High Packet and Frame Loss [Solved]

[sullen flame]

man ive been having horrible packet loss and frame loss since last friday 10-13.. had a tech come out and check lines and even changed my modem out and new ethernet cable.. still awful... had been working great before that.. im at a loss right now.. ultimate membership.. 1gb up and down internet (edited) service is AT&T, and ive tried all different servers to connect to and still crap..

[urban notch]

Can I see your settings

Like the gfn app

[sullen flame]

im at work at the moment.. but i can show when im home on lunch

[urban notch]

That would be great

Sometimes it’s as simple as that so

That’s where I start

[sullen flame]

i hope so.. because it was running beatufil before

[urban notch]

Also whereabouts are you located

[sullen flame]

lousiana

[urban notch]

It could be a server routing issue

[urban notch]

Will keep in mind

[sullen flame]

ive tried all the us servers, and the farther it got the worse it became.. i literally noticed it when signing into my xbox account.. i noticed the the screen resolution was getting awful.. so i checked my stats and bam.. packet loss and frame loss was through the roof.. so now everytime i connect to a server immediatley check the stats

[urban notch]

Dallas is the closest server to you, which would be US Central

Followed by Atlanta

Which is us south

[urban notch]

You can force it to connect to the closest one in the settings

Also are you using WiFi or do you connect an Ethernet cable to the device

Laptop pc whatever

[sullen flame]

ethernet.. and pc

windows

all drivers up to date etc.. latest ethernet drivers also

[urban notch]

Good

Then it means it’s not a hardware issue

[sullen flame]

ya idk lol.. it was running great until friday.. so im a little lost honestly.. but as soon as i get home ill screenshot my settings.. and also screenshot what it looks like before i boot up a game

with the stats

[urban notch]

Thanks

[inner jetty]

same issue - high frame loss

[sullen flame]

when did that start for you?

ya my up and down speed is over 900 each

[inner jetty]

last couple weeks I believe

[sullen flame]

happen everytime?

[inner jetty]

most of the time

[sullen flame]

interesting.. im assuming ethernet connection etc

[inner jetty]

ya wired or wireless doesn't matter - 0 packetloss from ISP

frames are just dropping in the stream

[sullen flame]

ya im getting packet loss and frame drops..

[inner jetty]

if you downgrade resolution it works fine

[sullen flame]

tech came out, changed out ethernet cable, changed out modem, and checked the wires with whatever tool they use... everything checked out

but i continue to get high packet and frame loss

just started on friday

[inner jetty]

yup, 100% it's GFN servers in the US here

[sullen flame]

annoyed at the moment

had been running smoothly until then.. luckily i got an xbox and ps5 to play on the side

[inner jetty]

you can always contact support and listen to them gaslight you about it being your connection - it's fun times

[sullen flame]

ya that doesnt sound fun lol

[inner jetty]

lol

[sullen flame]

would seem like a waste of time..

ive even tried it at work in the browser.. we have 10 gig interent at work and i get high af packet and frame loss as well

running at 1080p

ping low af tho lol.. 5 or 6

[inner jetty]

720 stream has no frame drop is all i can figure out

[sullen flame]

hmm

i may try to drop it from 1440p and see

[inner jetty]

looks like ass but it's playable

just curious - are you playing in browser?

[sullen flame]

no using the app

i havent tried browser at home

[mild lichen]

trye browser maybe it will do better

i use both and dont see the diferent

[mild lichen]

go for balance

thats what my option is and it works fine

[sullen flame]

Hmm ok I'll try that

[inner jetty]

@sullen flame I'd set your max bit rate to auto for troubleshooting (or lower it).

[sullen flame]

any reason setting it 75 would be an issue? just curious

i have zero issue adjusting it.. just curious lol.. figured more would be better

[inner jetty]

uses more bandwidth - so if it's a network issue with GFN servers (as I suspect it is) then it will help to lower this so long as it's sufficient to support your resolution / framerate

[sullen flame]

10-4 thanks.. ill give it a go later when home

[inner jetty]

balanced option will look like ass but will also work as a temporary work around

[sullen flame]

ill try it later and see.. appreciate it

[urban notch]

Disable adjusting for poor network conditions

And keep your custom settings

[inner jetty]

yeah I wouldn't ever use that setting either

[urban notch]

Balanced is pointless

[sullen flame]

browser and app shouldnt make a difference either right

[urban notch]

Shouldn’t but app is better

[sullen flame]

figured much lol

ill give it a try to night and see what happens

[sullen flame]

Not even in game and it's doing it.. so frigging over it

[urban notch]

Don’t connect to Miami

Try Dallas

[sullen flame]

Ok

[urban notch]

That’s US central

And if it routes you to some other server and not “(DAL)”

[sullen flame]

OK trying it again

[urban notch]

In brackets

Try again

Until you get it

[sullen flame]

Miami bad?

[urban notch]

Far away from you

[sullen flame]

Weird. Cuz that's where it auto goes to

Is us south

[urban notch]

See

Fixed

[sullen flame]

Real test will be gaming now lol

[urban notch]

Good luck

[sullen flame]

Appreciate it!

Thanks again... just weird that it would connect to Miami

[urban notch]

Never use “auto”

It doesn’t operate under the same logic you do

[sullen flame]

I see that lol.. thanks again my man.. have a wonderful night

[urban notch]

Likewise, enjoy the game

[sullen flame]

Much appreciated