#Playtime hours not resetting this month?

6 messages · Page 1 of 1 (latest)

austere brook
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Your question is related to a Alliance Partner service.
What is it?

dim bison
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I'm not sure what that is. I think it's maybe Abya?

austere brook
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Yes, if you live in Latam and Abya is your provider, it's the Alliance Partner.

So, it should work as you initially mentioned. Every billing cycle, your playtime hours should be restocked.

I suggest you to contact their support directly to try to understand what is happening.
Send them an email to: [email protected]

dim bison
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Ohh I see!! Thank you so much! I'll be sure to do that :]

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Thank you!

austere brook
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No problem.
Hope they manage to fix it asap.