look at one of your GFN Ambassadors testing in this thread (I'm linking to one of his comments but you can go through all that he found out in this thread)
Also OP, also other people replying to this thread
so it's not just me
warm lantern
I forwarded it too towards NV, I'll keep you informed of any updates.
willow nebula
I forwarded it too towards NV, I'll keep you informed of any updates.
Thank you
willow nebula
Any news?
warm lantern
I forgot to ask, apologies, what is your PC specs? Since other ambassadors noticed that it doesn't work for AMD.
willow nebula
VRR on Windows 11 GeForce Now app is a toggle available to RTX GPUs only as far as I know
I tested with various Nvidia RTX cards, it doesn't work in Windows 11
RTX 2070 Super, RTX 4080, doesn't matter
warm lantern
Are you using a cable that supports VRR and a monitor that also supports it? It also needs to be enabled in your control panel. Also, apparently you should only have 1 monitor connected.
Source
willow nebula
My VRR works perfectly fine in local games, it's only GFN app that had the problem
All of the above requirements were indeed met on my end
warm lantern
I've pushed it forward again to try and get a reply back.
warm lantern
What NV told me was for you to put a ticket forward, as this issue seems unique to you so far.
https://www.nvidia.com/en-us/support/consumer/
Scroll the page down, and you will find the Live Chat and Ask us a Question links.
willow nebula
What NV told me was for you to put a ticket forward, as this issue seems unique ...
That's crazy, did they have collective amnesia? There's been like a dozen people across a few Reddit threads and I personally talked to a couple people who reported it
This has been going on since the first half of September
And I've had a ticket back then too of course
warm lantern
This is what I got from NVIDIA:
"I'm not seeing reports for this on other stuff so it may be unique for them. If theyre able to file a ticket and report that can help"
I'm assuming they haven't contacted NVCC about it.
willow nebula
Can you ask them straight up about a specific ticket number I got from my nvidia.custhelp.com account info?
A few weeks back in my ticket "250914-000449" a representative said and I quote:
"Yes, this issue is reported to the backend team and currently being worked-on on the report."
warm lantern
I'll see what I can do.
willow nebula
I'll see what I can do.
Thank you, I appreciate it
warm lantern
Thank you, I appreciate it
You should recieve a DM from one of the NV employees about this issue.
willow nebula
You should recieve a DM from one of the NV employees about this issue.
I just did, thank you
willow nebula
(still broken, nothing ever changed)