#Playtime hours not resetting this month?
6 messages · Page 1 of 1 (latest)
I'm not sure what that is. I think it's maybe Abya?
Yes, if you live in Latam and Abya is your provider, it's the Alliance Partner.
So, it should work as you initially mentioned. Every billing cycle, your playtime hours should be restocked.
I suggest you to contact their support directly to try to understand what is happening.
Send them an email to: [email protected]
No problem.
Hope they manage to fix it asap.