vagrant yew
Battlefield 2048 is unavailable through Steam but is now available again through the EA App, so I bought the EA Plus subscription which includes access to Battlefield 2048 to be able to play it until the Steam version is available again. This should work, but when I lauch the EA app version, it says I can't play it because I own the Steam version? This shouldn't be a problem as it should give me access to the EA app version of the game.
molten field
Check, via EA Play tab (or within EA App store) if you are able to add the game to your Library.
Then, you should see both versions.
vagrant yew
Check, via EA Play tab (or within EA App store) if you are able to add the game ...
Nope, it just brings me to the same screen. For games that I don't own the download button isn't greyed out
And when I press manage it says I already own the standard edition
When I press "add to cart" it says it costs 53.99 euros
molten field
Also, you're 6 years ahead. It's 2042. 😅
Jokes apart, that's really weird. Add a game to your EA App should display both versions, in your Library, allowing GFN to start the correct version.
Access your Library tab there and check if both versions are displayed.
vagrant yew
Also, you're 6 years ahead. It's 2042. 😅
Jokes apart, that's really weird. Add...
oh yes oops 😆 2048 is a commonly used number, guess that's where I got confused
molten field
Also, don't use the Reply button. It will ping me and it's not necessary, as it's a dedicated topic for your question. 
vagrant yew
oh ok
It only shows the steam version it seems
But it's unavailable because it actually has the EA version installed
Because that's what I started
molten field
Yeah. I launched EA App locally, and it shows only the Steam version, as well. I also own the Steam version + EA App sub version, just like you.
vagrant yew
Hmmm
Maybe I could log Steam out and see if that fixes it, but I'm not sure if that would keep my stuff in-game
molten field
Do the following...
If it's possible, open EA App locally and find BF2042. Click on it and press Manage, then Add to your Library.
It will add the EA App version to your Library.
molten field
Yep. Close your GFN session and try it.
vagrant yew
:/
molten field
Ouch. Check if there's a pending update or something like that.
EA App is bad.
vagrant yew
I doubt it
I don't even have a link that opens EA app
I have to use the installer every time
It will just tell me I have it installed already
I'm going to restart my computer
molten field
Yeah, reboot your PC and try again. If not...
In any case, I believe you can do it within your GFN session. Your Library is still accessible from there, so it shouldn't be a problem.
vagrant yew
Yeah, reboot your PC and try again. If not...
In any case, I believe you can do...
Yeah but it just doesn't let me add it in Geforce Now as I already have it in my library
Sorry didn't mean to ping you
Not even the option to download it???
Huh strange, I also have Battlefield V on Steam but that is available from EA
molten field
Did you do that, at first?
vagrant yew
Did you do that, at first?
It doesn't have that option for me
Only the "buy another edition"
molten field
vagrant yew
molten field
EA App is really, really terrible.
So, according to the launcher, this version is already added to your Library.
vagrant yew
But for you it doesn't say that you have the standard edition from Steam
Yes, but then it doesn't show it in my library
And this is available???
molten field
Very weird, isn't it? 
molten field
Like... If you try to download locally, which version it will download?
Steam or EA App.
molten field
Does Bf2042 work for you?
I will test.
vagrant yew
I don't even have a download button for Bf2042
molten field
Oh my days.
vagrant yew
EA finds the most creative ways to annoy their customers :/
molten field
For some reason, it's not giving you the possibility to use this version. EA App is fooling around.
Doesn't matter if we own Epic, Steam and EA. The ability to choose which version, should be there.
vagrant yew
but I don't see it
molten field
On GFN:
I will do what the launcher asked to.
As you can see, I have only the Steam version on my account:
Through GFN, I am also unable to see the button to add the EA App version to my Library.
Locally, it's there.
I went back to my local PC, and added the game from there. And now, I will try to run on GFN.
And it worked:
vagrant yew
bizarre
molten field
That screenshot showing that you don't have the button to add to your library was on GFN or locally?
vagrant yew
It's the same for both
I sent a message to EA support
I got an automatic reply saying someone will contact me
molten field
Yeah, because they shouldn't lock you from adding that version. As you can see, if we add, it work just fine on GFN.
vagrant yew
yea
vagrant yew
So I tried to see if it works on my desktop
And it's the same thing
Still don't have an option to add to library
But on this computer I have the Steam version installed
So I tried to run it
And it just crashes every time, and then immediately starts to validate itself
Every time
molten field
We see so many problems, but less solutions. Isn't it? 😅
Are you still waiting for EA Support to reply to your ticket?
vagrant yew
We see so many problems, but less solutions. Isn't it? 😅
Are you still waitin...
Yes
Also it doesn't even let me add more notes to the case I opened
vagrant yew
Also I figured out I can do what you did with Bf2042 for the other Bf games and get the EA App version
It just isn't an option for Bf2042
molten field
It's crazy, indeed. Nothing should stop you from doing so.
If it was already added, you would see the EA Play label above, not Steam. (BF2042)
vagrant yew
Yup
vagrant yew
Okay I found that I can't add the EA version for NFS Heat and Titanfall 2 either
molten field
I don't think it should be some kind of region restriction. Let's see what EA Support will say.
vagrant yew
I don't think so either, I assume you are French and you don't have the issue, so I doubt it would be different here in Belgium
Also all of these games are in the list of EA Plus games for me
molten field
Belgium is the country that banned loot boxes, right? Probably there are different versions, but it should work just fine for you.
That's really weird.
vagrant yew
Yes, both in Belgium and the Netherlands this was a problem
Does Bf2042 have lootboxes in other regions?
molten field
I don't think so. Only BP.
molten field
To make sure...
If you have a VPN, try to set it to France or Netherlands. Then, open EA App and check if the download + add to the library will be there.
vagrant yew
EA Support just told me it's a known issue that a lot of players have and they are working on fixing it
-_-
Also he said to keep an eye on their social media to get the message on the teams progression
but the EA twitter account he linked doesn't have any updates on problems being solved
vagrant yew
Someone on the r/GeForceNow subreddit said he had the same problem I did and he solved it by unlinking his Steam account
So i figured maybe I should try that
But then it gives me this whole message and I seriously doubt it's a safe thing to do
According to the linked EA Help article,
If you unlink your platform account and link it back to your original EA Account, you may be able to get access to your stuff if you still can access the account.
Which really doesn't give me a good feeling
I also have other EA games that I have from Steam
So I really don't want to lose progress for any of those
molten field
I believe it's safe.
What bothers me, is the fact that I also have my account linked. Me and you, exactly the same settings, sub, etc.
And I was able to add the game and play on GFN.
vagrant yew
I believe it's safe.
What bothers me, is the fact that I also have my account li...
Yes, but EA Support said they had a lot of reports coming in with the same problem as me
So it's another EA bug
molten field
Yeah. 
vagrant yew
I disconnected, but it still has the same thing going on
