resolution problem | r/GeForceNow | Page 1

candid crown Oct 1, 2024, 6:32 AM

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My monitor is 1920×1080. But whenever I launch black myth wukong it's running on 1366×768 when I press ctrl+G it says it's running on 1920×1080 but it's not the game is running on 1366×768

candid crown Oct 1, 2024, 6:55 AM

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All other games are running on 1920×1080

onyx crystal Oct 1, 2024, 7:30 AM

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Contact NVCC support.

https://www.nvidia.com/en-us/support/consumer/

Scroll the page down, and you will find the Live Chat and Ask us a Question links.

NVIDIA

NVIDIA Customer Support Resources

Get help with your online order, browse trending support topics, visit and join user and developer forums.

lean ruin Oct 3, 2024, 8:31 AM

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@candid crown FOUND ANY SOLUTION YET?

candid crown Oct 6, 2024, 4:24 PM

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No

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It's still running on 1366×768 and it's blurry

rotund ember Oct 19, 2024, 9:06 AM

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candid crown No

Does it work now? I'm having the same issue and customer support advised me to wait for 1-2 days

candid crown Oct 21, 2024, 1:42 PM

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rotund ember Does it work now? I'm having the same issue and customer support advised me to w...

It didn't work it's running on 1366×768

rotund ember Oct 21, 2024, 2:37 PM

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Have you contacted Nvidia customer support?

rotund ember Oct 22, 2024, 2:12 AM

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I think I know how it can be fixed...basically 1920x1080 for Black Myth Wukong on gfn is only available through the premium play time, I bought some extra premium playtime and it got back to 1920x1080, otherwise it's only available in 1366x768 I think

#resolution problem