scarlet saffron
A few hours ago I was able to play without any problems, but now suddenly I get this error!
I've tried logging in again and reinstalling the app, but no improvement!
I checked on the internet and it said that the free plan slot was no longer available, but I'm on the Priority plan.
How to fix it?
wooden minnow
If it still doesn't work, contact your Alliance Partner or NVIDIA Support. It depends on which account you have.
scarlet saffron
Thank you.
I will try contact Nvidia support.
scarlet saffron
I would like to get support, but when I go to the GeforceNow page and jump to support, the only option is consumer support!
Is this the correct page?
https://www.nvidia.com/ja-jp/support/
scarlet saffron
Also, I am Japanese and cannot use the chat support due to the time difference.
wooden minnow
Yes, the correct page.
But do you use KDDI or NVIDIA?
If it's NVIDIA, create a support ticket, instead: https://nvidia.custhelp.com/app/ask
(if you see any permission error, just try again by using a incognito/inprivate tab)