Xbox gamepass Issue | r/GeForceNow | Page 1

polar hill Mar 8, 2024, 6:32 PM

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Every time I try to play a game with my xbox gamepass it says something went wrong try again later what can I do please help🙏

spice galleon Mar 8, 2024, 6:34 PM

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No error code, no screenshot = hard to help.

First, search the error code on Google and see if other users had the same problem + came up with the solution.

spice galleon Mar 8, 2024, 8:38 PM

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@polar hill, have you forgotten this topic already? 😅
Post the screenshot here.

polar hill Mar 8, 2024, 8:39 PM

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Sorry I thought u wont answer here

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spice galleon Mar 8, 2024, 8:40 PM

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What is the game that you're trying to play?
Do you own this game or trying to play via Game Pass subscription?

polar hill Mar 8, 2024, 8:41 PM

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Via pass subscription

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And I wanna play Snowrunner

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But It do the same with every game what I wanna play with gamepass

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I tried with multiple xbox accounts too

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I reinstalled the app too

spice galleon Mar 8, 2024, 8:44 PM

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Yeah, I asked because that error message comes up when you don't have permission to play the game:
https://support.xbox.com/en-us/help/errors/error-code-0x803F8001

Are you sure that you're connecting to the Microsoft account that you have an active Game Pass PC (or Ultimate) subscription?

polar hill Mar 8, 2024, 8:45 PM

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Yes I have that 2 accounts I got gamepass on theese accounts

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I bought one pass today

spice galleon Mar 8, 2024, 8:47 PM

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If you're playing on PC, do a test...
Use these accounts on your own PC, via Xbox PC app. And try to install any game locally.
From there, you can also check if the Game Pass subscription is properly activated.

polar hill Mar 8, 2024, 8:50 PM

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Okay I will download a game to check give me a min

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Okay I figured out what was the issue my gamepass was not activated properly thank you for your help

#Xbox gamepass Issue